Virgin Media Outage Report in Mid Calder, West Lothian, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mid Calder, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mid Calder and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 03: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Mid Calder, West Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Edinburgh, Grangemouth, Livingston, Uphall, Bo’ness and Bathgate.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mid Calder, Scotland
Latest outage, problems and issue reports in Mid Calder and nearby locations:
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RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜
(@lovemojo1991) reported
from
Falkirk, Scotland
@virginmedia our network and other people's internet down again!! Seriously this keeps happening
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amy ✌🏻😙
(@libertinedreaam) reported
from
Edinburgh, Scotland
@virginmedia Media. I have issues with my bill and this needs to be corrected. I’ve been billed since October 25th and services have only been activated since November 15th.
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vikki mcintosh
(@vikki_mcintosh) reported
from
Edinburgh, Scotland
@virginmedia Yes but she wanted me to stay on the phone while she filled in a form despite me telling her I can’t as I should be working. She only seemed interested in closing the complaint without me being happy with the resolution
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
Surprise surprise @virginmedia is down, again! apparently it’s for upgrades, Got cut off whilst on the phone sorting out leaving them! Now in the process of ordering up my @bt_uk FttP
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
Hello @bt_uk broadband goodbye @virginmedia. BT fibre being installed today! Finally virgin media have got some competition in the area. I can see everyone in the area switching in the coming months due to the poor service you’ve provided everyone in Currie.
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@virginmedia I’d love you to help by sorting out the shoddy service in the area!
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@virginmedia That says it all.... “higher call volume than usual” they have confirmed an issue in the area. But seems this issue has been lingering around for over a year now. I appreciate there will be issues, but you seem to have more bad days than good days with your internet service
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@EE It’s crap! 😂 simple as. Have to rely on WiFi calling but as @virginmedia provide such poor internet service even that doesn’t work. Would love it if you had a decent signal in my area so I didn’t have to rely on them!
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Drewski
(@nosrettePwerdnA) reported
from
Edinburgh, Scotland
@GodlyTheresa @TalkTalk @virginmedia @Hyperoptic Yeah their customer service is absolute pants 🙈 I experienced a few nightmares with them over the years, and even trying to leave was a calamity 🤪
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
Another day with poor internet connectivity from @virginmedia factory reset your hub they say... that’s made it worse!
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Angela St Clair-Ford
(@Angela_Jeng) reported
from
Edinburgh, Scotland
@virginmedia They came a couple of times but they couldn’t find parking so then the team left. Then they said they would need to close down the entire road in order to put a new supply
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@MakeDigitalWork @virginmedia I feel your pain! They provide such a poor service, with poor equipment and poor support. Holding them in breach of contract now as they are not providing what I am paying them for, cancelling and getting fttp with @bt_uk installed in 2 weeks
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Keith Guthrie
(@DarkblueDad) reported
from
Currie, Scotland
@virginmedia are you aware of issues in Balerno EH14 7BW. No phone, internet or TV
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Angela St Clair-Ford
(@Angela_Jeng) reported
from
Edinburgh, Scotland
Extremely disappointed with @virginmedia @VirginMediaCorp after negotiating over 1 mo to get a new supply, they’ve cancelled our order. Why is it so hard to try to be your customer #grosvenorcrescent
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Anna Bell Coaching
(@annabellcoach) reported
from
Bo’ness, Scotland
@virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.
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Alan Robertson
(@alaninrepose) reported
from
Edinburgh, Scotland
@virginmedia two hours on a call with your team today constantly on hold - what has happened to your customer service
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Anna Bell Coaching
(@annabellcoach) reported
from
Bo’ness, Scotland
@virginmedia my broadband is down yet again. Several working hours lost. Four (long) calls later and now just an automated response. Poor show. 🤔 #badservice #homeworking
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@CloudDamo @virginmedia @bt_uk Simple thing had a good service been provided I’d not want to leave. But virgin media cannot even do that, so not thinking about leaving I am!
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amy ✌🏻😙
(@libertinedreaam) reported
from
Edinburgh, Scotland
@virginmedia why is your ‘message us’ section in the app not working and saying advisors will be in at 7am when it’s almost 9:30
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Andrew Kemp
(@andrew_kemp) reported
from
Edinburgh, Scotland
New @bt_uk #fttp been in for a few days... what have I noticed so far, no drop outs, Wi-fi calling working decent internet speeds and general decent service unlike @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nathalie Sheridan 🇪🇺🇬🇧🇧🇪🐶🪴☕
(@NASheridan) reported
@Mandoline_Blue I've been an O2 customer for almost 20yrs, then following the merger with Virgin Media, issues have crept in: Priority app offers not as good as they were/come with more conditions, tariffs not as competitive, difficult to reach customer service. I'm leaving them in August
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JAMES
(@MrVictorJay) reported
@UncalmItalian @4Viewers I have this problem a lot on my tv. @virginmedia top set box don’t load any of the episodes.
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Alan Durney
(@AlanDurney) reported
@virginmedia Go to SKY or BT, Virgin's customer service is dreadful and they are overpriced! I am switching this month.
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Kashan Khan
(@KashanKhan) reported
@virginmedia I'm trying to upgrade my account package with you, but you won't let me log into MyVirginMedia and you won't let me reset my password. If you are turning away a loyal customer of 20 years and my money then I'm happy to go elsewhere and join @bt_uk
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Tracey Lloyd
(@misstraceylloyd) reported
@virginmedia Hi. After four hours of trying on the various platforms I had no joy. Is there anything you can do to get someone to call me please? I want to cancel & go to another provider
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lynsey h
(@lgmh78) reported
@virginmedia No known issues in area - never is. Just really poor service.
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Craig Smee
(@CraigSmee87) reported
@virginmedia Nope but I got a nice little call today to tell me not to worry the technician is coming to fix it in 4 weeks time. Nice of u to let me know. In the meantime I’ll take a £15 credit off my bill. Really I shouldn’t have to pay a thing a Amy service is not what I’m paying for.
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Jasmine the European Cat
(@JeanneBartram) reported
@virginmedia @Florence_R_A I really cannot stand this appallingly unhelpful service!
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Jasmine the European Cat
(@JeanneBartram) reported
@virginmedia @Florence_R_A I don't want a house phone in a room out the way at the top of the house, its too far to go before the phone rings off. Simple! I want to cancel the phone line. And if its going to be this difficult then maybe I need to arrange another provider altogether.
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Nin
(@Nin_Boombox) reported
@virginmedia She told me all was sorted she’s applied the discount and got me back down to my normal price. My bill due in next few days is still £139.99. I can’t understand what is so difficult. I need this sorting before I’m billed that amount.