Virgin Media

Virgin Media Outage Report in Ratho Station, Edinburgh, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ratho Station, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ratho Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ratho Station, Edinburgh, Scotland 02/07/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ratho Station, Edinburgh, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Rosyth, Livingston, Kirkcaldy, Dunfermline and Bonnyrigg.

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City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomRosyth Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ratho Station, Scotland

Latest outage, problems and issue reports in Ratho Station and nearby locations:

  • snap_cheese ฿Ɇ₭₭₳₳ (@snap_cheese) reported from Bonnyrigg, Scotland

    @virginmedia how do you I get in contact with you using the online messaging service on website I have been waiting 2 hours I know it’s tough during this time but I need to speak ASAP about my broadband.

  • Mike1874 Mike Smith (@Mike1874) reported from Edinburgh, Scotland

    @Adullamite1 @virginmedia Trouble is we can't do without broadband as we're both working from home. Virgin don't even have a customer service email address. Marion has just spent 50 minutes on the phone. Quite awful.

  • MarkTempini Mark Tempini 🕹👏 (@MarkTempini) reported from Edinburgh, Scotland

    The only reason Virgin Media works for 10 mins before shitting itself again is so they don't have to pay anyone compensation for the outage

  • McDad19 McDad (@McDad19) reported from Edinburgh, Scotland

    Aaand #virginmedia is down again!

  • WmMorrison1984 William Morrison (@WmMorrison1984) reported from Edinburgh, Scotland

    @virginmedia Can someone please help me cancel my broadband it's now less than 30 days til my contract ends but have been trying to cancel for the last 12 days. Terrible customer service.

  • Billybop Billy McKirdy (@Billybop) reported from Edinburgh, Scotland

    @virginmedia internet, broadband, WiFi, smart tv, all inaccessible due to continued signal problems in east Edinburgh, this is not acceptable at all, please resolve it, so much of our home activity relies on our internet access. 4 days now. This is poor service.

  • FraserStewart5 Fraser Stewart (@FraserStewart5) reported from Edinburgh, Scotland

    @virginmedia when will this outage be fixed

  • paigelawsonhfc PaigeLawson💚 (@paigelawsonhfc) reported from Edinburgh, Scotland

    Not surprised one bit that Virgin Media wifi is down across the UK.. robbing shower of shites. Glad i got rid of them 👍🏼

  • _HausOfVictor 𝚅𝚒𝚌𝚝𝚘𝚛 🌟 (@_HausOfVictor) reported from Edinburgh, Scotland

    @virginmedia Already done and nothing - this keeps happening every few days for a few hours at a time. Can’t believe I’m paying full price for a service I only get 70% of the time - especially annoying when I rely on it to work from home.

  • garyfarmsocial garyfarmer🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garyfarmsocial) reported from Linlithgow, Scotland

    The @virginmedia challenge. How long can you keep your internet connection before it goes down. 26 minutes and you’re lucky.

  • scottishchicp Paula ❤️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@scottishchicp) reported from Broxburn, Scotland

    @scuj1 @virginmedia Oh never thought of that!

  • Johnmhunt John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland

    I’ve been looking at switching to the ultimate Oomph package with @virginmedia but it’s just gone up £20 and as an existing customer (not TV though) it’s probably not nearly as good a deal Vs new customer deal. Looks like I’ll have to renew with Sky again for 18 months.

  • SARFRAZRATHORE SAF (@SARFRAZRATHORE) reported from Edinburgh, Scotland

    @virginmedia your WiFi is absolutely awful. Our renewal is in July and if you don’t sort we are cancelling.

  • Isnaewinston Whitson (@Isnaewinston) reported from Edinburgh, Scotland

    @virginmedia broadband is down in EH12 5UY impacting multiple people . You site says all is fine. Get this sorted as I need to WFH and engineer on 24/04 isn't really acceptable

  • McDad19 McDad (@McDad19) reported from Edinburgh, Scotland

    Aaaand #virginmedia is down again...

  • Mike1874 Mike Smith (@Mike1874) reported from Edinburgh, Scotland

    @Adullamite1 @virginmedia Virgin is £133 per month for tv, broadband and phone. We have a deal which takes it down to £103 which is quite reasonable. But see trying to talk to someone...😒

  • WmMorrison1984 William Morrison (@WmMorrison1984) reported from Edinburgh, Scotland

    @virginmedia Can someone please help me cancel my broadband it's now less than 30 days til my contract ends but have been trying to cancel for the last 13 days. Terrible customer service.

  • jamiemchale Jamie McHale (@jamiemchale) reported from Edinburgh, Scotland

    So looks like yes, @virginmedia is having a big outage.

  • DannyZyw Danny Zyw (@DannyZyw) reported from Edinburgh, Scotland

    @StevenSum32 @virginmedia Edinburgh! Yes I’ve had same problems for last 2 weeks... rebooting doesn’t help.. presuming it’s to do with too much traffic during lockdown but some explanation from @virginmedia would help

  • Enrohd_1992 Douglas (Statman Doug)🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Enrohd_1992) reported from Currie, Scotland

    Virgin Media you are a pile of shit!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LaurieD97 Lauren¨̮ (@LaurieD97) reported

    @virginmedia please fix the outages in RG postcodes!

  • Adambt96 Adam BT (@Adambt96) reported

    @virginmedia internet down (and your support webpage) - trying to WFH, any help?

  • izzycm2 Izzy C-M (@izzycm2) reported

    @virginmedia Morning, my wifi is down and I can’t get through to the help on your website, it says the website is down. What should I do next? Thanks

  • scorpionsis97 Louise (@scorpionsis97) reported

    @elliek_eats @virginmedia RG30 here and mine is down too

  • ABennell4709 Alex Bennell (@ABennell4709) reported from Twyford, England

    @virginmedia broadband issues in RG10? Please could you look into ASAP? I have no connectivity at all. Thanks

  • hellyeahkaris karis (@hellyeahkaris) reported

    @virginmedia hi, the service checker is giving me an error, so asking here instead: is there issues with broadband in RG22 4__? If so, do you know what the tough time for this to be fixed is? I’ve tried restarting the hub and that didn’t fix the connectivity issues. Thanks

  • OfficialTTDan Danielle ⫩ (@OfficialTTDan) reported

    @virginmedia can you confirm the issues in RG12 please? When are we likely to have the service we are paying for???

  • AndyMcD0nald Andy McDonald (@AndyMcD0nald) reported

    @virginmedia @LudaLukeUK Even your service status page is not working…

  • chlojaneee2 Chloe (@chlojaneee2) reported

    @chxndii @virginmedia I’m in reading and no connection and website page is down too! X

  • PatSmit43187531 Pat Smith (@PatSmit43187531) reported

    @virginmedia internet in Reading RG30 has gone down. Working from home. Needs to be restored urgently