Virgin Media Outage Report in Larbert, Falkirk, Scotland
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The latest reports from users having issues in Larbert come from postal codes FK5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Larbert, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Larbert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Larbert, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Coatbridge, Falkirk, Larbert, Bonnybridge, Cumbernauld, Airdrie and Livingston.
| City | Problem Type | Report Time |
|---|---|---|
 Coatbridge |
Internet | |
| Falkirk |
TV | |
| Larbert |
Internet | |
| Bonnybridge |
Wi-fi | |
| Cumbernauld |
Internet | |
| Airdrie |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Larbert, Scotland
Latest outage, problems and issue reports in Larbert and nearby locations:
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
@virginmedia Unfortunately no. I've spoken to multiple agents all day and an engineer is scheduled for tomorrow. If it isn't intermittent outage, it's a massive speed decrease (currently getting 50Mbps down/3Mbps up on a Gig1 line, usually 800Mbps down/55Mbps up)
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Spike
(@Spike61987764) reported
from
Harthill, Scotland
@virginmedia Not hard enough. 20 hours and 20 minutes without television and broadband which I pay dearly for and that's the best you can say. Time for compensation for no service and move away from @virginmedia to someone more reliable and actually cares a little about customer service
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Mark Taylor
(@marktaylor73) reported
from
Bathgate, Scotland
@virginmedia twice now appointment for line pull has been scheduled and twice now there’s been no engineer. Move of service to new house required , now being told 10th November, not acceptable.
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Gallagher D
(@Jockthrax) reported
from
Airdrie, Scotland
@virginmedia Possibly the worst company I have ever dealt with. Cut off twice. I only wanted to buy a new remote. Absolute shambles of a company. Disgraceful customer service.
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Algerish Lass 🏴💚
(@NasceraMahria) reported
from
Airdrie, Scotland
@virginmedia honestly your service is shite
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
Come on @virginmedia, this is getting ridiculous now. Been without Internet for over 24hrs - ever since yesterday's maintenance at 9am. Still not got my Oomph unlimited data to help ease the pain either and no ETA on fix. This is beyond silly.
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Derek Scott
(@DegsyScott) reported
from
Grangemouth, Scotland
@benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent
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FD
(@F_Dev1888) reported
from
Falkirk, Scotland
@virginmedia They said credit will be applied but can’t do it just now as the system is down. 🤔 @Ofcom
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Gary Francolini
(@GaryFrancolini) reported
from
Glenmavis, Scotland
@Ofcom this is not the first time we’ve had issues with @virginmedia and they never seem to investigate complaints properly. Any advice on what we can do about this?
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Laura Barbour
(@dreamingisfree) reported
from
Bo’ness, Scotland
@virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)
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Judith Boyle
(@JudithBoyle3) reported
from
Livingston, Scotland
@virginmedia A better service from virgin media
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Laura Barbour
(@dreamingisfree) reported
from
Bo’ness, Scotland
service agent who tells me an appointment is scheduled for the 15th November. Shall I laugh or scream? 7 weeks with no WiFi? @virginmedia (2)
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Yvonne Harley 🤘🏻🎶☠️
(@YvonneGHarley) reported
from
Glenochil Village, Scotland
When you watch the status updates from @virginmedia and it goes past the planned resolution time - when working from home becomes a challenge- eta now tomorrow so that’ll have been nearly 30 hours with no service #workingfromhomechallenges
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David Sandilands
(@DNSandilands) reported
from
Falkirk, Scotland
@virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.
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iain mcmillan
(@iainmcm1) reported
from
Glenochil Village, Scotland
One hour two minutes and got hung up thanks virgin media customer service is really 💩💩💩
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
God damn it @virginmedia, another day another outage. This is becoming a really really sick joke. Just because most people sleep at night doesn't mean others like me don't have work to do
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iain mcmillan
(@iainmcm1) reported
from
Glenochil Village, Scotland
@virginmedia is there a problem with phone lines as been trying for one & half hoours to get through to speak to a person also if i press 1 it sends me text telling me to go online i want to cancel my contract so need to speak to a person
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Declan Robb🍀
(@DeclanRobb) reported
from
Airdrie, Scotland
@virginmedia absolute joke , internet not working again
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
@virginmedia Is there any ETA on issue resolution?
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iain mcmillan
(@iainmcm1) reported
from
Glenochil Village, Scotland
@izzwoz @virginmedia Its terrible service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Blondell Shaw
(@Blondell_S) reported
@virginmedia Yes this has been reported over a dozen times… all I get are the platitudes, the stock answer on 150… I spoke to a lovely lady who said she’d email me with service updates… nothing and my £80.00 bill is due, yes I know about the auto credits but this is 🤬#customerexperience
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Stacy Walker
(@stacy1511) reported
@virginmedia We’ve tried all sorts, it’s not fit for purpose & we just want to cancel without being charged ridiculous fees! We live in a new build & lots of people on our estate having issues with virgin media. This is effecting my work n I need reliable Wi-Fi
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Blondell Shaw
(@Blondell_S) reported
@virginmedia And the outages continue… I’ve reported this so many times, I’m sick and fed up of the stock customer service responses “I’m afraid”… I just want the service I pay for 🤬🤬🥲🥲
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Lee
(@Lee23881325) reported
@virginmedia Contacted them they are as useful as an ashtray on a motor bike, did not want to listen, did not sort out the problem just kept apologising. Got told the complaint would be esculent, then I get email not 5 minutes later, complaint closed as complete, absolutely rubbish. Appalling
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Matt
(@Matt_BCC) reported
@virginmedia Every interaction (several months) is a complete waste of my time. You consistently fail to sort the problem out. If I get another one I'll send it to the the ICO instead. I'm sure they'll be interested in Virgin sharing another customer's credit history.
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Clio Ambler
(@clio_ambler) reported
@virginmedia Let’s hope they pick up soon! Was in line at 8 when they opened but no response yet! Poor
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Alan
(@RebootBob) reported
@jakkuh_t @TELUS Jealous! May move over to 1Gb/s down but @virginmedia can only offer 52 Mb/s up.
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Knee K-O
(@fuzzy_slipaz) reported
@SimonMiller316 @virginmedia It doesn’t just get a Down, it gets the Brown Down
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Chris
(@Trickey2112) reported
@SimonMiller316 @virginmedia Brown down 💩👇
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🏴steve wilcock 🏴
(@wilcock_steve) reported
@virginmedia No I haven’t I would have thought the 7 virgin media representatives I have been communicating with for the past 3 days could solve the issue.