Virgin Media Outage Report in Banknock, Falkirk, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Banknock, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Banknock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 03: Problems at Virgin Media
Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Banknock, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Larbert, Coatbridge, Falkirk, Airdrie, Bonnybridge, Alloa, Grangemouth, Cumbernauld, Uddingston, Bellshill and Denny.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
||
| Larbert |
Phone | |
| Coatbridge |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Glasgow |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Banknock, Scotland
Latest outage, problems and issue reports in Banknock and nearby locations:
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🍀Cal😎😝
(@CalumLewsley) reported
from
Glasgow, Scotland
Anyone know a better wifi deal than virgin media as theres no point paying over 60quid a month for a ******* SHITE wifi signal keeps dropping
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@Kevin38801124 @virginmedia They don’t care. Cancel and they’ll bill you for the remainder of your contract and do this til you give in and pay, even if the service is so appalling you’ve had to cancel. Even from their own site the amount of frustration is awful. And to direct an irate customer to that 🤯
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia I’ve followed all these steps and been on phone waiting on Technical for 45mins. There was a known issue yesterday that was being fixed apparently. Since then no broadband access.
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia I have no idea how to book an engineer without another frustrating call . I am hoping that ad the TV issues are resolved my internet will be fixed
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Chris
(@fatshez) reported
from
Glasgow, Scotland
@virginmedia Done twice. Still no service.
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia 😴 just fix it
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia Wow that community page hasn’t filled me with. You have endless pages of unhappy users it seems and with similar broadband issues.
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@Kevin38801124 @virginmedia I’m trying to get out of the contract. The hassle is too much. Every couple of months something happens and it’s never resolved accordingly. The amount of engineer visits I’ve had. Ridiculous
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia Since last Friday I have spent over 4.5hrs in queues for your Teams with no avail. I’ve tried the community forum, live messages, you’re site (which is down) so this has been ongoing but with no resolve from you.
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
Still no broadband. Since yesterday 12.30pm @virginmedia Ridiculous service.
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Euankirkpatrick
(@euankirkpatric1) reported
from
Glasgow, Scotland
@virginmedia please can you help me with my 200 mb broadband it keeps crashing a lot and all most impossible to play online gaming on the verge of cutting it of and going with another supplier please help thanks
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@scottmaguire4 @Kevin38801124 @virginmedia I tried retentions previously but because I had 20months still in my contract (I’ve been with them 9yrs but apparently package changes mean new contract dates) they weren’t giving s ****.
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Jim Bauld
(@jimbauld) reported
from
Glasgow, Scotland
Getting absolutely fed up with the pixelation on @virginmedia during live HD broadcasts... paying far too much to get this crap
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
Can you please is there a issue with WiFi 3.0 hub WiFi light is on and the arrows lights are flashing help @virginmedia
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
Still broadband issues in my area G4 @virginmedia This has not been sorted since Friday despite the message online that it was.
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
Why has my broadband been down since 12.30 yesterday @virginmedia
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@Kevin38801124 @virginmedia 2 attempts at contacting their tech dept. 90mins in total waiting, I gave up. They directed me to a forum for help. But all that showed me was I wasn’t alone. 😡
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Paul Collier
(@welshref) reported
from
Glasgow, Scotland
Also, Virgin Media lost a long standing and loyal customer for their awful communication and lack of loyalty.
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia Still no service. It seems to connect then disconnect itself. This has been from Friday 12.30pm til today..
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RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜
(@lovemojo1991) reported
from
Falkirk, Scotland
@virginmedia our network and other people's internet down again!! Seriously this keeps happening
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Reidger
(@Reidger2) reported
@virginmedia Working from home and no Internet service I believe there is a outage in my area and it should be cleared by 3pm this is not good enough and its not the first time either ive recently renewed my virgin service and I'm having serious second thoughts
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Rob Willock
(@RobWillock) reported
@virginmedia Still down...
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Michael
(@Michael_Hartt) reported
@virginmedia I'd like to know what Virgin Media is doing to solve it - and what compensation will be offered to cover huge mobile data usage. Support line said "nothing to be provided, not a continual 48 hour outage". Very sneaky. #westhampstead #whampstead #NW6
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DJ Teddy Lewis
(@DJTeddyLewis) reported
@virginmedia has the worst customer service ever! Pure frauds
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herstory. #SayHerName
(@ibapeacock) reported
@virginmedia you even make it challenging to submit a complaint!! How can I be waiting **THREE WEEKS** for an installation to now long and it say that my account has been closed???!!!!!!
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patricia
(@patrici18381928) reported
@virginmedia what's the story with virgin mobile closed and no1 there for on line support either 😡
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vikki page
(@vikkipage5) reported
@virginmedia @virginmedia I was on the phone and was cut off ...please can you get that person to ring me back you could not make this up she was looking at the issue .
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Waja
(@WajaTheHAT) reported
Yo Virgin media users, Y'all having internet issues? 🤔
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Christopher
(@Smithychris2004) reported
@virginmedia I’ve just run a speed test and got 11.4mbps on the 2.4ghz. Fingers crossed you see that as a problem as I pay for 200
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Jack Day
(@jackday26) reported
@virginmedia Please give me the appropriate method to cancel my contract, I am still waiting for a proper response to my text on Friday, I’m just still in a queue