Virgin Media

Virgin Media Outage Report in Port Edgar, Edinburgh, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Port Edgar, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Port Edgar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Port Edgar, Edinburgh, Scotland 08/12/2025 09:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Port Edgar, Edinburgh, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Broxburn, Livingston, Kirkcaldy, Bo’ness and Cowdenbeath.

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City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Port Edgar, Scotland

Latest outage, problems and issue reports in Port Edgar and nearby locations:

  • storiesmidlife DrNickyHogan (@storiesmidlife) reported from Edinburgh, Scotland

    I try not to complain but my @virginmedia broadband has been down since about 3pm yesterday and still not working. Having to use 4G on my phone for everything 😡#broadband #internet #notgoodenough

  • chrisjayuk Chris Courtney-Borthwick 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@chrisjayuk) reported from Edinburgh, Scotland

    @virginmedia Nothing listed under status for my area. This is a constant issue since it was installed 6 weeks ago. Customer service don’t take it seriously. Not happy

  • mcdryburn Mark Cameron (@mcdryburn) reported from Edinburgh, Scotland

    @virginmedia what’s going on in Portobello with your broadband services. I upgraded to 350 package but since then the service has been terrible and now there appears to be a fault where the published fix time just keeps moving! #COMPLAINT #shitservice #thinkingofcancelling

  • chrisjayuk Chris Courtney-Borthwick 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@chrisjayuk) reported from Edinburgh, Scotland

    @virginmedia Awful service your supposedly 350mb service, constant drop outs n slow speed. Awful! Unimpressed. Helpline team hopeless! 🤬

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    @virginmedia Yes, it’s registered as being down just now and that an engineer is working on it.

  • cheepcheepcheep cheepcheepcheep (@cheepcheepcheep) reported from Edinburgh, Scotland

    @virginmedia internet issues in Lauriston Place EH39EY for myself and neighbours lately. Apparently no known faults but we’ve all just conferred and are having issues. Help!

  • tyler_jenny Jenny Tyler (@tyler_jenny) reported from Edinburgh, Scotland

    @virginmedia No...nothing listed that relates to the problem I'm having.

  • mastermc0 Grant (@mastermc0) reported from Edinburgh, Scotland

    @virginmedia I think I’ve fixed it will let you know if it reoccurs seems to be to do with using Modem mode on the router has been a known issue for a while that you don’t seem to be willing or able to push out a fix for

  • danto131 Antonio Dau (@danto131) reported from Edinburgh, Scotland

    @virginmedia Hello, I am experiencing internet issues. It has not been working since this morning.

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    @MrG48 @virginmedia Yep, same here too. They are the worst!

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    @virginmedia landline down due to power cut/surge in Shandon, Edinburgh EH11. @SPEnergyNetwork

  • 030594dill Bean (@030594dill) reported from Edinburgh, Scotland

    8 yrs with @virginmedia -numerous internet problems & no actual working phone for over 6 of those yrs, we finally decide to leave. After 30 mins on hold we’re told it will take a further 1hr on hold to get to the cancellation dept who will then require 30 days notice 😡 #rubbish

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    @virginmedia just lost BBC2 briefly in addition to Channel 4 and STV. Appalling service.

  • SharonSlayer38 Sharon Allison (@SharonSlayer38) reported from Kirkcaldy, Scotland

    @virginmedia still having problems with @facebook pictures, posts not downloading properly, starting to get annoying now to say the least

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    @virginmedia Channel 4 is down, BBC1 working though. My service has been shocking this week!!

  • AudreyBubbles Bubbles&Bling (@AudreyBubbles) reported from Edinburgh, Scotland

    @virginmedia Seems to be issue with the television service yet cannot phone as constant engages tone ... is there a known outage in any areas a in Edinburgh

  • brucerisk bruce findlay (@brucerisk) reported from Edinburgh, Scotland

    @virginmedia Sadly the internet is not working.

  • chrisjayuk Chris Courtney-Borthwick 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@chrisjayuk) reported from Edinburgh, Scotland

    @virginmedia The connection drops at the router, and on all devices. Your chat function in the app is rubbish as they always say “you’ll need to phone” this you end up repeating yourself. Apparently there is no issues - there is! I’d leave u back to sky 2mrw if I wasn’t stuck in a contract!

  • elbab58 elba58 (@elbab58) reported from Edinburgh, Scotland

    @VirginRed still haven’t been able to use 50% of pizza won free pizza last week and now got 50% crap virgin Red almost as bad as virgin Media

  • Sarz_92 Sarah Young (@Sarz_92) reported from Edinburgh, Scotland

    @virginmedia been on hold for over half an hour to speak to someone about whether or not I’m going to cancel my package 🤔 this bodes well for you.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mmiddleton92 Matthew Middleton (@mmiddleton92) reported

    @virginmedia why wont the number work for me to ring you. My Hub is broken again. Need it replaced. Tempted to cancel anyway but cant get through to do so.

  • majson83 Garry Brown (@majson83) reported

    @edwinaferg @virginmedia Edwina, I'm in Northolt near South Ruislip, ub5... had no Internet since yesterday am. Fix time was 7pm yesterday now 8pm tonight.

  • Matthew99029297 Matthew (@Matthew99029297) reported

    @Ofcom Virgin Media has been down since yesterday morning in Northolt/Greenford (London). They fraudulently marked the fault as fixed this morning at 9am and raised a new fault for the same issue to avoid compensation claims for potential 48 hour+ loss of service. Surely illegal?

  • no_coach COACH With NO Name (@no_coach) reported

    @virginmedia Everything..it won't help..it is a network issue. Virgin is either at capacity in my area or you are managing the network and throttling bandwidth in the area between 9am and 5pm weekdays. I will post the BQM graph to prove it.

  • MattyMerecat Matthew Harvey (@MattyMerecat) reported

    @SQRLTV @virginmedia Cancel and restart your contract then.

  • Paul0Hughes Paul Hughes (@Paul0Hughes) reported

    @virginmedia In a complaint response letter dated December 3rd and verbally on a call on the 28th of December.

  • jaydot_____ Ted DiBiase (@jaydot_____) reported

    @virginmedia I don’t mean to be rude but this doesn’t always have the correct information and for some reason you’ve now prevented customers from being able to get through to someone on the phone.

  • Loobeylou76 Louise Harford (@Loobeylou76) reported

    @virginmedia No idea John and can't get hold of anyone. The text service promises a call back within 24h that was 2 weeks ago an I keep trying. Had to extend old provider at short notice, paying more on a monthly contract now!

  • lastdrawsmac Liam Macpherson (@lastdrawsmac) reported

    @virginmedia I need to cancel my service

  • arshiariaz Arshia Riaz (@arshiariaz) reported

    @virginmedia Welll my update is no internet all day! Customer service only pick up sales calls they don’t help existing customers