Virgin Media

Virgin Media Outage Report in Linlithgow, West Lothian, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Linlithgow, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Linlithgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Linlithgow, West Lothian, Scotland 12/14/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Linlithgow, West Lothian, Scotland

The most recent Virgin Media outage reports came from the following cities: Falkirk, Dunfermline, Bathgate, Lochgelly, Kelty, Livingston and Bonnybridge.

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City Problem Type Report Time
United KingdomFalkirk Internet
United KingdomFalkirk Wi-fi
United KingdomDunfermline Internet
United KingdomFalkirk Internet
United KingdomFalkirk Internet
United KingdomFalkirk Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Linlithgow, Scotland

Latest outage, problems and issue reports in Linlithgow and nearby locations:

  • swany1988 andrew swanston (@swany1988) reported from Redding, Scotland

    @virginmedia hi was promised a manager call back 2 days ago and not happened. Piss poor customer service !! Only been with you just over a month and my experience is ruined !!!

  • DarkblueDad Keith Guthrie (@DarkblueDad) reported from Currie, Scotland

    @virginmedia are you aware of issues in Balerno EH14 7BW. No phone, internet or TV

  • lovemojo1991 RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜 (@lovemojo1991) reported from Falkirk, Scotland

    @virginmedia my WiFi aint working its having bad connection

  • justjanis Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, Scotland

    @jen_drum @virginmedia Some local outage or something

  • annabellcoach Anna Bell Coaching (@annabellcoach) reported from Bo’ness, Scotland

    @virginmedia my broadband is down yet again. Several working hours lost. Four (long) calls later and now just an automated response. Poor show. 🤔 #badservice #homeworking

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    All the old @virginmedia equipment has been disconnected and unplugged! It’s been like night and day getting @bt_uk #fttp installed, so far 10 families in my street have moved away from VM... that’s what you get for poor customer service

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    Surprise surprise @virginmedia is down, again! apparently it’s for upgrades, Got cut off whilst on the phone sorting out leaving them! Now in the process of ordering up my @bt_uk FttP

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @virginmedia That says it all.... “higher call volume than usual” they have confirmed an issue in the area. But seems this issue has been lingering around for over a year now. I appreciate there will be issues, but you seem to have more bad days than good days with your internet service

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    Hello @bt_uk broadband goodbye @virginmedia. BT fibre being installed today! Finally virgin media have got some competition in the area. I can see everyone in the area switching in the coming months due to the poor service you’ve provided everyone in Currie.

  • ianwsmith82 Ian Smith (@ianwsmith82) reported from Livingston, Scotland

    Honestly shocking customer service from @virginmedia ******* hopeless.

  • Ianiesta8 Ian Fitzpatrick (@Ianiesta8) reported from Falkirk, Scotland

    @virginmedia I was looking to upgrade to a TV Package, but the deal for a new customer was far better than the deal I was offered.

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @CloudDamo @virginmedia @bt_uk Simple thing had a good service been provided I’d not want to leave. But virgin media cannot even do that, so not thinking about leaving I am!

  • justjanis Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, Scotland

    Hey @virginmedia our broadband box is flashing green and our Wi-Fi doesn't seem to be working.... help please

  • lovemojo1991 RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜 (@lovemojo1991) reported from Falkirk, Scotland

    @virginmedia our network and other people's internet down again!! Seriously this keeps happening

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @MakeDigitalWork @virginmedia I feel your pain! They provide such a poor service, with poor equipment and poor support. Holding them in breach of contract now as they are not providing what I am paying them for, cancelling and getting fttp with @bt_uk installed in 2 weeks

  • EddieCo09311525 Eddie Collins (@EddieCo09311525) reported from Dunfermline, Scotland

    @virginmedia I switched over to you on the 31st December and had a speed issue very quickly and between online chat and two phone calls yesterday was told issue at street cabinet twice on phone chat says no issue. Bring back BT 😔

  • annabellcoach Anna Bell Coaching (@annabellcoach) reported from Bo’ness, Scotland

    @virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.

  • _HannahMcInnes_ Hannah McInnes (@_HannahMcInnes_) reported from Livingston, Scotland

    @virginmedia has they worst customer service I’ve ever experienced, month after month I’ve been trying to sort out my bills with no help whatsoever 80 minutes and I’m still on the phone no further forward as one person says one thing and another person says another😡😡

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @virginmedia I’d love you to help by sorting out the shoddy service in the area!

  • justjanis Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, Scotland

    @virginmedia Nope no issues in the area

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DeanKendall2 Dean Kendall (@DeanKendall2) reported

    @virginmedia What an absolute joke. Service is diabolical. Unable to ever watch streaming apps without restarting boxes, WiFi up and down like a whoes draws. Can't wait till the end of contract

  • ukparky parky (@ukparky) reported

    @virginmedia my contract ends next month and really not happy with the price increase. can we sort this online? i really dont fancy phoning and waiting ages. i find sometimes your phone help line is useless . depends what part of the world you get connected to.

  • 1janpiper Jan_L_Piper (@1janpiper) reported

    @virginmedia @virginhelp @Stefan_Barnett You cant help if you dont answer people CW!

  • ukparky parky (@ukparky) reported

    @virginmedia my contract ends next month and really not happy with the price increase. can we sort this online? i really dont fancy phoning and waiting ages. i find sometimes your phone help line is useless also. depends what part of the world you get connected to.

  • PD_1972 Paul Davies (@PD_1972) reported

    @virginmedia Your internet service is absolutely appalling! It’s been on and off all day long and even into tonight! My Son has struggled with his School work, my Wife with her work as a key worker! Get a grip and sort your service out and reimburse customers on lack of service!!

  • arieldisco Maddie Hayes 🐢 (@arieldisco) reported

    @virginmedia is there a way to cancel your package other than phoning? I've been on hold for 20 mins and can't stay on much longer

  • Margymoo This is me 🧶 (@Margymoo) reported from Birkenhead, England

    @virginmedia need help , phone wait is diabolical #poorcustomerservice

  • DMurugeswaran dinesh murugeswaran (@DMurugeswaran) reported

    @virginmedia my phone has been disconnected on numerous attempts to cancel my broadband service. Please could you get in contact ASAP or I will be filing a complaint with ombudsman

  • JessieLauren19 Kay Kaye 💙 (@JessieLauren19) reported

    @virginmedia @virginhelp Please don’t send me the usual links of what to do as I’ve tried them all, I get 100mbps through Ethernet to your hub but almost non existent WiFi from it, IT in work have said yours is awful and to buy new router but why should I have to do that?

  • amitrnout Amit Doshi (@amitrnout) reported

    @virginmedia Have you read my message? If yes, please tell me which part makes you think that I wouldn't have spoken to faults team in regards to an issue going on for nearly 2 months before raising this with CISAS? If no, read my message. I want to know how to get a deadlock letter?