Virgin Media Outage Report in Banknock, Falkirk, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Banknock, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Banknock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Banknock, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Coatbridge, Larbert, Bonnybridge, Airdrie, Grangemouth, Cumbernauld, Bellshill, Holytown and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Total Blackout | |
| Glasgow |
Total Blackout | |
| Falkirk |
Internet | |
| Glasgow |
TV | |
| Glasgow |
Internet | |
| Glasgow |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Banknock, Scotland
Latest outage, problems and issue reports in Banknock and nearby locations:
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@robmckenzieuk @ramfrancisuk Well…. I’m finding out the hard way that @virginmedia are extremely slow in getting me up and running with a new business installation. On to day three after install, with it not working…
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Think you should give all the Virgin media customers free Pizza for having Tv problems !!! #UnwatchableTv
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John Collins
(@johnco) reported
from
Falkirk, Scotland
That’s me up to 7 days with broken broadband and WiFi, despite an engineer call out and numerous calls. Finally @virginmedia have agreed the hub is faulty. New one arrives on Tuesday. That’ll be 10 days. #whatapalaver
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MunsterBecks
(@Beckinder) reported
from
Glasgow, Scotland
@virginmedia Virgin Media. I am moving house and cannot get Virgin and I've been told I need to lay a fee to leave even though you cannot provide the service
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🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia hurry up and get this issue fixed , laughable that it can affect so many people , TV , internet , my wifi and phone are down
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Robert Inglis
(@ralf1972) reported
from
Glasgow, Scotland
@BSC_Tam @virginmedia @SkyUK My internet was always good,got worse recently,too many channels not working either,got free installation and set up with @SkyUK
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Chrisy
(@cmuir1611) reported
from
Kirkintilloch, Scotland
@MarcJWallace @virginmedia Aye it's stupid how it ends up being such a simple thing in the end. :@(8) is an understatement
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Davie
(@DavieRiffraff60) reported
from
Airdrie, Scotland
@juliagoulding @virginmedia A absolute disgrace Julia I waited bloody 2 bloody days on @virginmedia guy to fix internet a joke two days off work
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MunsterBecks
(@Beckinder) reported
from
Coatbridge, Scotland
@virginmedia But it's not my fault you cannot transfer my service. Yet I'm being penalised for it
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Neil Crossan
(@quietarea1) reported
from
Glasgow, Scotland
@virginmedia down again. Been kept waiting for 4 days for phone was unable to work due to the mobile drop out and now no service. Customer service I’m sure will be up to their usual rubbish standard
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John Collins
(@johnco) reported
from
Falkirk, Scotland
@twarrestrial @virginmedia Turns out it was! Now to see how get a discount for the 10 days without service!
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@vmbusinesshelp @virginmedia New cable installed on Monday, still no service. Being told that they checked this with the internal team and advised that the national hit issue is still outstanding… I am seriously considering cancelling before this becomes even worse!!
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk @robmckenzieuk @virginmedia Even posting online, you get nothing back from them, unlike many other companies whose customer care team swoop in and help. Off this is the way the business users are handled....
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk @robmckenzieuk @virginmedia Well this is a new business install... The lack of why there is a problem is the infuriating part. More so, I've taken two days out of my holiday to be there for their install engineers.
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🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
😂😂 all @virginmedia was down for about an hour there and I'm on their Twitter and they are getting dogs abuse and people demanding compensation 😂 that's the modern world for you , my guess is these people were born after 1997 😂😂
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debbie kelly
(@debsakawifey) reported
from
Glasgow, Scotland
@virginmedia No because I've been told on a recorded message there is a issue if the screen is displaying (V53) in the middle of @BGT results aswell the 3rd time in 2months this has happened!!
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MunsterBecks
(@Beckinder) reported
from
Glasgow, Scotland
@SkyUK Just sent you a DM asking a few questions about the credit switch service and the packages. As I have to pay leave @virginmedia #jokeshop
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debbie kelly
(@debsakawifey) reported
from
Glasgow, Scotland
@richardbranson Mr Branson, I pay for your virgin media services every month without fail, twice this month I have been without tv and wifi for more than 6hrs, this year alone it has went down on more than 3 occasions sort your company out, your quick to take the money from us
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Since changing to virgin Iv had problem after problem No tv services no WiFi 😂😂 I don’t know why I changed in the first place better of give £60 per month to a good cause instead !
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Tracy McCormack 🏴
(@HGLogisticsMgr) reported
from
Falkirk, Scotland
WTF @virginmedia!!! I was watching @BGT, fix it please!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Big Dave
(@davrs77) reported
@virginmedia your customer service is shocking! I phoned advising of broadband issues to be met with denial and to be told that I wasn’t having any problems and that there were no indications of any issues at all. Without even a hint of irony that my call may be an indication!!!
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Michelle D'israeli
(@MDisraeli) reported
@Lea_Plath @virginmedia It is mostly a data privacy issue, yes - under GDPR & the UK's data protection laws they need a lawful basis for processing and I have a right to restrict processing. Processing in this case being passing information to Yahoo search, and as that is based on Bing, on to Microsoft
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Chris
(@cajchecketts) reported
@virginmedia Nope, you tell me to ring to get an engineer but you just get fobbed off by automatic systems that said they will text me and never do, literally cannot get through to speak to anyone
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James Pilson-Wood
(@Daedalusx12) reported
@virginmedia why are you so god dam appalling. Not only are you wait times incredibly long, the service has been shocking I’ve been on the phone over 4.5 HOURS today alone and no less than 3 MANAGERS have hung up on me because they don’t want to deal with my complaint. Discussing
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Katharine Merry
(@KatharineMerry) reported
Funny how when I’ve been put through to cancellations at @virginmedia TWICE after holding for ages .. it doesn’t connect to anything ... hey, we are leaving, and have a new service booked in. No wifi again all day until tomorrow.. & paying 3 figures a month!! *nah *on hold again
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Durrell
(@DurrellDT) reported
But yeah virgin media are moving mad talking about 3 months without no internet service.
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finfar
(@finfar3) reported
@virginmedia shocking customer care , terrible service . Not interested in fixing problems & no responsibility or accountability.
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Mrs H MFL
(@MrsH_MFL) reported
@virginmedia have the cheek to put up their prices after we've been with them for 2 years and yet catchup/on demand never seem to work at the moment! As if it's not expensive enough already 🙄🙄🙄
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Julia Bard #RefugeesWelcome #ReinstateJeremyCorbyn
(@juliabard) reported
Is there a problem with @virginmedia in Upper Holloway?
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rub
(@GRE3DLlNG) reported
guess i’ll go play enstars then wtf i wanted to go on omegle but virgin media think otherwise 💔💔