Virgin Media

Virgin Media Outage Report in Linlithgow, West Lothian, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Linlithgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Linlithgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Linlithgow, West Lothian, Scotland 02/11/2026 06:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Linlithgow, West Lothian, Scotland

The most recent Virgin Media outage reports came from the following cities: Livingston, Falkirk, Rosyth, Dunfermline, Larbert and Bonnybridge.

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City Problem Type Report Time
United KingdomLivingston Internet
United KingdomFalkirk Internet
United KingdomRosyth Internet
United KingdomFalkirk TV
United KingdomLivingston Internet
United KingdomDunfermline Internet

Community Discussion

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Virgin Media Issues Reports Near Linlithgow, Scotland

Latest outage, problems and issue reports in Linlithgow and nearby locations:

  • dreamingisfree Laura Barbour (@dreamingisfree) reported from Bo’ness, Scotland

    @virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)

  • DNSandilands David Sandilands (@DNSandilands) reported from Falkirk, Scotland

    @virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.

  • AG_Developer Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland

    @virginmedia Unfortunately no. I've spoken to multiple agents all day and an engineer is scheduled for tomorrow. If it isn't intermittent outage, it's a massive speed decrease (currently getting 50Mbps down/3Mbps up on a Gig1 line, usually 800Mbps down/55Mbps up)

  • ianjac2 ianjac (@ianjac2) reported from Harthill, Scotland

    @virginmedia I would just like an engineer to come to my house next Saturday as early as possible and fix my hub3 thanks as I know it is not working properly as when I try to connect my phone on wifi the is no network name like wm8763213 for example

  • YvonneGHarley Yvonne Harley 🤘🏻🎶☠️ (@YvonneGHarley) reported from Glenochil Village, Scotland

    When you watch the status updates from @virginmedia and it goes past the planned resolution time - when working from home becomes a challenge- eta now tomorrow so that’ll have been nearly 30 hours with no service #workingfromhomechallenges

  • Dannymycockgma1 Danny mycock Portsmouth/fife (@Dannymycockgma1) reported from Lochgelly, Scotland

    @virginmedia is the biggest load of ****. 8 days with no service and still no one has come out to sort it. ******* useless *****. I hope mr Branson is happy the ******* prick

  • npjy83 Nathan Young (@npjy83) reported from Mid Calder, Scotland

    @O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...

  • JillScorer1 Jill Scorer (@JillScorer1) reported from Dalgety Bay, Scotland

    @lornagilmour_ @virginmedia @SkyUK How to make a complaint via phone. Call us on 150 from your Virgin Media landline or Virgin Mobile. Or 0345 454 1111* from any other phone. WONDER IF THIS WOULD WORK?

  • AG_Developer Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland

    Sorry folks for the very sudden end of stream, @virginmedia is doing works in my area and that means until 2024, every 4th of the month my inet will go down. Today and 2 days ago where exceptions to prepare for the works. Sorry folks!

  • iainmcm1 iain mcmillan (@iainmcm1) reported from Glenochil Village, Scotland

    @virginmedia is there a problem with phone lines as been trying for one & half hoours to get through to speak to a person also if i press 1 it sends me text telling me to go online i want to cancel my contract so need to speak to a person

  • DegsyScott Derek Scott (@DegsyScott) reported from Grangemouth, Scotland

    @benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent

  • iainmcm1 iain mcmillan (@iainmcm1) reported from Glenochil Village, Scotland

    @izzwoz @virginmedia Its terrible service

  • Spike61987764 Spike (@Spike61987764) reported from Harthill, Scotland

    @virginmedia Not hard enough. 20 hours and 20 minutes without television and broadband which I pay dearly for and that's the best you can say. Time for compensation for no service and move away from @virginmedia to someone more reliable and actually cares a little about customer service

  • AG_Developer Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland

    @virginmedia Is there any ETA on issue resolution?

  • AG_Developer Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland

    God damn it @virginmedia, another day another outage. This is becoming a really really sick joke. Just because most people sleep at night doesn't mean others like me don't have work to do

  • marktaylor73 Mark Taylor (@marktaylor73) reported from Bathgate, Scotland

    @virginmedia twice now appointment for line pull has been scheduled and twice now there’s been no engineer. Move of service to new house required , now being told 10th November, not acceptable.

  • pumphysaysNO Lord Galoot (@pumphysaysNO) reported from Broxburn, Scotland

    @virginmedia i havent had tv for 5 days now, technician was meant to call yesterday or 8am this morning, no call, any chance of getting a service i pay for

  • iainmcm1 iain mcmillan (@iainmcm1) reported from Glenochil Village, Scotland

    One hour two minutes and got hung up thanks virgin media customer service is really 💩💩💩

  • AG_Developer Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland

    Come on @virginmedia, this is getting ridiculous now. Been without Internet for over 24hrs - ever since yesterday's maintenance at 9am. Still not got my Oomph unlimited data to help ease the pain either and no ETA on fix. This is beyond silly.

  • JudithBoyle3 Judith Boyle (@JudithBoyle3) reported from Livingston, Scotland

    @virginmedia A better service from virgin media

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BarryBelfast70 barry mccaffrey #achtanois #AnDreamDearg (@BarryBelfast70) reported

    @virginmedia I find it hard to believe that @virginmedia wants to nearly double my monthly bill after happily taking my money for 18 months and now won't offer me same deal as new customer. Where is the loyalty? Why are you ripping off existing customers. Shameful

  • ButlinJenny Jenny Butlin-Moran (@ButlinJenny) reported

    @virginmedia Thank you but it is a complicated issue and I need to speak to a person. I have just been disconnected for the second time, having been in a queue for 1 hour. This is a very poor standard of service.

  • lucitelu Lucy Alice (@lucitelu) reported

    @virginmedia Ok. So over a month without service and another 28 days is fine. Pretty sure other providers hold themselves to higher standards. Can you tell me at what point you’ll initiate a refund? All our problems are on your record.

  • lucitelu Lucy Alice (@lucitelu) reported

    @virginmedia Five minutes ago it told me there wasn’t one. I had an engineer out last month to sort this. What would you say is a reasonable timescale to leave a paying customer with no access to services?

  • Acupofteaandab1 Acupofteaandabiscuit (@Acupofteaandab1) reported

    @virginmedia The speed is ok but I don’t get a signal in the kitchen from the lounge. I live in a tiny cottage so I’d expect it to reach 24 feet! If I buy a booster will it work? How much is it? Easy to install?

  • daz7095 Daz Isaacs (@daz7095) reported

    @jesseb4me @virginmedia @TalkTalk VM customer service centres are a disgrace. We've canceled all our services with them. They owe us money as they cut the phone off straight away but really cannot be arsed with it. Glad to be free.

  • TazHussain86 Tausif Hussain (@TazHussain86) reported

    @virginmedia Ive done this already. If i call again I will and cancel stay with BT unless you can get your claims team to call me and resolve this

  • Filterinho Filterinho (@Filterinho) reported

    @virginmedia Brutal. Manager hung up on me. Advisor hung up on me. Guys came without tools. Guys never turned up 5 days in a row. Now been told installation has moved from 15th to 29th even tho 4 managers have been involved and I've spoke to pre install, CS and retentions. Still no help

  • Cadmarch Gareth (@Cadmarch) reported

    @virginmedia what does STATUS1 mean on the service checker (broadband is down)?

  • rickross1212 Rick Ross (@rickross1212) reported

    @virginmedia No I’ve rang the number and sorted it 🤯 35 mins of my life wasted on the phone and countless time wasted on here to youse as well! As I said I will await to hear back from my complaint