Virgin Media Outage Report in Denny, Falkirk, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Denny, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Denny and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Denny, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Cumbernauld, Airdrie, Bathgate, Bonnybridge and Coatbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Falkirk |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Falkirk |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Denny, Scotland
Latest outage, problems and issue reports in Denny and nearby locations:
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Dr Yousef Abul-Haija
(@YousefAbulHaija) reported
from
Bishopbriggs, Scotland
Hey @virginmedia I have an important online meeting to attend and my wifi isn’t working. Help please
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NovaTrance - Trapped in Space and Chronic Pain
(@Nova_Trance) reported
from
Cumbernauld, Scotland
Still not had a reply from @virginmedia and I'm still having connection drops. This is still affecting my work. Its been a week now. Can you confirm if there's an area outage or something.
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Roddy Scott
(@theroddyscott) reported
from
Kirkintilloch, Scotland
@virginmedia terrible customer service while on the phone to one of your technical staff tonight... put on hold as they don’t have an answer then cut off not once but twice... shambles 😡
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Haggisking💙
(@Haggiskings) reported
from
Brightons, Scotland
@virginmedia Hi, is it normal for an agent to call to fix internet problems?I pressurised him on his lack of security, he said do you want good service or to cancel?Then hung up?It’s impossible to communicate with you as a corporate organisation so I’m hoping you tweet?
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Cathy Quinn
(@CathyQuinn13) reported
from
Cumbernauld, Scotland
@virginmedia My husband has been on phone for 90 minutes trying to close an account following a bereavement. He could not get anyone who could actually help him. Absolutely shocking service Virgin Media !!!
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Gary Ivady
(@Haggischaser) reported
from
Falkirk, Scotland
@virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?
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Lyn Paterson
(@nosrepat) reported
from
Glasgow, Scotland
@virginmedia email not working yet again. Awful company, awful service.
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Jack Laffey
(@jacklaffey) reported
from
Glasgow, Scotland
@virginmedia Oh gosh Are you retarded? I wont be checking outages Get Acc. 327223503 switched back on as per your email dated 26/02/21 with quoted payment ref 327223503001 Your actions have resulted in me having to break lockdown to access WiFi for my work & homeschooling Return my service
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Charles
(@cdoolan78) reported
from
Kirkintilloch, Scotland
@virginmedia hi virgin I would just like to tell you your broadband is ****!!!! Can’t even get a signal to my bedroom nxt door as soon as I can I’m off to another provider nearly £60 a month and can’t get a signal 🤬
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Chris McBain
(@chris_mcbain) reported
from
Glasgow, Scotland
@virginmedia your customer support phone service is an absolute disgrace. Trying to resolve issues with our broadband, sorry but an automated message isn’t going to fix anything.
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Jack Laffey
(@jacklaffey) reported
from
Glasgow, Scotland
@virginmedia My service isn’t working No WiFi No television Account no. 327223503 Get it sorted
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
53 minutes on the phone today to @virginmedia trying to add @PremierSportsTV to watch the @ScottishCup games. Completely shambolic service from start to finish.
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Marc
(@marcmcb11) reported
from
Glasgow, Scotland
@the_pieface @virginmedia Been with them a year now and only recently had problems don’t know if they are maybe upgrading a lot at the Moment or not?
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Gary Robinson 🇧🇬🏴🇪🇺
(@ragazzoscot) reported
from
Coatbridge, Scotland
Help @virginmedia! Trying to reset my account password and stuck in a password reset loop - keep getting taken back to first page of reset process.
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Chris McBain
(@chris_mcbain) reported
from
Glasgow, Scotland
@virginmedia your customer support phone line is an absolute disgrace. Issues with our broadband... an automated message isn’t going to resolve. All you offer is an automated message then hang up.
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Pete Whelan
(@petewhelan) reported
from
Glasgow, Scotland
@virginmedia can you help. I’m working away with a colleague and you’ve cut off his SIM card ahead of his new handset being delivered. He’s therefore got no phone for the next 48 hours. Anything you can do to reconnect him?
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Neil Crossan
(@quietarea1) reported
from
Glasgow, Scotland
@virginmedia virgin business. Phoned 4 times seemingly had signal sent to fix. Nothing happened at all. Over promised under delivered
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
Been trying to sort my @virginmedia bill since November. Raised a complaint and spent hours on the phone. 4 agents have told me everything’s fixed. Just received another bill and it’s more than double it should be. Why can’t they get this right?!
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David Houston
(@hoostie101) reported
from
Glasgow, Scotland
@virginmedia as a 25 year plus customer I’m shocked by your behaviour. I got £4.50 increase notified mid jan and called virgin. I was given automated option that said no increase (your system). Now virgin say no record and have introduced increase 😡. Shameful
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Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@virginmedia is terrible, on demand and catch up down in my area since yesterday and told online it will be fixed by the 8th, if it’s not that it’s the broadband, definitely leaving when my contract finishes, don’t even get my broadband speed and I’m on 200mb😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Johnson (Gotthegistofit)
(@gotthegistofit) reported
@virginmedia Several months too late now I’m afraid. But one relevant point is that you engage on social media as if you’re going to help - then you just refer customers back to your god awful call centre services where we can’t get any sort of useful resolution. I left VM ages ago.
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Matthew Vins
(@MattVins) reported
@virginmedia That's what you took out the message? Your script really is bad when you overlook the harassment... We spent 8 months trying to get you to sort out the issues, you never bothered. Now we can finally leave and you're suddenly all over us.
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Jon
(@jonqpr422) reported
@virginmedia 21.50 a month rise, less than a week after agreeing a deal. Can't even connect to webchat to cancel. Bit busy with cancellations are we.
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Jon
(@jonqpr422) reported
@stidger72 @virginmedia I got 21,5% can't get through to cancel on webchat. They may be a tad busy with cancellations.
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Chloe Walker
(@ChloeWalk123) reported
@virginmedia nearly 3 months of waiting for broadband to be installed and every time we speak to a human we get promised that it’s going to happen that day. Absolute shambles of a company and reading tweets on here I will finally be cancelling, your customer service is appalling.
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Russ Waring
(@Russ_Waring) reported
@MarkH_Photo @virginmedia Same here, £11.00 a month increase for TV only. I'll be phoning @virginmedia to discuss this and if they cannot or will not offer me a better deal they will loose a 20+ years customer to Sky!
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unshapedAdrian
(@unshapedadrian) reported
@virginmedia how do I contact your support team to discuss my broadband speed without rebooting/resetting my router
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NeedyBeach
(@NeedyBeach) reported
@Azzeyylive **** virgin media for today, that was ridiculous
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steve_noonan
(@steve_noonan1) reported
@damom73 @virginmedia I got the same letter Damo, misread it at first and then thought WTF - new provider will be sought as that kind of rise is a piss take!! 4% above exorbitant levels of inflation. No thanks
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🤘🏻Stidger🤘🏻
(@stidger72) reported
@virginmedia I don’t care about “average” rises I care about mine. 4 weeks after a new contract. And I do not accept that a 19% is justifiable. Disgusting that @virginmedia think it is. Been a customer for 25 years. Will seriously think about changing that in the next few days. 😡