Virgin Media Outage Report in Hurlford, East Ayrshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hurlford, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hurlford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hurlford, East Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: East Kilbride, Ayr, Kilwinning, Irvine and Newton Mearns.
| City | Problem Type | Report Time |
|---|---|---|
 East Kilbride |
Internet | |
| Ayr |
Internet | |
| Ayr |
Wi-fi | |
| Kilwinning |
Internet | |
| Ayr |
Wi-fi | |
| Ayr |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Hurlford, Scotland
Latest outage, problems and issue reports in Hurlford and nearby locations:
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Kieran McClung
(@KieranWMcclung) reported
from
Troon, Scotland
@virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?
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Stoo
(@BigStoo92) reported
from
Irvine, Scotland
@virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?
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NicolaFayxo
(@N_febfWESTLIFEx) reported
from
East Kilbride, Scotland
@virginmedia easily the worst customer service team I’ve ever dealt with.
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Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
@virginmedia Thank you so much for answering, however, the community forum is not what is required, your engineer couldn’t find the DP which often gets flooded therefore water ingress impacts our service, I really need this resolved by a person. I am a loyal customer (20 years +) Thank u 🙏
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
Remember when @SkyUK and @virginmedia used to give a flying **** about their customers? I have both and I'm trying to give one up, but it may be both the way things are going!!!!
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Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
Online teaching was great during the 1st lockdown as I had robust WiFi, now I am having WiFi issues with @virginmedia, an engineer was out 2 weeks ago & just reset the router, this improved momentarily, back to square 1, please send help #virginmedia your CC not taking calls 📞
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Ian Devlin
(@thecameranerd) reported
from
Irvine, Scotland
@virginmedia @SkySportsBoxing this pay per view is an absolute Joke!! I keep getting error messages and signal drops. So happy I spent £26 on this.
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Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
@CarmensStory @virginmedia I’m not sure Virgin are coping at the moment as the call centre asks you to call back later, that tells me the call volumes are massive, so I might not be the only one having this issue. The kids also need it for Uni & School 😢
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Yeti
(@yetiayrshore) reported
from
Troon, Scotland
@virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.
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Eck
(@Alexsmith1966) reported
from
Kilmarnock, Scotland
@virginmedia dreadful customer service, if your diverting customers to your website due to your inability to answer calls making sure it works might be an idea?
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Clodo Baggins
(@quality_rachni) reported
from
Kilmarnock, Scotland
@virginmedia hi, I've changed my mind about a contract I just took out and am in the 14 day cancellation period. I want to cancel the contract please.
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Cheryl Taylor
(@cherry_slush) reported
from
Kilmarnock, Scotland
@virginmedia 6 wks I’ve been waiting for a call back to cancel my home phone package/review my tv package/deal with WiFi issues, your online service constantly displays error message and on,one chat is unresponsive! You have also failed to respond to a complaint I raised!
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Ben Paterson✌️
(@paeterson3) reported
from
Ayrshire, Scotland
@KyleDunn_x @virginmedia Mate wtf is going on with it man
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Really pissed off with you today, my contract ends on the 22nd of December and whilst I've never had TV with you, you refused to give me the deal. Well done, YOU LOST, I AM LEAVING YOU NOW FOR GOOD.
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gordonnay
(@gordonnay) reported
from
East Kilbride, Scotland
@virginmedia broadband issues in G75, been up and down since 0600!
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Emma Robertson
(@DryBoak) reported
from
East Kilbride, Scotland
@virginmedia is there a simple way to order a replacement sim for someone... Their Sim service has been discontinued and no replacement sent in advance
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Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
@KE22LLY @virginmedia Not good Kelly, there are a lot of issues & they are inundated! Just need it sorted, the service was great during the last lockdown & pretty poor now 😢
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Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
@virginmedia We have submitted a complaint as you advised, not heard a thing! Our WiFi is awful & our TV is now impacted, can’t watch catch up! Will be phoning tomorrow to cancel services, poor show @virginmedia 😔
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NicolaFayxo
(@N_febfWESTLIFEx) reported
from
East Kilbride, Scotland
@virginmedia you’ve got the worst customer service team I’ve ever known. Sick to the back teeth of being hung up on ‘WHILE ON HOLD’
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Alastar💫
(@officialalastar) reported
from
East Kilbride, Scotland
Anyone else experiencing no sound on all channels on their @virginmedia tv? Tried switching off and on again, muting and in muting, turning the volume up and down a few times now but no joy. 🤨
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Name Cannot Be Blank
(@Laurenpaigeoxo) reported
@virginmedia Emailed who? No. I was actually put through to field department to be stated that they were busy in a meeting & to call back! Technical support saying can’t get someone out till 13th! Not good enough for something that is not my fault.
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Jonathan Ebbs
(@TikiJon10) reported
@virginmedia It's not that it's a weak signal. Other channels are absolutely fine
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Sparklemonkey chan
(@Sparkle__Monkey) reported
@virginmedia There's a problem in my area.....didn't need to check it but....
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Slim Gaming
(@SlimNasty2013) reported
And another email from them, saying they will keep the complaint open for another 28 days, just a delay tactic from them as they have not ONCE offered any resolution or attempted to satisfy the termination of the contract or deadlock letter I have requested. @virginmedia
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Dan
(@17RamsFan17) reported
@virginmedia it’s getting beyond a joke now. The internet has gone down 2 or 3 times a day in the last week. How am I meant to work from home with such incompetent service?
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Andrew McDonald
(@Haggis0978) reported
@virginmedia persistent issues with broadband. Any chance of sorting it out. Especially considering the amount of your imminent price hike.
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Peter Venkman (The Ghosbuster)
(@PVenkman4) reported
@virginmedia Still not working... I think the problem is at your end
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susan
(@superdinnerlady) reported
@virginmedia It is the WFI ,and we have been telling you for years but you promised us a booster but that never happened, and the service is getting worse, to the point our son is complaining, and we keep turning everything off and turning it on again and it makes no difference,
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Sparklemonkey chan
(@Sparkle__Monkey) reported
@virginmedia That there's a problem in my area, I've requested compensation.
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Riddim Ryder
(@Staceylee) reported
@virginmedia is Anyone gonna respond to just ignore issue like do on phone