Virgin Media

Virgin Media Outage Report in Linlithgow, West Lothian, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Linlithgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Linlithgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Linlithgow, West Lothian, Scotland 12/03/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Linlithgow, West Lothian, Scotland

The most recent Virgin Media outage reports came from the following cities: Falkirk, Dunfermline, Bathgate, Lochgelly, Kelty, Livingston and Bonnybridge.

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City Problem Type Report Time
United KingdomFalkirk Internet
United KingdomFalkirk Internet
United KingdomFalkirk Internet
United KingdomDunfermline Internet
United KingdomBathgate Internet
United KingdomLochgelly E-mail

Community Discussion

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Virgin Media Issues Reports Near Linlithgow, Scotland

Latest outage, problems and issue reports in Linlithgow and nearby locations:

  • DarkblueDad Keith Guthrie (@DarkblueDad) reported from Currie, Scotland

    @virginmedia are you aware of issues in Balerno EH14 7BW. No phone, internet or TV

  • kari_mcburnie Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland

    @virginmedia The link is no good! I’m not a customer, please can someone message me for my contact details to get this rectified. This has been going on for months now.

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @virginmedia You need to increase the infrastructure in the area to address the problems, you’ve not needed to and got away with out it as there has never been competition until now

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    Surprise surprise @virginmedia is down, again! apparently it’s for upgrades, Got cut off whilst on the phone sorting out leaving them! Now in the process of ordering up my @bt_uk FttP

  • DarrellB91 Darrell Anne Atkins (@DarrellB91) reported from Livingston, Scotland

    Trying to deal with @virginmedia on behalf of my Gran is one of the most frustrating things. All we want to do is downgrade her package and I've been passed to so many different people. I bet they would keep you on the phone if you wanted to cancel!

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    Another day with poor internet connectivity from @virginmedia factory reset your hub they say... that’s made it worse!

  • scottmcmartin Scott McMartin (@scottmcmartin) reported from Falkirk, Scotland

    @virginmedia been trying to get through to virgin mobile 789 number for over an hours 4 failed attempts. Shocking service. #virginmobileuk

  • kari_mcburnie Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland

    @virginmedia despite contacting you and reporting an issue, no one has contacted me. Your contractors have laid tar over my drains. This is now 8 weeks on and still no further forward.

  • justjanis Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, Scotland

    Hey @virginmedia our broadband box is flashing green and our Wi-Fi doesn't seem to be working.... help please

  • annabellcoach Anna Bell Coaching (@annabellcoach) reported from Bo’ness, Scotland

    @virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.

  • cubsi1 Robert McCubbing (@cubsi1) reported from Bo’ness, Scotland

    FFS @virginmedia please sort out your customer service. After finally getting through to change my package, I was put on hold again and transferred to another department. I hung up after 1 hour on hold!!! Think I’ll just cancel and take my business elsewhere

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    Finally some competition to @virginmedia ‘a shocking internet service in my area! @bt_uk are finally doing #FttP been a long time coming... 14 years of mediocre internet service soon coming to an end!

  • annabellcoach Anna Bell Coaching (@annabellcoach) reported from Bo’ness, Scotland

    @virginmedia my broadband is down yet again. Several working hours lost. Four (long) calls later and now just an automated response. Poor show. 🤔 #badservice #homeworking

  • LTJ_79 Karan Lamb (@LTJ_79) reported from Mid Calder, Scotland

    @virginmedia I have tried to phone for technical help, sky sports channels not on other room boxes how is this fixed, I pay for full package 😠

  • mastermc0 Grant (@mastermc0) reported from Livingston, Scotland

    @virginmedia No known outage other on demand for works fine just seems to be this one series

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @EE It’s crap! 😂 simple as. Have to rely on WiFi calling but as @virginmedia provide such poor internet service even that doesn’t work. Would love it if you had a decent signal in my area so I didn’t have to rely on them!

  • sneekyb Richard Law (@sneekyb) reported from East Calder, Scotland

    @virginmedia Ridiculous that as a existing customer now out of contract that I cannot be offered the same monthly deal as new customers. My bill is to rise by £50 pcm which is not acceptable. I ask if I can take your Bigger tv bundle with sports as advertised for £72 and told no.

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @CloudDamo @virginmedia @bt_uk Simple thing had a good service been provided I’d not want to leave. But virgin media cannot even do that, so not thinking about leaving I am!

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @MakeDigitalWork @virginmedia I feel your pain! They provide such a poor service, with poor equipment and poor support. Holding them in breach of contract now as they are not providing what I am paying them for, cancelling and getting fttp with @bt_uk installed in 2 weeks

  • LorneCallaghan ✭✭Lorne Callaghan✭✭ (@LorneCallaghan) reported from Linlithgow, Scotland

    @virginmedia is there a problem with smtp server for Blueyonder. Trying to forward emails to someone through Android phone. Settings are correct but told can't send message. Last month I couldn't send emails with any attachments (under size limits)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • asaunders1989 Alex Saunders (@asaunders1989) reported

    @virginmedia Finally got hold of someone but it seems a new customer gets a better offer than a current customer when renewing. Why is that?

  • HiDee_Lo Dennis C Chansa ( Dee-Lo) (@HiDee_Lo) reported

    @virginmedia I moved to you in July , since then I have had wifi problems not just tv but everything connected to wifi to an extent that I can’t even do anything on my phone at times. An engineer is coming out today hope this will be sorted out

  • RoboCharlie Charlie Robinson (@RoboCharlie) reported

    @Rubyjones1926 @virginmedia And they don't even seem to respond @virginmedia any chance of making contact to get a resolution?

  • alexsharples Alex (@alexsharples) reported

    @virginmedia No it didn't, it never has in all the time we've had the problems - I'd maybe feedback also that your call center staff are incompetent

  • ThomMaguire93 Tommy Maguire (@ThomMaguire93) reported

    @virginmedia can you help me as I’ve had to painfully spend the last 3 hours trying to get a response from your “customer support” team over WhatsApp????

  • PunishedVeteran Punished Veteran (@PunishedVeteran) reported

    @virginmedia Useless! Logged a complaint weeks ago about another complaint which was closed without a call or letter, added a lot more to the complaint as huge issues afterwards but it was logged as blank and closed I called, put on hold then cold transferred and on hold..

  • Dizz688 Dimpz (@Dizz688) reported

    @virginmedia No frustration would be the net being slow. This is beyond ridiculous! 14 days with no internet! It’s the fact VM didn’t even reach out to say they were having issues either. It’s distributed my work and tv! Energy now internet! #CostOfLivingCrises ain’t a joke!

  • MasonDAutistic Mason Dixon Autistic (@MasonDAutistic) reported

    @virginmedia So I've already been through all this. I filed a complaint on your website last week and still haven't heard anything. As I told the call-handler a month ago, if I continue to be ignored I'm contacting Ofcom

  • alim_66 Allison Meechan (@alim_66) reported

    @virginmedia please can you give an update on broadband outage in SS3

  • LjaEllen Lizzie Ellen (@LjaEllen) reported

    @virginmedia Thank you. I was on a contract and moved house, they said I could take the same contract with me. But I got my latest bill and I’ve been put on a much higher tariff. They said on the phone they’d sort but I never heard back.