Virgin Media outages and service status in Wemyss Bay, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Wemyss Bay, including 0 direct reports.
- The most common problems reported in this area mention TV.
- TV (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wemyss Bay, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wemyss Bay, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wemyss Bay, Scotland
The most recent Virgin Media outage reports came from the following cities: Greenock, and Alexandria.
| City | Problem Type | Report Time |
|---|---|---|
 Greenock
|
TV | 11 days ago |
Community Discussion
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Virgin Media Issues Reports Near Wemyss Bay, Scotland
Latest outage, problems and issue reports in Wemyss Bay and nearby locations:
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Miss Grundy (@Miss_Grundy94) reported from Alexandria, Scotland@virginmedia any idea when the network will be available in the G83 area again? Our TV and internet have been off all day.
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Andy Murdoch (@AGM60) reported from Wemyss Bay, Scotland@virginmedia Therein lies part of your issue. Contact centre customer service non-existent. No accountability. Empathy zero and telephony platform not fit for purpose @richardbranson I look forward to a resolution as per an email now received. Confidence low unfortunately.
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Steven (@bolton2710) reported from Greenock, Scotland@virginmedia two days in a row broadbands gone down.
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Craig Taylor (@Craigsheesh) reported from Alexandria, Scotland@virginmedia had an absolutely waste of time phone call with Jay from your customer service today. Been with yourselves for 9 years and he was not prepared to assist me in the slightest to try and work out a better deal. Clearly customer loyalty means nothing to you.
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Rebecca Thompson (@Rebecca_GMFC) reported from Greenock, Scotland@virginmedia @stumcc761 Service is always shocking, fed up with it 😒🥱
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nina (@nina95020657) reported from Alexandria, Scotland@riddmj @virginmedia I’ve also tried making a complaint online and it won’t send that either so you can’t do anything online or on the phone so if you cut people of what you going to do then just apologise. Because it’s not fair if you do actually do that.
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Jed Cook (@CookJed) reported from Greenock, Scotland@virginmedia That’ll be a no then ! Will cancel service given not getting what we pay for - if I can get through to anyone !
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Ashley McLoone (@ash_mcloone) reported from Greenock, Scotland@virginmedia “Cellular > Cellular Network Tap the Automatic... “ isnt n UK mob.
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Dave (@shaw_shank13) reported from Alexandria, ScotlandThe @BBCiPlayer on @virginmedia is absolutely useless. So unresponsive and slow. The sport is finished by the time it eventually loads.
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Michael Macdonald (@justcall_mesir) reported from Alexandria, Scotland@virginmedia - 3hrs on the phone today to several of your "Managers, Collections, and Tier 1 and 2 staff" No further forward, due to unprofessional calls, rudeness, and staff with a sloppy shoulder approach with no solution, no acceptance of error. Shocking customer service.
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mac / macca (@neilmacallister) reported from Alexandria, Scotland@virginmedia - As it is more than 24 hours since this issue was raised, and is still not resolved, all checks completed and no service I want to book a home visit by a technician asap. Thank you.
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mac / macca (@neilmacallister) reported from Alexandria, Scotland@virginmedia - Internet / Broadband service has been terrible last few days, any problems in this area, I am in G83 postcode Strathleven, Alexandria. Thanks
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Lindsay Reid (@lindsr87) reported from Greenock, Scotland@virginmedia’s customer services are shocking! Wish @bt_uk would hurry with fibre in my area 👍🏻
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Tyronelad (@mogwaiboy16) reported from Alexandria, Scotland@virginmedia my wife appears to be burning through her mobile data at an incredible rate, looking at her recent bill,huge amounts of data in the early hours of the morning despite being connected to WiFi. 6gb of data in less than a week, clearly that can’t be right. Help'
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Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland@Peter54King @virginmedia Boring! Can’t believe your going off on one because of a days down time. I was down for approx 30mins yesterday. I used my hotspot continue. Even BT have had issues nation wide
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mac / macca (@neilmacallister) reported from Alexandria, Scotland@virginmedia ... any update on the G83 9PP issues ? Into the 3rd day of no TV reception and broadband connection constantly lagging...
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🏴 Gary ScottishEagle 🏴 (@garydg7) reported from Greenock, Scotland@virginmedia Yes, and reinstated her service around lunchtime today. Come 5pm, they cut her off again!!
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Kevin (@Tumsh41) reported from Greenock, Scotland@Aaroonio @virginmedia Not working this morning here.
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Craig Taylor (@Craigsheesh) reported from Alexandria, Scotland@virginmedia I have an outstanding complaint since 12/01 with a promise a supervisor would call within 72 hrs having heard nothing since 12/01 I phoned yesterday and was told a supervisor would call within 24hrs still no call appalling customer service. Where do escalate this to
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🎄Marie🎄 (@rmariet7) reported from Greenock, Scotland@DannyWoodwad Been there when my mum had Virgin media. If I continue having problems, I will be changing.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported@virginmedia You STILL haven't replied to my DM which I sent on FRIDAY LAST WEEK. What's wrong with you people. Any more of this ignoring me and I CANCEL MY DIRECT DEBIT and GO TO SKY. They know how to treat their customers and not like 💩 as is the case with you lot 😡
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Win the Farke Lot! 🏴 (@JoshLoweLufc) reported@Leaky23_ @virginmedia See this? Block this customer from any future services!
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Andy W (@AndrewW12290183) reported@virginmedia I have just got off the phone from Virgin customer services who assures me and engineer will collect the equipment on Friday. After 35 years as a Virgin customer I am very disapointed in the poor service I have recieved. Again why do I need to apply for a returns package ?
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hedge (@hedge99) reported@virginmedia a need help with my house move
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Paul Douglass (@dougbowski) reported@virginmedia Why is dealing with your customer services such a pain? Contract renewal for broadband only - £84 nearly double. Get in touch, 3 different departs, offers from £77 down to £44 then up to £53 all for the same deal. I’m thinking I will just leave for @Vodafone
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Shye Ahmed (@shyeahmed) reported@virginmedia I have been trying to contact VM since Thursday to sort out contract. Waited on the phone 2+ hours and got disconnected. Then spoke to someone saying they have technical issues. Now my bill has been issued at a higher price because I cant get through to you 😡
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Dan (@LUFC_BULL) reported@Leemhammond @virginmedia They **** about all time. Its not even 4k anymore. I reckon its 1440 upscaled
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Mo2 (@ImaginaryCard) reportedBeen waiting all day and still no response from @virginmedia. Can't get through to anyone on the phone either. Shocking customer service. @Ofcom they are not letting me record a loss of Internet service for 12 hours now
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Neha Patel (@Nehajp1) reported@virginmedia Nope still waiting for a resolution
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George Gros (@GeorgeGros) reportedEmbarrassing customer service with @virginmedia. 9 calls to upgrade my service AND sign up my mother, but reps are hugely untrained, unhelpful and the amount of times I was cut off and put on hold is endless. 2.5hrs down and i am no further sorted, despite speaking to a manager!