Virgin Media

Virgin Media Outage Report in Sandymoor, Borough of Halton, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sandymoor, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sandymoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sandymoor, Borough of Halton, England 12/25/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sandymoor, Borough of Halton, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Irlam, Warrington, Northwich and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomSt Helens Internet
United KingdomLiverpool Internet
United KingdomIrlam Internet
United KingdomWarrington Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sandymoor, England

Latest outage, problems and issue reports in Sandymoor and nearby locations:

  • JoeyCaldwell JC🔴⭐⭐⭐⭐⭐⭐ (@JoeyCaldwell) reported from Roby, England

    @virginmedia download speeds today have been an absolute disgrace. Usually spot on but last two days struggling to make 20mbps. Joke of a service

  • mrphilliptipton Phillip Tipton (@mrphilliptipton) reported from Haydock, England

    @virginmedia I've done all that. Service was restored after two hours, but these breaks in service have been happening for three days now.

  • EmmaZhaan64 Emma (@EmmaZhaan64) reported from Roby, England

    @virginmedia I see we once again have no broadband or TV service in my area; any idea when this might be fixed. No rush I just need the broadband for work, that’s all!

  • johngleo gleeson (@johngleo) reported from Liverpool, England

    @virginmedia is there an internet problem in the Norris green area

  • pauldmcdermott Paul McDermott (@pauldmcdermott) reported from Newton-le-Willows, England

    @a_tunstall @virginmedia Cancel the DD and rest assured they will be in touch 👌🏼

  • mrphilliptipton Phillip Tipton (@mrphilliptipton) reported from Haydock, England

    @virginmedia I don't have any wired devices. The service has just been lost again. When the service is lost one of the green lights on my TiVo box starts to flash, but TV service remains normal

  • suelightfoot Sue Lightfoot (@suelightfoot) reported from Saughall, England

    We were very excited about getting @virginmedia. The reality is the customer service during a time when citizens need them most has been pretty poor.

  • Allenwalkden Woggy (@Allenwalkden) reported from St Helens, England

    .@virginmedia you're flakey broadband had stop working, again! WA10, trying to work from home and it's so unreliable, can't wait to change at the end of my contract, you're service is a joke.

  • mrwilkinson1979 Alan Wilkinson (@mrwilkinson1979) reported from Widnes, England

    @virginmedia 2half hours waiting for a reply in text service! Can someone take ownership please!

  • ndmerc Nick Mercer (@ndmerc) reported from Liverpool, England

    @virginmedia customers suffering the usual standard of service from virgin Media again. Denial of service should see customers compensated, customer service appears to be the lowest priority.

  • MrAshleyVP ASH (GEN-X) (@MrAshleyVP) reported from Saughall, England

    @melashley @LightleyG @virginmedia @c1ca2 @Dawn92944045 Been poor since installation

  • paulridgway95 paul ridgway (@paulridgway95) reported from St Helens, England

    @virginmedia Tivo box was on for about 20 mins then shut down and re booted it's self

  • brownpigeon1 Brown Pigeon (@brownpigeon1) reported from Liverpool, England

    @APATBillShep @virginmedia Been blaming my connection problems on knackered laptop in the Swan, but general concensus appears to be that @virginmedia is just crap

  • bluebadgeguide Paul Beesley (@bluebadgeguide) reported from Garston, England

    @virginmedia I called at 1541 today to report that my parents landline was not working. I made it clear that they are very elderly and need the landline in emergencies. I left my mobile number and asked for a callback to check progress 1/2

  • gray_h81 Gray H (@gray_h81) reported from Roby, England

    @virginmedia have got to be the worst network providers ever. 10 times worse than @Sky10mbps which is saying something - 2 months in and haven’t got a clue what they are doing 🤬😡

  • dizzytix Em (@dizzytix) reported from Warrington, England

    @virginmedia help. My broadband is constantly intermittent. I never go a day without being cut off on one of my devices. When I try to email from the account it says it’s unavailable. How can I get help

  • Sheryl83 Sheryl (@Sheryl83) reported from Ellesmere Port, England

    @virginmedia trying to set up a #dementia phone at my grandads and it won't work. Think it could be to do with line as it works from my house. Always says number not recognised, please help!

  • renzair Renzair (@renzair) reported from St Helens, England

    @virginmedia If your internet service to St. Helens could be anything other than complete dogshit for more than five minutes that’d be swell. Since 7:30 this morning, constant outages of internet service. STILL happening at 16:00. Thanks (for nothing). Again.

  • Allenwalkden Woggy (@Allenwalkden) reported from St Helens, England

    @sleepydeeves Yep .@virginmedia broadband and TV down in WA10, it's been flakey for months

  • Footywirerob Rob Wood (@Footywirerob) reported from Warrington, England

    @virginmedia Internet gone down in Warrington, any sign of a fix. Got a frantic 12 year old

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • edjl2 Ed Lewis (@edjl2) reported

    @virginmedia Broadband has gone down about 20 times in the last 3 weeks in SE10. Your engineers do nothing, your complaints team do nothing. Can you help get the underlying issue resolved?

  • SandyLindsay Sandy Lindsay MBE 🐝 (@SandyLindsay) reported from Sale, England

    Have @virginmedia gone down in South Manchester??? Been kicked off the wifi!

  • doyle_louisa lou (@doyle_louisa) reported

    @virginmedia I also tried going on your connect app for help multiple times but that just keeps crashing as well

  • edjl2 Ed Lewis (@edjl2) reported

    @virginmedia Yes I have thanks. I've jumped through all the hoops. Your system is satisfied the issue is with the postcode and it should be 'fixed' today by 4. Tonight at 9.30pm it will go down again , and then be down till 4pm Wednesday. And so on...

  • StefyPendenza stefyP (@StefyPendenza) reported

    @virginmedia Yesterday your what’s up customer service assure me that wall all good and today you suspend my internet! I wanted to raise a complain and they didn’t let me. Great service!

  • rachaellucia Rachael Miller (née Morley) (@rachaellucia) reported

    @virginmedia So not the problem. Totally useless customer service

  • jack72287228 ATL (@jack72287228) reported

    @virginmedia The minute your wifi tries to reach the upstairs of the house it’s the worst wifi in the world and your boosters don’t help at all either

  • dcfc1968 Martyn Page (@dcfc1968) reported

    @virginmedia still the worst customer service ever….. 6 hours on the phone over the last few days most of it on hold! Number port cancelled not buy us so trying to run a business with no phone @LutzSchueler sort it please!

  • Suto_SasaTTV Suto_Sasa 🥳(Road to Partner)🥳 (@Suto_SasaTTV) reported

    @virginmedia Also why is @Hyperoptic offering 1Gb Upload and Download and @virginmedia only has 30+ upload? What happened to staying ahead of the competition? After 10+ years this uploading issue maybe the shove that pushes me away from virgin 😭

  • Suto_SasaTTV Suto_Sasa 🥳(Road to Partner)🥳 (@Suto_SasaTTV) reported

    @virginmedia Someone came to fix the phone line, said it was sorted, said couldn't call in to connect the line but will call next day to connect the line and didn't, TV box stopped working and didn't know how to fix it but wasn't to bothered as we only use the Internet for things.