Virgin Media Outage Report in Mid Calder, West Lothian, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mid Calder, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mid Calder and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Mid Calder, West Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Falkirk, Livingston, Grangemouth and Bathgate.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
||
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mid Calder, Scotland
Latest outage, problems and issue reports in Mid Calder and nearby locations:
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Tullia
(@thelifeoftul) reported
from
Edinburgh, Scotland
@virginmedia @virginmedia now your service status is saying there are no issues in the EH7 area yet we’ve received a text that we won’t have wifi yet again till tomorrow morning? Please can you communicate what is going on?
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Wendy Bell
(@WendyBe54745206) reported
from
Edinburgh, Scotland
@virginmedia Issues when you phone VM you are constantly transferred to different people cold transfer then if they put u on hold cut off .why is there no email or decent human web chat poor customer service I am still waiting to get complaints resolved
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The Bar Fly
(@thebarfly) reported
from
Edinburgh, Scotland
@virginmedia And the scheduled engineer call tomorrow got cancelled because of this unrelated and later supposed outage. It’s a farce.
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The Bar Fly
(@thebarfly) reported
from
Edinburgh, Scotland
@virginmedia Is there a broadband outage in Edinburgh EH11 just now?
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Kyle
(@KSC_319) reported
from
Edinburgh, Scotland
Virgin media are the worst company in the universe to deal with
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trippfuller
(@trippfuller) reported
from
Edinburgh, Scotland
@virginmedia It's a bit offensive to send someone u cost significant income a link so they can get a fee bucks. If u just communicate sucking in advance those who count on service can arrange.
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The Bar Fly
(@thebarfly) reported
from
Edinburgh, Scotland
@virginmedia Nothing. The frustration is there’s no record of an outage yet I’m now told it will be 21st when that is fixed. At which point my issue is still going to exist and I’ll have to phone the awful call centre again to beg for an engineer.
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Lesley Neilan
(@lesley_neilan) reported
from
Edinburgh, Scotland
Hi @virginmedia it seems channel 160 is no longer authorised? (for me). Called 150, got text with link to check, advice? Call after 8am tomorrow. Any info on the issue much appreciated thanks
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lostinleith 🇺🇦
(@neillhope) reported
from
Edinburgh, Scotland
@vmbusiness your internet is so down in EH5 even your outage checker is down!
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trippfuller
(@trippfuller) reported
from
Edinburgh, Scotland
@virginmedia Day 4 of outage...
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Wendy Bell
(@WendyBe54745206) reported
from
Edinburgh, Scotland
@virginmedia desperate to speak to someone phoned hour later speaking to someone transferred 3 times then wanted a manger on hold then cut me off worst customer service department. No web chat on website no email address it's ridiculous can you help
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The Bar Fly
(@thebarfly) reported
from
Edinburgh, Scotland
@virginmedia I also phoned to report on Thursday but was then told yesterday there was no record of that so must be lying. The customer service on the phone is truly atrocious. Your services are great when they work, your customer services the opposite.
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The Bar Fly
(@thebarfly) reported
from
Edinburgh, Scotland
@virginmedia It claims intermittent issues. Mine has been totally dead for the past two days. I appreciate there is nothing you can do. It means when that is fixed and I still have my issue, I’ll have to start again to report then patiently wait till they can be bothered sending someone.
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Neil Finlayson
(@neilfinlayson) reported
from
Edinburgh, Scotland
@virginmedia we’re very displeased with your Internet speed. Up and down like a yoyo. CityFibre next stop
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willie shiells
(@wshiells) reported
from
Edinburgh, Scotland
@virginmedia , spent 2 hours online chat with yourselves, then passed onto customer service , now 5 hours later still no response. Worst customer service out there folks
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Ryan
(@rykoonmesto7) reported
from
Edinburgh, Scotland
@virginmedia been down all morning, reset router and checked service status and everything online
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Tullia
(@thelifeoftul) reported
from
Edinburgh, Scotland
@ScottM083 @virginmedia If that’s the case then Virgin need to communicate this to their customers as the lack of communication is doing more damage than the lack of wifi at this point! 🙈
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bruce findlay 🟢 power to the people 🇺🇦✌
(@brucerisk) reported
from
Edinburgh, Scotland
@virginmedia Thank you, but, hey...they didn't fool me...just thought you should know and maybe warn others. I've had 'it' before but fortunately never been 'taken in'.
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trippfuller
(@trippfuller) reported
from
Edinburgh, Scotland
@virginmedia is the worst. Three days of off and on service has cost me significant time and money.
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🌸Jordy Deelight 🌸
(@jordy_deelight) reported
from
Edinburgh, Scotland
Hi @virginmedia I’ve been trying to repeatedly change my package, are you having issues technically?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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grum
(@grum63) reported
@POpEyedWazza @virginmedia Yes. The customer care is rubbish.
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Juergen is the best
(@rincewindrunnin) reported
Still waiting on the #virginexecteam to deal with my complaint but if you want good customer service and experience then from my experiences don’t choose #virginmedia especially if someone works from home. Is this what being sanctioned feels like? Dramatic perhaps #internetoutage
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Richard Birks
(@richone54) reported
@TheFlyingKipper @virginmedia I think you are lucky, I tried contacting them and got put on the what’s app chat which ended with me having to cancel.
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Vivek Idnani
(@idnanivivek) reported
@virginmedia - need your team’s urgent help in setting up broadband connection at my home. It has been more than 12 days I placed the order. @virginmedia
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James Cassidy
(@jcassidy2) reported
@virginmedia I’m not sure what’s been changed on my account now, your salesman didn’t explain anything and just said he’ll boost my broadband..I’m a disabled vulnerable customer, who can I speak to to sort this out? Your salesman should be ashamed for taking advantage and misselling a product
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KayleighLouise
(@kayleigh_lou90) reported
@virginmedia yet again services are down! Seriously need it sorted! Why do I bother paying my bill when I don’t have the services I pay for anyway 😡
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M0npho
(@M0npho) reported
@virginmedia can you fix your wifi reliability
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Mary Shanahan
(@ShanahanMary) reported
@virginmedia been almost daily outage, high bills, bad communication.
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Alan Cox
(@coxy731) reported
@Gflex81 @TheFlyingKipper @virginmedia Cancel the direct debit, they are in breach of contract as they own the equipment
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Lily O'hara
(@Lily_Oh_x) reported
@virginmedia @virginhelp Thank you. Will be without internet for 24 hours despite installing ‘faster’ internet last summer. Terrible ‘service’