Virgin Media Outage Report in Old Laund Booth, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Old Laund Booth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Old Laund Booth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Old Laund Booth, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Bacup, Hebden Bridge, Rossendale District, Burnley, Nelson, Accrington, Clitheroe and Oswaldtwistle.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
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| Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Old Laund Booth, England
Latest outage, problems and issue reports in Old Laund Booth and nearby locations:
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Jade
(@jademelia99) reported
from
Cowling, England
Trying to cancel my @virginmedia contract yet no one will answer the phone or the online chat service. Such bad customer service
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Marsoma
(@Marsoma) reported
from
Burnley, England
@virginmedia Had no internet and TV service for over 24hrs now, can’t get through on the phone and it says the broadband issues are sorted on the service check online...it isn’t.
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andrew day
(@dazzle961) reported
from
Blackburn, England
@virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off
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Tariq Mahmood
(@mrtariqmahmood) reported
from
Burnley, England
@virginmedia lnternet very intermittent. Router fault. But you won't send replacement so I am changing to Vodafone. Sick to death of the awful service I get from Virginmedia.
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Emily
(@EmilyMc767) reported
from
Blackburn, England
@virginmedia It’s a media account, but it was more about the quality of the call. It’s not the way to treat a customer. Thanks
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Wes Odell
(@wesleyjodell) reported
from
Rawtenstall, England
@PaddyTheBaddy @virginmedia Agreed. It’s terrible. Il be changing when my contract is up
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RC
(@ryanchapmanx) reported
from
Blackburn, England
How to waste my time 2019 - @virginmedia sort your customer service out :)
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Shadie
(@shadiebrfc_) reported
from
Accrington, England
Virgin media are so shit!!
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Marsoma
(@Marsoma) reported
from
Blackburn, England
@virginmedia Yes I’ve done all that. There was an issue in the post code but it says it’s sorted now, but it’s not. Still nothing at all!
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Salma Khan
(@Salma_abdx) reported
from
Great Harwood, England
@virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.
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Moose And Me
(@mooseandme1) reported
from
Great Harwood, England
@virginmedia you’ve sent me an outrageous bill with £35 in charges that you said you were waiving. Non of your call centres are open (undertandably) I cant get text support & there’s no other help available. You are going to bill me £120 for a £50 service and I can stop you.
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officialBtown
(@btownofficial_) reported
from
Rawtenstall, England
@virginmedia why is it taking so long to sort out the fifa issue it’s *************** everyone who are on VM and want to play futchamps why can’t you give us a time scale on when it should be ready @NepentheZ @Itshaber @Marshall89HD
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RC
(@ryanchapmanx) reported
from
Blackburn, England
@geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia broadband down AGAIN until 3pm today, means ill be working all evening to make up for not being able to do things today!
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D J Bowers
(@djbowers14) reported
from
Great Harwood, England
Moved from @skytv to @virginmedia after 8 years and being a VIP customer with Sky. Poor service and a huge increase in price. Lost a longstanding customer. Now to try Virgin Media and see how this goes.
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.
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liquidBorn
(@liquidborn) reported
from
Burnley, England
@virginmedia broadband has just gone down in BB12, I work completely from home so this is extremely frustrating for me. Please help. Router has been restarted twice.
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Sam McCartney
(@SamMcCartney) reported
from
Rawtenstall, England
@Craig273 @virginmedia No. I just want to cancel sky sports as for £31.75 a month I don’t get the use out of it. I was lied to saying it would affect my package discount. I already get BT sport for free and if Amazon will be streaming more it’s pointless
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Saeed Uchiha
(@saeedahmed0) reported
from
Burnley, England
@virginmedia your internet is awful! I’m not paying for a black box that flashes lights. Fix up
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𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ
(@MATTYB00SH) reported
from
Burnley, England
Switching broadband providers from Virgin Media to Sky is proving to be such a bad decision while trying to work from home these last 5 weeks. Multiple connection drops every morning. It's a poor situation when tethering to your phone data is far more reliable. @SkyHelpTeam
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MrJakosaurus
(@MrJakosaurus) reported
@virginmedia Internal feedback provided is all the email said. Not much use to us! It’s not an area issue or anything, it’s a known issue with any prior Hub to the Hub 5. The Hub 5 solves a lot of issues!
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Jarryd Mulligan 🇺🇦
(@JarrydMulligan) reported
@virginmedia Hello, I’ve left it a few days now for the issue to be resolved but I am still unable to log in to virgin media go
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therightplace
(@therightplace11) reported
@virginmedia please train your customer support to not disconnect their customer calls when they cannot answer a question. It must be daunting for them when the answer to a question is scripted.
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Ray Price
(@DocxxRay) reported
@virginmedia Wired from the router between 2 and 6 Mbps download and 0.1 upload. It has already been confirmed this is a local area network issue
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Oli Norrington
(@OliNorrington) reported
@virginmedia Bad! I called 0345 454 1111 and it recognised the issue but said it won’t be fixed until 4pm. Do you have any more information? Is this recurring issue ever going to be fixed or is my internet access now always just a roll of the dice? What are my options?
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James Moran #ItsHappening 🇬🇧🇺🇦
(@Jpjm1964) reported
Call just now from 01422 382048, caller claimed to be @virginmedia & had noticed suspicious internet activity! When pointed out I don't have Virgin she stated ISPs share info and work jointly! Said I'd never heard such a load of tosh & she put the phone down! Beware! #scammers
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MrJakosaurus
(@MrJakosaurus) reported
@virginmedia For us it’d be for our entire house via a 2.5G ethernet switch. Other issues are to do with ping time, jitter and packet loss when the Hub 4 is reaching max download/upload speeds that it can handle. Not great for gaming. Just don’t understand how a complaint can be just closed.
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Monica Patel 💜💙
(@MonPatel18) reported
@virginmedia It was returned a month ago. You should review the process in that case as it is not customer friendly at all - there is no way to respond on the auto emails/texts and then to receive an email telling me I will be charged for it. How long does it take to add it back to the system
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Jenny
(@Jenny_Wren_44) reported
@virginmedia Trying to make yourself understood to your call centre colleagues is very time consuming and exasperating. Numerous calls over 2 days passed from pillar to post and issues still not resolved. Very poor.
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Carina Crain
(@mummycrain) reported
@virginmedia The loss of service at the beginning of July. Days with no Internet and we work from home