Virgin Media

Virgin Media Outage Report in Linlithgow, West Lothian, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Linlithgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Linlithgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Linlithgow, West Lothian, Scotland 12/16/2025 07:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Linlithgow, West Lothian, Scotland

The most recent Virgin Media outage reports came from the following cities: Livingston, Falkirk, Dunfermline, Bathgate, Lochgelly, Kelty and Bonnybridge.

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City Problem Type Report Time
United KingdomLivingston Total Blackout
United KingdomFalkirk Internet
United KingdomFalkirk Wi-fi
United KingdomDunfermline Internet
United KingdomFalkirk Internet
United KingdomFalkirk Internet

Community Discussion

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Virgin Media Issues Reports Near Linlithgow, Scotland

Latest outage, problems and issue reports in Linlithgow and nearby locations:

  • tartanjammies Tomahawk Kid © 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tartanjammies) reported from Currie, Scotland

    @virginmedia ? We spoke to a colleague on the help desk. The phone and Internet now appears back up but it did this all day yesterday, sporadic connections.

  • tartanjammies Tomahawk Kid © 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tartanjammies) reported from Currie, Scotland

    @virginmedia is there an issue with broadband in eh14? Becoming a regular weekend occurrence.....

  • lisaJwatson_3 (@lisaJwatson_3) reported from Bo’ness, Scotland

    @virginmedia No, only on certain channels (5 HD being the worst) there seems be a static interference. The box is very old so not sure if it is compatible anymore

  • Auds_Clark Audrey Clark (@Auds_Clark) reported from Bo’ness, Scotland

    @virginmedia I have no internet. And your ‘help’ line says you’re closed due to Covid. So how do I resolve my issues??

  • Lindsham1 Linda Hamilton (@Lindsham1) reported from Whitecross, Scotland

    Got Premier Sports for todays game through Virgin Media at £9.99 with the option to cancel after 30 days. 🇳🇬🇳🇬🇳🇬🇳🇬

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia I am still waiting for a call back that was due early this week. Can’t get through to the call centre at all, been trying all day. Can you help?

  • tartanjammies Tomahawk Kid © 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tartanjammies) reported from Currie, Scotland

    @virginmedia Looking for an priority tech visit for a key health worker. Tuesday night is poor poor service in current climate

  • hibezzz KR@HFC1875 (@hibezzz) reported from Currie, Scotland

    @virginmedia Still trying to call for help with my internet but again the answer you get is all lines are busy try later , same message whatever time of the day or night I call, terrible service 🤬

  • Haggiskings Haggisking (@Haggiskings) reported from Brightons, Scotland

    @virginmedia you sent someone out to fix our leaky phone line. He used silicone and gunged up the wires - now we can’t call you to tell you he properly broke it with the repair... help....

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia now on my 11th call to sort this out in the last 3 weeks. Each time on the phone for over an hour and still no solution. How to I cancel everything if they refuse to do it and pass me through 5/6 call centres

  • jamesblack1986 James (@jamesblack1986) reported from Denny, Scotland

    Delighted to see @virginmedia's internet is back to being a back of ****.

  • tartanjammies Tomahawk Kid © 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tartanjammies) reported from Currie, Scotland

    @virginmedia I doubt it. It did this yesterday. And the day before, and the day before. I'll let you know when it goes down again.

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia your call centre is rude, they can’t understand simple English, round in circles, the line keeps buzzing out, I want to cancel but they will not put me through to anyone who can. They profess to be from every team everything I ask for help! Shocking how bad this is

  • hibezzz KR@HFC1875 (@hibezzz) reported from Currie, Scotland

    Virgin media, tried all day to call and the line is constantly not available, terrible service , make a complaint on line and they say it will take up to 28 days to respond , who gets away with treating customers like that , unbelievable

  • CountingSheep5 Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland

    @virginmedia Currently at 374Mbps on wireless, so not the worst it's been. 943Mbps on wired.

  • tartanjammies Tomahawk Kid © 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tartanjammies) reported from Currie, Scotland

    @virginmedia No known issue. We called (on mobile) and have a tech booked for Tuesday night!! Not good enough my wife is a key NHS worker and needs to phone patients and update over Internet. We now have neither so WFH impossible.

  • hibezzz KR@HFC1875 (@hibezzz) reported from Currie, Scotland

    @virginmedia Virgin media, tried all day to call and the line is constantly not available, terrible service , make a complaint on line and they say it will take up to 28 days to respond , who gets away with treating customers like that , unbelievable

  • Haggiskings Haggisking💙 (@Haggiskings) reported from Brightons, Scotland

    @virginmedia Hi, is it normal for an agent to call to fix internet problems?I pressurised him on his lack of security, he said do you want good service or to cancel?Then hung up?It’s impossible to communicate with you as a corporate organisation so I’m hoping you tweet?

  • Haggischaser Gary Ivady (@Haggischaser) reported from Falkirk, Scotland

    @virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?

  • CountingSheep5 Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland

    @virginmedia And it's back down at just 16Mbps now. It happens intermittently.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • WhiskyWizard31 Wrestling With Whisky (@WhiskyWizard31) reported

    @virginmedia No they won't. As I've had nothing. What awful customer service this truly is.

  • Bluedaffodil Siân E Buckley (@Bluedaffodil) reported

    @virginmedia @krustybus Well this was pointless no appointment appeared and no engineer called, a complaint with your complaints department has been raised, disgusting customer service, will be looking at other suppliers for sure, such a shame after over 9 years with you

  • rac74 rachael falkner (@rac74) reported

    @virginmedia why is your customer service so awful? I have called twice for help and had to deal with people just repeating the same thing over and over. Appalling service.

  • jenaluk Jenny (@jenaluk) reported

    @virginmedia They have found a fault and will fix by 7.20pm

  • jonbtravel Jon B (@jonbtravel) reported

    @virginmedia Can you help me access my account...all i get is 'Oops, we've ran into a problem. Wait a minute and try again. If this doesn't work, please come back later. (Code: DEF01)' When I try to reset my password!

  • TitusPublius David (@TitusPublius) reported

    @virginmedia lost Internet and TV. Are there problems in EH32 area? Have tried rebooting hub but no success.

  • AndreaInSurrey Andrea 🇪🇺⭐🔶🌹#GTTO#FBPA🍷😊#RejoinEU#FBPE (@AndreaInSurrey) reported

    @virginmedia why do you take so long to deal with complaints? Presumably that department is swamped due to your inadequate service. I raised a complaint, you lost it, I raised it again and 25 days later it is still showing 'One of our team is looking into your issue'

  • kerimoore98 (ง •̀_•́)ง (@kerimoore98) reported

    @virginmedia wifi in my area WF1 been unavailable since yesterday, still not working. And status website not working either now. Any update on when things will work again?

  • antoniamaguire Antonia Maguire Natural Health (@antoniamaguire) reported

    @virginmedia So sick of your total inability to close my account and so bored of the harassment for money I don’t owe. Bored of making complaints, bored of talking to people on the phone who can’t help bored bored bored of your awful business please stop harassing me now

  • SKingsy Sarah King (@SKingsy) reported

    @virginmedia not #betterconnected, 4 weeks now of ‘superfast fibre’ for business internet continuously dropping out and not the service what we’re paying for, no response to any of my hubby’s requests for help, #rubbishservice #rubbishwifi