Virgin Media Outage Report in Port Edgar, Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Port Edgar, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Edgar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 29: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Port Edgar, Edinburgh, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Cowdenbeath, Livingston, Kirkcaldy, Lochgelly, Uphall and Bo’ness.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
TV | |
| Edinburgh |
TV | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Port Edgar, Scotland
Latest outage, problems and issue reports in Port Edgar and nearby locations:
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Crazyscotsman
(@Crazyscotsman4) reported
from
Edinburgh, Scotland
@scottishrebel67 @virginmedia I know your pain man when I was ddosed they talked to me like an idiot 3 days of calls to get them to actually help.
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Ryan Meston
(@rykoonmesto7) reported
from
Edinburgh, Scotland
@jm10695 @TwitchMutedFFS @virginmedia Personally it's been fine for me since the major outage few months ago so hopefully back up asap
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Rachel
(@racheljryan) reported
from
Edinburgh, Scotland
@virginmedia Your online chat and bot is terrible. I want to reduce my package. First got chucked out during security. Then they couldn't help and put me through to relations but your bot thinks I have a mobile query. I'm trying not to phone as requested but this is unworkable.
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Claire Elizabeth
(@claireet21) reported
from
Edinburgh, Scotland
@virginmedia assisting my mum on phone to you over an hour with no help being received what so ever. And to top it off one of your consultants gave her another customers details whom she doesn’t know over the phone. #dataprotectionbreach #terribleservice
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Colin Fisher
(@bluebrazil81) reported
from
Cowdenbeath, Scotland
@virginmedia Day 6 and still no internet. Use phoned me yesterday and then hung up and I tried to phone use back and couldn't get through many times. I'm not accepting this I want to cancel.
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Kenny Taylor
(@bluejambo1874) reported
from
Edinburgh, Scotland
@virginmedia seriously what is the point of your land lines? Never works and if I try to cancel it my payments go up !! Redic
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Louise
(@louisegray90) reported
from
Edinburgh, Scotland
@virginmedia Are you able to confirm if my complaint has been received? Filled in the web form as per instruction, there has been no acknowledgement?
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Acanthus Interiors
(@AcanthusHome) reported
from
Edinburgh, Scotland
@virginmedia @vmbusiness we’re literally begging you to fix our phone lines. We’ve had 3 engineers out, spent HOURS on hold, keep getting cut off when we call and still not fixed!
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@dsilverman Very happy with both our service providers: we have Virgin Media (350/35 on cable) and BT Fibre To The Premises (910/118). Very few outages.
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kayleigh Dalgarno
(@KaylzD120101) reported
from
Edinburgh, Scotland
Highly recommend not going with virgin media, been in the new flat 2 months paying insane rates and it doesn't work. Not to mention the appalling customer service which we have received
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Stuart Bell
(@sjwb) reported
from
Edinburgh, Scotland
@virginmedia what on Earth is going on in the EH10 area, over 5 x intermittent issues now since 5pm today and your site is saying there is no fault? I think not, say it ain’t so... #BroadbandIssue
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Craig
(@CraigN1986) reported
from
Edinburgh, Scotland
@virginmedia morning, service is down in Edinburgh EH8. Working from home, is it going to be getting sorted soon? Cheers
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Colin Fisher
(@bluebrazil81) reported
from
Cowdenbeath, Scotland
@virginmedia can someone actually reply to my tweet use are so ignorant. The worst company I have ever had to deal with in my life.
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Sandra Beattie
(@santababy100) reported
from
Edinburgh, Scotland
Anyone else having issues with @virginmedia in Edinburgh today? My box keeps crashing 😡
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money
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Alan Currie
(@alancurrie1991) reported
from
Livingston, Scotland
@virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?
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Robbie
(@robbiedinho8) reported
from
Edinburgh, Scotland
@virginmedia I’ve had no broadband for over a week now. Terrible, terrible customer service as well.
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Isabel MacNeill
(@isabelembo) reported
from
Edinburgh, Scotland
@virginmedia - why is our internet service so intermittent? Keeps dropping out every 20 mins or so? We have rebooted several times.
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Iain Rockliffe
(@Rockyi1980) reported
from
Dunfermline, Scotland
@ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed
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Mandy forrest
(@mandukes) reported
from
Edinburgh, Scotland
@virginmedia hello I’m trying to order a WiFi booster on my account but I can’t do it online and trying to speak to someone on the phone is like mission impossible. Can you help please
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mary-J
(@MaryJldn) reported
Hey @virginmedia what’s happening both my mobile and broadband were done for hours. #broadband constantly down around after midnight #fixit #VirginMediaDown
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saph 🐺
(@ssaphhx) reported
@virginmedia what on earth is going on???? My wifi and phone network are down. I feel like a caveman
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Kotanark
(@Kotanark_Natan) reported
@Rozevious @virginmedia Wtf that’s so random rose 😭
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Gamernock
(@Gamernock1) reported
@virginmedia @Ofcom So, you gonna credit my account with a free month due to the inability to provide an adequate service? I'm pretty sure the Consumer Rights Act says a lot about a product not being fit for the purpose intended. #virginmediadown
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tyler
(@Tylxerr_) reported
@QueenieCandice @virginmedia you just know at this point it’s going to be down alllll dayyyy
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Jackalaar
(@Jackalaar_) reported
@Sicksoretired1 @virginmedia Prices up, services down mate. They couldn’t care less!
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Dead Man Walking 💀
(@thecookielover1) reported
Update, I've managed to get some phone service back and called @virginmedia the lady I spoke with was very nice but told me apparently most of virgins services are down and they have no idea when it will be out back on. I'm fuming.
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hope
(@hopelisabeth_) reported
@virginmedia if i fail my degree it’s ur fault
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THECURSEDFURRY
(@TheCursedFurry0) reported
@virginmedia wtf even mobile networks was down even mobile singal even sims went down as well.
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Trainy
(@TrainyUK) reported
@OhustM @virginmedia Apparently it was a cloudflare issue which is why people were getting DNS errors