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Virgin Media

Virgin Media Outage Report in Linlithgow, West Lothian, Scotland

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Linlithgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Linlithgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Linlithgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Livingston, Falkirk, Dunfermline, Alloa, Grangemouth, Bonnybridge, Bathgate, and Rosyth.

CityProblem TypeReport Time
Livingston TV 3 days ago
Livingston Wi-fi 5 days ago
Livingston Wi-fi 8 days ago
Livingston TV 10 days ago
Falkirk Internet 10 days ago
Livingston Internet 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Linlithgow, Scotland

Latest outage, problems and issue reports in Linlithgow and nearby locations:

  • pumphysaysNO
    Lord Galoot (@pumphysaysNO) reported from Broxburn, Scotland

    @virginmedia i havent had tv for 5 days now, technician was meant to call yesterday or 8am this morning, no call, any chance of getting a service i pay for

  • AG_Developer
    Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland

    @virginmedia Is there any ETA on issue resolution?

  • YvonneGHarley
    Yvonne Harley 🤘🏻🎶☠️ (@YvonneGHarley) reported from Glenochil Village, Scotland

    When you watch the status updates from @virginmedia and it goes past the planned resolution time - when working from home becomes a challenge- eta now tomorrow so that’ll have been nearly 30 hours with no service #workingfromhomechallenges

  • DegsyScott
    Derek Scott (@DegsyScott) reported from Grangemouth, Scotland

    @benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent

  • AG_Developer
    Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland

    God damn it @virginmedia, another day another outage. This is becoming a really really sick joke. Just because most people sleep at night doesn't mean others like me don't have work to do

  • iainmcm1
    iain mcmillan (@iainmcm1) reported from Glenochil Village, Scotland

    @izzwoz @virginmedia Its terrible service

  • iainmcm1
    iain mcmillan (@iainmcm1) reported from Glenochil Village, Scotland

    @virginmedia is there a problem with phone lines as been trying for one & half hoours to get through to speak to a person also if i press 1 it sends me text telling me to go online i want to cancel my contract so need to speak to a person

  • AG_Developer
    Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland

    Sorry folks for the very sudden end of stream, @virginmedia is doing works in my area and that means until 2024, every 4th of the month my inet will go down. Today and 2 days ago where exceptions to prepare for the works. Sorry folks!

  • marktaylor73
    Mark Taylor (@marktaylor73) reported from Bathgate, Scotland

    @virginmedia twice now appointment for line pull has been scheduled and twice now there’s been no engineer. Move of service to new house required , now being told 10th November, not acceptable.

  • AG_Developer
    Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland

    @virginmedia Unfortunately no. I've spoken to multiple agents all day and an engineer is scheduled for tomorrow. If it isn't intermittent outage, it's a massive speed decrease (currently getting 50Mbps down/3Mbps up on a Gig1 line, usually 800Mbps down/55Mbps up)

  • Dannymycockgma1
    Danny mycock Portsmouth/fife (@Dannymycockgma1) reported from Lochgelly, Scotland

    @virginmedia is the biggest load of ****. 8 days with no service and still no one has come out to sort it. ******* useless *****. I hope mr Branson is happy the ******* prick

  • npjy83
    Nathan Young (@npjy83) reported from Mid Calder, Scotland

    @O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...

  • iainmcm1
    iain mcmillan (@iainmcm1) reported from Glenochil Village, Scotland

    One hour two minutes and got hung up thanks virgin media customer service is really 💩💩💩

  • dreamingisfree
    Laura Barbour (@dreamingisfree) reported from Bo’ness, Scotland

    @virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)

  • Spike61987764
    Spike (@Spike61987764) reported from Harthill, Scotland

    @virginmedia Not hard enough. 20 hours and 20 minutes without television and broadband which I pay dearly for and that's the best you can say. Time for compensation for no service and move away from @virginmedia to someone more reliable and actually cares a little about customer service

  • ianjac2
    ianjac (@ianjac2) reported from Harthill, Scotland

    @virginmedia I would just like an engineer to come to my house next Saturday as early as possible and fix my hub3 thanks as I know it is not working properly as when I try to connect my phone on wifi the is no network name like wm8763213 for example

  • AG_Developer
    Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland

    Come on @virginmedia, this is getting ridiculous now. Been without Internet for over 24hrs - ever since yesterday's maintenance at 9am. Still not got my Oomph unlimited data to help ease the pain either and no ETA on fix. This is beyond silly.

  • JillScorer1
    Jill Scorer (@JillScorer1) reported from Dalgety Bay, Scotland

    @lornagilmour_ @virginmedia @SkyUK How to make a complaint via phone. Call us on 150 from your Virgin Media landline or Virgin Mobile. Or 0345 454 1111* from any other phone. WONDER IF THIS WOULD WORK?

  • JudithBoyle3
    Judith Boyle (@JudithBoyle3) reported from Livingston, Scotland

    @virginmedia A better service from virgin media

  • DNSandilands
    David Sandilands (@DNSandilands) reported from Falkirk, Scotland

    @virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • karl_luke
    Karl Luke (@karl_luke) reported

    @virginmedia hello, my mum has lost access to all virgin services since Wednesday - TV, phone, broadband. Service page online says “no known issues”. Continually phones CS who play a recorded message acknowledging a fault but can’t talk to anyone. Please help!

  • noneybean
    Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Calling your 0345 cost me £30 last time as waiting tines exceed one hour. You don’t get this? Do you? Seriously? £30 to get in touch with customer service?

  • DavidMoreis
    david moreis (@DavidMoreis) reported

    @virginmedia Yes the fact i had to spend days and days on the phone and now for it fixed and the fact nosy called me back or took my complaint seriously and yet again loss of service ans you still bill me like everything is ok

  • GemGum95
    Gemma Gumbrell (@GemGum95) reported

    @virginmedia We had a technician there for 3 hours and the problem is still not resolved.

  • Kaylarlasailor
    Kayla Whittaker (@Kaylarlasailor) reported

    @virginmedia Yes I have tried several different things and narrowed it down to the issue happens when my mobile data is on if I turn it off or connect to WiFi the issue doesn’t persist

  • simpkin_sarah
    Sarah simpkin (@simpkin_sarah) reported

    @virginmedia We checked and it said there were no problems.

  • PeyiaA101
    A101 (@PeyiaA101) reported

    @virginmedia No. I have heard heard nothing. I am sending a letter to your Sunderland office today expressing my deep dissatisfaction. I already have a complaint which has been acknowledged but it could take up to 28 days until I receive a considered response.

  • GemGum95
    Gemma Gumbrell (@GemGum95) reported

    @virginmedia My husband has been on the phone many times and the issue was reported. Nothing has been rectified!

  • jess_hillyard
    J H (@jess_hillyard) reported

    @virginmedia Tried this - I get passed around from team to team, I was told I was being put through to the customer experience team to voice my complaints and then was transferred to someone in billing who said there was no such department. Shambles.

  • jess_hillyard
    J H (@jess_hillyard) reported

    @virginmedia I will do so, in the meantime I still need clarity on the ongoing issues I’ve been experiencing with my WiFi - I’m still not receiving the service I’m paying for