Virgin Media Outage Report in Old Laund Booth, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Old Laund Booth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Old Laund Booth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Old Laund Booth, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Burnley and Blackburn.
| City | Problem Type | Report Time |
|---|---|---|
 Burnley |
Wi-fi | |
| Blackburn |
TV | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Old Laund Booth, England
Latest outage, problems and issue reports in Old Laund Booth and nearby locations:
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officialBtown
(@btownofficial_) reported
from
Rawtenstall, England
@virginmedia why is it taking so long to sort out the fifa issue it’s *************** everyone who are on VM and want to play futchamps why can’t you give us a time scale on when it should be ready @NepentheZ @Itshaber @Marshall89HD
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Tariq Mahmood
(@mrtariqmahmood) reported
from
Burnley, England
@virginmedia lnternet very intermittent. Router fault. But you won't send replacement so I am changing to Vodafone. Sick to death of the awful service I get from Virginmedia.
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RC
(@ryanchapmanx) reported
from
Blackburn, England
How to waste my time 2019 - @virginmedia sort your customer service out :)
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Salma Khan
(@Salma_abdx) reported
from
Great Harwood, England
@virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.
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RC
(@ryanchapmanx) reported
from
Blackburn, England
@geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back
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Wes Odell
(@wesleyjodell) reported
from
Rawtenstall, England
@PaddyTheBaddy @virginmedia Agreed. It’s terrible. Il be changing when my contract is up
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liquidBorn
(@liquidborn) reported
from
Burnley, England
@virginmedia broadband has just gone down in BB12, I work completely from home so this is extremely frustrating for me. Please help. Router has been restarted twice.
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia broadband down AGAIN until 3pm today, means ill be working all evening to make up for not being able to do things today!
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Emily
(@EmilyMc767) reported
from
Blackburn, England
@virginmedia It’s a media account, but it was more about the quality of the call. It’s not the way to treat a customer. Thanks
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D J Bowers
(@djbowers14) reported
from
Great Harwood, England
Moved from @skytv to @virginmedia after 8 years and being a VIP customer with Sky. Poor service and a huge increase in price. Lost a longstanding customer. Now to try Virgin Media and see how this goes.
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andrew day
(@dazzle961) reported
from
Blackburn, England
@virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off
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Vincent Brindle 🔶🌍🇪🇺🏴
(@FunnyTrickster) reported
from
Burnley, England
@jmtb18 @virginmedia @Virgin_Victoria Issues in Burnley too. It's been up and down like a yoyo. TV box light keeps flashing too.
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Moose And Me
(@mooseandme1) reported
from
Great Harwood, England
@virginmedia you’ve sent me an outrageous bill with £35 in charges that you said you were waiving. Non of your call centres are open (undertandably) I cant get text support & there’s no other help available. You are going to bill me £120 for a £50 service and I can stop you.
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𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ
(@MATTYB00SH) reported
from
Burnley, England
Switching broadband providers from Virgin Media to Sky is proving to be such a bad decision while trying to work from home these last 5 weeks. Multiple connection drops every morning. It's a poor situation when tethering to your phone data is far more reliable. @SkyHelpTeam
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Saeed Uchiha
(@saeedahmed0) reported
from
Burnley, England
@virginmedia your internet is awful! I’m not paying for a black box that flashes lights. Fix up
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Shadie
(@shadiebrfc_) reported
from
Accrington, England
Virgin media are so shit!!
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Sam McCartney
(@SamMcCartney) reported
from
Rawtenstall, England
@Craig273 @virginmedia No. I just want to cancel sky sports as for £31.75 a month I don’t get the use out of it. I was lied to saying it would affect my package discount. I already get BT sport for free and if Amazon will be streaming more it’s pointless
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Jade
(@jademelia99) reported
from
Cowling, England
Trying to cancel my @virginmedia contract yet no one will answer the phone or the online chat service. Such bad customer service
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.
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Marsoma
(@Marsoma) reported
from
Blackburn, England
@virginmedia Yes I’ve done all that. There was an issue in the post code but it says it’s sorted now, but it’s not. Still nothing at all!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AFR1
(@AFR1uk) reported
To the @virginmedia Customer service employee that thought they were funny connecting me to a department that was obviously closed to get off the phone.. Don’t worry, I was recording the phonecall too. Shout you at 9am. Absolute 🍩
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Matt Hodgetts
(@MattHodgetts) reported
@virginmedia any idea when TQ3 broadband and TV issues will be resolved?
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Els Freshwater
(@blacksladder) reported
@virginmedia Both. Online no help as page wouldn’t load
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Daniel stewart
(@Dstewart1993) reported
@virginmedia Bot how do I cancel not messing around
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Justin 🇺🇦
(@J4Y_DEE) reported
@virginmedia Hi, the support is the basics, which of course I have done already before tweeting. It’s been happening for a while, I haven’t got time to chat now, like most people I just watch it on the normal HD channel. And want to watch Tv rather than sort a problem out.
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Chrisy Wills
(@ChrisyWills) reported
@virginmedia I need to cancel the engineer coming to my house on Saturday but your site doesn't allow me to cancel, can you do it if I dm my details?
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Zel Daily
(@zhel_weekly) reported
@virginmedia Please send the team, the best of them to fix this recurring problem! I need internet for work and cannot constantly be having these issues. Thank you.
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sam
(@samsamhailey) reported
@virginmedia for the past 5 days I've had 5-6 calls from you per day. When I answer its just heavy breathing and then a hang up. WTF. I just cancelled my service so you are stalking me?
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Sarah Elise
(@sec_mcfc) reported
@virginmedia We will contact sky and yourselves. Are virgin going to reinstate us the fees in which we will be charged? You cannot tell people 12 hours before that you cannot fulfil a service booked over a month ago and leave people without internet, phone and television.
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Gareth Rider-Smith
(@gazbullsfan22) reported
@virginmedia Will be raising our complaint online or via writing. Eventually we got a member of your team that could see the problem and our issue and sorted it shame all your staff can’t deal with issue appropriately.