Virgin Media Outage Report in Tyldesley, Borough of Wigan, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Tyldesley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tyldesley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Tyldesley, Borough of Wigan, England
The most recent Virgin Media outage reports came from the following cities: Runcorn, Manchester, Bolton, Salford, St Helens, Wigan, Stockport, Widnes, Rochdale, Rossendale District, Warrington, Altrincham, Cheadle, Leigh and Upholland.
City | Problem Type | Report Time |
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Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Tyldesley, England
Latest outage, problems and issue reports in Tyldesley and nearby locations:
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GeordieManc (@geordiemanc70) reported from Manchester, England
@virginmedia @Kabatan7 @CISASUK Cheaper to compensate the few that can be bothered to take the complaint process all the way than to provide a service where loyal customers don't feel taken for granted and ignored. 2/2
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Jack Concannon (@concan93) reported from Haydock, England
@virginmedia I have recently moved house the new house has 2 virgin wall sockets one downstairs one up, plugged in down stairs we get 500mbps but we want the hub upstairs so we plugged it into the upstairs wall socket everything is live but now only get 50mbps? Any fix to this?
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Mike Leigh (@mikeleighwigan) reported from Wigan, England
@virginmedia And believe me after 10 year service never missing a bill and taking every service I will not be back after this. Not my fault you cannot supply a service so why there is no compromise? Disappointed
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GeordieManc (@geordiemanc70) reported from Urmston, England
You couldn't make it up. The day after we get a settlement from @virginmedia from our claim with the CISAS dispute service, they've just sent another customer satisfaction survey....
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Sophie Reynolds (@1sophiereynolds) reported from Cheadle Hulme, England
@virginmedia hi, I currently have no internet. I’ve ran a service check in my area and apparently it’s fine. I am WFH so need to get online immediately. Can anybody assist please?
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Paul Barber (@Barber1Paul) reported from Stockport, England
Nice to see @virginmedia have just won keeping their customers waiting longest on phone- **** customer service do not use them
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Nico☀️ (@Neeeko01) reported from Manchester, England
Made a few mistakes in my life but changing to @virginmedia from @skytv has got to be the best slap in the face ever 11 hours of the final @PGATOUR and it stops recording hole 18 putting absolute shite service #NeverAgain
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GeordieManc (@geordiemanc70) reported from Manchester, England
@virginmedia @Kabatan7 Oh bollocks. You gave me the same "busier than normal" line in January. Hopelessly understaffed "customer service" for all of the last 10 years. That's why you didn't remotely challenge my case with @CISASUK, just paid compensation. 1/2
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Sharon Leonard (@SharonLLeonard) reported from Bryn, England
@virginmedia Would love it if they could come out and fix it, last visit did the best he could but I wonder do BT have better equipment?
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Murph (@porlmurf) reported from Tyldesley, England
@big_kev_83 @virginmedia @MENnewsdesk Yeah, bonus points if they point at whatever the problem is (pothole, loose paving etc)
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DUMBO (@DumboFi) reported from Golborne, England
@virginmedia any chance of a new remote your website is broke and your call centres hang up very rude
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Mark wright (@wrightm716) reported from Urmston, England
Virgin media are so shite,cancelled an appointment because they said the problem was fixed but it wasn't,now have to wait until Monday fckin *****.
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Paul Barber (@Barber1Paul) reported from Stockport, England
@virginmedia Thank you @virginmedia for completely ignoring issues and directing me from helpline to Twitter to virgin community to then say need to ring the helpline- notice that you have also won the award of keeping customers longest on phone- will not be renewing my contract waste time
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Jai Mistry (@j_dip) reported from Bolton, England
@virginmedia currently have had no broadband for the last 3 hours, I am aware the service is down in the area but do you have any indication as to when this will be resolved?
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Nico☀️ (@Neeeko01) reported from Sale, England
@virginmedia No I was to busy working 7 days to pay for it why do I need to @skytv never needed too—-surly it’s a standard set up to record a programme whatever the length.
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Sharon Leonard (@SharonLLeonard) reported from Bryn, England
@virginmedia Can they help do you think?
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Steve Eades (@steveeades) reported from Runcorn, England
@virginmedia Previous appointment had to be cancelled due to work commitments. Unsure what they would have done at the property anyway when it looks like an issue with the service to my property and others. Can’t you check Wa74rf postcode service supply?
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Victoria Harris (@harris_group_uk) reported from Cheadle Hulme, England
@virginmedia It says no issues but the entire area has no Virgin Media.
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Steve Eades (@steveeades) reported from Runcorn, England
@virginmedia checked this and currently it says no issues,there clearly is a issue as this is not an isolated incident and is affecting others closeby. Unless you can actually do anything that may solve or attempt to solve the issue dont bother replying because your just giving me lip service
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Diane Hilton-Wainwright (@DianeHilton20) reported from Cheadle Hulme, England
@virginmedia why don’t you solve my intermittent internet problem and why do your chat people ignore me? Poor poor service . I will be voting with my feet .
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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yas ➐ (@superstaryas7) reported
@virginmedia There was no resolution given. I've done everything you've said apart from asking the community. I'll call in during the week and get out free of charge as its been over a month
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adjasp (@adjasp2) reported
@virginmedia 35 days! Imagine if I never paid my bill for 35 days. Late payment fees galore!
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Outlaw Box Guitars (@OutlawBoxGuitar) reported
@virginmedia How come I can get through straight away if I want to upgrade (give you more money) but when I have an ongoing issue my only option is to channel the gods and hope?
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beck (@BeckaPercy) reported
@HannahKimbo1 @virginmedia Best thing is, we even upgraded in january thinking it was speed, so we’re paying a higher price for the same issues, now they’re charging us £220 to cancel lmao!
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𝕊𝕠𝕡𝕙𝕚𝕖 (@WedDwagonWophie) reported
@virginmedia My address is formatted 2 ways, the guy at virgin had only put the First part of my address in. Again it is now sorted as I contacted them. It arrives tomorrow any problems I will be in contact with virgin again.
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Dorts (@Scumbag_Dorts) reported
@virginmedia 6 days of ongoing issues in Derry, Ireland, BT48 area. Checked online outage tracker and hasn't changed at all same issues with broadband. Upload ranging from 0.09 - 21 every few seconds. I pay for this service and stream gaming content and it's been affected. Thanks
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Dave McD (@davemcd631) reported
@virginmedia I am still unable to access your site. This is a constant problem. Can we have bills posted free of charge as we cannot view them on line.
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Dianne ODonnell 💙 (@Deo1404) reported
@virginmedia Wjy is it that my Wi-Fi is not strong enough for video calls yet the app Virgin Connect shows no issues? I was promised if there was an issue I would be eligible for a free Wi-Fi extender, then told yous had none. Can you clarify if you now have stock in again?
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Jodie (@kerslake22) reported
@virginmedia Meant to be connected on the 5th March changed to 6th changed to 8th now changed to 23rd ... promise to keep people connected is a load of rubbish ... service is diabolical... shouldnt be allow to treat customers like this .. #virginmedia #terribleservice #disgusted
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John Withington (@disasterhistory) reported
@virginmedia it doesn't work because when I log in, I get 'this is a secondary account' and I cannot access bills. This is what my sick wife and I have wasted the afternoon trying to change