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Virgin Media

Virgin Media Outage Report in Linlithgow, West Lothian, Scotland

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Linlithgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Linlithgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Linlithgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Livingston, Falkirk, Dunfermline, Alloa, Grangemouth, Bonnybridge, and Bathgate.

CityProblem TypeReport Time
Livingston TV 4 days ago
Livingston Wi-fi 6 days ago
Livingston Wi-fi 9 days ago
Livingston TV 11 days ago
Falkirk Internet 11 days ago
Livingston Internet 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Linlithgow, Scotland

Latest outage, problems and issue reports in Linlithgow and nearby locations:

  • justjanis
    Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, Scotland

    Hey @virginmedia our broadband box is flashing green and our Wi-Fi doesn't seem to be working.... help please

  • andrew_kemp
    Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @CloudDamo @virginmedia @bt_uk Simple thing had a good service been provided I’d not want to leave. But virgin media cannot even do that, so not thinking about leaving I am!

  • annabellcoach
    Anna Bell Coaching (@annabellcoach) reported from Bo’ness, Scotland

    @virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.

  • andrew_kemp
    Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @virginmedia You need to increase the infrastructure in the area to address the problems, you’ve not needed to and got away with out it as there has never been competition until now

  • andrew_kemp
    Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @virginmedia I’d love you to help by sorting out the shoddy service in the area!

  • andrew_kemp
    Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    Another day with poor internet connectivity from @virginmedia factory reset your hub they say... that’s made it worse!

  • andrew_kemp
    Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @MakeDigitalWork @virginmedia I feel your pain! They provide such a poor service, with poor equipment and poor support. Holding them in breach of contract now as they are not providing what I am paying them for, cancelling and getting fttp with @bt_uk installed in 2 weeks

  • kari_mcburnie
    Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland

    @virginmedia despite contacting you and reporting an issue, no one has contacted me. Your contractors have laid tar over my drains. This is now 8 weeks on and still no further forward.

  • andrew_kemp
    Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    Hello @bt_uk broadband goodbye @virginmedia. BT fibre being installed today! Finally virgin media have got some competition in the area. I can see everyone in the area switching in the coming months due to the poor service you’ve provided everyone in Currie.

  • mastermc0
    Grant (@mastermc0) reported from Livingston, Scotland

    @virginmedia No known outage other on demand for works fine just seems to be this one series

  • annabellcoach
    Anna Bell Coaching (@annabellcoach) reported from Bo’ness, Scotland

    @virginmedia my broadband is down yet again. Several working hours lost. Four (long) calls later and now just an automated response. Poor show. 🤔 #badservice #homeworking

  • kari_mcburnie
    Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland

    @virginmedia The link is no good! I’m not a customer, please can someone message me for my contact details to get this rectified. This has been going on for months now.

  • andrew_kemp
    Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    Finally some competition to @virginmedia ‘a shocking internet service in my area! @bt_uk are finally doing #FttP been a long time coming... 14 years of mediocre internet service soon coming to an end!

  • DarkblueDad
    Keith Guthrie (@DarkblueDad) reported from Currie, Scotland

    @virginmedia are you aware of issues in Balerno EH14 7BW. No phone, internet or TV

  • lovemojo1991
    RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜 (@lovemojo1991) reported from Falkirk, Scotland

    @virginmedia our network and other people's internet down again!! Seriously this keeps happening

  • sneekyb
    Richard Law (@sneekyb) reported from East Calder, Scotland

    @virginmedia Ridiculous that as a existing customer now out of contract that I cannot be offered the same monthly deal as new customers. My bill is to rise by £50 pcm which is not acceptable. I ask if I can take your Bigger tv bundle with sports as advertised for £72 and told no.

  • cubsi1
    Robert McCubbing (@cubsi1) reported from Bo’ness, Scotland

    FFS @virginmedia please sort out your customer service. After finally getting through to change my package, I was put on hold again and transferred to another department. I hung up after 1 hour on hold!!! Think I’ll just cancel and take my business elsewhere

  • LTJ_79
    Karan Lamb (@LTJ_79) reported from Mid Calder, Scotland

    @virginmedia I have tried to phone for technical help, sky sports channels not on other room boxes how is this fixed, I pay for full package 😠

  • andrew_kemp
    Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    Surprise surprise @virginmedia is down, again! apparently it’s for upgrades, Got cut off whilst on the phone sorting out leaving them! Now in the process of ordering up my @bt_uk FttP

  • andrew_kemp
    Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @EE It’s crap! 😂 simple as. Have to rely on WiFi calling but as @virginmedia provide such poor internet service even that doesn’t work. Would love it if you had a decent signal in my area so I didn’t have to rely on them!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ibi2001uk
    Ibi (@ibi2001uk) reported

    @virginmedia Y is ur customer service very terrible. I have been waiting for a resolution for 4 months and the best you guys can do is to write a shabby response. Below are my complaint C-1211201225, C-1711201237, C-1012202029, C-021220754.

  • KimmieeBreezy
    Kimberley Veronica (@KimmieeBreezy) reported

    @virginmedia my phone has had no network service for 3 days now- thought it was the Sim so got a replacement and there’s still no network

  • hilary_lomas
    Hilary (@hilary_lomas) reported

    @virginmedia I wanted to upgrade but the price offered was different to the final price. No one could help so I complained and got the response. There is no point taking it further, the whole process is frustrating and im clearly not going to get the deal I thought I could.

  • JenkinsonQuinn
    Quinn Jenkinson (@JenkinsonQuinn) reported

    @virginmedia To be honest I have no idea but I believe it’s just the WiFi only all worked before until I upgraded and now I have trouble with everything...working from home has been a pain

  • Climbingdude
    Philip Lawrence (@Climbingdude) reported

    @virginmedia just spent nearly 3 hours online with customer service trying to resolve a billing issue and it ended with the person telling me to contact customer service!!! Utterly useless.

  • AsSmithies
    Andy Smithies (@AsSmithies) reported

    @virginmedia It says no issues

  • andipandipoos
    Andi Main (@andipandipoos) reported

    @virginmedia She had to phone me back, she said 1/2 hour, (it was longer than that.) you would think in that time she would have resolved the issue and said “thats ok mr main your ready to go!” But no she still kept me on what she classed as ‘hold’ (which was mute,) and after several...

  • gabrieldalis
    Gabriel Dalis (@gabrieldalis) reported

    @Jones68Jenny @thedogman_918 @virginmedia Jenny, they simply don't care. We should open a national petition to unmask their institutionalized theft. I have never seen any other company to shamelessly betray their own clients, breaching the contracts, and overcharging every month. #virginmedia

  • _a24ss
    AR (@_a24ss) reported

    @virginmedia after being a loyal customer for years virgin media decided to disconnect my phone and broadband services a week early without any notification at all when called all you guys had to say is “we can try and connect you but you will have to pay double the price”!

  • sbs3em
    E Moll (@sbs3em) reported

    @virginmedia Hi, appreciate the apology but I signed up in the middle of Jan and I've just been told because of ground works I've got to wait until the end of march. 24hrs just before installation on two occasions. Incredibly poor service.