Virgin Media Outage Report in Ratho Station, Edinburgh, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ratho Station, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ratho Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Ratho Station, Edinburgh, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Livingston, Dunfermline and Bathgate.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Livingston |
Total Blackout | |
| Dunfermline |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ratho Station, Scotland
Latest outage, problems and issue reports in Ratho Station and nearby locations:
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Shell Bryson
(@shellbryson) reported
from
Edinburgh, Scotland
@virginmedia @virginhelp Think I’ve resolved it… but you’re you fault 🙄 The 2.4G network renamed *itself* back to modems’ default sometime over night (according to my network logs), so older devices could no longer connect. 5G devices were unaffected. I renamed SSID back to correct value. Bizarre.
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Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia To fix or change my TiVo box.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Edinburgh, Scotland
@virginmedia Are you having connection problems in the EH13 area? Broadband keeps dropping out.
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ian
(@xStormxBringeRx) reported
from
Edinburgh, Scotland
In all fairness to those that have @SkyUK broadband. It is an awful service. We suffered nothing but outages so we changed to #virginmedia as soon as we could. Went from around 35Mb to 200Mb then upgraded to 350Mb before I went onto Gig1.
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Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia Yes I called them, for some obscure reason they cancelled the visit. Never bothered to tell me of course and have now rearranged another visit on the 25th. The right arm does not know what the left is doing.
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Shell Bryson
(@shellbryson) reported
from
Edinburgh, Scotland
@virginhelp @virginmedia Oops, my bad! And thank you.
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Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia still having horrendous problems with this company, numerous calls since 22nd July. Twice assured that engineers would call, but no shows. I have spent hours conversing with numerous people to no avail.
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G
(@ginandtoxicuk) reported
from
Dunfermline, Scotland
How can I check an order for iPhone 13 pro @virginmedia and make sure it linked to my broadband account for order to show I’m already a customer ? #virginmobile
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Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia ongoing problems with my service. Promised on the 18th that an engineer would call in the 22nd, a no show. Then promised an engineer on the 25th, a no show. Then promised a new TiVo box in the post, yes you guessed it, yes a no show. Ridiculous service no explanation
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Tomahawk Kid © 🏴
(@tartanjammies) reported
from
Currie, Scotland
Hey @virginmedia. On Saturday we had a tech visit to sort pixilated screens. He said network problem in street. Network guy came out today and fiddled in the street. Said it was fixed. Now have no broadband and unwatchable TV. Eh14 area. Nothing on status check. Help
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Sandy Sneddon
(@SandySneddon) reported
from
Edinburgh, Scotland
Just one week ago @virginmedia carried out "essential works" on their network. Today the Internet connection has failed again. Eventually I was able find out there were "issues" in our area. And their app is a waste of space.
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Michael Clark 🏳️🌈🏴
(@michaelgcuk) reported
from
Edinburgh, Scotland
Anyone else having Internet problems? @virginmedia
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Sandy Sneddon
(@SandySneddon) reported
from
Edinburgh, Scotland
Hi @virginmedia my Internet is down again, second day in a row in EH17. I've checked cables, rebooted the router and reset it all to no avail. Please get someone to phone me
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steve berridge
(@Scotwolf2Steve) reported
from
Livingston, Scotland
@virginmedia no TV service in Livingston Nothing on service status page. Did all the tests. Nothing, no TV. Checking online seems I'm not alone. Any update or acknowledgement Virgin Media? #virginmediadown #VirginMediaTVdown #virginmedia
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Ricky Goold 🏴 🇪🇺
(@Graemereaper) reported
from
Edinburgh, Scotland
@MartinGoold @virginmedia Yes, I've just seen the headline on the news. My WhatsApp isn't working, but I can access Facebook. Down Detector suggests a national Virgin Media issue.
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Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia Yes, this problem has been ongoing for nearly a month, absolutely disgraceful service.
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Tomahawk Kid © 🏴
(@tartanjammies) reported
from
Currie, Scotland
@virginmedia Just seems 1 heck of a coincidence. Can you see any reports of network issues in Eh14?
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Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@Footbalifantasy @virginmedia I have now been promised an engineers visit on Tuesday to fix my V6 box, I will be delighted if it happens. That is nearly a month since I first reported the faults.
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Jordan 🥵💪🏼
(@jordanmillar_) reported
from
Edinburgh, Scotland
@virginmedia i literally hate ur wifi, it’s actually up there with the worst wifi on the face of the earth, u can send folk up to space but i can’t watch netflix or tweet this tweet cos now i have to use my data and let me tell you i only have 10mb left so u can pay for more xxx
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Leigh💙 💚🤍💜
(@muddlinleigh) reported
from
Edinburgh, Scotland
Not wfh today after all, IT issues that for once aren't due to the general shiteness of virgin media. Unscheduled day's leave instead after 90 mins of shouting at my laptop.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RossiTardelliAltobelli
(@RossiTardelli) reported
Hey @virginmedia I'm trying to cancel an engineer's appointment but every method that's supposed to help me doesn't work (web link, app). How can I do this without sitting on the phone to the Philippines for 40 mins? #virginmedia
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La Panterona
(@dalilah_black) reported
Virgin Media is actually hell!! 48 hours without wifi you know kmt wtf is this
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bankole dada
(@bankydoo) reported
@virginmedia i cant call from my phone, was chatting with the bot on whatsapp and not getting anywhere. can someone reach me on 07723439379 (whatsapp) urgently. i am losing business because i cant receive critical calls. PLEASE HELP WITH A REPLACEMENT SIM CARD
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Ryan 🇾🇪
(@RyanG_MCR) reported
@virginmedia Ive done those before also.. this isnt just a one time issue, its been on going for a long time, sometimes I have no issues for a few weeks, then someweeks i'll have 3/4 issues throughout the days
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Tim
(@shoottheducks) reported
@lloydkinsella @wallaceme @virginmedia The funniest one I had was when there was a massive local outage for several days (not up to the compensation threshold), and the CS team had no idea what was happening or even that there was an outage, because they had no way of being told there was by the engineering team
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Mike Walker
(@MikeWalker2012) reported
from
Fareham, England
@virginmedia Honestly, I tried contacting customer support & they didn't care, so I don't think there's anything further you can do, the functionality of 360 is hopeless, doesn't come anywhere near as good as the old TiVo box. I just need to dump the overpriced VM service as soon as possible.
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Kirsty Hallett
(@KirstyHallett82) reported
@virginmedia How long does that refund take? As that is almost 3x my normal bill. We’ve bn trying to get u to help us the past yr as our broadband only works when it wants but as soon as we said yesterday we wanted to leave u said u could help even tho u said there was nothing u cld do b4??
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Alex Dane
(@AlexDane10) reported
@virginmedia Even more problems over the last few days in West London, very frustrating and disruptive to work. Any updates on this?
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Anthony Eeles
(@EelesWasTaken) reported
@virginmedia it’s 2022, the entire world works f/home, and you’re telling me you won’t fix an issue that’s been going on for weeks until 22nd Feb. Your status page doesn’t work, your text updates never arrive. You provide critical infra to millions - start taking it seriously?
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Sheelagh 💙
(@Hedghog0) reported
@virginmedia Our broadband has gone down again - this isn’t good enough. I am having to use my annual leave for this. We are planning to switch providers