Virgin Media Outage Report in Stirling, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stirling, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stirling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Stirling, Scotland
The most recent Virgin Media outage reports came from the following cities: Grangemouth, Falkirk, Denny, Bonnybridge, Larbert, Cumbernauld and Alloa.
| City | Problem Type | Report Time |
|---|---|---|
 Grangemouth |
Wi-fi | |
| Falkirk |
Internet | |
| Falkirk |
Internet | |
| Falkirk |
Wi-fi | |
| Denny |
||
| Falkirk |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stirling, Scotland
Latest outage, problems and issue reports in Stirling and nearby locations:
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Duncan MacColl
(@hungryduncs) reported
from
Grangemouth, Scotland
@virginmedia catch up not working ?
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Shez
(@shehzadinho) reported
from
Brightons, Scotland
I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf
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Paul 🏴🇪🇺🏴☠️🏳️🌈
(@Keenan38Keenan) reported
from
North Lanarkshire, Scotland
@virginmedia all my services are down. Can anyone shed some light as to whats going on
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia I had to send them a recorded delivery letter to cancel mine !!!!
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia Bad customer service !!
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Alex Clowes
(@Yossarian_sco) reported
from
Cumbernauld, Scotland
@virginmedia wi-fi seems to be down in Cumbernauld G67 , and the footballs on soon , wont be happy 👀.
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Rokewood
(@Rokewood) reported
from
Cumbernauld, Scotland
@EvelynArizpe @juliemca @virginmedia Yes, never been with anybody else. None is perfect. But BT has strength in depth
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JeepSco - MM7SCO
(@ScoJeep) reported
from
Cumbernauld, Scotland
@virginmedia I sent a complaint in to your company 10 days ago regarding my shocking ping rates and slow speeds on my broadband. Still no response, not even to confirm you received my complaint. After 1 hour on hold without even speaking to an agent, I get disconnected.
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margaret gallagher
(@touchofglamour) reported
from
North Lanarkshire, Scotland
@virginmedia It's still down, that's been 2 full days, it's actually shocking service, 😡😡 2 people working from home, and kid trying to do school work, I feel this is poor service
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Fiona Collie
(@tartan1314) reported
from
Bonnybridge, Scotland
@virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor
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Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia hi is there a problem with Netflix? I can't access it.
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Haggisking
(@Haggiskings) reported
from
Brightons, Scotland
@virginmedia you sent someone out to fix our leaky phone line. He used silicone and gunged up the wires - now we can’t call you to tell you he properly broke it with the repair... help....
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Steve
(@steve2theizzO) reported
from
Falkirk, Scotland
What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
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Natasha Hayward
(@meeptastic9) reported
from
Falkirk, Scotland
@virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/
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Rae 🐨
(@rae_rae_95) reported
from
Falkirk, Scotland
Virgin Media wifi is down again. 4 days running 🙃
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James
(@jamesblack1986) reported
from
Denny, Scotland
Delighted to see @virginmedia's internet is back to being a back of ****.
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Stuart P
(@StuP44) reported
from
Cumbernauld, Scotland
@virginmedia What's happened is she changed some account details, bank account and name....and since then her connection has been cut....seems more an administrative issue than technical.
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Jim Healy
(@jimhealy10) reported
from
Grangemouth, Scotland
@virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!
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Dave Stone
(@Appolotech) reported
from
Stirling, Scotland
@virginmedia Stoping them should be automated. It’s more than just a casual annoyance. You caused additional stress in a very bad time, and all your staff denied the issue and made it worse. Automation isn’t an excuse for bad customer experience.
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Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia Hi I can't access @NetflixUK from my virgin box. Is there a problem with the app?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ed francis
(@pompeyhedge) reported
@simonstebbing @virginmedia Write to vm giving 30 days notice. Cancel dd after 30th day. Do not pay a penalty fee.
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James Aubrey
(@JimboUK71) reported
@virginmedia no, not particularly! Resetting the router is a daily chore, as various devices have connection issues. Almost want to give up!
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Genesis Santos
(@genesisssantos) reported
I had today the worst customer service experience that I ever have in my life from @virginmedia ! I´ve been all day trying to get an offer for #BlackFriday and they cannot match the promotions on their website! I spent at least 7hours of my day on the phone...
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Sue Handley
(@Suze_Handley) reported
@virginmedia I've been having problems all evening with intermittent connection - have done the whole reset thing etc. Can you let me know if there are issues in my area - Manchester M41 - your call centre is closed apparently, so I can't speak to anyone to check. Thank you.
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GavinDug11
(@Dug11Gavin) reported
@virginmedia I asked if it could potentially be put back a week to 3/12. Person I spoke to said only 9/12 available. I said no good,I need internet access before then for work- keep current date. They told me it was automatically changed and it was stuck now. I never confirmed. Can dm photos?
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leanne denyer
(@lea7784) reported
@virginmedia Have 4 mobile phone contracts with you but none of them can dial out????? is there an issue with the network I cant even call you up to inform you of this issue
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Gary B
(@gazpne) reported
Out of those providers, only Virgin Media offers fully fibre optic. Therein lies the problem. #MartinLewis
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Josh Harsant
(@joshharsant) reported
Christ, @virginmedia, you’ve been SO shockingly poor of recent. Slow connection, router regularly resets/reboots itself, and connection regularly unstable.
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Henrietta Royle
(@henthepen) reported
@virginmedia is the crappiest, most useless customer hating organisation. My #TiVo box doesn’t work. The on-line help is useless and there is no human help. If you have tried the former, you are just chucked off the phone. I hate them. Call/me now and fix this. #hatevirginmedia
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Vicki Barrett
(@vbarrett21) reported
I messaged @virginmedia at 6pm last night and still not had a response! Can anyone help please?