Virgin Media

Virgin Media Outage Report in Linlithgow, West Lothian, Scotland

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The latest reports from users having issues in Linlithgow come from postal codes EH49.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Linlithgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Linlithgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Linlithgow, West Lothian, Scotland 09/07/2025 22:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Linlithgow, West Lothian, Scotland

The most recent Virgin Media outage reports came from the following cities: Falkirk, Dunfermline, Kelty, Bathgate, Livingston, Linlithgow, Bonnybridge, Larbert, Cowdenbeath, Bo’ness, Grangemouth, Denny and Broxburn.

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City Problem Type Report Time
United KingdomFalkirk Total Blackout
United KingdomDunfermline Internet
United KingdomFalkirk TV
United KingdomFalkirk Phone
United KingdomFalkirk Internet
United KingdomFalkirk Internet

Community Discussion

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Virgin Media Issues Reports Near Linlithgow, Scotland

Latest outage, problems and issue reports in Linlithgow and nearby locations:

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia I am still waiting for a call back that was due early this week. Can’t get through to the call centre at all, been trying all day. Can you help?

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia now on my 11th call to sort this out in the last 3 weeks. Each time on the phone for over an hour and still no solution. How to I cancel everything if they refuse to do it and pass me through 5/6 call centres

  • Haggiskings Haggisking💙 (@Haggiskings) reported from Brightons, Scotland

    @virginmedia Hi, is it normal for an agent to call to fix internet problems?I pressurised him on his lack of security, he said do you want good service or to cancel?Then hung up?It’s impossible to communicate with you as a corporate organisation so I’m hoping you tweet?

  • CountingSheep5 Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland

    @virginmedia Currently at 374Mbps on wireless, so not the worst it's been. 943Mbps on wired.

  • Lindsham1 Linda Hamilton (@Lindsham1) reported from Whitecross, Scotland

    Got Premier Sports for todays game through Virgin Media at £9.99 with the option to cancel after 30 days. 🇳🇬🇳🇬🇳🇬🇳🇬

  • hibezzz KR@HFC1875 (@hibezzz) reported from Currie, Scotland

    Virgin media, tried all day to call and the line is constantly not available, terrible service , make a complaint on line and they say it will take up to 28 days to respond , who gets away with treating customers like that , unbelievable

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia I have been calling premium numbers for weeks to speak to people. Only one seemed to help but she was from a UK office and said she would call me back. I am still waiting over a week later for anyone to be in touch with me!

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia No one has been in touch. No one has arrived to to the work. No one is actually doing anything to help me whatsoever?! What is going on?

  • CountingSheep5 Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland

    @virginmedia And it's back down at just 16Mbps now. It happens intermittently.

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia Why is it after our web chat tonight promising action all the orders and appointments have again disappeared from my account!!! I was only just re-promised by the 27th March!! What is going on? @Ofcom please help me here

  • hibezzz KR@HFC1875 (@hibezzz) reported from Currie, Scotland

    @virginmedia Virgin media, tried all day to call and the line is constantly not available, terrible service , make a complaint on line and they say it will take up to 28 days to respond , who gets away with treating customers like that , unbelievable

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia They said they would sort it and call me today. I had a phone all to the house phone at 11pm waking up my mrs that asked me to text back which I couldn’t do so no idea what that meant. They have all disappeared and I still have no update I have been promised resolution by Sat

  • lisaJwatson_3 (@lisaJwatson_3) reported from Bo’ness, Scotland

    @virginmedia No, only on certain channels (5 HD being the worst) there seems be a static interference. The box is very old so not sure if it is compatible anymore

  • Haggischaser Gary Ivady (@Haggischaser) reported from Falkirk, Scotland

    @virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia your call centre is rude, they can’t understand simple English, round in circles, the line keeps buzzing out, I want to cancel but they will not put me through to anyone who can. They profess to be from every team everything I ask for help! Shocking how bad this is

  • hibezzz KR@HFC1875 (@hibezzz) reported from Currie, Scotland

    @virginmedia Still trying to call for help with my internet but again the answer you get is all lines are busy try later , same message whatever time of the day or night I call, terrible service 🤬

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia They may have the same training but they do not have the same capability to make decisions. I don’t care where they are based but only UK based departments can help getting this installed. How can @Ofcom allow you to charge premium numbers just to get in touch it’s been 10 weeks!

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia Is there a free phone number or a way to get direct to the UK bases call centres as your oversees premium numbers do not have the capability to help in this matter I’ve trie don multiple occasions

  • jamesblack1986 James (@jamesblack1986) reported from Denny, Scotland

    Delighted to see @virginmedia's internet is back to being a back of ****.

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia They may be dedicated but if they don’t have the permissions to help or work in the right department it’s no use. I can be free at 4pm for a webchat

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Kirsty__Worsty 𝒦𝒾𝓇𝓈𝓉𝓎 🖤 (@Kirsty__Worsty) reported

    @virginmedia when are you going to start providing a good service for your customers? Internet seems to be down for the majority of vrigin media UK customers and no updates

  • JamesSwiftDay James Day (@JamesSwiftDay) reported

    @emmalunn @virginmedia Virgin Media is semi working for me. Many websites including Twitter and all of Cisco’s services won’t load though, which is a massive problem for my work. The lack of communication with customers is unforgivable.

  • hypercrypt Klaus-Peter Dudas (@hypercrypt) reported

    @edwardrussell @virginmedia That would require someone to use some initiative. From dealing with customer support in the past, that’s not a thing at @virginmedia

  • gogs42 GEORGE (@gogs42) reported

    @virginmedia hi there what is going on in south London internet fine at midnight last night and today not working rebooted hub worked for an hour and now down again along with you status page on the app!! Will this be fixed ASAP?

  • VirtuaDrummer Virtua Drummer (@VirtuaDrummer) reported

    @RodeDuivel7373 @virginmedia I must admit, in all my time using Telewest, NTL and then VM, I've never witnessed what looks to be a nationwide outage which includes their own website & DNS. Odd there's no mention in the media as this must be hitting business services such as leased lines too.

  • Baldy_1990 Baldy van Bronckhorst (@Baldy_1990) reported

    The fact virgin media can hike our prices while our internet is down is ******* hilarious. Also, who is the competition? Who is actually able to offer faster internet in this country than the disgrace that is Virgin media? Why do we underperform so badly? #virginmedia

  • nonnymouse2022 Nonny Mouse (@nonnymouse2022) reported

    Guess I'm not working from home today! #virginmedia

  • DarylAnn27 Daryl Ann (@DarylAnn27) reported

    Waking up to a @virginmedia nationwide outage! 🙄 with so many people working from home, is it time to invest in a 2nd broadband supplier so that people can have a back up? #VirginMediaoutage

  • JohnAllum16 JAllum (@JohnAllum16) reported

    @virginmedia Is everything down this morning ? The one big worry about landlines going to voip has materialised, no phone service 🙄

  • RTFairs R&T Fairs (@RTFairs) reported

    @virginmedia No Internet, no landline and your website not working to check/report. Another reason to move to a new supplier