Virgin Media

Virgin Media Outage Report in Tyldesley, Borough of Wigan, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Tyldesley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tyldesley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Tyldesley, Borough of Wigan, England 10/08/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Tyldesley, Borough of Wigan, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Runcorn, Wigan, Salford, St Helens, Sale, Stockport, Widnes, Rochdale, Rossendale District, Warrington, Altrincham, Cheadle and Leigh.

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City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomBolton Internet
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomRuncorn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Tyldesley, England

Latest outage, problems and issue reports in Tyldesley and nearby locations:

  • AimeeMidgley83 aimee83 (@AimeeMidgley83) reported from Manchester, England

    @virginmedia why is the internet connection so bad. Since I received the WiFi boosters it’s been worse

  • Sam_Miller98 Sambo (@Sam_Miller98) reported from Westhoughton, England

    Virgin Media has been utter dog **** these past few days

  • revcathfrog 🌈🙏Catherine D Binns (@revcathfrog) reported from Rochdale, England

    Internet has gone down. @virginmedia

  • ms_manutd Laura_MUFC (@ms_manutd) reported from Salford, England

    Just to keep you updated @virginmedia , service has been lost AGAIN (3rd day running!) 😴 (your e-bill came through no problems though, you can stick that up your backside by the way as no way will I be paying for service which is constantly unreliable!!)

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what Ofcom would make of that...

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what @Offcom make of that...

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It still doesn't excuse the slowness, the constant drop outs, and the near impossible chance of getting through to customer service.

  • GibboLFC1892 Andy Gibson (@GibboLFC1892) reported from Hindley, England

    @virginmedia Want to downgrade my package. Your online service does not work or wait an hour on the phone. I'll just cancel my direct debit..They'll ring me then. Off to BT

  • cpiyush Piyush Chechani (@cpiyush) reported from Sale, England

    @virginmedia i’m failing to understand my bills where I have been overcharged by VirginMedia. Looged a complaint - no communication - got a letter saying team isnt able to reach me - started a text chat on given number - no response. Can you help. It’s 10th time I am reaching out

  • thekatecusack Kate Cusack (@thekatecusack) reported from Sale, England

    @virginmedia Yet again more internet issues and cannot log on to work from home. I hope to see a reduction in my bill for this massive inconvenience as the issueshave been ongoing for at least a week now........let's see....

  • JonRitchie2310 Jon Ritchie (@JonRitchie2310) reported from Salford, England

    @virginmedia would love to actually get through to someone at Virgin and explain to me how my bill has increased each month since Feb when I have had the same package and no extras! Cut off on the phone and then ignored online three times). Unhappy customer!

  • GibboLFC1892 Andy Gibson (@GibboLFC1892) reported from Hindley, England

    @virginmedia I want to downgrade. Lowest TV package (no BT Sport) 50MB broadband Weekend calls How much pm would this be. Currently on Full house and I've been told it's going to £85 pm. This is far too much. Need to get costs down.

  • AlanStockton11 Alan_MPS (@AlanStockton11) reported from Salford, England

    Wondering if the hot weather has effected @virginmedia as your TV serivce is in and out this morning freezing and yes we have tried the turn off reset lol website is also down my kids are going crazy already 🙈

  • jhewitt1771 john hewitt (@jhewitt1771) reported from Appley Bridge, England

    @virginmedia shocking service from the mobile team.Had a problem with a number and tried to sort it for 6 months now .Keep getting passed around then phone goes dead.will be moving all my services back to sky

  • Conuggy Christine C (@Conuggy) reported from Manchester, England

    @virginmedia are ther problems in east Manchester had no internet since yesterday please advise

  • Allenwalkden Woggy (@Allenwalkden) reported from St Helens, England

    .@virginmedia you're flakey broadband had stop working, again! WA10, trying to work from home and it's so unreliable, can't wait to change at the end of my contract, you're service is a joke.

  • gazmax01 Gary Leeson (@gazmax01) reported from Stockport, England

    @virginmedia my internet is not working yet again why do I pay for a service that is always Buffering #joke

  • thekatecusack Kate Cusack (@thekatecusack) reported from Sale, England

    @virginmedia I will let you know in the morning when I log back on......had to give up today as couldn't get anything done 😪 WIFI seems to be working ok on my mobile but let's see what it is like in the morning on the laptop. To be honest the connection has been terrible for days.......

  • BListAtCapital 🐝-List at Capital (@BListAtCapital) reported from Manchester, England

    the Virgin Media advert with the kids singing Nothing’s Gonna Stop Us Now has to be the worst one out there at the moment

  • LORD_VADER_4EVA Peter Lever (@LORD_VADER_4EVA) reported from Bolton, England

    @Yenzs_Streaming @virginmedia Yenzs try resetting your router and your Mac address on the Xbox console in network settings

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MadameTrashheap MadameTrashHeap🕷 (@MadameTrashheap) reported

    @cinemanfilms @virginmedia @virginmedia There is definitely a wide outage in NW5 - our whole street here has had no broadband access for the past 90mins, just green flashing light on the router. Virgin page saying all is well - it is not.

  • jwaterman1996 jack waterman (@jwaterman1996) reported

    @virginmedia @LisaMillerrrrr @virginmedia Terrible customer service. I contacted their text service three days ago regarding a billing query and I've been passed between 9 different people claiming to be managers. I've been passed around text services, insulted, lied to, accused of lying.

  • roodolpha2 PLAGUE || roodolpha (@roodolpha2) reported

    @virginmedia I rebooted the hub yesterday yes, the network has all of its own admin settings and not allowed to touch them due to my rent conditions. Apologies this seems q waste of time as I can't do anything

  • NishaDoesnt nisha. (@NishaDoesnt) reported

    @virginmedia Changing the estimated fix time to 4 hours right as it reached the previously indicated fix time was very disappointing. Would have appreciated a more timely update since this is causing major disruption to everyone that is wfh and needs to be in contact with their employer.

  • sonalilakhani_ Sonali (@sonalilakhani_) reported

    @virginmedia you need to tell your staff to stop hanging up on us when calling to resolve issues & to stop lying etc. It's rude and pathetic. Fuming.

  • lucidcstowers Lucid Computer Solutions (@lucidcstowers) reported

    @virginmedia Sorry I don't think going on forums will help with this, customer could really do with some Virgin Technical Support. Can you DM me so I can provide you with their details please?

  • carolrich36 Carol-Lynn Richmond (@carolrich36) reported

    @virginmedia your call staff are a disgrace,your engineers are a disgrace,your entire service is an utter disgrace threatening customers really isn’t good customer service & to be honest you’re lucky I haven’t told you where to shove your service yet

  • dair_mr123 mr 123ri (@dair_mr123) reported

    @virginmedia why do you charge a customer the same price when they drop a service from their package ?

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @CommunityFibre @virginmedia #broadband #internet I cancelled Virgin Media broadband in January due to poor customer service and very poor upload speed. Community Fibre are an amazing company! Speeds upload & down 150meg half the price of Virgin. Cust Serv outstanding!! CF!👍🏻👍🏻👍🏻

  • Julian5News Julian Druker (@Julian5News) reported

    @virginmedia no but it happens all the time in this area (it’s a constant topic on the Nextdoor app) and it’s never listed. It is disastrous when you’re WFH