Virgin Media

Virgin Media Outage Report in Irvine, North Ayrshire, Scotland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Irvine come from postal codes KA12 and KA11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Irvine, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Irvine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Irvine, North Ayrshire, Scotland 09/04/2025 11:25

September 04: Problems at Virgin Media

Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Irvine, North Ayrshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Galston, Irvine, Ayr, Kilmarnock, Prestwick, Troon and Saltcoats.

Loading map, please wait...
City Problem Type Report Time
United KingdomGalston Internet
United KingdomGalston Internet
United KingdomIrvine Internet
United KingdomIrvine TV
United KingdomGalston Internet
United KingdomIrvine Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Irvine, Scotland

Latest outage, problems and issue reports in Irvine and nearby locations:

  • sctsman64 brian (@sctsman64) reported from Irvine, Scotland

    @virginmedia my mother has been let down by your engineer promised he would be back to set up her new package no sign she’s left with no phone no tv and no internet not ideal for an 80 year old

  • Max_Fax DaveDickie (@Max_Fax) reported from Irvine, Scotland

    @virginmedia still not working but looks like it’s still taking money for a service it can’t provide.

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia what is going on with internet, its up and down every 5 minutes, getting sick to the back teeth of your service, time to seek other providers

  • bazcb Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland

    @virginmedia sort your shit out!!!!

  • Alexsmith1966 Eck (@Alexsmith1966) reported from Kilmarnock, Scotland

    @virginmedia dreadful customer service, if your diverting customers to your website due to your inability to answer calls making sure it works might be an idea?

  • BlueScareBot Duncan #StayTheFuckHome (@BlueScareBot) reported from Ayrshire, Scotland

    @robmurray11 @virginmedia Just checked and mine is down to 23. Yet last week, which was also the lockdown, it was still 350-400 🤔

  • MartinMcC1984 Martin McCluskey (@MartinMcC1984) reported from Ayrshire, Scotland

    @virginmedia I have been trying to call Virgin Media for weeks. can someone help get me a call back

  • Maxywalton Max (@Maxywalton) reported from Ayrshire, Scotland

    @virginmedia currently moved to a new house and apparently the best option for me is to leave because there’s an active subscription, your advisor was so bad, all I want is my broadband to be switched to my new address !!!!!

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia our internet is off and on constantly, its beyond a joke, an engineer was out last week fixing the neighbours for the exact same reason, said there was a problem in the cabinet, theirs is fixed now ours is unstable, probably just swapped the cables, get it sorted now

  • Slim5hdy 🏴󠁧󠁢󠁳󠁣󠁴󠁿ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, Scotland

    @virginmedia I’m having WiFi issues in the KA12 postcode in Scotland , all tests ran on your app say there is no issue , but when I do diagnostics through the router page online it says there are WiFi problems , none of our mobiles or laptops will do anything online

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia internet is terrible last 24 hrs, play the playstation it goes off, watch netflix it goes off, using my data to come online, your service is a joke

  • bazcb Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland

    @Katherine198929 @virginmedia Calm down ffs, smart people would have used there mobile hotspot on there phone to continue to work..

  • Lammie1903 David Lamont (@Lammie1903) reported from Kilmarnock, Scotland

    @virginmedia please sort out your broadband. Despite speed test showing great speeds of 200mbs download and 21 mbs upload I've been having connection issues for the past couple of weeks. Very difficult to watch Netflix etc due to buffering. Have reset router to no avail 😠

  • StewartRoxburgh Stewart Roxburgh (@StewartRoxburgh) reported from Troon, Scotland

    @virginmedia are there service issues with broadband in ka10

  • bazcb Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland

    @Peter54King @virginmedia Boring! Can’t believe your going off on one because of a days down time. I was down for approx 30mins yesterday. I used my hotspot continue. Even BT have had issues nation wide

  • Lammie1903 David Lamont (@Lammie1903) reported from Kilmarnock, Scotland

    @virginmedia 5 days down the line and still having major issues with streaming going to be 2021 at this rate before we're able to finish Homeland. Been trying to watch season 3 for 2 weeks and only 4 episodes in 😠😠😠

  • Slim5hdy 🏴󠁧󠁢󠁳󠁣󠁴󠁿ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, Scotland

    Once again I’m having problems @virginmedia , a 100mb connection that gives 3mb p/s with 17% packet loss . Sort it out

  • Maxywalton Max (@Maxywalton) reported from Ayrshire, Scotland

    @EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time

  • jamiehilton19 Jamie (@jamiehilton19) reported from Hurlford, Scotland

    @virginmedia are useless arseholes! Fix ma WiFi or I’m reporting you to ma maw!!!! 😢😢

  • GarthWestland Garth Westland (@GarthWestland) reported from Ayrshire, Scotland

    @virginmedia Thanks. Checked with neighbors and they are fine so must be a local issue. Will reboot router and check cables etc.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • leegewen Lee Ewen (@leegewen) reported

    Hi @virginmedia why are several of the music Chanel’s not working? About 5 channels are showing ‘The Box’ programming .

  • spillo1313 John Andrews (@spillo1313) reported

    @virginmedia When you pay your existing contract off to get a shiny new phone, why when an existing direct debit is used do your fraud team need to contact to find out who I am. Fed up with poor phone service. More than 48hours since I placed order and still no shiny phone.

  • SamanthaOvens Samantha Ovens 🏳️‍🌈 La! (@SamanthaOvens) reported

    @virginmedia Don’t worry I’ve done this enough times to know the routine, it’s just that it’s a substandard service with no compensation for the inconvenience. I’m sick of it frankly.

  • LOL_VO LOL_VO (@LOL_VO) reported

    @virginmedia I have verbally given my consent to cancel within 30 days asper your T&C's. But because I requested a PAC you won't set it to end in 30 days. Instead, count 30 days from the PAC being actioned.

  • campinginwinter Alan (@campinginwinter) reported from Nottinghamshire, England

    Fake @virginmedia call regarding my Internet....made a mistake saying " he loved me " WTF !!!! 🤬!!!!!

  • mazng6 Coffee (@mazng6) reported

    Anyone else's @virginmedia internet down? Been down all morning and quickly running out of phone data. Making WFH very difficult. @virginmedia please could you resolve this asap.

  • thom_merrilin David Quinton (@thom_merrilin) reported

    @virginmedia 2/2 Now I am going ask nicely why you are so desperate to get hold of me. Then if you ring me again and I answer and you fail to reply I'll block you. I also think I should get a nice discount monthly on my bill, afterall I've been with you twenty years. Last chance.

  • martynbez Martyn Beswick (@martynbez) reported

    @virginmedia going around and around on your website looking to see if I can get 1Gig broadband. When I login to my account it says to contact you?!

  • spillo1313 John Andrews (@spillo1313) reported

    @virginmedia I paid my phone off with my credit card, no issues, took a nee phone contract out on my dd also went through the usual hoops to confirm who I am too.. you had my name address postcode etc, what more do you need. If I ordered from elsewhere phone would be here now.

  • emilly_fleece Emily Horner (@emilly_fleece) reported

    Thanks @VirginMediaCorp @virginmedia, not only have I had rubbish internet in only half of my flat for the last year, but now you can only disconnect the service 5 days after I move out because I didnt give you 30 days notice as I couldnt get through to your chatbots last week.