Virgin Media Outage Report in Carluke, South Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carluke, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carluke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Carluke, South Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Bellshill, Livingston, Airdrie, Motherwell, Coatbridge, Hamilton, Bathgate, Larkhall, Bothwell, Blantyre, Strathaven and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Bellshill |
Internet | |
| Bellshill |
Wi-fi | |
| Livingston |
Wi-fi | |
| Airdrie |
Total Blackout | |
| Livingston |
Internet | |
| Motherwell |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Carluke, Scotland
Latest outage, problems and issue reports in Carluke and nearby locations:
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Donna Hughes
(@weedonski) reported
from
Airdrie, Scotland
@gerriohear @virginmedia @scotgov Is this from home G? Ours has been running so slow the last couple weeks x
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soph
(@s6phy) reported
from
Motherwell, Scotland
virgin media being down on Christmas Day is v virgin media of them. Scumbags.
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Conor Burns
(@ConorBurns67) reported
from
Coatbridge, Scotland
@virginmedia Both not working
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Stephen McLaughlin
(@StephenMcAtDell) reported
from
Carluke, Scotland
@virginmedia Hi team. I’ve been trying to order a WiFi booster after one was supposed to have been sent weeks ago and hasn’t arrived. I’ve tried phoning and going via your Connect App, with no success. Can you help please? Thanks
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Quantum Skyline
(@QuantumSkyline) reported
from
Motherwell, Scotland
@Dexisson @virginmedia Cancel your direct debit
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Stephen Neilan
(@kotr76) reported
from
Hamilton, Scotland
@virginmedia thank you for the excellent customer service. 38min long phone call which has ended with being cut off. Of the 38mins, i reckon I spent a good 25mins on hold or waiting in a queue
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Shawsy67
(@shawsy67) reported
from
Airdrie, Scotland
@virginmedia I have tried twice to get through on the phone for nearly a hour each time, can someone help me?
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Ross Reid
(@RossRei13692512) reported
from
Uddingston, Scotland
@virginmedia VM service shocking once again
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Shawsy67
(@shawsy67) reported
from
Airdrie, Scotland
@virginmedia got problems with my tv, can’t get through on phone
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Kammy Singh
(@kammysingh74) reported
from
Coatbridge, Scotland
@virginmedia It absolutely shocking that we have to wait nearly a week for an engineer to come out because we have no service at all. In the meantime, I cannot work from home which leads to us as a family losing money especially in the current climate...
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Ally Mason
(@allym08) reported
from
Hamilton, Scotland
@virginmedia broadband has just stopped working in ML3 . Usual resets had no effect 11mb on M600 fibre?? Can you help?
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Sam Cairns
(@cprosam) reported
from
Motherwell, Scotland
@virginmedia I have spent around 4 hours this week online and on the phone. All I want to do is simply upgrade my package without success. Please help !!!
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Conor Burns
(@ConorBurns67) reported
from
Coatbridge, Scotland
@virginmedia Wifi still not working. Been down for about 4 days now. Ended up unplugging our superhub 2 and plugging in the superhub 3 which was sent out a while back. Still not working though
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Cara
(@lennonsghirl) reported
from
Coatbridge, Scotland
@virginmedia had there been reported broadband issues in the ML5 area this morning? My service died about 20 mins ago and I can’t get back online. I’m working from home and have a meeting later on so any info would be great! Thanks
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Sam
(@ifeelalright) reported
from
Motherwell, Scotland
@virginmedia Can't help but notice the same thread in the replies to your tweet. Terrible service, broad band cuts out constantly and no deals for long time customers. I agree with them all. Watch for the bot response below👇👀
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Gary Robinson 🇧🇬🏴🇪🇺
(@ragazzoscot) reported
from
Coatbridge, Scotland
Hi @virginmedia - internet and TV down in ML5, Coatbridge. Spoken to neighbours who have same issue. Any idea of issue and ETA on fix?
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Fraser Whyte
(@weewhytey) reported
from
Hamilton, Scotland
@virginmedia Had no issues until this year already signed up with sky due to how badly the situation was handled
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Gary Preston
(@Gaz_Preston) reported
from
Motherwell, Scotland
@virginmedia Truly awful Internet service provided since I joined 18 months ago. Disconnects constantly, 20mb download speeds when I should be getting at least 200Mb. Home working becoming impossible due to constant outages. Old dial-up connection was better ☹
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MR_RFK23💭
(@MR_RFK23) reported
from
Motherwell, Scotland
@virginmedia customer service and faults department, customer service is absolutely atrocious. 1 month ago I called up and took off sports. Today I wake up to no sports and NO kids. 1.30 mins on the phone and still not resolved! Told im on a different package, I don’t have Kids!
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Stephen McLaughlin
(@StephenMcAtDell) reported
from
Carluke, Scotland
@virginmedia Hi team. Can anyone help with this please? Is there a number I can call to speak to someone?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Touhig
(@jontouhig) reported
@virginmedia WiFi dead spots in my house. The Signal to the hub is strong but the areas of the house there are now losing or have poor signal I’ll be coming more and more. It’s not a big house. Sometime we have issues in the same room as the Reuter.
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WRESTLING
(@jawaid_mr) reported
@virginmedia The other alternative is the engineer said you can buy it from Amazon two sets for £40 and he said if you close the door you’ll still get a signal and they’re very good he told me so what do you suggest
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Bigpee
(@Bigpee8) reported
@virginmedia Yes it’s saying tomorrow at 2.15pm are we getting reimbursed for this intermittent service am I getting reimbursed for the time I’ve lost trying to get my work done...it always seems there is an issue in our area
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Kaye8a.
(@KayethenLFC) reported
@PsychoRelic_ Yeah but I’m on virgin media so I can’t login to sky go to watch it have to watch through the sky sports app
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WRESTLING
(@jawaid_mr) reported
@virginmedia Steve Ramsbottom will be coming the broadband special is he is higher than the other tech advisors do you think he will be able to sort my Wi-Fi issues out and the advisor on the phone line he said it’s up to him if he will get free virgin pods is he right the advise
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Hayley Mckee
(@HayleyMckee89) reported
@virginmedia If you look into it there are issues in the area. I have been advised virgin media are unable to update their systems quick enough
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Frances Brody
(@FrancesBrody) reported
@virginmedia I got someone to come in and fix it.
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WRESTLING
(@jawaid_mr) reported
@virginmedia Sometime is when I Twitty you but you don’t respond to all my straightforward questions is it because your manager said something not to respond to all my questions how come is virgin corporate never Twitter me can you answer me that question
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Tracy Watson
(@TracyWa10966334) reported
@virginmedia Constantly slow speeds and disruption of service despite numerous calls and emails stating bb has been upgraded
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Jake
(@ImShakeyJake) reported
@virginmedia hi I keep getting an unavailable due to restrictions message on virgin go. Bt sport worked fine last week so what's going on? Now getting the same problem trying to watch Gordon Ramsey on channel 4s seven channel. Ridiculous