Virgin Media Outage Report in Hurlford, East Ayrshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hurlford, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hurlford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Hurlford, East Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Irvine, East Kilbride, Galston and Kilmarnock.
| City | Problem Type | Report Time |
|---|---|---|
 Irvine |
TV | |
| East Kilbride |
Internet | |
| Galston |
Internet | |
| Galston |
Internet | |
| Kilmarnock |
TV | |
| Irvine |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hurlford, Scotland
Latest outage, problems and issue reports in Hurlford and nearby locations:
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia As a mark of respect,have you given us all the day off from the internet? Nothing working again!!! Getting pretty fed up with this, and yes I've checked your service online.
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Kenny James
(@KennyJames_me) reported
from
Loans, Scotland
@virginmedia Never have I ever had speeds near the 540 lmb I pay for. hardwired tops out OCCASSIONALL at 200 average is 170. I need an engineer
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Lesley MacGregor
(@scoobs1969) reported
from
Kilbirnie, Scotland
@virginmedia Knowing about it doesn’t make it any better! The fibre service has been shocking recently
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Lesley MacGregor
(@scoobs1969) reported
from
Kilbirnie, Scotland
@virginmedia We have no internet either, and now having to use data on my phone, what is the issue for this area KA25 7HG ?
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Respawn Doesn't Respond
(@PotatoAimZero2) reported
from
East Kilbride, Scotland
@virginmedia Connection keeps cutting every 45 or so minutes. Receiving 0 to no network what so ever at any giving time. "Unstable network". Before you asked yes the router has been reset and tested multiple times. Turned off and on and yet still the same issue.
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Nancy
(@Nancy91136432) reported
from
East Kilbride, Scotland
@virginmedia We had an engineer out on the 22nd of December to fix an ongoing issue with our broadband since upgrading. He has damaged our brand new amtico flooring.Please advise.
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Ross Kilpatrick
(@RossKilpatrick5) reported
from
Irvine, Scotland
@virginmedia TV’s down and can’t get through to them on the phone, what a brilliant service!
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Joyce Gibson
(@northseacrashes) reported
from
East Kilbride, Scotland
@Country_Steve @virginmedia Just came on here to see if it was just me. Wifi seems to be okay at present but the TV isn’t working nor is service status on website. It must be a nationwide issue.
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
Fcukin @virginmedia internet, up n down like a junkies toot pipe all day, cant stream anything to watch on netflix, see 5 mins then off it goes, virgin is terrible
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Geo
(@GHunter15) reported
from
Irvine, Scotland
@virginmedia currently trying to work from home. Your site is down. I hang on the phone line and wait and wait and then get cut off…come on 🫤
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Duncan
(@BlueScareBot) reported
from
Ayrshire, Scotland
@ClaireKavanag19 @virginmedia Same. Just spent an hour waiting on the phone before getting cut off. Horrendous service.
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Dave
(@MXK1000) reported
from
East Kilbride, Scotland
Guys supposedly from @bt_uk going round the doors in EK saying my neighbours have complained of slow internet speeds. That's ok I'm on VirginMedia. They asked me to do a speed test on my phone. I told them to piss off. 1 I'm not a BT customer 2 I'm not your data source
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colin armstrong
(@RantinScot) reported
from
Ochiltree, Scotland
@sabele26 @kilt_walker21 @virginmedia Terrible treatment at the hands of Virgin mefia. Sorry for your loss.
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Ross Kilpatrick
(@RossKilpatrick5) reported
from
Irvine, Scotland
My @virginmedia internet is down, anyone else having issues?
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Babs 🤍
(@babslp_xo) reported
from
East Kilbride, Scotland
@virginmedia why does your password reset function not work? Page says it’s down for maintenance when you click the reset link, been like this since I joined you in August and I need access to change my DD date
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
Should have been at Tynecastle today, Internet not stable by @virginmedia either, so you and @scotgov can just **** off please. Had all jags available and all because no-one checks who has, we can't go. Just a ******* joke really. 😒
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Why have you charged me £24.99 for a mobile SIM that I never asked for?
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DroneXscape Media
(@Dronexscape) reported
from
Kilbirnie, Scotland
@virginmedia just off phone to one of your call handlers all my devices keep getting cut off from the wifi hub handler refusing to help unless I spend money for pods I've never had such bad customer service from a company
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia I was extremely impressed with the service that I received tonight to arrange for my services to be looked at on the 3rd of October. The handlers manners were perfect and I'm delighted with the service that we received. Please pass this onto him, thanks.
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Duncan
(@BlueScareBot) reported
from
Ayrshire, Scotland
@virginmedia could I have a link please to cancel my service in writing?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cassa
(@Cassa_Shakey) reported
@virginmedia SECURITY BREACH??!!! Receiving nuisance calls claiming to be from Virgin every 30 minutes to a new telephone number issued to us in December from Virgin. 2 x phone calls to Customer services who are not interested at all!!! @virginmedia
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Ally
(@Ally_McCartney) reported
@virginmedia 11th January! Had one very cheeky email stating "advice given" as the resolution and I am sick of sitting on hold to your call centre (40 mins holding so far to then have the fun and games where i am redirected to the next person)..?
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Duncan
(@mrblackers1) reported
@virginmedia @baoselecta As if you have to write a letter to a broadband service because the service is that bad. What year have we gone back too?!
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Paul Smith
(@paulsmithVIP) reported
@virginmedia Thank you for letting me know, thankfully it came back on at 5pm yesterday. I did have to use my phone internet on my laptop for an hour because I’m working from home. Hopefully we won’t get this issue very often
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Cassa
(@Cassa_Shakey) reported
@virginmedia Yes as explained to your customer service team the number keeps changing but the person always says they are calling from Virgin and want remote access to our PC to fix a fault! 01451508366 01377793682 New number only received due to a **** up with our number transfer
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Graham Fletcher
(@1grahamfletcher) reported
from
Cheltenham, England
@virginmedia There is little point, as you won’t do anything about it, and it’s a waste of my time and effort. I know what you did, you should read the notes on file, and sort the issue. It was embarrassing to listen to and witness what happened today
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Samantha Patterson
(@Sami_Pee) reported
@virginmedia I have. They are not interested in helping me. I have requested a cancellation of my contract which they are being difficult about. I am frankly appalled. 50% increase opposed to a new customer is a terrible thanks for being loyal
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Lucy
(@LucyMeadows) reported
@virginmedia I can't get through to anyone on customer service and no one seems to want to respond to my previous tweets. We are a house of 6 uni students with bad internet and can barely get on to a lecture! Dudes you're garbage.
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Cassa
(@Cassa_Shakey) reported
@virginmedia That they are calling from Virgin to fix a fault with our line / broadband
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Matty Ross
(@mattyross_uk) reported
@virginmedia hi, can someone please update me on the problems at N6. Said to be intermittent access but absolutely nothing in 4 days now. Would appreciate a response