Virgin Media outages and service status in Alloa, Scotland

Problems in the last 24 hours in Alloa, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alloa, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Alloa, Scotland

The most recent Virgin Media outage reports came from the following cities: Falkirk, Linlithgow, Alloa, Tillicoultry, and Bonnybridge.

City	Problem Type	Report Time
Falkirk	Internet	4 days ago
Falkirk	E-mail	8 days ago
Falkirk	TV	10 days ago
Falkirk	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Alloa, Scotland

Latest outage, problems and issue reports in Alloa and nearby locations:

• 
  Fiona Collie (@tartan1314) reported 3 minutes ago from Bonnybridge, Scotland

  @virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor

• 
  Gary Connor (@connor_gary) reported 5 minutes ago from Dullatur, Scotland

  @virginmedia @MartinSLewis I am trying to cancel my contract due to price hike. Contact number unavailable and up to 4 hour wait on chat. Plenty operators available when you cold call customers. Please sort out phone and chat response

• 
  John Collins (@johnco) reported 5 minutes ago from Falkirk, Scotland

  That’s me up to 7 days with broken broadband and WiFi, despite an engineer call out and numerous calls. Finally @virginmedia have agreed the hub is faulty. New one arrives on Tuesday. That’ll be 10 days. #whatapalaver

• 
  DJ Col-C Colin C (@Dj_ColC) reported 8 minutes ago from Cumbernauld, Scotland

  @virginmedia The up load speed keeps dropping out to zero resulting in loss of connection! Think engineers call that surging! We have had the same issue at our property before but according to your engineers was only us and they couldn't find fault!

• 
  Ian Fitzpatrick (@Ianiesta8) reported 9 minutes ago from Falkirk, Scotland

  @virginmedia I was looking to upgrade to a TV Package, but the deal for a new customer was far better than the deal I was offered.

• 
  Arek Kwapis (@AG_Developer) reported 10 minutes ago from Falkirk, Scotland

  Sorry folks for the very sudden end of stream, @virginmedia is doing works in my area and that means until 2024, every 4th of the month my inet will go down. Today and 2 days ago where exceptions to prepare for the works. Sorry folks!

• 
  Arek Kwapis (@AG_Developer) reported 10 minutes ago from Falkirk, Scotland

  @virginmedia Is there any ETA on issue resolution?

• 
  Stacey Quinn (@StaceyQ55740408) reported 12 minutes ago from Cumbernauld, Scotland

  @virginmedia Want 2 explain why our internet and tv goes down for a change instead of the usual "known issue crap" . If it's maintenance why not just tell the folk that pay your wages the real issue for not bein able to watch the shows they want browse the Web or even work.

• 
  Annie (@demipip) reported 27 minutes ago from Dullatur, Scotland

  @virginmedia your customer service is crap! Really disappointed today

• 
  Stuart P (@StuP44) reported 29 minutes ago from Cumbernauld, Scotland

  @virginmedia What's happened is she changed some account details, bank account and name....and since then her connection has been cut....seems more an administrative issue than technical.

• 
  margaret gallagher (@touchofglamour) reported 31 minutes ago from North Lanarkshire, Scotland

  @virginmedia It's still down, that's been 2 full days, it's actually shocking service, 😡😡 2 people working from home, and kid trying to do school work, I feel this is poor service

• 
  Alan Kinloch (@AlanKinloch) reported 36 minutes ago from Dollar, Scotland

  @vmbusiness Not when you offer products you can’t then install, but take payment offer installation dates then cancel weeks later without any regard to the customer!

• 
  liz walker (@lizwalk64409943) reported 37 minutes ago from Cumbernauld, Scotland

  @LibertyLndnGirl @virginmedia Bad customer service !!

• 
  James (@jamesblack1986) reported 40 minutes ago from Denny, Scotland

  Delighted to see @virginmedia's internet is back to being a back of ****.

• 
  Nanook🐶 (@bazer100) reported 44 minutes ago from Cumbernauld, Scotland

  @virginmedia broadband off again this morning, Bill's going up, service keeps going down. Improvements needed or change is on the horizon

• 
  andrew swanston (@swany1988) reported 47 minutes ago from Redding, Scotland

  @virginmedia hi was promised a manager call back 2 days ago and not happened. Piss poor customer service !! Only been with you just over a month and my experience is ruined !!!

• 
  Dalus (@Dalus93) reported 47 minutes ago from Cumbernauld, Scotland

  Im howling. The customer service i have recieved from @virginmedia is an absolute joke. Talking to one of their "internet techs" and they didnt even know what a Cat 6 cable was. Not to mention im paying £41 a month for a service that drops randomly every few days.

• 
  CHӘLLӘY (@chelleybbs) reported 49 minutes ago from Banknock, Scotland

  @jimbombers @virginmedia Router is a no show after a full fortnight no fkn internet first world problems 😂 nah shocking service for the amount we pay tho

• 
  Scottish (@Scottish720) reported 51 minutes ago from Skinflats, Scotland

  @virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous

• 
  CK (@CKTheFlyingScot) reported 51 minutes ago from Falkirk, Scotland

  So my tivo is being mega slow, ****** up recordings and crashes just from changing the channel...@virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sleepy (@Sleepyteacher3) reported 5 minutes ago

  @virginmedia Hello! I still haven’t had an activation email to be able to watch TNT through HBO App. I have TNT in my package. I have chatted on live chat to different people who keep saying ‘wait 24 hours for email’. 24 hours later… no email! Getting no support😔

• 
  🏍️ TThe Smelly Hippie ✌️ (@HippieSmel48310) reported 9 minutes ago

  @virginmedia @bexholloway Your broadband is ******* garbage, 5th outage this week, absolute trash.

• 
  m a t t (@weyland76) reported 9 minutes ago

  .@virginmedia my TV box will not record anything. Every recording says "recording failed due to a technical issue" but I have no idea what that issue is?

• 
  Clare B (@Gagabids) reported 10 minutes ago

  We've had no Prime for 3 days, what is the issue? @virginmedia

• 
  Alan Roberts (@AlanRob68902430) reported 11 minutes ago

  @shenry1972 @virginmedia @skytv Same with me 22 ish years, no call to try keep a customer just threats of charges if I don't post there router

• 
  Jayneadele (@Jayanic) reported 13 minutes ago

  Trying to contact @virginmedia So frustrating! Need to sort out your customer service! 😡

• 
  Vikram (@VikramRajpara09) reported 16 minutes ago

  @virginmedia I have sent you a private message. A rep rang me on WhatsApp just now to tell me: “Internet is down. It will be back up tomorrow.” I explained IN DEPTH the issues to which I was dismissed to be told you’ll recieve compensation as good will. Good will?? I’m a paying customer

• 
  jason (@Jason29wctb) reported 20 minutes ago

  Thanks to the VM staff on here for all the attempted help , found me first text on this broadband fault and it was January 2021 , disconnection next month off to get working internet ,VM needs to stop concentrating on speed and fix lack of quality @virginmedia

• 
  Karen B 🥀🇪🇺 🇺🇦💜🤍💚KarenB@KBGreyhoundLady (@KBGreyhoundlady) reported 21 minutes ago

  @Lewis_BGA @BBCBreakfast Virgin media did the same. The call centre was in Wythenshawe Manchester. Now it’s in the Indian subcontinent. OH had a mare as our e mails crashed. Lovely young woman but SO hard to understand. Also AGES trying to get through to speak to a human. Customer service is dead

• 
  Jo (@WhitmoreJo) reported 25 minutes ago

  I'm on call to one of your sales team and trying to cancel phone and tv and just have broadband but I'm being told that's not ok and I can't? @tradingstandards @virginmedia @virginmedia