Virgin Media Outage Report in Chapelhall, North Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chapelhall, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chapelhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Chapelhall, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Coatbridge, Falkirk, Airdrie, Motherwell, Bonnybridge, East Kilbride, Grangemouth, Hamilton, Cumbernauld, Larkhall, Uddingston, Bellshill, Bathgate and Wishaw.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
||
| Coatbridge |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Glasgow |
Total Blackout | |
| Glasgow |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chapelhall, Scotland
Latest outage, problems and issue reports in Chapelhall and nearby locations:
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Euankirkpatrick
(@euankirkpatric1) reported
from
Glasgow, Scotland
@virginmedia please can you help me with my 200 mb broadband it keeps crashing a lot and all most impossible to play online gaming on the verge of cutting it of and going with another supplier please help thanks
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
Why has my broadband been down since 12.30 yesterday @virginmedia
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Housty
(@mick_demarco) reported
from
Larkhall, Scotland
@virginmedia It's literally only affecting phones now and was on off with laptops. Laptops have been fine for a day, signal is still there from furtheest point of house, just constantly disabling.
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Housty
(@mick_demarco) reported
from
Larkhall, Scotland
@virginmedia Yes. WiFi keeps disabling itself and particularly on phones it's doing this and running very slow. Ran a WiFi speed checker and tried restarting the modem many times
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia Still no service. It seems to connect then disconnect itself. This has been from Friday 12.30pm til today..
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
Still no broadband. Since yesterday 12.30pm @virginmedia Ridiculous service.
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia 😴 just fix it
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@Kevin38801124 @virginmedia 2 attempts at contacting their tech dept. 90mins in total waiting, I gave up. They directed me to a forum for help. But all that showed me was I wasn’t alone. 😡
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Chris
(@fatshez) reported
from
Glasgow, Scotland
@virginmedia Done twice. Still no service.
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Housty
(@mick_demarco) reported
from
Larkhall, Scotland
@virginmedia There's no known issues.
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@Kevin38801124 @virginmedia They don’t care. Cancel and they’ll bill you for the remainder of your contract and do this til you give in and pay, even if the service is so appalling you’ve had to cancel. Even from their own site the amount of frustration is awful. And to direct an irate customer to that 🤯
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia Since last Friday I have spent over 4.5hrs in queues for your Teams with no avail. I’ve tried the community forum, live messages, you’re site (which is down) so this has been ongoing but with no resolve from you.
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🍀Cal😎😝
(@CalumLewsley) reported
from
Glasgow, Scotland
Anyone know a better wifi deal than virgin media as theres no point paying over 60quid a month for a ******* SHITE wifi signal keeps dropping
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
Can you please is there a issue with WiFi 3.0 hub WiFi light is on and the arrows lights are flashing help @virginmedia
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David MacKenzie
(@dgmackenzie_uk) reported
from
Cambuslang, Scotland
@virginmedia is there an email address I can report a problem. All services went down at 17.15 for last three evenings and I'm struggling to explain to call centre. Thanks.
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia Wow that community page hasn’t filled me with. You have endless pages of unhappy users it seems and with similar broadband issues.
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia I’ve followed all these steps and been on phone waiting on Technical for 45mins. There was a known issue yesterday that was being fixed apparently. Since then no broadband access.
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
Still broadband issues in my area G4 @virginmedia This has not been sorted since Friday despite the message online that it was.
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@scottmaguire4 @Kevin38801124 @virginmedia I tried retentions previously but because I had 20months still in my contract (I’ve been with them 9yrs but apparently package changes mean new contract dates) they weren’t giving s ****.
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@Kevin38801124 @virginmedia I’m trying to get out of the contract. The hassle is too much. Every couple of months something happens and it’s never resolved accordingly. The amount of engineer visits I’ve had. Ridiculous
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Connor
(@Remzy11_) reported
@virginmedia Bruh it’s been like this for months and you always say it’s due to “traffic”. Fix your **** or we all just gonna switch, I don’t pay this much money for the “best package” just to disconnect daily and lose the ability to do my work. Clowns
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J M Pearce
(@JamesMattPearc1) reported
@virginmedia Wifi strength of signal is awful, having to reset box everyday so everything reconnects…been happening everyday for last month.
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Joshua
(@Joshua50227705) reported
@virginmedia @IanPRSNorthwest is there an email address for your CEO? If not what is the highest in command I can receive an email for? Your customer service is disgraceful.
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Lee Ramsay
(@TheLeeRamsay) reported
@virginmedia I am not confident the service lesson would have done this today. (By the way my app still says there isn’t a problem with my service). Can you check that it has been registered. It stopped working on Wednesday.
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Kelly Ward ( was Collins )
(@kelly1latorre) reported
@virginmedia Was talking to someone on line but they not got back to me so still so not know how to resolve this issue as they have not answered my questions for way forward
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Robyn Jankel
(@RobynJankel) reported
Hi @virginmedia, how do I book an(other) engineer to come out to my flat which has had no internet now for 10 days? Calling customer services gives a recorded msg saying you're dealing with the issue, but I don't believe it's an area thing. You're building up the debt...
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John Paterson
(@Livingstone204) reported
@virginmedia Tried the WhatsApp number with the same outcome “call the 0345… number”. I’ve already spoken to the fault team and getting nowhere. Even the retention team put me back to the fault team. I’m not sure whether Virginmedia can provide the service I need
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donald duodu
(@DonaldKDuodu) reported
@virginmedia I’m very disappointed in your business service . I’ve cancelled my sky broadband and now I have now service. None of the systems have internet and I spend hours on the phone with no solutions. I am going to cancel definitely!
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Ross Gaylor
(@rossg17) reported
@virginmedia No,it’s seems to be being treated as a new connection which clearly it isn’t. It’s really not good enough but nobody has answers. Can you help escalate this?
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rissab89
(@Lerissab89) reported
@virginmedia Yes I was advised that virgin would take over the line from previous internet provider and so I wouldn't need to cancel as it would do it when you take over and then I was told I will get credited the amount I've had to pay and just passed from pillow to post no one helping