Virgin Media Outage Report in Rossendale District, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Rossendale District come from postal codes BB4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Rossendale District, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rossendale District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 19: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Rossendale District, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Westhoughton, Manchester, Bolton, Burnley, Blackburn, Bury, Rochdale, Rossendale District, Oldham, Nelson and Accrington.
City | Problem Type | Report Time |
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Internet | ||
Total Blackout | ||
Wi-fi | ||
Wi-fi | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rossendale District, England
Latest outage, problems and issue reports in Rossendale District and nearby locations:
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Carol Rowles (@CallyRaven) reported from Westhoughton, England
@virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.
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Carol Rowles (@CallyRaven) reported from Westhoughton, England
@virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)
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Carol Rowles (@CallyRaven) reported from Westhoughton, England
@virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?
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Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported from Manchester, England
@virginmedia are you down again in M20? Hub flashing red again.
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Danny Bolton (@dwb89) reported from Altham, England
Yet again @virginmedia having technical problem on the payment line what a joke this company has become 14 years with them think it’s time to change. And still no word on bill reduction after the down time last week
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Bradley Smith (@OldhamBradd) reported from Oldham, England
Fings outage analysis of #virginmediadown is 20.7% of subscribers are being affected @virginmedia #VirginMediaoutage #virginmedia @outagedetect
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s. whalley (@stavroversfc) reported from Lower Darwen, England
@virginmedia your broadband is down again 🤬
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Bradley Smith (@OldhamBradd) reported from Oldham, England
Not another outage? #virginmediadown #VirginMediaoutage @virginmedia
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Tony Jacobs (@tonyj01) reported from Manchester, England
@virginmedia seems to be down nationally. 1: tell us status 2: tell us when back on
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David (@Aldehulme) reported from Oldham, England
@virginmedia I need to speak to somebody regarding a broadband problem without you running a check that will cut me off the internet. How do I get past this to speak to a person?
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GLENN (@gbmcfc) reported from Manchester, England
@virginmedia Well you find I'm cancelling my contract with yourselves, hope you go bust, your customer service team is a shambolic embarrasment. Loyalty works both ways.
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Weirdly even older fan (@Karamonkey1) reported from Manchester, England
@virginmedia And the sum total of welcome texts I received during my 7 night stay in Jamaica was 189. I never moved from the same hotel. I often got 4-8 texts whilst sat at the same restaurant table or in my room. @virginmedia get your act together
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William Connolly (@WCONNOLLY2512) reported from Manchester, England
@beverleyturner @virginmedia Virgin Media had gone ****. Poor broadband, crappie TV channels and half don't even work.
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Paul Regent (@PaulRegent1) reported from Bolton, England
@virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!
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Scott Moseley (@roslers_vest) reported from Rochdale, England
@bluecitygirl232 @virginmedia I had the same issue with them in December always down not reliable couldn’t WFH so binned them off went to BT and fingers crossed not had an issue to date
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Anthony Taylor (@anttaylor23) reported from Manchester, England
@virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀
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patricia foy (@PattipooFoy) reported from Blackburn, England
@virginmedia No TV from 23rd December till 29th! Got a new box fitted, okay for about a week then started playing up again! Spent 3 hours on the phone Thursday night trying to sort to no avail...need an engineer to come out again...but no idea how to arrange!! Terrible service 😑
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Mark Armstrong (@mark001282) reported from Manchester, England
Every time speak to @virginmedia @Virgin customer service I die a little bit inside #emogirl
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Mark Armstrong (@mark001282) reported from Manchester, England
@virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.
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Mark Armstrong (@mark001282) reported from Manchester, England
@virginmedia As I say. I don't like publicly shaming a company that was once good. But your customer service is an absolute disgrace
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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simon wilkes (@simonwilkes13) reported
@virginmedia @Virgin Media Virgin Media Problems? All Virgin Media Services down yet again in this area. WHAT EXACTLY IS THE PROBLEM ? Just not good enough 😡 DY5 area West Midlands
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Andy West (@Andy_West14) reported
@virginmedia The service line says no know issues in my area, so why oh why do I have no broadband and haven’t for over 24 hours?
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Andy West (@Andy_West14) reported
@virginmedia Yes rebooted twice today router is still flashing red and no broadband signal.
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💘💘 #AnGeLcHeStEr 💘💘ⓁⓅ ★ •♬•♫•. (@BenningtonIsGod) reported
@virginmedia I’m having problems with my virgin box, all programmes I’ve recorded have all gone, this is the second time this has happened & sometimes a failed recording notice comes up. I’ve tried ringing but can not get through to anyone, it is becoming so annoying now
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mick harkin (@mickharkin68531) reported
@virginmedia @dalebhoy11 Where is the justification in a customer getting 60% reduction in their bills?
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Carol Rowles (@CallyRaven) reported from Westhoughton, England
@virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.
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Andy West (@Andy_West14) reported
Thanks for the prompt (well actually no reply at all) @virginmedia your customer service skills are outstanding. Not!
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The Resistance ✊🏻✊🏽✊🏿 (@Ands14) reported
@virginmedia Hello, now the issue is affecting my recordings and I’m getting a CS2200 error. Please can this be looked at asap. Thanks
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acfwilson (@acfwilson) reported
@virginmedia Yes I've sent you a Direct Message but you haven't responded to it. Looking through your T.L it seems I'm not the only one with issues and complaints.
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Carol Rowles (@CallyRaven) reported from Westhoughton, England
@virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)