Virgin Media Outage Report in Ossett, City and Borough of Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ossett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ossett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Ossett, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Normanton, Batley, Halifax, Bradford, Huddersfield, Dewsbury, Leeds, Cleckheaton, Shipley, Wakefield, Barnsley, Liversedge, Pudsey, Holmfirth and Ossett.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton |
Internet | |
| Batley |
||
| Halifax |
Internet | |
| Halifax |
Internet | |
| Halifax |
Internet | |
| Bradford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ossett, England
Latest outage, problems and issue reports in Ossett and nearby locations:
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Debbie Cockerill
(@DebbieCock) reported
from
Barnsley, England
@virginmedia No we didn’t speak to anyone, I had better things to do with my Saturday then wait for someone to answer. We don’t have an issue, we want to cancel with Virgin!
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keane holland
(@KEANEholland) reported
from
Dewsbury, England
Literally the worst customer service I’ve ever experienced, @virginmedia are a joke.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia It’s beyond the pale when virgin every month takes my money out of my account on the dot and I expect a service and what I want isn’t being unreasonable I’m not expecting nor demanding the world. You say one thing and do the opposite. That’s unreasonable and unacceptable.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!
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Hazelina
(@Hazelina) reported
from
Leeds, England
@virginmedia It says there are no problems so that wasn’t too helpful
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia - after setting bill, I asked to be directed to cancellations as I’ve really had enough. It’s never ending.Only for the agent to tell me “I can reduce your bill from £54 to £44”....MY PACKAGE IS SUPPOSED TO BE £44 ANYWAY. So I am STILL being over charged after a million calls (4)
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@StanHall20 @virginmedia But the customer service is appalling.
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Gypsum Fantastic
(@GypsumFantastic) reported
from
Wombwell, England
@virginmedia hi. My broadband isn’t working this morning. S73. Service status page says no issues.
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Paul Stasiulevicuis
(@paulstas2) reported
from
Southowram, England
@virginmedia If it is a problem to keep it running, I just need access for a few days to allow me to move important emails.
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Rich Kershaw
(@richk13) reported
from
Brighouse, England
@virginmedia We have no broadband. I've rebooted the hub but still no internet connection. I'm trying to work from home and my wife is trying to run her business. We have this problem far too often!
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Gypsum Fantastic
(@GypsumFantastic) reported
from
Wombwell, England
@virginmedia It’s happening with both. No service whatsoever. I can get to superhub’s web control panel 192.168.0.1 just fine.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
Absolutely appalling customer service from @virginmedia - after being an account holder for so many years! But not for much longer. Furious.
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Vicky Miller
(@Millerbird78) reported
from
Gildersome, England
@virginmedia Media, Broadband issues we don’t have TV services. Intermittent issues, down last night for a hour or so & then same again today.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia Ive worked in customer service all of my working life (multiple roles inc manager of a Nandos -which is testing 🤪) I have the patience of a saint, I understand mistakes happen, but this is honestly a joke.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia -agents have disconnected calls when I have called & tried to resolved issues. -being over charged since May. -even since then and agreeing on a new tariff I STILL receive incorrect bill. - a relative of mine has the same package as me but pays £20 less for it (3)
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Matt W
(@WMattitude84) reported
from
Leeds, England
@hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!
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Paul Stasiulevicuis
(@paulstas2) reported
from
Southowram, England
So @talktalk advised last night it definitely wasn't their responsibility. @virginmedia asked me to ring the help line again today which I have. They reiterated it was @TalkTalk I needed to speak to but promised to call back before 1 pm with advice or contact details. No call!!
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@StanHall20 @virginmedia I’ve had this EXACT issue! Amongst many others. Sickkkk of them!
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🖤 Faye ♠️
(@Faye_Louise_T) reported
from
Castleford, England
Ahhhhh @virginmedia you and your extremely shite service never fails to disappoint 🙂👍
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Hutty™️
(@Huttyy_) reported
from
Leeds, England
@virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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abbeybhatty
(@AbbeyBhatty) reported
I have now spent 3 hours on the phone and I am sick and fed up with Virgin Media. Pleas cancel the Gig1 and the 02 Volt which I don't want. Under the consumer rights Act I have 14 days to cancel to something I do not agree to BUT Virgin make it so hard to cancel.
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Chris
(@chris_smods) reported
@virginmedia Thanks for the call from your outbound retention team. The call conveniently “disconnected” whilst I was explaining the poor service in relation to complaint C-170522450. Still waiting for a call back. When can I expect this? Thanks - A soon to be ex customer 🤬
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Dr🅰️n🅰️ FamilyNameTooHardTo🅿️ronounce🩺💉🔬🩸❤️
(@PokrajacAna) reported
6 days in a row @virginmedia broadband not working due to problems in the area and 7 more days needed to fix it - it is not acceptable service
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Mister Magnifico
(@magnifico578) reported
@virginmedia The issue is Virgin modem mode not the other equipment
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La Rantrepreneur..
(@pauldelaney2012) reported
@virginmedia Yes but it's the Indian call centre people get through to then they just put the phone down half way through the convo.
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8bitnitwit
(@8bitnitwit) reported
@virginmedia Your broadband internet has gone down in SW16 2EQ, can you please advise when it will be back up again
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Dan
(@vamosdan86) reported
@virginmedia I was told by your customer support that I would never receive a call from an 07 number from virgin. What is exactly going on? Nobody seems to know how everything is run
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Stephen Hendry 💙
(@Stephen_Hen_EK) reported
@virginmedia why do I have to sign in every time I want to open bbc iplayer ? Very frustrating!!!
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Peterborough insider
(@pboroughinsider) reported
@virginmedia Sorry it’s not worth it what’s the point Service is non-existent all you do is pass it them and nothing will happen you’re the ones who recommended it to me
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Filip Orzechowski
(@F_0rzechowski) reported
@virginmedia why I cannot register a new account? And where is some custommer support? Email, chat etc ?