Virgin Media Outage Report in Carluke, South Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carluke, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carluke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Carluke, South Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Hamilton, Bellshill, Motherwell, Coatbridge, Airdrie, Bathgate, Livingston, Viewpark, Uddingston, Blantyre and High Blantyre.
| City | Problem Type | Report Time |
|---|---|---|
 Hamilton |
Internet | |
| Bellshill |
TV | |
| Motherwell |
Wi-fi | |
| Bellshill |
Wi-fi | |
| Coatbridge |
Internet | |
| Airdrie |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Carluke, Scotland
Latest outage, problems and issue reports in Carluke and nearby locations:
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steve berridge
(@Scotwolf2Steve) reported
from
Livingston, Scotland
@virginmedia no TV service in Livingston Nothing on service status page. Did all the tests. Nothing, no TV. Checking online seems I'm not alone. Any update or acknowledgement Virgin Media? #virginmediadown #VirginMediaTVdown #virginmedia
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Alan Martin Lappin
(@GiggsyBlantyre) reported
from
Hamilton, Scotland
Is anyones @virginmedia telly not working? In G72 specifically. Can’t contact them via phone, and when I try to use the service status tool, it’s unavailable.
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paul
(@pw7875) reported
from
Motherwell, Scotland
@virginmedia hurry up fitbaw gonny start an no service no wonder customers leave your fly by night company and join sky
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Valerie Hepburn
(@ValerieHepburn4) reported
from
Hamilton, Scotland
Once again unbroken promise from Virgin Media. Still awaiting refund. Disgusting customer service from this company.
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Garry Stevenson
(@gazstevo) reported
from
Birkenshaw, Scotland
Seriously @virginmedia , after your phones not working for two days, you put me on hold for 45 minutes then hang up. Anyone would think you are purposely making it hard for customers who want to leave.
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oor Jim
(@jimnimmo60) reported
from
Airdrie, Scotland
@virginmedia disgraceful customer customer service from you. Trying to sort your mistake and being hung out out to dry. Prepare for cancellation. Almost 90 minutes on the phone and still being told to wait. Total disrespect for a long time customer. No more.
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Valerie Hepburn
(@ValerieHepburn4) reported
from
Hamilton, Scotland
@suzy1963 @virginmedia I cancelled my services in July last year and still awaiting refund disgusting service from Virgin and certainly wouldn’t recommend
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steve berridge
(@Scotwolf2Steve) reported
from
Livingston, Scotland
@virginmedia hi TV box & Router switched off and rebooted minutes later, No broadband since. Got live TV but catch up etc not working. EH54 5HR. Used online help wasn't working, but is now saying network error. Can you confirm problem I've rebooted router etc. Thanks
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Gary Francolini
(@GaryFrancolini) reported
from
Glenmavis, Scotland
@Ofcom this is not the first time we’ve had issues with @virginmedia and they never seem to investigate complaints properly. Any advice on what we can do about this?
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John Simpson
(@JohnSimpsonBIM) reported
from
Gartcosh, Scotland
@virginmedia Broadband down in G69. Is this being looked at?
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kenny blythe
(@kennyjblythe) reported
from
Hamilton, Scotland
@virginmedia is your website down again?
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Bee 🍀💚 !!
(@celticghirl_bee) reported
from
Motherwell, Scotland
@virginmedia Your WiFi is absolutely horrendous. Sick of phoning about it. Got a booster and honestly it's made no difference whatsoever. Working from home and constantly being cut off when in meetings. Going to cost me my job at this rate. Ongoing issues for months. Ridiculous
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ianjac
(@ianjac2) reported
from
Harthill, Scotland
@virginmedia Hi Can you please tell me what to do to get an engineer to my house to fix my broadband issue as your helpline is no use thanks for all your help in advance
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Craigie
(@craigie69) reported
from
Motherwell, Scotland
@virginmedia are you having problems with your spam filters. Suddenly in last week getting inundated with spam to my inbox. My dad the same. And nothing automatically going into spam folders like before.
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Phil Anslow
(@PhilAnslow12) reported
from
Motherwell, Scotland
@virginmedia I did call but the customer service put the phone down on me
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oor Jim
(@jimnimmo60) reported
from
Airdrie, Scotland
@virginmedia trying to get one of my boxes switched on and your abysmal customer service has no clue to what I’m asking for. Prepare for cancellation. Disgraceful service. Over an hour on the phone.
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Judith Boyle
(@JudithBoyle3) reported
from
Livingston, Scotland
@virginmedia A better service from virgin media
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ianjac
(@ianjac2) reported
from
Harthill, Scotland
@virginmedia No there isn't I was meant to get an engineer out last Saturday according to your live help chat line and that never happened
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Kirsty
(@Kirstym82kirsty) reported
from
Motherwell, Scotland
@virginmedia unfortunately I don't have 2 days to spend waiting on getting through Watts app is taking upto 5 days for a reply the issue is an overheating router so why can't you just send one
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ianjac
(@ianjac2) reported
from
Harthill, Scotland
@virginmedia I would just like an engineer to come to my house next Saturday as early as possible and fix my hub3 thanks as I know it is not working properly as when I try to connect my phone on wifi the is no network name like wm8763213 for example
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gana Kesavan
(@ganak95) reported
@virginmedia Yes. Literally no service inside my house and one bar outside.
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Lewis Doyle
(@lewisjdoyle) reported
@virginmedia Hi. I tried making a complaint online, but it said my account is not live so I couldn’t.
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KM
(@KM80349010) reported
@virginmedia I wanted to cancel again but now you want to charge me 3 x £96 disconnection fees for something that isn’t being connected until 30 days after the 18th of May
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Mrs Teresa Marie Heaton
(@TeresaWarrior18) reported
@virginmedia The wi-fi went down which meant that I couldn't watch any programs on "catch up"
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Gillian Hetherington
(@GillyLilly68) reported
Virgin Media customer service is the worst I have ever experienced. After 5 phone calls 8hrs wasted they still haven't rectified the mistake. #virginmedidavoid #worstcustomerservice #8hourswastedtim
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simon gready
(@sif1mad) reported
@virginmedia Absolutely fed up with VM and the service isn't even live yet. Long call & chat times. Poor customer service, promises broken & website that rarely works properly. I keep being told my service will be installed outside the property multiple times, hasn't happend. 😡
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EEnergyy
(@EEnergyy96) reported
@virginmedia Worlds worst internet provider that’s why
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Orla Delargy
(@OrlaDelargy) reported
@virginmedia currently on hold… 1hr and 30mins++…. Just trying to cancel my account
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Madhu Jain
(@MadhuJain89) reported
@virginmedia I've raised a complaint but it is still not working - the complaint is not the crux, it is getting it fixed.
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Zara Gill
(@ZaraGill_Author) reported
@virginmedia phoned yesterday to cancel but your confirmation email you promised hasn't arrived. I need you to confirm ALL my services have been cancelled. Please do this.