Virgin Media

Virgin Media Outage Report in Saltcoats, North Ayrshire, Scotland

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The latest reports from users having issues in Saltcoats come from postal codes KA21.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saltcoats, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltcoats and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Saltcoats, North Ayrshire, Scotland 10/08/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Saltcoats, North Ayrshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Irvine, Saltcoats, Ayr, Kilmarnock, Prestwick and Troon.

Loading map, please wait...
City Problem Type Report Time
United KingdomIrvine Internet
United KingdomSaltcoats Internet
United KingdomIrvine Internet
United KingdomIrvine TV
United KingdomIrvine Wi-fi
United KingdomKilmarnock TV

Community Discussion

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Virgin Media Issues Reports Near Saltcoats, Scotland

Latest outage, problems and issue reports in Saltcoats and nearby locations:

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia our internet is off and on constantly, its beyond a joke, an engineer was out last week fixing the neighbours for the exact same reason, said there was a problem in the cabinet, theirs is fixed now ours is unstable, probably just swapped the cables, get it sorted now

  • Max_Fax DaveDickie (@Max_Fax) reported from Irvine, Scotland

    @virginmedia still not working but looks like it’s still taking money for a service it can’t provide.

  • GarthWestland Garth Westland (@GarthWestland) reported from Ayrshire, Scotland

    @virginmedia Thanks. Checked with neighbors and they are fine so must be a local issue. Will reboot router and check cables etc.

  • MartinMcC1984 Martin McCluskey (@MartinMcC1984) reported from Ayrshire, Scotland

    @virginmedia I have been trying to call Virgin Media for weeks. can someone help get me a call back

  • Lammie1903 David Lamont (@Lammie1903) reported from Kilmarnock, Scotland

    @virginmedia please sort out your broadband. Despite speed test showing great speeds of 200mbs download and 21 mbs upload I've been having connection issues for the past couple of weeks. Very difficult to watch Netflix etc due to buffering. Have reset router to no avail 😠

  • Lammie1903 David Lamont (@Lammie1903) reported from Kilmarnock, Scotland

    @virginmedia 5 days down the line and still having major issues with streaming going to be 2021 at this rate before we're able to finish Homeland. Been trying to watch season 3 for 2 weeks and only 4 episodes in 😠😠😠

  • Maxywalton Max (@Maxywalton) reported from Ayrshire, Scotland

    @EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time

  • Slim5hdy 🏴󠁧󠁢󠁳󠁣󠁴󠁿ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, Scotland

    Once again I’m having problems @virginmedia , a 100mb connection that gives 3mb p/s with 17% packet loss . Sort it out

  • BlueScareBot Duncan #StayTheFuckHome (@BlueScareBot) reported from Ayrshire, Scotland

    @robmurray11 @virginmedia Just checked and mine is down to 23. Yet last week, which was also the lockdown, it was still 350-400 🤔

  • Maxywalton Max (@Maxywalton) reported from Ayrshire, Scotland

    @virginmedia currently moved to a new house and apparently the best option for me is to leave because there’s an active subscription, your advisor was so bad, all I want is my broadband to be switched to my new address !!!!!

  • sctsman64 brian (@sctsman64) reported from Irvine, Scotland

    @virginmedia my mother has been let down by your engineer promised he would be back to set up her new package no sign she’s left with no phone no tv and no internet not ideal for an 80 year old

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia wifi not working in ka7, and yes i switched it off and back on

  • Slim5hdy 🏴󠁧󠁢󠁳󠁣󠁴󠁿ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, Scotland

    @virginmedia I’m having WiFi issues in the KA12 postcode in Scotland , all tests ran on your app say there is no issue , but when I do diagnostics through the router page online it says there are WiFi problems , none of our mobiles or laptops will do anything online

  • bazcb Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland

    @Katherine198929 @virginmedia Calm down ffs, smart people would have used there mobile hotspot on there phone to continue to work..

  • bazcb Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland

    @Peter54King @virginmedia Boring! Can’t believe your going off on one because of a days down time. I was down for approx 30mins yesterday. I used my hotspot continue. Even BT have had issues nation wide

  • bazcb Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland

    @virginmedia sort your shit out!!!!

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia what is going on with internet, its up and down every 5 minutes, getting sick to the back teeth of your service, time to seek other providers

  • BlueScareBot Duncan (@BlueScareBot) reported from Ayrshire, Scotland

    @gazbaker8 @virginmedia Poor show @virginmedia 👎

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia internet is terrible last 24 hrs, play the playstation it goes off, watch netflix it goes off, using my data to come online, your service is a joke

  • StewartRoxburgh Stewart Roxburgh (@StewartRoxburgh) reported from Troon, Scotland

    @virginmedia are there service issues with broadband in ka10

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • boola81 Daniel (@boola81) reported

    @virginmedia . I work in IT, so I understand how things go wrong, but this is the THIRD day this week the Internet service has gone down where I am (LE3). Please sort this out. #virgindown

  • AshaLGoyal Asha Goyal (@AshaLGoyal) reported

    @virginmedia Bereavement team couldn’t help. Spoke with collections team. Kit wasn’t disscussed at all - this has come out of the blue.

  • LilyKillick Liluuums (@LilyKillick) reported

    @virginmedia It cut out 3 times yesterday 😫

  • halesabailsa Haley (@halesabailsa) reported

    @virginmedia No updates of any form. I was advised a manager would call in 48 hours by three reps so you guys really need to sort your complaints handling training. Guess I’ll just wait as nobody wants to sort this. Amazing service guess it’s just like my broadband - dodgy.

  • pippamungbean Pippa Mungbean (@pippamungbean) reported

    @virginmedia How can I let virgin know that I have a tricky situation with paying the bill, not sure when it will be resolved just ‘hang tight’ and ‘keep your fingers crossed’. That’s the advice I’ve been offered.

  • AshaLGoyal Asha Goyal (@AshaLGoyal) reported

    @virginmedia Root of all the problems - disconnection when my mum died, with no notice. sales team advised only way for me to get service for my dad was in my name. He couldn’t set up in his name, as he had no phone etc because VM disconnected etc

  • emkaybeesoon Michael John Kemp. GSM. esq. (@emkaybeesoon) reported

    @virginmedia @boola81 Internet has been down in LU6 3AG since 15:00 yesterday with nothing on your status page, pings to google are intermittent and lots of time outs.

  • Lente25 Chris Dearnley (@Lente25) reported

    @virginmedia Checked This every day, checked last night and just now. It says no issues. But the support agent on Monday and last night said there was outages in the area and these wouldn’t be resolved till at least 30/3. Called 3 times last night.

  • chinadoll333 chinadoll (@chinadoll333) reported

    @leonagraham @virginmedia I get these saying there is problems with my internet, I now say I don't know how to use it..they hang up

  • AnnParkes2 Annie (@AnnParkes2) reported

    @virginmedia Finally came back at 11pm , I shall be calling in to disconnect, over £80 pmth not even the top package and rubbish service , internet is constantly dropping out