Virgin Media Outage Report in Larbert, Falkirk, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Larbert, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Larbert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Larbert, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Cumbernauld, Bonnybridge, Coatbridge, Airdrie, Grangemouth, Bathgate, Livingston, Linlithgow, Larbert and Bo’ness.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk |
Wi-fi | |
| Falkirk |
Internet | |
| Cumbernauld |
TV | |
| Falkirk |
Internet | |
| Bonnybridge |
||
| Coatbridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Larbert, Scotland
Latest outage, problems and issue reports in Larbert and nearby locations:
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Dale McLean
(@Dalus93) reported
from
Cumbernauld, Scotland
@alexasry @virginmedia Honestly can not wait to move. Just don't have the money to pay installation fees etc rn which sucks so I'm stuck with them til I do.
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Anna Bell Coaching
(@annabellcoach) reported
from
Bo’ness, Scotland
@virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.
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andrew swanston
(@swany1988) reported
from
Redding, Scotland
@virginmedia hi was promised a manager call back 2 days ago and not happened. Piss poor customer service !! Only been with you just over a month and my experience is ruined !!!
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Hannah McInnes
(@_HannahMcInnes_) reported
from
Livingston, Scotland
@virginmedia has they worst customer service I’ve ever experienced, month after month I’ve been trying to sort out my bills with no help whatsoever 80 minutes and I’m still on the phone no further forward as one person says one thing and another person says another😡😡
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Stevie Beveridge 🏴🐝
(@StevieBev) reported
from
Falkirk, Scotland
@dddun0407 @virginmedia You will have to pay mega too as well, utter scumbag of a company, even with what’s going on in the world they won’t give a shit about you x
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MICHAEL
(@MICKLE_M) reported
from
Mollinburn, Scotland
@virginmedia wifi down again
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RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜
(@lovemojo1991) reported
from
Falkirk, Scotland
@virginmedia our network and other people's internet down again!! Seriously this keeps happening
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RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜
(@lovemojo1991) reported
from
Falkirk, Scotland
@virginmedia my WiFi aint working its having bad connection
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Caitlin Currie
(@Caitlin_Curri3) reported
from
Airdrie, Scotland
@virginmedia if I do not get a reply ASAP I will be going to FOS. This is a joke trying to get someone who will actually take note of my complaint never mind someone to resolve it!!!!
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Dale McLean
(@Dalus93) reported
from
Cumbernauld, Scotland
No internet until Monday. Good old @virginmedia - told them I'd been having issues for weeks, was told to monitor it, THEN they say 'oh we thought it had resolved itself'... Clearly not if I'm still calling. sounded like they just wanted me off the phone asap tbh. Switching ASAP
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Caitlin Currie
(@Caitlin_Curri3) reported
from
Airdrie, Scotland
@virginmedia impossible to get in contact to make a complaint
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Adrienne
(@ya_diks) reported
from
Coatbridge, Scotland
@virginmedia HELP
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Stevie Beveridge 🏴🐝
(@StevieBev) reported
from
Falkirk, Scotland
@leejarrett73 @virginmedia Cancel it, I’m telling ye, it’s murder
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Anna Bell Coaching
(@annabellcoach) reported
from
Bo’ness, Scotland
@virginmedia my broadband is down yet again. Several working hours lost. Four (long) calls later and now just an automated response. Poor show. 🤔 #badservice #homeworking
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Debbie Hughes
(@weedebsie19) reported
from
Airdrie, Scotland
@virginmedia Evening, is there an issue with the Virgin TIVO box tonight as I’m watching something on ‘My shows’ & it all seems to have stopped working!😢
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Dalus
(@Dalus93) reported
from
Cumbernauld, Scotland
Im howling. The customer service i have recieved from @virginmedia is an absolute joke. Talking to one of their "internet techs" and they didnt even know what a Cat 6 cable was. Not to mention im paying £41 a month for a service that drops randomly every few days.
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Dale McLean
(@Dalus93) reported
from
Cumbernauld, Scotland
@alexasry @virginmedia Yeah I'm on 210/20 for like £40pm, but the quality and customer service recently has been shocking
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Ian Smith
(@ianwsmith82) reported
from
Livingston, Scotland
Honestly shocking customer service from @virginmedia ******* hopeless.
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Andy 🏳️🌈🍀🏴
(@AndyMac2805) reported
from
Cumbernauld, Scotland
@virginmedia Thanks for the response, I know you’ll be busy, understandably, but my tv/broadband/phone services are not working, and it’s quite necessary since I need to work from home
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Ian Fitzpatrick
(@Ianiesta8) reported
from
Falkirk, Scotland
@virginmedia I was looking to upgrade to a TV Package, but the deal for a new customer was far better than the deal I was offered.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan
(@R_Clark15) reported
@virginmedia I’ve tried pin hole reset, unplug reset and also Virgin media’s automated service done a full reset on the phone and they restarted all my services
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Sharon Hanley
(@sharonhanley) reported
@virginmedia we want to downgrade our TV because we can't afford it due to #covid could someone please help! No one @virginmedia is able to help apparently!!!
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Danny Brooks
(@DMABrooks) reported
@virginmedia Yes, it was a home mover request but needed to cancel, not moving until end of Feb. Cancellation happened but then requested the reconnection.
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Dave Martin
(@dmartinwriter) reported
Hi @virginmedia, I need to cancel your services for my father-in-law (who has no working service from you currently) but seems your line for this is too busy, is there any way I can do this online or via Twitter. Thanks.
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Wyn
(@wynpennant) reported
@virginmedia Ok VMC done with expected results which is why I have 4 BT home hub disc boosters. Box placement is as recommended, coverage drop is consistent on both direct hub 3 and boosters. Again it was fine until last Friday down time, what changed?
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Sean
(@gksharper) reported
@virginmedia Still awful today.... took 22hrs to fix and then it’s been in and out all day. Considering what you have people paying for a M200 broadband package, the fact it barely stays stable enough for google is embarrassing. It’s the 4th time I’ve lost a full daytimes worth since November
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Geoff Airey
(@geoffairey) reported
@virginmedia when I tell you I want to terminate my contract, and the Excellent Leanne in you retention team sorts that for me, I do not then expect to be harassed by not one, but two people from your retentions team. Stop Phoning Me.
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Michael Gallagher
(@mmag007) reported
@virginmedia @virginmedia I would just like the situation resolved please. Price increase is simply not acceptable when you are not even close to meeting the agreed service provision.
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Hugh
(@fickleone42) reported
@virginmedia I have now been on your chat with someone since 15:04... trying to switch my service. Your customer service is the worst I have ever come across.
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Jamie Collins
(@jcollins46) reported
@virginmedia Can you let me know why nobody has come to fix my internet even though I have had technicians booked in twice this week but they haven't turned up? And also why nobody will help resolve this for me? #badservice