Virgin Media Outage Report in Loans, South Ayrshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loans, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Loans, South Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Kilmarnock, Irvine and Ayr.
| City | Problem Type | Report Time |
|---|---|---|
 Kilmarnock |
TV | |
| Kilmarnock |
Wi-fi | |
| Irvine |
Internet | |
| Irvine |
TV | |
| Ayr |
Internet | |
| Ayr |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loans, Scotland
Latest outage, problems and issue reports in Loans and nearby locations:
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andy
(@a7powell) reported
from
Ayrshire, Scotland
@virginmedia waiting on a call back promised for 5pm by your customer services, the latest in a long line of disappointments....sorry we left @skytv
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Andrew Gilligan
(@stradaman65) reported
from
Ayrshire, Scotland
@virginmedia Thank you will do that , but my point is why has it gotten so bad in last few week , only since you replaced my hub! Same devices in same rooms are shockingly bad now. What multiple external factors now are you referring to ?
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Clodo Baggins
(@quality_rachni) reported
from
Kilmarnock, Scotland
@virginmedia hi, I've changed my mind about a contract I just took out and am in the 14 day cancellation period. I want to cancel the contract please.
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Brian McLaren 🏴🇬🇧
(@brianmcluk) reported
from
Springside, Scotland
@virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.
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Kieran McClung
(@KieranWMcclung) reported
from
Troon, Scotland
@virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?
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CBF72 5️⃣5️⃣ 🇬🇧🍾🇬🇧
(@1972CBF1972) reported
from
Irvine, Scotland
@virginmedia is there an issue in ka11
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Ian Devlin
(@thecameranerd) reported
from
Irvine, Scotland
@virginmedia @SkySportsBoxing this pay per view is an absolute Joke!! I keep getting error messages and signal drops. So happy I spent £26 on this.
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Ross Kilpatrick
(@RossKilpatrick5) reported
from
Irvine, Scotland
@virginmedia TV’s down and can’t get through to them on the phone, what a brilliant service!
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Ben Paterson✌️
(@paeterson3) reported
from
Ayrshire, Scotland
@KyleDunn_x @virginmedia Mate wtf is going on with it man
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Andrew Gilligan
(@stradaman65) reported
from
Ayrshire, Scotland
@virginmedia Hub is where your engineer put it two years ago, the layout of the house hasn’t changed so why then in the last few weeks since you replaced my hub am I experiencing issues. No more excuses please I need answers and results.
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ardrossan, Scotland
@virginmedia I know. However VM refuse to honour what they promise hence why I have involved ASA, Reading Trading Standards, CAB and Ombudsman. I've been a customer for many years. Won't be when contract up
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Geo
(@GHunter15) reported
from
Irvine, Scotland
@virginmedia currently trying to work from home. Your site is down. I hang on the phone line and wait and wait and then get cut off…come on 🫤
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Kenny James
(@KennyJames_me) reported
from
Loans, Scotland
@virginmedia Never have I ever had speeds near the 540 lmb I pay for. hardwired tops out OCCASSIONALL at 200 average is 170. I need an engineer
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Stoo
(@BigStoo92) reported
from
Irvine, Scotland
@virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?
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Yeti
(@yetiayrshore) reported
from
Troon, Scotland
@virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
Fcukin @virginmedia internet, up n down like a junkies toot pipe all day, cant stream anything to watch on netflix, see 5 mins then off it goes, virgin is terrible
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Colin Marr
(@TheQwertmaster) reported
from
Ayrshire, Scotland
@virginmedia called your customer helpline 3 times & cut off each time! Booster has packed in which means half the house has no WiFi (small bungalow so not exactly a mansion but need 3 boosters). How do I get a replacement issued while I find a more reliable WiFi provider.
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colin armstrong
(@RantinScot) reported
from
Ochiltree, Scotland
@sabele26 @kilt_walker21 @virginmedia Terrible treatment at the hands of Virgin mefia. Sorry for your loss.
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Duncan
(@BlueScareBot) reported
from
Ayrshire, Scotland
@ClaireKavanag19 @virginmedia Same. Just spent an hour waiting on the phone before getting cut off. Horrendous service.
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Duncan
(@BlueScareBot) reported
from
Ayrshire, Scotland
@virginmedia could I have a link please to cancel my service in writing?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Cape-Melbourne
(@sarahcmelbourne) reported
@virginmedia Thankyou! It's a petty complaint but I'm invested and don't want to pay when we already pay for the full package 😒
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Penny hall
(@pennyhall_hall) reported
@virginmedia Yes but not helpful in fact wanting me to add more so my bill will go up further on top of the disgusting extra £4.50 you are going to charge for the 18month contract which we only took out in August customer loyalty does count for nothing
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Peter mcgoldrick
(@PetermcRed) reported
@ad1877 @virginmedia They don't reply so they can deny you ever made a complaint. I made several by Web chat and phone call. They don't have a record of these, very convenient. I recorded them but they're not interested in seeing my evidence.
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Barrie Johnson 🏴☠️
(@BazzJohnson) reported
@virginmedia I’m concerned I’ve just signed into a new contract and this issue will not be resolved before my cooling of period ends
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Devon Jardine
(@Buffel140) reported
@virginmedia Yes i still need help. After 2.5 hours waiting on the phone your marvelous system cut my call. I dont want the do text nonsense as i dont have time for silly systems. I want to talk to somebody. DM me for my number.
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Michael Hartt
(@Michael_Hartt) reported
@virginmedia Yes. Your automated system says "no faults in your area, service is normal". Then it hangs up on me. Brilliant customer service, @virginmedia. Is that supposed to fix the problem? #westhampstead #NW6
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Hannan Malik
(@hannanmalik) reported
I got the Virgin Media engineer to come out and sort my cabling and connection and now my internet is rapid. Using Virgin router as a modem with Amazon Eero mesh network👌🏽💨
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Mike Lovell
(@Danger_Mike) reported
@virginmedia 100% the problem isn’t with my router. It’s just come back on again, for what it’s worth, but it’s dropped out several times today so I’m not holding my breath.
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BARBIE
(@jadebarbieorch) reported
@virginmedia Ridiculous. Plan price is going up I need to discuss. They’ve been down for days
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Paul Tomes
(@paul_tomes) reported
@virginmedia You really want to know? Still no closer! Over 2 days of chat on text to get told I need to speak to the Oomph team on 150. And 150? Engaged for the last few hours. Truly the worse customer service I have ever had to endure.