Virgin Media Outage Report in Ratho Station, Edinburgh, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ratho Station, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ratho Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Ratho Station, Edinburgh, Scotland
The most recent Virgin Media outage reports came from the following cities: Dunfermline, Edinburgh, Kirkcaldy, Midlothian, Kirknewton, Livingston and Loanhead.
| City | Problem Type | Report Time |
|---|---|---|
 Dunfermline |
Internet | |
| Edinburgh |
Internet | |
| Kirkcaldy |
Internet | |
| Dunfermline |
Internet | |
| Dunfermline |
Wi-fi | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ratho Station, Scotland
Latest outage, problems and issue reports in Ratho Station and nearby locations:
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trippfuller
(@trippfuller) reported
from
Edinburgh, Scotland
My @virginmedia internet keeps going off every couple hours for 5 minutes or so. It’s messed up recording interviews & frustrated my attempts to be a bad homeschool teacher via YouTube.
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McDad
(@McDad19) reported
from
Edinburgh, Scotland
Aaand #virginmedia is down again!
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Gemma
(@gbruce14) reported
from
Edinburgh, Scotland
@virginmedia Yes but there was no issue on that link just now or at any of times of these outages. I don’t think it’s fair pay £45 for a connection that cuts out multiple times per day!
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Lee McIntosh
(@macca1875) reported
from
Edinburgh, Scotland
@RyanGayRGS @virginmedia Same times last 3 nights just goes down conveniently out of hours & starts working in the morning again. Agreed to send an engineer out around Xmas & never materialised. Feel like a **** for moaning when all this is going on, but fed up
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William Morrison
(@WmMorrison1984) reported
from
Edinburgh, Scotland
@virginmedia Can someone please help me cancel my broadband it's now less than 30 days til my contract ends but have been trying to cancel for the last 13 days. Terrible customer service.
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Fraser Stewart
(@FraserStewart5) reported
from
Edinburgh, Scotland
@virginmedia when will this outage be fixed
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John M Hunt
(@Johnmhunt) reported
from
Oxgangs, Scotland
I’ve been looking at switching to the ultimate Oomph package with @virginmedia but it’s just gone up £20 and as an existing customer (not TV though) it’s probably not nearly as good a deal Vs new customer deal. Looks like I’ll have to renew with Sky again for 18 months.
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William Morrison
(@WmMorrison1984) reported
from
Edinburgh, Scotland
@virginmedia Can someone please help me cancel my broadband it's now less than 30 days til my contract ends but have been trying to cancel for the last 12 days. Terrible customer service.
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𝚅𝚒𝚌𝚝𝚘𝚛 🌟
(@_HausOfVictor) reported
from
Edinburgh, Scotland
@virginmedia Already done and nothing - this keeps happening every few days for a few hours at a time. Can’t believe I’m paying full price for a service I only get 70% of the time - especially annoying when I rely on it to work from home.
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Ashley Louise
(@Ashie_Moto) reported
from
Edinburgh, Scotland
@virginmedia Nope, didn’t help. Last time it happened it was late at night while I was walking home and trying to call my boyfriend. From a safety perspective these kind of faults need to be resolved sooner rather than later.
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John Enderby 🥃
(@johnend87) reported
from
Edinburgh, Scotland
@virginmedia currently experiencing no internet since last night in Edinburgh. Very important meetings today and need to continue working. I’m sure others will need access to the internet for work and their sanity. Please update and fix so that we aren’t all stuck. EH12 postcode
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Whitson
(@Isnaewinston) reported
from
Edinburgh, Scotland
@virginmedia broadband is down in EH12 5UY impacting multiple people . You site says all is fine. Get this sorted as I need to WFH and engineer on 24/04 isn't really acceptable
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Joan McNaughton
(@joaniemac17) reported
from
Edinburgh, Scotland
Thank goodness for 4G on phone, although no use for computer. Looks like @virginmedia broadband is having problems. It’s been off and on all afternoon. More off than on. Grrr
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Jamie McHale
(@jamiemchale) reported
from
Edinburgh, Scotland
So looks like yes, @virginmedia is having a big outage.
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SAF
(@SARFRAZRATHORE) reported
from
Edinburgh, Scotland
@virginmedia your WiFi is absolutely awful. Our renewal is in July and if you don’t sort we are cancelling.
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Grant Clark
(@gclarkyc) reported
from
Edinburgh, Scotland
@virginmedia Just wasted an hour on the phone only for your rep to hang up. Get someone to phone me straight away +447415348401
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W W
(@hibsww) reported
from
Edinburgh, Scotland
@virginmedia Can someone in the UK call centre please DM me as I am getting absolutely nowhere with the offshore call centres. Ongoing broadband problem and feel I'm getting fobbed off every time I call
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Danny Zyw
(@DannyZyw) reported
from
Edinburgh, Scotland
@StevenSum32 @virginmedia Edinburgh! Yes I’ve had same problems for last 2 weeks... rebooting doesn’t help.. presuming it’s to do with too much traffic during lockdown but some explanation from @virginmedia would help
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Gavin Neate
(@gavinneate) reported
from
Edinburgh, Scotland
@sibbymeade @dumbartonreport @richardbranson @virginmedia @Virgin Indeed, Richard seems to have got away with having white hair for a while now. Not a bad role model I guess.
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mick g
(@scurloguechamp) reported
from
Edinburgh, Scotland
@virginmedia Wifi + internet connection still down in the EH17 area Edinburgh !!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Phillip
(@hopestevep) reported
@virginmedia finally managed to get your web browser page to load in 4G and see there is a local issue!
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claire
(@clairem1502) reported
@virginmedia I asked for help at 6pm last night I’m now at work! It was white this morning but keeps going to flashing green Wi-Fi and dropping connections. We’re paying for 200mb and so far get between 1 and 50mb
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Has
(@utdreoprt) reported
@virginmedia Don’t think it’d go very well since they won’t be able to hear me properly cos my service is so bad
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Denzil Bentley
(@Denzilfit) reported
@virginmedia Blah! No one called me back. I’ve heard this over and over. Maybe… if you answered the question and dealt with issues I wouldn’t need to keep contacting you. IF your online systems worked it ‘might’ help.
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Paul Woodworth
(@PaulWoodworth13) reported
@virginmedia No my service was turned off in August therfore more funds should have been ba k with me ! I want it back today
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🇪🇺 Jamie Bulloch
(@jamiebulloch) reported
@virginmedia Broadband slow/intermittent in SW9 this morning. Now becoming a regular occurrence and major irritation.
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graeme davidson
(@davgr46) reported
@virginmedia Still had no call from your Complaints Management as per my complaint and my willingness to post a PUBLIC Twitter post about Virgin Media's disgraceful treatment of their customers. This Public post will be sent over Twitter and Facebook with extracts of the complaint transcript
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jen
(@jenkin99) reported
@virginmedia never use this company, total disrespect for property, or heath and safety. Property has been damaged with heath and safety issues left unresolved for ove a month. I've been told by 4 people a manger would call me. That was in August and I'm waiting.
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claire
(@clairem1502) reported
@virginmedia We’ve gone through the help bot 3 times, hard reset and checked all cables and it’s still shocking speeds and connection.
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Sam 💫💛
(@samanthastansX) reported
@virginmedia can someone please help me? My internet has been off since lastnight.