Virgin Media Outage Report in Hurlford, East Ayrshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hurlford, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hurlford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Hurlford, East Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Kilmarnock, Irvine and Galston.
| City | Problem Type | Report Time |
|---|---|---|
 Kilmarnock |
TV | |
| Irvine |
TV | |
| Kilmarnock |
Internet | |
| Galston |
Internet | |
| Galston |
Internet | |
| Galston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Hurlford, Scotland
Latest outage, problems and issue reports in Hurlford and nearby locations:
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🏴ALBA_Shxdy🇬🇧
(@Slim5hdy) reported
from
Irvine, Scotland
Once again I’m having problems @virginmedia , a 100mb connection that gives 3mb p/s with 17% packet loss . Sort it out
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Ross MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Your automated service on the phone is diabolical. I want my broadband speed to be at what I am paying for, so please fix this asap.
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Ross MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia If I dont get a resolution to my expectations you have lost a customer.
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Ross MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia I've had enough of this shite. Internet keeps switching itself off all the time. This is a disaster and NOT worth the £60 you are charging me for it. Sort it out or I am leaving. Your customer service is a joke, not even contacted me directly with an apology!!!
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B. David Hogg
(@bdavidhogg) reported
from
East Kilbride, Scotland
@virginmedia Turns out there’s not an outage in the area. The struggle continues...
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lesley
(@ycruiselesley) reported
from
Newton Mearns, Scotland
@virginmedia Sorry but this number is useless I think it automated not a person! Have no intention of sorting out my problem unless I phone a premium no. Will now be changing provider, 30 years plus with virgin/ntl had enough
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lesley
(@ycruiselesley) reported
from
Newton Mearns, Scotland
@virginmedia This is a premium no will cost more than monthly saving, looking onto this it would appear lots of customers have same issue, I was totally mislead by your staff as told them I wanted same channels would rather take this forward with a written complaint please advise how
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia internet is terrible last 24 hrs, play the playstation it goes off, watch netflix it goes off, using my data to come online, your service is a joke
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🏴ALBA_Shxdy🇬🇧
(@Slim5hdy) reported
from
Irvine, Scotland
@virginmedia I’m having WiFi issues in the KA12 postcode in Scotland , all tests ran on your app say there is no issue , but when I do diagnostics through the router page online it says there are WiFi problems , none of our mobiles or laptops will do anything online
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia our internet is off and on constantly, its beyond a joke, an engineer was out last week fixing the neighbours for the exact same reason, said there was a problem in the cabinet, theirs is fixed now ours is unstable, probably just swapped the cables, get it sorted now
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Michael Martin
(@MickMart1972) reported
from
East Kilbride, Scotland
@virginmedia well that's you lost another customer. Shocking customer service.
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Ross MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Please contact me ASAP about my complaint. I was driving when your advisor contacted me and wasn't able to talk. Yet again my broadband is incredibly slow. I dont pay for slow broadband, but it appears that you charge me for it nonetheless.
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Kimo
(@flyingscotjim) reported
from
Newton Mearns, Scotland
@virginmedia @ycruiselesley It seems there is cynical removal of channels and an increase in monthly costs at the same time. This coupled with the exorbitant costs of the helpline add up to very poor value for money
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Jamie
(@jamiehilton19) reported
from
Hurlford, Scotland
@virginmedia are useless arseholes! Fix ma WiFi or I’m reporting you to ma maw!!!! 😢😢
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Tessy B
(@tessybee10) reported
from
East Kilbride, Scotland
@virginmedia meant to have 3 months free in a new house trying to charge £137.90 after talking to customer services absolutely no help whatsoever please IM me
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Stewart Roxburgh
(@StewartRoxburgh) reported
from
Troon, Scotland
@virginmedia are there service issues with broadband in ka10
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brian
(@sctsman64) reported
from
Irvine, Scotland
@virginmedia my mother has been let down by your engineer promised he would be back to set up her new package no sign she’s left with no phone no tv and no internet not ideal for an 80 year old
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lesley
(@ycruiselesley) reported
from
Newton Mearns, Scotland
@virginmedia Sorry they never bothered to get back to me yesterday last message at 15.59 to say looking at account then nothing!
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Chris McDaid
(@chrismc1957) reported
from
Newton Mearns, Scotland
Ok @virginmedia I’ve had no email for 2 days. Was told it was a system outage but somehow my wife and son can access theirs. What’s going on!
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B. David Hogg
(@bdavidhogg) reported
from
East Kilbride, Scotland
Spent the past few days trying to fix my @virginmedia WiFi, and after jumping through all the hoops, still nothing :(
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Horton
(@Druhorton) reported
@virginmedia Tbh I thrown a tantrum that I’m back in the cycle and taken my laptop to a coffee shop. Because I think my employer now thinks im lying when I say my internet is down AGAIN
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Tony McDonough
(@tonymc39) reported
@virginmedia No, let’s get this right. For a large chunk of 2020 you restricted customer service calls to what you called vulnerable customers. Why didn’t you suspend sales calls and redirect staff to customer services?
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Michael 💙 🌈
(@mjf_michael) reported
@DJHarrison1997 @SkyUK @virginmedia Run off BT network 😫
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Natalia Ison
(@NataliaIson) reported
@PhilipRandles1 @MoneySavingExp Yes, along with @virginmedia - existing customers never get access to good new tariffs! You can never downgrade, only UPgrade, very poor customer treatment. But they don't seem to care.
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Asari Jones
(@EmpressAsari) reported
@virginmedia Of course because you were unable to fix it at the time! Sad on both accounts :-s I just ordered Virgin for my new home hope it’s not the same experience!!!!!
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Ethan Conrad
(@EthanCo17376347) reported
@virginmedia Hi my Virgin media broadband seems to have gone down in Farnborough, Hampshire. Is there any reason for this?
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iamThunderHawk
(@IAmThunderHawk) reported
Another outage in Exeter @virginmedia, seems to be happening more and more. Does anyone actually report what has caused it and what's in place to prevent further outages?
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Andy frost
(@1andyfrost) reported
@virginmedia @richardbranson Vm: that's all sorted mr frost Month later bill for 46 quid Vm: all sorted Sends bill for service apparently cancelled Greed and lies do not use virgin
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
Try to contact @virginmedia on there faulty mobile service or wifi but call keeps ending without me doing any thing
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WATP
(@linden1974) reported
@virginmedia All was fine with the tv before new router he said the boxes think they have been moved home eg steeling service.