Virgin Media Outage Report in Springside, North Ayrshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Springside, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Springside and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Springside, North Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Irvine, Galston and Kilmarnock.
| City | Problem Type | Report Time |
|---|---|---|
 Irvine |
TV | |
| Galston |
Internet | |
| Galston |
Internet | |
| Kilmarnock |
TV | |
| Irvine |
TV | |
| Kilmarnock |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Springside, Scotland
Latest outage, problems and issue reports in Springside and nearby locations:
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Colin Marr
(@TheQwertmaster) reported
from
Ayrshire, Scotland
@virginmedia called your customer helpline 3 times & cut off each time! Booster has packed in which means half the house has no WiFi (small bungalow so not exactly a mansion but need 3 boosters). How do I get a replacement issued while I find a more reliable WiFi provider.
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CBF72 5️⃣5️⃣ 🇬🇧🍾🇬🇧
(@1972CBF1972) reported
from
Irvine, Scotland
@virginmedia is there an issue in ka11
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andy
(@a7powell) reported
from
Ayrshire, Scotland
@virginmedia waiting on a call back promised for 5pm by your customer services, the latest in a long line of disappointments....sorry we left @skytv
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Ben Paterson✌️
(@paeterson3) reported
from
Ayrshire, Scotland
@KyleDunn_x @virginmedia Mate wtf is going on with it man
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Ian Devlin
(@thecameranerd) reported
from
Irvine, Scotland
@virginmedia @SkySportsBoxing this pay per view is an absolute Joke!! I keep getting error messages and signal drops. So happy I spent £26 on this.
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Brian McLaren 🏴🇬🇧
(@brianmcluk) reported
from
Springside, Scotland
@virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.
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Duncan
(@BlueScareBot) reported
from
Ayrshire, Scotland
@ClaireKavanag19 @virginmedia Same. Just spent an hour waiting on the phone before getting cut off. Horrendous service.
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colin armstrong
(@RantinScot) reported
from
Ochiltree, Scotland
@sabele26 @kilt_walker21 @virginmedia Terrible treatment at the hands of Virgin mefia. Sorry for your loss.
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Ross Kilpatrick
(@RossKilpatrick5) reported
from
Irvine, Scotland
@virginmedia TV’s down and can’t get through to them on the phone, what a brilliant service!
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Kieran McClung
(@KieranWMcclung) reported
from
Troon, Scotland
@virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?
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DroneXscape Media
(@Dronexscape) reported
from
Kilbirnie, Scotland
@virginmedia just off phone to one of your call handlers all my devices keep getting cut off from the wifi hub handler refusing to help unless I spend money for pods I've never had such bad customer service from a company
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Kenny James
(@KennyJames_me) reported
from
Loans, Scotland
@virginmedia Never have I ever had speeds near the 540 lmb I pay for. hardwired tops out OCCASSIONALL at 200 average is 170. I need an engineer
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
Fcukin @virginmedia internet, up n down like a junkies toot pipe all day, cant stream anything to watch on netflix, see 5 mins then off it goes, virgin is terrible
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Andrew Gilligan
(@stradaman65) reported
from
Ayrshire, Scotland
@virginmedia Thank you will do that , but my point is why has it gotten so bad in last few week , only since you replaced my hub! Same devices in same rooms are shockingly bad now. What multiple external factors now are you referring to ?
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Duncan
(@BlueScareBot) reported
from
Ayrshire, Scotland
@virginmedia could I have a link please to cancel my service in writing?
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Geo
(@GHunter15) reported
from
Irvine, Scotland
@virginmedia currently trying to work from home. Your site is down. I hang on the phone line and wait and wait and then get cut off…come on 🫤
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Yeti
(@yetiayrshore) reported
from
Troon, Scotland
@virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.
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Stoo
(@BigStoo92) reported
from
Irvine, Scotland
@virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ardrossan, Scotland
@virginmedia I know. However VM refuse to honour what they promise hence why I have involved ASA, Reading Trading Standards, CAB and Ombudsman. I've been a customer for many years. Won't be when contract up
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Andrew Gilligan
(@stradaman65) reported
from
Ayrshire, Scotland
@virginmedia Hub is where your engineer put it two years ago, the layout of the house hasn’t changed so why then in the last few weeks since you replaced my hub am I experiencing issues. No more excuses please I need answers and results.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Iversman on Twitch
(@Iversman) reported
@virginmedia what bill reimbursement will I be receiving for the Internet being down? Thanks
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Tasha
(@yashtopgal) reported
We were promised a calls from senior management, then told the complaint hadn’t been logged correctly. The chat team advised automatic compensation but wouldn’t acknowledge our complaint about the poor service. @virginmedia
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Balal
(@Blolol) reported
@virginmedia Nvm, they eventually got back and query answered. No further help required.
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Moots
(@JMooters) reported
A week of crap Internet since @virginmedia carried out some “necessary” work!! Useless!!!! Can someone get in touch and actually fix the problem you’ve created?!!!!? #virginmediadown Very poor service … 🙄
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Helen Chatterton
(@Hmchatterton) reported
@virginmedia is Virgin email down? Can’t get access to my email. Thanks Helen
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Marty
(@lg_marto) reported
@virginmedia I’ve done it all before, but the same problems keep happening. None of the ‘fixes’ suggested have had any positive impact.
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Matthew B
(@tisonlyagame) reported
@virginmedia Took a minute then said this? We can't see any issues affecting M29 XXX Checked at 19:15 today Having other issues? When the area fault is fixed you’ll be able to run tests on your connection. Check back here at any time for updates.
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Malcolm
(@malythedaddy) reported
@virginmedia hi. I’m trying to log in to my virgin media but it keeps saying I’m not the primary account holder… but I am.. and I’m normally the one that signs in.. help
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Sharon Barrett
(@tilnoom) reported
@virginmedia This afternoon I phoned your CS line to resolve multiple problems on my Dad's account. Got through to 'Simon' who genuinely was the best rep I've ever spoken to in a long time. Friendly, knew his stuff, got everything sorted pretty quick. Employ more people like him.
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Matthew B
(@tisonlyagame) reported
@virginmedia Just says there are no issues affecting my postcode. Although the actual connection and BQM show otherwise.