Virgin Media Outage Report in Wemyss Bay, Inverclyde, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wemyss Bay, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wemyss Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wemyss Bay, Inverclyde, Scotland
The most recent Virgin Media outage reports came from the following cities: Largs and Greenock.
| City | Problem Type | Report Time |
|---|---|---|
 Largs |
TV | |
| Greenock |
TV | |
| Greenock |
Internet | |
| Greenock |
Internet | |
| Greenock |
Internet | |
| Greenock |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wemyss Bay, Scotland
Latest outage, problems and issue reports in Wemyss Bay and nearby locations:
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DroneXscape Media
(@Dronexscape) reported
from
Kilbirnie, Scotland
@virginmedia just off phone to one of your call handlers all my devices keep getting cut off from the wifi hub handler refusing to help unless I spend money for pods I've never had such bad customer service from a company
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AmandaM2282
(@AmandaM2282) reported
from
Alexandria, Scotland
@virginmedia Long story short I was told information that was not correct claimed my money back after being advised to do so the money then has been added back on to my next bill and after endless chats emails complaint forms promises of a call back I’m still waiting to get this resolved
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mac / macca
(@neilmacallister) reported
from
Alexandria, Scotland
@virginmedia - As it is more than 24 hours since this issue was raised, and is still not resolved, all checks completed and no service I want to book a home visit by a technician asap. Thank you.
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🏴 Gary ScottishEagle 🏴
(@garydg7) reported
from
Greenock, Scotland
@virginmedia Not only that, when pointing out to your CS team that the account holder was a vulnerable person, my wife was advised "what do you want me to do with that?" By the operator. Shameful. Fix her issue and stop cutting her off for no reason!!
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🏴 Gary ScottishEagle 🏴
(@garydg7) reported
from
Greenock, Scotland
@virginmedia ... my wife who has authority to speak on her account on her behalf has been unsuccessfully trying to get you to once again resolve the issue. As it stands, we have been advised someone will be in touch within 24 hours. Unacceptable!! My mother in law lives alone
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mac / macca
(@neilmacallister) reported
from
Alexandria, Scotland
@virginmedia - Internet / Broadband service has been terrible last few days, any problems in this area, I am in G83 postcode Strathleven, Alexandria. Thanks
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Dee McBee
(@dee_mcbee) reported
from
Greenock, Scotland
Internet not working in pa14 area, website says there are no problems in my area @virginmedia
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🏴 Gary ScottishEagle 🏴
(@garydg7) reported
from
Greenock, Scotland
@virginmedia Yes, and reinstated her service around lunchtime today. Come 5pm, they cut her off again!!
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AmandaM2282
(@AmandaM2282) reported
from
Alexandria, Scotland
@virginmedia I was advised to apply for the indemnity off a supervisor no one said it would be added on at a later date and the whole reason it happened was because an advisor on the chat told me I would have no charges to pay in feb this is my problem too much Erin info and no one fixing it
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Ashley McLoone
(@ash_mcloone) reported
from
Greenock, Scotland
@virginmedia No no one else has problems
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🎄Marie🎄
(@rmariet7) reported
from
Greenock, Scotland
@DannyWoodwad Been there when my mum had Virgin media. If I continue having problems, I will be changing.
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Craig Taylor
(@Craigsheesh) reported
from
Alexandria, Scotland
@virginmedia I have an outstanding complaint since 12/01 with a promise a supervisor would call within 72 hrs having heard nothing since 12/01 I phoned yesterday and was told a supervisor would call within 24hrs still no call appalling customer service. Where do escalate this to
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Susie
(@Susie61180) reported
from
Greenock, Scotland
@virginmedia all my channels including freeview ones are giving the message 'channel not authorised' this morning, I've rebooted and still the same, any help please??
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Michael Macdonald
(@justcall_mesir) reported
from
Alexandria, Scotland
@virginmedia - 3hrs on the phone today to several of your "Managers, Collections, and Tier 1 and 2 staff" No further forward, due to unprofessional calls, rudeness, and staff with a sloppy shoulder approach with no solution, no acceptance of error. Shocking customer service.
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Brigid Smith
(@brigidms) reported
from
Greenock, Scotland
@virginmedia I have been waiting for over a week for a return call from customer service , obviously don’t want my business after 20 years . Looking for a new broadband provider any suggestions . One that actually works would be good 🤬
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mac / macca
(@neilmacallister) reported
from
Alexandria, Scotland
@virginmedia Is there a problem with TV reception in the G83 Area (Alexandria) ? Completed all diagnostic checks on my TV and Tivo box and still no reception yet. Please reply... thanks
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🏴 Gary ScottishEagle 🏴
(@garydg7) reported
from
Greenock, Scotland
@virginmedia Your customer service is absolutely shocking. You have cut off a vulnerable pensioner twice in the past 72 hours for reasons of your own error, leaving her with no means of communication whilst apparently being unable to fix the issue for 24 hours. Shocking! 🤬
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Michael Macdonald
(@justcall_mesir) reported
from
Alexandria, Scotland
@virginmedia please have any of the following fake names call me back please ASAP....abby, abys manager, Jean on collections, Bradley who passed me on to some else cause he was out having abeer, or Luke who didn't finish finding a solution to @virginmedia's ineptitude.
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Ceallaigh Nic hEachaidh
(@kellyarla_) reported
from
Greenock, Scotland
Anybody else having problems with Virgin Media internet?
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Angie Murphy
(@angie__murphy) reported
from
Greenock, Scotland
Has anyone got that Virgin Media 1 gig internet? If so, what's it like for stability, etc?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Billen
(@andrewbillen) reported
@virginmedia When connected to home WiFi they all fail to get through to Zoom. Fine on mobile 5G from O2.
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Jack James Dingley
(@jackdingley1991) reported
@virginmedia internet down again that’s a week and a half now and no resolution. Tried to call and speak to an advisor but could only get a machine. If someone doesn’t get back to me I’m cancelling my account with you.
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James Gibson
(@jamesgibson279) reported
@virginmedia Yeah so we're paying to benefit others, and had no service since last night 😡 every time there's bad weather we lose internet,yet you never fix it.
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Gaz
(@uscmrisc) reported
@virginmedia horrendous Sevices from virgin. Unstable connection, drops every night between 0030&0130. Getting told off at work due to poor connection (wfh) Joke of a customer service reply saying “very technical problem since November” but no auto compensation
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Marky mark
(@Markymark_1975) reported
@virginmedia Bn24ex ....tell me you can supply a broadband service and I'll sign up the same hour , because @BTSopenreach can't even reply to tweets , never mind give me a service over 0.05mbs in 2022 !!!!
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Judith
(@Judith60166824) reported
@virginmedia Called. Absolutely no help!!!
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Smoggie
(@Smoggie20) reported
@virginmedia Sorry you are missing the point why are some existing customers offered reductions and some not over this issue ?
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Bally
(@davidball74) reported
@virginmedia Yes done that, only works of course if your hub is connected to your device. Which it isn’t which is the entire issue. You really can’t help can you?
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Rebecca Harris
(@butterflyaquam) reported
@virginmedia @virginmedia that’s exactly what I tried to do but was met with 1st customer rep that sounded like they were chopping up their mic and the 2nd who just went on like my call was a waste of his time 😳
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Graham R
(@mahharg) reported
@virginmedia All this will do is force prudent customers switching network at the end of contracts to obtain better deals. I and 3 other household members ware ready to stay with Virgin for the foreseeable future because I was satisfied with price & network coverage. Not anymore.