Virgin Media Outage Report in Redding, Falkirk, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redding, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Redding, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Shotts, Bellshill, Larbert, Bonnybridge, Falkirk, Livingston, Dunfermline, Airdrie, Cumbernauld, Coatbridge, Denny and Grangemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Shotts |
TV | |
| Bellshill |
Internet | |
| Larbert |
Total Blackout | |
| Bonnybridge |
TV | |
| Falkirk |
TV | |
| Bellshill |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Redding, Scotland
Latest outage, problems and issue reports in Redding and nearby locations:
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RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜
(@lovemojo1991) reported
from
Falkirk, Scotland
@virginmedia our network and other people's internet down again!! Seriously this keeps happening
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Dalus
(@Dalus93) reported
from
Cumbernauld, Scotland
Im howling. The customer service i have recieved from @virginmedia is an absolute joke. Talking to one of their "internet techs" and they didnt even know what a Cat 6 cable was. Not to mention im paying £41 a month for a service that drops randomly every few days.
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Ian Smith
(@ianwsmith82) reported
from
Livingston, Scotland
Honestly shocking customer service from @virginmedia ******* hopeless.
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Anna Bell Coaching
(@annabellcoach) reported
from
Bo’ness, Scotland
@virginmedia my broadband is down yet again. Several working hours lost. Four (long) calls later and now just an automated response. Poor show. 🤔 #badservice #homeworking
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Anna Bell Coaching
(@annabellcoach) reported
from
Bo’ness, Scotland
@virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.
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Janis McCulloch ☃️❄️
(@justjanis) reported
from
Dunfermline, Scotland
@virginmedia Nope no issues in the area
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Dale McLean
(@Dalus93) reported
from
Cumbernauld, Scotland
@alexasry @virginmedia Yeah I'm on 210/20 for like £40pm, but the quality and customer service recently has been shocking
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Ian Fitzpatrick
(@Ianiesta8) reported
from
Falkirk, Scotland
@virginmedia I was looking to upgrade to a TV Package, but the deal for a new customer was far better than the deal I was offered.
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Andy 🏳️🌈🍀🏴
(@AndyMac2805) reported
from
Cumbernauld, Scotland
@virginmedia Thanks for the response, I know you’ll be busy, understandably, but my tv/broadband/phone services are not working, and it’s quite necessary since I need to work from home
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Hannah McInnes
(@_HannahMcInnes_) reported
from
Livingston, Scotland
@virginmedia has they worst customer service I’ve ever experienced, month after month I’ve been trying to sort out my bills with no help whatsoever 80 minutes and I’m still on the phone no further forward as one person says one thing and another person says another😡😡
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Eddie Collins
(@EddieCo09311525) reported
from
Dunfermline, Scotland
@virginmedia I switched over to you on the 31st December and had a speed issue very quickly and between online chat and two phone calls yesterday was told issue at street cabinet twice on phone chat says no issue. Bring back BT 😔
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MICHAEL
(@MICKLE_M) reported
from
Mollinburn, Scotland
@virginmedia wifi down again
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Dale McLean
(@Dalus93) reported
from
Cumbernauld, Scotland
@alexasry @virginmedia Honestly can not wait to move. Just don't have the money to pay installation fees etc rn which sucks so I'm stuck with them til I do.
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Richard Law
(@sneekyb) reported
from
East Calder, Scotland
@virginmedia Ridiculous that as a existing customer now out of contract that I cannot be offered the same monthly deal as new customers. My bill is to rise by £50 pcm which is not acceptable. I ask if I can take your Bigger tv bundle with sports as advertised for £72 and told no.
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Janis McCulloch ☃️❄️
(@justjanis) reported
from
Dunfermline, Scotland
@jen_drum @virginmedia Some local outage or something
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andrew swanston
(@swany1988) reported
from
Redding, Scotland
@virginmedia hi was promised a manager call back 2 days ago and not happened. Piss poor customer service !! Only been with you just over a month and my experience is ruined !!!
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Janis McCulloch ☃️❄️
(@justjanis) reported
from
Dunfermline, Scotland
Hey @virginmedia our broadband box is flashing green and our Wi-Fi doesn't seem to be working.... help please
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Debbie Hughes
(@weedebsie19) reported
from
Airdrie, Scotland
@virginmedia Evening, is there an issue with the Virgin TIVO box tonight as I’m watching something on ‘My shows’ & it all seems to have stopped working!😢
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RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜
(@lovemojo1991) reported
from
Falkirk, Scotland
@virginmedia my WiFi aint working its having bad connection
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Dale McLean
(@Dalus93) reported
from
Cumbernauld, Scotland
No internet until Monday. Good old @virginmedia - told them I'd been having issues for weeks, was told to monitor it, THEN they say 'oh we thought it had resolved itself'... Clearly not if I'm still calling. sounded like they just wanted me off the phone asap tbh. Switching ASAP
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin
(@nakamuramartin) reported
@DamienMcFerran @virginmedia Virgin.have been terrible for that
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|E-MAJOR|
(@EastonMajor) reported
@FreddieHotSpot @VodafoneUK Bro sorry my bad... I misread... nah my broadband is Virgin Media.. no complaints.
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Chris Fox
(@psychof0x) reported
@DamienMcFerran @virginmedia I’ve been in this flat for two years, bill’s gone up by £10!! @virginmedia, this is completely unacceptable, why would you treat your customers like this?
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Paul Dugdale
(@thepauldugdale) reported
@virginmedia Your customer service phone line is totally useless and essentially not operational. I have a fault and need to resolve it. Please advise ASAP. Thanks.
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Fizzwig
(@Markfizzwig) reported
@virginmedia is there a tv issue in Ipswich area? Picture breaking up and stalling. Checked cables and restarted box
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Ali Hill
(@aligee2379) reported
@virginmedia I’m sorry @virginmedia but they haven’t- been sent to the online support! I’ve spent over an hour with them rebooting my hub - allegedly...
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Mark "Fryguy64" Kelly
(@Fryguy64) reported
@kingmonkey25 @DamienMcFerran @virginmedia We dropped them for TalkTalk last year for the same reason. We'd been with them for about 6 years and while the service was good when it worked, it often cut out.
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James Roberts
(@jcroberts1985) reported
@7c25d632f10d435 I've got the same problem today @virginmedia
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FlybyAnimal
(@FlybyAnimal) reported
@virginmedia I’ve spent over 7hours on hold trying to get through to your call centres. An engineer was booked for yesterday, no show. I was PROMISED one today and they just called and told me ‘due to an emergency’ they’re coming Monday now. In my life I’ve never experienced such INEPTITUDE
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John Lee
(@Actuarial_Tutor) reported
@virginmedia I'm afraid the phonecall with the team was very poor yesterday: saying there was no engineer appointment, then saying there was & they'd been (when they hadn't) & then that the problem was resolved (when we're still connected via our neighbours cable stretched over their lawn).