Virgin Media Outage Report in Springside, North Ayrshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Springside, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Springside and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Springside, North Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Ayr, Kilwinning, Irvine, Newton Mearns, Kilmarnock and Troon.
| City | Problem Type | Report Time |
|---|---|---|
 Ayr |
Internet | |
| Ayr |
Wi-fi | |
| Kilwinning |
Internet | |
| Ayr |
Wi-fi | |
| Ayr |
Wi-fi | |
| Irvine |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Springside, Scotland
Latest outage, problems and issue reports in Springside and nearby locations:
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brian
(@sctsman64) reported
from
Irvine, Scotland
@virginmedia my mother has been let down by your engineer promised he would be back to set up her new package no sign she’s left with no phone no tv and no internet not ideal for an 80 year old
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Chris McDaid
(@chrismc1957) reported
from
Newton Mearns, Scotland
Ok @virginmedia I’ve had no email for 2 days. Was told it was a system outage but somehow my wife and son can access theirs. What’s going on!
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Jamie
(@jamiehilton19) reported
from
Hurlford, Scotland
@virginmedia are useless arseholes! Fix ma WiFi or I’m reporting you to ma maw!!!! 😢😢
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lesley
(@ycruiselesley) reported
from
Newton Mearns, Scotland
@virginmedia Sorry but this number is useless I think it automated not a person! Have no intention of sorting out my problem unless I phone a premium no. Will now be changing provider, 30 years plus with virgin/ntl had enough
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🏴ALBA_Shxdy🇬🇧
(@Slim5hdy) reported
from
Irvine, Scotland
Once again I’m having problems @virginmedia , a 100mb connection that gives 3mb p/s with 17% packet loss . Sort it out
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Douglas Gold
(@Dougie_GCLltd) reported
from
Kilmarnock, Scotland
@virginmedia what's is happening with internet in KA3 postcode I run my business from home and need good internet this is shocking again, happening to often... I moved for better service but will be moving again to more reliable provider...#terriblevirginservice
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Garth Westland
(@GarthWestland) reported
from
Ayrshire, Scotland
People having a total fit on SM regarding the @virginmedia outage. I get it. It’s a little inconvenient but stop acting like it’s the end of the world and ffs stop phoning them. It’s happening to everyone and I’m sure they are doing everything they can to fix it.
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia what is going on with internet, its up and down every 5 minutes, getting sick to the back teeth of your service, time to seek other providers
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia wifi not working in ka7, and yes i switched it off and back on
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia our internet is off and on constantly, its beyond a joke, an engineer was out last week fixing the neighbours for the exact same reason, said there was a problem in the cabinet, theirs is fixed now ours is unstable, probably just swapped the cables, get it sorted now
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Stewart Roxburgh
(@StewartRoxburgh) reported
from
Troon, Scotland
@virginmedia are there service issues with broadband in ka10
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Kimo
(@flyingscotjim) reported
from
Newton Mearns, Scotland
@virginmedia @ycruiselesley It seems there is cynical removal of channels and an increase in monthly costs at the same time. This coupled with the exorbitant costs of the helpline add up to very poor value for money
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Duncan
(@BlueScareBot) reported
from
Ayrshire, Scotland
@gazbaker8 @virginmedia Poor show @virginmedia 👎
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lesley
(@ycruiselesley) reported
from
Newton Mearns, Scotland
@virginmedia This is a premium no will cost more than monthly saving, looking onto this it would appear lots of customers have same issue, I was totally mislead by your staff as told them I wanted same channels would rather take this forward with a written complaint please advise how
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Edward Freeman
(@skywatcher1977) reported
from
Ayrshire, Scotland
@virginmedia my contract ran out today, after a talk with the retentions guy I am now a customer for another (hopefully happy) 12 months. My bill may have raised £1 p/m, but for a provider who gives me 1TB of data use p/m without speed shaping, I’m VERY happy! 😊
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lesley
(@ycruiselesley) reported
from
Newton Mearns, Scotland
@virginmedia Sorry they never bothered to get back to me yesterday last message at 15.59 to say looking at account then nothing!
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia internet is terrible last 24 hrs, play the playstation it goes off, watch netflix it goes off, using my data to come online, your service is a joke
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🏴ALBA_Shxdy🇬🇧
(@Slim5hdy) reported
from
Irvine, Scotland
@virginmedia I’m having WiFi issues in the KA12 postcode in Scotland , all tests ran on your app say there is no issue , but when I do diagnostics through the router page online it says there are WiFi problems , none of our mobiles or laptops will do anything online
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Stewart Roxburgh
(@SRoxburgh) reported
from
Troon, Scotland
@virginmedia Dear Mr Bolt, sorry that you had to ruin your reputation by putting your name to this company. The only record VM will will break is for most network failures and lost customers. Hope you get this message eventually when internet gets fixed again.
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Garth Westland
(@GarthWestland) reported
from
Ayrshire, Scotland
@Ritchtweets @virginmedia Glad I didn’t go down the “ragin” route now lol
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RichardAngell
(@RichardAngell_) reported
@virginmedia I’ve been a customer of o2 for over 20 years and a customer of yours for 15 years.
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Barney
(@Barney666Simon) reported
@virginmedia Already gone through all this with the useless @virginmedia customer service 150... Hence having to wait for the 'Specialist 360 team' although think they've had a global emergency elsewhere outside the UK 🌎🌍🌏. Guess Guardians Of The Galaxy are busy 🤔
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John C. Smith
(@lapislazuli121) reported
@virginmedia And which department is that? Is that just the normal number to call where you speak to someone who says sorry there’s nothing I can do to help? Is there anyone who can look into why I was offered a deal that was withdrawn 2 hours later?
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jacky thomson
(@jackythomson1) reported
@virginmedia Great things happen I doubt it just been told the night before installation you can't put it in for another 2 weeks. Expect me to go over 2 weeks without Internet when I work from home. Your an absolute joke of a company. Great way to treat new customers
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Mancunian 👉🏼 Merseyside
(@justmekieee) reported
from
Wallasey, England
THREE months I waited for @virginmedia to come out and install my new broadband around 16 rescheduled appointments, 2 no show engineers, 1 who 'nipped to his van' and then never came back, each time it'll be installed next time we assure you, all this time they are still adding..
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George Jeric
(@GeorgeJ22) reported
@virginmedia Hi. Yes the reboot was the 1st thing I tried. I see the issue was already raised on virgin media community forums, but not resolved. Post by vircom.
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Caitir
(@itscaitir) reported
@virginmedia To add, they have changed the name on the online account - but refuse to change it on the contract so I am unable to prove my identity and other staff can't find my account or unable to pass 'security checks' - I'm a paying customer and cannot get any help.
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Anna Bradley
(@slippyslappy) reported
@virginmedia please help me. I have taken out another 18 month contract with you but nobody seems to help me access my online account. It says it doesn't recognise my email or "somethings gone wrong" page keeps coming up.
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Rebecca JD2317
(@RJd2317) reported
@virginmedia can you check the WA2 0TN area ? My Internet is down? When will it be back up ?
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Bebbsie4
(@bebbsie19) reported
@virginmedia Days no issues in NE5 area ran a check on my hub days their is an issue it states,to get back to us in 21 hrs!!!!