Virgin Media Outage Report in Chapelhall, North Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chapelhall, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chapelhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Chapelhall, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Airdrie, Bellshill, Falkirk, Grangemouth, Motherwell, Bonnybridge, Coatbridge, Cumbernauld, Hamilton, East Kilbride, Bathgate, Larkhall, Bothwell and Blantyre.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Airdrie |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Chapelhall, Scotland
Latest outage, problems and issue reports in Chapelhall and nearby locations:
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Gallagher D
(@Jockthrax) reported
from
Airdrie, Scotland
@virginmedia Possibly the worst company I have ever dealt with. Cut off twice. I only wanted to buy a new remote. Absolute shambles of a company. Disgraceful customer service.
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia any chance you can contact me regarding my house phone which hasn’t worked for 7weeks. Have written to Sunderland and spoken to robots, and constantly get told to dial 151 which I can’t as house phone line is the problem!ty
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James
(@jpcarr85) reported
from
Glasgow, Scotland
@virginmedia Folks, wifi down in Glasgow
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
Come on @virginmedia, this is getting ridiculous now. Been without Internet for over 24hrs - ever since yesterday's maintenance at 9am. Still not got my Oomph unlimited data to help ease the pain either and no ETA on fix. This is beyond silly.
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia I’ve phoned numerous times and had to hang up as constantly kept waiting, but will try again this evening when it might be easier to speak to someone
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Ryan Kirk
(@ryanjkirk92) reported
from
Overtown, Scotland
@virginmedia Is there any issues in ML2 as my broadband has dropped off a few times in the last hour. Light on the hub is still solid white though.
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!
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Alan Lappin
(@GiggsyBlantyre) reported
from
Hamilton, Scotland
@mcneill1967 @virginmedia Not filling me with confidence! Phoned for update, boy said he could help, which he couldn’t. Asked to be put through to CRT, “I’ll do that”. “Hello, Retention Team”. Nope.
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia It says there are no problems in my area!what does it take to actually speak to someone, or get a technician out to check where fault is originating from!it’s absolutely shocking!Ive worked in customer service for a good many years, and never experienced such awful service!
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
@virginmedia Is there any ETA on issue resolution?
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Algerish Lass 🏴💚
(@NasceraMahria) reported
from
Airdrie, Scotland
@virginmedia honestly your service is shite
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Lady Ra_Bleather🏴🇺🇦
(@ra_bleather) reported
from
Motherwell, Scotland
@virginmedia After spending hours trying to get through to you yesterday on the phone I raised a complaint about that. Solution this morning? ‘Call us’ is this a joke? Are u so think? #dreadfulservice
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Loraine Riddick
(@LoraineRiddick2) reported
from
Glasgow, Scotland
@virginmedia There is no dial tone and I’ve tried another phone and line is still dead, so it must be the socket that is broken. I’m out now until 1230 if someone can arrange even a web chat as it’s almost 2 months without phone.. Ty
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David Sandilands
(@DNSandilands) reported
from
Falkirk, Scotland
@virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.
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Arek Kwapis
(@AG_Developer) reported
from
Falkirk, Scotland
@virginmedia Unfortunately no. I've spoken to multiple agents all day and an engineer is scheduled for tomorrow. If it isn't intermittent outage, it's a massive speed decrease (currently getting 50Mbps down/3Mbps up on a Gig1 line, usually 800Mbps down/55Mbps up)
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Alan Lappin
(@GiggsyBlantyre) reported
from
Hamilton, Scotland
Here @virginmedia - any idea of some suggestions please, on how to contact your complaints/Customer Relations Team about a complaint I’ve submitted? Tried phoning, passed from pillar to post in the sub-continent, and getting nowhere. Two words: NOT GOOD ENOUGH.
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Redemption80
(@RedemptionBroon) reported
from
Birkenshaw, Scotland
@GSpellchecker @virginmedia They are rarely competent, not as bad as Vodafone but no one is. Broadband speed wise though no one is close so no interest in cancelling.
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Ironside Design
(@ironside_design) reported
from
Kirkintilloch, Scotland
@virginmedia Hub3.0 no problems with connection and had a few other Virgin customers say the same about connections dropping out
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rach ✨
(@seawxy) reported
from
Motherwell, Scotland
@virginmedia no, i’ve not received a resolution. someone contacted me regarding the complaint, then when i responded, they have just ignored it. the complaint is regarding incorrect billing and poor customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Crystal McAllister
(@mummymcallister) reported
@rasthulhu @virginmedia Yes!! Me it’s now 21 hrs and still not working…
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?
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Crystal McAllister
(@mummymcallister) reported
@virginmedia Yes there are issues in my area since yesterday, and I signed up for text alerts and not received any progress. It’s dropping and connecting making it virtually impossible to do any work
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The CCL
(@TheCCL_) reported
@virginmedia So what is you’re job on here? No access to accounts, can’t call me. If i told you everything about the issue I have you wouldn’t be able to do a single thing about it would you?
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Crystal McAllister
(@mummymcallister) reported
@virginmedia I have called and you are telling me an automated exact same thing with no time frame but that it is an ‘extremely difficult issue’ so I am still no wiser.
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Neetesh Bhojani
(@NeeteshBhojani) reported
@virginmedia Absolutely disappointed with your service and communication
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anne christie
(@liz30538) reported
@virginmedia Can’t get the help I need from the link
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Nathan
(@NathanALAW93) reported
I have @virginmedia 1000mpbs and atm east 3/5 games is very laggy as landing at a location on @FortniteGame is this a server problem it’s all the time? I’m confused as my speeds are the best you could get.. it happens with everyone in the same squad not just me? #fortnite
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andi
(@andimccaig) reported
@virginmedia what's the link for live chat I can never find it?