Virgin Media Outage Report in Mid Calder, West Lothian, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mid Calder, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mid Calder and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (61%)
-
Wi-fi (16%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Mid Calder, West Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Livingston, Falkirk and Grangemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Livingston |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mid Calder, Scotland
Latest outage, problems and issue reports in Mid Calder and nearby locations:
-
Louise
(@louisegray90) reported
from
Edinburgh, Scotland
@virginmedia Are you able to confirm if my complaint has been received? Filled in the web form as per instruction, there has been no acknowledgement?
-
Mandy forrest
(@mandukes) reported
from
Edinburgh, Scotland
@virginmedia hello I’m trying to order a WiFi booster on my account but I can’t do it online and trying to speak to someone on the phone is like mission impossible. Can you help please
-
Mr T
(@onemistert) reported
from
Edinburgh, Scotland
@virginmedia is there a known problem in EH6 4**?
-
Laura
(@aberquine) reported
from
Edinburgh, Scotland
I’m moving home nearby in Edinburgh and need to change broadband provider, no Virgin Media at my new place. Narrowed down to best speeds, but which has the better customer service. Any recommendations?
-
TheQueerGuy
(@TheQueerGuy) reported
from
Edinburgh, Scotland
Hey @virginmedia why can’t I down grade my package online, via email or live chat? I can upgrade no problem. Calling the customer help line says most of your offices are closed and I would have an hours wait to speak to someone. An hour!!!
-
Shez
(@shehzadinho) reported
from
Brightons, Scotland
I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf
-
Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@sharepointalex @virginmedia Feel your pain! They are up and down like a yo-yo here which is why I took the plunge and jumped to another provider, take it there is no other fibre offerings in your area?
-
Rachel
(@racheljryan) reported
from
Edinburgh, Scotland
@virginmedia Your online chat and bot is terrible. I want to reduce my package. First got chucked out during security. Then they couldn't help and put me through to relations but your bot thinks I have a mobile query. I'm trying not to phone as requested but this is unworkable.
-
kayleigh Dalgarno
(@KaylzD120101) reported
from
Edinburgh, Scotland
Highly recommend not going with virgin media, been in the new flat 2 months paying insane rates and it doesn't work. Not to mention the appalling customer service which we have received
-
Acanthus Interiors
(@AcanthusHome) reported
from
Edinburgh, Scotland
@virginmedia @vmbusiness we’re literally begging you to fix our phone lines. We’ve had 3 engineers out, spent HOURS on hold, keep getting cut off when we call and still not fixed!
-
Crazyscotsman
(@Crazyscotsman4) reported
from
Edinburgh, Scotland
@scottishrebel67 @virginmedia I know your pain man when I was ddosed they talked to me like an idiot 3 days of calls to get them to actually help.
-
Stuart Bell
(@sjwb) reported
from
Edinburgh, Scotland
@virginmedia what on Earth is going on in the EH10 area, over 5 x intermittent issues now since 5pm today and your site is saying there is no fault? I think not, say it ain’t so... #BroadbandIssue
-
Ryan Meston
(@rykoonmesto7) reported
from
Edinburgh, Scotland
@jm10695 @TwitchMutedFFS @virginmedia Personally it's been fine for me since the major outage few months ago so hopefully back up asap
-
Craig
(@CraigN1986) reported
from
Edinburgh, Scotland
@virginmedia morning, service is down in Edinburgh EH8. Working from home, is it going to be getting sorted soon? Cheers
-
Trevor Cowin
(@trevorcowin) reported
from
Edinburgh, Scotland
@PantsShaton @jamtarts1972 @AdamsRightBoot You can choose, sky customer, online only, virgin media customer etc. I signed up around 30 mins ago, code is case sensitive FOOTBALL1
-
💚Marie💚
(@Baigrie1985) reported
from
Edinburgh, Scotland
@Freddie_23_23 @longbangers @virginmedia I have sky for everythin after the drama i had with virgin and tbh my sky seems not to bad for downloadin tbh
-
🦋Bex Wimberley
(@Hunnichild1) reported
from
Edinburgh, Scotland
Cut off after 25 minutes trying to get through to find out why I have no service, after a 12 hour shift, thanks @virginmedia
-
Alan Currie
(@alancurrie1991) reported
from
Livingston, Scotland
@virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?
-
Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@dsilverman Very happy with both our service providers: we have Virgin Media (350/35 on cable) and BT Fibre To The Premises (910/118). Very few outages.
-
KR@HFC1875
(@hibezzz) reported
from
Currie, Scotland
@virginmedia Reception issues with Sky sports picture breaking up , what’s the problem?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Cam
(@imperial_salad) reported
@virginmedia No I've not been advised of any issues
-
Andy Lutwyche
(@andylutwyche) reported
@MathsTeacherKYP @virginmedia Not sure these are phishing calls; they want to look at our service to “improve it” (sell us more?). I’ve said I’ll phone them not other way round; plus they want an old box I tried to give them before but they refused; they could charge us if I’d chucked it; I haven’t. Underhand
-
Pierre Visser
(@Pierre_Visser7) reported
@virginmedia any problems in Limerick area? Have had no connection for quite a while now
-
Ben James
(@itsbenreal0) reported
@virginmedia I have yes, I’ve been making frequent calls to your customer service department and pre-install team since 15/5/21 and there seems to be no dedication or obligation in assigning an engineer/technician to the work that needs doing
-
PennG0VQY
(@BrixhamUK) reported
@virginmedia No. I would like to get this sorted. However, I am a disabled person in a wheelchair and I cannot do anything by myself. I need people to help me. I had hoped the swap over from BT to VM would have been a straightforward job. It's been anything but. Very annoying.
-
Frances Lyle
(@esmelucy23) reported
@_Paul_de_Souza @ITVSport I've tried @virginmedia but no joy. That's the bloody problem. 🤬
-
Craggles
(@JustCraggles) reported
@virginmedia Hello TF. This is your best price. I have spoken to your guys. £36 for 100mb is what I negotiated hard for. As a non new customer it was going to be raised to £43 iirc. Which a new customer would receive 516MB broadband. Can you understand why this is not a good look?
-
Ben
(@Ben27045969) reported
Hey @virginmedia, been waiting over a week for a TV box to be delivered following a contract upgrade. Tried online chat after talking to 6 different people, apparently our order was never placed but we have a confirmation email? Do you not value loyal customers?
-
special tonne
(@dubaigolflegend) reported
@PollyJames @virginmedia Good luck. I've only just managed to leave.... They wanted to charge me double for the package I've had, then took weeks to finally get hold of someone to get the contract cancelled. Their customer service is horrendous.
-
xX scotts man Xx
(@Morgan86481224) reported
@virginmedia Nothing they haven’t found our missing payment, they can’t tell us why the money keeps going missing, and all we got was “ummmmm yeah sorry”. We have put in a complaint because this continues to happen and we have asked for compensation.