Virgin Media Outage Report in Denny, Falkirk, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Denny, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Denny and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 08: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Denny, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Cumbernauld, Bonnybridge, Coatbridge, Airdrie, Grangemouth, Bathgate, Linlithgow, Larbert and Bo’ness.
City | Problem Type | Report Time |
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Wi-fi | ||
Internet | ||
Internet | ||
Phone | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Denny, Scotland
Latest outage, problems and issue reports in Denny and nearby locations:
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graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland
@O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia
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Gallagher D (@Jockthrax) reported from Airdrie, Scotland
@virginmedia Possibly the worst company I have ever dealt with. Cut off twice. I only wanted to buy a new remote. Absolute shambles of a company. Disgraceful customer service.
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Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland
@virginmedia Unfortunately no. I've spoken to multiple agents all day and an engineer is scheduled for tomorrow. If it isn't intermittent outage, it's a massive speed decrease (currently getting 50Mbps down/3Mbps up on a Gig1 line, usually 800Mbps down/55Mbps up)
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland
@virginmedia I’ve phoned numerous times and had to hang up as constantly kept waiting, but will try again this evening when it might be easier to speak to someone
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AR #55 (@G1NG355) reported from Glasgow, Scotland
@virginmedia that's us done with you guys.. We've been a customer of 30 years and incompetent staff have completed f*cked up.
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AR #55 (@G1NG355) reported from Glasgow, Scotland
@virginmedia Now we're looking at alternative suppliers as we're absolutely disgusted. Loyal customer for 30plus years.. Thousands upon thousands spent.. For what?
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Ironside Design (@ironside_design) reported from Kirkintilloch, Scotland
@virginmedia Hub3.0 no problems with connection and had a few other Virgin customers say the same about connections dropping out
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland
@virginmedia any chance you can contact me regarding my house phone which hasn’t worked for 7weeks. Have written to Sunderland and spoken to robots, and constantly get told to dial 151 which I can’t as house phone line is the problem!ty
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AR #55 (@G1NG355) reported from Glasgow, Scotland
@virginmedia Cannot be rectified as the services have been disconnected. I spoke with someone on Friday that said services would be reinstated within 4 hours. After 6 hours, we received nothing. Called back and basically said that call never happened and have no log of the call.
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James (@jpcarr85) reported from Glasgow, Scotland
@virginmedia Folks, wifi down in Glasgow
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland
@virginmedia There is no dial tone and I’ve tried another phone and line is still dead, so it must be the socket that is broken. I’m out now until 1230 if someone can arrange even a web chat as it’s almost 2 months without phone.. Ty
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland
@virginmedia It says there are no problems in my area!what does it take to actually speak to someone, or get a technician out to check where fault is originating from!it’s absolutely shocking!Ive worked in customer service for a good many years, and never experienced such awful service!
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Colin M (@oletalk) reported from Glasgow, Scotland
What's going on with @virginmedia broadband just now? Just managed to find out on 150 that they seem to be doing (emergency?) maintenance of some sort. Is this how they justify "returning to the office"?! 🤪
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Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland
@virginmedia Is there any ETA on issue resolution?
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AR #55 (@G1NG355) reported from Glasgow, Scotland
@virginmedia Well that's another inconvenience. I can't put into the limited characters what we've been through since Friday with your service.
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AR #55 (@G1NG355) reported from Glasgow, Scotland
@virginmedia Yes, we got our package reduced.. And was quoted a price for basic TV, phone line and WiFi.. We received an email confirming this but upon receiving this our TV services was disconnected. On the email it stated that no TV service was included, upon calling up.. We were told this
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Algerish Lass 🏴💚 (@NasceraMahria) reported from Airdrie, Scotland
@virginmedia honestly your service is shite
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Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland
Come on @virginmedia, this is getting ridiculous now. Been without Internet for over 24hrs - ever since yesterday's maintenance at 9am. Still not got my Oomph unlimited data to help ease the pain either and no ETA on fix. This is beyond silly.
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David Sandilands (@DNSandilands) reported from Falkirk, Scotland
@virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland
@virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gixersix (@gixersix) reported
@virginmedia Nope! It's down again! Two hours this morning and off again now
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Zaid (@Za_Pa7) reported
@virginmedia Still not working. Down again I believe. At least give updates as to when it will be back to normal
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Pete Orn (@PeteOrn) reported
.@virginmedia £54 pm for the cheapest broadband only (no TV, no mobile) and now no damn WiFi either! And going up next year by RPI+4% every year. Total rip off
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Emma 🧡 (@Emma_Campaigner) reported
@virginmedia Ours is down again.
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#WHTID COYI (@rstephenson1981) reported
@virginmedia Well I’ve still got no internet and your phone line isn’t working neither is your service checker??? Probably the worst internet provider I’ve ever had!
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El Mayo (@bobbyleeswagga) reported
@virginmedia down 😡😡🤬🤬
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Holly🐶🏴🇬🇧🇺🇦 (@hollymaltese) reported
@NikkiTreweek @virginmedia AL10 down
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hhxaq (@zxoaux) reported
Use me as a dislike button @virginmedia fix up wallah
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Michael Booyens (@MichaelBooyens) reported
@virginmedia My Internet has been on and off for the last 2 hours any feedback on the progress of the fix?
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MSloan (@Frosty_Sloan) reported
@virginmedia Service just gone down in Dartford area. As is your website, must be loads of people checking service for their area??? Any news on when this outage will be resolved?