Virgin Media Outage Report in Denny, Falkirk, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Denny, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Denny and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Denny, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Bonnybridge, Grangemouth, Coatbridge, Larbert, Airdrie, Alloa, Cumbernauld, Bo’ness, Denny and Bathgate.
City | Problem Type | Report Time |
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Total Blackout | ||
Total Blackout | ||
Internet | ||
Internet | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Denny, Scotland
Latest outage, problems and issue reports in Denny and nearby locations:
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WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland
@virginmedia Since last Friday I have spent over 4.5hrs in queues for your Teams with no avail. I’ve tried the community forum, live messages, you’re site (which is down) so this has been ongoing but with no resolve from you.
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Euankirkpatrick (@euankirkpatric1) reported from Glasgow, Scotland
@virginmedia please can you help me with my 200 mb broadband it keeps crashing a lot and all most impossible to play online gaming on the verge of cutting it of and going with another supplier please help thanks
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Dalus (@Dalus93) reported from Cumbernauld, Scotland
Im howling. The customer service i have recieved from @virginmedia is an absolute joke. Talking to one of their "internet techs" and they didnt even know what a Cat 6 cable was. Not to mention im paying £41 a month for a service that drops randomly every few days.
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Nicola (@weenixxx) reported from Glasgow, Scotland
@virginmedia your customer service agent has just hung up on me after you gave me terrible service and I asked to speak to a manager. Very very unhappy!!!
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Ross McGuinness (@RossMcG91) reported from Glasgow, Scotland
@jackhimself @virginmedia Got same issue in Glasgow. Base light flashing green and TV box not picking up signal. Was fine an hour ago
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Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland
@virginmedia yet again my broadband is down. That’s 4 times in the last two weeks. Your service is making me want to change provider. This is pathetic
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RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜 (@lovemojo1991) reported from Falkirk, Scotland
@virginmedia our network and other people's internet down again!! Seriously this keeps happening
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Paul Collier (@welshref) reported from Glasgow, Scotland
Also, Virgin Media lost a long standing and loyal customer for their awful communication and lack of loyalty.
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WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland
@virginmedia 😴 just fix it
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Ian Fitzpatrick (@Ianiesta8) reported from Falkirk, Scotland
@virginmedia I was looking to upgrade to a TV Package, but the deal for a new customer was far better than the deal I was offered.
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Chris (@fatshez) reported from Glasgow, Scotland
@virginmedia Done twice. Still no service.
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Anna Bell Coaching (@annabellcoach) reported from Bo’ness, Scotland
@virginmedia my broadband is down yet again. Several working hours lost. Four (long) calls later and now just an automated response. Poor show. 🤔 #badservice #homeworking
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graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland
Can you please is there a issue with WiFi 3.0 hub WiFi light is on and the arrows lights are flashing help @virginmedia
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MICHAEL (@MICKLE_M) reported from Mollinburn, Scotland
@virginmedia wifi down again
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Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland
@virginmedia yet again your broadband is down in G66 2LS. Your service is a disgrace. I’m fed up complaining about it. I’m of to search deals on #sky
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🎾🍷Jacki Charles 📖🚲🍴🏃💃🏴 (@RTweetie5) reported from Glasgow, Scotland
@virginmedia hi my Internet is down here in Springburn Glasgow I am a virgin customer
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Anna Bell Coaching (@annabellcoach) reported from Bo’ness, Scotland
@virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.
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Nicola (@weenixxx) reported from Glasgow, Scotland
@virginmedia Still no further forward with this issue! Customer services just hung up on me!!! Terrible service from you!!!! @virginmedia Not recommended!!!
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Nicola (@weenixxx) reported from Glasgow, Scotland
@virginmedia You’ll have the recorded call. He hung up on me without resolution of notifying me
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🍀Cal😎😝 (@CalumLewsley) reported from Glasgow, Scotland
Anyone know a better wifi deal than virgin media as theres no point paying over 60quid a month for a ******* SHITE wifi signal keeps dropping
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Grizzo (@StreetsofGreezo) reported
@virginmedia Yep been doing that for 8 days as well. No help there just get fobbed off to a imaginary technician that never arrives. What am I meant to be paying for? a paperweight?
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Phil Massey (@Philmassey85) reported
@virginmedia Then when I contacted your tech team after all that I was advised to restart and give it 24 hours after being told it might be due to a local outage that they couldn't provide me any details about so asked to make a complaint! Which wasn't logged! And I am back to square one! 3/3
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Sarah (@blondetwin1710) reported
@virginmedia Connectivity problems and upgrading account. But according to the man I spoke to, only new customers get the better deals. He seemed to feel our connectivity problems were our problem, not yours.
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Grizzo (@StreetsofGreezo) reported
@virginmedia Sends me off to a "Technician" that never arrives. Am really considering leaving as theres been no service here.
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Glenorchil 🇨🇦🇪🇺 (@Glenorchil) reported
@ShippersUnbound @IvorGCampbell @virginmedia nightmare, tier 4 lockdown and no internet, bad news. Our Sky went goofy yesterday and that was bad enough.
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Phil Massey (@Philmassey85) reported
@virginmedia When I have spoken to someone I have tried router restarts, a new virgin hub was sent out, I've split my WiFi signal, taken off all devices bar 1 or 2 because there were too many connected! (Made no difference) And an engineer has been out and provided new cable. 2/3
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David Leroy Selllers (@LeroyDLS) reported
I have never experienced such bad customer service before like I have just from @virginmedia . I am literally cancelling because of this. Horrendous experience- I’m going with @skytv #virginmedia #badcustomerservice #skytv
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Sarah (@blondetwin1710) reported
@virginmedia Well that would be easier, but having tried to change my email with yourselves already you haven't done so, so I cannot access online. Several issues and none of them resolved. I thought during times of pandemic WiFi services would be more up to scratch for people to stay at home
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Chrissie Walsh (@ChrissieTinks) reported
@toml86 @virginmedia I've been trying to get a response to a written complaint since September. Even the complaints department are worse than useless!
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Sarah Cannell (@scahb69) reported
@CJ_the_Vampire @virginmedia Have just had the identical conversation re: VM blocking the Vodafone sure signal port @vodafone say it’s a common problem known to both companies but neither appear prepared to resolve it