Virgin Media Outage Report in Mollinburn, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Mollinburn, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mollinburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 03: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Mollinburn, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Airdrie, Motherwell, Larbert, Bonnybridge, East Kilbride, Newton Mearns, Coatbridge, Hamilton, Cumbernauld, Uddingston, Bellshill, Denny and Wishaw.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mollinburn, Scotland
Latest outage, problems and issue reports in Mollinburn and nearby locations:
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Scott stafford (@scottstafford87) reported from Glasgow, Scotland
@virginmedia 6 hrs later and still not working, absolute joke
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Michael Harkin (@harkz9) reported from Cambuslang, Scotland
@virginmedia The problem still not fixed. Have sat since Saturday night without WiFi. The problem was supposed 2 be fixed by 4p.m. Any update?
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ianjac (@ianjac2) reported from Harthill, Scotland
@virginmedia Hi Can you please tell me what to do to get an engineer to my house to fix my broadband issue as your helpline is no use thanks for all your help in advance
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ianjac (@ianjac2) reported from Harthill, Scotland
@virginmedia No there isn't I was meant to get an engineer out last Saturday according to your live help chat line and that never happened
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ianjac (@ianjac2) reported from Harthill, Scotland
@virginmedia I would just like an engineer to come to my house next Saturday as early as possible and fix my hub3 thanks as I know it is not working properly as when I try to connect my phone on wifi the is no network name like wm8763213 for example
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Saiful Ramli (@saifulfazli) reported from Glasgow, Scotland
@TalkTalk internet down again. More talk less action. @virginmedia please contact me ASAP.
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James 🇬🇧 (@JG1872_) reported from Glasgow, Scotland
@virginmedia my wifi has been down since 7 what’s this all about?
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Ragdoll_2009💫🏁😽🦖 (@2009Ragdoll) reported from Glasgow, Scotland
@virginmedia Seem to be having issues with Internet connection in G20 area of Glasgow. WFH so it's causing issues, any help welcome.
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Laura 💙 (@LaurzieJayx12) reported from Banknock, Scotland
I really don’t want to be going to Edinburgh tonight! Bad enough I’m gonna have to watch the game on the virgin media app on my phone, but it’s also bloody freezing 😭
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paul (@pw7875) reported from Motherwell, Scotland
@virginmedia hurry up fitbaw gonny start an no service no wonder customers leave your fly by night company and join sky
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Alan Martin Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland
Is anyones @virginmedia telly not working? In G72 specifically. Can’t contact them via phone, and when I try to use the service status tool, it’s unavailable.
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Michael Harkin (@harkz9) reported from Cambuslang, Scotland
@virginmedia OK thanks. Will phone up tomorrow and cancel account. 2 days without WiFi and I am paying full price for a service. Not your fault mate. Appreciate the help
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Michael Harkin (@harkz9) reported from Cambuslang, Scotland
@virginmedia No. Still not working. My wife usually works from home. She has had 2 go elsewhere this morning which affects the school run later on. Any idea when service will resume?
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Ross R MacLean (@jamboross) reported from East Kilbride, Scotland
@virginmedia Why have you charged me £24.99 for a mobile SIM that I never asked for?
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Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland
@O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.
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Michael Harkin (@harkz9) reported from Cambuslang, Scotland
@virginmedia Already done this. Automated message saying they expect the problem to be fixed by 4p.m. No good. Another day ruined. Disgraceful customer service. Can't speak to a human
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maverick (@maverickMMI) reported from Glasgow, Scotland
@virginmedia I got a new box replaced yesterday am by your engineer. It was saying there is a c1020 error. Your engineer said every new installation is being affected because of a registration outage but would be fixed last night. Same problem this morning. Any updates?
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John Simpson (@JohnSimpsonBIM) reported from Gartcosh, Scotland
@virginmedia Broadband down in G69. Is this being looked at?
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Joyce Gibson (@northseacrashes) reported from East Kilbride, Scotland
@Country_Steve @virginmedia Just came on here to see if it was just me. Wifi seems to be okay at present but the TV isn’t working nor is service status on website. It must be a nationwide issue.
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Michael Harkin (@harkz9) reported from Cambuslang, Scotland
@virginmedia Yet again 11:30p.m has been and gone. Still not working. Blatant lies. My wife is working from home and needs WiFi. Already had 2 take a days A/L due to this. Any update?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jay Kay (@Kay16979767Jay) reported
@virginmedia Yes I have checked almost daily since we got the internet and there have never been issues in the area and even when I scan the router signal from the app it says “great”
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katie robertson (@Ilovecompstoo) reported
@virginmedia is there any way someone can help me change my broadband package as the phone lines are busy so I'm unable to ring.
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Ashley Sheridan (@AshleyJSheridan) reported
@virginmedia Except it's not. You sent me an email regarding a complaint that you let lapse past resolvement time, lied and said you tried to call me (I have logs proving you didn't) and then supply a number to call back on that immediately cuts off. What gives?
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🌈 Kiandy, Brilliant Animator (@kiandymundi) reported
Called the bereavement team earlier and instead of doing what they said they would, all my services are just shut off and I'm cancerforced to listen to the gayest **** music in your phone queue from mobile Thank you! 0/10 service @virginmedia Just what I needed!
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Darren carter (@Darrencarter13) reported
Usual crap customer service from @virginmedia
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3lawe (@ali_attalla) reported
@virginmedia I've made complaints. The reason for complaints is to get something done. Nothing is getting done. I can't believe the customer service in this company!
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Checkthefacts (@Checkthefacts1) reported
@virginmedia I cannot get through to you, there seems to be an issue with your contact number. In need or urgent help
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Steve Smith (@north_n_south) reported
@virginmedia @virginmedia Still waiting for one of the floating staff to help? Hotspotting off my three mobile phone contract and then paying you guys for broadband is not what I signed up for. 🤬
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Lizzie Rolley (@LizzieRolley) reported
@virginmedia I have done all the fault tests and reset router - checked service status - all say fine. Agent said there IS fault in area but have had no updates and had conflicting info.
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Andrew Singleton (@singostokey) reported
@virginmedia what’s with the internet connection? It’s been poor for the last few days in N16