Virgin Media Outage Report in Gartcosh, North Lanarkshire, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gartcosh, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gartcosh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 03: Problems at Virgin Media
Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Gartcosh, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Larbert, Coatbridge, Falkirk, Airdrie, Motherwell, Bonnybridge, East Kilbride, Newton Mearns, Hamilton, Cumbernauld, Larkhall, Uddingston, Bellshill and Denny.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
||
| Larbert |
Phone | |
| Coatbridge |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Glasgow |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gartcosh, Scotland
Latest outage, problems and issue reports in Gartcosh and nearby locations:
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gary nelson*
(@nellygaz) reported
from
Hamilton, Scotland
@virginmedia buzzing coming from the box at the wall thought it was coming from TV but was getting louder and was at the wall were cables come in. Anyone else had this problem? Buzzing stopped when turned off at the mains.
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Angela Kyle
(@Lomondsmum) reported
from
Wishaw, Scotland
Really getting fed up with the dropping of my home wifi signal @virginmedia I have used all my mobile data due to thisand my husbands conference calls are terminating. Have tried calling but getting no where fast. 😡
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Lindsay Armstrong
(@baggyp71) reported
from
Glenmavis, Scotland
OMG that’s the third time my @virginmedia box has cut out and rebooted itself in the last half hour. So frustrating when you are trying to watch something. What is going on????
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Lindsay Armstrong
(@baggyp71) reported
from
Glenmavis, Scotland
@virginmedia I have used this but it says there are no problems in my area or with my box. It has just cut out and rebooted again. 😖
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Craig wants indy
(@lordchaff) reported
from
East Kilbride, Scotland
@virginmedia filled in an online complaint form two weeks ago and have heard absolutely nothing. Customer service with virgin is non existent
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Neil Crossan
(@quietarea1) reported
from
Glasgow, Scotland
@virginmedia virgin business. Phoned 4 times seemingly had signal sent to fix. Nothing happened at all. Over promised under delivered
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Angela Kyle
(@Lomondsmum) reported
from
Wishaw, Scotland
@virginmedia Thank you again for your reply and your help. I would actually like to speak to someone in a UK office tomorrow please. How do I go about this?
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Topknot Sandshoe
(@JusticeG74) reported
from
Hamilton, Scotland
@virginmedia hi, I’m looking to speak to somebody regarding an erroneous default that’s due to appear on my credit file. You are impossible to speak to, unless you are trying to sell me something. Can you help?
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Iain Dunbar
(@_iain_dunbar) reported
from
Cambuslang, Scotland
@virginmedia also it’s amazing how responsive the chat is when you are trying to upgrade but how unresponsive it is when trying to cancel. #virginmedia
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
53 minutes on the phone today to @virginmedia trying to add @PremierSportsTV to watch the @ScottishCup games. Completely shambolic service from start to finish.
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Andrew Bradley Photography
(@AndrewCameraGuy) reported
from
Glasgow, Scotland
So ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that it’s barely useable. Only a week to go of the worst service. #broadband #dontsettle
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Kevin Keenan
(@Kev_Keenan) reported
from
Hamilton, Scotland
@virginmedia I am paying for 600mb broadband but for over a month I have never seen speeds above 75mb. Tried the online advice, no change. Can’t get through to customer service as waiting times are over an hour. Any hints? It’s been a year of lockdown so not buying that excuse.
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Angela Kyle
(@Lomondsmum) reported
from
Wishaw, Scotland
@virginmedia The ability of your agents has never been questioned and is not my reason for asking. I will let you know how I get on with my new router, my second new router in 6 months.
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David Houston
(@hoostie101) reported
from
Glasgow, Scotland
@virginmedia as a 25 year plus customer I’m shocked by your behaviour. I got £4.50 increase notified mid jan and called virgin. I was given automated option that said no increase (your system). Now virgin say no record and have introduced increase 😡. Shameful
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Gerard Asterisk 'Em 🍷
(@Gerard_D_) reported
from
Glasgow, Scotland
@cartujakds I've had my national insurance number used some amount recently, and Virgin Media issues, despite leaving them over three years ago.
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David Houston
(@hoostie101) reported
from
Glasgow, Scotland
@virginmedia I’m an existing virgin media customer and considering switching my wife and my sim only deal from Tesco and O2 to virgin mobi. Is there a family deal you can offer us?
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Charles
(@cdoolan78) reported
from
Kirkintilloch, Scotland
@virginmedia hi virgin I would just like to tell you your broadband is ****!!!! Can’t even get a signal to my bedroom nxt door as soon as I can I’m off to another provider nearly £60 a month and can’t get a signal 🤬
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David Houston
(@hoostie101) reported
from
Glasgow, Scotland
@virginhelp I’ve been a virgin media customer for 25 years and am raging after receiving a massive hike in my monthly payments. My contract comes to an end and I’m minded to move. Can you call to discuss or provide complaints number.
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Angela Kyle
(@Lomondsmum) reported
from
Wishaw, Scotland
@virginmedia @virginmedia done all the usual troubleshooting. Finally got through to customer service and a new hub is being sent out. Initially in 5 days but I escalated it and it’s coming in two. I still find this unsatisfactory though because we need to work from home.
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Lindsay Armstrong
(@baggyp71) reported
from
Glenmavis, Scotland
@virginmedia None of the options relate to the issues I am having. The box keeps switching off and restarting itself !
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sebastian
(@Sebshpiel) reported
@virginmedia reset wifi box but still no internet. Help pls
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Paul Smith
(@Paul_CR_Smith) reported
@virginmedia Once again cut out twice tonight. Dreadful reliability
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🤍
(@sazisannoyed) reported
VIRGIN MEDIA Y U DO ME LIKE THIS????? UR TELLING ME I WAITED OVER AN HOUR FOR U TO HANG UP ON ME AND TELL ME TO CALL AT 8 2MORO, I COULD’VE USED THIS TIME TO STUDY IM GONNA CRY 😭
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Nichola
(@NicholaDeering) reported
@virginmedia I’ve been trying to contact you for nearly a month spending hours on hold to cancel free trial of skysports which we have never even watched. I can’t find a way to do this online despite more hours of trying. I don’t want it, can’t cancel 🤬 now being billed for it!
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Arunkumar Sethuraman
(@arunsethu) reported
@virginmedia When should I expect a response? Btw good job ! your equipment collector arrived from nowhere to collect my old devices. If only your customer service personnel were only half effective as them.
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Simon Taylor
(@SJTaylorrh42ld) reported
@virginmedia Thank you ZR. I had to drop off after 2 hours (kids bathtime). Our internet keeps cutting out. Been happening for months but today it happened as my wife was tutoring and she couldn't get back on "unstable connection" . She is freelance and feedback was far from good
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JO KAZIBWE | LIFESTYLE & TRAVEL
(@Jo_Kazibwe) reported
@virginmedia To recap...I've run tests, I've reset the router, I've rebooted the router..internet has not been working since 11am. Doesn't matter if the wired connection is working or not because that doesn't fix the issue I'm having?? And having a working wired connection is useless to me
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Mal
(@malforanmcfc) reported
@virginmedia How heartless to put it up when in a pandemic people losing jobs like me. Awful
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Brian Donaldson #excludedNI
(@Spurschef) reported
@nichola_daly @virginmedia My tv or sky box drops out of WiFi every night and my phone uses 4g can’t really see the point in this awesome service they claim to have.
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Mandi
(@amanda_wade) reported
@virginmedia No I haven’t.. my convection problems are unresolved.. I’m looking into changing my broadband this is such a bad service I understand your under staffed all companies are but 3 hours on hold