Virgin Media Outage Report in Hurlford, East Ayrshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hurlford, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hurlford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Hurlford, East Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Galston, Kilmarnock, Irvine and East Kilbride.
| City | Problem Type | Report Time |
|---|---|---|
 Galston |
Internet | |
| Galston |
Internet | |
| Galston |
Internet | |
| Galston |
Internet | |
| Galston |
Internet | |
| Galston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Hurlford, Scotland
Latest outage, problems and issue reports in Hurlford and nearby locations:
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andy
(@a7powell) reported
from
Ayrshire, Scotland
@virginmedia waiting on a call back promised for 5pm by your customer services, the latest in a long line of disappointments....sorry we left @skytv
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Colin Marr
(@TheQwertmaster) reported
from
Ayrshire, Scotland
@virginmedia called your customer helpline 3 times & cut off each time! Booster has packed in which means half the house has no WiFi (small bungalow so not exactly a mansion but need 3 boosters). How do I get a replacement issued while I find a more reliable WiFi provider.
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Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
@KE22LLY @virginmedia Not good Kelly, there are a lot of issues & they are inundated! Just need it sorted, the service was great during the last lockdown & pretty poor now 😢
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Vikki Robb
(@VikkiRobb) reported
from
East Kilbride, Scotland
@virginmedia how come when you are trying to sell me your services you can call twice a day but I’ve spend 2 full days trying to get an issue at your end sorted and suddenly no one can call me?
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Andrew Gilligan
(@stradaman65) reported
from
Ayrshire, Scotland
@virginmedia Hub is where your engineer put it two years ago, the layout of the house hasn’t changed so why then in the last few weeks since you replaced my hub am I experiencing issues. No more excuses please I need answers and results.
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Brian McLaren 🏴🇬🇧
(@brianmcluk) reported
from
Springside, Scotland
@virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.
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Helen McDermott
(@HelenMcD1967) reported
from
East Kilbride, Scotland
A new @virginmedia customer since Wednesday and still having problems but customer service hung up and when called back to say visit not till Tuesday. Going back to BskyB as soon as get to speak to Virgin again. Dreadful CX!!
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Craig wants indy
(@lordchaff) reported
from
East Kilbride, Scotland
@virginmedia filled in an online complaint form two weeks ago and have heard absolutely nothing. Customer service with virgin is non existent
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Vikki Robb
(@VikkiRobb) reported
from
East Kilbride, Scotland
@virginmedia I’ve tried this too.. I’ve honestly had enough now and would prefer to cancel
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Vikki Robb
(@VikkiRobb) reported
from
East Kilbride, Scotland
@virginmedia I didn’t create a post on the forum I looked on for advice but to be honest if you cannot get me the help I need to get started it doesn’t put much trust in you. I would then have to wait how long for a technician to come out for you to charge me for this service?
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Andrew Gilligan
(@stradaman65) reported
from
Ayrshire, Scotland
@virginmedia Thank you will do that , but my point is why has it gotten so bad in last few week , only since you replaced my hub! Same devices in same rooms are shockingly bad now. What multiple external factors now are you referring to ?
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NicolaFayxo
(@N_febfWESTLIFEx) reported
from
East Kilbride, Scotland
@virginmedia easily the worst customer service team I’ve ever dealt with.
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SUSAN LAING 🕸
(@SUSANLAING2) reported
from
East Kilbride, Scotland
Hey @virginmedia @alexa99 @AmazonUK is there an issue with any of you or all of you? Intermittent broadband and my echo will not connect?
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Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
@virginmedia We have submitted a complaint as you advised, not heard a thing! Our WiFi is awful & our TV is now impacted, can’t watch catch up! Will be phoning tomorrow to cancel services, poor show @virginmedia 😔
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Vikki Robb
(@VikkiRobb) reported
from
East Kilbride, Scotland
@virginmedia I spoke to a member of the team who said they couldn’t help as I haven’t received my password in the post yet so couldn’t verify who I was. So now I have to wait a further 5 days for a password to come through.
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SUSAN LAING 🕸
(@SUSANLAING2) reported
from
East Kilbride, Scotland
@virginmedia Thanks for the reply the issue seems to be resolved now
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NicolaFayxo
(@N_febfWESTLIFEx) reported
from
East Kilbride, Scotland
@virginmedia SORT YOUR TEAM AND SERVICE OUT.
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Helen McDermott
(@HelenMcD1967) reported
from
East Kilbride, Scotland
@virginmedia Engineer coming but 2 days too late. If not fixed tomorrow we are leaving. You should have been all over this. Call centre cut us off. Engineer gave us his number but couldn’t fix. No signal apart from part of downstairs and room above room where router is. Shocking!
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CBF72 5️⃣5️⃣ 🇬🇧🍾🇬🇧
(@1972CBF1972) reported
from
Irvine, Scotland
@virginmedia is there an issue in ka11
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NicolaFayxo
(@N_febfWESTLIFEx) reported
from
East Kilbride, Scotland
@virginmedia you’ve got the worst customer service team I’ve ever known. Sick to the back teeth of being hung up on ‘WHILE ON HOLD’
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Natalia Pérez
(@NataliaPezz) reported
@virginmedia I swear to god if they don’t fix it I won’t pay anymore not even a penny
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playpet
(@playpet1) reported
@virginmedia @Sah7979Sarah This behaviour is quite normal from Virgin Sarah, they’ve been threatening to fix my broadband for years but the truth is their hubs become overloaded, once you’ve paid they don’t care, all Virgin are interested in is taking money for a poor quality service
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👑 𝗧𝗚𝗛 dek
(@dekl0l) reported
@ConnorOboyle97 @virginmedia Cheers mate! I know some people have two lines installed, just wasn’t sure if it caused any issues
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Natalia Pérez
(@NataliaPezz) reported
@virginmedia Someone is coming over on Saturday but I know they won’t fix it and it is driving me ficking mad Because I’ll be cancelling my work for this, for nothing
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McQueen-Walls
(@McQueenwalls) reported
@virginmedia I’m on the phone now and as expected the agent has no idea about my issue after giving them my complaint number
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Tyzerra
(@Tyzerra) reported
Bit of a long shot: is anyone from the UK interested in internet from Virgin Media? They can't supply to my new place so I can either cancel the contract and pay hefty termination fees or I can pass the contract on to someone else (£29/mth for 110d/10u). DM if interested
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Laurel Seligman
(@willopads) reported
So @virginmedia why do I get penalised for being a loyal customer and get quoted prices massively higher than those advertised on your website? Why can’t my new contract be the same price as a new customer’s? Tbc below…
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Morticia
(@Morticia855) reported
@VirginMediaIE hey lads. Why can't I log into my virgin media on any device?? Only want to throw money off my next upcoming bill whats the issue here?
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danyoualltohell
(@danyoualltohell) reported
@virginmedia hello can you tell me if there's any service problems in my area, your online checkers don't tell me anything but my home broadband just isn't working at all. L20 2ED
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James Donoghue
(@TheFuck_Up) reported
@virginmedia will my internet be down tomorrow L334DD? Loads have people have had texts