Virgin Media Outage Report in Mid Calder, West Lothian, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mid Calder, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mid Calder and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Mid Calder, West Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Livingston, Falkirk and Bathgate.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mid Calder, Scotland
Latest outage, problems and issue reports in Mid Calder and nearby locations:
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Jason Baxter
(@PanoramicBaxter) reported
from
Edinburgh, Scotland
@virginmedia and I don’t really care how you do it but you fix the broadband today… this is NOT on. I’m going to request compensation
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Bryan Millan
(@BryMillan) reported
from
Edinburgh, Scotland
@virginmedia how much longer is the TV service going to be down? Currently at 6 hours
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Simplesticks
(@thesimplestick) reported
from
Edinburgh, Scotland
@virginmedia How can I send in positive feedback about one of your customer support team? I was having multiple problems with kit, billing and tech faults. After numerous calls, web chat etc I called today to sort this out and Dale was fabulous. I’d like to send a proper thanks.
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Kirsty MacAulay
(@CallMeMizzMac) reported
from
Edinburgh, Scotland
@Robwhitt07 @virginmedia I literally just moved back to Sky because virgin always went down, particularly during working hours and they never compensated me despite my requesting it. Sky has all the great shows unavailable everywhere else unless you're willing to pay. I say get rid!
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ianjac
(@ianjac2) reported
from
Harthill, Scotland
@virginmedia No there isn't I was meant to get an engineer out last Saturday according to your live help chat line and that never happened
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Nathan Young
(@npjy83) reported
from
Mid Calder, Scotland
@O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...
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Jill Robb
(@jill_r_robb) reported
from
Edinburgh, Scotland
C133 errors @virginmedia #virginmedia that’s been almost all day
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steve berridge
(@Scotwolf2Steve) reported
from
Livingston, Scotland
@virginmedia hi TV box & Router switched off and rebooted minutes later, No broadband since. Got live TV but catch up etc not working. EH54 5HR. Used online help wasn't working, but is now saying network error. Can you confirm problem I've rebooted router etc. Thanks
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Ian McPherson
(@IanatGyle) reported
from
Edinburgh, Scotland
@virginmedia where are my SMS updates on TV issue?
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Simplesticks
(@thesimplestick) reported
from
Edinburgh, Scotland
@virginmedia Nah. They only give out first names but I have the call log time for (all of ) the teams I have spoken to over the past month or so. It’s been a long drawn out issue.
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ianjac
(@ianjac2) reported
from
Harthill, Scotland
@virginmedia I would just like an engineer to come to my house next Saturday as early as possible and fix my hub3 thanks as I know it is not working properly as when I try to connect my phone on wifi the is no network name like wm8763213 for example
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Bubbles&Bling
(@AudreyBubbles) reported
from
Edinburgh, Scotland
@virginmedia can you please advise when you will have broadband available in Eh6, yesterday it went off at 10am for ‘improvements’… it should have been back at 6pm, yet it is still down as you now say ‘the issue is more complex’. This is day 2 where I unable to work from home
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ianjac
(@ianjac2) reported
from
Harthill, Scotland
@virginmedia Hi Can you please tell me what to do to get an engineer to my house to fix my broadband issue as your helpline is no use thanks for all your help in advance
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Linda.....
(@cleaner52) reported
from
Edinburgh, Scotland
@virginmedia You are a disgrace. Two phone calls this morning and passed from one customer service person to another and then both calls cut off ...been a customer over fifteen years where is your help for people
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Kirsty MacAulay
(@CallMeMizzMac) reported
from
Edinburgh, Scotland
@virginmedia @GBNEWS Virgin TV and services down in most of the UK.
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lynette higgins
(@lynettehiggins3) reported
from
Edinburgh, Scotland
@virginmedia Yes it is telling me there are no issues in my area and that I should have registered re issue - I did yesterday and today, do your departments or records not get joined up, completely shocking service
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NDM MacLeod 🏴
(@NeilBriogaisean) reported
from
Edinburgh, Scotland
@virginmedia tv just down again. Broadband also down at the same time. Network availability code C133 showing. Can I rely on you to provide a consistent and reliable signal?
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David Hardie
(@Albynpark) reported
from
Edinburgh, Scotland
Anyone else having trouble with @virginmedia today?
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movingforwards
(@movingforwards) reported
from
Edinburgh, Scotland
@virginmedia what an absolute farce - have now tried twice to simply upgrade my broadband speed but end up stuck in live chat for over an hour each time with no progress - why do I need to go through your overloaded customer service just to do this?
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Jason Baxter
(@PanoramicBaxter) reported
from
Edinburgh, Scotland
@virginmedia issues 1. No broadband since 5pm last night, still nothing 2. Your team successfully pissed of my very pregnant partner yesterday re an engineer visit. She can’t work today because of NO broadband 🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David
(@DJRollins93) reported
@virginmedia Called to cancel initially. Changed package but there has been numerous problems caused by your colleagues since and now I've been emailed a ridiculous bill for next month? Advisor confirmed the error & passed me over on whatsapp but have been waiting 4 hours.
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Richy
(@richlfc0121) reported
@virginmedia shocking service yet again! 2 days in a row trying to cancel my contract. Waited over an hour twice for the person who answers just to drop the call
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🎨 CaitlanFloraArt // Banshee Cove ✨
(@CaitlanArt) reported
@virginmedia our go live date was 23rd June, phoned today & told we can’t get it until 28th, as an engineer is needed & no one has told us that there would be a delay until we called asking why it wasn’t live. Customer advisors were all cheeky, rude and cold. Awful experience.
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Nick Bishop
(@nick_bishop) reported
@virginmedia I'm trying to confirm if my services cancellation slip was received that was posted last week and if not I want to cancel my service before the time limit expires tomorrow, worried I might be on hold until after that happens!
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Andrew
(@AMontguire) reported
@virginmedia again absolute joke! Still loss of service ! 8 days later after being told it would be repaired the next day and the next day
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Neil Aitken
(@xDemoli) reported
@virginmedia Any plans to fix this anytime this month? Some acknowledgement that it's been investigated would be good.
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Alan Kay
(@AlanKayWrestler) reported
@virginmedia Trying to cancel my contract as your retention offers are horrendous. Finally got through and managed to cancel the contract in the end!
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Rebel Forest (Rebecca Woods)
(@RebelForest1) reported
@virginmedia I wasn't reaching out to you, just letting people know how you threatened me with court action via text message for return of your receiving equipment, when I still had three weeks of my contract to run. Piss poor by any measure and very aggressive. People need to be aware.
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Civan ☭
(@CivanLFC) reported
@richlfc0121 @virginmedia Same issues mate
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Dan Kitchin
(@DanKitchin) reported
@virginmedia how long are you current waiting time for trying to cancel a service? Currently waiting over 1 hour.