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Virgin Media outages and service status in Linlithgow, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Linlithgow, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi, TV, and Internet.
  • The most recent signal from this area was received May 10, 9:13 PM GMT+1.
  • 33% Wi-fi (33%)
  • 33% TV (33%)
  • 17% Internet (17%)
  • 17% Total Blackout (17%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Linlithgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Linlithgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 11: Problems at Virgin Media

Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Linlithgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Livingston, Falkirk, Alloa, Dunfermline, and Grangemouth.

CityProblem TypeReport Time
Livingston TV 1 day ago
Falkirk Internet 3 days ago
Alloa Total Blackout 6 days ago
Dunfermline Wi-fi 8 days ago
Falkirk Wi-fi 9 days ago
Livingston TV 9 days ago

Nearby cities with recent reports

Livingston

1 recent signals

1 day ago
Falkirk

1 recent signals

3 days ago
Alloa

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Linlithgow, Scotland

Latest outage, problems and issue reports in Linlithgow and nearby locations:

  • Auds_Clark
    Audrey Clark (@Auds_Clark) reported from Bo’ness, Scotland

    @virginmedia I have no internet. And your ‘help’ line says you’re closed due to Covid. So how do I resolve my issues??

  • torturedmind69
    Mark (@torturedmind69) reported from Currie, Scotland

    @virginmedia keep getting a ping pong noise when in a call mob 2 mob,very anoying,tried tesco mobile o2 but on wifi so help.

  • savcabb
    Dave (@savcabb) reported from Falkirk, Scotland

    Sick of @virginmedia broadband. Constantly goes down for no reason. WiFi glitches but of course you phone and it’s never there fault Not as if it’s cheap either at over £50 a month #timeforachange #frustrated

  • hibezzz
    KR@HFC1875 (@hibezzz) reported from Currie, Scotland

    Virgin media, tried all day to call and the line is constantly not available, terrible service , make a complaint on line and they say it will take up to 28 days to respond , who gets away with treating customers like that , unbelievable

  • AlanKinloch
    Alan Kinloch (@AlanKinloch) reported from Port Edgar, Scotland

    @vmbusinesshelp @vmbusiness @virginmedia The thing is. They can’t! Your customer care extends no further than saying “oh gosh” and apologies. Neither of which resolve matters.

  • DegsyScott
    Degsy (@DegsyScott) reported from Grangemouth, Scotland

    Great… working from home and @virginmedia broadband goes down again. It’s become very erratic service in the last 12 months… what the hell as we paying premium prices for fast fibre if it can’t be reliable… with more price rises ahead

  • Haggiskings
    Haggisking (@Haggiskings) reported from Brightons, Scotland

    @virginmedia you sent someone out to fix our leaky phone line. He used silicone and gunged up the wires - now we can’t call you to tell you he properly broke it with the repair... help....

  • shehzadinho
    Shez (@shehzadinho) reported from Brightons, Scotland

    I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf

  • AG_Developer
    Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland

    @virginmedia Unfortunately no. I've spoken to multiple agents all day and an engineer is scheduled for tomorrow. If it isn't intermittent outage, it's a massive speed decrease (currently getting 50Mbps down/3Mbps up on a Gig1 line, usually 800Mbps down/55Mbps up)

  • AndrewWedge
    A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia Why is it after our web chat tonight promising action all the orders and appointments have again disappeared from my account!!! I was only just re-promised by the 27th March!! What is going on? @Ofcom please help me here

  • tartanjammies
    Tomahawk Kid © 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tartanjammies) reported from Currie, Scotland

    @virginmedia is there an issue with broadband in eh14? Becoming a regular weekend occurrence.....

  • louham74
    Louise Hamilton (@louham74) reported from Grangemouth, Scotland

    @virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬

  • Rockyi1980
    Iain Rockliffe (@Rockyi1980) reported from Dunfermline, Scotland

    @ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed

  • JusteneEwing
    Justene Ewing (@JusteneEwing) reported from Mid Calder, Scotland

    @brendanf_nss @virginmedia All we need at our house is working Wi-Fi - not looking for VIP service just a working one! 😡 really has made my working day so much harder than it needed to be

  • jamesblack1986
    James (@jamesblack1986) reported from Denny, Scotland

    Delighted to see @virginmedia's internet is back to being a back of ****.

  • annabellcoach
    Anna Bell Coaching (@annabellcoach) reported from Bo’ness, Scotland

    @virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.

  • jaagdoll
    Janey (@jaagdoll) reported from Bathgate, Scotland

    @virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?

  • andrew_kemp
    Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    All the old @virginmedia equipment has been disconnected and unplugged! It’s been like night and day getting @bt_uk #fttp installed, so far 10 families in my street have moved away from VM... that’s what you get for poor customer service

  • ianwsmith82
    Ian Smith (@ianwsmith82) reported from Livingston, Scotland

    Honestly shocking customer service from @virginmedia ******* hopeless.

  • Haggischaser
    Gary Ivady (@Haggischaser) reported from Falkirk, Scotland

    @virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SiGallagher
    Simon Gallagher (@SiGallagher) reported

    @virginmedia What's the issue with the app and website log ins? It's not working, not showing an error message other than "server_error" in the URL, and I see no status update from you?

  • CameronScotece
    cameron scotece (@CameronScotece) reported

    @virginmedia why is the WiFi so poor around Nottingham area , getting 1mb download , not acceptable when paying £60 a month+

  • Jimmyboy35
    James Agg (@Jimmyboy35) reported

    @virginmedia I have now been on hold for my broadband and TV issues for over 2hours in total

  • cycleprawn
    SFB-Mod (@cycleprawn) reported

    @obbsie @virginmedia They are absolutely ****. Wouldn’t use them if they were free. They are dishonest and I wouldn’t trust them to run me a bath without cocking it up.

  • chantelle_88
    chantelle kinchin (@chantelle_88) reported

    @virginmedia ..you keep sending me texts about the switch to fibre network. I have not received a letter or an email and getting through to anyone at your call centre is impossible. Not good customer service.

  • billywi56359173
    billy winter (@billywi56359173) reported

    @virginmedia tried calling and it’s impossible to get through to anyone, my bill keeps going up and up and up and the service keeps getting worse and worse, so I try and swap supplier and now you’re charging me nearly £300 to leave early.

  • Boshek6
    Boshek (@Boshek6) reported

    @virginmedia after 19 years of flawless service. You have gone to **** in the last 2 months. Constant issues. Last contract with you. Once this one ends. I’m done with you. This is all it takes. I’ll never use virgin again for anything.

  • Huxleypiguk
    Bob Price - bobsrailrelics (@Huxleypiguk) reported

    Another two tries today. One I had to give up after 55 minutes waiting, now on 44 minutes. Seriously @virginmedia you are now a joke. Was just going to cancel my TV, I am seriously looking up Broadband alternatives while on hold.

  • DaveDaveapollo
    Dave Hutchinson (@DaveDaveapollo) reported

    @stered75 @virginmedia Turn off at the switch on the back of the box; then on the front of the box hold down both the power button and the minus button at the same time. Then turn on the box again whilst keeping hold of those buttons for a further 30 seconds

  • CarlyBoo78
    *carly* RN DN (@CarlyBoo78) reported

    @virginmedia been trying to get through to your customer service line for over 5 hours in the past 2 days!!! Chatbot useless! Can’t get on the app. You have taken an extra £122.00 on top of our usual bill this month and we can’t speak to anyone about it! Poor, poor service!!