Virgin Media Outage Report in Hurlford, East Ayrshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hurlford, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hurlford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Hurlford, East Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Kilmarnock, Irvine, East Kilbride and Ayr.
| City | Problem Type | Report Time |
|---|---|---|
 Kilmarnock |
TV | |
| Kilmarnock |
Wi-fi | |
| Irvine |
Internet | |
| East Kilbride |
TV | |
| Irvine |
TV | |
| Ayr |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hurlford, Scotland
Latest outage, problems and issue reports in Hurlford and nearby locations:
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Vikki Robb
(@VikkiRobb) reported
from
East Kilbride, Scotland
@virginmedia I didn’t create a post on the forum I looked on for advice but to be honest if you cannot get me the help I need to get started it doesn’t put much trust in you. I would then have to wait how long for a technician to come out for you to charge me for this service?
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
Should have been at Tynecastle today, Internet not stable by @virginmedia either, so you and @scotgov can just **** off please. Had all jags available and all because no-one checks who has, we can't go. Just a ******* joke really. 😒
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Duncan
(@BlueScareBot) reported
from
Ayrshire, Scotland
@ClaireKavanag19 @virginmedia Same. Just spent an hour waiting on the phone before getting cut off. Horrendous service.
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia I was extremely impressed with the service that I received tonight to arrange for my services to be looked at on the 3rd of October. The handlers manners were perfect and I'm delighted with the service that we received. Please pass this onto him, thanks.
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andy
(@a7powell) reported
from
Ayrshire, Scotland
@virginmedia waiting on a call back promised for 5pm by your customer services, the latest in a long line of disappointments....sorry we left @skytv
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Vikki Robb
(@VikkiRobb) reported
from
East Kilbride, Scotland
@virginmedia I’ve tried this too.. I’ve honestly had enough now and would prefer to cancel
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
Fcukin @virginmedia internet, up n down like a junkies toot pipe all day, cant stream anything to watch on netflix, see 5 mins then off it goes, virgin is terrible
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Nancy
(@Nancy91136432) reported
from
East Kilbride, Scotland
@virginmedia We had an engineer out on the 22nd of December to fix an ongoing issue with our broadband since upgrading. He has damaged our brand new amtico flooring.Please advise.
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Duncan
(@BlueScareBot) reported
from
Ayrshire, Scotland
@virginmedia could I have a link please to cancel my service in writing?
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Joyce Gibson
(@northseacrashes) reported
from
East Kilbride, Scotland
@Country_Steve @virginmedia Just came on here to see if it was just me. Wifi seems to be okay at present but the TV isn’t working nor is service status on website. It must be a nationwide issue.
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Rach💚
(@_rachf02x) reported
from
East Kilbride, Scotland
Virgin media are 1000% the worst providers on planet earth
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colin armstrong
(@RantinScot) reported
from
Ochiltree, Scotland
@sabele26 @kilt_walker21 @virginmedia Terrible treatment at the hands of Virgin mefia. Sorry for your loss.
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DroneXscape Media
(@Dronexscape) reported
from
Kilbirnie, Scotland
@virginmedia just off phone to one of your call handlers all my devices keep getting cut off from the wifi hub handler refusing to help unless I spend money for pods I've never had such bad customer service from a company
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Brian McLaren 🏴🇬🇧
(@brianmcluk) reported
from
Springside, Scotland
@virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Why have you charged me £24.99 for a mobile SIM that I never asked for?
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CBF72 5️⃣5️⃣ 🇬🇧🍾🇬🇧
(@1972CBF1972) reported
from
Irvine, Scotland
@virginmedia is there an issue in ka11
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Ross Kilpatrick
(@RossKilpatrick5) reported
from
Irvine, Scotland
@virginmedia TV’s down and can’t get through to them on the phone, what a brilliant service!
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Vikki Robb
(@VikkiRobb) reported
from
East Kilbride, Scotland
@virginmedia how come when you are trying to sell me your services you can call twice a day but I’ve spend 2 full days trying to get an issue at your end sorted and suddenly no one can call me?
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Kenny James
(@KennyJames_me) reported
from
Loans, Scotland
@virginmedia Never have I ever had speeds near the 540 lmb I pay for. hardwired tops out OCCASSIONALL at 200 average is 170. I need an engineer
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Vikki Robb
(@VikkiRobb) reported
from
East Kilbride, Scotland
@virginmedia I spoke to a member of the team who said they couldn’t help as I haven’t received my password in the post yet so couldn’t verify who I was. So now I have to wait a further 5 days for a password to come through.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Flo Guerrouani
(@FGuerrouani) reported
@virginmedia You'e been closing tickets each day at 6pm for the last 2 months and hoping we'd all go away. Service status says there is no issue when the upload speed is less than 1mb (paying for 10mb) #losingmyvirginit @Ofcom I'm not the only 1 having issues, KT6 and KT7 areas are too!
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richard riding
(@richridin) reported
@virginmedia Not great .. it was awful on Saturday and a little better Sunday.. Apparently next door had similar problems..RR
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Prunella
(@PrunellaLeBon) reported
@virginmedia Still terrible. It's been terrible all year. I want to speak to someone to rectify this.
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Sue Homeyard
(@SueHomeyard) reported
@virginmedia It’s back on now. Had same problem as January, Hub working ok but no internet from outside. Honestly, I went through all through all the troubleshooting steps at least 6 times. It was no help and never got me to the point of being able to report it, just looped back on itself.
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zzzzz
(@bakewellll) reported
. @virginmedia hi I've been overcharged on my bill and I've called up and emailed and still received no help
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Duncan
(@DuncanHarrop) reported
@virginmedia Hello NL, thanks for the tweet. Unfortunately I still have absolutely no internet. My neighbours in the flat below have internet so I think it maybe with a problem with the wiring outside the flat as it looks damaged.
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Christine Jackson 🔶
(@christinearund1) reported
@virginmedia Many fix dates have passed..... and yet this morning same problem. When will the issue in our area, impacting so many local residents, be resolved properly?
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tan97
(@twiceasnice97) reported
@nwl88444048 @paulgur @lisabu1980 When you say irish media can you be more precise? Is the examiner rte newstalk the Irish times virgin media , independant group and so on all the same thing For context I have serious issues with the term msm as if it is a group with a single editorial line.
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Rachel
(@racheljryan) reported
@virginmedia Nothing currently, and running a test shows nothing as it is working at present. But there clearly is an issue as I keep having to restart. The arrow on the Hub goes green, and is only fixed by turning on and off. Which works for a few hours till it does it again.
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Andy Potter
(@ruprect01) reported
@virginmedia I called Friday afternoon, I was hanging on for 1hr and 20 minutes and got cut off , I rang Saturday Morning to cancel all services and spoke to a lady called Jenny who was fantastic hopefully got everything sorted, she totally owned the problem