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Virgin Media outages and service status in Loans, Scotland

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Loans, including 1 direct report.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received Jun 1, 1:53 PM GMT+1.
  • 48% TV (48%)
  • 40% Internet (40%)
  • 12% Wi-fi (12%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Loans, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 1: Problems at Virgin Media

Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Loans, Scotland

The most recent Virgin Media outage reports came from the following cities: Galston, Saltcoats, Irvine, Ayr, and Kilmarnock.

CityProblem TypeReport Time
Galston Internet 3 hours ago

Nearby cities with recent reports

Galston

1 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Loans, Scotland

Latest outage, problems and issue reports in Loans and nearby locations:

  • RossKilpatrick5
    Ross Kilpatrick (@RossKilpatrick5) reported from Irvine, Scotland

    My @virginmedia internet is down, anyone else having issues?

  • 1972CBF1972
    CBF72 5️⃣5️⃣ 🇬🇧🍾🇬🇧 (@1972CBF1972) reported from Irvine, Scotland

    @virginmedia is there an issue in ka11

  • TheQwertmaster
    Colin Marr (@TheQwertmaster) reported from Ayrshire, Scotland

    @virginmedia called your customer helpline 3 times & cut off each time! Booster has packed in which means half the house has no WiFi (small bungalow so not exactly a mansion but need 3 boosters). How do I get a replacement issued while I find a more reliable WiFi provider.

  • RossKilpatrick5
    Ross Kilpatrick (@RossKilpatrick5) reported from Irvine, Scotland

    @virginmedia TV’s down and can’t get through to them on the phone, what a brilliant service!

  • GarthWestland
    Garth Westland (@GarthWestland) reported from Ayrshire, Scotland

    People having a total fit on SM regarding the @virginmedia outage. I get it. It’s a little inconvenient but stop acting like it’s the end of the world and ffs stop phoning them. It’s happening to everyone and I’m sure they are doing everything they can to fix it.

  • Maxywalton
    Max (@Maxywalton) reported from Ayrshire, Scotland

    @virginmedia currently moved to a new house and apparently the best option for me is to leave because there’s an active subscription, your advisor was so bad, all I want is my broadband to be switched to my new address !!!!!

  • BlueScareBot
    Duncan (@BlueScareBot) reported from Ayrshire, Scotland

    @virginmedia could I have a link please to cancel my service in writing?

  • Alexsmith1966
    Eck (@Alexsmith1966) reported from Kilmarnock, Scotland

    @virginmedia dreadful customer service, if your diverting customers to your website due to your inability to answer calls making sure it works might be an idea?

  • BlueScareBot
    Duncan (@BlueScareBot) reported from Ayrshire, Scotland

    @ClaireKavanag19 @virginmedia Same. Just spent an hour waiting on the phone before getting cut off. Horrendous service.

  • RantinScot
    colin armstrong (@RantinScot) reported from Ochiltree, Scotland

    @sabele26 @kilt_walker21 @virginmedia Terrible treatment at the hands of Virgin mefia. Sorry for your loss.

  • stradaman65
    Andrew Gilligan (@stradaman65) reported from Ayrshire, Scotland

    @virginmedia Hub is where your engineer put it two years ago, the layout of the house hasn’t changed so why then in the last few weeks since you replaced my hub am I experiencing issues. No more excuses please I need answers and results.

  • Max_Fax
    DaveDickie (@Max_Fax) reported from Irvine, Scotland

    @virginmedia still not working but looks like it’s still taking money for a service it can’t provide.

  • IGeorrgeI
    George (@IGeorrgeI) reported from West Kilbride, Scotland

    @virginmedia had no internet the past 2 days, Glasgow area 28. I see the service checker updates every 4 hours telling me it'll be fixed for a new time and it's been down for over 30. Any hope for a soon fix?

  • sctsman64
    brian (@sctsman64) reported from Irvine, Scotland

    @virginmedia my mother has been let down by your engineer promised he would be back to set up her new package no sign she’s left with no phone no tv and no internet not ideal for an 80 year old

  • Slim5hdy
    🏴󠁧󠁢󠁳󠁣󠁴󠁿ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, Scotland

    @virginmedia I’m having WiFi issues in the KA12 postcode in Scotland , all tests ran on your app say there is no issue , but when I do diagnostics through the router page online it says there are WiFi problems , none of our mobiles or laptops will do anything online

  • GHunter15
    Geo (@GHunter15) reported from Irvine, Scotland

    @virginmedia currently trying to work from home. Your site is down. I hang on the phone line and wait and wait and then get cut off…come on 🫤

  • KieranWMcclung
    Kieran McClung (@KieranWMcclung) reported from Troon, Scotland

    @virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?

  • paeterson3
    Ben Paterson✌️ (@paeterson3) reported from Ayrshire, Scotland

    @KyleDunn_x @virginmedia Mate wtf is going on with it man

  • GarthWestland
    Garth Westland (@GarthWestland) reported from Ayrshire, Scotland

    @Ritchtweets @virginmedia Glad I didn’t go down the “ragin” route now lol

  • quality_rachni
    Clodo Baggins (@quality_rachni) reported from Kilmarnock, Scotland

    @virginmedia hi, I've changed my mind about a contract I just took out and am in the 14 day cancellation period. I want to cancel the contract please.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MelG54321
    Mel54321 (@MelG54321) reported

    @virginmedia services down in my whole area since Thursday night. Only got a message at 18.30 yesterday that they had an engineer on site. Child trying to revise for their GCSEs has no Internet access.

  • art_bilgin
    Bilgin Art (@art_bilgin) reported

    @ virgin #virginbroadband @VirginAtlantic Virgin media broadband 4 days without broadband from crappy Virgin. Mast down, so it takes 4 flipping days to fix it yet everything internet, business, security and entertainment is down

  • TomPickering
    Tom Pickering (@TomPickering) reported

    It's crazy that 10 years on, @virginmedia are still throttelling people's internet for no reason. Or, I guess this time it's because we're leaving them so they've said a nice **** you to us :)

  • vickdawg92
    Rhys (@vickdawg92) reported

    @virginmedia when is this wifi issue going to be sorted ******* **** show from you as a company 10 days at least now which started as a global issue to a local issue to a software issue to a problem with a box near me which still hasn't been sorted dates keep getting pushed back

  • FrazzzYT
    Frazzz (@FrazzzYT) reported

    Virgin Media has got to have some of the worst systems in the UK. Demanding money (I kid you not putting a demand for £0.00 or they will cut service and apply late fees) spoke to complaints they sorted and wiped everything. Literally two mins ago a new email demanding money >.>

  • adamtracey8
    Adam Tracey (@adamtracey8) reported

    @scoobiesue82 @JSSHERIFF1933 @virginmedia Has this issue been resolved for yous yet

  • uglybalaclava
    Ugly Balaclava (@uglybalaclava) reported

    @virginmedia @DavidVaughan5 We have a engineer here right now and change the hub over to a new one and it’s still not working. Flashing yellow lights. This is a network problem. What is happening please? Doesn’t look like a fix will be happening

  • LadyLucia05
    Lucia (@LadyLucia05) reported

    @AskVirginMoney It was something specific but I've had to sort it myself thanks to @virginmedia poor service

  • cschmeer
    Christian Schmeer (@cschmeer) reported

    @virginmedia Thank you, but unfortunately there’s no alternative placement as the next power socket would be through a wall and 10 meters down the hallway, which might help with the overheating, but it all my network connections run to the cupboard by the entrance.

  • markrmifsud
    markrmifsud (@markrmifsud) reported

    @virginmedia Now it's tomorrow 12:00 thats approaching 3 days with no service