Virgin Media Outage Report in Saltney, County of Flintshire, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saltney, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Saltney, County of Flintshire, Wales
The most recent Virgin Media outage reports came from the following cities: Ellesmere Port, Eastham, Runcorn and Wrexham.
| City | Problem Type | Report Time |
|---|---|---|
 Ellesmere Port |
Internet | |
| Eastham |
Internet | |
| Runcorn |
Internet | |
| Wrexham |
Internet | |
| Runcorn |
Wi-fi | |
| Wrexham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saltney, Wales
Latest outage, problems and issue reports in Saltney and nearby locations:
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Knighty
(@adamjpknight) reported
from
Chester, England
@LegendEskimoBoy Virgin media customer line.
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Steve Eades
(@steveeades) reported
from
Runcorn, England
@virginmedia poor customer services this evening, on hold for over an hour to only be cut off. Clearly not interested in existing customers, only new with very expensive monthly costs for the same poor service.
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Clare Harding
(@couldbecalmer) reported
from
Chester, England
@CybillLiberty @virginmedia This is appalling. Come on @virginmedia sort yourselves out and give this woman her wifi back. You ballsed up, you can fix it, no one needs this hassle right now.
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ASH (GEN-X)
(@MrAshleyVP) reported
from
Saughall, England
@melashley @LightleyG @virginmedia @c1ca2 @Dawn92944045 Been poor since installation
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉
(@Lyntrick) reported
from
Garston, England
@virginmedia I will call shortly. I just feel that you are pricing people out of their broadband. I am on a low income and can only just manage the cost of it at the moment. I just don't understand why the router I have is not boosting the signal
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Paul Beesley
(@bluebadgeguide) reported
from
Garston, England
@virginmedia I called at 1541 today to report that my parents landline was not working. I made it clear that they are very elderly and need the landline in emergencies. I left my mobile number and asked for a callback to check progress 1/2
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Alison Wright ♌️
(@AlisonHopkin) reported
from
Ellesmere Port, England
@virginmedia sick of this number calling me 07531100101 claiming to be from BT Open reach saying my rooter is slow. Sort out the scammers calling my landline
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Tim Lyth
(@the_eporter) reported
from
Ellesmere Port, England
@virginmedia having issues with broadband. Hope it gets fixed soon.
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Sheryl
(@Sheryl83) reported
from
Ellesmere Port, England
@virginmedia trying to set up a #dementia phone at my grandads and it won't work. Think it could be to do with line as it works from my house. Always says number not recognised, please help!
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Lucy87
(@Lucy8720) reported
from
Chester, England
@virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible
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DAN GRUNDY🏆🏆🏆🏆🏆🏆
(@danpgrundy) reported
from
Heswall, England
@simonrim @virginmedia Bit like the customer service at the Viking last week after we complained about the awful curry we got served, sorry to hear that she said 🤔 #notsurpriseditscloseddown
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michael old
(@djmikey32) reported
from
Garston, England
@XboxLiveLogon @virginmedia No i dont i want great service and a engineer who turns up when they are scheduled to attend.
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Ben Capper
(@bencapper) reported
from
Garston, England
@virginmedia BAD TIME FOR THE INTERNET TO STOP WORKING LADS #LFCMCI #LFC
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Corey Davies
(@CoreyLDavies) reported
from
Ellesmere Port, England
The customer service from @virginmedia is absolutely shocking!
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Tim Lyth
(@the_eporter) reported
from
Ellesmere Port, England
No Internet. Hope @virginmedia fix whatever the fault is soon
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Sue Lightfoot
(@suelightfoot) reported
from
Saughall, England
We were very excited about getting @virginmedia. The reality is the customer service during a time when citizens need them most has been pretty poor.
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Rob
(@Rigobluenose) reported
from
Littleton, England
@virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir
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⭐⭐⭐LFC⭐⭐⭐
(@DJGlassBack) reported
from
Garston, England
Seriously @virginmedia if you think I'm paying for the sports channels for this month you can take a running jump!! Come collect your stuff and **** off you robbing bastards at least **** Tirpin wore a mask!!
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michael old
(@djmikey32) reported
from
Garston, England
@virginmedia No call, no message, no email 🤬🤬🤬🤬🤬🤬 this is a service that don't care about there customers obviously......
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Barry Walker
(@babawalker) reported
from
Ellesmere Port, England
@virginmedia Can you please respond to customer queries as well as promote your company.... #overchargingmeagain
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Kay
(@Richard18593976) reported
@virginmedia I'm giving you formal notification that complaint C-140822711 is unresolved. Seems that different VM teams need to talk to each other. Your problem if you need to have your customer service internal communication failures exposed in public before your management do anything.
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David Clarke
(@DaveC1882) reported
@virginmedia Do you not think I've tried that? I've spent hours in the phone over the past two months with you about it🤦 What number do I call to cancel?
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scott sergison
(@sergi15) reported
@virginmedia We received the remote two weeks ago. Understand account holder action, however when I called to renew this wasn’t an issue. When I’m called on my home phone for an incident I’ve reported and get told your not the primary account holder it boils my *iss.
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David Clarke
(@DaveC1882) reported
@virginmedia I've already given you the complaint reference number, I'm sick to death of virgin media incompetence! Sort the issue or cancel my contract it's that simple
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Aaron
(@aaronlwevans) reported
@virginmedia Already tried that same issue
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scott sergison
(@sergi15) reported
@virginmedia I’m on a phone rather than tablet or computer. Just simply asking is there an issue in my postcode area with the new software. Before it was escalated to estuary and force of the update was carried out.
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kristina molais
(@KMolais) reported
@jayrayner1 @virginmedia I’ve got the same problem with British Gas. It’s just rubbish service from massive corporations. #EnoughIsEnough
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scottylane
(@scottylane1) reported
@jayrayner1 @virginmedia Jay they are useless, they put mine up from 89 to 144 pounds and they were shite, I binned em off went with sky instead ! Much better service and much better staff who know what they are doing. 👍👍👍👍👍👍
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Tony
(@lftony) reported
@jayrayner1 @virginmedia I switched to Toob a few months back. So far, no service interruptions, a higher broadband speed and £25 a month instead of £65. Can't speak for customer service if it goes wrong but, so far, very happy.
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John quinn
(@buxxsen) reported
@jayrayner1 @virginmedia I’m in west Dulwich. Had the same **** service