Virgin Media Outage Report in Alloa, Clackmannanshire, Scotland
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The latest reports from users having issues in Alloa come from postal codes FK10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Alloa, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alloa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Alloa, Clackmannanshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Bonnybridge, Cumbernauld and Alloa.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk |
TV | |
| Bonnybridge |
Internet | |
| Cumbernauld |
Internet | |
| Cumbernauld |
Internet | |
| Falkirk |
TV | |
| Alloa |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Alloa, Scotland
Latest outage, problems and issue reports in Alloa and nearby locations:
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Alf Kelly
(@Keltique) reported
from
Banknock, Scotland
@virginmedia what is going on in the Falkirk District Maybe elsewhere? Channels are either completely missing or partially missing. C'mon we are paying. Fedup with problems with both TV and broadband problems with no explanation Having been with you from start Time to go ??
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Annemarie Doyle
(@doyley_dodo) reported
from
North Lanarkshire, Scotland
@virginmedia when you’re trying to work from home (Coatbridge) but your service provider is Virgin Media and your internet has been down since Thursday! Pretty sure this new job won’t last long under these conditions #tweetingforafriend #tweetingforacolleague #missingtraining
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Laura 💙
(@LaurzieJayx12) reported
from
Banknock, Scotland
I really don’t want to be going to Edinburgh tonight! Bad enough I’m gonna have to watch the game on the virgin media app on my phone, but it’s also bloody freezing 😭
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Haggisking💙
(@Haggiskings) reported
from
Brightons, Scotland
@virginmedia Hi, is it normal for an agent to call to fix internet problems?I pressurised him on his lack of security, he said do you want good service or to cancel?Then hung up?It’s impossible to communicate with you as a corporate organisation so I’m hoping you tweet?
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Alan Kinloch
(@AlanKinloch) reported
from
Dollar, Scotland
@vmbusiness Not when you offer products you can’t then install, but take payment offer installation dates then cancel weeks later without any regard to the customer!
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Rokewood
(@Rokewood) reported
from
Cumbernauld, Scotland
@EvelynArizpe @juliemca @virginmedia Yes, never been with anybody else. None is perfect. But BT has strength in depth
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iain mcmillan
(@iainmcm1) reported
from
Glenochil Village, Scotland
@virginmedia is there a problem with phone lines as been trying for one & half hoours to get through to speak to a person also if i press 1 it sends me text telling me to go online i want to cancel my contract so need to speak to a person
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Gary Ivady
(@Haggischaser) reported
from
Falkirk, Scotland
@virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?
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✨
(@lisaJwatson_3) reported
from
Bo’ness, Scotland
@virginmedia No, only on certain channels (5 HD being the worst) there seems be a static interference. The box is very old so not sure if it is compatible anymore
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Cathy Quinn
(@CathyQuinn13) reported
from
Cumbernauld, Scotland
@virginmedia My husband has been on phone for 90 minutes trying to close an account following a bereavement. He could not get anyone who could actually help him. Absolutely shocking service Virgin Media !!!
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Yvonne Harley 🤘🏻🎶☠️
(@YvonneGHarley) reported
from
Glenochil Village, Scotland
When you watch the status updates from @virginmedia and it goes past the planned resolution time - when working from home becomes a challenge- eta now tomorrow so that’ll have been nearly 30 hours with no service #workingfromhomechallenges
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Gary Connor
(@connor_gary) reported
from
Dullatur, Scotland
@virginmedia @MartinSLewis I am trying to cancel my contract due to price hike. Contact number unavailable and up to 4 hour wait on chat. Plenty operators available when you cold call customers. Please sort out phone and chat response
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Darren Ja-la-la-la-la-la-la-la-land
(@CountingSheep5) reported
from
Falkirk, Scotland
@virginmedia And it's back down at just 16Mbps now. It happens intermittently.
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James
(@jamesblack1986) reported
from
Denny, Scotland
Delighted to see @virginmedia's internet is back to being a back of ****.
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Linda Hamilton
(@Lindsham1) reported
from
Whitecross, Scotland
Got Premier Sports for todays game through Virgin Media at £9.99 with the option to cancel after 30 days. 🇳🇬🇳🇬🇳🇬🇳🇬
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NovaTrance - Trapped in Space and Chronic Pain
(@Nova_Trance) reported
from
Cumbernauld, Scotland
Still not had a reply from @virginmedia and I'm still having connection drops. This is still affecting my work. Its been a week now. Can you confirm if there's an area outage or something.
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
Sorry folks for the very sudden end of stream, @virginmedia is doing works in my area and that means until 2024, every 4th of the month my inet will go down. Today and 2 days ago where exceptions to prepare for the works. Sorry folks!
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JeepSco - MM7SCO
(@ScoJeep) reported
from
Cumbernauld, Scotland
@virginmedia I sent a complaint in to your company 10 days ago regarding my shocking ping rates and slow speeds on my broadband. Still no response, not even to confirm you received my complaint. After 1 hour on hold without even speaking to an agent, I get disconnected.
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Darren Ja-la-la-la-la-la-la-la-land
(@CountingSheep5) reported
from
Falkirk, Scotland
@virginmedia Currently at 374Mbps on wireless, so not the worst it's been. 943Mbps on wired.
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Audrey Clark
(@Auds_Clark) reported
from
Bo’ness, Scotland
@virginmedia I have no internet. And your ‘help’ line says you’re closed due to Covid. So how do I resolve my issues??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Terry Bennett
(@terryjbennett) reported
@virginmedia Yes, as I wrote, numerous times. The guy yesterday was totally embarrassed that he knew the problem was Netflix and could not help
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nick
(@nickmsylv) reported
@SamsJolene @virginmedia They are trying to increase my bill from 35 a month to 74. On hold for an hour. Impossible to speak to someone to cancel. Absolute jokers
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betty bot 3000
(@bettinalatomtom) reported
@virginmedia pls help I am trying to cancel my contract as I am moving house. Been on hold for 30 mins/eternity. Is there another less painful way to do this?
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Rahat Hussain
(@RahatHu64901134) reported
@virginmedia @jet2tweets Absolutely disappointed. my complaint C-150522192 has been closed without even speaking to me. I am £15 pounds disadvantaged per month. Had Sky for 15 years they never dealt with customers like that. Absoltely shocked with standards from company like virgin
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Del Forryan
(@DForryan2) reported
@virginmedia Our Wi-Fi cuts in and out and is lost altogether at least 1 day a week. Your automated phone service suggested there’s no fault (I did have Wi-Fi at that time) and cuts me off. Can’t speak to anyone about intermittent coverage.
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Tui 🇵🇸 🌸
(@tuimonkey) reported
@O2 @virginmedia We are not in a fibre area and the Virgin broadband checker doesn’t even recognise our postcode! The account is with O2. Absolutely appalling service as usual
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Art
(@art_renewed) reported
@virginmedia why is it that you can't supply a new router to me to replace a broken one without an engineer visit unless I agree to DOUBLE my monthly payment for a service extra I dont want? Is extortion your new way of making money?
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Adrian Bunn
(@AdrianBunn) reported
@virginmedia you have destroyed my lawn installing my broadband. I’ve now submitted a complaint online, done a live chat and been stuck on the phone forever. Please take accountability and fix the problem you’ve caused!
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Hazel
(@halobabeee) reported
@virginmedia Almost a week since I’ve tried to get help… still nothing…
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***** ******
(@pebbs_uk) reported
@virginmedia It was a software update, as it was green according to the internet. But yes I get flashing lights from service outage all the time. I went into settings and set the light bar to 0% BUT YOU OVER RULE THAT and cause it to start flashing at 100% brightness, Waking me up every time