Virgin Media outages and service status in Gorebridge, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Gorebridge, including 2 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received May 15, 7:44 AM GMT+1.
- TV (65%)
- Internet (19%)
- Total Blackout (10%)
- Wi-fi (4%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Gorebridge, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gorebridge, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Gorebridge, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Bonnyrigg, and Loanhead.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
TV | 10 hours ago |
|
Edinburgh
|
Phone | 21 hours ago |
|
Edinburgh
|
TV | 1 day ago |
|
Edinburgh
|
TV | 1 day ago |
|
Edinburgh
|
TV | 1 day ago |
|
Edinburgh
|
TV | 1 day ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Gorebridge, Scotland
Latest outage, problems and issue reports in Gorebridge and nearby locations:
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seldomseenkid (@seldomseenkid) reported from Edinburgh, Scotland@vmbusiness Down for the second time in a week. Poor
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lostinleith 🇺🇦 (@neillhope) reported from Edinburgh, Scotland@vmbusiness your internet is so down in EH5 even your outage checker is down!
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Patrick McCarthy (@PatMcCarthy37) reported from Edinburgh, Scotland@virginmedia About 14 days ago I kept being asked to reset my password. On the 3rd or 4th occasion I was locked out. The first Help Desk person said 'suspicious activity' and escalated the problem. The second person said that the address was not associated with the primary account holder 1/2
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Roddy Elliott (@galleonskip) reported from Edinburgh, Scotland@virginmedia Got a message after power outage in Edinburgh yesterday that Virgin Services had been restored - internet is okay but ‘phone line off. Is this a known issue, EH16
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John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland@virginmedia hi I’m aware there’s a calling issue just now on Virgin Mobile but I was wondering how to get an upgraded 5G SIM on ultimate Oomph as the one we have is only allowing 4G.
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Acky (@lexo6647) reported from Edinburgh, Scotland@virginmedia been trying to get through to you. Finally got through to try and speak to a customer service and was cut off immediately when transferred from automated service to an actual person. Trying to sort out my 80 year old dads tv service. Awful service
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Spike (@Spike61987764) reported from Edinburgh, Scotland@virginmedia what is going on? No television or broadband from 550pm Thursday the 30th of June. Estimated fix was 3am 1st of July. Guess what? Still nothing. Now estimate is 12pm today. Aye thats no happening. What time will the service I'm paying for be back online?
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Lesley Neilan (@lesley_neilan) reported from Edinburgh, ScotlandHi @virginmedia it seems channel 160 is no longer authorised? (for me). Called 150, got text with link to check, advice? Call after 8am tomorrow. Any info on the issue much appreciated thanks
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Edinburgh’s Disgraces (@EdiDisgraces) reported from Edinburgh, ScotlandCost of living advice - IF Virgin Media ask for a big price hike tell them you are going elsewhere but will stay for the same price as a new customer would pay. It takes a while but saved £800 (over 18 months) today and will get more for same price/no increase @MoneySavingExp
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diandrick (@ladyracer70) reported from Edinburgh, Scotland@virginmedia Thanks for asking. An operator will call me back tomorrow, as it’s part of an ongoing three week saga. I’m so disappointed as I’ve been a loyal VM (originally Telewest) customer for around 30 years. Remaining hopeful 🙃
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Ryan (@rykoonmesto7) reported from Edinburgh, Scotland@virginmedia been down all morning, reset router and checked service status and everything online
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Radhamanalan (@happymaan) reported from Edinburgh, Scotland@virginmedia I checked.. No issues in my area!
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Mike McNulty 🏴🇪🇺🇺🇦✊ (@bankaudits1) reported from Edinburgh, Scotland@virginmedia Currently dealing with someone eventually and having major problems…very angry customer..!
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Acky (@lexo6647) reported from Edinburgh, Scotland@virginmedia the problem is now being dealt with and will need repair. Thanks for the help again although it shouldn’t be so difficult. Pensioners don’t have the knowledge to do what I had to do for my dad
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victoria carolina (@vcash78) reported from Edinburgh, Scotland@virginmedia Very interesting as I was told £216.11 for each service (TV, BB, Phone). I asked is this a total of over £600 and she said, “yea mamm,that is correct”. My response was purely to laugh. This conversation has happed in the last 15 minutes. Absolutely despicable!
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Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland@virginmedia The phone is not working and your engineer was arranged to call today between 1.00 and 6.00pm needless to say he did not arrive or give me a call to arrange another day.
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Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland@virginmedia more problems with Virgin, their internet and phone service in EH 14 has had problems for two weeks, no refund for the loss of service though. I was cut off today after their call handler could not answer the simplest of questions on an overcharged bill.
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Abhishek BEHL (@iABehl) reported from Edinburgh, Scotland@virginmedia I would like help / assistance in setting up my new account. I received 3 missed calls today from your sales team and when I did call back nothing productive happened. I have a severely disabled daughter and we need the new account to be activated as we have alot of…
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trippfuller (@trippfuller) reported from Edinburgh, Scotland@virginmedia It's a bit offensive to send someone u cost significant income a link so they can get a fee bucks. If u just communicate sucking in advance those who count on service can arrange.
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Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland@virginmedia Well as usual you are not proactive to customers informing them of a lack of service. You instead are always reactive when someone complains and slow to compensate for loss of service. Your frequency of drop outs in service are held as secretive.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marttech Solutions (@MarttechSol) reportedVirgin Media now have an ETA of 11:05am today to get these issues fixed. The Service Status tool now appears to be working for the vast majority of people.
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Dave Pearce (@DavePea15343212) reported@virginmedia virgin tv go app now not working as was using as a work around
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Paul (@Santaxmas) reportedIs virgin media tv still down?
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chiefsandrugby (@jesstuck18) reported@virginmedia hey……..nothing wrong with my TV service except ITV…just a blank screen. What gives?
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Paul McKigen (@paulmc_96) reported@virginmedia wifi and tv down again same as yesterday. What are we paying for
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Cyberbob1uk (@cyberbob1uk) reported@virginmedia are you taking the proverbial? The broadband has been out more often than I have in the short time I've been with you. And now you aim to rectify the problem in 4 days time?
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Briefcase Michael (@BriefcaseMike) reported@virginmedia Many hours now with no TV on any channel. Unacceptable when your service is so expensive.
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Bill Carter (@billingtonius) reported@virginmedia What about those experiencing problems with their internet? Being sent pointless updates via text. Each message being sent 3 times. Each message just pushing the expected resolution back a few days. For nearly a month now.
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HazAwaiz (@HazAwaiz) reported@virginmedia It says internet issue will be resolved by 22nd May! That’s a bit too long!!!! Not too happy with this
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⭐️Jackie⭐️ (@Jakki_113) reported@virginmedia @docrussjackson Are we all getting compensation then as you are not providing a service that we pay a lot for.