Virgin Media

Virgin Media Outage Report in Banknock, Falkirk, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Banknock, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Banknock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Banknock, Falkirk, Scotland 01/01/2026 13:20

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Banknock, Falkirk, Scotland

The most recent Virgin Media outage reports came from the following cities: Larbert, Glasgow, Bonnybridge, Bellshill, Uddingston, Cumbernauld, Airdrie and Falkirk.

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City Problem Type Report Time
United KingdomLarbert Internet
United KingdomGlasgow TV
United KingdomGlasgow Wi-fi
United KingdomGlasgow TV
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Banknock, Scotland

Latest outage, problems and issue reports in Banknock and nearby locations:

  • CKTheFlyingScot CK (@CKTheFlyingScot) reported from Falkirk, Scotland

    So my tivo is being mega slow, ****** up recordings and crashes just from changing the channel...@virginmedia

  • Thecurseoflaura Laura (@Thecurseoflaura) reported from Glasgow, Scotland

    @virginmedia Hi, it’s been like this with Instagram for over a month but other sites work fine and it works fine on 4G. I notice you said it’s a known issue to other people but I need to know when it wil l be fixed

  • Thecurseoflaura Laura (@Thecurseoflaura) reported from Glasgow, Scotland

    @virginmedia Did that but still the same issue. It’s the app I am using FYI. Exactly the same for my husband goo

  • demipip Annie (@demipip) reported from Dullatur, Scotland

    @virginmedia your customer service is crap! Really disappointed today

  • jmilprint Jazza (@jmilprint) reported from Glasgow, Scotland

    @virginmedia No 4HD as stated, never mentioned BBC, Started asking for a pin number half way through a show. Then stated FourHD not available on Virgin. Working now however.

  • NicolaMcC_04 Nicola McCutcheon🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄🍀 (@NicolaMcC_04) reported from North Lanarkshire, Scotland

    @virginmedia home wifi is down, call the help line for them to run a test through automated system only to be cut off so I call back to be told it’s a 30 minute wait to speak to someone because I’m ‘still’ experiencing the same issue! Help!

  • quietarea1 Neil Crossan (@quietarea1) reported from Glasgow, Scotland

    @virginmedia I have entire package with Virgin 4 phones internet etc can I get a problem solved. Never. Truly dreadful

  • decostop JOHN C (@decostop) reported from Glasgow, Scotland

    @virginmedia Web Safe has been on for over a year, this problem has just arisen recently.

  • Malkywhite1975 Malcolm white (@Malkywhite1975) reported from Glasgow, Scotland

    @richardbranson hello Mr Branson just wanted to let you know one of your company's customer service is absolutely terrible in Glasgow i love virgin media but seriously think of switching to sky. I hope you read your loyal customer for over 15 year and fix the problem

  • GillianLW6 Gillian (@GillianLW6) reported from Cumbernauld, Scotland

    Ordered 2 new phones from @virginmedia on Thursday. @YodelOnline were due to deliver on Friday. No attempt made Fri or Sat after waiting in all day. About 8 conversations with yodel and virgin later and I’m now told it will be tomorrow. Yodel are the worst company to deal with 😡

  • GillianLW6 Gillian (@GillianLW6) reported from Cumbernauld, Scotland

    @virginmedia Thank you for your response. I will look into this. I appreciate this is not Virgin Mobiles fault and the bad experience is because of Yodel but, I am a VM customer not a Yodel customer. I am hoping to receive the phones today but not too confident. Thanks.

  • AndrewRainnie Andrew John Rainnie (@AndrewRainnie) reported from Glasgow, Scotland

    @virginmedia It's not a servicing issue. If you look at my twitter feed or my account, you will see that some numpty in your company turned our Internet off three weeks before it was scheduled. We have been without Internet for 5 ******* DAYS! Sort it out.

  • DuncP Dunc Pine (@DuncP) reported from Coatbridge, Scotland

    What is going on with @virginmedia service tonight - channels keep disappearing and getting “Channel not available contact @virginmedia - this is on BBC, ITV and normal channels

  • AndrewRainnie Andrew John Rainnie (@AndrewRainnie) reported from Glasgow, Scotland

    @virginmedia I HAVE SPOKE TO THEM! THEY SAID IT WOULD TAKE THREE ******* DAYS TO FIX THEIR MISTAKE. IT'S NOW FIVE!!!!! WORST. COMPANY. EVER.

  • squawkbox Will 🇪🇺 (@squawkbox) reported from Glasgow, Scotland

    For those on the Virgin media 350Mbps service, reboot your router. Upload speed appears to have increased from 20Mbps to 35Mbps.

  • BillyMcDiarmid Billy McDiarmid 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@BillyMcDiarmid) reported from Glasgow, Scotland

    So @virginmedia still issue cheers for refunds. You ain’t NTL any more guys, so your banking processes should be from when they existed. @Sarah_Mone

  • samboardman99 big sam (@samboardman99) reported from Glasgow, Scotland

    @virginmedia you have the worse customer service in the world. Put on hold for 9 mins then nothing. Disgusting way to treat customers.

  • AndrewRainnie Andrew John Rainnie (@AndrewRainnie) reported from Glasgow, Scotland

    @virginmedia No thanks. I don't want to spend more money on texts just to explain how bad virgin media's customer service truly is. I'll contact CISAS.

  • HeidilooE Heidiloo Edwards (@HeidilooE) reported from Glasgow, Scotland

    @virginmedia Aaaarghh 😤🤬 Just waited 15 minutes to get through, then you cut me off and then when I call back, you're closed.. Is it any wonder I want to leave.... shockingly low service levels for over 2yrs now..

  • LarsJen05560046 Lars Jensen (@LarsJen05560046) reported from Glasgow, Scotland

    @virginmedia The broadband box was erected against my fence surrounding my back garden, making it easy for intruders to climb over, Virgin media have said that the box could have been placed at my front garden, where it would not have created a problem, but the manager did not come back to me

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • lukemitchell50 Luke Mitchell (@lukemitchell50) reported

    @virginmedia Yes both wired and wireless. I got a bogus call from someone claiming to be from VM the other day so don’t want to post details. Why can’t someone from VM just contact me? I’ve been trying to get help for over 2 months

  • girishkumars025 Girish Kumar (@girishkumars025) reported

    @virginmedia I’m calling you guys and trying to reach you for the past 1 month or more and unable to get one of you. How the heck do I even get your collection disconnected??? Never thought virgin media had such a pathetic customer service. My direct payment is in free days, someone respond!

  • JadeElizRodford Jade♥Eliza♥Rodford (@JadeElizRodford) reported

    @virginmedia are there issues in DA11? It doesn’t say so when we check the service status but this is exactly what happened last week and we had a whole day of no internet trying to work from home and homeschool! 😩😩😩

  • valgardening Val Bradley (@valgardening) reported

    @virginmedia Asap for you is 3-4 working months, seemingly. Your error, but our problem.

  • eveantoi Eve Antoi (@eveantoi) reported

    @virginmedia @Pinkhaus1 Your service is awful I can’t believe a manager hung up on me because I couldn’t get my password right and I answered my security questions correctly. I also said the first character of my password correctly and the guy who didn’t understand me told me to give him phonics

  • lilfowl surfs up akechi-kun (@lilfowl) reported

    @xandsta this is such an amazing tweet to wake up to. i would never work for virgin media they live to scam ppl. also was the beetle a cockroach bc japan cockroaches real

  • eveantoi Eve Antoi (@eveantoi) reported

    @damo2225 @virginmedia Same thing they done to me it’s awful

  • jellied1875 Neil Jenkins (@jellied1875) reported

    @virginmedia I want to cancel my account I spoke to one of your colleagues who took My details and then put me back on hold then cut me off.

  • ClaudiaMelancia Cláudia (@ClaudiaMelancia) reported

    @virginmedia trying to cancel my contract, been trying to be on the phone for the 6th time, sometimes I manage to get through but the call gets cut. :( Can you guys make it easier in the website? So we didn't need to call all the time. In Covid times this is ridiculous.

  • TyshasTweetsxo Tysha Sorai ♥ (@TyshasTweetsxo) reported

    Name Me A Broadband Provider Worst Than @virginmedia I’ll Wait... #FixYourShitVirgin