Virgin Media Outage Report in Ayr, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Ayr come from postal codes KA7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ayr, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Ayr, Scotland
The most recent Virgin Media outage reports came from the following cities: Ayr, Irvine, Kilmarnock and Troon.
City | Problem Type | Report Time |
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Internet | ||
Wi-fi | ||
Wi-fi | ||
Wi-fi | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ayr, Scotland
Latest outage, problems and issue reports in Ayr and nearby locations:
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Colin Marr (@TheQwertmaster) reported from Ayrshire, Scotland
@virginmedia called your customer helpline 3 times & cut off each time! Booster has packed in which means half the house has no WiFi (small bungalow so not exactly a mansion but need 3 boosters). How do I get a replacement issued while I find a more reliable WiFi provider.
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Ben Paterson✌️ (@paeterson3) reported from Ayrshire, Scotland
@KyleDunn_x @virginmedia Mate wtf is going on with it man
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Stoo (@BigStoo92) reported from Irvine, Scotland
@virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?
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Andrew Gilligan (@stradaman65) reported from Ayrshire, Scotland
@virginmedia Hub is where your engineer put it two years ago, the layout of the house hasn’t changed so why then in the last few weeks since you replaced my hub am I experiencing issues. No more excuses please I need answers and results.
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Brian McLaren 🏴🇬🇧 (@brianmcluk) reported from Springside, Scotland
@virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.
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Clodo Baggins (@quality_rachni) reported from Kilmarnock, Scotland
@virginmedia hi, I've changed my mind about a contract I just took out and am in the 14 day cancellation period. I want to cancel the contract please.
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Duncan (@BlueScareBot) reported from Ayrshire, Scotland
@virginmedia could I have a link please to cancel my service in writing?
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Kieran McClung (@KieranWMcclung) reported from Troon, Scotland
@virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?
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andy (@a7powell) reported from Ayrshire, Scotland
@virginmedia waiting on a call back promised for 5pm by your customer services, the latest in a long line of disappointments....sorry we left @skytv
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CBF72 5️⃣5️⃣ 🇬🇧🍾🇬🇧 (@1972CBF1972) reported from Irvine, Scotland
@virginmedia is there an issue in ka11
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Yeti (@yetiayrshore) reported from Troon, Scotland
@virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.
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Ian Devlin (@thecameranerd) reported from Irvine, Scotland
@virginmedia @SkySportsBoxing this pay per view is an absolute Joke!! I keep getting error messages and signal drops. So happy I spent £26 on this.
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Garth Westland (@GarthWestland) reported from Ayrshire, Scotland
@virginmedia Thanks. Checked with neighbors and they are fine so must be a local issue. Will reboot router and check cables etc.
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Cheryl Taylor (@cherry_slush) reported from Kilmarnock, Scotland
@virginmedia 6 wks I’ve been waiting for a call back to cancel my home phone package/review my tv package/deal with WiFi issues, your online service constantly displays error message and on,one chat is unresponsive! You have also failed to respond to a complaint I raised!
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Kenny James (@KennyJames_me) reported from Loans, Scotland
@virginmedia Never have I ever had speeds near the 540 lmb I pay for. hardwired tops out OCCASSIONALL at 200 average is 170. I need an engineer
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steven graham (@steven_coyw) reported from Ayrshire, Scotland
Fcukin @virginmedia internet, up n down like a junkies toot pipe all day, cant stream anything to watch on netflix, see 5 mins then off it goes, virgin is terrible
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Eck (@Alexsmith1966) reported from Kilmarnock, Scotland
@virginmedia dreadful customer service, if your diverting customers to your website due to your inability to answer calls making sure it works might be an idea?
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DaveDickie (@Max_Fax) reported from Irvine, Scotland
@virginmedia still not working but looks like it’s still taking money for a service it can’t provide.
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Ross Kilpatrick (@RossKilpatrick5) reported from Irvine, Scotland
@virginmedia TV’s down and can’t get through to them on the phone, what a brilliant service!
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Andrew Gilligan (@stradaman65) reported from Ayrshire, Scotland
@virginmedia Thank you will do that , but my point is why has it gotten so bad in last few week , only since you replaced my hub! Same devices in same rooms are shockingly bad now. What multiple external factors now are you referring to ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Skelton (@PhilSkelly67) reported
Sick and tired of drops in service on broadband and TV from @virginmedia as soon as this contract is up, I'm off.
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Matt McCorry (@MattMcCorry2671) reported
@virginmedia But it is showing a fault? Is this an area issue or just my issue??
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Jean-Paul Marc (@jpmcic) reported from Camden Town, England
@virginmedia It is my wired connection that is at fault. Have literally plugged my laptop in directly to the Virgin Hub box and run various tests and network diagnostics for which I have confirmed the slow speeds.
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Katie Graham (@katiegraham96) reported
@virginmedia is the service down again? I can’t call out or text xx
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Ben (@yorkshireginner) reported
No option these days other than to swap between @skytv and @virginmedia. Virgin expecting me to pay £550 more over the price of a new customer over the contract, losing them in the process a customer on the top bundle (that's price after haggling). Time to call sky
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Ria Star (@riaSdAS) reported
@virginmedia I’m sorry The new hub 3 does not provide a stable fast enough WiFi everywhere even with socket WiFi and extenders . Pls come and fix the problem. Customer for 7 years first time I can’t get WiFi to house&garden. Thank you
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Lee Hopkins (@lee_hoppy) reported
@virginmedia Currently speaking with your faults team, is it meant to be such a chore and difficulty to get issues resolved?
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Michael Evans (@MikeEvans1515) reported
@virginmedia I have been trying to cancel my account for 2 hours! I speak to multiple people then get cut off! Absolutely shocking customer service. If I was adding another service I’d be phoned back can someone contact me please
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$Stocknewsalerts (@Allstocknews) reported
$INFN Infinera - Virgin Media Business Launches High-capacity Backbone Network in Dublin Powered by Infinera’ From our Stock News Alerts App
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Akash (@akashkedia84) reported
@virginmedia today also broadband is so slow..you service is so pathetic..ypu guys are shameless