Virgin Media

Virgin Media Outage Report in Linlithgow, West Lothian, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Linlithgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Linlithgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Linlithgow, West Lothian, Scotland 09/18/2025 09:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (43%)

    Internet (43%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Linlithgow, West Lothian, Scotland

The most recent Virgin Media outage reports came from the following cities: Falkirk, Dunfermline, Kelty, Bathgate, Livingston, Linlithgow, Bonnybridge, Larbert, Cowdenbeath, Bo’ness, Grangemouth and Denny.

Loading map, please wait...
City Problem Type Report Time
United KingdomFalkirk TV
United KingdomFalkirk Total Blackout
United KingdomDunfermline Internet
United KingdomFalkirk TV
United KingdomFalkirk Phone
United KingdomFalkirk Internet

Community Discussion

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Virgin Media Issues Reports Near Linlithgow, Scotland

Latest outage, problems and issue reports in Linlithgow and nearby locations:

  • Auds_Clark Audrey Clark (@Auds_Clark) reported from Bo’ness, Scotland

    @virginmedia I have no internet. And your ‘help’ line says you’re closed due to Covid. So how do I resolve my issues??

  • Haggischaser Gary Ivady (@Haggischaser) reported from Falkirk, Scotland

    @virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?

  • tartanjammies Tomahawk Kid © 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tartanjammies) reported from Currie, Scotland

    @virginmedia Looking for an priority tech visit for a key health worker. Tuesday night is poor poor service in current climate

  • hibezzz KR@HFC1875 (@hibezzz) reported from Currie, Scotland

    @virginmedia Virgin media, tried all day to call and the line is constantly not available, terrible service , make a complaint on line and they say it will take up to 28 days to respond , who gets away with treating customers like that , unbelievable

  • CountingSheep5 Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland

    @virginmedia And it's back down at just 16Mbps now. It happens intermittently.

  • lisaJwatson_3 (@lisaJwatson_3) reported from Bo’ness, Scotland

    @virginmedia No, only on certain channels (5 HD being the worst) there seems be a static interference. The box is very old so not sure if it is compatible anymore

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia Is there a free phone number or a way to get direct to the UK bases call centres as your oversees premium numbers do not have the capability to help in this matter I’ve trie don multiple occasions

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia I have been calling premium numbers for weeks to speak to people. Only one seemed to help but she was from a UK office and said she would call me back. I am still waiting over a week later for anyone to be in touch with me!

  • CountingSheep5 Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland

    @virginmedia Currently at 374Mbps on wireless, so not the worst it's been. 943Mbps on wired.

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia I am still waiting for a call back that was due early this week. Can’t get through to the call centre at all, been trying all day. Can you help?

  • tartanjammies Tomahawk Kid © 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tartanjammies) reported from Currie, Scotland

    @virginmedia ? We spoke to a colleague on the help desk. The phone and Internet now appears back up but it did this all day yesterday, sporadic connections.

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia now on my 11th call to sort this out in the last 3 weeks. Each time on the phone for over an hour and still no solution. How to I cancel everything if they refuse to do it and pass me through 5/6 call centres

  • tartanjammies Tomahawk Kid © 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tartanjammies) reported from Currie, Scotland

    @virginmedia I doubt it. It did this yesterday. And the day before, and the day before. I'll let you know when it goes down again.

  • hibezzz KR@HFC1875 (@hibezzz) reported from Currie, Scotland

    Virgin media, tried all day to call and the line is constantly not available, terrible service , make a complaint on line and they say it will take up to 28 days to respond , who gets away with treating customers like that , unbelievable

  • Lindsham1 Linda Hamilton (@Lindsham1) reported from Whitecross, Scotland

    Got Premier Sports for todays game through Virgin Media at £9.99 with the option to cancel after 30 days. 🇳🇬🇳🇬🇳🇬🇳🇬

  • hibezzz KR@HFC1875 (@hibezzz) reported from Currie, Scotland

    @virginmedia Still trying to call for help with my internet but again the answer you get is all lines are busy try later , same message whatever time of the day or night I call, terrible service 🤬

  • Haggiskings Haggisking💙 (@Haggiskings) reported from Brightons, Scotland

    @virginmedia Hi, is it normal for an agent to call to fix internet problems?I pressurised him on his lack of security, he said do you want good service or to cancel?Then hung up?It’s impossible to communicate with you as a corporate organisation so I’m hoping you tweet?

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia your call centre is rude, they can’t understand simple English, round in circles, the line keeps buzzing out, I want to cancel but they will not put me through to anyone who can. They profess to be from every team everything I ask for help! Shocking how bad this is

  • Haggiskings Haggisking (@Haggiskings) reported from Brightons, Scotland

    @virginmedia you sent someone out to fix our leaky phone line. He used silicone and gunged up the wires - now we can’t call you to tell you he properly broke it with the repair... help....

  • jamesblack1986 James (@jamesblack1986) reported from Denny, Scotland

    Delighted to see @virginmedia's internet is back to being a back of ****.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JonesyLFC_ Jonesy (@JonesyLFC_) reported

    Need to do a video interview with Virgin media for a job and i really don't know what ******** to expect

  • Si_Coo Simon Cooley (@Si_Coo) reported

    @virginmedia I have asked for the call to be escal, but as normal just get fobbed off, usual someone else’s problem

  • GordonRHull Gordon Hull (@GordonRHull) reported

    @virginmedia just run test on broadband in E18 and result that there is a problem with VM network affecting multiple customers. But service status states no known issues. Have your engineers picked this up ?

  • Junk2Matt matt (@Junk2Matt) reported

    @virginmedia why are you still using covid as poor wait times on your technical support lines, you have had a year to put alternate measures in place. 60 mins wait is terrible Customer service.

  • NitebytesFM Nitebytes [HInt] ♿ (@NitebytesFM) reported

    @Druttercup @virginmedia thankfully they did indeed fix it ASAP. :)

  • nursecazza Caroline Bell 🌈 (@nursecazza) reported

    @virginmedia So........ @virginmedia still waiting for the manager to contact me back in regards to my now numerous problems!! Does anyone actually care??? Shocking customer service! Wish I’d have stayed with Talk Talk!

  • p_scully Paula Scully (@p_scully) reported

    @virginmedia Did you hang on and get through yo someone....I'm suspecting no...

  • jjsamos PSW 💙💙💙 (@jjsamos) reported

    @virginmedia I have been trying to talk to a competent human since 10am this morning just to get my broadband services resumed after my house was flooded. The experience has been so bad I now want to leave you

  • x_S7EzRippin Stephen Collins (@x_S7EzRippin) reported

    @virginmedia I was on hold for over an hour this afternoon but never got anywhere but will do my best! Thanks again

  • emaarr Em (@emaarr) reported

    @virginmedia rang this morning as haven’t had tv since yesterday evening. Told someone would call me back at 2:30pm. Nothing. I called at 3:30pm was told wait another 2 hours. Nothing. Time wasters. Still no working tv load of crap