Virgin Media

Virgin Media Outage Report in Denny, Falkirk, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Denny come from postal codes FK6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Denny, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Denny and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Denny, Falkirk, Scotland 03/18/2025 23:00

March 18: Problems at Virgin Media

Virgin Media is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Denny, Falkirk, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Larbert, Cumbernauld, Coatbridge, Bonnybridge, Airdrie, Bo’ness, Denny, Bathgate and Grangemouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomFalkirk Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomFalkirk Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Denny, Scotland

Latest outage, problems and issue reports in Denny and nearby locations:

  • lennonsghirl Cara (@lennonsghirl) reported from Coatbridge, Scotland

    @virginmedia had there been reported broadband issues in the ML5 area this morning? My service died about 20 mins ago and I can’t get back online. I’m working from home and have a meeting later on so any info would be great! Thanks

  • naomi_G_brown Naomi_G_Brown (@naomi_G_brown) reported from Glasgow, Scotland

    @virginmedia hi there just wondering what's up with the Broadband in the G3 area? It has been abysmal all week, today alone it has already gone down at least 5 times... Tried calling, gave up due to on hold fatigue 💤

  • ASmile34051578 A Smile (@ASmile34051578) reported from Glasgow, Scotland

    @virginmedia Can’t watch them @virginmedia as service not working and you have left me hanging on phone for over 90 minutes.

  • AndyRitchie12 Andy 'Ginge' Ritchie (@AndyRitchie12) reported from Glasgow, Scotland

    @virginmedia good morning, we've had numerous phone calls over the past few days from a call centre claiming to be you guys.. Saying that there is an issue with our router and asking us to tell them what lights are on etc? Is this a scam as I feel uncomfortable giving that info.

  • ASmile34051578 A Smile (@ASmile34051578) reported from Glasgow, Scotland

    @virginmedia ...and after the 90 minutes you decide to hang up WHY????

  • jamesblack1986 James (@jamesblack1986) reported from Denny, Scotland

    Delighted to see @virginmedia's internet is back to being a back of ****.

  • shawsy67 Shawsy67 (@shawsy67) reported from Airdrie, Scotland

    @virginmedia got problems with my tv, can’t get through on phone

  • maverickMMI maverick (@maverickMMI) reported from Glasgow, Scotland

    @virginmedia Yeah, spoke to them briefly. Waited 75 MINUTES. Your rep admitted the fault. Said he was outing me on ‘silent hold’ for 2 minutes then 20 MINUTES later the line went dead. Absolute joke. Shambles of a customer service. Apparently that is quite common.

  • ASmile34051578 A Smile (@ASmile34051578) reported from Glasgow, Scotland

    @virginmedia Still having issues Too mentally exhausted and disgusted to waste more time on another pointless phone call. Sought advice elsewhere and diagnosed a new set top box required. A reputable company unlike you would have delivered this and compensated me. You just don’t care do you?

  • supaellie1 Ellenor (@supaellie1) reported from Glasgow, Scotland

    @virginmedia this has got to be THE WORST service in the whole world. Been a virgin customer for years and years then when you bill goes up and you phone you get a good deal... promised a deal. Sitting all day waiting for instalment to phone to be told it was rejected!

  • KnickyEganByrne ✨Charlene✨ (@KnickyEganByrne) reported from Glasgow, Scotland

    Absolute joke of a company @virginmedia call the “Customer Services” for help but staff are rude, and obnoxious & apparently need retrained if the Manager is anything to go by as the staff have been giving out the incorrect information, which i just need to accept! #pathetic

  • alexmarr98 Alex Marr (@alexmarr98) reported from Glasgow, Scotland

    Anyone else having issues with Virgin Media at the minute?

  • _Grejurn Grejurn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 B L M (@_Grejurn) reported from Glasgow, Scotland

    The @virginmedia tech support scammers are back! Apparently I have an unstable internet connection and am an "idiot woman" for saying there's a purple light on my router (modem mode)

  • steebee35 Steebee (@steebee35) reported from Glasgow, Scotland

    @virginmedia Internet down in the g20 area of Glasgow, may be connected to damaged power cable that caused power cut at the same time as the outage #virginmediadown #virginmediasupport

  • ragazzoscot Gary Robinson 🇧🇬🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@ragazzoscot) reported from Coatbridge, Scotland

    Hi @virginmedia - internet and TV down in ML5, Coatbridge. Spoken to neighbours who have same issue. Any idea of issue and ETA on fix?

  • CynthiaHalatyn Cynthia Halatyn (@CynthiaHalatyn) reported from Glasgow, Scotland

    @virginmedia help!!! Over an hour on hold and your system hung up on us and we've just had to call back 😭

  • KnickyEganByrne ✨Charlene✨ (@KnickyEganByrne) reported from Glasgow, Scotland

    @virginmedia There was no resolution made! That’s part (a very small part) of the problem! And after being called a Liar by said manager I certainly will not be “clicking here” I shall be taking it further!

  • maverickMMI maverick (@maverickMMI) reported from Glasgow, Scotland

    @virginmedia customer service is embarrassingly bad. Miss sold then hung up on after being on hold for 75 minutes Sign up with this company at your peril

  • darrenmiller75 Darren 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@darrenmiller75) reported from Bishopbriggs, Scotland

    @virginmedia just been on/off hold with 2 call handlers to get cut off after 1hr 40 mins regarding upgrading with black Friday personalised email I received. Absolutely disgraceful customer service.

  • GlasgowFuk GlasgowFuk(7k) (@GlasgowFuk) reported from Glasgow, Scotland

    I hate to admit it but @virginmedia customer service / support is absolutely dreadful. Hate saying this as I worked for them for over 6 years #notahappycustomer #shockingservice #wouldntrecommend

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HorthDeclan declan horth (@HorthDeclan) reported

    @virginmedia I'm sorry, I know you're trying to help. But I keep getting told different info and not one person has helped me. I recieved no activation email, I have called already and get hung up on. I just want to use what I pay for

  • alxgos Alex Goswell (@alxgos) reported

    @virginmedia you should be ashamed of your ridiculous blocking outgoing calls policy. My 86 year old dad is alone at home and unable to call anyone while we wait for you to post a security word. Very poor #CustomerService #poorcustomerservice

  • R3dtopJewell Richard Jewell (@R3dtopJewell) reported

    @virginmedia I’m hoping that an engineer maybe able to come out and look at the issue for me. Are you able to assist facilitating that at all?

  • abhi_0702 Abhishek Pandey (@abhi_0702) reported

    @jerryaldrichiii I'm pretty sure @virginmedia does the same (or at least did in 2021) where they ask for the first few characters of your password to verify your identity if you call a service helpline.

  • mattang Mat Ong* (@mattang) reported

    the grass is not always greener. day 4 of @bt_uk internet and it’s died. trouble shooter when you login is a loop of the same question over and over. terrible experience so far. @virginmedia all is forgiven ps the box on the wall is literally screaming like an injured animal.

  • stephen36064332 stephen anderson (@stephen36064332) reported

    @virginmedia No I’m not calling again. I’ve spent over 12 hours on the phone to you trying to sort this out. Your customer service needs to do what they say and call back.

  • CarsbergMazz Mazz Carsberg (@CarsbergMazz) reported from Ashton-under-Lyne, England

    @virginmedia I've got a bone to pick with you. We got a new box a while ago, and it's randomly wiping the recorded shows. Not one at a time, all at once. We've been in touch with customer services loads of times, but they all just took us through the same pointless (1)

  • cerysamorgan1 Cerys Morgan (@cerysamorgan1) reported

    I’m trying to cancel my virgin internet due to terrible connection. The customer service person trying to convince me to stay, had such bad connection they had to rearrange the call…oh the irony! #virginmedia

  • hstackz4kt hussein👨🏾‍💻 (@hstackz4kt) reported

    .@SkyUK, why has ur broadband service been so slow for the past couple of days? .@virginmedia, i really shouldn't have left you.😭😭😭

  • mrsadams797 Mrsadams797 (@mrsadams797) reported

    @virginmedia the broadband problems we have been experiencing in the last few days are ridiculous. The constant drop outs are having an effect on home working for our family and having to reconnect the sky box all the time is a headache. When will this be fixed?