Virgin Media Outage Report in Denny, Falkirk, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Denny come from postal codes FK6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Denny, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Denny and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Denny, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Larbert, Cumbernauld, Coatbridge, Bonnybridge, Airdrie, Bo’ness, Denny, Bathgate and Grangemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Falkirk |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Falkirk |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Denny, Scotland
Latest outage, problems and issue reports in Denny and nearby locations:
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Cara
(@lennonsghirl) reported
from
Coatbridge, Scotland
@virginmedia had there been reported broadband issues in the ML5 area this morning? My service died about 20 mins ago and I can’t get back online. I’m working from home and have a meeting later on so any info would be great! Thanks
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Naomi_G_Brown
(@naomi_G_brown) reported
from
Glasgow, Scotland
@virginmedia hi there just wondering what's up with the Broadband in the G3 area? It has been abysmal all week, today alone it has already gone down at least 5 times... Tried calling, gave up due to on hold fatigue 💤
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia Can’t watch them @virginmedia as service not working and you have left me hanging on phone for over 90 minutes.
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Andy 'Ginge' Ritchie
(@AndyRitchie12) reported
from
Glasgow, Scotland
@virginmedia good morning, we've had numerous phone calls over the past few days from a call centre claiming to be you guys.. Saying that there is an issue with our router and asking us to tell them what lights are on etc? Is this a scam as I feel uncomfortable giving that info.
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia ...and after the 90 minutes you decide to hang up WHY????
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James
(@jamesblack1986) reported
from
Denny, Scotland
Delighted to see @virginmedia's internet is back to being a back of ****.
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Shawsy67
(@shawsy67) reported
from
Airdrie, Scotland
@virginmedia got problems with my tv, can’t get through on phone
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maverick
(@maverickMMI) reported
from
Glasgow, Scotland
@virginmedia Yeah, spoke to them briefly. Waited 75 MINUTES. Your rep admitted the fault. Said he was outing me on ‘silent hold’ for 2 minutes then 20 MINUTES later the line went dead. Absolute joke. Shambles of a customer service. Apparently that is quite common.
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia Still having issues Too mentally exhausted and disgusted to waste more time on another pointless phone call. Sought advice elsewhere and diagnosed a new set top box required. A reputable company unlike you would have delivered this and compensated me. You just don’t care do you?
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Ellenor
(@supaellie1) reported
from
Glasgow, Scotland
@virginmedia this has got to be THE WORST service in the whole world. Been a virgin customer for years and years then when you bill goes up and you phone you get a good deal... promised a deal. Sitting all day waiting for instalment to phone to be told it was rejected!
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✨Charlene✨
(@KnickyEganByrne) reported
from
Glasgow, Scotland
Absolute joke of a company @virginmedia call the “Customer Services” for help but staff are rude, and obnoxious & apparently need retrained if the Manager is anything to go by as the staff have been giving out the incorrect information, which i just need to accept! #pathetic
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Alex Marr
(@alexmarr98) reported
from
Glasgow, Scotland
Anyone else having issues with Virgin Media at the minute?
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Grejurn 🏴🇪🇺 B L M
(@_Grejurn) reported
from
Glasgow, Scotland
The @virginmedia tech support scammers are back! Apparently I have an unstable internet connection and am an "idiot woman" for saying there's a purple light on my router (modem mode)
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Steebee
(@steebee35) reported
from
Glasgow, Scotland
@virginmedia Internet down in the g20 area of Glasgow, may be connected to damaged power cable that caused power cut at the same time as the outage #virginmediadown #virginmediasupport
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Gary Robinson 🇧🇬🏴🇪🇺
(@ragazzoscot) reported
from
Coatbridge, Scotland
Hi @virginmedia - internet and TV down in ML5, Coatbridge. Spoken to neighbours who have same issue. Any idea of issue and ETA on fix?
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Cynthia Halatyn
(@CynthiaHalatyn) reported
from
Glasgow, Scotland
@virginmedia help!!! Over an hour on hold and your system hung up on us and we've just had to call back 😭
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✨Charlene✨
(@KnickyEganByrne) reported
from
Glasgow, Scotland
@virginmedia There was no resolution made! That’s part (a very small part) of the problem! And after being called a Liar by said manager I certainly will not be “clicking here” I shall be taking it further!
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maverick
(@maverickMMI) reported
from
Glasgow, Scotland
@virginmedia customer service is embarrassingly bad. Miss sold then hung up on after being on hold for 75 minutes Sign up with this company at your peril
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Darren 🏴🇬🇧
(@darrenmiller75) reported
from
Bishopbriggs, Scotland
@virginmedia just been on/off hold with 2 call handlers to get cut off after 1hr 40 mins regarding upgrading with black Friday personalised email I received. Absolutely disgraceful customer service.
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GlasgowFuk(7k)
(@GlasgowFuk) reported
from
Glasgow, Scotland
I hate to admit it but @virginmedia customer service / support is absolutely dreadful. Hate saying this as I worked for them for over 6 years #notahappycustomer #shockingservice #wouldntrecommend
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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declan horth
(@HorthDeclan) reported
@virginmedia I'm sorry, I know you're trying to help. But I keep getting told different info and not one person has helped me. I recieved no activation email, I have called already and get hung up on. I just want to use what I pay for
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Alex Goswell
(@alxgos) reported
@virginmedia you should be ashamed of your ridiculous blocking outgoing calls policy. My 86 year old dad is alone at home and unable to call anyone while we wait for you to post a security word. Very poor #CustomerService #poorcustomerservice
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Richard Jewell
(@R3dtopJewell) reported
@virginmedia I’m hoping that an engineer maybe able to come out and look at the issue for me. Are you able to assist facilitating that at all?
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Abhishek Pandey
(@abhi_0702) reported
@jerryaldrichiii I'm pretty sure @virginmedia does the same (or at least did in 2021) where they ask for the first few characters of your password to verify your identity if you call a service helpline.
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Mat Ong*
(@mattang) reported
the grass is not always greener. day 4 of @bt_uk internet and it’s died. trouble shooter when you login is a loop of the same question over and over. terrible experience so far. @virginmedia all is forgiven ps the box on the wall is literally screaming like an injured animal.
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stephen anderson
(@stephen36064332) reported
@virginmedia No I’m not calling again. I’ve spent over 12 hours on the phone to you trying to sort this out. Your customer service needs to do what they say and call back.
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Mazz Carsberg
(@CarsbergMazz) reported
from
Ashton-under-Lyne, England
@virginmedia I've got a bone to pick with you. We got a new box a while ago, and it's randomly wiping the recorded shows. Not one at a time, all at once. We've been in touch with customer services loads of times, but they all just took us through the same pointless (1)
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Cerys Morgan
(@cerysamorgan1) reported
I’m trying to cancel my virgin internet due to terrible connection. The customer service person trying to convince me to stay, had such bad connection they had to rearrange the call…oh the irony! #virginmedia
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hussein👨🏾💻
(@hstackz4kt) reported
.@SkyUK, why has ur broadband service been so slow for the past couple of days? .@virginmedia, i really shouldn't have left you.😭😭😭
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Mrsadams797
(@mrsadams797) reported
@virginmedia the broadband problems we have been experiencing in the last few days are ridiculous. The constant drop outs are having an effect on home working for our family and having to reconnect the sky box all the time is a headache. When will this be fixed?