Virgin Media Outage Report in Port Edgar, Edinburgh, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Port Edgar, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Edgar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (7%)
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Phone (3%)
Live Outage Map Near Port Edgar, Edinburgh, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Kirkcaldy, Kirknewton, Livingston and Loanhead.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Port Edgar, Scotland
Latest outage, problems and issue reports in Port Edgar and nearby locations:
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Ewan A. Walker
(@ewalker287) reported
from
Edinburgh, Scotland
My broadband has been down most of the night which means the productive night I had planned hasn't materialised. Thanks @virginmedia, you guys are swell. 🙃
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Dougie MacDonald
(@falcon7862) reported
from
Edinburgh, Scotland
@virginmedia over 30 minutes 3 different people all asking the same condescending questions,,,in order to cancel account on behalf of 95 year old pensioner,APPALLING service
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia BT treat customers with much more respect
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
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Jack 🏴
(@JackCuthill) reported
from
Edinburgh, Scotland
My experience with @virginmedia was 50/50 today called downgrade got a whole lot of crap from the first person. Ended up at the cancellation department who listened to me & saved me as a customer.
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
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Dougie MacDonald
(@falcon7862) reported
from
Edinburgh, Scotland
@virginmedia Having cancelled I doubt there will be, but I am so overwhelmed by your complete lack of care and service
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
-
Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
-
Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
-
Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
-
Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
-
Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia No, its all lip service with virgin
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
-
David
(@Davwa) reported
from
Inverkeithing, Scotland
@virginmedia Now I have an engineer coming tomorrow. They way this has been handled is ridiculous. I lodged a complaint online, was told I’d get a response within 7 days. So patiently waiting. I want to speak to someone UK based with authority to sort this out for me.
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Sebastian Zuchlke
(@sorbiq) reported
from
Inverkeithing, Scotland
@virginmedia will be Tuesday next week, so for the whole weekend and Monday I will be cut off from my service, and I just moved to you hoping for a better customer care, i can't express enough how disappointed I am and how angry because of that. How can you let this to happen 😡
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Leigh🐝
(@LeagueRaven) reported
from
Edinburgh, Scotland
@virginmedia can I please have a customer service email address I don’t have time to phone and have photos to send as part of my query 😭😭
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
-
Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia @NathanRedmond22 @jackstephens_18 Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
-
Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emily Rockingham
(@EmRock1987) reported
@virginmedia The Virgin engineer has effectively broken our internet and not being prioritised for an appointment to fix it
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Emily Rockingham
(@EmRock1987) reported
@virginmedia great work on breaking my internet instead of fixing it… engineer visit yesterday and we have had no internet since, with no confirmation on resolving the issue, hours spent on the phone to you to be told to wait 4days for another appointment…
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Ollie Briggs
(@ollieguybriggs) reported
@virginmedia yesterday a wifi router from a broadband contract I had with you was picked up, but today I have been told I will be charged £65 as it still has not been returned. I cannot log in to access help and support as my account was closed at the end of my contract
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Otto Schade
(@OttoSchade) reported
@virginmedia Before 14 days I asked to cancel the contract with VM. A mistake in your system allows you to ask me to pay a cancellation fee. Was your mistake I was told on the chat. If I know you are doing this with vulnerable people, I will take actions. Thieves are not welcome. Thanks
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Levi
(@1Tazy) reported
Anyone else’s virgin media down ?
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Amos
(@Joshan23) reported
@virginmedia I have checked and it says there are no issues affecting my postcode
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Just Chris Coding
(@JustChrisCoding) reported
@virginmedia Absolute joke. Bank won’t help unless I cancel my DD with virgin but I still have active service with you.
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Marc Loage
(@marcloagedj) reported
@virginmedia Well considering she hung up the phone in a huff I very much doubt she will be calling back. I must admit for a customer loyalty team member you have to give her a pay rise for her excellent service she provided. Excellent way to keep long term customers. 👏🏻
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Dan
(@DannffcWillatt) reported
@virginmedia Two weeks this has been happening for. Internet dropping in and out regularly. Each time I’ve gone through the equipment reset it hasn’t made any difference, we still have intermittent issues
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Steve Amphlett
(@samphlett1) reported
Dear @virginmedia How do I stop you from sending emails to an old address, where I no longer work? The right address is in my account. I ask like this, because your online help doesn't. And your phone help needs some password I don't have.