Virgin Media

Virgin Media Outage Report in Irvine, North Ayrshire, Scotland

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The latest reports from users having issues in Irvine come from postal codes KA12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Irvine, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Irvine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Irvine, North Ayrshire, Scotland 01/11/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Irvine, North Ayrshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Kilmarnock, Irvine and Galston.

Loading map, please wait...
City Problem Type Report Time
United KingdomKilmarnock TV
United KingdomIrvine TV
United KingdomKilmarnock Internet
United KingdomGalston Internet
United KingdomGalston Internet
United KingdomGalston Internet

Community Discussion

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Virgin Media Issues Reports Near Irvine, Scotland

Latest outage, problems and issue reports in Irvine and nearby locations:

  • Lammie1903 David Lamont (@Lammie1903) reported from Kilmarnock, Scotland

    @virginmedia 5 days down the line and still having major issues with streaming going to be 2021 at this rate before we're able to finish Homeland. Been trying to watch season 3 for 2 weeks and only 4 episodes in 😠😠😠

  • Max_Fax DaveDickie (@Max_Fax) reported from Irvine, Scotland

    @virginmedia still not working but looks like it’s still taking money for a service it can’t provide.

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia what is going on with internet, its up and down every 5 minutes, getting sick to the back teeth of your service, time to seek other providers

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia wifi not working in ka7, and yes i switched it off and back on

  • bazcb Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland

    @Katherine198929 @virginmedia Calm down ffs, smart people would have used there mobile hotspot on there phone to continue to work..

  • bazcb Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland

    @Peter54King @virginmedia Boring! Can’t believe your going off on one because of a days down time. I was down for approx 30mins yesterday. I used my hotspot continue. Even BT have had issues nation wide

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia internet is terrible last 24 hrs, play the playstation it goes off, watch netflix it goes off, using my data to come online, your service is a joke

  • Maxywalton Max (@Maxywalton) reported from Ayrshire, Scotland

    @virginmedia currently moved to a new house and apparently the best option for me is to leave because there’s an active subscription, your advisor was so bad, all I want is my broadband to be switched to my new address !!!!!

  • jamiehilton19 Jamie (@jamiehilton19) reported from Hurlford, Scotland

    @virginmedia are useless arseholes! Fix ma WiFi or I’m reporting you to ma maw!!!! 😢😢

  • Lammie1903 David Lamont (@Lammie1903) reported from Kilmarnock, Scotland

    @virginmedia please sort out your broadband. Despite speed test showing great speeds of 200mbs download and 21 mbs upload I've been having connection issues for the past couple of weeks. Very difficult to watch Netflix etc due to buffering. Have reset router to no avail 😠

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia our internet is off and on constantly, its beyond a joke, an engineer was out last week fixing the neighbours for the exact same reason, said there was a problem in the cabinet, theirs is fixed now ours is unstable, probably just swapped the cables, get it sorted now

  • Maxywalton Max (@Maxywalton) reported from Ayrshire, Scotland

    @EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time

  • Slim5hdy 🏴󠁧󠁢󠁳󠁣󠁴󠁿ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, Scotland

    Once again I’m having problems @virginmedia , a 100mb connection that gives 3mb p/s with 17% packet loss . Sort it out

  • Slim5hdy 🏴󠁧󠁢󠁳󠁣󠁴󠁿ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, Scotland

    @virginmedia I’m having WiFi issues in the KA12 postcode in Scotland , all tests ran on your app say there is no issue , but when I do diagnostics through the router page online it says there are WiFi problems , none of our mobiles or laptops will do anything online

  • bazcb Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland

    @virginmedia sort your shit out!!!!

  • MartinMcC1984 Martin McCluskey (@MartinMcC1984) reported from Ayrshire, Scotland

    @virginmedia I have been trying to call Virgin Media for weeks. can someone help get me a call back

  • sctsman64 brian (@sctsman64) reported from Irvine, Scotland

    @virginmedia my mother has been let down by your engineer promised he would be back to set up her new package no sign she’s left with no phone no tv and no internet not ideal for an 80 year old

  • BlueScareBot Duncan (@BlueScareBot) reported from Ayrshire, Scotland

    @gazbaker8 @virginmedia Poor show @virginmedia 👎

  • BlueScareBot Duncan #StayTheFuckHome (@BlueScareBot) reported from Ayrshire, Scotland

    @robmurray11 @virginmedia Just checked and mine is down to 23. Yet last week, which was also the lockdown, it was still 350-400 🤔

  • StewartRoxburgh Stewart Roxburgh (@StewartRoxburgh) reported from Troon, Scotland

    @virginmedia are there service issues with broadband in ka10

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • STSue63 Suze (@STSue63) reported

    @virginmedia It was a webchat last time that went nowhere and took a long time, as I said I am not a customer of yours but I do know the intended recipient of the emails, which you also confirmed were genuine. DM me an email address and I will resend the latest email which was a Survey.

  • STSue63 Suze (@STSue63) reported

    @andrejpwalker @virginmedia I am not even a customer of Virgin and never have been. I talked to you about this 18 months ago and after trying for several days to get it sorted online gave up. But the had an email from you again on 15/1/21 for this same person and reported it to you again. No reply

  • Raeoxoxo Rae xoxo (@Raeoxoxo) reported

    @virginmedia Is there a complaint email address please. I am going round in circles. Your phone helpers are saying they are making notes but then the next helper isn’t saying it has already been logged, your online chat helpers are saying they have logged the issue & not to worry and

  • FayeLouiseCox Faye Cox (@FayeLouiseCox) reported

    @virginmedia absolute joke. Called today to lower my package as I can’t afford it anymore and they want £80 per service disconnection cost. That’s more than my package costs anyway!!

  • minideb26 Deborah Tarrant (@minideb26) reported

    @virginmedia Disgraceful unacceptable behaviour/service. Install booked today, checked numerous times will happen. NOT happening today. No comms. Left with no Wi-fi critical for impt working at home. What are you going to do to fix this today.

  • _Sheppz Sheppz (@_Sheppz) reported

    @virginmedia why is my upload down too 6 ?

  • minideb26 Deborah Tarrant (@minideb26) reported

    @virginmedia disgraceful behaviour/service & that’s b4 connection. Scheduled installation today. We checked numerous times this wld happen today as critical for wkg @ home. NOT happening for 2 weeks. Needs sorting immediately

  • LauraBPictures Laura B (@LauraBPictures) reported

    @virginmedia We were advised to call up and tell them that the engineer said we needed a super hub 4 and wifi pods. We’re being asked to upgrade to get this? We don’t need to upgrade, we need a hub that works and the service we pay for

  • Iavenderhands (@Iavenderhands) reported

    @virginmedia we’ve managed to reach assistance on the phone, but if we are unable to come to a solution that way i’ll let you know.

  • hooperanny1974 Anny Hooper (@hooperanny1974) reported

    @virginmedia Thanks to Imran for cancelling my subscription. Finally someone who listened and carried out my request! 24 hours is all it too to cancel my contract!!