Virgin Media Outage Report in Ossett, City and Borough of Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ossett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ossett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 06: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Ossett, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Leeds, Cleckheaton, Dewsbury, Brighouse, Halifax, Wakefield, Batley, Huddersfield, Liversedge, Barnsley, Castleford and Mirfield.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Total Blackout | |
| Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
||
| Cleckheaton |
Internet | |
| Dewsbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ossett, England
Latest outage, problems and issue reports in Ossett and nearby locations:
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Katie Greig
(@KatGreig) reported
from
Bingley, England
I have been on hold for 40 minutes @virginmedia one of many reasons I will cancelling my contract, appalling customer experience
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Brendan Farrell
(@brendanfarrell) reported
from
Leeds, England
@virginmedia 'My Virgin Media', where you can look at your account details is down for maintenance but has been all week. I can't register and there's no indication as to when it'll be resolved.
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
The @virginmedia broadband is back. It would appear that a competitor had an incident and cut the cable. All fine now. Good work internet fellas
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Matt W
(@WMattitude84) reported
from
Leeds, England
@virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet
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Harley SC
(@HarleySC91) reported
from
Leeds, England
@virginmedia Online messaging service. No signal at work so was unable to call. Eventually resolved via phone at the end of the day.
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Martin_Sway 🦁🦁
(@SP1D3R_Sway) reported
from
Leeds, England
Wonder when @virginmedia is going to sort their latency problems out, as it’s horrid for gamers
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
A lesson in terrible customer service from @virginmedia: 1) Tell customer their new home is Virgin Media ready 2) Send the wrong wiring to new address 3) Don't send a technician over for 2 days 4) Promise the technician will be there between 8am-2pm 5) Technician arrives at 5pm
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steve wilcock
(@wilcock_steve) reported
from
Barnsley, England
@virginmedia Don’t apologise fix it!! 8 days is an absolute shambles!!! Peoples lives revolve around emails now!! Bank details, fraud warnings etc
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
@virginmedia It’s all good. Not your fault. Always reliable fast broadband - can’t help someone severing the cable.
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peter-maurice
(@petermauriceuk) reported
from
Leeds, England
@virginmedia terrible customers service team. Time for me to look elswhere
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Harley SC
(@HarleySC91) reported
from
Leeds, England
@virginmedia Via browser, yeah. Have cleared cache and history on 2 different browsers, still not working.
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Laurra Davis
(@laurradavis) reported
from
Leeds, England
@virginmedia 22 days with no WiFi and today am told it will be another WEEK! Trying to cancel contract and can’t get through to a human being. After 10+ years as a customer I’m so disappointed with this lack of basic customer service. #VirginMedia
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
off on my phone to use social media. As usual, appalling service. #virginmedia
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Carl.
(@cgagg) reported
from
Birkenshaw, England
People often say how bad @virginmedia customer service is. I can't say that because actually getting through to a real person is only the first hurdle I've come across. I'm sure there will be many more.
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
6) Technician says nothing he can do & that, despite Virgin promising it was, tell customer their house is not in fact Virgin Media ready. 7) Wait for disgruntled customer to ring them. 8) Tell customer earliest they can get another technician out is 2.5 weeks.
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Alistair Gunstone
(@Alistairgunston) reported
from
Gildersome, England
@virginmedia yes it is, I have already contacted your Webchat team and was told it is a known issue that has been ongoing since 24th may. After 25 minutes on the phone (mostly oh hold) after 5 concurrent missed calls in 2 mins after requests to be contacted by email, I am awaiting a call back
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
Long weekend. Last night our @virginmedia broadband went down (roadworks cut cable so not their bad). No internet. No Alexa. No Netflix. Kids realised that Dad was at home and the wife spoke to me. Strange times.
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Ricky G
(@jazzybassman) reported
from
Leeds, England
@virginmedia ordered new services on Saturday. Result - no updated service, new bill reflects old price and service. Tried to call customer service - too busy to take calls. And to cap it all Internet repeatedly down despite new Hub. Fuming.
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
9) Offer nothing in the way of a discount or compensation. Fill the call with long awkward silences until customer hangs up 10) Wait for customer to change to @BT & for it all to blow over. At this point, I'm hoping @richardbranson will be personally installing our @virginmedia.
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steve wilcock
(@wilcock_steve) reported
from
Barnsley, England
Well done @virginmedia today is your 2 week anniversary of not providing an email service!! @MoneySavingExp @BBCWatchdog @Ofcom #votewithyourmoney #leavevirginmedia #customerservice #fraud #valueformoney #joke
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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cra2yf00l
(@Cra2yf00l) reported
@virginmedia absolute joke at virgin media, housebound 75 year old man relying on the internet for communication with the out side world emergency call out 6 days
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E
(@EE79942467) reported
@virginmedia been having an issue with internet just cutting off like every 10 minutes, what is going on?
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Gavin Pickup 💙💛
(@KTMGav) reported
@virginmedia I’ll give it a go when I’m back home, but tbh I’ve had enough, constantly dropping signal pretty much every day now. I’m paying for a premium service and getting string and cans instead. It’s absolutely appalling!
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Selena Singh
(@DrSelenaS) reported
@virginmedia Nothing showing in app or website and all neighbours seem to be back online. There is nothing wrong with the equipment; the outage was due to the works and it seems like they’ve not connected it back afterwards
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Maria Lane
(@butmummylane) reported
@virginmedia They didn’t have a big enough thing to blow the fibre through with . They’ve been out before why is this not done .. seriously this has been on going since Sept 9th .you’ve absolutely broken my 83yr old mum .. she’s so so upset . She sent her pension on a new tv for this in sept
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cornishbird
(@justmanda9) reported
@virginmedia you are useless, your internet service is rubbish.
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John (Eggsy)
(@EggsyGLC) reported
@virginmedia I've been told the Omnibox needs a cable which should have been there from the off. After countless calls I was promised this would be fixed by Tuesday 22nd. This did not happen. I'm stuck without WiFi and so far virgin cust service has been a massive disappointment.
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Lucy Hudson
(@yculj) reported
@azd_lowry @virginmedia Please help us get this resolved, we both need the internet to do our jobs. Yesterday was marked because we both needed to help people in our roles and couldn't because the files we needed were too big for 4G speeds. This isn't good enough.
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Jason Badham
(@Jb88Wales) reported
@virginmedia Pretty poor. Was told would be getting engineer visit for 8-12 today but could not say why nobody showed yesterday and would now be a priority. Haven't had text confirmation or anything for today's appointment. Day 3 of no services
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Mo Vanssien
(@Mo_Vanssien) reported
@virginmedia WHAT is going on, this is disgusting, no internet or TV for 1 week, being told have to wait another week, staff are rude, no managers,being left on hold for 10 mins, not helping with the problem, not calling back, WTF has happened to you ? DISGUSTING behaviour,