Virgin Media outages and service status in Dollar, Scotland
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Dollar, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and TV.
- Internet (50%)
- E-mail (25%)
- TV (25%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dollar, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dollar, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Dollar, Scotland
The most recent Virgin Media outage reports came from the following cities: Grangemouth, Bo’ness, Alloa, Dunfermline, and Falkirk.
| City | Problem Type | Report Time |
|---|---|---|
 Grangemouth
|
9 days ago | |
|
Grangemouth
|
TV | 14 days ago |
|
Bo’ness
|
Internet | 15 days ago |
|
Alloa
|
Internet | 16 days ago |
Community Discussion
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Virgin Media Issues Reports Near Dollar, Scotland
Latest outage, problems and issue reports in Dollar and nearby locations:
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David (@Davwa) reported from Inverkeithing, Scotland@virginmedia I have already logged a complaint via website, awaiting response. Logged another complaint on a phone call this evening. Very disappointed long term customer here.
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Anna Bell Coaching (@annabellcoach) reported from Bo’ness, Scotland@virginmedia my broadband is down yet again. Several working hours lost. Four (long) calls later and now just an automated response. Poor show. 🤔 #badservice #homeworking
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Gary Ivady (@Haggischaser) reported from Falkirk, Scotland@virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?
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Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland@virginmedia Is there any ETA on issue resolution?
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Laura 💙 (@LaurzieJayx12) reported from Banknock, ScotlandI really don’t want to be going to Edinburgh tonight! Bad enough I’m gonna have to watch the game on the virgin media app on my phone, but it’s also bloody freezing 😭
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Daniel Graham (@DanielGraham26) reported from Falkirk, Scotland@virginmedia tv tonight is so crap #virginmedia #sobad #Falkirk #tonight
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Derek Scott (@DegsyScott) reported from Grangemouth, Scotland@benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent
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Robert McCubbing (@cubsi1) reported from Bo’ness, ScotlandFFS @virginmedia please sort out your customer service. After finally getting through to change my package, I was put on hold again and transferred to another department. I hung up after 1 hour on hold!!! Think I’ll just cancel and take my business elsewhere
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Arek Kwapis (@AG_Developer) reported from Falkirk, ScotlandSorry folks for the very sudden end of stream, @virginmedia is doing works in my area and that means until 2024, every 4th of the month my inet will go down. Today and 2 days ago where exceptions to prepare for the works. Sorry folks!
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CK (@CKTheFlyingScot) reported from Falkirk, ScotlandSo my tivo is being mega slow, ****** up recordings and crashes just from changing the channel...@virginmedia
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Alan Kinloch (@AlanKinloch) reported from Dollar, Scotland@vmbusiness Not when you offer products you can’t then install, but take payment offer installation dates then cancel weeks later without any regard to the customer!
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A Wedge 🏴💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland@virginmedia They said they would sort it and call me today. I had a phone all to the house phone at 11pm waking up my mrs that asked me to text back which I couldn’t do so no idea what that meant. They have all disappeared and I still have no update I have been promised resolution by Sat
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Iain Rockliffe (@Rockyi1980) reported from Dunfermline, Scotland@ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed
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Scott McMartin (@scottmcmartin) reported from Falkirk, Scotland@virginmedia been trying to get through to virgin mobile 789 number for over an hours 4 failed attempts. Shocking service. #virginmobileuk
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A Wedge 🏴💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland@virginmedia I am still waiting for a call back that was due early this week. Can’t get through to the call centre at all, been trying all day. Can you help?
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Arek Kwapis (@AG_Developer) reported from Falkirk, ScotlandCome on @virginmedia, this is getting ridiculous now. Been without Internet for over 24hrs - ever since yesterday's maintenance at 9am. Still not got my Oomph unlimited data to help ease the pain either and no ETA on fix. This is beyond silly.
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David (@Davwa) reported from Inverkeithing, Scotland@virginmedia Now I have an engineer coming tomorrow. They way this has been handled is ridiculous. I lodged a complaint online, was told I’d get a response within 7 days. So patiently waiting. I want to speak to someone UK based with authority to sort this out for me.
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Eddie Collins (@EddieCo09311525) reported from Dunfermline, Scotland@virginmedia I switched over to you on the 31st December and had a speed issue very quickly and between online chat and two phone calls yesterday was told issue at street cabinet twice on phone chat says no issue. Bring back BT 😔
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Ian Fitzpatrick (@Ianiesta8) reported from Falkirk, Scotland@virginmedia I was looking to upgrade to a TV Package, but the deal for a new customer was far better than the deal I was offered.
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Stuart 🏴 (@StuartSned) reported from Bo’ness, Scotland@virginmedia what is going on with email accounts. I’m down!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DC (@dc250705) reported@virginmedia 13 hours until you notify by text that something is wrong…communication quite crap isn’t it. Now told not fixed until 0200
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BEN GOODHIND (@BenGoodhind) reported@virginmedia No virgin services in Thornbury today with phone, tv and broadband all down. 2nd time this week and been down for almost 12 hours. Please explain the issue in bs35
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Ashley Blick (@ablick1986) reported@virginmedia I’ve had SkySports add on without requesting this. Customer support saying 30 days notice required. Anyone else had this? This is fraud!
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Paul O'Brien (@PaulOBrienKil) reported@virginmedia @MizzCQ I strongly urge anyone thinking of subscribing to @virginmedia to NOT do it. Took over a hour to get through to customer service & they still won't fix their mistake. Shambles of an organisation.
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Nim O'Hall (@nimohally) reported@virginmedia your service is so bad that I can’t even call your customer service and when I do there’s acc no way to get pass that Cara thing to speak to a real live person !
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Monty Kumbulla (@KumbullaMonty) reported@virginmedia What are the chances of a very-light-use customer that has been with you for THIRTY YEARS getting a deal at the same cost as a brand new customer?
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Philip Robson (@philnap73) reported@InPostUK Thanks but @virginmedia say it is with you and down to you to deliver. How does this get resolved? It does not appear to have left your depot
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Martin (@lionking2014) reported@LPXIOP They say VOIP is more reliable than the the old PTSN network... Gonna be using my @virginmedia Broadband which goes down more often than the telephone so don't see how it will be!????
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Seren 7 (@Seren_7) reported@virginmedia your online chat to us hasn’t worked for over 6 weeks. I have only been able to cancel today after being on a 1 hour call. Please advise when my account will be credited?
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Kay Apex 🇬🇧 (@KayApex673) reported@virginmedia @YussellaJoyce Virgin media come n fix what your unqualified engineer damaged at my property 2months now and you keep playing me around