Virgin Media Outage Report in Mid Calder, West Lothian, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mid Calder, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mid Calder and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Mid Calder, West Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Edinburgh, Livingston, Grangemouth, Bathgate and Rosyth.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk |
Total Blackout | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
TV | |
| Edinburgh |
Internet | |
| Livingston |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mid Calder, Scotland
Latest outage, problems and issue reports in Mid Calder and nearby locations:
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David N. Anderson
(@dnanderson) reported
from
Edinburgh, Scotland
@davidd_sh @virginmedia I've been trying to cancel for MONTHS. Nothing works, not even writing to head office.
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Dan Fowley
(@fowley_dan) reported
from
Edinburgh, Scotland
@virginmedia trying to cancel my services as moving soon, get transferred the the moving team and you hand up on me! Phoned 3 more times and the same thing! Not phoning again, you can private message me for my details to the account to cancel
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bruce findlay 🟢#TestTraceIsolate ✌
(@brucerisk) reported
from
Edinburgh, Scotland
@virginmedia Ah...well @virginmedia installed the phone for us 12 years ago. Hopefully the engineer will be able to fix it...
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Michael John Given
(@MikeyGiven93) reported
from
Edinburgh, Scotland
@virginmedia I have tried to phone you several times to fix my tv service over the last 3 weeks and the automated service keeps telling me everything is fine. This is beyond a joke. Please let me speak to a human being today please!!!!
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Bearded Camper
(@BeardedCamperTV) reported
from
Edinburgh, Scotland
@virginmedia are you guys serious! You set my account up with a credit limit lower than my package cost so it suspends my services for 20 days, when my bill is paid or make me pay it early! And nobody can rectify it! Over 12+ years a customer for this.
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Stephen Debon
(@sdebon) reported
from
Edinburgh, Scotland
@lillyt72 @virginmedia Pure joke of a company! Call 1 today:45mn disconnected Call 2 today:40mn disconnected Call 3 now:21mn so far no answer Recorded messages telling you to go online, you go online and it's telling you to call. 🤬 What's the point of the social media account if you can't help?
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Scott Coltherd
(@scott_coltherd) reported
from
Edinburgh, Scotland
@virginmedia It was bad all the way through the undercard. It was not acceptable to charge for the bad picture. You are due a lot of people a refund.
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Audrey Clark
(@Auds_Clark) reported
from
Bo’ness, Scotland
@virginmedia I have no internet. And your ‘help’ line says you’re closed due to Covid. So how do I resolve my issues??
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Stephen Debon
(@sdebon) reported
from
Edinburgh, Scotland
@lillyt72 @virginmedia Seems a LOT of people are experiencing the drops for whatever reasons!! Just checked my last bill! £140 for what service??? No answer, poor Internet! Etc No wonder why @richardbranson is a billionaire who doesn't give it $h!t 🤬🤬
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Mandy forrest
(@mandukes) reported
from
Edinburgh, Scotland
@virginmedia WiFi keeps dropping out every min or so. Doing my head in. Is there a issue in Eh12 8ah. Please sort it out thanks
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Stephen Debon
(@sdebon) reported
from
Edinburgh, Scotland
@virginmedia I can't say for sure because never use the wired
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Stephen Debon
(@sdebon) reported
from
Edinburgh, Scotland
@lillyt72 @virginmedia Lilly, sorry to hear you still have problems. Was probably one of the last customer on the phone last night & was 1st to be visited today at 8am. The tech changed the hub, did some things in the hub, don't think the speed is any better but haven't noticed any drop today (yet)
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Scott Coltherd
(@scott_coltherd) reported
from
Edinburgh, Scotland
@virginmedia You are trying to say if I had of picked the standard option I wouldn’t of had any problems. Virgin media is a joke these days. phone calls every day to try and upgrade my package even tho I tell them to stop calling. Moving house soon but will get sky after 10 years with virgin.
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Ewan A. Walker
(@ewalker287) reported
from
Edinburgh, Scotland
The WiFi in this house is so bad. A full five minutes to load a single webpage 😭 thanks virgin media, about as useful as a chocolate kettle.
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bruce findlay 🟢#TestTraceIsolate ✌
(@brucerisk) reported
from
Edinburgh, Scotland
Here we go again @virginmedia your sevice is 'down' again in Edinburgh. No internet conection..No call centre available ...oh dear.
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Jane Wilson
(@janewilson_1812) reported
from
Edinburgh, Scotland
@virginmedia Believe me I’ve been with you for 23 years and I have tried everything. I eventually already have an engineer coming tomorrow for a different problem was just not wanting another night with just channel 4!
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RJ Bayley, home studio voice artist 🎙️
(@RJBayley) reported
from
Edinburgh, Scotland
@virginmedia hi do you have some way to chat with a customer service advisor instead of sitting on hold on the phone? Thank you
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Stephen Debon
(@sdebon) reported
from
Edinburgh, Scotland
@lillyt72 @virginmedia Partial Results after 1h20mn! Guy said he can see I've been issues for a while now! Tech coming tomorrow morning between 7am and 12pm. And I'm also getting the WiFi boosters for free....
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Sonali Misra
(@MisraSonali) reported
from
Edinburgh, Scotland
@nadineaishaj @virginmedia Try emailing them/sending them a msg via their website? I did that when I was facing some issue. It took a few days, but they did get back to me
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Jane Wilson
(@janewilson_1812) reported
from
Edinburgh, Scotland
@virginmedia lovely engineer today fixed everything. Your customer service had removed the wrong box and I’m now the proud owner of new V6 which actually plays Netflix! Took three weeks of my life but hey ho!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Stokes
(@Stokes34084874) reported
@virginmedia Yes it does there’s an intermittent problem apparently I’ve done a test on the tv device. Happening a couple of months
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𝕯𝖗. Usman Kayani عثمان كياني
(@UsmanKayaniPhD) reported
@virginmedia My father & I just had the worst experience of customer service during a call with the retention department, was on the phone for more than an hour to 5 different people, still the main issue was unresolved. I have the names of the people I talked to.
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Keith Pates
(@KeithCP2) reported
@virginmedia explain to me then why it has always worked on my phone but won't now, it should not need to ask me for a password which it says has not changed on my phone, tried 3 none worked never asked before then tell me kath as not had anything to do with it, I want it fixed asap please
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MKE
(@MKEscreet) reported
@virginmedia I then spoke to Sol. When I explained the nature of the call he said he would get things sorted so they were “sweet” there were children playing in the background and we got cut off from the call. Wholly unprofessional and rude.
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Lindsay Allen
(@Ballyharry) reported
Trying to get through to Virgin Media is a complete waste of time. No after sales service!
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MKE
(@MKEscreet) reported
@virginmedia I then spoke to Sol. When I explained the nature of the call he said he would get things sorted so they were “sweet” there were children playing in the background and we got cut off from the call. Wholly unprofessional and rude.
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Davinia Johnson
(@mrsdivvydoo) reported
@virginmedia Hello, I need to get someone to repair the brown cable box outside of my house. Please can you help? I have tried ringing but there appears to be no relevant dept for this . Thanks
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Brian Clarke
(@brianclarke68) reported
@virginmedia Nicely abdicated to a bunch of amateurs. The problem is with your network but I can't find away to speak to a real person. I don't want links for updates, I want to speak to someone who can tell me what the fault is and when it will be fixed. Please DM a direct contact number.
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Mark Ellis
(@afaroffplace) reported
@virginmedia I get '400 bad connection' when I try to request more help with the phone line on the virgin media website. There is no number to call on the website and no easy way to contact anyone to sort it out. Can anyone help? Or book an engineer to come and look at the phone line?
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PriyaSingh
(@rossh_27) reported
@virginmedia Tried once but really long long wait so had to gone off call.. will try again in sometime - thanks. Hopefully I will get my issues sorted asap