Virgin Media Outage Report in Wemyss Bay, Inverclyde, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wemyss Bay, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wemyss Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wemyss Bay, Inverclyde, Scotland
The most recent Virgin Media outage reports came from the following cities: Greenock and Alexandria.
| City | Problem Type | Report Time |
|---|---|---|
 Greenock |
Internet | |
| Greenock |
Phone | |
| Greenock |
TV | |
| Alexandria |
Wi-fi | |
| Alexandria |
TV | |
| Greenock |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wemyss Bay, Scotland
Latest outage, problems and issue reports in Wemyss Bay and nearby locations:
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Dee McBee
(@dee_mcbee) reported
from
Greenock, Scotland
Internet not working in pa14 area, website says there are no problems in my area @virginmedia
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Mark Thompson
(@thompsonmark_) reported
from
Greenock, Scotland
@virginmedia @DanRoPo I am also having this problem. 7 times since 8am this morning on my landline!!!!!
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🏴 Gary ScottishEagle 🏴
(@garydg7) reported
from
Greenock, Scotland
@virginmedia Your customer service is absolutely shocking. You have cut off a vulnerable pensioner twice in the past 72 hours for reasons of your own error, leaving her with no means of communication whilst apparently being unable to fix the issue for 24 hours. Shocking! 🤬
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Lindsay Reid
(@lindsr87) reported
from
Greenock, Scotland
@virginmedia I’ve had terrible WiFi coverage at home in the past few weeks and a mega frustrating conversation with your tech team this afternoon.
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AmandaM2282
(@AmandaM2282) reported
from
Alexandria, Scotland
@virginmedia Long story short I was told information that was not correct claimed my money back after being advised to do so the money then has been added back on to my next bill and after endless chats emails complaint forms promises of a call back I’m still waiting to get this resolved
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🏴 Gary ScottishEagle 🏴
(@garydg7) reported
from
Greenock, Scotland
@virginmedia Not only that, when pointing out to your CS team that the account holder was a vulnerable person, my wife was advised "what do you want me to do with that?" By the operator. Shameful. Fix her issue and stop cutting her off for no reason!!
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Brigid Smith
(@brigidms) reported
from
Greenock, Scotland
@virginmedia I have been waiting for over a week for a return call from customer service , obviously don’t want my business after 20 years . Looking for a new broadband provider any suggestions . One that actually works would be good 🤬
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Susie
(@Susie61180) reported
from
Greenock, Scotland
@virginmedia all my channels including freeview ones are giving the message 'channel not authorised' this morning, I've rebooted and still the same, any help please??
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Kevin
(@Tumsh41) reported
from
Greenock, Scotland
@virginmedia My Broadband appears to be down. Can you please assist?
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Craig Taylor
(@Craigsheesh) reported
from
Alexandria, Scotland
@virginmedia I have an outstanding complaint since 12/01 with a promise a supervisor would call within 72 hrs having heard nothing since 12/01 I phoned yesterday and was told a supervisor would call within 24hrs still no call appalling customer service. Where do escalate this to
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Susie
(@Susie61180) reported
from
Greenock, Scotland
@virginmedia my daughter is doing her uni degree from home at the moment and she cant miss deadlines to hand in papers so it's quite an issue for us, any help would be greatly appreciated
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🏴 Gary ScottishEagle 🏴
(@garydg7) reported
from
Greenock, Scotland
@virginmedia Yes, and reinstated her service around lunchtime today. Come 5pm, they cut her off again!!
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DroneXscape Media
(@Dronexscape) reported
from
Kilbirnie, Scotland
@virginmedia just off phone to one of your call handlers all my devices keep getting cut off from the wifi hub handler refusing to help unless I spend money for pods I've never had such bad customer service from a company
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Angie Murphy
(@angie__murphy) reported
from
Greenock, Scotland
Has anyone got that Virgin Media 1 gig internet? If so, what's it like for stability, etc?
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mac / macca
(@neilmacallister) reported
from
Alexandria, Scotland
@virginmedia - Internet / Broadband service has been terrible last few days, any problems in this area, I am in G83 postcode Strathleven, Alexandria. Thanks
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AmandaM2282
(@AmandaM2282) reported
from
Alexandria, Scotland
@virginmedia I was advised to apply for the indemnity off a supervisor no one said it would be added on at a later date and the whole reason it happened was because an advisor on the chat told me I would have no charges to pay in feb this is my problem too much Erin info and no one fixing it
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Susie
(@Susie61180) reported
from
Greenock, Scotland
@virginmedia Hi, yesterday we restarted our modem, ever since only half the devices in the house have wifi... half of them cant even find our network anymore, ranging from phones to smart TVs... can I please have some assistance as to why this has happened?
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Ceallaigh Nic hEachaidh
(@kellyarla_) reported
from
Greenock, Scotland
Anybody else having problems with Virgin Media internet?
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Ashley McLoone
(@ash_mcloone) reported
from
Greenock, Scotland
@virginmedia No no one else has problems
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🏴 Gary ScottishEagle 🏴
(@garydg7) reported
from
Greenock, Scotland
@virginmedia ... my wife who has authority to speak on her account on her behalf has been unsuccessfully trying to get you to once again resolve the issue. As it stands, we have been advised someone will be in touch within 24 hours. Unacceptable!! My mother in law lives alone
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mr D
(@guyver71) reported
@virginmedia Your Internet is garbage canceling at the weekend
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Lateralleap
(@LateralLeap) reported
@virginmedia If you foster an organisational culture that treats customers with respect, pulls the stops out when it screws up and learns from its mistakes, you will accumulate the good will to be forgiven on the really bad days. If not, expect your customers to turn on you as they have today
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Steph O'Meads
(@steph_omeads) reported
@virginmedia worst experience ever trying to join VM - 56 minutes on the phone!!!!! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Dougie1872
(@Dougie1872) reported
@TheClaymoreNTTV @virginmedia Whole of virgin europe has been up and down all day bloody typical from them
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Kevin Skipp
(@krskipp) reported
@mmmiles75 @virginmedia @macavanagh One day of internet problems does not allow you to break your contract. Not a company on the planet that won’t have outages from time to time.
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🌹RACHAEL💜 💙
(@Rachy_EJ) reported
@virginmedia What about mobile data not working? I need this when I am out and about and for work
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dermot mc partland
(@dermotmcp7) reported
@RodHardpan @virginmedia Never trust a hippie
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Siobain
(@SiobainSiobain) reported
@virginmedia no service what so ever while in ireland on holiday... Good job I have a good sense of direction since I can't access maps or even call anyone for directions!
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Rachel Gordon 🏴
(@rachelg2002) reported
@virginmedia How do I get my 3 month refund for lack of service?
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Mentor Man
(@Stevebrinda66) reported
@virginmedia @MikeRodgers74 Oh dear .... People expecting a 100% guaranteed no problems will arise from Virgin (and other broadband companies) Not sure what planet they live on.