Virgin Media outages and service status in Linlithgow, Scotland

Problems in the last 24 hours in Linlithgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Linlithgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Linlithgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Dunfermline, Falkirk, Cowdenbeath, Livingston, Linlithgow, and Alloa.

Community Discussion

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Virgin Media Issues Reports Near Linlithgow, Scotland

Latest outage, problems and issue reports in Linlithgow and nearby locations:

• 
  Jim Healy (@jimhealy10) reported 42 seconds ago from Grangemouth, Scotland

  @virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!

• 
  iain mcmillan (@iainmcm1) reported 5 minutes ago from Glenochil Village, Scotland

  @virginmedia is there a problem with phone lines as been trying for one & half hoours to get through to speak to a person also if i press 1 it sends me text telling me to go online i want to cancel my contract so need to speak to a person

• 
  Arek Kwapis (@AG_Developer) reported 10 minutes ago from Falkirk, Scotland

  Come on @virginmedia, this is getting ridiculous now. Been without Internet for over 24hrs - ever since yesterday's maintenance at 9am. Still not got my Oomph unlimited data to help ease the pain either and no ETA on fix. This is beyond silly.

• 
  Linda Hamilton (@Lindsham1) reported 10 minutes ago from Whitecross, Scotland

  Got Premier Sports for todays game through Virgin Media at £9.99 with the option to cancel after 30 days. 🇳🇬🇳🇬🇳🇬🇳🇬

• 
  Tomahawk Kid © 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tartanjammies) reported 15 minutes ago from Currie, Scotland

  @virginmedia Just seems 1 heck of a coincidence. Can you see any reports of network issues in Eh14?

• 
  A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported 15 minutes ago from Dunfermline, Scotland

  @virginmedia Is there a free phone number or a way to get direct to the UK bases call centres as your oversees premium numbers do not have the capability to help in this matter I’ve trie don multiple occasions

• 
  A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported 16 minutes ago from Dunfermline, Scotland

  @virginmedia your call centre is rude, they can’t understand simple English, round in circles, the line keeps buzzing out, I want to cancel but they will not put me through to anyone who can. They profess to be from every team everything I ask for help! Shocking how bad this is

• 
  andrew swanston (@swany1988) reported 17 minutes ago from Redding, Scotland

  @virginmedia hi was promised a manager call back 2 days ago and not happened. Piss poor customer service !! Only been with you just over a month and my experience is ruined !!!

• 
  KR@HFC1875 (@hibezzz) reported 31 minutes ago from Currie, Scotland

  @virginmedia Virgin media, tried all day to call and the line is constantly not available, terrible service , make a complaint on line and they say it will take up to 28 days to respond , who gets away with treating customers like that , unbelievable

• 
  Keith Guthrie (@DarkblueDad) reported 32 minutes ago from Currie, Scotland

  @virginmedia are you aware of issues in Balerno EH14 7BW. No phone, internet or TV

• 
  Steve (@steve2theizzO) reported 33 minutes ago from Falkirk, Scotland

  What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm

• 
  Debbie (@D3borah1404) reported 33 minutes ago from Livingston, Scotland

  @virginmedia Theres no wifi or TV..tried your online service as the error code advised this yet doest help much ! I know how to switch the system on/off to reset ! customer service is a joke to get thru on !! And when you do they hang up 🤬 3rd time this has occured in the last 2 months!

• 
  Fiona Collie (@tartan1314) reported 40 minutes ago from Bonnybridge, Scotland

  @virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor

• 
  Hannah McInnes (@_HannahMcInnes_) reported 44 minutes ago from Livingston, Scotland

  @virginmedia has they worst customer service I’ve ever experienced, month after month I’ve been trying to sort out my bills with no help whatsoever 80 minutes and I’m still on the phone no further forward as one person says one thing and another person says another😡😡

• 
  Tomahawk Kid © 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tartanjammies) reported 45 minutes ago from Currie, Scotland

  @virginmedia ? We spoke to a colleague on the help desk. The phone and Internet now appears back up but it did this all day yesterday, sporadic connections.

• 
  Louise Hamilton (@louham74) reported 47 minutes ago from Grangemouth, Scotland

  @virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬

• 
  Gary Ivady (@Haggischaser) reported 54 minutes ago from Falkirk, Scotland

  @virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?

• 
  David Sandilands (@DNSandilands) reported 54 minutes ago from Falkirk, Scotland

  @virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.

• 
  James (@jamesblack1986) reported 59 minutes ago from Denny, Scotland

  Delighted to see @virginmedia's internet is back to being a back of ****.

• 
  KR@HFC1875 (@hibezzz) reported 60 minutes ago from Currie, Scotland

  Virgin media, tried all day to call and the line is constantly not available, terrible service , make a complaint on line and they say it will take up to 28 days to respond , who gets away with treating customers like that , unbelievable

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Great Socrates (@Find_truth4all) reported 3 minutes ago

  @virginmedia I’d rather have many other users post comments in support of my observation so Virgin Media can see the level of frustration from customers.

• 
  Keeley 🌻 (@Keeleyeveline_) reported 4 minutes ago

  Is anyone elses @virginmedia broadband down? #virginmedia

• 
  Kath Moonlight (@kath_moonlight) reported 7 minutes ago

  @O2 @O2 It’s the MyO2 app/account. I’m currently in Mexico with my UK O2 Pay As You Go SIM. my mobile number appears to be linked to a different email address, so I can’t link it to my Virgin Media O2 ID or top up. I can’t sign in because the O2 website/app blocks access from Mexico.

• 
  APTS Archive (@APTSArchive) reported 8 minutes ago

  Quick update following my post - I did have a DM discussion with VirginMedia. Apparently all refunds are process via cheque payments and posted to you - and I’ve got to wait up to 45 days - yes 45 days for the cheque. If I’ve not received it by then I’ve got to contact them again and they will investigate why - probably waiting another 45 days. This is disgusting behaviour @virginmedia, despite it being so called company policy. You took £1,070 from our account despite assurance the equipment return date had been extended, causing us to be overdrawn, yet you now hang on to our money for up to 45 days! It doesn’t take 45 days for a computer to print a cheque!

• 
  CC (@TheRISCHAUS) reported 10 minutes ago

  In the bordering 10 years of having @virginmedia broadband I have never experienced over 5 days of broken internet. In the time I have decided to play GTA online. The internet had the audacity to drop DURING A HEIST FINALE. Diabolical.

• 
  Jim Davies (Ex Labour Voter & Member) (@Davies133) reported 16 minutes ago

  @virginmedia 30 minutes and counting waiting for someone on your retentions line to pick up the phone!!! It looks like I'm not alone in wanting to leave. Is this what counts for customer service? 😡

• 
  Tom (Yogi) (@tummyevans) reported 18 minutes ago

  Good old virgin media decided to go down at 7:30 and pull me out the game so cheering the rest of the chums on tonight. We had a swift 3-0 win yesterday hopefully same again tonight 🍑

• 
  Julie Backstreet (@BSBJULIE78) reported 22 minutes ago

  @virginmedia Awful timing for a software update of @SkySports All over the weekend 🙄 Hope there is going to be some reduction in my bill?

• 
  Stephen Old German - English Translator (@old_stephen) reported 22 minutes ago

  @virginmedia About a month ago, you "upgraded" my broadband line You told me to plug my landline into my router, I did this and the phone stopped working. None of your crappy automated solutions have fixed this. Please tell me when ou are going to fix it or how to switch provider

• 
  🄼🅁 🅃🄴🄰 🅆🄸🅃🄷 🄾🄽🄴 🅂🅄🄶🄰🅁 (@commercialdon) reported 26 minutes ago

  @virginmedia I'm having a few issues, I'm on the 1gb plan but hitting just over 500mb in speed tests and trying to login to your website just sends me in a loop because it has 2 email addresses linked so it won't let me login. Please help