Virgin Media

Virgin Media Outage Report in Irvine, North Ayrshire, Scotland

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The latest reports from users having issues in Irvine come from postal codes KA12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Irvine, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Irvine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Irvine, North Ayrshire, Scotland 10/08/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Irvine, North Ayrshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Galston, Irvine, Saltcoats, Ayr, Kilmarnock, Prestwick and Troon.

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City Problem Type Report Time
United KingdomGalston Internet
United KingdomIrvine Internet
United KingdomSaltcoats Internet
United KingdomGalston Internet
United KingdomGalston Internet
United KingdomGalston Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Irvine, Scotland

Latest outage, problems and issue reports in Irvine and nearby locations:

  • RossKilpatrick5 Ross Kilpatrick (@RossKilpatrick5) reported from Irvine, Scotland

    @virginmedia TV’s down and can’t get through to them on the phone, what a brilliant service!

  • GHunter15 Geo (@GHunter15) reported from Irvine, Scotland

    @virginmedia currently trying to work from home. Your site is down. I hang on the phone line and wait and wait and then get cut off…come on 🫤

  • a7powell andy (@a7powell) reported from Ayrshire, Scotland

    @virginmedia waiting on a call back promised for 5pm by your customer services, the latest in a long line of disappointments....sorry we left @skytv

  • TheQwertmaster Colin Marr (@TheQwertmaster) reported from Ayrshire, Scotland

    @virginmedia called your customer helpline 3 times & cut off each time! Booster has packed in which means half the house has no WiFi (small bungalow so not exactly a mansion but need 3 boosters). How do I get a replacement issued while I find a more reliable WiFi provider.

  • paeterson3 Ben Paterson✌️ (@paeterson3) reported from Ayrshire, Scotland

    @KyleDunn_x @virginmedia Mate wtf is going on with it man

  • BlueScareBot Duncan (@BlueScareBot) reported from Ayrshire, Scotland

    @virginmedia could I have a link please to cancel my service in writing?

  • scoobs1969 Lesley MacGregor (@scoobs1969) reported from Kilbirnie, Scotland

    @virginmedia Knowing about it doesn’t make it any better! The fibre service has been shocking recently

  • CurryInTurry DJ Nerja 🇺🇦 (@CurryInTurry) reported from Ardrossan, Scotland

    @virginmedia I know. However VM refuse to honour what they promise hence why I have involved ASA, Reading Trading Standards, CAB and Ombudsman. I've been a customer for many years. Won't be when contract up

  • KennyJames_me Kenny James (@KennyJames_me) reported from Loans, Scotland

    @virginmedia Never have I ever had speeds near the 540 lmb I pay for. hardwired tops out OCCASSIONALL at 200 average is 170. I need an engineer

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    Fcukin @virginmedia internet, up n down like a junkies toot pipe all day, cant stream anything to watch on netflix, see 5 mins then off it goes, virgin is terrible

  • scoobs1969 Lesley MacGregor (@scoobs1969) reported from Kilbirnie, Scotland

    @virginmedia We have no internet either, and now having to use data on my phone, what is the issue for this area KA25 7HG ?

  • RossKilpatrick5 Ross Kilpatrick (@RossKilpatrick5) reported from Irvine, Scotland

    My @virginmedia internet is down, anyone else having issues?

  • BlueScareBot Duncan (@BlueScareBot) reported from Ayrshire, Scotland

    @ClaireKavanag19 @virginmedia Same. Just spent an hour waiting on the phone before getting cut off. Horrendous service.

  • stradaman65 Andrew Gilligan (@stradaman65) reported from Ayrshire, Scotland

    @virginmedia Thank you will do that , but my point is why has it gotten so bad in last few week , only since you replaced my hub! Same devices in same rooms are shockingly bad now. What multiple external factors now are you referring to ?

  • RantinScot colin armstrong (@RantinScot) reported from Ochiltree, Scotland

    @sabele26 @kilt_walker21 @virginmedia Terrible treatment at the hands of Virgin mefia. Sorry for your loss.

  • brianmcluk Brian McLaren 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@brianmcluk) reported from Springside, Scotland

    @virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.

  • BigStoo92 Stoo (@BigStoo92) reported from Irvine, Scotland

    @virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?

  • Dronexscape DroneXscape Media (@Dronexscape) reported from Kilbirnie, Scotland

    @virginmedia just off phone to one of your call handlers all my devices keep getting cut off from the wifi hub handler refusing to help unless I spend money for pods I've never had such bad customer service from a company

  • stradaman65 Andrew Gilligan (@stradaman65) reported from Ayrshire, Scotland

    @virginmedia Hub is where your engineer put it two years ago, the layout of the house hasn’t changed so why then in the last few weeks since you replaced my hub am I experiencing issues. No more excuses please I need answers and results.

  • 1972CBF1972 CBF72 5️⃣5️⃣ 🇬🇧🍾🇬🇧 (@1972CBF1972) reported from Irvine, Scotland

    @virginmedia is there an issue in ka11

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • boola81 Daniel (@boola81) reported

    @virginmedia . I work in IT, so I understand how things go wrong, but this is the THIRD day this week the Internet service has gone down where I am (LE3). Please sort this out. #virgindown

  • AshaLGoyal Asha Goyal (@AshaLGoyal) reported

    @virginmedia Bereavement team couldn’t help. Spoke with collections team. Kit wasn’t disscussed at all - this has come out of the blue.

  • LilyKillick Liluuums (@LilyKillick) reported

    @virginmedia It cut out 3 times yesterday 😫

  • halesabailsa Haley (@halesabailsa) reported

    @virginmedia No updates of any form. I was advised a manager would call in 48 hours by three reps so you guys really need to sort your complaints handling training. Guess I’ll just wait as nobody wants to sort this. Amazing service guess it’s just like my broadband - dodgy.

  • pippamungbean Pippa Mungbean (@pippamungbean) reported

    @virginmedia How can I let virgin know that I have a tricky situation with paying the bill, not sure when it will be resolved just ‘hang tight’ and ‘keep your fingers crossed’. That’s the advice I’ve been offered.

  • AshaLGoyal Asha Goyal (@AshaLGoyal) reported

    @virginmedia Root of all the problems - disconnection when my mum died, with no notice. sales team advised only way for me to get service for my dad was in my name. He couldn’t set up in his name, as he had no phone etc because VM disconnected etc

  • emkaybeesoon Michael John Kemp. GSM. esq. (@emkaybeesoon) reported

    @virginmedia @boola81 Internet has been down in LU6 3AG since 15:00 yesterday with nothing on your status page, pings to google are intermittent and lots of time outs.

  • Lente25 Chris Dearnley (@Lente25) reported

    @virginmedia Checked This every day, checked last night and just now. It says no issues. But the support agent on Monday and last night said there was outages in the area and these wouldn’t be resolved till at least 30/3. Called 3 times last night.

  • chinadoll333 chinadoll (@chinadoll333) reported

    @leonagraham @virginmedia I get these saying there is problems with my internet, I now say I don't know how to use it..they hang up

  • AnnParkes2 Annie (@AnnParkes2) reported

    @virginmedia Finally came back at 11pm , I shall be calling in to disconnect, over £80 pmth not even the top package and rubbish service , internet is constantly dropping out