Virgin Media Outage Report in Stirling, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stirling, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stirling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stirling, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Alloa, Grangemouth, Bonnybridge and Cumbernauld.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk |
Internet | |
| Falkirk |
Total Blackout | |
| Alloa |
Internet | |
| Grangemouth |
TV | |
| Falkirk |
TV | |
| Bonnybridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stirling, Scotland
Latest outage, problems and issue reports in Stirling and nearby locations:
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JeepSco - MM7SCO
(@ScoJeep) reported
from
Cumbernauld, Scotland
@virginmedia I sent a complaint in to your company 10 days ago regarding my shocking ping rates and slow speeds on my broadband. Still no response, not even to confirm you received my complaint. After 1 hour on hold without even speaking to an agent, I get disconnected.
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Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia hi is there a problem with Netflix? I can't access it.
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Darren Ja-la-la-la-la-la-la-la-land
(@CountingSheep5) reported
from
Falkirk, Scotland
@virginmedia Currently at 374Mbps on wireless, so not the worst it's been. 943Mbps on wired.
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Steve
(@steve2theizzO) reported
from
Falkirk, Scotland
What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
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Paul 🏴🇪🇺🏴☠️🏳️🌈
(@Keenan38Keenan) reported
from
North Lanarkshire, Scotland
@virginmedia all my services are down. Can anyone shed some light as to whats going on
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Shez
(@shehzadinho) reported
from
Brightons, Scotland
I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf
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Duncan MacColl
(@hungryduncs) reported
from
Grangemouth, Scotland
@virginmedia catch up not working ?
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Jim Healy
(@jimhealy10) reported
from
Grangemouth, Scotland
@virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!
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Haggisking
(@Haggiskings) reported
from
Brightons, Scotland
@virginmedia you sent someone out to fix our leaky phone line. He used silicone and gunged up the wires - now we can’t call you to tell you he properly broke it with the repair... help....
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia Bad customer service !!
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James
(@jamesblack1986) reported
from
Denny, Scotland
Delighted to see @virginmedia's internet is back to being a back of ****.
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Stuart P
(@StuP44) reported
from
Cumbernauld, Scotland
@virginmedia What's happened is she changed some account details, bank account and name....and since then her connection has been cut....seems more an administrative issue than technical.
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Natasha Hayward
(@meeptastic9) reported
from
Falkirk, Scotland
@virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/
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Alex Clowes
(@Yossarian_sco) reported
from
Cumbernauld, Scotland
@virginmedia wi-fi seems to be down in Cumbernauld G67 , and the footballs on soon , wont be happy 👀.
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margaret gallagher
(@touchofglamour) reported
from
North Lanarkshire, Scotland
@virginmedia It's still down, that's been 2 full days, it's actually shocking service, 😡😡 2 people working from home, and kid trying to do school work, I feel this is poor service
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Dave Stone
(@Appolotech) reported
from
Stirling, Scotland
@virginmedia Stoping them should be automated. It’s more than just a casual annoyance. You caused additional stress in a very bad time, and all your staff denied the issue and made it worse. Automation isn’t an excuse for bad customer experience.
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia I had to send them a recorded delivery letter to cancel mine !!!!
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Rokewood
(@Rokewood) reported
from
Cumbernauld, Scotland
@EvelynArizpe @juliemca @virginmedia Yes, never been with anybody else. None is perfect. But BT has strength in depth
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Fiona Collie
(@tartan1314) reported
from
Bonnybridge, Scotland
@virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor
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Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia Hi I can't access @NetflixUK from my virgin box. Is there a problem with the app?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ʜᴀʏʟᴇʏ ᴅᴀɴɪᴇʟꜱ 🌹🔗
(@HotHayleyUK) reported
@virginmedia It's been well over a week where the WiFi has been off several times a day making it impossible to work. It's ridiculous. Apparently there is now issues in my area... how you think you can bill me for this month and then increase prices for May is mind boggling!
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Richard Shearn
(@RichardShearn1) reported
@HistorianHayley @beverleyturner @virginmedia Try Truespeed full fibre if it’s available in your area, only £25 a month and never drops out 150 mbps
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Northy🍒🤍
(@cherrypie1872) reported
@virginmedia Yes. When the engineer came out we were told the line to our house had been blocked as part of the fix for the area. Engineers then came out to replace the line.
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Siobhan Collett
(@SiobhanCollett) reported
@virginmedia Round and round you go. Is that a Virgin media customer care strategy?! Like I already told you. Natalie reactivated my old account so I can access my emails. I’ve had countless calls in 10 days. Not once has anyone else said what you are now saying
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Johnboy
(@johnboy2601) reported
@MotoNutJob @virginmedia They are ******* ****, customer services are piss poor if you get them off script they're clueless
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Dogknob1
(@MotoNutJob) reported
@virginmedia Yep @VodafoneUK for same speed but full fiber and Inc home phone for under half your price. You even got slightly desperate and said £43pm for 6months Let me just say I've been with you 15 odd years and that's how you treat us
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matt
(@mattyboi1991) reported
@Rorythough @virginmedia Try 6 months and counting with so many visits without issues being resolved.
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Widget
(@Widget57529543) reported
@virginmedia Forget it. It can stay open to the elements. How pointless it was to try and help you.
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David.
(@HeroponDavid) reported
Getting so sick of @virginmedia now. Internets been going off and on for the last 3 days, according to the person I called there's no issue in my area then was hung up on. Why am I paying for this **** anymore?!
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Mahul Patel
(@mahulll) reported
@virginmedia Yes it shows up on the available networks. But the internet just does not work and hasn’t done for 13 days. On the service info page it still says that your engineers are trying to fix the problem (apparently for the last 13 days)?!