Virgin Media outages and service status in Ratho Station, Scotland
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Ratho Station, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jun 29, 1:28 PM GMT+1.
- Internet (62%)
- TV (17%)
- Wi-fi (10%)
- E-mail (7%)
- Phone (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ratho Station, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ratho Station, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 1: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ratho Station, Scotland
The most recent Virgin Media outage reports came from the following cities: Linlithgow, Edinburgh, Livingston, Rosyth, Dunfermline, Queensferry, Bonnyrigg, and Loanhead.
| City | Problem Type | Report Time |
|---|---|---|
 Linlithgow
|
Internet | 2 days ago |
|
Edinburgh
|
Wi-fi | 5 days ago |
|
Livingston
|
TV | 5 days ago |
|
Edinburgh
|
TV | 6 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ratho Station, Scotland
Latest outage, problems and issue reports in Ratho Station and nearby locations:
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tootsietweets (@tootsieiam) reported from Edinburgh, ScotlandFriday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱
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Philippa Wright (@philippawrightt) reported from Edinburgh, Scotland@virginmedia Sorry? Like my formal complaint - I’m unsure if you have read my tweet? I bought a box and returned the WiFi myself. Ombudsman time?
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Billy Doyle (@wcd07) reported from Livingston, Scotland@biker_Ian @Craids Think I'll be changing no. My @virginmedia still down. Shocking service 🤬
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Acky (@lexo6647) reported from Edinburgh, Scotland@virginmedia the problem is now being dealt with and will need repair. Thanks for the help again although it shouldn’t be so difficult. Pensioners don’t have the knowledge to do what I had to do for my dad
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James Smith 🏴🇮🇹🇿🇦 (@SobukweScozia) reported from Edinburgh, Scotland@virginmedia If I phone there is a message saying there is a complex fault. The online fault tracker says there isn’t. Hard really to understand what the problem is and when and how it will be fixed. Still no service at all. Not impressed.
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Effie Fenton (@effiefenton) reported from Edinburgh, Scotland@virginmedia With respect, that just takes you to a forum on your own website to tuck this away out of public view. I'll let you know here if I get any response. Emergency response phone lines should be treated as a priority by all telecoms companies.
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Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland@virginmedia I can hear a band playing a tune but it will not be to my benefit. I phoned today about being overcharged obviously the call handler was so inept she cut me off rather than fix it. But she did get in the fact that this terrible service was going up by 20% next month.
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gio (@dazza606) reported from Bonnyrigg, Scotland@virginmedia Everything else seems fine Ie TV broadband Can receive emails. Just can't send any when connected to WiFi Everyone in house affected and different devices have same issue
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gio (@dazza606) reported from Bonnyrigg, Scotland@virginmedia Can only send emails when not connected to WiFi Tried rebooting router amd device. Problem seems be be affecting all devices in house with email accounts Been in chat queue for help for 35mins but still no free operator
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Philippa Wright (@philippawrightt) reported from Edinburgh, Scotland@virginmedia do you actually read formal complaints or are they just automated responses too?! For the second time the response does not answer the complaint at all?
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Stuart Lyon 💙 (@StuartLyon) reported from Edinburgh, ScotlandVirgin Media probably the worst broadband provider in the world. Can’t access their service status info via 3G.
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The Bar Fly (@thebarfly) reported from Edinburgh, Scotland@virginmedia Nothing. The frustration is there’s no record of an outage yet I’m now told it will be 21st when that is fixed. At which point my issue is still going to exist and I’ll have to phone the awful call centre again to beg for an engineer.
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victoria carolina (@vcash78) reported from Edinburgh, Scotland@virginmedia Since yesterday afternoon. I was working so not entirely sure but approx 24 hours. £160 a month to be without even “free” channels. I am aware nothing is without fault but the poor customer service and lack of ability to locate/tell us what the issue is, is appalling.
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Kyle (@KSC_319) reported from Edinburgh, ScotlandVirgin media are the worst company in the universe to deal with
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liam finn (@lfinn777) reported from Edinburgh, Scotland@virginmedia Is this in progress? I haven't seen any resolution?
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Philippa Wright (@philippawrightt) reported from Edinburgh, Scotland@virginmedia Read my tweet. I have been sent a “resolution” already. Which advised to return the box/speak to online chat if further issues. As I have pointed out multiple times I have already returned the box. This is absolutely infuriating at this point.
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Patrick McCarthy (@PatMcCarthy37) reported from Edinburgh, Scotland@virginmedia Neither of these things have happened. The last person on the help desk that I spoke to denied that the account was associated with my VM account and did not want to talk to me. Nothing happens when the Help Desk can't sort it themselves Please deal with this.
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lostinleith 🇺🇦 (@neillhope) reported from Edinburgh, Scotland@vmbusiness your internet is so down in EH5 even your outage checker is down!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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z (@ogerreyn) reported@virginmedia do you not have reasonable adjustments in place for disabled people? I visited a shop today and was told by the manager that they do not and just kept saying I have to phone a number. It seems like your company is only interested in grabbing money regardless service
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Richard M 🇺🇦 (@Days_Are_Gone) reportedWho's providing their interplanetary communications if she needs to try again next year? Even Virgin Media aren't that bad. #Sams80s
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Danny Morris (@danny_9_morris) reported@virginmedia your internet is a joke, for the past 2 days I’ve had intermittent internet where it drops out for no apparent reason. It’s effected me working from home & tonight has mean I’ve missed 3 goals in the France c Senegal game. Your app says no issues but clearly there is
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Hewan (@HewanMcCarthy) reported@SpadgingtonBear @virginmedia I’m now being told its a fault with my router and there is no area outage, jokers. Saying I need an engineer
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Leio Lee (@afshin71943097) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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🇬🇧Byron Frog 🇬🇧 (@BFrog86370) reported@virginmedia I have to say your customer service is absolutely pathetic and one of the worst I’ve ever had the misfortune to have to deal with. Almost 2 weeks since installation and it’s still not all working
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TheModSmith (@TheModSmithYT) reportedMy household has been with @virginmedia for around 25 years. We’re told new customers at our address can get full fibre/XGS-PON, but existing customers can’t migrate. So we’re stuck on older HFC/DOCSIS with Gig1 upload around 100Mbps. Why must loyal customers cancel/rejoin?
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Darren Hayes (@darrenhayes1973) reported@virginmedia Disgrace of a company never been spoken to as rudely as I have been tonight by one of the call centres based oversees. 20 calls in less than 7 days and then rude to me because he did not get the answers he wanted!! Sort it out!!
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UnTzY 🚶🏻 (@untzy) reported@HayekAndChips @virginmedia @MartinSLewis They are a nightmare, make it hard as possible to cancel.
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Yasmin alibhai-brown (@y_alibhai) reported@virginmedia My email account has been locked since last Thursday 11 June. I am an award winning journalist. This has totally disrupted my work. Your customer services raised a ticket P0136 01850 on Saturday to get it unlocked. Nothing has been done. Over to you.