Virgin Media Outage Report in Redding, Falkirk, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redding, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Redding, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Larbert, Bonnybridge, Bellshill, Dunfermline, Cumbernauld, Airdrie, Livingston, Falkirk and Bathgate.
| City | Problem Type | Report Time |
|---|---|---|
 Larbert |
Internet | |
| Bonnybridge |
Wi-fi | |
| Bellshill |
Wi-fi | |
| Dunfermline |
Internet | |
| Cumbernauld |
Internet | |
| Bellshill |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redding, Scotland
Latest outage, problems and issue reports in Redding and nearby locations:
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Steve
(@steve2theizzO) reported
from
Falkirk, Scotland
What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
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Alan Currie
(@alancurrie1991) reported
from
Livingston, Scotland
@virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?
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scooby
(@A_Stramash) reported
from
Mollinburn, Scotland
@virginmedia so, been trying to get through to these guys for weeks. Can't get thru via phone, chat function on the app doesn't work, the website give options to upgrade or leave, can't remove services and you are directed to the number that u can't get through on 👎
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Alison
(@alied321) reported
from
Livingston, Scotland
@virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?
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Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia Hi I can't access @NetflixUK from my virgin box. Is there a problem with the app?
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Stuart P
(@StuP44) reported
from
Cumbernauld, Scotland
@virginmedia What's happened is she changed some account details, bank account and name....and since then her connection has been cut....seems more an administrative issue than technical.
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia I had to send them a recorded delivery letter to cancel mine !!!!
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scooby
(@A_Stramash) reported
from
Mollinburn, Scotland
@virginmedia really poor service guys 👎 Would not recommend 👎
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scooby
(@A_Stramash) reported
from
Mollinburn, Scotland
@virginmedia shocking service. And going by others it's standard #virginmedia 👎
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Adrienne
(@ya_diks) reported
from
Coatbridge, Scotland
@virginmedia can’t seem to get logged into my account on your website or app on both pc and mobile. It just keeps reloading the main page to login again
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Fiona Collie
(@tartan1314) reported
from
Bonnybridge, Scotland
@virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money
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Janey
(@jaagdoll) reported
from
Bathgate, Scotland
@virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?
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Natasha Hayward
(@meeptastic9) reported
from
Falkirk, Scotland
@virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/
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margaret gallagher
(@touchofglamour) reported
from
North Lanarkshire, Scotland
@virginmedia It's still down, that's been 2 full days, it's actually shocking service, 😡😡 2 people working from home, and kid trying to do school work, I feel this is poor service
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia Bad customer service !!
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Debbie Hughes
(@weedebsie19) reported
from
Airdrie, Scotland
@virginmedia Afernoon, are there any issues in the ML6 area as my broadband doesn’t seem to be working. The wi-Fi isn’t connecting to our mobiles & we keep having to use our 4G. Thanks, Debbie
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Michael
(@MICKLE_M) reported
from
Mollinburn, Scotland
@virginmedia is there a problem with sky sports?
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Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia hi is there a problem with Netflix? I can't access it.
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Kirsten Lamb
(@lambie_lamb) reported
from
Mid Calder, Scotland
@virginmedia I need to speak to someone about my broadband dropping every day from around 12:00-14:00. Do you have a tech help desk?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Mitchell
(@lukemitchell50) reported
@virginmedia Yes both wired and wireless. I got a bogus call from someone claiming to be from VM the other day so don’t want to post details. Why can’t someone from VM just contact me? I’ve been trying to get help for over 2 months
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Girish Kumar
(@girishkumars025) reported
@virginmedia I’m calling you guys and trying to reach you for the past 1 month or more and unable to get one of you. How the heck do I even get your collection disconnected??? Never thought virgin media had such a pathetic customer service. My direct payment is in free days, someone respond!
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Jade♥Eliza♥Rodford
(@JadeElizRodford) reported
@virginmedia are there issues in DA11? It doesn’t say so when we check the service status but this is exactly what happened last week and we had a whole day of no internet trying to work from home and homeschool! 😩😩😩
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Val Bradley
(@valgardening) reported
@virginmedia Asap for you is 3-4 working months, seemingly. Your error, but our problem.
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Eve Antoi
(@eveantoi) reported
@virginmedia @Pinkhaus1 Your service is awful I can’t believe a manager hung up on me because I couldn’t get my password right and I answered my security questions correctly. I also said the first character of my password correctly and the guy who didn’t understand me told me to give him phonics
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surfs up akechi-kun
(@lilfowl) reported
@xandsta this is such an amazing tweet to wake up to. i would never work for virgin media they live to scam ppl. also was the beetle a cockroach bc japan cockroaches real
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Eve Antoi
(@eveantoi) reported
@damo2225 @virginmedia Same thing they done to me it’s awful
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Neil Jenkins
(@jellied1875) reported
@virginmedia I want to cancel my account I spoke to one of your colleagues who took My details and then put me back on hold then cut me off.
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Cláudia
(@ClaudiaMelancia) reported
@virginmedia trying to cancel my contract, been trying to be on the phone for the 6th time, sometimes I manage to get through but the call gets cut. :( Can you guys make it easier in the website? So we didn't need to call all the time. In Covid times this is ridiculous.
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Tysha Sorai ♥
(@TyshasTweetsxo) reported
Name Me A Broadband Provider Worst Than @virginmedia I’ll Wait... #FixYourShitVirgin