Virgin Media Outage Report in Irvine, North Ayrshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Irvine come from postal codes KA12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Irvine, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Irvine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Irvine, North Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Ayr, Kilwinning, Irvine, Kilmarnock and Troon.
City | Problem Type | Report Time |
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Internet | ||
Wi-fi | ||
Internet | ||
Wi-fi | ||
Wi-fi | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Irvine, Scotland
Latest outage, problems and issue reports in Irvine and nearby locations:
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andy (@a7powell) reported from Ayrshire, Scotland
@virginmedia waiting on a call back promised for 5pm by your customer services, the latest in a long line of disappointments....sorry we left @skytv
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Kenny James (@KennyJames_me) reported from Loans, Scotland
@virginmedia Never have I ever had speeds near the 540 lmb I pay for. hardwired tops out OCCASSIONALL at 200 average is 170. I need an engineer
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Brian McLaren 🏴🇬🇧 (@brianmcluk) reported from Springside, Scotland
@virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.
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Duncan (@BlueScareBot) reported from Ayrshire, Scotland
@virginmedia could I have a link please to cancel my service in writing?
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colin armstrong (@RantinScot) reported from Ochiltree, Scotland
@sabele26 @kilt_walker21 @virginmedia Terrible treatment at the hands of Virgin mefia. Sorry for your loss.
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Andrew Gilligan (@stradaman65) reported from Ayrshire, Scotland
@virginmedia Hub is where your engineer put it two years ago, the layout of the house hasn’t changed so why then in the last few weeks since you replaced my hub am I experiencing issues. No more excuses please I need answers and results.
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Colin Marr (@TheQwertmaster) reported from Ayrshire, Scotland
@virginmedia called your customer helpline 3 times & cut off each time! Booster has packed in which means half the house has no WiFi (small bungalow so not exactly a mansion but need 3 boosters). How do I get a replacement issued while I find a more reliable WiFi provider.
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Yeti (@yetiayrshore) reported from Troon, Scotland
@virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.
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Ben Paterson✌️ (@paeterson3) reported from Ayrshire, Scotland
@KyleDunn_x @virginmedia Mate wtf is going on with it man
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Kieran McClung (@KieranWMcclung) reported from Troon, Scotland
@virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?
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steven graham (@steven_coyw) reported from Ayrshire, Scotland
Fcukin @virginmedia internet, up n down like a junkies toot pipe all day, cant stream anything to watch on netflix, see 5 mins then off it goes, virgin is terrible
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Clodo Baggins (@quality_rachni) reported from Kilmarnock, Scotland
@virginmedia hi, I've changed my mind about a contract I just took out and am in the 14 day cancellation period. I want to cancel the contract please.
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Duncan (@BlueScareBot) reported from Ayrshire, Scotland
@ClaireKavanag19 @virginmedia Same. Just spent an hour waiting on the phone before getting cut off. Horrendous service.
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CBF72 5️⃣5️⃣ 🇬🇧🍾🇬🇧 (@1972CBF1972) reported from Irvine, Scotland
@virginmedia is there an issue in ka11
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DJ Nerja 🇺🇦 (@CurryInTurry) reported from Ardrossan, Scotland
@virginmedia I know. However VM refuse to honour what they promise hence why I have involved ASA, Reading Trading Standards, CAB and Ombudsman. I've been a customer for many years. Won't be when contract up
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Ross Kilpatrick (@RossKilpatrick5) reported from Irvine, Scotland
@virginmedia TV’s down and can’t get through to them on the phone, what a brilliant service!
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Andrew Gilligan (@stradaman65) reported from Ayrshire, Scotland
@virginmedia Thank you will do that , but my point is why has it gotten so bad in last few week , only since you replaced my hub! Same devices in same rooms are shockingly bad now. What multiple external factors now are you referring to ?
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Stoo (@BigStoo92) reported from Irvine, Scotland
@virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?
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Ian Devlin (@thecameranerd) reported from Irvine, Scotland
@virginmedia @SkySportsBoxing this pay per view is an absolute Joke!! I keep getting error messages and signal drops. So happy I spent £26 on this.
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DroneXscape Media (@Dronexscape) reported from Kilbirnie, Scotland
@virginmedia just off phone to one of your call handlers all my devices keep getting cut off from the wifi hub handler refusing to help unless I spend money for pods I've never had such bad customer service from a company
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona Williams (@FWilliams97) reported
@virginmedia Please help - I don’t understand! I can’t access my account and haven’t received a bill by email since October (but money has been taken from my account)
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NW3isme (@nw3isme) reported
@virginmedia Yes I have. Wifi down again this morning after a few days of being fine. @virginmedia @richardbranson it’s unacceptable. Your service sucks. Meant to be having a family zoom now and for a 70th birthday and I’m unable to login.
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Ian Marsden (@IanMarsdenGB) reported
@virginmedia Several months ago From what people say it’s the hub 3 that causes the problem
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Joseph Robertson (@yusefayourself) reported
@virginmedia Absolutely appalling service the M100 service is most often sub dial up speeds
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1mat steiner (@matsteiner) reported
@virginmedia #broadband is down in N14!
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Matt Williams (@Mattuproar) reported
@virginmedia my mother in law is having Internet issues, she's disconnected and reconnected everything a few times... nothing seems to work.. are there any known issues in Exeter?
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Deepseahoop (@deepseahoop) reported
Instead of having a space race pissing contest with Musk, why don't you invest in your current infrastructure so you can deliver the service you charge people for. No internet for 3 days and intermittent for 2 months @richardbranson @virginmedia #scumbag
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Christopher Bristow 🏴 😷 (@1CJBristow) reported
@virginmedia Your broadband service is terrible, constantly down and slow. I'm still waiting since September for your engineers to fix the issue... Your phone coverage in my area is terrible. Wouldn't recommend anyone get Virgin
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Sandra Meunier (@sandra_actress) reported
@LadyBrienne1 @virginmedia Yep. Outrageous fees for little service I’m afraid 😭
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MH 🏴🏳️🌈🇪🇺 (@cymboi) reported
@virginmedia Why is it that people are saying buy a super hub? Shouldn’t you be providing the best super hub to be able to receive your services? I believe, that you should, as we are paying a fortune for cr@p service. I have a relative on the other side of the town having similar issues too.