Virgin Media outages and service status in Linlithgow, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Linlithgow, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Linlithgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Linlithgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 27: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Linlithgow, Scotland
The most recent Virgin Media outage reports came from the following cities: Dunfermline, Falkirk, Cowdenbeath, Livingston, Linlithgow, and Alloa.
Community Discussion
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Virgin Media Issues Reports Near Linlithgow, Scotland
Latest outage, problems and issue reports in Linlithgow and nearby locations:
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KR@HFC1875 (@hibezzz) reported from Currie, Scotland@virginmedia Virgin media, tried all day to call and the line is constantly not available, terrible service , make a complaint on line and they say it will take up to 28 days to respond , who gets away with treating customers like that , unbelievable
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Scottish (@Scottish720) reported from Skinflats, Scotland@virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous
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Andrew Kemp (@andrew_kemp) reported from Currie, Scotland@virginmedia That says it all.... “higher call volume than usual” they have confirmed an issue in the area. But seems this issue has been lingering around for over a year now. I appreciate there will be issues, but you seem to have more bad days than good days with your internet service
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Andrew Kemp (@andrew_kemp) reported from Currie, Scotland@MakeDigitalWork @virginmedia I feel your pain! They provide such a poor service, with poor equipment and poor support. Holding them in breach of contract now as they are not providing what I am paying them for, cancelling and getting fttp with @bt_uk installed in 2 weeks
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Stuart 🏴 (@StuartSned) reported from Bo’ness, Scotland@virginmedia what is going on with email accounts. I’m down!!
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Danny mycock Portsmouth/fife (@Dannymycockgma1) reported from Lochgelly, Scotland@virginmedia is the biggest load of ****. 8 days with no service and still no one has come out to sort it. ******* useless *****. I hope mr Branson is happy the ******* prick
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Justene Ewing (@JusteneEwing) reported from Mid Calder, Scotland@virginmedia Thank you for the response. I did as you asked at 7:04pm this evening engaged with Terri the Triage Bot who has kept me on hold waiting to speak to someone for 3 hours 20 minutes. Just when I thought @virginmedia might try to repair this customer onboarding failure #poorservice
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Gary Ivady (@Haggischaser) reported from Falkirk, Scotland@virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?
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paul macready (@duklaprm) reported from Broxburn, Scotland@virginmedia no devices can connect to router. Yet more shambolic service....you guys are an absolute disgrace. End of contract can't come quick enough @BT @SkyUK
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Dave (@savcabb) reported from Falkirk, ScotlandSick of @virginmedia broadband. Constantly goes down for no reason. WiFi glitches but of course you phone and it’s never there fault Not as if it’s cheap either at over £50 a month #timeforachange #frustrated
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Colin Fisher (@bluebrazil81) reported from Cowdenbeath, Scotland@virginmedia can someone actually reply to my tweet use are so ignorant. The worst company I have ever had to deal with in my life.
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KR@HFC1875 (@hibezzz) reported from Currie, ScotlandVirgin media, tried all day to call and the line is constantly not available, terrible service , make a complaint on line and they say it will take up to 28 days to respond , who gets away with treating customers like that , unbelievable
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iain mcmillan (@iainmcm1) reported from Glenochil Village, Scotland@virginmedia is there a problem with phone lines as been trying for one & half hoours to get through to speak to a person also if i press 1 it sends me text telling me to go online i want to cancel my contract so need to speak to a person
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Anna Bell Coaching (@annabellcoach) reported from Bo’ness, Scotland@virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.
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Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, Scotland@jen_drum @virginmedia Some local outage or something
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Justene Ewing (@JusteneEwing) reported from Mid Calder, Scotland@brendanf_nss @virginmedia All we need at our house is working Wi-Fi - not looking for VIP service just a working one! 😡 really has made my working day so much harder than it needed to be
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Eddie Collins (@EddieCo09311525) reported from Dunfermline, Scotland@virginmedia I switched over to you on the 31st December and had a speed issue very quickly and between online chat and two phone calls yesterday was told issue at street cabinet twice on phone chat says no issue. Bring back BT 😔
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Paula ❤️🏴 (@scottishchicp) reported from Broxburn, Scotland@scuj1 @virginmedia Oh never thought of that!
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Degsy (@DegsyScott) reported from Grangemouth, ScotlandGreat… working from home and @virginmedia broadband goes down again. It’s become very erratic service in the last 12 months… what the hell as we paying premium prices for fast fibre if it can’t be reliable… with more price rises ahead
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Mark Taylor (@marktaylor73) reported from Bathgate, Scotland@virginmedia twice now appointment for line pull has been scheduled and twice now there’s been no engineer. Move of service to new house required , now being told 10th November, not acceptable.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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john (@jhargie4) reported@O2 @virginmedia @Virgin CEO Lutz Schueler Deadlock letter has now been received although it completely does not address my actual complaint and the reported resolution is factually incorrect. Just shows the total lack of respect shown to a 20 year loyal customer
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Jaspar | 🏒 LGI | 🏳️🌈 🏳️⚧️ (@JasparColeman) reported*cries in Virgin Media customer*
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john (@jhargie4) reported@o2 @Virgin @virginmedia CEO Lutz Schueler your organisation cannot send me my Complaint Deadlock letter yet quick enough to SMS details of upcoming events and tickets that’s available. Where is your customer care!!!!
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Dmh (@Dmhches) reported@virginmedia I am having wi fi issues now, I haven’t been able to access the red button on sky sports for some time now and frankly I’m fed up. Please can you advise on the current wi fi issues and what options I have for exiting my contract without penalty
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David James Pearce (@pearceswan) reported@MariaSale8 @virginmedia I think you should carry your responses at this sound quite rude. I was advised I have an engineer booked for tomorrow between 4 pm and 7 pm. Please confirm I’m disabled and housebound and on Oxygen.
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Caoimhe Ní Chearbhaill (@Caoimhe_OCDH) reported@virginmedia WiFi down in D2 since yesterday evening
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H47LE7🐏🍺☀️ (@hayley1884) reported@virginmedia Yes I have: it says estimated fix time 5.08 which is brilliant as I’m supposed to be working from home!!
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Jamboy (@briamjam) reportedJust to.let you know I have successfully agreed a new contract with you happy with the result and over-the-years haven't had any major issues,touch wood of course @virginmedia
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Frankie Smith (@frankiesmith74) reported@virginmedia I am so disappointed with your home move service. A failed installation yesterday. A no show on the needed cabling work today and 45 minutes of frustrating phone calls to your customer service desk today! I have been a customer for years and I feel extremely let down
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john (@jhargie4) reported@o2 @virginmedia @Virgin CEO LUTZ SCHUELER seems only your bot accounts actually care about the customer