Virgin Media Outage Report in Carluke, South Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carluke, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carluke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Carluke, South Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Motherwell, Bathgate, Bellshill, Livingston, Bothwell, Hamilton, Airdrie, Coatbridge and Wishaw.
| City | Problem Type | Report Time |
|---|---|---|
 Motherwell |
Internet | |
| Bathgate |
Internet | |
| Bellshill |
Wi-fi | |
| Livingston |
Internet | |
| Motherwell |
Wi-fi | |
| Motherwell |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Carluke, Scotland
Latest outage, problems and issue reports in Carluke and nearby locations:
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CAJ
(@carolstrach) reported
from
Coatbridge, Scotland
@virginmedia hi had call from you guys saying as a loyal customer you would add on calling mobiles to my landline. Then agent mentioned TV package and when I declined said he’d leave my package as it was and rang off!!! Not impressed!!
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Sean Kelly
(@seanpdkelly) reported
from
Coatbridge, Scotland
@virginmedia having nothing but issues with your WiFi! Regretting switching over. Nightmare.
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CAJ
(@carolstrach) reported
from
Airdrie, Scotland
@Rickster1873 @virginmedia That explains a lot!!!! I’m in Airdrie and got no service! Fortunately I can get 4G
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Alan Lappin
(@GiggsyBlantyre) reported
from
Hamilton, Scotland
@SupportPDC **** them then mate! Having a similar problem with @virginmedia - given them ample opportunities to sort an issue, no joy. Just cancelling the direct debit instead, that’ll instigate them to contact me!
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ℛᴀɴɢᴇʀs ℬᴇᴀʀ®
(@TheRangersBear) reported
from
Motherwell, Scotland
@johnmclaren1972 @virginmedia That was why I left them for Sky but they NEED to guarantee your price for the term of your contract now or your legally entitled to terminate your contract there and then.
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steven smith
(@19StevenSmith87) reported
from
Airdrie, Scotland
@virginmedia phoned up to change my tv package and the person barely spoke a word of english, so I hung up in frustration and the chat has been busy every day for about a week Can u maybe help me
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Morag
(@Moggydd) reported
from
Motherwell, Scotland
@SnoBaloyi @virginmedia I have no service on ML2 area
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Laura-Ann🤓
(@Squibster_LA) reported
from
Wishaw, Scotland
@virginmedia @hartey11 You need an internet signal to chat over webcam. But your tv and broadband are still down.
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Stephen Fallon
(@sffallon1) reported
from
Hamilton, Scotland
@virginmedia Absolutely shocking broadband, don’t join Virgin media folks, I upgraded last month and WiFi signal is shocking , better of with old dialup 😡😡
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Gavin Jackson
(@Wizzler_uk) reported
from
Motherwell, Scotland
@virginmedia @Shadow_Official Haha if I called right now and said I had issues with shadow (I don't use mine for gaming) you're "support" wouldn't have a clue what I'm talking about, then they'd say everything looks fine on your end so it must be (a) my pc, (b) shadows servers or (c) it's someone else's fault
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Will N7
(@Will_L_Penn) reported
from
Motherwell, Scotland
@virginmedia our broadband and tv is down and when I try to contact customer support the wait is over 30 minutes what’s going on post code is ML1 1HW
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Darrell Anne Atkins
(@DarrellB91) reported
from
Livingston, Scotland
Trying to deal with @virginmedia on behalf of my Gran is one of the most frustrating things. All we want to do is downgrade her package and I've been passed to so many different people. I bet they would keep you on the phone if you wanted to cancel!
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CAJ
(@carolstrach) reported
from
Airdrie, Scotland
@virginmedia like many others I have no internet service I’m in ML6. For a communications company your communication and customer service are shocking!!!
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kasule
(@wearekasule) reported
from
Coatbridge, Scotland
@Cliff_Hill @spindlingdude @virginmedia Bobbys got 4 mates coming for a ‘sleep over’ I may have to get some board games out. Down completely now. 😩
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Davie
(@DavieRiffraff60) reported
from
Airdrie, Scotland
@juliagoulding @virginmedia A absolute disgrace Julia I waited bloody 2 bloody days on @virginmedia guy to fix internet a joke two days off work
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Gavin Jackson
(@Wizzler_uk) reported
from
Motherwell, Scotland
@virginmedia @Shadow_Official Just like the home hub 3 issues.
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Gavin Jackson
(@Wizzler_uk) reported
from
Motherwell, Scotland
@Vadoseflame @Shadow_Official @virginmedia Never have been, I remember having a local techs mobile number because anytime anyone joined locally it borked my connection, and he'd fix it on the way home. So many 2hr+ calls to tell them I was offline and go through "diagnostics".
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MunsterBecks
(@Beckinder) reported
from
Coatbridge, Scotland
@virginmedia But it's not my fault you cannot transfer my service. Yet I'm being penalised for it
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CAJ
(@carolstrach) reported
from
Airdrie, Scotland
@Rickster1873 @virginmedia Yeah mine is just the same! Gonna call them now for a laugh!! Their Twitter is absolutely no help at all and for a Communications company is shocking!!!
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CAJ
(@carolstrach) reported
from
Coatbridge, Scotland
@virginmedia hi there! You have already said I can’t have the upgrade to my phone service that you offered me because I wouldn’t take TV package! SO PLEASE STOP CALLING!!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Lewes-Bouttell
(@AndyLewes) reported
@virginmedia intermittent broadband signal in RH2 - Area Reference 20.
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DadBodChef
(@DadBodChef) reported
@virginmedia Thank you and what steps are actually being taken please to fix the issue on my account? Perhaps you could DM me, take my details and have a look to save me doing the running around as I have been for 2 months now with no results?
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...
(@eyebeams) reported
@virginmedia But YOU caused the problem stop deflecting. I will raise a complaint
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Aj_04
(@aj_superstar_h) reported
@virginmedia Misinformed about an internet package . Called to see if I will get the free wifi pods which were promised then was told I would get a sim card from o2 aswell? Never was informed about that, the 2nd colleague said you will get the offer for what you were told, only to be told 1/2
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W impish
(@Wimpishpompano) reported
@virginmedia No idea it claims there are no service problems but I have been having problems all day
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A.R
(@Rose_KA28) reported
@virginmedia We were lied to, a replacement box was never even booked. This is not acceptable - how do you plan to sort this @virginmedia ?
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Sarah Whitfield
(@sarahlwhitfield) reported
@virginmedia Broadband is still awful, my mum works from home and has had to go into the office today after trying to log on for 2 hours. This seems to happen every time we have hot weather 😕 So slow can't even run a speed test
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Pippa James (she/her)
(@Pippa_jam) reported
@virginmedia you cancelled my mum's installation and rearranged for almost 4 weeks later. She lives alone, has no mobile service and is now isolated completely. This is so unacceptable
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DadBodChef
(@DadBodChef) reported
@virginmedia I’ve already done so via WhatsApp probably 4 or 5 times now. I don’t really have the time to keep doing this, or calling up and waiting on hold to try and resolve it. It should not be me making this effort to fix the problem?
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Conan the Librarian
(@Conanlibrarian9) reported
Hello @virginmedia - I'm moving house to somewhere your service doesn't cover. Been waiting on hold for absolutely ages and have been waiting for a Live Chat representative for the same amount of time. Are they okay? Apparently some people have waited days lol