Virgin Media

Virgin Media Outage Report in Linlithgow, West Lothian, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Linlithgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Linlithgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Linlithgow, West Lothian, Scotland 01/05/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Linlithgow, West Lothian, Scotland

The most recent Virgin Media outage reports came from the following cities: Larbert, Bonnybridge, Dunfermline, Livingston, Falkirk, Bathgate, Lochgelly and Kelty.

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City Problem Type Report Time
United KingdomLarbert Internet
United KingdomBonnybridge Wi-fi
United KingdomDunfermline Internet
United KingdomLivingston Total Blackout
United KingdomFalkirk Internet
United KingdomFalkirk Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Linlithgow, Scotland

Latest outage, problems and issue reports in Linlithgow and nearby locations:

  • EddieCo09311525 Eddie Collins (@EddieCo09311525) reported from Dunfermline, Scotland

    @virginmedia I switched over to you on the 31st December and had a speed issue very quickly and between online chat and two phone calls yesterday was told issue at street cabinet twice on phone chat says no issue. Bring back BT 😔

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    Hello @bt_uk broadband goodbye @virginmedia. BT fibre being installed today! Finally virgin media have got some competition in the area. I can see everyone in the area switching in the coming months due to the poor service you’ve provided everyone in Currie.

  • annabellcoach Anna Bell Coaching (@annabellcoach) reported from Bo’ness, Scotland

    @virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.

  • justjanis Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, Scotland

    @jen_drum @virginmedia Some local outage or something

  • annabellcoach Anna Bell Coaching (@annabellcoach) reported from Bo’ness, Scotland

    @virginmedia my broadband is down yet again. Several working hours lost. Four (long) calls later and now just an automated response. Poor show. 🤔 #badservice #homeworking

  • justjanis Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, Scotland

    @virginmedia Nope no issues in the area

  • Ianiesta8 Ian Fitzpatrick (@Ianiesta8) reported from Falkirk, Scotland

    @virginmedia I was looking to upgrade to a TV Package, but the deal for a new customer was far better than the deal I was offered.

  • _HannahMcInnes_ Hannah McInnes (@_HannahMcInnes_) reported from Livingston, Scotland

    @virginmedia has they worst customer service I’ve ever experienced, month after month I’ve been trying to sort out my bills with no help whatsoever 80 minutes and I’m still on the phone no further forward as one person says one thing and another person says another😡😡

  • lovemojo1991 RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜 (@lovemojo1991) reported from Falkirk, Scotland

    @virginmedia our network and other people's internet down again!! Seriously this keeps happening

  • DarkblueDad Keith Guthrie (@DarkblueDad) reported from Currie, Scotland

    @virginmedia are you aware of issues in Balerno EH14 7BW. No phone, internet or TV

  • swany1988 andrew swanston (@swany1988) reported from Redding, Scotland

    @virginmedia hi was promised a manager call back 2 days ago and not happened. Piss poor customer service !! Only been with you just over a month and my experience is ruined !!!

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @virginmedia That says it all.... “higher call volume than usual” they have confirmed an issue in the area. But seems this issue has been lingering around for over a year now. I appreciate there will be issues, but you seem to have more bad days than good days with your internet service

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @MakeDigitalWork @virginmedia I feel your pain! They provide such a poor service, with poor equipment and poor support. Holding them in breach of contract now as they are not providing what I am paying them for, cancelling and getting fttp with @bt_uk installed in 2 weeks

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    All the old @virginmedia equipment has been disconnected and unplugged! It’s been like night and day getting @bt_uk #fttp installed, so far 10 families in my street have moved away from VM... that’s what you get for poor customer service

  • ianwsmith82 Ian Smith (@ianwsmith82) reported from Livingston, Scotland

    Honestly shocking customer service from @virginmedia ******* hopeless.

  • StevieBev Stevie Beveridge 🏴󠁧󠁢󠁳󠁣󠁴󠁿🐝 (@StevieBev) reported from Falkirk, Scotland

    @dddun0407 @virginmedia You will have to pay mega too as well, utter scumbag of a company, even with what’s going on in the world they won’t give a shit about you x

  • justjanis Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, Scotland

    Hey @virginmedia our broadband box is flashing green and our Wi-Fi doesn't seem to be working.... help please

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @CloudDamo @virginmedia @bt_uk Simple thing had a good service been provided I’d not want to leave. But virgin media cannot even do that, so not thinking about leaving I am!

  • lovemojo1991 RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜 (@lovemojo1991) reported from Falkirk, Scotland

    @virginmedia my WiFi aint working its having bad connection

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @virginmedia I’d love you to help by sorting out the shoddy service in the area!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mstrdrmz 𝕸𝖎𝖘𝖙𝖊𝖗𝖉𝖗𝖚𝖒𝖟 (@mstrdrmz) reported

    @virginmedia There's been a few calls I've been passed around due to the equipment not being on my account or something. Also now when I try to login it says I no longer have any services and the account I'd is different

  • bilko89 Billy Adams (@bilko89) reported

    @virginmedia I will do, unfortunately (or probably fortunately!) I never accepted the download to be able to tell you what the file was called.

  • ianibbo Ian Ibbotson (@ianibbo) reported

    @virginmedia @virginmedia s11 area down again third time in three days. Can we get it properly fixed please.

  • JohnMoore1650 John Moore (@JohnMoore1650) reported

    @virginmedia I appreciate your empathy, but why ask if there's anything you can do to help, when realistically, there's nothing you're able to do? I don't mean to sound ungrateful, but you're just 'going through the motions'. I'll get this resolved, but you don't make it easy for customers

  • rmitty reema | BLM (@rmitty) reported

    @virginmedia My calls have dropped 3x already today and it's not even noon! Please send help.

  • mstrdrmz 𝕸𝖎𝖘𝖙𝖊𝖗𝖉𝖗𝖚𝖒𝖟 (@mstrdrmz) reported

    @virginmedia is your support not working now? Can't get through on live chat or phone. I have an urgent issue with my broadband move, nothing working and I'm supposed to work from home!!!!

  • Simisarge Jack (@Simisarge) reported

    @virginmedia Yes there's no listed faults, there was for TV a couple days ago, but when we replaced the Hub 3 in August, there was a fault that was visible to who we called over the phone but not on the service checker

  • Moliblog Mark Oliver (@Moliblog) reported

    @virginmedia Yes. This is not an occasional service issue. The router doesn’t reach further than 1 room and the WiFi just drops out or goes super slow. Wired with the network adapter is the only way to have some consistency. I just have to run loads cables. The slow speed is beyond my control

  • Diane_M_Baker Diane Baker (@Diane_M_Baker) reported

    @virginmedia Hi. Thanks for replying. My husband managed to speak to someone yesterday who was very helpful and they havw ordered us a new router. Hopefully this will work. Would it be helpful for me provide feedback on the customer service we’ve received? If so, how?

  • mabmab71 Mark (@mabmab71) reported

    @virginmedia This is not aimed at you by the way. I'm just sick of the same problems. My frustration lies with your company. Sorry.