Virgin Media Outage Report in Redding, Falkirk, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redding, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 22: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Redding, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Livingston, Coatbridge, Grangemouth, Dunfermline, Cumbernauld, Bonnybridge, Bellshill, Larbert, Stirling, Airdrie and Alloa.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk |
TV | |
| Livingston |
Internet | |
| Falkirk |
Internet | |
| Coatbridge |
Internet | |
| Grangemouth |
Internet | |
| Dunfermline |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redding, Scotland
Latest outage, problems and issue reports in Redding and nearby locations:
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Lindsay Armstrong
(@baggyp71) reported
from
Glenmavis, Scotland
@virginmedia None of the options relate to the issues I am having. The box keeps switching off and restarting itself !
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia They may have the same training but they do not have the same capability to make decisions. I don’t care where they are based but only UK based departments can help getting this installed. How can @Ofcom allow you to charge premium numbers just to get in touch it’s been 10 weeks!
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Alan Kinloch
(@AlanKinloch) reported
from
Dollar, Scotland
@vmbusiness Not when you offer products you can’t then install, but take payment offer installation dates then cancel weeks later without any regard to the customer!
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia Why is it after our web chat tonight promising action all the orders and appointments have again disappeared from my account!!! I was only just re-promised by the 27th March!! What is going on? @Ofcom please help me here
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Lindsay Armstrong
(@baggyp71) reported
from
Glenmavis, Scotland
OMG that’s the third time my @virginmedia box has cut out and rebooted itself in the last half hour. So frustrating when you are trying to watch something. What is going on????
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steve berridge
(@Scotwolf2Steve) reported
from
Livingston, Scotland
@virginmedia no TV service in Livingston Nothing on service status page. Did all the tests. Nothing, no TV. Checking online seems I'm not alone. Any update or acknowledgement Virgin Media? #virginmediadown #VirginMediaTVdown #virginmedia
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Andrasi Icolni
(@AIcolni) reported
from
Mollinburn, Scotland
@virginmedia I am not a VIRGIN MEDIA CUSTOMER, I cancelled my subscription with you a very very long time ago, so I dont know how you can say I am a customer??
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Annemarie Doyle
(@doyley_dodo) reported
from
North Lanarkshire, Scotland
@virginmedia when you’re trying to work from home (Coatbridge) but your service provider is Virgin Media and your internet has been down since Thursday! Pretty sure this new job won’t last long under these conditions #tweetingforafriend #tweetingforacolleague #missingtraining
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia No one has been in touch. No one has arrived to to the work. No one is actually doing anything to help me whatsoever?! What is going on?
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia They may be dedicated but if they don’t have the permissions to help or work in the right department it’s no use. I can be free at 4pm for a webchat
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Lindsay Armstrong
(@baggyp71) reported
from
Glenmavis, Scotland
@virginmedia I have used this but it says there are no problems in my area or with my box. It has just cut out and rebooted again. 😖
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Mary Brogan
(@Diamondmarydoll) reported
from
Glenmavis, Scotland
@virginmedia since I can't get onto the Internet to check fault status and I'm scrambling to use my phones data because my signal is ****. Fault status in ML6 please?
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Papa Raymondo
(@raymi37) reported
from
Chapelhall, Scotland
@quigley_mick @virginmedia @virginmedia service is getting worse mick I’m thinking of a change far too dear as well
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Justene Ewing
(@JusteneEwing) reported
from
Mid Calder, Scotland
@brendanf_nss @virginmedia All we need at our house is working Wi-Fi - not looking for VIP service just a working one! 😡 really has made my working day so much harder than it needed to be
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Andrasi Icolni
(@AIcolni) reported
from
Mollinburn, Scotland
@virginmedia once again, on day 2 of Burgin Medias incompetence it would seem that lack of competence has surfaced its ugly head again and my complaint has been registered in a non active account that I have no way of accessing so therefore been told NO ONE AT VIRGIN can help
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Justene Ewing
(@JusteneEwing) reported
from
Mid Calder, Scotland
@virginmedia Thank you for the response. I did as you asked at 7:04pm this evening engaged with Terri the Triage Bot who has kept me on hold waiting to speak to someone for 3 hours 20 minutes. Just when I thought @virginmedia might try to repair this customer onboarding failure #poorservice
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Andrasi Icolni
(@AIcolni) reported
from
Mollinburn, Scotland
@virginmedia I dont need to supply I have the evidence in photographic form that the inside of my propert has been damaged by your firm, and I will track down the engineer in question who said himself it was put in wrong place and this I do have proof of from the neighbour in question who was
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Dave Scott
(@Tank2521) reported
from
Broxburn, Scotland
We've had our @virginmedia Hub 4 for some time now and still our virgin media connect app doesn't work with it..... When are we likely to get an update?
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Andrasi Icolni
(@AIcolni) reported
from
Mollinburn, Scotland
@virginmedia I most certainly will not be taking anything of issue to the council as my privately owned home is not council property, and your contractors dug into my private garden therefore it's your issue and if I cant resolve it here next step will be Daniel Potts
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia They said they would sort it and call me today. I had a phone all to the house phone at 11pm waking up my mrs that asked me to text back which I couldn’t do so no idea what that meant. They have all disappeared and I still have no update I have been promised resolution by Sat
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Barnett
(@AndrewB48707344) reported
@virginmedia Shocking service and appalling response, we were most likely leaving anyway with the price hike but this has just sealed the deal.
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GamerStyle1980
(@GamerStyle1980) reported
@virginmedia You've just increased your price, this is the 2nd time in less than 24 hours, does that mean you're going to put the price back down as you can't provide the service?
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christina🤍seungmins wife / fan acc
(@lovestay_always) reported
@virginmedia It’s been almost 24 hours and still not working hope people are going to get compensated 😡
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Replays96
(@Replays96_) reported
@virginmedia I might cancel now the whole day my internet has been screwed 😡
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S M ❤️
(@Sarah97851167) reported
@virginmedia This is ridiculous. We’ve had a problem for the past few months not just today. Why on earth I don’t leave is beyond me
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Samantha Querishi
(@SamanthaQueris1) reported
@virginmedia My signal is always shocking and getting through to customer service is a nightmare
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James
(@lordlongshanks7) reported
@virginmedia Charge us high amounts each month yet give crap service, even looks like your have taken down O2 along with you today. Like a few have said I think it's time you reduce everyone's bills each month till you can give a better service .
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MissMars82
(@emmaglossop6) reported
@virginmedia Websites been down all day Internet keeps going off and phone lines are not working even my mobile data is not working and that is with Vodafone mobile
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Marius Crismariu
(@MCrismariu) reported
@virginmedia Our internet is not working from last night
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tonkata
(@tonkata27794432) reported
@virginmedia You're gonna lose so many clients,,, I cant do a single thing with my internet shutting down...Yall are ***************