Virgin Media outages and service status in Whitecross, Scotland
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Whitecross, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received May 28, 7:47 PM GMT+1.
- TV (77%)
- Internet (16%)
- Total Blackout (4%)
- Wi-fi (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Whitecross, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitecross, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 3: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Whitecross, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Linlithgow, Livingston, Dunfermline, Alloa, Bonnybridge, and Larbert.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk
|
Internet | 6 days ago |
|
Falkirk
|
Internet | 6 days ago |
|
Linlithgow
|
Internet | 8 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Whitecross, Scotland
Latest outage, problems and issue reports in Whitecross and nearby locations:
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kat (@lady_kat14) reported from Blackburn, Scotland@marieclarkg12 @virginmedia One of our friends had a real problem with them, they gave him the run around for weeks 😡
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Audrey Clark (@Auds_Clark) reported from Bo’ness, Scotland@virginmedia I have no internet. And your ‘help’ line says you’re closed due to Covid. So how do I resolve my issues??
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Ian Smith (@ianwsmith82) reported from Livingston, ScotlandHonestly shocking customer service from @virginmedia ******* hopeless.
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John Collins (@johnco) reported from Falkirk, ScotlandThat’s me up to 7 days with broken broadband and WiFi, despite an engineer call out and numerous calls. Finally @virginmedia have agreed the hub is faulty. New one arrives on Tuesday. That’ll be 10 days. #whatapalaver
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Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, Scotland@virginmedia Nope no issues in the area
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Alison (@alied321) reported from Livingston, Scotland@virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?
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Laura 💙 (@LaurzieJayx12) reported from Banknock, ScotlandI really don’t want to be going to Edinburgh tonight! Bad enough I’m gonna have to watch the game on the virgin media app on my phone, but it’s also bloody freezing 😭
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James Scott (@kinneil_ynwa) reported from Dunfermline, Scotland@virginmedia this is getting silly. 4 times I have called to give you my business and just stuck listening to crap hold music....should I just stick with @sky
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Darrell Anne Atkins (@DarrellB91) reported from Livingston, ScotlandTrying to deal with @virginmedia on behalf of my Gran is one of the most frustrating things. All we want to do is downgrade her package and I've been passed to so many different people. I bet they would keep you on the phone if you wanted to cancel!
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Haggisking💙 (@Haggiskings) reported from Brightons, Scotland@virginmedia Hi, is it normal for an agent to call to fix internet problems?I pressurised him on his lack of security, he said do you want good service or to cancel?Then hung up?It’s impossible to communicate with you as a corporate organisation so I’m hoping you tweet?
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Grant (@mastermc0) reported from Livingston, Scotland@virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money
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Louise Hamilton (@louham74) reported from Grangemouth, Scotland@virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬
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Louise Hamilton (@louham74) reported from Grangemouth, Scotland@virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬
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Nathan Young (@npjy83) reported from Mid Calder, Scotland@O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...
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Hannah McInnes (@_HannahMcInnes_) reported from Livingston, Scotland@virginmedia has they worst customer service I’ve ever experienced, month after month I’ve been trying to sort out my bills with no help whatsoever 80 minutes and I’m still on the phone no further forward as one person says one thing and another person says another😡😡
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Debbie (@D3borah1404) reported from Livingston, Scotland@virginmedia Theres no wifi or TV..tried your online service as the error code advised this yet doest help much ! I know how to switch the system on/off to reset ! customer service is a joke to get thru on !! And when you do they hang up 🤬 3rd time this has occured in the last 2 months!
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garyfarmer🏴 (@garyfarmsocial) reported from Linlithgow, ScotlandThe @virginmedia challenge. How long can you keep your internet connection before it goes down. 26 minutes and you’re lucky.
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Richard Law (@sneekyb) reported from East Calder, Scotland@virginmedia Ridiculous that as a existing customer now out of contract that I cannot be offered the same monthly deal as new customers. My bill is to rise by £50 pcm which is not acceptable. I ask if I can take your Bigger tv bundle with sports as advertised for £72 and told no.
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Paula ❤️🏴 (@scottishchicp) reported from Broxburn, Scotland@scuj1 @virginmedia Oh never thought of that!
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Papa Raymondo (@raymi37) reported from Chapelhall, Scotland@quigley_mick @virginmedia @virginmedia service is getting worse mick I’m thinking of a change far too dear as well
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mathew (@Mattyamc) reported@OliverGMcManus @virginmedia Every broadband company has a minimum speed they must deliver, if there failing then you are well within your rights to cancel. Call citizens advice, they have professional lawyers that will speak to them for you and trust me they will kick them in the nuts while there at it.
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RR (@Conquistadur) reported@OliverGMcManus @virginmedia Just leave them they'll never get the money of you anyhow. Sign up with a better and be done with them. Seven weeks is diabolical to be waiting
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TheseColorsDontRun (@truthtellerGB) reported@OliverGMcManus @virginmedia What’s more insane is that you are using Virgin Media. One of the worst service provider in the UK alongside O2.
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cari_lou (@swlondonraised) reported@virginmedia Is the WiFi down in Tw7 area. Why ? And how long will it be to get sorted. My son has an online exam today 😡
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Shelton (@CBTwizard) reported@OliverGMcManus @virginmedia I was in a pretty similar boat, now they're chasing me for £500 early termination I was fed up with the poor reliability, then lost full connection, lost income (WFH), them pushing the fix dates over a month no service. Left to BRSK, never had an issue, far cheaper, far better.
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Simon (@cleggy1966) reported@virginmedia And another day goes by without any internet. Try to book an engineer appointment online and get ‘internal error’ What disgraceful service.
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Ben (@BenHatfield19) reportedIt’s getting to the stage now where @Virgin have a serious problem with there broadband. If all there customers can see if why can’t they? Virgin media sort it out!
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Sean 💙💛 (@SeanSmi59697180) reported@OliverGMcManus @virginmedia Im sure you can after so many days of not working as its breach of contract on their behalf. Look into it.
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O2 (@O2) reported@rraanes Hi it's us from Virgin Media O2. Sorry to hear your having these issues, if you like could you please send us a DM with a screenshot of the errors you're getting, so we can take a better look?
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Urban Groove (@Urban__Groove) reported@virginmedia It started last month, and it was you who authorised it 😡 I dont need o2's useless service volt benefit crap, Ive been instructed to contact the police as theyre harassing me for payment for a **** service i didnt ask for, this is your fault