Virgin Media

Virgin Media Outage Report in Chapelhall, North Lanarkshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chapelhall, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chapelhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Chapelhall, North Lanarkshire, Scotland 01/01/2026 16:45

January 01: Problems at Virgin Media

Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Chapelhall, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bonnybridge, Bellshill, Hamilton, Uddingston, Cumbernauld, Lanark, Airdrie, Motherwell, Falkirk, Carluke, Bathgate and Bothwell.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow TV
United KingdomGlasgow Wi-fi
United KingdomGlasgow TV
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Chapelhall, Scotland

Latest outage, problems and issue reports in Chapelhall and nearby locations:

  • MICKLE_M MICHAEL (@MICKLE_M) reported from Mollinburn, Scotland

    @virginmedia wifi down again

  • weenixxx Nicola (@weenixxx) reported from Glasgow, Scotland

    @virginmedia your customer service agent has just hung up on me after you gave me terrible service and I asked to speak to a manager. Very very unhappy!!!

  • fatshez Chris (@fatshez) reported from Glasgow, Scotland

    @virginmedia Broadband. We're at 166 Buchanan Street. Office block in Glasgow City centre. Every business in the building that uses Virgin is affected. No broadband service.

  • FelixMcM Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia yet again my broadband is down. That’s 4 times in the last two weeks. Your service is making me want to change provider. This is pathetic

  • Ianiesta8 Ian Fitzpatrick (@Ianiesta8) reported from Falkirk, Scotland

    @virginmedia I was looking to upgrade to a TV Package, but the deal for a new customer was far better than the deal I was offered.

  • FelixMcM Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia can you send me your phone number to cancel my subscription. I’ve changed to @sky thanks.

  • garrett_golf Scott Garrett (@garrett_golf) reported from Glasgow, Scotland

    Is there an issue with services just now @virginmedia 🤔

  • CalLew14 Cal 😜🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CalLew14) reported from Bishopbriggs, Scotland

    Virgin media broadband are the ******* worst!!!! £95 a month for shite wifi think it's time to cancel these robbing bastards n get onto a better deal!

  • RossMcG91 Ross McGuinness (@RossMcG91) reported from Glasgow, Scotland

    @jackhimself @virginmedia Got same issue in Glasgow. Base light flashing green and TV box not picking up signal. Was fine an hour ago

  • weenixxx Nicola (@weenixxx) reported from Glasgow, Scotland

    @virginmedia Still no further forward with this issue! Customer services just hung up on me!!! Terrible service from you!!!! @virginmedia Not recommended!!!

  • FelixMcM Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia yet again my broadband is down in G66 area @sky what deals can you offer me for tv broadband and phone. I’m paying £74 odds a month for a service that breaks down every weekend

  • FelixMcM Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia This happens every weekend. Sick to death of this service.

  • Dalus93 Dalus (@Dalus93) reported from Cumbernauld, Scotland

    Im howling. The customer service i have recieved from @virginmedia is an absolute joke. Talking to one of their "internet techs" and they didnt even know what a Cat 6 cable was. Not to mention im paying £41 a month for a service that drops randomly every few days.

  • weenixxx Nicola (@weenixxx) reported from Glasgow, Scotland

    @virginmedia You’ll have the recorded call. He hung up on me without resolution of notifying me

  • RTweetie5 🎾🍷Jacki Charles 📖🚲🍴🏃💃🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RTweetie5) reported from Glasgow, Scotland

    @virginmedia hi my Internet is down here in Springburn Glasgow I am a virgin customer

  • jardinec Giarc (@jardinec) reported from Glasgow, Scotland

    @danfrydman @getbootstrap @Cloudflare @vmbusiness Also on VMB here. I find their DNS incredibly slow to pick up changes too. Swapped now. 👍🏻

  • RossMcG91 Ross McGuinness (@RossMcG91) reported from Glasgow, Scotland

    @virginmedia Hi, the service seemed to get restored around an hour later so not all bad

  • evilgareth Gareth King🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@evilgareth) reported from Glasgow, Scotland

    Day ³ of no @virginmedia service & 2 engineers turn up. Not convinced as they are baffled how we got a cable to our house (it seems "you guys dug up the garden" is a mind blowing response) & while agreeing that @SGNgas messed the wires it seems "f**k knows" is all they can offer

  • FelixMcM Felix McMahon (@FelixMcM) reported from Kirkintilloch, Scotland

    @virginmedia yet again your broadband is down in G66 2LS. Your service is a disgrace. I’m fed up complaining about it. I’m of to search deals on #sky

  • fatshez Chris (@fatshez) reported from Glasgow, Scotland

    @virginmedia @McGettiganIrene City centre and no service!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • cliff_ey Cliff Ey (@cliff_ey) reported

    Have @virginmedia turned all their email filters off as I am getting several antivirus, Ariel pods and Lidl phishing attempts daily. The price increases as the service gets worse 🤔

  • anthughes88 Antony Hughes (@anthughes88) reported

    @virginmedia why do you randomly just take off episodes of certain programmes on on demand? But I am able to watch them on tv go on my phone? Your service is getting worse each month!

  • BintAmerra5 ... (@BintAmerra5) reported

    The first thing I’ll be doing tomorrow is canceling this **** internet provider @virginmedia I can barely watch my documentaries in peace !!!

  • Danny_W_Dowling Danny Dowling (@Danny_W_Dowling) reported

    @Ash_Hirani @virginmedia I've never had an issue with them

  • DeeBeeTheFirst DEE BEE 🐝 (@DeeBeeTheFirst) reported

    Thanks @virginmedia ! I get up 6 am on a non workday to watch cricket and guess what? Your service is down for second time this week arrrrrrggggghhhh!!! #ENGvIND

  • petermjsthasmin evie 𓆏🍒 (@petermjsthasmin) reported

    every single night, virgin media wifi does not work in my house. i am TRYING TO WATCH THIS DAMN FILM AND THERE IS NO WIFI

  • hogwei1 hogwei (@hogwei1) reported

    @virginmedia my packet loss is insane, please help?!?! Everyone in my household is experiencing it and it’s very frustrating having everything basically stop at regular intervals. It’s affecting my kids online schooling. It says everything is fine on the online service status

  • anthughes88 Antony Hughes (@anthughes88) reported

    @virginmedia why do you randomly just take off episodes of certain programmes on on demand? But I am able to watch them on tv go on my phone? Your service is getting worse each month!

  • CactusRedDragon Kris McEwan (@CactusRedDragon) reported

    @virginmedia down again. Rebooted hub multiple times. Gone through online diagnostic several times. Engineer booked for Monday 12-4pm. Supposed to be working right now, but can’t because of your unreliable service. Still haven’t stayed online for a full week in 2021.

  • harveyhound73 Helen Ward 🍦 (@harveyhound73) reported

    @virginmedia Moving home so set up end of contract for March 31st but everything turned off this morning? No phone, no internet. Please help!