Virgin Media Outage Report in Redding, Falkirk, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redding, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Redding, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Coatbridge, Dunfermline, Larbert, Bonnybridge, Airdrie, Grangemouth, Cumbernauld, Livingston, Bathgate, Bellshill and Holytown.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk |
Internet | |
| Coatbridge |
Internet | |
| Dunfermline |
Internet | |
| Dunfermline |
Wi-fi | |
| Dunfermline |
Internet | |
| Dunfermline |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Redding, Scotland
Latest outage, problems and issue reports in Redding and nearby locations:
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oor Jim
(@jimnimmo60) reported
from
Airdrie, Scotland
@virginmedia We’ve been having issues. Especially with the on demand service or anything we record. Constantly asking us to test the connection. I’ve switched everything off and back on again. Including modem and still getting the same error.
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Alison
(@alied321) reported
from
Livingston, Scotland
@virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?
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Stuart P
(@StuP44) reported
from
Cumbernauld, Scotland
@virginmedia What's happened is she changed some account details, bank account and name....and since then her connection has been cut....seems more an administrative issue than technical.
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Adrienne
(@ya_diks) reported
from
Coatbridge, Scotland
@virginmedia can’t seem to get logged into my account on your website or app on both pc and mobile. It just keeps reloading the main page to login again
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Kirsten Lamb
(@lambie_lamb) reported
from
Mid Calder, Scotland
@virginmedia I need to speak to someone about my broadband dropping every day from around 12:00-14:00. Do you have a tech help desk?
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scooby
(@A_Stramash) reported
from
Mollinburn, Scotland
@virginmedia really poor service guys 👎 Would not recommend 👎
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia Bad customer service !!
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money
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Natasha Hayward
(@meeptastic9) reported
from
Falkirk, Scotland
@virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/
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scooby
(@A_Stramash) reported
from
Mollinburn, Scotland
@virginmedia shocking service. And going by others it's standard #virginmedia 👎
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia Now apparently there’s a non descriptive network problem and my visit for tomorrow is on hold yet your status page says everything is fine...
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Debbie Hughes
(@weedebsie19) reported
from
Airdrie, Scotland
@virginmedia Afernoon, are there any issues in the ML6 area as my broadband doesn’t seem to be working. The wi-Fi isn’t connecting to our mobiles & we keep having to use our 4G. Thanks, Debbie
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Derek Thomson
(@DeekTheDiamond) reported
from
Airdrie, Scotland
@virginmedia help! My tivo box won't restart. Switched it off for over 12 hrs last nite but still won't come back on.
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia I had to send them a recorded delivery letter to cancel mine !!!!
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scooby
(@A_Stramash) reported
from
Mollinburn, Scotland
@virginmedia so, been trying to get through to these guys for weeks. Can't get thru via phone, chat function on the app doesn't work, the website give options to upgrade or leave, can't remove services and you are directed to the number that u can't get through on 👎
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Steve
(@steve2theizzO) reported
from
Falkirk, Scotland
What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
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Janey
(@jaagdoll) reported
from
Bathgate, Scotland
@virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?
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Jim Healy
(@jimhealy10) reported
from
Grangemouth, Scotland
@virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!
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margaret gallagher
(@touchofglamour) reported
from
North Lanarkshire, Scotland
@virginmedia It's still down, that's been 2 full days, it's actually shocking service, 😡😡 2 people working from home, and kid trying to do school work, I feel this is poor service
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John Truesdale
(@JohnTru90613516) reported
from
Airdrie, Scotland
@Glasgow_Times @virginmedia sounds great If only they could respond to emails, tweets or calls!! Abysmal customer service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Maire Cubbin
(@memcalea_maire) reported
from
Wallasey, England
@virginmedia Yes especially as she said she would be discussing things with us like a booster etc as we are eligible with 4 children home schooling ??. Also was going to discuss a router issue . So far things look ok and children aren’t complaining WiFi has gone down today which is good 1/2
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John
(@latnl8rzdude1) reported
@virginmedia Exec team and any engineers who have attended. You can fix the fault so ive got to go elsewhere. I have not begun the process yet. Very disappointed that it has taken two months to be told there is nothing you can do. Thats £100 for a service that doesn't work.
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𝗮𝗺𝗶𝘁 ॐ
(@highabeI) reported
@virginmedia the past few weeks, including yesterday, the connection has been so intermittent. the site says there are no issues, however when i called yesterday the person themself said there was an issue so they were going to transfer me to the technical team. with no suprise, i was on -
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clare howard
(@clarehoward20) reported
@virginmedia Still not resolved. Appointment was booked, then cancelled! Still without additional service.
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Shingly, Machine Spirit
(@ShinglyGS) reported
@virginmedia I've been trying to get a hold of someone to organise transferring my fibre package to my new home, which I'm moving to this weekend, and have had no luck for over two hours. Please help?
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Mr Leroy Tyson
(@DaveKush6) reported
@virginmedia terrible again today! Any response ?
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Cardiff Stu
(@cardiffstu) reported
Trying to leave @virginmedia and could they make it any more difficult. Nearly an hour & when you eventually get through to someone (after a derisory £3.5 discount is offered by the automated service) all they want to talk about is how wonderful they are & how bad everyone else
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Lester Mackenzie
(@ablowtothehead) reported
@virginmedia You tossers. We stopped our direct debit in the hope someone would phone us. Now you've charged us a late payment charge. Your customer service ******* disgraceful!!!!
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Mo Nazam
(@monazamguitar) reported
Hi .@SkyUK I'm totally fed up with .@virginmedia 's overpriced and pathetically slow and buggy broadband service so I'm looking to switch. Can you tell me if there are any issues with hub distance with your superfast package and do the speeds you quote apply to wifi signal?
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dinesh murugeswaran
(@DMurugeswaran) reported
@virginmedia I wish to make a complaint. Your dial in service has prevented me from cancelling. I have been passed around the houses for over a week. On average I spend 3 hours on the phone