Virgin Media Outage Report in Ossett, City and Borough of Wakefield, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ossett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ossett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ossett, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Mirfield, Bradford, Huddersfield, Cleckheaton, Dewsbury, Halifax, Barnsley, Pontefract, Wakefield, Liversedge, Batley, Shipley, Brighouse and Heckmondwike.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Internet | |
| Mirfield |
Internet | |
| Bradford |
Wi-fi | |
| Leeds |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Ossett, England
Latest outage, problems and issue reports in Ossett and nearby locations:
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Paul Stasiulevicuis
(@paulstas2) reported
from
Southowram, England
So @talktalk advised last night it definitely wasn't their responsibility. @virginmedia asked me to ring the help line again today which I have. They reiterated it was @TalkTalk I needed to speak to but promised to call back before 1 pm with advice or contact details. No call!!
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Gypsum Fantastic
(@GypsumFantastic) reported
from
Wombwell, England
@virginmedia hi. My broadband isn’t working this morning. S73. Service status page says no issues.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia -agents have disconnected calls when I have called & tried to resolved issues. -being over charged since May. -even since then and agreeing on a new tariff I STILL receive incorrect bill. - a relative of mine has the same package as me but pays £20 less for it (3)
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@StanHall20 @virginmedia I’ve had this EXACT issue! Amongst many others. Sickkkk of them!
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keane holland
(@KEANEholland) reported
from
Dewsbury, England
Literally the worst customer service I’ve ever experienced, @virginmedia are a joke.
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Gypsum Fantastic
(@GypsumFantastic) reported
from
Wombwell, England
@virginmedia It’s happening with both. No service whatsoever. I can get to superhub’s web control panel 192.168.0.1 just fine.
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Paul Stasiulevicuis
(@paulstas2) reported
from
Southowram, England
@virginmedia If it is a problem to keep it running, I just need access for a few days to allow me to move important emails.
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Vicky Miller
(@Millerbird78) reported
from
Gildersome, England
@virginmedia Media, Broadband issues we don’t have TV services. Intermittent issues, down last night for a hour or so & then same again today.
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Hutty™️
(@Huttyy_) reported
from
Leeds, England
@virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!
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Rich Kershaw
(@richk13) reported
from
Brighouse, England
@virginmedia We have no broadband. I've rebooted the hub but still no internet connection. I'm trying to work from home and my wife is trying to run her business. We have this problem far too often!
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia It’s beyond the pale when virgin every month takes my money out of my account on the dot and I expect a service and what I want isn’t being unreasonable I’m not expecting nor demanding the world. You say one thing and do the opposite. That’s unreasonable and unacceptable.
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Matt W
(@WMattitude84) reported
from
Leeds, England
@hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!
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Debbie Cockerill
(@DebbieCock) reported
from
Barnsley, England
@virginmedia No we didn’t speak to anyone, I had better things to do with my Saturday then wait for someone to answer. We don’t have an issue, we want to cancel with Virgin!
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia Ive worked in customer service all of my working life (multiple roles inc manager of a Nandos -which is testing 🤪) I have the patience of a saint, I understand mistakes happen, but this is honestly a joke.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia - after setting bill, I asked to be directed to cancellations as I’ve really had enough. It’s never ending.Only for the agent to tell me “I can reduce your bill from £54 to £44”....MY PACKAGE IS SUPPOSED TO BE £44 ANYWAY. So I am STILL being over charged after a million calls (4)
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@StanHall20 @virginmedia But the customer service is appalling.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
Absolutely appalling customer service from @virginmedia - after being an account holder for so many years! But not for much longer. Furious.
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🖤 Faye ♠️
(@Faye_Louise_T) reported
from
Castleford, England
Ahhhhh @virginmedia you and your extremely shite service never fails to disappoint 🙂👍
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Tim Coates
(@timctes) reported
from
Leeds, England
@virginmedia Still no @virginmedia broadband. Still no update, this is awful service. Registered for SMS updates at 9:30 and 8 1/2 hours later nothing.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Roswell
(@Roswell1960) reported
@virginmedia phone has been dead for 2 days now in Cr51pf area, anyone else getting issues ?? Thx
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FlyingHigh
(@FlyingHigh0208) reported
@virginmedia @OFCOM Yes they are getting compensation but they really want the product they've ordered nearly 3 months ago. Installs just keep putting the date back and blaming other people. Now on the fourth install date with a month between dates now. No ownership of the problem.
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Neil
(@Neileo1) reported
@virginmedia I accepted the new deal when they called the next day. It's not been applied, however, the day before the guy who put through my cancellation then went on to cancel the cancellation. Apparently I need to wait for him to call back but will be nearly £200 out of pocket by then.
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ryan
(@ryan00964325) reported
Yet again @virginmedia are giving there customers poor service I am in the l30 area and my WiFi yet again has been done since Friday I have down everything they has said to do on there website but when I go to call I get no were
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EnbyEiri (they/them)
(@EnbyEiri) reported
@virginmedia Sadly... I've done that every single day this has happened and it doesn't help v.v I did it last night when upload went a second time and after reboot, my upload was still 1-2Mbps and didn't come back till midnight or later. I stream from 6pm to midnight, hence the issue v.v
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Abi
(@Abimoir) reported
@virginmedia beyond fed up with the appalling service you have offered. My wifi installation has been delayed again, for a 5th time, despite assurances it would be done this time. I spent an hour on the phone to customer services Friday to resolve the issue and was told I would
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Yung General
(@XIXMusic) reported
@virginmedia I have checked service status many times. There is only a TV issue, nothing to do with broadband.
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Sam Walker
(@SamWalker03) reported
from
Leeds, England
@virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡
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Natalie Grove
(@NatGrove69) reported
@virginmedia You didn’t say you didn’t have access, slight aggressive reply. I shall put formal complaint in. Thank you
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Mr Rumpy
(@MrRumpy) reported
@virginmedia That’s the number I have called 12 times. The pre install team send me to the moving team, the moving team send me to the customer care and customer care send me back to pre-install. All are refusing to take my complaint.