Virgin Media Outage Report in Ossett, City and Borough of Wakefield, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ossett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ossett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 29: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (40%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Ossett, City and Borough of Wakefield, England
The most recent Virgin Media outage reports came from the following cities: Dewsbury, Bradford, Batley, Halifax, Leeds, Normanton, Wakefield, Barnsley, Huddersfield, Heckmondwike and Liversedge.
| City | Problem Type | Report Time |
|---|---|---|
 Dewsbury |
TV | |
| Bradford |
Internet | |
| Batley |
Internet | |
| Batley |
Total Blackout | |
| Dewsbury |
TV | |
| Halifax |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ossett, England
Latest outage, problems and issue reports in Ossett and nearby locations:
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia So started with talking to someone on online chat who said they can’t help as I have loyalty discount n am best talking to customer care team. So I rang them explained that my contract is running out on a couple of weeks n would like to see my offers n possible upgrade
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I have FINALLY resolved my issues and proved that I was in fact been over charged by you! And I shall be making an official complaint due to unnecessary stress which has severely impacted on my personal health. It has been unacceptable how you have all dealt with me!
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia Then you should go private and direct message people like other big companies do .because I will not be ringing up to be on hold in my own time to tell you to stop doing something you shouldn’t be .carry on and I will cancel and go to @sky @O2
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Nope. Just gone back to saying it will be fixed 29th. Pretty much all month without service 🙄
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia had text message to say network issue has been fixed, get home, restart router and still not working, can you confirm if there is an actual network issue, as the service status says yes but text message says no...
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia The service status checker has always and still does say no known issues, had a text to say it's been fixed but still not working
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James Bottomley
(@BarnsleyBotts) reported
from
Barnsley, England
@virginmedia Shame your customer service agents on the phone don't seem to feel the same. You cancelled my TV & BB before agreed date, agreed to re-instate which turns out to be a lie as now refusing to unless I agree to a long term contract. Astonishing awful treatmeant
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Sure I can try that.... Again. Was meant to have engineer today but it was cancelled as it was a 'network issue' then get a text to say it's fixed but actually isn't. Going round in circles here 🙄
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James Bottomley
(@BarnsleyBotts) reported
from
Barnsley, England
Public service announcement. @virginmedia are by far the worst company I have ever dealt with
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia if you muppets ring me again and put phone down when I answer I will cancel the two new iPhone 11 contracts and go elsewhere
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia let down again. same thing every year told different things by different people. Sky here I come
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia No I can't cos it continuously says there is no known issue in my area! Constantly not listening to what I am telling you and copying and pasting irrelevant links 🙄
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Yes I have, hence the original question. But its been the same message on IVR for the last month and the problem is getting worse not better and no update as to when it will be resolved
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia It’s about tv,broadband and not been treated like a loyal customer everyone spoke to yesterday didn’t want to help n transferred me through to other people without even saying and had to keep explain myself again and again
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@virginmedia Rebooting doesn't work. TV services are affected also. I don't have a device to try a wired connection with
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Robin J Smith
(@cymrobin) reported
from
Leeds, England
@virginmedia Thanks, but we've been getting frequent Outage Update messages for about three weeks so far - "our estimated repair time is now..."
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Samantha Carmichael
(@SamanthaCarmic7) reported
from
Leeds, England
@virginmedia we’ve just had a 3rd phone call in 2 days, from someone claiming to be from virginmedia. Saying they need to remotely access our computer to resolve an issue with our router. Needless to say we smelt a rat. But wanted to inform you that this is happening.
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia Well as long as everything is ok when phone comes and you trade in what you say then there should be no issues .but we’ll see
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Carl Harrison
(@RestartCarl) reported
from
Leeds, England
.@richardbranson , because our @virginmedia internet is down, I’m unable to raid on Destiny 2 tonight with my fire team and it’s reset day tomorrow!
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia They’ve kinda of sorted it so when I get my phone 5/11 then I send my old phone to recycle but if the value drops on my trade in then I will cancel order and send new phone back
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Cassin
(@AlexCassin) reported
I've never had such a hard time with @virginmedia support in my life but holy **** over 3 weeks of slow internet and the same BS help over the phone. Tell me how on earth your "tech support" thinks a WiFi booster is going to help a wired connection???!
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Dave Payne (Payneardo) 😇
(@payneardo) reported
@virginmedia Just trying another kick of the router and just waiting for it to reboot and will give that a go 👍 when are the new super hubs going to be released please and do the have 2.5 network ports ?
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Darren Cordery
(@DarrenCordery) reported
Same old @virginmedia poor customer service and everything for new customers never for the loyal customer that’s been with you for over 14 years #stoppoorcustomerservice #samedealsforloyalcustomers
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Trombone
(@NeilGollygosh) reported
@Larry680 @skyhighshoes @MartinSLewis Don't know who you're with but I haggle my virgin media broadband bill down every year
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Michael
(@Michael_Agnew80) reported
@virginhelp @Virgin @virginmedia Thank you. He's been trying to cancel since January and the WhatsApp service to cancel has been really poor
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Evonne Biddle
(@Bidlar) reported
@virginmedia No. It’s not on there. It’s saying that the service is fine and that it’s the box. No one has touched the box so unsure why it’s not working
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Darren Cordery
(@DarrenCordery) reported
@virginmedia I had talked to a member of the team on Friday and she offered me this deal I called back today to arrange it but was told that you had the phoned but “we’re saved for other customer deals” because my sim is within my media bundle I cannot have it surely this is not right???
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Andy Rossiter
(@andy_rossiter76) reported
@virginmedia Is there any issues within the Leeds, LS12 area ?? Just my internet keeps glitching in and out
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Tracy Heaney 🎗
(@MrsHoops88) reported
@virginmedia @virginmedia I made a complaint yesterday as suggested and I have received an e-mail last night that you are happy to have resolved my complaint and it is now closed. You have NOT resolved my complaint. Absolutely ridiculous the way my complaint has been dealt with.
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sylvia johnson
(@sylviajohnson3) reported
@virginmedia As my broadband is so unreliable and techs unable to resolve, I believe this warrants escalation to a manager. Please can you escalate this problem or advise how I can. Thanking you in anticipation of your co-operation.