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Virgin Media outages and service status in Saltney, Wales

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Saltney, including 1 direct report.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received May 5, 11:52 PM GMT+1.
  • 100% Internet (100%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saltney, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltney, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Saltney, Wales

The most recent Virgin Media outage reports came from the following cities: Wrexham, Runcorn, and Chester.

CityProblem TypeReport Time
Wrexham Internet 6 hours ago
Runcorn Internet 7 days ago
Runcorn Internet 7 days ago
Runcorn Internet 8 days ago

Nearby cities with recent reports

Wrexham

1 recent signals

6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Saltney, Wales

Latest outage, problems and issue reports in Saltney and nearby locations:

  • djkevjames
    Kev James (@djkevjames) reported from Runcorn, England

    @virginmedia is there problems in halton/Cheshire area please ?

  • the_eporter
    𝕿𝖎𝖒 𝕷𝖞𝖙𝖍 (@the_eporter) reported from Ellesmere Port, England

    @virginmedia Hello, myself and a friend are having problems with our remotes not working with our virgin media boxes and would like to know how we can get replacements. Tried contacting on the phone. If there is another number or email we can use could you please forward? Thanks

  • MissDonnaCooke
    Cookie (@MissDonnaCooke) reported from Runcorn, England

    @virginmedia @its_coco_do Well I've clearly been forgotten conveniently after calling telling an agent I want to cancel my order and being cut off. Promised a call back. Nothing. Every time I call I get dropped. Ridiculous

  • heatherjoy3
    heather (@heatherjoy3) reported from Ellesmere Port, England

    @virginmedia since power out earlier my phone has died. Any help please. Ch66 2rz

  • JuiceTerry9
    The Clawless Lobster 🦐 (@JuiceTerry9) reported from Garston, England

    @AidyDews @ALANMYERSMEDIA @virginmedia That’s exactly what happened to me. Upgraded to 500mg and the speed/coverage got worse. They ended up giving me 1 Gig for the price of 500mg & a hub4 because they couldn’t fix it. Took me about 10 hours & years off my life to sort out. Nightmare.

  • DJGlassBack
    ⭐⭐⭐LFC⭐⭐⭐ (@DJGlassBack) reported from Garston, England

    Seriously @virginmedia if you think I'm paying for the sports channels for this month you can take a running jump!! Come collect your stuff and **** off you robbing bastards at least **** Tirpin wore a mask!!

  • J0er_82
    Jo3r (@J0er_82) reported from Garston, England

    @virginmedia whys your Internet ****?? Never works when I want it to

  • perry_shoemark_
    Perry (@perry_shoemark_) reported from Abenbury, Wales

    @virginmedia Have already cancelled my account after going round in circles for months. My first complaint was closed without anyone looking into it. Raised another one which I still haven’t been contacted about. Crazy

  • tomjoneschester
    Tom Jones (@tomjoneschester) reported from Saltney, Wales

    @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

  • bikbee
    ikkivllattun (@bikbee) reported from Chester, England

    No Wi-Fi internet in my area @virginmedia man down apparently 🙄@O2 signal **** … not sure what they’re excuse is 🤔😳….So I’m roaming round with my phone in the air hoping to get lucky 🍀 😳😩

  • MrAshleyVP
    ASH (GEN-X) (@MrAshleyVP) reported from Saughall, England

    @melashley @LightleyG @virginmedia @c1ca2 @Dawn92944045 Been poor since installation

  • heatherjoy3
    heather (@heatherjoy3) reported from Ellesmere Port, England

    @virginmedia no broadband Ch66 2rz. Checked service status and rebooted. Please help.

  • JulieMNoble
    Julie Noble (@JulieMNoble) reported from Tarporley, England

    @LaraNewman @virginmedia @virginmedia is that what you call service #unacceptable #2020 #internet

  • adamjpknight
    Knighty (@adamjpknight) reported from Chester, England

    @LegendEskimoBoy Virgin media customer line.

  • babawalker
    Barry Walker (@babawalker) reported from Ellesmere Port, England

    @virginmedia Can you please respond to customer queries as well as promote your company.... #overchargingmeagain

  • Lyntrick
    L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Chester, England

    @virginmedia I cannot believe you are putting the price up again and claiming it is ultra reliable when I've had nothing but an unpredictable signal since getting the hub. It's not worth £25 let alone £27.50

  • steveeades
    Steve Eades (@steveeades) reported from Runcorn, England

    @virginmedia Previous appointment had to be cancelled due to work commitments. Unsure what they would have done at the property anyway when it looks like an issue with the service to my property and others. Can’t you check Wa74rf postcode service supply?

  • MissDonnaCooke
    Cookie (@MissDonnaCooke) reported from Runcorn, England

    @virginmedia @virginmedia sorry really trying to be chill but this is horrendous customer service. Cut off after 40 mins, call back which I answer immediately and cut off again. No further attempt from your team to contact me. I've told them i want to cancel my order can you please confirm?

  • Dan_Jacko_
    Danny (@Dan_Jacko_) reported from Ellesmere Port, England

    @virginmedia absolute discusting customer service and provider 1:45 on the phone and no closer to an answear I want

  • HelenLMoran
    HLM (@HelenLMoran) reported from Garston, England

    @virginmedia I need to cancel an engineer appointment. I can’t do it online and I don’t have a password to get through on the phone

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JoeFarrugia
    Joe Farrugia 🇬🇧🇲🇹🇪🇺 (@JoeFarrugia) reported

    @MaxiedotVox @virginmedia Same here! Terrible Wifi, can hardly get any work done. I liked Virgin for its speed but now the services terrible. In New Malden (Greater London).

  • NotSoP3ng
    ShinP3ngy (@NotSoP3ng) reported

    @O2 is **** for customer service since the Virgin Media merger constantly logged out an log back in won’t let me pay on the app can never get through when I’m at work sort this **** out man I’ve been with you forever same number everything

  • AmyHeppi
    Amy Heppingstall (@AmyHeppi) reported

    @virginmedia absolutely terrible wifi this afternoon this is not the service I’m paying for !!! Really fed up of this

  • jamespdrury
    James Drury (@jamespdrury) reported

    Considering Virgin Media broadband but don't want a Hub 5? If you're in a VM full fibre area, GiffGaff broadband comes with an Eero 6+ and 900Mb (UP & DOWN) is just £32 per month, no mid contract increases. Use own router for upto 1.2Gb. Use referral code K0DEJXGV for £50 credit.

  • Selhurst1905
    David kirk (@Selhurst1905) reported

    @virginmedia new customer not been able to log into app for over 2 weeks. Customer services absolutely shocking. Please get in contact to sort otherwise I will have to resort to other methods

  • gm8arv
    David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported

    . @virginmedia Is the web-mail still broken? It wasn’t working earlier today (Monday).

  • Selhurst1905
    David kirk (@Selhurst1905) reported

    @virginmedia @JuicyPolarBear Please mate contact @ virgin media 2 weeks not being able to access the app and your customer services just lie and fob me off. Not worked since I joined disgusting services

  • BazingaSmth
    BZSM1TH (@BazingaSmth) reported

    @virginmedia Any problems with voice service ? My TV remote is no longer recognising voice commands. Remote is working and I rebooted box. Just get spinning "listening" icon

  • nick_rawlings2
    Nicholas Rawlings (@nick_rawlings2) reported

    @virginmedia #virginmedia are there any issues in the Orpington area? Broadband keeps dropping out. There's nothing on your status page.

  • Kathlee69436088
    Kathleen McCabe (@Kathlee69436088) reported

    @VirginMediaIE Workmen were digging outside last week (the same place as once before when they severed the virgin media line). Since then, our Internet service quality has been fluctuating with very low service at times. Working from home. Can you assist please?