Virgin Media Outage Report in Banknock, Falkirk, Scotland
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Banknock, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Banknock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (61%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Banknock, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Falkirk, Cumbernauld, Airdrie, Bonnybridge, Coatbridge and Grangemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Banknock, Scotland
Latest outage, problems and issue reports in Banknock and nearby locations:
-
dios mio la creatura 🏳️🌈🇺🇦
(@lordofanywhere) reported
from
Glasgow, Scotland
@virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.
-
Hugh Moan 💙
(@weeshug72) reported
from
Glasgow, Scotland
@virginmedia why just you just call me under the guise of "offering me a discount on my services" then offer me a deal that means me paying for an extra service I don't currently use or want?
-
David A
(@tofolo_1) reported
from
Glasgow, Scotland
@virginmedia how do I contact the help team? Recently joined and trying to setup billing / online account says to call you. But 0345 is 30p a minute. Can't find webchat, can't find text thing, don't have a live landline yet. I can access the dark web easier!
-
Claire Webster
(@claireWeb) reported
from
Glasgow, Scotland
@virginmedia is there an issue with G3 area of Glasgow? Service checker not working either?
-
David A
(@tofolo_1) reported
from
Glasgow, Scotland
@virginmedia Are you kidding? I am not paying 30p a minute to call you. The contact us page says webchat but no link? It also says some text service but no number? Are you also just making it impossible to get in touch. If this becomes any harder to set up billing I will cancel....
-
Tony McCaffery (he/they)
(@tonymccaffery) reported
from
Glasgow, Scotland
Hey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.
-
Wilson
(@wilsonfkp) reported
from
Glasgow, Scotland
@virginmedia I guess it's being restored, I'm on a wired connection and last night and early this morning was like connecting and disconnecting, a bit unstable but I guess your team is working on it
-
Naveed Asghar
(@naveedasghar) reported
from
Glasgow, Scotland
@virginmedia @stephenblack32 Shocking to say the outage fix could take up to 5th Jan in Glasgow. over a week with no internet during the festive period is unacceptable. I will be cancelling my virgin fibre today.
-
🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia WiFi down? , app down?
-
Rab Lynch
(@rablynch4) reported
from
Glasgow, Scotland
@LynneLang3 @virginmedia Aye the cheek will help, apologise you ungrateful jerk
-
Ian MacQuarrie
(@MekQuarrie) reported
from
Cumbernauld, Scotland
Anyone else experiencing terrible broadband with @virginmedia right now? Getting into a second week now... 🤷
-
Fiona Sandford
(@sandford_fiona) reported
from
Glasgow, Scotland
@virginmedia no broadband for hours now in G20 - can you help?
-
Krisy 🏴 🇬🇧
(@KrisyFaeGlesga) reported
from
Glasgow, Scotland
I ******* hate @virginmedia these clowns are worse than council workers!! Thank **** I cancelled
-
Kirsty Learmonth
(@kl7582) reported
from
Glasgow, Scotland
@virginmedia Trying to get help with tv box, no online help through the live chat? Can you assist please
-
Declan Robb🍀
(@DeclanRobb) reported
from
Airdrie, Scotland
@virginmedia absolute joke , internet not working again
-
Karen Sime 💙 #TeamNHS
(@Karencrafts) reported
from
Glasgow, Scotland
@MargMarvelous @virginmedia I know. Virgin is down in Glasgow but I still need a new hub as the reset button on mine is broken. I’ve been going in circles on the app and website for the best part of an hour. A simple email address would have resolved it in 5 minutes!
-
David McGill
(@DavidMcGill7) reported
from
Glasgow, Scotland
@virginmedia TV & Internet was down for 4 days last week now it’s all off again & won’t be fixed until tomorrow night at the earliest, a dreadful service 🤬
-
Pauline Campbell-Jones💫🏁😽🦖
(@Lealea2009) reported
from
Glasgow, Scotland
@virginmedia broadband and TV down for 12 hours, having to tether to my mobile so that I can work from home today. 🙁
-
David A
(@tofolo_1) reported
from
Glasgow, Scotland
@virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.
-
Elaine Byrne
(@ElaineB50245734) reported
from
Glasgow, Scotland
@virginmedia I have a complaint and cannot find a email address for it
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Oliver Gard-Murray
(@oliver_jgm) reported
@virginmedia My internet went down yesterday. After 1.5hrs on the phone with unhelpful and rude tech support, I was told it would be back online Friday. How are you supporting your customers during the pandemic when you don’t even provide the service we need to work remotely?
-
Paul Lawford
(@terrorhertz) reported
@SQRLTV @virginmedia I had this EXACT same conversation. They told me I was on a “legacy contract” and couldn’t change it. I even asked to drop my broadband to 100mb, lowest TV Package, and lowest phone. And they offered me £1 off for the £61 they wanted. New customer gets same deal for £42 😕
-
Nathan Clark
(@clarkyclarky7) reported
@virginmedia why am i only receiving 5% of total data speeds, and intermittent dropping today... no good when your WFH... you customer service lines are hideous, hence resorting to social media
-
ADJStreams (Live on Twitch NOW)
(@adjstreams) reported
@virginmedia, scratch what I said about wanting M500, not sure I'm confident I'd get what I pay for when I get this currently through the network test: "There's a network issue which maybe affecting your broadband service"
-
PAUL CANNING
(@pscanning) reported
@virginmedia not very good customer service ignoring messages about broadband issues. Meant to be getting up to 600mbps and getting 100, less than ever b4. I am not phoning and holding for 1hr+ again, just to be fobbed off by someone who clearly had no idea how to fix the issue!!
-
Fredrik Scholtz
(@FredrikScholtz) reported
@virginmedia website says there are no issues I pay for 200mb connection I am currently getting timed out on web pages using a wired connection - no phone support and no faults reported - top service Once again - can someone pls sort out the issue
-
Alex Ryde
(@ADRyde2) reported
@virginmedia is there a way to request to bring broadband to my area, keep saying write your details down but 2 years later still have bad Internet.
-
Mairéad Rose
(@MaireadRG) reported
@virginmedia I would like a response to my complaint please.
-
Dave Copeland
(@dcstretch) reported
@BethAshton @virginmedia @bt_uk is the way to go chum. Very few problems and you don’t have to have installers in. Plug and play.
-
MxxxxM
(@maddiegran) reported
@virginmedia Help!! No response to our issues. No BBC4. No catch up issue C501. No landline for 3 weeks. No response. When we phoned. What do we do???? Paying over £100 a month!!!!!