Virgin Media

Virgin Media Outage Report in Newton Mearns, East Renfrewshire, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Newton Mearns, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Mearns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Newton Mearns, East Renfrewshire, Scotland 02/22/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Newton Mearns, East Renfrewshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Galston, Johnstone, Bothwell, Erskine, Hamilton, Blantyre, Strathaven, Dumbarton, Uddingston, East Kilbride, Coatbridge, Paisley and Kilmarnock.

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City Problem Type Report Time
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Newton Mearns, Scotland

Latest outage, problems and issue reports in Newton Mearns and nearby locations:

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @virginmedia Since last Friday I have spent over 4.5hrs in queues for your Teams with no avail. I’ve tried the community forum, live messages, you’re site (which is down) so this has been ongoing but with no resolve from you.

  • euankirkpatric1 Euankirkpatrick (@euankirkpatric1) reported from Glasgow, Scotland

    @virginmedia please can you help me with my 200 mb broadband it keeps crashing a lot and all most impossible to play online gaming on the verge of cutting it of and going with another supplier please help thanks

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @Kevin38801124 @virginmedia I’m trying to get out of the contract. The hassle is too much. Every couple of months something happens and it’s never resolved accordingly. The amount of engineer visits I’ve had. Ridiculous

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @Kevin38801124 @virginmedia They don’t care. Cancel and they’ll bill you for the remainder of your contract and do this til you give in and pay, even if the service is so appalling you’ve had to cancel. Even from their own site the amount of frustration is awful. And to direct an irate customer to that 🤯

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @virginmedia Still no service. It seems to connect then disconnect itself. This has been from Friday 12.30pm til today..

  • graemeT2010 graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    Can you please is there a issue with WiFi 3.0 hub WiFi light is on and the arrows lights are flashing help @virginmedia

  • welshref Paul Collier (@welshref) reported from Glasgow, Scotland

    Also, Virgin Media lost a long standing and loyal customer for their awful communication and lack of loyalty.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @scottmaguire4 @Kevin38801124 @virginmedia I tried retentions previously but because I had 20months still in my contract (I’ve been with them 9yrs but apparently package changes mean new contract dates) they weren’t giving s ****.

  • weenixxx Nicola (@weenixxx) reported from Glasgow, Scotland

    @virginmedia your customer service agent has just hung up on me after you gave me terrible service and I asked to speak to a manager. Very very unhappy!!!

  • fatshez Chris (@fatshez) reported from Glasgow, Scotland

    @virginmedia Done twice. Still no service.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    Still broadband issues in my area G4 @virginmedia This has not been sorted since Friday despite the message online that it was.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @virginmedia I’ve followed all these steps and been on phone waiting on Technical for 45mins. There was a known issue yesterday that was being fixed apparently. Since then no broadband access.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @virginmedia Wow that community page hasn’t filled me with. You have endless pages of unhappy users it seems and with similar broadband issues.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @Kevin38801124 @virginmedia 2 attempts at contacting their tech dept. 90mins in total waiting, I gave up. They directed me to a forum for help. But all that showed me was I wasn’t alone. 😡

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    @virginmedia 😴 just fix it

  • dgmackenzie_uk David MacKenzie (@dgmackenzie_uk) reported from Cambuslang, Scotland

    @virginmedia is there an email address I can report a problem. All services went down at 17.15 for last three evenings and I'm struggling to explain to call centre. Thanks.

  • CalumLewsley 🍀Cal😎😝 (@CalumLewsley) reported from Glasgow, Scotland

    Anyone know a better wifi deal than virgin media as theres no point paying over 60quid a month for a ******* SHITE wifi signal keeps dropping

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    Still no broadband. Since yesterday 12.30pm @virginmedia Ridiculous service.

  • JLW1006 WALKER JAMES🍁™️ (@JLW1006) reported from Glasgow, Scotland

    Why has my broadband been down since 12.30 yesterday @virginmedia

  • kellymcelhill87 Kelly Ann Ferguson (McElhill) (@kellymcelhill87) reported from Clydebank, Scotland

    @virginmedia I have been a customer for years but my bills have become over double what it started I decided to leave, but realised broadband is probably better with virgin! I found a deal on uswitch that was good, to be told no I have to pay double that offer as its only for new customers

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ClancyAllyson Allyson Clancy (@ClancyAllyson) reported

    @virginmedia So your telling me your engineer who created the internal problem that you can’t book another appt ? That I’m left using all phone data to access anything and no home school and that’s ok ?????????

  • sophiem74686716 sophie mitchell (@sophiem74686716) reported

    @virginmedia I think we know there isn’t a fault in the area. If some money could just be put in to improving the service for everyone. It certainly costs enough.

  • Martin4Satan Martin 💙 (@Martin4Satan) reported

    @peterboroughtel Virgin Media is still down in parts of the city since yesterday. Their website is indicating a damaged cable, any word on if it is related to the City Fibre works?

  • beanjimo Benjimo (@beanjimo) reported

    @virginmedia Internet and WiFi is acting a bit odd. Got a green WiFi signal light on and two green arrow things blinking. No internet on my PC (connected to internet by a wire) and its asking me to 'sign in' (which I've never had to do before) on my phone. Any clue what this is?

  • felderston Oliver Feldwick (@felderston) reported

    @oliviasolon @virginmedia It’s good but you’ll want to upgrade the router - the default one they give you is garbage.

  • jackco111 Jackco111 (@jackco111) reported

    @virginmedia my internet is currently down and I am missing work because of this sort it out. Has happened like 4 times this year u need to sort ur **** out

  • jackco111 Jackco111 (@jackco111) reported

    @beanjimo @virginmedia Having same problem I’m connected but won’t ******* work

  • AlMoore81 Alan Moore (@AlMoore81) reported

    Just waiting 90minutes for @virginmedia to pick up the phone. Broadband had dropped 5 times in 2 days. Lots of helpful suggestions while I wait on how to pay for your shite service, which is great.

  • KellyChloek Chloe Kelly (@KellyChloek) reported

    @virginmedia That’s proving impossible as I’m no longer a customer and now having to pay extortionate rates to call your team. I’ll be taking my complaint to ofcom as it’s clear breach of contract on Virgin Media’s part. No one replies to my messages and it’s being made purposefully difficult

  • Donaldosaurus Donaldosaurus (@Donaldosaurus) reported

    @oliviasolon @virginmedia Expensive and downgrading is needlessly difficult, but v fast. Used to have stability issues but it's been pretty good the last few months.