Virgin Media outages and service status in Banknock, Scotland
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Full Outage Map
- Virgin Media generated 6 outage signals in the last 24 hours around Banknock, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 4, 10:39 AM GMT+1.
- Internet (67%)
- Wi-fi (16%)
- TV (6%)
- Total Blackout (5%)
- E-mail (4%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Banknock, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Banknock, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Banknock, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Airdrie, Bellshill, Alloa, Tillicoultry, and Bonnybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
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Total Blackout | 4 hours ago |
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Glasgow
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Wi-fi | 4 hours ago |
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Glasgow
|
Wi-fi | 4 hours ago |
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Glasgow
|
Internet | 6 hours ago |
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Glasgow
|
Internet | 6 hours ago |
|
Glasgow
|
18 hours ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Banknock, Scotland
Latest outage, problems and issue reports in Banknock and nearby locations:
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Ironside Design (@ironside_design) reported from Kirkintilloch, Scotland@virginmedia Hub3.0 no problems with connection and had a few other Virgin customers say the same about connections dropping out
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princealbertofmonaco (@WeeLemLug) reported from Glasgow, Scotland@virginmedia An absolute joke of call , Your advisor just told me to cancel my full contract !! He was laughing and joking with people whilst on the call to me , Can someone please call me ?
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ianjac (@ianjac2) reported from Harthill, Scotland@virginmedia Hi Can you please tell me what to do to get an engineer to my house to fix my broadband issue as your helpline is no use thanks for all your help in advance
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Saiful Ramli (@saifulfazli) reported from Glasgow, Scotland@TalkTalk internet down again. More talk less action. @virginmedia please contact me ASAP.
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia The checks tell me there are issues. regardless I don’t really care about wider issues in my area. I’ve been sent in a loop for the past month and it’s still broken, I’ve been paying for this time and not receiving a service - this is not the first time either @Ofcom
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia Yes, we got our package reduced.. And was quoted a price for basic TV, phone line and WiFi.. We received an email confirming this but upon receiving this our TV services was disconnected. On the email it stated that no TV service was included, upon calling up.. We were told this
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dios mio la creatura 🏳️🌈🇺🇦 (@lordofanywhere) reported from Glasgow, Scotland@virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.
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oor Jim (@jimnimmo60) reported from Airdrie, Scotland@virginmedia trying to get one of my boxes switched on and your abysmal customer service has no clue to what I’m asking for. Prepare for cancellation. Disgraceful service. Over an hour on the phone.
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Zandra Yeaman (@zandrayeaman) reported from Glasgow, Scotland@virginmedia No, it keeps saying check for updates but there is no update and issue with the broadband not changed. This is day 4.
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Rab Lynch (@rablynch4) reported from Glasgow, Scotland@LynneLang3 @virginmedia Aye the cheek will help, apologise you ungrateful jerk
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David A (@tofolo_1) reported from Glasgow, Scotland@virginmedia Are you kidding? I am not paying 30p a minute to call you. The contact us page says webchat but no link? It also says some text service but no number? Are you also just making it impossible to get in touch. If this becomes any harder to set up billing I will cancel....
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Crawford Milne (@CrawfordMilne) reported from Glasgow, ScotlandSo @virginmedia won't send out a technician because the signal coming into my house is fine - even though I keep telling them it's a problem with the WiFi from the router. I was offered a technician at a cost of £25 !! Absolutely disgraceful customer 'service'.
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Paul Andrew martin (@PMartin1888) reported from Glasgow, Scotland@virginmedia the absolute worst service in the world, awful. Dont use them, very very difficult to deal with. Happy to let you at to account via the app, but if you need to reduce as we can't no longer afford it. It's a total nightmare, calls waiting. Difficult difficult
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Tony McCaffery (he/they) (@tonymccaffery) reported from Glasgow, ScotlandHey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.
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wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland@virginmedia Very simple .... I never had paper billing it started and I keep getting charged for it .... and no matter what is discussed or sorted on a call wotyncustomer services it keeps getting charged. ...
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland@virginmedia I’ve phoned numerous times and had to hang up as constantly kept waiting, but will try again this evening when it might be easier to speak to someone
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Louise Hamilton (@louham74) reported from Grangemouth, Scotland@virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬
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Karen Sime 💙 #TeamNHS (@Karencrafts) reported from Glasgow, Scotland@MargMarvelous @virginmedia I know. Virgin is down in Glasgow but I still need a new hub as the reset button on mine is broken. I’ve been going in circles on the app and website for the best part of an hour. A simple email address would have resolved it in 5 minutes!
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Laura 💙 (@LaurzieJayx12) reported from Banknock, ScotlandI really don’t want to be going to Edinburgh tonight! Bad enough I’m gonna have to watch the game on the virgin media app on my phone, but it’s also bloody freezing 😭
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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roger07 *** (@germann_ro) reported@virginmedia @bexholloway Hi is there any known issues with sky sports app login ?
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Mark Oram (@markoram1) reportedHi @virginmedia Have to say I have dealt with a company as bad as yours , I am trying to help my elderly neighbour who happens to have been a customer of yours for 30 yrs plus deal with her badly missold package ,
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Paul Tee (@Nokkapie) reportedYes @virginmedia I love being charged more than the contract I agreed! I also love being ignored when making a formal complaint. Defo won be renewing another contract. Awful behaviour from a business ive used for 20 years!
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Breakaway (@McCourt2010) reportedJust renewed M350 package with you; £36.00 but new customers can get the same for £28.99!! Been a loyal customer for 14 years; your call centre wouldn't budge - one even quoted £31.00 but the next person contacted said there was no record of this! Disappointed. @virginmedia
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Militia Matt (@DrealSMAK) reported@PaulTurner140 @virginmedia Oh I know this. I did DM and they’ve given some instructions. If those don’t work I’ll be gone. Can’t be paying for rubbish service
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Clare B (@Gagabids) reportedWe've had no Prime for 3 days, what is the issue? @virginmedia
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Ermito Fernandes (@ErmitoF) reportedFrustrating internet outage all day from @virginmedia while neighbors stayed connected! 😡 Had to cancel crucial work meetings and risk client deadlines with zero proactive suppor from service provider. Anyone else experiencing selective blackout?
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Tom Quante (@TomQuante) reported@virginmedia You won't answer your phone (apparently this is a tactic you use..?) and I am not paying my increased bill. Cancelled my DD with you so I will let you chase me instead. Your customer service is still terrible
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pat (@wfc2000uk) reported@LutzSchueler @virginmedia we hade no broadband for 3 days or so no, my contract don’t run out till may, I need to cancel and get a more reliable service my with is terminal ill and , she needs the wi fi and the home service as matter for emergency’s,please could you help in this
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Ravi Pal (@ravipal1214) reportedI gave you my proposed resolution three times, two working pods shipped together, pre activated and 50% off until both function as am losing productivity and your service isn’t useful for my work. @virginmedia since I have been asked to cancel- I don’t think that proposal matters anymore.