Virgin Media Outage Report in Mid Calder, West Lothian, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Mid Calder, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mid Calder and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Mid Calder, West Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Edinburgh and Livingston.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mid Calder, Scotland
Latest outage, problems and issue reports in Mid Calder and nearby locations:
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David
(@Davwa) reported
from
Inverkeithing, Scotland
@virginmedia I’ve had no services since Tuesday. Discovered this after CS closed Tuesday night, as I’m a nurse and work long hours. Contacted Wednesday, got attitude from a call handler, spoke to a manager who couldn’t help much. New router, self install, still nothing!
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Leigh🐝
(@LeagueRaven) reported
from
Edinburgh, Scotland
@virginmedia can I please have a customer service email address I don’t have time to phone and have photos to send as part of my query 😭😭
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洲洲啁啁
(@urielyztan) reported
from
Edinburgh, Scotland
@virginmedia Not yet. As I said, the problem can be solved by restarting the hub, at least it works up until now.
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Kris Montgomery
(@Krisfozz1) reported
from
Inverkeithing, Scotland
@virginmedia I’m trying to watch my programming but it keeps coming up that my internet is too slow! 😟 I’ve only had Virgin for 2 months and this isn’t the first time. I was told by the rep that Virgins Internet was the best! Can you help please.
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Scott Walker
(@scoutyscotty) reported
from
Edinburgh, Scotland
@virginmedia Heading home after a busy day. Hoping to watch @BoRhapMovie when I get in. Also hoping the 'issues' have been resolved.
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David
(@Davwa) reported
from
Inverkeithing, Scotland
@virginmedia I have already logged a complaint via website, awaiting response. Logged another complaint on a phone call this evening. Very disappointed long term customer here.
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Callum Haddow
(@haddow20) reported
from
Edinburgh, Scotland
@Graeme55zie @virginmedia Same my @virginmedia fiber has been down since 4pm today their service page said there was a fault that would be fix by 22:00 still nothing
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Bob
(@bduncan212) reported
from
Edinburgh, Scotland
@virginmedia Sorry I made a complaint on the 18th of January 2018 and I have had zero response! Can you arrange for someone who has experience in customer service to call me back. Ideally before I move. Which is 24 days and counting.
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Ewan A. Walker
(@ewalker287) reported
from
Edinburgh, Scotland
My broadband has been down most of the night which means the productive night I had planned hasn't materialised. Thanks @virginmedia, you guys are swell. 🙃
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Beccs
(@beccs_) reported
from
Edinburgh, Scotland
@JR__1967 My man works for Virgin Media and there's no environment more hostile than a house that's wifi been down for a day.
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David
(@Davwa) reported
from
Inverkeithing, Scotland
@virginmedia Now I have an engineer coming tomorrow. They way this has been handled is ridiculous. I lodged a complaint online, was told I’d get a response within 7 days. So patiently waiting. I want to speak to someone UK based with authority to sort this out for me.
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Jack 🏴
(@JackCuthill) reported
from
Edinburgh, Scotland
My experience with @virginmedia was 50/50 today called downgrade got a whole lot of crap from the first person. Ended up at the cancellation department who listened to me & saved me as a customer.
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Kris Montgomery
(@Krisfozz1) reported
from
Inverkeithing, Scotland
@virginmedia hi, my internet isn’t working very well. Can you help please.
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Dougie MacDonald
(@falcon7862) reported
from
Edinburgh, Scotland
@virginmedia over 30 minutes 3 different people all asking the same condescending questions,,,in order to cancel account on behalf of 95 year old pensioner,APPALLING service
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Bob
(@bduncan212) reported
from
Edinburgh, Scotland
@virginmedia Slightly worrying as you have signed me up to a service I made very clear on a recorded line I did not want, not even ideal that you will charge me £154 for a service I did not ask for. How can this be any type of service.
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Scott Walker
(@scoutyscotty) reported
from
Edinburgh, Scotland
@virginmedia Still not working. Out of sync by a few seconds.
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Dougie MacDonald
(@falcon7862) reported
from
Edinburgh, Scotland
@virginmedia Having cancelled I doubt there will be, but I am so overwhelmed by your complete lack of care and service
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Sebastian Zuchlke
(@sorbiq) reported
from
Inverkeithing, Scotland
@virginmedia will be Tuesday next week, so for the whole weekend and Monday I will be cut off from my service, and I just moved to you hoping for a better customer care, i can't express enough how disappointed I am and how angry because of that. How can you let this to happen 😡
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CK
(@CKTheFlyingScot) reported
from
Falkirk, Scotland
So my tivo is being mega slow, ****** up recordings and crashes just from changing the channel...@virginmedia
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Scott Walker
(@scoutyscotty) reported
from
Edinburgh, Scotland
@virginmedia Signed up to Virgin Store tonight to watch #BohemianRhapsody bit it's failed. Not great service. :-(
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gabriela
(@Gabriel95512550) reported
@FryJoel @virginmedia Yea my wifi is having issues. Did your wifi start working again or not yet
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Rambo®️ 🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🌸
(@ReformRambo) reported
Is it just me or is @GBNEWS down on @virginmedia
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Junior
(@Junior12336931) reported
@virginmedia are you having issues in Hamilton? My TV box has stopped working.
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Jay Walker
(@jpwalker89) reported
@virginmedia Just went down again just now
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Suzi 🧡🖤🧡💕
(@Suzanne_WW) reported
from
Dudley, England
@Samyg1 @virginmedia We have no internet DY1 issue?
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Karin Brown
(@Karin2512) reported
@virginmedia Beware. Having openly tweeted you regarding an issue. A scammer sent me a DM using a clever clone of your VM logo etc. They asked for debit card details etc.
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GARFORTH WHITES WAKEY 1970 ALAW
(@mmwgreen) reported
@virginmedia It dropped ten times when he mentioned cancel. Quite ironic
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Zed
(@zedkx) reported
Virgin media is the worst broadband you can ever get
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Jay Walker
(@jpwalker89) reported
@virginmedia Came on for 20 mins and back down again, i have engineer coming out tomorrow, i hope he gets it fixed, and i will be expecting a call on my virgin mobile account for some compensation. Not happy is an understatement!
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Kevin
(@1kevin010) reported
@virginmedia No, my Xbox runs at around 1gig wired, but the wifi signal is half that, if I go upstairs the signal drops to about 20mb