Virgin Media Outage Report in Banknock, Falkirk, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Banknock, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Banknock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Banknock, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Airdrie, Cumbernauld, Bellshill, Viewpark, Uddingston, Bonnybridge, Larbert, Grangemouth, Coatbridge and Denny.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
TV | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Falkirk |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Banknock, Scotland
Latest outage, problems and issue reports in Banknock and nearby locations:
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Scott McMartin
(@scottmcmartin) reported
from
Falkirk, Scotland
@virginmedia been trying to get through to virgin mobile 789 number for over an hours 4 failed attempts. Shocking service. #virginmobileuk
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Minceybhoy
(@jambala) reported
from
Glasgow, Scotland
@virginmedia I'm sorry but with all the abuse I've got I've took to the bottle and drink myself dizzy I feel like I failed my family as the internet was down !!
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Chris A
(@p0rkpiehat) reported
from
Glasgow, Scotland
@virginmedia I’ve wasted enough time phoning and nothing is ever done in response despite agreements being made so the only other call I’ll make is to cancel my contract.
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia Not surprisingly told that I couldn't be transferred to a manager then told they'd transfer me to collections, incompetence of the highest order, shameful customer service, another hour and a half wasted! 😡
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Chris A
(@p0rkpiehat) reported
from
Glasgow, Scotland
@virginmedia After my repeated calls and issues I won’t believe it unless I see it. I haven’t directly spoken to a manager but last time it was apparently approved by a manager and out through while I was on the line. I won’t make anymore calls about this as it’s pointless. I’ll DM my details
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Jimmy Prentice
(@jimmyp314) reported
from
Glasgow, Scotland
Missus been on fone for over half an hour to cancel our @virginmedia subscription but person couldnt help n pit us thru to someone else so been on hold for another 15 mins... hey @richardbranson aint ur pockets fat enough... disgraceful 😡😡😡
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia They put on the notes that I wanted to register a complaint but never registered it as a complaint...so there's no reference 😂😂😂
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Bewildered Boy
(@bewilderedboy) reported
from
Glasgow, Scotland
@jasmclaughlin2 @virginmedia The virgin app says its an issue in my area and its down till tomorrow afternoon. Not amused.
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@virginmedia can you please help me I saw we have a c130 network error on V6 box and can't find WiFi on the list of network to join
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia Unfortunately you've had your chance, this has been the issue since February this year and you either don't have the staff equipped to resolve or plainly just don't want to resolve.
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Stacey Quinn
(@StaceyQ55740408) reported
from
Cumbernauld, Scotland
@virginmedia Want 2 explain why our internet and tv goes down for a change instead of the usual "known issue crap" . If it's maintenance why not just tell the folk that pay your wages the real issue for not bein able to watch the shows they want browse the Web or even work.
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia I will be lodging a complaint followed by cancelling my contract.
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brazen productions- jules hussey
(@brazenprods) reported
from
Glasgow, Scotland
Just had to increase my @O2 data allowance cos my @virginmedia is so bad my phone switches to mobile data all the time.
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Ian Andrew🇬🇧
(@ian46a) reported
from
Cumbernauld, Scotland
@_ran1gers_ @BazBowsk1 @virginmedia YouTube to rename one of the two signals the box sends out. I found this helped. then I got a another router and put hub 3 into modem mode and now it works as it should. The hub 3 is a terrible box.
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia Just been on web chat for 45 mins then phone call for 25 mins to someone who doesn't understand or doesn't want to understand, waiting on hold again, disgraceful customer service.
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Chris A
(@p0rkpiehat) reported
from
Glasgow, Scotland
PSA: it takes @virginmedia 4 months to change your bill after agreeing to reduce it due to bad customer service at which point they put it up. Save yourself some hassle and shout into a well once a month instead, it’ll cost you less.
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Chris A
(@p0rkpiehat) reported
from
Glasgow, Scotland
@virginmedia Putting a complaint in to Ofcom as well as this has gone long past being a disgrace.
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Chris A
(@p0rkpiehat) reported
from
Glasgow, Scotland
@virginmedia I’ve replied to the last email I’d received from the complaints dept where they claimed to have resolved the issue. Won’t be calling again as there’s no point when nothing ever gets resolved and my issue is well documented.
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Bewildered Boy
(@bewilderedboy) reported
from
Glasgow, Scotland
Plan for today was to binge Mindhunter season 2 but thanks to @virginmedia for taking my broadband down that's not happening. Not happy
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Joe Lappin
(@joebhoy08) reported
from
Glasgow, Scotland
@virginmedia I have tried 4 times to cancel my subscription today funny enough I keep getting cut off when I mention cancel.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Carver
(@PeterJCarver) reported
@virginmedia First attempt to cancel my broadband contract... 20mins on hold and then cut off without explanation. Second attempt to cancel my contracts... 40min on hold and counting... :|
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Mikhail St Catherine
(@MikhailPMF) reported
@virginmedia why does no one want to answer the phone, on hold for 1 hour. I want to cancel for a number of reasons, one being shocking customer services
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Janice Preston
(@JaniceP90483744) reported
Virgin media a joke...3 days now trying to contact them to cancel account
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Aman Jain
(@aman_ja) reported
@HibbertsHangout @virginmedia No use, mate! They will just hang up after a while...
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CSimpson
(@C_Simpson_92) reported
Hi @virginmedia Am trying to leave your broadband services as I am moving house, but I'm constantly getting the message of 'we cannot take your call right now...please go online' except the online help directs me back to your phone. Can you help here?
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ProSilverLight
(@ProSilverLight) reported
@virginmedia I have nothing seems to fix the issue last night was really bad the speed was less than 3mb
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Jim Whitehouse
(@jimwhitehouse84) reported
@virginmedia No, I’ve called 4 times already. Have no more time to waste on this. Currently on my 52nd hour of WhatsApp chat with no resolution
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Tina Lynch
(@Tinatarantina01) reported
@virginmedia So yet another day goes by where I have intermittent wifi, unable to contact you and trying to work from home. Coming over to virgin was the worst mistake ever. Received my booster on Saturday - no improvement whatsoever
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Joshua Gilroy
(@JoshuaGilroy5) reported
@virginmedia what's this joke? You've installed ti my property, done an install. Found cable to property is faulty, I've been without net/phone/TV for 3 days. Now being told have to wait another 11days? Why cancel old service if you planned for me to have no services for 14 days?
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dave stead
(@defebe) reported
@virginmedia Tivo.. ... A poor tired out tivo box that probably needs replacing... cough cough.