Virgin Media Outage Report in Gorebridge, Midlothian, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gorebridge, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gorebridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Gorebridge, Midlothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh and Haddington.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Gorebridge, Scotland
Latest outage, problems and issue reports in Gorebridge and nearby locations:
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
Finally some competition to @virginmedia ‘a shocking internet service in my area! @bt_uk are finally doing #FttP been a long time coming... 14 years of mediocre internet service soon coming to an end!
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Billy McKirdy
(@Billybop) reported
from
Edinburgh, Scotland
@virginmedia I’ve been on hold for last 30 minutes trying to report my broken remote control, I understand that demand is heavy but this is unacceptable. Please contact me
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Mr Watt
(@richywatt247) reported
from
Dalkeith, Scotland
@virginmedia Would rather your company just completed the job before my driveway started to fall apart! Just take the responsibility to fix the problems you create thank you.
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Scott Currie
(@Scott_Currie_18) reported
from
Edinburgh, Scotland
Honestly @virginmedia are a joke. Our contract ended in April so I phoned to cancel. They convinced me to stay with a deal for 99 pounds with a 50 pounds off loyalty voucher. Since then we have been charged 138.99, 138.99, 140 and they wrongly took 155 out last week
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B. David Hogg
(@bdavidhogg) reported
from
Edinburgh, Scotland
We were given a four hour window from @virginmedia to come and fix our internet and they didn’t show. Unacceptable 😡
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Stan W Mack
(@Turgenev_red) reported
from
Edinburgh, Scotland
@virginmedia Hi, I am trying to logon to My Virgin Media, but my password is rejected. I then follow the reset password instructions -and enter the correct details for the secret question and then my account details - it gets rejected - can you please help
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Graham Muncie
(@therealmuncie) reported
from
Edinburgh, Scotland
11 years a Sky customer not one issue, reluctantly have to cancel due to no signal in new house so set up with @virginmedia big mistake numerous errors and have had to contact them 4 times in 3 weeks. Customer service is null a complete shit show of a company!
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Beachboy
(@Polybandit) reported
from
Edinburgh, Scotland
It's ironic that Virgin Media manage to **** so many people at once. We just want internet.
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David Taylor
(@gm8arv) reported
from
Edinburgh, Scotland
@bsamikey @virginmedia Yes, I had three weeks of very slow connection, all because they changed the head-end and never noticed older modems were also in need of changing! Great connection, lousy customer service.
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Scott Currie
(@Scott_Currie_18) reported
from
Edinburgh, Scotland
I spent 4 hours on the phone in Lanzarote last week and was assured that the problem had been resolved and in September 99 pounds would be coming out of mine and Lucy’s account. I’ve just been billed 165 pounds for September. Get it sorted @virginmedia
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Justin Neilson
(@NeilsonJustin) reported
from
Edinburgh, Scotland
@virginmedia very I happy with my current issue, I have been charged £80 for a contract with has been changed without my knowledge even though I spoke to an agent about 3 1/2 weeks ago and sorted my contract out and it was around £52 a month, now being told that no record of this
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Jill Robb
(@jillheartsnyc) reported
from
Edinburgh, Scotland
@virginmedia No I haven’t.. not sure much can be done. I can’t have a V6 box as you won’t allow me to use a different broadband service (I don’t pay for my current broadband..) so I’m stuck with aging technology of TiVo 😞
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Scott Currie
(@Scott_Currie_18) reported
from
Edinburgh, Scotland
@virginmedia I have reached out. 5 times. Each time it has not been dealt with. Every time I’ve been told the problem has been rectified and it hasnt. They are telling me different things, no one has a clue. You can’t take money out of peoples bank account then put it into credit
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Lux Events
(@luxeventsltd) reported
from
Edinburgh, Scotland
Hey world! @virginmedia are having issues with telephone lines which means you can’t reach us at the moment. Should be fixed PM but I’m the meantime email or mobiles pls 😀
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Graham Muncie
(@therealmuncie) reported
from
Edinburgh, Scotland
11 years a customer with Sky not one single issue, have to mobe to @virginmedia due to house move and have had to control them 4 times in 3 weeks. Shit show of a company.
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Scott Ruddock
(@Scot_Ruddock) reported
from
Bonnyrigg, Scotland
**** you @virginmedia and your price rise! Read the small print people you can cancel whilst in contract due to it being a increase outwith inflation. #RightToCancel
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lewis beattie
(@tictocthenoo) reported
from
Edinburgh, Scotland
@virginmedia WiFi , no signal at home and no Amazon Firestick TV , You obviously have a problem in EH10, can you confirm so we are not confused switching our routers off and on😡
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Melissa McKinnon
(@McEchelon) reported
from
Edinburgh, Scotland
@virginmedia help! My mobile phone number was meant to transfer to you yesterday. Online it still says processing, and I can use the Internet and send texts and call out. But nobody can call or text me! Feeling slightly frustrated. :(
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Grant
(@mastermc0) reported
from
Edinburgh, Scotland
Never had so much trouble trying to spend more money with a company than I’m having with @virginmedia at the moment at least @SkyUK answer the upgrades line quickly!
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Jill Robb
(@jillheartsnyc) reported
from
Edinburgh, Scotland
Trying to watch via catch up on #stvplayer via @virginmedia #tivo is nothing short of torture. Super slow responses loading / between menus, buffering and you can’t fast forward adverts.. really need to catch up with the times, customer viewing habits and expectation
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Amanda Rutter
(@ALRutter) reported
So I pay for 200Mb internet through @virginmedia, which for seven months has proved entirely sufficient for my needs. Two days ago my partner received a call from @virginmedia about increasing our speed to 300Mb. He turned it down. Any coincidence our speed is now 144Mb??
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Lee Daines
(@LeeDaines3) reported
@virginmedia hi I am terribly frustrated with your intermittent broadband service. I invested in a Tp Mesh network at £180, and I now I realise it’s the signal coming in that is the issue. My neighbours also have the same issues. I would like some compensation.
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Matt
(@MattX1971) reported
@virginmedia So what’s the point of the Twitter account then? Just what do you do? For a communications company are you actually stating you are not able to raise a formal complaint ? Why not ?
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Bengley
(@Bengley) reported
@virginmedia There are no reported service issues today, no. I've tried unplugging everything, disconnecting all the wireless devices etc. I suspect it's an issue with the Hub 4 (that's the only thing which has changed at my end, was hub 3 before switch)
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Matt B #KBF
(@Matty_B_Real) reported
@virginmedia your services are ****!!!
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Miguel Garcia
(@MIGGY_G) reported
hey @virginmedia any news on when this intermittent broadband issue in Astley will be resolved please??
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Patrick Salmon
(@patthefish) reported
@Binky_2301 @virginmedia Batman's gonna fix it though. 👍🏽
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Paul Tansom 🔶🇬🇧🇪🇺
(@aptanet) reported
@virginmedia Using Outlook on desktop and tablet as before the problem again now. It would be nice to be able to change the password from the one provided with the reset - not to mention having some idea of why it needed resetting; was it a technical issue or due to attempts to gain access?
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Sharlut ♣ @World 5-3
(@CharlotteMedler) reported
@virginmedia I’ve given up; you service a house which is across the street but not this house and it makes little sense. I just ask that you check to see if this postcode is serviceable and if your website is just missing this house because postcodes here are for houses no streets.
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Lauren Drewitt
(@_drewitt) reported
from
Smeeth, England
@virginmedia another poor lengthy phone call with one of your customer service advisers following being mis-sold your services. Refusal to listen to our original telephone calls where we were mis-sold the service and refusal to accept any responsibility.