Virgin Media Outage Report in Irvine, North Ayrshire, Scotland
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The latest reports from users having issues in Irvine come from postal codes KA12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Irvine, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Irvine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Irvine, North Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Galston, Irvine and Saltcoats.
| City | Problem Type | Report Time |
|---|---|---|
 Galston |
Internet | |
| Galston |
Internet | |
| Galston |
Internet | |
| Irvine |
Internet | |
| Galston |
Internet | |
| Galston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Irvine, Scotland
Latest outage, problems and issue reports in Irvine and nearby locations:
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David Lamont
(@Lammie1903) reported
from
Kilmarnock, Scotland
@virginmedia please sort out your broadband. Despite speed test showing great speeds of 200mbs download and 21 mbs upload I've been having connection issues for the past couple of weeks. Very difficult to watch Netflix etc due to buffering. Have reset router to no avail 😠
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Barrie C Brown
(@bazcb) reported
from
Kilbirnie, Scotland
@Katherine198929 @virginmedia Calm down ffs, smart people would have used there mobile hotspot on there phone to continue to work..
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Duncan #StayTheFuckHome
(@BlueScareBot) reported
from
Ayrshire, Scotland
@robmurray11 @virginmedia Just checked and mine is down to 23. Yet last week, which was also the lockdown, it was still 350-400 🤔
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Garth Westland
(@GarthWestland) reported
from
Ayrshire, Scotland
@virginmedia Thanks. Checked with neighbors and they are fine so must be a local issue. Will reboot router and check cables etc.
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Barrie C Brown
(@bazcb) reported
from
Kilbirnie, Scotland
@Peter54King @virginmedia Boring! Can’t believe your going off on one because of a days down time. I was down for approx 30mins yesterday. I used my hotspot continue. Even BT have had issues nation wide
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia had no internet the past 2 days, Glasgow area 28. I see the service checker updates every 4 hours telling me it'll be fixed for a new time and it's been down for over 30. Any hope for a soon fix?
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia our internet is off and on constantly, its beyond a joke, an engineer was out last week fixing the neighbours for the exact same reason, said there was a problem in the cabinet, theirs is fixed now ours is unstable, probably just swapped the cables, get it sorted now
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🏴ALBA_Shxdy🇬🇧
(@Slim5hdy) reported
from
Irvine, Scotland
@virginmedia I’m having WiFi issues in the KA12 postcode in Scotland , all tests ran on your app say there is no issue , but when I do diagnostics through the router page online it says there are WiFi problems , none of our mobiles or laptops will do anything online
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brian
(@sctsman64) reported
from
Irvine, Scotland
@virginmedia my mother has been let down by your engineer promised he would be back to set up her new package no sign she’s left with no phone no tv and no internet not ideal for an 80 year old
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Max
(@Maxywalton) reported
from
Ayrshire, Scotland
@EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time
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Jamie
(@jamiehilton19) reported
from
Hurlford, Scotland
@virginmedia are useless arseholes! Fix ma WiFi or I’m reporting you to ma maw!!!! 😢😢
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Barrie C Brown
(@bazcb) reported
from
Kilbirnie, Scotland
@virginmedia sort your shit out!!!!
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🏴ALBA_Shxdy🇬🇧
(@Slim5hdy) reported
from
Irvine, Scotland
Once again I’m having problems @virginmedia , a 100mb connection that gives 3mb p/s with 17% packet loss . Sort it out
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Max
(@Maxywalton) reported
from
Ayrshire, Scotland
@virginmedia currently moved to a new house and apparently the best option for me is to leave because there’s an active subscription, your advisor was so bad, all I want is my broadband to be switched to my new address !!!!!
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DaveDickie
(@Max_Fax) reported
from
Irvine, Scotland
@virginmedia still not working but looks like it’s still taking money for a service it can’t provide.
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Eck
(@Alexsmith1966) reported
from
Kilmarnock, Scotland
@virginmedia dreadful customer service, if your diverting customers to your website due to your inability to answer calls making sure it works might be an idea?
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia internet is terrible last 24 hrs, play the playstation it goes off, watch netflix it goes off, using my data to come online, your service is a joke
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David Lamont
(@Lammie1903) reported
from
Kilmarnock, Scotland
@virginmedia 5 days down the line and still having major issues with streaming going to be 2021 at this rate before we're able to finish Homeland. Been trying to watch season 3 for 2 weeks and only 4 episodes in 😠😠😠
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Martin McCluskey
(@MartinMcC1984) reported
from
Ayrshire, Scotland
@virginmedia I have been trying to call Virgin Media for weeks. can someone help get me a call back
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Stewart Roxburgh
(@StewartRoxburgh) reported
from
Troon, Scotland
@virginmedia are there service issues with broadband in ka10
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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atirma_Amz86
(@Miss8Lad6At1rmA) reported
@virginmedia I do not wish to continue this conversation! I will be making a formal complaint and reporting to trading standard and ombudsman.
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Gettothechopper
(@Gettothechoppe) reported
@virginmedia I felt that the £3 reduction was an insult and that no effort was made to make an reasonable offer even though I am a loyal VM customer. I felt that was no effort to make me stay VM customer so I am talking to Sky and other providers for their offers in order to make a decision
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Gettothechopper
(@Gettothechoppe) reported
@virginmedia Un Happy to what resolution !!!! The agent offered no response other what do u want me to do Which I took that they couldn't be arsed (pardon the language) What do do when you are met with apathy Having worked for the govt I know what customer standards are
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Jamie Coldham
(@JamieColdham) reported
@virginmedia The fault was closed off as fixed and I received a text saying the problem was resolved and now open again as an issue. What’s going on?!?!?
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Frances Sullivan
(@Frances17721304) reported
@virginmedia please update on lack of subtitles on prime time television for your hard of hearing customers? Also the lack of subtitles on your On Demand services? This is an ongoing issue that needs to be looked at asap!
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nourislam
(@nouri_montana) reported
@virginmedia Took 3 weeks for a technician to arrive just to say that we need a new router when that wasn’t the issue at hand. A cable outside has been broken for the past 3 weeks yet there has been no effort to fix it, leaving my family with no internet.
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Mike Cooper
(@MikeCoo40601951) reported
@virginmedia Yes I've raised a complaint but confused as to why I was only told about the delay 1 or 2 days before the install date. Fortunately @NOW have come to the rescue and are providing me with a connection. But I will be sending their bill to you guys.
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Elvin Ruiz
(@LVNRU) reported
Broadband giants are just disgusting when you file a complaint about compensation. It will bring you round in CIRCLES until you drop however if it comes to increase or prices hell ya they get it STRAIGHT! #virginmedia
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Andrew
(@Apj122) reported
@virginmedia very poor customer service
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Sean Milligan
(@SeanMilligan7) reported
@virginmedia your customer service is absolutely terrible. And your advisors don't listen.