Virgin Media Outage Report in Newton Mearns, East Renfrewshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newton Mearns, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Mearns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Newton Mearns, East Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Galston, Paisley, Erskine, Renfrew, Dumbarton, Kilmarnock, Bothwell, Hamilton, Coatbridge, Clydebank, East Kilbride and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Galston |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Newton Mearns, Scotland
Latest outage, problems and issue reports in Newton Mearns and nearby locations:
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lesley
(@ycruiselesley) reported
from
Newton Mearns, Scotland
@virginmedia Not an acceptable service answers really are just to make you go away, which sadly I will now be from from virgin media
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Yvonne Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia Well yes it have did the test on my virgin media app why can’t virgin media put a notice or send a notice on this app to tell us network problems in certain areas and also this twitter page why cant it be updated with area out of service terrible 😡
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Karen hughes
(@Keh3112) reported
from
Milngavie, Scotland
@virginmedia every night our service drops out saying invalid internet connections . I’ve had a new router, there’s no flashing lights just no connection! Can watch tv but not catch up /on demand. Has went on for months! Fed up phoning 🙄
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Kimo
(@flyingscotjim) reported
from
Newton Mearns, Scotland
@virginmedia @ycruiselesley It seems there is cynical removal of channels and an increase in monthly costs at the same time. This coupled with the exorbitant costs of the helpline add up to very poor value for money
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lesley
(@ycruiselesley) reported
from
Newton Mearns, Scotland
@virginmedia Sorry they never bothered to get back to me yesterday last message at 15.59 to say looking at account then nothing!
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Yvonne Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia my WiFi is on and off can you confirm if there is a network problem on my area Glasgow G20
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Colin Burrows
(@TheBuzzard1319) reported
from
Glasgow, Scotland
@virginmedia It was ur customer service staff that caused the problem in the first place I’m certainly not goin to be contacting virgin when they should be contacting me, I’ve lost a day off work due to the incompetence of the customer service staff
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Paolo
(@paolodi67) reported
from
Cambuslang, Scotland
Everyone should cancel their direct debits for @virginmedia until they start answering their calls and allowing people to downgrade their packages. We’ll soon hear from them then. Please RT #virginmedia
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Nacho Man 🇬🇧🏐
(@nachoman18721) reported
from
Glasgow, Scotland
My current Virgin Media package: £100. To renew my contract package £120. If I was a new customer £80 WHAT A JOKE. @virginmedia
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lesley
(@ycruiselesley) reported
from
Newton Mearns, Scotland
@virginmedia This is a premium no will cost more than monthly saving, looking onto this it would appear lots of customers have same issue, I was totally mislead by your staff as told them I wanted same channels would rather take this forward with a written complaint please advise how
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amanda brown
(@ab533) reported
from
Milngavie, Scotland
@virginmedia I notice you have ignored me I want to complain as not only have I had crap service I have also had an e mail I am being billed for Netflix! I don’t have an account Never have You are scamming me. I can’t wait to cancel my service after 15 yrs Coz you are incompetent
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Stephen
(@EstebanRum) reported
from
Dumbarton, Scotland
@virginmedia absolutely shocking service and 0 for customer care😡#poorattitude #rude time to try @SkyUK I guess.
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lesley
(@ycruiselesley) reported
from
Newton Mearns, Scotland
@virginmedia Sorry but this number is useless I think it automated not a person! Have no intention of sorting out my problem unless I phone a premium no. Will now be changing provider, 30 years plus with virgin/ntl had enough
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Eilish
(@eilishmcaleer7) reported
from
Clydebank, Scotland
@virginmedia no longer a virgin media customer, still waiting on my cheque of the amount I’m owed being posted to my new home address
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Alan McGown
(@alanmcgown) reported
from
Hamilton, Scotland
Looks like a bad move trying to contact @virginmedia when you are held on hold for an hour and still waiting
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Stewart Priest 🌈 🏒
(@itsjuststewart) reported
from
Clydebank, Scotland
@virginmedia Thanks ML. My issue is with the misleading info in your initial comms to me. It does not reflect what @TurgenSec says is in the database. I don’t particularly care what you say to the ICO. Your first duty as the data controller is to me, the subject of the data.
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James Meaney
(@Jamzi) reported
from
Glasgow, Scotland
@virginmedia Rebooting and factory resetting doesn’t help, unfortunately. I switch the hub to modem mode, the light goes purple like it should, connect the other router but this then shows no internet
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Maniche
(@McManiche) reported
from
Glasgow, Scotland
@virginmedia I am having a nightmare trying to speak to someone in your team. What a disaster your customer service is. Coming to you soon @SkyHelpTeam. Help!
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Yvonne Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia My Internet connection has been buffering since last week it came back on this morning then just 10 minutes ago went back off I turned the router on and off and it seems fine but it is really annoying so I would like to know if they are problems in my area 28
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Margot McCuaig
(@MargotMcCuaig) reported
from
Glasgow, Scotland
@mikeybhoy11 @virginmedia Long may that continue. Checked their site and there’s an issue in Glasgow. Was intermittent all day and now gone completely 😭
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lalaine Cayaban
(@laine482012) reported
@virginmedia Hi Serena, thank you so much for coming back to me. It is indeed pixellated for two months now. A lot of squares every time every channels very frustrating when you are watching.Yes please if you can help phone calls are so frustrating.
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Jesse Rue-DeLuca
(@J_RueDeLuca) reported
@virginmedia Again, it says no issues when there clearly is an issue, it's been like this for a week now and I work from home.
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Liam
(@tidy_liam) reported
@virginmedia hi my internet is down can you check the issue for me please?
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🌷James 🌹
(@JamesGardening) reported
@dannybolts @virginmedia same here mums been at it all day only now scrolling there twitter search seems bigger issue @virginmedia
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Samantha N
(@Samanth11242542) reported
@virginmedia ridiculous service, we were meant to have internet installed on 23rd, got told on the 21st you don't have a permit from the council and we still have no internet. Three of us are meant to work from home and can't! Told we could apply for an internet dongle but still
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Chris Kane
(@ChrisKane95) reported
@virginmedia how do I get your sales team to stop harassing me? They've called me 10 times now in the last 48 hours and each time I've told them to stop calling me and that I'm not interested in buying anything from them then they hang up and call again an hour or 2 later
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Steve Walters
(@SteveWa13630733) reported
@virginmedia No because I can’t get to the email through My Virgin Media - goes to a sorry message. A very sorry shambles. I am in a queue on the phone waiting for someone to sort the problem. It is because your company is getting rid of the .com email addresses but did not tell customers.
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natalie weatherley
(@natsprat1) reported
@pushpoppwn @virginmedia Mines still not working . On hold as normal …. #agony
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Richie Knight
(@richiechuff) reported
@virginmedia @O2 Hi changed package 2 Months ago however you have charged is one month over 30 pound & then 40 pound more another month the charges don’t even make sense as we are supposed to be paying 60 pound care were about as useful as a chocolate fireguard can you help before we go to offcom
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Les B
(@OctoLes) reported
@virginmedia Thanks. I have had a text with a link to cancel.