Virgin Media outages and service status in Linlithgow, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Linlithgow, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- Internet (40%)
- TV (40%)
- Total Blackout (20%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Linlithgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Linlithgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Linlithgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Livingston, Falkirk, Dunfermline, Alloa, Grangemouth, Bonnybridge, and Bathgate.
| City | Problem Type | Report Time |
|---|---|---|
 Livingston
|
TV | 5 days ago |
|
Livingston
|
Wi-fi | 7 days ago |
|
Livingston
|
Wi-fi | 10 days ago |
|
Livingston
|
TV | 12 days ago |
|
Falkirk
|
Internet | 12 days ago |
|
Livingston
|
Internet | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Linlithgow, Scotland
Latest outage, problems and issue reports in Linlithgow and nearby locations:
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paul macready (@duklaprm) reported from Broxburn, Scotland@SkyUK would love skyglass right now. Will u pay my early exit contract fees from @virginmedia so I can end this hellish service before christmas. Thanks.
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steve berridge (@Scotwolf2Steve) reported from Livingston, Scotland@virginmedia no TV service in Livingston Nothing on service status page. Did all the tests. Nothing, no TV. Checking online seems I'm not alone. Any update or acknowledgement Virgin Media? #virginmediadown #VirginMediaTVdown #virginmedia
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ianjac (@ianjac2) reported from Harthill, Scotland@virginmedia I would just like an engineer to come to my house next Saturday as early as possible and fix my hub3 thanks as I know it is not working properly as when I try to connect my phone on wifi the is no network name like wm8763213 for example
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G (@ginandtoxicuk) reported from Dunfermline, ScotlandHow can I check an order for iPhone 13 pro @virginmedia and make sure it linked to my broadband account for order to show I’m already a customer ? #virginmobile
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Jill Scorer (@JillScorer1) reported from Dalgety Bay, Scotland@lornagilmour_ @virginmedia @SkyUK How to make a complaint via phone. Call us on 150 from your Virgin Media landline or Virgin Mobile. Or 0345 454 1111* from any other phone. WONDER IF THIS WOULD WORK?
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ianjac (@ianjac2) reported from Harthill, Scotland@virginmedia No there isn't I was meant to get an engineer out last Saturday according to your live help chat line and that never happened
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Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland@virginmedia Unfortunately no. I've spoken to multiple agents all day and an engineer is scheduled for tomorrow. If it isn't intermittent outage, it's a massive speed decrease (currently getting 50Mbps down/3Mbps up on a Gig1 line, usually 800Mbps down/55Mbps up)
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paul macready (@duklaprm) reported from Broxburn, Scotland@virginmedia no devices can connect to router. Yet more shambolic service....you guys are an absolute disgrace. End of contract can't come quick enough @BT @SkyUK
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Judith Boyle (@JudithBoyle3) reported from Livingston, Scotland@virginmedia A better service from virgin media
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Arek Kwapis (@AG_Developer) reported from Falkirk, ScotlandSorry folks for the very sudden end of stream, @virginmedia is doing works in my area and that means until 2024, every 4th of the month my inet will go down. Today and 2 days ago where exceptions to prepare for the works. Sorry folks!
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iain mcmillan (@iainmcm1) reported from Glenochil Village, Scotland@izzwoz @virginmedia Its terrible service
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Arek Kwapis (@AG_Developer) reported from Falkirk, ScotlandCome on @virginmedia, this is getting ridiculous now. Been without Internet for over 24hrs - ever since yesterday's maintenance at 9am. Still not got my Oomph unlimited data to help ease the pain either and no ETA on fix. This is beyond silly.
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Yvonne Harley 🤘🏻🎶☠️ (@YvonneGHarley) reported from Glenochil Village, ScotlandWhen you watch the status updates from @virginmedia and it goes past the planned resolution time - when working from home becomes a challenge- eta now tomorrow so that’ll have been nearly 30 hours with no service #workingfromhomechallenges
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Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland@virginmedia Is there any ETA on issue resolution?
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iain mcmillan (@iainmcm1) reported from Glenochil Village, Scotland@virginmedia is there a problem with phone lines as been trying for one & half hoours to get through to speak to a person also if i press 1 it sends me text telling me to go online i want to cancel my contract so need to speak to a person
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iain mcmillan (@iainmcm1) reported from Glenochil Village, ScotlandOne hour two minutes and got hung up thanks virgin media customer service is really 💩💩💩
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Spike (@Spike61987764) reported from Harthill, Scotland@virginmedia Not hard enough. 20 hours and 20 minutes without television and broadband which I pay dearly for and that's the best you can say. Time for compensation for no service and move away from @virginmedia to someone more reliable and actually cares a little about customer service
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steve berridge (@Scotwolf2Steve) reported from Livingston, Scotland@virginmedia hi TV box & Router switched off and rebooted minutes later, No broadband since. Got live TV but catch up etc not working. EH54 5HR. Used online help wasn't working, but is now saying network error. Can you confirm problem I've rebooted router etc. Thanks
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Nathan Young (@npjy83) reported from Mid Calder, Scotland@O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...
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ianjac (@ianjac2) reported from Harthill, Scotland@virginmedia Hi Can you please tell me what to do to get an engineer to my house to fix my broadband issue as your helpline is no use thanks for all your help in advance
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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esantiw (@Santosh_mtiwari) reported@virginmedia trying for last one week to cancel the contract and being shuttled from online page to page , driving to a number to call and that number keeps me on hold for hours , get connected , tells me that I am being connected to disconnection and drops. Feels Held to ransom
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Edel (Boles) Jones (@Edelmbo) reported from Ballynacarrigy, Leinster@virginmedia There is no home on the remote. And I can’t see network in the settings?
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Craig (@Craig12118981) reported@virginmedia There isn't anything to dicuss investigate any more I have spent neakt a month trying to sort this and the problem has existed from the 01/12/2020 I will wait for the deadlock letter and escalate it from there. I am absolutely gobsmacked and appalled with Virgin
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Andrew Broadbent (@andrewbroaders) reported@virginmedia Do you have any more options for me than to just wait until I experience the issue on Monday and then call the 0345 number to try to get someone to review the logs to diagnose the issue? Any help you can offer would be gratefully received :-) (5/5)
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Josh wade (@JoshRevelations) reported@virginmedia please sort your broadband and customer service theyre both shocking.
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CJ (@ThePapaJazz) reported@virginmedia I'm wondering is the problem that I haven't had Virgin Media installed in my property yet? Am I able to watch it via app until it's installed in my home?
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lisa murphy (@LisaMurphy67) reported@virginmedia Hi I am on hold still engineer was useless you guys gave me a date of 18th then 22nd still not fixed edgier said it was a complex network issue
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Paul Roberts (@Pjdroberts) reported@virginmedia Yes everyday i have issues with the internet connection. One minute everything runs fine, next minute video calls freeze and webpages become very slow to load
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jemima (@Jemima_jess) reported@virginmedia Or it may be never going by experience so far
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Andrew Broadbent (@andrewbroaders) reported@virginmedia Also, your customer service is so much worse than BT, who sent an engineer to fix my Mum's broadband issue in 48 hours. I know there's a pandemic happening, but people have been working from home since last March so with respect I don't think you can use that as an excuse. (4/n)