Virgin Media Outage Report in Alloa, Clackmannanshire, Scotland
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The latest reports from users having issues in Alloa come from postal codes FK10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Alloa, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alloa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Alloa, Clackmannanshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Larbert, Stirling, Falkirk, Bonnybridge, Grangemouth, Alloa, Cumbernauld and Bo’ness.
| City | Problem Type | Report Time |
|---|---|---|
 Larbert |
Internet | |
| Stirling |
Internet | |
| Falkirk |
||
| Bonnybridge |
Wi-fi | |
| Falkirk |
Wi-fi | |
| Bonnybridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Alloa, Scotland
Latest outage, problems and issue reports in Alloa and nearby locations:
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Anna Bell Coaching
(@annabellcoach) reported
from
Bo’ness, Scotland
@virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.
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DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia The up load speed keeps dropping out to zero resulting in loss of connection! Think engineers call that surging! We have had the same issue at our property before but according to your engineers was only us and they couldn't find fault!
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RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜
(@lovemojo1991) reported
from
Falkirk, Scotland
@virginmedia our network and other people's internet down again!! Seriously this keeps happening
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Ian Andrew🇬🇧
(@ian46a) reported
from
Cumbernauld, Scotland
@_ran1gers_ @BazBowsk1 @virginmedia YouTube to rename one of the two signals the box sends out. I found this helped. then I got a another router and put hub 3 into modem mode and now it works as it should. The hub 3 is a terrible box.
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DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia No again it's only when test is complete it tells you there a problem! When we call they say there is a problem but the service status for the area isn't updated with the problem or estimate fix time! The cust services have no idea what I'm talking about! Scripted calls!
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andrew swanston
(@swany1988) reported
from
Redding, Scotland
@virginmedia hi was promised a manager call back 2 days ago and not happened. Piss poor customer service !! Only been with you just over a month and my experience is ruined !!!
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Dale McLean
(@Dalus93) reported
from
Cumbernauld, Scotland
@alexasry @virginmedia Yeah I'm on 210/20 for like £40pm, but the quality and customer service recently has been shocking
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Tracy McCormack 🏴
(@HGLogisticsMgr) reported
from
Falkirk, Scotland
WTF @virginmedia!!! I was watching @BGT, fix it please!!!
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Robert McCubbing
(@cubsi1) reported
from
Bo’ness, Scotland
FFS @virginmedia please sort out your customer service. After finally getting through to change my package, I was put on hold again and transferred to another department. I hung up after 1 hour on hold!!! Think I’ll just cancel and take my business elsewhere
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Dale McLean
(@Dalus93) reported
from
Cumbernauld, Scotland
No internet until Monday. Good old @virginmedia - told them I'd been having issues for weeks, was told to monitor it, THEN they say 'oh we thought it had resolved itself'... Clearly not if I'm still calling. sounded like they just wanted me off the phone asap tbh. Switching ASAP
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DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia your service is diabolical litterly the worst I've ever came across! Your customer support is on par with the service! I've had poor Internet in Glasgow area now for over two weeks and there still no outage notification on your site! Bye virgin media
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Dalus
(@Dalus93) reported
from
Cumbernauld, Scotland
Im howling. The customer service i have recieved from @virginmedia is an absolute joke. Talking to one of their "internet techs" and they didnt even know what a Cat 6 cable was. Not to mention im paying £41 a month for a service that drops randomly every few days.
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Nanook🐶
(@bazer100) reported
from
Cumbernauld, Scotland
@virginmedia broadband off again this morning, Bill's going up, service keeps going down. Improvements needed or change is on the horizon
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✭✭Lorne Callaghan✭✭
(@LorneCallaghan) reported
from
Linlithgow, Scotland
@virginmedia is there a problem with smtp server for Blueyonder. Trying to forward emails to someone through Android phone. Settings are correct but told can't send message. Last month I couldn't send emails with any attachments (under size limits)
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Scott McMartin
(@scottmcmartin) reported
from
Falkirk, Scotland
@virginmedia been trying to get through to virgin mobile 789 number for over an hours 4 failed attempts. Shocking service. #virginmobileuk
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Ian Fitzpatrick
(@Ianiesta8) reported
from
Falkirk, Scotland
@virginmedia I was looking to upgrade to a TV Package, but the deal for a new customer was far better than the deal I was offered.
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Dale McLean
(@Dalus93) reported
from
Cumbernauld, Scotland
@alexasry @virginmedia Honestly can not wait to move. Just don't have the money to pay installation fees etc rn which sucks so I'm stuck with them til I do.
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Stacey Quinn
(@StaceyQ55740408) reported
from
Cumbernauld, Scotland
@virginmedia Want 2 explain why our internet and tv goes down for a change instead of the usual "known issue crap" . If it's maintenance why not just tell the folk that pay your wages the real issue for not bein able to watch the shows they want browse the Web or even work.
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DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia so after being told we would have a discount and not be affected by a cut off we are officially cut off from the Internet! After weeks of the same ******* problem and customer services have no clue about this! Shocking!
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Anna Bell Coaching
(@annabellcoach) reported
from
Bo’ness, Scotland
@virginmedia my broadband is down yet again. Several working hours lost. Four (long) calls later and now just an automated response. Poor show. 🤔 #badservice #homeworking
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Gilligan #BLM #FreeNazanin #GTTO #3.5%
(@garygilligan) reported
@virginmedia Internet dropping intermittently without warning. I had to cancel an online training session yesterday as I lost internet for 10 minutes in mid-session, and when I finally got back online, most of my trainees had given up and left the meeting. Not impressed.
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Cy
(@WhyBlendIn) reported
@virginmedia I just want it fixed!!!! 45 mins on the phone and your operative pit me through to mobile phone services… this is beyond a complaint it’s incompetent!!!! Get some one to call me. Send me a DM for details
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Darren Richardson
(@Oilyduck65) reported
@virginmedia My connect app told me I needed a WiFi pod as 3 rooms struggling with WiFi. Rebooted the hub this morning and had trouble with my wife’s work phone connecting but eventually got it fixed. You have no pods to order and my WiFi is worse than what I got with sky, yours is 10x faster
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Gem
(@Gems354) reported
@virginmedia After spending 2hrs and 37mins in the last call with no full resolution you must understand why I am not going to phone again. Please can you get the manager to ring me back like promised? Honestly this is shocking !
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Marek Daniel Bitowski-Smith
(@MarekBitowski) reported
@virginmedia Your customer care is pathetic. I have had a few problems in the past. So I'm leaving.
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Martin Graham
(@GrahamGraham657) reported
@virginmedia you sent me an email telling you had upgraded my wifi after months of telling me there were no issues. Today I feel cheated as your upgrade has made absolutely no difference!!!!!!
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Shaun_Red5
(@iamshaunhudson) reported
First day back after half term for online home learning. 1015am and the totally **** @virginmedia wifi is on its second hub restart. I honestly believe there are monks in the Tibetan mountains will a more reliable internet connection. #virginmedia #socrap
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Colin Beal
(@crb22462) reported
@virginmedia Tried everything it's JUST RUBBISH need an engineer sending with a new box. We are getting fed up with your pu## poor customer service 1 hour wait because your hiding behind covid 🙄🙄
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charles kickham
(@charles_kickham) reported
@eve_rebecca I had similar problems and after advice bought an ASUS RT-AC86U router on a black Friday deal it replaces the Virgin Media one - I haven't had to reboot or had any drop out in any room in the house since last November
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Rathean
(@Rathean2) reported
@virginmedia Hi, it was unplayable all evening. It has since improved but the play back of My Library content frequently pauses for seconds before continuing to play. We get no such delays watching Netflix, Amazon Prime etc. Can you suggest a fix?