Virgin Media Outage Report in Ochiltree, East Ayrshire, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ochiltree, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ochiltree and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 03: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Ochiltree, East Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Irvine, Ayr, Kilmarnock, Troon and Dundonald.
| City | Problem Type | Report Time |
|---|---|---|
 Irvine |
Internet | |
| Irvine |
Internet | |
| Irvine |
Internet | |
| Ayr |
Internet | |
| Irvine |
Internet | |
| Ayr |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ochiltree, Scotland
Latest outage, problems and issue reports in Ochiltree and nearby locations:
-
Yeti
(@yetiayrshore) reported
from
Troon, Scotland
@virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.
-
Ian Devlin
(@thecameranerd) reported
from
Irvine, Scotland
@virginmedia @SkySportsBoxing this pay per view is an absolute Joke!! I keep getting error messages and signal drops. So happy I spent £26 on this.
-
Clodo Baggins
(@quality_rachni) reported
from
Kilmarnock, Scotland
@virginmedia hi, I've changed my mind about a contract I just took out and am in the 14 day cancellation period. I want to cancel the contract please.
-
Eck
(@Alexsmith1966) reported
from
Kilmarnock, Scotland
@virginmedia dreadful customer service, if your diverting customers to your website due to your inability to answer calls making sure it works might be an idea?
-
Colin Marr
(@TheQwertmaster) reported
from
Ayrshire, Scotland
@virginmedia called your customer helpline 3 times & cut off each time! Booster has packed in which means half the house has no WiFi (small bungalow so not exactly a mansion but need 3 boosters). How do I get a replacement issued while I find a more reliable WiFi provider.
-
Brian McLaren 🏴🇬🇧
(@brianmcluk) reported
from
Springside, Scotland
@virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.
-
andy
(@a7powell) reported
from
Ayrshire, Scotland
@virginmedia waiting on a call back promised for 5pm by your customer services, the latest in a long line of disappointments....sorry we left @skytv
-
Duncan
(@BlueScareBot) reported
from
Ayrshire, Scotland
@ClaireKavanag19 @virginmedia Same. Just spent an hour waiting on the phone before getting cut off. Horrendous service.
-
Duncan
(@BlueScareBot) reported
from
Ayrshire, Scotland
@virginmedia could I have a link please to cancel my service in writing?
-
colin armstrong
(@RantinScot) reported
from
Ochiltree, Scotland
@sabele26 @kilt_walker21 @virginmedia Terrible treatment at the hands of Virgin mefia. Sorry for your loss.
-
Ross Kilpatrick
(@RossKilpatrick5) reported
from
Irvine, Scotland
@virginmedia TV’s down and can’t get through to them on the phone, what a brilliant service!
-
Kieran McClung
(@KieranWMcclung) reported
from
Troon, Scotland
@virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?
-
Andrew Gilligan
(@stradaman65) reported
from
Ayrshire, Scotland
@virginmedia Hub is where your engineer put it two years ago, the layout of the house hasn’t changed so why then in the last few weeks since you replaced my hub am I experiencing issues. No more excuses please I need answers and results.
-
Kenny James
(@KennyJames_me) reported
from
Loans, Scotland
@virginmedia Never have I ever had speeds near the 540 lmb I pay for. hardwired tops out OCCASSIONALL at 200 average is 170. I need an engineer
-
steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
Fcukin @virginmedia internet, up n down like a junkies toot pipe all day, cant stream anything to watch on netflix, see 5 mins then off it goes, virgin is terrible
-
CBF72 5️⃣5️⃣ 🇬🇧🍾🇬🇧
(@1972CBF1972) reported
from
Irvine, Scotland
@virginmedia is there an issue in ka11
-
Cheryl Taylor
(@cherry_slush) reported
from
Kilmarnock, Scotland
@virginmedia 6 wks I’ve been waiting for a call back to cancel my home phone package/review my tv package/deal with WiFi issues, your online service constantly displays error message and on,one chat is unresponsive! You have also failed to respond to a complaint I raised!
-
Stoo
(@BigStoo92) reported
from
Irvine, Scotland
@virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?
-
Andrew Gilligan
(@stradaman65) reported
from
Ayrshire, Scotland
@virginmedia Thank you will do that , but my point is why has it gotten so bad in last few week , only since you replaced my hub! Same devices in same rooms are shockingly bad now. What multiple external factors now are you referring to ?
-
Ben Paterson✌️
(@paeterson3) reported
from
Ayrshire, Scotland
@KyleDunn_x @virginmedia Mate wtf is going on with it man
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Adam Howe
(@AdamHoweStop) reported
@virginmedia I understand that they are estimated - but it’s worthless information if it’s not true. You are not attempting to fix it and keep pushing an arbitrary date back two weeks every two weeks
-
Em Fripp
(@ScorpSik) reported
@virginmedia The hub is tucked behind my PC on my art desk. There is no room for anything to be plugged in to it. I appreciate your trying to help, but it is pretty frustrating.
-
Jan
(@edwards0819) reported
@virginmedia @SpotifyUK Sadly your chat is a nightmare, cut off three time! can’t get any help, maybe get the basics right for your customers before you do anything else.
-
Corvus_UK
(@C_Onzo) reported
@virginmedia No issues found and restarted the equipment. Issues only occur when im Live streaming.
-
Beccie Stevenson
(@BeccieLS) reported
@virginmedia There wasn’t last night or earlier today but now it says there are “issues” with broadband (although not TV) - and there’s no indication of when it’ll be fix. It’s been over a week now of 80% - 90% non reliable broadband or TV with no explanation or help.
-
X Patsy X
(@patsybelcher) reported
@virginmedia phoned again at 10am, "have u tried cables etc" "yes ffs! Done all that!" "Can send someone Wednesday"...that is not ASAP! Disgusting service!!!
-
D
(@top_dave1982) reported
@virginmedia How long is it going to take fsor your engineers to fix han on issue in my area E6 3JF. It's been over 4 weeks now.
-
patrick boylan
(@paddy1882) reported
@virginmedia It’s currently saying 8pm tonight so that’s another day without service which is very expensive these days especially when we are not given a reason for the issue
-
Adam Howe
(@AdamHoweStop) reported
@virginmedia Thanks for reply. The listed fix time keeps getting moved back, so my confidence in anything VM advises being true is very low
-
Nigel Jolly
(@Nigel_BigNn) reported
@virginmedia cannot receive or make calls from my landline gone thru the process ringing on my mobile (150) rang back 15 mins later after been told so by the automated service the waited to speak to a human to be hung up on NOT HAPPY.