Virgin Media Outage Report in Whitecross, Falkirk, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitecross, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitecross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Whitecross, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Dunfermline, Kelty, Bathgate, Livingston, Linlithgow, Bonnybridge, Larbert, Bo’ness, Grangemouth, Denny and Broxburn.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk |
Total Blackout | |
| Dunfermline |
Internet | |
| Falkirk |
TV | |
| Falkirk |
Phone | |
| Falkirk |
Internet | |
| Falkirk |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Whitecross, Scotland
Latest outage, problems and issue reports in Whitecross and nearby locations:
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Kris Montgomery
(@Krisfozz1) reported
from
Inverkeithing, Scotland
@virginmedia hi, my internet isn’t working very well. Can you help please.
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Karan Lamb
(@LTJ_79) reported
from
Mid Calder, Scotland
@virginmedia I have tried to phone for technical help, sky sports channels not on other room boxes how is this fixed, I pay for full package 😠
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Kris Montgomery
(@Krisfozz1) reported
from
Inverkeithing, Scotland
@virginmedia I’m trying to watch my programming but it keeps coming up that my internet is too slow! 😟 I’ve only had Virgin for 2 months and this isn’t the first time. I was told by the rep that Virgins Internet was the best! Can you help please.
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CK
(@CKTheFlyingScot) reported
from
Falkirk, Scotland
So my tivo is being mega slow, ****** up recordings and crashes just from changing the channel...@virginmedia
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John Collins
(@johnco) reported
from
Falkirk, Scotland
That’s me up to 7 days with broken broadband and WiFi, despite an engineer call out and numerous calls. Finally @virginmedia have agreed the hub is faulty. New one arrives on Tuesday. That’ll be 10 days. #whatapalaver
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Kari McBurnie
(@kari_mcburnie) reported
from
Dunfermline, Scotland
@virginmedia The link is no good! I’m not a customer, please can someone message me for my contact details to get this rectified. This has been going on for months now.
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David
(@Davwa) reported
from
Inverkeithing, Scotland
@virginmedia Now I have an engineer coming tomorrow. They way this has been handled is ridiculous. I lodged a complaint online, was told I’d get a response within 7 days. So patiently waiting. I want to speak to someone UK based with authority to sort this out for me.
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Kari McBurnie
(@kari_mcburnie) reported
from
Dunfermline, Scotland
@virginmedia despite contacting you and reporting an issue, no one has contacted me. Your contractors have laid tar over my drains. This is now 8 weeks on and still no further forward.
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✭✭Lorne Callaghan✭✭
(@LorneCallaghan) reported
from
Linlithgow, Scotland
@virginmedia is there a problem with smtp server for Blueyonder. Trying to forward emails to someone through Android phone. Settings are correct but told can't send message. Last month I couldn't send emails with any attachments (under size limits)
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John Collins
(@johnco) reported
from
Falkirk, Scotland
@twarrestrial @virginmedia Turns out it was! Now to see how get a discount for the 10 days without service!
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Tracy McCormack 🏴
(@HGLogisticsMgr) reported
from
Falkirk, Scotland
WTF @virginmedia!!! I was watching @BGT, fix it please!!!
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia No known outage other on demand for works fine just seems to be this one series
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Darrell Anne Atkins
(@DarrellB91) reported
from
Livingston, Scotland
Trying to deal with @virginmedia on behalf of my Gran is one of the most frustrating things. All we want to do is downgrade her package and I've been passed to so many different people. I bet they would keep you on the phone if you wanted to cancel!
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James Scott
(@kinneil_ynwa) reported
from
Dunfermline, Scotland
@virginmedia this is getting silly. 4 times I have called to give you my business and just stuck listening to crap hold music....should I just stick with @sky
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David
(@Davwa) reported
from
Inverkeithing, Scotland
@virginmedia I have already logged a complaint via website, awaiting response. Logged another complaint on a phone call this evening. Very disappointed long term customer here.
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Baz 🏴
(@BigBajio) reported
from
Dunfermline, Scotland
@virginmedia Engineer has just turned up and trying to resolve issue !
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David
(@Davwa) reported
from
Inverkeithing, Scotland
@virginmedia I’ve had no services since Tuesday. Discovered this after CS closed Tuesday night, as I’m a nurse and work long hours. Contacted Wednesday, got attitude from a call handler, spoke to a manager who couldn’t help much. New router, self install, still nothing!
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Sebastian Zuchlke
(@sorbiq) reported
from
Inverkeithing, Scotland
@virginmedia will be Tuesday next week, so for the whole weekend and Monday I will be cut off from my service, and I just moved to you hoping for a better customer care, i can't express enough how disappointed I am and how angry because of that. How can you let this to happen 😡
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Scott McMartin
(@scottmcmartin) reported
from
Falkirk, Scotland
@virginmedia been trying to get through to virgin mobile 789 number for over an hours 4 failed attempts. Shocking service. #virginmobileuk
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Robert McCubbing
(@cubsi1) reported
from
Bo’ness, Scotland
FFS @virginmedia please sort out your customer service. After finally getting through to change my package, I was put on hold again and transferred to another department. I hung up after 1 hour on hold!!! Think I’ll just cancel and take my business elsewhere
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Meaghan INTP
(@RichardMeaghan) reported
@virginmedia @TheBHF @O2 I have just tried using the customer complaints email and it has be returned back to me. I closed an account in May 2022 and was then charged for following months. I had to pay this to close the account a second time and now I have CapResolve asking me for more money???
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nikki loukisas
(@nikkiloukisas) reported
@virginmedia She isn't on twitter unfortunately. It's horrid to see. She has a chronic lung condition and this has really caused her some difficulty today. She can't get past clearance so she can't reduce package which is resulting in additional anxiety. It's a catch 22
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Richard Meaghan INTP
(@RichardMeaghan) reported
@virginmedia @TheBHF @O2 This is fraud and I would like to take it further with the omardsman. I wish to put my complaint through but the email server doesnt allow this and I don't want to phone as it is very stressful.
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Simon E 🇬🇧🏴🏴☠️
(@thelazydj) reported
@virginmedia 3 separate issues. 2 of them say around 16:00 and the other 18:00. None of your engineers working anywhere near my house or surrounding streets so shall I assume this is not a local problem?
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Mark K
(@kolokube) reported
@virginmedia I have called every day for the past five days. Your CS promised to call back – they didn't! I still don't have an incoming service & you can't provide me with a PAC. You are holding my number to ransom. I want compensation for the HOURS spent trying to resolve this. #OFCOM
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Simon E 🇬🇧🏴🏴☠️
(@thelazydj) reported
So @virginmedia Internet has been down since 3am in the ta63hy area. Not sure why it takes so long to fix. All my previous providers had it up. And running again in a couple of hours max. I'm a new customer and this isn't what I was expecting at all! Everything runs off the 1/2
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Danny Walker
(@Wa72279508Danny) reported
@virginmedia You should have a two calls from yourselves to me saying I won’t be charged anything as I’ve never had a service. You say it’s recorded so you will have the recordings
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solidarity 🌍✨
(@ItsMeLydiaa) reported
@virginmedia Broadband down since midnight, website says there are 2 issues - 1 is meant to be fixed at 4pm today and the other by 10:10 tomorrow...? How do I know which one will fix the broadband? I'm WFH and I need to know how to plan my workload around this issue.
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I_hate_Jamie_Oliver
(@pipehitterz) reported
@virginmedia cable you need a pin Number password to access anything the temp one you've sent doesn't Work
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ali h 🏴 💙
(@casa_ali) reported
@virginmedia So I've just been disconnected and put back in the queue regardless. I honestly cannot believe the level of service, its utterly inexcusable