Virgin Media

Virgin Media Outage Report in Ossett, City and Borough of Wakefield, England

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The latest reports from users having issues in Ossett come from postal codes WF5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ossett, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ossett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ossett, City and Borough of Wakefield, England 08/26/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (23%)

    TV (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ossett, City and Borough of Wakefield, England

The most recent Virgin Media outage reports came from the following cities: Halifax, Normanton, Batley, Bradford, Huddersfield, Leeds, Barnsley, Dewsbury, Ossett, Wakefield, Cleckheaton, Heckmondwike, Castleford, Mirfield and Liversedge.

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City Problem Type Report Time
United KingdomHalifax Internet
United KingdomNormanton Internet
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomHalifax Wi-fi
United KingdomHalifax Internet

Community Discussion

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Virgin Media Issues Reports Near Ossett, England

Latest outage, problems and issue reports in Ossett and nearby locations:

  • Hazelina Hazelina (@Hazelina) reported from Leeds, England

    @virginmedia It says there are no problems so that wasn’t too helpful

  • hanbithell Hannah Bithell (@hanbithell) reported from Leeds, England

    @virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.

  • GypsumFantastic Gypsum Fantastic (@GypsumFantastic) reported from Wombwell, England

    @virginmedia It’s happening with both. No service whatsoever. I can get to superhub’s web control panel 192.168.0.1 just fine.

  • _T_L_C_ Thomas Lawrie-Clark (@_T_L_C_) reported from Gildersome, England

    Extremely disappointed with @virginmedia Broadband. Intermittent connectivity for weeks, now total loss of service - day two. No updates, apology, nothing. #poorservice #virginmedia #broadband

  • ChemUsers 🏳️‍🌈chem 🦋 users🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChemUsers) reported from Leeds, England

    @virginmedia just cancel my account with you if the engineer isn't here ny 1pm UK time two weeks in a row you've messed me about I'm not happt

  • Millerbird78 Vicky Miller (@Millerbird78) reported from Gildersome, England

    @virginmedia Media, Broadband issues we don’t have TV services. Intermittent issues, down last night for a hour or so & then same again today.

  • hanbithell Hannah Bithell (@hanbithell) reported from Leeds, England

    Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace

  • KEANEholland keane holland (@KEANEholland) reported from Dewsbury, England

    Literally the worst customer service I’ve ever experienced, @virginmedia are a joke.

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia in a queue for 1 hour and still not spoken to anyone, abysmal service.

  • larrybudd1 Larry Budd (@larrybudd1) reported from Leeds, England

    @virginmedia Done that. And the online one. No problems according to that.

  • HBurnett28 Helen Burnett (@HBurnett28) reported from Bradford, England

    @virginmedia your service is absolutely pathetic, and been in a queue 20 minutes to speak to someone. Absolutely crap service all the way round.

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • GypsumFantastic Gypsum Fantastic (@GypsumFantastic) reported from Wombwell, England

    @virginmedia hi. My broadband isn’t working this morning. S73. Service status page says no issues.

  • theJamesWillson James Willson (@theJamesWillson) reported from Leeds, England

    @virginmedia Customer Services appears down!

  • paul_lambert2 Paul Lambert (@paul_lambert2) reported from Leeds, England

    1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia It’s beyond the pale when virgin every month takes my money out of my account on the dot and I expect a service and what I want isn’t being unreasonable I’m not expecting nor demanding the world. You say one thing and do the opposite. That’s unreasonable and unacceptable.

  • Huttyy_ Hutty™️ (@Huttyy_) reported from Leeds, England

    @virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.

  • MichelleTownhil Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England

    @virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!

  • martinbo1972 Martin (@martinbo1972) reported from Ossett, England

    @virginmedia shocking customer service!

  • WMattitude84 Matt W (@WMattitude84) reported from Leeds, England

    @hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • maumcamp1 Leanne Ní Chinnéide (@maumcamp1) reported

    @virginmedia I just rang the number you provide and they told me their is a problem in my postcode I provide . Can you double check

  • Eltel5150 Mark Terry (@Eltel5150) reported

    @virginmedia At least 4 times. We can’t get any consistency of contact from virgin. Unless it’s sorted today we will terminate the Agt with virgin and never be back. My wife used to sit on the board of VM (before Liberty) and then virgin grp. Downhill since then!

  • kmazsmith Kazza (@kmazsmith) reported

    @virginmedia I have just been cold called by your 'Tech Ops' team to sort a problem with internet service. When I said I didn't have a problem with my internet service, they told me not to blame them when it goes wrong later. Great service... not

  • JoJochesh Jo Doust (@JoJochesh) reported

    @virginmedia I don’t have a hub 3 otherwise I would have already re-installed it. Also it doesn’t seem to be the WiFi connection that’s the problem.

  • TFU_GaMe_OvEr TFU GaMe OvEr (@TFU_GaMe_OvEr) reported

    @virginmedia I've tried both, with no change. I have read online that there is an issue with the hub 3s requiring a firmware update which hasn't been released. Is this right? I know newer customers have been offered free upgrades to hub 4 but guessing long standing customers won't get this?

  • caroline_cgp Caroline Glendenning-Platt (@caroline_cgp) reported

    @virginmedia was just called by customer service to resolve a complaint, told I would be transferred to a person and asked if the complaint could be closed, then put on hold for the technical team. 10 min already. worst customer service ever. Cant wait to switch.

  • VimmeRathour Vimme Rathour (@VimmeRathour) reported

    @geoff_rowe @virginmedia Good luck. They are great at taking money and even greater at giving a shoddy service and appalling customer service.

  • timbola81 Tim (@timbola81) reported

    Hey @virginmedia my TiVo box has been dead since Sunday. Stuck in a loop between online and a phone service that pushes me back online. Please can you send me a new box so I can get the service I pay for?

  • rykoonmesto7 Ryan Meston (@rykoonmesto7) reported

    Virgin media down #virginmediadown love to see it

  • cinnamonstixxs_ Sally-Cinnamon 🤍 (@cinnamonstixxs_) reported

    @virginmedia my broadband router was meant to be delivered today and I’ve had a text saying it’s being rescheduled. I’ve not had internet for 5 days and I’m a Uni student I’m not paying for a service I can’t use... can’t get through on the phone the wait time is over an hour