Virgin Media Outage Report in Carluke, South Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carluke, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carluke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Carluke, South Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Bellshill, Hamilton, Uddingston, Lanark, Airdrie, Motherwell, Livingston and Carluke.
| City | Problem Type | Report Time |
|---|---|---|
 Bellshill |
Phone | |
| Bellshill |
Wi-fi | |
| Hamilton |
Wi-fi | |
| Hamilton |
Internet | |
| Uddingston |
Internet | |
| Bellshill |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Carluke, Scotland
Latest outage, problems and issue reports in Carluke and nearby locations:
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Ⓥ Vegan Alba (from 🏡) 🏴🇪🇺🌱🌍
(@StevoMcKenna7) reported
from
Motherwell, Scotland
Virgin media down again. Such a shit service at times.
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Dyane Mccourt
(@dyanemccourt) reported
from
Chapelhall, Scotland
@reece_dinsdale @virginmedia We got thru after an hour, they are freezing sky sports payments for now. We were £135 got them down to £84, they no longer have over seas advisors working for them there for taking ages to get thru . Keep trying good luck 😉
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Sean Kelly
(@seanpdkelly) reported
from
Coatbridge, Scotland
@virginmedia WIFI issues all day in ML5. Mobile is also starting to play up with full reception 3G/4G intermittently dropping on my phone.
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ⓄⒷ 🏴
(@ayenaebotherpal) reported
from
Birkenshaw, Scotland
@virginmedia Staying connected would be easier if the shite WiFi didn’t cut out every five minutes
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Caitlin Currie
(@Caitlin_Curri3) reported
from
Airdrie, Scotland
@virginmedia my internet service has been absolutely shocking the last two weeks (not that it’s actually that great usually anyway!!) sick of paying for a service I don’t get between this and the mobile problems wish I’d never joined virgin for anything
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Alan Hay
(@hazey_81) reported
from
Motherwell, Scotland
Perfect timing for @virginmedia to go down as people work from home... #virginmedia
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Stuart Hill
(@StuartHill3) reported
from
Motherwell, Scotland
@virginmedia absolutely disgraceful new customer to virgin 3 weeks ago on deal of £70 a month for 12 month cancelled sports which was nightmare but now they try to take £179 out bank which I block and the cut it off leaving no WiFi or tv .... shocking 3 weeks service worst ever
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Debbie
(@D3borah1404) reported
from
Livingston, Scotland
@virginmedia Theres no wifi or TV..tried your online service as the error code advised this yet doest help much ! I know how to switch the system on/off to reset ! customer service is a joke to get thru on !! And when you do they hang up 🤬 3rd time this has occured in the last 2 months!
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Lynn Donnelly
(@gizzi13) reported
from
Motherwell, Scotland
@virginmedia The automatic txt bot just keeps saying about pausing sports package and then goodbye. Can you please help. I’m desperate
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Alan McGown
(@alanmcgown) reported
from
Hamilton, Scotland
Looks like a bad move trying to contact @virginmedia when you are held on hold for an hour and still waiting
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SOPHIE🦋
(@sophiesweeneyx) reported
from
Motherwell, Scotland
How ******** is virgin media this shite 😒
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Caitlin Currie
(@Caitlin_Curri3) reported
from
Airdrie, Scotland
@virginmedia if I do not get a reply ASAP I will be going to FOS. This is a joke trying to get someone who will actually take note of my complaint never mind someone to resolve it!!!!
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Caitlin Currie
(@Caitlin_Curri3) reported
from
Airdrie, Scotland
@virginmedia My WiFi has been cutting off at least once a day and if not then running extremely slow, making most days almost impossible to WFH. Mobile issues are more to do with customer service which I have already logged complaints about. Just wish I could exit early without any fees
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Debbie Hughes
(@weedebsie19) reported
from
Airdrie, Scotland
@virginmedia Evening, is there an issue with the Virgin TIVO box tonight as I’m watching something on ‘My shows’ & it all seems to have stopped working!😢
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Ally Mason
(@allym08) reported
from
Hamilton, Scotland
@Cossybhoy67 @bazza141 @virginmedia Cheers m8 ours just shut down error codes for unplugged cables etc los different codes on different TVs
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Stuart Hill
(@StuartHill3) reported
from
Motherwell, Scotland
Shocking @virginmedia brand new customer 20 days ago simple request switch from sports to movies to be told no pay for a service you can’t watch... is this customer service at this time of challenges. Didn’t get this with @skytv 😡😡
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Caitlin Currie
(@Caitlin_Curri3) reported
from
Airdrie, Scotland
@virginmedia impossible to get in contact to make a complaint
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caits ✿
(@cxitlinstowe) reported
from
Motherwell, Scotland
woke up to 300 quid stole out ma account now virgin media is down :) fukn great day boys
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Adrienne
(@ya_diks) reported
from
Coatbridge, Scotland
@virginmedia HELP
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Lynn Donnelly
(@gizzi13) reported
from
Motherwell, Scotland
@virginmedia I just need a new power cable. I am not very tech savvy. Please help x
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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suckmyleftone
(@MadAboutAFC) reported
@virginmedia another Sunday and another day of my internet turning to **** with you guys! Shouldn’t have to reset my box 10 times a day for your ****** systems to tell me there’s WiFi issues when nothing has moved or changed. Even wired it’s 0.69mps upload, wtf are you doing?
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David Brownley
(@davidbrownley) reported
@virginmedia White, but ringing your service says outage in my area which is 'complicated' so taking time to fix, without any details on when. Having to buy Mobile Broadband in the meantime, and looking for alterative provider. Sad after 10+ years with VM!
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Sam Batty
(@sam_batty) reported
from
Islington, England
@virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!
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Paul Rawding
(@sennaf15) reported
@virginmedia can you please tell me why your hd quality is so terrible compared to sky? I left sky because of deal virgin had but now I’m regretting it. Virgin has been running for less than a week and I’m thinking of cancelling and returning back to sky.
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David Brownley
(@davidbrownley) reported
@virginmedia This is the second outage for more than a day in 2 week period. Just upgraded to your 360 package, and it is just not working. Having fastest advertised BB is no good without service!
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Steven Whiting
(@Steven_Whiting) reported
@virginmedia you say it has to be total outage to receive credit to bill but the ‘intermittent issues’ we are facing make pretty much all the usual reasons to use internet impossible… work calls, gaming, streaming, downloading anything. Illogical
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Andrew Jones
(@andrewjonesuk) reported
@virginmedia Hi I have done all the checks and still have signal problems. Looking at the signal coverage map I should not be having any issues.
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$hiÑ£ad⚒
(@shineadrizen) reported
@virginmedia why cant the tell us that? we’ve been asking why it’s taking so long and they don’t explain anything. cant they give us something temporary to use in the meantime it’ll be 2 months by the time we get wifi and there’s no phone signal where i live
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Catrin 🏴🐕🐾🌲🌹
(@Catrinsparkles) reported
@virginmedia Fingers crossed. 3 hrs of chat yesterday & I was never advised of that. They said they couldn’t do a thing as they couldn’t pass security. Email & phone no not recognised. Can’t confirm if I gave them correct account no. Can’t register online as I don’t know the area no.
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Alison Davis
(@Aldavis20Davis) reported
@virginmedia do you think it is professional to leave a customer on hold for 35min to then hang up on them? #appallingservice