Virgin Media outages and service status in Wemyss Bay, Scotland
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Wemyss Bay, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (67%)
- Wi-fi (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wemyss Bay, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wemyss Bay, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 24: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wemyss Bay, Scotland
The most recent Virgin Media outage reports came from the following cities: Greenock, and Alexandria.
Community Discussion
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Virgin Media Issues Reports Near Wemyss Bay, Scotland
Latest outage, problems and issue reports in Wemyss Bay and nearby locations:
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Craig Taylor (@Craigsheesh) reported from Alexandria, Scotland@virginmedia I have an outstanding complaint since 12/01 with a promise a supervisor would call within 72 hrs having heard nothing since 12/01 I phoned yesterday and was told a supervisor would call within 24hrs still no call appalling customer service. Where do escalate this to
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Rebecca Thompson (@Rebecca_GMFC) reported from Greenock, Scotland@virginmedia @stumcc761 Service is always shocking🥱
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Andy Murdoch (@AGM60) reported from Wemyss Bay, Scotland@virginmedia Therein lies part of your issue. Contact centre customer service non-existent. No accountability. Empathy zero and telephony platform not fit for purpose @richardbranson I look forward to a resolution as per an email now received. Confidence low unfortunately.
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Brigid Smith (@brigidms) reported from Greenock, Scotland@virginmedia I have been waiting for over a week for a return call from customer service , obviously don’t want my business after 20 years . Looking for a new broadband provider any suggestions . One that actually works would be good 🤬
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Fiona duddy (@DuddyFiona) reported from Greenock, Scotland@virginmedia is there any issues in pa14 with TV connection
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Paul Malloy (@PMalloy67) reported from Greenock, Scotland@virginmedia getting really fed up with your service. Too many times I get message about can't connect to hub or some other connection problem. Cant even watch recordings as its on unit in living room. Bloody annoying for what you charge.
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AmandaM2282 (@AmandaM2282) reported from Alexandria, Scotland@virginmedia I was advised to apply for the indemnity off a supervisor no one said it would be added on at a later date and the whole reason it happened was because an advisor on the chat told me I would have no charges to pay in feb this is my problem too much Erin info and no one fixing it
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Lauren (@M1SSes0) reported from Greenock, Scotland@virginmedia 18.40. I got a text saying service was fixed and if I was still having issues to switch it off for 30 minutes, I left it off for 45.
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Jim McEleny🏴 (@JimMceleny) reported from Greenock, ScotlandGot this in email from @virginmedia / O2, "Each year your Airtime Plan will be increased by the Retail Price Index (RPI) rate of inflation announced in February plus 3.9%. If RPI is negative, we’ll only apply the 3.9%." No problem with RPI increase, whats the 3.9% for? #robbery
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Jed Cook (@CookJed) reported from Greenock, Scotland@virginmedia @craigy1992 Try speaking to your customers then ; you’ll be fast enough to call me if I cancel my payments
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Lee Barros (Fotze) (@BarrosLXXXIX) reported from Greenock, Scotland@virginmedia Can I change my direct debit date, I have had no response from the text message service and calling up is pointless as they are closed. If not I'll just cancel my Direct Debit and pay you on my new chosen date.
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Tyronelad (@mogwaiboy16) reported from Alexandria, Scotland@virginmedia my wife appears to be burning through her mobile data at an incredible rate, looking at her recent bill,huge amounts of data in the early hours of the morning despite being connected to WiFi. 6gb of data in less than a week, clearly that can’t be right. Help'
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Michael Macdonald (@justcall_mesir) reported from Alexandria, Scotland@virginmedia - 3hrs on the phone today to several of your "Managers, Collections, and Tier 1 and 2 staff" No further forward, due to unprofessional calls, rudeness, and staff with a sloppy shoulder approach with no solution, no acceptance of error. Shocking customer service.
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Ross. (@500DaysOfMisery) reported from Helensburgh, Scotland@taryamboyd @virginmedia Hi Ty, your service is shit and I’ll be lodging a formal complaint with your manager for this abhorrant customer service. Have a good weekend, ****
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Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland@virginmedia my internet and TV connection did not work at all the full day yesterday and it is still not fixed. Could you advise me what the issue is and when it will be fixed please? G83 area in Scotland.
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🏴 Gary ScottishEagle 🏴 (@garydg7) reported from Greenock, Scotland@virginmedia Not only that, when pointing out to your CS team that the account holder was a vulnerable person, my wife was advised "what do you want me to do with that?" By the operator. Shameful. Fix her issue and stop cutting her off for no reason!!
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Mark Thompson (@thompsonmark_) reported from Greenock, Scotland@virginmedia @DanRoPo I am also having this problem. 7 times since 8am this morning on my landline!!!!!
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mac / macca (@neilmacallister) reported from Alexandria, Scotland@virginmedia - As it is more than 24 hours since this issue was raised, and is still not resolved, all checks completed and no service I want to book a home visit by a technician asap. Thank you.
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Rebecca Thompson (@Rebecca_GMFC) reported from Greenock, Scotland@virginmedia @stumcc761 Service is always shocking, fed up with it 😒🥱
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Brian O'Connor (@boconnorchest) reported@Rugby_Scoop @virginmedia I can understand ungracious losers, but being ungracious winners is bizarre. I was beginning to like NZ rugby; now we are back to the one-eyed arrogance of the spear-tackle era. Colin Meads & Ken Catchpole incident will forever be a stain on Kiwi rugby. SA v NZ, who to support?
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Virgin Media News (@VirginMediaNews) reportedThe European Commission has fined AliExpress €550 million for failing to adequately crack down on the sale of unsafe and counterfeit products on its site. The Chinese online marketplace had reported that almost 15 million illegal products were recommended to EU users last year, including counterfeit cosmetics, toys, clothes and gadgets. The company has until October to submit an action plan and comply with the Digital Services Act. 📺 More on Virgin Media PLAY
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Urban Groove (@Urban__Groove) reportedNext time virgin media ring me from Bangladesh or any Asian country im going to put the phone down on them, I can't understand a dam word you are saying 😡 @virginmedia
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only2genders (@0nlytwogenders) reported@Ofcom can you please investigate @virginmedia I inquired about their service and then declined, since they’ve called me twelve times in two days, I have now had to block their number @richardbranson
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Centre Right (@RayGoose237513) reported@Szlater2 This happens with loads companies I.e AA- Virgin Media-Pet Insurance companies being a loyal customer is not worth it like youst to be they rely on people just renewing rather than shop around
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John Mercer (@Merse2506) reportedLive sport bet you bottom dollar Virgin Media box is buffering. What a load of bollocks VM really is. Quick to take your money but **** service @virginmedia
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Fleebee (@imfleebee) reported@lou_xen @Jaym7t5 @virginmedia Been down for me since yesterday
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Virgin Media News (@VirginMediaNews) reportedA man is in a serious but stable condition in hospital following a shooting incident in Limerick. The incident happened at a residence on Hyde Avenue in Ballinacurra Weston at around 4.30pm yesterday. A man in his 60s was taken to University Hospital Limerick to be treated for serious injuries. Gardaí are appealing for witnesses and say investigations are ongoing. 📺 More on Virgin Media PLAY
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NEVER give up. (@o00525600) reported@TheMandyGall @ElectricIreland virgin media has threatened me with collecting heavies if I don't pay for service I never got I tried and tried to tell them I was moving but couldn't get to talk to anyone eventually in March I did but they didn't want to know my bill then was 37 e,now it's 157 e on and on on on
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Joe Mama (@rafrafUk) reportedWow. I thought @virginmedia was bad but @skytv makes them look gooooood!