Virgin Media Outage Report in East Calder, West Lothian, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in East Calder, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Calder and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near East Calder, West Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Livingston, Bo’ness, Bathgate and Grangemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Livingston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near East Calder, Scotland
Latest outage, problems and issue reports in East Calder and nearby locations:
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leila wallace 🦋
(@leilawallace) reported
from
Edinburgh, Scotland
hey @virginmedia your wifi is **** why are we paying for this 🙂🙂🙂🙂🙂🙂
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Kenny Taylor
(@bluejambo1874) reported
from
Edinburgh, Scotland
@virginmedia landline not working again!! Waste of time and money but costs more to get rid of the useless thing
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Leigh
(@muddlinleigh) reported
from
Edinburgh, Scotland
@virginmedia Yet again my broadband connection has disappeared, rebooting hub hasn't helped. This is happening every day and when I do get connected it's super slow, not good enough!
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David Taylor 🏴 🇪🇺
(@gm8arv) reported
from
Edinburgh, Scotland
@virginmedia Web mail not working at 19:00 when I last checked.
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David Taylor 🏴 🇪🇺
(@gm8arv) reported
from
Edinburgh, Scotland
I see @virginmedia down again - this time it’s the email service.
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clairejazz
(@clairejazz) reported
from
Edinburgh, Scotland
Hey @virginmedia - having major connection problems in the EH6 area. I can’t work like this!
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Mike Smith
(@Mike1874) reported
from
Edinburgh, Scotland
@pwmcomms We've had similar problems with Virgin Media. I would suggest contacting their customer service team but that might take you the rest of the day...😒
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Scotty Girdwood
(@Girdy17) reported
from
Edinburgh, Scotland
@virginmedia how do I cancel my subscription
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Jason O
(@jayjay496) reported
from
Edinburgh, Scotland
can you please sort your internet out @virginmedia! I apprecIate there’s probably more people on the network during the week but at the weekend and a very hot summer night.. constantly dropping in and out. It’s not like it’s cheap to have you as a service provider!
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John
(@CollinsDecs) reported
from
Edinburgh, Scotland
@ColourMeGreen5 I’m led to believe that all internet providers slowed there supplies down during lockdown as they were getting hammered. My WiFi with @virginmedia has been slow for months and it’s meant to be their top speed. 😤
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Jim Healy
(@jimhealy10) reported
from
Grangemouth, Scotland
@virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!
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John
(@CollinsDecs) reported
from
Edinburgh, Scotland
@virginmedia I had an engineer out today as landline has been down for 4 days not that I minded as never use the thing. I mentioned my WiFi speed to engineer and he told me we were running at 59mbps & I’m paying for 200mbps although kindly sorted it for me. Just saying 🤔
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Leigh
(@muddlinleigh) reported
from
Edinburgh, Scotland
@virginmedia I've had issues with my broadband going down for the last fortnight and super slow when it is up, am working from home so not good enough. EH7.
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David Taylor
(@gm8arv) reported
from
Edinburgh, Scotland
@wendyg I can likely change protocol if needed. No notice from @virginmedia about any change required or email service degradation, but that’s typical.
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Leigh
(@muddlinleigh) reported
from
Edinburgh, Scotland
@virginmedia I have and a new hub is being sent out but that doesn't solve the problem of getting connected in the mean time. I'm an agency worker and paid by the hour so am losing income by not being able to get online. 1/2
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Andrew Bell
(@__ambell) reported
from
Edinburgh, Scotland
@DavidDPaxton Virgin Media has been terrible recently, awful
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Leigh
(@muddlinleigh) reported
from
Edinburgh, Scotland
@virginmedia Hi there, I've rang the number and they say that they can't waive the £35 connection fee and when I asked if I could have an email confirming my connection issues they said that wasn't possible either.
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Danny
(@Typhoneus) reported
from
Edinburgh, Scotland
@virginmedia broadband problems in EH12?
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Isabel MacNeill
(@isabelembo) reported
from
Edinburgh, Scotland
@virginmedia I have logged a complaint - still waiting for a reoly
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bruce findlay #TestTraceIsolate ✌
(@brucerisk) reported
from
Edinburgh, Scotland
@virginmedia connection problems in Edinburgh's West End EH12
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Miguel
(@Mig_Fairweather) reported
@virginmedia Yes I’ve done both multiple times and still having the same issue
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Massimo
(@mas56397110) reported
@virginmedia Refused to give me a dongle or data box or even to switch me onto a wifi service whilst waiting for fibre to be installed. Means I'm using mobile data. Can't attend Teams meetings from home. I have had enough of this. cc: @LutzSchueler do something !!
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Alex
(@alexsharples) reported
@virginmedia has to be the worst internet going, dial up was more reliable!
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Joshua Evans
(@jevo2205) reported
@virginmedia Been trying to book a visit online but it either tells me to return in 24hrs or gives me the error page above. Unfortunately I have been unable to speak with anyone that’s able to help. This is my last attempt before giving up.
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Rybot
(@Ryanbro25272258) reported
@virginmedia got no Internet. Down since last night, said service issue in area and has been fixed but still no Internet for me. I have rebooted, and reset router. Still no Internet. Service definitely down but virgin seems to be saying area is OK, clearly not though
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Katrina Harris MA
(@KatHarris42) reported
@virginmedia I am trying to find your chat function to report problems with my broadband, where can it be found. I upgraded my internet speed to stop access issues, as working from home and the internet servìce has been appalling the past 3 days.
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Miguel
(@Mig_Fairweather) reported
@virginmedia It is still doing the same thing… considering you took so long to reply can you ask a useful question that will help get the issue resolved
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Rachel Douglas
(@mmmm_techno) reported
@virginmedia When I press the submit button, it gives me a complaint ref of **** and when I go back to my account it doesn't have a log of the complaint I just submitted. I've done that 3 times now
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Ben Drayke
(@BensMediaOrb) reported
Hey @virginmedia your broadband has gone down in the CR0 area for the 6th or 7th time this week, 😡
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Joshua Evans
(@jevo2205) reported
@virginmedia Unfortunately no improvement. It’s been a persistent issue for months. 10+ times per day the whole connection drops for 45s or so. Tried all the script solutions (including the reboot…). Both Ethernet and wifi drops. The router is in modem mode. It still happens when it’s not.