Virgin Media Outage Report in Linlithgow, West Lothian, Scotland
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Linlithgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Linlithgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Linlithgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Livingston, Falkirk, Dunfermline, Alloa, Grangemouth, Bonnybridge, Bathgate, and Rosyth.
| City | Problem Type | Report Time |
|---|---|---|
 Livingston
|
Wi-fi | 1 day ago |
|
Livingston
|
Wi-fi | 4 days ago |
|
Livingston
|
TV | 6 days ago |
|
Falkirk
|
Internet | 6 days ago |
|
Livingston
|
Internet | 7 days ago |
|
Falkirk
|
Total Blackout | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Linlithgow, Scotland
Latest outage, problems and issue reports in Linlithgow and nearby locations:
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Fiona Collie (@tartan1314) reported from Bonnybridge, Scotland@virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor
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Grant (@mastermc0) reported from Livingston, Scotland@virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money
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Colin Fisher (@bluebrazil81) reported from Cowdenbeath, Scotland@virginmedia can someone actually reply to my tweet use are so ignorant. The worst company I have ever had to deal with in my life.
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Tomahawk Kid © 🏴 (@tartanjammies) reported from Currie, Scotland@virginmedia No known issue. We called (on mobile) and have a tech booked for Tuesday night!! Not good enough my wife is a key NHS worker and needs to phone patients and update over Internet. We now have neither so WFH impossible.
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Audrey Clark (@Auds_Clark) reported from Bo’ness, Scotland@virginmedia I have no internet. And your ‘help’ line says you’re closed due to Covid. So how do I resolve my issues??
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KR@HFC1875 (@hibezzz) reported from Currie, Scotland@virginmedia Reception issues with Sky sports picture breaking up , what’s the problem?
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Janey (@jaagdoll) reported from Bathgate, Scotland@virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?
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Tomahawk Kid © 🏴 (@tartanjammies) reported from Currie, Scotland@virginmedia is there an issue with broadband in eh14? Becoming a regular weekend occurrence.....
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Tomahawk Kid © 🏴 (@tartanjammies) reported from Currie, Scotland@virginmedia ? We spoke to a colleague on the help desk. The phone and Internet now appears back up but it did this all day yesterday, sporadic connections.
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Shez (@shehzadinho) reported from Brightons, ScotlandI've been put on hold by virgin media for FORTY FIVE minutes now bro wtf
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Tomahawk Kid © 🏴 (@tartanjammies) reported from Currie, Scotland@virginmedia Looking for an priority tech visit for a key health worker. Tuesday night is poor poor service in current climate
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Duncan MacColl (@hungryduncs) reported from Grangemouth, Scotland@virginmedia catch up not working ?
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Haggisking (@Haggiskings) reported from Brightons, Scotland@virginmedia you sent someone out to fix our leaky phone line. He used silicone and gunged up the wires - now we can’t call you to tell you he properly broke it with the repair... help....
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Colin Fisher (@bluebrazil81) reported from Cowdenbeath, Scotland@virginmedia Day 6 and still no internet. Use phoned me yesterday and then hung up and I tried to phone use back and couldn't get through many times. I'm not accepting this I want to cancel.
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Tomahawk Kid © 🏴 (@tartanjammies) reported from Currie, Scotland@virginmedia I doubt it. It did this yesterday. And the day before, and the day before. I'll let you know when it goes down again.
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Steve (@steve2theizzO) reported from Falkirk, ScotlandWhat is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
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Andrew Kemp (@andrew_kemp) reported from Currie, Scotland@sharepointalex @virginmedia Feel your pain! They are up and down like a yo-yo here which is why I took the plunge and jumped to another provider, take it there is no other fibre offerings in your area?
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Iain Rockliffe (@Rockyi1980) reported from Dunfermline, Scotland@ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed
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Alison (@alied321) reported from Livingston, Scotland@virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?
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Alan Currie (@alancurrie1991) reported from Livingston, Scotland@virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark K (@kolokube) reported@virginmedia I have called every day for the past five days. Your CS promised to call back – they didn't! I still don't have an incoming service & you can't provide me with a PAC. You are holding my number to ransom. I want compensation for the HOURS spent trying to resolve this. #OFCOM
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Eithne White (@Eithne_White) reported@virginmedia Ok the call agents did not help at all. I have phoned several times so I am not doing that again. I will be at work Friday morning, then have to travel back from Derby so wont be available until after 2pm at the earliest depending on the traffic.
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Jay™ (@jasmine_marien) reported@virginmedia I can only check the signal in the rooms where I have signal. If I try and run anything from the room with hardly any, I -understandably- lose signal and it can’t. Like the app won’t even rec WifiMax to me because it will lose signal halfway through checking issues.
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rachel (@kinbaj) reported@virginmedia my wifi is down!!!! can u hire me and I fix it myself at ur hq
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TheFourhead (@TFourhead) reported@virginmedia I've been told it's a cancellation fee of £96 per service!! All I'd like to do is remove the TV and landline and stay with the internet if this can actually be arranged. I was told it would be £44 a month for internet which I'm happy to pay
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I_hate_Jamie_Oliver (@pipehitterz) reported@virginmedia you've now locked me out for 60 minutes and sent me a link to sign back in sign back in to a email that doesn't Work and a password I don't know outstanding
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Simon E 🇬🇧🏴🏴☠️ (@thelazydj) reportedSo @virginmedia Internet has been down since 3am in the ta63hy area. Not sure why it takes so long to fix. All my previous providers had it up. And running again in a couple of hours max. I'm a new customer and this isn't what I was expecting at all! Everything runs off the 1/2
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Danny Walker (@Wa72279508Danny) reported@virginmedia I’m at work. I’ve called up and you won’t talk to me because I don’t know my password. I never set one up. And I don’t know what you’ve charged me for so I can’t give you my bill. I don’t even know how I’ve got a bill
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I_hate_Jamie_Oliver (@pipehitterz) reported@virginmedia cable you need a pin Number password to access anything the temp one you've sent doesn't Work
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Owen Stillman (@IT_Owain) reported@virginmedia Just for the record here, none of this was mentioned. In fact, your caller told me "this is what everyone will be getting, all providers are doing the same". But hey, you've got the call records. Might be worth a listen. I'll raise a complaint in the meantime