Virgin Media

Virgin Media Outage Report in Stevenston, North Ayrshire, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stevenston, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stevenston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stevenston, North Ayrshire, Scotland 04/24/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stevenston, North Ayrshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Kilwinning, Irvine, Kilmarnock and Troon.

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City Problem Type Report Time
United KingdomKilwinning Internet
United KingdomIrvine Internet
United KingdomIrvine Internet
United KingdomIrvine Internet
United KingdomIrvine Internet
United KingdomKilmarnock Internet

Community Discussion

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Virgin Media Issues Reports Near Stevenston, Scotland

Latest outage, problems and issue reports in Stevenston and nearby locations:

  • Max_Fax DaveDickie (@Max_Fax) reported from Irvine, Scotland

    @virginmedia still not working but looks like it’s still taking money for a service it can’t provide.

  • Maxywalton Max (@Maxywalton) reported from Ayrshire, Scotland

    @virginmedia currently moved to a new house and apparently the best option for me is to leave because there’s an active subscription, your advisor was so bad, all I want is my broadband to be switched to my new address !!!!!

  • BlueScareBot Duncan (@BlueScareBot) reported from Ayrshire, Scotland

    @gazbaker8 @virginmedia Poor show @virginmedia 👎

  • bazcb Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland

    @Peter54King @virginmedia Boring! Can’t believe your going off on one because of a days down time. I was down for approx 30mins yesterday. I used my hotspot continue. Even BT have had issues nation wide

  • BlueScareBot Duncan #StayTheFuckHome (@BlueScareBot) reported from Ayrshire, Scotland

    @robmurray11 @virginmedia Just checked and mine is down to 23. Yet last week, which was also the lockdown, it was still 350-400 🤔

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia internet is terrible last 24 hrs, play the playstation it goes off, watch netflix it goes off, using my data to come online, your service is a joke

  • bazcb Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland

    @virginmedia sort your shit out!!!!

  • bazcb Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland

    @Katherine198929 @virginmedia Calm down ffs, smart people would have used there mobile hotspot on there phone to continue to work..

  • Maxywalton Max (@Maxywalton) reported from Ayrshire, Scotland

    @EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time

  • sctsman64 brian (@sctsman64) reported from Irvine, Scotland

    @virginmedia my mother has been let down by your engineer promised he would be back to set up her new package no sign she’s left with no phone no tv and no internet not ideal for an 80 year old

  • jamiehilton19 Jamie (@jamiehilton19) reported from Hurlford, Scotland

    @virginmedia are useless arseholes! Fix ma WiFi or I’m reporting you to ma maw!!!! 😢😢

  • Slim5hdy 🏴󠁧󠁢󠁳󠁣󠁴󠁿ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, Scotland

    Once again I’m having problems @virginmedia , a 100mb connection that gives 3mb p/s with 17% packet loss . Sort it out

  • Slim5hdy 🏴󠁧󠁢󠁳󠁣󠁴󠁿ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, Scotland

    @virginmedia I’m having WiFi issues in the KA12 postcode in Scotland , all tests ran on your app say there is no issue , but when I do diagnostics through the router page online it says there are WiFi problems , none of our mobiles or laptops will do anything online

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia our internet is off and on constantly, its beyond a joke, an engineer was out last week fixing the neighbours for the exact same reason, said there was a problem in the cabinet, theirs is fixed now ours is unstable, probably just swapped the cables, get it sorted now

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia wifi not working in ka7, and yes i switched it off and back on

  • Lammie1903 David Lamont (@Lammie1903) reported from Kilmarnock, Scotland

    @virginmedia 5 days down the line and still having major issues with streaming going to be 2021 at this rate before we're able to finish Homeland. Been trying to watch season 3 for 2 weeks and only 4 episodes in 😠😠😠

  • StewartRoxburgh Stewart Roxburgh (@StewartRoxburgh) reported from Troon, Scotland

    @virginmedia are there service issues with broadband in ka10

  • Lammie1903 David Lamont (@Lammie1903) reported from Kilmarnock, Scotland

    @virginmedia please sort out your broadband. Despite speed test showing great speeds of 200mbs download and 21 mbs upload I've been having connection issues for the past couple of weeks. Very difficult to watch Netflix etc due to buffering. Have reset router to no avail 😠

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia what is going on with internet, its up and down every 5 minutes, getting sick to the back teeth of your service, time to seek other providers

  • MartinMcC1984 Martin McCluskey (@MartinMcC1984) reported from Ayrshire, Scotland

    @virginmedia I have been trying to call Virgin Media for weeks. can someone help get me a call back

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • EmilyHanlon15 Emily Hanlon (@EmilyHanlon15) reported

    @virginmedia I have been doing both daily, as have the rest of the community. We are told it will be fixed by X date and time and it never is. Was told an engineer would be out and they never turned up nor let us know in advance. It is infuriating!!

  • Link_SSZ Ian Rabone (@Link_SSZ) reported

    @virginmedia Well it disabled my 5ghz completely and pissed me off, your intelligent wifi is a joke and I suggest you dissable it for other customer before they face this same problem as me.

  • keld_davis Kelly C (@keld_davis) reported

    @virginmedia Hi, I cannot access my account, but the system has been checked multiple times, the modem reset to factory settings daily. Apparently it’s being monitored for 30 days… but I need some form of resolution before that as I’m currently unable to work from home. Thanks

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia If this keeps on where can I complain next? @tsascheme @OmbudServices as I can #Virginmedia don't seem to take the problems they create and being a service provider seriously

  • con1601 CT (@con1601) reported

    @virginmedia My wife has spent half of the day on hold to you. We have had our internet installation date moved repeatedly. Numerous staff have hung up on her! Dreadful customer service!! The rudeness of your staff have reduced my wife to tears! @lulualanis

  • Link_SSZ Ian Rabone (@Link_SSZ) reported

    @virginmedia So everyday for the last 2 weeks the internet has been dropping badly, it was playing up last night so I went to bed, woke up to loads of problems mainly no wifi, after finding my password for the router I found out you you had disabled my 5ghz wifi, like what ******** fix up

  • pabloesc2021 Pablo (@pabloesc2021) reported

    @virginmedia I’ve spoken to somebody and they said they have sorted it by changing settings somewhere. Please can you raise a compliant weeks of issues a engineer visit, 2 phone calls and Twitter posts to get it sorted? Unbelievable service

  • poole_ste Steve Re-cycle (@poole_ste) reported from Wolverhampton, England

    @virginmedia Good afternoon #Virginmedia my problems still go on I have had an engineer visit problem not a fault but from when I first started with you. Contacted customer service who promised a manager would contact me. Nothing since except one scam call. #nothappy

  • ChrisMathias94 Christopher Mathias (@ChrisMathias94) reported

    @virginmedia What’s the compensation if I can’t get online to do my job and get fired as a result? We live in an area with very bad phone signal so don’t have the means to always hotspot!

  • AndreaFiltri Andrea Filtri (@AndreaFiltri) reported

    After a few days of apparent break today @virginmedia was down again for all in @WHampstead. Today is a month since the start of the internet disruption, triggering breakup clauses as the regulator allows 30 days to get a service interruption fixed! Which ISP will you switch to?