Virgin Media

Virgin Media Outage Report in Newton Mearns, East Renfrewshire, Scotland

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The latest reports from users having issues in Newton Mearns come from postal codes G77.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Newton Mearns, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Mearns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Newton Mearns, East Renfrewshire, Scotland 04/21/2025 21:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Newton Mearns, East Renfrewshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Hamilton, Glasgow, Johnstone, Erskine, Paisley, Coatbridge, Renfrew, Dumbarton, East Kilbride, Newton Mearns, Uddingston, Kilmarnock and Clydebank.

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City Problem Type Report Time
United KingdomHamilton Phone
United KingdomGlasgow TV
United KingdomGlasgow TV
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Newton Mearns, Scotland

Latest outage, problems and issue reports in Newton Mearns and nearby locations:

  • CarolePaton Carole Paton (@CarolePaton) reported from Renfrew, Scotland

    @virginmedia Still waiting for a response. Customer service is an absolute joke.

  • YvonneDevlin2 Yvonne McAnenay Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia why my service area 28 Scotland not@🤬 working AGAIN get it SORTED

  • KoolMamma Carla🏴󠁧󠁢󠁳󠁣󠁴󠁿👩‍👦🐱🧘‍♀️🏃🏽‍♀️⚽️🔴⚪️ (@KoolMamma) reported from Glasgow, Scotland

    @virginmedia Still having constant issues with it I’m afraid.....

  • steebee35 Steebee (@steebee35) reported from Glasgow, Scotland

    @virginmedia I haven't been able to watch my virgin go app for months, continually being asked to register the same device to the point I can't watch anything, useless service

  • CarolePaton Carole Paton (@CarolePaton) reported from Renfrew, Scotland

    @virginmedia how do I speak to a human? We have a wifi blackspot. None of your recorded message options help. I need to speak to an actual person.

  • kammysingh74 Kammy Singh (@kammysingh74) reported from Coatbridge, Scotland

    @virginmedia It absolutely shocking that we have to wait nearly a week for an engineer to come out because we have no service at all. In the meantime, I cannot work from home which leads to us as a family losing money especially in the current climate...

  • Websergeant Stephen (@Websergeant) reported from Kilbarchan, Scotland

    @virginmedia is there a known problem in the PA10 area?

  • ScottCowan5 Scott Cowan (@ScottCowan5) reported from Glasgow, Scotland

    @virginmedia The agent over the phone checked with the support team, who advised that because the notes apparently say I didn't ask for a disconnection (I did) then the 30 days has to start from today. I am not paying up to the 9th of November as after Monday I will not be using the service.

  • CarolePaton Carole Paton (@CarolePaton) reported from Renfrew, Scotland

    @virginmedia still looking to speak to a human about the wifi blackspot in my home. Your App doesn’t work and pre recorded options are not relevant. Please advise or I cancel direct debit.

  • thenewpenny OG Nasty (@thenewpenny) reported from Renfrew, Scotland

    @virginmedia pls advise how I cancel my TV & broadband contract. The website and helpline are not providing any support.

  • ScottCowan5 Scott Cowan (@ScottCowan5) reported from Glasgow, Scotland

    @virginmedia I phoned up on the 15th of September and said I wanted my contract stopped after it ends, which is tomorrow. How is that not cancelling?! I was told I would need to call on the 9th or 10th to cancel my contract, so I phoned today. I'm guessing the calls are all recorded?!

  • robbo_1962 Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland

    @virginmedia There are no issues in my area and the tests found no faults. How do I do a hard wired test, do I need to connect a laptop somehow? Thanks

  • santimatalonga Santiago Matalonga (@santimatalonga) reported from Paisley, Scotland

    Dear utilities providers (ex @virginmedia & @BritishGas), if you are offering support via chat, embrace that communication is asynchronous. Can't wait around d for you to pay attention, but i will answer eventually. @hp instant ink got this concept. Ask them!

  • iain40 Iain Wilson (@iain40) reported from Glasgow, Scotland

    @virginmedia is there problem with ntlworld email accounts just now. Can receive emails but not send. Continually states smpt password wrong

  • robbo_1962 Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland

    @virginmedia Ah I think I see my issue. It’s the M50 broadband package so I think 54 mbps is about average

  • RonnieM87485 RonnieM (@RonnieM87485) reported from Glasgow, Scotland

    @debbievee25 @Lord_Carson12 @virginmedia I'm in Balornock, no issues here.

  • mhairic88 Mhairi Crolla (@mhairic88) reported from Cambuslang, Scotland

    @virginmedia hi is there a problem with sound. Half my channels dont have sound.

  • cdoolan78 Charles (@cdoolan78) reported from Kirkintilloch, Scotland

    @virginmedia can u get my WiFi sorted not paying £54 for this **** going to another company this is the third day running and not even getting a response of u !! Supposed to get 108mb and getting 5🤬🤬

  • andybryan11 Andy Bryan (@andybryan11) reported from Glasgow, Scotland

    @virginmedia is there an issue with the TV GO app? Had an error message last 2 days?

  • allymcnab1 Ally (@allymcnab1) reported from Clydebank, Scotland

    @virginmedia tv go app not working,, trying to sign in keep getting,,, oops service not available at the moment try again later ,, any fixes

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mikemurff Mike Murphy (@mikemurff) reported

    @virginmedia Thanks for your reply. I have had 6 months of appalling fibre broadband reliability and have tried to raise a complaint. I have called on 5 occasions to do so and not one of your advisors has fulfilled their commitment. What do you suggest?

  • claires1602 Claire Stewart (@claires1602) reported

    @virginmedia Yes I am still experiencing issues and your customer service failed to even help

  • claires1602 Claire Stewart (@claires1602) reported

    @virginmedia Slow internet speed. Done speed test which was 209 and I’m on the 500mb. I’ve done all the relevant resets etc and nothing

  • BethanyAnnx BethanySeabright❤ (@BethanyAnnx) reported

    @virginmedia is Virgin Mobile down in the ME2 area?

  • Jwat73 Julian Watson (@Jwat73) reported

    @TonyMaroulis @virginmedia I probably will. On call for 40 mins. Virgin Media deliberately make it difficult to cancel.

  • kate_driver kate driver (@kate_driver) reported

    @virginmedia We were never given or were never asked for a code

  • jillcaulfield92 Jill (@jillcaulfield92) reported

    @michaelbishop24 @virginmedia It’s a shame @virginmedia don’t have an automatic system to update paying customers about their frequent faults and total loss of service! They are quick enough to take our money…not sure what I am paying for now… certainly not for service or customer care!

  • andpompey Pompey Music (@andpompey) reported

    @virginmedia Just need someone to ring me to simply reinstate my service , not much to ask

  • kate_driver kate driver (@kate_driver) reported

    @virginmedia Yes refer a friend scheme! We did it all over the phone but haven’t received any money! Virgin are saying we didn’t use a referral code but we were never given nor were asked for one !

  • crystallinepunk Belal (@crystallinepunk) reported

    @virginmedia I already called up and resolved the issue your company caused. Maybe next time don't make decisions that can impact a customers account during time frames that they can't contact you during.