Virgin Media Outage Report in Ratho Station, Edinburgh, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ratho Station, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ratho Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ratho Station, Edinburgh, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Kirkcaldy, Dunfermline, Bathgate, Livingston, Linlithgow, Bonnyrigg, Loanhead and Bo’ness.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
TV | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Kirkcaldy |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ratho Station, Scotland
Latest outage, problems and issue reports in Ratho Station and nearby locations:
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Kit Donaldson
(@kitmeh) reported
from
Edinburgh, Scotland
And my interwebs are down again. Been happening a lot since I nearly left last week. No known faults in area. Anyone else struggling in North Edinburgh? I think @virginmedia are punishing me. 🤔
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Badly-optimised primate
(@muppling) reported
from
Edinburgh, Scotland
@virginmedia But you use bottom of the barrel routers that fail all the time while literally overcharging me, so how about fixing that stuff before touting your own quality?
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Leigh-Anne Baker
(@LeighAnneBaker7) reported
from
Edinburgh, Scotland
@virginmedia the service is really awful. Been told I’ve been upgraded but connection keeps dropping out and I can’t get anyone to speak too!
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Calum Mackenzie
(@hmfcalum) reported
from
Edinburgh, Scotland
@virginmedia You really couldn’t make this up - to make a complaint, I need to ring you on the number that constantly cuts me off - utterly comical.
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Terence Orr
(@terence_orr) reported
from
Edinburgh, Scotland
@virginmedia complaint C-130221789 filed. Shame you cannot be contacted by phone or online to resolve simple technical issue.
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Terence Orr
(@terence_orr) reported
from
Edinburgh, Scotland
@virginmedia hmm replying to newer tweets but not mine.... I guess only option now is to file a complaint.
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RJ Bayley, home studio voice artist 🎙️
(@RJBayley) reported
from
Edinburgh, Scotland
@virginmedia hi is anyone actually working on your online chat service today? Thanks
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Lloyd Evans
(@LMEvans95) reported
from
Edinburgh, Scotland
@virginmedia hello folks, I do now have a minor issue - my new Hub 3.0 has a flashing green power light and solid green WiFi light, this has been the case for a few hours now despite being told (in a text message) I had received a signal and all wires are firmly connected?
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Calum Mackenzie
(@hmfcalum) reported
from
Edinburgh, Scotland
@virginmedia You couldn’t care less about feedback, otherwise it would be easy to contact you, over various platforms. Will cancel my direct debit - I’m sure BT will happily take my business & provide a better service than Virgin.
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Kit Donaldson
(@kitmeh) reported
from
Edinburgh, Scotland
@virginmedia Tried to but hilariously the site said it was down. I phoned up and got a lovely person who managed to do something which initially fixed it worse but now it's all shiny again. 🤞🏼
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lynn campbell
(@mrscxxxx) reported
from
Edinburgh, Scotland
@virginmedia not working again! Why is this!! It’s bloody constant. Cant get on to anything you want to watch.
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Gail Richardson
(@GailVEynon) reported
from
Edinburgh, Scotland
@virginmedia We’ve done this. We just want to speak to someone with some authority who can fix this ridiculous situation without conning money out of us.
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Terence Orr
(@terence_orr) reported
from
Edinburgh, Scotland
Hi @virginmedia, how do I speak to an actual person at Virign Media about a fault with my Hub 3? When I call automated service says restart Hub then hangs up on me. This does not solve the problem.
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NickBreaker
(@NickBreakerNCO) reported
from
Edinburgh, Scotland
@virginmedia @virginmedia perfect timing for this ad coming up on my TL. My coverage in Edinburgh has been shocking recently. Sat 2 metres from the box & unstable zoom connections all day. Loyal customer needs assistance!
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Jill
(@tiaralove_uk) reported
from
Edinburgh, Scotland
@virginmedia Been trying to cancel account for weeks, moving house very soon. Do I disconnect equipment when I leave and cancel DD! Appalling customer service, will now not be using Virgin at new house.
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Mandy McBain
(@PuffCandy30) reported
from
Edinburgh, Scotland
@virginmedia Service really bad in Edinburgh just now. Keeps dropping out yet when i run a test says everything ok.
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John M Hunt
(@Johnmhunt) reported
from
Oxgangs, Scotland
We sat down to watch Birds of Prey the new Harley Quinn film on Sky but @virginmedia on demand is broken for the whole weekend - how do I get a refund? It had already started on Sky linear so have had to record it and watch another day. Disappointing.
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John M Hunt
(@Johnmhunt) reported
from
Oxgangs, Scotland
@virginmedia Hi it was just Sky movies on demand not working for one night in the end. We ended up watching something on All 4 via a Firestick rather then the film we were intending to watch as it was unavailable.
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Calum Mackenzie
(@hmfcalum) reported
from
Edinburgh, Scotland
@virginmedia That’s exactly what I intend to do. Shocking level of ‘customer service’. This is a total waste of time
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Lloyd Evans
(@LMEvans95) reported
from
Edinburgh, Scotland
@virginmedia trying to reschedule a QuickStart delivery but having no joy so far, can you help please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Beretta
(@Berkshirekeeper) reported
@virginmedia #virginmedia #virginmediadown VM is it too much to ask for an update on your outage ? Your status page is broken and you haven’t posted anything on social media. Can we please have an update and if possible when you expect services to resume.
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Suw
(@Suw) reported
Hey @virginmedia, when's the internet coming back in RG1 (and, frankly, everywhere else?). Internet blackout is bad enough without a comms blackout from you too. Please tell us what's happening!
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Amelia Edwards
(@designcake) reported
@virginmedia Yes I did and the lady said that's all virgin can do, accept a higher offer rate with same M100 and same poor service.
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aeron thomas
(@aeron_thomas) reported
@virginmedia Services down in Sa postcode. Whats going on?
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Vishnu
(@VishChikkam) reported
@DobisMuted @virginmedia Same here, my net not working, so as the service status page
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Kathy #PraiseLover
(@EESprite) reported
@pilot_paul @ianmills99 @virginmedia Seems lots in the ads if you look at the comments are affected, service status I am told says normal. Clearly not!
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Neil Keenan
(@keezo1985) reported
@virginmedia I’m supposed to be receiving Virgin Media broadband hardware today but have not had any contact from Yodel to confirm a delivery window. I’m also not able to access My Virgin Media to track my order there. Could you help?
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Federico Morini
(@fed_morini) reported
@virginmedia my broadband is down and your website is not responding, what's going on?
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John Daffue
(@DaffueJohn) reported
@Matthew10X @virginmedia Yeah entire RG area seems to be down..
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josephwhite
(@jwhite75) reported
@virginmedia broadband totally out, when will this be resolved please? I'm in RG24 - Basingstoke. Your broadband is regularly sluggish and up and down but doesn't usually disappear.