Virgin Media outages and service status in Linlithgow, Scotland
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Linlithgow, including 1 direct report.
- The most common problems reported in this area mention TV.
- The most recent signal from this area was received May 2, 3:49 PM GMT+1.
- TV (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Linlithgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Linlithgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Linlithgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Livingston, Falkirk, Dunfermline, Alloa, Grangemouth, and Bonnybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Livingston
|
TV | 17 hours ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Linlithgow, Scotland
Latest outage, problems and issue reports in Linlithgow and nearby locations:
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A Wedge 🏴💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland@virginmedia now on my 11th call to sort this out in the last 3 weeks. Each time on the phone for over an hour and still no solution. How to I cancel everything if they refuse to do it and pass me through 5/6 call centres
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paul macready (@duklaprm) reported from Broxburn, Scotland@SkyUK would love skyglass right now. Will u pay my early exit contract fees from @virginmedia so I can end this hellish service before christmas. Thanks.
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A Wedge 🏴💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland@virginmedia They may have the same training but they do not have the same capability to make decisions. I don’t care where they are based but only UK based departments can help getting this installed. How can @Ofcom allow you to charge premium numbers just to get in touch it’s been 10 weeks!
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Dave Scott (@Tank2521) reported from Ratho Station, Scotland@virginmedia how long does it normally take to transfer a number from another network? I've just been given a PAC code but don't want to call up just now if it's going to leave me unable to use my phone
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Fiona Collie (@tartan1314) reported from Bonnybridge, Scotland@virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor
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A Wedge 🏴💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland@virginmedia They may be dedicated but if they don’t have the permissions to help or work in the right department it’s no use. I can be free at 4pm for a webchat
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KR@HFC1875 (@hibezzz) reported from Currie, Scotland@virginmedia Virgin media, tried all day to call and the line is constantly not available, terrible service , make a complaint on line and they say it will take up to 28 days to respond , who gets away with treating customers like that , unbelievable
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Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, Scotland@virginmedia Nope no issues in the area
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Andrew Kemp (@andrew_kemp) reported from Currie, Scotland@MakeDigitalWork @virginmedia I feel your pain! They provide such a poor service, with poor equipment and poor support. Holding them in breach of contract now as they are not providing what I am paying them for, cancelling and getting fttp with @bt_uk installed in 2 weeks
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Ian Smith (@ianwsmith82) reported from Livingston, ScotlandHonestly shocking customer service from @virginmedia ******* hopeless.
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ianjac (@ianjac2) reported from Harthill, Scotland@virginmedia I would just like an engineer to come to my house next Saturday as early as possible and fix my hub3 thanks as I know it is not working properly as when I try to connect my phone on wifi the is no network name like wm8763213 for example
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kat (@lady_kat14) reported from Blackburn, Scotland@marieclarkg12 @virginmedia One of our friends had a real problem with them, they gave him the run around for weeks 😡
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Laura Barbour (@dreamingisfree) reported from Bo’ness, Scotland@virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)
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Yvonne Harley 🤘🏻🎶☠️ (@YvonneGHarley) reported from Glenochil Village, ScotlandWhen you watch the status updates from @virginmedia and it goes past the planned resolution time - when working from home becomes a challenge- eta now tomorrow so that’ll have been nearly 30 hours with no service #workingfromhomechallenges
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Justene Ewing (@JusteneEwing) reported from Mid Calder, Scotland@virginmedia Thank you for the response. I did as you asked at 7:04pm this evening engaged with Terri the Triage Bot who has kept me on hold waiting to speak to someone for 3 hours 20 minutes. Just when I thought @virginmedia might try to repair this customer onboarding failure #poorservice
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Spike (@Spike61987764) reported from Harthill, Scotland@virginmedia Not hard enough. 20 hours and 20 minutes without television and broadband which I pay dearly for and that's the best you can say. Time for compensation for no service and move away from @virginmedia to someone more reliable and actually cares a little about customer service
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Tomahawk Kid © 🏴 (@tartanjammies) reported from Currie, Scotland@virginmedia I doubt it. It did this yesterday. And the day before, and the day before. I'll let you know when it goes down again.
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Louise Hamilton (@louham74) reported from Grangemouth, Scotland@virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬
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Stevie Beveridge 🏴🐝 (@StevieBev) reported from Falkirk, Scotland@leejarrett73 @virginmedia Cancel it, I’m telling ye, it’s murder
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Grant (@mastermc0) reported from Livingston, Scotland@virginmedia Now apparently there’s a non descriptive network problem and my visit for tomorrow is on hold yet your status page says everything is fine...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Monique Bissell (@Neek49) reported@virginmedia I understand, however your estimates keep extending without any end in sight. We don’t get this service for free. We pay for it. At what point do you let us know that it is broken beyond repair and we should move on. I can handle us breaking up for good, promise
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Gibbodive (@gibbodive) reported@entrustTMF @virginmedia BT are woeful too. Over 20 years of misery at 2 different premises. Starlink now - exceptional in every way except for one 3hr occasion with a world wide outage. AMZN also getting into satellite broadband soon. US extreme tech beating UK cables buried in the ground !
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Sue Rouse💙 🇺🇦 (@rouse_sue) reported@virginmedia I have Netflix as part of my deal. I’ve been told 4 times that an email will be with me in 24 hours. Still no email after 8 days. Everyone promised but no delivery’s. This seems to be a regular issue.
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Charlotte Riggio (@MsLiberty1776US) reported@virginmedia you know what would be great? If your phone system worked so your agents could hear customers and not hang up on them saying there’s no response
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Deano (@deanspread) reported@virginmedia Well I’m at work now but it was working then going off for a couple minutes then back on all day. Then about 9pm went off for 20 mins then back on. Went on your page to check the service and it was saying nothing was wrong.
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LovelifeLoveLowe (@debbsno1) reported@TheGriftReport Virgin media have been ringing me a lot, I dont answer, as I can NEVER understand the call handler, theyre also very impatient and rude. I pay my bill via direct debit on time, everytime, so , unless I've a problem to report I simply dont put myself through it, too stressful.
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David Richards (@DWRICHARDS) reported@virginmedia Thank you. I look forward to doing so after the current period of 30 days (in which to issue a replacement cheque) has expired and when I will need to renew my attempts at scaling your high security battlements!
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ᴚƎ⊥X∀ᙠ Ǝ⅁ᴚOƎ⅁ (@GeorgeHBaxter) reported@virginmedia I’m disgusted that after being a VM customer for 18 straight years, I am being charged double to renew compared to VM new customer offer. DM me to resolve or I’m off to SKY. So disappointing to have to post this.
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AJ (@The_Broski_Boot) reported@virginmedia we are now over 12 hours into this issue without any meaningful update Under the Consumer Rights Act 2015, services must be provided with reasonable care and skill. A prolonged outage without resolution or communication may breach this. Can you please update
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Deano (@deanspread) reported@virginmedia Well I’m at work now but it was working then going off for a couple minutes then back on all day. Then about 9pm went off for 20 mins then back on. Went on your page to check the service and it was saying nothing was wrong.