Virgin Media

Virgin Media Outage Report in Brierfield, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Brierfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brierfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Brierfield, Lancashire, England 12/11/2024 04:30

December 11: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Brierfield, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Burnley, Skipton, Rossendale District, Blackburn, Clitheroe, Accrington, Oswaldtwistle and Nelson.

Loading map, please wait...
City Problem Type Report Time
United KingdomBurnley Total Blackout
United KingdomBurnley Internet
United KingdomSkipton Wi-fi
United KingdomBurnley E-mail
United KingdomRossendale District Total Blackout
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Brierfield, England

Latest outage, problems and issue reports in Brierfield and nearby locations:

  • FloButcher84 strange little Flo (@FloButcher84) reported from Blackburn, England

    @virginmedia Yeah I've seen that already thanks, but it's not going to help the kids with accessing homework online. no I am not on a B account as of yet as I have only just started out in the last week 😑 but even if I was on a B account it would still be off so doesn't make any difference

  • WillBr1875 Will_BRFC.1875 (@WillBr1875) reported from Great Harwood, England

    @virginmedia Hi , I just wanted to ask if you could help me concerning my Internet at home , its not been working all weekend at all, it connects but nothing please can we sort the problem ASAP Thank You

  • Elisabet0490 🪷Elisabet🪷 (@Elisabet0490) reported from Blackburn, England

    @virginmedia my internet has been suffering drop outs all day, now I have no working TV or internet. Being told it's my equipment when it never is, it's getting old that excuse. I will apparently have to wait 3 days for "an engineer to come out" - I can't I have to go to work 😤

  • wightpie Wightpie (@wightpie) reported from Blackburn, England

    @virginmedia Also given that link is for postal marketing how exactly does that help with phone calls? As it stands your systems are non-compliant

  • LiamKenniford Liam Kenniford (@LiamKenniford) reported from Burnley, England

    @virginmedia are you having problems in BB10 area?? Can’t get any internet access

  • IanForrest10 Ian Forrest (@IanForrest10) reported from Blackburn, England

    @virginmedia Plugged in new Wi-Fi hub all good. Paired new remote with box but upgrade to box failed error code M63. Bot is all over place customer service rep basically non-engineer saying turn it off on again!

  • LovecloughKev Kevin Kitten (@LovecloughKev) reported from Rawtenstall, England

    @virginmedia Why is your WhatsApp chat so rubbish for the 4th time i have been kicked off. Terrible service

  • FloButcher84 strange little Flo (@FloButcher84) reported from Blackburn, England

    @virginmedia still no broadband in bb3 area since Thurs & update now says tomorrow for fix. Shocking customer service, why can't you tell your customers what is happening instead of saying an engineer is on the way on the updates, at least then we would know what to expect

  • IamAbulShelby 𝔸𝕓𝕦𝕝|𝕊𝕙𝕖𝕝𝕓𝕪 (@IamAbulShelby) reported from Burnley, England

    @virginmedia @BexInfante mine is now not working at all

  • MATTYB00SH 𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ (@MATTYB00SH) reported from Burnley, England

    @virginmedia Yes it works on my phone browser, but not on laptop, so I'll just continue using that method, thanks. One more question; Why do your customer support agents ask for a security password that I use when speaking to an agent, despite being a new customer and haven't set this up yet

  • Rebecccakate ☺️ (@Rebecccakate) reported from Great Harwood, England

    @virginmedia £150 a month and the internet doesn’t even work. Amazing. Can’t wait to cancel that.

  • jaswinburne1 James Swinburne (@jaswinburne1) reported from Silsden, England

    @virginmedia No one has offered a resolution. I have the same conversation time & again.... “I have reset your router”

  • WillBr1875 Will_BRFC.1875 (@WillBr1875) reported from Great Harwood, England

    @virginmedia There isn't anything that could help with the problem because I don't fully understand what everything is or means etc It could do with a technician to have a look, something similar as happened before and you sent a technician out

  • jaswinburne1 James Swinburne (@jaswinburne1) reported from Silsden, England

    @virginmedia It’s technical issues with the broadband and network stability issues. No one wants to help, I’ve spoken to 3 technicians and no one has offered a resolution. Joke

  • NJWesthead NJW (@NJWesthead) reported from Rawtenstall, England

    @virginmedia Broadband/TV outage until 2:35pm but can’t register a loss of service as page doesn’t load. On 4G so problem is with you. Why advertise you’ll compensate if there’s no way to get it?!

  • PattipooFoy patricia foy (@PattipooFoy) reported from Blackburn, England

    @virginmedia No TV from 23rd December till 29th! Got a new box fitted, okay for about a week then started playing up again! Spent 3 hours on the phone Thursday night trying to sort to no avail...need an engineer to come out again...but no idea how to arrange!! Terrible service 😑

  • suziealderton #hellomynameisSuzie (@suziealderton) reported from Silsden, England

    @virginmedia absolutely rubbish service since we left @skytv and went over to you. Tv/broadband/phone off again on the whole of our estate-not much help to people working from home. Wont be renewing our contract with you, and will be checking how soon we can cancel!

  • WainwrightDean Dean Wainwright (@WainwrightDean) reported from Accrington, England

    @virginmedia Thanks for fixing it this morning, I trust given I’d no service for circa 36hrs I’ll see a credit upon my next bill?

  • wightpie Wightpie (@wightpie) reported from Blackburn, England

    @virginmedia So why then a) does it specify postal and b) not provide a field for mobile number. At best it’s misleading and at worst incompetent

  • FloButcher84 strange little Flo (@FloButcher84) reported from Blackburn, England

    @virginmedia bb3 area: internet has been down since yesterday morning & update it's not going to be fixed till tomorrow. I have a online business to run & kids need to do their homework online, can't stream any tv either. Can I ask what the issue is & why its taking so long?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ceefaxretro ceefaxretromug (@ceefaxretro) reported

    @virginmedia I want to get it off my credit file so tried to set a payment plan up I was told I couldn't, I was offered a settlement of £60 which I agreed to but the handler would not agree to send me confirmation the account was clear before closing the complaint

  • konrkonrkonr konr🌱-🎙DAM EP 4 SOON (@konrkonrkonr) reported

    Man **** virgin media outages (do not respond to this tweet, employee of virgin media)

  • LDonald101 L.i.am (@LDonald101) reported

    @uk_domain_names @Dervlen What network does virgin work off? #RoamingCharges #virginmedia @virginmedia are you introducing roaming charges?

  • amy_beddis Amy Beddis (@amy_beddis) reported

    @virginmedia terrible customer service- been with you for the past few years (despite terrible b/band- so that we have had to buy a router!)&now you are charging us double for the same package! Only thing you can offer us is a deal £25 more p/month than a new customer would pay?!

  • ScuzzedFanKyra Scuzzed hypeman (@ScuzzedFanKyra) reported

    @virginmedia fix my Internet thanks

  • frogncat 🎵USIC! Club Elite 😍 (@frogncat) reported

    @virginmedia So to clarify you've not added any additional help to my post, thread or issue and confirm that I have gone through the best way to resolve my issue? And has added additional stress to resolve the issues. Smh. I really hope the WiFi pod's work.

  • haq_suleman Suleman Haq (@haq_suleman) reported

    @virginmedia No, there's not, even rebooting it doesn't fix it. It happens several times per day at the moment, and at various times... And it's starting to drive me insane.

  • KimBaker19 Kim Yates (@KimBaker19) reported

    @virginmedia internet down AGAIN in TF7! What’s going on??

  • CraigJMackenzie Craig Carrera (@CraigJMackenzie) reported

    @virginmedia Yes it's been rebooted and my SSIDs have been separated out into 2 channels as well. It's not great usually tbh but over the past week service has been shocking

  • ceefaxretro ceefaxretromug (@ceefaxretro) reported

    @virginmedia I also was said that I woukd recieve a managers call yesterday but that also never happened they probably called my number from 3 years ago