Virgin Media

Virgin Media Outage Report in Rossendale District, Lancashire, England

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The latest reports from users having issues in Rossendale District come from postal codes BB4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rossendale District, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rossendale District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rossendale District, Lancashire, England 08/28/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (23%)

    TV (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Rossendale District, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Manchester, Bolton, Rochdale, Bacup, Hebden Bridge, Rossendale District, Burnley, Oldham, Nelson, Bury, Accrington and Oswaldtwistle.

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City Problem Type Report Time
United KingdomBlackburn Total Blackout
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomBlackburn Internet
United KingdomBlackburn Total Blackout
United KingdomManchester Phone

Community Discussion

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Virgin Media Issues Reports Near Rossendale District, England

Latest outage, problems and issue reports in Rossendale District and nearby locations:

  • peepers1970 PB80'squeen (@peepers1970) reported from Manchester, England

    @virginmedia Nope.. i was told as its an outage fault which only effects a few addresses in my area. It doesn't show on a general test. Cant get an answer from anyone at virgin as to when it will be sorted. Its becoming a joke now.

  • knowmadiqx2x knowmadiqx2x (@knowmadiqx2x) reported from Manchester, England

    Second weekend on the trot #virginmedia broadband down in south Manchester #virginmediabroadbandblues

  • aish_a_ aisha (@aish_a_) reported from Bolton, England

    @virginmedia u sent me a new router like a month ago and this connection is SLOWER than the router that was over 10 years old I’m basically sat on top of it and I’ve never experienced slower WiFi

  • AndyPJo1 Andy Johnson Media (@AndyPJo1) reported from Manchester, England

    @virginmedia Finally got through. Total loss of service - not expected to be fully back on until 29th of August! That’s nearly a week! Your service is appalling and you have the gall to be charging more. We will be looking at changing suppliers immediately.

  • peepers1970 PB80'squeen (@peepers1970) reported from Manchester, England

    @virginmedia so amyone know when outage problem will be sorted. Now on day 4 no tv.

  • AndyPJo1 Andy Johnson Media (@AndyPJo1) reported from Manchester, England

    @virginmedia Said it would be fixed by 3pm - here we are at half four & still no service.

  • AndyPJo1 Andy Johnson Media (@AndyPJo1) reported from Manchester, England

    @virginmedia I’m afraid you’ve used the new deal trick before and look where we are. I am stuck without internet for a week and paying for a poor and inconsistent service. The server for my postcode M210ZN is down. Yet my wife who was working less than a mile away had no problems.

  • LauraR1707 Laura (@LauraR1707) reported from Bury, England

    @virginmedia Yes the service page says there’s no fault but when I ring 150 it says there is a fault - confused🤔

  • Kimbow21 kimberley Goodinson (@Kimbow21) reported from Bolton, England

    @virginmedia I’m disgusted I’ve been a customer for 15 years and more . You’ve put the price up by £20. The very unhelpful person on the phone offered me a £2 discount . Disgusting back to Sky .

  • AndyPJo1 Andy Johnson Media (@AndyPJo1) reported from Manchester, England

    @virginmedia But it keeps happening time after time and it is so difficult to get through to a human being (someone in a call centre in India) & when you do there’s no explanation of why it keeps happening. I run two small businesses and am reliant on a god quality reliable internet service.

  • dreadedwhisky Guy Rushworth (@dreadedwhisky) reported from Manchester, England

    After 48+ hours I’m still without any phone service. Despite being in contact with customer support at @virginmedia for over 48 hours. Had to buy a temporary @EE SIM card in the end. Fed up and frustrated to say the least.

  • GrahamEdgington Graham Edgington (@GrahamEdgington) reported from Bolton, England

    @virginmedia receive a final account for £63 and that would be the end of things. The final account never arrived however the outstanding account has been passed to BPOB collections who bumped it up to £269.96. I have paid the account off, so sincerely hope that Mr Branson 1/3

  • KevinFa34262602 Kevin Fallon (@KevinFa34262602) reported from Middleton, England

    @virginmedia hands down worst customer service I’ve ever experienced. Will be leaving as soon as our contract ends 😡🤬

  • BeStrongBolton Be Strong Daz (@BeStrongBolton) reported from Bolton, England

    @virginmedia an absolute shambles broadband service for the last 3 weeks and not scheduled to be fixed until 9th Sept 2019.

  • aish_a_ aisha (@aish_a_) reported from Bolton, England

    Virgin media is so ******* SHIT sick of this life

  • DanyelWilliam13 Danyel (@DanyelWilliam13) reported from Oldham, England

    @virginmedia On the 25th and then the month after we have the same issue Just not on really

  • GrahamEdgington Graham Edgington (@GrahamEdgington) reported from Bolton, England

    @virginmedia My Mother in law recently went into care with the late stages of Alzheimers and as power of attorney of her affairs I have tried to cancel her phone contract however your customers service did not want to know. They marked the file closed and said I would 1/3

  • Kimbow21 Mrs K E (@Kimbow21) reported from Bolton, England

    @virginmedia I’m not bothered now we have left . The guy who answered the phone couldn’t be less interested . Every thing he was saying was on a card . He was very un professional and didn’t understand English fully . So he can’t be bothered to help I can’t be bothered .

  • AndyPJo1 Andy Johnson Media (@AndyPJo1) reported from Manchester, England

    @virginmedia you have just lost two loyal customers of nearly ten years. Countless internet connection problems & today was told the latest may not be fixed until August 29th - yet you are proposing another price hike. Appalling.

  • clk_85 claire kenyon (@clk_85) reported from Manchester, England

    @virginmedia I haven’t yet unfortunately we are still in contract with sky- but after their recent diabolical customer service, we will be in touch once our contract ends

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • EdRichards20 Ed Richards (@EdRichards20) reported

    @virginmedia very disappointed with your services 15 years a customer and try to move virgin to my new address and virgin screw it up . @SkyUK it is then .

  • didithitthespot Altered Beast (@didithitthespot) reported

    Its unreal @virginmedia so your systems are saying i have ‘no issue’ but when i click on my wifi it comes up with ‘connection problem’ what nonsense is this. Seriously man fix the damn problem - always some farcical issue @Ofcom

  • Sam_A_Hartwell Sam Hartwell (@Sam_A_Hartwell) reported

    @Dannilala @virginmedia They can't even sort out my problem, let alone get my name right.

  • ajith_swetha Swetha Ajith Narayanan (@ajith_swetha) reported

    @virginmedia I have not been able to get through to the team. I was planning to ring again tomorrow. I need to plan the call ahead as the hold time is quite long. My most recent complaint was on February 2nd. Customer account number: 961967901 Complaint reference: C-0202211301 Many Thanks

  • joerchristina Joe Christina (@joerchristina) reported

    @virginmedia We have had ongoing consistent issues in our neighbourhood with Virgin Broadband. Download speeds are fine, but upload has been 10% of what it should be for two weeks now. Your hotline reports that there is an issue in my postcode, but when will it be fixed?

  • LirvaC Avril Clark 🧜‍♀️ 🌈🏳️‍🌈🛡 (@LirvaC) reported

    @virginmedia Rubbish service, we organise to transfer to BT due to outrages & you cut us off at 2 mins past midnight. If only you were that efficient when we were with you!

  • cIegane 𝑍 (@cIegane) reported

    virgin media is so **** how can the whole house get cut off, me and my brother in the middle of online video games and my mum in the middle of watching her show

  • ChrisDarroch2 Telomerski (@ChrisDarroch2) reported

    @Williammuir01 @virginmedia That really is dreadful service. Do they expect you to use candles and build fires for cooking?

  • markwrd1 Mark Ward (@markwrd1) reported

    @virginmedia Ridiculous. Another 4 calls over two days and two management requests all for you to do nothing. Your customer service is a shambles

  • danruddle1 Daniele d (@danruddle1) reported

    @virginmedia I watched Armageddon the other day and I reckon Bruce Willis would have got a better connection on that asteroid than what I get down here