Virgin Media Outage Report in Wemyss Bay, Inverclyde, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wemyss Bay, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wemyss Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Wemyss Bay, Inverclyde, Scotland
The most recent Virgin Media outage reports came from the following cities: Alexandria, Port Glasgow and Greenock.
| City | Problem Type | Report Time |
|---|---|---|
 Alexandria |
Wi-fi | |
| Alexandria |
Total Blackout | |
| Alexandria |
Internet | |
| Port Glasgow |
Wi-fi | |
| Port Glasgow |
Internet | |
| Greenock |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wemyss Bay, Scotland
Latest outage, problems and issue reports in Wemyss Bay and nearby locations:
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Angie Murphy
(@angie__murphy) reported
from
Greenock, Scotland
Has anyone got that Virgin Media 1 gig internet? If so, what's it like for stability, etc?
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Lindsay Reid
(@lindsr87) reported
from
Greenock, Scotland
@virginmedia I’ve had terrible WiFi coverage at home in the past few weeks and a mega frustrating conversation with your tech team this afternoon.
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Susie
(@Susie61180) reported
from
Greenock, Scotland
@virginmedia all my channels including freeview ones are giving the message 'channel not authorised' this morning, I've rebooted and still the same, any help please??
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Kevin
(@Tumsh41) reported
from
Greenock, Scotland
@virginmedia My Broadband appears to be down. Can you please assist?
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DroneXscape Media
(@Dronexscape) reported
from
Kilbirnie, Scotland
@virginmedia just off phone to one of your call handlers all my devices keep getting cut off from the wifi hub handler refusing to help unless I spend money for pods I've never had such bad customer service from a company
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Susie
(@Susie61180) reported
from
Greenock, Scotland
@virginmedia Hi, yesterday we restarted our modem, ever since only half the devices in the house have wifi... half of them cant even find our network anymore, ranging from phones to smart TVs... can I please have some assistance as to why this has happened?
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Brigid Smith
(@brigidms) reported
from
Greenock, Scotland
@virginmedia I have been waiting for over a week for a return call from customer service , obviously don’t want my business after 20 years . Looking for a new broadband provider any suggestions . One that actually works would be good 🤬
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🏴 Gary ScottishEagle 🏴
(@garydg7) reported
from
Greenock, Scotland
@virginmedia Not only that, when pointing out to your CS team that the account holder was a vulnerable person, my wife was advised "what do you want me to do with that?" By the operator. Shameful. Fix her issue and stop cutting her off for no reason!!
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Dee McBee
(@dee_mcbee) reported
from
Greenock, Scotland
Internet not working in pa14 area, website says there are no problems in my area @virginmedia
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🏴 Gary ScottishEagle 🏴
(@garydg7) reported
from
Greenock, Scotland
@virginmedia Yes, and reinstated her service around lunchtime today. Come 5pm, they cut her off again!!
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AmandaM2282
(@AmandaM2282) reported
from
Alexandria, Scotland
@virginmedia Long story short I was told information that was not correct claimed my money back after being advised to do so the money then has been added back on to my next bill and after endless chats emails complaint forms promises of a call back I’m still waiting to get this resolved
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Mark Thompson
(@thompsonmark_) reported
from
Greenock, Scotland
@virginmedia @DanRoPo I am also having this problem. 7 times since 8am this morning on my landline!!!!!
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Ceallaigh Nic hEachaidh
(@kellyarla_) reported
from
Greenock, Scotland
Anybody else having problems with Virgin Media internet?
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Susie
(@Susie61180) reported
from
Greenock, Scotland
@virginmedia my daughter is doing her uni degree from home at the moment and she cant miss deadlines to hand in papers so it's quite an issue for us, any help would be greatly appreciated
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Lindsay Reid
(@lindsr87) reported
from
Greenock, Scotland
@virginmedia’s customer services are shocking! Wish @bt_uk would hurry with fibre in my area 👍🏻
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🏴 Gary ScottishEagle 🏴
(@garydg7) reported
from
Greenock, Scotland
@virginmedia ... my wife who has authority to speak on her account on her behalf has been unsuccessfully trying to get you to once again resolve the issue. As it stands, we have been advised someone will be in touch within 24 hours. Unacceptable!! My mother in law lives alone
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AmandaM2282
(@AmandaM2282) reported
from
Alexandria, Scotland
@virginmedia I was advised to apply for the indemnity off a supervisor no one said it would be added on at a later date and the whole reason it happened was because an advisor on the chat told me I would have no charges to pay in feb this is my problem too much Erin info and no one fixing it
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Ashley McLoone
(@ash_mcloone) reported
from
Greenock, Scotland
@virginmedia No no one else has problems
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Craig Taylor
(@Craigsheesh) reported
from
Alexandria, Scotland
@virginmedia I have an outstanding complaint since 12/01 with a promise a supervisor would call within 72 hrs having heard nothing since 12/01 I phoned yesterday and was told a supervisor would call within 24hrs still no call appalling customer service. Where do escalate this to
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🏴 Gary ScottishEagle 🏴
(@garydg7) reported
from
Greenock, Scotland
@virginmedia Your customer service is absolutely shocking. You have cut off a vulnerable pensioner twice in the past 72 hours for reasons of your own error, leaving her with no means of communication whilst apparently being unable to fix the issue for 24 hours. Shocking! 🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sara Minors
(@SaraMinors) reported
@virginmedia I also cannot watch Netflix or Prime via Virgin, the forums no help as none directly same problem that I am having , getting so fed up with this lack of service
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Steve Clarke
(@steveclarkefilm) reported
@virginmedia I don't think the fault or outage could have been happening over so many months. This isn't a recent problem. Could it not be a problem at your end? Is my speed being restricted somehow? How could the service be so erratic?
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Connor
(@enchanted96game) reported
@virginmedia can someone help me get my service back on
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Jess 🚮
(@jlkel_x) reported
@sk_____96 @virginmedia I know you’re missing me in the meets bab but there’s no need to be rude 💔
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sharon finney
(@sharonf37) reported
@virginmedia Have tried, a complaint went in but she was told 28 days!?
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Tasesmues
(@Nobanots) reported
@virginmedia Yes I did that. It did not help.
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karl scott
(@kwscott29) reported
@MikeFuller_ @virginmedia I got fed up with there customer service a couple of years ago its shocking the final straw for me was when 1 of them told me to f*** off and join sky
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Mike Fuller
(@MikeFuller_) reported
@kwscott29 @virginmedia I’ve not had many problems to be fair - but this has left a bitter taste.. The guy I spoke to was very polite, and tried he’s best but was following a knowledge base and not actually troubleshooting, I’m worried they are not able to fix actual faults - I’ve been very patient.
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Marcus Dimbleby
(@MarcusDimbleby) reported
@virginmedia Hey. Seems the call to fix my problems didn’t fix it at all. Just had “retentions” call me and confirmed my account is still set for termination on the 11th April. Despite you confirming that error by Virgin Media had been corrected. So can someone call me again and sort this?
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Steve Clarke
(@steveclarkefilm) reported
@virginmedia I will try with ethernet this evening but am considering switching as the service has been so unreliable for many months and £72 is a hefty price. Not sure why our area is so badly affected?! Many complaints from neighbours. Is it to do with where we live?