Virgin Media Outage Report in Linlithgow, West Lothian, Scotland
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Linlithgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Linlithgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Linlithgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Livingston, Falkirk, Dunfermline, Alloa, Grangemouth, Bonnybridge, and Bathgate.
| City | Problem Type | Report Time |
|---|---|---|
 Livingston
|
TV | 4 days ago |
|
Livingston
|
Wi-fi | 6 days ago |
|
Livingston
|
Wi-fi | 9 days ago |
|
Livingston
|
TV | 11 days ago |
|
Falkirk
|
Internet | 11 days ago |
|
Livingston
|
Internet | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Linlithgow, Scotland
Latest outage, problems and issue reports in Linlithgow and nearby locations:
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Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, ScotlandHey @virginmedia our broadband box is flashing green and our Wi-Fi doesn't seem to be working.... help please
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Andrew Kemp (@andrew_kemp) reported from Currie, Scotland@CloudDamo @virginmedia @bt_uk Simple thing had a good service been provided I’d not want to leave. But virgin media cannot even do that, so not thinking about leaving I am!
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Anna Bell Coaching (@annabellcoach) reported from Bo’ness, Scotland@virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.
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Andrew Kemp (@andrew_kemp) reported from Currie, Scotland@virginmedia You need to increase the infrastructure in the area to address the problems, you’ve not needed to and got away with out it as there has never been competition until now
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Andrew Kemp (@andrew_kemp) reported from Currie, Scotland@virginmedia I’d love you to help by sorting out the shoddy service in the area!
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Andrew Kemp (@andrew_kemp) reported from Currie, ScotlandAnother day with poor internet connectivity from @virginmedia factory reset your hub they say... that’s made it worse!
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Andrew Kemp (@andrew_kemp) reported from Currie, Scotland@MakeDigitalWork @virginmedia I feel your pain! They provide such a poor service, with poor equipment and poor support. Holding them in breach of contract now as they are not providing what I am paying them for, cancelling and getting fttp with @bt_uk installed in 2 weeks
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Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland@virginmedia despite contacting you and reporting an issue, no one has contacted me. Your contractors have laid tar over my drains. This is now 8 weeks on and still no further forward.
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Andrew Kemp (@andrew_kemp) reported from Currie, ScotlandHello @bt_uk broadband goodbye @virginmedia. BT fibre being installed today! Finally virgin media have got some competition in the area. I can see everyone in the area switching in the coming months due to the poor service you’ve provided everyone in Currie.
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Grant (@mastermc0) reported from Livingston, Scotland@virginmedia No known outage other on demand for works fine just seems to be this one series
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Anna Bell Coaching (@annabellcoach) reported from Bo’ness, Scotland@virginmedia my broadband is down yet again. Several working hours lost. Four (long) calls later and now just an automated response. Poor show. 🤔 #badservice #homeworking
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Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland@virginmedia The link is no good! I’m not a customer, please can someone message me for my contact details to get this rectified. This has been going on for months now.
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Andrew Kemp (@andrew_kemp) reported from Currie, ScotlandFinally some competition to @virginmedia ‘a shocking internet service in my area! @bt_uk are finally doing #FttP been a long time coming... 14 years of mediocre internet service soon coming to an end!
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Keith Guthrie (@DarkblueDad) reported from Currie, Scotland@virginmedia are you aware of issues in Balerno EH14 7BW. No phone, internet or TV
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RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜 (@lovemojo1991) reported from Falkirk, Scotland@virginmedia our network and other people's internet down again!! Seriously this keeps happening
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Richard Law (@sneekyb) reported from East Calder, Scotland@virginmedia Ridiculous that as a existing customer now out of contract that I cannot be offered the same monthly deal as new customers. My bill is to rise by £50 pcm which is not acceptable. I ask if I can take your Bigger tv bundle with sports as advertised for £72 and told no.
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Robert McCubbing (@cubsi1) reported from Bo’ness, ScotlandFFS @virginmedia please sort out your customer service. After finally getting through to change my package, I was put on hold again and transferred to another department. I hung up after 1 hour on hold!!! Think I’ll just cancel and take my business elsewhere
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Karan Lamb (@LTJ_79) reported from Mid Calder, Scotland@virginmedia I have tried to phone for technical help, sky sports channels not on other room boxes how is this fixed, I pay for full package 😠
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Andrew Kemp (@andrew_kemp) reported from Currie, ScotlandSurprise surprise @virginmedia is down, again! apparently it’s for upgrades, Got cut off whilst on the phone sorting out leaving them! Now in the process of ordering up my @bt_uk FttP
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Andrew Kemp (@andrew_kemp) reported from Currie, Scotland@EE It’s crap! 😂 simple as. Have to rely on WiFi calling but as @virginmedia provide such poor internet service even that doesn’t work. Would love it if you had a decent signal in my area so I didn’t have to rely on them!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ibi (@ibi2001uk) reported@virginmedia Y is ur customer service very terrible. I have been waiting for a resolution for 4 months and the best you guys can do is to write a shabby response. Below are my complaint C-1211201225, C-1711201237, C-1012202029, C-021220754.
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Kimberley Veronica (@KimmieeBreezy) reported@virginmedia my phone has had no network service for 3 days now- thought it was the Sim so got a replacement and there’s still no network
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Hilary (@hilary_lomas) reported@virginmedia I wanted to upgrade but the price offered was different to the final price. No one could help so I complained and got the response. There is no point taking it further, the whole process is frustrating and im clearly not going to get the deal I thought I could.
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Quinn Jenkinson (@JenkinsonQuinn) reported@virginmedia To be honest I have no idea but I believe it’s just the WiFi only all worked before until I upgraded and now I have trouble with everything...working from home has been a pain
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Philip Lawrence (@Climbingdude) reported@virginmedia just spent nearly 3 hours online with customer service trying to resolve a billing issue and it ended with the person telling me to contact customer service!!! Utterly useless.
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Andy Smithies (@AsSmithies) reported@virginmedia It says no issues
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Andi Main (@andipandipoos) reported@virginmedia She had to phone me back, she said 1/2 hour, (it was longer than that.) you would think in that time she would have resolved the issue and said “thats ok mr main your ready to go!” But no she still kept me on what she classed as ‘hold’ (which was mute,) and after several...
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Gabriel Dalis (@gabrieldalis) reported@Jones68Jenny @thedogman_918 @virginmedia Jenny, they simply don't care. We should open a national petition to unmask their institutionalized theft. I have never seen any other company to shamelessly betray their own clients, breaching the contracts, and overcharging every month. #virginmedia
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AR (@_a24ss) reported@virginmedia after being a loyal customer for years virgin media decided to disconnect my phone and broadband services a week early without any notification at all when called all you guys had to say is “we can try and connect you but you will have to pay double the price”!
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E Moll (@sbs3em) reported@virginmedia Hi, appreciate the apology but I signed up in the middle of Jan and I've just been told because of ground works I've got to wait until the end of march. 24hrs just before installation on two occasions. Incredibly poor service.