Virgin Media

Virgin Media Outage Report in Bothwell, South Lanarkshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bothwell, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bothwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bothwell, South Lanarkshire, Scotland 12/12/2024 09:00

December 12: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bothwell, South Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Cumbernauld, Bellshill, Airdrie, Motherwell, Coatbridge, Wishaw, Hamilton, Uddingston, East Kilbride and Holytown.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomCumbernauld Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bothwell, Scotland

Latest outage, problems and issue reports in Bothwell and nearby locations:

  • decostop JOHN C (@decostop) reported from Glasgow, Scotland

    @chateauxwindy @LadyCatHT @SkyHelpTeam @Ofcom I now pay for a landline with @virginmedia because it would be more expensive to have broadband only 🤔 I have never used the landline, there is no phone plugged into it, no idea even what my number is.

  • annmarh Anne Marie (@annmarh) reported from Glasgow, Scotland

    @virginmedia Now I still have no broadband and am waiting on a call back but I am sorry your customer service is not good

  • joebhoy08 Joe Lappin (@joebhoy08) reported from Glasgow, Scotland

    @virginmedia I have tried 4 times to cancel my subscription today funny enough I keep getting cut off when I mention cancel.

  • Dj_ColC DJ Col-C Colin C (@Dj_ColC) reported from Cumbernauld, Scotland

    @virginmedia your service is diabolical litterly the worst I've ever came across! Your customer support is on par with the service! I've had poor Internet in Glasgow area now for over two weeks and there still no outage notification on your site! Bye virgin media

  • bdavidhogg B. David Hogg (@bdavidhogg) reported from East Kilbride, Scotland

    @virginmedia Turns out there’s not an outage in the area. The struggle continues...

  • TomWatson1971 Tom Watson (@TomWatson1971) reported from Glasgow, Scotland

    @joelycett Used the text chat service of @virginmedia once. Response after 3 days waiting was to call their helpline. Only got through on the 4th attempt on the helpline, after first 3 attempts disconnected after an hour on hold. 😁😅

  • Dj_ColC DJ Col-C Colin C (@Dj_ColC) reported from Cumbernauld, Scotland

    @virginmedia The up load speed keeps dropping out to zero resulting in loss of connection! Think engineers call that surging! We have had the same issue at our property before but according to your engineers was only us and they couldn't find fault!

  • annmarh Anne Marie (@annmarh) reported from Glasgow, Scotland

    @virginmedia I did my maximum number of system checks yesterday and your operator did it too . Today when I first did there were problems identified and there are 2 ongoing issues with TV but no better and no information tonight

  • lellifer Jennifer Kiernan (@lellifer) reported from Milngavie, Scotland

    So frustrated with @virginmedia another 16 minutes on hold for someone to hang up on me without giving me a second to respond to them. Not only incredibly rude but seriously getting on my wick. Next call will be to cancellations

  • garrett_golf Scott Garrett (@garrett_golf) reported from Glasgow, Scotland

    @virginmedia been trying to get through to customer service for 3days now..... left on hold for at least 10 minutes every time I try #horrificservice #totaljoke #chargeafortune #answeryourcustomerscalls🤮🤮🤮

  • weekaiso Diane Mckay (@weekaiso) reported from Glasgow, Scotland

    @virginmedia Signal drops every day even got a signal extender to boost the service throughout the house still no joy signal terrible

  • annmarh Anne Marie (@annmarh) reported from Glasgow, Scotland

    @virginmedia Still no internet and of course no call back that was promised . Your app now at least admitting there is an issue and saying will be fixed later today . I can only wait and see

  • StaceyQ55740408 Stacey Quinn (@StaceyQ55740408) reported from Cumbernauld, Scotland

    @virginmedia Want 2 explain why our internet and tv goes down for a change instead of the usual "known issue crap" . If it's maintenance why not just tell the folk that pay your wages the real issue for not bein able to watch the shows they want browse the Web or even work.

  • Dj_ColC DJ Col-C Colin C (@Dj_ColC) reported from Cumbernauld, Scotland

    @virginmedia so after being told we would have a discount and not be affected by a cut off we are officially cut off from the Internet! After weeks of the same ******* problem and customer services have no clue about this! Shocking!

  • Dj_ColC DJ Col-C Colin C (@Dj_ColC) reported from Cumbernauld, Scotland

    @virginmedia No again it's only when test is complete it tells you there a problem! When we call they say there is a problem but the service status for the area isn't updated with the problem or estimate fix time! The cust services have no idea what I'm talking about! Scripted calls!

  • annmarh Anne Marie (@annmarh) reported from Glasgow, Scotland

    @virginmedia And I have already used the scanning service about 6 weeks or so ago . TV is directly wored to router and has no broad band connection either

  • bdavidhogg B. David Hogg (@bdavidhogg) reported from East Kilbride, Scotland

    Spent the past few days trying to fix my @virginmedia WiFi, and after jumping through all the hoops, still nothing :(

  • annmarh Anne Marie (@annmarh) reported from Glasgow, Scotland

    @virginmedia Still no internet @virginmedia . Website not says no issues again anyone else in Glasgow having problems with virgin media

  • dtr1984 🏴󠁧󠁢󠁳󠁣󠁴󠁿David🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@dtr1984) reported from Glasgow, Scotland

    @virginmedia wifi and tv down AGAIN , pay a fortune and theres always some sort of issue with it

  • jamboross Ross MacLean (@jamboross) reported from East Kilbride, Scotland

    @virginmedia I've had enough of this shite. Internet keeps switching itself off all the time. This is a disaster and NOT worth the £60 you are charging me for it. Sort it out or I am leaving. Your customer service is a joke, not even contacted me directly with an apology!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Alex_raj8 Alex (@Alex_raj8) reported

    @virginmedia Still not working. The white light on my hub is showing but then the WiFi symbol is flashing green. The virgin plug in our socket that connects our broadband and tv has a red light on it which I don’t think was there before.

  • tbradman Tony Bradman (@tbradman) reported

    @virginmedia Every time I check the service status it says there are no known problems.

  • CaptainPencoed not Manc but Lanc ! (@CaptainPencoed) reported

    @ThatChris1209 @HunterGodson @virginmedia Ever tried getting out of verging media? If you know how, clue me in. The website spins you into a find out more/do it now loop that never ends.

  • nanosheath Damo (@nanosheath) reported

    @virginmedia is there a service outage at the moment? London.

  • lucy___loo Lucy Loo 💙 (@lucy___loo) reported

    @virginmedia We are now 2 months on - and no resolution or compensation provided following a service outage from 2nd - 12 Nov, then intermittent service from 12-16 Nov. Neighbours on the estate have been refunded already. Do I now need to escalate this to the @OmbudServices

  • datsee zambuka (@datsee) reported

    @virginmedia No dial tone , phoned using my mobile several times, no resolution, several complaints on your website, home phone not working now for several weeks

  • NCFC_MAD Samuel (@NCFC_MAD) reported

    If anyone's looking at changing their internet or phone, don't go to @virginmedia! Single handedly the worst company I have ever dealt with!!

  • charlotteroche1 Charlotte Tucker (@charlotteroche1) reported

    @virginmedia can you advise if there is an issue in Dublin 15 cannot get online the last hour, working from home with 2 kids trying to learn online HELP

  • tmcgeehan93 Teighlor (@tmcgeehan93) reported

    @virginmedia I’ve tried to find the online chat but not success... I’m a new customer and haven’t received my unique code like the email said to go and collect my new hub? This was over a week ago?

  • Char_Maulson Charli Maulson (@Char_Maulson) reported

    @virginmedia Been contacting for the last two weeks & logged the complaint last Thursday. We have intermittent loss multiple times a day, having to reboot etc to get it working. Meaning I’m having to carry out work video conferencing via personal hotspot from my mobile