Virgin Media Outage Report in Springside, North Ayrshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Springside, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Springside and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Springside, North Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Irvine, Ayr and Kilmarnock.
| City | Problem Type | Report Time |
|---|---|---|
 Irvine |
TV | |
| Ayr |
Internet | |
| Ayr |
TV | |
| Irvine |
Internet | |
| Irvine |
Total Blackout | |
| Ayr |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Springside, Scotland
Latest outage, problems and issue reports in Springside and nearby locations:
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Barrie C Brown
(@bazcb) reported
from
Kilbirnie, Scotland
@Peter54King @virginmedia Boring! Can’t believe your going off on one because of a days down time. I was down for approx 30mins yesterday. I used my hotspot continue. Even BT have had issues nation wide
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia had no internet the past 2 days, Glasgow area 28. I see the service checker updates every 4 hours telling me it'll be fixed for a new time and it's been down for over 30. Any hope for a soon fix?
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Barrie C Brown
(@bazcb) reported
from
Kilbirnie, Scotland
@virginmedia sort your shit out!!!!
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David Lamont
(@Lammie1903) reported
from
Kilmarnock, Scotland
@virginmedia 5 days down the line and still having major issues with streaming going to be 2021 at this rate before we're able to finish Homeland. Been trying to watch season 3 for 2 weeks and only 4 episodes in 😠😠😠
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Clodo Baggins
(@quality_rachni) reported
from
Kilmarnock, Scotland
@virginmedia hi, I've changed my mind about a contract I just took out and am in the 14 day cancellation period. I want to cancel the contract please.
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Ian Devlin
(@thecameranerd) reported
from
Irvine, Scotland
@virginmedia @SkySportsBoxing this pay per view is an absolute Joke!! I keep getting error messages and signal drops. So happy I spent £26 on this.
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia internet's been down for 2 days in Dennistoun and the estimated fix time was an hour ago although it's still down. Any indication as to when it's due back up? Losing my mind here
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David Lamont
(@Lammie1903) reported
from
Kilmarnock, Scotland
@virginmedia please sort out your broadband. Despite speed test showing great speeds of 200mbs download and 21 mbs upload I've been having connection issues for the past couple of weeks. Very difficult to watch Netflix etc due to buffering. Have reset router to no avail 😠
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Martin McCluskey
(@MartinMcC1984) reported
from
Ayrshire, Scotland
@virginmedia I have been trying to call Virgin Media for weeks. can someone help get me a call back
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Ben Paterson✌️
(@paeterson3) reported
from
Ayrshire, Scotland
@KyleDunn_x @virginmedia Mate wtf is going on with it man
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Eck
(@Alexsmith1966) reported
from
Kilmarnock, Scotland
@virginmedia dreadful customer service, if your diverting customers to your website due to your inability to answer calls making sure it works might be an idea?
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Cheryl Taylor
(@cherry_slush) reported
from
Kilmarnock, Scotland
@virginmedia 6 wks I’ve been waiting for a call back to cancel my home phone package/review my tv package/deal with WiFi issues, your online service constantly displays error message and on,one chat is unresponsive! You have also failed to respond to a complaint I raised!
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Barrie C Brown
(@bazcb) reported
from
Kilbirnie, Scotland
@Katherine198929 @virginmedia Calm down ffs, smart people would have used there mobile hotspot on there phone to continue to work..
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia Still nothing... The status checker says 12pm August 5th and it's now nearly 1:30 and it's been 3 days with no internet. What's the big issue?
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Stoo
(@BigStoo92) reported
from
Irvine, Scotland
@virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?
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Colin Marr
(@TheQwertmaster) reported
from
Ayrshire, Scotland
@virginmedia called your customer helpline 3 times & cut off each time! Booster has packed in which means half the house has no WiFi (small bungalow so not exactly a mansion but need 3 boosters). How do I get a replacement issued while I find a more reliable WiFi provider.
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Kieran McClung
(@KieranWMcclung) reported
from
Troon, Scotland
@virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?
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Yeti
(@yetiayrshore) reported
from
Troon, Scotland
@virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.
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Garth Westland
(@GarthWestland) reported
from
Ayrshire, Scotland
@virginmedia Thanks. Checked with neighbors and they are fine so must be a local issue. Will reboot router and check cables etc.
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DaveDickie
(@Max_Fax) reported
from
Irvine, Scotland
@virginmedia still not working but looks like it’s still taking money for a service it can’t provide.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Toner
(@toner_martin) reported
@MartinSLewis rang @virginmedia about the £4 increase. When on hold was offered £4 discount for 6 months. When I spoke to customer services offered £2.50 discount for 6 months. Girl told me they were unable to offer £4!
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George Messa
(@georgemessa) reported
@virginmedia We reboot it all the time to try and fix it but it only ever works for a few hours. Rebooted a few days ago I think. I haven't been told about a BQM so that would be good. I also would like to find out about getting a booster upstairs so I can run a wired connection
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ToastyJackss
(@_ToastyJacks) reported
@virginmedia It's on the wired connection... obviously I would check that, I'm a networker not an idiot...
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Amy McGregor
(@amydon88_amy) reported
@virginmedia let down yet again, been told our new tv remotes would be delivered today but again nothing! Nothing on our account.
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RoM
(@RoMonwhy) reported
@virginmedia They have finally done some works but cancelled again on my install a week later. Worst company ever
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neal b
(@goonerneal) reported
@virginmedia Apparently the Sony a max of 570gb coming down the line to my house. Said. Any chance you can find out what’s going on ?
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Brian Hutchinson
(@bhutch41) reported
@virginmedia Please call me as I still need to cancel my account
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Ali Haughton
(@Alison_Haughton) reported
@virginmedia I did phone about 5 mins before your reply and got cut off. Yes address is still the same. Will wait 2 more weeks to see if it arrives. Thanks for your help.
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Numan Ali
(@NumanAli21) reported
@virginmedia can you help? I left Virginmedia 6 months ago due to a house move, and you didn’t offer services at my new postcode. I have a virginmedia email account, which I’ve lost access to. I’d like access to the account for a few weeks, in order to reset some associated acc
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peter darbyshire
(@darbysth) reported
@virginmedia Thanks for the copy and paste reply.I’ll copy and paste I want to cancel due to the increase.Please answer your phones.