Virgin Media Outage Report in Alloa, Clackmannanshire, Scotland
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The latest reports from users having issues in Alloa come from postal codes FK10 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Alloa, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alloa, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Alloa, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Alloa, Grangemouth, Bonnybridge, and Cumbernauld.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk
|
Internet | 6 days ago |
|
Falkirk
|
Total Blackout | 12 days ago |
|
Alloa
|
Internet | 14 days ago |
|
Grangemouth
|
TV | 15 days ago |
|
Falkirk
|
TV | 21 days ago |
|
Bonnybridge
|
Internet | 28 days ago |
Community Discussion
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Virgin Media Issues Reports Near Alloa, Scotland
Latest outage, problems and issue reports in Alloa and nearby locations:
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Dave Stone (@Appolotech) reported from Stirling, Scotland@virginmedia Stoping them should be automated. It’s more than just a casual annoyance. You caused additional stress in a very bad time, and all your staff denied the issue and made it worse. Automation isn’t an excuse for bad customer experience.
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Stuart 🏴 (@StuartSned) reported from Bo’ness, Scotland@virginmedia what is going on with email accounts. I’m down!!
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Jillian Thomson (@JillBile) reported from Haggs, Scotland@virginmedia Hi I can't access @NetflixUK from my virgin box. Is there a problem with the app?
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Natasha Hayward (@meeptastic9) reported from Falkirk, Scotland@virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/
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Alex Clowes (@Yossarian_sco) reported from Cumbernauld, Scotland@virginmedia wi-fi seems to be down in Cumbernauld G67 , and the footballs on soon , wont be happy 👀.
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Shez (@shehzadinho) reported from Brightons, ScotlandI've been put on hold by virgin media for FORTY FIVE minutes now bro wtf
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Stuart P (@StuP44) reported from Cumbernauld, Scotland@virginmedia What's happened is she changed some account details, bank account and name....and since then her connection has been cut....seems more an administrative issue than technical.
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Jim Healy (@jimhealy10) reported from Grangemouth, Scotland@virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!
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liz walker (@lizwalk64409943) reported from Cumbernauld, Scotland@LibertyLndnGirl @virginmedia I had to send them a recorded delivery letter to cancel mine !!!!
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Duncan MacColl (@hungryduncs) reported from Grangemouth, Scotland@virginmedia catch up not working ?
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Haggisking (@Haggiskings) reported from Brightons, Scotland@virginmedia you sent someone out to fix our leaky phone line. He used silicone and gunged up the wires - now we can’t call you to tell you he properly broke it with the repair... help....
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Fiona Collie (@tartan1314) reported from Bonnybridge, Scotland@virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor
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Paul 🏴🇪🇺🏴☠️🏳️🌈 (@Keenan38Keenan) reported from North Lanarkshire, Scotland@virginmedia all my services are down. Can anyone shed some light as to whats going on
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Lauren Davenport (@_laurennnxo) reported from North Lanarkshire, Scotland@virginmedia down again when I have many @louistheroux documentaries to get through is a cruel twist of fate
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liz walker (@lizwalk64409943) reported from Cumbernauld, Scotland@LibertyLndnGirl @virginmedia Bad customer service !!
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Rae 🐨 (@rae_rae_95) reported from Falkirk, ScotlandVirgin Media wifi is down again. 4 days running 🙃
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margaret gallagher (@touchofglamour) reported from North Lanarkshire, Scotland@virginmedia It's still down, that's been 2 full days, it's actually shocking service, 😡😡 2 people working from home, and kid trying to do school work, I feel this is poor service
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Jillian Thomson (@JillBile) reported from Haggs, Scotland@virginmedia hi is there a problem with Netflix? I can't access it.
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JeepSco - MM7SCO (@ScoJeep) reported from Cumbernauld, Scotland@virginmedia I sent a complaint in to your company 10 days ago regarding my shocking ping rates and slow speeds on my broadband. Still no response, not even to confirm you received my complaint. After 1 hour on hold without even speaking to an agent, I get disconnected.
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Steve (@steve2theizzO) reported from Falkirk, ScotlandWhat is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ohhappydays53 (@warboys53) reported@virginmedia @YODELhell @Kirk_Jonathon Can’t you cancel your contract? I know it doesn’t solve your problem but it looks like Virgin are happy to wash their hands of it. Like most companies they only do something when it starts costing them money.
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XdXfX (@XdXfX3) reported@virginmedia Apparently there is no issue. We have rebooted, reset and followed all the online guides but we still have no WiFi. Apparently an engineer at the exchange resolved the issue yesterday but several reboots and 12 hours later still no WiFi
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Martin Thomas (@Martin_Thomas) reported@virginmedia - something changed in the web safe settings in the last few days. All media content on @twitter were showing as conten not available. The only fix was to turn off the “Child Safe” in the web safe settings. Please investigate as this is not an ideal approach.
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kaley 🏁 (@kayldavenport) reported@virginmedia so why is it now saying ‘no issues in area’ when we STILL don’t have internet??
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Never Heard of Customer service (@HeardCustomer) reported@virginmedia Under what section should I lo bad customer service and call back never returned?
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Andrew N (@Potatoes274) reported@virginmedia Have had nothing but trouble with your internet all morning - what's going on? Reading, Berkshire area.
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Lauren 🦩 (@LaurenLozDavies) reportedHey @virginmedia every video on my twitter feed isn't working stating "content unavailable" I was able to fix this on my phone by disconnecting from the WIFI but the problem persists on my laptop which I can't disconnect from the WiFi. How can you fix this?
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Kate Hall (@kategiffard) reported@virginmedia Exchanging messages is not having a verbal conversation. I need assurances this will be resolved to my satisfaction today. Disappointing customer service so far.
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XdXfX (@XdXfX3) reported@virginmedia customer service is so bad. No WiFi since Thursday and still no closer to being fixed. The call centre staff are useless and have no idea what they are doing just hurry you off the line. #shouldofstayedwithsky
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Kate Hall (@kategiffard) reported@virginmedia I’ve dialled this number twice and you are unable to speak to a human being on it. It refers to online constantly. Poor.