Virgin Media

Virgin Media Outage Report in Linlithgow, West Lothian, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Linlithgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Linlithgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Linlithgow, West Lothian, Scotland 12/01/2025 05:50

December 01: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Linlithgow, West Lothian, Scotland

The most recent Virgin Media outage reports came from the following cities: Falkirk, Dunfermline, Bathgate, Lochgelly, Kelty, Livingston and Bonnybridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomFalkirk Internet
United KingdomFalkirk Internet
United KingdomDunfermline Internet
United KingdomBathgate Internet
United KingdomLochgelly E-mail
United KingdomKelty TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Linlithgow, Scotland

Latest outage, problems and issue reports in Linlithgow and nearby locations:

  • bluebrazil81 Colin Fisher (@bluebrazil81) reported from Cowdenbeath, Scotland

    @virginmedia Day 6 and still no internet. Use phoned me yesterday and then hung up and I tried to phone use back and couldn't get through many times. I'm not accepting this I want to cancel.

  • tartanjammies Tomahawk Kid © 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tartanjammies) reported from Currie, Scotland

    @virginmedia No known issue. We called (on mobile) and have a tech booked for Tuesday night!! Not good enough my wife is a key NHS worker and needs to phone patients and update over Internet. We now have neither so WFH impossible.

  • alied321 Alison (@alied321) reported from Livingston, Scotland

    @virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?

  • torturedmind69 Mark (@torturedmind69) reported from Currie, Scotland

    @virginmedia keep getting a ping pong noise when in a call mob 2 mob,very anoying,tried tesco mobile o2 but on wifi so help.

  • steve2theizzO Steve (@steve2theizzO) reported from Falkirk, Scotland

    What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm

  • tartan1314 Fiona Collie (@tartan1314) reported from Bonnybridge, Scotland

    @virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor

  • hibezzz KR@HFC1875 (@hibezzz) reported from Currie, Scotland

    @virginmedia Reception issues with Sky sports picture breaking up , what’s the problem?

  • lambie_lamb Kirsten Lamb (@lambie_lamb) reported from Mid Calder, Scotland

    @virginmedia I need to speak to someone about my broadband dropping every day from around 12:00-14:00. Do you have a tech help desk?

  • meeptastic9 Natasha Hayward (@meeptastic9) reported from Falkirk, Scotland

    @virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/

  • jaagdoll Janey (@jaagdoll) reported from Bathgate, Scotland

    @virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?

  • alancurrie1991 Alan Currie (@alancurrie1991) reported from Livingston, Scotland

    @virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?

  • tartanjammies Tomahawk Kid © 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tartanjammies) reported from Currie, Scotland

    @virginmedia is there an issue with broadband in eh14? Becoming a regular weekend occurrence.....

  • bluebrazil81 Colin Fisher (@bluebrazil81) reported from Cowdenbeath, Scotland

    @virginmedia can someone actually reply to my tweet use are so ignorant. The worst company I have ever had to deal with in my life.

  • shehzadinho Shez (@shehzadinho) reported from Brightons, Scotland

    I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf

  • mastermc0 Grant (@mastermc0) reported from Livingston, Scotland

    @virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money

  • hungryduncs Duncan MacColl (@hungryduncs) reported from Grangemouth, Scotland

    @virginmedia catch up not working ?

  • Rockyi1980 Iain Rockliffe (@Rockyi1980) reported from Dunfermline, Scotland

    @ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed

  • mastermc0 Grant (@mastermc0) reported from Livingston, Scotland

    @virginmedia Now apparently there’s a non descriptive network problem and my visit for tomorrow is on hold yet your status page says everything is fine...

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @sharepointalex @virginmedia Feel your pain! They are up and down like a yo-yo here which is why I took the plunge and jumped to another provider, take it there is no other fibre offerings in your area?

  • jimhealy10 Jim Healy (@jimhealy10) reported from Grangemouth, Scotland

    @virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • superchef1512 Andy Clark (@superchef1512) reported

    @virginmedia terrible service from VM I cancel my tv last week and give the correct notice and they cut tv off 3 weeks to soon I ring up yesterday and all I get is we will try to sort that’s it !!!! Still no tv #no wonder I left 🙁

  • RossFraserE17 Ross Fraser (@RossFraserE17) reported

    @virginmedia I’ve had no internet for over 48hrs and not a single communication from you. Just appalling service. Why make your customers do all the chasing?

  • CraigMurrayScot Craig Murray (@CraigMurrayScot) reported

    @virginmedia Why - wait an hour, get passed around and then get hung up on? Sounds like a great waste of my time. Your phone service is terrible.

  • swamp_donkey77 (@swamp_donkey77) reported

    @virginmedia are wifi pods free, just scanned my house and I've issues with the WiFi in certain areas

  • Emmawesterman80 Emma westerman (@Emmawesterman80) reported

    @virginmedia You clearly have no knowledge of the ingoing complaint

  • dragonlovingLFC Lisa January (@dragonlovingLFC) reported

    @virginmedia Damage dyring installation and the fact that after a 11 mile walk I'd love to relax in the bath and watch the footie! However no reception on ipad, even though on renewal I was promised it would be good!

  • aerotec Richard Street (@aerotec) reported

    @virginmedia So I did the SMS Robot chat, got through to someone who put me through to a Customer Relations team chat. An hour later they still haven't responded. I. Just. Want. Broadband.

  • chococlaire77 Claire Stewart (@chococlaire77) reported

    @virginmedia Hi yes it was confirmed.If I can get through I would,and unfortunately in the meantime we have problems with our wifi

  • wellis321 ((( {"name" : "William Ellis"} ))) (@wellis321) reported

    @virginmedia The chat bot actually asks me what hub I'm using but still tells me to use the connect app which doesn't support the new hub. A total mess.

  • JodieJD Jodie (@JodieJD) reported

    @virginmedia fed up of constant internet outages in BD16. Go online and there is no known issue, but it’s ongoing for the whole of Cottingley. Seriously annoyed that it’s right in the middle of the @f1 too! Sort it out or you will be losing an entire village of customers.