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Virgin Media outages and service status in Linlithgow, Scotland

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Linlithgow, including 1 direct report.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 23, 4:35 PM GMT+1.
  • 79% TV (79%)
  • 11% Internet (11%)
  • 6% Wi-fi (6%)
  • 4% Total Blackout (4%)

The latest reports from users having issues in Linlithgow come from postal codes EH49 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Linlithgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Linlithgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 23: Problems at Virgin Media

Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Linlithgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Dunfermline, Alloa, Falkirk, Cowdenbeath, Livingston, Linlithgow, Bonnybridge, and Larbert.

CityProblem TypeReport Time
Dunfermline Internet 50 minutes ago
Alloa Wi-fi 3 days ago
Dunfermline Internet 3 days ago
Dunfermline Internet 3 days ago
Falkirk TV 4 days ago
Falkirk Internet 5 days ago

Nearby cities with recent reports

Dunfermline

3 recent signals

50 minutes ago
Falkirk

3 recent signals

4 days ago
Alloa

1 recent signals

3 days ago
Cowdenbeath

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Linlithgow, Scotland

Latest outage, problems and issue reports in Linlithgow and nearby locations:

  • annabellcoach
    Anna Bell Coaching (@annabellcoach) reported from Bo’ness, Scotland

    @virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.

  • ianwsmith82
    Ian Smith (@ianwsmith82) reported from Livingston, Scotland

    Honestly shocking customer service from @virginmedia ******* hopeless.

  • D3borah1404
    (@D3borah1404) reported from Livingston, Scotland

    @virginmedia Yes!!! Constantly. Haven't had selected channels now for over 2 weeks and WiFi is abysmal! Seems to fall on deaf ears as the issue is never resolved ! Certainly won't be renewing my contract with yous if its not resolved anytime soon!

  • AndrewWedge
    A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia They may be dedicated but if they don’t have the permissions to help or work in the right department it’s no use. I can be free at 4pm for a webchat

  • andrew_kemp
    Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @virginmedia I’d love you to help by sorting out the shoddy service in the area!

  • Scottish720
    Scottish (@Scottish720) reported from Skinflats, Scotland

    @virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous

  • tartan1314
    Fiona Collie (@tartan1314) reported from Bonnybridge, Scotland

    @virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor

  • Scotwolf2Steve
    steve berridge (@Scotwolf2Steve) reported from Livingston, Scotland

    @virginmedia hi TV box & Router switched off and rebooted minutes later, No broadband since. Got live TV but catch up etc not working. EH54 5HR. Used online help wasn't working, but is now saying network error. Can you confirm problem I've rebooted router etc. Thanks

  • YvonneGHarley
    Yvonne Harley 🤘🏻🎶☠️ (@YvonneGHarley) reported from Glenochil Village, Scotland

    When you watch the status updates from @virginmedia and it goes past the planned resolution time - when working from home becomes a challenge- eta now tomorrow so that’ll have been nearly 30 hours with no service #workingfromhomechallenges

  • louham74
    Louise Hamilton (@louham74) reported from Grangemouth, Scotland

    @virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬

  • Haggischaser
    Gary Ivady (@Haggischaser) reported from Falkirk, Scotland

    @virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?

  • DegsyScott
    Degsy (@DegsyScott) reported from Grangemouth, Scotland

    Great… working from home and @virginmedia broadband goes down again. It’s become very erratic service in the last 12 months… what the hell as we paying premium prices for fast fibre if it can’t be reliable… with more price rises ahead

  • Tank2521
    Dave Scott (@Tank2521) reported from Ratho Station, Scotland

    @virginmedia how long does it normally take to transfer a number from another network? I've just been given a PAC code but don't want to call up just now if it's going to leave me unable to use my phone

  • hibezzz
    KR@HFC1875 (@hibezzz) reported from Currie, Scotland

    @virginmedia Virgin media, tried all day to call and the line is constantly not available, terrible service , make a complaint on line and they say it will take up to 28 days to respond , who gets away with treating customers like that , unbelievable

  • swany1988
    andrew swanston (@swany1988) reported from Redding, Scotland

    @virginmedia hi was promised a manager call back 2 days ago and not happened. Piss poor customer service !! Only been with you just over a month and my experience is ruined !!!

  • louham74
    Louise Hamilton (@louham74) reported from Grangemouth, Scotland

    @virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬

  • lovemojo1991
    RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜 (@lovemojo1991) reported from Falkirk, Scotland

    @virginmedia our network and other people's internet down again!! Seriously this keeps happening

  • scottishchicp
    Paula ❤️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@scottishchicp) reported from Broxburn, Scotland

    @scuj1 @virginmedia Oh never thought of that!

  • shehzadinho
    Shez (@shehzadinho) reported from Brightons, Scotland

    I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf

  • JusteneEwing
    Justene Ewing (@JusteneEwing) reported from Mid Calder, Scotland

    @virginmedia Thank you for the response. I did as you asked at 7:04pm this evening engaged with Terri the Triage Bot who has kept me on hold waiting to speak to someone for 3 hours 20 minutes. Just when I thought @virginmedia might try to repair this customer onboarding failure #poorservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MCCsboy
    Me. Iam...... (@MCCsboy) reported

    @skytv has the WORST customer service possible - I advise everyone against using this service. Choose @virginmedia. Told @skytv agent x3 times to speak to manager - request refused! Rubbish products that do not work! Cancelling the lot!

  • TraderPaulFX
    TraderPaulAI ✿ (@TraderPaulFX) reported

    @CityFibre have blanket banned anyone from having fast fibre broadband who has a Telecare device (warden alarm system). @virginmedia the only realistic alternative in my area, had me up and running within 3 days of ordering. No dramas, excellent service!

  • JMRGBY_
    jamie (@JMRGBY_) reported

    @MICHAELEMERS0N @virginmedia It’s pathetic. What could have happened to warrant approximately 8 days before a fix can happen??

  • basquildol
    Basquildol 💙 (@basquildol) reported

    @virginmedia Hi, is there an outage causing issues on the APP catch-up/box sets? The sound is in and out on all programs & films on these services, but there no sound issue with live programming on the APP. Can someone advise or provide help to resolve? Thanks

  • Hmartin1Martin
    Martin (@Hmartin1Martin) reported

    @BTGroup Nah al stick with virgin media never had a issue with them for 10 years unlike you lot

  • waledbinkhaled
    waledbinkhaled (@waledbinkhaled) reported

    No broadband is in my property for last 3?weeks. Constantly calling @virginmedia everyday and they are giving me new timeline every single time. Problem is not solved but only empty promises.

  • Notonyournell10
    Dave. (@Notonyournell10) reported

    @virginmedia Appt booked for between 8 and 12 today, phoned you at 12, took 25 minutes to speak to someone, was told engineer would call me with a time within the hour, still heard nothing. Shambolic customer service.

  • TracyFi31470652
    Tracy Field (@TracyFi31470652) reported

    @mark_wootten try virgin media there just as bad

  • LouiseMensch
    Louise Bagshawe (@LouiseMensch) reported

    @Benleo @virginmedia In America they would have been hit with a bunch of class action lawsuits already but the best you can do is probably make a complaint to a regulator.

  • IamCarrieagain
    Carrie (@IamCarrieagain) reported

    So, it appears that @virginmedia has cut off my Internet as threatened. My crime? I haven't had the time or energy to set up a new router they delivered last Friday. One they insisted on even though the current one works. I'm paying for a service they've decided to end