Virgin Media Outage Report in Loans, South Ayrshire, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loans, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 03: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Loans, South Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Irvine, Ayr, Kilmarnock, Troon and Dundonald.
| City | Problem Type | Report Time |
|---|---|---|
 Irvine |
Internet | |
| Irvine |
Internet | |
| Irvine |
Internet | |
| Ayr |
Internet | |
| Irvine |
Internet | |
| Ayr |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loans, Scotland
Latest outage, problems and issue reports in Loans and nearby locations:
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia had no internet the past 2 days, Glasgow area 28. I see the service checker updates every 4 hours telling me it'll be fixed for a new time and it's been down for over 30. Any hope for a soon fix?
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Yeti
(@yetiayrshore) reported
from
Troon, Scotland
@virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.
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Andrew Gilligan
(@stradaman65) reported
from
Ayrshire, Scotland
@virginmedia Thank you will do that , but my point is why has it gotten so bad in last few week , only since you replaced my hub! Same devices in same rooms are shockingly bad now. What multiple external factors now are you referring to ?
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Eck
(@Alexsmith1966) reported
from
Kilmarnock, Scotland
@virginmedia dreadful customer service, if your diverting customers to your website due to your inability to answer calls making sure it works might be an idea?
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Cheryl Taylor
(@cherry_slush) reported
from
Kilmarnock, Scotland
@virginmedia 6 wks I’ve been waiting for a call back to cancel my home phone package/review my tv package/deal with WiFi issues, your online service constantly displays error message and on,one chat is unresponsive! You have also failed to respond to a complaint I raised!
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Garth Westland
(@GarthWestland) reported
from
Ayrshire, Scotland
@virginmedia Thanks. Checked with neighbors and they are fine so must be a local issue. Will reboot router and check cables etc.
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Brian McLaren 🏴🇬🇧
(@brianmcluk) reported
from
Springside, Scotland
@virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.
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CBF72 5️⃣5️⃣ 🇬🇧🍾🇬🇧
(@1972CBF1972) reported
from
Irvine, Scotland
@virginmedia is there an issue in ka11
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Clodo Baggins
(@quality_rachni) reported
from
Kilmarnock, Scotland
@virginmedia hi, I've changed my mind about a contract I just took out and am in the 14 day cancellation period. I want to cancel the contract please.
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia Still nothing... The status checker says 12pm August 5th and it's now nearly 1:30 and it's been 3 days with no internet. What's the big issue?
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Ben Paterson✌️
(@paeterson3) reported
from
Ayrshire, Scotland
@KyleDunn_x @virginmedia Mate wtf is going on with it man
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Ian Devlin
(@thecameranerd) reported
from
Irvine, Scotland
@virginmedia @SkySportsBoxing this pay per view is an absolute Joke!! I keep getting error messages and signal drops. So happy I spent £26 on this.
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DaveDickie
(@Max_Fax) reported
from
Irvine, Scotland
@virginmedia still not working but looks like it’s still taking money for a service it can’t provide.
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Stoo
(@BigStoo92) reported
from
Irvine, Scotland
@virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?
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Andrew Gilligan
(@stradaman65) reported
from
Ayrshire, Scotland
@virginmedia Hub is where your engineer put it two years ago, the layout of the house hasn’t changed so why then in the last few weeks since you replaced my hub am I experiencing issues. No more excuses please I need answers and results.
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andy
(@a7powell) reported
from
Ayrshire, Scotland
@virginmedia waiting on a call back promised for 5pm by your customer services, the latest in a long line of disappointments....sorry we left @skytv
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Kieran McClung
(@KieranWMcclung) reported
from
Troon, Scotland
@virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?
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Colin Marr
(@TheQwertmaster) reported
from
Ayrshire, Scotland
@virginmedia called your customer helpline 3 times & cut off each time! Booster has packed in which means half the house has no WiFi (small bungalow so not exactly a mansion but need 3 boosters). How do I get a replacement issued while I find a more reliable WiFi provider.
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Kenny James
(@KennyJames_me) reported
from
Loans, Scotland
@virginmedia Never have I ever had speeds near the 540 lmb I pay for. hardwired tops out OCCASSIONALL at 200 average is 170. I need an engineer
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia internet's been down for 2 days in Dennistoun and the estimated fix time was an hour ago although it's still down. Any indication as to when it's due back up? Losing my mind here
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Les Fowler
(@LesFowler10) reported
@virginmedia I’m in Basingstoke and have no Internet as well. What is going on Virgin is there a place I can put my postcode in to let you know there’s an outage
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Bexy Beatdown
(@bexybeatdown) reported
@virginmedia Last month I used up 8gb of phone data in 6 days while being stuck indoors (historically use about 2gb a month even if out). Found out that it was due to the amount of times my Virgin Wifi cut out that my phone automically switched to data. Now all this??
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ady parr
(@chezsman) reported
@virginmedia Less than 2 hrs to get ya **** together. I need to watch the footy later. Instead of sending a rocket to the moon, stick 1 up ya technicians arses and tell them to get a move on ffs 😡😡😡
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amo | they/them
(@amooninthesky) reported
@virginmedia bro i pay for gigabit and considered paying for business speeds since i work from home but if it’s gonna be this ******* unstable i might just swap providers
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sober-bazinga_mc
(@iainmclean11) reported
@virginmedia By the time you fix the issue I'll be using a new service @SkyUK fancy a new customer?
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WxLF
(@WxLF_Gaming) reported
@virginmedia I don’t know how you guys keep messing up. Never get speeds that are promised, when trying to talk to your customer services, never get anywhere and transferred 24/7, internet always cutting out. This could genuinely be one of the worst providers I’ve ever seen.
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Dr Rena Maguire
(@justrena) reported
My Internet has been a mess today. Each time I settled in for a library search,its been coming and going. So incredibly frustrating, @virginmedia but likely a day from Hell for your customer care too. We all need a nice cold gin I think !
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bailey Holmes
(@baileyholmesss) reported
@virginmedia fix this man I can't do anything
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seanparsons
(@seanparsons) reported
@virginmedia My internet has been up and down all through the day in Gillingham, any clue as to when it'll be fixed?
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Peter Kelly
(@james_cagney1) reported
@virginmedia Well I ha e just got my bill today £107 what a joke. Cancel VirginMedia account