Virgin Media outages and service status in Dollar, Scotland
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Dollar, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dollar, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dollar, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Dollar, Scotland
The most recent Virgin Media outage reports came from the following cities: Dunfermline, Falkirk, Alloa, and Tillicoultry.
Community Discussion
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Virgin Media Issues Reports Near Dollar, Scotland
Latest outage, problems and issue reports in Dollar and nearby locations:
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Derek Scott (@DegsyScott) reported from Grangemouth, Scotland@benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent
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Iain Rockliffe (@Rockyi1980) reported from Dunfermline, Scotland@ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed
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Dave Stone (@Appolotech) reported from Stirling, Scotland@virginmedia Stoping them should be automated. It’s more than just a casual annoyance. You caused additional stress in a very bad time, and all your staff denied the issue and made it worse. Automation isn’t an excuse for bad customer experience.
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Fiona Collie (@tartan1314) reported from Bonnybridge, Scotland@virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor
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Alan Kinloch (@AlanKinloch) reported from Port Edgar, Scotland@vmbusinesshelp @vmbusiness @virginmedia The thing is. They can’t! Your customer care extends no further than saying “oh gosh” and apologies. Neither of which resolve matters.
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Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, Scotland@virginmedia Nope no issues in the area
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CK (@CKTheFlyingScot) reported from Falkirk, ScotlandSo my tivo is being mega slow, ****** up recordings and crashes just from changing the channel...@virginmedia
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Tracy McCormack 🏴 (@HGLogisticsMgr) reported from Falkirk, ScotlandWTF @virginmedia!!! I was watching @BGT, fix it please!!!
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Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland@virginmedia The link is no good! I’m not a customer, please can someone message me for my contact details to get this rectified. This has been going on for months now.
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Anna Bell Coaching (@annabellcoach) reported from Bo’ness, Scotland@virginmedia my broadband is down yet again. Several working hours lost. Four (long) calls later and now just an automated response. Poor show. 🤔 #badservice #homeworking
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James Scott (@kinneil_ynwa) reported from Dunfermline, Scotland@virginmedia this is getting silly. 4 times I have called to give you my business and just stuck listening to crap hold music....should I just stick with @sky
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Audrey Clark (@Auds_Clark) reported from Bo’ness, Scotland@virginmedia I have no internet. And your ‘help’ line says you’re closed due to Covid. So how do I resolve my issues??
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Ian Fitzpatrick (@Ianiesta8) reported from Falkirk, Scotland@virginmedia I was looking to upgrade to a TV Package, but the deal for a new customer was far better than the deal I was offered.
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Ian 🏴 (@Quietbiglad) reported from Milnathort, Scotland@virginmedia pretty poor effort that you guys never answer calls, just automated rubbish that helps no one. My mother in law is unable to get any help with her issues due to this #terribleservice
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David Sandilands (@DNSandilands) reported from Falkirk, Scotland@virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.
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Stevie Beveridge 🏴🐝 (@StevieBev) reported from Falkirk, Scotland@leejarrett73 @virginmedia Cancel it, I’m telling ye, it’s murder
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Kris Montgomery (@Krisfozz1) reported from Inverkeithing, Scotland@virginmedia I’m trying to watch my programming but it keeps coming up that my internet is too slow! 😟 I’ve only had Virgin for 2 months and this isn’t the first time. I was told by the rep that Virgins Internet was the best! Can you help please.
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iain mcmillan (@iainmcm1) reported from Glenochil Village, ScotlandOne hour two minutes and got hung up thanks virgin media customer service is really 💩💩💩
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John Collins (@johnco) reported from Falkirk, Scotland@twarrestrial @virginmedia Turns out it was! Now to see how get a discount for the 10 days without service!
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Baz 🏴 (@BigBajio) reported from Dunfermline, Scotland@virginmedia Engineer has just turned up and trying to resolve issue !
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gwen Maynard (@KookieG62) reported@virginmedia Absolutely shocking service . Broadband and TV down since electrical storm on Thursday morning. Not fixed despite you saying otherwise. You keep cancelling the engineers to come to my home.
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Jim_Bo (@burchett84) reported@virginmedia Hello, can someone please help me regarding my account.
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Yahya (@YxhyaLFC) reportedCheers @virginmedia Internet been down for hours with no fix even tho sent a text to say it has
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KSP (@Yespleaseroux) reported@virginmedia is utterly ****. As soon as I can ditch it I will and go back to Sky. Such rubbish service all round.
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Daniel Murphy (@dansmurph) reported@DartingMelon @alexand979677 @virginmedia Easiest thing to do is phon them up and ask for a loss of service credit, they literally have to give you the money back. No need to wait for the ombudsman etc. you only really need that when your at the deadlock stage
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Kaiser Soothsays (@_SonOfTheDesert) reported@virginmedia No. Because it’ll end up as a hard reset and we’ll lose all our recorded stuff. When are you going to bring out a box that saves content to the cloud? That way, there’d be no issue.
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Leigh Gow (@LeighHutch90) reported@coophos @virginmedia It’s terrible isn’t it.
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Lloyd James (@Lloydjames84) reported@ShrnThomson @virginmedia We have had no end of issues lately and was sent a hub5 this week
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Dean Risley (@dean_risley) reported@virginmedia my wireless router was upgraded by you because it was old. Installed new & now have less wifi coverage at my home than before. Engineer attends & recommends 2 boosters, have now spoken to customer services on several occasions & made a complaint but still waiting !!
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john (@jhargie4) reported@O2 @virginmedia CEO Lutz Schueler been waiting 5 days for my DEALOCK Letter following your refusal to actually discuss my complaint before transferring to another service provider. New customers get better deals than 20 year loyal ones.