Virgin Media outages and service status in Carluke, Scotland

Problems in the last 24 hours in Carluke, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carluke, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Carluke, Scotland

The most recent Virgin Media outage reports came from the following cities: Hamilton, Motherwell, Airdrie, Bellshill, Livingston, and Wishaw.

City	Problem Type	Report Time
Hamilton	Internet	23 hours ago
Motherwell	Phone	7 days ago
Hamilton	TV	11 days ago
Hamilton	Total Blackout	11 days ago
Hamilton	Internet	12 days ago
Hamilton	Wi-fi	12 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Carluke, Scotland

Latest outage, problems and issue reports in Carluke and nearby locations:

• 
  Gary Preston (@Gaz_Preston) reported 55 seconds ago from Motherwell, Scotland

  @virginmedia Truly awful Internet service provided since I joined 18 months ago. Disconnects constantly, 20mb download speeds when I should be getting at least 200Mb. Home working becoming impossible due to constant outages. Old dial-up connection was better ☹

• 
  𝕽𝖆𝖓𝖌𝖊𝖗𝖘 𝕭𝖊𝖆𝖗 (@BigRangersBear) reported 2 minutes ago from Motherwell, Scotland

  @hunter_19851 @skytv @SkySports @virginmedia The terms of your contract have changed. Your paying for a service you're no longer recieveing.

• 
  Anne Marie McPhee (@nuttynanaannie) reported 5 minutes ago from Motherwell, Scotland

  @virginmedia Hi, my broadband is down again, the same result intermittent connection but I've no app access I.e netflix etc. Any idea the problem and when it will be fixed?

• 
  Larry Cuffe (@LarryCuffe) reported 8 minutes ago from Hamilton, Scotland

  HELP! I am trying to contact Virgin Media to drop TV from my package. When I phone a robot, with a warm and friendly voice redirects to the website. I then have a typed conversation with a warm and friendly robot who sends me to the phone. How do I get to speak to a real person?

• 
  Stephen McLaughlin (@StephenMcAtDell) reported 13 minutes ago from Carluke, Scotland

  @virginmedia Hi team. Can anyone help with this please? Is there a number I can call to speak to someone?

• 
  Donna Hughes (@weedonski) reported 14 minutes ago from Airdrie, Scotland

  @gerriohear @virginmedia @scotgov Is this from home G? Ours has been running so slow the last couple weeks x

• 
  Mark Taylor (@marktaylor73) reported 16 minutes ago from Bathgate, Scotland

  @virginmedia twice now appointment for line pull has been scheduled and twice now there’s been no engineer. Move of service to new house required , now being told 10th November, not acceptable.

• 
  Lady Ra_Bleather🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@ra_bleather) reported 17 minutes ago from Motherwell, Scotland

  @virginmedia After spending hours trying to get through to you yesterday on the phone I raised a complaint about that. Solution this morning? ‘Call us’ is this a joke? Are u so think? #dreadfulservice

• 
  Algerish Lass 🏴󠁧󠁢󠁳󠁣󠁴󠁿💚 (@NasceraMahria) reported 21 minutes ago from Airdrie, Scotland

  @virginmedia honestly your service is shite

• 
  Alan Lappin (@GiggsyBlantyre) reported 21 minutes ago from Hamilton, Scotland

  @mcneill1967 @virginmedia Not filling me with confidence! Phoned for update, boy said he could help, which he couldn’t. Asked to be put through to CRT, “I’ll do that”. “Hello, Retention Team”. Nope.

• 
  Alan Lappin (@GiggsyBlantyre) reported 22 minutes ago from Hamilton, Scotland

  Here @virginmedia - any idea of some suggestions please, on how to contact your complaints/Customer Relations Team about a complaint I’ve submitted? Tried phoning, passed from pillar to post in the sub-continent, and getting nowhere. Two words: NOT GOOD ENOUGH.

• 
  Darren of Mcilvaney (@bawz) reported 28 minutes ago from Hamilton, Scotland

  Internet down. In the middle of trying to get Black Spindle. Sort it out Virgin Media! That's twice in a week 🤬

• 
  Sam Cairns (@cprosam) reported 29 minutes ago from Motherwell, Scotland

  @virginmedia I have spent around 4 hours this week online and on the phone. All I want to do is simply upgrade my package without success. Please help !!!

• 
  Anne Marie McPhee (@nuttynanaannie) reported 34 minutes ago from Motherwell, Scotland

  @virginmedia Hello I have no tv service and also cannot get into my account to do service check. ML1 5HD area of Motherwell. Channels are all pixelated and sound affected.

• 
  rach ✨ (@seawxy) reported 34 minutes ago from Motherwell, Scotland

  been trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of my house 🖕🏽

• 
  oor Jim (@jimnimmo60) reported 37 minutes ago from Airdrie, Scotland

  @virginmedia trying to get one of my boxes switched on and your abysmal customer service has no clue to what I’m asking for. Prepare for cancellation. Disgraceful service. Over an hour on the phone.

• 
  Anne Marie McPhee (@nuttynanaannie) reported 38 minutes ago from Motherwell, Scotland

  @virginmedia Hi, thank you for replying. I can't see where to register. I did another service check and it says an intermittent service fault is affecting my area. But gives no guidance/option to register for loss of service. Guidance please.

• 
  Stephen McLaughlin (@StephenMcAtDell) reported 47 minutes ago from Carluke, Scotland

  @virginmedia Hi team. I’ve been trying to order a WiFi booster after one was supposed to have been sent weeks ago and hasn’t arrived. I’ve tried phoning and going via your Connect App, with no success. Can you help please? Thanks

• 
  soph (@s6phy) reported 51 minutes ago from Motherwell, Scotland

  virgin media being down on Christmas Day is v virgin media of them. Scumbags.

• 
  Yaco (@Yaco1872) reported 58 minutes ago from Larkhall, Scotland

  Anyone else’s premier sports feed on virgin media ******* awful?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Box National (@BoxNational) reported 3 minutes ago

  Hi , how can I escalate a serious issue which after 7 days is getting worse and im getting packages and increases which I am not asking for in fact I cant believe the incompetence from your customer services, its really bad and I need to speak to someone urgently @virginmedia

• 
  Brandon 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@Brandon16FC) reported 9 minutes ago

  @virginmedia @D4N7O Not working still

• 
  Chris (@deburgh12345) reported 11 minutes ago

  @virginmedia @MyOwnShoes @virginmedia I have an issue with your engineer too.... How's this... appointment today to install / check and over heating box that keeps cutting out.... between 12-4pm (4 hours) my old parents called you at 5 to see what was happening cause the engineer did not show... 1/2

• 
  The Phantom (@Th33illuminati) reported 14 minutes ago

  **** @virginmedia I’m done with this service inadequately repetitive unrealisable unreliable *****

• 
  johntleberry (@hassinator) reported 16 minutes ago

  love this. all that capitalist guff about 'the consumer is king' it's just another lie. we are marks and the tories let us get shaken down by brands. glad to see those rats at @virginmedia held to account but they should be paying compensation too.

• 
  Scotty Loadinson (@Pandor1caOpens) reported 16 minutes ago

  @virginmedia Once again your internet service in The Stoke on Trent area is atrocious. How many times am I going to have to perform a speed test to find out I'm not getting what we pay for? Boost the WiFi in Stoke-On-Trent & keep it consistent or we find another internet provider

• 
  Reece Labrum (@reecelabrum) reported 16 minutes ago

  Sky sports + on @virginmedia a pile of **** first game. Sort it out

• 
  Ruth Whalley (@Leftdoubleclick) reported 17 minutes ago

  @virginmedia My iron tripped out. We got everything up and running again, but no internet, no landline, no fire to, no sound bar.we rang you for help. You said you would send an engineer at around 7pm this evening. This is very poor service.

• 
  Thomas Reid 🦊 (@86treid) reported 19 minutes ago

  @virginmedia yet again, sky sports red button games not working.

• 
  propper klopper (@gilesy10982) reported 21 minutes ago

  @miked36 @virginmedia No problem at all 👍🏻