Virgin Media outages and service status in Port Edgar, Scotland

Problems in the last 24 hours in Port Edgar, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Edgar, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Port Edgar, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Kirkcaldy, Linlithgow, Livingston, Dunfermline, Cowdenbeath, Bonnyrigg, and Loanhead.

City	Problem Type	Report Time
Edinburgh	Internet	9 hours ago
Edinburgh	Internet	11 hours ago
Kirkcaldy	TV	2 days ago
Linlithgow	Internet	4 days ago
Edinburgh	Internet	5 days ago
Edinburgh	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Port Edgar, Scotland

Latest outage, problems and issue reports in Port Edgar and nearby locations:

• 
  Derek Scott (@DegsyScott) reported 5 seconds ago from Edinburgh, Scotland

  @benjitindz @virginmedia Product is good, customer service non existent

• 
  Danny mycock Portsmouth/fife (@Dannymycockgma1) reported 6 minutes ago from Lochgelly, Scotland

  @virginmedia is the biggest load of ****. 8 days with no service and still no one has come out to sort it. ******* useless *****. I hope mr Branson is happy the ******* prick

• 
  Darren Obbard is on mastodon (@DarrenObbard) reported 6 minutes ago from Edinburgh, Scotland

  @virginmedia Yes. Yesterday. Which is why our phone doesn't work. No adapter, despite being assured it would be sent.

• 
  Peter Tuffy (@bigtoodle) reported 10 minutes ago from Edinburgh, Scotland

  @virginmedia Well as usual you are not proactive to customers informing them of a lack of service. You instead are always reactive when someone complains and slow to compensate for loss of service. Your frequency of drop outs in service are held as secretive.

• 
  Jette Goldie ♿ 🏴󠁧󠁢󠁳󠁣@wolfette@mastodon.social (@JetteUk) reported 11 minutes ago from Edinburgh, Scotland

  @virginmedia broadband in EH11 is up and down like a yo-yo. More down than up. (like my attempts with a yo-yo)

• 
  victoria carolina (@vcash78) reported 15 minutes ago from Edinburgh, Scotland

  Trying to downgrade/cancel your @virginmedia is made harder than it ought to be! Perhaps of your customer service was better then I wouldn’t have made this request after all these years. Diabolical and shoddy! There was a time when I’d have only recommended them over competitors!

• 
  bruce findlay 🟢 power to the people ✌ (@brucerisk) reported 17 minutes ago from Edinburgh, Scotland

  @virginmedia Excellent.... I didn't 'fall' for the information they tried to give but felt it important to 'flag it up' as I'm sure I'm not the only one getting these 'scam' calls. Thanks for your help. 👍

• 
  victoria carolina (@vcash78) reported 21 minutes ago from Edinburgh, Scotland

  @virginmedia Very interesting as I was told £216.11 for each service (TV, BB, Phone). I asked is this a total of over £600 and she said, “yea mamm,that is correct”. My response was purely to laugh. This conversation has happed in the last 15 minutes. Absolutely despicable!

• 
  Stephen Honeyman (@sh0110b8995) reported 23 minutes ago from Kirkcaldy, Scotland

  @virginmedia hello I'm trying to sort out my new upgrade as I have problems with it. The customer service is closed when can I get help?

• 
  Peter Tuffy (@bigtoodle) reported 27 minutes ago from Edinburgh, Scotland

  @virginmedia more problems with Virgin, their internet and phone service in EH 14 has had problems for two weeks, no refund for the loss of service though. I was cut off today after their call handler could not answer the simplest of questions on an overcharged bill.

• 
  Ashley (@ashjrox) reported 32 minutes ago from Edinburgh, Scotland

  I've had rude calls with some staff, spent over £9 on calls to @TravelodgeUK to get this refunded for the charity, their customer service emailed saying that even though two of their staff & virgin media said I should get a refund that they are not going to refund. #badservice

• 
  Viv Haig (@vivhaig) reported 37 minutes ago from Edinburgh, Scotland

  @virginmedia Yes I’ve done all of that and my phone is saying ‘Check phone line’. My land line has been off since last Friday. Ever since it was swapped over to your fibre network and the new adapter fitted to the back of the router. I’m paying for a service I’m not receiving.

• 
  Laura Barbour (@dreamingisfree) reported 38 minutes ago from Bo’ness, Scotland

  service agent who tells me an appointment is scheduled for the 15th November. Shall I laugh or scream? 7 weeks with no WiFi? @virginmedia (2)

• 
  kat (@lady_kat14) reported 42 minutes ago from Blackburn, Scotland

  @marieclarkg12 @virginmedia One of our friends had a real problem with them, they gave him the run around for weeks 😡

• 
  gio (@dazza606) reported 44 minutes ago from Bonnyrigg, Scotland

  @virginmedia 100% issue with virgin media Tried it with Samsung phone, apple ipad, laptop devices and same issue So that's 3 different email software Tried rebooting router, devices and no luck. I take it the support is 24hrs and that the chat won't end if I don't immediately respond

• 
  Edinburgh’s Disgraces (@EdiDisgraces) reported 44 minutes ago from Edinburgh, Scotland

  Cost of living advice - IF Virgin Media ask for a big price hike tell them you are going elsewhere but will stay for the same price as a new customer would pay. It takes a while but saved £800 (over 18 months) today and will get more for same price/no increase @MoneySavingExp

• 
  Patrick McCarthy (@PatMcCarthy37) reported 46 minutes ago from Edinburgh, Scotland

  @virginmedia I have still not heard from you other than to be told that the email account I can no longer access, is not associated with the account we've had with you for 25 years. Am I supposed to just accept this? How do I escalate a complaint?

• 
  tootsietweets (@tootsieiam) reported 48 minutes ago from Edinburgh, Scotland

  Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱

• 
  Acky (@lexo6647) reported 53 minutes ago from Edinburgh, Scotland

  @virginmedia the problem is now being dealt with and will need repair. Thanks for the help again although it shouldn’t be so difficult. Pensioners don’t have the knowledge to do what I had to do for my dad

• 
  Hector MacQueen (@MacqueenHector) reported 57 minutes ago from Edinburgh, Scotland

  @virginmedia, I have been trying to contact you for 3 weeks in order to cancel my TV contract. Email, phone, WhatsApp and your app all lead into frustrating brick walls. Kindly contact me, quickly.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin (@1kevin010) reported 2 minutes ago

  @virginmedia Things are fine now, but it was down for over 6hrs this morning. The thing that annoyed me and others was that virgin didn’t acknowledge any issue online to reassure its customers, something to remember in the future

• 
  Ric M. (@revoraman) reported 2 minutes ago

  @Benleo Guess what, Ben. @Ofcom after making a complaint o them about @virginmedia inertia not to resolve a service paid for monthly, took the easy way out and copped out. 'Not in our ballpark'. Wonder who owns whom? A regulator not worth the paper it seems!

• 
  Dave (@DaveWW1877) reported 3 minutes ago

  If anyone else has had horrendous Customer Service from @virginmedia please don’t except what ever rubbish they push back to you with.

• 
  Mrs c (@w47carr) reported 5 minutes ago

  @virginmedia Hi I've ad a text confirmation saying issues are fixed my broadband is working but not the tv

• 
  Scarlett Shaw (@ScarlettShaw) reported 6 minutes ago

  @virginmedia Unless you’re going to assist me in fixing your software updates, I don’t see what you can do. But it’s a big problem not being able to rely on your box to record what I’ve asked it to because your constant software updates keeps wiping them.

• 
  Corax (@Refan80) reported 7 minutes ago

  @virginmedia The fix estimate is not 11am tomorrow and not 5pm today. This is unacceptable, and don't tell me to check the link it tells us nothing. I want an actual human to tell me what is going on. For what you charge the service is piss poor.

• 
  Deborah Guina (@DeborahGuina1) reported 11 minutes ago

  @alisterrussell @PeteUK7 @virginmedia My sis in law was in ICU on a ventilator, I had just brought my brother back from another hospital after an MI. A debt collector for a utility Co knocked at his door. Atm the hospital rang to say we had to go down ( SIL later died) the debt guy said not to worry & offered a lift!

• 
  Stevey C 🇮🇪 (@SteveyC9) reported 13 minutes ago

  @VodafoneIreland If there are webpages that I can access via Virgin Media or Three but not via your broadband service, then I think you have a problem.

• 
  Lawrence Landray (@Glawsloz) reported 16 minutes ago

  I cannot wait to find a way out of my @virginmedia fibre contract. What a shambles of a company. I book an appointment because my Hub4 isn’t working and they cancel it but don’t tell me. When I call to find out what’s happening I’m the told to “buy a dongle” so we have internet

• 
  Mark vix (@Vikk3rs146) reported 17 minutes ago

  @virginmedia Thanks to the shabby way you’ve treated us once again ..that’s it for us now 30+ years a customer but no more ..just signed up to Sky ..had enough of your shite service and inept customer service..oh and £45 a month cheaper