Virgin Media outages and service status in Linlithgow, Scotland

Problems in the last 24 hours in Linlithgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Linlithgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Linlithgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Cowdenbeath, Livingston, Linlithgow, Alloa, Falkirk, Rosyth, Dunfermline, Bonnybridge, and Queensferry.

City	Problem Type	Report Time
Cowdenbeath	Internet	3 days ago
Livingston	TV	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Linlithgow, Scotland

Latest outage, problems and issue reports in Linlithgow and nearby locations:

• 
  Gary Ivady (@Haggischaser) reported 4 seconds ago from Falkirk, Scotland

  @virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?

• 
  Laura Barbour (@dreamingisfree) reported 31 seconds ago from Bo’ness, Scotland

  @virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)

• 
  Ian Smith (@ianwsmith82) reported 2 minutes ago from Livingston, Scotland

  Honestly shocking customer service from @virginmedia ******* hopeless.

• 
  KR@HFC1875 (@hibezzz) reported 6 minutes ago from Currie, Scotland

  @virginmedia Virgin media, tried all day to call and the line is constantly not available, terrible service , make a complaint on line and they say it will take up to 28 days to respond , who gets away with treating customers like that , unbelievable

• 
  Natasha Hayward (@meeptastic9) reported 7 minutes ago from Falkirk, Scotland

  @virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/

• 
  Dave Scott (@Tank2521) reported 9 minutes ago from Ratho Station, Scotland

  @virginmedia I've received a bill saying I'm over £400 in credit. I presume this is some sort of error? I know if need to call to discuss specifics but is there anyone else reporting this issue?

• 
  Anna Bell Coaching (@annabellcoach) reported 9 minutes ago from Bo’ness, Scotland

  @virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.

• 
  Grant (@mastermc0) reported 10 minutes ago from Livingston, Scotland

  @virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money

• 
  Janis McCulloch ☃️❄️ (@justjanis) reported 15 minutes ago from Dunfermline, Scotland

  @virginmedia Nope no issues in the area

• 
  Augmented Deviant ⭕ (@KetaminePanda) reported 15 minutes ago from Brightons, Scotland

  So was playing competitively Overwatch last night, and on 3 separate times the ******* internet cut out. I lost a whole lot of points cause I couldn't get back in and got temporarily banned.. thanks Virgin #virginmedia

• 
  Justene Ewing (@JusteneEwing) reported 21 minutes ago from Mid Calder, Scotland

  @virginmedia Thank you for the response. I did as you asked at 7:04pm this evening engaged with Terri the Triage Bot who has kept me on hold waiting to speak to someone for 3 hours 20 minutes. Just when I thought @virginmedia might try to repair this customer onboarding failure #poorservice

• 
  A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported 24 minutes ago from Dunfermline, Scotland

  @virginmedia your call centre is rude, they can’t understand simple English, round in circles, the line keeps buzzing out, I want to cancel but they will not put me through to anyone who can. They profess to be from every team everything I ask for help! Shocking how bad this is

• 
  Debbie (@D3borah1404) reported 27 minutes ago from Livingston, Scotland

  @virginmedia Theres no wifi or TV..tried your online service as the error code advised this yet doest help much ! I know how to switch the system on/off to reset ! customer service is a joke to get thru on !! And when you do they hang up 🤬 3rd time this has occured in the last 2 months!

• 
  garyfarmer🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garyfarmsocial) reported 32 minutes ago from Linlithgow, Scotland

  The @virginmedia challenge. How long can you keep your internet connection before it goes down. 26 minutes and you’re lucky.

• 
  KR@HFC1875 (@hibezzz) reported 35 minutes ago from Currie, Scotland

  @virginmedia Still trying to call for help with my internet but again the answer you get is all lines are busy try later , same message whatever time of the day or night I call, terrible service 🤬

• 
  Andrew Kemp (@andrew_kemp) reported 36 minutes ago from Currie, Scotland

  @virginmedia That says it all.... “higher call volume than usual” they have confirmed an issue in the area. But seems this issue has been lingering around for over a year now. I appreciate there will be issues, but you seem to have more bad days than good days with your internet service

• 
  Alison (@alied321) reported 42 minutes ago from Livingston, Scotland

  @virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?

• 
  A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported 51 minutes ago from Dunfermline, Scotland

  @virginmedia Is there a free phone number or a way to get direct to the UK bases call centres as your oversees premium numbers do not have the capability to help in this matter I’ve trie don multiple occasions

• 
  kat (@lady_kat14) reported 56 minutes ago from Blackburn, Scotland

  @marieclarkg12 @virginmedia One of our friends had a real problem with them, they gave him the run around for weeks 😡

• 
  Iain Rockliffe (@Rockyi1980) reported 57 minutes ago from Dunfermline, Scotland

  @ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Mockford (@james_mockford_) reported 5 minutes ago

  @Simon_Whale @virginmedia Had a similar issue with EE/BT. Sent the faulty router back but they argued I never sent it back… continued to charge me for over 6 months. After complaining they opened an investigation, admitted they lost it and they did eventually send me a cheque for £400 😎

• 
  Dan (@UKDan86) reported 8 minutes ago

  @IanLythgoe4 @Jess_Simpson645 @virginmedia Let me help you with basic primary school level spelling Ian. "They don't care as long as THEY'RE getting THEIR money every month." See it isn't that hard is it?!

• 
  Daniel 📺 (@krym1087801) reported 10 minutes ago

  @Simon_Whale @virginmedia That's exactly why so many people are switching to IP**—it offers better quality, greater stability, and costs much less than traditional TV subscriptions. 👍

• 
  Virgin Media News (@VirginMediaNews) reported 11 minutes ago

  The US military has launched an eighth night of air strikes on Iran after Tehran attacked a US military base in Jordan. Two American service members died, while a third was listed as missing in action. The US military says the strikes are designed to further degrade Iran’s ability to threaten commercial ships in the Strait of Hormuz. 📺 More on Virgin Media PLAY

• 
  jpk (@jpk44092120) reported 11 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt I’ve just left them for exactly the same reason. My contract had ended and they upped my package by £79 and said they couldn’t do it cheaper but new customers were the same price as my old one. No loyalty to a long standing customer

• 
  the view of stu (@stuarttownsend8) reported 12 minutes ago

  @Simon_Whale @virginmedia Even when you send it back in the packaging they provide, they don’t acknowledge receipt of it and just charge you anyway, takes a month to get your money back after they finally admit they had it for weeks, just like you said. Terrible company

• 
  R.L. MacMurray 🇬🇧 (@DeviateDefiant) reported 13 minutes ago

  @DeviousPL @virginmedia @MoneySupermkt Yeah their C/S is absolutely atrocious, I'm basically 'grandfathered' into VM from when their network was the only way to get more than about 8mbit down. These days the DOCSIS/coax setup is vastly inferior to any OpenReach FTTP, with fibre directly to the socket.

• 
  Dan🥷 (@_DanJbh) reported 16 minutes ago

  @Simon_Coates @Simon_Whale @virginmedia Pay £20 a month for Hyperoptic and I get 1gb up and down.

• 
  manco1706@yahoo.co.uk (@manco1706yahoo1) reported 16 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Good luck trying to cancel the contract. Virgin media have been fined for not letting people leave.

• 
  Elodie Genest (@ElodieGenest) reported 16 minutes ago

  @O2 I am currently in the USA and received a message about roaming charges ending on the 20th. I am a Virgin Media Volt customer and should have O2 Travel Inclusive Zone. Can you please confirm my account is set up correctly so I don't get charged tomorrow?"