Virgin Media outages and service status in Brierfield, England

Problems in the last 24 hours in Brierfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brierfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brierfield, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Nelson, Burnley, and Darwen.

City	Problem Type	Report Time
Blackburn	Internet	19 hours ago
Blackburn	Internet	2 days ago
Blackburn	Wi-fi	2 days ago
Blackburn	Wi-fi	3 days ago
Blackburn	Internet	3 days ago
Blackburn	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Brierfield, England

Latest outage, problems and issue reports in Brierfield and nearby locations:

• 
  Hol (@HolGaffneyx) reported 1 second ago from Blackburn, England

  @virginmedia Still nothing, we were told 24 hours and they would call but still no call, wondering if you can tell me how long this will take? Cause I'll cancel and go elsewhere

• 
  Sharon Bradbury (@SharonBradbury) reported 29 seconds ago from Haworth, England

  @virginmedia you have an exposed wire that goes down the side of my house and across my back garden so you’re able to provide a service to some houses below. I can’t find any written consent from the previous owners of the house. Major work will be starting soon...

• 
  Matthew Stansfield (@matt_stanny) reported 2 minutes ago from Burnley, England

  @virginmedia It says not on there but when I call the support number there is a recorded message saying there is an issue and engineers are working on it.....been same all week.

• 
  Ian Cardy (@IanCardy2) reported 3 minutes ago from Rawtenstall, England

  Service from @virginmedia is disgusting for existing customers! Dial 150 hold for 20mins someone answers but can hardly speak English then hang up when I ask for a new deal #customerservice try calling back & it’s busy so “sorry can’t help today call tomorrow 8am some of us work!

• 
  Matthew Stansfield (@matt_stanny) reported 3 minutes ago from Burnley, England

  @virginmedia @virginhelp any chance you can sort the internet issues in BB11, it’s a nightmare at the moment!

• 
  'Motivated And Confident' Mags (@dejkirkby) reported 4 minutes ago from Burnley, England

  @virginmedia @btsport as a VM customer with the BT Sport add-on, can you explain to me the idea behind having the only reason I have the BT Sport add-on, UFC, having major events locked behind a secondary paywall and then still increasing the package cost. Not only double

• 
  'Motivated And Confident' Mags (@dejkirkby) reported 6 minutes ago from Burnley, England

  @WilfSauce @WrestlingJebus @Archiebald_C I have Virgin Media, so haven't had to use TVPlayer personally, but I know of people who have and it's worked perfectly fine. I believe there is a rolling contract for the service of £6.99 after the event so make sure you cancel afterwards.

• 
  Emily (@EmilyMc767) reported 7 minutes ago from Blackburn, England

  @virginmedia It’s a media account, but it was more about the quality of the call. It’s not the way to treat a customer. Thanks

• 
  Ian Lumsden (@ianlumsden) reported 10 minutes ago from Burnley, England

  @virginmedia I have been trying to get through to customer service for the past two days, the call is usually immediately rejected or I am told the call waiting time is an hour. I have had enough and as soon as I get through I am cancelling my account. 😡

• 
  strange little Flo (@FloButcher84) reported 17 minutes ago from Blackburn, England

  @virginmedia still no broadband in bb3 area since Thurs & update now says tomorrow for fix. Shocking customer service, why can't you tell your customers what is happening instead of saying an engineer is on the way on the updates, at least then we would know what to expect

• 
  nevynxxx (@nevynxxx) reported 20 minutes ago from Rawtenstall, England

  @virginmedia I understand your call centres are suffering, but 2 hours for text chat support and a phone line that 4 menu levels deep hangs up is not good enough. Massively annoyed and time wasted.

• 
  patricia foy (@PattipooFoy) reported 23 minutes ago from Blackburn, England

  @virginmedia No TV from 23rd December till 29th! Got a new box fitted, okay for about a week then started playing up again! Spent 3 hours on the phone Thursday night trying to sort to no avail...need an engineer to come out again...but no idea how to arrange!! Terrible service 😑

• 
  𝑺𝒖𝒃𝒉𝒂𝒏 🇵🇸 ⏱ (@subz_1) reported 23 minutes ago from Accrington, England

  At this point I don’t know whether my snapchat is down or my WiFi is aids #virginmedia

• 
  D J Bowers (@djbowers14) reported 23 minutes ago from Great Harwood, England

  Moved from @skytv to @virginmedia after 8 years and being a VIP customer with Sky. Poor service and a huge increase in price. Lost a longstanding customer. Now to try Virgin Media and see how this goes.

• 
  Shadie (@shadiebrfc_) reported 24 minutes ago from Accrington, England

  Virgin media are so shit!!

• 
  𝐂𝐨𝐮𝐫𝐭𝐧𝐞𝐲 𝐀𝐥𝐞𝐱𝐚𝐧𝐝𝐫𝐚 (@courtsthomasx) reported 29 minutes ago from Blackburn, England

  @virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.

• 
  Danny Bolton (@dwb89) reported 29 minutes ago from Altham, England

  Yet again @virginmedia having technical problem on the payment line what a joke this company has become 14 years with them think it’s time to change. And still no word on bill reduction after the down time last week

• 
  Sam McCartney (@SamMcCartney) reported 42 minutes ago from Rawtenstall, England

  @Craig273 @virginmedia No. I just want to cancel sky sports as for £31.75 a month I don’t get the use out of it. I was lied to saying it would affect my package discount. I already get BT sport for free and if Amazon will be streaming more it’s pointless

• 
  Sally O'Donnell (@SallyOdonnell) reported 50 minutes ago from Burnley, England

  @virginmedia Hi thank you however a good start would be you to know your client base. Some of us are just not tech savvy and being talked to like an idiot is not the way to win hearts and minds let alone customer loyalty. Felt very undermined and very disappointed.

• 
  #hellomynameisSuzie (@suziealderton) reported 54 minutes ago from Silsden, England

  @virginmedia absolutely rubbish service since we left @skytv and went over to you. Tv/broadband/phone off again on the whole of our estate-not much help to people working from home. Wont be renewing our contract with you, and will be checking how soon we can cancel!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fretz8 (@FretzFNBR) reported 5 minutes ago

  @nickncs_cP @zexyvfx @Acttx I’m virgin media aswell it’s not a virgin media problem

• 
  christine (@jaffajsoh) reported 11 minutes ago

  @virginmedia my virgin tv isn’t working. Done everything I’m supposed to do. Do not want to wait 24 hours to see if it’s resolved - I pay for a service I’m not getting. Please help

• 
  Adrian Weale (@Edeaulx) reported 11 minutes ago

  I would contact you directly @virginmedia but your 'My Virgin Media' website won't allow me to sign in. I assume that this kind of obstructiveness is what got you fined so lavishly by @Ofcom

• 
  funkeechicken (@funkeechicken1) reported 13 minutes ago

  @virginmedia @markkinga Hey, Virgin Media do you do a service in SA69?

• 
  Joanna Ayliffe (@joanna_ayliffe) reported 17 minutes ago

  @virginmedia how do you manage to charge me for a service you barely provided but won't let me bill you £25 for an engineer who did not arrive between 8 and 12 on the day in question?

• 
  Maureen (@lifeisnuts123) reported 18 minutes ago

  @trapdoor456 @virginmedia Been with 4 providers so far inc Virgin and all been terrible when it comes to sorting problems. Pot luck I think. Can't wait to get away from the one I'm with now when the contract runs out.

• 
  Ken Quinn (@Quinny1808) reported 20 minutes ago

  @trapdoor456 @virginmedia I have had You Fibre for 2 1/2 years and had no issues

• 
  Asha rollawin (@quizrollawin) reported 23 minutes ago

  @virginmedia I'm a former customer and want to make a complaint but this isn't possible online without having a VM account - so how can people complain as former customers who are owed money?

• 
  British and annoyed (@_J_8_7_) reported 23 minutes ago

  @trapdoor456 @virginmedia Definately going to look into them now. Worst part about Virgin is the inconsistent price rises as soon as the contract is up. Had to leave them and join as a new customer pretty much every year just to nearly half the monthly payment. ******* ridiculous.

• 
  Sophie (@sophm108) reported 24 minutes ago

  @virginmedia - recordings on my TV hasnt worked for 2 days now. Ive tried restarting , checking connection etc but still having issues. Once again paying for a service that im not receiving