Virgin Media

Virgin Media Outage Report in Ossett, City and Borough of Wakefield, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ossett, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ossett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ossett, City and Borough of Wakefield, England 10/06/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ossett, City and Borough of Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Normanton, Halifax, Bradford, Batley, Barnsley, Huddersfield, Leeds, Dewsbury, Heckmondwike, Liversedge, Mirfield, Castleford, Wakefield, Ossett and Cleckheaton.

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City Problem Type Report Time
United KingdomNormanton E-mail
United KingdomHalifax Internet
United KingdomHalifax Wi-fi
United KingdomBradford Wi-fi
United KingdomBatley Internet
United KingdomBatley Internet

Community Discussion

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Virgin Media Issues Reports Near Ossett, England

Latest outage, problems and issue reports in Ossett and nearby locations:

  • Ash_worth Fat Joe (@Ash_worth) reported from Leeds, England

    @virginmedia The WiFi has started crashing again in Roundhay today!! It took three weeks to get it ‘sorted’ and less than a week for it to go wrong again! Terrible for online lessons and working from home!!

  • FranNamStyle FJG (@FranNamStyle) reported from Leeds, England

    @virginmedia It took several hours for this problem to resolve. Very frustrating to be directed to authorise wifi, but the screens themselves dont actually do that. Not helpful at all.

  • mrriddlesworth Mr Riddlesworth (@mrriddlesworth) reported from Pontefract, England

    Not happy with @virginmedia for the past couple of weeks my download speed has dropped to 1/3rd of what i am paying for and no way to talk to an actual person about it. Just a robot that jeeps telling me to do the crap ive already done 10 times already. 😡🤬😡

  • Neolawn Phil Hicks (@Neolawn) reported from Leeds, England

    @virginmedia You can see at the top of the screenshot I’m logged in to my account. And yes, I understand the system and infrastructure very well, and have exhausted all trouble-shooting suggestions. There is a wider issue here outside my home which needs attention from your engineers.

  • robfprior Rob Prior (@robfprior) reported from Bradford, England

    Hi @virginmedia Have had some outstanding service from one your reps over the past few days. Want to make sure it gets acknowledged. How do I go about it?

  • ReeceBryan94 Reece Bryan (@ReeceBryan94) reported from Wombwell, England

    @virginmedia when are you going to start issuing people the Hub 4 as the SH3 is useless for delivering wifi. Doesn’t help that you seem to be constantly having issues and massive speed problems over the last month. Any chance of us actually getting a service that we pay for?!

  • nickvidamour Nick Vidamour (@nickvidamour) reported from Bradford, England

    @SarahJChadwick @SophiePorley @virginmedia Even virgin engineers say don’t use their router, it’s awful. Shouldn’t be like that at all..

  • spikeshunny Adele Hall❤ (@spikeshunny) reported from Wibsey, England

    @virginmedia been cut off after 50 mins waiting to cancel my contract and you wonder why I want to leave.

  • Brizzlecath72 Cath Warwick (@Brizzlecath72) reported from Bradford, England

    So @virginmedia will not send an engineer to us until Thursday. We have no internet & need to teach but that doesn’t matter. Great customer service. Really helping the pandemic effort. @educationgovuk maybe you could take this service into account when considering teacher input

  • surjicair surji cair (@surjicair) reported from Bradford, England

    @virginmedia @Gertrude31 Hi not happy with the service I am getting from you . I am a loyal customer and will be leaving if not offered suitable deal . Rang this morning and got a very bad response

  • HD9photographer The HD9 Photographer (@HD9photographer) reported from Meltham, England

    @virginmedia Still not working

  • HD9photographer The HD9 Photographer (@HD9photographer) reported from Meltham, England

    Yet again Broadband is down with @virginmedia how are people suppose to work from home?

  • antonroid antony piper-jones (@antonroid) reported from Leeds, England

    @virginmedia What is annoying is that we as consumers are not seeing the alleged investment in infrastructure in our services. Last year obviously home internet use went up while business premises went down. We are held to ransom now as we have no choice but to use our home broadband for work

  • Gag_N_Bone_Man Graeme Rayner 💙 (@Gag_N_Bone_Man) reported from Dewsbury, England

    @iamaafaq @sky @virginmedia Point of principle now. Been with virgin for over a decade and the deal is awful. They don't reward loyalty. Grwat package from Sky. Only are that's worse is speed but for our purposes it's fine. We don't game online and i no longer download torrents etc

  • Brizzlecath72 Cath Warwick (@Brizzlecath72) reported from Bradford, England

    @virginmedia .And the fact that we both need to teach online makes no difference? Can’t put lessons on for students for tomorrow. Having to cancel live lessons with exam groups. Why did VM originally offer us two earlier dates and then say they weren’t available? It’s just not good enough.

  • Brizzlecath72 Cath Warwick (@Brizzlecath72) reported from Bradford, England

    @virginmedia In the space of a second? That doesn’t seem very efficient or customer friendly. This is really stressful and we both have exam classes to teach & own kids home education. It’s not just so I can watch Netflix. I thought some consideration of key working might be in place.

  • Healeybrooks Healey 🤍💛💙🏆 (@Healeybrooks) reported from Wakefield, England

    @virginmedia Yes after 1.5 days I heard from tech team who said I need faster broadband, they put me in queue for customer relations who upgraded me last night but today we've lost internet 4 times 🤬 Will give it another day but probs spending tomorrow night onwards trying to get through 😡

  • Gag_N_Bone_Man Graeme Rayner 💙 (@Gag_N_Bone_Man) reported from Dewsbury, England

    @virginmedia I'm moving to sky, saving a tenner a month and adding sports and movies. I might be back in 18 months. Seems like hopping between providers is the only way to get a decent deal. It's perverse logic. Surely cheaper to retain a customer than gain one? But no, so I'm off.

  • Healeybrooks Healey 🤍💛💙🏆 (@Healeybrooks) reported from Wakefield, England

    @virginmedia are the absolute worst company I have ever come across. 18 days trying to get them sort their shambolic internet dropping & still being passed from 1 agent to another in same team. Don't waste your time with this company. They have no idea what customer service is.

  • Gag_N_Bone_Man Graeme Rayner 💙 (@Gag_N_Bone_Man) reported from Dewsbury, England

    @virginmedia Cos I've been a customer for well over a decade and I'm sick of seeing new customers get given the moon on a stick to join. I reckon your sales team would let a new customer have a night with their wives to sign them up. But loyal customers get nothing.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • subzero_scorpio Little Birdie (@subzero_scorpio) reported

    @virginmedia Ive been asked these questions by multiple people across the tech team. This is across multiple devices and it's a problem with wireless connectivity. I barely get signals 10metres away and my download drops to 8/9mbps

  • Harvey__24 Sarah Harvey (@Harvey__24) reported

    @virginmedia Is it right to charge a cancellation fee if I have to cancel my service because you don't provide the service in the location that I want it?

  • Evans__Michelle Michelle Rollinson (@Evans__Michelle) reported

    @virginmedia I understand that!! I have done this already and we’re no help just raised an issue to be reslolved In 5-8 days! Not much good when you need the service?

  • DBop86 Duncan Cheung (@DBop86) reported

    @virginmedia absolute #farce - internet has gone down again & yet again their “Register loss of service” page *conveniently* doesn’t work. Tried it over a dozen times on previously, including when the internet was down for over 3 weeks. Complaints & compensation pathetic too

  • JamesKh62056271 James Khan (@JamesKh62056271) reported

    @virginmedia Oh yeah he’s just trying give me the best possible package. Ignoring my complaint for the last 11 months. If this complaint is not resolved I won’t be staying. Why is everyone ignoring my complaint

  • DBop86 Duncan Cheung (@DBop86) reported

    @SurajG_ @virginmedia Expect nothing - internet was down for 3 weeks & they admitted it’s problem caused by engineering works & then denied it’s a lack of service issue 🤔 Complaints failed 2 respond properly & compensation offered was laughable (I rejected it & made counter offer that’s been ignored)

  • Sally_My73 Sally (@Sally_My73) reported

    @virginmedia Already done it.. it doesn’t fix the issue .. you keep telling me to do this and it reverts back to it not working properly!

  • velo_bristol John Maguire 🇺🇦 (@velo_bristol) reported

    @virginmedia Yes, can understand these things happen, but 3 consecutive days seems excessive. On each of those, the status page shows there's a current fault, rather than an equipment issue All appears to be working again now

  • jimmy_lockey Jimmy 💙💙 (@jimmy_lockey) reported

    @virginmedia Yeh I have that app already I have tried Ordering booster pods but keep getting kicked out or there is an issue with the website

  • Puerile88379641 Selwyn Hansford (@Puerile88379641) reported

    @virginmedia Desperately trying to cancel installation which keeps getting put back. Using online chat but getting nowhere!