Virgin Media Outage Report in Ochiltree, East Ayrshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ochiltree, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ochiltree and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Ochiltree, East Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Galston, Kilmarnock and Irvine.
| City | Problem Type | Report Time |
|---|---|---|
 Galston |
Internet | |
| Kilmarnock |
Internet | |
| Galston |
Internet | |
| Kilmarnock |
TV | |
| Irvine |
Internet | |
| Kilmarnock |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ochiltree, Scotland
Latest outage, problems and issue reports in Ochiltree and nearby locations:
-
steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia internet is terrible last 24 hrs, play the playstation it goes off, watch netflix it goes off, using my data to come online, your service is a joke
-
🏴ALBA_Shxdy🇬🇧
(@Slim5hdy) reported
from
Irvine, Scotland
@virginmedia I’m having WiFi issues in the KA12 postcode in Scotland , all tests ran on your app say there is no issue , but when I do diagnostics through the router page online it says there are WiFi problems , none of our mobiles or laptops will do anything online
-
DaveDickie
(@Max_Fax) reported
from
Irvine, Scotland
@virginmedia still not working but looks like it’s still taking money for a service it can’t provide.
-
steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia our internet is off and on constantly, its beyond a joke, an engineer was out last week fixing the neighbours for the exact same reason, said there was a problem in the cabinet, theirs is fixed now ours is unstable, probably just swapped the cables, get it sorted now
-
David Lamont
(@Lammie1903) reported
from
Kilmarnock, Scotland
@virginmedia please sort out your broadband. Despite speed test showing great speeds of 200mbs download and 21 mbs upload I've been having connection issues for the past couple of weeks. Very difficult to watch Netflix etc due to buffering. Have reset router to no avail 😠
-
Garth Westland
(@GarthWestland) reported
from
Ayrshire, Scotland
@virginmedia Thanks. Checked with neighbors and they are fine so must be a local issue. Will reboot router and check cables etc.
-
🏴ALBA_Shxdy🇬🇧
(@Slim5hdy) reported
from
Irvine, Scotland
Once again I’m having problems @virginmedia , a 100mb connection that gives 3mb p/s with 17% packet loss . Sort it out
-
Max
(@Maxywalton) reported
from
Ayrshire, Scotland
@virginmedia currently moved to a new house and apparently the best option for me is to leave because there’s an active subscription, your advisor was so bad, all I want is my broadband to be switched to my new address !!!!!
-
Max
(@Maxywalton) reported
from
Ayrshire, Scotland
@EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time
-
Martin McCluskey
(@MartinMcC1984) reported
from
Ayrshire, Scotland
@virginmedia I have been trying to call Virgin Media for weeks. can someone help get me a call back
-
Jamie
(@jamiehilton19) reported
from
Hurlford, Scotland
@virginmedia are useless arseholes! Fix ma WiFi or I’m reporting you to ma maw!!!! 😢😢
-
Cheryl Taylor
(@cherry_slush) reported
from
Kilmarnock, Scotland
@virginmedia 6 wks I’ve been waiting for a call back to cancel my home phone package/review my tv package/deal with WiFi issues, your online service constantly displays error message and on,one chat is unresponsive! You have also failed to respond to a complaint I raised!
-
brian
(@sctsman64) reported
from
Irvine, Scotland
@virginmedia my mother has been let down by your engineer promised he would be back to set up her new package no sign she’s left with no phone no tv and no internet not ideal for an 80 year old
-
David Lamont
(@Lammie1903) reported
from
Kilmarnock, Scotland
@virginmedia 5 days down the line and still having major issues with streaming going to be 2021 at this rate before we're able to finish Homeland. Been trying to watch season 3 for 2 weeks and only 4 episodes in 😠😠😠
-
Eck
(@Alexsmith1966) reported
from
Kilmarnock, Scotland
@virginmedia dreadful customer service, if your diverting customers to your website due to your inability to answer calls making sure it works might be an idea?
-
Clodo Baggins
(@quality_rachni) reported
from
Kilmarnock, Scotland
@virginmedia hi, I've changed my mind about a contract I just took out and am in the 14 day cancellation period. I want to cancel the contract please.
-
Stewart Roxburgh
(@StewartRoxburgh) reported
from
Troon, Scotland
@virginmedia are there service issues with broadband in ka10
-
Kieran McClung
(@KieranWMcclung) reported
from
Troon, Scotland
@virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?
-
Yeti
(@yetiayrshore) reported
from
Troon, Scotland
@virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.
-
Duncan #StayTheFuckHome
(@BlueScareBot) reported
from
Ayrshire, Scotland
@robmurray11 @virginmedia Just checked and mine is down to 23. Yet last week, which was also the lockdown, it was still 350-400 🤔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Martin Boh
(@MartinBoh183) reported
@virginmedia I’ve also done that, followed the steps and the issue was not resolved. It told me to book a slot with a technician - but the earliest availability is Thursday. I was hoping you had some other possible solutions because I don’t think it is a hardware issue anyway
-
Scott
(@FPL_TheMak) reported
@virginmedia Called and told you guys can’t help and I should call Yodel myself to chase up… shocking service so far
-
Amin Ali
(@TheAminAli) reported
@virginmedia is there an internet outage in the E17 London area? My internet hasn’t been working since Friday
-
Martin Boh
(@MartinBoh183) reported
@virginmedia my WiFi has stopped working the last two mornings, never had any issues before that and nothing changed. Yesterday I was able to reset and get it back up, today that’s not working - the base light/connection light alternate in flashing green
-
Emma
(@Mancunicorn) reported
@virginmedia I was doing it online. Yeah I could call you but firstly the phone hasnt been working for 2yrs and secondly, Ive moved out so using a mobile is my only other option which costs a fortune. All I want to do is cancel? why is that so hard?
-
Irrelevant
(@Irrelev97197236) reported
@axela786 @virginmedia nah lol there was an outage but after a while we fixed it
-
David Murtagh
(@davidmurtz) reported
@virginmedia Its been on/off all weekend. Checked the community group and others my area have said the same. When internet is working its really slow and a lag a lot. My main concern is my son with needs
-
sbreedon.eth 🇬🇧⚡️
(@SBreedon) reported
@virginmedia Been there, tried that. They say they can’t see any problems then tell me they can’t see my router and blame me for using a third party router - had a home re-wire 8 weeks ago for same issues, so it must be before getting to my home.
-
sbreedon.eth 🇬🇧⚡️
(@SBreedon) reported
@virginmedia I have spoke to four people in as many days - yet they can never resolve this.
-
Christine Smedley
(@cschrissie) reported
@virginmedia 1/2 No pictures as we managed to speak to someone and after a week of waiting it was filled in by the time we got home. VM people been to check granddaughter ok but a shame it’s down to parents…...