Virgin Media Outage Report in Carluke, South Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carluke, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carluke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 31: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Carluke, South Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Bellshill, Hamilton, Uddingston, Lanark, Airdrie, Motherwell, Livingston, Carluke, Bathgate and Bothwell.
| City | Problem Type | Report Time |
|---|---|---|
 Bellshill |
Wi-fi | |
| Hamilton |
Wi-fi | |
| Hamilton |
Internet | |
| Uddingston |
Internet | |
| Bellshill |
Internet | |
| Lanark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Carluke, Scotland
Latest outage, problems and issue reports in Carluke and nearby locations:
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Derek Thomson
(@DeekTheDiamond) reported
from
Airdrie, Scotland
@virginmedia help! My tivo box won't restart. Switched it off for over 12 hrs last nite but still won't come back on.
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Chisy
(@chisy10) reported
from
Hamilton, Scotland
@FromThe1stBend Subscribed to Premier Sports (via Virgin Media) purely for speedway only to find out this morning that BoxNation isn't part of the package! Poor show, @PremierSportsTV
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Debbie Hughes
(@weedebsie19) reported
from
Airdrie, Scotland
@virginmedia Afernoon, are there any issues in the ML6 area as my broadband doesn’t seem to be working. The wi-Fi isn’t connecting to our mobiles & we keep having to use our 4G. Thanks, Debbie
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Caitlin Currie
(@Caitlin_Curri3) reported
from
Airdrie, Scotland
@virginmedia My WiFi has been cutting off at least once a day and if not then running extremely slow, making most days almost impossible to WFH. Mobile issues are more to do with customer service which I have already logged complaints about. Just wish I could exit early without any fees
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Megan Lannigan
(@meganmcginty) reported
from
Carluke, Scotland
@virginmedia Hello, it’s a billing issue.
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John Farnan 🏴📷 🇬🇧
(@johnfphotos) reported
from
Motherwell, Scotland
@virginmedia I tend to stay away from community self help areas.
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ANN BRODIE
(@TEXASFAN70) reported
from
Hamilton, Scotland
@NewtDTD @virginmedia Oh good luck. I just finished as it went down!
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia Now apparently there’s a non descriptive network problem and my visit for tomorrow is on hold yet your status page says everything is fine...
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𝕽𝖆𝖓𝖌𝖊𝖗𝖘 𝕭𝖊𝖆𝖗
(@BigRangersBear) reported
from
Motherwell, Scotland
@hunter_19851 @skytv @SkySports @virginmedia The terms of your contract have changed. Your paying for a service you're no longer recieveing.
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oor Jim
(@jimnimmo60) reported
from
Airdrie, Scotland
@virginmedia We’ve been having issues. Especially with the on demand service or anything we record. Constantly asking us to test the connection. I’ve switched everything off and back on again. Including modem and still getting the same error.
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John Truesdale
(@JohnTru90613516) reported
from
Airdrie, Scotland
@Glasgow_Times @virginmedia sounds great If only they could respond to emails, tweets or calls!! Abysmal customer service
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Caitlin Currie
(@Caitlin_Curri3) reported
from
Airdrie, Scotland
@virginmedia my internet service has been absolutely shocking the last two weeks (not that it’s actually that great usually anyway!!) sick of paying for a service I don’t get between this and the mobile problems wish I’d never joined virgin for anything
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Gem ❤️
(@GemmaaMurphy) reported
from
Newmains, Scotland
@virginmedia I honestly don’t know!! My mum has not long got a new mobile and she’s using the WiFi too, I wondered if that was the case! Please help
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ANN BRODIE
(@TEXASFAN70) reported
from
Hamilton, Scotland
@virginmedia Thanks, but i cant check this as i cant get a decent mobile network signal. Ongoing issue!
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Ⓥ Vegan Alba (from 🏡) 🏴🇪🇺🌱🌍
(@StevoMcKenna7) reported
from
Motherwell, Scotland
Virgin media down again. Such a shit service at times.
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Alison
(@alied321) reported
from
Livingston, Scotland
@virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?
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Ally Mason
(@allym08) reported
from
Hamilton, Scotland
@Cossybhoy67 @bazza141 @virginmedia Cheers m8 ours just shut down error codes for unplugged cables etc los different codes on different TVs
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Darren of Mcilvaney
(@bawz) reported
from
Hamilton, Scotland
Internet down. In the middle of trying to get Black Spindle. Sort it out Virgin Media! That's twice in a week 🤬
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Adrienne
(@ya_diks) reported
from
Coatbridge, Scotland
@virginmedia can’t seem to get logged into my account on your website or app on both pc and mobile. It just keeps reloading the main page to login again
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Debbie
(@D3borah1404) reported
from
Livingston, Scotland
@virginmedia Theres no wifi or TV..tried your online service as the error code advised this yet doest help much ! I know how to switch the system on/off to reset ! customer service is a joke to get thru on !! And when you do they hang up 🤬 3rd time this has occured in the last 2 months!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SweetDardo
(@SweetDardo) reported
@virginmedia 1/ Thanks but it's the dog biting its tail. The service checker does only detect issues for tv while we clearly are heavily impacted on broadband. If i try and run the Check on the hub, it just says it can't run the services at the moment. Since it can't run the checks ..
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Guy Williams 🇺🇦
(@CamberMan) reported
@virginmedia I can't call to complain because I'm on hold that long that before I get through to someone the internet cuts off & we start all over again. As a new customer in my 3rd month with you, I'm beyond disgusted. That's without mentioning the gift I never got for joining you. Joke!
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EmmaMowles
(@emmayay) reported
@virginmedia No they didn’t. The last repair date we were given was 6pm on 10th Oct and we were told it will definitely be fixed by then. This has been an ongoing issue all summer and it’s so frustrating. We just want to get this resolved and receive the service we are paying for.
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Rico Richards
(@ricorichards87) reported
@virginmedia. If my wifi is constantly ****, always lagging, dropping out. Would you say im paying you for a sevice that you're failing to provide?, especially when you say the only way to fix the problem is to give you more money?
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia All the while taking my direct debit payments for a service I am not getting
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facelessnamelesstamedwarrior
(@Mr60798928) reported
I will need to get a nice gentleman or woman to kill my pets legally as I cannot get in touch with virgin media to cancel my TV package
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Guy Williams 🇺🇦
(@CamberMan) reported
@virginmedia Expand a little.... Ok.... At 52 mins past the hour on the hour since the "engineer" fixed the issue... We have lost internet connection which means we've lost TV, internet & phone. Again putting you in breach of ofcom regulations.
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Bibi
(@blightybibi) reported
@virginmedia taking money out of peoples accounts for missed appointments when your engineer doesn’t call prior to the appointment or turn up on the day as he’s supposed to, is illegal. Stop this practice. Listen to the complaint and start behaving like
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Lee Rothwell
(@lee_rothwell) reported
@virginmedia After 5 phone calls and 4hrs and lots of negotiation I may have settled with a deal. Will look through the deal probably today as I have a 14 day cooling off period. If I did cancel your retention department would be on it straight away. Both BT and Sky are more than competitive
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Kate Prescott
(@kateprescott67) reported
@virginmedia Tried this but not getting anywhere? Support is just none existent