Virgin Media Outage Report in Wemyss Bay, Inverclyde, Scotland
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wemyss Bay, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wemyss Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (41%)
-
TV (35%)
-
Wi-fi (11%)
-
Total Blackout (8%)
-
E-mail (3%)
-
Phone (1%)
Live Outage Map Near Wemyss Bay, Inverclyde, Scotland
The most recent Virgin Media outage reports came from the following cities: Greenock and Alexandria.
| City | Problem Type | Report Time |
|---|---|---|
 Greenock |
TV | |
| Alexandria |
Internet | |
| Greenock |
||
| Greenock |
TV | |
| Greenock |
Wi-fi | |
| Greenock |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wemyss Bay, Scotland
Latest outage, problems and issue reports in Wemyss Bay and nearby locations:
-
mac / macca
(@neilmacallister) reported
from
Alexandria, Scotland
@virginmedia Is there a problem with TV reception in the G83 Area (Alexandria) ? Completed all diagnostic checks on my TV and Tivo box and still no reception yet. Please reply... thanks
-
Ashley McLoone
(@ash_mcloone) reported
from
Greenock, Scotland
@virginmedia No no one else has problems
-
Susie
(@Susie61180) reported
from
Greenock, Scotland
@virginmedia all my channels including freeview ones are giving the message 'channel not authorised' this morning, I've rebooted and still the same, any help please??
-
🎄Marie🎄
(@rmariet7) reported
from
Greenock, Scotland
@DannyWoodwad Been there when my mum had Virgin media. If I continue having problems, I will be changing.
-
🏴 Gary ScottishEagle 🏴
(@garydg7) reported
from
Greenock, Scotland
@virginmedia Your customer service is absolutely shocking. You have cut off a vulnerable pensioner twice in the past 72 hours for reasons of your own error, leaving her with no means of communication whilst apparently being unable to fix the issue for 24 hours. Shocking! 🤬
-
Craig Taylor
(@Craigsheesh) reported
from
Alexandria, Scotland
@virginmedia I have an outstanding complaint since 12/01 with a promise a supervisor would call within 72 hrs having heard nothing since 12/01 I phoned yesterday and was told a supervisor would call within 24hrs still no call appalling customer service. Where do escalate this to
-
Angie Murphy
(@angie__murphy) reported
from
Greenock, Scotland
Has anyone got that Virgin Media 1 gig internet? If so, what's it like for stability, etc?
-
Dee McBee
(@dee_mcbee) reported
from
Greenock, Scotland
Internet not working in pa14 area, website says there are no problems in my area @virginmedia
-
mac / macca
(@neilmacallister) reported
from
Alexandria, Scotland
@virginmedia - Internet / Broadband service has been terrible last few days, any problems in this area, I am in G83 postcode Strathleven, Alexandria. Thanks
-
Michael Macdonald
(@justcall_mesir) reported
from
Alexandria, Scotland
@virginmedia - 3hrs on the phone today to several of your "Managers, Collections, and Tier 1 and 2 staff" No further forward, due to unprofessional calls, rudeness, and staff with a sloppy shoulder approach with no solution, no acceptance of error. Shocking customer service.
-
AmandaM2282
(@AmandaM2282) reported
from
Alexandria, Scotland
@virginmedia I was advised to apply for the indemnity off a supervisor no one said it would be added on at a later date and the whole reason it happened was because an advisor on the chat told me I would have no charges to pay in feb this is my problem too much Erin info and no one fixing it
-
🏴 Gary ScottishEagle 🏴
(@garydg7) reported
from
Greenock, Scotland
@virginmedia ... my wife who has authority to speak on her account on her behalf has been unsuccessfully trying to get you to once again resolve the issue. As it stands, we have been advised someone will be in touch within 24 hours. Unacceptable!! My mother in law lives alone
-
🏴 Gary ScottishEagle 🏴
(@garydg7) reported
from
Greenock, Scotland
@virginmedia Not only that, when pointing out to your CS team that the account holder was a vulnerable person, my wife was advised "what do you want me to do with that?" By the operator. Shameful. Fix her issue and stop cutting her off for no reason!!
-
🏴 Gary ScottishEagle 🏴
(@garydg7) reported
from
Greenock, Scotland
@virginmedia Yes, and reinstated her service around lunchtime today. Come 5pm, they cut her off again!!
-
DroneXscape Media
(@Dronexscape) reported
from
Kilbirnie, Scotland
@virginmedia just off phone to one of your call handlers all my devices keep getting cut off from the wifi hub handler refusing to help unless I spend money for pods I've never had such bad customer service from a company
-
Michael Macdonald
(@justcall_mesir) reported
from
Alexandria, Scotland
@virginmedia please have any of the following fake names call me back please ASAP....abby, abys manager, Jean on collections, Bradley who passed me on to some else cause he was out having abeer, or Luke who didn't finish finding a solution to @virginmedia's ineptitude.
-
AmandaM2282
(@AmandaM2282) reported
from
Alexandria, Scotland
@virginmedia Long story short I was told information that was not correct claimed my money back after being advised to do so the money then has been added back on to my next bill and after endless chats emails complaint forms promises of a call back I’m still waiting to get this resolved
-
Brigid Smith
(@brigidms) reported
from
Greenock, Scotland
@virginmedia I have been waiting for over a week for a return call from customer service , obviously don’t want my business after 20 years . Looking for a new broadband provider any suggestions . One that actually works would be good 🤬
-
Ceallaigh Nic hEachaidh
(@kellyarla_) reported
from
Greenock, Scotland
Anybody else having problems with Virgin Media internet?
-
Susie
(@Susie61180) reported
from
Greenock, Scotland
@virginmedia my daughter is doing her uni degree from home at the moment and she cant miss deadlines to hand in papers so it's quite an issue for us, any help would be greatly appreciated
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Laura
(@LauraHo43204561) reported
@virginmedia Can someone contact me and help me to get wifi pods. I am a virgin/02 customer on volt but every time I contact customer services the automated service sends me a text and then cuts me off! I have tried this 3 times. Thanks!!
-
G Matheson
(@GMatheson5) reported
@virginmedia Why do you not have customer service that is managed. I have been in touch again about my complaint which you are ignoring and, again, I have been hung up on twice by two different agents. YOU ARE NOT PROVIDING THE SERVICE I AM PAYING FOR - this is FRAUD!!
-
Ilona Taylor
(@ilona_mclean) reported
@Defencebrief @virginmedia We were in the same position with Sky. We had to leave and return as new customers to get the website price. Companies no longer appreciate loyalty unfortunately, it all comes down to ticking the commercial objectives off.
-
ChelseaChic
(@sec2daya) reported
@virginmedia @amth212 Useless!!! Leaving but cannot cancel only BOTs
-
Alex 📀
(@AlexWnon) reported
@virginmedia fix your broadband
-
Lee Sealey
(@LeeSealey3) reported
@virginmedia I’m not saying your website is bad or anything but I’m willing to bet a team of blind chimps could code a better site than your tech team. Can’t get past 400 bad request or oops something went wrong. You’re not wrong, being with you is where it went wrong
-
Carolyn M Jones 💙
(@CarolynEd1) reported
@virginmedia I would never have found my way there. ..I still can't get through because they require a password that I don't know. Heaven forbid I should be able to talk to my own supplier about my own service. I guess I'll give up & you'll next hear from us when a hedgetrimmer cuts the cable
-
Conor Duthie
(@ConorDuthie95) reported
Another day another shocking state of service from @virginmedia
-
izzie winter
(@izziewinter) reported
@virginmedia @Teacherglitter the problem is literally that your company cant provide her with wifi?! how is this a useful and efficient solution!!!
-
Acupofteaandabiscuit
(@Acupofteaandab1) reported
@virginmedia your customer service is the worst I’ve ever had the misfortune to encounter