Virgin Media Outage Report in Brierfield, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brierfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brierfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Brierfield, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Todmorden, Bacup and Burnley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brierfield, England
Latest outage, problems and issue reports in Brierfield and nearby locations:
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D J Bowers
(@djbowers14) reported
from
Great Harwood, England
Moved from @skytv to @virginmedia after 8 years and being a VIP customer with Sky. Poor service and a huge increase in price. Lost a longstanding customer. Now to try Virgin Media and see how this goes.
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andrew day
(@dazzle961) reported
from
Blackburn, England
@virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off
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RC
(@ryanchapmanx) reported
from
Blackburn, England
@geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia broadband down AGAIN until 3pm today, means ill be working all evening to make up for not being able to do things today!
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liquidBorn
(@liquidborn) reported
from
Burnley, England
@virginmedia broadband has just gone down in BB12, I work completely from home so this is extremely frustrating for me. Please help. Router has been restarted twice.
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.
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Tariq Mahmood
(@mrtariqmahmood) reported
from
Burnley, England
@virginmedia lnternet very intermittent. Router fault. But you won't send replacement so I am changing to Vodafone. Sick to death of the awful service I get from Virginmedia.
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officialBtown
(@btownofficial_) reported
from
Rawtenstall, England
@virginmedia why is it taking so long to sort out the fifa issue it’s *************** everyone who are on VM and want to play futchamps why can’t you give us a time scale on when it should be ready @NepentheZ @Itshaber @Marshall89HD
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
Just bought Rocketman from @virginmedia don’t waste your money. It won’t play or even open £13.99 wasted... #crap #rubbish #terrible
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
@SkyHelpTeam @SkyUK @virginmedia are quick enough to take your money but not so quick to help out when things go wrong...
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
@virginmedia Yes, it’s rubbish. The service you provide is really poor. All you ever get told to do is switch of and reboot. Never works.
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Shadie
(@shadiebrfc_) reported
from
Accrington, England
Virgin media are so shit!!
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Wes Odell
(@wesleyjodell) reported
from
Rawtenstall, England
@PaddyTheBaddy @virginmedia Agreed. It’s terrible. Il be changing when my contract is up
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Jade
(@jademelia99) reported
from
Cowling, England
Trying to cancel my @virginmedia contract yet no one will answer the phone or the online chat service. Such bad customer service
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RC
(@ryanchapmanx) reported
from
Blackburn, England
How to waste my time 2019 - @virginmedia sort your customer service out :)
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Saeed Uchiha
(@saeedahmed0) reported
from
Burnley, England
@virginmedia your internet is awful! I’m not paying for a black box that flashes lights. Fix up
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Emily
(@EmilyMc767) reported
from
Blackburn, England
@virginmedia It’s a media account, but it was more about the quality of the call. It’s not the way to treat a customer. Thanks
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Sharon Bradbury
(@SharonBradbury) reported
from
Haworth, England
@virginmedia you have an exposed wire that goes down the side of my house and across my back garden so you’re able to provide a service to some houses below. I can’t find any written consent from the previous owners of the house. Major work will be starting soon...
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Sharon Bradbury
(@SharonBradbury) reported
from
Haworth, England
@virginmedia We are a customer but this particular cabling just services the houses below.
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Salma Khan
(@Salma_abdx) reported
from
Great Harwood, England
@virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DANIELLE DONNELLY
(@SCALIWAG12) reported
@virginmedia No that's the problem from your end everything looks alright...I have tried to change to a new house phone ...was suppose to get an adapter the fits into the router but nothing has been sent!
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Will Wright
(@the_plane_guy) reported
@virginmedia Yes, it always comes back as no issues! Yet I can’t use the internet to watch tv
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trumpocalypse
(@trumpsquiff) reported
@virginmedia No, because that doesn't help at all. Still waiting for a call back. Meant to be 48 hours. It's been a week
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Pauline Davidson
(@talkalot34) reported
@virginmedia broadband down again, update please
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Murray Sharp
(@sharpmurray) reported
@virginmedia You know under the customer service excellence guidelines, you’d firstly establish the customers needs and preferences for contact. I think that has been fairly established but you’ve decided to ask me to go down a different route to find my own answer. Interesting 🤔
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🌺Harley🌺
(@_HarleyAnn_) reported
@virginmedia when will the broadband issues in MK41 be resolved? The connection has been dropping constantly since Wed and I’ve had no connection all day today. Status page shows no issue but there clearly is. Terrible service!
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🌺Harley🌺
(@_HarleyAnn_) reported
@virginmedia I’ve run all of these checks multiple times & I’ve rebooted multiple time, but none of it resolves the issue. There is clearly a wider issue as I can see a number of issues being highlighted by other customers, but you don’t appear to be doing anything to resolve the issue
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Jonathan
(@AdmiralJFG) reported
@virginmedia I normally use my own equipment but I have reset the VM router back to factory settings and diagnostics test which doesn’t tell me anything useful. Still getting packet loss when just using VM router. So is there an issue in the RG22 4DS area as the error isn’t on my end.
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Lawrence
(@Chemfund) reported
@virginmedia Yes, tried all connections. This started last weekend when we thought she had left a call still on as ringing her number gave a busy signal.
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Alasdair Mackenzie
(@AlasdairMack86) reported
@LesleyTBaird @TPASScotland @virginmedia Typical of Internet service providers today.