Virgin Media Outage Report in Wemyss Bay, Inverclyde, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wemyss Bay, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wemyss Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Wemyss Bay, Inverclyde, Scotland
The most recent Virgin Media outage reports came from the following cities: Gourock, Greenock, Alexandria, Helensburgh and Port Glasgow.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
TV | ||
TV | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wemyss Bay, Scotland
Latest outage, problems and issue reports in Wemyss Bay and nearby locations:
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Steven (@bolton2710) reported from Greenock, Scotland
@virginmedia two days in a row broadbands gone down.
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Kevin (@Tumsh41) reported from Greenock, Scotland
@virginmedia After 40 minutes our television service via @virginmedia was restored. It was quite a lengthy update though
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Robert McGowan🏴 (@robmcg6) reported from Alexandria, Scotland
@virginmedia shocking service,on hold for over 30 minutes to speak to someone about my tv package.then they hang up. Time for a change after more than 10 years you would think they value your business 😡😡😡😡😡😡
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Ewan McElroy (@EwanMcElroy) reported from Alexandria, Scotland
Virgin media has to be the worst internet out there
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Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland
@Peter54King @virginmedia Boring! Can’t believe your going off on one because of a days down time. I was down for approx 30mins yesterday. I used my hotspot continue. Even BT have had issues nation wide
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Rebecca Thompson (@Rebecca_GMFC) reported from Greenock, Scotland
@virginmedia @stumcc761 Service is always shocking, fed up with it 😒🥱
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SharleenStrachan (@Sharleen87) reported from Greenock, Scotland
@virginmedia wifi down again
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Lee Barros (Fotze) (@BarrosLXXXIX) reported from Greenock, Scotland
@virginmedia Can I change my direct debit date, I have had no response from the text message service and calling up is pointless as they are closed. If not I'll just cancel my Direct Debit and pay you on my new chosen date.
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Craig Taylor (@Craigsheesh) reported from Alexandria, Scotland
@virginmedia had an absolutely waste of time phone call with Jay from your customer service today. Been with yourselves for 9 years and he was not prepared to assist me in the slightest to try and work out a better deal. Clearly customer loyalty means nothing to you.
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nina (@nina95020657) reported from Alexandria, Scotland
@riddmj @virginmedia I’ve also tried making a complaint online and it won’t send that either so you can’t do anything online or on the phone so if you cut people of what you going to do then just apologise. Because it’s not fair if you do actually do that.
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Lauren (@M1SSes0) reported from Greenock, Scotland
@virginmedia 18.40. I got a text saying service was fixed and if I was still having issues to switch it off for 30 minutes, I left it off for 45.
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Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland
@Katherine198929 @virginmedia Calm down ffs, smart people would have used there mobile hotspot on there phone to continue to work..
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Rebecca Thompson (@Rebecca_GMFC) reported from Greenock, Scotland
@virginmedia ridiculous service, constant no internet at home and affects more than one of us!!! Someone dm me and get this sorted, absolutely fed up
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Lauren (@M1SSes0) reported from Greenock, Scotland
@virginmedia The service page is unavailable! It’s giving an error message. And I cannot face an hour on hold on the phone again.
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Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland
@virginmedia any idea when the network will be available in the G83 area again? Our TV and internet have been off all day.
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Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland
@virginmedia sort your shit out!!!!
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Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland
@virginmedia my internet and TV connection did not work at all the full day yesterday and it is still not fixed. Could you advise me what the issue is and when it will be fixed please? G83 area in Scotland.
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Lauren (@M1SSes0) reported from Greenock, Scotland
@virginmedia I’m doing it on my mobile via my mobile network
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Rebecca Thompson (@Rebecca_GMFC) reported from Greenock, Scotland
@virginmedia @stumcc761 Service is always shocking🥱
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Kevin (@Tumsh41) reported from Greenock, Scotland
@Aaroonio @virginmedia Not working this morning here.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Lee (@Porkpie77) reported
@virginmedia Says no issue, though when running a test flags a problem. Been last three days.
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LouM 📚📖📝💻☕️ (@LouMWrites) reported
@virginmedia They had my mobile number (which is being transferred to you). I checked this with the sales team this morning. There is no mix up. They simply did not call me. The big joke being, I am already a virgin media customer. This is appalling customer service.
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Brett (@BrettRedmoreee) reported
@virginmedia We’ve spoken to your idiotic team multiple times and not one of them can do their job correctly. We setup a new package and have now been 3 weeks without the service we are paying for. Again, useless.
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Abi Jenkins (@abigailchantal) reported
@virginmedia My broadband is down and my mobile data connection, also with Virgin Mobile, is struggling too. I managed to get onto the checker an hour ago and it said no area outage but can't connect to test the hub. Is there any way of finding out what's happening, or is this just universal?
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Alex C Brewer (@AlexCBrewer) reported
@virginmedia I phoned your number and all i have a sodding link to run tests! THE ROUTER HAS ERRORS ON IT 29/11/2022 16:19:18criticalNo Ranging Response received 29/11/2022 06:54:3Warning!RCS Partial Service 29/11/2022 05:15:45ErrorDHCP RENEW WARNING - Field invalid in response v4 opt
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SouthwestMarine Agency (@southwestmarine) reported
@virginmedia i will try again tonight as the issues are only at night after 9pm normally
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Liz Tray (@LizTray) reported
@virginmedia I would expect him to fix the hub or bring a new one and bring an end to two months of misery (the complaint letter asks for a full credit for this period). I'm replying here in the one minute per 10 of internet that actually works.
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Kenny Milliner (@KennyMilliner) reported
@virginmedia When I put it into modem mode, to use my Amazon eero mesh network it no longer works. There is no internet signal. I can't get to the admin console on 192.168.100.1 either
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Howard Martin 🇺🇦🇪🇺 (@HJMKent) reported
@magneticsparrow @virginmedia I've come to conclusion that the employees aren't the problem, they do try - but Virgin's customer care systems are a mess - call centres all round the world don't help. When someone has a problem, one person should sort it out & cordinate talking to other depts - not customer!
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Stuart Lyon 💙 (@StuartLyon) reported from Edinburgh, Scotland
Virgin Media probably the worst broadband provider in the world. Can’t access their service status info via 3G.