Virgin Media

Virgin Media Outage Report in Banknock, Falkirk, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Banknock, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Banknock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Banknock, Falkirk, Scotland 01/01/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Banknock, Falkirk, Scotland

The most recent Virgin Media outage reports came from the following cities: Larbert, Glasgow, Bonnybridge, Bellshill, Uddingston, Cumbernauld, Airdrie and Falkirk.

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City Problem Type Report Time
United KingdomLarbert Internet
United KingdomGlasgow TV
United KingdomGlasgow Wi-fi
United KingdomGlasgow TV
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Banknock, Scotland

Latest outage, problems and issue reports in Banknock and nearby locations:

  • debbievee25 Loyal🐻Since 87🇬🇧 (@debbievee25) reported from Glasgow, Scotland

    What Is It With @virginmedia you pay an absolute fortune for their services & at least 3 times a month your services goes down!! WTF! What’s the deal with your internet service now!

  • graemeT2010 graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    @virginmedia my WiFi light is flashing on and off on my 3.0 hub can you help

  • bazer100 Nanook🐶 (@bazer100) reported from Cumbernauld, Scotland

    @virginmedia broadband off again this morning, Bill's going up, service keeps going down. Improvements needed or change is on the horizon

  • frebs レ カ ラ (@frebs) reported from Glasgow, Scotland

    @virginmedia your 150 and 0345 customer service numbers aren't working btw

  • Perdita21 anne collins (@Perdita21) reported from Glasgow, Scotland

    @virginmedia WiFi signal weak in G129UE again. I thought this had been resolved after 2 days. Fed up !!!

  • StevenMcKelvie StevenMcKelvie (@StevenMcKelvie) reported from Glasgow, Scotland

    When you try to find an area for your own house and @virginmedia is not in the area 😫 Adult hood sucks.

  • Doug1tux1 Douglas lindsay (@Doug1tux1) reported from Glasgow, Scotland

    @virginmedia I am totally disgusted by your company’s disregard and lack of care towards a phone line that is not working when that phone line is part of a community care alarm system as a lifeline for medical emergencies. 24 hours is too long for a lifeline to not be working.

  • GeorgeCochrane1 George Cochrane (@GeorgeCochrane1) reported from Glasgow, Scotland

    @MotoNutJob @virginmedia Thing is BB appears to be regional. Different providers give better service in different regions. You cant even recommend switching to supplier 'X' Good luck!

  • Newlandsdoc Decdoc (@Newlandsdoc) reported from Glasgow, Scotland

    @virginmedia Still same problem. Internet dropping off 6 or 7 times a day. Tried all@your fixes getting nowhere

  • Perdita21 anne collins (@Perdita21) reported from Glasgow, Scotland

    @virginmedia help Virgin Media. Broadband in Glasgow G129UE down for 2nd Day. No text updates. 2 calls to India useless. I will be leaving if this is your idea of customer care!

  • wearekasule kasule (@wearekasule) reported from Coatbridge, Scotland

    @Cliff_Hill @spindlingdude @virginmedia Bobbys got 4 mates coming for a ‘sleep over’ I may have to get some board games out. Down completely now. 😩

  • seanpdkelly Sean Kelly (@seanpdkelly) reported from Coatbridge, Scotland

    @virginmedia having nothing but issues with your WiFi! Regretting switching over. Nightmare.

  • TichWatson Richard Watson (@TichWatson) reported from Glasgow, Scotland

    @virginmedia have turned out to have terrible customer service #pishpoor left in a queue to tell them I’m leaving. This is the third time. Slave labour using cheap call centres in Asia but charging customers through the nose

  • hotgemMGMT clair crawford (@hotgemMGMT) reported from Glasgow, Scotland

    @TichWatson @MissHykinMaths @virginmedia That's why I left them, on top of consistent broadband issues

  • discostu67 Stuart O'Kane (@discostu67) reported from Glasgow, Scotland

    @virginmedia It tells me there is a problem with my tv service which is working fine and my broadband is ok which it is not, this has been going on for weeks now

  • Doug1tux1 Douglas lindsay (@Doug1tux1) reported from Glasgow, Scotland

    @virginmedia You might have the smallest and smartest v6 TiVo box, but a: I don’t have a v6 I got an pre v6 box, b: the v6 is has been out for years so unless there is a v7 coming out for every customer in September your mention of the v6 doesn’t justify £3.50 increase for everyone

  • Perdita21 anne collins (@Perdita21) reported from Glasgow, Scotland

    @virginmedia Yes. I was assured that it would be fixed by 9.20 this morning after dealing with support from abroad that took 20 mins. Tried again 7 hours later and same result.

  • Doug1tux1 Douglas lindsay (@Doug1tux1) reported from Glasgow, Scotland

    @virginmedia boasts and brags about their hub 3 being the best ever, the only thing they are the best ever at is the amount of times they go offline, thankfully @VodafoneUK has a decent network i am able to stay online unlike my hub3

  • dtr1984 🏴󠁧󠁢󠁳󠁣󠁴󠁿David🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@dtr1984) reported from Glasgow, Scotland

    @virginmedia what's the deal with the skysports f1 hd channel , it's not working

  • donners32 Andrew Donnelly (@donners32) reported from Glasgow, Scotland

    10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jasonbushell86 Jason Bushell (@jasonbushell86) reported

    @virginmedia for the past 2weeks my internet has been awful(net dropping out,below 20mbps speed and hub4 not recognising any Ethernet cables) website not helpful and whatapp chat arent taking msgs atm, can you assist?

  • TomDevoil Tom Devoil (@TomDevoil) reported

    @virginmedia No issues detected

  • nickat Nick Atkinson (@nickat) reported

    @virginmedia 2) Not only did i loose some channels leading up to our "upgrade" but now i have effectively lost internet, and ability to work for a week. Absolutely disgraceful service. This is YOUR fault and the fact you cant get an engineer out in less than 5 days is ridiculous.

  • stevetw1 steve (@stevetw1) reported

    @virginmedia hi, unable to login to home page to check emails. Logging in just spinning around. Been like this for a hour. Is VM down?

  • robrees100 Rob Rees (@robrees100) reported

    @virginmedia Things have been OK this morning, but as it’s an intermittent problem there’s no guarantee that I won’t lose my broadband later today or tomorrow.

  • mhoney1234 Producer (@mhoney1234) reported

    @IndigoSapper @virginmedia Jazz, after spending 30 mins on waiting and 30 mins on the phone, I’m told there’s a major outage affecting 3000 customers. I’m KT9 myself. Second “major outage” in 30 days. I’ve even had a text saying it’s “fixed” which it isn’t. John from @virginmedia - any chance of an update?

  • TomDevoil Tom Devoil (@TomDevoil) reported

    @virginmedia Had this issue for nearly 9 weeks.

  • Kt_Duckworth Katieee (@Kt_Duckworth) reported

    @virginmedia It just says there’s connection problems with all of my devices and to reboot the hub which I’ve done already. I’ve been having problems for at least a month and was told this issue would be fixed

  • mhoney1234 Producer (@mhoney1234) reported

    @virginmedia Nope, still saying it’s not fixed on the checker, but you’re telling me it’s fixed via text. See image. Can you confirm if the issues in the KT9 area of London are still occurring? Your info is very confusing.

  • jim_taylor Jim Taylor (@jim_taylor) reported

    The Virgin Media Customer Services phone line is quite possibly one of the most hilariously bad that I have ever used. Constantly unable to understand my inputs (just pressing numbers on the keypad) and after finally getting to the right bit, they cut me off. Woeful.