Virgin Media Outage Report in Carluke, South Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carluke, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carluke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Carluke, South Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Airdrie, Motherwell, Bellshill, Coatbridge, Livingston, Wishaw, Hamilton and Bothwell.
| City | Problem Type | Report Time |
|---|---|---|
 Airdrie |
Internet | |
| Motherwell |
Internet | |
| Bellshill |
Wi-fi | |
| Motherwell |
Internet | |
| Coatbridge |
Wi-fi | |
| Livingston |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Carluke, Scotland
Latest outage, problems and issue reports in Carluke and nearby locations:
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Larry Cuffe
(@LarryCuffe) reported
from
Hamilton, Scotland
HELP! I am trying to contact Virgin Media to drop TV from my package. When I phone a robot, with a warm and friendly voice redirects to the website. I then have a typed conversation with a warm and friendly robot who sends me to the phone. How do I get to speak to a real person?
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Gary Robinson 🇧🇬🏴🇪🇺
(@ragazzoscot) reported
from
Coatbridge, Scotland
Help @virginmedia! Trying to reset my account password and stuck in a password reset loop - keep getting taken back to first page of reset process.
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Lindsay Armstrong
(@baggyp71) reported
from
Glenmavis, Scotland
OMG that’s the third time my @virginmedia box has cut out and rebooted itself in the last half hour. So frustrating when you are trying to watch something. What is going on????
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Angela Kyle
(@Lomondsmum) reported
from
Wishaw, Scotland
@virginmedia Thank you again for your reply and your help. I would actually like to speak to someone in a UK office tomorrow please. How do I go about this?
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Lindsay Armstrong
(@baggyp71) reported
from
Glenmavis, Scotland
@virginmedia I have used this but it says there are no problems in my area or with my box. It has just cut out and rebooted again. 😖
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Gerardo Chierchia
(@geochierchia) reported
from
Wishaw, Scotland
@virginmedia I need to order a Booster, your VM Connect app doesn’t support Hub 4 and I can’t get through to anyone on the phone, how can I go about having one sent out?
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Angela Kyle
(@Lomondsmum) reported
from
Wishaw, Scotland
@virginmedia The ability of your agents has never been questioned and is not my reason for asking. I will let you know how I get on with my new router, my second new router in 6 months.
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gary nelson*
(@nellygaz) reported
from
Hamilton, Scotland
@virginmedia buzzing coming from the box at the wall thought it was coming from TV but was getting louder and was at the wall were cables come in. Anyone else had this problem? Buzzing stopped when turned off at the mains.
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Gayle Campbell
(@PrincessGinTech) reported
from
Coatbridge, Scotland
@virginmedia The speed issues are ongoing everyday! No know issues in the area :(
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Mary Brogan
(@Diamondmarydoll) reported
from
Glenmavis, Scotland
@virginmedia since I can't get onto the Internet to check fault status and I'm scrambling to use my phones data because my signal is ****. Fault status in ML6 please?
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Angela Kyle
(@Lomondsmum) reported
from
Wishaw, Scotland
@virginmedia @virginmedia done all the usual troubleshooting. Finally got through to customer service and a new hub is being sent out. Initially in 5 days but I escalated it and it’s coming in two. I still find this unsatisfactory though because we need to work from home.
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Gerardo Chierchia
(@geochierchia) reported
from
Wishaw, Scotland
@virginmedia It’s been awful, passed onto three different people and now being told that you’re running low on stock so I can’t have one? This doesn’t sound right, can someone else please arrange to have these sent out?
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TED 🏴🇬🇧
(@TEDDYBEAR2079) reported
from
Motherwell, Scotland
@virginmedia @virginhelp I am recieving one of your customers contact details, phone no... contract detail... billing info to my email address... the customer has the same name as myself... tried to contact Virging but to no avail...
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Topknot Sandshoe
(@JusticeG74) reported
from
Hamilton, Scotland
@virginmedia hi, I’m looking to speak to somebody regarding an erroneous default that’s due to appear on my credit file. You are impossible to speak to, unless you are trying to sell me something. Can you help?
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Laura Delaney
(@LauraW279) reported
from
Coatbridge, Scotland
@virginmedia I want to cancel but can't get through via phone call. It says online to cancel i need to call yous ????
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Sam
(@ifeelalright) reported
from
Motherwell, Scotland
@virginmedia Can't help but notice the same thread in the replies to your tweet. Terrible service, broad band cuts out constantly and no deals for long time customers. I agree with them all. Watch for the bot response below👇👀
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Angela Kyle
(@Lomondsmum) reported
from
Wishaw, Scotland
Really getting fed up with the dropping of my home wifi signal @virginmedia I have used all my mobile data due to thisand my husbands conference calls are terminating. Have tried calling but getting no where fast. 😡
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Kevin Keenan
(@Kev_Keenan) reported
from
Hamilton, Scotland
@virginmedia I am paying for 600mb broadband but for over a month I have never seen speeds above 75mb. Tried the online advice, no change. Can’t get through to customer service as waiting times are over an hour. Any hints? It’s been a year of lockdown so not buying that excuse.
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Lindsay Armstrong
(@baggyp71) reported
from
Glenmavis, Scotland
@virginmedia None of the options relate to the issues I am having. The box keeps switching off and restarting itself !
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Conor Burns
(@ConorBurns67) reported
from
Coatbridge, Scotland
@virginmedia Both not working
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Ross Davenport
(@CraigRossDaven1) reported
@virginmedia @CarersUK Virgin Media are the worst company I have EVER dealt with in my life !!!!!
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Trish S
(@TrishSpeirs48) reported
@FinkMark1 @AewNo1 PPVs are now available on Virgin Media so there's progress, didn't help ITV Box office collapsing though. Don't think it's worth making a move until the BT situation is resolved
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Gracie
(@nossy1996) reported
@virginmedia I’m a fixed term contract due to end 30th July before it goes to a rolling, I want to cancel it after the fixed term is over - when and how do I give you notice? #virginmedia
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Katerina B.
(@Katte_B) reported
@virginmedia hello, I texted the number you gave me and your team didn’t help as once again I was not connected to speak to a real person due to an error apparently. What is the best way to make a formal complaint and actually for someone to ring me back? Thank you!
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Husham Memar
(@HushamMemar) reported
******* virgin media crash everyday at this you're and their ******* phone system said no one to help. **** you @virginmedia Every day you at 9:30 pm to 1 am. You ******* **** heads I am taking you to court as of Tomorrow
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Carmen Williams
(@CarmenW16954852) reported
@virginmedia Truly piss of with this company. After experience overpriced bad service for the second time in my life. I decided to leave them after 1 year of contract and bad service I decided to leave them when my contract was up for renewal and guess what
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WelshKath 🌈 💙#NHS #BorisHasFailedTheUK
(@welshgirl900) reported
@chrisplayedthat @virginmedia I'm in Ponty and haven't had internet since yesterday, it's been really poor for days. Tethering from my phone to my laptop. I've been with @virginmedia for years and it's no where near as good as it used to be, I thought tech was supposed to be getting better
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lynn whiting
(@WhitingLynn) reported
@LibDems And virgin media is sending out posts they are a partnering while doing absolutely nothing to help struggling carers. Disgraceful when asked how they are helping they said putting carers in touch so they can chat. Need to give some call benefits at least
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Mitchel
(@MitchelTMullins) reported
@virginmedia the internet service you provide is absolutely abysmal. I Haven’t been able to connect any device for the last few hours. When you going to either upgrade your service or pack your bags and leave
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Matthew Wilson
(@ThatTrainChap) reported
@ThreeUKSupport Oh we are WAAY past your router, purely my own mobile connection now. We are paying for broadband until August but got Virgin Media as the home broadband was so appalling, rarely broaching 30Mbs. By definition, by mobile gets places all over the house, still terrible figures.