Virgin Media Outage Report in Newton Mearns, East Renfrewshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newton Mearns, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Mearns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Newton Mearns, East Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Dumbarton, Uddingston, East Kilbride, Erskine, Hamilton, Coatbridge, Galston, Johnstone, Paisley and Kilmarnock.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Dumbarton |
Wi-fi | |
| Glasgow |
Internet | |
| Uddingston |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newton Mearns, Scotland
Latest outage, problems and issue reports in Newton Mearns and nearby locations:
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rachael
(@rchlcrns) reported
from
Glasgow, Scotland
@Melfyx @virginmedia They are truly thee worst WiFi company in the whole world I loathe them
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anne collins
(@Perdita21) reported
from
Glasgow, Scotland
@virginmedia WiFi signal weak in G129UE again. I thought this had been resolved after 2 days. Fed up !!!
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Britteny Gibson (Cox)
(@BrittenyCox) reported
from
Glasgow, Scotland
@virginmedia We don’t have a home phone hooked up. So If I phone, I’ll be charged on my mobile. Can I please have the contact details of the complaints department. It’s unacceptable that Virgin thinks its okay to let their customers go without service for several hours.
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Tessy B
(@tessybee10) reported
from
East Kilbride, Scotland
@virginmedia meant to have 3 months free in a new house trying to charge £137.90 after talking to customer services absolutely no help whatsoever please IM me
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Karen Goldie
(@alakaza1975) reported
from
Clydebank, Scotland
Worst customer service I have ever experienced @virginmedia as a customer for 20 years I have never been treated so bad in all my life, would think twice if you are a customer of Virgin Media and switch to someone else 😡😡
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Britteny Gibson (Cox)
(@BrittenyCox) reported
from
Glasgow, Scotland
@virginmedia Sorry, I can say for certain regarding wired as I don’t have an ethernet cable to test but wireless is constantly down - usually a few times a day signal completely stops.
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Lisa Louise Geary
(@Lisa_Louise89) reported
from
Clydebank, Scotland
@virginmedia yet again more shocking customer service from virgin media ! @richardbranson how you can be proud of your company I do not know. #bringthecallcentersbacktotheuk
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George Cochrane
(@GeorgeCochrane1) reported
from
Glasgow, Scotland
@MotoNutJob @virginmedia Thing is BB appears to be regional. Different providers give better service in different regions. You cant even recommend switching to supplier 'X' Good luck!
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🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia what's the deal with the skysports f1 hd channel , it's not working
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anne collins
(@Perdita21) reported
from
Glasgow, Scotland
@virginmedia help Virgin Media. Broadband in Glasgow G129UE down for 2nd Day. No text updates. 2 calls to India useless. I will be leaving if this is your idea of customer care!
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@virginmedia help please I tweet in twice now REPLY
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Andrew Donnelly
(@donners32) reported
from
Glasgow, Scotland
10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles
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Stuart O'Kane
(@discostu67) reported
from
Glasgow, Scotland
@virginmedia It tells me there is a problem with my tv service which is working fine and my broadband is ok which it is not, this has been going on for weeks now
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🌞Kirsty🌞
(@kirsbonj) reported
from
East Kilbride, Scotland
@virginmedia TiVo box stuck on starting up. Been like this since 8am. Have reboot everything. WiFi Ok!! G74 area. Is there an issue
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Loyal🐻Since 87🇬🇧
(@debbievee25) reported
from
Glasgow, Scotland
What Is It With @virginmedia you pay an absolute fortune for their services & at least 3 times a month your services goes down!! WTF! What’s the deal with your internet service now!
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ALAN
(@GOTHICGUY270477) reported
from
Cambuslang, Scotland
@virginmedia This is the second time you lost my house number you gave me free movies for 3 moths then assured me it wouldn’t happen again and it has I’m also going to Ofcom about your recommend a Freind feature I did it the right way and I’m be treated like an idiot
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Britteny Gibson (Cox)
(@BrittenyCox) reported
from
Glasgow, Scotland
@virginmedia Yes and checked service it nothing is listed. Rebooted the router twice.
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anne collins
(@Perdita21) reported
from
Glasgow, Scotland
@virginmedia Yes. I was assured that it would be fixed by 9.20 this morning after dealing with support from abroad that took 20 mins. Tried again 7 hours later and same result.
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Decdoc
(@Newlandsdoc) reported
from
Glasgow, Scotland
@virginmedia Still same problem. Internet dropping off 6 or 7 times a day. Tried all@your fixes getting nowhere
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@virginmedia my WiFi light is flashing on and off on my 3.0 hub can you help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kim P
(@KP1680) reported
@virginmedia your customer service is shocking! I can't get answers online, I rang up and got disconnected, so I rang again and requested the text service, and surprise surprise I did NOT get a text to use that service!!
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Castlegate FS
(@castlegate_fs) reported
@virginmedia never dealt with such a dishonest, difficult and unhelpful company in my life. Not following GDPR procedures one bit! Requested my data and had nothing within any set timeframe!
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Aaron Must Shield
(@Logical1966) reported
@virginmedia Yes thanks and it was the replacement router that was also faulty as I explained last week new 3rd router working ok now - sometimes us customers need to be listened too and not lied to about sending equipment out when you didn’t also I’ve had no internet service for over a week
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Debbie
(@debsgreen82) reported
@virginmedia I have and yet again you have outage issue, last week we had no broadband for 2 days!!! Not good enough!
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yes
(@mr_paani_melon) reported
@virginmedia That's the frustrating part. No resolution, can't do anything other than complaints. Are we allowed compensation for this long outages?
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Simran Chhugani
(@simranchhugani) reported
I cannot wait to finally move to an area where @virginmedia does not have a monopoly after 5 years of dealing with this awful service. This is not the first time that this exact same thing had happened. Any recs for better broadband providers?
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AmbientCrypto
(@CryptoAmbient) reported
Anyone know if Virgin Media in the UK throttles Tor traffic? My Internet is fine in general but my @getumbrel #BTC node has never got beyond 45% on downloading the blockchain history - in two months of being on!
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assaish
(@assaishmalik) reported
@virginmedia I know that the whole of London is having issues
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Andrew O'Dell
(@odellandy) reported
@OpenreachHelp @virginmedia seen a key left in an exchange box local to me. Don’t know who’s it is or if I should remove it to avoid any damage so letting you know. DM me if needed.
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Daniel Mc
(@Dan_T_Mc) reported
Dearest @virginmedia I'd really like my boss not to be constantly shouting at me due the unreliability of your WiFi ATM. Working from home is enough of a ball ache. Yes I've done every to try and resolve it, no there is no service issues in my area