Virgin Media

Virgin Media Outage Report in Ochiltree, East Ayrshire, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ochiltree, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ochiltree and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ochiltree, East Ayrshire, Scotland 05/17/2025 00:40

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ochiltree, East Ayrshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Ayr and Irvine.

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City Problem Type Report Time
United KingdomAyr Internet
United KingdomAyr Wi-fi
United KingdomAyr Wi-fi
United KingdomAyr Wi-fi
United KingdomIrvine Internet
United KingdomIrvine Internet

Community Discussion

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Virgin Media Issues Reports Near Ochiltree, Scotland

Latest outage, problems and issue reports in Ochiltree and nearby locations:

  • Max_Fax DaveDickie (@Max_Fax) reported from Irvine, Scotland

    @virginmedia still not working but looks like it’s still taking money for a service it can’t provide.

  • KieranWMcclung Kieran McClung (@KieranWMcclung) reported from Troon, Scotland

    @virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?

  • Slim5hdy 🏴󠁧󠁢󠁳󠁣󠁴󠁿ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, Scotland

    Once again I’m having problems @virginmedia , a 100mb connection that gives 3mb p/s with 17% packet loss . Sort it out

  • MartinMcC1984 Martin McCluskey (@MartinMcC1984) reported from Ayrshire, Scotland

    @virginmedia I have been trying to call Virgin Media for weeks. can someone help get me a call back

  • yetiayrshore Yeti (@yetiayrshore) reported from Troon, Scotland

    @virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.

  • StewartRoxburgh Stewart Roxburgh (@StewartRoxburgh) reported from Troon, Scotland

    @virginmedia are there service issues with broadband in ka10

  • BlueScareBot Duncan #StayTheFuckHome (@BlueScareBot) reported from Ayrshire, Scotland

    @robmurray11 @virginmedia Just checked and mine is down to 23. Yet last week, which was also the lockdown, it was still 350-400 🤔

  • Alexsmith1966 Eck (@Alexsmith1966) reported from Kilmarnock, Scotland

    @virginmedia dreadful customer service, if your diverting customers to your website due to your inability to answer calls making sure it works might be an idea?

  • GarthWestland Garth Westland (@GarthWestland) reported from Ayrshire, Scotland

    @virginmedia Thanks. Checked with neighbors and they are fine so must be a local issue. Will reboot router and check cables etc.

  • Lammie1903 David Lamont (@Lammie1903) reported from Kilmarnock, Scotland

    @virginmedia please sort out your broadband. Despite speed test showing great speeds of 200mbs download and 21 mbs upload I've been having connection issues for the past couple of weeks. Very difficult to watch Netflix etc due to buffering. Have reset router to no avail 😠

  • quality_rachni Clodo Baggins (@quality_rachni) reported from Kilmarnock, Scotland

    @virginmedia hi, I've changed my mind about a contract I just took out and am in the 14 day cancellation period. I want to cancel the contract please.

  • Lammie1903 David Lamont (@Lammie1903) reported from Kilmarnock, Scotland

    @virginmedia 5 days down the line and still having major issues with streaming going to be 2021 at this rate before we're able to finish Homeland. Been trying to watch season 3 for 2 weeks and only 4 episodes in 😠😠😠

  • sctsman64 brian (@sctsman64) reported from Irvine, Scotland

    @virginmedia my mother has been let down by your engineer promised he would be back to set up her new package no sign she’s left with no phone no tv and no internet not ideal for an 80 year old

  • jamiehilton19 Jamie (@jamiehilton19) reported from Hurlford, Scotland

    @virginmedia are useless arseholes! Fix ma WiFi or I’m reporting you to ma maw!!!! 😢😢

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia internet is terrible last 24 hrs, play the playstation it goes off, watch netflix it goes off, using my data to come online, your service is a joke

  • Maxywalton Max (@Maxywalton) reported from Ayrshire, Scotland

    @virginmedia currently moved to a new house and apparently the best option for me is to leave because there’s an active subscription, your advisor was so bad, all I want is my broadband to be switched to my new address !!!!!

  • Maxywalton Max (@Maxywalton) reported from Ayrshire, Scotland

    @EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time

  • thecameranerd Ian Devlin (@thecameranerd) reported from Irvine, Scotland

    @virginmedia @SkySportsBoxing this pay per view is an absolute Joke!! I keep getting error messages and signal drops. So happy I spent £26 on this.

  • cherry_slush Cheryl Taylor (@cherry_slush) reported from Kilmarnock, Scotland

    @virginmedia 6 wks I’ve been waiting for a call back to cancel my home phone package/review my tv package/deal with WiFi issues, your online service constantly displays error message and on,one chat is unresponsive! You have also failed to respond to a complaint I raised!

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia our internet is off and on constantly, its beyond a joke, an engineer was out last week fixing the neighbours for the exact same reason, said there was a problem in the cabinet, theirs is fixed now ours is unstable, probably just swapped the cables, get it sorted now

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • IndiaCCD India Collins-Davies (@IndiaCCD) reported

    @virginmedia I am trying to pay a (very small!) part of my latest bill having realised that my payment earlier in the month did not take all of the cost (has never happened before). Your website will not load the payment screen and I can't speak to a person on the phone. Help pls

  • Yonzinho06 John17 (@Yonzinho06) reported

    @virginmedia Please read everyones comments on twitter, this is not an isolated incident there's a problem with virgin being down on the M28 area

  • Raventomb Raventomb (@Raventomb) reported

    @virginmedia I dont want to spend further time on the phone to virgin media - im asking can we count on the guarantee given to me by your customer service team today that we will receive our set up box on 5th dec

  • RodBarnes1 Rod Barnes (@RodBarnes1) reported

    @virginmedia NOT EVERYTHING.. MY VIRGIN BROADBAND SERVICE WAS CRAP. Still 1/4 of the lowest they promised. Avoid like the FLU. Ping ms 40 Download Mbps 10.05 Upload Mbps 5.39

  • Yonzinho06 John17 (@Yonzinho06) reported

    Working from home and my Internet has been down all morning checked app and says everything is working when it obviously isn't virgin media really are a joke of a company

  • SiBarry81 Si Barry (@SiBarry81) reported

    @virginmedia I suspect things will return to your usual exceptional standard of intermittent service and four hour download times for movies and a necessity for me to restart my hub every few days to try and get some form of basic service. Worth every penny of the £55 a month you charge. 👍🏻

  • 7ulfaqar Zulfaqar (@7ulfaqar) reported

    @virginmedia @MiguelHowe My broadband has been down all day. The service status check page doesn’t work either. Nothing happens after you click on “check”

  • danniroo dan 🏳️‍🌈 (@danniroo) reported

    @virginmedia Hi, I’m having problems with my internet. Would it be possible to speak to somebody as soon as possible? Thank you

  • BastionDarren Dazza (@BastionDarren) reported

    @JohnRitson1390 Ask virgin media on here or call them up to check the signal on the box

  • the_real_dave_j David Johnston (@the_real_dave_j) reported

    @virginmedia looks like broadband is down TW2 - I can’t check the virgin media service status page either