Virgin Media Outage Report in Redding, Falkirk, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redding, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Redding, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Dunfermline, Bathgate, Bellshill, Livingston, Falkirk, Cumbernauld, Airdrie, Bonnybridge, Coatbridge and Grangemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Dunfermline |
Internet | |
| Bathgate |
Internet | |
| Bellshill |
Wi-fi | |
| Livingston |
Internet | |
| Falkirk |
||
| Cumbernauld |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redding, Scotland
Latest outage, problems and issue reports in Redding and nearby locations:
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Fiona Collie
(@tartan1314) reported
from
Bonnybridge, Scotland
@virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor
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Shez
(@shehzadinho) reported
from
Brightons, Scotland
I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf
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Cara
(@lennonsghirl) reported
from
Coatbridge, Scotland
@virginmedia had there been reported broadband issues in the ML5 area this morning? My service died about 20 mins ago and I can’t get back online. I’m working from home and have a meeting later on so any info would be great! Thanks
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Stuart P
(@StuP44) reported
from
Cumbernauld, Scotland
@virginmedia What's happened is she changed some account details, bank account and name....and since then her connection has been cut....seems more an administrative issue than technical.
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Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia hi is there a problem with Netflix? I can't access it.
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Shawsy67
(@shawsy67) reported
from
Airdrie, Scotland
@virginmedia got problems with my tv, can’t get through on phone
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Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia Hi I can't access @NetflixUK from my virgin box. Is there a problem with the app?
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Dave Stone
(@Appolotech) reported
from
Stirling, Scotland
@virginmedia Stoping them should be automated. It’s more than just a casual annoyance. You caused additional stress in a very bad time, and all your staff denied the issue and made it worse. Automation isn’t an excuse for bad customer experience.
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Duncan MacColl
(@hungryduncs) reported
from
Grangemouth, Scotland
@virginmedia catch up not working ?
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Haggisking
(@Haggiskings) reported
from
Brightons, Scotland
@virginmedia you sent someone out to fix our leaky phone line. He used silicone and gunged up the wires - now we can’t call you to tell you he properly broke it with the repair... help....
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Michael
(@MICKLE_M) reported
from
Mollinburn, Scotland
@virginmedia is there a problem with sky sports?
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Donna Hughes
(@weedonski) reported
from
Airdrie, Scotland
@gerriohear @virginmedia @scotgov Is this from home G? Ours has been running so slow the last couple weeks x
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Audrey Clark
(@Auds_Clark) reported
from
Bo’ness, Scotland
@virginmedia I have no internet. And your ‘help’ line says you’re closed due to Covid. So how do I resolve my issues??
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JeepSco - MM7SCO
(@ScoJeep) reported
from
Cumbernauld, Scotland
@virginmedia I sent a complaint in to your company 10 days ago regarding my shocking ping rates and slow speeds on my broadband. Still no response, not even to confirm you received my complaint. After 1 hour on hold without even speaking to an agent, I get disconnected.
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Kammy Singh
(@kammysingh74) reported
from
Coatbridge, Scotland
@virginmedia It absolutely shocking that we have to wait nearly a week for an engineer to come out because we have no service at all. In the meantime, I cannot work from home which leads to us as a family losing money especially in the current climate...
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Iain Rockliffe
(@Rockyi1980) reported
from
Dunfermline, Scotland
@ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed
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Alex Clowes
(@Yossarian_sco) reported
from
Cumbernauld, Scotland
@virginmedia wi-fi seems to be down in Cumbernauld G67 , and the footballs on soon , wont be happy 👀.
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Paul 🏴🇪🇺🏴☠️🏳️🌈
(@Keenan38Keenan) reported
from
North Lanarkshire, Scotland
@virginmedia all my services are down. Can anyone shed some light as to whats going on
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James
(@jamesblack1986) reported
from
Denny, Scotland
Delighted to see @virginmedia's internet is back to being a back of ****.
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Alan Currie
(@alancurrie1991) reported
from
Livingston, Scotland
@virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tashhh
(@Tashhbee) reported
@virginmedia we signed up to your Internet plan, hub was installed yesterday, doesn't work and now you can't get anyone out until Monday.....can we get this sorted please?!
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Laura
(@tillibird) reported
@virginmedia staying in a Premier Inn with supposedly great virgin wifi. Beg to differ! Paid for ultimate and 3 devices. Nope. 1 device barely working and other 2 refusing to even recognise wifi is an actual thing. Poor.
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Value Brand Edna Mode™🧠
(@cynicallysierra) reported
@trishbeaker71 @virginmedia Haha idiot doesn’t know how to fix their router lmao
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Ghost
(@GhostedYouB) reported
Virgin media sim service is the most useless thing in the UK
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BRUCE WILSON
(@brucewilson283) reported
Congratulating @virginmedia for only taking 6 hours to bring connectivity back up today! Excelling yourselves even by your own standards! At least @EE have a decent mobile network so that work wasn’t a complete right off!
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Urban Kaos
(@urbankaosgfx) reported
@virginmedia Wired and Wifi, and it seems to be around 2am all the time, I live in a major smart house and network CCTV so as you can imagine it's very frustrating not being able to turn lights etc off and not have a working CCTV when robberies usually take place.
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ChristheRetweeter
(@HatedbyMorons) reported
@virginmedia Yes, fix of 2:30am, pathetic this happens all the time
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Null-Bob
(@StandUPforGB) reported
@virginmedia worst customer support in the world.
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Cam
(@camilleESLU) reported
@AWJCresswell @virginmedia Hi, I’ve literally spent the past 2h doing the same. Worst customer service I’ve ever seen
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Tashhh
(@Tashhbee) reported
@virginmedia we signed up to your Internet plan, hub got installed yesterday still doesn't work and now you can't get anyone out until Wednesday? Can we leave please...