Virgin Media Outage Report in Stirling, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stirling, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stirling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Stirling, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Cumbernauld, Larbert, Grangemouth, Denny and Bonnybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk |
Internet | |
| Falkirk |
TV | |
| Cumbernauld |
Internet | |
| Falkirk |
Phone | |
| Falkirk |
Internet | |
| Falkirk |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stirling, Scotland
Latest outage, problems and issue reports in Stirling and nearby locations:
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Rae 🐨
(@rae_rae_95) reported
from
Falkirk, Scotland
Virgin Media wifi is down again. 4 days running 🙃
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Ian Fitzpatrick
(@Ianiesta8) reported
from
Falkirk, Scotland
@virginmedia I was looking to upgrade to a TV Package, but the deal for a new customer was far better than the deal I was offered.
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Dalus
(@Dalus93) reported
from
Cumbernauld, Scotland
Im howling. The customer service i have recieved from @virginmedia is an absolute joke. Talking to one of their "internet techs" and they didnt even know what a Cat 6 cable was. Not to mention im paying £41 a month for a service that drops randomly every few days.
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Stevie Beveridge 🏴🐝
(@StevieBev) reported
from
Falkirk, Scotland
@leejarrett73 @virginmedia Cancel it, I’m telling ye, it’s murder
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Jim Healy
(@jimhealy10) reported
from
Grangemouth, Scotland
@virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!
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andrew swanston
(@swany1988) reported
from
Redding, Scotland
@virginmedia hi was promised a manager call back 2 days ago and not happened. Piss poor customer service !! Only been with you just over a month and my experience is ruined !!!
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Dale McLean
(@Dalus93) reported
from
Cumbernauld, Scotland
@alexasry @virginmedia Honestly can not wait to move. Just don't have the money to pay installation fees etc rn which sucks so I'm stuck with them til I do.
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Louise McMonigle
(@xXxsqueegexXx) reported
from
Cumbernauld, Scotland
@virginmedia ABSOLUTELY DISGUSTED! My bill £30 higher this month. Charged for calls over 60mins last month. Mortgage! Car! UniversalCredit! All with hours & hours waiting time. Being told tough I have to pay it! Zero help available! Family of 4. Both Self employed. No money! Joke
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia I had to send them a recorded delivery letter to cancel mine !!!!
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Natasha Hayward
(@meeptastic9) reported
from
Falkirk, Scotland
@virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/
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RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜
(@lovemojo1991) reported
from
Falkirk, Scotland
@virginmedia my WiFi aint working its having bad connection
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CHӘLLӘY
(@chelleybbs) reported
from
Banknock, Scotland
@jimbombers @virginmedia Router is a no show after a full fortnight no fkn internet first world problems 😂 nah shocking service for the amount we pay tho
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Dale McLean
(@Dalus93) reported
from
Cumbernauld, Scotland
@alexasry @virginmedia Yeah I'm on 210/20 for like £40pm, but the quality and customer service recently has been shocking
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Augmented Deviant ⭕
(@KetaminePanda) reported
from
Brightons, Scotland
So was playing competitively Overwatch last night, and on 3 separate times the ******* internet cut out. I lost a whole lot of points cause I couldn't get back in and got temporarily banned.. thanks Virgin #virginmedia
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margaret gallagher
(@touchofglamour) reported
from
North Lanarkshire, Scotland
@virginmedia It's still down, that's been 2 full days, it's actually shocking service, 😡😡 2 people working from home, and kid trying to do school work, I feel this is poor service
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Stevie Beveridge 🏴🐝
(@StevieBev) reported
from
Falkirk, Scotland
@dddun0407 @virginmedia You will have to pay mega too as well, utter scumbag of a company, even with what’s going on in the world they won’t give a shit about you x
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Andy 🏳️🌈🍀🏴
(@AndyMac2805) reported
from
Cumbernauld, Scotland
@virginmedia Thanks for the response, I know you’ll be busy, understandably, but my tv/broadband/phone services are not working, and it’s quite necessary since I need to work from home
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia Bad customer service !!
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Dale McLean
(@Dalus93) reported
from
Cumbernauld, Scotland
No internet until Monday. Good old @virginmedia - told them I'd been having issues for weeks, was told to monitor it, THEN they say 'oh we thought it had resolved itself'... Clearly not if I'm still calling. sounded like they just wanted me off the phone asap tbh. Switching ASAP
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Lauren Davenport
(@_laurennnxo) reported
from
North Lanarkshire, Scotland
@virginmedia down again when I have many @louistheroux documentaries to get through is a cruel twist of fate
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Eggroll👍🇬🇧🇯🇵
(@Eggroll_Shogun) reported
@virginmedia I hope so too! But it's hard to hope when goals keep shifting and the promised calls to confirm details never come. Instead I'm left bitter and determined to take this to the ombudsman. This is what I've told her she must threaten to do next time she calls (you ghosted her today)
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Cathy Long
(@Cathy_TwoHalves) reported
@Outreachjoe @virginmedia It went up from £33.50 to £50.50 overnight. And the service is appalling. As you know, it nearly sent me over the edge in lockdown 1 when I had no broadband and couldn’t contact anyone
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mcart
(@trottermick) reported
@virginmedia Why is it your loyal customers are only given consideration by emailing Daniel Potts,Jeff Dodds or your excutive team? I’m sick of seeing people posting about great deals given by doing this. The poor sods who don’t get nothing, just pay higher prices!!
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Helen Stevenson-Miller
(@HelenSt14164149) reported
@virginmedia The issue was they wanted to give me another upgrade box taking my contract way over the cost I have contracted or indeed would pay. All I have asked for is what I had, for the price I had... Since 27th december
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Adam Sterdam
(@bogieboris) reported
@virginmedia I’m trying to find out more information about TV 360. I’m an ‘ultimate oomph’ customer, but clicking on upgrade on your website brings me a message of ‘we can’t upgrade your account online’, and trying to find your webchat is impossible. I just get into a loop of...
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Mark Bond
(@markbond252) reported
@virginmedia My contract is due to end and is about to go up by £20 a month by contacting your help team is impossible. I use the online chat and get a response 5-6 hrs later but no alert to say a response has been given. So its back to scratch again
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Glenn Thomas
(@glennthomaspoet) reported
@virginmedia It's still awful, called up customer service, no help, same old tired solutions that never work. Do I need to change service providers?
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buxton1984
(@buxton19841) reported
@virginmedia I would rather you advised on what you are going to resolve this. I will repost at my convenience to the community. If you are helping there why can’t you help here?
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Matthew Stokes
(@mattystokes8) reported
@virginmedia No, I've emailed my complaint which wasn't even a complaint initially.. just trying to cancel as I no longer live at the address ! I don't have the time to stay on a phone call for 2 hours
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Exult 🏴
(@Exulters) reported
@virginmedia I got told this internet disconnecting at night **** would be fixed still ain’t thanks very much 👍