Virgin Media

Virgin Media Outage Report in Newton Mearns, East Renfrewshire, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Newton Mearns, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Mearns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Newton Mearns, East Renfrewshire, Scotland 12/18/2025 16:40

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Newton Mearns, East Renfrewshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Hamilton, Dumbarton, Galston, Paisley, Erskine, Renfrew, Kilmarnock, Bothwell, Coatbridge, Clydebank and East Kilbride.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Newton Mearns, Scotland

Latest outage, problems and issue reports in Newton Mearns and nearby locations:

  • FusionFabrics jackie fusion (@FusionFabrics) reported from Paisley, Scotland

    Come on @virginmedia no telly working, internet in and out. Three different error codes, support line stating All Busy Goodbye. What’s the story, answer appreciated soon please.

  • ValerieHepburn4 Valerie Hepburn (@ValerieHepburn4) reported from Hamilton, Scotland

    Once again unbroken promise from Virgin Media. Still awaiting refund. Disgusting customer service from this company.

  • IqbalSBedi Iqbal Bedi (@IqbalSBedi) reported from Milngavie, Scotland

    @virginmedia outage in Bearsden since 1400 hrs today.

  • hpowelldavies Henry P⌬well-Davies (@hpowelldavies) reported from Glasgow, Scotland

    Waiting on @YodelOnline to deliver our Virgin Media QuickStart kit, tried to DM them and had no response. Absolutely terrible service, can’t even speak to someone on the phone!

  • Bhoyalways11 Bhoyalways1 (@Bhoyalways11) reported from Glasgow, Scotland

    @virginmedia can sort the ******* wifi that you so overly charge for but some stupid reason I stick with you

  • gturner1969 Graeme Turner 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇹 (@gturner1969) reported from Glasgow, Scotland

    @virginmedia No service in Glasgow G20 area??

  • gazstevo Garry Stevenson (@gazstevo) reported from Birkenshaw, Scotland

    Seriously @virginmedia , after your phones not working for two days, you put me on hold for 45 minutes then hang up. Anyone would think you are purposely making it hard for customers who want to leave.

  • martinpenman Martin Penman (@martinpenman) reported from Glasgow, Scotland

    @virginmedia any ideas how I cancel an installation date? Have tried lots of phone numbers and been cut off each time. Can’t register online as I’m not a customer yet.

  • jamboross Ross R MacLean (@jamboross) reported from East Kilbride, Scotland

    Should have been at Tynecastle today, Internet not stable by @virginmedia either, so you and @scotgov can just **** off please. Had all jags available and all because no-one checks who has, we can't go. Just a ******* joke really. 😒

  • Bhoyalways11 Bhoyalways1 (@Bhoyalways11) reported from Milngavie, Scotland

    @virginmedia Delayed reply is great customer service by couple days, its fine now but issue was days ago with silence from virgin

  • Cummings4Senga Senga Cummings (@Cummings4Senga) reported from Paisley, Scotland

    @virginmedia Yes there s an issue been off since ten pm last night they’re hoping to have it fixed by 16:20 hours today 😞

  • Cummings4Senga Senga Cummings (@Cummings4Senga) reported from Paisley, Scotland

    Virgin media is there an issue with broadband in the PA2 area of Paisley?????

  • PMartin1888 Paul Andrew martin (@PMartin1888) reported from Glasgow, Scotland

    @virginmedia Had to many difficult moments, with customer service, plus the Internet drops out every day without fail. Im cancelling at first opportunity

  • Cummings4Senga Senga Cummings (@Cummings4Senga) reported from Paisley, Scotland

    @virginmedia is there an issue with virgin media in the Paisley are PA2, no telephone no broadband 🤬🤬🤬🤬

  • ValerieHepburn4 Valerie Hepburn (@ValerieHepburn4) reported from Hamilton, Scotland

    @suzy1963 @virginmedia I cancelled my services in July last year and still awaiting refund disgusting service from Virgin and certainly wouldn’t recommend

  • HotspurHurly61 HotspurHurly61 🤍💙⚽⚽❤️💛 (Sean Hurl; Legacy Fan) (@HotspurHurly61) reported from Paisley, Scotland

    No @virginmedia I don't want to ring back later when my TiVo box is not connecting and I have no service #AnswerThePhone at premium rate 0345 costs😡😡

  • Nancy91136432 Nancy (@Nancy91136432) reported from East Kilbride, Scotland

    @virginmedia We had an engineer out on the 22nd of December to fix an ongoing issue with our broadband since upgrading. He has damaged our brand new amtico flooring.Please advise.

  • cocobrown1973 Coco Brown (@cocobrown1973) reported from Dumbarton, Scotland

    @virginmedia Yeah I got it sorted however 1hr on a phone line at 30p per minute is not cheap taking a full hour to sort something that is simple is very poor customer service especially for loyal customers

  • PMartin1888 Paul Andrew martin (@PMartin1888) reported from Glasgow, Scotland

    @virginmedia the absolute worst service in the world, awful. Dont use them, very very difficult to deal with. Happy to let you at to account via the app, but if you need to reduce as we can't no longer afford it. It's a total nightmare, calls waiting. Difficult difficult

  • scottstafford87 Scott stafford (@scottstafford87) reported from Glasgow, Scotland

    @virginmedia 6 hrs later and still not working, absolute joke

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sanctuaryvilla luke (@sanctuaryvilla) reported

    @VirginAtlantic I have given it you on a DM before and all you did was reply with a link saying you can’t deal with it on here and to use the people I am already dealing with who aren’t being helpful at all. A comedy of errors and the worst service Iv experienced since cancelling virgin media

  • sofkhan Sofian Khan (@sofkhan) reported

    @virginmedia Please see above! I want to make a complaint about the customer services of Virgin Media! I have made 3 complaints that haven’t been logged! How can you get in contact to speak to me to tell you more!

  • iamscorchy iamscorchy (@iamscorchy) reported

    @virginmedia still having issues with router after the outage/repair has been sorted?

  • Asherhinds AsherD7 (@Asherhinds) reported

    Don't understand why @virginmedia doesn't have 2FA for emails the fact the same guy has managed to login to 2 of my accounts in 2 hours after having the passwords & security questions changed is mind blowing to me and the support I've received has been terrible

  • TShersing TANVIR SHERSING (@TShersing) reported

    @virginmedia 3 calls made to you today to cancel my order all 3 times i have been put onto a hold that then cuts off the call, is this the scam you use regularly @ofcom needs to clamp down on these ***** tricks !

  • supasaffa Chetty (@supasaffa) reported

    @virginmedia @JohnLewisRetail Virgin media the most pathetic organisation around. Customer service is horrendous and the staff completely incompetent. Now I will get a tweet saying let’s have a web chat even though I’ve done this multiple times with nothing recorded and no action taken. Useless bunch

  • Aimilew Aimi Lewis (@Aimilew) reported

    @virginmedia I've had intermittent broadband for over a week and your appalling online service and call centre are making it almost impossible to resolve. After following standard online instructions last week I eventually got a message saying you're aware of the problem

  • themillerseve15 themillerseve15 (@themillerseve15) reported

    @WeAreOpenreach why has your subcontractor Kelly Communications cut my Virgin media connection while installing next doors BT Openreach? Leaving a family without Internet or TV for 5 days and counting? Marketing ploy? I wouldn't dream of becoming a customer BTW.

  • AntJack81 Anthony (@AntJack81) reported

    @virginmedia Hi. It seems to be a problem with the power supply (not good when it's new!) but I've got a spare so it's fine now.

  • shanio1983 shane kelly (@shanio1983) reported

    @virginmedia cheers guys my broadband and TV down in my area since 1045am today I tried to work from home today but no joy thanks guys. Oh and to top it off I carnt watch TV ffs I need a commentary on how the jungle is going not only that I have to talk to my wife now cheers guys