Virgin Media Outage Report in Skinflats, Falkirk, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Skinflats, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Skinflats and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Skinflats, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Dunfermline, Falkirk, Livingston, Uphall, Larbert, Cumbernauld, Coatbridge, Bonnybridge, Airdrie, Bo’ness, Denny, Bathgate and Grangemouth.
City | Problem Type | Report Time |
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TV | ||
Internet | ||
TV | ||
Total Blackout | ||
Total Blackout | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Skinflats, Scotland
Latest outage, problems and issue reports in Skinflats and nearby locations:
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Adrienne (@ya_diks) reported from Coatbridge, Scotland
@virginmedia can’t seem to get logged into my account on your website or app on both pc and mobile. It just keeps reloading the main page to login again
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Stuart P (@StuP44) reported from Cumbernauld, Scotland
@virginmedia What's happened is she changed some account details, bank account and name....and since then her connection has been cut....seems more an administrative issue than technical.
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Shez (@shehzadinho) reported from Brightons, Scotland
I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf
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Janey (@jaagdoll) reported from Bathgate, Scotland
@virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?
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Steve (@steve2theizzO) reported from Falkirk, Scotland
What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
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scooby (@A_Stramash) reported from Mollinburn, Scotland
@virginmedia shocking service. And going by others it's standard #virginmedia 👎
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Alison (@alied321) reported from Livingston, Scotland
@virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?
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Fiona Collie (@tartan1314) reported from Bonnybridge, Scotland
@virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor
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Grant (@mastermc0) reported from Livingston, Scotland
@virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money
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Paul 🏴🇪🇺🏴☠️🏳️🌈 (@Keenan38Keenan) reported from North Lanarkshire, Scotland
@virginmedia all my services are down. Can anyone shed some light as to whats going on
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Iain Rockliffe (@Rockyi1980) reported from Dunfermline, Scotland
@ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed
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Jillian Thomson (@JillBile) reported from Haggs, Scotland
@virginmedia hi is there a problem with Netflix? I can't access it.
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Jillian Thomson (@JillBile) reported from Haggs, Scotland
@virginmedia Hi I can't access @NetflixUK from my virgin box. Is there a problem with the app?
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Kirsten Lamb (@lambie_lamb) reported from Mid Calder, Scotland
@virginmedia I need to speak to someone about my broadband dropping every day from around 12:00-14:00. Do you have a tech help desk?
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Dave Stone (@Appolotech) reported from Stirling, Scotland
@virginmedia Stoping them should be automated. It’s more than just a casual annoyance. You caused additional stress in a very bad time, and all your staff denied the issue and made it worse. Automation isn’t an excuse for bad customer experience.
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Alan Currie (@alancurrie1991) reported from Livingston, Scotland
@virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?
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Donna Hughes (@weedonski) reported from Airdrie, Scotland
@gerriohear @virginmedia @scotgov Is this from home G? Ours has been running so slow the last couple weeks x
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Duncan MacColl (@hungryduncs) reported from Grangemouth, Scotland
@virginmedia catch up not working ?
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Alex Clowes (@Yossarian_sco) reported from Cumbernauld, Scotland
@virginmedia wi-fi seems to be down in Cumbernauld G67 , and the footballs on soon , wont be happy 👀.
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Michael (@MICKLE_M) reported from Mollinburn, Scotland
@virginmedia is there a problem with sky sports?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ML__# (@ML__L015) reported
@virginmedia help please! I have terrible OpenReach broadband speed. Most of my neighbours are able to get Virgin Broadband but my building is not connected. Can something be done? I'm a nurse manager working from home and this makes my life very difficult. 😕
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GMTrain 🌍 (@Gtrain4472) reported
@bt_uk I've cancelled. Spoke to a customer service rep, all I asked was for an email to be sent to me confirming our conversation regarding the poor service so far and I didn't even get that. Nothing promised has been followed through from the first day so I've returned to @virginmedia
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Bunel Rudy (@BunelR) reported
@virginmedia Everything is good. I resetted the password using the email procedure. Thanks for your help!
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Hannah (I Thought You Cared) (@hannah_ityc) reported
@virginmedia Wired connection but the whole internet goes down Wi-Fi included
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JAGPAL SINGH (@JagSingh25) reported
@virginmedia Hi, Over the past couple of months our internet in our area has kept dropping out and it is very frustrating when my wife and i work from home. It causes major disruption to us and frustration as it is pretty much a whole day wipe out. Also we never received the wifi pods
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Heheh Hehehe (@OreOpersonn) reported
@virginmedia I haven't had internet for the past two hours, my bottom router light is flashing green with the WiFi light on. (super hub 3) I've checked all cables and even ran diagnostics but its still not working.
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playpet (@playpet1) reported
@virginmedia It goes good then goes bad EG last night it worked fine, it isn’t every night or specific times it does it, if it did it would be so much easier to narrow down
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Bruno Di Gradi (@Bruno_Di_Gradi) reported
@virginmedia Hi there, my internet has been down for almost 24 hours now. I'm in the TF1 area of Telford. Do you have any updates on the situation at all?
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Katherine McCoy (@kathmccoy27) reported
@virginmedia I have checked the service status for my post code and it says there is no issues but my Internet has completely cut off and not connecting. I am working from home and on hold, can you check please I am in L25
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Martin James 🇪🇺🇪🇺🇪🇺🔸💙 (@MartinJTelf) reported
@virginmedia still waiting for the missing adapter cable that your agent said would be with me in 2 to 3 days on Thursday of last week. Service received re this upgrade has been appalling