Virgin Media Outage Report in Ratho Station, Edinburgh, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ratho Station, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ratho Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Ratho Station, Edinburgh, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Bathgate, Livingston and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
TV | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ratho Station, Scotland
Latest outage, problems and issue reports in Ratho Station and nearby locations:
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Claire Elizabeth
(@claireet21) reported
from
Edinburgh, Scotland
@virginmedia assisting my mum on phone to you over an hour with no help being received what so ever. And to top it off one of your consultants gave her another customers details whom she doesn’t know over the phone. #dataprotectionbreach #terribleservice
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Acanthus Interiors
(@AcanthusHome) reported
from
Edinburgh, Scotland
@virginmedia @vmbusiness we’re literally begging you to fix our phone lines. We’ve had 3 engineers out, spent HOURS on hold, keep getting cut off when we call and still not fixed!
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Louise
(@louisegray90) reported
from
Edinburgh, Scotland
@virginmedia Are you able to confirm if my complaint has been received? Filled in the web form as per instruction, there has been no acknowledgement?
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Sandra Beattie
(@santababy100) reported
from
Edinburgh, Scotland
Anyone else having issues with @virginmedia in Edinburgh today? My box keeps crashing 😡
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Kenny Taylor
(@bluejambo1874) reported
from
Edinburgh, Scotland
@virginmedia seriously what is the point of your land lines? Never works and if I try to cancel it my payments go up !! Redic
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Robbie
(@robbiedinho8) reported
from
Edinburgh, Scotland
@virginmedia I’ve had no broadband for over a week now. Terrible, terrible customer service as well.
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Isabel MacNeill
(@isabelembo) reported
from
Edinburgh, Scotland
@virginmedia - why is our internet service so intermittent? Keeps dropping out every 20 mins or so? We have rebooted several times.
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Stevie White
(@steviewhite1) reported
from
Edinburgh, Scotland
@virginmedia what is with the slow and intermittent WiFi? Are you experiencing outages?
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Janey
(@jaagdoll) reported
from
Bathgate, Scotland
@virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?
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Crazyscotsman
(@Crazyscotsman4) reported
from
Edinburgh, Scotland
@scottishrebel67 @virginmedia I know your pain man when I was ddosed they talked to me like an idiot 3 days of calls to get them to actually help.
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Mandy forrest
(@mandukes) reported
from
Edinburgh, Scotland
@virginmedia hello I’m trying to order a WiFi booster on my account but I can’t do it online and trying to speak to someone on the phone is like mission impossible. Can you help please
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kayleigh Dalgarno
(@KaylzD120101) reported
from
Edinburgh, Scotland
Highly recommend not going with virgin media, been in the new flat 2 months paying insane rates and it doesn't work. Not to mention the appalling customer service which we have received
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Rachel
(@racheljryan) reported
from
Edinburgh, Scotland
@virginmedia Your online chat and bot is terrible. I want to reduce my package. First got chucked out during security. Then they couldn't help and put me through to relations but your bot thinks I have a mobile query. I'm trying not to phone as requested but this is unworkable.
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@dsilverman Very happy with both our service providers: we have Virgin Media (350/35 on cable) and BT Fibre To The Premises (910/118). Very few outages.
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Stuart Bell
(@sjwb) reported
from
Edinburgh, Scotland
@virginmedia what on Earth is going on in the EH10 area, over 5 x intermittent issues now since 5pm today and your site is saying there is no fault? I think not, say it ain’t so... #BroadbandIssue
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Craig
(@CraigN1986) reported
from
Edinburgh, Scotland
@virginmedia morning, service is down in Edinburgh EH8. Working from home, is it going to be getting sorted soon? Cheers
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money
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🏴King of Rock🏴⭐⭐🇦🇹
(@HighlandLoon) reported
from
Edinburgh, Scotland
@virginmedia Netflix not working on my Tivo Box.... What's going on with your services😡😡
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Alan Currie
(@alancurrie1991) reported
from
Livingston, Scotland
@virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?
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Ryan Meston
(@rykoonmesto7) reported
from
Edinburgh, Scotland
@jm10695 @TwitchMutedFFS @virginmedia Personally it's been fine for me since the major outage few months ago so hopefully back up asap
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CLARE KAY
(@ClareKayClare) reported
@virginmedia Wifi is not working again since 4.30 pm I am in AL5
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RS
(@HausOfTrixi) reported
@virginmedia trigger happy with the generic copy and paste when there’s an issue instead of admitting it and taking accountability! DOWN AGAIN! Please don’t ask if checked the service status as your website isn’t working and your call centres are not taking calls! Stellar service
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EGANS🧠
(@egansmind) reported
from
Capel Seion, Wales
@virginmedia Broadband has gone down in Cardiff area CF10
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Josh Parsons
(@JoshhhhJD) reported
@virginmedia Everyone has tried rebooting stop saying the same **** and sort it out.
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Andrew
(@Scyborne) reported
@virginmedia No it hasnt since your service keeps going down why do i pay you £80 for crap service
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f̶a̶b̶s̶
(@TVBarracksObama) reported
WHY IS IT SO HARD TO HAVE A STABLE CONNECTION? *******!!#virginmedia
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OCG_Fusion
(@OCG_Fusion) reported
@virginmedia What have you restored as seem the boardband is still down in my area and custom support in phone are useless telling me to use the my virgin app when I got no internet and takes like 20 min to load the app with low signal
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Nicky
(@nickypaulsmith) reported
@virginmedia Still down for me too! I work from home so have had to finish 2 hours early without pay!! You better be compensating us all for loss of service
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Frieda
(@Farida50392605) reported
@virginmedia broadband is down again for the second time today. I need to access my work online
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#3007thewinchester
(@3007thewinches1) reported
@virginmedia South Bristol is down still