Virgin Media Outage Report in Ossett, City and Borough of Wakefield, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ossett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ossett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 15: Problems at Virgin Media
Virgin Media is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (25%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ossett, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Bradford, Batley, Huddersfield, Dewsbury, Heckmondwike, Barnsley, Leeds, Normanton, Liversedge, Mirfield, Castleford, Wakefield, Ossett and Cleckheaton.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Normanton |
Internet | |
| Halifax |
Internet | |
| Halifax |
Internet | |
| Bradford |
Internet | |
| Batley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ossett, England
Latest outage, problems and issue reports in Ossett and nearby locations:
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Kelechi Okegbe
(@kelechi_okegbe) reported
from
Huddersfield, England
@virginmedia at this rate I think I am just waiting for the one month to be completed and then I will call to cancel. This is week 3 without Internet at home and everyday you say it will be fixed at 3pm
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@spencehud @virginmedia It ALWAYS says that when it goes down, honk thats their standard auto update
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Mikey Hall
(@Mikeyhall4) reported
from
Leeds, England
@virginmedia sort out the boxing for **** sake just paid £25 for this. Pixelated shite
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia can you send me an email address where I can send a complaint and cancel my services. Getting hold of your #CustomerService is a joke
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andrew david pearson
(@webbo999) reported
from
Dewsbury, England
@virginmedia is there problems with sky box office paid £27 to you for the boxing and picture keeps breaking up #poor
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Gurpreet
(@nayasaveraCIO) reported
from
Leeds, England
@virginmedia Telephone service suggests the same to do so all the reporting system is hopeless! Getting someone to look at it after 6 days is not good enough, knowing how important it is for people working from home
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@spencehud @virginmedia Hahahah honestly I feel so sorry for them, they’re not equipped to deal with how bad their product is 🙈
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Richard Hizzard
(@Hizz67) reported
from
Halifax, England
@virginmedia moved house last Friday and have brought my package with me. Engineer came to check all ok. Why a week later am I still not able to receive calls on landline. I have notched up 6 hours on your holding system thus far and spoken with 1 'assistant' Grounds to cancel?
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Craig🥇🏆
(@CraigLUFC77) reported
from
Leeds, England
@virginmedia 3 days now... on and off.. can someone get back in touch, to let me know the issue and if it is you sending signals to update.. please stop and do this at night time
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@virginmedia instead of having to pay people to fire fight your poor customer service, why not pay a little more and create a better product with some qualified service handlers. I’m sure these people have shovelling **** all day and must get totally stressed out. Do better!
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia You are definitely the worst attacking side on the #CustomerService #customerexperience front
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Joanne Letremy
(@DERocksOn) reported
from
Huddersfield, England
@Natalie_Ferg @virginmedia Its insane. Sometimes I get a very good download speed, but never as good as what it says it should be, but most of the time I am stuck with that bullshit speed and it drives me mad 😠 I mean the price of it, it should be what it says
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Ben Cropper
(@croppersports) reported
from
Leeds, England
Terrible picture quality, having just paid out £25,95 for HD PPV! #JoshuaPulev Picture pixelating several times per round. Is this a known problem @virginmedia?
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antony piper-jones
(@antonroid) reported
from
Leeds, England
@virginmedia Affordable broadband price that doesn’t keep going up and up without any improvement in service.
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia @NiiNiiFC @Flav_Bateman You smelly little ***** been on hold for an hour and a half. Shite internet shite customer service.
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Calam Smithson
(@CalamSmithson) reported
from
Garforth, England
Nothing but poor customer service from @virginmedia. When are you going to sort my issue which has been ongoing for months!
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia @ItsBigZuu @YUAFOfficial Nobody cares, anybody working from customer service today? After a WiFi booster
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Chris
(@CLane_89) reported
from
Thornton, England
Sky TV basic package, Sky Sports HD £32 Virgin Media 100mb Broadband £24 I don’t think that’s a bad deal in itself?!
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PatsyT
(@PatsyT31) reported
from
Fenay Bridge, England
@virginmedia 54 minutes on hold, and your operative cuts us off when we were half way through discussing the issue. Shocking service!!
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Andy Pearson
(@Podder51) reported
from
Huddersfield, England
@virginmedia well don’t wait for a response, their complaints department is harder to find than a good signal
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma McGhee
(@GemMcGhee6) reported
@virginmedia We have already started a complaint, and are still waiting for someone to respond
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Grant A
(@Cyberactivity) reported
@ross_minton @1Mr_W @virginmedia That's the real issue. We considered switching just couldn't risk a total loss of service as I've been working from home since March. They know they've got you over a barrel. When this is over people will remember the companies that treated them badly.
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David Hodnett
(@NHS_DavidH) reported
I couldn’t regret going with @virginmedia more at the start of lockdown. Internet is slow and zero staff to talk to... communications company can’t get home working to work....
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Mpmrsm
(@mpmrsm) reported
@Ofcom @CISASUK I have a pending complaint with #virginmedia since September 2020. They have allegedly sent a deadlock on 4 separate occasions but I have not received any 1 of them. Without a DL letter I can’t cannot approach you to assist-how do I get around this? #disappointed
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Lee Stewart
(@ls_1983) reported
@virginmedia Apologies don’t help me explain to my boss that I can’t work today, doesn’t answer why I’m paying for a service you can’t provide? Also, when an issue is more complex, this is known before the expected completion time. More action less apologies needed. want a service that works
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John.B 💙💛 #LUFC 🏆
(@boneyboy80) reported
@virginmedia CAN SOMEBODY PLEASE CONTACT ME 😡😡😡😡 SHOCKINGLY POOR SERVICE.. OR DO I HAVE TO CANCEL MY DIRECT DEBIT AGAIN
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Georgina
(@georgina_jgr) reported
@virginmedia the site never said it had faults in my area when it has been for over a week, i've complained about it not having ever stated it, i had to call virgin to find out its still faulty but the website keeps telling me everything is fine when it isnt
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kRistOFF
(@off_rist) reported
@virginmedia can you finally fix our LONDONERS issues with your disgracefull cable internet?! most of us are on furlough scheme working from home, since last week its impossible to do anything with your internet. no information whats going on.
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Tan
(@tanybap67) reported
@virginmedia I wish I knew how bad virgin media internet was I would never have used your service. It’s absolute crap, I moved home and virgin was the quickest network I could get access for. I used to be with BT and ok they were not perfect but they were no way as bad as this virgin crap!
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Tilly Haines
(@Tilly_Haines) reported
@virginmedia have well and truly messed my working day up today 🙃 internet down for about 5 hours now, trying to deliver client work and using my 4G via hotspotting which means I’ve also used 1GB of data. Happy Tuesday...