Virgin Media Outage Report in Linlithgow, West Lothian, Scotland
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Linlithgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Linlithgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Linlithgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Livingston, Falkirk, Dunfermline, Alloa, Grangemouth, Bonnybridge, Bathgate, and Rosyth.
| City | Problem Type | Report Time |
|---|---|---|
 Livingston
|
TV | 3 days ago |
|
Livingston
|
Wi-fi | 5 days ago |
|
Livingston
|
Wi-fi | 8 days ago |
|
Livingston
|
TV | 10 days ago |
|
Falkirk
|
Internet | 10 days ago |
|
Livingston
|
Internet | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Linlithgow, Scotland
Latest outage, problems and issue reports in Linlithgow and nearby locations:
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Natasha Hayward (@meeptastic9) reported from Falkirk, Scotland@virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/
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Colin Fisher (@bluebrazil81) reported from Cowdenbeath, Scotland@virginmedia Day 6 and still no internet. Use phoned me yesterday and then hung up and I tried to phone use back and couldn't get through many times. I'm not accepting this I want to cancel.
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Steve (@steve2theizzO) reported from Falkirk, ScotlandWhat is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
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Shez (@shehzadinho) reported from Brightons, ScotlandI've been put on hold by virgin media for FORTY FIVE minutes now bro wtf
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Colin Fisher (@bluebrazil81) reported from Cowdenbeath, Scotland@virginmedia can someone actually reply to my tweet use are so ignorant. The worst company I have ever had to deal with in my life.
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Janey (@jaagdoll) reported from Bathgate, Scotland@virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?
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Fiona Collie (@tartan1314) reported from Bonnybridge, Scotland@virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor
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Duncan MacColl (@hungryduncs) reported from Grangemouth, Scotland@virginmedia catch up not working ?
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Alison (@alied321) reported from Livingston, Scotland@virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?
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Alan Currie (@alancurrie1991) reported from Livingston, Scotland@virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?
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Tomahawk Kid © 🏴 (@tartanjammies) reported from Currie, Scotland@virginmedia ? We spoke to a colleague on the help desk. The phone and Internet now appears back up but it did this all day yesterday, sporadic connections.
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Iain Rockliffe (@Rockyi1980) reported from Dunfermline, Scotland@ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed
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Tomahawk Kid © 🏴 (@tartanjammies) reported from Currie, Scotland@virginmedia is there an issue with broadband in eh14? Becoming a regular weekend occurrence.....
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Kirsten Lamb (@lambie_lamb) reported from Mid Calder, Scotland@virginmedia I need to speak to someone about my broadband dropping every day from around 12:00-14:00. Do you have a tech help desk?
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KR@HFC1875 (@hibezzz) reported from Currie, Scotland@virginmedia Reception issues with Sky sports picture breaking up , what’s the problem?
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Grant (@mastermc0) reported from Livingston, Scotland@virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money
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Mark (@torturedmind69) reported from Currie, Scotland@virginmedia keep getting a ping pong noise when in a call mob 2 mob,very anoying,tried tesco mobile o2 but on wifi so help.
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Tomahawk Kid © 🏴 (@tartanjammies) reported from Currie, Scotland@virginmedia Looking for an priority tech visit for a key health worker. Tuesday night is poor poor service in current climate
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Tomahawk Kid © 🏴 (@tartanjammies) reported from Currie, Scotland@virginmedia No known issue. We called (on mobile) and have a tech booked for Tuesday night!! Not good enough my wife is a key NHS worker and needs to phone patients and update over Internet. We now have neither so WFH impossible.
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Andrew Kemp (@andrew_kemp) reported from Currie, Scotland@sharepointalex @virginmedia Feel your pain! They are up and down like a yo-yo here which is why I took the plunge and jumped to another provider, take it there is no other fibre offerings in your area?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RichieUK (@RichieUK_TTV) reported@RealSplinterUK @GBNEWS That’s not Virgin Media — that’s the awful production of the Tory news channel GBNews- it’s full of issues, apparently they don’t have any production engineers so it goes tits up
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Clara (@mcnultyc4) reported@virginmedia your customer service is appalling! I’m trying to report a suspect fraud and no one is willing to help me!! Your customer service is disgusting
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Steven Dewar (@sdewar12) reported@virginmedia Well thanks again you have completely ignored my problem as a customer. Its clear from all the interactions ive had with you you dont care about your customers. I will make sure to tell anyone who will listen that they shouldnt enter a contract with you or leave asap.
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simone nepa (@simone_nepa) reported@virginmedia Raised already and just received an email informing me that my complain Is closed and I can contact Cisas if I want my complain reviewed. So I need to spend more time for your incompetency an unrespectful way to treat your customers.
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Gabriella Rossetti (@GmkRossetti) reported@virginmedia Yes, I had 4 phone calls to the technical team in broadband. Each time they confirmed I was eligible but told me they couldn’t do it from their end. Each time they tried to “put me through” to another department (mobile, oomph, customer services), it was a dead end.
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Charlotte Hunt (@CharlotteePayne) reported@virginmedia After raising our complaint, someone was supposed to call us back on Thursday evening but we still haven’t heard anything! I am appalled. #CustomerService #virginmedia
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RicHardy (@richardhardy) reported@virginmedia Already rang 3 times and told as he is not a VM cust he shouldn’t be using the email account and no one will help…….. cust off twice and told they couldn’t do anything!! So what else do you propose?!
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gilligan71 (@gilligan71) reportedJust to say @virginmedia your service is atrocious. Been a loyal customer for years . Might be time to switch ! Paying for a service I’m not getting !!!!! Can’t book an engineer ! Moved from pillar to post ... terrible !!
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Tina Old (@tinaolde) reportedJust had a HOW DID WE DO FROM VIRGIN MEDIA when I wrote WORST COMPANY EVER some how it didn’t get delivered I GUESS THE TRUTH IS NOT WHAT THEY WANT TO HEAR
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Craig Miles (@acraigmiles) reported@dermotsmith @drphilhammond I've just remembered that a few years ago the government changed the law, to require UK internet service providers, to keep users data for year. Whoever is his ISP (such as virgin media, BT, Talk Talk, Vodaphone etc), will have the records!