Virgin Media Outage Report in Dollar, Clackmannanshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dollar, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dollar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dollar, Clackmannanshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Dunfermline, Kelty, Falkirk, Bonnybridge and Grangemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Dunfermline |
Internet | |
| Kelty |
TV | |
| Falkirk |
||
| Falkirk |
Internet | |
| Falkirk |
Wi-fi | |
| Falkirk |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Dollar, Scotland
Latest outage, problems and issue reports in Dollar and nearby locations:
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John Collins
(@johnco) reported
from
Falkirk, Scotland
@twarrestrial @virginmedia Turns out it was! Now to see how get a discount for the 10 days without service!
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Robert McCubbing
(@cubsi1) reported
from
Bo’ness, Scotland
FFS @virginmedia please sort out your customer service. After finally getting through to change my package, I was put on hold again and transferred to another department. I hung up after 1 hour on hold!!! Think I’ll just cancel and take my business elsewhere
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Scott McMartin
(@scottmcmartin) reported
from
Falkirk, Scotland
@virginmedia been trying to get through to virgin mobile 789 number for over an hours 4 failed attempts. Shocking service. #virginmobileuk
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Daniel Graham
(@DanielGraham26) reported
from
Falkirk, Scotland
@virginmedia tv tonight is so crap #virginmedia #sobad #Falkirk #tonight
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Baz 🏴
(@BigBajio) reported
from
Dunfermline, Scotland
@virginmedia Engineer has just turned up and trying to resolve issue !
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Kari McBurnie
(@kari_mcburnie) reported
from
Dunfermline, Scotland
@virginmedia The link is no good! I’m not a customer, please can someone message me for my contact details to get this rectified. This has been going on for months now.
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Anna Bell Coaching
(@annabellcoach) reported
from
Bo’ness, Scotland
@virginmedia my broadband is down yet again. Several working hours lost. Four (long) calls later and now just an automated response. Poor show. 🤔 #badservice #homeworking
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Kris Montgomery
(@Krisfozz1) reported
from
Inverkeithing, Scotland
@virginmedia I’m trying to watch my programming but it keeps coming up that my internet is too slow! 😟 I’ve only had Virgin for 2 months and this isn’t the first time. I was told by the rep that Virgins Internet was the best! Can you help please.
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John Collins
(@johnco) reported
from
Falkirk, Scotland
That’s me up to 7 days with broken broadband and WiFi, despite an engineer call out and numerous calls. Finally @virginmedia have agreed the hub is faulty. New one arrives on Tuesday. That’ll be 10 days. #whatapalaver
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Ian 🏴
(@Quietbiglad) reported
from
Milnathort, Scotland
@virginmedia pretty poor effort that you guys never answer calls, just automated rubbish that helps no one. My mother in law is unable to get any help with her issues due to this #terribleservice
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David
(@Davwa) reported
from
Inverkeithing, Scotland
@virginmedia Now I have an engineer coming tomorrow. They way this has been handled is ridiculous. I lodged a complaint online, was told I’d get a response within 7 days. So patiently waiting. I want to speak to someone UK based with authority to sort this out for me.
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Sebastian Zuchlke
(@sorbiq) reported
from
Inverkeithing, Scotland
@virginmedia will be Tuesday next week, so for the whole weekend and Monday I will be cut off from my service, and I just moved to you hoping for a better customer care, i can't express enough how disappointed I am and how angry because of that. How can you let this to happen 😡
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CK
(@CKTheFlyingScot) reported
from
Falkirk, Scotland
So my tivo is being mega slow, ****** up recordings and crashes just from changing the channel...@virginmedia
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David
(@Davwa) reported
from
Inverkeithing, Scotland
@virginmedia I’ve had no services since Tuesday. Discovered this after CS closed Tuesday night, as I’m a nurse and work long hours. Contacted Wednesday, got attitude from a call handler, spoke to a manager who couldn’t help much. New router, self install, still nothing!
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James Scott
(@kinneil_ynwa) reported
from
Dunfermline, Scotland
@virginmedia this is getting silly. 4 times I have called to give you my business and just stuck listening to crap hold music....should I just stick with @sky
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Kari McBurnie
(@kari_mcburnie) reported
from
Dunfermline, Scotland
@virginmedia despite contacting you and reporting an issue, no one has contacted me. Your contractors have laid tar over my drains. This is now 8 weeks on and still no further forward.
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Janis McCulloch ☃️❄️
(@justjanis) reported
from
Dunfermline, Scotland
Hey @virginmedia our broadband box is flashing green and our Wi-Fi doesn't seem to be working.... help please
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Tracy McCormack 🏴
(@HGLogisticsMgr) reported
from
Falkirk, Scotland
WTF @virginmedia!!! I was watching @BGT, fix it please!!!
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Kris Montgomery
(@Krisfozz1) reported
from
Inverkeithing, Scotland
@virginmedia hi, my internet isn’t working very well. Can you help please.
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David
(@Davwa) reported
from
Inverkeithing, Scotland
@virginmedia I have already logged a complaint via website, awaiting response. Logged another complaint on a phone call this evening. Very disappointed long term customer here.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Oliver Gard-Murray
(@oliver_jgm) reported
@virginmedia My internet went down yesterday. After 1.5hrs on the phone with unhelpful and rude tech support, I was told it would be back online Friday. How are you supporting your customers during the pandemic when you don’t even provide the service we need to work remotely?
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Paul Lawford
(@terrorhertz) reported
@SQRLTV @virginmedia I had this EXACT same conversation. They told me I was on a “legacy contract” and couldn’t change it. I even asked to drop my broadband to 100mb, lowest TV Package, and lowest phone. And they offered me £1 off for the £61 they wanted. New customer gets same deal for £42 😕
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Nathan Clark
(@clarkyclarky7) reported
@virginmedia why am i only receiving 5% of total data speeds, and intermittent dropping today... no good when your WFH... you customer service lines are hideous, hence resorting to social media
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ADJStreams (Live on Twitch NOW)
(@adjstreams) reported
@virginmedia, scratch what I said about wanting M500, not sure I'm confident I'd get what I pay for when I get this currently through the network test: "There's a network issue which maybe affecting your broadband service"
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PAUL CANNING
(@pscanning) reported
@virginmedia not very good customer service ignoring messages about broadband issues. Meant to be getting up to 600mbps and getting 100, less than ever b4. I am not phoning and holding for 1hr+ again, just to be fobbed off by someone who clearly had no idea how to fix the issue!!
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Fredrik Scholtz
(@FredrikScholtz) reported
@virginmedia website says there are no issues I pay for 200mb connection I am currently getting timed out on web pages using a wired connection - no phone support and no faults reported - top service Once again - can someone pls sort out the issue
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Alex Ryde
(@ADRyde2) reported
@virginmedia is there a way to request to bring broadband to my area, keep saying write your details down but 2 years later still have bad Internet.
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Mairéad Rose
(@MaireadRG) reported
@virginmedia I would like a response to my complaint please.
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Dave Copeland
(@dcstretch) reported
@BethAshton @virginmedia @bt_uk is the way to go chum. Very few problems and you don’t have to have installers in. Plug and play.
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MxxxxM
(@maddiegran) reported
@virginmedia Help!! No response to our issues. No BBC4. No catch up issue C501. No landline for 3 weeks. No response. When we phoned. What do we do???? Paying over £100 a month!!!!!