Virgin Media

Virgin Media Outage Report in Wemyss Bay, Inverclyde, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wemyss Bay, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wemyss Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wemyss Bay, Inverclyde, Scotland 12/15/2024 06:35

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wemyss Bay, Inverclyde, Scotland

The most recent Virgin Media outage reports came from the following cities: Greenock, Alexandria and Helensburgh.

Loading map, please wait...
City Problem Type Report Time
United KingdomGreenock Internet
United KingdomAlexandria TV
United KingdomAlexandria Wi-fi
United KingdomAlexandria TV
United KingdomAlexandria Internet
United KingdomAlexandria E-mail

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wemyss Bay, Scotland

Latest outage, problems and issue reports in Wemyss Bay and nearby locations:

  • Susie61180 Susie (@Susie61180) reported from Greenock, Scotland

    @virginmedia my daughter is doing her uni degree from home at the moment and she cant miss deadlines to hand in papers so it's quite an issue for us, any help would be greatly appreciated

  • thompsonmark_ Mark Thompson (@thompsonmark_) reported from Greenock, Scotland

    @virginmedia @DanRoPo I am also having this problem. 7 times since 8am this morning on my landline!!!!!

  • lindsr87 Lindsay Reid (@lindsr87) reported from Greenock, Scotland

    @virginmedia I’ve had terrible WiFi coverage at home in the past few weeks and a mega frustrating conversation with your tech team this afternoon.

  • garydg7 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Gary ScottishEagle 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garydg7) reported from Greenock, Scotland

    @virginmedia Your customer service is absolutely shocking. You have cut off a vulnerable pensioner twice in the past 72 hours for reasons of your own error, leaving her with no means of communication whilst apparently being unable to fix the issue for 24 hours. Shocking! 🤬

  • garydg7 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Gary ScottishEagle 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garydg7) reported from Greenock, Scotland

    @virginmedia ... my wife who has authority to speak on her account on her behalf has been unsuccessfully trying to get you to once again resolve the issue. As it stands, we have been advised someone will be in touch within 24 hours. Unacceptable!! My mother in law lives alone

  • neilmacallister mac / macca (@neilmacallister) reported from Alexandria, Scotland

    @virginmedia - Internet / Broadband service has been terrible last few days, any problems in this area, I am in G83 postcode Strathleven, Alexandria. Thanks

  • Susie61180 Susie (@Susie61180) reported from Greenock, Scotland

    @virginmedia all my channels including freeview ones are giving the message 'channel not authorised' this morning, I've rebooted and still the same, any help please??

  • garydg7 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Gary ScottishEagle 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garydg7) reported from Greenock, Scotland

    @virginmedia Not only that, when pointing out to your CS team that the account holder was a vulnerable person, my wife was advised "what do you want me to do with that?" By the operator. Shameful. Fix her issue and stop cutting her off for no reason!!

  • dee_mcbee Dee McBee (@dee_mcbee) reported from Greenock, Scotland

    Internet not working in pa14 area, website says there are no problems in my area @virginmedia

  • AmandaM2282 AmandaM2282 (@AmandaM2282) reported from Alexandria, Scotland

    @virginmedia I was advised to apply for the indemnity off a supervisor no one said it would be added on at a later date and the whole reason it happened was because an advisor on the chat told me I would have no charges to pay in feb this is my problem too much Erin info and no one fixing it

  • Tumsh41 Kevin (@Tumsh41) reported from Greenock, Scotland

    @virginmedia My Broadband appears to be down. Can you please assist?

  • angie__murphy Angie Murphy (@angie__murphy) reported from Greenock, Scotland

    Has anyone got that Virgin Media 1 gig internet? If so, what's it like for stability, etc?

  • ash_mcloone Ashley McLoone (@ash_mcloone) reported from Greenock, Scotland

    @virginmedia No no one else has problems

  • garydg7 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Gary ScottishEagle 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garydg7) reported from Greenock, Scotland

    @virginmedia Yes, and reinstated her service around lunchtime today. Come 5pm, they cut her off again!!

  • AmandaM2282 AmandaM2282 (@AmandaM2282) reported from Alexandria, Scotland

    @virginmedia Long story short I was told information that was not correct claimed my money back after being advised to do so the money then has been added back on to my next bill and after endless chats emails complaint forms promises of a call back I’m still waiting to get this resolved

  • kellyarla_ Ceallaigh Nic hEachaidh (@kellyarla_) reported from Greenock, Scotland

    Anybody else having problems with Virgin Media internet?

  • Craigsheesh Craig Taylor (@Craigsheesh) reported from Alexandria, Scotland

    @virginmedia I have an outstanding complaint since 12/01 with a promise a supervisor would call within 72 hrs having heard nothing since 12/01 I phoned yesterday and was told a supervisor would call within 24hrs still no call appalling customer service. Where do escalate this to

  • brigidms Brigid Smith (@brigidms) reported from Greenock, Scotland

    @virginmedia I have been waiting for over a week for a return call from customer service , obviously don’t want my business after 20 years . Looking for a new broadband provider any suggestions . One that actually works would be good 🤬

  • Susie61180 Susie (@Susie61180) reported from Greenock, Scotland

    @virginmedia Hi, yesterday we restarted our modem, ever since only half the devices in the house have wifi... half of them cant even find our network anymore, ranging from phones to smart TVs... can I please have some assistance as to why this has happened?

  • Dronexscape DroneXscape Media (@Dronexscape) reported from Kilbirnie, Scotland

    @virginmedia just off phone to one of your call handlers all my devices keep getting cut off from the wifi hub handler refusing to help unless I spend money for pods I've never had such bad customer service from a company

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • normski2000 walter joseph kovacs (@normski2000) reported

    @virginmedia I have hub 5 but had nothing but problems with it constantly cutting out, then worked great for 4 weeks and now the WiFi is worse than it has ever been. I can't connect unless right next to the hub, so WiFi cameras laptops phone and heating don't work. Please help

  • BasuPriyabrata Priyabrata Basu (@BasuPriyabrata) reported

    @virginmedia I placed an order online for a new fibre broadband on 23rd May and engineer visit was scheduled for 6th June. But I haven't received any communication since then. Upon checking today with your support team I came to know they don't have any order from me. Ridiculous!

  • MurphyOfMercia Murphy (@MurphyOfMercia) reported

    @virginmedia They've advised everything your website does and it hasn't resolved the issue.

  • heyit5sam Baller Brannagan (@heyit5sam) reported

    @virginmedia You need to get this account shut down. People will be conned, someone pretending to be you and asking for full addresses and full card details

  • leealtea Griffoli (@leealtea) reported

    @virginmedia Problem was on the virgin end of things . Spent another 1hr on the phone to virgin . Not received any confirmation email again .

  • a13aex A13AEX (@a13aex) reported

    @virginmedia i have been promised call backs for a over 3 weeks with no joy and after near an hours wait twice , your rude employees hang up the phone on my how inconsiderate!!

  • chanderson76 Chanders (@chanderson76) reported from Stevenage District, England

    @virginmedia 46 minutes on chat going round in circles…..any chance of some customer service?

  • keironkaiden Vicky Casilli (@keironkaiden) reported

    @virginmedia shocking service again 2hrs on hold to have the phone disconnected, getting ridiculous.

  • usama_rahim usama rahim (@usama_rahim) reported

    @VirginMediaCorp @BT @SkyBroadband Hi worse ever customer service from virgin media broadband waiting for hours fir reply for my inquiry and getting no where I been waiting on there WhatsApp account but no luck

  • Maccer1982 Lee (@Maccer1982) reported

    @virginmedia what shocking customer service I have experienced this afternoon!! Send me an email saying that my contract will be ending and doubling in price. Spend over an hour trying to get through, speak to the ‘leaving team’ and get offered a deal to stay, he says call back