Virgin Media Outage Report in Whitecross, Falkirk, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitecross, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitecross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Whitecross, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Livingston, Bonnybridge, Larbert, Dunfermline, Shotts, Falkirk, Grangemouth, Bathgate, Bo’ness and Denny.
| City | Problem Type | Report Time |
|---|---|---|
 Livingston |
Internet | |
| Bonnybridge |
TV | |
| Larbert |
Internet | |
| Dunfermline |
Internet | |
| Larbert |
||
| Shotts |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Whitecross, Scotland
Latest outage, problems and issue reports in Whitecross and nearby locations:
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Justene Ewing
(@JusteneEwing) reported
from
Mid Calder, Scotland
@brendanf_nss @virginmedia All we need at our house is working Wi-Fi - not looking for VIP service just a working one! 😡 really has made my working day so much harder than it needed to be
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ianjac
(@ianjac2) reported
from
Harthill, Scotland
@virginmedia No there isn't I was meant to get an engineer out last Saturday according to your live help chat line and that never happened
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paul macready
(@duklaprm) reported
from
Broxburn, Scotland
@virginmedia no devices can connect to router. Yet more shambolic service....you guys are an absolute disgrace. End of contract can't come quick enough @BT @SkyUK
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia They may be dedicated but if they don’t have the permissions to help or work in the right department it’s no use. I can be free at 4pm for a webchat
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Papa Raymondo
(@raymi37) reported
from
Chapelhall, Scotland
@quigley_mick @virginmedia @virginmedia service is getting worse mick I’m thinking of a change far too dear as well
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Dave Scott
(@Tank2521) reported
from
Ratho Station, Scotland
@virginmedia how long does it normally take to transfer a number from another network? I've just been given a PAC code but don't want to call up just now if it's going to leave me unable to use my phone
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia They said they would sort it and call me today. I had a phone all to the house phone at 11pm waking up my mrs that asked me to text back which I couldn’t do so no idea what that meant. They have all disappeared and I still have no update I have been promised resolution by Sat
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ianjac
(@ianjac2) reported
from
Harthill, Scotland
@virginmedia Hi Can you please tell me what to do to get an engineer to my house to fix my broadband issue as your helpline is no use thanks for all your help in advance
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Justene Ewing
(@JusteneEwing) reported
from
Mid Calder, Scotland
@virginmedia Thank you for the response. I did as you asked at 7:04pm this evening engaged with Terri the Triage Bot who has kept me on hold waiting to speak to someone for 3 hours 20 minutes. Just when I thought @virginmedia might try to repair this customer onboarding failure #poorservice
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Dave Scott
(@Tank2521) reported
from
Ratho Station, Scotland
@virginmedia I've received a bill saying I'm over £400 in credit. I presume this is some sort of error? I know if need to call to discuss specifics but is there anyone else reporting this issue?
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia Why is it after our web chat tonight promising action all the orders and appointments have again disappeared from my account!!! I was only just re-promised by the 27th March!! What is going on? @Ofcom please help me here
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Dave Scott
(@Tank2521) reported
from
Broxburn, Scotland
We've had our @virginmedia Hub 4 for some time now and still our virgin media connect app doesn't work with it..... When are we likely to get an update?
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia They may have the same training but they do not have the same capability to make decisions. I don’t care where they are based but only UK based departments can help getting this installed. How can @Ofcom allow you to charge premium numbers just to get in touch it’s been 10 weeks!
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G
(@ginandtoxicuk) reported
from
Dunfermline, Scotland
How can I check an order for iPhone 13 pro @virginmedia and make sure it linked to my broadband account for order to show I’m already a customer ? #virginmobile
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paul macready
(@duklaprm) reported
from
Broxburn, Scotland
@SkyUK would love skyglass right now. Will u pay my early exit contract fees from @virginmedia so I can end this hellish service before christmas. Thanks.
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steve berridge
(@Scotwolf2Steve) reported
from
Livingston, Scotland
@virginmedia no TV service in Livingston Nothing on service status page. Did all the tests. Nothing, no TV. Checking online seems I'm not alone. Any update or acknowledgement Virgin Media? #virginmediadown #VirginMediaTVdown #virginmedia
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ianjac
(@ianjac2) reported
from
Harthill, Scotland
@virginmedia I would just like an engineer to come to my house next Saturday as early as possible and fix my hub3 thanks as I know it is not working properly as when I try to connect my phone on wifi the is no network name like wm8763213 for example
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steve berridge
(@Scotwolf2Steve) reported
from
Livingston, Scotland
@virginmedia hi TV box & Router switched off and rebooted minutes later, No broadband since. Got live TV but catch up etc not working. EH54 5HR. Used online help wasn't working, but is now saying network error. Can you confirm problem I've rebooted router etc. Thanks
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Alan Kinloch
(@AlanKinloch) reported
from
Port Edgar, Scotland
@vmbusinesshelp @vmbusiness @virginmedia The thing is. They can’t! Your customer care extends no further than saying “oh gosh” and apologies. Neither of which resolve matters.
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia No one has been in touch. No one has arrived to to the work. No one is actually doing anything to help me whatsoever?! What is going on?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gifty Agagah
(@AgagahQueen) reported
@virginmedia can you please confirm we'll all get compensated at least for Tuesday's Outage?
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Kevin Grieve
(@Grievsy15) reported
@virginmedia @HISTORYUK ....your **** equipment will be in the bin. **** excuse for a company with **** bot style customer service.
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Izzie d
(@ebushell8) reported
@virginmedia I spent 3 hours dealing with customer services yesterday, absolutely useless.
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MadameWTAFHeap 🇺🇦🕷
(@MadameTrashheap) reported
@virginmedia According to messages and team it's "an area issue". Tried to book another tech but was cancelled as "major outage in area" i March. About to move providers as all I get are excuses and apologies
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David Edmunds
(@davidedmunds) reported
@virginmedia I had a new 360 box to try and fix the audio sync issues that I have had for 18months, guess what....no still the same problem, I have just trued to talk to someone on your chat feature but it is as ever always busy. Can I book an engineer through you on here? Fed up
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Kevin Grieve
(@Grievsy15) reported
@virginmedia @HISTORYUK And don't bother replying asking if I've sent the service checker 🤬
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MadameWTAFHeap 🇺🇦🕷
(@MadameTrashheap) reported
@virginmedia I went through the process of a technician assessing connection back in January this year, worked for a few days then have been issues ever since.
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Christopher Southam
(@gingersoutham92) reported
@virginmedia Hii I’ve being having issues for a few days now where my internet is either completely off or keeps turning on & off.
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sharon
(@sharon42409998) reported
@virginmedia All ready reported the problem. Can you please tell me when the broadband will be working???
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TeddiesAndCakes
(@TeddiesAndCakes) reported
@daniel_guta @virginmedia @NatGeoUK Literally. We left talk talk because of issues like this and now virgin are doing this bs.