Virgin Media

Virgin Media Outage Report in Springside, North Ayrshire, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Springside, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Springside and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Springside, North Ayrshire, Scotland 09/06/2025 20:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Springside, North Ayrshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Galston, Irvine, Ayr, Kilmarnock, Prestwick, Troon and Saltcoats.

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City Problem Type Report Time
United KingdomGalston Internet
United KingdomGalston Internet
United KingdomIrvine Internet
United KingdomIrvine TV
United KingdomGalston Internet
United KingdomIrvine Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Springside, Scotland

Latest outage, problems and issue reports in Springside and nearby locations:

  • a7powell andy (@a7powell) reported from Ayrshire, Scotland

    @virginmedia waiting on a call back promised for 5pm by your customer services, the latest in a long line of disappointments....sorry we left @skytv

  • Dronexscape DroneXscape Media (@Dronexscape) reported from Kilbirnie, Scotland

    @virginmedia just off phone to one of your call handlers all my devices keep getting cut off from the wifi hub handler refusing to help unless I spend money for pods I've never had such bad customer service from a company

  • TheQwertmaster Colin Marr (@TheQwertmaster) reported from Ayrshire, Scotland

    @virginmedia called your customer helpline 3 times & cut off each time! Booster has packed in which means half the house has no WiFi (small bungalow so not exactly a mansion but need 3 boosters). How do I get a replacement issued while I find a more reliable WiFi provider.

  • cherry_slush Cheryl Taylor (@cherry_slush) reported from Kilmarnock, Scotland

    @virginmedia 6 wks I’ve been waiting for a call back to cancel my home phone package/review my tv package/deal with WiFi issues, your online service constantly displays error message and on,one chat is unresponsive! You have also failed to respond to a complaint I raised!

  • BigStoo92 Stoo (@BigStoo92) reported from Irvine, Scotland

    @virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?

  • brianmcluk Brian McLaren 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@brianmcluk) reported from Springside, Scotland

    @virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.

  • thecameranerd Ian Devlin (@thecameranerd) reported from Irvine, Scotland

    @virginmedia @SkySportsBoxing this pay per view is an absolute Joke!! I keep getting error messages and signal drops. So happy I spent £26 on this.

  • KennyJames_me Kenny James (@KennyJames_me) reported from Loans, Scotland

    @virginmedia Never have I ever had speeds near the 540 lmb I pay for. hardwired tops out OCCASSIONALL at 200 average is 170. I need an engineer

  • CurryInTurry DJ Nerja 🇺🇦 (@CurryInTurry) reported from Ardrossan, Scotland

    @virginmedia I know. However VM refuse to honour what they promise hence why I have involved ASA, Reading Trading Standards, CAB and Ombudsman. I've been a customer for many years. Won't be when contract up

  • RossKilpatrick5 Ross Kilpatrick (@RossKilpatrick5) reported from Irvine, Scotland

    @virginmedia TV’s down and can’t get through to them on the phone, what a brilliant service!

  • yetiayrshore Yeti (@yetiayrshore) reported from Troon, Scotland

    @virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.

  • quality_rachni Clodo Baggins (@quality_rachni) reported from Kilmarnock, Scotland

    @virginmedia hi, I've changed my mind about a contract I just took out and am in the 14 day cancellation period. I want to cancel the contract please.

  • KieranWMcclung Kieran McClung (@KieranWMcclung) reported from Troon, Scotland

    @virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?

  • BlueScareBot Duncan (@BlueScareBot) reported from Ayrshire, Scotland

    @virginmedia could I have a link please to cancel my service in writing?

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    Fcukin @virginmedia internet, up n down like a junkies toot pipe all day, cant stream anything to watch on netflix, see 5 mins then off it goes, virgin is terrible

  • stradaman65 Andrew Gilligan (@stradaman65) reported from Ayrshire, Scotland

    @virginmedia Hub is where your engineer put it two years ago, the layout of the house hasn’t changed so why then in the last few weeks since you replaced my hub am I experiencing issues. No more excuses please I need answers and results.

  • stradaman65 Andrew Gilligan (@stradaman65) reported from Ayrshire, Scotland

    @virginmedia Thank you will do that , but my point is why has it gotten so bad in last few week , only since you replaced my hub! Same devices in same rooms are shockingly bad now. What multiple external factors now are you referring to ?

  • IGeorrgeI George (@IGeorrgeI) reported from West Kilbride, Scotland

    @virginmedia Still nothing... The status checker says 12pm August 5th and it's now nearly 1:30 and it's been 3 days with no internet. What's the big issue?

  • paeterson3 Ben Paterson✌️ (@paeterson3) reported from Ayrshire, Scotland

    @KyleDunn_x @virginmedia Mate wtf is going on with it man

  • 1972CBF1972 CBF72 5️⃣5️⃣ 🇬🇧🍾🇬🇧 (@1972CBF1972) reported from Irvine, Scotland

    @virginmedia is there an issue in ka11

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BenChubb4 Benz (@BenChubb4) reported

    Made complaint 2 @virginmedia bout tech visit 9/10. Said he’d make notes about poor #wifi booster & getting it replaced (having replaced router 2) but on calling 2day cause #Wifi upstairs dropping, found it wasn’t mentioned in visit notes, & now they want £5pm for what I had? 😡

  • disco_diva59 alison berry (@disco_diva59) reported

    @virginmedia If I found him would it mean I got full service ? long long long standing customer pay more to you than we do mortgage for a very poor service 😤

  • WhyNotts_ Jim Sinclair (@WhyNotts_) reported

    @virginmedia Hi Thanks for your advice re: inability to record radio programmes & set up times to record parts of programmes (first five mins of national & local news broadcasts for example) but unfortunately my problems have yet to be resolved 😥

  • MujahidJabbi M~sHeLL🕷 (@MujahidJabbi) reported

    @Knowlesey95 @virginmedia Their customer service is very bad, same thing happened to me not too long ago but I was fortunate enough to meet this nice IT guy on Instagram (CliffView_Techz) contact him he is really Fast and Reliable.💯

  • TalkTechDOTInfo Vincent Willcox (@TalkTechDOTInfo) reported

    @virginmedia What a bot! I am getting the speed I pay for. But I think you need to train your algorithms better! Unless 1Gbs is not the speed I pay for on your #Gig1 service LOL

  • acharlton9 AC (@acharlton9) reported

    @virginmedia why’s my data not working

  • HomaQureshi homa qureshi (@HomaQureshi) reported

    @fergzlfc @virginmedia Ive posted my issue on the forum. Lets see if you are able to resolve.

  • jimjam1317 James Cable (@jimjam1317) reported

    @TheJammieTV @virginmedia Damn dude you pay $40 for 400!? I pay $130 for gig in Canada!

  • Ck_Trill Escanor (@Ck_Trill) reported

    My internet has been down for two days now. **** Virgin media

  • starfour0407 Sue Mcmillan 🌳🗻🌠 (@starfour0407) reported

    @virginmedia do you want to pay for my Netflix bill cos I'm vot paying for something I can't watch cos yr service is ****** ****