Virgin Media outages and service status in Linlithgow, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 0 outage signals in the last 24 hours around Linlithgow, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- Internet (38%)
- TV (31%)
- Wi-fi (23%)
- Total Blackout (8%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Linlithgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Linlithgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 12: Problems at Virgin Media
Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Linlithgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Livingston, Falkirk, Dunfermline, Alloa, Grangemouth, Bonnybridge, and Bathgate.
| City | Problem Type | Report Time |
|---|---|---|
|
|
TV | 8 days ago |
|
|
Wi-fi | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Linlithgow, Scotland
Latest outage, problems and issue reports in Linlithgow and nearby locations:
-
Spike (@Spike61987764) reported from Harthill, Scotland@virginmedia Not hard enough. 20 hours and 20 minutes without television and broadband which I pay dearly for and that's the best you can say. Time for compensation for no service and move away from @virginmedia to someone more reliable and actually cares a little about customer service
-
Laura Barbour (@dreamingisfree) reported from Bo’ness, Scotland@virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)
-
steve berridge (@Scotwolf2Steve) reported from Livingston, Scotland@virginmedia hi TV box & Router switched off and rebooted minutes later, No broadband since. Got live TV but catch up etc not working. EH54 5HR. Used online help wasn't working, but is now saying network error. Can you confirm problem I've rebooted router etc. Thanks
-
Shez (@shehzadinho) reported from Brightons, ScotlandI've been put on hold by virgin media for FORTY FIVE minutes now bro wtf
-
Laura Barbour (@dreamingisfree) reported from Bo’ness, Scotlandservice agent who tells me an appointment is scheduled for the 15th November. Shall I laugh or scream? 7 weeks with no WiFi? @virginmedia (2)
-
John Malcolm McMenemy (@AberJohnny) reported from Denny, Scotland@ScotsSaboteur @DeMcbot @virginmedia Supposedly fixed then went down again.
-
Judith Boyle (@JudithBoyle3) reported from Livingston, Scotland@virginmedia A better service from virgin media
-
David Sandilands (@DNSandilands) reported from Falkirk, Scotland@virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.
-
Douglas (Statman Doug)🏴 (@Enrohd_1992) reported from Currie, ScotlandVirgin Media you are a pile of shit!
-
Haggisking💙 (@Haggiskings) reported from Brightons, Scotland@virginmedia Hi, is it normal for an agent to call to fix internet problems?I pressurised him on his lack of security, he said do you want good service or to cancel?Then hung up?It’s impossible to communicate with you as a corporate organisation so I’m hoping you tweet?
-
A Wedge 🏴💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland@virginmedia Is there a free phone number or a way to get direct to the UK bases call centres as your oversees premium numbers do not have the capability to help in this matter I’ve trie don multiple occasions
-
Andrew Kemp (@andrew_kemp) reported from Currie, Scotland@virginmedia That says it all.... “higher call volume than usual” they have confirmed an issue in the area. But seems this issue has been lingering around for over a year now. I appreciate there will be issues, but you seem to have more bad days than good days with your internet service
-
A Wedge 🏴💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland@virginmedia your call centre is rude, they can’t understand simple English, round in circles, the line keeps buzzing out, I want to cancel but they will not put me through to anyone who can. They profess to be from every team everything I ask for help! Shocking how bad this is
-
Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland@virginmedia And it's back down at just 16Mbps now. It happens intermittently.
-
kat (@lady_kat14) reported from Blackburn, Scotland@marieclarkg12 @virginmedia One of our friends had a real problem with them, they gave him the run around for weeks 😡
-
iain mcmillan (@iainmcm1) reported from Glenochil Village, Scotland@virginmedia is there a problem with phone lines as been trying for one & half hoours to get through to speak to a person also if i press 1 it sends me text telling me to go online i want to cancel my contract so need to speak to a person
-
Stuart 🏴 (@StuartSned) reported from Bo’ness, Scotland@virginmedia what is going on with email accounts. I’m down!!
-
Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, ScotlandHey @virginmedia our broadband box is flashing green and our Wi-Fi doesn't seem to be working.... help please
-
Justene Ewing (@JusteneEwing) reported from Mid Calder, Scotland@virginmedia Thank you for the response. I did as you asked at 7:04pm this evening engaged with Terri the Triage Bot who has kept me on hold waiting to speak to someone for 3 hours 20 minutes. Just when I thought @virginmedia might try to repair this customer onboarding failure #poorservice
-
Steve (@steve2theizzO) reported from Falkirk, ScotlandWhat is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Alloqui Strix (@AlloquiStrix) reported@virginmedia Perhaps, but not 1 day then 7 days between updates on the same day & within minutes. If this was a water outage for this length of time there would be water tankers delivering water to houses - why are you not providing us with mobile data during this extended SNAFU.
-
Adam Sowden (@Sowds89) reported@virginmedia can you help me with an on going issue. I’ve phone 3 times and nobody has fixed the issue. Thanks
-
I_AM_SG (@Mrs_SGee) reported@virginmedia Please can someone tell me why my daughter (heavily pregnant and working from home) and is an existing customer, has moved into a new a new house (on a main road) 4 wks ago only to be told today that the engineer booked (weeks ago) has cancelled! 1/2
-
Michael “Mecha” Modelsky (@MikeModelsky) reportedIs anyone else on @O2 finding that since the @virginmedia team up the service is horrendous, has taken my partner seven weeks to get their account unlocked, no it’s been unlocked. They can’t pay their bill due to an insecure website issue and too many redirects.
-
Becca Jane (@BeccaJane182124) reported@virginmedia not impressed with customer service! As a loyal customer for over 5 years I was looking to upgrade to the sports package with Netflix and WiFi. I was refused the £52.99 deal as that is “only for new customers”. I was told I would need to pay £130 for the same deal!
-
M U (@Shef1212) reported@virginmedia no internet, but I need to wait 5 days for engineer! You say you invest millions and increase prices. Been with you since 2010. Why is it so difficult to log a complaint on the phone too? Shocking & ridiculous service. My contract is due in 2 months.
-
Rolland Law (@rolo852010) reported@virginmedia Can you not just reply on here and just explain ? There is nothing secret about this post there’s nothing to hide it’s a general question regarding the cool down period.
-
dragons are cool (@motherpeacher) reported@virginmedia why is ur customer service so bad, I've been on the line for an hour and nobody bothers to answer, typical really, u take our money and provide terrible service!!!
-
Quinn 😈 (@pressqforquinn) reportedVirgin Media is still having an outage. Was supposed to be fixed yesterday, but now estimated fix is 15th April. I'm going (more) insane and I can't afford to not stream so I'll try to stream today at like 8pm ish regardless! 🫠
-
EUGENE #igiveafHck (@olddiesel) reportedPoint 2) The big issue is that protesters want Govt to help them on fuel costs. Because they say they can't afford to keep paying this fuel cost going forward...... Edel a coach operator was on a Virgin Media news clip. She was saying she can't pass the cost on to customers