Virgin Media Outage Report in East Calder, West Lothian, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in East Calder, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Calder and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near East Calder, West Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Grangemouth, Livingston, Uphall and Bo’ness.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near East Calder, Scotland
Latest outage, problems and issue reports in East Calder and nearby locations:
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Ewan Walker
(@e_red_squirrel) reported
from
Edinburgh, Scotland
@virginmedia TiVo box down... No broadband or TV for the last hour in EH4. Called and your tests say there is nothing wrong but try resetting the box. 🤔 Done 3 times while waiting 50mins on your customer 'No' service answering my call! 😡
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Shirley Monteith
(@lethalshirl) reported
from
Edinburgh, Scotland
@virginmedia I am going round in circles trying to speak to someone or email you with problems I’m having with broadband & TV! Your system keeps knocking me back - I just want help! #frustratededinburgh
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🌸Jordy Deelight 🌸
(@jordy_deelight) reported
from
Edinburgh, Scotland
Hi @virginmedia I’ve been trying to repeatedly change my package, are you having issues technically?
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upgrade completed
(@etjorgensen) reported
from
Edinburgh, Scotland
That's virgin media back down to £30 a month from £53, all because of one call. If energy prices are going up just tell everyone you can't afford them any more and they'll soon offer a discount!
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movingforwards
(@movingforwards) reported
from
Edinburgh, Scotland
@virginmedia what an absolute farce - have now tried twice to simply upgrade my broadband speed but end up stuck in live chat for over an hour each time with no progress - why do I need to go through your overloaded customer service just to do this?
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Judith Boyle
(@JudithBoyle3) reported
from
Livingston, Scotland
@virginmedia A better service from virgin media
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lostinleith 🇺🇦
(@neillhope) reported
from
Edinburgh, Scotland
@vmbusiness your internet is so down in EH5 even your outage checker is down!
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Ronan Gallagher
(@drrcgallagher) reported
from
Edinburgh, Scotland
@virginmedia Fibre broadband down in Edinburgh (EH10). Can you confirm if there are issues in the area?
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Ryan
(@rykoonmesto7) reported
from
Edinburgh, Scotland
@virginmedia been down all morning, reset router and checked service status and everything online
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willie shiells
(@wshiells) reported
from
Edinburgh, Scotland
@virginmedia , spent 2 hours online chat with yourselves, then passed onto customer service , now 5 hours later still no response. Worst customer service out there folks
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Kyle
(@KSC_319) reported
from
Edinburgh, Scotland
Virgin media are the worst company in the universe to deal with
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Nathan Young
(@npjy83) reported
from
Mid Calder, Scotland
@O2 Hi, My virgin media and O2 account are the exact same email address, but I am not getting double data. Can you please help? I tried calling your customer services but never got great support...
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bruce findlay 🟢 power to the people ✌
(@brucerisk) reported
from
Edinburgh, Scotland
@virginmedia Excellent.... I didn't 'fall' for the information they tried to give but felt it important to 'flag it up' as I'm sure I'm not the only one getting these 'scam' calls. Thanks for your help. 👍
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Linda.....
(@cleaner52) reported
from
Edinburgh, Scotland
@virginmedia You are a disgrace. Two phone calls this morning and passed from one customer service person to another and then both calls cut off ...been a customer over fifteen years where is your help for people
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NDM MacLeod 🏴
(@NeilBriogaisean) reported
from
Edinburgh, Scotland
@virginmedia tv just down again. Broadband also down at the same time. Network availability code C133 showing. Can I rely on you to provide a consistent and reliable signal?
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bruce findlay 🟢 power to the people ✌
(@brucerisk) reported
from
Edinburgh, Scotland
@kaniep @virginmedia There are no issues and I am sure it is a scam. It's quite uncanny how many 'scam/ fraudulent ' calls I get to both my landline and mobile phones ...strange days indeed !
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lynette higgins
(@lynettehiggins3) reported
from
Edinburgh, Scotland
@virginmedia Yes it is telling me there are no issues in my area and that I should have registered re issue - I did yesterday and today, do your departments or records not get joined up, completely shocking service
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Shirley Monteith
(@lethalshirl) reported
from
Edinburgh, Scotland
@virginmedia Broadband is intermittent & says connection is unstable. I’ve done all checks. Also my remote for V6 box is not working & can’t pair the new remote with the TiVo box - light doesn’t go off & remote doesn’t beep. I’d like someone to come & look at both.
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Shirley Monteith
(@lethalshirl) reported
from
Edinburgh, Scotland
@virginmedia Yes and there are no issues in the area so it’s something in my house - my neighbour below is also having broadband issues. I need to book an engineer to come & check connection/equipment etc but can’t get logged in to do this either on computer or phone
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Fergus Wright
(@fergus_wright) reported
from
Edinburgh, Scotland
@Will_Jeffs @virginmedia Tbf ive had problems with my wifi for the last few days, what i done was unplug everything then wait a couple of mins then plug it all back in again then it was fine.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Jackson
(@danj2k) reported
Hello @virginmedia when I cancelled my service earlier this month, your customer support phone rep said my superhub was too old and didn't need to be returned, and to take it to the tip, but now I'm getting emails from you saying to return it?
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Colonel_Black
(@Colonel_Black) reported
@virginmedia Thanks for the copy/paste. If it was any other provider, I'd be able to move the service. VM should have a phone line alternative. Due to this extortion, I won't be going with Virgin Media in the future. I will not support shady practices @Ofcom
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mrc9878
(@PsychoClaw) reported
@virginmedia I've done everything I can, rebooted 10 times, all the things you are told to do I have done multiple times and I'm at my wits end with it. Last 2 years have been awful to say the least.
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alec macarthur
(@AlecMaca) reported
@virginmedia No. I saw the huge online commentary regarding the quality of virgin hubs and customer service and realised I’d be wasting my time. The product up the cable is excellent, your hubs are unacceptable.
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mrc9878
(@PsychoClaw) reported
@virginmedia They said there is a latency issue that would get sorted in 48 hours, I didn't get a good vibe from her and feel I was fobbed off I also put in a complaint last year and that was closed without an update. All in all, been a bad couple of years with virgin
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👨🦼Crazylegscraig #xboxJesus#
(@XboxJesus87) reported
@virginmedia Still not working..
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mrc9878
(@PsychoClaw) reported
@virginmedia Last technician said some of the connectors were old and she replaced them, spent an hour checking everything. Replaced some parts and it worked for 6 months. It's now the same and you guys can't see the issue. Was told it would be sorted in 48 hours and time is about up.
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👨🦼Crazylegscraig #xboxJesus#
(@XboxJesus87) reported
@duffbeer3107 @virginmedia They have gone very down hill as of late i will be so pissed if I don't finish the 10k challenge 😤 cause not having damn Internet
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AW Media & Marketing
(@awmarketing_) reported
@virginmedia yes 11th June, ordered it 24th May - what a lot of crap that is? how can i be happy about this situation? the compensation doesn’t cover money lost for my business does it? appalling service
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Andrew Rose
(@caperose_7) reported
from
Merton, England
@virginmedia You just copy paste the same response. Check the service in your area. Says the service is fine yet no signal for 3 days.