Virgin Media

Virgin Media Outage Report in Rossendale District, Lancashire, England

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The latest reports from users having issues in Rossendale District come from postal codes BB4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rossendale District, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rossendale District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rossendale District, Lancashire, England 08/08/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Rossendale District, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Rossendale District, Oldham, Bolton, Bury, Blackburn, Rochdale, Accrington, Burnley, Oswaldtwistle and Westhoughton.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomRossendale District Internet
United KingdomManchester Total Blackout
United KingdomOldham Wi-fi
United KingdomManchester E-mail

Community Discussion

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Virgin Media Issues Reports Near Rossendale District, England

Latest outage, problems and issue reports in Rossendale District and nearby locations:

  • MrsFrisk Alex Fusco (@MrsFrisk) reported from Manchester, England

    @virginmedia I've tried the customer service number 15 times this morning and it isn't connecting. The call just ends. I'm also worried you'll say you can't speak to me. I have a letter of authority but I can't be in my friend's house to call you while he's there due to Covid restrictions

  • endaburke81 Enda Burke (@endaburke81) reported from Manchester, England

    Blimey yet again @virginmedia is down in Manchester :-(

  • timmarner Tim Marner™ (@timmarner) reported from Bolton, England

    @sitcomsoldiers @virginmedia I’m hoping they apologise and give some compensation but not holding my breath mate, what a serious waste of time their customer service is.

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    @virginmedia going from bad to worse, trouble with new Hub 4, now tried for two days to get engineer to attend and sort out the faulty phone line for an elderly. & vulnerable relative, appallingly bad customer service, all they do is blame Covid. They are a complete disgrace!

  • skulkinloafer The SkulkingLoafer (@skulkinloafer) reported from Manchester, England

    @virginmedia I’ve been waiting since 15:30 for someone to come back to me via your chat service. You claim it allows me to get on with the rest of my day but it also means it takes me about 3 days of dedicated screen time to get a response?

  • RaivisOlehno Raivis Olehno (@RaivisOlehno) reported from Middleton, England

    Really bad customer service from @virginmedia . Was told that manager will call me within 1 hour. As expected, nobody called. Overcharged me and refusing to refund.

  • j_roddy Jane (@j_roddy) reported from Manchester, England

    @virginmedia Nobody has replied to me, very poor service to a customer that has been with your company for 15 years

  • DallasCowboysMV Michael Vix (@DallasCowboysMV) reported from Atherton, England

    @virginmedia internet down for me. Your tests keep failing and now it’s telling me you can’t run anymore tests until tomorrow. Engineers visit page crashed as well 😡

  • MaryAkram3 M A R Y (@MaryAkram3) reported from Oldham, England

    @virginmedia My internet has been down for 3 days now? Can i be contacted please

  • Aldonn_ AlexOD (@Aldonn_) reported from Manchester, England

    Thanks @virginmedia for going down in the North West bang on 9am when I'm working from home...

  • DavidLaney ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    @virginmedia Major waiting time on your customer service lines again today! Your web chat says a possible 24 hour wait until get back to me!? You guys not working from home? Come on, that’s an option surely? Please respond.

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    Hi, it's Virgin Media. We've put your service visit on hold while we investigate a network problem affecting your services. We'll update you when this is fixed. 3rd time in a week @virginmedia 3rd time in a week

  • beefstock3 colin paul henstock (@beefstock3) reported from Manchester, England

    @virginmedia so I pay £140 per month for your gig 1 broadband yet it’s been slow for last 3 weeks and the last 24 hours I had no internet full stop so how will you resolve this please.

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    @virginmedia You cannot try to say that leaving an elderly vulnerable person in their eighties for so long without a telephone is acceptable, nor is trying to make COVID an excuse. @virginmedia are failing in their responsibilities. Hub 3 worked fine Hub 4 will not, poor tech by you?

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    Mmm @virginmedia wifi down again for the third day in over a week. Any chance anyone can help here

  • bigghandsltd Jon Rebbeck (@bigghandsltd) reported from Manchester, England

    Dear @virginmedia I contacted you over 9 days ago, you quickly responded to take my complaint off social media but didn’t reply to my response. Your service is diabolical! £55 per month for a poor #broadband service @VirginMediaNews #ripoff @BroadbandCensus

  • DavidLaney ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    @virginmedia 20 minutes currently on the phone waiting for your customer services to answer. What’s happening?

  • Paul7Law Paul (@Paul7Law) reported from Manchester, England

    YouTube... Why you no work. #virginmedia issues?

  • alifahim009 Fahim Ali (@alifahim009) reported from Oldham, England

    @virginmedia It says no issue and so no fix time. There's 4 of us unable to do our jobs and work because of this. Thank you for replying

  • Flanagan1Simon Simon Flanagan (@Flanagan1Simon) reported from Manchester, England

    @virginmedia why send texts to customers saying the problem with your broadband is resolved when it obviously isn’t! Left hand, right hand, you know the rest #overpromisemassivelyunderdeliver

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KeenanJ122 Keenanjohnson (@KeenanJ122) reported

    @virginmedia you should upgrade my phone to unlimited data because I’ve had to use over 48gb because of your terrible wifi. Really unhappy again!

  • DF57 Danny Friel (@DF57) reported

    @virginmedia No, it’s a general observation. When it takes an hour to get the phone answered I don’t know how else you can describe your customer service.

  • mrbtdogg ballaltariq (@mrbtdogg) reported

    Hey @virginmedia why is it impossible to get through to customer services over the phone, had shocking internet over the last couple of weeks.Wife can't work from home!

  • cthonus cthonus (@cthonus) reported

    @virginmedia If that's the case why (i) does a member of your Exec Team remain in ignorance of this (ii) why is it not on your website and (iii) why does your customer services not have the courtesy to reply? @Ofcom

  • Psychobel Simon (@Psychobel) reported

    @SandyLindsay @virginmedia The best regarded for quality and support has been @zeninternet I would move to them if they could provide the speed to my location.

  • Caroline_Day Caroline Day (@Caroline_Day) reported

    @virginmedia My wifi is not working continuously

  • andrewbroaders Andrew Broadbent (@andrewbroaders) reported

    Hey @virginmedia - it's me again. Out internet access is still intermittent. We had an engineer last week who checked all our kit and said that the problem is due to contention and affects many people in St Albans (AL1 area) and work is planned to fix it during Feb. 1/2

  • azeem_shomaila ShomailaAzeem (@azeem_shomaila) reported

    @virginmedia Okay I’ve set that up, but how will this help in resolving the issue that I have ? Either you can provide me the service that I need or you can’t? If you can’t then say so that the contract can be terminated and I look elsewhere

  • howshitarevirg1 howshitarevirgin (@howshitarevirg1) reported

    @VirginMediaCorp @virginmedialife How about showing what life is like for your customers Virgin Media? Hours on hold, being cut off, being lied to. **** company **** service!!

  • basetankrs Base Tank (@basetankrs) reported

    **** you @virginmedia 1 month without internet you scummy ***** just fix it already