Virgin Media outages and service status in Ayr, Scotland

Problems in the last 24 hours in Ayr, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ayr, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ayr, Scotland

The most recent Virgin Media outage reports came from the following cities: Galston, Saltcoats, Irvine, Ayr, and Kilmarnock.

City	Problem Type	Report Time
Galston	Internet	3 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Ayr, Scotland

Latest outage, problems and issue reports in Ayr and nearby locations:

• 
  Stewart Roxburgh (@SRoxburgh) reported 2 minutes ago from Troon, Scotland

  @virginmedia Dear Mr Bolt, sorry that you had to ruin your reputation by putting your name to this company. The only record VM will will break is for most network failures and lost customers. Hope you get this message eventually when internet gets fixed again.

• 
  Colin Marr (@TheQwertmaster) reported 4 minutes ago from Ayrshire, Scotland

  @virginmedia called your customer helpline 3 times & cut off each time! Booster has packed in which means half the house has no WiFi (small bungalow so not exactly a mansion but need 3 boosters). How do I get a replacement issued while I find a more reliable WiFi provider.

• 
  Max (@Maxywalton) reported 6 minutes ago from Ayrshire, Scotland

  @virginmedia currently moved to a new house and apparently the best option for me is to leave because there’s an active subscription, your advisor was so bad, all I want is my broadband to be switched to my new address !!!!!

• 
  Martin McCluskey (@MartinMcC1984) reported 7 minutes ago from Ayrshire, Scotland

  @virginmedia I have been trying to call Virgin Media for weeks. can someone help get me a call back

• 
  Duncan (@BlueScareBot) reported 14 minutes ago from Ayrshire, Scotland

  @virginmedia could I have a link please to cancel my service in writing?

• 
  Duncan #StayTheFuckHome (@BlueScareBot) reported 16 minutes ago from Ayrshire, Scotland

  @robmurray11 @virginmedia Just checked and mine is down to 23. Yet last week, which was also the lockdown, it was still 350-400 🤔

• 
  Brian McLaren 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@brianmcluk) reported 19 minutes ago from Springside, Scotland

  @virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.

• 
  Clodo Baggins (@quality_rachni) reported 23 minutes ago from Kilmarnock, Scotland

  @virginmedia hi, I've changed my mind about a contract I just took out and am in the 14 day cancellation period. I want to cancel the contract please.

• 
  steven graham (@steven_coyw) reported 24 minutes ago from Ayrshire, Scotland

  @virginmedia our internet is off and on constantly, its beyond a joke, an engineer was out last week fixing the neighbours for the exact same reason, said there was a problem in the cabinet, theirs is fixed now ours is unstable, probably just swapped the cables, get it sorted now

• 
  David Lamont (@Lammie1903) reported 26 minutes ago from Kilmarnock, Scotland

  @virginmedia 5 days down the line and still having major issues with streaming going to be 2021 at this rate before we're able to finish Homeland. Been trying to watch season 3 for 2 weeks and only 4 episodes in 😠😠😠

• 
  steven graham (@steven_coyw) reported 30 minutes ago from Ayrshire, Scotland

  @virginmedia wifi not working in ka7, and yes i switched it off and back on

• 
  Andrew Gilligan (@stradaman65) reported 35 minutes ago from Ayrshire, Scotland

  @virginmedia Thank you will do that , but my point is why has it gotten so bad in last few week , only since you replaced my hub! Same devices in same rooms are shockingly bad now. What multiple external factors now are you referring to ?

• 
  Alistair MacLean (@BaycroftAl) reported 37 minutes ago from Ayrshire, Scotland

  @virginmedia broadband down again..ka9..no internet,no TV, no @PrimeVideo

• 
  Eck (@Alexsmith1966) reported 37 minutes ago from Kilmarnock, Scotland

  @virginmedia dreadful customer service, if your diverting customers to your website due to your inability to answer calls making sure it works might be an idea?

• 
  brian (@sctsman64) reported 38 minutes ago from Irvine, Scotland

  @virginmedia my mother has been let down by your engineer promised he would be back to set up her new package no sign she’s left with no phone no tv and no internet not ideal for an 80 year old

• 
  steven graham (@steven_coyw) reported 41 minutes ago from Ayrshire, Scotland

  Fcukin @virginmedia internet, up n down like a junkies toot pipe all day, cant stream anything to watch on netflix, see 5 mins then off it goes, virgin is terrible

• 
  Garth Westland (@GarthWestland) reported 45 minutes ago from Ayrshire, Scotland

  People having a total fit on SM regarding the @virginmedia outage. I get it. It’s a little inconvenient but stop acting like it’s the end of the world and ffs stop phoning them. It’s happening to everyone and I’m sure they are doing everything they can to fix it.

• 
  CBF72 5️⃣5️⃣ 🇬🇧🍾🇬🇧 (@1972CBF1972) reported 55 minutes ago from Irvine, Scotland

  @virginmedia is there an issue in ka11

• 
  Garth Westland (@GarthWestland) reported 56 minutes ago from Ayrshire, Scotland

  @Ritchtweets @virginmedia Glad I didn’t go down the “ragin” route now lol

• 
  Ross Kilpatrick (@RossKilpatrick5) reported 57 minutes ago from Irvine, Scotland

  My @virginmedia internet is down, anyone else having issues?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mec337 (@mec337) reported 5 minutes ago

  @virginmedia you are swapping from Analog to Digital phone service. Can you guarantee T38 fax protocol will work as before? and yes fax machines are still used.

• 
  Graham FIrth 🇬🇧💙💛🤍🐕 (@firth_graham) reported 6 minutes ago

  Thanks @virginmedia for cancelling installation due today with less than 24 hours notice. Great you think it’s acceptable to now leave me for 2 weeks with no working from home or security cameras. Customer services can’t be bothered to call back, guess I’m leaving before joining

• 
  Mel54321 (@MelG54321) reported 8 minutes ago

  @virginmedia services down in my whole area since Thursday night. Only got a message at 18.30 yesterday that they had an engineer on site. Child trying to revise for their GCSEs has no Internet access.

• 
  🚴‍♀️🚴‍♀️ Jenny 🚴‍♀️🚴‍♀️ (@jen_moxon) reported 8 minutes ago

  The crap I've heard about Virgin Media. I wouldn't go near them

• 
  Gary Silvester (@Cloverbeech) reported 11 minutes ago

  @rpd_pacer @virginmedia OK. I know a lot of people over here. I’ll switch into Starlink, I suppose it’s the trade-off of a good deal and package versus terrible and infuriating customerservice! Good luck

• 
  spidella's kitkat🍫 || exams (@kkitkat_exe) reported 12 minutes ago

  @OliverGMcManus @virginmedia dude virgin media probably dont even know what theyre charging you for their customer service is so *** talk to an ombudsman theyll get back to you much quicker

• 
  B (@1992JDBX) reported 14 minutes ago

  @virginmedia you lot are ******* shocking !!!! Needed internet for my new house you installed the outside service to the wrong address had to cancel the order and now everyone I speak to you at yourself passes me to someone else or don’t understand simple English !!

• 
  Green Cat Books ~ publisher | bookshop | mentor (@greencatbooks) reported 19 minutes ago

  @melon_h @virginmedia I switched to Sky last month. I was out of contract with VM and they were charging me £90 a month. They now reckon that I owe over £200 and have unleashed debt collectors, although I did try and cancel them (no contract). I have a referral link for Sky if you like? Gives us both some money off I think

• 
  Adam Tracey (@adamtracey8) reported 20 minutes ago

  @scoobiesue82 @JSSHERIFF1933 @virginmedia Has this issue been resolved for yous yet

• 
  Ana Atkinson (@Ana1Atkinson) reported 21 minutes ago

  @virginmedia These problems have been on & off since Thursday. Will we get compensated & will Virgin issue a statement to their customers to let us know what is going on? It seems like you have serious problems & just keep saying it will be fixed in 24 hrs. I have no landline, tv or internet