Virgin Media Outage Report in Loans, South Ayrshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loans, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Loans, South Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Galston, Kilmarnock and Irvine.
| City | Problem Type | Report Time |
|---|---|---|
 Galston |
Internet | |
| Galston |
Internet | |
| Galston |
Internet | |
| Galston |
Internet | |
| Galston |
Internet | |
| Galston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loans, Scotland
Latest outage, problems and issue reports in Loans and nearby locations:
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Duncan #StayTheFuckHome
(@BlueScareBot) reported
from
Ayrshire, Scotland
@robmurray11 @virginmedia Just checked and mine is down to 23. Yet last week, which was also the lockdown, it was still 350-400 🤔
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Eck
(@Alexsmith1966) reported
from
Kilmarnock, Scotland
@virginmedia dreadful customer service, if your diverting customers to your website due to your inability to answer calls making sure it works might be an idea?
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brian
(@sctsman64) reported
from
Irvine, Scotland
@virginmedia my mother has been let down by your engineer promised he would be back to set up her new package no sign she’s left with no phone no tv and no internet not ideal for an 80 year old
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia wifi not working in ka7, and yes i switched it off and back on
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David Lamont
(@Lammie1903) reported
from
Kilmarnock, Scotland
@virginmedia 5 days down the line and still having major issues with streaming going to be 2021 at this rate before we're able to finish Homeland. Been trying to watch season 3 for 2 weeks and only 4 episodes in 😠😠😠
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Stewart Roxburgh
(@StewartRoxburgh) reported
from
Troon, Scotland
@virginmedia are there service issues with broadband in ka10
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DaveDickie
(@Max_Fax) reported
from
Irvine, Scotland
@virginmedia still not working but looks like it’s still taking money for a service it can’t provide.
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Max
(@Maxywalton) reported
from
Ayrshire, Scotland
@virginmedia currently moved to a new house and apparently the best option for me is to leave because there’s an active subscription, your advisor was so bad, all I want is my broadband to be switched to my new address !!!!!
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia our internet is off and on constantly, its beyond a joke, an engineer was out last week fixing the neighbours for the exact same reason, said there was a problem in the cabinet, theirs is fixed now ours is unstable, probably just swapped the cables, get it sorted now
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🏴ALBA_Shxdy🇬🇧
(@Slim5hdy) reported
from
Irvine, Scotland
Once again I’m having problems @virginmedia , a 100mb connection that gives 3mb p/s with 17% packet loss . Sort it out
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia what is going on with internet, its up and down every 5 minutes, getting sick to the back teeth of your service, time to seek other providers
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🏴ALBA_Shxdy🇬🇧
(@Slim5hdy) reported
from
Irvine, Scotland
@virginmedia I’m having WiFi issues in the KA12 postcode in Scotland , all tests ran on your app say there is no issue , but when I do diagnostics through the router page online it says there are WiFi problems , none of our mobiles or laptops will do anything online
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia internet is terrible last 24 hrs, play the playstation it goes off, watch netflix it goes off, using my data to come online, your service is a joke
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia internet's been down for 2 days in Dennistoun and the estimated fix time was an hour ago although it's still down. Any indication as to when it's due back up? Losing my mind here
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia had no internet the past 2 days, Glasgow area 28. I see the service checker updates every 4 hours telling me it'll be fixed for a new time and it's been down for over 30. Any hope for a soon fix?
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Martin McCluskey
(@MartinMcC1984) reported
from
Ayrshire, Scotland
@virginmedia I have been trying to call Virgin Media for weeks. can someone help get me a call back
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Jamie
(@jamiehilton19) reported
from
Hurlford, Scotland
@virginmedia are useless arseholes! Fix ma WiFi or I’m reporting you to ma maw!!!! 😢😢
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Garth Westland
(@GarthWestland) reported
from
Ayrshire, Scotland
@virginmedia Thanks. Checked with neighbors and they are fine so must be a local issue. Will reboot router and check cables etc.
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Max
(@Maxywalton) reported
from
Ayrshire, Scotland
@EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time
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David Lamont
(@Lammie1903) reported
from
Kilmarnock, Scotland
@virginmedia please sort out your broadband. Despite speed test showing great speeds of 200mbs download and 21 mbs upload I've been having connection issues for the past couple of weeks. Very difficult to watch Netflix etc due to buffering. Have reset router to no avail 😠
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Oscar Ramsden
(@oscar_ramsden) reported
@virginmedia Hi I received an Amazon code for renewing my Virgin contract and it doesn't work with Amazon, please could you follow me back so I can DM you about it?
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David
(@DaveyDavedons) reported
@virginmedia today I spent the day waiting for your engineers to attend my elderly, vulnerable mother in law for her TV, phone and Broadband installation. Surprise surprise they didn’t show leaving a old lady without communication. Great service #Virginmedia not....
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Sarah Halfpenny
(@SarahHalfpenny2) reported
@virginmedia I have tried numerous times to get a booster, no luck because the website times out and won’t let order one. I left sky because of their horrendous WiFi and you sold me super fast broadband and would beat sky any day, it’s worse than sky no end of trouble!!
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N ï c k ï m ö n
(@NicoleNgRW) reported
@virginmedia I have called for over 20h to the pre-installation team. they are very familiar with me by this point. They have extensive notes on my file and for some reason they are unable to fix the problem. Someone needs to get this done.
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Ed61
(@Ed6114) reported
@virginmedia Yes and there aren’t. Reading all the other tweets it just appears to be a crap service that you provide.
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Things fall apart
(@49cornwall) reported
The test of a company is in adversity. #virginmedia have failed the test as they have no routers available despite mine not working. ‘Might be after Christmas?’ Is not good enough when asked for resolution date! #virginmediadown #tellyourmates
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petej
(@PetejPjvale) reported
@SarahHalfpenny2 @virginmedia They are all *************** tbh , not one offers a decent service , been with sky then virgin now after 3 weeks of bt had enough of them , rip off merchants .
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Ed Ross
(@edaross) reported
@JWils60 @virginmedia @Virgin Oh. That sucks
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jack arazi
(@jarazi) reported
@virginmedia is there an office i can come and speak to your management about your broadband service ? If not I will stop the direct debit take you to court and claim damages
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your pal sal
(@Shadysunhat) reported
@virginmedia So no, and now definitely won’t be fixed til tomorrow. Crap service and a crap company. How can I complain because you seem to have shut down most communication with customers except Twitter which isn’t really on