Virgin Media Outage Report in Mollinburn, North Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Mollinburn, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mollinburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Mollinburn, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Bellshill, Glasgow, Coatbridge, Falkirk, Larbert, Bonnybridge, Hamilton, Uddingston, Cumbernauld, Airdrie and Motherwell.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| TV |
Community Discussion
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Virgin Media Issues Reports Near Mollinburn, Scotland
Latest outage, problems and issue reports in Mollinburn and nearby locations:
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Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia you guys are ripping the ****. Phone to cancel. women tries to talk me into stay only to get transferred to technical who can’t see my hub which is the Fckn problem then you transfer me back to Brenda in cancellations who’s ****** off up the road to have her dinner.
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Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia can you send me your phone number to cancel my subscription. I’ve changed to @sky thanks.
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Gareth King🏴🇪🇺
(@evilgareth) reported
from
Glasgow, Scotland
Day ³ of no @virginmedia service & 2 engineers turn up. Not convinced as they are baffled how we got a cable to our house (it seems "you guys dug up the garden" is a mind blowing response) & while agreeing that @SGNgas messed the wires it seems "f**k knows" is all they can offer
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Yvonne Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia My Internet connection has been buffering since last week it came back on this morning then just 10 minutes ago went back off I turned the router on and off and it seems fine but it is really annoying so I would like to know if they are problems in my area 28
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lesley
(@ycruiselesley) reported
from
Newton Mearns, Scotland
@virginmedia Sorry but this number is useless I think it automated not a person! Have no intention of sorting out my problem unless I phone a premium no. Will now be changing provider, 30 years plus with virgin/ntl had enough
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James Meaney
(@Jamzi) reported
from
Glasgow, Scotland
@virginmedia Rebooting and factory resetting doesn’t help, unfortunately. I switch the hub to modem mode, the light goes purple like it should, connect the other router but this then shows no internet
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Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia yet again my broadband is down in G66 area @sky what deals can you offer me for tv broadband and phone. I’m paying £74 odds a month for a service that breaks down every weekend
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James Meaney
(@Jamzi) reported
from
Glasgow, Scotland
@virginmedia Hi there. Since signing up for virgin media I have had very poor WiFi service. Connection dropping a lot. A resolution for this is using the super hub 3 in modem mode and connecting another router, but I’m having a lot of issues doing this
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Kimo
(@flyingscotjim) reported
from
Newton Mearns, Scotland
@virginmedia @ycruiselesley It seems there is cynical removal of channels and an increase in monthly costs at the same time. This coupled with the exorbitant costs of the helpline add up to very poor value for money
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Yvonne Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia Well yes it have did the test on my virgin media app why can’t virgin media put a notice or send a notice on this app to tell us network problems in certain areas and also this twitter page why cant it be updated with area out of service terrible 😡
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Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia It’s not made me thought I want to cancel. I actually am. Sick fed up of your no broadband at weekends when I spend the most time at home. Get Richard Branson to fix the problem. I won’t be flying in one of aeroplanes either.
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Maniche
(@McManiche) reported
from
Glasgow, Scotland
@virginmedia I am having a nightmare trying to speak to someone in your team. What a disaster your customer service is. Coming to you soon @SkyHelpTeam. Help!
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lesley
(@ycruiselesley) reported
from
Newton Mearns, Scotland
@virginmedia This is a premium no will cost more than monthly saving, looking onto this it would appear lots of customers have same issue, I was totally mislead by your staff as told them I wanted same channels would rather take this forward with a written complaint please advise how
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Yvonne Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia my WiFi is on and off can you confirm if there is a network problem on my area Glasgow G20
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Nacho Man 🇬🇧🏐
(@nachoman18721) reported
from
Glasgow, Scotland
My current Virgin Media package: £100. To renew my contract package £120. If I was a new customer £80 WHAT A JOKE. @virginmedia
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andrew swanston
(@swany1988) reported
from
Redding, Scotland
@virginmedia hi was promised a manager call back 2 days ago and not happened. Piss poor customer service !! Only been with you just over a month and my experience is ruined !!!
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Colin Burrows
(@TheBuzzard1319) reported
from
Glasgow, Scotland
@virginmedia It was ur customer service staff that caused the problem in the first place I’m certainly not goin to be contacting virgin when they should be contacting me, I’ve lost a day off work due to the incompetence of the customer service staff
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Dale McLean
(@Dalus93) reported
from
Cumbernauld, Scotland
@alexasry @virginmedia Yeah I'm on 210/20 for like £40pm, but the quality and customer service recently has been shocking
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Dale McLean
(@Dalus93) reported
from
Cumbernauld, Scotland
No internet until Monday. Good old @virginmedia - told them I'd been having issues for weeks, was told to monitor it, THEN they say 'oh we thought it had resolved itself'... Clearly not if I'm still calling. sounded like they just wanted me off the phone asap tbh. Switching ASAP
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Dale McLean
(@Dalus93) reported
from
Cumbernauld, Scotland
@alexasry @virginmedia Honestly can not wait to move. Just don't have the money to pay installation fees etc rn which sucks so I'm stuck with them til I do.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Aimee Evans
(@legalcymraes) reported
@virginmedia I raised a complaint, where it was agreed the fee would be removed within 24 hours. 5. The fee still wasn't removed. I contacted the complaints team again and have been told they won't be refunding the fee.
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Abzy Valentino ✪
(@Abztract99) reported
@virginmedia My broadband speed has become extremely poor and I’ve followed the steps on website and my dl and upload speed is still poor.
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Justine Punjwani
(@Justinep30) reported
@virginmedia I have raised a complaint but what good does it do? I’m still no further on than I was this morning. So who is actually going to help? Or I’ll just cancel if no one is capable of sorting this out
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Kev
(@kevintweedie92) reported
@virginmedia So it will take 4-5 days to fix it? What a joke. I hope I will be not paying the full bill then as this is the 2nd occurrence now. Ever since an engineer had works in our area, it's been poor.
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Aimee Evans
(@legalcymraes) reported
@virginmedia I raised a complaint, where it was agreed the fee would be removed within 24 hours. 5. The fee still wasn't removed. I contacted the complaints team again and have been told they won't be refunding the fee.
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Marie Waldie
(@freyabob) reported
@virginmedia Hi, please could you provide a customer services email address so I can discuss my account. Thanks?
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Justine Punjwani
(@Justinep30) reported
@virginmedia No, because I can’t work from there and I made that very clear. I’m 5 min up the road and the agent who booked said it was not a problem! I’ve had nothing but issues and am extremely disappointed with how bad this is
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TAT97
(@tatv1997) reported
@virginmedia I’ve managed to fix it now. All good
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Kev
(@kevintweedie92) reported
Paying over £100 for internet that is going down every 30 minutes on the dot. Care to help, @virginmedia ?
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Chanel Rock
(@chanelrock) reported
@virginmedia How can I register a formal complaint? Without holding on the phone for hours-I’ve already been on to 4 different numbers this morning.