Virgin Media Outage Report in Newton Mearns, East Renfrewshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newton Mearns, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Mearns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Newton Mearns, East Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Galston, Renfrew, Dumbarton, Coatbridge, Clydebank, East Kilbride, Paisley, Hamilton, Johnstone, Bothwell and Erskine.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Newton Mearns, Scotland
Latest outage, problems and issue reports in Newton Mearns and nearby locations:
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Charlene Durham
(@chaz1510) reported
from
Bishopbriggs, Scotland
@virginmedia 50 mins and counting Iv been in a queue to get through to customer services! This is what I want on a Friday night 👌🏼 ....still waiting
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Clodo Baggins
(@quality_rachni) reported
from
Kilmarnock, Scotland
@virginmedia hi, I've changed my mind about a contract I just took out and am in the 14 day cancellation period. I want to cancel the contract please.
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Need help with my account now being charged more for the same services
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Stuart MacPherson
(@dirty_stu) reported
from
Paisley, Scotland
@virginmedia is there a problem with the internet in my area PA2, my internet connection has been cutting out all morning
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David MacPhee
(@daveslikethese) reported
from
Barrhead, Scotland
@virginmedia just had broadband installed yesterday and it’s garbage. Fix it or disconnect it. I’m not paying for that crap!
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Pulse Breakfast Show
(@pulse_breakfast) reported
from
Glasgow, Scotland
Once again @virginmedia broadband down again its happening far too often these days might need to look at another supplier!
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Does anyone reply to tweets ? Because I have been trying to contact via message app tweets and sms and still not help at all! #MovingToSkySeemsLikeAGoodChoice
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Madeleine Black
(@madblack65) reported
from
Glasgow, Scotland
Unbelievablely poor customer service from @virginmedia Was waiting on phone for ages and spoke with me to be told my husband has to come home from work to deal with it!!! Day 2 no WiFi and I’m working from home and daughter finishing masters online 😤😤😤
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Need help with my account can someone from VM actually help me out as every time I phone I always get put on hold then hung up on !
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Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia I’m having a real problem trying to swap a sim, the one you sent has been lost and the phone no longer receives calls or texts, I’m about mental trying to work this out online and on the automated phone system, can you help?
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gordonnay
(@gordonnay) reported
from
East Kilbride, Scotland
@virginmedia broadband issues in G75, been up and down since 0600!
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Screebs69
(@screebs69) reported
from
Thornliebank, Scotland
@Sandy_McK @Virgin @virginmedia Download sky sports app and at the login page, there’s a virgin UK icon to log in. (Using virgin name and password) Certainly used to be able to watch it that way.
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Cheryl Taylor
(@cherry_slush) reported
from
Kilmarnock, Scotland
@virginmedia 6 wks I’ve been waiting for a call back to cancel my home phone package/review my tv package/deal with WiFi issues, your online service constantly displays error message and on,one chat is unresponsive! You have also failed to respond to a complaint I raised!
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Yvonne McAnenay Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia area 28 no service how long until it’s up and running please
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Screebs69
(@screebs69) reported
from
Thornliebank, Scotland
@Sandy_McK @Virgin @virginmedia Login page appears when you click on live TV
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Charlene Durham
(@chaz1510) reported
from
Bishopbriggs, Scotland
@eastbelfastgirl @virginmedia How bad is that! Honestly I appreciate staff are working from home but they are quick taking your money!
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Fork handles
(@ouigee) reported
from
Thornliebank, Scotland
@virginmedia can’t get through to anyone. How do I cancel my direct debit? You’ve totally screwed up before you’ve even installed
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thecontrarian
(@Larousse1968) reported
from
Glasgow, Scotland
@virginmedia can you tell me how to contact customer services please
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Madeleine Black
(@madblack65) reported
from
Glasgow, Scotland
@Interestedpty @virginmedia Who should I change to that actually gives a good service? 🤔🤔
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Michael Barnett
(@MichaelBarnet18) reported
from
Glasgow, Scotland
@virginmedia hey there, I can’t pick up any emails tonight. Is there a problem in the Glasgow area? Thanks, Michael
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Han Solo scoundrel for hire
(@nerfherder76) reported
@Jobbie1874 @skytv I would be too. Talk about bad timing. Sky have their issues at times but after how virgin media ripped me off I'd take sky every time.
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Callum Davis
(@caljdavis) reported
@virginmedia Customer services said they'd send out a prepaid package so that I can put the equipment inside and send back... That was at least a few weeks ago now. This is likely to be around the 4/5th time. I don't have an account number as it's over a year since I left. Still awaiting...
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✨Morena✨
(@_Melcee1) reported
@virginmedia Yes - issue is still not resolved
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Damen kelly
(@Damenkelly1) reported
@virginmedia Yeah how about money because I didn’t watch it and also money back cause I been on hold properly 2 hours in last week cause my internet keeps dropping out service gone bad going to Financial ombudsman to get out my contact
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Joe
(@joeboss87) reported
@virginmedia I worked in the CS function of a large FTSE100 company for three years out of my ten years, and by this point someone in Customer Experience would have done the right thing and taken ownership to get a resolution
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SWebby
(@scotlandcraigie) reported
@virginmedia please for the love of God answer your customer service phones 30 mins and counting
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Mrs S.
(@BluPrincess) reported
@connolly_lg @MichaelRosenYes @virginmedia I had an engineer round. Unfortunately virgin don't let them carry spare boxes anymore. You have to upgrade via the app. Guess what.... App does not work. Gives a 'you need to call' message. Wasted about 4 days, maybe weeks on hold. Awful, awful company 👎
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nick glesga
(@mickfaeglesga) reported
@virginmedia and now I got transferred to customer relations who just disconnected
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Liam Greene
(@liamgreene) reported
@virginmedia @BigIssue maybe invest on making sure your customer service staff aren't full on useless *****
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Dawn
(@DawnSunrise1) reported
@virginmedia Yes we signed in ok. It is lagging big time. In fact our whole service has been terrible lately. Lots of hiccups, juddering on playback, live, everything and i can't get anyone to help! We've done resets etc