Virgin Media

Virgin Media Outage Report in Hurlford, East Ayrshire, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hurlford, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hurlford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hurlford, East Ayrshire, Scotland 11/01/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Hurlford, East Ayrshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Galston, Irvine and East Kilbride.

Loading map, please wait...
City Problem Type Report Time
United KingdomGalston Internet
United KingdomGalston Internet
United KingdomGalston Internet
United KingdomIrvine Internet
United KingdomEast Kilbride Wi-fi
United KingdomGalston Internet

Community Discussion

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Virgin Media Issues Reports Near Hurlford, Scotland

Latest outage, problems and issue reports in Hurlford and nearby locations:

  • Markobhoy Marko (@Markobhoy) reported from East Kilbride, Scotland

    @terrychristian @SkyHelpTeam It is a pain in the arse, to be fair. We find Virgin seem to strangle bandwidth and slow the network down massively. Two sons, one on a PS4, other on an X Box. Causes major grief. Had Sky before with no issue, yet @virginmedia seems much worse. 😳

  • BlueScareBot Duncan (@BlueScareBot) reported from Ayrshire, Scotland

    @gazbaker8 @virginmedia Poor show @virginmedia 👎

  • chrismc1957 Chris McDaid (@chrismc1957) reported from Newton Mearns, Scotland

    Ok @virginmedia I’ve had no email for 2 days. Was told it was a system outage but somehow my wife and son can access theirs. What’s going on!

  • Dougie_GCLltd Douglas Gold (@Dougie_GCLltd) reported from Kilmarnock, Scotland

    @virginmedia what's is happening with internet in KA3 postcode I run my business from home and need good internet this is shocking again, happening to often... I moved for better service but will be moving again to more reliable provider...#terriblevirginservice

  • MickMart1972 Michael Martin (@MickMart1972) reported from East Kilbride, Scotland

    @virginmedia well that's you lost another customer. Shocking customer service.

  • GarthWestland Garth Westland (@GarthWestland) reported from Ayrshire, Scotland

    @Ritchtweets @virginmedia Glad I didn’t go down the “ragin” route now lol

  • skywatcher1977 Edward Freeman (@skywatcher1977) reported from Ayrshire, Scotland

    @virginmedia my contract ran out today, after a talk with the retentions guy I am now a customer for another (hopefully happy) 12 months. My bill may have raised £1 p/m, but for a provider who gives me 1TB of data use p/m without speed shaping, I’m VERY happy! 😊

  • MattLeads Matt Leads 🧠 (@MattLeads) reported from East Kilbride, Scotland

    @virginmedia @frazz250 A lot of people are having the same issue all across the uk atm. Hopefully they fix it soon

  • Markobhoy Marko (@Markobhoy) reported from East Kilbride, Scotland

    @virginmedia Yeah, scanning fine. Showing a strong signal throughout the house. Must mean VM are choking the bandwidth.

  • Galesy1 John gales (@Galesy1) reported from East Kilbride, Scotland

    Looking for new customer deals, any great offers out ther #sky #virginmedia

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia our internet is off and on constantly, its beyond a joke, an engineer was out last week fixing the neighbours for the exact same reason, said there was a problem in the cabinet, theirs is fixed now ours is unstable, probably just swapped the cables, get it sorted now

  • GarthWestland Garth Westland (@GarthWestland) reported from Ayrshire, Scotland

    People having a total fit on SM regarding the @virginmedia outage. I get it. It’s a little inconvenient but stop acting like it’s the end of the world and ffs stop phoning them. It’s happening to everyone and I’m sure they are doing everything they can to fix it.

  • Slim5hdy 🏴󠁧󠁢󠁳󠁣󠁴󠁿ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, Scotland

    @virginmedia I’m having WiFi issues in the KA12 postcode in Scotland , all tests ran on your app say there is no issue , but when I do diagnostics through the router page online it says there are WiFi problems , none of our mobiles or laptops will do anything online

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia wifi not working in ka7, and yes i switched it off and back on

  • grahamarnott Graham Arnott (@grahamarnott) reported from East Kilbride, Scotland

    If there's worse customer service out there than @virginmedia then anyone having to deal with them has my sympathies. Absolutely abysmal and nothing but contempt for loyal customers #virginmedia #virginmobile

  • SRoxburgh Stewart Roxburgh (@SRoxburgh) reported from Troon, Scotland

    @virginmedia Dear Mr Bolt, sorry that you had to ruin your reputation by putting your name to this company. The only record VM will will break is for most network failures and lost customers. Hope you get this message eventually when internet gets fixed again.

  • tessybee10 Tessy B (@tessybee10) reported from East Kilbride, Scotland

    @virginmedia meant to have 3 months free in a new house trying to charge £137.90 after talking to customer services absolutely no help whatsoever please IM me

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia what is going on with internet, its up and down every 5 minutes, getting sick to the back teeth of your service, time to seek other providers

  • cameronkelly__ Cam💜 (@cameronkelly__) reported from East Kilbride, Scotland

    Virgin media is the WORST company to have WiFi with oh my god, use my 4g more than I use their WiFi bc it’s doesn’t work half the time 🥴

  • kirsbonj 🌞Kirsty🌞 (@kirsbonj) reported from East Kilbride, Scotland

    @virginmedia TiVo box stuck on starting up. Been like this since 8am. Have reboot everything. WiFi Ok!! G74 area. Is there an issue

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • davidxduffy David Duffy (@davidxduffy) reported

    @virginmedia Thanks to my fantastic neighbours who let me piggyback on their WiFi I have connection again @virginmedia do your worst ha ha roll on @GiganetUK

  • SlimeDev5 Slime_Dev (I do follow backs) (@SlimeDev5) reported

    @_jbbolter I have been lagging even with FPS unlocked lol Now it prob fixed Something that will never be fixed is my @virginmedia WiFi lol @Luigifan2162 will understand what I mean lol

  • HayleyVeeB Hayley (@HayleyVeeB) reported

    @CommodoreLad @virginmedia That is @virginmedia with a 100 Mps connection. Piss take they are, and wont help at all.

  • djamesdean James Dean (@djamesdean) reported

    @virginmedia please explain what I'm supposed to do to give notice to cancel my contract. I've tried calling 5 times over the past week and each time the call rang off saying you were busy or systems weren't working. Tonight I finally got through... @MartinSLewis FYI (see thread)

  • 19grand Gavin (@19grand) reported

    @superbowler4 @virginmedia Have been with BT for years Margaret. The service has been solid and reliable.

  • AlexMolsy84 A (@AlexMolsy84) reported

    @virginmedia my sister's been trying to cancel her bb contract all day. On hold twice for an hour each time and got cut off. Then on your online chat which was then changed to WhatsApp. She has has no response since 1pm...terrible customer service. How is she supposed to cancel?

  • adil_aurangzeb Adil Aurangzeb (@adil_aurangzeb) reported

    @virginmedia Just trying to find out if I can cancel my services.

  • BenLamedica Benedict XXV (@BenLamedica) reported

    I can't even play Overwatch or League or FFXIV or any of the games I moved to that weren't impacted by my connection, I'm permanently on 3000-5000ms ping. @virginmedia fix your ******* service.

  • ninau nina inceman (@ninau) reported

    @virginmedia pls cancel my contract. I can’t get through, when I do I’m kept waiting and cut off. Not possible to do it on line. I’ve cancelled my Direct Debit as have a new provider £30 pcm cheaper than you 😡

  • San17travel San17 (@San17travel) reported

    @virginmedia I have tweeted several messages to Virgin about the problem and the response has been to call again. Firstly I could not get through to anyone by phone last weekend to discuss my VM bill. On Monday I finally spoke to Shazad. 1:2