Virgin Media outages and service status in Carluke, Scotland
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Carluke, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- Internet (46%)
- Wi-fi (23%)
- TV (23%)
- Total Blackout (8%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Carluke, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carluke, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Carluke, Scotland
The most recent Virgin Media outage reports came from the following cities: Motherwell, Livingston, Hamilton, Airdrie, Bellshill, Wishaw, Carluke, and Bothwell.
| City | Problem Type | Report Time |
|---|---|---|
 Motherwell
|
Internet | 7 days ago |
|
Livingston
|
TV | 8 days ago |
|
Motherwell
|
Internet | 9 days ago |
|
Hamilton
|
TV | 11 days ago |
Community Discussion
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Virgin Media Issues Reports Near Carluke, Scotland
Latest outage, problems and issue reports in Carluke and nearby locations:
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The Lanarkshire Laird (@Lshire_Laird) reported from Motherwell, ScotlandHi @virginmedia after 2 weeks of repeated calls and being promised a new remote ordered each time when it wasn’t, I finally reached a customer service agent called Maciej Betnat who took the time yesterday and today to help. He is great & I want to see that this is recognised. 👏🏻
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Alison (@alied321) reported from Livingston, Scotland@virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?
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soph (@s6phy) reported from Motherwell, Scotlandvirgin media being down on Christmas Day is v virgin media of them. Scumbags.
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Garry Stevenson (@gazstevo) reported from Birkenshaw, ScotlandSeriously @virginmedia , after your phones not working for two days, you put me on hold for 45 minutes then hang up. Anyone would think you are purposely making it hard for customers who want to leave.
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The Lanarkshire Laird (@Lshire_Laird) reported from Motherwell, Scotland@virginmedia Pretty sure you could be asking fir my details in a DM. Otherwise, what was the point in replying to me in the first place. Never mind, I’ll stick to keep calling.
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Topknot Sandshoe (@JusticeG74) reported from Hamilton, Scotland@virginmedia hi, I’m looking to speak to somebody regarding an erroneous default that’s due to appear on my credit file. You are impossible to speak to, unless you are trying to sell me something. Can you help?
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Yaco (@Yaco1872) reported from Larkhall, ScotlandAnyone else’s premier sports feed on virgin media ******* awful?
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Alan Lappin (@GiggsyBlantyre) reported from Hamilton, ScotlandHere @virginmedia - any idea of some suggestions please, on how to contact your complaints/Customer Relations Team about a complaint I’ve submitted? Tried phoning, passed from pillar to post in the sub-continent, and getting nowhere. Two words: NOT GOOD ENOUGH.
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Stephen McLaughlin (@StephenMcAtDell) reported from Carluke, Scotland@virginmedia Hi team. I’ve been trying to order a WiFi booster after one was supposed to have been sent weeks ago and hasn’t arrived. I’ve tried phoning and going via your Connect App, with no success. Can you help please? Thanks
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Lady Ra_Bleather🏴🇺🇦 (@ra_bleather) reported from Motherwell, Scotland@virginmedia After spending hours trying to get through to you yesterday on the phone I raised a complaint about that. Solution this morning? ‘Call us’ is this a joke? Are u so think? #dreadfulservice
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ianjac (@ianjac2) reported from Harthill, Scotland@virginmedia I would just like an engineer to come to my house next Saturday as early as possible and fix my hub3 thanks as I know it is not working properly as when I try to connect my phone on wifi the is no network name like wm8763213 for example
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Derek Thomson (@DeekTheDiamond) reported from Airdrie, Scotland@virginmedia help! My tivo box won't restart. Switched it off for over 12 hrs last nite but still won't come back on.
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Gary McKelvie (@garymckelvie) reported from Hamilton, Scotland@virginmedia been without email since Wednesday & phoned only to be advised it could be down for a further 7 days…absolute shambles. No detail on why or what is being done to resolve. Any answers?
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Quantum Skyline (@QuantumSkyline) reported from Motherwell, Scotland@Dexisson @virginmedia Cancel your direct debit
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Gerardo Chierchia (@geochierchia) reported from Wishaw, Scotland@virginmedia I need to order a Booster, your VM Connect app doesn’t support Hub 4 and I can’t get through to anyone on the phone, how can I go about having one sent out?
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Kirsty (@Kirstym82kirsty) reported from Motherwell, Scotland@virginmedia unfortunately I don't have 2 days to spend waiting on getting through Watts app is taking upto 5 days for a reply the issue is an overheating router so why can't you just send one
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Craig Reid (@reid2131) reported from Larkhall, Scotland@virginmedia I had a quick start broadband kit sent out. I fitted it all. No broadband, despite 6 calls to your “help” line. Been told a different fault each call. Can this be looked into?
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oor Jim (@jimnimmo60) reported from Airdrie, Scotland@O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.
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Sam Cairns (@cprosam) reported from Motherwell, Scotland@virginmedia I have spent around 4 hours this week online and on the phone. All I want to do is simply upgrade my package without success. Please help !!!
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kat (@lady_kat14) reported from Blackburn, Scotland@marieclarkg12 @virginmedia One of our friends had a real problem with them, they gave him the run around for weeks 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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skif’s (@MrEldricardo) reported@DeviateDefiant @virginmedia @MoneySupermkt No. Bad idea. We had it. Went from £35 to £65 in 24 months.
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MrProcter (@MrProcter) reported@virginmedia Thank you. And maybe consider disabling it for World Cups, Christmas Day etc? No-one wants their telly to shut down because they've been watching it. I know you understand this. Thanks.
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F I T Z • (@fitzhanhan) reported@DeviateDefiant @virginmedia @MoneySupermkt Nah, cancel. I’ve done it after being with them for 5 years paid £75+ as I had TVPackage as well. Went with Community Fibre 1Gbps. £27 p/m. No dramas
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G IREL (@TJAYIREL) reported@virginmedia @KatReynolds5 hi any problems in the dublin area? internet went down at some point in the last hour.
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James Mockford (@james_mockford_) reported@Simon_Whale @virginmedia Had a similar issue with EE/BT. Sent the faulty router back but they argued I never sent it back… continued to charge me for over 6 months. After complaining they opened an investigation, admitted they lost it and they did eventually send me a cheque for £400 😎
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SynergyW (@CtrlAltSpeed) reportedWhen I can and I suggest to my entire family as soon as we are all out of contract with @virginmedia … RUN how this company isn’t shut down is beyond me at this point
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Wisp1a☄️ (@Canna420Uk) reportedAd it with @virginmedia £260 a month predators Been with the for 20 years (NTL years) and they thank you by robbing you.. Cancel your virgin because better exists.
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Nick S. (nickncs) (@nickncs_cP) reported@virginmedia something is wrong with your internet network. maybe DNS server issue? some sites down on all devices but able to reach them if using a vpn.
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Kakistocracysucks (@AR59446899) reported@Rugby_Scoop @virginmedia Agreed, as a Bok supporter,when we crunched them half to death last November they started to call for scrumming laws to be changed,good to see that the ABs are back,looking forward to a tough series now…just get rid of that **** Ben Smith he’s giving AB rugby a bad name.
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olliebrady (@BradyOllieBrady) reportedMy Virgin Media fiber broadband was installed by an NBI/Circet technician almost 3 weeks ago and is still not working due to some provisioning/configuration error on Virgin's side, I've contacted support like 5 times by now, still no sign of it being resolved. @VirginMediaIE