Virgin Media Outage Report in Dollar, Clackmannanshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dollar, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dollar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dollar, Clackmannanshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Rosyth, Dunfermline, Larbert and Bonnybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk |
Internet | |
| Rosyth |
Internet | |
| Falkirk |
TV | |
| Dunfermline |
Internet | |
| Falkirk |
TV | |
| Larbert |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Dollar, Scotland
Latest outage, problems and issue reports in Dollar and nearby locations:
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
Come on @virginmedia, this is getting ridiculous now. Been without Internet for over 24hrs - ever since yesterday's maintenance at 9am. Still not got my Oomph unlimited data to help ease the pain either and no ETA on fix. This is beyond silly.
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John Malcolm McMenemy
(@AberJohnny) reported
from
Denny, Scotland
@ScotsSaboteur @DeMcbot @virginmedia Supposedly fixed then went down again.
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
@virginmedia Is there any ETA on issue resolution?
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FD
(@F_Dev1888) reported
from
Falkirk, Scotland
@virginmedia They said credit will be applied but can’t do it just now as the system is down. 🤔 @Ofcom
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iain mcmillan
(@iainmcm1) reported
from
Glenochil Village, Scotland
@virginmedia is there a problem with phone lines as been trying for one & half hoours to get through to speak to a person also if i press 1 it sends me text telling me to go online i want to cancel my contract so need to speak to a person
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Louise Hamilton
(@louham74) reported
from
Grangemouth, Scotland
@virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬
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David Sandilands
(@DNSandilands) reported
from
Falkirk, Scotland
@virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
God damn it @virginmedia, another day another outage. This is becoming a really really sick joke. Just because most people sleep at night doesn't mean others like me don't have work to do
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Louise Hamilton
(@louham74) reported
from
Grangemouth, Scotland
@virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬
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Yvonne Harley 🤘🏻🎶☠️
(@YvonneGHarley) reported
from
Glenochil Village, Scotland
When you watch the status updates from @virginmedia and it goes past the planned resolution time - when working from home becomes a challenge- eta now tomorrow so that’ll have been nearly 30 hours with no service #workingfromhomechallenges
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
Sorry folks for the very sudden end of stream, @virginmedia is doing works in my area and that means until 2024, every 4th of the month my inet will go down. Today and 2 days ago where exceptions to prepare for the works. Sorry folks!
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Laura Barbour
(@dreamingisfree) reported
from
Bo’ness, Scotland
service agent who tells me an appointment is scheduled for the 15th November. Shall I laugh or scream? 7 weeks with no WiFi? @virginmedia (2)
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Scottish
(@Scottish720) reported
from
Skinflats, Scotland
@virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous
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iain mcmillan
(@iainmcm1) reported
from
Glenochil Village, Scotland
@izzwoz @virginmedia Its terrible service
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Alf Kelly
(@Keltique) reported
from
Banknock, Scotland
@virginmedia what is going on in the Falkirk District Maybe elsewhere? Channels are either completely missing or partially missing. C'mon we are paying. Fedup with problems with both TV and broadband problems with no explanation Having been with you from start Time to go ??
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Derek Scott
(@DegsyScott) reported
from
Grangemouth, Scotland
@benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
@virginmedia Unfortunately no. I've spoken to multiple agents all day and an engineer is scheduled for tomorrow. If it isn't intermittent outage, it's a massive speed decrease (currently getting 50Mbps down/3Mbps up on a Gig1 line, usually 800Mbps down/55Mbps up)
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iain mcmillan
(@iainmcm1) reported
from
Glenochil Village, Scotland
One hour two minutes and got hung up thanks virgin media customer service is really 💩💩💩
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Laura Barbour
(@dreamingisfree) reported
from
Bo’ness, Scotland
@virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)
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Degsy
(@DegsyScott) reported
from
Grangemouth, Scotland
Great… working from home and @virginmedia broadband goes down again. It’s become very erratic service in the last 12 months… what the hell as we paying premium prices for fast fibre if it can’t be reliable… with more price rises ahead
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Eddie Lindsay
(@EddieMemps) reported
@virginmedia Already did that spoke to one of your colleagues somewhere else in the world, assured me settings had been reconfigured. I am not a robot I am a loyal customer
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shannon🍒
(@_shannoncg) reported
@virginmedia you haven’t shown up for my installation on two dates with no contact whatsoever, not exactly a good start for a new customer?
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Steve
(@shcv5) reported
@virginmedia trying to make a complaint via the web chat on your website and the agent has been keeping me waiting for 10 mins now with no response! What is going on?
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Miss IG Geek (she/her) 🏳️🌈
(@MissIG_Geek) reported
@virginmedia Specific issues: 1st technician did not log call for cable repair, customer support staff did not have latitude to break out of scripted process which (wrongly) assumed everything had been done correctly, cable repair was not notified to me, notes on my account were inadequate
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Theresa Oakley
(@TheresaOakley3) reported
@virginmedia Both to be honest, the TV is hard wired and ita constantly slow and crashes. WiFi is none existent 90% of the time.
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Alex
(@Alex23X_) reported
@virginmedia My issue with getting my account set up has now been sorted, just waiting to reset my password - Thx all for helping 👍
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Patricia Clarke
(@paticlarke) reported
@virginmedia we have been trying to cancel our internet account with you – because we are moving out – for weeks. Your agents have disconnected the phone dozens of times & made it impossible. We are in the middle of a cost of living crisis & we cannot afford this. Please help
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Top 5s
(@MYST3RYME) reported
@virginmedia can't find anything for Virgin mobile UK, can you help? I have a Samsung Watch 5 Pro, and want to use my current SIM in the watch as an eSIM, how can I do this, if not yet, then when?
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Ghost
(@Raj_Beast) reported
@virginmedia All I want is someone to fix my problem. Its not too much to ask. I was promised an engineer today and nothing is happening. Is there someone in Senior Management who can make this happen? Feels like I talk to a brick wall everything with Virgin
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Ghost
(@Raj_Beast) reported
@virginmedia Worst service ever. Was promised a technician today 2 fix my issue. called up & they know nothing about it. Lied to on a recorded line. Awful service. I'm Working From Home & been tethering using 5G & now this had broken my phone battery. I am extremely stressed out