Virgin Media Outage Report in Carluke, South Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carluke, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carluke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Carluke, South Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Hamilton, Bellshill, Motherwell, Livingston, Coatbridge, Airdrie, Larkhall and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Hamilton |
Internet | |
| Hamilton |
Phone | |
| Bellshill |
Wi-fi | |
| Bellshill |
Internet | |
| Bellshill |
Internet | |
| Hamilton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Carluke, Scotland
Latest outage, problems and issue reports in Carluke and nearby locations:
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paul
(@pw7875) reported
from
Motherwell, Scotland
@virginmedia hurry up fitbaw gonny start an no service no wonder customers leave your fly by night company and join sky
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steve berridge
(@Scotwolf2Steve) reported
from
Livingston, Scotland
@virginmedia hi TV box & Router switched off and rebooted minutes later, No broadband since. Got live TV but catch up etc not working. EH54 5HR. Used online help wasn't working, but is now saying network error. Can you confirm problem I've rebooted router etc. Thanks
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Gary McKelvie
(@garymckelvie) reported
from
Hamilton, Scotland
@virginmedia been without email since Wednesday & phoned only to be advised it could be down for a further 7 days…absolute shambles. No detail on why or what is being done to resolve. Any answers?
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Papa Raymondo
(@raymi37) reported
from
Chapelhall, Scotland
@quigley_mick @virginmedia @virginmedia service is getting worse mick I’m thinking of a change far too dear as well
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oor Jim
(@jimnimmo60) reported
from
Airdrie, Scotland
@virginmedia disgraceful customer customer service from you. Trying to sort your mistake and being hung out out to dry. Prepare for cancellation. Almost 90 minutes on the phone and still being told to wait. Total disrespect for a long time customer. No more.
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oor Jim
(@jimnimmo60) reported
from
Airdrie, Scotland
@virginmedia trying to get one of my boxes switched on and your abysmal customer service has no clue to what I’m asking for. Prepare for cancellation. Disgraceful service. Over an hour on the phone.
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Valerie Hepburn
(@ValerieHepburn4) reported
from
Hamilton, Scotland
Once again unbroken promise from Virgin Media. Still awaiting refund. Disgusting customer service from this company.
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ianjac
(@ianjac2) reported
from
Harthill, Scotland
@virginmedia No there isn't I was meant to get an engineer out last Saturday according to your live help chat line and that never happened
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Bee 🍀💚 !!
(@celticghirl_bee) reported
from
Motherwell, Scotland
@virginmedia Your WiFi is absolutely horrendous. Sick of phoning about it. Got a booster and honestly it's made no difference whatsoever. Working from home and constantly being cut off when in meetings. Going to cost me my job at this rate. Ongoing issues for months. Ridiculous
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John Simpson
(@JohnSimpsonBIM) reported
from
Gartcosh, Scotland
@virginmedia Broadband down in G69. Is this being looked at?
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Craigie
(@craigie69) reported
from
Motherwell, Scotland
@virginmedia are you having problems with your spam filters. Suddenly in last week getting inundated with spam to my inbox. My dad the same. And nothing automatically going into spam folders like before.
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Alan Martin Lappin
(@GiggsyBlantyre) reported
from
Hamilton, Scotland
Is anyones @virginmedia telly not working? In G72 specifically. Can’t contact them via phone, and when I try to use the service status tool, it’s unavailable.
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steve berridge
(@Scotwolf2Steve) reported
from
Livingston, Scotland
@virginmedia no TV service in Livingston Nothing on service status page. Did all the tests. Nothing, no TV. Checking online seems I'm not alone. Any update or acknowledgement Virgin Media? #virginmediadown #VirginMediaTVdown #virginmedia
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ianjac
(@ianjac2) reported
from
Harthill, Scotland
@virginmedia Hi Can you please tell me what to do to get an engineer to my house to fix my broadband issue as your helpline is no use thanks for all your help in advance
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Judith Boyle
(@JudithBoyle3) reported
from
Livingston, Scotland
@virginmedia A better service from virgin media
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ianjac
(@ianjac2) reported
from
Harthill, Scotland
@virginmedia I would just like an engineer to come to my house next Saturday as early as possible and fix my hub3 thanks as I know it is not working properly as when I try to connect my phone on wifi the is no network name like wm8763213 for example
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TED 🏴🇬🇧
(@TEDDYBEAR2079) reported
from
Motherwell, Scotland
@virginmedia @virginhelp I am recieving one of your customers contact details, phone no... contract detail... billing info to my email address... the customer has the same name as myself... tried to contact Virging but to no avail...
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Valerie Hepburn
(@ValerieHepburn4) reported
from
Hamilton, Scotland
@suzy1963 @virginmedia I cancelled my services in July last year and still awaiting refund disgusting service from Virgin and certainly wouldn’t recommend
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Kirsty
(@Kirstym82kirsty) reported
from
Motherwell, Scotland
@virginmedia unfortunately I don't have 2 days to spend waiting on getting through Watts app is taking upto 5 days for a reply the issue is an overheating router so why can't you just send one
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Garry Stevenson
(@gazstevo) reported
from
Birkenshaw, Scotland
Seriously @virginmedia , after your phones not working for two days, you put me on hold for 45 minutes then hang up. Anyone would think you are purposely making it hard for customers who want to leave.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Garry Griffin
(@fellowdrummer) reported
@virginmedia Well I was told on the phone that my account isn't suspended even though your app is telling me it is and I also have no Internet access. I need this problem solved and no one mentioned why my credit limit was changed or if I could change it.
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Family Fun
(@FamilyFunFilms) reported
@virginmedia Both, with the router in both WiFi and modem only mode it’s the router that’s giving this errors in its network log. My parents who live 6 doors away and other neighbours in the area are having the same problems constantly. It results in a intermittent connection.
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spookstvgaming
(@spookstvgaming) reported
@virginmedia area 26. Am having issues with bb it’s slow as hell done all trouble shooting an still the same
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kenny blythe
(@kennyjblythe) reported
@virginmedia No, I'd rather wait to see how long it will actually take for someone to call me. Your target is within 4 hours, that was 3 days ago. I'm not paying more to call your 03 number again and again. Poor customer care
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Family Fun
(@FamilyFunFilms) reported
@virginmedia Yeah, done a pin hole reset a couple of times and no change. Ran the diagnostics and no problems found, yet the network log has critical errors every day. It’s the same for my parents and neighbours around me.
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Carl Difford
(@CarlDifford) reported
Does @virginmedia actually have a customer service department? Put in complaint (loss of service, etc) several weeks ago - got undated reply saying I had 28 days to respond or they'd assume it accepted. Responded via 'signed for' letter & got reply saying they'd received it...
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cathy hawkes
(@caffywaffy) reported
@virginmedia internet issues, can’t log into account as cannot find details. Customer for over20 yes. Help please
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debbie oshaughnessy
(@debbie99) reported
@virginmedia APPALLING SERVICE EVEN BY YOUR STANDARDS! RUDENESS LACK OF HELP, NUMEROUSVPHONE CALLS!SHAME ON YOU
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CavershamPhysicsTutor
(@CavershamCarl) reported
@virginmedia Week that was a waste of time! They just said that they were unable to help and that I should ring 150 instead. Perhaps 150 will tell me to try the text line and I'll be back to square one.
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⚫️Lisa Britton #FBPE 3.5% #WearAMask 🇪🇺🇨🇾🇬🇧
(@lisa_jayne_b) reported
@virginmedia The account closed a couple of years ago. The email address still works and all kinds of spam/phishing mails arrive through it on my pad. Plus loads of mailer daemons. We just want the email address shut down.