Virgin Media outages and service status in Banknock, Scotland
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Banknock, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 1, 12:57 PM GMT+1.
- TV (51%)
- Internet (32%)
- Wi-fi (10%)
- Total Blackout (5%)
- E-mail (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Banknock, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Banknock, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 1: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Banknock, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Falkirk, Airdrie, Alloa, Viewpark, Cumbernauld, Coatbridge, Bonnybridge, Larbert, Uddingston, and Bishopbriggs.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 10 hours ago |
|
Glasgow
|
TV | 1 day ago |
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Glasgow
|
Internet | 2 days ago |
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Glasgow
|
Internet | 2 days ago |
|
Glasgow
|
TV | 2 days ago |
|
Glasgow
|
Wi-fi | 3 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Banknock, Scotland
Latest outage, problems and issue reports in Banknock and nearby locations:
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Simone Pirastu (@Pirastu88) reported from Glasgow, Scotland@virginmedia Yes, I did. I must wait 24 hours to see if they solved my problem. Thank you very much ๐
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Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland@virginmedia Unfortunately no. I've spoken to multiple agents all day and an engineer is scheduled for tomorrow. If it isn't intermittent outage, it's a massive speed decrease (currently getting 50Mbps down/3Mbps up on a Gig1 line, usually 800Mbps down/55Mbps up)
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John Malcolm McMenemy (@AberJohnny) reported from Denny, Scotland@ScotsSaboteur @DeMcbot @virginmedia Supposedly fixed then went down again.
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princealbertofmonaco (@WeeLemLug) reported from Glasgow, Scotland@virginmedia An absolute joke of call , Your advisor just told me to cancel my full contract !! He was laughing and joking with people whilst on the call to me , Can someone please call me ?
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ianjac (@ianjac2) reported from Harthill, Scotland@virginmedia No there isn't I was meant to get an engineer out last Saturday according to your live help chat line and that never happened
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Ragdoll_2009๐ซ๐๐ฝ๐ฆ (@2009Ragdoll) reported from Glasgow, Scotland@virginmedia Seem to be having issues with Internet connection in G20 area of Glasgow. WFH so it's causing issues, any help welcome.
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Krisy ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ ๐ฌ๐ง (@KrisyFaeGlesga) reported from Glasgow, ScotlandI ******* hate @virginmedia these clowns are worse than council workers!! Thank **** I cancelled
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oor Jim (@jimnimmo60) reported from Airdrie, Scotland@virginmedia disgraceful customer customer service from you. Trying to sort your mistake and being hung out out to dry. Prepare for cancellation. Almost 90 minutes on the phone and still being told to wait. Total disrespect for a long time customer. No more.
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia that's us done with you guys.. We've been a customer of 30 years and incompetent staff have completed f*cked up.
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Banjo (@Chban1967) reported from Glasgow, Scotland@virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling
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๐๐๐ง๐จ๐ฉ๐ฎ ๐พ๐๐๐ก๐ข๐๐ง๐จ ๐ซง (@kchalmers_x) reported from Kirkintilloch, Scotland@virginmedia not had wifi since last night, bills paid so issue is on your endโฆ whatโs going on?
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Ian MacQuarrie (@MekQuarrie) reported from Cumbernauld, ScotlandAnyone else experiencing terrible broadband with @virginmedia right now? Getting into a second week now... ๐คท
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Gary Francolini (@GaryFrancolini) reported from Glenmavis, Scotland@Ofcom this is not the first time weโve had issues with @virginmedia and they never seem to investigate complaints properly. Any advice on what we can do about this?
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iain mcmillan (@iainmcm1) reported from Glenochil Village, ScotlandOne hour two minutes and got hung up thanks virgin media customer service is really ๐ฉ๐ฉ๐ฉ
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wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland@virginmedia are you going to answer any of my complaints???? It's been weeks How can you keep getting my bill wrong ? Spoke to your agents many times .... Poor poor service ..... #poorservice #badservice #bad
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Wilson (@wilsonfkp) reported from Glasgow, Scotland@virginmedia I guess it's being restored, I'm on a wired connection and last night and early this morning was like connecting and disconnecting, a bit unstable but I guess your team is working on it
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Hugh Moan ๐ (@weeshug72) reported from Glasgow, Scotland@virginmedia The solution is leaving so I don't have to use more electricity.
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Eileen McGovern (@lene2104) reported from Glasgow, Scotland@virginmedia can someone answer me why I have spent 48hours trying to help downgrade my cousin package with you and we just get passed around different departments? Today alone we have been transferred 8 times and so far call time all time 4 hours 35mins ๐ก๐ก
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don mackeen (@donmackeen) reported from Glasgow, Scotland@virginmedia The service checker tells me either nothing, or - as in the screenshot - something completely contradictory. There is no way to communicate with anyone and yet, strangely enough, you still charge me for a service which only works intermittently.
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia The checks tell me there are issues. regardless I donโt really care about wider issues in my area. Iโve been sent in a loop for the past month and itโs still broken, Iโve been paying for this time and not receiving a service - this is not the first time either @Ofcom
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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... - ..- ๐๐๐ (@_Alfista) reported@ArrEssVeeTwin @jen_moxon @virginmedia many years ago at previous address I had to take annual leave to call Virgin customer services during UK office hours, when I knew it was UK call centre answering, as the foreign one never logged a single call so had to start all over each time.
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Lord Arse! (@Lord_Arse) reported@markrmifsud @virginmedia Oh, back down again since 9:30pm. Looks like we were one of the lucky ones who were able to use our services for a day. Would be nice to know what the actual issue is @virginmedia? Some people have had no service for days now in our postcode.
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Bert longballs (@Bertlongball) reported@virginmedia my current contract runs out 16th June and the best price you can offer me after 12 years a customer I have been offered ยฃ46.99 ppm but if let it run out I can get it for 26.99 as a new customer
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Suzanne Cornyn (@cornynthecob) reportedMy Internet has been intermittent over the last 3 weeks. @virginmedia engineer was supposed to come out today but never turned up. Turns out he signed the job off as completed even tho he didn't turn up. Internet still going off and on.
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Pickle (@PickleSchmickle) reported@virginmedia Iโve been trying to contact you for 3 days, to replace a hub as the current one has no power and the power cord that is broken seemingly doesnโt exist for a Hub 4. No internet for 4 days. What do you suggest we do next to get someoneโs attention? #virginmedia
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TB (@Peerabeee) reported@virginmedia I am paying for a service you cannot deliver. Multiple failed engineer visits (Dec 24, Jan 22) & internet is still broken. Now you demand an illegal cancellation fee? Formal complaint raised: C-010626172 (Yeliz Guven Bilgin). @Ofcom #VirginMedia #Ofcom #Broadband
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๐ฌ๐ง๐จ๐ณ๐ฎ๐ฑ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@Inforder) reported@OliverGMcManus @virginmedia For a media company they are extraordinary bad at being able to communicate, had them once-never again.
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Neville Gaunt ๐ก๐ก๐ก (@NevilleGaunt) reported@virginmedia Youโre 24 hours too late โฆ why such a poor response time here and holding on the phone?
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Bilgin Art (@art_bilgin) reported@ virgin #virginbroadband @VirginAtlantic Virgin media broadband 4 days without broadband from crappy Virgin. Mast down, so it takes 4 flipping days to fix it yet everything internet, business, security and entertainment is down
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Keith Bambury (@Jackba2) reportedHey @virginmedia I live in Epping CM16. My services have been out for 2 days. You keep putting the fix date back, you now say Monday. Prove to me you know what the trouble is and that you are actually working on it. No excuses allowed about resource allocation.