Virgin Media

Virgin Media Outage Report in Ratho Station, Edinburgh, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ratho Station, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ratho Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ratho Station, Edinburgh, Scotland 10/31/2025 17:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ratho Station, Edinburgh, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Livingston and Kirkcaldy.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomDunfermline Total Blackout
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh TV

Community Discussion

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Virgin Media Issues Reports Near Ratho Station, Scotland

Latest outage, problems and issue reports in Ratho Station and nearby locations:

  • Polybandit Beachboy (@Polybandit) reported from Edinburgh, Scotland

    It's ironic that Virgin Media manage to **** so many people at once. We just want internet.

  • Scott_Currie_18 Scott Currie (@Scott_Currie_18) reported from Edinburgh, Scotland

    Honestly @virginmedia are a joke. Our contract ended in April so I phoned to cancel. They convinced me to stay with a deal for 99 pounds with a 50 pounds off loyalty voucher. Since then we have been charged 138.99, 138.99, 140 and they wrongly took 155 out last week

  • kari_mcburnie Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland

    @virginmedia despite contacting you and reporting an issue, no one has contacted me. Your contractors have laid tar over my drains. This is now 8 weeks on and still no further forward.

  • McEchelon Melissa McKinnon (@McEchelon) reported from Edinburgh, Scotland

    @virginmedia help! My mobile phone number was meant to transfer to you yesterday. Online it still says processing, and I can use the Internet and send texts and call out. But nobody can call or text me! Feeling slightly frustrated. :(

  • cubsi1 Robert McCubbing (@cubsi1) reported from Bo’ness, Scotland

    FFS @virginmedia please sort out your customer service. After finally getting through to change my package, I was put on hold again and transferred to another department. I hung up after 1 hour on hold!!! Think I’ll just cancel and take my business elsewhere

  • Scot_Ruddock Scott Ruddock (@Scot_Ruddock) reported from Bonnyrigg, Scotland

    **** you @virginmedia and your price rise! Read the small print people you can cancel whilst in contract due to it being a increase outwith inflation. #RightToCancel

  • LorneCallaghan ✭✭Lorne Callaghan✭✭ (@LorneCallaghan) reported from Linlithgow, Scotland

    @virginmedia is there a problem with smtp server for Blueyonder. Trying to forward emails to someone through Android phone. Settings are correct but told can't send message. Last month I couldn't send emails with any attachments (under size limits)

  • jillheartsnyc Jill Robb (@jillheartsnyc) reported from Edinburgh, Scotland

    @virginmedia No I haven’t.. not sure much can be done. I can’t have a V6 box as you won’t allow me to use a different broadband service (I don’t pay for my current broadband..) so I’m stuck with aging technology of TiVo 😞

  • tictocthenoo lewis beattie (@tictocthenoo) reported from Edinburgh, Scotland

    @virginmedia WiFi , no signal at home and no Amazon Firestick TV , You obviously have a problem in EH10, can you confirm so we are not confused switching our routers off and on😡

  • LTJ_79 Karan Lamb (@LTJ_79) reported from Mid Calder, Scotland

    @virginmedia I have tried to phone for technical help, sky sports channels not on other room boxes how is this fixed, I pay for full package 😠

  • Billybop Billy McKirdy (@Billybop) reported from Edinburgh, Scotland

    @virginmedia I’ve been on hold for last 30 minutes trying to report my broken remote control, I understand that demand is heavy but this is unacceptable. Please contact me

  • Scott_Currie_18 Scott Currie (@Scott_Currie_18) reported from Edinburgh, Scotland

    @virginmedia I have reached out. 5 times. Each time it has not been dealt with. Every time I’ve been told the problem has been rectified and it hasnt. They are telling me different things, no one has a clue. You can’t take money out of peoples bank account then put it into credit

  • mastermc0 Grant (@mastermc0) reported from Edinburgh, Scotland

    Never had so much trouble trying to spend more money with a company than I’m having with @virginmedia at the moment at least @SkyUK answer the upgrades line quickly!

  • NeilsonJustin Justin Neilson (@NeilsonJustin) reported from Edinburgh, Scotland

    @virginmedia very I happy with my current issue, I have been charged £80 for a contract with has been changed without my knowledge even though I spoke to an agent about 3 1/2 weeks ago and sorted my contract out and it was around £52 a month, now being told that no record of this

  • DarrellB91 Darrell Anne Atkins (@DarrellB91) reported from Livingston, Scotland

    Trying to deal with @virginmedia on behalf of my Gran is one of the most frustrating things. All we want to do is downgrade her package and I've been passed to so many different people. I bet they would keep you on the phone if you wanted to cancel!

  • jillheartsnyc Jill Robb (@jillheartsnyc) reported from Edinburgh, Scotland

    Trying to watch via catch up on #stvplayer via @virginmedia #tivo is nothing short of torture. Super slow responses loading / between menus, buffering and you can’t fast forward adverts.. really need to catch up with the times, customer viewing habits and expectation

  • Turgenev_red Stan W Mack (@Turgenev_red) reported from Edinburgh, Scotland

    @virginmedia Hi, I am trying to logon to My Virgin Media, but my password is rejected. I then follow the reset password instructions -and enter the correct details for the secret question and then my account details - it gets rejected - can you please help

  • luxeventsltd Lux Events (@luxeventsltd) reported from Edinburgh, Scotland

    Hey world! @virginmedia are having issues with telephone lines which means you can’t reach us at the moment. Should be fixed PM but I’m the meantime email or mobiles pls 😀

  • therealmuncie Graham Muncie (@therealmuncie) reported from Edinburgh, Scotland

    11 years a customer with Sky not one single issue, have to mobe to @virginmedia due to house move and have had to control them 4 times in 3 weeks. Shit show of a company.

  • Scott_Currie_18 Scott Currie (@Scott_Currie_18) reported from Edinburgh, Scotland

    I spent 4 hours on the phone in Lanzarote last week and was assured that the problem had been resolved and in September 99 pounds would be coming out of mine and Lucy’s account. I’ve just been billed 165 pounds for September. Get it sorted @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sandeeppurba S (@sandeeppurba) reported

    @virginmedia Please be advised C-120621552 has now been raised. DO NOT CLOSE THIS NEW COMPLAINT DOWN. Please advise once you have receipt of this message, Virgin Media has 7 days to respond or legal action will be taken up due to negligence. @VirginMediaCorp

  • steveramsey1 steve ramsey (@steveramsey1) reported

    @virginmedia Yes done all that I think there is a problem just got on the app and they know about it

  • BrianBeryllium Brian Carne (@BrianBeryllium) reported

    @virginmedia Your team were not interested in hearing that it was a problem in the neighbourhood. Are you?

  • ianmaclean88 Ian MacLean (@ianmaclean88) reported

    @virginmedia is there service issue in Glasgow area? No TV

  • pearla56 pearlshipley (@pearla56) reported

    @virginmedia An engineer called yesterday. We are now waiting on another one next week. If it's not resolved then I will get in touch and hope you can help. Its horrendous trying to speak to customer services by phone. Thank you for answering me

  • Miskfn Misk (@Miskfn) reported

    How can @virginmedia be down for a whole day wtf. You terrible providers

  • pure_pancake PufferfishProMinecraft (@pure_pancake) reported

    @virginmedia No known issues.

  • browneyjd Jacqueline (@browneyjd) reported

    @virginmedia Estimated time of service resume is tomorrow. I will now have two days of no work. Thanks.

  • Richie8469 Richie (@Richie8469) reported

    @virginmedia I have not internet tv or phone connection. Has been like this since 8.20 am. When will you have your problems fixed?

  • how_vintage Jane Lane (@how_vintage) reported

    @virginmedia I switched to Vodafone from you then switched back in the cooling off period when you offered a better deal but seemed to have lost my landline in the process. I’ve called you countless times and its so difficult to get any help. Wish I stayed with Vodafone tbh. 😩