Virgin Media outages and service status in Carluke, Scotland
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Carluke, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 16, 9:42 AM GMT+1.
- Internet (47%)
- Wi-fi (27%)
- TV (20%)
- Total Blackout (7%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Carluke, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carluke, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 21: Problems at Virgin Media
Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Carluke, Scotland
The most recent Virgin Media outage reports came from the following cities: Motherwell, Livingston, Hamilton, Airdrie, Bellshill, Wishaw, Carluke, and Bothwell.
| City | Problem Type | Report Time |
|---|---|---|
 Motherwell
|
Internet | 5 days ago |
|
Livingston
|
TV | 5 days ago |
|
Motherwell
|
Internet | 7 days ago |
|
Hamilton
|
TV | 8 days ago |
|
Airdrie
|
Internet | 9 days ago |
|
Bellshill
|
Internet | 9 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Carluke, Scotland
Latest outage, problems and issue reports in Carluke and nearby locations:
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gary nelson* (@nellygaz) reported from Hamilton, Scotland@virginmedia buzzing coming from the box at the wall thought it was coming from TV but was getting louder and was at the wall were cables come in. Anyone else had this problem? Buzzing stopped when turned off at the mains.
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Francesca Docherty (@FrancescaDocher) reported from Overtown, Scotland@virginmedia you are not very good at keeping your side of the contract but you expect regular FULL payment for INCOMPLETE SERVICE AND EQUIPMENT. Your customer service need more training on how to complete work orders and deliver the proper equipment.
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Angela Kyle (@Lomondsmum) reported from Wishaw, Scotland@virginmedia @virginmedia done all the usual troubleshooting. Finally got through to customer service and a new hub is being sent out. Initially in 5 days but I escalated it and it’s coming in two. I still find this unsatisfactory though because we need to work from home.
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Ally Mason (@allym08) reported from Hamilton, Scotland@virginmedia broadband has just stopped working in ML3 . Usual resets had no effect 11mb on M600 fibre?? Can you help?
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rach ✨ (@seawxy) reported from Motherwell, Scotland@virginmedia no, i’ve not received a resolution. someone contacted me regarding the complaint, then when i responded, they have just ignored it. the complaint is regarding incorrect billing and poor customer service.
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ANN BRODIE (@TEXASFAN70) reported from Hamilton, Scotland@virginmedia Thanks, but i cant check this as i cant get a decent mobile network signal. Ongoing issue!
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Paul Ford 🏴🇪🇺 (@Paul_Ford80) reported from Hamilton, Scotland@virginmedia Hi, any issues affecting ML3 0QJ? Had no service on my broadband for about half an hour and its been on and off all day. Thanks.
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia Hello I have no tv service and also cannot get into my account to do service check. ML1 5HD area of Motherwell. Channels are all pixelated and sound affected.
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Spike (@Spike61987764) reported from Harthill, Scotland@virginmedia Not hard enough. 20 hours and 20 minutes without television and broadband which I pay dearly for and that's the best you can say. Time for compensation for no service and move away from @virginmedia to someone more reliable and actually cares a little about customer service
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Larry Cuffe (@LarryCuffe) reported from Hamilton, ScotlandHELP! I am trying to contact Virgin Media to drop TV from my package. When I phone a robot, with a warm and friendly voice redirects to the website. I then have a typed conversation with a warm and friendly robot who sends me to the phone. How do I get to speak to a real person?
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rach ✨ (@seawxy) reported from Motherwell, Scotlandbeen trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of my house 🖕🏽
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia Thanks. I'll try that. When I do a status check it flags Tivo right away but shows no issues with broadband or phone when I then run a broadband check it says there's an intermittent fault in my area. !
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Gerardo Chierchia (@geochierchia) reported from Wishaw, Scotland@virginmedia It’s been awful, passed onto three different people and now being told that you’re running low on stock so I can’t have one? This doesn’t sound right, can someone else please arrange to have these sent out?
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ianjac (@ianjac2) reported from Harthill, Scotland@virginmedia I would just like an engineer to come to my house next Saturday as early as possible and fix my hub3 thanks as I know it is not working properly as when I try to connect my phone on wifi the is no network name like wm8763213 for example
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𝕽𝖆𝖓𝖌𝖊𝖗𝖘 𝕭𝖊𝖆𝖗 (@BigRangersBear) reported from Motherwell, Scotland@hunter_19851 @skytv @SkySports @virginmedia The terms of your contract have changed. Your paying for a service you're no longer recieveing.
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Craigie (@craigie69) reported from Motherwell, Scotland@virginmedia are you having problems with your spam filters. Suddenly in last week getting inundated with spam to my inbox. My dad the same. And nothing automatically going into spam folders like before.
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Gary Robinson 🇧🇬🏴🇪🇺 (@ragazzoscot) reported from Coatbridge, ScotlandHelp @virginmedia! Trying to reset my account password and stuck in a password reset loop - keep getting taken back to first page of reset process.
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Angela Kyle (@Lomondsmum) reported from Wishaw, Scotland@virginmedia Thank you again for your reply and your help. I would actually like to speak to someone in a UK office tomorrow please. How do I go about this?
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Redemption80 (@RedemptionBroon) reported from Birkenshaw, Scotland@GSpellchecker @virginmedia They are rarely competent, not as bad as Vodafone but no one is. Broadband speed wise though no one is close so no interest in cancelling.
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paul (@pw7875) reported from Motherwell, Scotland@virginmedia hurry up fitbaw gonny start an no service no wonder customers leave your fly by night company and join sky
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan🥷 (@_DanJbh) reported@Simon_Coates @Simon_Whale @virginmedia I think so, seeing as im an telecommunications engineer. Just stating my prices like everyone else never once mentioned your "Starlink"
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Paulinho (@PMXL12) reported@virginmedia u might have the most shittest internet in the whole world why my **** keep cutting out get better connection in a 3rd world country blerts
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Sani Yusuf (@saniyusuf) reported@virginmedia Internet not working and router too
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olliebrady (@BradyOllieBrady) reportedMy Virgin Media fiber broadband was installed by an NBI/Circet technician almost 3 weeks ago and is still not working due to some provisioning/configuration error on Virgin's side, I've contacted support like 5 times by now, still no sign of it being resolved. @VirginMediaIE
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Jason Burns (@JasonBurns_CM) reported@LK_Yanited @Simon_Whale @virginmedia I've taught their customer service about how to fix their own issues it's so bad.
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SynergyW (@CtrlAltSpeed) reportedWhen I can and I suggest to my entire family as soon as we are all out of contract with @virginmedia … RUN how this company isn’t shut down is beyond me at this point
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Daniel 📺 (@krym1087801) reported@Simon_Whale @virginmedia That's exactly why so many people are switching to IP**—it offers better quality, greater stability, and costs much less than traditional TV subscriptions. 👍
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Michael Anderson (@Michael45048695) reported@Simon_Whale @virginmedia Virgin are terrible to try and talk to about any problems, i got really lucky and ended up talking to a member of the board who corrected it for me despite another board member trying to reverse it.
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TVmusic News UK (@TVmusicNews) reported@virginmedia Fix Clubland on Virgin TV Go!! The stream doesn't load at all.
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THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported@sephiroth17181 @virginmedia The actual faults were both properties (70 miles apart!) bad power amplifiers along the cable itself underground to the cabinet which required senior network engineers to come out & replace them. Haven’t used them since (2010 was last time) because they dragged feet for so long.