Virgin Media Outage Report in Springside, North Ayrshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Springside, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Springside and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Springside, North Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Kilmarnock, Irvine and Ayr.
| City | Problem Type | Report Time |
|---|---|---|
 Kilmarnock |
TV | |
| Kilmarnock |
Wi-fi | |
| Irvine |
Internet | |
| Irvine |
TV | |
| Ayr |
Internet | |
| Ayr |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Springside, Scotland
Latest outage, problems and issue reports in Springside and nearby locations:
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DaveDickie
(@Max_Fax) reported
from
Irvine, Scotland
@virginmedia still not working but looks like it’s still taking money for a service it can’t provide.
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Barrie C Brown
(@bazcb) reported
from
Kilbirnie, Scotland
@Peter54King @virginmedia Boring! Can’t believe your going off on one because of a days down time. I was down for approx 30mins yesterday. I used my hotspot continue. Even BT have had issues nation wide
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Eck
(@Alexsmith1966) reported
from
Kilmarnock, Scotland
@virginmedia dreadful customer service, if your diverting customers to your website due to your inability to answer calls making sure it works might be an idea?
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Garth Westland
(@GarthWestland) reported
from
Ayrshire, Scotland
@virginmedia Thanks. Checked with neighbors and they are fine so must be a local issue. Will reboot router and check cables etc.
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Kieran McClung
(@KieranWMcclung) reported
from
Troon, Scotland
@virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?
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Barrie C Brown
(@bazcb) reported
from
Kilbirnie, Scotland
@Katherine198929 @virginmedia Calm down ffs, smart people would have used there mobile hotspot on there phone to continue to work..
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia had no internet the past 2 days, Glasgow area 28. I see the service checker updates every 4 hours telling me it'll be fixed for a new time and it's been down for over 30. Any hope for a soon fix?
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia Still nothing... The status checker says 12pm August 5th and it's now nearly 1:30 and it's been 3 days with no internet. What's the big issue?
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Clodo Baggins
(@quality_rachni) reported
from
Kilmarnock, Scotland
@virginmedia hi, I've changed my mind about a contract I just took out and am in the 14 day cancellation period. I want to cancel the contract please.
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Ben Paterson✌️
(@paeterson3) reported
from
Ayrshire, Scotland
@KyleDunn_x @virginmedia Mate wtf is going on with it man
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Stoo
(@BigStoo92) reported
from
Irvine, Scotland
@virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?
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Barrie C Brown
(@bazcb) reported
from
Kilbirnie, Scotland
@virginmedia sort your shit out!!!!
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Colin Marr
(@TheQwertmaster) reported
from
Ayrshire, Scotland
@virginmedia called your customer helpline 3 times & cut off each time! Booster has packed in which means half the house has no WiFi (small bungalow so not exactly a mansion but need 3 boosters). How do I get a replacement issued while I find a more reliable WiFi provider.
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Yeti
(@yetiayrshore) reported
from
Troon, Scotland
@virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.
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Cheryl Taylor
(@cherry_slush) reported
from
Kilmarnock, Scotland
@virginmedia 6 wks I’ve been waiting for a call back to cancel my home phone package/review my tv package/deal with WiFi issues, your online service constantly displays error message and on,one chat is unresponsive! You have also failed to respond to a complaint I raised!
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia internet's been down for 2 days in Dennistoun and the estimated fix time was an hour ago although it's still down. Any indication as to when it's due back up? Losing my mind here
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David Lamont
(@Lammie1903) reported
from
Kilmarnock, Scotland
@virginmedia 5 days down the line and still having major issues with streaming going to be 2021 at this rate before we're able to finish Homeland. Been trying to watch season 3 for 2 weeks and only 4 episodes in 😠😠😠
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Martin McCluskey
(@MartinMcC1984) reported
from
Ayrshire, Scotland
@virginmedia I have been trying to call Virgin Media for weeks. can someone help get me a call back
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David Lamont
(@Lammie1903) reported
from
Kilmarnock, Scotland
@virginmedia please sort out your broadband. Despite speed test showing great speeds of 200mbs download and 21 mbs upload I've been having connection issues for the past couple of weeks. Very difficult to watch Netflix etc due to buffering. Have reset router to no avail 😠
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Ian Devlin
(@thecameranerd) reported
from
Irvine, Scotland
@virginmedia @SkySportsBoxing this pay per view is an absolute Joke!! I keep getting error messages and signal drops. So happy I spent £26 on this.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ayurveda TV
(@loveayurvedatv) reported
@virginmedia poor customer service. I’m confident you can do better.
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Love2knit4love
(@Love2knit4love) reported
@virginmedia I have already went through these & getting nowhere !! Been a customer for nearly 30yrs but it’s becoming obvious customers that have a problem are not wanted
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Phil Sawyer
(@VirulentPip1989) reported
@virginmedia As shown on in the screenshot packet loss. I cannot play online games or use voice chat without intermittent bouts of packet loss and as shown in the screenshot it's the first hop after my router so not a localised issue to my network.
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Salman Tahir
(@salmantahir1) reported
@virginmedia Is there no email address? I wanted to forward my web order details. They can’t verify my account which is half the problem but all my signup details are on email
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Ryan Mallinson
(@ryanmallinson) reported
@virginmedia Hi, I've been on a call for 45 mins (and counting) to cancel an installation due 18/01. Managed to get through to your cancellations team who have put me on hold for the last 10 mins. What is taking so long?
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia customer service not answering phone. How you expect to keep customers.
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Ayurveda TV
(@loveayurvedatv) reported
@virginmedia YOUR phone is on an automated service which says call back another time. I told you this yesterday. I’ve waited 24 hours. So what now?
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Blaine
(@BlaineCJackson) reported
@virginmedia @virginhelp Yes I have checked, it says the area is fine. A current router has been cut off as I was speaking to virgin on the phone and they couldn't find our MAC address, we're due a new router on Monday the 18th. However, we never told we would be cut from our provider.
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Paul Shears
(@PaulTShears) reported
@virginmedia why are you so bad at customer service? I'm currently having to reboot my hub 2 or 3 times a day for the Internet to work and all I keep being told to do is restart the hub!
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Bryony Rowntree
(@BryonyRowntree) reported
@virginmedia Yes, we have. Many times. The website never takes us to a place where we can request a new router or to book an engineer...even though the service page says we can do that!