Virgin Media

Virgin Media Outage Report in Chapelhall, North Lanarkshire, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chapelhall, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chapelhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Chapelhall, North Lanarkshire, Scotland 11/21/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Chapelhall, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Bathgate, Bellshill, Falkirk, Cumbernauld, Bothwell, Hamilton, Airdrie, Bonnybridge, Coatbridge, Wishaw, East Kilbride and Grangemouth.

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City Problem Type Report Time
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomMotherwell Internet
United KingdomGlasgow Internet

Community Discussion

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Virgin Media Issues Reports Near Chapelhall, Scotland

Latest outage, problems and issue reports in Chapelhall and nearby locations:

  • fatshez Chris (@fatshez) reported from Kirkintilloch, Scotland

    @KirstyScanlan @Kennyf1283 @virginmedia We had them in the last house. Complained poor broad band. Cane home to them unloading tools from a van about to dig up our brand new lawn.

  • squawkbox Will 🇪🇺 (@squawkbox) reported from Glasgow, Scotland

    @gawuffy @virginmedia Annoyingly I get no mobile coverage in my flat, I have to stand near the window to do anything and there is only a weak 2G, sometimes 4G signal - so I can't use phone for internet alternative.

  • BigRangersBear 𝕽𝖆𝖓𝖌𝖊𝖗𝖘 𝕭𝖊𝖆𝖗 (@BigRangersBear) reported from Motherwell, Scotland

    @hunter_19851 @skytv @SkySports @virginmedia The terms of your contract have changed. Your paying for a service you're no longer recieveing.

  • jimnimmo60 oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @virginmedia We’ve been having issues. Especially with the on demand service or anything we record. Constantly asking us to test the connection. I’ve switched everything off and back on again. Including modem and still getting the same error.

  • NicC28 NicCon (@NicC28) reported from East Kilbride, Scotland

    Hi @virginmedia we have just had a call from a really pushy guy who claims to be a network engineer and says he is coming to the house today because he is not busy and he will be collecting our old equipment and if we dont give it back today we will pay another charge. We were

  • seanbrownrec Sean Brown (@seanbrownrec) reported from Glasgow, Scotland

    The award for worlds worst customer services goes to @virginmedia utterly disgraceful. #MoveToSky

  • donners32 Andrew Donnelly (@donners32) reported from Glasgow, Scotland

    I can see @virginmedia have put a £9.25 BT Sport discount on my May bill. They never told me about it. Their service centres are extremely poor right now at least sky give you the option to cancel the sport channels.

  • gizzi13 Lynn Donnelly (@gizzi13) reported from Motherwell, Scotland

    @virginmedia I just need a new power cable. I am not very tech savvy. Please help x

  • _Grejurn Grejurn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 @FurLough 2020 (@_Grejurn) reported from Glasgow, Scotland

    @virginmedia @dyna_qual Aaaaaand definitely not resolved. We've just dropped out again. Whole box crashed this time so had trouble accessing the logs. Same No Ranging Response T3 Time Out. I'd say you're still having problems

  • gizzi13 Lynn Donnelly (@gizzi13) reported from Motherwell, Scotland

    @virginmedia The automatic txt bot just keeps saying about pausing sports package and then goodbye. Can you please help. I’m desperate

  • Caitlin_Curri3 Caitlin Currie (@Caitlin_Curri3) reported from Airdrie, Scotland

    @virginmedia my internet service has been absolutely shocking the last two weeks (not that it’s actually that great usually anyway!!) sick of paying for a service I don’t get between this and the mobile problems wish I’d never joined virgin for anything

  • casccvc helen corcoran (@casccvc) reported from Glasgow, Scotland

    @virginmedia you really need to sort your connections!!!! Getting sick and tired of paying full price for a sub par service!!! 😠😠

  • _laurennnxo Lauren Davenport (@_laurennnxo) reported from North Lanarkshire, Scotland

    @virginmedia down again when I have many @louistheroux documentaries to get through is a cruel twist of fate

  • GemmaaMurphy Gem ❤️ (@GemmaaMurphy) reported from Newmains, Scotland

    @virginmedia I honestly don’t know!! My mum has not long got a new mobile and she’s using the WiFi too, I wondered if that was the case! Please help

  • StevoMcKenna7 Ⓥ Vegan Alba (from 🏡) 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🌱🌍 (@StevoMcKenna7) reported from Motherwell, Scotland

    Virgin media down again. Such a shit service at times.

  • allym08 Ally Mason (@allym08) reported from Hamilton, Scotland

    @Cossybhoy67 @bazza141 @virginmedia Cheers m8 ours just shut down error codes for unplugged cables etc los different codes on different TVs

  • fatshez Chris (@fatshez) reported from Kirkintilloch, Scotland

    @Kennyf1283 @virginmedia They also do a fine line in "shocked and surprised" when you report a fault in Glasgow City centre, like you're the only person in a city of millions who has had this issue.

  • rae_rae_95 Rae 🐨 (@rae_rae_95) reported from Falkirk, Scotland

    Virgin Media wifi is down again. 4 days running 🙃

  • zoolander1680 Geo 🇬🇧 (@zoolander1680) reported from Glasgow, Scotland

    @virginmedia what seems the problem with your WiFi signal in area G23 , it’s been intermitting for days .... terrible service

  • Caitlin_Curri3 Caitlin Currie (@Caitlin_Curri3) reported from Airdrie, Scotland

    @virginmedia My WiFi has been cutting off at least once a day and if not then running extremely slow, making most days almost impossible to WFH. Mobile issues are more to do with customer service which I have already logged complaints about. Just wish I could exit early without any fees

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisgrady Chris Grady (@chrisgrady) reported

    2nd threatening email from @virginmedia this morning. No way to contact them it seems. My complain not dealed with. All I'm trying to do is cancel my contract. Grrrr

  • CJHunt1980 Clive Hunt (@CJHunt1980) reported

    @virginmedia The issue is the line is constantly "call back later" then hangs up.

  • iatefog Jamie (@iatefog) reported

    @farawaysad @virginmedia qualifies as a breach of service and reason to cancel. the worst. Always select the "thinking of leaving" or calling to cancel option if trying to call them, we were having issues for weeks and not getting through, endless hold, calls dropped... That option answered in minutes

  • MMR98451231 MMRahman (@MMR98451231) reported

    @virginmedia Hi. I willbe available around 10:30 am tomorrow; the complaint will need to be escalated as I do not agree that a WIFI connection should be around 60 meg. If it is at half of what I should receive then I can deal with that but not 60 instead of 500 megs.

  • SarahLudford Sarah Ludford 🔶pro-European (@SarahLudford) reported

    .@virginmedia: I contacted you yday when ‘only’ problem I had was no TV catchup. Now I have: no connection on V6 box, Wifi dropping in & out, Mobile app & laptop will take neither original password nor one I changed it to, & of course tel line ‘busy’. I see I am not alone...

  • JackoEduard Eduard Jacko (@JackoEduard) reported

    @virginmedia Let me cancel my contract. I can't get through on 0345 454 1111. Is there any way how to cancel? I refuse to pay next month.

  • DayleBarron Dayle (@DayleBarron) reported

    @LiamWelsh13 @LouisBooth92 @virginmedia It’s not a wifi issue, they’re supposed to be installing my box in another room

  • kathywxxx Kathy Willingham (@kathywxxx) reported

    @virginmedia I thought so. Poor service 🙁

  • Harris_si82 Simon Harris (@Harris_si82) reported

    @virginmedia why can I not get hold of anyone from your company? No one wants to answer a phone and I can’t change my package on line!!! Awful customer service

  • lizziespeller Elizabeth Speller (@lizziespeller) reported from Cambridgeshire, England

    @pbw1000 @virginmedia Same problem here, same timing, also in CB4. Told it was an area problem. But now told it’s fixed so not their problem so must be ours. Next call told it might be their problem! Daughter is NHS Dr trying to work online @virginmedia