Virgin Media Outage Report in Whitecross, Falkirk, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitecross, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitecross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Whitecross, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Dunfermline, Falkirk, Larbert, Bonnybridge and Livingston.
| City | Problem Type | Report Time |
|---|---|---|
 Dunfermline |
Internet | |
| Falkirk |
TV | |
| Larbert |
Internet | |
| Bonnybridge |
Wi-fi | |
| Dunfermline |
Internet | |
| Livingston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitecross, Scotland
Latest outage, problems and issue reports in Whitecross and nearby locations:
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Sebastian Zuchlke
(@sorbiq) reported
from
Inverkeithing, Scotland
@virginmedia will be Tuesday next week, so for the whole weekend and Monday I will be cut off from my service, and I just moved to you hoping for a better customer care, i can't express enough how disappointed I am and how angry because of that. How can you let this to happen 😡
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John Collins
(@johnco) reported
from
Falkirk, Scotland
That’s me up to 7 days with broken broadband and WiFi, despite an engineer call out and numerous calls. Finally @virginmedia have agreed the hub is faulty. New one arrives on Tuesday. That’ll be 10 days. #whatapalaver
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Robert McCubbing
(@cubsi1) reported
from
Bo’ness, Scotland
FFS @virginmedia please sort out your customer service. After finally getting through to change my package, I was put on hold again and transferred to another department. I hung up after 1 hour on hold!!! Think I’ll just cancel and take my business elsewhere
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Kari McBurnie
(@kari_mcburnie) reported
from
Dunfermline, Scotland
@virginmedia The link is no good! I’m not a customer, please can someone message me for my contact details to get this rectified. This has been going on for months now.
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Karan Lamb
(@LTJ_79) reported
from
Mid Calder, Scotland
@virginmedia I have tried to phone for technical help, sky sports channels not on other room boxes how is this fixed, I pay for full package 😠
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Anna Bell Coaching
(@annabellcoach) reported
from
Bo’ness, Scotland
@virginmedia my broadband is down yet again. Several working hours lost. Four (long) calls later and now just an automated response. Poor show. 🤔 #badservice #homeworking
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Kari McBurnie
(@kari_mcburnie) reported
from
Dunfermline, Scotland
@virginmedia despite contacting you and reporting an issue, no one has contacted me. Your contractors have laid tar over my drains. This is now 8 weeks on and still no further forward.
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Darrell Anne Atkins
(@DarrellB91) reported
from
Livingston, Scotland
Trying to deal with @virginmedia on behalf of my Gran is one of the most frustrating things. All we want to do is downgrade her package and I've been passed to so many different people. I bet they would keep you on the phone if you wanted to cancel!
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Scott McMartin
(@scottmcmartin) reported
from
Falkirk, Scotland
@virginmedia been trying to get through to virgin mobile 789 number for over an hours 4 failed attempts. Shocking service. #virginmobileuk
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Janis McCulloch ☃️❄️
(@justjanis) reported
from
Dunfermline, Scotland
Hey @virginmedia our broadband box is flashing green and our Wi-Fi doesn't seem to be working.... help please
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Tracy McCormack 🏴
(@HGLogisticsMgr) reported
from
Falkirk, Scotland
WTF @virginmedia!!! I was watching @BGT, fix it please!!!
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Anna Bell Coaching
(@annabellcoach) reported
from
Bo’ness, Scotland
@virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.
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✭✭Lorne Callaghan✭✭
(@LorneCallaghan) reported
from
Linlithgow, Scotland
@virginmedia is there a problem with smtp server for Blueyonder. Trying to forward emails to someone through Android phone. Settings are correct but told can't send message. Last month I couldn't send emails with any attachments (under size limits)
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia No known outage other on demand for works fine just seems to be this one series
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James Scott
(@kinneil_ynwa) reported
from
Dunfermline, Scotland
@virginmedia this is getting silly. 4 times I have called to give you my business and just stuck listening to crap hold music....should I just stick with @sky
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CK
(@CKTheFlyingScot) reported
from
Falkirk, Scotland
So my tivo is being mega slow, ****** up recordings and crashes just from changing the channel...@virginmedia
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John Collins
(@johnco) reported
from
Falkirk, Scotland
@twarrestrial @virginmedia Turns out it was! Now to see how get a discount for the 10 days without service!
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Kris Montgomery
(@Krisfozz1) reported
from
Inverkeithing, Scotland
@virginmedia hi, my internet isn’t working very well. Can you help please.
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Baz 🏴
(@BigBajio) reported
from
Dunfermline, Scotland
@virginmedia Engineer has just turned up and trying to resolve issue !
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Richard Law
(@sneekyb) reported
from
East Calder, Scotland
@virginmedia Ridiculous that as a existing customer now out of contract that I cannot be offered the same monthly deal as new customers. My bill is to rise by £50 pcm which is not acceptable. I ask if I can take your Bigger tv bundle with sports as advertised for £72 and told no.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lord SteveyP of Stoke 🇬🇧🇪🇺🇦🇹🇫🇷🇳🇱🇮🇪
(@SteveRPugh) reported
@virginmedia It was supposed to be someone remotely helping with the internet service: I have the highest possible package, movies, sport, subscriptions etc and I get treated daily like a mug by your oh-so-distant and uncaring customer service. It won’t go on for long before I go elsewhere.
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Ryan Hunter
(@RyanHunterRadio) reported
@O2 @virginmedia Hi! I have been experiencing issues with O2 Priority via using my Virgin Media account. I simply cannot log in to Priority at all, I have tried iOS, Android and on the website too. Can you please pass this onto the relevant team? Thank you.
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Twofooted
(@TTQTKK7) reported
@virginmedia why is your WiFi so crap now that you’ve increased the cost? Genuine question.
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Knit!
(@learn_crafts) reported
@virginmedia I left about 18 months ago. The price continually increases. The last straw was when my TV service was “upgraded” and all my recordings were deleted as a result.
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Ram
(@Ramizk94) reported
@virginmedia technical support discriminate against people with mobility issues . Think it’s acceptable for people to have loss of service from Wednesday 8am and get an engineer out Monday. Told lies Gave the wrong info.
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jude_01
(@jude_01) reported
.@virginmedia again screwing over loyal customers & saving the best deals for newcomers.I won't pay £45 for the exact same service you're selling for £30 to newbies (and raising my bills to £82 if i wasnt paying attention? Shocking). Adios, good riddance, can't say I'll miss you
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Claire Coast-Smith
(@clairecs1) reported
@virginmedia, I am really getting annoyed now - as mentioned, I was getting intermittent service on landline, but now no tone at all and I can't make or receive calls, so what am I paying for? 1/3
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dubstep Wookie
(@FurrMissile) reported
@lauriedoa @virginmedia im having the same issue close by, i managed to get intouch with someone after like 2hrs of trying and they are sending a engineer to my house, the women on the phone said it sounded like lightning hit some underground wires
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anusha hariharan
(@anu1997909) reported
@virginmedia @vmbusinesshelp I have tried contacting them through twitter. I have go no responses. How do you expect me to get answers. Wi-Fi has been out since Monday. Business account or not it’s still local outage. And what’s more annoying that the Maintenance guy drove off doing absolutely nothing.
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Simon The Biker!
(@simomarshall) reported
@virginmedia Having a rough time using your website, making some basic changes, dealing with your stupid IVR and being hung up on by your tech CS. I’ve a complaint in and someone is ‘dealing’.