Virgin Media Outage Report in Linlithgow, West Lothian, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Linlithgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Linlithgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Linlithgow, West Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Larbert, Bonnybridge, Dunfermline, Livingston, Falkirk, Bathgate and Lochgelly.
| City | Problem Type | Report Time |
|---|---|---|
 Larbert |
Internet | |
| Bonnybridge |
Wi-fi | |
| Dunfermline |
Internet | |
| Livingston |
Total Blackout | |
| Falkirk |
Internet | |
| Falkirk |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Linlithgow, Scotland
Latest outage, problems and issue reports in Linlithgow and nearby locations:
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Dave Scott
(@Tank2521) reported
from
Broxburn, Scotland
We've had our @virginmedia Hub 4 for some time now and still our virgin media connect app doesn't work with it..... When are we likely to get an update?
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G
(@ginandtoxicuk) reported
from
Dunfermline, Scotland
How can I check an order for iPhone 13 pro @virginmedia and make sure it linked to my broadband account for order to show I’m already a customer ? #virginmobile
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ianjac
(@ianjac2) reported
from
Harthill, Scotland
@virginmedia I would just like an engineer to come to my house next Saturday as early as possible and fix my hub3 thanks as I know it is not working properly as when I try to connect my phone on wifi the is no network name like wm8763213 for example
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia They said they would sort it and call me today. I had a phone all to the house phone at 11pm waking up my mrs that asked me to text back which I couldn’t do so no idea what that meant. They have all disappeared and I still have no update I have been promised resolution by Sat
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paul macready
(@duklaprm) reported
from
Broxburn, Scotland
@SkyUK would love skyglass right now. Will u pay my early exit contract fees from @virginmedia so I can end this hellish service before christmas. Thanks.
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paul macready
(@duklaprm) reported
from
Broxburn, Scotland
@virginmedia no devices can connect to router. Yet more shambolic service....you guys are an absolute disgrace. End of contract can't come quick enough @BT @SkyUK
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steve berridge
(@Scotwolf2Steve) reported
from
Livingston, Scotland
@virginmedia no TV service in Livingston Nothing on service status page. Did all the tests. Nothing, no TV. Checking online seems I'm not alone. Any update or acknowledgement Virgin Media? #virginmediadown #VirginMediaTVdown #virginmedia
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Dave Scott
(@Tank2521) reported
from
Ratho Station, Scotland
@virginmedia how long does it normally take to transfer a number from another network? I've just been given a PAC code but don't want to call up just now if it's going to leave me unable to use my phone
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Justene Ewing
(@JusteneEwing) reported
from
Mid Calder, Scotland
@virginmedia Thank you for the response. I did as you asked at 7:04pm this evening engaged with Terri the Triage Bot who has kept me on hold waiting to speak to someone for 3 hours 20 minutes. Just when I thought @virginmedia might try to repair this customer onboarding failure #poorservice
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Nathan Young
(@npjy83) reported
from
Mid Calder, Scotland
@O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...
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steve berridge
(@Scotwolf2Steve) reported
from
Livingston, Scotland
@virginmedia hi TV box & Router switched off and rebooted minutes later, No broadband since. Got live TV but catch up etc not working. EH54 5HR. Used online help wasn't working, but is now saying network error. Can you confirm problem I've rebooted router etc. Thanks
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ianjac
(@ianjac2) reported
from
Harthill, Scotland
@virginmedia No there isn't I was meant to get an engineer out last Saturday according to your live help chat line and that never happened
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia Why is it after our web chat tonight promising action all the orders and appointments have again disappeared from my account!!! I was only just re-promised by the 27th March!! What is going on? @Ofcom please help me here
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Dave Scott
(@Tank2521) reported
from
Ratho Station, Scotland
@virginmedia I've received a bill saying I'm over £400 in credit. I presume this is some sort of error? I know if need to call to discuss specifics but is there anyone else reporting this issue?
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Tomahawk Kid © 🏴
(@tartanjammies) reported
from
Currie, Scotland
@virginmedia Just seems 1 heck of a coincidence. Can you see any reports of network issues in Eh14?
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia No one has been in touch. No one has arrived to to the work. No one is actually doing anything to help me whatsoever?! What is going on?
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Tomahawk Kid © 🏴
(@tartanjammies) reported
from
Currie, Scotland
Hey @virginmedia. On Saturday we had a tech visit to sort pixilated screens. He said network problem in street. Network guy came out today and fiddled in the street. Said it was fixed. Now have no broadband and unwatchable TV. Eh14 area. Nothing on status check. Help
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Justene Ewing
(@JusteneEwing) reported
from
Mid Calder, Scotland
@brendanf_nss @virginmedia All we need at our house is working Wi-Fi - not looking for VIP service just a working one! 😡 really has made my working day so much harder than it needed to be
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ianjac
(@ianjac2) reported
from
Harthill, Scotland
@virginmedia Hi Can you please tell me what to do to get an engineer to my house to fix my broadband issue as your helpline is no use thanks for all your help in advance
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Alan Kinloch
(@AlanKinloch) reported
from
Port Edgar, Scotland
@vmbusinesshelp @vmbusiness @virginmedia The thing is. They can’t! Your customer care extends no further than saying “oh gosh” and apologies. Neither of which resolve matters.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lumoscapers
(@MotaBomb) reported
@virginmedia Failed 2 other times. Still horrible. Service status says nothing. It’s momentary 10 to 30 minutes blips and by the time we manage to get “support” service is back and we’re told nothing can be done. We’ve been running through the list for the last YEAR
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Nathan Young
(@npjy83) reported
@virginmedia Called you guys and waited for one hour. The Customer Service Agent who then answered, literally was speaking to his colleagues and when I spoke, he hung up on me... Come on. Can you phone me? I literally cannot get through to someone in past 3 days.....
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Ben S
(@upinsmoke66) reported
@virginmedia 7 hours trying to get assistance through all your channels and no help whatsoever.
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O〰️en
(@OMills_22) reported
i wish nothing but the worst for whoever works at virgin media
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Lynne Pattison
(@lynnepattison) reported
@virginmedia trying to get a new brown cover for the box containing my elderly mother's phone cables. Cover blew off in the storm, leaving everything exposed. Tried all day and haven't managed to speak to a person. Your WhatsApp person was absolutely no help. Any suggestions
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Peter Morris
(@petermorris1878) reported
@virginmedia No. I’ve done that. I was told by you yesterday that the ‘outage’ could last until 7th Feb. Even though your ‘tools’ don’t pick it up. No ‘tools’ please. No ‘faqs’. No bots. Just a direct phone line, or an email address. Nothing less is acceptable. Thank you.
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Paratez
(@Paratez) reported
@virginmedia But we are going into the third day? Really, it takes three days to cancel a contract? Unbelievable….I consider you have had due notification and I’ll be cancelling the direct debit in in 28 days time.
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Andrew Harrison
(@Andrizu05) reported
@virginmedia Still can’t get through. Absolute shambles. It’s as if your purposefully making it impossible to cancel contracts…if not sorted I will contact the ombudsman.
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Peter Morris
(@petermorris1878) reported
@virginmedia I have never known anyone, anywhere to be without broadband because of an outage for a week. I won’t accept it. I will close my account ,be assured of that. Your response is basically ‘tough,you’ll just have wait.’ I won’t. Not by any stretch.
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Adrienne Aiken
(@AdrienneAiken) reported
@rosecherished @virginmedia Yeah, I do get that, Rose, but this wasn't only at peak/busy (rush hour) times. It was happening often. Dropping out, running slow... any times of the day. And paying for speeds of 100 and often getting 18 just isn't acceptible. Nice analogy though.