Virgin Media Outage Report in Banknock, Falkirk, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Banknock, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Banknock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Banknock, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Airdrie, Bonnybridge, Bellshill, Coatbridge, Cumbernauld, Falkirk and Grangemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Airdrie |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Banknock, Scotland
Latest outage, problems and issue reports in Banknock and nearby locations:
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Neil Crossan
(@quietarea1) reported
from
Glasgow, Scotland
@virginmedia really nice helpful assistant in Glasgow having to deal with client fed up with paying virgin a fortune for totally appalling customer service. # totallyfedupwithvirgin
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Neil Crossan
(@quietarea1) reported
from
Glasgow, Scotland
@virginmedia I have entire package with Virgin 4 phones internet etc can I get a problem solved. Never. Truly dreadful
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steven smith
(@19StevenSmith87) reported
from
Airdrie, Scotland
@virginmedia phoned up to change my tv package and the person barely spoke a word of english, so I hung up in frustration and the chat has been busy every day for about a week Can u maybe help me
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Laura
(@Thecurseoflaura) reported
from
Glasgow, Scotland
@virginmedia Did that but still the same issue. It’s the app I am using FYI. Exactly the same for my husband goo
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Douglas lindsay
(@Doug1tux1) reported
from
Glasgow, Scotland
@virginmedia ok what the f is going on with your broadband, I have not been able to get internet access for hours now, yet your service status says no problem, when I try to do an in-depth test It doesn’t let me log in to test, the times it has it says my equipment is offline wtf
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CAJ
(@carolstrach) reported
from
Coatbridge, Scotland
@virginmedia hi there! You have already said I can’t have the upgrade to my phone service that you offered me because I wouldn’t take TV package! SO PLEASE STOP CALLING!!!!!
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CAJ
(@carolstrach) reported
from
Coatbridge, Scotland
@virginmedia hi had call from you guys saying as a loyal customer you would add on calling mobiles to my landline. Then agent mentioned TV package and when I declined said he’d leave my package as it was and rang off!!! Not impressed!!
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Laura
(@Thecurseoflaura) reported
from
Glasgow, Scotland
@virginmedia Hi, it’s been like this with Instagram for over a month but other sites work fine and it works fine on 4G. I notice you said it’s a known issue to other people but I need to know when it wil l be fixed
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Jim Speakman
(@cowspassage) reported
from
Glasgow, Scotland
@virginmedia hi - trying to access your service status page and getting "We're sorry this isn't the page you wanted". Also my full package - broadband, phone and TV have gone down Glasgow G11
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Gerry's Kitchen
(@Gerrys_Kitchen) reported
from
Glasgow, Scotland
@virginmedia that's two days running with problems with all services in East Kilbride G75 area. Not good, i'm trying to work from home today.
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john murphy
(@johnmurphy1967) reported
from
Glasgow, Scotland
@virginmedia trying to watch using sky cinema on the laptop. Message saying I can’t as more than 2 devices are watching, there are only 3 registered and only 1 of them is on. Can you help
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Ross Turnbull
(@_rossturnbull) reported
from
Glasgow, Scotland
The service provided from @virginmedia is abysmal 99.8% of the time.
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Annie
(@demipip) reported
from
Dullatur, Scotland
@virginmedia (2) so tried to confirm. Chat service just kept repeating same thing 5 times - despite my explanation that none of options applied. Then tried Tel call & after rigmarole of security got cut off. No engineer, day wasted and parcel only just available to collect now.
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Will 🇪🇺
(@squawkbox) reported
from
Glasgow, Scotland
For those on the Virgin media 350Mbps service, reboot your router. Upload speed appears to have increased from 20Mbps to 35Mbps.
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia yet again I'm being billed incorrectly despite contacting you 7 times now and being assured that you've resolved this issue. Disgraceful customer service, live web chat unavailable also. 😡
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sideshow s2sh
(@s2sh_) reported
from
Glasgow, Scotland
@virginmedia I'm on hold again right now, 'Dennis' in customer services was meant to call me with an update at 1415 but never. 1st person said it's due to me not having an active DD- everyone I've tried to pay via this method it has failed - no error at my bank.
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Catherine.
(@pinkycoop) reported
from
Glasgow, Scotland
@PaulyD22803562 @BossyLadybird @virginmedia And G15. Seems to be a big issue in Scotland that they haven't noticed yet.
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia Your service is s disgrace, I've been on web chat for over an hour and not any further forward...😡
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CAJ
(@carolstrach) reported
from
Airdrie, Scotland
@Rickster1873 @virginmedia That explains a lot!!!! I’m in Airdrie and got no service! Fortunately I can get 4G
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Annie
(@demipip) reported
from
Dullatur, Scotland
@virginmedia your customer service is crap! Really disappointed today
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Vernon
(@Lou_Vernon_) reported
@virginmedia on the phone with one of your customer service reps to discuss ongoing WiFi issues and after 30 minutes on hold, I think I can safely assume she's forgotten about me. Fantastic.
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jeniveve99
(@jeniveve99) reported
@01QBiC10 @VirginMediaIE @virginmedia No point canceling I tried to cancel this morning due to the delays in customer service and I was on just as long
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James
(@James94152362) reported
@virginmedia your 'customer service' and fees are criminal. A loyal customer, being ripped off for £240 when I wanted to take you to my new home is another level. I will be cancelling mobile contracts and never be taking out an extortionate broadband/TV deal with you again #CISAS
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Nader Jegham
(@Naderjegham) reported
@virginmedia useless CS I have internet issues and nobody can sort it out. I am sacking you. @SkyUK looking forward to signing up with you soon.
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Jonny
(@mancmaestro) reported
@SkyHelpTeam @sky really disappointed in your customer service, was looking to renew full sky Q package if price agreeable - but when presented retentions with a cheaper price on your own website was told "to go to new sales instead". Do I need to go to @virginmedia or #BT?
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Rhi
(@Rhi2009) reported
Yet again been phone by @virginmedia and for the second day running told the caller that I don't want to be contacted until my discount runs out next march, they hang up on me again!! Think virgin need to train their staff better
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ThatGuyRich
(@ThatGuyRichAFC) reported
@virginmedia Apparently it's far too difficult to just take a charge off a bill so instead I have to jump through hoops to try get it sorted. Was also told to pay this month manually and cancel the DD, but that didn't work either, so now I'm worse off than when I started.
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HK 🇱🇧
(@Kasimy91) reported
@virginmedia Yeah its no different to what I’m being told online. What a ****** customer service. 5 days of no ******* internet. 👍🏼
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Feroz Mohammad
(@F3ROZMOHAMMAD) reported
@virginmedia absolute shocking customer services, have been 5 weeks and counting without any services because people at the office don’t know what they are doing and after promises of several manager call backs not one call back!!!
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AfroGlobal Trade
(@AfroglobalTrade) reported
@virginmedia On Tuesday I was told the issue was that I had 8 devices that used internet in my house, to my surprise I’ve not acquired any new extra ones for all years I’ve been with you. Your advisor was just trying to dodge bullets with a futile non valid excuse .