Virgin Media Outage Report in Chapelhall, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chapelhall, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chapelhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Chapelhall, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Cumbernauld, Hamilton, Airdrie, Motherwell, Carluke, Bathgate, Bellshill, Bothwell, Bonnybridge, Coatbridge, Wishaw and East Kilbride.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Falkirk |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Falkirk |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chapelhall, Scotland
Latest outage, problems and issue reports in Chapelhall and nearby locations:
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𝕂ïrsty 🇩🇪
(@KittyCarrot) reported
from
Stepps, Scotland
@virginmedia No service in G33 - is there an issue locally or just with us?
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Billy Young
(@Billy1Young) reported
from
Glasgow, Scotland
@virginmedia I was one kill away from winning warzone match on cod before it came crashing down cos of your ****** internet service. Am fuming mate. You owe me a bottle of buckfast and 1g
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Tom Waits for no man
(@gordonb_1983) reported
from
Kirkintilloch, Scotland
@virginmedia Looking for some help with a technical issue - none of the devices in our house are connecting to WiFi and our router won’t factory reset (have tried the steps online)?
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jonnyboy
(@john_milroy) reported
from
Glasgow, Scotland
Is virginmedia connect not working I have a hub 3 according to them don't have account ps 40 year with virginmedia
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Andrew Bradley Photography
(@AndrewCameraGuy) reported
from
Glasgow, Scotland
So ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that it’s barely useable. Only a week to go of the worst service. #broadband #dontsettle
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Lindsay Armstrong
(@baggyp71) reported
from
Glenmavis, Scotland
@virginmedia I have used this but it says there are no problems in my area or with my box. It has just cut out and rebooted again. 😖
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David Houston
(@hoostie101) reported
from
Glasgow, Scotland
@virginhelp I’ve been a virgin media customer for 25 years and am raging after receiving a massive hike in my monthly payments. My contract comes to an end and I’m minded to move. Can you call to discuss or provide complaints number.
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gary nelson*
(@nellygaz) reported
from
Hamilton, Scotland
@virginmedia buzzing coming from the box at the wall thought it was coming from TV but was getting louder and was at the wall were cables come in. Anyone else had this problem? Buzzing stopped when turned off at the mains.
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Mary Brogan
(@Diamondmarydoll) reported
from
Glenmavis, Scotland
@virginmedia since I can't get onto the Internet to check fault status and I'm scrambling to use my phones data because my signal is ****. Fault status in ML6 please?
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David Houston
(@hoostie101) reported
from
Glasgow, Scotland
@virginmedia I’m an existing virgin media customer and considering switching my wife and my sim only deal from Tesco and O2 to virgin mobi. Is there a family deal you can offer us?
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Sheraz
(@SHERAZRAJPUT786) reported
from
Glasgow, Scotland
@virginmedia Made numerous complaints since last Friday. They are not being resolved. Mis sold the product by agents. Account not been created correctly, wrong hub has been installed. Engineer did not install at point requested and WiFi extenders not provided. Super bad service
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Sheraz
(@SHERAZRAJPUT786) reported
from
Glasgow, Scotland
@virginmedia Raised several complaints. No one helping. Mis sold product. Incorrect router installed. Engineer did not install where requested. WiFi extenders not fitted as promised. Major account errors. Shocking service.
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Gerard Asterisk 'Em 🍷
(@Gerard_D_) reported
from
Glasgow, Scotland
@cartujakds I've had my national insurance number used some amount recently, and Virgin Media issues, despite leaving them over three years ago.
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Jazza
(@jmilprint) reported
from
Glasgow, Scotland
@virginmedia 2 - 0 down let's hope it cuts out completely!!!
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Charles
(@cdoolan78) reported
from
Kirkintilloch, Scotland
@virginmedia hi virgin I would just like to tell you your broadband is ****!!!! Can’t even get a signal to my bedroom nxt door as soon as I can I’m off to another provider nearly £60 a month and can’t get a signal 🤬
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Kells Bells
(@kells_bGood) reported
from
Glasgow, Scotland
@SteTechGaming @virginmedia I changed from the hub 3 to the hub 4 and have had nothing but problems with it. I regretted sending the hub 3 back!
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Topknot Sandshoe
(@JusticeG74) reported
from
Hamilton, Scotland
@virginmedia hi, I’m looking to speak to somebody regarding an erroneous default that’s due to appear on my credit file. You are impossible to speak to, unless you are trying to sell me something. Can you help?
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Lindsay Armstrong
(@baggyp71) reported
from
Glenmavis, Scotland
@virginmedia None of the options relate to the issues I am having. The box keeps switching off and restarting itself !
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Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia the whole street is down but website says no known issues. What gives?
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Lindsay Armstrong
(@baggyp71) reported
from
Glenmavis, Scotland
OMG that’s the third time my @virginmedia box has cut out and rebooted itself in the last half hour. So frustrating when you are trying to watch something. What is going on????
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Elaine Gunn
(@elaineg31) reported
@virginmedia I want to leave now because of the awful customer service!
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Neil Hoskins
(@NeilHoskins77) reported
@TommyBarnett69 @virginmedia If your price is being adjusted mid-term, then you could potentially exit the contract right away without penalty as they have adjusted the terms of your contract…..your main obstacle here will be Virgin’s diabolical customer service
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Anita Stephenson
(@anitaadey) reported
@virginmedia A lady I spoke to yesterday changed the password but when I try to sign in it doesn’t let me do anything.
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chuppy
(@chubchup) reported
@JohnOBrennan2 such shite 1 of the many reasons i never watch virgin media tv
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James Harrison
(@JNH77) reported
@virginmedia I’m sick of raising complaints and them getting ignored. I’m sick of calling and being ignored or calls dropping. Do you realise they O2 are chasing me for £56 relating to a SIM card that was mistakenly or fraudulently set up in my name? I’ve never agreed to a SIM card
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Paul
(@Random_Geek1020) reported
@virginmedia Hi, I have received a message to advise me that you will suspend my service in the next few days due to lack of payment. I just wondered if you could give me a little extra time to pay, as I'm planning on paying on Thursday (next week) when I get paid? Thank you
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Heather
(@heaatherr_) reported
@virginmedia my wifi has been down for the last 3 days, can you help?
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Georgina Pottinger
(@1ginalee1) reported
@virginmedia What webpage? Virginmedia? This email account is a secondary email account I believe so not the email I use to sign in to Virgin Media webpage.
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TBC
(@TC148) reported
@virginmedia 17.5% increase?!? 13.4% for inflation, plus an extra, casual, just for fun 3.9%?! Yeah, it's not like everyone else is squeezing us to death. Why not? Help yourself. We're already down, you may as well stick the boot in eh?
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acharlie
(@acharli98428725) reported
@virginmedia Update: now it’s postponed AGAIN to 7pm :( great it never ends