Virgin Media Outage Report in Port Edgar, Edinburgh, Scotland
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Port Edgar, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Edgar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Port Edgar, Edinburgh, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Kirkcaldy, Dunfermline, Lochgelly, Livingston, Cowdenbeath, Uphall, Bo’ness and Bathgate.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Kirkcaldy |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Port Edgar, Scotland
Latest outage, problems and issue reports in Port Edgar and nearby locations:
-
A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia your call centre is rude, they can’t understand simple English, round in circles, the line keeps buzzing out, I want to cancel but they will not put me through to anyone who can. They profess to be from every team everything I ask for help! Shocking how bad this is
-
Calum Mackenzie
(@hmfcalum) reported
from
Edinburgh, Scotland
@virginmedia You really couldn’t make this up - to make a complaint, I need to ring you on the number that constantly cuts me off - utterly comical.
-
RJ Bayley, home studio voice artist 🎙️
(@RJBayley) reported
from
Edinburgh, Scotland
@virginmedia hi is anyone actually working on your online chat service today? Thanks
-
Terence Orr
(@terence_orr) reported
from
Edinburgh, Scotland
Hi @virginmedia, how do I speak to an actual person at Virign Media about a fault with my Hub 3? When I call automated service says restart Hub then hangs up on me. This does not solve the problem.
-
Calum Mackenzie
(@hmfcalum) reported
from
Edinburgh, Scotland
@virginmedia I’ve just tried to use the instant messenger and the customer service advisor tells me he can find no trace of any notes on my account regarding the offer made on Saturday. I have a screen shot of the offer, made in your app, yet he says he can’t see it.
-
Calum Mackenzie
(@hmfcalum) reported
from
Edinburgh, Scotland
@virginmedia You couldn’t care less about feedback, otherwise it would be easy to contact you, over various platforms. Will cancel my direct debit - I’m sure BT will happily take my business & provide a better service than Virgin.
-
Travel Kat
(@KatrinaMilne) reported
from
Edinburgh, Scotland
Genuinely been waiting for 24 hours to chat to one of your customer advisors @virginmedia Not very customer friendly...
-
Terence Orr
(@terence_orr) reported
from
Edinburgh, Scotland
@virginmedia hmm replying to newer tweets but not mine.... I guess only option now is to file a complaint.
-
A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia I am still waiting for a call back that was due early this week. Can’t get through to the call centre at all, been trying all day. Can you help?
-
John M Hunt
(@Johnmhunt) reported
from
Oxgangs, Scotland
@virginmedia Hi it was just Sky movies on demand not working for one night in the end. We ended up watching something on All 4 via a Firestick rather then the film we were intending to watch as it was unavailable.
-
Calum Mackenzie
(@hmfcalum) reported
from
Edinburgh, Scotland
@virginmedia That’s exactly what I intend to do. Shocking level of ‘customer service’. This is a total waste of time
-
Drew Alexander
(@alwzander) reported
from
Edinburgh, Scotland
@TCL_TV_Global @Dolby Wonder if you can help I am looking for a code for a TCL tv to work with my virgin media remote control in the uk
-
hrats
(@mrsrats26) reported
from
Edinburgh, Scotland
@virginmedia I am very disappointed .I have just been on hold for 45mins to find out no can’t help . No explanation no options . Just no !!! Very unhappy soon to be ex customer .
-
lynn campbell
(@mrscxxxx) reported
from
Edinburgh, Scotland
@virginmedia not working again! Why is this!! It’s bloody constant. Cant get on to anything you want to watch.
-
Badly-optimised primate
(@muppling) reported
from
Edinburgh, Scotland
@virginmedia But you use bottom of the barrel routers that fail all the time while literally overcharging me, so how about fixing that stuff before touting your own quality?
-
Mandy McBain
(@PuffCandy30) reported
from
Edinburgh, Scotland
@virginmedia Service really bad in Edinburgh just now. Keeps dropping out yet when i run a test says everything ok.
-
John M Hunt
(@Johnmhunt) reported
from
Oxgangs, Scotland
We sat down to watch Birds of Prey the new Harley Quinn film on Sky but @virginmedia on demand is broken for the whole weekend - how do I get a refund? It had already started on Sky linear so have had to record it and watch another day. Disappointing.
-
Jill Robb
(@jillheartsnyc) reported
from
Edinburgh, Scotland
@itvhub is the most infuriating catch up service - super slow, buffering, forced adverts, no fast forward / rewind (that works).. via @virginmedia anyway. ..needs a serious update
-
A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia now on my 11th call to sort this out in the last 3 weeks. Each time on the phone for over an hour and still no solution. How to I cancel everything if they refuse to do it and pass me through 5/6 call centres
-
Jill
(@tiaralove_uk) reported
from
Edinburgh, Scotland
@virginmedia Been trying to cancel account for weeks, moving house very soon. Do I disconnect equipment when I leave and cancel DD! Appalling customer service, will now not be using Virgin at new house.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
efenda
(@efendaTv) reported
@DextravaganzaTV @virginmedia They've designed the customer support to be as hard as possible to actually speak to someone that knows what they are doing.
-
Alex Aris
(@HeadingtonBard) reported
@virginmedia There are still problems on the OX3 area. All services are flaky with TV picture break up and dropped internet connections. Restarting the Router and V6 has made no difference!
-
Rachael
(@Tia_Maria_Hun) reported
@virginmedia The network name doesn’t even show up anymore.
-
Wendy grainger
(@weggieg64) reported
@virginmedia By text message, my husband is at home at min and it is off already. Hopefully it won't be long as he is disabled and relies on telly and internet. I just thought that with the transmitter problems affecting over a million people maybe virgin would have realised and delayed works
-
TGD
(@tommy_quin) reported
@virginmedia is there a #outage in #London ? #broadbanddown
-
Danielle Forster
(@daniforster26) reported
@virginmedia internet down. Checked the status and says down until 5pm. I need to work. Can you please provide an accurate update on a fix?
-
BenH
(@BenHockman) reported
@virginmedia what are you doing?! Can you replace my broadband with a carrier pigeon to improve speed and reliability of service? #virginmed
-
rachel phelan
(@rsphelan) reported
@virginmedia please help? No internet yesterday or today and nobody answering helpline? #workingfromhome
-
J.Steel
(@IronWorks1990) reported
Anyone in the Dagenham area with @virginmedia having issues right now? The service status claims no issues but our service seems to be completely down.
-
Stuart Metcalfe
(@StuartMetcalfe2) reported
@virginmedia Still talking to absolute muppets who promise the world but despite several conversations and promises a manager will be calling me back with 48hrs... no phone call. No help whatsoever. Can you please give me the area manager number? Or ask them to contact me ASAP. Thank you