Virgin Media outages and service status in Saltney, Wales

Problems in the last 24 hours in Saltney, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltney, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saltney, Wales

The most recent Virgin Media outage reports came from the following cities: Chester, Ellesmere Port, Runcorn, and Wrexham.

City	Problem Type	Report Time
Chester	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Saltney, Wales

Latest outage, problems and issue reports in Saltney and nearby locations:

• 
  Pauline Hall (@hall291) reported 1 minute ago from Halton, England

  @virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless

• 
  YODELhell (@YODELhell) reported 2 minutes ago from Ellesmere Port, England

  @virginmedia @Logical1966 Liars. It’s Virgin’s job. Not the customer’s.

• 
  MisterDaz (@MisterDaz) reported 11 minutes ago from Ellesmere Port, England

  @virginmedia @M_Jones1996 So you’ll be compensating all the customers who can’t watch the @LFC game for the SECOND WEEK RUNNING because of the same issue?

• 
  michael old (@djmikey32) reported 11 minutes ago from Garston, England

  @virginmedia No call, no message, no email 🤬🤬🤬🤬🤬🤬 this is a service that don't care about there customers obviously......

• 
  L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported 14 minutes ago from Garston, England

  @virginmedia The last time I was talking to a man I explained all that had happened and said it is 1.30am here and I want to get it sorted and he hung up. It seems to be working ok now so that's why I think its the weather but I must say you need to revise your customer support

• 
  catherine (@1972CW1972) reported 15 minutes ago from Garston, England

  @virginmedia seriously listening to stupid music for 12 minutes, gets thru, told to hold and then cut off 😫

• 
  MisterDaz (@MisterDaz) reported 20 minutes ago from Ellesmere Port, England

  Hard to accept an email from @virginmedia stated our new 360 box is £27 cheaper for new customers, but we’re an existing customer so we have to pay more. They may as well have signed off the email with ‘f*ck you’.

• 
  Lucy (@lucylou582) reported 26 minutes ago from Chester, England

  @virginmedia He’s reported it, and told his manager. Why on earth would you not send someone to fix it

• 
  Tim Lyth (@the_eporter) reported 26 minutes ago from Ellesmere Port, England

  @virginmedia having issues with broadband. Hope it gets fixed soon.

• 
  Technical Issues ☭ (@RagnarokAhead) reported 29 minutes ago from Runcorn, England

  Imagine my shock that @virginmedia has absolutely shafted me yet again and gone down. Can't believe I'm paying for this, utter incompetence

• 
  Steve Eades (@steveeades) reported 30 minutes ago from Runcorn, England

  @virginmedia poor customer services this evening, on hold for over an hour to only be cut off. Clearly not interested in existing customers, only new with very expensive monthly costs for the same poor service.

• 
  Simon Roberts (@Simonrob1984) reported 31 minutes ago from Saughall, England

  @virginmedia why is the service down in Chester area? #virginmediadown

• 
  Steve Eades (@steveeades) reported 31 minutes ago from Runcorn, England

  @virginmedia Carried out the tests and internet now working but seems slow. Also there is an error noted on the Samsung set top box?

• 
  Perry (@perry_shoemark_) reported 32 minutes ago from Abenbury, Wales

  @virginmedia Have already cancelled my account after going round in circles for months. My first complaint was closed without anyone looking into it. Raised another one which I still haven’t been contacted about. Crazy

• 
  Jason Shaw (@RockyPallyEVO) reported 33 minutes ago from Chester, England

  @virginmedia Just so you know, I’m still waiting. You don’t appear to take potential ID fraud very seriously at all. Terrible service from @virginmedia I’m not a customer, but after this I’m unlikely to ever be. #IDfraud

• 
  Simon Janion (@chaser_51) reported 34 minutes ago from Runcorn, England

  @virginmedia HELP!!!! I have had not TV service for nearly 9 hours with fault code W102 on both the TiVo boxes. I have reset the Hub and rebooted both boxes, checked all the cabling and still nothing. My postcode start WA7. PLEASE FIX ASAP!!!!!!!

• 
  HLM (@HelenLMoran) reported 36 minutes ago from Garston, England

  @virginmedia I need to cancel an engineer appointment. I can’t do it online and I don’t have a password to get through on the phone

• 
  catherine (@1972CW1972) reported 36 minutes ago from Garston, England

  @virginmedia That’s the number I’ve been on hold to, then got cut off. I have 3 phone acc, TV, broadband and a business acc. I just want to cancel one sim and it seems impossible

• 
  Tom Jones (@tomjoneschester) reported 44 minutes ago from Saltney, Wales

  @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

• 
  DRood 🏳️‍🌈🎗 (@DoctorRood) reported 58 minutes ago from Chester, England

  @virginmedia What does Virgin do for disabled people, when their internet goes down?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joseph Adams (@_MeJAdams) reported 8 minutes ago

  @virginmedia And also - 20 years I've been with you guys - this morning was to renew - the whole experience has left me looking - I can get cheaper and not be treated like crap elsewhere

• 
  Celtic Steph (@Celtic_steph67) reported 9 minutes ago

  @virginmedia have got to be the worst company on planet earth for customer service. You are just absolutely clueless and the left hand has absolutely no idea what the right hand is doing. Embarrassing. TV and Broadband on and off for over a week now. 🤡🤡🤡🤡

• 
  Charlotte Riggio (@MsLiberty1776US) reported 9 minutes ago

  @virginmedia you sent me a reply saying you can help. How can you help

• 
  Mark Whelan (@Lincsforest) reported 15 minutes ago

  @virginmedia your installation of my new broadband is turning into a mockery of a sham! No communication, no professionalism, a complete lack of customer care! A VERY UNSATISFACTORY WAY TO CONDUCT BUSINESS! Your chatbot is also incompetent! @Ofcom #poorcustomerservice

• 
  🐻 Helen Standen 🐻 (@SkyTedTravels) reported 17 minutes ago

  .@virginmedia what's going on with smart TV connection to router, WiFi or wired not working for days.... paying for subscription we can't use?

• 
  Time for change (@theRealNickle) reported 21 minutes ago

  @virginmedia Failure to keep promises and agreements made to resolve issues. Wrong phone number, no Netflix and a request to return equipment I'm still paying for.

• 
  Simon Beals (@SimonBeals2) reported 23 minutes ago

  @virginmedia please can you tell me why your boxing pay per view never works properly please? No such issues with Sky pay per view.

• 
  OLIVIⱯ ♡ fan account ♡ (@GagaxRen) reported 25 minutes ago

  @virginmedia is there issues with WiFi in dublin 8? I’ve not been able to get the WiFi working since 4:30pm yesterday

• 
  Crafty (@ACraftyOne) reported 28 minutes ago

  @virginmedia This is the problem I have 5-6 responses from your incompetent customer service team. I have requested a deadlock letter which they refuse to provide. Just to clarify that it is a scam. I paid for the service on my contract as shown, now you are charging me twice.

• 
  Andy Golds (@andyg81) reported 28 minutes ago

  @virginmedia @celestialdawwnn School holidays no internet absolutely shocking service from @virginmedia