Virgin Media Outage Report in Rossendale District, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rossendale District, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rossendale District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Rossendale District, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Manchester, Bolton, Oldham, Bury, Rochdale, Burnley, Littleborough, Rossendale District and Bacup.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rossendale District, England
Latest outage, problems and issue reports in Rossendale District and nearby locations:
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Jo D #KaftrioNow
(@jodavidson65) reported
from
Nelson, England
@virginmedia very poor of you
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Dan Wright
(@danpwright) reported
from
Manchester, England
Had it with the so called “Superhub” from @virginmedia. Google Nest WiFi ordered. The service is great - the router is terrible.
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Miss Largot
(@LargotMiss) reported
from
Bury, England
@virginmedia I want to know about receiving a refund from you.. I pay for the fastest speed which is lie.. Lucky if we get a signal. This has been for months now.. Refund??
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Stacey MacNaught
(@staceycav) reported
from
Oldham, England
@virginmedia It’s not so bad right now. So I’ll do it again next it drops
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Simon Nadler
(@simonandrebecca) reported
from
Manchester, England
@virginmedia trying to register an account on Virgin Mobile app so that I can provide a PAC code to you but don’t have an answer to a security question and have never set one up so I’m calling you as requested but all of your call centres are closed? 🤯 Not great service!
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Jessica Fairhurst
(@Jessicareynard) reported
from
Atherton, England
@virginmedia been on for over an hour trying to sort an issue for my grandad! Poor service.. please get in touch!
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Simon Nadler
(@simonandrebecca) reported
from
Manchester, England
@virginmedia trying to register an account on Virgin Mobile app so that I can provide a PAC code to you but don’t have an answer to a security question and have never set one up so I’m calling you as requested but all of your call centres are closed? Please help!!!
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scott boyle
(@scottboyle6) reported
from
Burnley, England
@virginmedia the worse customer services ever! Passed to 4 different departments for 15 mins only to be cut off.
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Hol
(@HolGaffneyx) reported
from
Blackburn, England
@virginmedia Still nothing, we were told 24 hours and they would call but still no call, wondering if you can tell me how long this will take? Cause I'll cancel and go elsewhere
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Simon Nadler
(@simonandrebecca) reported
from
Manchester, England
@virginmedia I’ve tweeted you 3 times now without a response. Hopefully this is 4th time lucky! Please could you assist me with my issue? If you’re not bothered, I’ll take my business elsewhere
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johnconroy
(@jehsuey) reported
from
Oldham, England
@virginmedia 3 times in 2 weeks Internet gone down. Working from home & kids at home. You are failing miserably.
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Michael Gleeson
(@Michael_Gleeson) reported
from
Bolton, England
.@virginmedia is getting unbearably bad now. I’m sick to death of having to pay for extra data on my phone.
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Hollymac66
(@Janemcloughlin7) reported
from
Bolton, England
@virginmedia Despite 3 attempts to call last week and finally getting through to remove Broadband/Telephone but keep the TV package I have been let down again. I was promised an email link for my account as I do not have the number and it has not arrived
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Michael May
(@mason458) reported
from
Middleton, England
@MickFerry @virginmedia Infuriating. We are going through it at the minute. They want £120 of us a month as a valued customer and a NEW customer gets same package £50 less.
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Miss Largot
(@LargotMiss) reported
from
Bury, England
@virginmedia NO SERVICE AGAIN BL9 6EU WHY
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia anybody else having problems everyday with Virgin Broadband. Mine crashes one every a day.
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nevynxxx
(@nevynxxx) reported
from
Rawtenstall, England
@virginmedia I understand your call centres are suffering, but 2 hours for text chat support and a phone line that 4 menu levels deep hangs up is not good enough. Massively annoyed and time wasted.
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Stacey MacNaught
(@staceycav) reported
from
Oldham, England
@virginmedia It’s not too bad now. Up to 30 something again. Just up and down all week
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Aiden Montgomery
(@AidenMontgomery) reported
from
Westhoughton, England
Really fed up with my @virginmedia internet connection. Months of packet loss causing voice calls to be unintelligible. Constantly losing connection. Multiple ‘engineer’ visits and its still terrible. Two days in a row now the hub says No RF Signal. Stay away from it!
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia my broadband has gone down every day this week. This is getting ridiculous.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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StaceyK
(@StaceyKingers) reported
@virginmedia Can someone help?
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Chart Capital
(@chart_capital) reported
@virginmedia Surely that should have been mentioned when we input our postcode to check whether we can get Virgin? And before we decided to move internet providers? And that still doesn’t answer the non-existent customer support issues. Incompetence on every level.
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Zeb Nash
(@zebadee1985) reported
@virginmedia No it doesn't, it says great signal, where the tests I've done show speeds of 108 in the room where the modem is located then 9.8 where the blackspots are.....that's a massive drop!!
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Andy Pilkington
(@Andy_Pilkington) reported
@virginmedia Part 2 - every staff member we have spoken to has been rude and totally unhelpful and I have never experienced worst customer service before. I now want to log a complaint
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gill b
(@gill_b14) reported
@virginmedia Hi I it’s been going on for ages. Have tried everything on the app and virgin connect app. When resigning contract was told about wfif booster and retentions put me though to technical support to discuss . Left in chat for over 4 hours and no contact back from them
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PETER CURTIS
(@PETERCU60808628) reported
@virginmedia Hi - i signed up to the Big Oooomph back in SEP and one of the incentives was to receive a pair of B&O headphones - these have never arrived, despite receiving mails to suggest they were on the way.. I asked for support with this, but don’t get anything
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Chart Capital
(@chart_capital) reported
@virginmedia And, how would I get access to your ‘internal’ system to check? It appears you’re getting customers signed up on the promise they can receive virgin, and once signed up, telling them further work is needed. I’d say that’s selling a service you know you can’t fulfil!
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Rohan
(@ghose_rohan) reported
@virginmedia I went through this process yest (& again now). Your IVR system ran some tests and said to check my router was plugged in (which it is!) It asked me to book in an engineer visit (earliest: 6 Jan). It‘s resolved quicker & cheaper for you if your tech support called me ASAP!
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Andy Pilkington
(@Andy_Pilkington) reported
@virginmedia 4 days without internet & TV so far. THREE unsuccessful engineers to my house ! I’ve called your customer services over 6 times and they can’t tell me when it will be fixed ! Apparently construction is required at my property ! I’m working from home, Tier 3 ! #media
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Zeb Nash
(@zebadee1985) reported
@virginmedia No the connect app says that my speeds are great! But checking the speeds through another app, they drop about 90% in certain areas!! It's really bad......I've been trying to get through to someone for days now!!