Virgin Media Outage Report in East Calder, West Lothian, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in East Calder, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Calder and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near East Calder, West Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Livingston, Bathgate and Rosyth.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
||
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Total Blackout | |
| Livingston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near East Calder, Scotland
Latest outage, problems and issue reports in East Calder and nearby locations:
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Derek Scott
(@DegsyScott) reported
from
Grangemouth, Scotland
@benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent
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Geraldine Daly
(@Giannop) reported
from
Edinburgh, Scotland
@virginmedia Estimated fix 19.45 😭
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Derek Scott
(@DegsyScott) reported
from
Edinburgh, Scotland
@benjitindz @virginmedia Product is good, customer service non existent
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Neil Sneddon
(@EdinburghNJS) reported
from
Edinburgh, Scotland
Got to say. Been a customer of @virginmedia since Dec 10th 1999. First problem I've ever had this week, and service, ability to contact and understanding of my problem is absolutely woeful. Luckily still in cooling off period for new deal. Dreadful.
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liam finn
(@lfinn777) reported
from
Edinburgh, Scotland
@virginmedia Is this in progress? I haven't seen any resolution?
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Lord Galoot
(@pumphysaysNO) reported
from
Broxburn, Scotland
@virginmedia i havent had tv for 5 days now, technician was meant to call yesterday or 8am this morning, no call, any chance of getting a service i pay for
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Evelyn Love-Gajardo
(@gajarlove) reported
from
Edinburgh, Scotland
@virginmedia no landline or Internet at EH16 6GD since early this morning and your website appears to be down so it can't be reported.Update please?
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victoria carolina
(@vcash78) reported
from
Edinburgh, Scotland
@virginmedia what’s going on. No service alllllll day in EH14 area?! Working from home impossible today … great service!
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seldomseenkid
(@seldomseenkid) reported
from
Edinburgh, Scotland
@vmbusiness @virginmedia @virginmedianews Why is your service so unreliable? Are we expected to pay for a service that doesn’t work?
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Scott Brownridge
(@ScottBrownridge) reported
from
Edinburgh, Scotland
@virginmedia any idea why my internet keeps dropping off. No issues that I can see in the area. Been doing it for two days now.
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Edinburgh’s Disgraces
(@EdiDisgraces) reported
from
Edinburgh, Scotland
Cost of living advice - IF Virgin Media ask for a big price hike tell them you are going elsewhere but will stay for the same price as a new customer would pay. It takes a while but saved £800 (over 18 months) today and will get more for same price/no increase @MoneySavingExp
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Laura Barbour
(@dreamingisfree) reported
from
Bo’ness, Scotland
service agent who tells me an appointment is scheduled for the 15th November. Shall I laugh or scream? 7 weeks with no WiFi? @virginmedia (2)
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Laura Barbour
(@dreamingisfree) reported
from
Bo’ness, Scotland
@virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)
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seldomseenkid
(@seldomseenkid) reported
from
Edinburgh, Scotland
@vmbusiness Down for the second time in a week. Poor
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Karen 🏴🇪🇺⭐
(@karen_coops81) reported
from
Edinburgh, Scotland
Need a new service provider @virginmedia has just gone up by £25. Recommendations please.
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Mark Taylor
(@marktaylor73) reported
from
Bathgate, Scotland
@virginmedia twice now appointment for line pull has been scheduled and twice now there’s been no engineer. Move of service to new house required , now being told 10th November, not acceptable.
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Lesley Neilan
(@lesley_neilan) reported
from
Edinburgh, Scotland
Hi @virginmedia I am trying unsuccessfully to contact you about my current contract. I don’t have WhatsApp and your online help link doesn’t help. My old fashioned ‘telephone’ call ended with ‘there was a fault’. Are there any humans around?
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tootsietweets
(@tootsieiam) reported
from
Edinburgh, Scotland
Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱
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Derek Scott
(@DegsyScott) reported
from
Edinburgh, Scotland
@virginmedia Stupid question!
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Evelyn Love-Gajardo
(@gajarlove) reported
from
Edinburgh, Scotland
@virginmedia It's not showing up and it's now been down since first thing yesterday. They are elderly and need their landline to be working. Is there a way to speak to someone if it's not fixed by 4?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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An Individual (2.0)
(@UncleBobbings) reported
Vodafone & Three merger on again? Remember when we wanted a 5th mobile network for competition Already low prices plummeted further, service improved, new technologies came online T-mobile merged with Orange & became EE BT then bought it O2 & Virgin Media merged Now Voda & 3?
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Simon Marshall
(@simondmarshall) reported
@virginmedia Overnight someone turned the switch off so I had to turn it back on. Given virgin is unwilling to resolve this issue, what is the quickest way for me to leave virgin and go with another provider? I am out of contract. When I call virgin I can’t get through.
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Il Dottore
(@DocFruitloop) reported
@virginmedia Bit more detail, had no service in home this morning, only 3G outside. 4G for most of my journey to work and oscillating between 4G one bar and edge now I’m at work.
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Kye
(@TheHobbitKye) reported
@virginmedia why can’t customers cancel their mobile contract without having to call you? Furthermore, why doesn’t it show us how much is left on our contract? Can’t wait to leave you scammers
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Joseph Machta⭐⭐
(@pepemac27) reported
from
Kensington, England
@virginmedia hey there. Our broadband has been down since yesterday and the estimated fix time keeps being put later and later. My wife is working from home today so it's pretty impossible. Please could we have some sort of replacement dongle in the mean time?
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Julie
(@Julie73527444) reported
@virginmedia My service is shocking!! 😡
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steveCOYS 😡😡
(@harwood_steve) reported
@virginmedia once again you fail me as up at 4:45am to find no broadband connection in the London E4 area, so I’ve had to rush into work to do my job! This is exactly why I left VM 18 months ago & what a mug I was to go back thinking things had improved #Disgusting
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Neil Clarke
(@NeilClarke1975) reported
@virginmedia I think the fault finally got fixed yesterday, after some reboots of everything I managed to get the data feed in. I had beeb told it was scheduled for a fix on 12th, fault started 23td April I am told. Thanks
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Rachael delahay
(@DelahayRach) reported
@virginmedia Why would I need to try the texting service when I’ve been told someone will call back. We have explained so many times we want to cancel my fathers virgin services. I’ll message them but I don’t expect that service will be any better. It’s not acceptable
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James O'Flynn
(@jamesoflynn) reported
Guys @virginmedia, my internet is down for the second time in a week. What are you doing over there, have you got some work experience helpers in or something?