Virgin Media

Virgin Media Outage Report in Linlithgow, West Lothian, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Linlithgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Linlithgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Linlithgow, West Lothian, Scotland 01/27/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Linlithgow, West Lothian, Scotland

The most recent Virgin Media outage reports came from the following cities: Falkirk, Livingston, Dunfermline, Larbert and Bonnybridge.

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City Problem Type Report Time
United KingdomFalkirk TV
United KingdomLivingston Internet
United KingdomDunfermline Internet
United KingdomFalkirk TV
United KingdomLarbert Internet
United KingdomBonnybridge Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Linlithgow, Scotland

Latest outage, problems and issue reports in Linlithgow and nearby locations:

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia They may be dedicated but if they don’t have the permissions to help or work in the right department it’s no use. I can be free at 4pm for a webchat

  • lisaJwatson_3 (@lisaJwatson_3) reported from Bo’ness, Scotland

    @virginmedia No, only on certain channels (5 HD being the worst) there seems be a static interference. The box is very old so not sure if it is compatible anymore

  • Haggischaser Gary Ivady (@Haggischaser) reported from Falkirk, Scotland

    @virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?

  • Tank2521 Dave Scott (@Tank2521) reported from Ratho Station, Scotland

    @virginmedia how long does it normally take to transfer a number from another network? I've just been given a PAC code but don't want to call up just now if it's going to leave me unable to use my phone

  • Tank2521 Dave Scott (@Tank2521) reported from Ratho Station, Scotland

    @virginmedia I've received a bill saying I'm over £400 in credit. I presume this is some sort of error? I know if need to call to discuss specifics but is there anyone else reporting this issue?

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia They said they would sort it and call me today. I had a phone all to the house phone at 11pm waking up my mrs that asked me to text back which I couldn’t do so no idea what that meant. They have all disappeared and I still have no update I have been promised resolution by Sat

  • Tank2521 Dave Scott (@Tank2521) reported from Broxburn, Scotland

    We've had our @virginmedia Hub 4 for some time now and still our virgin media connect app doesn't work with it..... When are we likely to get an update?

  • Haggiskings Haggisking💙 (@Haggiskings) reported from Brightons, Scotland

    @virginmedia Hi, is it normal for an agent to call to fix internet problems?I pressurised him on his lack of security, he said do you want good service or to cancel?Then hung up?It’s impossible to communicate with you as a corporate organisation so I’m hoping you tweet?

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia Why is it after our web chat tonight promising action all the orders and appointments have again disappeared from my account!!! I was only just re-promised by the 27th March!! What is going on? @Ofcom please help me here

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia I am still waiting for a call back that was due early this week. Can’t get through to the call centre at all, been trying all day. Can you help?

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia No one has been in touch. No one has arrived to to the work. No one is actually doing anything to help me whatsoever?! What is going on?

  • JusteneEwing Justene Ewing (@JusteneEwing) reported from Mid Calder, Scotland

    @brendanf_nss @virginmedia All we need at our house is working Wi-Fi - not looking for VIP service just a working one! 😡 really has made my working day so much harder than it needed to be

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia I have been calling premium numbers for weeks to speak to people. Only one seemed to help but she was from a UK office and said she would call me back. I am still waiting over a week later for anyone to be in touch with me!

  • AlanKinloch Alan Kinloch (@AlanKinloch) reported from Port Edgar, Scotland

    @vmbusinesshelp @vmbusiness @virginmedia The thing is. They can’t! Your customer care extends no further than saying “oh gosh” and apologies. Neither of which resolve matters.

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia Is there a free phone number or a way to get direct to the UK bases call centres as your oversees premium numbers do not have the capability to help in this matter I’ve trie don multiple occasions

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia your call centre is rude, they can’t understand simple English, round in circles, the line keeps buzzing out, I want to cancel but they will not put me through to anyone who can. They profess to be from every team everything I ask for help! Shocking how bad this is

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia They may have the same training but they do not have the same capability to make decisions. I don’t care where they are based but only UK based departments can help getting this installed. How can @Ofcom allow you to charge premium numbers just to get in touch it’s been 10 weeks!

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia now on my 11th call to sort this out in the last 3 weeks. Each time on the phone for over an hour and still no solution. How to I cancel everything if they refuse to do it and pass me through 5/6 call centres

  • JusteneEwing Justene Ewing (@JusteneEwing) reported from Mid Calder, Scotland

    @virginmedia Thank you for the response. I did as you asked at 7:04pm this evening engaged with Terri the Triage Bot who has kept me on hold waiting to speak to someone for 3 hours 20 minutes. Just when I thought @virginmedia might try to repair this customer onboarding failure #poorservice

  • Lindsham1 Linda Hamilton (@Lindsham1) reported from Whitecross, Scotland

    Got Premier Sports for todays game through Virgin Media at £9.99 with the option to cancel after 30 days. 🇳🇬🇳🇬🇳🇬🇳🇬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • phillufc1966 Phil Varlow (@phillufc1966) reported

    @virginmedia The community? I'm sorry mate but Virgin should be sorting my problem out, they take the money every month

  • stu1e Stuie (@stu1e) reported

    Non-stop problems this week with my @virginmedia internet, i've reset the hub everyday and still it cuts out nearly every hour 🤬🤬🤬

  • MartinNorden2 Martin Norden (@MartinNorden2) reported

    @virginmedia Assist further!!!!! That is a joke, you couldn’t assist 7 months ago how on earth can you assist now???? Words fail me.

  • RossJHagan Ross Hagan (@RossJHagan) reported

    Two half hour holds only to be picked up and dropped without a word after being redirected from your leaving us team @virginmedia - thank god hyperoptic have great service eh.

  • Harjitkarir Harjit Karir (@Harjitkarir) reported

    @virginmedia @Ofcom I’m waiting on the deadlock letter, because I don’t think £240 is right/fair. Also 30 days for a deadlock letter is far too long. I’ve made a official complaint to virgin media which you guys cancelled without even getting in contact with me.

  • 73Saraht Sarah Terrell (@73Saraht) reported

    @virginmedia What an absolute further waste of my time. Never ever dealt with a company so detached from the needs of their customers! Shocking, thoroughly frustrating & totally unacceptable!!

  • phillufc1966 Phil Varlow (@phillufc1966) reported

    @virginmedia Weve had these issues for months, got talked into buying a pod, had an engineer out but still no better. What are the causes of no signal and restarting hub etc? I'm now going to log everytime i have to do this

  • phillufc1966 Phil Varlow (@phillufc1966) reported

    @virginmedia The ethernet is all connected properly, once you guys send a signal again, it all works until the next day, unless I have to re-set the hub which when done, it works again. Why do I have to keep doing this? My guess is a signal is not getting to our property?

  • haeyeonnyonye Whose Park Is It Anyway? (@haeyeonnyonye) reported

    @virginmedia & @Vodafone bottom of league on @Ofcom for complaints Virgin! What are you doing with your massive #profits? Using bots NOT creating jobs zero customer service Massively wasting MY time Can’t wait to #exitcontract

  • phillufc1966 Phil Varlow (@phillufc1966) reported

    @virginmedia Wired connection? Were having issues getting a signal to the house and the hub