Virgin Media

Virgin Media Outage Report in Linlithgow, West Lothian, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Linlithgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Linlithgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Linlithgow, West Lothian, Scotland 12/19/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Linlithgow, West Lothian, Scotland

The most recent Virgin Media outage reports came from the following cities: Livingston, Falkirk, Dunfermline, Bathgate, Lochgelly, Kelty and Bonnybridge.

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City Problem Type Report Time
United KingdomLivingston Total Blackout
United KingdomFalkirk Internet
United KingdomFalkirk Wi-fi
United KingdomDunfermline Internet
United KingdomFalkirk Internet
United KingdomFalkirk Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Linlithgow, Scotland

Latest outage, problems and issue reports in Linlithgow and nearby locations:

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @sharepointalex @virginmedia Feel your pain! They are up and down like a yo-yo here which is why I took the plunge and jumped to another provider, take it there is no other fibre offerings in your area?

  • bluebrazil81 Colin Fisher (@bluebrazil81) reported from Cowdenbeath, Scotland

    @virginmedia Day 6 and still no internet. Use phoned me yesterday and then hung up and I tried to phone use back and couldn't get through many times. I'm not accepting this I want to cancel.

  • StuartSned Stuart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@StuartSned) reported from Bo’ness, Scotland

    @virginmedia what is going on with email accounts. I’m down!!

  • alied321 Alison (@alied321) reported from Livingston, Scotland

    @virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?

  • alancurrie1991 Alan Currie (@alancurrie1991) reported from Livingston, Scotland

    @virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?

  • hungryduncs Duncan MacColl (@hungryduncs) reported from Grangemouth, Scotland

    @virginmedia catch up not working ?

  • bluebrazil81 Colin Fisher (@bluebrazil81) reported from Cowdenbeath, Scotland

    @virginmedia can someone actually reply to my tweet use are so ignorant. The worst company I have ever had to deal with in my life.

  • mastermc0 Grant (@mastermc0) reported from Livingston, Scotland

    @virginmedia Now apparently there’s a non descriptive network problem and my visit for tomorrow is on hold yet your status page says everything is fine...

  • shehzadinho Shez (@shehzadinho) reported from Brightons, Scotland

    I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf

  • D3borah1404 Debbie (@D3borah1404) reported from Livingston, Scotland

    @virginmedia Theres no wifi or TV..tried your online service as the error code advised this yet doest help much ! I know how to switch the system on/off to reset ! customer service is a joke to get thru on !! And when you do they hang up 🤬 3rd time this has occured in the last 2 months!

  • Rockyi1980 Iain Rockliffe (@Rockyi1980) reported from Dunfermline, Scotland

    @ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed

  • mastermc0 Grant (@mastermc0) reported from Livingston, Scotland

    @virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money

  • meeptastic9 Natasha Hayward (@meeptastic9) reported from Falkirk, Scotland

    @virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/

  • tartan1314 Fiona Collie (@tartan1314) reported from Bonnybridge, Scotland

    @virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor

  • lambie_lamb Kirsten Lamb (@lambie_lamb) reported from Mid Calder, Scotland

    @virginmedia I need to speak to someone about my broadband dropping every day from around 12:00-14:00. Do you have a tech help desk?

  • steve2theizzO Steve (@steve2theizzO) reported from Falkirk, Scotland

    What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm

  • jimhealy10 Jim Healy (@jimhealy10) reported from Grangemouth, Scotland

    @virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!

  • torturedmind69 Mark (@torturedmind69) reported from Currie, Scotland

    @virginmedia keep getting a ping pong noise when in a call mob 2 mob,very anoying,tried tesco mobile o2 but on wifi so help.

  • hibezzz KR@HFC1875 (@hibezzz) reported from Currie, Scotland

    @virginmedia Reception issues with Sky sports picture breaking up , what’s the problem?

  • jaagdoll Janey (@jaagdoll) reported from Bathgate, Scotland

    @virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • forenn96 michal  (@forenn96) reported

    @virginmedia contact me back, absolutely awful internet in the last few days and ur not answering calls or texts. sort ur selfs out

  • aewakeling Adam (@aewakeling) reported

    @virginmedia Unfortunately just the usual 'we are aware of the issue and that it is being fixed'. They specified that they aim to fix the issue by 1:30 on 23rd Feb but this will be the third day broadband has been intermittent.

  • ScottM745 Scott murray (@ScottM745) reported

    @virginmedia Hello, how do I contact someone at VM broadband support? Is there a live chat or email I can contact?

  • Stryxus Stryxus (@Stryxus) reported

    Well, turns out I didn't fix it... Apparently our Virgin media signal is having issues. Iv done many checks and its always the jitter being over 100ms. Iv done everything with the Asus router and its working fine. Guess its another Virgin Media problem 😑

  • LauraRi96085565 Laura Ritchie (@LauraRi96085565) reported

    @virginmedia your helpline service is absolutely appalling.

  • jojolafoy Joanne Foy 🕷💙 (@jojolafoy) reported

    @virginmedia I’ve been trying to contact you to talk through what I need from you as a company if I am to continue my 20 year+ continuous relationship. However, it’s obvious that won’t be possible so please advise how best to cancel if I can’t speak to anyone?

  • jedr2020 JEDR2020 (@jedr2020) reported

    @virginmedia Telephone down in SM6 area. Your service status says all ok, but can't make all receive calls. Can you look into this please?

  • gffcontwitch OFFICIAL GFFCONTWITCH 🇬🇧 Farming plays G.S.P (@gffcontwitch) reported

    my friend told me that @virginmedia phoned him & he got a better package deal, so after my current complaint, why didn't you help me more? Come on time for truth or I'm leaving my contract, sick of being fobbed off by a million pound company @Ofcom time to shape up, or ship out

  • RecruitmentCopy Alasdair Murray - the Recruitment Copywriter (@RecruitmentCopy) reported

    .@SkyHelpTeam Hi, i've been with @virginmedia for around 30 years, since the NTL days, but they want to put my monthly bill up by £21.50, which will make it about £145 a month. I'm happy to sacrifice my landline, but need tv with sports + decent broadband and wifi. Can you help?

  • curiouspch Captain pch (@curiouspch) reported

    @mcarbl @virginmedia It’s the sort of corporate profiteering and greed that fuels the flames of inflation. Terrible.