Virgin Media Outage Report in Rossendale District, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Rossendale District come from postal codes BB4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rossendale District, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rossendale District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (54%)
-
Wi-fi (17%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (3%)
Live Outage Map Near Rossendale District, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Rossendale District, Bolton, Burnley, Oldham, Bury, Blackburn, Rochdale, Oswaldtwistle, Accrington and Nelson.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
TV | |
| Rossendale District |
Total Blackout | |
| Bolton |
TV | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Burnley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rossendale District, England
Latest outage, problems and issue reports in Rossendale District and nearby locations:
-
Hollymac66
(@Janemcloughlin7) reported
from
Bolton, England
@virginmedia Despite 3 attempts to call last week and finally getting through to remove Broadband/Telephone but keep the TV package I have been let down again. I was promised an email link for my account as I do not have the number and it has not arrived
-
Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia are ther problems in east Manchester had no internet since yesterday please advise
-
Sambo
(@Sam_Miller98) reported
from
Westhoughton, England
Virgin Media has been utter dog **** these past few days
-
Nicky
(@NickyRobbo80) reported
from
Blackburn, England
If 2020 was an Internet provider it would be @virginmedia Solve the problem of losing IP address by restarting router. It was restarting the router that caused it. Restarted anyway and now the router won't connect to the Internet and all devices say no IP address #stressed
-
Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what @Offcom make of that...
-
IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia my broadband has gone down every day this week. This is getting ridiculous.
-
🐝-List at Capital
(@BListAtCapital) reported
from
Manchester, England
the Virgin Media advert with the kids singing Nothing’s Gonna Stop Us Now has to be the worst one out there at the moment
-
Stacey MacNaught
(@staceycav) reported
from
Oldham, England
@virginmedia It’s not so bad right now. So I’ll do it again next it drops
-
Stacey MacNaught
(@staceycav) reported
from
Oldham, England
@virginmedia It’s not too bad now. Up to 30 something again. Just up and down all week
-
Louise Woodman
(@louise_woodman) reported
from
Oldham, England
@virginmedia absolute disgraceful service. WiFi went off Sunday. Engineer came Wednesday and said it was fixed. Neighbours WiFi off. Came today messed with a box on the street and now it’s off again. Customer service said they’ll come again Monday. A week with no WiFi!
-
Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what Ofcom would make of that...
-
Yvonne M Campbell
(@ymca010) reported
from
Oldham, England
@virginmedia why’s it taken since 10 on hold between calls and still no answer. Service tests and outages all ok. Smart TV works but WiFi on 4 devices not working. Turned it on and off all day and lasts 10 mins. Really doesn’t help working on smart phone which can’t see!!
-
aimee83
(@AimeeMidgley83) reported
from
Manchester, England
@virginmedia why is the internet connection so bad. Since I received the WiFi boosters it’s been worse
-
Matt Allen #StayHomeSaveLives
(@mallen_87) reported
from
Horwich, England
@virginmedia They keep closing it and I have to start from scratch. The issue is that my contract and my sales agreement are different. I thought I was getting somewhere last night when an advisor told me they’d get a manager. Instead they closed my chat
-
Peter Lever
(@LORD_VADER_4EVA) reported
from
Bolton, England
@Yenzs_Streaming @virginmedia Yenzs try resetting your router and your Mac address on the Xbox console in network settings
-
🌈🙏Catherine D Binns
(@revcathfrog) reported
from
Rochdale, England
Internet has gone down. @virginmedia
-
IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia anybody else having problems everyday with Virgin Broadband. Mine crashes one every a day.
-
Stacey MacNaught
(@staceycav) reported
from
Oldham, England
@badams @virginmedia 100mbps Virgin connection here that has been as slow as 3mbps this week. FML.
-
SafTheOne
(@SafwanMullaaa) reported
from
Bolton, England
Thought my @virginmedia Internet went down again since I was scrolling on Instagram dark mode and thought nothing was loading! Then I remembered its the Blackout thing #Instagram
-
Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It still doesn't excuse the slowness, the constant drop outs, and the near impossible chance of getting through to customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Andy
(@AngryDallas) reported
@virginmedia I didn’t get the adapter, I rang customer services last night to tell them and was told that would be sent out to me. Told I would receive confirmation of that but just received an email today saying my account is ready for a phone upgrade yet.
-
David Fauvrelle
(@magicfauvrelle) reported
@virginmedia Waiting all day today for Engineers to turn up. No ones turned up. Calling your customers service number is useless to get an ETA. Are they still coming? Its obviously night time not sure how your engineers going to do exterior work at night. Had organise access for them.
-
Gary Fildes
(@garyfildes) reported
@virginmedia I am losing my $@@t at the insane blockers on broadband support. Since going to 1gb three weeks ago my corporate VPN is crushed!!! For five years at 250mb perfect service!! The VPN works everywhere apart from mine FFS can someone fix it #boredofturnitoffandon
-
Viv Haig
(@vivhaig) reported
from
Edinburgh, Scotland
@virginmedia Yes I’ve done all of that and my phone is saying ‘Check phone line’. My land line has been off since last Friday. Ever since it was swapped over to your fibre network and the new adapter fitted to the back of the router. I’m paying for a service I’m not receiving.
-
Jayne
(@mejuliemcspirit) reported
@virginmedia This is not good customer service. I asked for a third sim to be sent by a different delivery company or by recorded to reach me on saturday. I do not feel that is impossible. I was told no
-
Craig lord
(@Craiglord14) reported
@virginmedia No Mum didn't even know you were changing it My dad passed away three years ago she is on her own Bad form to disconnect a lady living on her own, so if she needed to call an ambulance, what would have happened? I wonder
-
andrew
(@brfcraver72) reported
@virginmedia Been told will take 5/6 days to fix so unacceptable
-
Leeds6
(@Ls6Leeds6) reported
@virginmedia @NetflixUK Thats not the point. I ask for help as stated on VM text and nothing comes back!! Just a send STOP or HELP!! Grr
-
David Fauvrelle
(@magicfauvrelle) reported
@virginmedia WHY IS IT A COMPLETE SHAMBLES? @virginmedia customer service phone number seems designed not help customers. Why do I have to tweet.
-
Kieron Francis
(@FullyScouser) reported
@virginmedia The internet in our house has began to regularly cut out and refuse to reconnect for hours at a time. As someone who works from home but doesn't own the Internet box, what can I do? (We've done all the standard restart, power off for 30 secs stuff)