Virgin Media Outage Report in Saltney, County of Flintshire, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saltney, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Saltney, County of Flintshire, Wales
The most recent Virgin Media outage reports came from the following cities: Runcorn and Wrexham.
| City | Problem Type | Report Time |
|---|---|---|
 Runcorn |
Wi-fi | |
| Wrexham |
TV | |
| Runcorn |
Wi-fi | |
| Wrexham |
Internet | |
| Runcorn |
Internet | |
| Runcorn |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saltney, Wales
Latest outage, problems and issue reports in Saltney and nearby locations:
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Kev James
(@djkevjames) reported
from
Runcorn, England
@virginmedia is there problems in halton/Cheshire area please ?
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@virginmedia @sportingredLFC Loads of people are having this issue. Stop passing it onto the customer to resolve. I expect a refund for this.
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Steve Eades
(@steveeades) reported
from
Runcorn, England
@virginmedia Previous appointment had to be cancelled due to work commitments. Unsure what they would have done at the property anyway when it looks like an issue with the service to my property and others. Can’t you check Wa74rf postcode service supply?
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colin forbes
(@Lee_Dsu) reported
from
Chester, England
@virginmedia Better rip the cable out of the wall and find a decent service.
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colin forbes
(@Lee_Dsu) reported
from
Chester, England
@virginmedia Last night. Told they would text me a service link which will keep me up to date. Haven't recieved this text. Said they had no idea when the fault will be repaired.
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HLM
(@HelenLMoran) reported
from
Garston, England
@virginmedia I need to cancel an engineer appointment. I can’t do it online and I don’t have a password to get through on the phone
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Steve Eades
(@steveeades) reported
from
Runcorn, England
@virginmedia checked this and currently it says no issues,there clearly is a issue as this is not an isolated incident and is affecting others closeby. Unless you can actually do anything that may solve or attempt to solve the issue dont bother replying because your just giving me lip service
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Alison Wright ♌️
(@AlisonHopkin) reported
from
Ellesmere Port, England
So I first get a call claiming to be from @skytv about tech issue on my broadband I said how’s can that be (I’m not with them) they hang up. Not more than 30 mins later same type of call claiming to be @virginmedia about same issue. Numbers calling me are 01639686677, 01793635483
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Simon Janion
(@chaser_51) reported
from
Runcorn, England
@virginmedia HELP!!!! I have had not TV service for nearly 9 hours with fault code W102 on both the TiVo boxes. I have reset the Hub and rebooted both boxes, checked all the cabling and still nothing. My postcode start WA7. PLEASE FIX ASAP!!!!!!!
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@virginmedia @M_Jones1996 So you’ll be compensating all the customers who can’t watch the @LFC game for the SECOND WEEK RUNNING because of the same issue?
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Bronwyn Galloway
(@GallowayBronwyn) reported
from
Garston, England
@virginmedia pay for BT box office live fight tonight and it comes up with W02 signal error instantly what's that about???
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Steve Eades
(@steveeades) reported
from
Runcorn, England
@virginmedia I have used this service in the past and faults have been noted, I have also reported it before now on my account. It’s just weird that every Sunday I appear to be having issues.
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Lucy
(@lucylou582) reported
from
Chester, England
@virginmedia He’s reported it, and told his manager. Why on earth would you not send someone to fix it
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Andy Milburn
(@AndrewGMilburn) reported
from
Garston, England
Wifi down intermittently for 24 hours now @virginmedia and no checks or fixes help. Everything plugged in properly. Next available appt is Thursday morning - I work from home FFS what am I supposed to do until then??? #poor Can't even speak to anyone. #shambles
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@SkyHelpTeam So the hundreds, or thousands, of people on Twitter who can’t sign in ALL need to contact @virginmedia? It’s not, just possibly, a tech issue you two need to sort out?
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HLM
(@HelenLMoran) reported
from
Garston, England
I hate to call a company out online but @virginmedia are awful
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Lukefoster89
(@LukeFoster89) reported
from
Sandymoor, England
@virginmedia Hi, what's the best way to make a complaint? I've never experienced such incompetence from a call centre in my life. Please can some one review my calls over the last few weeks.
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Kev James
(@djkevjames) reported
from
Runcorn, England
Help please @virginmedia is there a problem in the Wa74et area ?
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Kev James
(@djkevjames) reported
from
Runcorn, England
Leaving @virginmedia today , constant problems and no help , apart from online test that says all is ok £77 per month & no wifi what so ever
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Lucy
(@lucylou582) reported
from
Chester, England
@virginmedia so you booked an engineer to come and fix the cable, yet the engineer has just arrived and can only look at the job! What an absolute ridiculous way of working. I told you on the phone that wire had been broke, why send someone who can’t complete the job!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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2023 TerhiMG 🚗🇫🇮 🇺🇦
(@TerhiMG) reported
@virginmedia how? still no service ... latest estimate now TOMORROW. Also email not coming through .. I suppose tomorrow nothing will be working
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Andrew Schofield
(@FASchofield) reported
@virginmedia As I mentioned before I don't have an account with VMedia. I am at work during the day and would appreciate it if you could tell me on Twitter what progress have you made with the encroachment of your equipment on my private land if any as you don't seem to have a solution.
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Nicola Ashton
(@FlorenceUnger) reported
@virginmedia @TheBHF @O2 92 year old new customer. Simple query re phone number transfer. Been waiting for 3 hours for a WhatsApp response. Very upsetting for her as an elderly, vulnerable customer.
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Siobhan Rowe 💙🇺🇦
(@siobhanrowe) reported
@virginmedia I sure will as two days is bad but if it not rectified by tomorrow afternoon, I will look at alternative suppliers.
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Diz
(@Dizwod) reported
@virginmedia It's always raise a new complaint. No resolve.
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Silver
(@Sueworld) reported
@virginmedia any idea as to when we're going to get the current email issues fixed??
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Amanda Jill Hunt
(@TheBunkerHunt) reported
@virginmedia Yes. I am aware of that. But how often do you spend over 4 months sorting out a problem? This doesn’t seem to be a problem in a large area of London so please can you tell me if it is just in my full post code area. Ie about 40 houses, in which there are not many customers?
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Tom Griffiths
(@triffiths) reported
@Ofcom @virginmedia just had the hall to ring me with a rebooked appointment for another 4 weeks time. I’ve spoken with your installation team as you advised yet I’m continually lied to. Someone needs to come around first thing in the morning to fix this.
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Ella
(@ella_wilkinx) reported
@virginmedia I seem to not be receiving any emails to my @ntlworld account? I have ordered multiple things today and not received any confirmation emails? Please help.
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Siobhan Rowe 💙🇺🇦
(@siobhanrowe) reported
@virginmedia Two days without wifi with an update of tomorrow afternoon when the service will be back. Absolute shambles. Children could not do online work today and working from home a nightmare.