Virgin Media Outage Report in Linlithgow, West Lothian, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Linlithgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Linlithgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 30: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Linlithgow, West Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Dunfermline, Bonnybridge, Livingston, Falkirk and Grangemouth.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Linlithgow, Scotland
Latest outage, problems and issue reports in Linlithgow and nearby locations:
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
God damn it @virginmedia, another day another outage. This is becoming a really really sick joke. Just because most people sleep at night doesn't mean others like me don't have work to do
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
@virginmedia Is there any ETA on issue resolution?
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Spike
(@Spike61987764) reported
from
Harthill, Scotland
@virginmedia Not hard enough. 20 hours and 20 minutes without television and broadband which I pay dearly for and that's the best you can say. Time for compensation for no service and move away from @virginmedia to someone more reliable and actually cares a little about customer service
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iain mcmillan
(@iainmcm1) reported
from
Glenochil Village, Scotland
@izzwoz @virginmedia Its terrible service
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steve berridge
(@Scotwolf2Steve) reported
from
Livingston, Scotland
@virginmedia hi TV box & Router switched off and rebooted minutes later, No broadband since. Got live TV but catch up etc not working. EH54 5HR. Used online help wasn't working, but is now saying network error. Can you confirm problem I've rebooted router etc. Thanks
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Jill Scorer
(@JillScorer1) reported
from
Dalgety Bay, Scotland
@lornagilmour_ @virginmedia @SkyUK How to make a complaint via phone. Call us on 150 from your Virgin Media landline or Virgin Mobile. Or 0345 454 1111* from any other phone. WONDER IF THIS WOULD WORK?
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iain mcmillan
(@iainmcm1) reported
from
Glenochil Village, Scotland
One hour two minutes and got hung up thanks virgin media customer service is really 💩💩💩
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
Come on @virginmedia, this is getting ridiculous now. Been without Internet for over 24hrs - ever since yesterday's maintenance at 9am. Still not got my Oomph unlimited data to help ease the pain either and no ETA on fix. This is beyond silly.
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iain mcmillan
(@iainmcm1) reported
from
Glenochil Village, Scotland
@virginmedia is there a problem with phone lines as been trying for one & half hoours to get through to speak to a person also if i press 1 it sends me text telling me to go online i want to cancel my contract so need to speak to a person
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ianjac
(@ianjac2) reported
from
Harthill, Scotland
@virginmedia I would just like an engineer to come to my house next Saturday as early as possible and fix my hub3 thanks as I know it is not working properly as when I try to connect my phone on wifi the is no network name like wm8763213 for example
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Yvonne Harley 🤘🏻🎶☠️
(@YvonneGHarley) reported
from
Glenochil Village, Scotland
When you watch the status updates from @virginmedia and it goes past the planned resolution time - when working from home becomes a challenge- eta now tomorrow so that’ll have been nearly 30 hours with no service #workingfromhomechallenges
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ianjac
(@ianjac2) reported
from
Harthill, Scotland
@virginmedia No there isn't I was meant to get an engineer out last Saturday according to your live help chat line and that never happened
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Danny mycock Portsmouth/fife
(@Dannymycockgma1) reported
from
Lochgelly, Scotland
@virginmedia is the biggest load of ****. 8 days with no service and still no one has come out to sort it. ******* useless *****. I hope mr Branson is happy the ******* prick
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
@virginmedia Unfortunately no. I've spoken to multiple agents all day and an engineer is scheduled for tomorrow. If it isn't intermittent outage, it's a massive speed decrease (currently getting 50Mbps down/3Mbps up on a Gig1 line, usually 800Mbps down/55Mbps up)
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Nathan Young
(@npjy83) reported
from
Mid Calder, Scotland
@O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...
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ianjac
(@ianjac2) reported
from
Harthill, Scotland
@virginmedia Hi Can you please tell me what to do to get an engineer to my house to fix my broadband issue as your helpline is no use thanks for all your help in advance
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Lord Galoot
(@pumphysaysNO) reported
from
Broxburn, Scotland
@virginmedia i havent had tv for 5 days now, technician was meant to call yesterday or 8am this morning, no call, any chance of getting a service i pay for
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David Sandilands
(@DNSandilands) reported
from
Falkirk, Scotland
@virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.
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Judith Boyle
(@JudithBoyle3) reported
from
Livingston, Scotland
@virginmedia A better service from virgin media
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
Sorry folks for the very sudden end of stream, @virginmedia is doing works in my area and that means until 2024, every 4th of the month my inet will go down. Today and 2 days ago where exceptions to prepare for the works. Sorry folks!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CobraKai ⚽️⚽️⚽️⚽️⚽️⚽️⚽️⚽️⚽️
(@kirstygrol) reported
@virginmedia please explain why on speaking to your staff on live chat they keep putting me through to your customer relations team that aren’t actually open after 6? So frustrating!! 😡
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Tom
(@T1Viper) reported
@virginmedia supposed to have had a call back from your management around 2pm today. It's almost 6pm and I've still not had a call. You're level of customer service really is shocking!!
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D Henry Plastering
(@DavidHenry1968) reported
Wish I’d never signed up to @virginmedia it’s like bloody dial up internet in this house.If one of you is on the computer and one on the phone you are buggered.First year was fine but since renewing my contract they have been crap at best.Wish I’d gone with @toobbroadband
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Duggan
(@doogannnnnn) reported
@virginmedia wifi is so bad right now for everyone on wired and wireless devices and constant packet loss on games. Do you know why ? From Birmingham
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Tom
(@T1Viper) reported
@virginmedia I'll give you my account number via DM and you can read the notes, I k is this isn't an isolated issue as the engineer I had out fixing an unrelated problem said he's spoken to other customers having the same issue.
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MilkyDan
(@MilkyDan2201) reported
@virginmedia Things happen - however when your own systems check so no issue and no communication - you have a comms issue!
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Tom
(@T1Viper) reported
@virginmedia Each month I've had to pay via an agent and each one has told me the issue is fixed and I'll be able to pay online next month, that's obviously not been the case, after 3 months of the same crap I'm getting really annoyed. I've spent about 6 hours trying to pay my bill this year!
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Kay
(@L201218) reported
@virginmedia 3 days of local internet issues, yet your app states everything is working fine. Why is this and when will it be sorted? It's a joke now
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MilkyDan
(@MilkyDan2201) reported
@virginmedia Yep - it was meant to be 4pm, msg removed now and still no service
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Mike Martin
(@MikeMartin764) reported
I left @virginmedia THREE MONTHS AGO and they are still sending me bills. Absolutely dreadful service, any explanation or apology?