Virgin Media Outage Report in Port Edgar, Edinburgh, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Port Edgar, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Edgar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Port Edgar, Edinburgh, Scotland
The most recent Virgin Media outage reports came from the following cities: Livingston, Edinburgh, Dunfermline, Lochgelly, Kirkcaldy and Cowdenbeath.
| City | Problem Type | Report Time |
|---|---|---|
 Livingston |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Port Edgar, Scotland
Latest outage, problems and issue reports in Port Edgar and nearby locations:
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Kate Nevens
(@katenevens) reported
from
Edinburgh, Scotland
@virginmedia our internet is down in Edinburgh EH10. Could you confirm you’re aware / working on this?
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Caz
(@carolinecrooks2) reported
from
Loanhead, Scotland
@virginmedia intermittent internet connection all day today any idea when full service will resume?
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Trevor Cowin
(@trevorcowin) reported
from
Edinburgh, Scotland
@PantsShaton @jamtarts1972 @AdamsRightBoot You can choose, sky customer, online only, virgin media customer etc. I signed up around 30 mins ago, code is case sensitive FOOTBALL1
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Rachel
(@racheljryan) reported
from
Edinburgh, Scotland
@virginmedia Your online chat and bot is terrible. I want to reduce my package. First got chucked out during security. Then they couldn't help and put me through to relations but your bot thinks I have a mobile query. I'm trying not to phone as requested but this is unworkable.
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💚Marie💚
(@Baigrie1985) reported
from
Edinburgh, Scotland
@Freddie_23_23 @longbangers @virginmedia I have sky for everythin after the drama i had with virgin and tbh my sky seems not to bad for downloadin tbh
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🦋Bex Wimberley
(@Hunnichild1) reported
from
Edinburgh, Scotland
Cut off after 25 minutes trying to get through to find out why I have no service, after a 12 hour shift, thanks @virginmedia
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🦋Bex Wimberley
(@Hunnichild1) reported
from
Edinburgh, Scotland
@TSScot Could you help with with an issue with @virginmedia at all?
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Aimee C
(@aimeecrausaz1) reported
from
Edinburgh, Scotland
@virginmedia @PED7 @lizzidoyle You're service is so incredibly CRAP I wouldnt know the score!!!! 2 hours plus I've been waiting on a response!!!!!
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Iain Rockliffe
(@Rockyi1980) reported
from
Dunfermline, Scotland
@ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed
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Colin Fisher
(@bluebrazil81) reported
from
Cowdenbeath, Scotland
@virginmedia can someone actually reply to my tweet use are so ignorant. The worst company I have ever had to deal with in my life.
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Mandy forrest
(@mandukes) reported
from
Edinburgh, Scotland
@virginmedia hello I’m trying to order a WiFi booster on my account but I can’t do it online and trying to speak to someone on the phone is like mission impossible. Can you help please
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@dsilverman Very happy with both our service providers: we have Virgin Media (350/35 on cable) and BT Fibre To The Premises (910/118). Very few outages.
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Mr T
(@onemistert) reported
from
Edinburgh, Scotland
@virginmedia is there a known problem in EH6 4**?
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
I’m moving home nearby in Edinburgh and need to change broadband provider, no Virgin Media at my new place. Narrowed down to best speeds, but which has the better customer service. Any recommendations?
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@sharepointalex @virginmedia Feel your pain! They are up and down like a yo-yo here which is why I took the plunge and jumped to another provider, take it there is no other fibre offerings in your area?
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Stuart Bell
(@sjwb) reported
from
Edinburgh, Scotland
@virginmedia what on Earth is going on in the EH10 area, over 5 x intermittent issues now since 5pm today and your site is saying there is no fault? I think not, say it ain’t so... #BroadbandIssue
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KR@HFC1875
(@hibezzz) reported
from
Currie, Scotland
@virginmedia Reception issues with Sky sports picture breaking up , what’s the problem?
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TheQueerGuy
(@TheQueerGuy) reported
from
Edinburgh, Scotland
Hey @virginmedia why can’t I down grade my package online, via email or live chat? I can upgrade no problem. Calling the customer help line says most of your offices are closed and I would have an hours wait to speak to someone. An hour!!!
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Shez
(@shehzadinho) reported
from
Brightons, Scotland
I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf
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Audrey Anderson
(@audanderson1) reported
from
Edinburgh, Scotland
@virginmedia contacted your 150 number and asked to use the text service which I did . Unfortunately they asked to contact oomph team on 150 . Unable to get through on 150 to speak to an advised as just a message telling me to use text service help please
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Milton
(@DeanMilton86) reported
@ExN_SKRT @virginmedia I'm also getting this problem this morning trying to set up a new account 😞
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Dave Borlase
(@BorlaseDave) reported
@virginmedia And the reason they would get lots of emails is because you don't have a customer service email... Simple enough to fix that issue
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🌱🦋ClockworkDolly🦋
(@clockwork_dolly) reported
Well at least I know I am not alone regarding internet being down! @virginmedia #VirginMedia Wonder what is going on?
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Chan
(@fitzherbertchan) reported
@virginmedia is the service down as I got no TV , internet or phone ?
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Peesah
(@Peesah3) reported
@virginmedia hey i have no volume on virgin media tv is this a uk wide problem ??
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Dave Borlase
(@BorlaseDave) reported
@virginmedia "allow you to help"??!! How insulting is that!! It just gets worse. I've tried to "allow you to help! Literally 3!! days on WhatsApp web chat! Do you want screenshots all over social media of how they went. Phone calls the same. I'm not asking for an email for no reason!!Manager?
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CL🧮
(@yeetfoot) reported
@virginmedia I struggle to understand why my wifi is worse when less people are on it. Unless Richard branson is nicking it in his his stupid little rocket which wouldn’t shock me the thieving ***.
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Dave Borlase
(@BorlaseDave) reported
@virginmedia I've tried your webchats and phone calls and get no where. You do not resolve issues. It's all well and go offering to fix things, but the methods you suggest have not worked.
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Matthewegan
(@Matthewsept1967) reported
@virginmedia Good Morning I need to speak to someone about my 83 year old mother's Virgin box she's had it around 15 years and it's not working properly she needs a new V6 box and remote I can provide her address and such but no security answers
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Anne Woolley
(@AnneWoolley1) reported
@virginmedia Not heard a thing from Virgin since they hung up on me in 16th May whilst trying to give notice to leave. I’ve complained on the app and emailed complaint pro forma on the website. Great business practice!