Virgin Media Outage Report in Linlithgow, West Lothian, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Linlithgow, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Linlithgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Linlithgow, West Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Livingston, Dunfermline, Larbert and Bonnybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk |
TV | |
| Livingston |
Internet | |
| Dunfermline |
Internet | |
| Falkirk |
TV | |
| Larbert |
Internet | |
| Bonnybridge |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Linlithgow, Scotland
Latest outage, problems and issue reports in Linlithgow and nearby locations:
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Alan Kinloch
(@AlanKinloch) reported
from
Port Edgar, Scotland
@vmbusinesshelp @vmbusiness @virginmedia The thing is. They can’t! Your customer care extends no further than saying “oh gosh” and apologies. Neither of which resolve matters.
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Dave Scott
(@Tank2521) reported
from
Ratho Station, Scotland
@virginmedia how long does it normally take to transfer a number from another network? I've just been given a PAC code but don't want to call up just now if it's going to leave me unable to use my phone
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Dave Scott
(@Tank2521) reported
from
Ratho Station, Scotland
@virginmedia I've received a bill saying I'm over £400 in credit. I presume this is some sort of error? I know if need to call to discuss specifics but is there anyone else reporting this issue?
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia Is there a free phone number or a way to get direct to the UK bases call centres as your oversees premium numbers do not have the capability to help in this matter I’ve trie don multiple occasions
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia They said they would sort it and call me today. I had a phone all to the house phone at 11pm waking up my mrs that asked me to text back which I couldn’t do so no idea what that meant. They have all disappeared and I still have no update I have been promised resolution by Sat
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia They may have the same training but they do not have the same capability to make decisions. I don’t care where they are based but only UK based departments can help getting this installed. How can @Ofcom allow you to charge premium numbers just to get in touch it’s been 10 weeks!
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Tomahawk Kid © 🏴
(@tartanjammies) reported
from
Currie, Scotland
Hey @virginmedia. On Saturday we had a tech visit to sort pixilated screens. He said network problem in street. Network guy came out today and fiddled in the street. Said it was fixed. Now have no broadband and unwatchable TV. Eh14 area. Nothing on status check. Help
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia They may be dedicated but if they don’t have the permissions to help or work in the right department it’s no use. I can be free at 4pm for a webchat
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Dave Scott
(@Tank2521) reported
from
Broxburn, Scotland
We've had our @virginmedia Hub 4 for some time now and still our virgin media connect app doesn't work with it..... When are we likely to get an update?
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G
(@ginandtoxicuk) reported
from
Dunfermline, Scotland
How can I check an order for iPhone 13 pro @virginmedia and make sure it linked to my broadband account for order to show I’m already a customer ? #virginmobile
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paul macready
(@duklaprm) reported
from
Broxburn, Scotland
@virginmedia no devices can connect to router. Yet more shambolic service....you guys are an absolute disgrace. End of contract can't come quick enough @BT @SkyUK
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Justene Ewing
(@JusteneEwing) reported
from
Mid Calder, Scotland
@virginmedia Thank you for the response. I did as you asked at 7:04pm this evening engaged with Terri the Triage Bot who has kept me on hold waiting to speak to someone for 3 hours 20 minutes. Just when I thought @virginmedia might try to repair this customer onboarding failure #poorservice
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Haggisking💙
(@Haggiskings) reported
from
Brightons, Scotland
@virginmedia Hi, is it normal for an agent to call to fix internet problems?I pressurised him on his lack of security, he said do you want good service or to cancel?Then hung up?It’s impossible to communicate with you as a corporate organisation so I’m hoping you tweet?
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Justene Ewing
(@JusteneEwing) reported
from
Mid Calder, Scotland
@brendanf_nss @virginmedia All we need at our house is working Wi-Fi - not looking for VIP service just a working one! 😡 really has made my working day so much harder than it needed to be
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia Why is it after our web chat tonight promising action all the orders and appointments have again disappeared from my account!!! I was only just re-promised by the 27th March!! What is going on? @Ofcom please help me here
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steve berridge
(@Scotwolf2Steve) reported
from
Livingston, Scotland
@virginmedia no TV service in Livingston Nothing on service status page. Did all the tests. Nothing, no TV. Checking online seems I'm not alone. Any update or acknowledgement Virgin Media? #virginmediadown #VirginMediaTVdown #virginmedia
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Tomahawk Kid © 🏴
(@tartanjammies) reported
from
Currie, Scotland
@virginmedia Just seems 1 heck of a coincidence. Can you see any reports of network issues in Eh14?
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia No one has been in touch. No one has arrived to to the work. No one is actually doing anything to help me whatsoever?! What is going on?
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia I have been calling premium numbers for weeks to speak to people. Only one seemed to help but she was from a UK office and said she would call me back. I am still waiting over a week later for anyone to be in touch with me!
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Gary Ivady
(@Haggischaser) reported
from
Falkirk, Scotland
@virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Abby Drummond
(@Theadorablesmum) reported
@virginmedia Season 6 only started last week and there are only 2 episode available On Demand, ep1 which is as it should be and ep2 which is a future episode and not the actual episode I should be seeing for ep2. There are no issues in my area
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Rosie Smith
(@rosieisatwit) reported
@virginmedia The lady on the phone was rude and didn’t seem to understand that changing the date with 3 days notice was unreasonable.
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Martin
(@itsmidge_m) reported
@virginmedia what the hell is going on with the Wi-Fi, it keeps dropping out at different points through the day We’ve called and was told it’s a problem on your end, but when diagnostics are ran it shows that’s there’s nothing detected
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James Baillieu
(@jbaillieu) reported
Hi @virginmedia - all our neighbours and us who are with Virginmedia in our street in NW6 have no broadband but your system status says there is no issue and it’s impossible to contact anyone. Please advise.
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Allison Hicks 🇺🇦
(@TrelferA) reported
@virginmedia @BurnzeyOfCourse It’s not working.
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Rosie Smith
(@rosieisatwit) reported
@virginmedia I will not be wasting my own time and money packaging up your equipment and driving to a Yodel drop off point. If you can’t show up on the date you are arranged, that’s your problem. Not mine.
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Sean Killeen
(@bailenua27) reported
@virginmedia @virginmedia Still no service. Your service check portal is showing it would be repaired since 20:00……where is the update?
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Dave
(@PixelJunkieDave) reported
@virginmedia your website is refusing to register my complaint. Please give me the number for your complaints team asap. Absolutely woeful service
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L. G Campbell
(@lozcam85) reported
@virginmedia My husband is calling customer service helpline now.
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Joel
(@Joel44984758) reported
Hi everyone Sorry for a crap stream My interest not work right can't to virgin media The stream will be better than ever