Virgin Media Outage Report in Springside, North Ayrshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Springside, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Springside and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Springside, North Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundonald, Irvine, Ayr and Kilmarnock.
| City | Problem Type | Report Time |
|---|---|---|
 Dundonald |
Internet | |
| Irvine |
Internet | |
| Ayr |
Phone | |
| Kilmarnock |
Internet | |
| Kilmarnock |
TV | |
| Kilmarnock |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Springside, Scotland
Latest outage, problems and issue reports in Springside and nearby locations:
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Garth Westland
(@GarthWestland) reported
from
Ayrshire, Scotland
People having a total fit on SM regarding the @virginmedia outage. I get it. It’s a little inconvenient but stop acting like it’s the end of the world and ffs stop phoning them. It’s happening to everyone and I’m sure they are doing everything they can to fix it.
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Stewart Roxburgh
(@SRoxburgh) reported
from
Troon, Scotland
@virginmedia Dear Mr Bolt, sorry that you had to ruin your reputation by putting your name to this company. The only record VM will will break is for most network failures and lost customers. Hope you get this message eventually when internet gets fixed again.
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Garth Westland
(@GarthWestland) reported
from
Ayrshire, Scotland
@Ritchtweets @virginmedia Glad I didn’t go down the “ragin” route now lol
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia what is going on with internet, its up and down every 5 minutes, getting sick to the back teeth of your service, time to seek other providers
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Chris McDaid
(@chrismc1957) reported
from
Newton Mearns, Scotland
Ok @virginmedia I’ve had no email for 2 days. Was told it was a system outage but somehow my wife and son can access theirs. What’s going on!
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🏴ALBA_Shxdy🇬🇧
(@Slim5hdy) reported
from
Irvine, Scotland
@virginmedia I’m having WiFi issues in the KA12 postcode in Scotland , all tests ran on your app say there is no issue , but when I do diagnostics through the router page online it says there are WiFi problems , none of our mobiles or laptops will do anything online
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brian
(@sctsman64) reported
from
Irvine, Scotland
@virginmedia my mother has been let down by your engineer promised he would be back to set up her new package no sign she’s left with no phone no tv and no internet not ideal for an 80 year old
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Edward Freeman
(@skywatcher1977) reported
from
Ayrshire, Scotland
@virginmedia my contract ran out today, after a talk with the retentions guy I am now a customer for another (hopefully happy) 12 months. My bill may have raised £1 p/m, but for a provider who gives me 1TB of data use p/m without speed shaping, I’m VERY happy! 😊
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Duncan
(@BlueScareBot) reported
from
Ayrshire, Scotland
@gazbaker8 @virginmedia Poor show @virginmedia 👎
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🏴ALBA_Shxdy🇬🇧
(@Slim5hdy) reported
from
Irvine, Scotland
Once again I’m having problems @virginmedia , a 100mb connection that gives 3mb p/s with 17% packet loss . Sort it out
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lesley
(@ycruiselesley) reported
from
Newton Mearns, Scotland
@virginmedia Sorry but this number is useless I think it automated not a person! Have no intention of sorting out my problem unless I phone a premium no. Will now be changing provider, 30 years plus with virgin/ntl had enough
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia internet is terrible last 24 hrs, play the playstation it goes off, watch netflix it goes off, using my data to come online, your service is a joke
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia wifi not working in ka7, and yes i switched it off and back on
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Douglas Gold
(@Dougie_GCLltd) reported
from
Kilmarnock, Scotland
@virginmedia what's is happening with internet in KA3 postcode I run my business from home and need good internet this is shocking again, happening to often... I moved for better service but will be moving again to more reliable provider...#terriblevirginservice
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia our internet is off and on constantly, its beyond a joke, an engineer was out last week fixing the neighbours for the exact same reason, said there was a problem in the cabinet, theirs is fixed now ours is unstable, probably just swapped the cables, get it sorted now
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lesley
(@ycruiselesley) reported
from
Newton Mearns, Scotland
@virginmedia This is a premium no will cost more than monthly saving, looking onto this it would appear lots of customers have same issue, I was totally mislead by your staff as told them I wanted same channels would rather take this forward with a written complaint please advise how
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Alistair MacLean
(@BaycroftAl) reported
from
Ayrshire, Scotland
@virginmedia broadband down again..ka9..no internet,no TV, no @PrimeVideo
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Kimo
(@flyingscotjim) reported
from
Newton Mearns, Scotland
@virginmedia @ycruiselesley It seems there is cynical removal of channels and an increase in monthly costs at the same time. This coupled with the exorbitant costs of the helpline add up to very poor value for money
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Stewart Roxburgh
(@StewartRoxburgh) reported
from
Troon, Scotland
@virginmedia are there service issues with broadband in ka10
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Jamie
(@jamiehilton19) reported
from
Hurlford, Scotland
@virginmedia are useless arseholes! Fix ma WiFi or I’m reporting you to ma maw!!!! 😢😢
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ADJStreams
(@adjstreams) reported
@virginmedia looking to upgrade broadband from M200 to M500 + wifi in this household, but can't tell if M500 is an option, only seem to be able to upgrade the wifi network when we log in?
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Alex de la Salle
(@alexdelasalle) reported
@virginmedia received a new updated TV box and upon set up I have a CS1010 error message, tried phoning but my call is not being connected. Help?
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Niall Edwards
(@NiallCEdwards) reported
@virginmedia I have been trying to get through on the phone for a couple of days to arrange the termination of my service. The lines seem to be permanently busy. Is this situation likely to continue?
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ok
(@Kempzo_) reported
Only @virginmedia could put your monthly payments up eventhough the service is utter dogshit, they are a cancer of the internet world
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Jack Chauhan
(@jackchauhan1987) reported
@virginmedia Too late. Switched to sky. Will not using virgin again. 10+ years with virgin and we get treated like scum. Terrible customer service. No decent discounts or offers.
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lou
(@lou60239690) reported
@virginmedia I have been 3 days now trying to sort a payment issue out and still no further forward. Today I get a letter saying my bill is going up. Easily the worst customer service ever...
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Col
(@IpponUK) reported
@virginmedia Nope, I was advised to "monitor" situation and call back today (obviously a brush off).. No change WiFi strength is useless, tried calling back, but an IVR on the line apparently runs a test then hangs up. No way of contacting. This is a hardware issue... As I explained days ago
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Jay Émme, BA (Hons), MA (Dist)
(@cosmicgirlie) reported
@virginmedia No better at all. Literally bang on 12pm, every single day, streaming on @Twitch is absolutely impossible. I've spoken to your customer service, they offered no advice or help whatsoever. And they pass me on to another dept and I get cut off. Do you cap your speeds at peak times?
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Jayeta Saxena
(@jayeta) reported
I’ve been on hold for the last 3 hours while trying to cancel my @virginmedia broadband! Pathetic customer service
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Ells D K
(@EDKgeekage) reported
@virginmedia Can you please tell me how to contact tech support other than by phone. Help section just sends me round in circles or to an oops something has gone wrong page....