Virgin Media Outage Report in Gartcosh, North Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gartcosh, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gartcosh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Gartcosh, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Hamilton, Bonnybridge, Larkhall, Cumbernauld, Larbert, Motherwell, Coatbridge, Airdrie, Bellshill, Denny, East Kilbride, Shotts and Wishaw.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Falkirk |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Gartcosh, Scotland
Latest outage, problems and issue reports in Gartcosh and nearby locations:
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia Still having issues Too mentally exhausted and disgusted to waste more time on another pointless phone call. Sought advice elsewhere and diagnosed a new set top box required. A reputable company unlike you would have delivered this and compensated me. You just don’t care do you?
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MR_RFK23💭
(@MR_RFK23) reported
from
Motherwell, Scotland
@virginmedia customer service and faults department, customer service is absolutely atrocious. 1 month ago I called up and took off sports. Today I wake up to no sports and NO kids. 1.30 mins on the phone and still not resolved! Told im on a different package, I don’t have Kids!
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Iain Wilson
(@iain40) reported
from
Glasgow, Scotland
@virginmedia is there problem with ntlworld email accounts just now. Can receive emails but not send. Continually states smpt password wrong
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Nik Rattray 🏴🇪🇺⚗️⚖️🔬🧬👨🏻🔬
(@NikRattray) reported
from
Glasgow, Scotland
@virginmedia been receiving some pretty unhelpful advice from your help desk team with no real resolution. Didnt get a manager's call back and have been treated pretty rubbish. Any chance you can help me?
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia Can’t watch them @virginmedia as service not working and you have left me hanging on phone for over 90 minutes.
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Stephen Neilan
(@kotr76) reported
from
Hamilton, Scotland
@virginmedia thank you for the excellent customer service. 38min long phone call which has ended with being cut off. Of the 38mins, i reckon I spent a good 25mins on hold or waiting in a queue
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Naomi_G_Brown
(@naomi_G_brown) reported
from
Glasgow, Scotland
@virginmedia hi there just wondering what's up with the Broadband in the G3 area? It has been abysmal all week, today alone it has already gone down at least 5 times... Tried calling, gave up due to on hold fatigue 💤
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Éraic Lyrios
(@EraicLyrios) reported
from
Glasgow, Scotland
@virginmedia you told me a router would be delivered on Saturday. Yodel says they couldn’t access the building, even though we were all in. You told me it would arrive today, yodel just rebooked it for tomorrow. I have been your customer for 3 days and I already want to l LEAVE
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia ...and after the 90 minutes you decide to hang up WHY????
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Elenita
(@Coops_71) reported
from
Thornliebank, Scotland
@bless_machine @SkyUK @virginmedia Thanks, but my parents have cable and no issues. And I don’t think they ever had a 47% increase on their monthly bill with no warning.
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Charles
(@cdoolan78) reported
from
Kirkintilloch, Scotland
@virginmedia can u get my WiFi sorted not paying £54 for this **** going to another company this is the third day running and not even getting a response of u !! Supposed to get 108mb and getting 5🤬🤬
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Ellenor
(@supaellie1) reported
from
Glasgow, Scotland
@virginmedia this has got to be THE WORST service in the whole world. Been a virgin customer for years and years then when you bill goes up and you phone you get a good deal... promised a deal. Sitting all day waiting for instalment to phone to be told it was rejected!
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Max/Magnus Joss
(@magnusjoss) reported
from
Glasgow, Scotland
@virginmedia It's not an area issue; you prematurely closed my account on the wrong date as I'm moving house and the team members handling the cancellation put the wrong date in. I phoned customer service yesterday morning and was able to be reconnected, it's fixed now.
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Andy Bryan
(@andybryan11) reported
from
Glasgow, Scotland
@virginmedia is there an issue with the TV GO app? Had an error message last 2 days?
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Andy 'Ginge' Ritchie
(@AndyRitchie12) reported
from
Glasgow, Scotland
@virginmedia good morning, we've had numerous phone calls over the past few days from a call centre claiming to be you guys.. Saying that there is an issue with our router and asking us to tell them what lights are on etc? Is this a scam as I feel uncomfortable giving that info.
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia No service for 2 days and been awaiting assistance on phone for over an hour. Do I wait forever or cancel my direct debit now?
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JeepSco - MM7SCO
(@ScoJeep) reported
from
Cumbernauld, Scotland
@virginmedia I sent a complaint in to your company 10 days ago regarding my shocking ping rates and slow speeds on my broadband. Still no response, not even to confirm you received my complaint. After 1 hour on hold without even speaking to an agent, I get disconnected.
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Steebee
(@steebee35) reported
from
Glasgow, Scotland
@virginmedia I haven't been able to watch my virgin go app for months, continually being asked to register the same device to the point I can't watch anything, useless service
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Charles
(@cdoolan78) reported
from
Kirkintilloch, Scotland
@virginmedia My wi fi is down again getting nothing since I’ve been on this new contract nothing but hassle I’m going to new supplier won’t be touching virgin ever again !!!!!!
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Max/Magnus Joss
(@magnusjoss) reported
from
Glasgow, Scotland
No Internet in my flat for the next few days since virgin media is ~incompetent~ so could somebody, like, pop a red or blue smoke signal somewhere if one of the candidates reaches 270?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Raman Kumar
(@mandax_xx) reported
. @virginmedia I have also raised ticket where person assumed me calling on customer have resolved and terminated the account. This a very painful and unprofessional behaviour from private like yourself (2 or 3)
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Laughing Armadillo
(@ez_jokka) reported
@virginmedia Can someone DM me a proper email address? Or a free phone number. I'm afraid I don't trust Virgin to reimburse me. I can't afford to spend anymore money on this. Do I need a new hub? Surely you've seen other people having similar issues today
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Connor Christie
(@consradftw) reported
@virginmedia Thanks. Need to cancel my account as I’m leaving the country and out of this property by 12/05/21
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Kayleigh Addinell
(@MsNitro) reported
@virginmedia awaiting the promised resolution from the problem with my Grandad's phone bill, that should be today some time. Look forward to it......
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Stuart Watson
(@Stuarty2k11) reported
@virginmedia please could you check the health of our broadband line, am on furlough for a week and trying to do a bit of gaming and getting awful lag. EN10, area 24
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julie delaire
(@juliestevens2) reported
@virginmedia No I'm am not and I wasn't even asked . I was just told they won't book any one to come out and fix it because of covid
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julie delaire
(@juliestevens2) reported
@virginmedia I have spent over an hour talking to 2 different people and having to use my mobile because the land line isn't working due to the damaged boxes. It's not good enough ... I'm not paying to ring you yet again ... Terrible customer service ,terrible equipment 10 days terrible TV
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Mossy
(@MrBiggerexia) reported
@virginmedia It’s not really good enough to wait 28days to be contacted over a broadband issue which I pay for is costing my wife earning money 😡
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Mark Frost
(@MrFrostMaths) reported
@virginmedia not been able to make or receive calls this morning. Not useful when I’m in the process of buying and selling my house and need to contact the estate agents. Also my daughter is with her grandparents and I can’t ring them. Please help
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Chris Mayers
(@TheRealChrisM) reported
@virginmedia I'm also still owed £5 from when I closed my account over a month ago. This wasn't a complaint, just what was due to me when we closed the account...