Virgin Media Outage Report in Saltney, County of Flintshire, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saltney, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Saltney, County of Flintshire, Wales
The most recent Virgin Media outage reports came from the following cities: Wrexham, Ellesmere Port, Queensferry, Runcorn and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham |
Internet | |
| Ellesmere Port |
Wi-fi | |
| Queensferry |
Wi-fi | |
| Ellesmere Port |
||
| Wrexham |
Internet | |
| Ellesmere Port |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saltney, Wales
Latest outage, problems and issue reports in Saltney and nearby locations:
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉
(@Lyntrick) reported
from
Chester, England
@virginmedia I cannot believe you are putting the price up again and claiming it is ultra reliable when I've had nothing but an unpredictable signal since getting the hub. It's not worth £25 let alone £27.50
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉
(@Lyntrick) reported
from
Garston, England
@virginmedia Hi was supposed to be yesterday between 12-4 but got a text on Friday night saying issue has been solved. So they did not come out even though they didn't say they were not coming and I waited in for them. I think I have a faulty hub tbh
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@virginmedia No. I work, so don’t have a spare hour during the day. I’ll call to cancel when I can fit it in. £120 odd per month should enable me to watch a recording.
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉
(@Lyntrick) reported
from
Garston, England
@virginmedia So it's not the devices. As I say it's only since this new hub. All I get when I ring customer services is run these tests etc equipment working fine but there must be some underlying problem somewhere
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YODELhell
(@YODELhell) reported
from
Ellesmere Port, England
Virgin Media demonstrating they’re as useless as YODEL when it comes to customer support.
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YODELhell
(@YODELhell) reported
from
Ellesmere Port, England
@virginmedia STOP parroting the same crap.
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉
(@Lyntrick) reported
from
Garston, England
@virginmedia I will call shortly. I just feel that you are pricing people out of their broadband. I am on a low income and can only just manage the cost of it at the moment. I just don't understand why the router I have is not boosting the signal
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Corey Davies
(@CoreyLDavies) reported
from
Ellesmere Port, England
The customer service from @virginmedia is absolutely shocking!
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heather
(@heatherjoy3) reported
from
Ellesmere Port, England
@virginmedia since power out earlier my phone has died. Any help please. Ch66 2rz
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heather
(@heatherjoy3) reported
from
Ellesmere Port, England
@virginmedia no broadband Ch66 2rz. Checked service status and rebooted. Please help.
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Gfunk_in3D
(@Gfunk_in3D) reported
from
Runcorn, England
@virginmedia I really don’t know how you can morally charge for the pitiful service you provide. You have the most consistently unreliable download speeds I have ever come across.
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catherine
(@1972CW1972) reported
from
Garston, England
@virginmedia That’s the number I’ve been on hold to, then got cut off. I have 3 phone acc, TV, broadband and a business acc. I just want to cancel one sim and it seems impossible
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HLM
(@HelenLMoran) reported
from
Garston, England
@virginmedia There was apparently a local fault that is now showing as resolved. However the WiFi painfully slow and times out
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michael old
(@djmikey32) reported
from
Garston, England
@XboxLiveLogon @virginmedia No i dont i want great service and a engineer who turns up when they are scheduled to attend.
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉
(@Lyntrick) reported
from
Garston, England
@virginmedia I am seriously considering changing to another broadband company at the end of my contract because I feel I am not getting the best service from virgin anymore
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Gfunk_in3D
(@Gfunk_in3D) reported
from
Runcorn, England
@virginmedia feels like this is getting tweeted a lot but your internet is the absolute worst!
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Jacqueline Turner
(@turnerjaksquin) reported
from
Runcorn, England
@virginmedia Hmmmm thought that might get your attention. Still took you 2 hours to reply though 😡 You used to be the best customer service. Not anymore. 55 minutes is not acceptable.
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Jacqueline Turner
(@turnerjaksquin) reported
from
Runcorn, England
What a totally diabolical service @virginmedia 41 minutes and still not got sorted 😡 Now going to cancel our tv & phone package with you. You’re a joke. And will cancel my direct debit and make YOU wait 😡😡
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉
(@Lyntrick) reported
from
Garston, England
@virginmedia IT says there's no issues in the area, the speed test was done wirelessly. I have the hub in the same place I have always had the modems, hubs in. This issue has been ongoing ever since I received the newest hub. All wires are in tightly so it's not that. I have a new phone too
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michael old
(@djmikey32) reported
from
Garston, England
@virginmedia No call, no message, no email 🤬🤬🤬🤬🤬🤬 this is a service that don't care about there customers obviously......
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cheryl Munoz
(@munoz_cheryl) reported
@virginmedia how long will it take to resolve these tv/ broadband issues? Why am I paying for this service?
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Claire Kennedy
(@Claire764) reported
@VirginMedia_TV is there an issue? No signal on vigin media one on sky! #virginmedia
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JonWilko
(@JW_JonWilko) reported
@virginmedia and @PrimeVideo congratulations to both of you for an appalling service throughout today! Not only has virgin media been unable to provide subscribed channels all day, then Prime Videos coverage of the football has been interrupted with very poor picture quality! 🤯
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Phillip West
(@westaerialphoto) reported
@virginmedia my virgin stream box has gone wrong. It keeps saying I'm not home when clearly I am. I can't even factory reset it. Please help. All I've done is change my hub that you supplied today.
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VictorGiraffe
(@V1CTORGiraffe) reported
@woggastweet @virginmedia Most channels back here. North of the Tees. Hope they fix it soon.
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BayBeYoDa
(@BayBeYoDa1) reported
@Zbon13 @virginmedia That’s a server side error you can’t fix it it’s due to virgin media servers.
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Andy Ambrose
(@andy_ambrose59) reported
@virginmedia VM website has got to be one of the worst out there...I want to complain about an issue with my account log in...but all I can complain about is TV/Broadband or Virgin Mobile...a chat service that use a webbot which is less use than a chocolate teapot!!...just dreadful
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cd885
(@cd8851) reported
@virginmedia you lot are completely useless. No TV. Terrible broadband with ridiculous ping and latency. Can’t wait to leave.
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Mark King
(@markkinghants) reported
Anyone know how to contact @virginmedia? I want to know when they will fix TV in the RG22 area...
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Stevo
(@estepa_steve) reported
@virginmedia Had nothing but trouble since joining Virgin, can't wait for my contract to be up so I can get shut. Years with Sky and never had to contact them. #grassisntalwaysgreener