Virgin Media

Virgin Media Outage Report in Banknock, Falkirk, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Banknock, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Banknock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Banknock, Falkirk, Scotland 05/22/2025 23:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Banknock, Falkirk, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Coatbridge, Grangemouth, Cumbernauld, Bonnybridge, Bellshill, Larbert, Stirling, Airdrie and Alloa.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow TV
United KingdomFalkirk TV
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Banknock, Scotland

Latest outage, problems and issue reports in Banknock and nearby locations:

  • johnco John Collins (@johnco) reported from Falkirk, Scotland

    That’s me up to 7 days with broken broadband and WiFi, despite an engineer call out and numerous calls. Finally @virginmedia have agreed the hub is faulty. New one arrives on Tuesday. That’ll be 10 days. #whatapalaver

  • debbievee25 Loyal🐻Since 87🇬🇧 (@debbievee25) reported from Glasgow, Scotland

    @virginmedia can you tell me if there is a problem in the area 28 GLASGOW please as my Internet is not working at home

  • debsakawifey debbie kelly (@debsakawifey) reported from Glasgow, Scotland

    @richardbranson Mr Branson, I pay for your virgin media services every month without fail, twice this month I have been without tv and wifi for more than 6hrs, this year alone it has went down on more than 3 occasions sort your company out, your quick to take the money from us

  • cowspassage Jim Speakman (@cowspassage) reported from Glasgow, Scotland

    @virginmedia hi - trying to access your service status page and getting "We're sorry this isn't the page you wanted". Also my full package - broadband, phone and TV have gone down Glasgow G11

  • dtr1984 🏴󠁧󠁢󠁳󠁣󠁴󠁿David🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@dtr1984) reported from Glasgow, Scotland

    😂😂 all @virginmedia was down for about an hour there and I'm on their Twitter and they are getting dogs abuse and people demanding compensation 😂 that's the modern world for you , my guess is these people were born after 1997 😂😂

  • Jacobite1745G Gary Stewart🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Jacobite1745G) reported from Glasgow, Scotland

    @WeNeedIndyNow @virginmedia @ivy_mckellar Mine is down aswell

  • carolstrach CAJ (@carolstrach) reported from Airdrie, Scotland

    @Rickster1873 @virginmedia Yeah mine is just the same! Gonna call them now for a laugh!! Their Twitter is absolutely no help at all and for a Communications company is shocking!!!

  • quietarea1 Neil Crossan (@quietarea1) reported from Glasgow, Scotland

    @virginmedia down again. Been kept waiting for 4 days for phone was unable to work due to the mobile drop out and now no service. Customer service I’m sure will be up to their usual rubbish standard

  • carolstrach CAJ (@carolstrach) reported from Airdrie, Scotland

    @virginmedia like many others I have no internet service I’m in ML6. For a communications company your communication and customer service are shocking!!!

  • MichaelBarnet18 Michael Barnett (@MichaelBarnet18) reported from Glasgow, Scotland

    Dear @virginmedia, do be a dear and fix the internet! No TV, no WiFi; I might have to talk to people!

  • HGLogisticsMgr Tracy McCormack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@HGLogisticsMgr) reported from Falkirk, Scotland

    WTF @virginmedia!!! I was watching @BGT, fix it please!!!

  • SheridansLaw Sheridans Solicitors (@SheridansLaw) reported from Glasgow, Scotland

    Our office has been affected by the recent @virginmedia outage. We are hoping to have our services up and running again soon.

  • Beckinder MunsterBecks (@Beckinder) reported from Glasgow, Scotland

    @virginmedia Virgin Media. I am moving house and cannot get Virgin and I've been told I need to lay a fee to leave even though you cannot provide the service

  • debsakawifey debbie kelly (@debsakawifey) reported from Glasgow, Scotland

    @virginmedia No because I've been told on a recorded message there is a issue if the screen is displaying (V53) in the middle of @BGT results aswell the 3rd time in 2months this has happened!!

  • johnco John Collins (@johnco) reported from Falkirk, Scotland

    @twarrestrial @virginmedia Turns out it was! Now to see how get a discount for the 10 days without service!

  • honto75 jon bhoy 🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@honto75) reported from Glasgow, Scotland

    @virginmedia my virgin is down I’ve got no channels or broadband

  • dtr1984 🏴󠁧󠁢󠁳󠁣󠁴󠁿David🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@dtr1984) reported from Glasgow, Scotland

    @virginmedia hurry up and get this issue fixed , laughable that it can affect so many people , TV , internet , my wifi and phone are down

  • Beckinder MunsterBecks (@Beckinder) reported from Coatbridge, Scotland

    @virginmedia But it's not my fault you cannot transfer my service. Yet I'm being penalised for it

  • Beckinder MunsterBecks (@Beckinder) reported from Glasgow, Scotland

    @SkyUK Just sent you a DM asking a few questions about the credit switch service and the packages. As I have to pay leave @virginmedia #jokeshop

  • carolstrach CAJ (@carolstrach) reported from Airdrie, Scotland

    @Rickster1873 @virginmedia That explains a lot!!!! I’m in Airdrie and got no service! Fortunately I can get 4G

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rdcanyon rdcanyon (@rdcanyon) reported

    @virginmedia No service still. Status page says it will be out until 4pm today. WFH via mobile data today :(

  • hiyaitsfiona Fiona Purchase (@hiyaitsfiona) reported

    @virginmedia The email gives no info about this. I wonder if this means that the complaint has still to be responded to. The email refers to loss of service. Is it possible that this would have been sent in advance of a response to the complaint?

  • TimboUK1966 Tim Hodge (@TimboUK1966) reported

    @virginmedia Your Service Status Page is still totally wrong telling me Broadband is down and Phone is OK. When the opposite is the case. How are people supposed to know what is happening when that simple page isn't accurate ?

  • fightyourfather Mike (@fightyourfather) reported

    @virginmedia are you having broadband issues in Glenrothes?

  • tonegode Anthony Biddlestone (@tonegode) reported

    @virginmedia Too many issues to go through via here.

  • Raijin1982 ⚡️⚡️⚡️ (@Raijin1982) reported

    @virginmedia I’ve spoken to someone on the phone and they told me there is a local issue which should be resolved at around 12. However the service status line says there are no faults in the area which is not particularly helpful.

  • cheeeztoast Pluto is a planet (@cheeeztoast) reported

    @virginmedia Also the issue is not solved, my husband cannot work as the WiFi is still out

  • Sonnyjim03 SJ Esq (@Sonnyjim03) reported

    @virginmedia Cheers for the link. I phoned the helpline and they said it's a complicated problem so will have to sit tight.

  • itskingcaro Carolyn Le Tang (@itskingcaro) reported

    @virginmedia The testing tool tells me nothing is wrong despite my issues and then it tells me to reboot my Hub which I have done twice. It works for a while but then I keep losing connection unexpectedly and having to hotspot from my phone. Repeat rebooting can't be the solution?

  • crimjnalminds nadia (@crimjnalminds) reported

    @virginmedia I don’t need to reset the password, I know what it is. The issue here is I’ve been logged out on my browser as well as iPhone mail with no way of getting back into my account.