Virgin Media

Virgin Media Outage Report in Whitecross, Falkirk, Scotland

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitecross, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitecross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitecross, Falkirk, Scotland 08/10/2025 02:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Whitecross, Falkirk, Scotland

The most recent Virgin Media outage reports came from the following cities: Grangemouth, Falkirk, Denny, Dunfermline, Broxburn, Bonnybridge, Larbert, Alloa, Livingston and Bo’ness.

Loading map, please wait...
City Problem Type Report Time
United KingdomGrangemouth Wi-fi
United KingdomFalkirk Internet
United KingdomFalkirk Internet
United KingdomFalkirk Wi-fi
United KingdomDenny E-mail
United KingdomDunfermline Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitecross, Scotland

Latest outage, problems and issue reports in Whitecross and nearby locations:

  • DanielGraham26 Daniel Graham (@DanielGraham26) reported from Falkirk, Scotland

    @virginmedia tv tonight is so crap #virginmedia #sobad #Falkirk #tonight

  • HGLogisticsMgr Tracy McCormack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@HGLogisticsMgr) reported from Falkirk, Scotland

    WTF @virginmedia!!! I was watching @BGT, fix it please!!!

  • johnco John Collins (@johnco) reported from Falkirk, Scotland

    @twarrestrial @virginmedia Turns out it was! Now to see how get a discount for the 10 days without service!

  • scottmcmartin Scott McMartin (@scottmcmartin) reported from Falkirk, Scotland

    @virginmedia been trying to get through to virgin mobile 789 number for over an hours 4 failed attempts. Shocking service. #virginmobileuk

  • kari_mcburnie Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland

    @virginmedia despite contacting you and reporting an issue, no one has contacted me. Your contractors have laid tar over my drains. This is now 8 weeks on and still no further forward.

  • CKTheFlyingScot CK (@CKTheFlyingScot) reported from Falkirk, Scotland

    So my tivo is being mega slow, ****** up recordings and crashes just from changing the channel...@virginmedia

  • cubsi1 Robert McCubbing (@cubsi1) reported from Bo’ness, Scotland

    FFS @virginmedia please sort out your customer service. After finally getting through to change my package, I was put on hold again and transferred to another department. I hung up after 1 hour on hold!!! Think I’ll just cancel and take my business elsewhere

  • Davwa David (@Davwa) reported from Inverkeithing, Scotland

    @virginmedia Now I have an engineer coming tomorrow. They way this has been handled is ridiculous. I lodged a complaint online, was told I’d get a response within 7 days. So patiently waiting. I want to speak to someone UK based with authority to sort this out for me.

  • kari_mcburnie Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland

    @virginmedia The link is no good! I’m not a customer, please can someone message me for my contact details to get this rectified. This has been going on for months now.

  • sorbiq Sebastian Zuchlke (@sorbiq) reported from Inverkeithing, Scotland

    @virginmedia will be Tuesday next week, so for the whole weekend and Monday I will be cut off from my service, and I just moved to you hoping for a better customer care, i can't express enough how disappointed I am and how angry because of that. How can you let this to happen 😡

  • LorneCallaghan ✭✭Lorne Callaghan✭✭ (@LorneCallaghan) reported from Linlithgow, Scotland

    @virginmedia is there a problem with smtp server for Blueyonder. Trying to forward emails to someone through Android phone. Settings are correct but told can't send message. Last month I couldn't send emails with any attachments (under size limits)

  • Krisfozz1 Kris Montgomery (@Krisfozz1) reported from Inverkeithing, Scotland

    @virginmedia hi, my internet isn’t working very well. Can you help please.

  • johnco John Collins (@johnco) reported from Falkirk, Scotland

    That’s me up to 7 days with broken broadband and WiFi, despite an engineer call out and numerous calls. Finally @virginmedia have agreed the hub is faulty. New one arrives on Tuesday. That’ll be 10 days. #whatapalaver

  • DarrellB91 Darrell Anne Atkins (@DarrellB91) reported from Livingston, Scotland

    Trying to deal with @virginmedia on behalf of my Gran is one of the most frustrating things. All we want to do is downgrade her package and I've been passed to so many different people. I bet they would keep you on the phone if you wanted to cancel!

  • Davwa David (@Davwa) reported from Inverkeithing, Scotland

    @virginmedia I’ve had no services since Tuesday. Discovered this after CS closed Tuesday night, as I’m a nurse and work long hours. Contacted Wednesday, got attitude from a call handler, spoke to a manager who couldn’t help much. New router, self install, still nothing!

  • kinneil_ynwa James Scott (@kinneil_ynwa) reported from Dunfermline, Scotland

    @virginmedia this is getting silly. 4 times I have called to give you my business and just stuck listening to crap hold music....should I just stick with @sky

  • LTJ_79 Karan Lamb (@LTJ_79) reported from Mid Calder, Scotland

    @virginmedia I have tried to phone for technical help, sky sports channels not on other room boxes how is this fixed, I pay for full package 😠

  • Davwa David (@Davwa) reported from Inverkeithing, Scotland

    @virginmedia I have already logged a complaint via website, awaiting response. Logged another complaint on a phone call this evening. Very disappointed long term customer here.

  • BigBajio Baz 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@BigBajio) reported from Dunfermline, Scotland

    @virginmedia Engineer has just turned up and trying to resolve issue !

  • Krisfozz1 Kris Montgomery (@Krisfozz1) reported from Inverkeithing, Scotland

    @virginmedia I’m trying to watch my programming but it keeps coming up that my internet is too slow! 😟 I’ve only had Virgin for 2 months and this isn’t the first time. I was told by the rep that Virgins Internet was the best! Can you help please.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidMoss315 Dave Moss 🏆🏆🏆🏆🏆🏆 (@DavidMoss315) reported

    @MrDanAllen @virginmedia Very poor from you @virginmedia and no response on here either #wouldhaveexpectedmore

  • j0hnparker John Parker (@j0hnparker) reported

    Jesus wept, Virgin Media is going up in price again. This time by £8.50 a month! That's another film streaming service I could subscribe to and not watch.

  • booth_ca Catherine Booth (@booth_ca) reported

    @virginmedia hi can you tell me if there’s issues with broadband in the B29 area?

  • fraggleT29 Fraser Thomson (@fraggleT29) reported

    @virginmedia Yeh well that only says experiencing intermittent issues. 15 hours is not intermittent. This doesn't bode well for your new all singing all dancing router.

  • Kiel_Sykes kiel_td5 (@Kiel_Sykes) reported

    @virginmedia im paying almost 90 a month now, this is making me wonder whether i should just switch to sky or someone else, price increase for you isnt equating to anything better for the customers, its still the same service

  • Happy_SisyphusA Ruaridh (@Happy_SisyphusA) reported

    @virginmedia Yes, no issues

  • HoopsMcCannnnn Hoops McCann (@HoopsMcCannnnn) reported

    @Coop8517 @TomPG92 @virginmedia No you won't be, they're not answering the phones if you're calling to cancel. Sales line is working fine though...

  • ews4735 Ewan (@ews4735) reported

    VIRGIN MEDIA SORT YOUR **** INTERNET OUT FFS CANT EVEN PLAY A GAME OF FIFA FFS

  • HoopsMcCannnnn Hoops McCann (@HoopsMcCannnnn) reported

    @virginmedia I'm trying to give you my notice to cancel but you're not answering the phone. What am I supposed to do? I want to leave.

  • StevejMchugh Steve McHugh (@StevejMchugh) reported

    @virginmedia The test keeps timing out, not really sure what else to do. The phone is working, there's nothing to say anything is wrong with the line coming in or the box outside, but it looks like a line problem.