Virgin Media Outage Report in Denny, Falkirk, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Denny come from postal codes FK6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Denny, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Denny and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Denny, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Larbert, Cumbernauld, Coatbridge, Bonnybridge, Airdrie, Bo’ness, Denny, Bathgate and Grangemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Falkirk |
Total Blackout | |
| Falkirk |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Denny, Scotland
Latest outage, problems and issue reports in Denny and nearby locations:
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Scottish
(@Scottish720) reported
from
Skinflats, Scotland
@virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom
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kat
(@lady_kat14) reported
from
Blackburn, Scotland
@marieclarkg12 @virginmedia One of our friends had a real problem with them, they gave him the run around for weeks 😡
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia He treated me like I was stupid. Turned it off and on again and replugged the wires, he replaced the box and left. I mean I am stupid but there really was no need @virginmedia
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.
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Hugh Moan 💙
(@weeshug72) reported
from
Glasgow, Scotland
@virginmedia The solution is leaving so I don't have to use more electricity.
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Rab Lynch
(@rablynch4) reported
from
Glasgow, Scotland
@LynneLang3 @virginmedia Aye the cheek will help, apologise you ungrateful jerk
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia As I said earlier, I’ve had no internet for the past month and continue to be charged. I can’t use most of your support services as I’ve never been sent any of my customer information @virginmedia
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Alexander Adair 🌙
(@AlexxAdair) reported
from
Glasgow, Scotland
@virginmedia Literally calling to cancel my package and I can’t get through
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia The checks tell me there are issues. regardless I don’t really care about wider issues in my area. I’ve been sent in a loop for the past month and it’s still broken, I’ve been paying for this time and not receiving a service - this is not the first time either @Ofcom
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Hugh Moan 💙
(@weeshug72) reported
from
Glasgow, Scotland
@virginmedia why just you just call me under the guise of "offering me a discount on my services" then offer me a deal that means me paying for an extra service I don't currently use or want?
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Degsy
(@DegsyScott) reported
from
Grangemouth, Scotland
Great… working from home and @virginmedia broadband goes down again. It’s become very erratic service in the last 12 months… what the hell as we paying premium prices for fast fibre if it can’t be reliable… with more price rises ahead
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#YesScots Prisoner X Scotland Just Another Human
(@WYesscots) reported
from
Airdrie, Scotland
@tristanpw1 @virginmedia @RishiSunak By dipping into One's personal wealth of £700++ million accrued by robbing the ordinary poor blind & the odd global financial crash or one's O/s Tax haven accounts imho like me Tory m8s.
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Alexander Adair 🌙
(@AlexxAdair) reported
from
Glasgow, Scotland
@virginmedia It wont even let me run a speed test. When I go to status check it says no problem found but when I call I says intermittent issues??
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Ian MacQuarrie
(@MekQuarrie) reported
from
Cumbernauld, Scotland
Anyone else experiencing terrible broadband with @virginmedia right now? Getting into a second week now... 🤷
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David McGill
(@DavidMcGill7) reported
from
Glasgow, Scotland
@virginmedia TV & Internet was down for 4 days last week now it’s all off again & won’t be fixed until tomorrow night at the earliest, a dreadful service 🤬
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Louise Hamilton
(@louham74) reported
from
Grangemouth, Scotland
@virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
Hey @virginmedia it’d be pretty cool if you guys fixed my internet at some point. Like i know I’ve only spent £30 trying to call you guys and I did get to speak to this nice angry man on your support line who hung up on me immediately (which is a bargain)
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oor Jim
(@jimnimmo60) reported
from
Airdrie, Scotland
@O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.
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Louise Hamilton
(@louham74) reported
from
Grangemouth, Scotland
@virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lester Pulsford
(@LesterPulsford) reported
@virginmedia Your horrendous ranking on Trustpilot could be reversed in 1 week if you established all customer service activities in the UK.
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Paul Shields 😷 🇪🇺
(@ShieldsDigital) reported
@virginmedia I just called it and there is still the same message "there aren't any issues". In the past few minutes the packet loss stopped, so hopefully that means it is fixed.
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Zara
(@Buncrossedd) reported
@virginmedia Hi, we had a power outage yday and since then, our tv services are not working. When the tivo box turns on, it tries to load the channel list and stays stuck at 16% and then fails after a while with an error S101. Can someone help please?
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Fiona Redding
(@fionaredding29) reported
@virginmedia I’m already using the Connect app. Which but specifically will help me?
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rachel mcgaughey
(@McgaugheyRachel) reported
@virginmedia @virginmedia I am still on hold 24 hours and still onto an autobot. This service is disgusting. I have cancelled my direct debit and I will probably end up with poor credit because of this!
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Cat Davis
(@catdavis123) reported
@virginmedia No im not benefitting from package,I simply want basic channels & a couple of kids ones, +internet. That’s it, I don’t want phone you insist I have it! You wont offer me any better deal,though not surprised you offered me hub4 in oct never got that either! £65 best price really!
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Lester Pulsford
(@LesterPulsford) reported
@virginmedia Yesterday, I have the undiluted pleasure of being served by a UK-based customer service agent called Brian. This was in stark contrast to the 13 other calls I have made into VM customer service this year and have been routed to an outsourced call centre in Asia.
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Ryan Paterson
(@RyanPat64200468) reported
@virginmedia Did not think you would. This is the issue promised loads of call backs with your call centre and never happens. The customer service is shocking. In this day in age and a company your size can’t call a customer to resolve this issue. I hope future customers see this. Unreal!!!!
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Pete Cummings
(@Inuisibilem) reported
@virginmedia have you lost some sensitive information or been hacked? I've had three calls this morning from people claiming to work for you saying there's an issue with my router. I haven't been with you for over ten years.
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Paul Stewart
(@redstewpot) reported
@virginmedia I felt fobbed off last time... so whats the point... don't understand why an engineer can't come check everything's ok and i have to wait 30 days... seriously poor