Virgin Media outages and service status in Linlithgow, Scotland

Problems in the last 24 hours in Linlithgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Linlithgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Linlithgow, Scotland

The most recent Virgin Media outage reports came from the following cities: Dunfermline, Falkirk, Cowdenbeath, Livingston, Linlithgow, and Alloa.

Community Discussion

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Virgin Media Issues Reports Near Linlithgow, Scotland

Latest outage, problems and issue reports in Linlithgow and nearby locations:

• 
  Alan Currie (@alancurrie1991) reported 6 seconds ago from Livingston, Scotland

  @virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?

• 
  Derek Scott (@DegsyScott) reported 2 minutes ago from Grangemouth, Scotland

  @benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent

• 
  Janis McCulloch ☃️❄️ (@justjanis) reported 3 minutes ago from Dunfermline, Scotland

  Hey @virginmedia our broadband box is flashing green and our Wi-Fi doesn't seem to be working.... help please

• 
  Arek Kwapis (@AG_Developer) reported 4 minutes ago from Falkirk, Scotland

  Come on @virginmedia, this is getting ridiculous now. Been without Internet for over 24hrs - ever since yesterday's maintenance at 9am. Still not got my Oomph unlimited data to help ease the pain either and no ETA on fix. This is beyond silly.

• 
  Andrew Kemp (@andrew_kemp) reported 6 minutes ago from Currie, Scotland

  @sharepointalex @virginmedia Feel your pain! They are up and down like a yo-yo here which is why I took the plunge and jumped to another provider, take it there is no other fibre offerings in your area?

• 
  Colin Fisher (@bluebrazil81) reported 7 minutes ago from Cowdenbeath, Scotland

  @virginmedia can someone actually reply to my tweet use are so ignorant. The worst company I have ever had to deal with in my life.

• 
  Tomahawk Kid © 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tartanjammies) reported 9 minutes ago from Currie, Scotland

  @virginmedia I doubt it. It did this yesterday. And the day before, and the day before. I'll let you know when it goes down again.

• 
  A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported 12 minutes ago from Dunfermline, Scotland

  @virginmedia Why is it after our web chat tonight promising action all the orders and appointments have again disappeared from my account!!! I was only just re-promised by the 27th March!! What is going on? @Ofcom please help me here

• 
  Duncan MacColl (@hungryduncs) reported 17 minutes ago from Grangemouth, Scotland

  @virginmedia catch up not working ?

• 
  Andrew Kemp (@andrew_kemp) reported 18 minutes ago from Currie, Scotland

  All the old @virginmedia equipment has been disconnected and unplugged! It’s been like night and day getting @bt_uk #fttp installed, so far 10 families in my street have moved away from VM... that’s what you get for poor customer service

• 
  Judith Boyle (@JudithBoyle3) reported 20 minutes ago from Livingston, Scotland

  @virginmedia A better service from virgin media

• 
  Degsy (@DegsyScott) reported 24 minutes ago from Grangemouth, Scotland

  Great… working from home and @virginmedia broadband goes down again. It’s become very erratic service in the last 12 months… what the hell as we paying premium prices for fast fibre if it can’t be reliable… with more price rises ahead

• 
  Jim Healy (@jimhealy10) reported 30 minutes ago from Grangemouth, Scotland

  @virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!

• 
  RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜 (@lovemojo1991) reported 34 minutes ago from Falkirk, Scotland

  @virginmedia our network and other people's internet down again!! Seriously this keeps happening

• 
  ianjac (@ianjac2) reported 35 minutes ago from Harthill, Scotland

  @virginmedia No there isn't I was meant to get an engineer out last Saturday according to your live help chat line and that never happened

• 
  andrew swanston (@swany1988) reported 39 minutes ago from Redding, Scotland

  @virginmedia hi was promised a manager call back 2 days ago and not happened. Piss poor customer service !! Only been with you just over a month and my experience is ruined !!!

• 
  Colin Fisher (@bluebrazil81) reported 40 minutes ago from Cowdenbeath, Scotland

  @virginmedia Day 6 and still no internet. Use phoned me yesterday and then hung up and I tried to phone use back and couldn't get through many times. I'm not accepting this I want to cancel.

• 
  ♡ (@D3borah1404) reported 44 minutes ago from Livingston, Scotland

  @virginmedia Yes!!! Constantly. Haven't had selected channels now for over 2 weeks and WiFi is abysmal! Seems to fall on deaf ears as the issue is never resolved ! Certainly won't be renewing my contract with yous if its not resolved anytime soon!

• 
  Dave (@savcabb) reported 57 minutes ago from Falkirk, Scotland

  Sick of @virginmedia broadband. Constantly goes down for no reason. WiFi glitches but of course you phone and it’s never there fault Not as if it’s cheap either at over £50 a month #timeforachange #frustrated

• 
  Arek Kwapis (@AG_Developer) reported 59 minutes ago from Falkirk, Scotland

  Sorry folks for the very sudden end of stream, @virginmedia is doing works in my area and that means until 2024, every 4th of the month my inet will go down. Today and 2 days ago where exceptions to prepare for the works. Sorry folks!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cherta (@cheetachops) reported 3 minutes ago

  @virginmedia shockingly bad service no broadband for over a week and no indication of when this will be fixed

• 
  Keeley 🌻 (@Keeleyeveline_) reported 9 minutes ago

  Is anyone elses @virginmedia broadband down? #virginmedia

• 
  KSP (@Yespleaseroux) reported 9 minutes ago

  @virginmedia is utterly ****. As soon as I can ditch it I will and go back to Sky. Such rubbish service all round.

• 
  Gary Adams (@GazzaAdams) reported 10 minutes ago

  @virginmedia I need this escalated as a formal complaint regarding fault **F012421201**, because the information Virgin Media is providing has now become demonstrably contradictory. At **08:01 today, 20 August**, Virgin Media told me: “Our engineer is on site and they're working to fix the problem.” The estimated repair time given was **18:00 today**. At **15:27 today**, after I have been without service for most of the day, Virgin Media has now told me: “We have identified the problem and an engineer is on their way.” The estimated repair time has also been moved to **14:10 tomorrow, 21 August**. These statements cannot both accurately describe the progress of the same fault. An engineer who was already **on site and working on the problem at 08:01** cannot subsequently be **“on their way” at 15:27** without some explanation. I fully understand that a complex network fault may take longer to repair than initially anticipated, and that estimated restoration times can change. That is not my complaint. My complaint is that Virgin Media is repeatedly providing contradictory factual information about the status of the repair, while I remain without the service I am paying for. I consequently have no confidence in the estimated restoration times being provided. Please therefore: 1. **Log this as a formal complaint and provide me with the complaint reference.** 2. Confirm the actual current status of fault **F012421201**, rather than repeating the automated status information. 3. Explain how an engineer could be reported as on site and working at 08:01 but “on their way” at 15:27. 4. Confirm when the outage affecting my service officially began and that the full period of loss of service has been recorded against my account. 5. Confirm what automatic compensation I will be entitled to for the complete loss of service, where applicable. I have retained screenshots of the outage updates and their timestamps. Please respond to the specific points above rather than sending me another automated repair estimate.

• 
  Kendall 💀 (@NightAtKendalls) reported 10 minutes ago

  My internet provider is so **** that I’m now penalised in Overwatch because it started raining, are you kidding me @virginmedia ??? It was my FIRST MATCH. I even have one of your stupid boosters Absolutely abysmal

• 
  🇬🇧 Andy🇬🇧 (@4peterborough) reported 17 minutes ago

  @virginmedia I love it when these people say DM us but your account is restricted everyone must be having the same problem with your update, look into it and get back to me

• 
  Lloyd James (@Lloydjames84) reported 18 minutes ago

  @ShrnThomson @virginmedia We have had no end of issues lately and was sent a hub5 this week

• 
  D.M.H (@Dylanhunt27) reported 19 minutes ago

  Might have the worse virgin media internet on the planet, goes off every ******* second. Awful.

• 
  Andy (@sadelta99) reported 20 minutes ago

  @virginmedia well done - you fix the issue then it’s broken again so back to no services again and of course your lines are closed so no way of calling

• 
  Amanda Lee (@amandajlee_lee) reported 20 minutes ago

  @virginmedia @YouMadBruv3r How long does it take @virginmedia ??? Mines been down for weeks, right at the start of the season. Just done the service status check that you recommended for a fix date and it doesn't work 🤬🤬