Virgin Media Outage Report in Mollinburn, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mollinburn, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mollinburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Mollinburn, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Airdrie, Glasgow, Motherwell, Bellshill, Coatbridge, Bonnybridge, Hamilton, East Kilbride, Larbert, Falkirk, Cumbernauld, Wishaw, Uddingston and Denny.
| City | Problem Type | Report Time |
|---|---|---|
 Airdrie |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
TV | |
| Glasgow |
Total Blackout | |
| Motherwell |
TV | |
| Airdrie |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mollinburn, Scotland
Latest outage, problems and issue reports in Mollinburn and nearby locations:
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Chris A
(@p0rkpiehat) reported
from
Glasgow, Scotland
@virginmedia Putting a complaint in to Ofcom as well as this has gone long past being a disgrace.
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia I will be lodging a complaint followed by cancelling my contract.
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Stacey Quinn
(@StaceyQ55740408) reported
from
Cumbernauld, Scotland
@virginmedia Want 2 explain why our internet and tv goes down for a change instead of the usual "known issue crap" . If it's maintenance why not just tell the folk that pay your wages the real issue for not bein able to watch the shows they want browse the Web or even work.
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia Just been on web chat for 45 mins then phone call for 25 mins to someone who doesn't understand or doesn't want to understand, waiting on hold again, disgraceful customer service.
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Jimmy Prentice
(@jimmyp314) reported
from
Glasgow, Scotland
Missus been on fone for over half an hour to cancel our @virginmedia subscription but person couldnt help n pit us thru to someone else so been on hold for another 15 mins... hey @richardbranson aint ur pockets fat enough... disgraceful 😡😡😡
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Ian Andrew🇬🇧
(@ian46a) reported
from
Cumbernauld, Scotland
@_ran1gers_ @BazBowsk1 @virginmedia YouTube to rename one of the two signals the box sends out. I found this helped. then I got a another router and put hub 3 into modem mode and now it works as it should. The hub 3 is a terrible box.
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia Not surprisingly told that I couldn't be transferred to a manager then told they'd transfer me to collections, incompetence of the highest order, shameful customer service, another hour and a half wasted! 😡
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia Unfortunately you've had your chance, this has been the issue since February this year and you either don't have the staff equipped to resolve or plainly just don't want to resolve.
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Chris A
(@p0rkpiehat) reported
from
Glasgow, Scotland
PSA: it takes @virginmedia 4 months to change your bill after agreeing to reduce it due to bad customer service at which point they put it up. Save yourself some hassle and shout into a well once a month instead, it’ll cost you less.
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Chris A
(@p0rkpiehat) reported
from
Glasgow, Scotland
@virginmedia I’ve replied to the last email I’d received from the complaints dept where they claimed to have resolved the issue. Won’t be calling again as there’s no point when nothing ever gets resolved and my issue is well documented.
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@virginmedia can you please help me I saw we have a c130 network error on V6 box and can't find WiFi on the list of network to join
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Chris A
(@p0rkpiehat) reported
from
Glasgow, Scotland
@virginmedia I’ve wasted enough time phoning and nothing is ever done in response despite agreements being made so the only other call I’ll make is to cancel my contract.
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Joe Lappin
(@joebhoy08) reported
from
Cambuslang, Scotland
@TracyWo67726496 @virginmedia @richardbranson @TalkTalk @VodafoneUK Gonna cancel then get Sharon to call up and order it in her name for £27 a month xx
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Ross MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia If I dont get a resolution to my expectations you have lost a customer.
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Joe Lappin
(@joebhoy08) reported
from
Cambuslang, Scotland
Hi @virginmedia after getting no where yesterday on the phone and on here Iv been given a great deal by @TalkTalk terrible customer service.
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Joe Lappin
(@joebhoy08) reported
from
Glasgow, Scotland
@virginmedia I have tried 4 times to cancel my subscription today funny enough I keep getting cut off when I mention cancel.
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Chris A
(@p0rkpiehat) reported
from
Glasgow, Scotland
@virginmedia After my repeated calls and issues I won’t believe it unless I see it. I haven’t directly spoken to a manager but last time it was apparently approved by a manager and out through while I was on the line. I won’t make anymore calls about this as it’s pointless. I’ll DM my details
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brazen productions- jules hussey
(@brazenprods) reported
from
Glasgow, Scotland
Just had to increase my @O2 data allowance cos my @virginmedia is so bad my phone switches to mobile data all the time.
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Ross MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia I've had enough of this shite. Internet keeps switching itself off all the time. This is a disaster and NOT worth the £60 you are charging me for it. Sort it out or I am leaving. Your customer service is a joke, not even contacted me directly with an apology!!!
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Minceybhoy
(@jambala) reported
from
Glasgow, Scotland
@virginmedia I'm sorry but with all the abuse I've got I've took to the bottle and drink myself dizzy I feel like I failed my family as the internet was down !!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ali h 🏴 💙
(@casa_ali) reported
@virginmedia So I've just been disconnected and put back in the queue regardless. I honestly cannot believe the level of service, its utterly inexcusable
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I_hate_Jamie_Oliver
(@pipehitterz) reported
@virginmedia that also requests a pin Number you've sent one to me and it doesn't Work. you need a pin to speak to anyone so I'm stuck not paying the bill so Iguess I take my custom elsewhere after 15 years
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Kate Hollands
(@KateHollands1) reported
Still not getting any help @virginmedia Why are your customers not allowed to speak to a human?
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Mark K
(@kolokube) reported
@virginmedia I have called every day for the past five days. Your CS promised to call back – they didn't! I still don't have an incoming service & you can't provide me with a PAC. You are holding my number to ransom. I want compensation for the HOURS spent trying to resolve this. #OFCOM
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I_hate_Jamie_Oliver
(@pipehitterz) reported
@virginmedia you've now locked me out for 60 minutes and sent me a link to sign back in sign back in to a email that doesn't Work and a password I don't know outstanding
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Eddie Vermeer
(@Eddie_Vermeer) reported
@virginmedia a rival company to yours has just severed the Virgin cable in the road when installing their own cable. There's a hole outside where you can access it to fix it. Except when I called, the soonest anyone can reach this area to fix it is about 72 hours.
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Jay™
(@jasmine_marien) reported
@virginmedia I can only check the signal in the rooms where I have signal. If I try and run anything from the room with hardly any, I -understandably- lose signal and it can’t. Like the app won’t even rec WifiMax to me because it will lose signal halfway through checking issues.
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Tony Barlow 👐🏼🦻🏼
(@Saltbar) reported
Hmm @virginmedia is down and they are still planning to extort us with price increase of 14%. For what justification?
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solidarity 🌍✨
(@ItsMeLydiaa) reported
@virginmedia Broadband down since midnight, website says there are 2 issues - 1 is meant to be fixed at 4pm today and the other by 10:10 tomorrow...? How do I know which one will fix the broadband? I'm WFH and I need to know how to plan my workload around this issue.
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Danny Walker
(@Wa72279508Danny) reported
@virginmedia I’m at work. I’ve called up and you won’t talk to me because I don’t know my password. I never set one up. And I don’t know what you’ve charged me for so I can’t give you my bill. I don’t even know how I’ve got a bill