Virgin Media Outage Report in Ossett, City and Borough of Wakefield, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ossett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ossett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ossett, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Mirfield, Liversedge, Bradford, Huddersfield, Cleckheaton, Halifax, Dewsbury, Barnsley, Castleford, Wakefield, Brighouse, Batley and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
TV | |
| Leeds |
Wi-fi | |
| Mirfield |
Internet | |
| Liversedge |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Ossett, England
Latest outage, problems and issue reports in Ossett and nearby locations:
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@StanHall20 @virginmedia But the customer service is appalling.
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia honestly you guys have the worst WiFi connection I’ve ever seen. I don’t care if it’s 100gb if it doesn’t work.
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Jeremy Broadhead
(@JezBroadhead) reported
from
Ossett, England
@virginmedia not even started my relationship with you. And I find your customer service is even worse than Sky’s. Disgusted is not the word
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Debbie Cockerill
(@DebbieCock) reported
from
Barnsley, England
@virginmedia No we didn’t speak to anyone, I had better things to do with my Saturday then wait for someone to answer. We don’t have an issue, we want to cancel with Virgin!
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia hi I've tried for over a week now to contact on the phone. Since changing to Virginmedia my Amazon Alexa wont work keeps saying broadband not set up purple light going on and off please help I've wasted so much time trying to contact I'm not happy with service at all
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia hi can you tell me when you expect broadband to be back on in Calverley Leeds. Although according to your site there are no issues. #LS28 #virginmedia #broadband
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia - after setting bill, I asked to be directed to cancellations as I’ve really had enough. It’s never ending.Only for the agent to tell me “I can reduce your bill from £54 to £44”....MY PACKAGE IS SUPPOSED TO BE £44 ANYWAY. So I am STILL being over charged after a million calls (4)
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Rich Kershaw
(@richk13) reported
from
Brighouse, England
@virginmedia We have no broadband. I've rebooted the hub but still no internet connection. I'm trying to work from home and my wife is trying to run her business. We have this problem far too often!
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Jeremy Broadhead
(@JezBroadhead) reported
from
Leeds, England
@virginmedia I was suppose to have install yesterday and numerous phone calls were promised Mateus was going to call at 9-00am today. You make sky’s customer service world class. Is there anyone out there who cares about customer service
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Paul Stasiulevicuis
(@paulstas2) reported
from
Southowram, England
So @talktalk advised last night it definitely wasn't their responsibility. @virginmedia asked me to ring the help line again today which I have. They reiterated it was @TalkTalk I needed to speak to but promised to call back before 1 pm with advice or contact details. No call!!
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia Ive worked in customer service all of my working life (multiple roles inc manager of a Nandos -which is testing 🤪) I have the patience of a saint, I understand mistakes happen, but this is honestly a joke.
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arsenal86
(@marcd86) reported
from
Huddersfield, England
@virginmedia have been an absolute sack of shit for last few days
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@StanHall20 @virginmedia I’ve had this EXACT issue! Amongst many others. Sickkkk of them!
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🖤 Faye ♠️
(@Faye_Louise_T) reported
from
Castleford, England
Ahhhhh @virginmedia you and your extremely shite service never fails to disappoint 🙂👍
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
Absolutely appalling customer service from @virginmedia - after being an account holder for so many years! But not for much longer. Furious.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia -agents have disconnected calls when I have called & tried to resolved issues. -being over charged since May. -even since then and agreeing on a new tariff I STILL receive incorrect bill. - a relative of mine has the same package as me but pays £20 less for it (3)
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Tim Coates
(@timctes) reported
from
Leeds, England
@virginmedia Still no @virginmedia broadband. Still no update, this is awful service. Registered for SMS updates at 9:30 and 8 1/2 hours later nothing.
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Andy Pye
(@BalearicSocial) reported
from
Leeds, England
@virginmedia I was told I was been transferred to the sales/customer care department I was sat there for two hours with no response.
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia I am not Jack please. Broadband service seems better this morning with some intermittent service disruption
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Paul Stasiulevicuis
(@paulstas2) reported
from
Southowram, England
@virginmedia If it is a problem to keep it running, I just need access for a few days to allow me to move important emails.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Julie
(@juedan3) reported
@virginmedia It’s been getting worse he’s only been a customer for around a year I’ll have to check since he will want to change providers due to the signal..it’s all over Sunderland.....in his house he hardly gets a signal..I don’t notice it as much as I’m on wifi a lot
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𝕯𝖗. Usman Kayani عثمان كياني
(@UsmanKayaniPhD) reported
@virginmedia If we do not get a new router by Friday, we will cancel our contract. It isn't too much to ask to have working internet in our home. We've spoken to countless engineers on the phone - all we want is a new router that doesn't drop the WiFi connection.
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Lucy Bingham
(@PoizonVengeance) reported
@virginmedia I need to cancel my subscription rather urgently is there anyone who can get in touch with me
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Keith Pates
(@KeithCP2) reported
@virginmedia funny how it was working last month and has been for years but not this month so can't use my phone it has no connection I wonder how many other customers have been with you for 23 years financial problems due to biggest #scam in history and can't get help no money till 11th UC
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kirbyla
(@sxkirby) reported
@virginmedia Is there any point going through this with you if you can’t help us get a resolution?
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kirbyla
(@sxkirby) reported
@virginmedia The contact number above has been of zero assistance in resolving the issue.
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Lindsay Allen
(@Ballyharry) reported
Trying to get through to Virgin Media is a complete waste of time. No after sales service!
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spursmanrich
(@richardajwilson) reported
After my elderly parents (85 & 91) being without their @virginmedia phone line with absolutely no support at all, it’s now good. Thank you @bt_uk for such a speedy and professional installation. 👋🏼 @virginmedia , you are useless.
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Anonymous
(@_AnonIsMe_) reported
@virginmedia has the worst customer service and internet I've ever seen.
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cinderella
(@cindere56884108) reported
@virginmedia Refusal by May EZ60169 to put me through to Loyalty dept! Already been put on hold 18m, total of 3 calls, an hour - no help!