Virgin Media

Virgin Media Outage Report in Loans, South Ayrshire, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Loans, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Loans, South Ayrshire, Scotland 10/08/2025 15:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Loans, South Ayrshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Galston, Irvine, Saltcoats, Ayr, Kilmarnock, Prestwick and Troon.

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City Problem Type Report Time
United KingdomGalston Internet
United KingdomIrvine Internet
United KingdomSaltcoats Internet
United KingdomGalston Internet
United KingdomGalston Internet
United KingdomGalston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Loans, Scotland

Latest outage, problems and issue reports in Loans and nearby locations:

  • StewartRoxburgh Stewart Roxburgh (@StewartRoxburgh) reported from Troon, Scotland

    @virginmedia are there service issues with broadband in ka10

  • Dougie_GCLltd Douglas Gold (@Dougie_GCLltd) reported from Kilmarnock, Scotland

    @virginmedia what's is happening with internet in KA3 postcode I run my business from home and need good internet this is shocking again, happening to often... I moved for better service but will be moving again to more reliable provider...#terriblevirginservice

  • BlueScareBot Duncan (@BlueScareBot) reported from Ayrshire, Scotland

    @gazbaker8 @virginmedia Poor show @virginmedia 👎

  • jamiehilton19 Jamie (@jamiehilton19) reported from Hurlford, Scotland

    @virginmedia are useless arseholes! Fix ma WiFi or I’m reporting you to ma maw!!!! 😢😢

  • Lammie1903 David Lamont (@Lammie1903) reported from Kilmarnock, Scotland

    @virginmedia 5 days down the line and still having major issues with streaming going to be 2021 at this rate before we're able to finish Homeland. Been trying to watch season 3 for 2 weeks and only 4 episodes in 😠😠😠

  • GarthWestland Garth Westland (@GarthWestland) reported from Ayrshire, Scotland

    People having a total fit on SM regarding the @virginmedia outage. I get it. It’s a little inconvenient but stop acting like it’s the end of the world and ffs stop phoning them. It’s happening to everyone and I’m sure they are doing everything they can to fix it.

  • Maxywalton Max (@Maxywalton) reported from Ayrshire, Scotland

    @virginmedia currently moved to a new house and apparently the best option for me is to leave because there’s an active subscription, your advisor was so bad, all I want is my broadband to be switched to my new address !!!!!

  • Maxywalton Max (@Maxywalton) reported from Ayrshire, Scotland

    @EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time

  • GarthWestland Garth Westland (@GarthWestland) reported from Ayrshire, Scotland

    @Ritchtweets @virginmedia Glad I didn’t go down the “ragin” route now lol

  • Slim5hdy 🏴󠁧󠁢󠁳󠁣󠁴󠁿ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, Scotland

    @virginmedia I’m having WiFi issues in the KA12 postcode in Scotland , all tests ran on your app say there is no issue , but when I do diagnostics through the router page online it says there are WiFi problems , none of our mobiles or laptops will do anything online

  • SRoxburgh Stewart Roxburgh (@SRoxburgh) reported from Troon, Scotland

    @virginmedia Dear Mr Bolt, sorry that you had to ruin your reputation by putting your name to this company. The only record VM will will break is for most network failures and lost customers. Hope you get this message eventually when internet gets fixed again.

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia our internet is off and on constantly, its beyond a joke, an engineer was out last week fixing the neighbours for the exact same reason, said there was a problem in the cabinet, theirs is fixed now ours is unstable, probably just swapped the cables, get it sorted now

  • MartinMcC1984 Martin McCluskey (@MartinMcC1984) reported from Ayrshire, Scotland

    @virginmedia I have been trying to call Virgin Media for weeks. can someone help get me a call back

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia wifi not working in ka7, and yes i switched it off and back on

  • Slim5hdy 🏴󠁧󠁢󠁳󠁣󠁴󠁿ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, Scotland

    Once again I’m having problems @virginmedia , a 100mb connection that gives 3mb p/s with 17% packet loss . Sort it out

  • sctsman64 brian (@sctsman64) reported from Irvine, Scotland

    @virginmedia my mother has been let down by your engineer promised he would be back to set up her new package no sign she’s left with no phone no tv and no internet not ideal for an 80 year old

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia internet is terrible last 24 hrs, play the playstation it goes off, watch netflix it goes off, using my data to come online, your service is a joke

  • BlueScareBot Duncan #StayTheFuckHome (@BlueScareBot) reported from Ayrshire, Scotland

    @robmurray11 @virginmedia Just checked and mine is down to 23. Yet last week, which was also the lockdown, it was still 350-400 🤔

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia what is going on with internet, its up and down every 5 minutes, getting sick to the back teeth of your service, time to seek other providers

  • Lammie1903 David Lamont (@Lammie1903) reported from Kilmarnock, Scotland

    @virginmedia please sort out your broadband. Despite speed test showing great speeds of 200mbs download and 21 mbs upload I've been having connection issues for the past couple of weeks. Very difficult to watch Netflix etc due to buffering. Have reset router to no avail 😠

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Berkshirekeeper Beretta (@Berkshirekeeper) reported

    @virginmedia #virginmedia #virginmediadown VM is it too much to ask for an update on your outage ? Your status page is broken and you haven’t posted anything on social media. Can we please have an update and if possible when you expect services to resume.

  • Suw Suw (@Suw) reported

    Hey @virginmedia, when's the internet coming back in RG1 (and, frankly, everywhere else?). Internet blackout is bad enough without a comms blackout from you too. Please tell us what's happening!

  • designcake Amelia Edwards (@designcake) reported

    @virginmedia Yes I did and the lady said that's all virgin can do, accept a higher offer rate with same M100 and same poor service.

  • aeron_thomas aeron thomas (@aeron_thomas) reported

    @virginmedia Services down in Sa postcode. Whats going on?

  • VishChikkam Vishnu (@VishChikkam) reported

    @DobisMuted @virginmedia Same here, my net not working, so as the service status page

  • EESprite Kathy #PraiseLover (@EESprite) reported

    @pilot_paul @ianmills99 @virginmedia Seems lots in the ads if you look at the comments are affected, service status I am told says normal. Clearly not!

  • keezo1985 Neil Keenan (@keezo1985) reported

    @virginmedia I’m supposed to be receiving Virgin Media broadband hardware today but have not had any contact from Yodel to confirm a delivery window. I’m also not able to access My Virgin Media to track my order there. Could you help?

  • fed_morini Federico Morini (@fed_morini) reported

    @virginmedia my broadband is down and your website is not responding, what's going on?

  • DaffueJohn John Daffue (@DaffueJohn) reported

    @Matthew10X @virginmedia Yeah entire RG area seems to be down..

  • jwhite75 josephwhite (@jwhite75) reported

    @virginmedia broadband totally out, when will this be resolved please? I'm in RG24 - Basingstoke. Your broadband is regularly sluggish and up and down but doesn't usually disappear.