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Virgin Media outages and service status in Linlithgow, Scotland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Linlithgow, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • 80% Internet (80%)
  • 20% TV (20%)

The latest reports from users having issues in Linlithgow come from postal codes EH49 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Linlithgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Linlithgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 12: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Linlithgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Linlithgow, Alloa, Livingston, Falkirk, Rosyth, Dunfermline, Bonnybridge, Queensferry, Cowdenbeath, and Larbert.

CityProblem TypeReport Time
Linlithgow Internet 7 days ago
Alloa Internet 12 days ago
Linlithgow Internet 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Linlithgow, Scotland

Latest outage, problems and issue reports in Linlithgow and nearby locations:

  • _HannahMcInnes_
    Hannah McInnes (@_HannahMcInnes_) reported from Livingston, Scotland

    @virginmedia has they worst customer service I’ve ever experienced, month after month I’ve been trying to sort out my bills with no help whatsoever 80 minutes and I’m still on the phone no further forward as one person says one thing and another person says another😡😡

  • JusteneEwing
    Justene Ewing (@JusteneEwing) reported from Mid Calder, Scotland

    @brendanf_nss @virginmedia All we need at our house is working Wi-Fi - not looking for VIP service just a working one! 😡 really has made my working day so much harder than it needed to be

  • iainmcm1
    iain mcmillan (@iainmcm1) reported from Glenochil Village, Scotland

    @virginmedia is there a problem with phone lines as been trying for one & half hoours to get through to speak to a person also if i press 1 it sends me text telling me to go online i want to cancel my contract so need to speak to a person

  • AndrewWedge
    A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia Is there a free phone number or a way to get direct to the UK bases call centres as your oversees premium numbers do not have the capability to help in this matter I’ve trie don multiple occasions

  • justjanis
    Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, Scotland

    @jen_drum @virginmedia Some local outage or something

  • lovemojo1991
    RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜 (@lovemojo1991) reported from Falkirk, Scotland

    @virginmedia my WiFi aint working its having bad connection

  • hibezzz
    KR@HFC1875 (@hibezzz) reported from Currie, Scotland

    Virgin media, tried all day to call and the line is constantly not available, terrible service , make a complaint on line and they say it will take up to 28 days to respond , who gets away with treating customers like that , unbelievable

  • Haggiskings
    Haggisking💙 (@Haggiskings) reported from Brightons, Scotland

    @virginmedia Hi, is it normal for an agent to call to fix internet problems?I pressurised him on his lack of security, he said do you want good service or to cancel?Then hung up?It’s impossible to communicate with you as a corporate organisation so I’m hoping you tweet?

  • StuartSned
    Stuart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@StuartSned) reported from Bo’ness, Scotland

    @virginmedia what is going on with email accounts. I’m down!!

  • garyfarmsocial
    garyfarmer🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garyfarmsocial) reported from Linlithgow, Scotland

    The @virginmedia challenge. How long can you keep your internet connection before it goes down. 26 minutes and you’re lucky.

  • lisaJwatson_3
    (@lisaJwatson_3) reported from Bo’ness, Scotland

    @virginmedia No, only on certain channels (5 HD being the worst) there seems be a static interference. The box is very old so not sure if it is compatible anymore

  • JusteneEwing
    Justene Ewing (@JusteneEwing) reported from Mid Calder, Scotland

    @virginmedia Thank you for the response. I did as you asked at 7:04pm this evening engaged with Terri the Triage Bot who has kept me on hold waiting to speak to someone for 3 hours 20 minutes. Just when I thought @virginmedia might try to repair this customer onboarding failure #poorservice

  • Tank2521
    Dave Scott (@Tank2521) reported from Ratho Station, Scotland

    @virginmedia I've received a bill saying I'm over £400 in credit. I presume this is some sort of error? I know if need to call to discuss specifics but is there anyone else reporting this issue?

  • tartanjammies
    Tomahawk Kid © 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tartanjammies) reported from Currie, Scotland

    Hey @virginmedia. On Saturday we had a tech visit to sort pixilated screens. He said network problem in street. Network guy came out today and fiddled in the street. Said it was fixed. Now have no broadband and unwatchable TV. Eh14 area. Nothing on status check. Help

  • torturedmind69
    Mark (@torturedmind69) reported from Currie, Scotland

    @virginmedia keep getting a ping pong noise when in a call mob 2 mob,very anoying,tried tesco mobile o2 but on wifi so help.

  • andrew_kemp
    Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @sharepointalex @virginmedia Feel your pain! They are up and down like a yo-yo here which is why I took the plunge and jumped to another provider, take it there is no other fibre offerings in your area?

  • Lindsham1
    Linda Hamilton (@Lindsham1) reported from Whitecross, Scotland

    Got Premier Sports for todays game through Virgin Media at £9.99 with the option to cancel after 30 days. 🇳🇬🇳🇬🇳🇬🇳🇬

  • duklaprm
    paul macready (@duklaprm) reported from Broxburn, Scotland

    @virginmedia no devices can connect to router. Yet more shambolic service....you guys are an absolute disgrace. End of contract can't come quick enough @BT @SkyUK

  • alied321
    Alison (@alied321) reported from Livingston, Scotland

    @virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?

  • AndrewWedge
    A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia your call centre is rude, they can’t understand simple English, round in circles, the line keeps buzzing out, I want to cancel but they will not put me through to anyone who can. They profess to be from every team everything I ask for help! Shocking how bad this is

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • freispch
    Freispch (@freispch) reported

    Currently suing Virgin Media so know what you mean. They caused me to miss a critical operation on my upper spine. Been left with life changing chronic nerve damage.

  • Mayur_pdf
    Mayur Shikotra (@Mayur_pdf) reported

    Shocking bad service by @virginmedia. Engineer was meant to come to see if our property could get broadband. Apparently he “turned up” and decided we cannot have broadband. All while I’ve been waiting here for him. Checked CCTV and no sign of this engineer.

  • BhallaShalu
    Shalu Bhalla (@BhallaShalu) reported

    @virginmedia WiFi and tv outage, expected fix Monday morning? How are we going to watch the England match?????

  • ExCathedra44
    JS. (@ExCathedra44) reported

    @virginmedia I have just installed your 360 platform. Got it working but starting this AM the set top boxes ( I have 2)do not switch on automatically and show a No signal sign.Been on to your help line for hours as thought it might be software upgrade. Manual no use.

  • Vikk3rs146
    Mark vix (@Vikk3rs146) reported

    @fluffybubbles73 @virginmedia They troll the same old crap mate ..I just switched to Sky after 30 years with Virgin because they don’t give a **** about you ..just want new customers

  • RobSFowler
    Rob Fowler (@RobSFowler) reported

    @virginmedia this is disgraceful! Look into it and do better, much better. From a customer of yours that is currently considering his options!

  • Widget57529543
    Widget (@Widget57529543) reported

    @virginmedia @MichelleBeckett People shouldn't have to post on social media to get decent service from you. Condolences don't cut it when all thats needed is for your numpty call centre staff to have the ability to deal sensitively with the issue. They clearly see your clients as admin not human beings.

  • Anitaaaa_W
    🌍 Anitaaaa (@Anitaaaa_W) reported

    @Stsantek @virginmedia That is absolutely disgusting. My mum is with virgin and I’ll be moving her in a few months when her contract is up. They’re customer service is absolutely ****

  • RednalNut
    RednalNut (@RednalNut) reported

    @Stsantek @virginmedia Ofcom fine Virgin Media £28 million. But fail to regulate. Where does the money go? There are regulatory bodies for everything in the uk, Water, Energy, Communications, Banking, Health Care. Do they actually do anything?

  • astral_punk
    AstralPunk (@astral_punk) reported

    @MichelleBeckett As a long standing @virginmedia customer, I can confirm that they are number 1 for utterly abysmal customer service in every regard.