Virgin Media Outage Report in Old Laund Booth, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Old Laund Booth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Old Laund Booth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Old Laund Booth, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Nelson, Burnley and Accrington.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Wi-fi | |
| Blackburn |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Old Laund Booth, England
Latest outage, problems and issue reports in Old Laund Booth and nearby locations:
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officialBtown
(@btownofficial_) reported
from
Rawtenstall, England
@virginmedia why is it taking so long to sort out the fifa issue it’s *************** everyone who are on VM and want to play futchamps why can’t you give us a time scale on when it should be ready @NepentheZ @Itshaber @Marshall89HD
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𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ
(@MATTYB00SH) reported
from
Burnley, England
Switching broadband providers from Virgin Media to Sky is proving to be such a bad decision while trying to work from home these last 5 weeks. Multiple connection drops every morning. It's a poor situation when tethering to your phone data is far more reliable. @SkyHelpTeam
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RC
(@ryanchapmanx) reported
from
Blackburn, England
How to waste my time 2019 - @virginmedia sort your customer service out :)
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Saeed Uchiha
(@saeedahmed0) reported
from
Burnley, England
@virginmedia your internet is awful! I’m not paying for a black box that flashes lights. Fix up
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Sam McCartney
(@SamMcCartney) reported
from
Rawtenstall, England
@Craig273 @virginmedia No. I just want to cancel sky sports as for £31.75 a month I don’t get the use out of it. I was lied to saying it would affect my package discount. I already get BT sport for free and if Amazon will be streaming more it’s pointless
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Salma Khan
(@Salma_abdx) reported
from
Great Harwood, England
@virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.
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Vincent Brindle 🔶🌍🇪🇺🏴
(@FunnyTrickster) reported
from
Burnley, England
@jmtb18 @virginmedia @Virgin_Victoria Issues in Burnley too. It's been up and down like a yoyo. TV box light keeps flashing too.
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Moose And Me
(@mooseandme1) reported
from
Great Harwood, England
@virginmedia you’ve sent me an outrageous bill with £35 in charges that you said you were waiving. Non of your call centres are open (undertandably) I cant get text support & there’s no other help available. You are going to bill me £120 for a £50 service and I can stop you.
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.
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D J Bowers
(@djbowers14) reported
from
Great Harwood, England
Moved from @skytv to @virginmedia after 8 years and being a VIP customer with Sky. Poor service and a huge increase in price. Lost a longstanding customer. Now to try Virgin Media and see how this goes.
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andrew day
(@dazzle961) reported
from
Blackburn, England
@virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off
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Jade
(@jademelia99) reported
from
Cowling, England
Trying to cancel my @virginmedia contract yet no one will answer the phone or the online chat service. Such bad customer service
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scott mitchell
(@scottburnley) reported
from
Colne, England
@virginmedia can someone please get in touch with me has your broadband after 7pm is absolutely crap and I've totally had enough of it now
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Wes Odell
(@wesleyjodell) reported
from
Rawtenstall, England
@PaddyTheBaddy @virginmedia Agreed. It’s terrible. Il be changing when my contract is up
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liquidBorn
(@liquidborn) reported
from
Burnley, England
@virginmedia broadband has just gone down in BB12, I work completely from home so this is extremely frustrating for me. Please help. Router has been restarted twice.
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Emily
(@EmilyMc767) reported
from
Blackburn, England
@virginmedia It’s a media account, but it was more about the quality of the call. It’s not the way to treat a customer. Thanks
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Shadie
(@shadiebrfc_) reported
from
Accrington, England
Virgin media are so shit!!
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia broadband down AGAIN until 3pm today, means ill be working all evening to make up for not being able to do things today!
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RC
(@ryanchapmanx) reported
from
Blackburn, England
@geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back
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Tariq Mahmood
(@mrtariqmahmood) reported
from
Burnley, England
@virginmedia lnternet very intermittent. Router fault. But you won't send replacement so I am changing to Vodafone. Sick to death of the awful service I get from Virginmedia.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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goblin
(@yell0fell0) reported
@virginmedia please fix your services, my entire family hasn't had a proper wifi connection for weeks and we are all dependant on the internet for work and school. it's a joke honestly
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𝕸𝖎𝖘𝖙𝖊𝖗𝖉𝖗𝖚𝖒𝖟
(@mstrdrmz) reported
@virginmedia Phone agents took 25+ mins to get through to said they've sent signals and he's going to call back in an hour. Box is still doing the same lights. Also when I login it still says I have no services, I did start a new fixed contract but don't know how to log onto that
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Sean Jones
(@TheRegista56) reported
@virginmedia Just to be clear I am not paying the bill this month. This is a joke. It’s problem after problem with you lot. I WFH due to lockdown so you can explain to my employers why I’m having a free day off tomorrow because of issues of your making.
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A.Fox
(@andyandyfox) reported
@virginmedia You could help by answering your phones. I am a new customer been waiting an hour, someone even dropped the call on me. Oh I miss the service of @SkyHelpTeam. I did ask for a return call if it dropped - guess what. Just glad I didn’t move my TV too...
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Chris Clarke
(@chriscl000) reported
@virginmedia Yes I have, no difference. Also the picture/stream is very bad whether on 4G or WiFi. The problem is the quality of the stream from VM, nothing else.
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A.Fox
(@andyandyfox) reported
@virginmedia @CyrilDorsett Yet so far it’s the only experience I have of you. Truly awful. As soon as Openzone reach here - I am off.....
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Natalie
(@justcallmesadie) reported
@virginmedia This has been a clear mis-sell, a new customer put onto a talk weekend package and has hit a cap so has been blocked. phone charges of 240 were paid in Jan, 218 in Feb and 262 now tonight - are you kidding!! this is sickening
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Pete Duffill
(@ptdffll) reported
@virginmedia Today I moved my broadband router to another room, to try and improve the WiFi service upstairs . This resulted in my router not being able to connect to broadband at all 🤬😩. 1/2
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David Lunge
(@david_lunge) reported
On hold for 30 minutes trying to speak to #virginmedia what a joke of a company. Anyone thinking of joining #virginmedia please DON’T. Going to rejoin #sky as their customer service is miles better
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Sean Jones
(@TheRegista56) reported
@virginmedia I’m on the phone to your robot who has just said I will be waiting until half three in the morning until you’ve ‘fixed the problem’. Which I still haven’t been told about why the way.