Virgin Media

Virgin Media Outage Report in Linlithgow, West Lothian, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Linlithgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Linlithgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Linlithgow, West Lothian, Scotland 12/25/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Linlithgow, West Lothian, Scotland

The most recent Virgin Media outage reports came from the following cities: Livingston, Falkirk, Dunfermline, Bathgate, Lochgelly, Kelty and Bonnybridge.

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City Problem Type Report Time
United KingdomLivingston Total Blackout
United KingdomFalkirk Internet
United KingdomFalkirk Wi-fi
United KingdomDunfermline Internet
United KingdomFalkirk Internet
United KingdomFalkirk Internet

Community Discussion

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Virgin Media Issues Reports Near Linlithgow, Scotland

Latest outage, problems and issue reports in Linlithgow and nearby locations:

  • rae_rae_95 Rae 🐨 (@rae_rae_95) reported from Falkirk, Scotland

    Virgin Media wifi is down again. 4 days running 🙃

  • alied321 Alison (@alied321) reported from Livingston, Scotland

    @virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?

  • jaagdoll Janey (@jaagdoll) reported from Bathgate, Scotland

    @virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?

  • tartan1314 Fiona Collie (@tartan1314) reported from Bonnybridge, Scotland

    @virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor

  • StevieBev Stevie Beveridge 🏴󠁧󠁢󠁳󠁣󠁴󠁿🐝 (@StevieBev) reported from Falkirk, Scotland

    @leejarrett73 @virginmedia Cancel it, I’m telling ye, it’s murder

  • mastermc0 Grant (@mastermc0) reported from Livingston, Scotland

    @virginmedia Now apparently there’s a non descriptive network problem and my visit for tomorrow is on hold yet your status page says everything is fine...

  • steve2theizzO Steve (@steve2theizzO) reported from Falkirk, Scotland

    What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm

  • lambie_lamb Kirsten Lamb (@lambie_lamb) reported from Mid Calder, Scotland

    @virginmedia I need to speak to someone about my broadband dropping every day from around 12:00-14:00. Do you have a tech help desk?

  • Enrohd_1992 Douglas (Statman Doug)🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Enrohd_1992) reported from Currie, Scotland

    Virgin Media you are a pile of shit!

  • mastermc0 Grant (@mastermc0) reported from Livingston, Scotland

    @virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money

  • alancurrie1991 Alan Currie (@alancurrie1991) reported from Livingston, Scotland

    @virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?

  • jimhealy10 Jim Healy (@jimhealy10) reported from Grangemouth, Scotland

    @virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!

  • StuartSned Stuart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@StuartSned) reported from Bo’ness, Scotland

    @virginmedia what is going on with email accounts. I’m down!!

  • torturedmind69 Mark (@torturedmind69) reported from Currie, Scotland

    @virginmedia keep getting a ping pong noise when in a call mob 2 mob,very anoying,tried tesco mobile o2 but on wifi so help.

  • bluebrazil81 Colin Fisher (@bluebrazil81) reported from Cowdenbeath, Scotland

    @virginmedia Day 6 and still no internet. Use phoned me yesterday and then hung up and I tried to phone use back and couldn't get through many times. I'm not accepting this I want to cancel.

  • KetaminePanda Augmented Deviant ⭕ (@KetaminePanda) reported from Brightons, Scotland

    So was playing competitively Overwatch last night, and on 3 separate times the ******* internet cut out. I lost a whole lot of points cause I couldn't get back in and got temporarily banned.. thanks Virgin #virginmedia

  • meeptastic9 Natasha Hayward (@meeptastic9) reported from Falkirk, Scotland

    @virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/

  • scottishchicp Paula ❤️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@scottishchicp) reported from Broxburn, Scotland

    @scuj1 @virginmedia Oh never thought of that!

  • garyfarmsocial garyfarmer🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garyfarmsocial) reported from Linlithgow, Scotland

    The @virginmedia challenge. How long can you keep your internet connection before it goes down. 26 minutes and you’re lucky.

  • D3borah1404 Debbie (@D3borah1404) reported from Livingston, Scotland

    @virginmedia Theres no wifi or TV..tried your online service as the error code advised this yet doest help much ! I know how to switch the system on/off to reset ! customer service is a joke to get thru on !! And when you do they hang up 🤬 3rd time this has occured in the last 2 months!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • davidhartley2 team719 (@davidhartley2) reported

    @virginmedia well done Virgin you sent me a message saying we would have disrupted services Thursday Thursday 14th well we have no service what's so ever today

  • SonicDalek TimeyWimey (@SonicDalek) reported

    @virginmedia It doesn't matter now does it? If Virgin Media cannot look after their customers and continue treat them as they do THIS is the result! I feel liberated!

  • lisahassan70 Lisa Hassan (@lisahassan70) reported

    @virginmedia I know the roaming costs what I am saying is I have been charged £100 for no service I can’t use it at all

  • unfitfinlay Andy F (@unfitfinlay) reported

    @virginmedia Why is it impossible to talk to a human when there’s a problem? I could explain my problem in seconds but, instead, I have to go through nonsense with the automated service?

  • Captain_Pesh Captain Pesh (@Captain_Pesh) reported

    @virginmedia I have been waiting for my refund of £204.93 for over a month, I have a complaint open with yourselves which no one is taking ownership of. How do we resolve this? Your company is withholding my money and making daily interest from it and it is unacceptable!

  • lizwalker2206 Liz Walker (@lizwalker2206) reported

    @ChapperzTV @virginmedia Same here - Virgin not working today - therefore neither can I..🙄😡

  • barmylad34 leigh.butler 🐏 (@barmylad34) reported

    @virginmedia #virginmedia who can I talk to for making a complaint yet again for the shocking customer service you are providing. Been told by your operators there is no fault with my broadband so it’s not your problem after initially telling me to contact my energy supplier!!!

  • ChapperzTV Chapperz 🌱 (@ChapperzTV) reported

    @Mr_Xgene94 @virginmedia They've basically sent me a new router and I can't connect to it. The woman kept telling me speeds would be slow for a while but she wasn't understanding that I can't even connect to the router as a network.

  • G_Viggy G Viggy (@G_Viggy) reported

    @virginmedia As I say the assistance stops with "make a complaint here" loads of people with same problem which is why I hope @MartinSLewis @MoneySavingExp investigate

  • FfyX Ffy S ❤️🏴󠁧󠁢󠁳󠁣󠁴󠁿❤️🐘❤️🌻 (@FfyX) reported

    @virginmedia Thanks Nathan for the webchat. Do you think it’s strange that I can’t actually log on to my account to track my complaint…almost as if my contract is cancelled?