Virgin Media Outage Report in Linlithgow, West Lothian, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Linlithgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Linlithgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Linlithgow, West Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Livingston, Falkirk, Dunfermline, Alloa, Grangemouth, Bonnybridge, Bathgate and Rosyth.
| City | Problem Type | Report Time |
|---|---|---|
 Livingston |
TV | |
| Falkirk |
Internet | |
| Livingston |
Internet | |
| Falkirk |
Total Blackout | |
| Dunfermline |
Internet | |
| Alloa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Linlithgow, Scotland
Latest outage, problems and issue reports in Linlithgow and nearby locations:
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Jim Healy
(@jimhealy10) reported
from
Grangemouth, Scotland
@virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia Now apparently there’s a non descriptive network problem and my visit for tomorrow is on hold yet your status page says everything is fine...
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Kirsten Lamb
(@lambie_lamb) reported
from
Mid Calder, Scotland
@virginmedia I need to speak to someone about my broadband dropping every day from around 12:00-14:00. Do you have a tech help desk?
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Fiona Collie
(@tartan1314) reported
from
Bonnybridge, Scotland
@virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor
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Mark
(@torturedmind69) reported
from
Currie, Scotland
@virginmedia keep getting a ping pong noise when in a call mob 2 mob,very anoying,tried tesco mobile o2 but on wifi so help.
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Alison
(@alied321) reported
from
Livingston, Scotland
@virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?
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Stevie Beveridge 🏴🐝
(@StevieBev) reported
from
Falkirk, Scotland
@leejarrett73 @virginmedia Cancel it, I’m telling ye, it’s murder
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Paula ❤️🏴
(@scottishchicp) reported
from
Broxburn, Scotland
@scuj1 @virginmedia Oh never thought of that!
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Augmented Deviant ⭕
(@KetaminePanda) reported
from
Brightons, Scotland
So was playing competitively Overwatch last night, and on 3 separate times the ******* internet cut out. I lost a whole lot of points cause I couldn't get back in and got temporarily banned.. thanks Virgin #virginmedia
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Douglas (Statman Doug)🏴
(@Enrohd_1992) reported
from
Currie, Scotland
Virgin Media you are a pile of shit!
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Rae 🐨
(@rae_rae_95) reported
from
Falkirk, Scotland
Virgin Media wifi is down again. 4 days running 🙃
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money
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Janey
(@jaagdoll) reported
from
Bathgate, Scotland
@virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
The @virginmedia challenge. How long can you keep your internet connection before it goes down. 26 minutes and you’re lucky.
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Stuart 🏴
(@StuartSned) reported
from
Bo’ness, Scotland
@virginmedia what is going on with email accounts. I’m down!!
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Steve
(@steve2theizzO) reported
from
Falkirk, Scotland
What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
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Stevie Beveridge 🏴🐝
(@StevieBev) reported
from
Falkirk, Scotland
@dddun0407 @virginmedia You will have to pay mega too as well, utter scumbag of a company, even with what’s going on in the world they won’t give a shit about you x
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Debbie
(@D3borah1404) reported
from
Livingston, Scotland
@virginmedia Theres no wifi or TV..tried your online service as the error code advised this yet doest help much ! I know how to switch the system on/off to reset ! customer service is a joke to get thru on !! And when you do they hang up 🤬 3rd time this has occured in the last 2 months!
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Natasha Hayward
(@meeptastic9) reported
from
Falkirk, Scotland
@virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/
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Alan Currie
(@alancurrie1991) reported
from
Livingston, Scotland
@virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark McCusker
(@MarkMcCusker19) reported
@virginmedia Raised a complaint, which just gave me the same number. Called twice now with no resolution. Thinking of cancelling if this is the level of support customers receive!
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marksuttonbike
(@marksuttonbike) reported
@virginmedia That was the whole conversation. My TV box is making popping sounds and making the picture crackle. It might be a fire hazard. For now I prefer it to having to sit on hold to customer services, again, though.
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Petek782 🇫🇷 + 🇬🇧 love 🇪🇺 🐝 🌸
(@petek_78) reported
@virginmedia No, they didn't but your Executive complaints people have intervened and all is now sorted. It must be said your customer relations people are woefully incompetent! Have a look at Trust Pilot to see what people think of you!
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Steven Hodges
(@shintomac) reported
@virginmedia I then got a text message on Monday saying the service would be switched the following day. I therefore called you as I can not be without landline & was assured that the switch off would be postponed by 14 days. They also booked the necessary engineer appointment for next week
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Anna
(@annamerron) reported
@virginmedia . As a new customer for only a few weeks, I have been left with no Wi-Fi for a week and being messed around by customers services and technicians. Wouldn’t recommend as they can’t tell me when it will be fixed. Could be waiting another week to be fixed. Disappointed
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Dave Tilley
(@Tilsit) reported
@virginmedia It’s ok Sky taking over Friday. At the end of negotiations (your staff were monumentally unhelpful till I said I was going)I compared all. You won on broadband quality, you lost badly on customer service & @skytv won. A cheery Scottish voice beats someone who cant use my name.
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Róisín Grasby
(@RoisinGrasby) reported
2/2 So now I'm going to have to spend more time responding to their inadequate response. Not a great start with customer service. I'm now on hold for a different matter, as I cannot access my work VPN at all. My IT support said this is a common problem with Virgin Media.
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Ifeoluwa
(@Ifeoluwa_A_) reported
@virginmedia has weird Wi-Fi service but great customer care service. It’s crazy.
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Chunkymonkey37
(@Chunkymonkey363) reported
Hang your head in shame @virginmedia leaving an elderly lady (with health problems) without a TV & telephone for 2 weeks, persistant lies engineers will attend and dont turn up!!!!! Disgrace Shes now gone to @skytv @SkyUK who were very helpful and all sorted within 30mins!!!
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Liz Tray
(@LizTray) reported
@virginmedia Why would I need to escalate a complaint I made this morning? I have emailed you with it as you requested. It is now in your hands.