Virgin Media Outage Report in Redding, Falkirk, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Redding, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at Virgin Media
Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Redding, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Bellshill, Falkirk, Livingston, Bonnybridge, Cumbernauld, Larbert, Coatbridge, Grangemouth, Airdrie, Dunfermline, Denny and Shotts.
City | Problem Type | Report Time |
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TV | ||
Wi-fi | ||
Internet | ||
Internet | ||
TV | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redding, Scotland
Latest outage, problems and issue reports in Redding and nearby locations:
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Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland
@virginmedia despite contacting you and reporting an issue, no one has contacted me. Your contractors have laid tar over my drains. This is now 8 weeks on and still no further forward.
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Nanook🐶 (@bazer100) reported from Cumbernauld, Scotland
@virginmedia broadband off again this morning, Bill's going up, service keeps going down. Improvements needed or change is on the horizon
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✭✭Lorne Callaghan✭✭ (@LorneCallaghan) reported from Linlithgow, Scotland
@virginmedia is there a problem with smtp server for Blueyonder. Trying to forward emails to someone through Android phone. Settings are correct but told can't send message. Last month I couldn't send emails with any attachments (under size limits)
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Tracy McCormack 🏴 (@HGLogisticsMgr) reported from Falkirk, Scotland
WTF @virginmedia!!! I was watching @BGT, fix it please!!!
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Karan Lamb (@LTJ_79) reported from Mid Calder, Scotland
@virginmedia I have tried to phone for technical help, sky sports channels not on other room boxes how is this fixed, I pay for full package 😠
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Scott McMartin (@scottmcmartin) reported from Falkirk, Scotland
@virginmedia been trying to get through to virgin mobile 789 number for over an hours 4 failed attempts. Shocking service. #virginmobileuk
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Baz 🏴 (@BigBajio) reported from Dunfermline, Scotland
@virginmedia Engineer has just turned up and trying to resolve issue !
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Robert McCubbing (@cubsi1) reported from Bo’ness, Scotland
FFS @virginmedia please sort out your customer service. After finally getting through to change my package, I was put on hold again and transferred to another department. I hung up after 1 hour on hold!!! Think I’ll just cancel and take my business elsewhere
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Sean Kelly (@seanpdkelly) reported from Coatbridge, Scotland
@virginmedia having nothing but issues with your WiFi! Regretting switching over. Nightmare.
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DJ Col-C Colin C (@Dj_ColC) reported from Cumbernauld, Scotland
@virginmedia your service is diabolical litterly the worst I've ever came across! Your customer support is on par with the service! I've had poor Internet in Glasgow area now for over two weeks and there still no outage notification on your site! Bye virgin media
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Stacey Quinn (@StaceyQ55740408) reported from Cumbernauld, Scotland
@virginmedia Want 2 explain why our internet and tv goes down for a change instead of the usual "known issue crap" . If it's maintenance why not just tell the folk that pay your wages the real issue for not bein able to watch the shows they want browse the Web or even work.
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kasule (@wearekasule) reported from Coatbridge, Scotland
@Cliff_Hill @spindlingdude @virginmedia Bobbys got 4 mates coming for a ‘sleep over’ I may have to get some board games out. Down completely now. 😩
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MunsterBecks (@Beckinder) reported from Coatbridge, Scotland
@virginmedia But it's not my fault you cannot transfer my service. Yet I'm being penalised for it
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Grant (@mastermc0) reported from Livingston, Scotland
@virginmedia No known outage other on demand for works fine just seems to be this one series
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Davie (@DavieRiffraff60) reported from Airdrie, Scotland
@juliagoulding @virginmedia A absolute disgrace Julia I waited bloody 2 bloody days on @virginmedia guy to fix internet a joke two days off work
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Darrell Anne Atkins (@DarrellB91) reported from Livingston, Scotland
Trying to deal with @virginmedia on behalf of my Gran is one of the most frustrating things. All we want to do is downgrade her package and I've been passed to so many different people. I bet they would keep you on the phone if you wanted to cancel!
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DJ Col-C Colin C (@Dj_ColC) reported from Cumbernauld, Scotland
@virginmedia The up load speed keeps dropping out to zero resulting in loss of connection! Think engineers call that surging! We have had the same issue at our property before but according to your engineers was only us and they couldn't find fault!
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Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland
@virginmedia The link is no good! I’m not a customer, please can someone message me for my contact details to get this rectified. This has been going on for months now.
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Ian Andrew🇬🇧 (@ian46a) reported from Cumbernauld, Scotland
@_ran1gers_ @BazBowsk1 @virginmedia YouTube to rename one of the two signals the box sends out. I found this helped. then I got a another router and put hub 3 into modem mode and now it works as it should. The hub 3 is a terrible box.
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James Scott (@kinneil_ynwa) reported from Dunfermline, Scotland
@virginmedia this is getting silly. 4 times I have called to give you my business and just stuck listening to crap hold music....should I just stick with @sky
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Kent (@JamesKent06) reported
@virginmedia My Internet keeps dropping out. Every time it does I have to reconnect all my tech. I don't know why I'm paying so much for such bad service. So frustrating!
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Denis (@PresBastards) reported
@virginmedia Just to to wait 5 working days. Which means next Friday. Which means I can't login to work for a week. Which obviously has ramifications. It's a joke.
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Philippa Lyles (@philippa488) reported
@virginmedia why is my service down 🤬🤬
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Sam 💙 (@FickleFish) reported
@virginmedia my outside brown box has a missing cover. Can you help?
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Sarah Jane Palmer (@nurse_palmer) reported
@virginmedia Still not working
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✨ (@kal__x) reported
@Rohdza @virginmedia THEY ARE SO RUBBISH IVE RAISED A COMPLAINT BEFORE AND THEY SENT ME A LETTER SAYING THEY TRIED TO PHONE ME AND FOBBED THE MATTER OFF AND CLOSED THE COMPLAINT LOL ABSOLUTELY USELESS AND CRAP SERVICE
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Nadja von Massow 💚🌎 #FBPE (@nadworks) reported
@rchatley @virginmedia Yes, there’s an issue. But no idea why they don’t bother updating this on their website.
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Richard Williams (@Richardw9427) reported
@virginmedia It says by the 14th - 2 days from now. That seems like an awful long time to wait, and a long time for people to be burning through mobile data (if they can afford it). If there's any way it can be flagged as urgent that would be appreciated. Seems like the whole area is down
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Kevin Kerrigan (@kkmusic) reported
@virginmedia it is not this line it is the area 15. this happens every single time and always told to run line test which it never is. it is area 15 fault. ongoing ... please report
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Matthew Harris (@mattjohnharris) reported
@virginmedia your compensation model is so bad! We have had over 32 hours of down time in our town this week over 3 days. Everyone has been cramming into coffee shops and restaurants that use BT.