Virgin Media Outage Report in Alloa, Clackmannanshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Alloa come from postal codes FK10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Alloa, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alloa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 03: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Alloa, Clackmannanshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Larbert, Bonnybridge, Alloa, Grangemouth, Cumbernauld, Bo’ness and Denny.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk |
Internet | |
| Larbert |
Wi-fi | |
| Bonnybridge |
Internet | |
| Alloa |
TV | |
| Falkirk |
Wi-fi | |
| Grangemouth |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Alloa, Scotland
Latest outage, problems and issue reports in Alloa and nearby locations:
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Jim Healy
(@jimhealy10) reported
from
Grangemouth, Scotland
@virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!
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Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia hi is there a problem with Netflix? I can't access it.
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Dave Stone
(@Appolotech) reported
from
Stirling, Scotland
@virginmedia Stoping them should be automated. It’s more than just a casual annoyance. You caused additional stress in a very bad time, and all your staff denied the issue and made it worse. Automation isn’t an excuse for bad customer experience.
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Duncan MacColl
(@hungryduncs) reported
from
Grangemouth, Scotland
@virginmedia catch up not working ?
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia Bad customer service !!
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Stuart 🏴
(@StuartSned) reported
from
Bo’ness, Scotland
@virginmedia what is going on with email accounts. I’m down!!
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Steve
(@steve2theizzO) reported
from
Falkirk, Scotland
What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
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margaret gallagher
(@touchofglamour) reported
from
North Lanarkshire, Scotland
@virginmedia It's still down, that's been 2 full days, it's actually shocking service, 😡😡 2 people working from home, and kid trying to do school work, I feel this is poor service
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia I had to send them a recorded delivery letter to cancel mine !!!!
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JeepSco - MM7SCO
(@ScoJeep) reported
from
Cumbernauld, Scotland
@virginmedia I sent a complaint in to your company 10 days ago regarding my shocking ping rates and slow speeds on my broadband. Still no response, not even to confirm you received my complaint. After 1 hour on hold without even speaking to an agent, I get disconnected.
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Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia Hi I can't access @NetflixUK from my virgin box. Is there a problem with the app?
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Lauren Davenport
(@_laurennnxo) reported
from
North Lanarkshire, Scotland
@virginmedia down again when I have many @louistheroux documentaries to get through is a cruel twist of fate
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Rae 🐨
(@rae_rae_95) reported
from
Falkirk, Scotland
Virgin Media wifi is down again. 4 days running 🙃
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Haggisking
(@Haggiskings) reported
from
Brightons, Scotland
@virginmedia you sent someone out to fix our leaky phone line. He used silicone and gunged up the wires - now we can’t call you to tell you he properly broke it with the repair... help....
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Paul 🏴🇪🇺🏴☠️🏳️🌈
(@Keenan38Keenan) reported
from
North Lanarkshire, Scotland
@virginmedia all my services are down. Can anyone shed some light as to whats going on
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Alex Clowes
(@Yossarian_sco) reported
from
Cumbernauld, Scotland
@virginmedia wi-fi seems to be down in Cumbernauld G67 , and the footballs on soon , wont be happy 👀.
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Shez
(@shehzadinho) reported
from
Brightons, Scotland
I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf
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Stuart P
(@StuP44) reported
from
Cumbernauld, Scotland
@virginmedia What's happened is she changed some account details, bank account and name....and since then her connection has been cut....seems more an administrative issue than technical.
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Natasha Hayward
(@meeptastic9) reported
from
Falkirk, Scotland
@virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/
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Fiona Collie
(@tartan1314) reported
from
Bonnybridge, Scotland
@virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nathalie Sheridan 🇪🇺🇬🇧🇧🇪🐶🪴☕
(@NASheridan) reported
@Mandoline_Blue I've been an O2 customer for almost 20yrs, then following the merger with Virgin Media, issues have crept in: Priority app offers not as good as they were/come with more conditions, tariffs not as competitive, difficult to reach customer service. I'm leaving them in August
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JAMES
(@MrVictorJay) reported
@UncalmItalian @4Viewers I have this problem a lot on my tv. @virginmedia top set box don’t load any of the episodes.
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Alan Durney
(@AlanDurney) reported
@virginmedia Go to SKY or BT, Virgin's customer service is dreadful and they are overpriced! I am switching this month.
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Kashan Khan
(@KashanKhan) reported
@virginmedia I'm trying to upgrade my account package with you, but you won't let me log into MyVirginMedia and you won't let me reset my password. If you are turning away a loyal customer of 20 years and my money then I'm happy to go elsewhere and join @bt_uk
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Tracey Lloyd
(@misstraceylloyd) reported
@virginmedia Hi. After four hours of trying on the various platforms I had no joy. Is there anything you can do to get someone to call me please? I want to cancel & go to another provider
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lynsey h
(@lgmh78) reported
@virginmedia No known issues in area - never is. Just really poor service.
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Craig Smee
(@CraigSmee87) reported
@virginmedia Nope but I got a nice little call today to tell me not to worry the technician is coming to fix it in 4 weeks time. Nice of u to let me know. In the meantime I’ll take a £15 credit off my bill. Really I shouldn’t have to pay a thing a Amy service is not what I’m paying for.
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Jasmine the European Cat
(@JeanneBartram) reported
@virginmedia @Florence_R_A I really cannot stand this appallingly unhelpful service!
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Jasmine the European Cat
(@JeanneBartram) reported
@virginmedia @Florence_R_A I don't want a house phone in a room out the way at the top of the house, its too far to go before the phone rings off. Simple! I want to cancel the phone line. And if its going to be this difficult then maybe I need to arrange another provider altogether.
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Nin
(@Nin_Boombox) reported
@virginmedia She told me all was sorted she’s applied the discount and got me back down to my normal price. My bill due in next few days is still £139.99. I can’t understand what is so difficult. I need this sorting before I’m billed that amount.