Virgin Media Outage Report in Rossendale District, Lancashire, England
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The latest reports from users having issues in Rossendale District come from postal codes BB4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rossendale District, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rossendale District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Rossendale District, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Rochdale, Oldham, Blackburn, Bury, Burnley, Rossendale District, Accrington and Oswaldtwistle.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
||
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Rossendale District, England
Latest outage, problems and issue reports in Rossendale District and nearby locations:
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Ian Forrest
(@IanForrest10) reported
from
Blackburn, England
@virginmedia Plugged in new Wi-Fi hub all good. Paired new remote with box but upgrade to box failed error code M63. Bot is all over place customer service rep basically non-engineer saying turn it off on again!
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alex.
(@blokealex) reported
from
Manchester, England
@virginmedia Complaint is about billing after cancellation, your staff refusing to process my request to cancel and being told a different thing every time I call back… it’s been awful.
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Laura May
(@Laura_May_Ness) reported
from
Manchester, England
Hi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?
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Simon Manning 🇪🇺 #FBPE
(@SiManM20) reported
from
Manchester, England
@virginmedia Will do. That was your cue to step in and offer some ‘customer service’ btw.
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️
(@sharper76) reported
from
Manchester, England
@virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁)
(@JohnnyDude1983) reported
from
Bury, England
@virginmedia It's nothing you can help with on twitter unfortunately 😞.
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Simon Manning 🇪🇺 - SiManM20@mstdn.uk
(@SiManM20) reported
from
Manchester, England
@nrgloz @virginmedia Your paying 75% of what we are for 35% of the d/speed there. Neighbour has just switched to Brsk - it’s full #fttp so 1Gb both up/down rather than the 52Mb UL Virgin offer via DOCSIS. £40pm
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officially Gaynor Austin 💙
(@birdflu_7) reported
from
Manchester, England
@virginmedia I have numerous emails of my complaint , all of them paying lip service so to speak .
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Phoebe
(@TTPhoebe) reported
from
Manchester, England
Anyone available at @virginmedia please? Your website is shocking for trying to get in touch with customer services / live chat. Thanks
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officially Gaynor Austin 💙
(@birdflu_7) reported
from
Manchester, England
@virginmedia I wascharged for non return of property apparently even when I had made arrangements for collection . Received a cheque but in my maiden name .sent another proof of marriage a covering letter and returned the cheque , this was from August!made complaint still no cheque
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🪷Elisabet🪷
(@Elisabet0490) reported
from
Blackburn, England
@virginmedia my internet has been suffering drop outs all day, now I have no working TV or internet. Being told it's my equipment when it never is, it's getting old that excuse. I will apparently have to wait 3 days for "an engineer to come out" - I can't I have to go to work 😤
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jimmy
(@jimmysteamboat) reported
from
Manchester, England
@virginmedia Can you confirm if service is down in the M4 Manchester postcode? Us and Neighbours wifi not working when we are WFH!
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☺️
(@Rebecccakate) reported
from
Great Harwood, England
@virginmedia £150 a month and the internet doesn’t even work. Amazing. Can’t wait to cancel that.
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officially Gaynor Austin 💙
(@birdflu_7) reported
from
Manchester, England
@virginmedia If you want I can send pictures and ALL THE emails .I don't have the time to keep discussing the same situation with yet another virgin media support staff . My time is precious.
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️
(@sharper76) reported
from
Manchester, England
@virginmedia I’ve just connected a new router for faster speeds and it isn’t working. I’ve called up and your customer services person who told me contradictory information, put me on hold and then hung up on me.
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officially Gaynor Austin 💙
(@birdflu_7) reported
from
Manchester, England
@MartinSLewis I'm not sure if you can help me but here goes , in August I ended my contract with @virginmedia & to cut a long story short they still owe me £87 .+ They sent me a cheque in my maiden name so I returned it with a second copy of my marriage cert same as in 2015 1.
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Dave
(@bigdave22003388) reported
from
Manchester, England
@virginmedia im guessing technical support ain’t working ? Got no tv and can’t get any help
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Howard Woolfenden
(@Woolfie30) reported
from
Rochdale, England
@virginmedia yet again my Internet isn't working. 18m on the old Internet and not one outage. now on the new and 'improved' service and yet another outage, so many outages already.... come on sort it out I'm paying good money for this......
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Liam Kenniford
(@LiamKenniford) reported
from
Burnley, England
@virginmedia are you having problems in BB10 area?? Can’t get any internet access
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Chris Atkinson
(@AckersStorm) reported
from
Middleton, England
@virginmedia when will the broadband issues be fixed properly in my area?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joyce Gibson
(@northseacrashes) reported
@virginmedia I am having issues logging into my account online. My password isn't recognised and it isn't letting me change it. I have tried calling for support but no option offered fits this issue. Can you please help me?
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Sara moini
(@moini_sara) reported
@virginmedia Yes I've done a factory reset, but WiFi cuts out randomly even though website says there are no issues. I work from home and this is causing issues for my work.
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Susan Drake
(@Susan301807) reported
@virginmedia It’s still the same, also on our 2nd TiVo box. However service page says there is an issue with bb & tv which wasn’t there last night. I’ll check it later today. Thanks for replying
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Daniel Z. Zylbersztajn-Lewandowski
(@Zylbersztajn) reported
Experience @virginmedia? Appalling! V. clearly outlined requirements were seemingly ignored by the difficult to understand phone operator. After sale discovered deal differed to what I thought agreed. After complaint, no solution was offered. I cancelled all. #badcustomerservice
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Ada Rose Cannon
(@AdaRoseCannon) reported
@virginmedia This why my first tweet asked for router recommendations so I can disable my VM router's WiFi and user a secondary router to handle the WiFi since you are incapable of fixing this issue and I want to watch stream TV and have video calls without interruption.
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Ross 🏴
(@RenegadeR0SS) reported
@virginmedia what is going on in the ML1 4AH area guys? Loss of service yesterday afternoon and now again this morning.
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LVN
(@lvn5e) reported
@virginmedia Could I have an update today? The problems are still ongoing.
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Andy C
(@FooWhiter) reported
@virginmedia Complaint ref C-280322937 Rang call centre last night to try resolve this. First advisor put me on hold to speak to her manager. Then said she was still waiting put me on hold again to then pass the buck on to another advisor. Who then took my details put me on hold & hung up.
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theclubdoctor
(@clubdoctor1) reported
@garrett_golf @virginmedia With them once, never again....
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Katie Morgan
(@katos1981) reported
@virginmedia Hello, it's wired and wireless devices. I don't seem to have much 4G or telephone reception either. I have turned everything off and on again and reset it as per instructions on the app. It's still not working.