Virgin Media

Virgin Media Outage Report in Newton Mearns, East Renfrewshire, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Newton Mearns, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newton Mearns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Newton Mearns, East Renfrewshire, Scotland 12/18/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Newton Mearns, East Renfrewshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Hamilton, Dumbarton, Galston, Paisley, Erskine, Renfrew, Kilmarnock, Bothwell, Coatbridge, Clydebank and East Kilbride.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Newton Mearns, Scotland

Latest outage, problems and issue reports in Newton Mearns and nearby locations:

  • YvonneDevlin2 Yvonne Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia my WiFi is on and off can you confirm if there is a network problem on my area Glasgow G20

  • itsjuststewart Stewart Priest  🌈 🏒 (@itsjuststewart) reported from Clydebank, Scotland

    @virginmedia Thanks ML. My issue is with the misleading info in your initial comms to me. It does not reflect what @TurgenSec says is in the database. I don’t particularly care what you say to the ICO. Your first duty as the data controller is to me, the subject of the data.

  • ycruiselesley lesley (@ycruiselesley) reported from Newton Mearns, Scotland

    @virginmedia This is a premium no will cost more than monthly saving, looking onto this it would appear lots of customers have same issue, I was totally mislead by your staff as told them I wanted same channels would rather take this forward with a written complaint please advise how

  • YvonneDevlin2 Yvonne Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia My Internet connection has been buffering since last week it came back on this morning then just 10 minutes ago went back off I turned the router on and off and it seems fine but it is really annoying so I would like to know if they are problems in my area 28

  • ycruiselesley lesley (@ycruiselesley) reported from Newton Mearns, Scotland

    @virginmedia Sorry but this number is useless I think it automated not a person! Have no intention of sorting out my problem unless I phone a premium no. Will now be changing provider, 30 years plus with virgin/ntl had enough

  • ycruiselesley lesley (@ycruiselesley) reported from Newton Mearns, Scotland

    @virginmedia Not an acceptable service answers really are just to make you go away, which sadly I will now be from from virgin media

  • eilishmcaleer7 Eilish (@eilishmcaleer7) reported from Clydebank, Scotland

    @virginmedia no longer a virgin media customer, still waiting on my cheque of the amount I’m owed being posted to my new home address

  • IainBaileIain Iain J. (@IainBaileIain) reported from Milngavie, Scotland

    @gillykim55 @virginmedia Think you need to do that by phone. I've not found a way of removing stuff before. They are happy enough to sell you more of their crap online. I'm thinking of ditching @virginmedia entirely. Apart from broadband I dont think I actually use anything else i get from them

  • ab533 amanda brown (@ab533) reported from Milngavie, Scotland

    @virginmedia I notice you have ignored me I want to complain as not only have I had crap service I have also had an e mail I am being billed for Netflix! I don’t have an account Never have You are scamming me. I can’t wait to cancel my service after 15 yrs Coz you are incompetent

  • Keh3112 Karen hughes (@Keh3112) reported from Milngavie, Scotland

    @virginmedia every night our service drops out saying invalid internet connections . I’ve had a new router, there’s no flashing lights just no connection! Can watch tv but not catch up /on demand. Has went on for months! Fed up phoning 🙄

  • ycruiselesley lesley (@ycruiselesley) reported from Newton Mearns, Scotland

    @virginmedia Sorry they never bothered to get back to me yesterday last message at 15.59 to say looking at account then nothing!

  • YvonneDevlin2 Yvonne Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia Well yes it have did the test on my virgin media app why can’t virgin media put a notice or send a notice on this app to tell us network problems in certain areas and also this twitter page why cant it be updated with area out of service terrible 😡

  • McManiche Maniche (@McManiche) reported from Glasgow, Scotland

    @virginmedia I am having a nightmare trying to speak to someone in your team. What a disaster your customer service is. Coming to you soon @SkyHelpTeam. Help!

  • paolodi67 Paolo (@paolodi67) reported from Cambuslang, Scotland

    Everyone should cancel their direct debits for @virginmedia until they start answering their calls and allowing people to downgrade their packages. We’ll soon hear from them then. Please RT #virginmedia

  • EstebanRum Stephen (@EstebanRum) reported from Dumbarton, Scotland

    @virginmedia absolutely shocking service and 0 for customer care😡#poorattitude #rude time to try @SkyUK I guess.

  • MargotMcCuaig Margot McCuaig (@MargotMcCuaig) reported from Glasgow, Scotland

    @mikeybhoy11 @virginmedia Long may that continue. Checked their site and there’s an issue in Glasgow. Was intermittent all day and now gone completely 😭

  • TheBuzzard1319 Colin Burrows (@TheBuzzard1319) reported from Glasgow, Scotland

    @virginmedia It was ur customer service staff that caused the problem in the first place I’m certainly not goin to be contacting virgin when they should be contacting me, I’ve lost a day off work due to the incompetence of the customer service staff

  • alanmcgown Alan McGown (@alanmcgown) reported from Hamilton, Scotland

    Looks like a bad move trying to contact @virginmedia when you are held on hold for an hour and still waiting

  • flyingscotjim Kimo (@flyingscotjim) reported from Newton Mearns, Scotland

    @virginmedia @ycruiselesley It seems there is cynical removal of channels and an increase in monthly costs at the same time. This coupled with the exorbitant costs of the helpline add up to very poor value for money

  • nachoman18721 Nacho Man 🇬🇧🏐 (@nachoman18721) reported from Glasgow, Scotland

    My current Virgin Media package: £100. To renew my contract package £120. If I was a new customer £80 WHAT A JOKE. @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DizzeeGazcal Gary M (@DizzeeGazcal) reported

    @SarahLongfield_ @Ak39380645Umair @virginmedia Unfortunately my O2 signal has been shocking all afternoon and I'm also in Giffnock, so that's news to me. Thanks!

  • kickestar kicker (@kickestar) reported

    @virginmedia I wasn't able to speak to a human. I was sent a link to your app to check for issues in my area Then I was told they had run a check remotely on my equipment and found no issue. Then the call ended

  • Ammi_Shah Ammi Shah (@Ammi_Shah) reported

    @virginmedia And just noticed your question, yes the service status says there is an issue in my area

  • LenFPS 🍥 (@LenFPS) reported

    @virginmedia G53 6SR issue is delayed until 23rd. I’ve been offline since the 11th. I’ve just paid £100+ last night for my bill. What’s going on? This is a joke.

  • JasonAr96421510 Jason Arthur (@JasonAr96421510) reported

    @virginmedia Shocking pre install service from VM. They Cancelled fibre broadband 3 times since 29/11/22. Due for latest install TOMORROW and they cancelled it AGAIN today. Latest install date of 8/2/23 Had no net since Jan 2nd. Hopeless company. Avoid avoid avoid

  • JadeBoo1995 jade louise (@JadeBoo1995) reported

    @virginmedia Internet down saying router not connected properly when it is absolutely fuming

  • aliceevansss Al🌚 (@aliceevansss) reported

    @virginmedia customer service is shocking - can’t get through on the phone, can’t do an online chat, and they still haven’t sorted my issue that I’ve raised with them THREE times🙃 what exactly am I paying for?🫠

  • LauraVCook1980 Laura Cook (@LauraVCook1980) reported

    @virginmedia please stop with the sales calls! I won’t answer them as I’m abroad until April. You can’t help me by pausing my monthly payments while I’m not using the service so stop bothering me! Have silenced calls from you now.

  • jonnyyymartin woodyinho (@jonnyyymartin) reported

    @virginmedia I’ve spoken to your online help team 5 times in the last 2 weeks for several hours and they just pass me around to different areas and then lie and tell me my issue is fixed when it isn’t just to end the chat. if my issue isn’t sorted next time I’m going to leave

  • Lancress Emma Silversides (@Lancress) reported

    @virginmedia our Wi-Fi has been terrible for a week now, drops out, poor connection, very slow. I’m sick of this