Virgin Media outages and service status in Carluke, Scotland
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Carluke, including 0 direct reports.
- The most common problems reported in this area mention TV, Wi-fi, and Internet.
- The most recent signal from this area was received Jun 9, 11:59 AM GMT+1.
- TV (79%)
- Wi-fi (10%)
- Internet (7%)
- Total Blackout (3%)
- E-mail (1%)
- Phone (1%)
The latest reports from users having issues in Carluke come from postal codes ML8 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Carluke, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carluke, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Carluke, Scotland
The most recent Virgin Media outage reports came from the following cities: Motherwell, Hamilton, Bellshill, Wishaw, Carluke, Bothwell, Airdrie, Livingston, Viewpark, Blantyre, Coatbridge, Uddingston, and Strathaven.
| City | Problem Type | Report Time |
|---|---|---|
 Motherwell
|
Wi-fi | 4 days ago |
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Motherwell
|
Wi-fi | 7 days ago |
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Motherwell
|
Wi-fi | 8 days ago |
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Motherwell
|
TV | 10 days ago |
|
Hamilton
|
Wi-fi | 12 days ago |
|
Motherwell
|
TV | 12 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Carluke, Scotland
Latest outage, problems and issue reports in Carluke and nearby locations:
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Gary Preston (@Gaz_Preston) reported from Motherwell, Scotland@virginmedia Truly awful Internet service provided since I joined 18 months ago. Disconnects constantly, 20mb download speeds when I should be getting at least 200Mb. Home working becoming impossible due to constant outages. Old dial-up connection was better ☹
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Stephen McLaughlin (@StephenMcAtDell) reported from Carluke, Scotland@virginmedia Hi team. Can anyone help with this please? Is there a number I can call to speak to someone?
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Sam Cairns (@cprosam) reported from Motherwell, Scotland@virginmedia I have spent around 4 hours this week online and on the phone. All I want to do is simply upgrade my package without success. Please help !!!
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The Lanarkshire Laird (@Lshire_Laird) reported from Motherwell, ScotlandHi @virginmedia after 2 weeks of repeated calls and being promised a new remote ordered each time when it wasn’t, I finally reached a customer service agent called Maciej Betnat who took the time yesterday and today to help. He is great & I want to see that this is recognised. 👏🏻
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Yaco (@Yaco1872) reported from Larkhall, ScotlandAnyone else’s premier sports feed on virgin media ******* awful?
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Quantum Skyline (@QuantumSkyline) reported from Motherwell, Scotland@Dexisson @virginmedia Cancel your direct debit
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soph (@s6phy) reported from Motherwell, Scotlandvirgin media being down on Christmas Day is v virgin media of them. Scumbags.
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia OK. That's fine . Every time I service check my broadband it tells me there's a fault in my area and its being investigated and to come back in 24 hours and it will be looked into but when I do this it just gives the same response . Its very confusing. And not very helpful at.
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Debbie (@D3borah1404) reported from Livingston, Scotland@virginmedia Theres no wifi or TV..tried your online service as the error code advised this yet doest help much ! I know how to switch the system on/off to reset ! customer service is a joke to get thru on !! And when you do they hang up 🤬 3rd time this has occured in the last 2 months!
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Craigie (@craigie69) reported from Motherwell, Scotland@virginmedia are you having problems with your spam filters. Suddenly in last week getting inundated with spam to my inbox. My dad the same. And nothing automatically going into spam folders like before.
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Alan Lappin (@GiggsyBlantyre) reported from Hamilton, ScotlandHere @virginmedia - any idea of some suggestions please, on how to contact your complaints/Customer Relations Team about a complaint I’ve submitted? Tried phoning, passed from pillar to post in the sub-continent, and getting nowhere. Two words: NOT GOOD ENOUGH.
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia Hi, my broadband is down again, the same result intermittent connection but I've no app access I.e netflix etc. Any idea the problem and when it will be fixed?
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Kevin Keenan (@Kev_Keenan) reported from Hamilton, Scotland@virginmedia I am paying for 600mb broadband but for over a month I have never seen speeds above 75mb. Tried the online advice, no change. Can’t get through to customer service as waiting times are over an hour. Any hints? It’s been a year of lockdown so not buying that excuse.
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Garry Stevenson (@gazstevo) reported from Birkenshaw, ScotlandSeriously @virginmedia , after your phones not working for two days, you put me on hold for 45 minutes then hang up. Anyone would think you are purposely making it hard for customers who want to leave.
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Gem ❤️ (@GemmaaMurphy) reported from Newmains, Scotland@virginmedia I honestly don’t know!! My mum has not long got a new mobile and she’s using the WiFi too, I wondered if that was the case! Please help
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Gallagher D (@Jockthrax) reported from Airdrie, Scotland@virginmedia Possibly the worst company I have ever dealt with. Cut off twice. I only wanted to buy a new remote. Absolute shambles of a company. Disgraceful customer service.
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Gerardo Chierchia (@geochierchia) reported from Wishaw, Scotland@virginmedia I need to order a Booster, your VM Connect app doesn’t support Hub 4 and I can’t get through to anyone on the phone, how can I go about having one sent out?
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ANN BRODIE (@TEXASFAN70) reported from Hamilton, Scotland@NewtDTD @virginmedia Oh good luck. I just finished as it went down!
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♡ (@D3borah1404) reported from Livingston, Scotland@virginmedia Yes!!! Constantly. Haven't had selected channels now for over 2 weeks and WiFi is abysmal! Seems to fall on deaf ears as the issue is never resolved ! Certainly won't be renewing my contract with yous if its not resolved anytime soon!
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Phil Anslow (@PhilAnslow12) reported from Motherwell, Scotland@virginmedia I did call but the customer service put the phone down on me
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mr H (@silestanix) reported@O2 @virginmedia ... I have been a loyal customer for over 2 decades now, I'm so disappointed at how lacking the service has been. I have cancelled my direct debit, you will receive no bill payment for this period until you call me to discuss this issue, as I STILL Cannot call back to the UKm
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JS (@SweeneyJoanne) reported@virginmedia You didn’t turn up again today!!!!!! I have no broadband, no complaint response and horrendous customer service experience.
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Face palm Vengance (@IsTheTruthToxic) reported@virginmedia @____LP____ My experience of being able to reach your customer service people is very bad. You routinely get transferred about, long holds, then the call gets dumped. It’s terrible, chat bots and complicated phone trees make it worse. Employ people to answer the phone and direct the call.
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Professor Keyboard (@jjunglejim) reported@virginmedia @evo5797 Being in the feedback department of virgin media customer services must take unimaginable levels of fortitude.
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Silver age (@Mickelgarth) reported@virginmedia we have had poor internet here for at least a month, if not more. Tonight it is dropping out time and again. Your service is becoming very shoddy. How can I claim conpensation?
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Jambo (@The_real_Jambo_) reported@virginmedia tv has been down since Monday, intermittent internet issues also although internet seems to have stabilised, tv is still not working. G67 area.
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Jason ferguson (@Jasonrfc90) reported@virginmedia What am i paying u idiots for every single day my internet goes down honestly the worst service provider in the uk i would rather use my giffgaff internet than this **** show of a company
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Eddy James (@ImproperFooty) reported@gblondon1 @skytv @virginmedia Sky is awful. Treat their long term customers terribly. Was paying a fortune for sky sports & they pack it with you tubers. I'm not paying £80 to watch some **** I can already watch for free but don't! IPTV all the way now 👍
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Chariots Of Fire (@chariots85) reported@gblondon1 @skytv @virginmedia I made the move at the start of the year. Despite a 1GB BB connection, the WiFi across the house is terrible (and I have 2 boosters!)
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tonyl (@cardiffian64) reported@virginmedia @gblondon1 Unfortunately Virgin are just as bad when it comes to customers who have been with them years. I’m looking to change broadband providers as they just hiked my package up. Anyone know of a good broadband provider