Virgin Media Outage Report in Alloa, Clackmannanshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Alloa, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alloa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Alloa, Clackmannanshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Cumbernauld, Bo’ness, Larbert, Grangemouth, Denny and Bonnybridge.
City | Problem Type | Report Time |
---|---|---|
Falkirk | Internet | |
Falkirk | TV | |
Cumbernauld | Internet | |
Falkirk | Internet | |
Falkirk | Wi-fi | |
Cumbernauld | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Alloa, Scotland
Latest outage, problems and issue reports in Alloa and nearby locations:
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Dalus
(@Dalus93) reported
from
Cumbernauld, Scotland
Im howling. The customer service i have recieved from @virginmedia is an absolute joke. Talking to one of their "internet techs" and they didnt even know what a Cat 6 cable was. Not to mention im paying £41 a month for a service that drops randomly every few days.
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RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜
(@lovemojo1991) reported
from
Falkirk, Scotland
@virginmedia my WiFi aint working its having bad connection
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Dale McLean
(@Dalus93) reported
from
Cumbernauld, Scotland
No internet until Monday. Good old @virginmedia - told them I'd been having issues for weeks, was told to monitor it, THEN they say 'oh we thought it had resolved itself'... Clearly not if I'm still calling. sounded like they just wanted me off the phone asap tbh. Switching ASAP
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RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜
(@lovemojo1991) reported
from
Falkirk, Scotland
@virginmedia our network and other people's internet down again!! Seriously this keeps happening
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Augmented Deviant ⭕
(@KetaminePanda) reported
from
Brightons, Scotland
So was playing competitively Overwatch last night, and on 3 separate times the ******* internet cut out. I lost a whole lot of points cause I couldn't get back in and got temporarily banned.. thanks Virgin #virginmedia
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Lauren Davenport
(@_laurennnxo) reported
from
North Lanarkshire, Scotland
@virginmedia down again when I have many @louistheroux documentaries to get through is a cruel twist of fate
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Dale McLean
(@Dalus93) reported
from
Cumbernauld, Scotland
@alexasry @virginmedia Yeah I'm on 210/20 for like £40pm, but the quality and customer service recently has been shocking
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Rae 🐨
(@rae_rae_95) reported
from
Falkirk, Scotland
Virgin Media wifi is down again. 4 days running 🙃
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Andy 🏳️🌈🍀🏴
(@AndyMac2805) reported
from
Cumbernauld, Scotland
@virginmedia Thanks for the response, I know you’ll be busy, understandably, but my tv/broadband/phone services are not working, and it’s quite necessary since I need to work from home
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andrew swanston
(@swany1988) reported
from
Redding, Scotland
@virginmedia hi was promised a manager call back 2 days ago and not happened. Piss poor customer service !! Only been with you just over a month and my experience is ruined !!!
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Dale McLean
(@Dalus93) reported
from
Cumbernauld, Scotland
@alexasry @virginmedia Honestly can not wait to move. Just don't have the money to pay installation fees etc rn which sucks so I'm stuck with them til I do.
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
The @virginmedia challenge. How long can you keep your internet connection before it goes down. 26 minutes and you’re lucky.
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Stevie Beveridge 🏴🐝
(@StevieBev) reported
from
Falkirk, Scotland
@dddun0407 @virginmedia You will have to pay mega too as well, utter scumbag of a company, even with what’s going on in the world they won’t give a shit about you x
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Stevie Beveridge 🏴🐝
(@StevieBev) reported
from
Falkirk, Scotland
@leejarrett73 @virginmedia Cancel it, I’m telling ye, it’s murder
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Stuart 🏴
(@StuartSned) reported
from
Bo’ness, Scotland
@virginmedia what is going on with email accounts. I’m down!!
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Anna Bell Coaching
(@annabellcoach) reported
from
Bo’ness, Scotland
@virginmedia my broadband is down yet again. Several working hours lost. Four (long) calls later and now just an automated response. Poor show. 🤔 #badservice #homeworking
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Anna Bell Coaching
(@annabellcoach) reported
from
Bo’ness, Scotland
@virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.
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CHӘLLӘY
(@chelleybbs) reported
from
Banknock, Scotland
@jimbombers @virginmedia Router is a no show after a full fortnight no fkn internet first world problems 😂 nah shocking service for the amount we pay tho
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Ian Fitzpatrick
(@Ianiesta8) reported
from
Falkirk, Scotland
@virginmedia I was looking to upgrade to a TV Package, but the deal for a new customer was far better than the deal I was offered.
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Louise McMonigle
(@xXxsqueegexXx) reported
from
Cumbernauld, Scotland
@virginmedia ABSOLUTELY DISGUSTED! My bill £30 higher this month. Charged for calls over 60mins last month. Mortgage! Car! UniversalCredit! All with hours & hours waiting time. Being told tough I have to pay it! Zero help available! Family of 4. Both Self employed. No money! Joke
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Elizabeth Reed
(@MissLizzieReed) reported
@virginmedia Back in July after another call to deal with debt collection for service I cancelled I’m January - i thought the issue was resolved in so much as the so called missed payment was cleared - despite virgin media owing me…. Now a default on my credit file!!
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Cheryl 🏴
(@CherylBetty) reported
@D1994Jordan @virginmedia Im having same issue. Service status says come back later but i want to know a rough time on how long it might be off
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Elizabeth Reed
(@MissLizzieReed) reported
@virginmedia Your service is the worst. Stressful and negligent. Read the history on the tweets.
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Angus Crabbie
(@Trees4Scotland) reported
@virginmedia No the call cut out after 60 minutes of waiting time - a total disregard for existing customers
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Willie Gillan
(@Williegillan) reported
@virginmedia could you check the broadband service for post code G813JB . Seems to be down , just like your website or I'd check it myself. Thanks.
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🍀 🏴 🇮🇹 Celtico FC Sostenitore🍀
(@8881CFcitleC) reported
@virginmedia It’s been down since 4am so please forgive me if I do not believe a word you say. Clearly the fact it is still not fixed and we are without anything extremely unsatisfactory
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DJW
(@solilad) reported
@virginmedia We are too, but no one seems to help but your happy to take our money each month?
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🍀 🏴 🇮🇹 Celtico FC Sostenitore🍀
(@8881CFcitleC) reported
@Williegillan @virginmedia It’s not down though took about 5 minutes until it updated my request. Looks like everyone down so a lot if traffic
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unknown
(@KPOPFANATIC0) reported
I have been promised a call back from a manager twice to actively sort out bill issue which I have raised 6 days ago but both times been let down. Already waited 48hrs @virginmedia does wasting my time waiting for a phone call display exceptional customer service?
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JabbyDodger
(@LizW75477710) reported
@DessyArkle @virginmedia That annoys me too especially when you see the new customer offers