Virgin Media Outage Report in Port Edgar, Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Port Edgar, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Edgar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Virgin Media
Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Port Edgar, Edinburgh, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Livingston, Kirkcaldy, Dunfermline and Bonnyrigg.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Port Edgar, Scotland
Latest outage, problems and issue reports in Port Edgar and nearby locations:
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
Really not a good image to be projecting @virginmedia.... They did not know you were no longer providing a service until your engineer didn't turn up!!! @JordanHoustonT and now they have to pay out to update their website because of your incompetence #pleaseretweet #retweet
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia This has left her charity and her partners business with websites and headed paper wuth the wrong number as @virginmedia are saying they can't do anything about the landine that was transferring to you. A mobile is also involved. She is in tears and your staff have been rude
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@maryrobb499 @virginmedia It’s not been windy today in Edinburgh, which is lucky as it’s been bad all week. Getting fed up of Virgin Media though, will move provider when I get my own place.
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia your internet service has been awful this week, no landline, no internet but checking on line and it says no known issues
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david robert bowie
(@daveross67) reported
from
Edinburgh, Scotland
@pow64 @virginmedia Well if I could sign in
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Kirsty
(@kirsty190790) reported
from
Edinburgh, Scotland
@virginmedia very disappointed in your customer service, the call taker keeps refusing to let me speak to supervisor regarding problem. Arguing constant with me absolutely disgusting service!
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Davy Murray
(@davyshambles) reported
from
Edinburgh, Scotland
@virginmedia Eventually got through to your overseas call centre. Guy couldn't help and booked me an engineer for Wednesday evening. He then hung up on me when I suggested that I shouldn't be charged for the next few days #believeinbetter
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia I'm not sure.... I think at this stage she is saying no thanks after being let down so badly. Virgin just didn't want to pay what council were asking to dig up one pavement as it was new.... @SkyUK sorted her out and she will be going to the regulator. Disappointing
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia One of your site engineers has turned up at her house. She has also emailed a complaint. Best of all @SkyUK have stepped in and retrieved her charity number for her.... Ridiculous it took your rival to help
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
All the old @virginmedia equipment has been disconnected and unplugged! It’s been like night and day getting @bt_uk #fttp installed, so far 10 families in my street have moved away from VM... that’s what you get for poor customer service
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Apple
(@hayley_jade27) reported
from
Edinburgh, Scotland
@virginmedia I have been on hold for 25 minutes now, still nobody has answered and the webchat are refusing to help. Pretty atrocious customer service!
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Hannah McInnes
(@_HannahMcInnes_) reported
from
Livingston, Scotland
@virginmedia has they worst customer service I’ve ever experienced, month after month I’ve been trying to sort out my bills with no help whatsoever 80 minutes and I’m still on the phone no further forward as one person says one thing and another person says another😡😡
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Kirsty
(@kirsty190790) reported
from
Edinburgh, Scotland
@virginmedia further to my last tweet after being on the phone 50 minutes I get put on hold and hung up on after asking to speak to management. Absolutely shocking service and not any further forward.
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david robert bowie
(@daveross67) reported
from
Edinburgh, Scotland
@mikeybhoy11 @virginmedia Not letting me sign in
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david robert bowie
(@daveross67) reported
from
Edinburgh, Scotland
@virginmedia Keep trying to sign in and it keeps coming back sign in failed
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@virginmedia I told you there were no issues listed on your website in my original tweet!
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BJCampbell
(@Ox13SCO) reported
from
Edinburgh, Scotland
Didn’t think transfer from @virginmedia to @WeAreOpenreach would be such a shambles ... such a broken system @OpenreachHelp you need to sort out your Fibre home line set up #btfibre 🤬
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@virginmedia As I’ve said in previous tweets over the past few days, I’ve checked everything and all appears fine, it’s your broadband speed fluctuation that is the problem.
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Hayley
(@hayley_jade27) reported
from
Edinburgh, Scotland
PSA @virginmedia do not know the slightest thing about good customer service. Save your money and go for LITERALLY any other provider 👍
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John Cairney
(@intgom) reported
from
Edinburgh, Scotland
@virginmedia I can assure you that no one has attempted to contact me since the complaint was raised, which is why I’m so annoyed.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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•• G E M ••
(@Gem_Walsh88) reported
@virginmedia what is going on? No broadband or TV for 5 days? No communication to let us know what the issue is! This is shocking service!!!
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Charley
(@mrgrabczak) reported
@virginmedia @O2 why is there no signal at all in West London?
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Joanna Harris
(@JoannaHarris86) reported
Anyone else having Internet issues with @virginmedia right now?
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Chandini 🌙❤️🔥
(@chxndii) reported
virgin media are so **** no wonder why they have virgin in their name
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Robstar 🇬🇧
(@roballport) reported
@mangansuprtramp @virginmedia I definitely need to do my research on #lilaconnect. Whatever complaints I have about #virginmedia (ever increasing cost, dismal customer support) the actual broadband is fast and stable 🤔
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Dawsy
(@DAWSYFT) reported
@liamparker117 @virginmedia My down is 60
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FootyHub
(@FootyHub100) reported
@virginmedia why’s my wifi going down every few seconds of it coming back on. Paying lots of money for nothing
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Chandini 🌙❤️🔥
(@chxndii) reported
@virginmedia ur stupid wifi isn’t working in reading
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Dee kelly
(@dree_kelly) reported
@matthew_petti Can governemnt official play about with the service. Too kill their people at will. Like button like #virginmedia do play about #fibreoptic constantly and on #wifi got to pay for that use.
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bethsouls but ginger
(@BethSouls) reported
an open message to @virginmedia I hate u ✨ you already ruined my twitch stream and ****** up my whole day pls don’t also **** up my night thanks I just wanna watch Netflix now so I stop crying over my cancelled stream thnx