Virgin Media Outage Report in Ratho Station, Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ratho Station, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ratho Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at Virgin Media
Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Ratho Station, Edinburgh, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Livingston, Kirkcaldy, Uphall and Bo’ness.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
TV | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ratho Station, Scotland
Latest outage, problems and issue reports in Ratho Station and nearby locations:
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Jordan 🥵💪🏼
(@jordanmillar_) reported
from
Edinburgh, Scotland
@virginmedia i literally hate ur wifi, it’s actually up there with the worst wifi on the face of the earth, u can send folk up to space but i can’t watch netflix or tweet this tweet cos now i have to use my data and let me tell you i only have 10mb left so u can pay for more xxx
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Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@Footbalifantasy @virginmedia I have now been promised an engineers visit on Tuesday to fix my V6 box, I will be delighted if it happens. That is nearly a month since I first reported the faults.
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Ricky Goold 🏴 🇪🇺
(@Graemereaper) reported
from
Edinburgh, Scotland
@virginmedia Why? This is a national problem, apparently. What will me clogging up the phone line achieve? It's not just the Facebook-owned apps, it's your broadband service too.
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ian
(@xStormxBringeRx) reported
from
Edinburgh, Scotland
In all fairness to those that have @SkyUK broadband. It is an awful service. We suffered nothing but outages so we changed to #virginmedia as soon as we could. Went from around 35Mb to 200Mb then upgraded to 350Mb before I went onto Gig1.
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Shell Bryson
(@shellbryson) reported
from
Edinburgh, Scotland
@virginmedia @virginhelp Think I’ve resolved it… but you’re you fault 🙄 The 2.4G network renamed *itself* back to modems’ default sometime over night (according to my network logs), so older devices could no longer connect. 5G devices were unaffected. I renamed SSID back to correct value. Bizarre.
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G
(@ginandtoxicuk) reported
from
Dunfermline, Scotland
How can I check an order for iPhone 13 pro @virginmedia and make sure it linked to my broadband account for order to show I’m already a customer ? #virginmobile
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Ricky Goold 🏴 🇪🇺
(@Graemereaper) reported
from
Edinburgh, Scotland
@MartinGoold @virginmedia Yes, I've just seen the headline on the news. My WhatsApp isn't working, but I can access Facebook. Down Detector suggests a national Virgin Media issue.
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Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia ongoing problems with my service. Promised on the 18th that an engineer would call in the 22nd, a no show. Then promised an engineer on the 25th, a no show. Then promised a new TiVo box in the post, yes you guessed it, yes a no show. Ridiculous service no explanation
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Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia Yes I called them, for some obscure reason they cancelled the visit. Never bothered to tell me of course and have now rearranged another visit on the 25th. The right arm does not know what the left is doing.
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Sandy Sneddon
(@SandySneddon) reported
from
Edinburgh, Scotland
Hi @virginmedia my Internet is down again, second day in a row in EH17. I've checked cables, rebooted the router and reset it all to no avail. Please get someone to phone me
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Edinburgh, Scotland
@virginmedia Are you having connection problems in the EH13 area? Broadband keeps dropping out.
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Sandy Sneddon
(@SandySneddon) reported
from
Edinburgh, Scotland
Just one week ago @virginmedia carried out "essential works" on their network. Today the Internet connection has failed again. Eventually I was able find out there were "issues" in our area. And their app is a waste of space.
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Leigh💙 💚🤍💜
(@muddlinleigh) reported
from
Edinburgh, Scotland
Not wfh today after all, IT issues that for once aren't due to the general shiteness of virgin media. Unscheduled day's leave instead after 90 mins of shouting at my laptop.
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Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia To fix or change my TiVo box.
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Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia Yes, this problem has been ongoing for nearly a month, absolutely disgraceful service.
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Ricky Goold 🏴 🇪🇺
(@Graemereaper) reported
from
Edinburgh, Scotland
@virginmedia I have not been able to access any Virgin Media broadband services - either my own or the local hotspot - since around 6pm. I have turned my router off and on again before you ask. Down Detector suggests a national problem with Virgin broadband.
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Shell Bryson
(@shellbryson) reported
from
Edinburgh, Scotland
@virginhelp @virginmedia Oops, my bad! And thank you.
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Michael Clark 🏳️🌈🏴
(@michaelgcuk) reported
from
Edinburgh, Scotland
Anyone else having Internet problems? @virginmedia
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Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia still having horrendous problems with this company, numerous calls since 22nd July. Twice assured that engineers would call, but no shows. I have spent hours conversing with numerous people to no avail.
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steve berridge
(@Scotwolf2Steve) reported
from
Livingston, Scotland
@virginmedia no TV service in Livingston Nothing on service status page. Did all the tests. Nothing, no TV. Checking online seems I'm not alone. Any update or acknowledgement Virgin Media? #virginmediadown #VirginMediaTVdown #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Hurley ✈️
(@hurleyb0b) reported
@virginmedia I was a customer of yours for 12 years. I had the largest package you provide. I called to cancel as I needed to save money for a while. It took me three hours and you cut me off three times. I will need a provider again in a few months. I’ll let you decide what you want to do.
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Karen Hummm
(@Barreesta) reported
@LozzaFox @virginmedia Drop them as soon as you can. 3 hours is totally unacceptable. I got a brillaint Vodafone deal (router, etc)as we have their mobile contracts, after years of agony on (no)Talk(no)Talk. Vodafone customer loyalty recognised and Wifi speed perfect; no blips. One problem see Part 2
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dailynail
(@dailynail3) reported
Recently was sent a bill as I’d not returned my router.despite never receiving my return package.filed a complaint but not heard back. Sort it out @virginmedia
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Ross
(@CapRoscoe) reported
@virginmedia Yes, I live in a house with all bricked walls. No issues since install in November. But had issues teaching online today.
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Ste Chappell
(@SteChappell82) reported
@virginmedia what's the cost of high speed Internet.... 8 hours on the phone, 3 failed installs and endless dept transfers. Worst service I've ever had. My daughter must now go into school!!!
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.
(@FoggyStart) reported
@virginmedia hey! I booked an engineer visit earlier today, but I no longer need it. I’ve tried to cancel it on the website and by phone to no avail!
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Funmi
(@Daniella_doye) reported
@virginmedia Your WiFi is shocking, Am I expected to pay for this service? I can’t work from home
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RJM
(@RJM_1986) reported
@virginmedia why is there going to be a price increase on my package in march? My service hasn’t been upgraded or improved.
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Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia Nothing reported. I have a hub 4 your msg says can’t run test on this hub. My service goes down EVERY DAY. I’m fed up with Virgin. Take my money and offer rubbish device.
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Mark Baldwin
(@mark_xc) reported
from
Solihull, England
@virginmedia It says no known issues but there is one as it is exactly the same problem we have had for a week. We were promised it would be fixed by 09:00 today