Virgin Media Outage Report in Saltcoats, North Ayrshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saltcoats, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltcoats and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Saltcoats, North Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Irvine and Saltcoats.
| City | Problem Type | Report Time |
|---|---|---|
 Irvine |
Internet | |
| Irvine |
Internet | |
| Saltcoats |
Internet | |
| Irvine |
Internet | |
| Irvine |
TV | |
| Irvine |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Saltcoats, Scotland
Latest outage, problems and issue reports in Saltcoats and nearby locations:
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Clodo Baggins
(@quality_rachni) reported
from
Kilmarnock, Scotland
@virginmedia hi, I've changed my mind about a contract I just took out and am in the 14 day cancellation period. I want to cancel the contract please.
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Kieran McClung
(@KieranWMcclung) reported
from
Troon, Scotland
@virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?
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Barrie C Brown
(@bazcb) reported
from
Kilbirnie, Scotland
@Peter54King @virginmedia Boring! Can’t believe your going off on one because of a days down time. I was down for approx 30mins yesterday. I used my hotspot continue. Even BT have had issues nation wide
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Andrew Gilligan
(@stradaman65) reported
from
Ayrshire, Scotland
@virginmedia Hub is where your engineer put it two years ago, the layout of the house hasn’t changed so why then in the last few weeks since you replaced my hub am I experiencing issues. No more excuses please I need answers and results.
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Cheryl Taylor
(@cherry_slush) reported
from
Kilmarnock, Scotland
@virginmedia 6 wks I’ve been waiting for a call back to cancel my home phone package/review my tv package/deal with WiFi issues, your online service constantly displays error message and on,one chat is unresponsive! You have also failed to respond to a complaint I raised!
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia had no internet the past 2 days, Glasgow area 28. I see the service checker updates every 4 hours telling me it'll be fixed for a new time and it's been down for over 30. Any hope for a soon fix?
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David Lamont
(@Lammie1903) reported
from
Kilmarnock, Scotland
@virginmedia 5 days down the line and still having major issues with streaming going to be 2021 at this rate before we're able to finish Homeland. Been trying to watch season 3 for 2 weeks and only 4 episodes in 😠😠😠
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia Still nothing... The status checker says 12pm August 5th and it's now nearly 1:30 and it's been 3 days with no internet. What's the big issue?
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Andrew Gilligan
(@stradaman65) reported
from
Ayrshire, Scotland
@virginmedia Thank you will do that , but my point is why has it gotten so bad in last few week , only since you replaced my hub! Same devices in same rooms are shockingly bad now. What multiple external factors now are you referring to ?
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Colin Marr
(@TheQwertmaster) reported
from
Ayrshire, Scotland
@virginmedia called your customer helpline 3 times & cut off each time! Booster has packed in which means half the house has no WiFi (small bungalow so not exactly a mansion but need 3 boosters). How do I get a replacement issued while I find a more reliable WiFi provider.
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Ben Paterson✌️
(@paeterson3) reported
from
Ayrshire, Scotland
@KyleDunn_x @virginmedia Mate wtf is going on with it man
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Martin McCluskey
(@MartinMcC1984) reported
from
Ayrshire, Scotland
@virginmedia I have been trying to call Virgin Media for weeks. can someone help get me a call back
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Stoo
(@BigStoo92) reported
from
Irvine, Scotland
@virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia internet's been down for 2 days in Dennistoun and the estimated fix time was an hour ago although it's still down. Any indication as to when it's due back up? Losing my mind here
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Ian Devlin
(@thecameranerd) reported
from
Irvine, Scotland
@virginmedia @SkySportsBoxing this pay per view is an absolute Joke!! I keep getting error messages and signal drops. So happy I spent £26 on this.
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Garth Westland
(@GarthWestland) reported
from
Ayrshire, Scotland
@virginmedia Thanks. Checked with neighbors and they are fine so must be a local issue. Will reboot router and check cables etc.
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DaveDickie
(@Max_Fax) reported
from
Irvine, Scotland
@virginmedia still not working but looks like it’s still taking money for a service it can’t provide.
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David Lamont
(@Lammie1903) reported
from
Kilmarnock, Scotland
@virginmedia please sort out your broadband. Despite speed test showing great speeds of 200mbs download and 21 mbs upload I've been having connection issues for the past couple of weeks. Very difficult to watch Netflix etc due to buffering. Have reset router to no avail 😠
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Eck
(@Alexsmith1966) reported
from
Kilmarnock, Scotland
@virginmedia dreadful customer service, if your diverting customers to your website due to your inability to answer calls making sure it works might be an idea?
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Yeti
(@yetiayrshore) reported
from
Troon, Scotland
@virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CW - at home
(@cw_athome) reported
@virginmedia very disappointed. Ordered mobile on 20th. Phone calls to you say a call back with 48 hrs. 4 days later, i am still waiting and I can see it won't be delivery for Xmas. I have TV, Internet and 2 mobiles with you already. Not good service for existing customers!!
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Ben James
(@BenJame18981040) reported
@virginmedia @RobLainton "We're sorry/not sorry that our complete rubbish service is actually very bad. Here's a page of complete nonsense that will shut you up for at least an hour. We don't care about you. Just your money"
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Newbie Coder
(@newbiecoding) reported
Mum and Stepdad (both in their 70s) lost their TV service yesterday and they phoned @virginmedia and they said the estimated fix date was the 5th of Jan. This is ridiculous!
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Jenander Sishodia
(@jsishodia) reported
@virginmedia reached to fault team they have recalibrated the Hub and have confirmed an intermittent issue in the area. After recalibration and reset the download speed is fine bu upload speed has gone down drastically..its varying 1-6 Mbps whereas it was 19-20 Mbps always
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Bruce
(@Bruce94142897) reported
@virginmedia Well like I've said if this goes down tomorrow on Xmas day Cancel this end of
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RUNDMC
(@drkcmpbll) reported
@virginmedia Estimated fix date is now 5th January 23. I'm absolutely gutted with this. 13 days when we're all home. Not internet. NO TV service. No phone line. No guarantee of compensation, as last time I was without service for 6 days straight VM didn't have it noted on system.
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Colin Duff
(@Duffism1981) reported
I never had the issues with Talk Talk that I am having since switching to Virgin media two weeks ago. The wifi connection to my tv keeps randomly dropping then takes ages to reconnect.
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Jenander Sishodia
(@jsishodia) reported
@virginmedia they have advised it could be because of that intermittent issue in the are and have asked to keep under monitoring for 24 - 72 hours. The case number is 13588752.
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CW - at home
(@cw_athome) reported
@virginmedia I rang 3 times since 20th and they made a note that it is urgent, yesterday. I can't cancel as have given puk details to transfer son's phone number. Such a shame with all the business I do with virgin.
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Cazzie Brockbank
(@CazzieB2) reported
@virginmedia tv in fy4 been off for 24 hours nearly now! What compensation do we get and when will it be fixed? Time keeps changing on service status!