Virgin Media Outage Report in Banknock, Falkirk, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Banknock, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Banknock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Banknock, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Larbert, Stirling, Falkirk, Bonnybridge, Bellshill, Grangemouth, Coatbridge, Airdrie, Alloa, Cumbernauld and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
TV | |
| Glasgow |
Wi-fi | |
| Larbert |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Banknock, Scotland
Latest outage, problems and issue reports in Banknock and nearby locations:
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia Bad customer service !!
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Debbie Hughes
(@weedebsie19) reported
from
Airdrie, Scotland
@virginmedia Afernoon, are there any issues in the ML6 area as my broadband doesn’t seem to be working. The wi-Fi isn’t connecting to our mobiles & we keep having to use our 4G. Thanks, Debbie
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BigBaz
(@barry206) reported
from
Kirkintilloch, Scotland
@virginmedia online chat !!! What a joke. Waited an hour to chat to someone, “reset your router to factory settings so we can resolve your issue” done that, now having to wait again for advisor. I’m guessing another hour. 😡😡😡😡
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Nathalie *CampgroundsNotPubs* Sheridan
(@drnsheridan) reported
from
Bishopbriggs, Scotland
@virginhelp @SakuraSam3 @Virgin @virginmedia So @virginmedia just got kicked out of a meeting Internet down. Urgent help needed that's been going on for 4 or 5 days now
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Neil
(@CPDdeaf) reported
from
Glasgow, Scotland
Yo @virginmedia.... it’s been 4-5 months and you still have problems with your internet across the country. What are you doing to step up to sort this out? It’s infuriating.
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Grejurn 🏴🇪🇺 B L M
(@_Grejurn) reported
from
Glasgow, Scotland
@virginmedia looks like the midnight hour is upon us again. Two nights in a row the internet's gone down around midnight. This is getting tiresome.
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margaret gallagher
(@touchofglamour) reported
from
North Lanarkshire, Scotland
@virginmedia It's still down, that's been 2 full days, it's actually shocking service, 😡😡 2 people working from home, and kid trying to do school work, I feel this is poor service
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Richard Porter MBE
(@Porter33R) reported
from
Bishopbriggs, Scotland
@virginmedia usually singing your praises however your safeguarding policy for customers who are older people needs refinement. Sales teams not speaking to customer service has caused me and my parent great upset. Please look into training for all your sales staff please.
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Eddie
(@Eddie60156742) reported
from
Glasgow, Scotland
@virginmedia Get a grip Virgin! No TV, no WIFI, no Phone. By far the worst broadband providers ever! Can’t wait to leave yous when the contract is up.
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Eithne Thomson
(@eithnethomson) reported
from
Glasgow, Scotland
@virginmedia Broadband is down. No issues in area. Diagnostic tests say it’s ok. But it’s not working. Please help.
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Stuart O'Kane
(@discostu67) reported
from
Glasgow, Scotland
@virginmedia Says no issues
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scooby
(@A_Stramash) reported
from
Mollinburn, Scotland
@virginmedia really poor service guys 👎 Would not recommend 👎
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scooby
(@A_Stramash) reported
from
Mollinburn, Scotland
@virginmedia so, been trying to get through to these guys for weeks. Can't get thru via phone, chat function on the app doesn't work, the website give options to upgrade or leave, can't remove services and you are directed to the number that u can't get through on 👎
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Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia down again
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scooby
(@A_Stramash) reported
from
Mollinburn, Scotland
@virginmedia shocking service. And going by others it's standard #virginmedia 👎
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mike
(@mikebhoy) reported
from
Glasgow, Scotland
Good old @virginmedia happily enjoying the football on BT on my iPad when your crappy app decides to freeze then kick me out and refuse to recognise my login. Dreadful bit of kit, never works properly.
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Natasha Hayward
(@meeptastic9) reported
from
Falkirk, Scotland
@virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia I had to send them a recorded delivery letter to cancel mine !!!!
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Jonathan
(@Ogilvie75) reported
from
Glasgow, Scotland
@iamalisonperry @virginmedia To be fair VM supply to your house, beyond that you are on your own. Boosters are probably the worst way as they half the signal each turn. We receive 200Mbps, and 3 floors or in the garden up we still have 200. Look at powerlines or mesh networks — best investment you’ll make.
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Meriel Clunas
(@MerielClunas) reported
from
Glasgow, Scotland
@virginmedia Can’t even register the fault as the page is broken 😑
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Craig
(@deadsoultheend) reported
@virginmedia Well will it be fix
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Joanne (she/her)
(@GonnyGolightly) reported
Can’t even report @virginmedia services issue because NO internet. Same as always
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Browser of things
(@browser_things) reported
@virginmedia @sarjeantm01 If this had been any level of security issue they would have had significant pressure to report and fix quickly from ICO with a plan to prevent. That drives prevention and repsonse behaviour. But theres no real pressure on them for an ops issue like this
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chelsea anne george💫
(@chelsanne_201) reported
@virginmedia @macavanagh So if it’s a repeat then why wasn’t it fixed properly earlier ? Instead of having this issue for many people.
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wooby
(@wooby9876) reported
@virginmedia Bro come on the internet has barely worked for weeks now complete blackout
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Agent_Jack_
(@Agent_Jack_) reported
@virginmedia I would love to know what is going on right now from a technical stand point. I have internet for now but would love to know what the issue was. #BetterThanTalkTalk
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Ouchy
(@Ouchy) reported
@Trev_Ange @virginmedia It'll be some set of routers which have had bad config assigned I bet. Oddly some properties resolved whilst others not, even switching DNS.
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Kayden Nzanga
(@KaydenNzanga) reported
@virginmedia Such a dog **** company. Constant issues. Will be going elsewhere
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peter
(@bromalee) reported
@virginmedia Three hours later and a very unhelpful response - how will you be refunding customers like me who have had to change their plans - why his you also not offer any comms to clarify position this morning if happened at 1am this morning - really poor response !
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David Hemmings
(@davehemm) reported
@vmbusiness I saw that you have been experiencing countrywide problems today - have two separate business broadband with you (currently down again). One of the services had 4g backup dongle - this has failed once again to actually work.