Virgin Media Outage Report in Ratho Station, Edinburgh, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ratho Station, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ratho Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Ratho Station, Edinburgh, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Livingston, Bathgate, Rosyth and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Wi-fi | |
| Dunfermline |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Total Blackout | |
| Livingston |
Internet | |
| Livingston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ratho Station, Scotland
Latest outage, problems and issue reports in Ratho Station and nearby locations:
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Linda Hamilton
(@Lindsham1) reported
from
Whitecross, Scotland
Got Premier Sports for todays game through Virgin Media at £9.99 with the option to cancel after 30 days. 🇳🇬🇳🇬🇳🇬🇳🇬
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Jack Steves
(@JackSteves) reported
from
Edinburgh, Scotland
@virginmedia could I speak with someone to terminate my contract please?
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lucy
(@Gosia79K) reported
from
Edinburgh, Scotland
@virginmedia Yes. The network is showing for a second then disappears
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Stuart Gray
(@StuartIGray) reported
from
Edinburgh, Scotland
@virginmedia I tried to but the network ID doesn’t show on any device.
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staticcameraman #staysafe
(@rovingcameraman) reported
from
Edinburgh, Scotland
Very unimpressed with @virginmedia #virginmedia , no surprise there it would appear. Sales pick up after one ring but when transferred to customer service currently on hold for 30 mins and counting. Each of those minutes brings me closer to wanting to cancel my subscription.
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Drew Alexander
(@alwzander) reported
from
Edinburgh, Scotland
@TCL_TV_Global @Dolby Wonder if you can help I am looking for a code for a TCL tv to work with my virgin media remote control in the uk
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KR@HFC1875
(@hibezzz) reported
from
Currie, Scotland
@virginmedia Still trying to call for help with my internet but again the answer you get is all lines are busy try later , same message whatever time of the day or night I call, terrible service 🤬
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Jack Steves
(@JackSteves) reported
from
Edinburgh, Scotland
@AldoScrim89 @virginmedia Virgin Media are arseholes - I cancelled my contract with them last week only for them to renew it again without my consent. Raised a complaint as this is, you know, illegal. Complaint so far has been ignored. Arseholes mate
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Stuart Gray
(@StuartIGray) reported
from
Edinburgh, Scotland
Anyone else having WiFi issues with @virginmedia done everything they suggest online and now been on hold for 20mins. Two days without wifi is far from ideal. Lucky it’s the weekend and I just want to watch Bridgerton and not trying to do more important things.
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Rebecca Curtis-Moss
(@rebecca_curtis) reported
from
Edinburgh, Scotland
@2wheels2dex @virginmedia No, as in the internet cuts off a lot. The reason I think it’s a MacBook problem is I’ve sat with both a laptop and a MacBook on zoom simultaneously, one has cut out repeatedly whilst the other’s been fine. Every MacBook (three) in the house has had the same problem.
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Travel Kat
(@KatrinaMilne) reported
from
Edinburgh, Scotland
Genuinely been waiting for 24 hours to chat to one of your customer advisors @virginmedia Not very customer friendly...
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KR@HFC1875
(@hibezzz) reported
from
Currie, Scotland
@virginmedia Virgin media, tried all day to call and the line is constantly not available, terrible service , make a complaint on line and they say it will take up to 28 days to respond , who gets away with treating customers like that , unbelievable
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✨
(@lisaJwatson_3) reported
from
Bo’ness, Scotland
@virginmedia No, only on certain channels (5 HD being the worst) there seems be a static interference. The box is very old so not sure if it is compatible anymore
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Jack Steves
(@JackSteves) reported
from
Edinburgh, Scotland
@AldoScrim89 @virginmedia They’re a horrible company - I swear they were never this bad pre-pandemic
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hrats
(@mrsrats26) reported
from
Edinburgh, Scotland
@virginmedia I am very disappointed .I have just been on hold for 45mins to find out no can’t help . No explanation no options . Just no !!! Very unhappy soon to be ex customer .
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia I am still waiting for a call back that was due early this week. Can’t get through to the call centre at all, been trying all day. Can you help?
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Lewis Obrien
(@lewisobrien04) reported
from
Edinburgh, Scotland
@btsportufc @BradTavares Ppv not working on virgin media
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KR@HFC1875
(@hibezzz) reported
from
Currie, Scotland
Virgin media, tried all day to call and the line is constantly not available, terrible service , make a complaint on line and they say it will take up to 28 days to respond , who gets away with treating customers like that , unbelievable
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Stuart Gray
(@StuartIGray) reported
from
Edinburgh, Scotland
@virginmedia I have a hub 3 the main white light is on. Have tried resetting and factory reseting as advices on your website but there is no signal when I search on any device.
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Ewan A. Walker
(@ewalker287) reported
from
Edinburgh, Scotland
Dear @virginmedia. Working from home would be much easier if I had a wifi connection that didn't cut out so often and was slightly faster than your average snail. Just saying 🙃
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hamanshiron Publishing is working on their ****
(@hamanshiron) reported
@virginmedia What and get more of a runaround, oh, we are sorry this has happened there's nothing we can do about even though your service was meant to get installed on the 16th of May, it's been changed 4 times we are just fobbing your off again.
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Harry Bartlett
(@HarryBartlett23) reported
@virginmedia I can’t access your website is there WiFi an outage in NW3? Haven’t been able to get online all day
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Lightning Clean
(@Lightning_Clean) reported
@virginmedia Calls. Plural. So I lose 5 days paid work because you cannot guarantee your service & have a shortage of engineers? Regretting being talked around to staying when I was ready to switch to BT. Any tips on how to pay my bills with that kind of a wage shortage? Your bill included.
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Mike Yau
(@MikeYau8) reported
@virginmedia I have checked my service area is fine, also just had a fake account latch onto my DM’s asking for my credit card details
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questionyourthinking
(@idontknowisok) reported
@virginmedia Please bear in mind that the issues are UPSTAIRS on WiFi. Downstairs WiFi is fine. A wired connection is irrelevant to that discrepancy.
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Sharon❤️⚽️😻
(@Liverbird121) reported
@hitman8976rawk @virginmedia Check your bank after they have ‘finished’ your service. Good luck 🤞🏻
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Bentlsa
(@Bentlsa2) reported
Have had no emails all day. Is there a problem nationwide @virginmedia .?
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Hamanshiron Publishing is working on their ****
(@hamanshiron) reported
@virginmedia You need to get your install team's arses kicked into high gear and actually get the job done, not **** around potential customers. Cause right now I'm still only a potential customer.
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Sinéad
(@shinnymcc) reported
So I feel very stupid for this but if you have AD blocker on your laptop then it won’t allow you to stream live on virgin media player, so if for the past few nights you’ve had hassle watching Love Island this is why 🥴
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Graham Wareham
(@GrahamWareham) reported
@virginmedia Hi No because it turns out we can not get virgin media at my address.( and I live on a main road in Coventry ???shame because I’ve been with Virgin since NTL I have now sorted the issue with a nice lady’s help this afternoon after I Myself contacted virgin again .1/1