Virgin Media

Virgin Media Outage Report in Gorebridge, Midlothian, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Gorebridge, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gorebridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Gorebridge, Midlothian, Scotland 05/14/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Gorebridge, Midlothian, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet

Community Discussion

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Virgin Media Issues Reports Near Gorebridge, Scotland

Latest outage, problems and issue reports in Gorebridge and nearby locations:

  • Angela_Jeng Angela St Clair-Ford (@Angela_Jeng) reported from Edinburgh, Scotland

    @virginmedia They came a couple of times but they couldn’t find parking so then the team left. Then they said they would need to close down the entire road in order to put a new supply

  • KerryDo02658828 KerryD (@KerryDo02658828) reported from Musselburgh, Scotland

    @ELCouncil I Brought this to your attention yesterday via your online comment/complaint form. No reply yet. @virginmedia

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Edinburgh, Scotland

    New @bt_uk #fttp been in for a few days... what have I noticed so far, no drop outs, Wi-fi calling working decent internet speeds and general decent service unlike @virginmedia

  • nosrettePwerdnA Drewski (@nosrettePwerdnA) reported from Edinburgh, Scotland

    @GodlyTheresa @TalkTalk @virginmedia @Hyperoptic Yeah their customer service is absolute pants 🙈 I experienced a few nightmares with them over the years, and even trying to leave was a calamity 🤪

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    Hello @bt_uk broadband goodbye @virginmedia. BT fibre being installed today! Finally virgin media have got some competition in the area. I can see everyone in the area switching in the coming months due to the poor service you’ve provided everyone in Currie.

  • vikki_mcintosh vikki mcintosh (@vikki_mcintosh) reported from Edinburgh, Scotland

    @virginmedia Yes but she wanted me to stay on the phone while she filled in a form despite me telling her I can’t as I should be working. She only seemed interested in closing the complaint without me being happy with the resolution

  • DarkblueDad Keith Guthrie (@DarkblueDad) reported from Currie, Scotland

    @virginmedia are you aware of issues in Balerno EH14 7BW. No phone, internet or TV

  • mikeymc1984 michael mcintyre (@mikeymc1984) reported from Bonnyrigg, Scotland

    @virginmedia Help please

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @CloudDamo @virginmedia @bt_uk Simple thing had a good service been provided I’d not want to leave. But virgin media cannot even do that, so not thinking about leaving I am!

  • Glam_Rach Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland

    @virginmedia 87 year old Granny's landline gone down Christmas day 😔😔.... When are customer services back open so we can chase up

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Edinburgh, Scotland

    @stevegoodman @bt_uk @virginmedia I’ve given up on VM they’ve been the only fibre in the area for years and their service has gone from ok to bad to worse. Working from home was proving challenging. Teams would always say poor network quality

  • allyy__08 Alison Hendry (@allyy__08) reported from Edinburgh, Scotland

    @virginmedia Hello! No, sadly not. It says that I can add my subscription to my Virgin Media bill but I really don’t want to do that especially when I have been accessing Netflix via my TiVo box with no issues for the last 2 years!!

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    Surprise surprise @virginmedia is down, again! apparently it’s for upgrades, Got cut off whilst on the phone sorting out leaving them! Now in the process of ordering up my @bt_uk FttP

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    Another day with poor internet connectivity from @virginmedia factory reset your hub they say... that’s made it worse!

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @MakeDigitalWork @virginmedia I feel your pain! They provide such a poor service, with poor equipment and poor support. Holding them in breach of contract now as they are not providing what I am paying them for, cancelling and getting fttp with @bt_uk installed in 2 weeks

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @virginmedia That says it all.... “higher call volume than usual” they have confirmed an issue in the area. But seems this issue has been lingering around for over a year now. I appreciate there will be issues, but you seem to have more bad days than good days with your internet service

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @virginmedia I’d love you to help by sorting out the shoddy service in the area!

  • alaninrepose Alan Robertson (@alaninrepose) reported from Edinburgh, Scotland

    @virginmedia two hours on a call with your team today constantly on hold - what has happened to your customer service

  • libertinedreaam amy ✌🏻😙 (@libertinedreaam) reported from Edinburgh, Scotland

    @virginmedia Media. I have issues with my bill and this needs to be corrected. I’ve been billed since October 25th and services have only been activated since November 15th.

  • Angela_Jeng Angela St Clair-Ford (@Angela_Jeng) reported from Edinburgh, Scotland

    Extremely disappointed with @virginmedia @VirginMediaCorp after negotiating over 1 mo to get a new supply, they’ve cancelled our order. Why is it so hard to try to be your customer #grosvenorcrescent

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Boba_Gett Robert Bruce (@Boba_Gett) reported

    @SaraWoo60151470 @virginmedia been a customer for about 15 years, had asked them to do the simplest of tasks last year...took them months to get it right! thankfully once I move house, I can leave this mob behind!

  • Kev_Keenan Kevin Keenan (@Kev_Keenan) reported

    @virginmedia I was informed by your colleague last week that’s the change over would be today. I noticed the signal had gone on my original sim from around 0930

  • AvrilNewman9 Avril Newman (@AvrilNewman9) reported

    @virginmedia Someone came to our assisted living facility and offered us a deal to change over to Virgin. My bills have never been higher. I told the person I just spoke to I can’t log in to my account because I don’t have that email address anymore. I need to update to my new email.

  • Kiweddd 𝙺𝚒𝚎𝚛𝚘𝚗 (@Kiweddd) reported

    @samc83 @Joseph30414778 @DisneyPlusUK As far as I’m aware, Bohemian Rhapsody is currently on NOW TV so it won’t be on Disney+ for a while. As for The Greatest Showman, it’s currently on Virgin Media’s GO service so likely won’t be on D+ for a while either.

  • LawrenceJamis11 Lawrence Jamison (@LawrenceJamis11) reported

    @virginmedia Do you really think I haven't done that already , that I'm stupid? It's responses like this every time I report errors that piss me off so much. I tried again to request a booster but demand was so high you've stopped taking names, despite registering before and not a word back

  • aaron_p_smith Aaron (@aaron_p_smith) reported

    @virginmedia hi, do you supply WiFi boosters at all? The signal in our extension is terrible

  • TomBurkeJnr Tom Burke (@TomBurkeJnr) reported

    @virginmedia ‘Intermittent signal issue’. That does not explain the issue. It might be intermittent but makes conference calls and streaming impossible. The fault ref is F009181241, please look it up and let me know what the fault is.

  • KrishnanRamach8 Krishnan Ramachandran (@KrishnanRamach8) reported

    @virginmedia After being a loyal customer since 2015, the one time I face a serious issue I'm being given robotic replies and a run-around both on the phone and on chat. I've finally decided my loyalty to virgin is not worth an hour every day with a customer service agent.

  • HENRYD8TH ✍🏿 write supremacist 🇩🇲🇧🇧 (@HENRYD8TH) reported

    @princessaammyyy @virginmedia My dad has been waiting 3 months for installation, they are awful, keep cancelling. If I was you I would run from them

  • Nikorayu1 HellKnight (@Nikorayu1) reported

    @virginmedia Can you please assist? Your connection cuts out every hour, and it's getting ridiculous! I get no internet for a couple of minutes and then it goes back to normal only for it to cut out again later. I tried ethernet connection but it still cuts out. Any ideas?