Virgin Media Outage Report in Denny, Falkirk, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Denny, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Denny and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Denny, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Bonnybridge, Larbert, Stirling, Grangemouth, Coatbridge, Airdrie, Alloa and Cumbernauld.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
TV | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Phone | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Denny, Scotland
Latest outage, problems and issue reports in Denny and nearby locations:
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Kenny from the Block
(@Kennyf1283) reported
from
Glasgow, Scotland
@virginmedia You are clearly having ongoing network issues across the country. It would be good if you actually acknowledged instead of pretending everything is fine on your main Twitter feed.
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Eithne Thomson
(@eithnethomson) reported
from
Glasgow, Scotland
@virginmedia Broadband is down. No issues in area. Diagnostic tests say it’s ok. But it’s not working. Please help.
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Debbie Hughes
(@weedebsie19) reported
from
Airdrie, Scotland
@virginmedia Afernoon, are there any issues in the ML6 area as my broadband doesn’t seem to be working. The wi-Fi isn’t connecting to our mobiles & we keep having to use our 4G. Thanks, Debbie
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Grejurn 🏴🇪🇺 @FurLough 2020
(@_Grejurn) reported
from
Glasgow, Scotland
@virginmedia That's the result from running the test after logging in from the link you sent me. Running the test from my router doesn't show up any problems. Logs at the times had No Ranging Response, SYNC timing Sync failure, RCS partial service, no unicast maintenance opportunities errors.
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oor Jim
(@jimnimmo60) reported
from
Airdrie, Scotland
@virginmedia We’ve been having issues. Especially with the on demand service or anything we record. Constantly asking us to test the connection. I’ve switched everything off and back on again. Including modem and still getting the same error.
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia Bad customer service !!
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Tony Parvia
(@tonyparvia) reported
from
Glasgow, Scotland
OK @virginmedia give me the number to disconnect. Your WiFi service has been absolutely abysmal for weeks on end now. Time to jump ship.
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Jonathan
(@Ogilvie75) reported
from
Glasgow, Scotland
@iamalisonperry @virginmedia To be fair VM supply to your house, beyond that you are on your own. Boosters are probably the worst way as they half the signal each turn. We receive 200Mbps, and 3 floors or in the garden up we still have 200. Look at powerlines or mesh networks — best investment you’ll make.
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Stuart O'Kane
(@discostu67) reported
from
Glasgow, Scotland
@virginmedia Says no issues
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Richard Porter MBE
(@Porter33R) reported
from
Bishopbriggs, Scotland
@virginmedia usually singing your praises however your safeguarding policy for customers who are older people needs refinement. Sales teams not speaking to customer service has caused me and my parent great upset. Please look into training for all your sales staff please.
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John Truesdale
(@JohnTru90613516) reported
from
Airdrie, Scotland
@Glasgow_Times @virginmedia sounds great If only they could respond to emails, tweets or calls!! Abysmal customer service
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margaret gallagher
(@touchofglamour) reported
from
North Lanarkshire, Scotland
@virginmedia It's still down, that's been 2 full days, it's actually shocking service, 😡😡 2 people working from home, and kid trying to do school work, I feel this is poor service
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Meriel Clunas
(@MerielClunas) reported
from
Glasgow, Scotland
@virginmedia Can’t even register the fault as the page is broken 😑
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Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia Down again! No faults on your website but whole street is down do it must be at your end
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Derek Thomson
(@DeekTheDiamond) reported
from
Airdrie, Scotland
@virginmedia help! My tivo box won't restart. Switched it off for over 12 hrs last nite but still won't come back on.
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Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia down again
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Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia It’s down again!
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Jim Healy
(@jimhealy10) reported
from
Grangemouth, Scotland
@virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!
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Sean Brown
(@seanbrownrec) reported
from
Glasgow, Scotland
The award for worlds worst customer services goes to @virginmedia utterly disgraceful. #MoveToSky
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia I had to send them a recorded delivery letter to cancel mine !!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jess Wilkins
(@JessWilkins7) reported
@virginmedia what is the number for customer support in the uk our virgin media tv box isn’t working and is showing a green screen for the past day.
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James Khan
(@JamesKh62056271) reported
@virginmedia I have never hated a company more than this! The worst company I have ever had to deal with, how I wish I had gone to @SkyUK
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LizR
(@lpileggiraymond) reported
@travelingdanzie @Sneak_666 @virginmedia After 10 frustrating calls & given still silly prices I gave them 30 days notice of leaving had a call the next day same package but better broadband from £116.99 to £72. They all guess their prices but the last customer svc consultant did good and actually listened to me.
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SheHulkLou
(@littleelbee) reported
@virginmedia Have been trying to cancel with you for over a month. As we have now gone with another provider. WhatsApp chat is a absolute joke. It's like we are being taken the piss out of on there. Being put through to all different departments. Absolute joke. Won't be paying anymore money.
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Nick Page
(@NickPage20) reported
@virginmedia is there any way you can record efl match that is on the red button? I'm out when the game I want is on and would like to record it. You can definitely do it as a sky customer?? Not sure about Virgin though?
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🎃 Carly Squires 🎃 (she/her)
(@CarlyDoesWords) reported
@virginmedia They were trying to put us through to another department as they couldn’t help us and we needed to speak to a manager - apparently there wasn’t one there to help us.
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Sangeeta Agnihotri
(@geeta_dr) reported
@virginmedia There is no broadband connection in the area- as discussed Virgin should not bill me. Please advise who may help sort this out
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Avril Stockley
(@cocoburp) reported
Back in the @virginmedia queue to cancel my contract. Day 11. Will we get this sorted today? #virginmediahostage @Ofcom
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Larsz_
(@L_3210) reported
Just leave @virginmedia one of the worst wifi services ever. Even talk talk is better
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Julia Txx
(@juliatx) reported
@virginmedia I now have to spend another hour or two on the phone with you to sort out YOUR ******. So angry, never ever again!!!!! 2/2 #furious #terrible #CustomerService