Virgin Media Outage Report in Loans, South Ayrshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loans, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Loans, South Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Galston, Irvine and Kilmarnock.
| City | Problem Type | Report Time |
|---|---|---|
 Galston |
Internet | |
| Irvine |
Wi-fi | |
| Irvine |
TV | |
| Galston |
Internet | |
| Galston |
Internet | |
| Kilmarnock |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Loans, Scotland
Latest outage, problems and issue reports in Loans and nearby locations:
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Duncan #StayTheFuckHome
(@BlueScareBot) reported
from
Ayrshire, Scotland
@robmurray11 @virginmedia Just checked and mine is down to 23. Yet last week, which was also the lockdown, it was still 350-400 🤔
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia Still nothing... The status checker says 12pm August 5th and it's now nearly 1:30 and it's been 3 days with no internet. What's the big issue?
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Cheryl Taylor
(@cherry_slush) reported
from
Kilmarnock, Scotland
@virginmedia 6 wks I’ve been waiting for a call back to cancel my home phone package/review my tv package/deal with WiFi issues, your online service constantly displays error message and on,one chat is unresponsive! You have also failed to respond to a complaint I raised!
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia our internet is off and on constantly, its beyond a joke, an engineer was out last week fixing the neighbours for the exact same reason, said there was a problem in the cabinet, theirs is fixed now ours is unstable, probably just swapped the cables, get it sorted now
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Eck
(@Alexsmith1966) reported
from
Kilmarnock, Scotland
@virginmedia dreadful customer service, if your diverting customers to your website due to your inability to answer calls making sure it works might be an idea?
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🏴ALBA_Shxdy🇬🇧
(@Slim5hdy) reported
from
Irvine, Scotland
Once again I’m having problems @virginmedia , a 100mb connection that gives 3mb p/s with 17% packet loss . Sort it out
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Stewart Roxburgh
(@StewartRoxburgh) reported
from
Troon, Scotland
@virginmedia are there service issues with broadband in ka10
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Clodo Baggins
(@quality_rachni) reported
from
Kilmarnock, Scotland
@virginmedia hi, I've changed my mind about a contract I just took out and am in the 14 day cancellation period. I want to cancel the contract please.
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David Lamont
(@Lammie1903) reported
from
Kilmarnock, Scotland
@virginmedia please sort out your broadband. Despite speed test showing great speeds of 200mbs download and 21 mbs upload I've been having connection issues for the past couple of weeks. Very difficult to watch Netflix etc due to buffering. Have reset router to no avail 😠
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David Lamont
(@Lammie1903) reported
from
Kilmarnock, Scotland
@virginmedia 5 days down the line and still having major issues with streaming going to be 2021 at this rate before we're able to finish Homeland. Been trying to watch season 3 for 2 weeks and only 4 episodes in 😠😠😠
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Max
(@Maxywalton) reported
from
Ayrshire, Scotland
@EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time
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Jamie
(@jamiehilton19) reported
from
Hurlford, Scotland
@virginmedia are useless arseholes! Fix ma WiFi or I’m reporting you to ma maw!!!! 😢😢
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Garth Westland
(@GarthWestland) reported
from
Ayrshire, Scotland
@virginmedia Thanks. Checked with neighbors and they are fine so must be a local issue. Will reboot router and check cables etc.
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DaveDickie
(@Max_Fax) reported
from
Irvine, Scotland
@virginmedia still not working but looks like it’s still taking money for a service it can’t provide.
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia internet is terrible last 24 hrs, play the playstation it goes off, watch netflix it goes off, using my data to come online, your service is a joke
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brian
(@sctsman64) reported
from
Irvine, Scotland
@virginmedia my mother has been let down by your engineer promised he would be back to set up her new package no sign she’s left with no phone no tv and no internet not ideal for an 80 year old
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Martin McCluskey
(@MartinMcC1984) reported
from
Ayrshire, Scotland
@virginmedia I have been trying to call Virgin Media for weeks. can someone help get me a call back
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia internet's been down for 2 days in Dennistoun and the estimated fix time was an hour ago although it's still down. Any indication as to when it's due back up? Losing my mind here
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Max
(@Maxywalton) reported
from
Ayrshire, Scotland
@virginmedia currently moved to a new house and apparently the best option for me is to leave because there’s an active subscription, your advisor was so bad, all I want is my broadband to be switched to my new address !!!!!
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia had no internet the past 2 days, Glasgow area 28. I see the service checker updates every 4 hours telling me it'll be fixed for a new time and it's been down for over 30. Any hope for a soon fix?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Allyson Clancy
(@ClancyAllyson) reported
@virginmedia So your telling me your engineer who created the internal problem that you can’t book another appt ? That I’m left using all phone data to access anything and no home school and that’s ok ?????????
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sophie mitchell
(@sophiem74686716) reported
@virginmedia I think we know there isn’t a fault in the area. If some money could just be put in to improving the service for everyone. It certainly costs enough.
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Martin 💙
(@Martin4Satan) reported
@peterboroughtel Virgin Media is still down in parts of the city since yesterday. Their website is indicating a damaged cable, any word on if it is related to the City Fibre works?
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Benjimo
(@beanjimo) reported
@virginmedia Internet and WiFi is acting a bit odd. Got a green WiFi signal light on and two green arrow things blinking. No internet on my PC (connected to internet by a wire) and its asking me to 'sign in' (which I've never had to do before) on my phone. Any clue what this is?
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Oliver Feldwick
(@felderston) reported
@oliviasolon @virginmedia It’s good but you’ll want to upgrade the router - the default one they give you is garbage.
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Jackco111
(@jackco111) reported
@virginmedia my internet is currently down and I am missing work because of this sort it out. Has happened like 4 times this year u need to sort ur **** out
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Jackco111
(@jackco111) reported
@beanjimo @virginmedia Having same problem I’m connected but won’t ******* work
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Alan Moore
(@AlMoore81) reported
Just waiting 90minutes for @virginmedia to pick up the phone. Broadband had dropped 5 times in 2 days. Lots of helpful suggestions while I wait on how to pay for your shite service, which is great.
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Chloe Kelly
(@KellyChloek) reported
@virginmedia That’s proving impossible as I’m no longer a customer and now having to pay extortionate rates to call your team. I’ll be taking my complaint to ofcom as it’s clear breach of contract on Virgin Media’s part. No one replies to my messages and it’s being made purposefully difficult
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Donaldosaurus
(@Donaldosaurus) reported
@oliviasolon @virginmedia Expensive and downgrading is needlessly difficult, but v fast. Used to have stability issues but it's been pretty good the last few months.