Virgin Media Outage Report in Skinflats, Falkirk, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Skinflats, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Skinflats and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Skinflats, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Cumbernauld, Airdrie, Dunfermline, Bathgate, Livingston, Bonnybridge and Coatbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk |
Internet | |
| Falkirk |
Internet | |
| Cumbernauld |
TV | |
| Airdrie |
Internet | |
| Falkirk |
Internet | |
| Falkirk |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Skinflats, Scotland
Latest outage, problems and issue reports in Skinflats and nearby locations:
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Nathan Young
(@npjy83) reported
from
Mid Calder, Scotland
@O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...
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paul macready
(@duklaprm) reported
from
Broxburn, Scotland
@SkyUK would love skyglass right now. Will u pay my early exit contract fees from @virginmedia so I can end this hellish service before christmas. Thanks.
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Andrasi Icolni
(@AIcolni) reported
from
Mollinburn, Scotland
@virginmedia I am not a VIRGIN MEDIA CUSTOMER, I cancelled my subscription with you a very very long time ago, so I dont know how you can say I am a customer??
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Andrasi Icolni
(@AIcolni) reported
from
Mollinburn, Scotland
@virginmedia Are you serious??? Have you tried calling that JOKELINE??? Well I have 8 times now, no one competent enough to deal with complaint
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oor Jim
(@jimnimmo60) reported
from
Airdrie, Scotland
@virginmedia disgraceful customer customer service from you. Trying to sort your mistake and being hung out out to dry. Prepare for cancellation. Almost 90 minutes on the phone and still being told to wait. Total disrespect for a long time customer. No more.
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paul macready
(@duklaprm) reported
from
Broxburn, Scotland
@virginmedia no devices can connect to router. Yet more shambolic service....you guys are an absolute disgrace. End of contract can't come quick enough @BT @SkyUK
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G
(@ginandtoxicuk) reported
from
Dunfermline, Scotland
How can I check an order for iPhone 13 pro @virginmedia and make sure it linked to my broadband account for order to show I’m already a customer ? #virginmobile
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ianjac
(@ianjac2) reported
from
Harthill, Scotland
@virginmedia No there isn't I was meant to get an engineer out last Saturday according to your live help chat line and that never happened
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Andrasi Icolni
(@AIcolni) reported
from
Mollinburn, Scotland
@virginmedia I most certainly will not be taking anything of issue to the council as my privately owned home is not council property, and your contractors dug into my private garden therefore it's your issue and if I cant resolve it here next step will be Daniel Potts
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Laura 💙
(@LaurzieJayx12) reported
from
Banknock, Scotland
I really don’t want to be going to Edinburgh tonight! Bad enough I’m gonna have to watch the game on the virgin media app on my phone, but it’s also bloody freezing 😭
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Alf Kelly
(@Keltique) reported
from
Banknock, Scotland
@virginmedia what is going on in the Falkirk District Maybe elsewhere? Channels are either completely missing or partially missing. C'mon we are paying. Fedup with problems with both TV and broadband problems with no explanation Having been with you from start Time to go ??
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steve berridge
(@Scotwolf2Steve) reported
from
Livingston, Scotland
@virginmedia no TV service in Livingston Nothing on service status page. Did all the tests. Nothing, no TV. Checking online seems I'm not alone. Any update or acknowledgement Virgin Media? #virginmediadown #VirginMediaTVdown #virginmedia
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ianjac
(@ianjac2) reported
from
Harthill, Scotland
@virginmedia I would just like an engineer to come to my house next Saturday as early as possible and fix my hub3 thanks as I know it is not working properly as when I try to connect my phone on wifi the is no network name like wm8763213 for example
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
Sorry folks for the very sudden end of stream, @virginmedia is doing works in my area and that means until 2024, every 4th of the month my inet will go down. Today and 2 days ago where exceptions to prepare for the works. Sorry folks!
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ianjac
(@ianjac2) reported
from
Harthill, Scotland
@virginmedia Hi Can you please tell me what to do to get an engineer to my house to fix my broadband issue as your helpline is no use thanks for all your help in advance
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steve berridge
(@Scotwolf2Steve) reported
from
Livingston, Scotland
@virginmedia hi TV box & Router switched off and rebooted minutes later, No broadband since. Got live TV but catch up etc not working. EH54 5HR. Used online help wasn't working, but is now saying network error. Can you confirm problem I've rebooted router etc. Thanks
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oor Jim
(@jimnimmo60) reported
from
Airdrie, Scotland
@virginmedia trying to get one of my boxes switched on and your abysmal customer service has no clue to what I’m asking for. Prepare for cancellation. Disgraceful service. Over an hour on the phone.
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Andrasi Icolni
(@AIcolni) reported
from
Mollinburn, Scotland
@virginmedia Can you tell me please , if the secret agent that you claim to be dealing with my complaint is on an extended mission ?? And what Monday they may be back in action to complete the task of addressing the damage done to my property??
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Andrasi Icolni
(@AIcolni) reported
from
Mollinburn, Scotland
@virginmedia I dont need to supply I have the evidence in photographic form that the inside of my propert has been damaged by your firm, and I will track down the engineer in question who said himself it was put in wrong place and this I do have proof of from the neighbour in question who was
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Andrasi Icolni
(@AIcolni) reported
from
Mollinburn, Scotland
@virginmedia once again, on day 2 of Burgin Medias incompetence it would seem that lack of competence has surfaced its ugly head again and my complaint has been registered in a non active account that I have no way of accessing so therefore been told NO ONE AT VIRGIN can help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lorraine Hurst
(@lorraine_hurst) reported
@virginmedia Merry Christmas and a miserable new year from you @virginmedia please respond to my complaint C-240122711 and amend my DD as I haven’t agreed for you to take £70, contract is £46, robbers!
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pigman73
(@Simon92254513) reported
@virginmedia you invest in technology out of your profits not your customers pockets you cheeky b*s tards! Companies like yours are what give capitalism a bad name !
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Hagen
(@Hagengland) reported
@virginmedialife As expected no callback has arrived ! On my 2nd call trying to resolve the issue. Have been transferred 3 times and cut off once by accident!!! This really is getting worse and is now comically bad !!! I am so frustrated with VirginMedia!!! Worst Customer Experience ever
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Add your name
(@skynetprogramme) reported
@virginmedia Losing internet when working from home is bad enough. For it to happen days after finding out the price is going up is more than frustrating.
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Anthony kane
(@g1ng3_85) reported
@virginmedia any chance you can sort out your customer service as I've have a persistent issue and keep getting disconnected when I'm on hold.
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Andy Knowles
(@andypk_andy) reported
@virginmedia I not have a mobile and cannot see where I would log a complaint in the portal?
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Rob
(@robhinds) reported
@virginmedia I don’t have any wired devices in regular use and here lies the (roundabout answer) problem. The connection is fine, if tested runs at close to advertised speed. It is the quality of Wi-Fi at even short distances that is the issue… but again VM will only benchmark wired speeds
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✨✨CLAIRE✨✨
(@claireishoop) reported
@virginmedia Not sorted as I can’t view my contract on your stupid website. Ever since you switched the website style, there are less options available and there is no ‘view contract’ option in the drop down section of ‘bills’! Or on the app! You make it very difficult. Surely this is illegal
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Kelly
(@Chatterbox2808) reported
@virginmedia I am still waiting for my installation date. We agreed the deal at the beginning of December and after extremely poor service am still waiting for it to be connected
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Steven Grant
(@bawbag) reported
@virginmedia Why am I waiting in a queue for an hour to get through to retentions chat? Customer services chat connected straight away. Do you hope customers get tired of waiting and stay through momentum rather than service provided?