Virgin Media Outage Report in Ochiltree, East Ayrshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ochiltree, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ochiltree and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Ochiltree, East Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Galston and Irvine.
| City | Problem Type | Report Time |
|---|---|---|
 Galston |
Internet | |
| Galston |
Internet | |
| Galston |
Internet | |
| Irvine |
Internet | |
| Galston |
Internet | |
| Galston |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Ochiltree, Scotland
Latest outage, problems and issue reports in Ochiltree and nearby locations:
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Stoo
(@BigStoo92) reported
from
Irvine, Scotland
@virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?
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Duncan #StayTheFuckHome
(@BlueScareBot) reported
from
Ayrshire, Scotland
@robmurray11 @virginmedia Just checked and mine is down to 23. Yet last week, which was also the lockdown, it was still 350-400 🤔
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🏴ALBA_Shxdy🇬🇧
(@Slim5hdy) reported
from
Irvine, Scotland
Once again I’m having problems @virginmedia , a 100mb connection that gives 3mb p/s with 17% packet loss . Sort it out
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Colin Marr
(@TheQwertmaster) reported
from
Ayrshire, Scotland
@virginmedia called your customer helpline 3 times & cut off each time! Booster has packed in which means half the house has no WiFi (small bungalow so not exactly a mansion but need 3 boosters). How do I get a replacement issued while I find a more reliable WiFi provider.
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Ian Devlin
(@thecameranerd) reported
from
Irvine, Scotland
@virginmedia @SkySportsBoxing this pay per view is an absolute Joke!! I keep getting error messages and signal drops. So happy I spent £26 on this.
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Yeti
(@yetiayrshore) reported
from
Troon, Scotland
@virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia internet is terrible last 24 hrs, play the playstation it goes off, watch netflix it goes off, using my data to come online, your service is a joke
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Kieran McClung
(@KieranWMcclung) reported
from
Troon, Scotland
@virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?
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Ben Paterson✌️
(@paeterson3) reported
from
Ayrshire, Scotland
@KyleDunn_x @virginmedia Mate wtf is going on with it man
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Garth Westland
(@GarthWestland) reported
from
Ayrshire, Scotland
@virginmedia Thanks. Checked with neighbors and they are fine so must be a local issue. Will reboot router and check cables etc.
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Eck
(@Alexsmith1966) reported
from
Kilmarnock, Scotland
@virginmedia dreadful customer service, if your diverting customers to your website due to your inability to answer calls making sure it works might be an idea?
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Clodo Baggins
(@quality_rachni) reported
from
Kilmarnock, Scotland
@virginmedia hi, I've changed my mind about a contract I just took out and am in the 14 day cancellation period. I want to cancel the contract please.
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Cheryl Taylor
(@cherry_slush) reported
from
Kilmarnock, Scotland
@virginmedia 6 wks I’ve been waiting for a call back to cancel my home phone package/review my tv package/deal with WiFi issues, your online service constantly displays error message and on,one chat is unresponsive! You have also failed to respond to a complaint I raised!
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David Lamont
(@Lammie1903) reported
from
Kilmarnock, Scotland
@virginmedia 5 days down the line and still having major issues with streaming going to be 2021 at this rate before we're able to finish Homeland. Been trying to watch season 3 for 2 weeks and only 4 episodes in 😠😠😠
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Max
(@Maxywalton) reported
from
Ayrshire, Scotland
@virginmedia currently moved to a new house and apparently the best option for me is to leave because there’s an active subscription, your advisor was so bad, all I want is my broadband to be switched to my new address !!!!!
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DaveDickie
(@Max_Fax) reported
from
Irvine, Scotland
@virginmedia still not working but looks like it’s still taking money for a service it can’t provide.
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Martin McCluskey
(@MartinMcC1984) reported
from
Ayrshire, Scotland
@virginmedia I have been trying to call Virgin Media for weeks. can someone help get me a call back
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David Lamont
(@Lammie1903) reported
from
Kilmarnock, Scotland
@virginmedia please sort out your broadband. Despite speed test showing great speeds of 200mbs download and 21 mbs upload I've been having connection issues for the past couple of weeks. Very difficult to watch Netflix etc due to buffering. Have reset router to no avail 😠
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Andrew Gilligan
(@stradaman65) reported
from
Ayrshire, Scotland
@virginmedia Thank you will do that , but my point is why has it gotten so bad in last few week , only since you replaced my hub! Same devices in same rooms are shockingly bad now. What multiple external factors now are you referring to ?
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Max
(@Maxywalton) reported
from
Ayrshire, Scotland
@EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Duffy
(@davidxduffy) reported
@virginmedia Thanks to my fantastic neighbours who let me piggyback on their WiFi I have connection again @virginmedia do your worst ha ha roll on @GiganetUK
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Slime_Dev (I do follow backs)
(@SlimeDev5) reported
@_jbbolter I have been lagging even with FPS unlocked lol Now it prob fixed Something that will never be fixed is my @virginmedia WiFi lol @Luigifan2162 will understand what I mean lol
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Hayley
(@HayleyVeeB) reported
@CommodoreLad @virginmedia That is @virginmedia with a 100 Mps connection. Piss take they are, and wont help at all.
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James Dean
(@djamesdean) reported
@virginmedia please explain what I'm supposed to do to give notice to cancel my contract. I've tried calling 5 times over the past week and each time the call rang off saying you were busy or systems weren't working. Tonight I finally got through... @MartinSLewis FYI (see thread)
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Gavin
(@19grand) reported
@superbowler4 @virginmedia Have been with BT for years Margaret. The service has been solid and reliable.
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A
(@AlexMolsy84) reported
@virginmedia my sister's been trying to cancel her bb contract all day. On hold twice for an hour each time and got cut off. Then on your online chat which was then changed to WhatsApp. She has has no response since 1pm...terrible customer service. How is she supposed to cancel?
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Adil Aurangzeb
(@adil_aurangzeb) reported
@virginmedia Just trying to find out if I can cancel my services.
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Benedict XXV
(@BenLamedica) reported
I can't even play Overwatch or League or FFXIV or any of the games I moved to that weren't impacted by my connection, I'm permanently on 3000-5000ms ping. @virginmedia fix your ******* service.
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nina inceman
(@ninau) reported
@virginmedia pls cancel my contract. I can’t get through, when I do I’m kept waiting and cut off. Not possible to do it on line. I’ve cancelled my Direct Debit as have a new provider £30 pcm cheaper than you 😡
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San17
(@San17travel) reported
@virginmedia I have tweeted several messages to Virgin about the problem and the response has been to call again. Firstly I could not get through to anyone by phone last weekend to discuss my VM bill. On Monday I finally spoke to Shazad. 1:2