Virgin Media Outage Report in Banknock, Falkirk, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Banknock, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Banknock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Banknock, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Larbert, Glasgow, Bonnybridge, Bellshill, Uddingston, Cumbernauld, Airdrie and Falkirk.
| City | Problem Type | Report Time |
|---|---|---|
 Larbert |
Internet | |
| Glasgow |
TV | |
| Glasgow |
Wi-fi | |
| Glasgow |
TV | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Banknock, Scotland
Latest outage, problems and issue reports in Banknock and nearby locations:
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CK
(@CKTheFlyingScot) reported
from
Falkirk, Scotland
So my tivo is being mega slow, ****** up recordings and crashes just from changing the channel...@virginmedia
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Laura
(@Thecurseoflaura) reported
from
Glasgow, Scotland
@virginmedia Hi, it’s been like this with Instagram for over a month but other sites work fine and it works fine on 4G. I notice you said it’s a known issue to other people but I need to know when it wil l be fixed
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Laura
(@Thecurseoflaura) reported
from
Glasgow, Scotland
@virginmedia Did that but still the same issue. It’s the app I am using FYI. Exactly the same for my husband goo
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Annie
(@demipip) reported
from
Dullatur, Scotland
@virginmedia your customer service is crap! Really disappointed today
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Jazza
(@jmilprint) reported
from
Glasgow, Scotland
@virginmedia No 4HD as stated, never mentioned BBC, Started asking for a pin number half way through a show. Then stated FourHD not available on Virgin. Working now however.
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Nicola McCutcheon🏴🦄🍀
(@NicolaMcC_04) reported
from
North Lanarkshire, Scotland
@virginmedia home wifi is down, call the help line for them to run a test through automated system only to be cut off so I call back to be told it’s a 30 minute wait to speak to someone because I’m ‘still’ experiencing the same issue! Help!
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Neil Crossan
(@quietarea1) reported
from
Glasgow, Scotland
@virginmedia I have entire package with Virgin 4 phones internet etc can I get a problem solved. Never. Truly dreadful
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
@virginmedia Web Safe has been on for over a year, this problem has just arisen recently.
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Malcolm white
(@Malkywhite1975) reported
from
Glasgow, Scotland
@richardbranson hello Mr Branson just wanted to let you know one of your company's customer service is absolutely terrible in Glasgow i love virgin media but seriously think of switching to sky. I hope you read your loyal customer for over 15 year and fix the problem
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Gillian
(@GillianLW6) reported
from
Cumbernauld, Scotland
Ordered 2 new phones from @virginmedia on Thursday. @YodelOnline were due to deliver on Friday. No attempt made Fri or Sat after waiting in all day. About 8 conversations with yodel and virgin later and I’m now told it will be tomorrow. Yodel are the worst company to deal with 😡
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Gillian
(@GillianLW6) reported
from
Cumbernauld, Scotland
@virginmedia Thank you for your response. I will look into this. I appreciate this is not Virgin Mobiles fault and the bad experience is because of Yodel but, I am a VM customer not a Yodel customer. I am hoping to receive the phones today but not too confident. Thanks.
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Andrew John Rainnie
(@AndrewRainnie) reported
from
Glasgow, Scotland
@virginmedia It's not a servicing issue. If you look at my twitter feed or my account, you will see that some numpty in your company turned our Internet off three weeks before it was scheduled. We have been without Internet for 5 ******* DAYS! Sort it out.
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Dunc Pine
(@DuncP) reported
from
Coatbridge, Scotland
What is going on with @virginmedia service tonight - channels keep disappearing and getting “Channel not available contact @virginmedia - this is on BBC, ITV and normal channels
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Andrew John Rainnie
(@AndrewRainnie) reported
from
Glasgow, Scotland
@virginmedia I HAVE SPOKE TO THEM! THEY SAID IT WOULD TAKE THREE ******* DAYS TO FIX THEIR MISTAKE. IT'S NOW FIVE!!!!! WORST. COMPANY. EVER.
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Will 🇪🇺
(@squawkbox) reported
from
Glasgow, Scotland
For those on the Virgin media 350Mbps service, reboot your router. Upload speed appears to have increased from 20Mbps to 35Mbps.
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Billy McDiarmid 🏴 🇪🇺
(@BillyMcDiarmid) reported
from
Glasgow, Scotland
So @virginmedia still issue cheers for refunds. You ain’t NTL any more guys, so your banking processes should be from when they existed. @Sarah_Mone
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big sam
(@samboardman99) reported
from
Glasgow, Scotland
@virginmedia you have the worse customer service in the world. Put on hold for 9 mins then nothing. Disgusting way to treat customers.
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Andrew John Rainnie
(@AndrewRainnie) reported
from
Glasgow, Scotland
@virginmedia No thanks. I don't want to spend more money on texts just to explain how bad virgin media's customer service truly is. I'll contact CISAS.
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Heidiloo Edwards
(@HeidilooE) reported
from
Glasgow, Scotland
@virginmedia Aaaarghh 😤🤬 Just waited 15 minutes to get through, then you cut me off and then when I call back, you're closed.. Is it any wonder I want to leave.... shockingly low service levels for over 2yrs now..
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Lars Jensen
(@LarsJen05560046) reported
from
Glasgow, Scotland
@virginmedia The broadband box was erected against my fence surrounding my back garden, making it easy for intruders to climb over, Virgin media have said that the box could have been placed at my front garden, where it would not have created a problem, but the manager did not come back to me
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Mitchell
(@lukemitchell50) reported
@virginmedia Yes both wired and wireless. I got a bogus call from someone claiming to be from VM the other day so don’t want to post details. Why can’t someone from VM just contact me? I’ve been trying to get help for over 2 months
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Girish Kumar
(@girishkumars025) reported
@virginmedia I’m calling you guys and trying to reach you for the past 1 month or more and unable to get one of you. How the heck do I even get your collection disconnected??? Never thought virgin media had such a pathetic customer service. My direct payment is in free days, someone respond!
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Jade♥Eliza♥Rodford
(@JadeElizRodford) reported
@virginmedia are there issues in DA11? It doesn’t say so when we check the service status but this is exactly what happened last week and we had a whole day of no internet trying to work from home and homeschool! 😩😩😩
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Val Bradley
(@valgardening) reported
@virginmedia Asap for you is 3-4 working months, seemingly. Your error, but our problem.
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Eve Antoi
(@eveantoi) reported
@virginmedia @Pinkhaus1 Your service is awful I can’t believe a manager hung up on me because I couldn’t get my password right and I answered my security questions correctly. I also said the first character of my password correctly and the guy who didn’t understand me told me to give him phonics
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surfs up akechi-kun
(@lilfowl) reported
@xandsta this is such an amazing tweet to wake up to. i would never work for virgin media they live to scam ppl. also was the beetle a cockroach bc japan cockroaches real
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Eve Antoi
(@eveantoi) reported
@damo2225 @virginmedia Same thing they done to me it’s awful
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Neil Jenkins
(@jellied1875) reported
@virginmedia I want to cancel my account I spoke to one of your colleagues who took My details and then put me back on hold then cut me off.
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Cláudia
(@ClaudiaMelancia) reported
@virginmedia trying to cancel my contract, been trying to be on the phone for the 6th time, sometimes I manage to get through but the call gets cut. :( Can you guys make it easier in the website? So we didn't need to call all the time. In Covid times this is ridiculous.
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Tysha Sorai ♥
(@TyshasTweetsxo) reported
Name Me A Broadband Provider Worst Than @virginmedia I’ll Wait... #FixYourShitVirgin