Virgin Media

Virgin Media Outage Report in Rossendale District, Lancashire, England

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The latest reports from users having issues in Rossendale District come from postal codes BB4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rossendale District, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rossendale District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rossendale District, Lancashire, England 03/18/2025 04:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Rossendale District, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Rochdale, Oldham, Blackburn, Bury, Burnley, Rossendale District, Accrington and Oswaldtwistle.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester E-mail
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rossendale District, England

Latest outage, problems and issue reports in Rossendale District and nearby locations:

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    Mmm @virginmedia wifi down again for the third day in over a week. Any chance anyone can help here

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    @virginmedia You cannot try to say that leaving an elderly vulnerable person in their eighties for so long without a telephone is acceptable, nor is trying to make COVID an excuse. @virginmedia are failing in their responsibilities. Hub 3 worked fine Hub 4 will not, poor tech by you?

  • Paul7Law Paul (@Paul7Law) reported from Manchester, England

    YouTube... Why you no work. #virginmedia issues?

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    @virginmedia going from bad to worse, trouble with new Hub 4, now tried for two days to get engineer to attend and sort out the faulty phone line for an elderly. & vulnerable relative, appallingly bad customer service, all they do is blame Covid. They are a complete disgrace!

  • j_roddy Jane (@j_roddy) reported from Manchester, England

    @virginmedia Nobody has replied to me, very poor service to a customer that has been with your company for 15 years

  • Aldonn_ AlexOD (@Aldonn_) reported from Manchester, England

    Thanks @virginmedia for going down in the North West bang on 9am when I'm working from home...

  • reg14reg Nick Poynton (@reg14reg) reported from Bolton, England

    Hi at @virginmedia do you have a contact email address for complaints. Your internet service over the past month has been absolutely awful! Pay for 350mb broadband and currently at the moment having it drop maybe 10-15 times a day and lose all connections.

  • MaryAkram3 M A R Y (@MaryAkram3) reported from Oldham, England

    @virginmedia My internet has been down for 3 days now? Can i be contacted please

  • RaivisOlehno Raivis Olehno (@RaivisOlehno) reported from Middleton, England

    Really bad customer service from @virginmedia . Was told that manager will call me within 1 hour. As expected, nobody called. Overcharged me and refusing to refund.

  • JoeHolmes1994 Joe (@JoeHolmes1994) reported from Bolton, England

    @virginmedia are a bag of ******* shite. Mis-sold me broadband and then then told me I was lying ahaha. It’s on recording ***, go **** yourselves you bunch of *********

  • endaburke81 Enda Burke (@endaburke81) reported from Manchester, England

    Blimey yet again @virginmedia is down in Manchester :-(

  • bigghandsltd Jon Rebbeck (@bigghandsltd) reported from Manchester, England

    Dear @virginmedia I contacted you over 9 days ago, you quickly responded to take my complaint off social media but didn’t reply to my response. Your service is diabolical! £55 per month for a poor #broadband service @VirginMediaNews #ripoff @BroadbandCensus

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    Hi, it's Virgin Media. We've put your service visit on hold while we investigate a network problem affecting your services. We'll update you when this is fixed. 3rd time in a week @virginmedia 3rd time in a week

  • MrsFrisk Alex Fusco (@MrsFrisk) reported from Manchester, England

    @virginmedia I've tried the customer service number 15 times this morning and it isn't connecting. The call just ends. I'm also worried you'll say you can't speak to me. I have a letter of authority but I can't be in my friend's house to call you while he's there due to Covid restrictions

  • timmarner Tim Marner™ (@timmarner) reported from Bolton, England

    @sitcomsoldiers @virginmedia I’m hoping they apologise and give some compensation but not holding my breath mate, what a serious waste of time their customer service is.

  • Flanagan1Simon Simon Flanagan (@Flanagan1Simon) reported from Manchester, England

    @virginmedia why send texts to customers saying the problem with your broadband is resolved when it obviously isn’t! Left hand, right hand, you know the rest #overpromisemassivelyunderdeliver

  • DavidLaney ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    @virginmedia Major waiting time on your customer service lines again today! Your web chat says a possible 24 hour wait until get back to me!? You guys not working from home? Come on, that’s an option surely? Please respond.

  • beefstock3 colin paul henstock (@beefstock3) reported from Manchester, England

    @virginmedia so I pay £140 per month for your gig 1 broadband yet it’s been slow for last 3 weeks and the last 24 hours I had no internet full stop so how will you resolve this please.

  • RicMichael Ric Michael (@RicMichael) reported from Manchester, England

    @virginmedia Still awful. No ones got back to me and the wifi is crumbling

  • DavidLaney ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    @virginmedia 20 minutes currently on the phone waiting for your customer services to answer. What’s happening?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tomaspetricek Tomas Petricek (@tomaspetricek) reported

    @virginmedia We've been having internet issues in NW5 for over a week now. Your call centre says its a "complex issue taking time to resolve". When do you expect things to work again? Are you planning any refunds for those of us who need to pay for alternative internet for work?

  • Dbyrne_Trend Dave Byrne (@Dbyrne_Trend) reported

    @virginmedia outage again in glanmire cork total loss of all services. No signal coming in on tv diagnostics. Second time in 2 weeks ? Any sign of it coming back ?

  • CGallotta cristiano gallotta (@CGallotta) reported

    @virginmedia problems in Oxfordshire affecting my job. Ox14…..

  • CharJJxX Charlotte 🌸 (@CharJJxX) reported

    Thank you virgin media for being so bad and getting me out of my uni class

  • pete_botterill Pete's Tweets (@pete_botterill) reported

    @VMO2News @O2 @virginmedia Im an exciting customer of both and have selected to "supercharge" do we get any confirmation or documentation as to what I'll be getting?

  • tomaspetricek Tomas Petricek (@tomaspetricek) reported

    @virginmedia When I log in and check the status page, it says: "Broadband - No known issues". If I click the "Run Test" button, then I get a message saying: "Network issue - We have detected an issue on our network which maybe affecting your broadband service."

  • ThomasSturgess3 Thomas Sturgess (@ThomasSturgess3) reported

    @virginmedia Clicked thst link, put in my postcode and account holder name and it says "a technician is already booked" so I'm assuming there is an issue?

  • bossksbounty Bossk's Bounty (@bossksbounty) reported

    @virginmedia Yes. I changed my password and that got it working. Perhaps you can tell everyone else with the same issue rather than telling them to delete cache and cookies

  • olliedewis Ollie Dewis (@olliedewis) reported

    A scheme was approved via @Ofcom 2 yrs ago stating that if you lose internet for a day a provider won’t compensate you but if you lose service for 48 hours you’ll get £8 a day? Well that seems fair doesn’t it? Really? What if you have eg 5 x 24 hr outages in a month? @virginmedia

  • fraser_peacock Fraser Peacock (@fraser_peacock) reported

    @virginmedia Done that on my laptop and it’s exactly the same. Your colleagues have informed me this morning that there is a known issue in my area.