Virgin Media Outage Report in Whitecross, Falkirk, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitecross, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitecross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Whitecross, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Dunfermline, Falkirk, Bonnybridge, Larbert, Stirling, Grangemouth, Livingston, Alloa and Uphall.
| City | Problem Type | Report Time |
|---|---|---|
 Dunfermline |
Wi-fi | |
| Dunfermline |
Wi-fi | |
| Falkirk |
Internet | |
| Falkirk |
TV | |
| Bonnybridge |
TV | |
| Bonnybridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitecross, Scotland
Latest outage, problems and issue reports in Whitecross and nearby locations:
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
@virginmedia Is there any ETA on issue resolution?
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Scottish
(@Scottish720) reported
from
Skinflats, Scotland
@virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous
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Laura Barbour
(@dreamingisfree) reported
from
Bo’ness, Scotland
service agent who tells me an appointment is scheduled for the 15th November. Shall I laugh or scream? 7 weeks with no WiFi? @virginmedia (2)
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Louise Hamilton
(@louham74) reported
from
Grangemouth, Scotland
@virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
@virginmedia Unfortunately no. I've spoken to multiple agents all day and an engineer is scheduled for tomorrow. If it isn't intermittent outage, it's a massive speed decrease (currently getting 50Mbps down/3Mbps up on a Gig1 line, usually 800Mbps down/55Mbps up)
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
God damn it @virginmedia, another day another outage. This is becoming a really really sick joke. Just because most people sleep at night doesn't mean others like me don't have work to do
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Derek Scott
(@DegsyScott) reported
from
Grangemouth, Scotland
@benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent
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Degsy
(@DegsyScott) reported
from
Grangemouth, Scotland
Great… working from home and @virginmedia broadband goes down again. It’s become very erratic service in the last 12 months… what the hell as we paying premium prices for fast fibre if it can’t be reliable… with more price rises ahead
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Mark Taylor
(@marktaylor73) reported
from
Bathgate, Scotland
@virginmedia twice now appointment for line pull has been scheduled and twice now there’s been no engineer. Move of service to new house required , now being told 10th November, not acceptable.
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Lord Galoot
(@pumphysaysNO) reported
from
Broxburn, Scotland
@virginmedia i havent had tv for 5 days now, technician was meant to call yesterday or 8am this morning, no call, any chance of getting a service i pay for
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
Come on @virginmedia, this is getting ridiculous now. Been without Internet for over 24hrs - ever since yesterday's maintenance at 9am. Still not got my Oomph unlimited data to help ease the pain either and no ETA on fix. This is beyond silly.
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kat
(@lady_kat14) reported
from
Blackburn, Scotland
@marieclarkg12 @virginmedia One of our friends had a real problem with them, they gave him the run around for weeks 😡
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♡
(@D3borah1404) reported
from
Livingston, Scotland
@virginmedia Yes!!! Constantly. Haven't had selected channels now for over 2 weeks and WiFi is abysmal! Seems to fall on deaf ears as the issue is never resolved ! Certainly won't be renewing my contract with yous if its not resolved anytime soon!
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Dave
(@savcabb) reported
from
Falkirk, Scotland
Sick of @virginmedia broadband. Constantly goes down for no reason. WiFi glitches but of course you phone and it’s never there fault Not as if it’s cheap either at over £50 a month #timeforachange #frustrated
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John Malcolm McMenemy
(@AberJohnny) reported
from
Denny, Scotland
@ScotsSaboteur @DeMcbot @virginmedia Supposedly fixed then went down again.
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Laura Barbour
(@dreamingisfree) reported
from
Bo’ness, Scotland
@virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)
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David Sandilands
(@DNSandilands) reported
from
Falkirk, Scotland
@virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.
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Louise Hamilton
(@louham74) reported
from
Grangemouth, Scotland
@virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬
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FD
(@F_Dev1888) reported
from
Falkirk, Scotland
@virginmedia They said credit will be applied but can’t do it just now as the system is down. 🤔 @Ofcom
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Spike
(@Spike61987764) reported
from
Harthill, Scotland
@virginmedia Not hard enough. 20 hours and 20 minutes without television and broadband which I pay dearly for and that's the best you can say. Time for compensation for no service and move away from @virginmedia to someone more reliable and actually cares a little about customer service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JC
(@Jamz20_) reported
Honestly don’t care if I get banned @virginmedia. U man are beyond a joke!! Fix up asap or I’ll ******* throw c4s at your hq and we’ll see who has the last laugh
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Eliot777
(@Eliot7773) reported
@virginmedia fix ur dead internet
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BruhMomentum
(@BruhMom84424981) reported
Why the hell did my connection go off for 30 seconds mid game. @virginmedia please fix this
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Ryan C
(@RyanFandS) reported
@virginmedia seriously. Outtage from 8.30 onwards on NYE. Website "no known issues." Awful, awful service. You're not even value for money when the service works!
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WalsallMatt
(@walsallmatt) reported
Virgin Media in walsall ws2 area...KINDLY GO **** YOURSELF! As you were people
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chris reynolds
(@chrisre79148623) reported
@virginmedia help my router has crashed out and internet access denied in the router settings
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Dr Chris Owens
(@likesohushhush) reported
Just had an email from Virgin Media including the chilling line: “Learn about your household’s tech habits”. I sincerely hope all my broadband provider knows about my tech habits, other than my network use, is that I use a strong firewall to stop them snooping.
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RosePetal
(@RosePet58349102) reported
@ktsimmo @virginmedia My phone line has been crackling 2mnths now. Engineers still not fixed. I didn't use landline for 1mth they said they wouldn't charge and guess what they did!! Today its been on & off all day. Im going to leave. I even put in an official complaint 1 month ago to date no response.
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𝐋𝐮𝐤𝐞
(@Luke_MCFC) reported
@MCFCByron Virgin media is crap isn’t it?
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Max Gilbert
(@mgilberties) reported
@virginmedia Tried all that nonsense. Says no faults in the area and everything is performing just fantastically according to your online checkers. The reality is somewhat different. The hub is so poor, constant speed issues and your phone advice is “turn it off” that’s not a solution for me.