Virgin Media

Virgin Media Outage Report in Tyldesley, Borough of Wigan, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Tyldesley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tyldesley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Tyldesley, Borough of Wigan, England 12/12/2025 18:20

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Tyldesley, Borough of Wigan, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Irlam, Bolton, Warrington, Salford, Stockport, Altrincham, Wigan, St Helens, Sale, Chorley, Rochdale, Runcorn, Cheadle and Middleton.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomIrlam Internet
United KingdomManchester E-mail
United KingdomBolton E-mail
United KingdomWarrington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Tyldesley, England

Latest outage, problems and issue reports in Tyldesley and nearby locations:

  • ClaireW15691381 Clario73 (@ClaireW15691381) reported from Warrington, England

    @virginmedia had no TiVo working for 1 week now. WiFi running really slow. 5th day of calling up and being passed from pillar to post, on hold for 45 mins only to be told I’ve been transferred to the wrong department, further hold for 35 minutes to have the line go dead!!!!

  • levylass Moira McLoughlin 💙 (@levylass) reported from Manchester, England

    @virginmedia I hope you can help as I have lost access to my mobile account for some reason ie the captcha just keeps reloading - only had it for over 10 years getting mighty naffed off that I can’t see bills

  • Nicole_Baker Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia Understood. As I said I will wait for what was promised and continue to highlight where virgin media fail to keep promises.

  • djkevjames Kev James (@djkevjames) reported from Runcorn, England

    @virginmedia is there problems in halton/Cheshire area please ?

  • jeniandersonw Jen (@jeniandersonw) reported from Wigan, England

    Just spoke to @virginmedia attempting to rectify broadband issues - their suggestion is to “sit closer to the hub” Brilliant wish I had thought of that..!

  • woodyoo5 Paul Woodward 💙 (@woodyoo5) reported from Walkden, England

    @virginmedia Having major issues with Hub 4. Device is not supported on connect app or you website. On hold for ages on phone. Need support and will be looking for a refund. Can you support

  • R1chardHughes Richard Hughes - TWM.News 🇾🇪 (@R1chardHughes) reported from Rochdale, England

    Down here too in Manchester/Lancashire. #virginmedia

  • levylass Moira McLoughlin 💙 (@levylass) reported from Manchester, England

    @virginmedia I think I have the correct login details as he told me to use the one I used when ringing 789

  • Nicole_Baker Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia As was promised (via, text, tweet and written correspondence!!) I have spent countless hours on hold to no resolve. I will await your promised call. Each day I don't receive said call/contact I will continue to demonstrate publicly how bad your customer services are..

  • jessharrissx21 J (@jessharrissx21) reported from Salford, England

    Anyone else @virginmedia down? Trying to watch Netflix

  • JabiRashid90 Hijab Rashid (@JabiRashid90) reported from Stockport, England

    @virginmedia your internet is ****! Goes down for days at a time. Been down since yesterday again. Can’t work properly, can’t speak to anyone properly, can’t watch tv. Can’t do nothing. Diagnosis is ****. Customer service is ****. Sort yourself out!!

  • theleeharrison Lee Harrison (@theleeharrison) reported from Boothstown, England

    @JakebwfcHurst @virginmedia Not virgins issue at that point. They might be able to provide you with some boosts but they will only take you so far.

  • djkevjames Kev James (@djkevjames) reported from Runcorn, England

    Help please @virginmedia is there a problem in the Wa74et area ?

  • babybio18 Tracy Abraham 💙💙 (@babybio18) reported from Wigan, England

    @virginmedia Thank you for your help, after using the app we need a hub 3 as we have an outdated hub.

  • djkevjames Kev James (@djkevjames) reported from Runcorn, England

    Leaving @virginmedia today , constant problems and no help , apart from online test that says all is ok £77 per month & no wifi what so ever

  • Nicole_Baker Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia Already tried this & the people who answer the calls aren't authorised to deal with it and so I get another promised phonecall which is never made!!! What are you going to do to rectify the problem that's been ongoing since November 2020?!?!?! @MartinSLewis #poorcustomerservice

  • theleeharrison Lee Harrison (@theleeharrison) reported from Boothstown, England

    @JakebwfcHurst @virginmedia WiFi is your issue. Always go cabled

  • woodyoo5 Paul Woodward 💙 (@woodyoo5) reported from Walkden, England

    @virginmedia Boosters have been lost in transit, waiting to find out if more will be sent. WiFi signal is terrible, hub 4 worse than hub 3. Extremely frustrated, paying a fortune for service not fit for purpose.

  • MattWellock 𝙆𝙞𝙩𝙆𝙖𝙩 (@MattWellock) reported from Manchester, England

    Can’t wait to move over to @SkyUK in a couple of weeks, @virginmedia is the absolute worse now, internet used to be brilliant but know goes off and can’t pick up in some rooms anymore, had about 3 new hubs too, it’s just terrible! Don’t let me down Sky.

  • JabiRashid90 Hijab Rashid (@JabiRashid90) reported from Stockport, England

    **** internet! Goes down for days at a time. Been down since yesterday again. Can’t work properly, can’t speak to anyone properly, can’t watch tv. Can’t do nothing. Diagnosis is ****. Customer service is ****. Sort yourself out!! @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ForensicFred Racoon Dog (@ForensicFred) reported

    @virginmedia Your plan is not to help customers, not to pay compensation, whatever it takes to just push your customers away, how you exist I really have no idea

  • choy_joe Short Bark & Sides (@choy_joe) reported

    @virginmedia I finally got through and they were again useless could not do anything a complaint has been raised so waiting for a call next week if it even happens

  • Clarke1John JOHN (@Clarke1John) reported

    @VirginMediaIE hi, tv reception has been pixelated all day on all channels, thin bars of colored pixels flashing on the screen and some stations wont even load , ive rebooted the virgin media box and still persisting, internet fine no issues there-Dundalk here.

  • GreatBretten Tash (@GreatBretten) reported

    @virginmedia Sure about that? Because it’s been 2 hours and now the bots are back asking what my query is. This is fair warning that if this continues to drag on, we will simply cancel our direct debit.

  • Qb3c Kubetzky (@Qb3c) reported

    @virginmedia Your chat is offline ever since I've tried to contact you for the past 2 freaking weeks... stop telling lies... it's offline so you charge people for calling on your landline... get your crap together

  • bonthrone_liam liam bonthrone (@bonthrone_liam) reported

    @virginmedia Ok thanx. For info, neither phone nor WhatsApp service gets anywhere

  • Hoebomedia Cass *** (@Hoebomedia) reported

    @virginmedia It was a ransom not a resolution and I told you this at the time.

  • suzannemuldoon Suzanne Muldoon (@suzannemuldoon) reported

    @virginmedia Bad service no service contracts no contract waiting in for V360 yesterday, waiting on phone for 90 mins I would like a call from a management

  • BenedictHunjan Benedict Hunjan (@BenedictHunjan) reported

    @virginmedia That’s what you always say. Why not a) not double already expensive (slow) wifi or b) hire some staff to answer the phone?

  • Bernii_Srn Berni Sounds (@Bernii_Srn) reported

    @virginmedia No internet since yesterday. Tried everything but nothing happen. Can we talk privately? Basically I work from home and I need help asap