Virgin Media Outage Report in Dollar, Clackmannanshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dollar, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dollar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 04: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dollar, Clackmannanshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Larbert, Falkirk, Bonnybridge, Alloa, Grangemouth, Dunfermline, Bo’ness and Denny.
| City | Problem Type | Report Time |
|---|---|---|
 Larbert |
Phone | |
| Falkirk |
Internet | |
| Larbert |
Wi-fi | |
| Bonnybridge |
Internet | |
| Alloa |
TV | |
| Falkirk |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dollar, Scotland
Latest outage, problems and issue reports in Dollar and nearby locations:
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Natasha Hayward
(@meeptastic9) reported
from
Falkirk, Scotland
@virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/
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Stevie Beveridge 🏴🐝
(@StevieBev) reported
from
Falkirk, Scotland
@dddun0407 @virginmedia You will have to pay mega too as well, utter scumbag of a company, even with what’s going on in the world they won’t give a shit about you x
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Darren Ja-la-la-la-la-la-la-la-land
(@CountingSheep5) reported
from
Falkirk, Scotland
@virginmedia Currently at 374Mbps on wireless, so not the worst it's been. 943Mbps on wired.
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Stevie Beveridge 🏴🐝
(@StevieBev) reported
from
Falkirk, Scotland
@leejarrett73 @virginmedia Cancel it, I’m telling ye, it’s murder
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CHӘLLӘY
(@chelleybbs) reported
from
Banknock, Scotland
@jimbombers @virginmedia Router is a no show after a full fortnight no fkn internet first world problems 😂 nah shocking service for the amount we pay tho
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Jim Healy
(@jimhealy10) reported
from
Grangemouth, Scotland
@virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!
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James
(@jamesblack1986) reported
from
Denny, Scotland
Delighted to see @virginmedia's internet is back to being a back of ****.
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Iain Rockliffe
(@Rockyi1980) reported
from
Dunfermline, Scotland
@ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed
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✨
(@lisaJwatson_3) reported
from
Bo’ness, Scotland
@virginmedia No, only on certain channels (5 HD being the worst) there seems be a static interference. The box is very old so not sure if it is compatible anymore
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Steve
(@steve2theizzO) reported
from
Falkirk, Scotland
What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
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Rae 🐨
(@rae_rae_95) reported
from
Falkirk, Scotland
Virgin Media wifi is down again. 4 days running 🙃
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Audrey Clark
(@Auds_Clark) reported
from
Bo’ness, Scotland
@virginmedia I have no internet. And your ‘help’ line says you’re closed due to Covid. So how do I resolve my issues??
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Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia Hi I can't access @NetflixUK from my virgin box. Is there a problem with the app?
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Dave Stone
(@Appolotech) reported
from
Stirling, Scotland
@virginmedia Stoping them should be automated. It’s more than just a casual annoyance. You caused additional stress in a very bad time, and all your staff denied the issue and made it worse. Automation isn’t an excuse for bad customer experience.
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Duncan MacColl
(@hungryduncs) reported
from
Grangemouth, Scotland
@virginmedia catch up not working ?
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Darren Ja-la-la-la-la-la-la-la-land
(@CountingSheep5) reported
from
Falkirk, Scotland
@virginmedia And it's back down at just 16Mbps now. It happens intermittently.
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Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia hi is there a problem with Netflix? I can't access it.
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Fiona Collie
(@tartan1314) reported
from
Bonnybridge, Scotland
@virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor
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RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜
(@lovemojo1991) reported
from
Falkirk, Scotland
@virginmedia my WiFi aint working its having bad connection
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Stuart 🏴
(@StuartSned) reported
from
Bo’ness, Scotland
@virginmedia what is going on with email accounts. I’m down!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@paulfitzz) reported
@virginmedia mobile support is an absolute disgrace. Spent 45 mins waiting to talk with someone the other day( finally hung up) when I was told the wait time was 15 minutes. Today the wait time is 20 minutes. No wonder people want to join other mobile companies! #frustrated
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moo
(@fearnoregrets) reported
@virginmedia My services isn’t down I requested to cancel my move and reinstated my services in my old address I was told this would take 3 days it’s been 3 days
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Darth Krim 🇮🇹 🇮🇹 🇮🇹
(@Krimdelakrim2) reported
@virginmedia Yes I have....no help what so ever
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vinnie voke
(@vinnievoke) reported
@virginmedia help internet has gone down done all tests You said need engineer to come and fix but the conformation wont click through son needs internet to do homeschool but earliest appointment is wednesday 8am but wont let me book /confirm it
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Martin Sansom
(@antiquestwins) reported
Another day and yet another loss of service on @virginmedia broadband. I've never known a broadband provider as **** as them.
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sahil
(@sahilirl) reported
@amsnic_ @virginmedia Move to Sky! Better deals and reliable customer services. :D
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Paddy Morton
(@paddymorton) reported
from
Dublin City, Leinster
“ Are you having trouble with your service” Thanks for staying with us” @virginmedia Wait time was to be approx 30 mins. 😱😱😱 now on end of landline for I hour
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Tamer Asfahani
(@MTamerA) reported
Thank you @virginmedia for destroying my meetings this morning. It would’ve been nice to get a warning that you were taking out ALL the internet. I was dropped from one meeting and couldn’t even inform my next lot because I have no internet and your mobile network is shocking.
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Richard Hill
(@Richyhill10) reported
Morning @virginmedia … I was promised a “call back” on Saturday and I’m still waiting… I’ve been a customer for 3 weeks! What a great start.. can someone private message me please so we can get this **** show sorted?
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gingerCodeNinja
(@gingerCodeNinja) reported
@virginmedia Also, your sign up form allowed me to use my + email, so it is valid, it's only the login to the customer area that is not working. So it's clearly a bug. I ask again - how can we create a ticket with your tech team to fix that bug?