Virgin Media Outage Report in Dollar, Clackmannanshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dollar, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dollar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dollar, Clackmannanshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Dunfermline, Kelty and Bonnybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk |
Internet | |
| Falkirk |
Internet | |
| Falkirk |
Internet | |
| Falkirk |
Internet | |
| Falkirk |
Internet | |
| Dunfermline |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dollar, Scotland
Latest outage, problems and issue reports in Dollar and nearby locations:
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Ian Fitzpatrick
(@Ianiesta8) reported
from
Falkirk, Scotland
@virginmedia I was looking to upgrade to a TV Package, but the deal for a new customer was far better than the deal I was offered.
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Kari McBurnie
(@kari_mcburnie) reported
from
Dunfermline, Scotland
@virginmedia despite contacting you and reporting an issue, no one has contacted me. Your contractors have laid tar over my drains. This is now 8 weeks on and still no further forward.
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Eddie Collins
(@EddieCo09311525) reported
from
Dunfermline, Scotland
@virginmedia I switched over to you on the 31st December and had a speed issue very quickly and between online chat and two phone calls yesterday was told issue at street cabinet twice on phone chat says no issue. Bring back BT 😔
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Ian 🏴
(@Quietbiglad) reported
from
Milnathort, Scotland
@virginmedia pretty poor effort that you guys never answer calls, just automated rubbish that helps no one. My mother in law is unable to get any help with her issues due to this #terribleservice
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Kari McBurnie
(@kari_mcburnie) reported
from
Dunfermline, Scotland
@virginmedia The link is no good! I’m not a customer, please can someone message me for my contact details to get this rectified. This has been going on for months now.
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Scott McMartin
(@scottmcmartin) reported
from
Falkirk, Scotland
@virginmedia been trying to get through to virgin mobile 789 number for over an hours 4 failed attempts. Shocking service. #virginmobileuk
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Janis McCulloch ☃️❄️
(@justjanis) reported
from
Dunfermline, Scotland
@jen_drum @virginmedia Some local outage or something
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Anna Bell Coaching
(@annabellcoach) reported
from
Bo’ness, Scotland
@virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.
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RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜
(@lovemojo1991) reported
from
Falkirk, Scotland
@virginmedia our network and other people's internet down again!! Seriously this keeps happening
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Robert McCubbing
(@cubsi1) reported
from
Bo’ness, Scotland
FFS @virginmedia please sort out your customer service. After finally getting through to change my package, I was put on hold again and transferred to another department. I hung up after 1 hour on hold!!! Think I’ll just cancel and take my business elsewhere
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Stevie Beveridge 🏴🐝
(@StevieBev) reported
from
Falkirk, Scotland
@dddun0407 @virginmedia You will have to pay mega too as well, utter scumbag of a company, even with what’s going on in the world they won’t give a shit about you x
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Baz 🏴
(@BigBajio) reported
from
Dunfermline, Scotland
@virginmedia Engineer has just turned up and trying to resolve issue !
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James Scott
(@kinneil_ynwa) reported
from
Dunfermline, Scotland
@virginmedia this is getting silly. 4 times I have called to give you my business and just stuck listening to crap hold music....should I just stick with @sky
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Janis McCulloch ☃️❄️
(@justjanis) reported
from
Dunfermline, Scotland
Hey @virginmedia our broadband box is flashing green and our Wi-Fi doesn't seem to be working.... help please
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RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜
(@lovemojo1991) reported
from
Falkirk, Scotland
@virginmedia my WiFi aint working its having bad connection
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Tracy McCormack 🏴
(@HGLogisticsMgr) reported
from
Falkirk, Scotland
WTF @virginmedia!!! I was watching @BGT, fix it please!!!
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andrew swanston
(@swany1988) reported
from
Redding, Scotland
@virginmedia hi was promised a manager call back 2 days ago and not happened. Piss poor customer service !! Only been with you just over a month and my experience is ruined !!!
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Stevie Beveridge 🏴🐝
(@StevieBev) reported
from
Falkirk, Scotland
@leejarrett73 @virginmedia Cancel it, I’m telling ye, it’s murder
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Anna Bell Coaching
(@annabellcoach) reported
from
Bo’ness, Scotland
@virginmedia my broadband is down yet again. Several working hours lost. Four (long) calls later and now just an automated response. Poor show. 🤔 #badservice #homeworking
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Janis McCulloch ☃️❄️
(@justjanis) reported
from
Dunfermline, Scotland
@virginmedia Nope no issues in the area
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Poulton / Lidds1973
(@DanRoPo) reported
@virginmedia Calling regarding the internet outage that I'm not having. Currently have 212 up and 20 down. I'm not alone given the other tweets out there. This is a new VM landline number so must be an issue your end.
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Kritika Siroliya
(@KritikaSiroliya) reported
@virginmedia what is the procedure to cancel your subscription? I've been calling your office since yesterday and all you've done is made me wait on call for hours or the person who picks up the call puts me on hold for another couple of hours. Kinda urgent. Please Respond!!!
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Patrick Lee
(@PeeLee13) reported
@virginmedia Hi. Really disappointed as my broadband installation keeps getting delayed and the communication has been awful. No new date given to me. Was on hold for 20 mins this morning then got cut off. Text message service just tells me to hold on when I request assistance.
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Mtuli
(@manutuli2) reported
...4 @virginmedia I tried to call your customer services on 02/02/2021 morning around 08:30 hours, and a painful wait of 30 minutes connected me to Mr. Mathews who after 20 minutes of enquiries was not able to help me.
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Mtuli
(@manutuli2) reported
....1 @virginmedia It is with a great pain I'd like to mention that your Customer Service and Sales department are not only painful but are liars as well. I was in middle of moving home service when I received a letter from Virgin Media in beginning of January 2021
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Sue hodgkinson
(@937Suzi) reported
@virginmedia I have had a nightmare trying to cancel I have tried to text 3 times, emailed, phoned was put through to sales they offered me a more expensive package then put me back on hold after an hour the phone went dead!!!! I am furious! I’ve made a complaint no response argh!!!!
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Neil beech
(@Neilbeech4) reported
@virginmedia Our internet speed keeps dropping out, and is anything from 3mb - 20mb (we pay for 100mb) the online steps are no help and nobody answers the phone. Home learning is becoming impossible for the children
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THPParidian
(@THPParidian) reported
@Luminary_SC @virginmedia Ohh **** really, what's happened man?
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Andy Reeve
(@AndyKReeve) reported
@virginmedia I upgraded to a new package at the weekend and ordered delivery of new equipment for this Saturday. I've received an email to say there's some details missing and to call the customer service number. Could somebody call me or do this online?
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Allison in Brexitland
(@andevers) reported
@virginmedia no signal with the virgin remote. then the tv changer that came with the tv will allow me to access netflix, disney+ but no Virgin.