Virgin Media Outage Report in Irvine, North Ayrshire, Scotland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Irvine come from postal codes KA11 and KA12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Irvine, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Irvine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Irvine, North Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Galston, Irvine and Kilmarnock.
| City | Problem Type | Report Time |
|---|---|---|
 Galston |
Internet | |
| Irvine |
Wi-fi | |
| Irvine |
TV | |
| Galston |
Internet | |
| Galston |
Internet | |
| Kilmarnock |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Irvine, Scotland
Latest outage, problems and issue reports in Irvine and nearby locations:
-
Andrew Gilligan
(@stradaman65) reported
from
Ayrshire, Scotland
@virginmedia Hub is where your engineer put it two years ago, the layout of the house hasn’t changed so why then in the last few weeks since you replaced my hub am I experiencing issues. No more excuses please I need answers and results.
-
CBF72 5️⃣5️⃣ 🇬🇧🍾🇬🇧
(@1972CBF1972) reported
from
Irvine, Scotland
@virginmedia is there an issue in ka11
-
Andrew Gilligan
(@stradaman65) reported
from
Ayrshire, Scotland
@virginmedia Thank you will do that , but my point is why has it gotten so bad in last few week , only since you replaced my hub! Same devices in same rooms are shockingly bad now. What multiple external factors now are you referring to ?
-
Kieran McClung
(@KieranWMcclung) reported
from
Troon, Scotland
@virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?
-
Brian McLaren 🏴🇬🇧
(@brianmcluk) reported
from
Springside, Scotland
@virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.
-
Duncan
(@BlueScareBot) reported
from
Ayrshire, Scotland
@virginmedia could I have a link please to cancel my service in writing?
-
Colin Marr
(@TheQwertmaster) reported
from
Ayrshire, Scotland
@virginmedia called your customer helpline 3 times & cut off each time! Booster has packed in which means half the house has no WiFi (small bungalow so not exactly a mansion but need 3 boosters). How do I get a replacement issued while I find a more reliable WiFi provider.
-
andy
(@a7powell) reported
from
Ayrshire, Scotland
@virginmedia waiting on a call back promised for 5pm by your customer services, the latest in a long line of disappointments....sorry we left @skytv
-
Duncan
(@BlueScareBot) reported
from
Ayrshire, Scotland
@ClaireKavanag19 @virginmedia Same. Just spent an hour waiting on the phone before getting cut off. Horrendous service.
-
Yeti
(@yetiayrshore) reported
from
Troon, Scotland
@virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.
-
DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ardrossan, Scotland
@virginmedia I know. However VM refuse to honour what they promise hence why I have involved ASA, Reading Trading Standards, CAB and Ombudsman. I've been a customer for many years. Won't be when contract up
-
colin armstrong
(@RantinScot) reported
from
Ochiltree, Scotland
@sabele26 @kilt_walker21 @virginmedia Terrible treatment at the hands of Virgin mefia. Sorry for your loss.
-
steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
Fcukin @virginmedia internet, up n down like a junkies toot pipe all day, cant stream anything to watch on netflix, see 5 mins then off it goes, virgin is terrible
-
Geo
(@GHunter15) reported
from
Irvine, Scotland
@virginmedia currently trying to work from home. Your site is down. I hang on the phone line and wait and wait and then get cut off…come on 🫤
-
Ross Kilpatrick
(@RossKilpatrick5) reported
from
Irvine, Scotland
@virginmedia TV’s down and can’t get through to them on the phone, what a brilliant service!
-
Ian Devlin
(@thecameranerd) reported
from
Irvine, Scotland
@virginmedia @SkySportsBoxing this pay per view is an absolute Joke!! I keep getting error messages and signal drops. So happy I spent £26 on this.
-
Kenny James
(@KennyJames_me) reported
from
Loans, Scotland
@virginmedia Never have I ever had speeds near the 540 lmb I pay for. hardwired tops out OCCASSIONALL at 200 average is 170. I need an engineer
-
DroneXscape Media
(@Dronexscape) reported
from
Kilbirnie, Scotland
@virginmedia just off phone to one of your call handlers all my devices keep getting cut off from the wifi hub handler refusing to help unless I spend money for pods I've never had such bad customer service from a company
-
Ben Paterson✌️
(@paeterson3) reported
from
Ayrshire, Scotland
@KyleDunn_x @virginmedia Mate wtf is going on with it man
-
Stoo
(@BigStoo92) reported
from
Irvine, Scotland
@virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Theresa maclean
(@theresamac13) reported
@virginmedia please help. I was meant to get services installed on 21/12. This couldn’t happen as work outside needed doing, every day since the outside appts have rolled over. 18/1 was my next inside appt. No one turned up as the outside work still hasn’t been done. I was told
-
martin s ross
(@martinsross1) reported
@virginmedia please could you explain why a customer service rep just hung up on me? Also, why a second person has now put me on hold for 10 minutes after I asked how to submit a complaint? I’m just trying to find out why I’ve had no service all day?
-
Gigi K
(@GigiK94485809) reported
@virginmedia Sadly no, they could not sort it and my complaint is still open when I just checked
-
Gary Clark
(@Gary7dayz) reported
@virginmedia I then received an email telling me my complaint had been resolved 5 mins later which was news to me as you can imagine. So it's not been great, to be honest.
-
Schnuupi
(@SerSchnuupi) reported
@virginmedia Nope there's no where to make a payment for my credit agreement. My direct debit didn't work and I never noticed as I was away from home for a while and now the direct debit isn't working for some reason. I've paid online before when this happened but I see nothing now
-
Luke Paddock
(@PaddockLuke) reported
@virginmedia Says no issues, which is evidently a lie. I’ve been a Virgin Media customer for over 4 years, every year I accept pay increases for less and less services because the speed is what I value. Now I’m not even getting that, total shambles.
-
Tim Cole
(@ColeColey78) reported
@virginmedia I have spoken to you guys about 30 times since the 7th January and have had countless appointments booked, only to be told that I will be called and the engineer will be with me within an hour. Still nothing! Then lied about an engineer came out? Which you admitted! So bad!
-
Lorraine Ripley
(@Lorryolly) reported
from
Darlington, England
@virginmedia so dissatisfied when I made a call to see if any reductions could be me to be fobbed off and advised I have the best package, the advisor was no help at all and clearly reading from a script. No bedside manner. And now my landline has suddenly stopped working!!!😥
-
Kevin Hatfield
(@KHatfield1308) reported
@virginmedia are impossible. I received instructions to return the Broadband Hub as contract had terminated ! In fact I had just renegotiated a new 18 month contract, customer service have no idea what happened and cannot reassure me that I will not be disconnected anytime soon.
-
Gail 😷
(@Gailthefragle) reported
@virginmedia I see, the problem is my mum only has her mobile for making calls not texting therefore wasn't aware of any texts, the 1st we knew this was an issue was on the day I contacted you, the day your PAYG expired. Can we be refunded the balance still attached to the number?