Virgin Media Outage Report in Brierfield, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brierfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brierfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Brierfield, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Rossendale District, Accrington, Burnley, Nelson, Clitheroe, Blackburn and Oswaldtwistle.
| City | Problem Type | Report Time |
|---|---|---|
 Rossendale District |
Internet | |
| Accrington |
Internet | |
| Burnley |
Internet | |
| Nelson |
Phone | |
| Rossendale District |
Internet | |
| Burnley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brierfield, England
Latest outage, problems and issue reports in Brierfield and nearby locations:
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Shigufta khan
(@Shigufta1) reported
from
Blackburn, England
@virginmedia Problems with my TV very frustrating not being able to speak to anyone. For a communication provider the service being offered is not acceptable
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gsouthy_25 🏆 LIVERPOOL FC 👊🏼
(@gsouthy) reported
from
Great Harwood, England
@virginmedia How are things?? Footpath left full of mud. Having to clean footwear off or remove before coming into the house! The whole length of the footpath in front of the houses where your workers have been is a disgrace. Not even rain has washed it clean!! Terrible standard of work! 😤
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Daz Mckavett
(@Dazmac1882) reported
from
Burnley, England
@virginmedia Came back on early hours this morning but it's been awful for a while, same as the rest of my family I'll be leaving without a cancellation fee tomorrow
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nevynxxx
(@nevynxxx) reported
from
Rawtenstall, England
@virginmedia I understand your call centres are suffering, but 2 hours for text chat support and a phone line that 4 menu levels deep hangs up is not good enough. Massively annoyed and time wasted.
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scott boyle
(@scottboyle6) reported
from
Burnley, England
@virginmedia the worse customer services ever! Passed to 4 different departments for 15 mins only to be cut off.
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Daz Mckavett
(@Dazmac1882) reported
from
Burnley, England
@virginmedia because you are providing a service that doesn't work, i presume i can leave without a fee
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𝐂𝐨𝐮𝐫𝐭𝐧𝐞𝐲 𝐀𝐥𝐞𝐱𝐚𝐧𝐝𝐫𝐚
(@courtsthomasx) reported
from
Blackburn, England
@virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.
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🚩Bazza B 🏴
(@bazza_bee78) reported
from
Burnley, England
@virginmedia No mention of any temporary resolutions or any form of compensation for the loss of service
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Nicky
(@NickyRobbo80) reported
from
Blackburn, England
If 2020 was an Internet provider it would be @virginmedia Solve the problem of losing IP address by restarting router. It was restarting the router that caused it. Restarted anyway and now the router won't connect to the Internet and all devices say no IP address #stressed
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Hol
(@HolGaffneyx) reported
from
Blackburn, England
@virginmedia Still nothing, we were told 24 hours and they would call but still no call, wondering if you can tell me how long this will take? Cause I'll cancel and go elsewhere
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Moose And Me
(@mooseandme1) reported
from
Great Harwood, England
Cracks me up that the main feature of BT’s internet provision currently being advertised is that it breaks! And you can book a slot to fix it Why not invest your advertising budget in stopping it from breaking? Not to be smug but (touch wood) @virginmedia has never conked out!
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Dave R
(@SmartCoffeeOff1) reported
from
Blackburn, England
What do a pay for, I'm trying to watch football on now TV and losing Internet all the time, pay for a top package and **** service, @Virgin #internet #virginmedia #broadband
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Jo D #KaftrioNow
(@jodavidson65) reported
from
Nelson, England
@virginmedia very poor of you
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Daz Mckavett
(@Dazmac1882) reported
from
Burnley, England
You've out done yourselves today @virginmedia It's usually poor but your broadband today has been on a completely different level of poor
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Matthew Stansfield
(@matt_stanny) reported
from
Burnley, England
@virginmedia It says not on there but when I call the support number there is a recorded message saying there is an issue and engineers are working on it.....been same all week.
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Matthew Stansfield
(@matt_stanny) reported
from
Burnley, England
@virginmedia @virginhelp any chance you can sort the internet issues in BB11, it’s a nightmare at the moment!
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🚩Bazza B 🏴
(@bazza_bee78) reported
from
Burnley, England
@virginmedia Waiting on an engineer now, none available until Saturday pm. That will be over 3 days without any service.
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Sam Yates
(@Sam_yates4) reported
from
Old Laund Booth, England
@neilayates @virginmedia I believe they were the "3rd Party" that also caused the Microsoft 365 outage which killed our session yesterday!
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Ian Lumsden
(@ianlumsden) reported
from
Burnley, England
@virginmedia I have been trying to get through to customer service for the past two days, the call is usually immediately rejected or I am told the call waiting time is an hour. I have had enough and as soon as I get through I am cancelling my account. 😡
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Tony Mulgrew
(@cheftonymulgrew) reported
from
Ripponden, England
@SheilaDillon @virginmedia Vodafone not much better waited 6 weeks to have my issue sorted. Only interested in profit not the customers
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alice Brett
(@ARBrett) reported
@virginmedia your agent just ended the conversation on me during live chat whilst I was asking a question...?! I have no internet for 2 days, and have been told it will be another 7 days to fix? It also says no issues in my area so had been jumping through your self-fix for days
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David
(@David11445036) reported
@virginmedia returning a set box. Yodel do not list you as a customer yet your website states to take the parcel to a shop for them to pick up?
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Michelle 🙃🙄
(@itsonlyshell) reported
Virgin media is actually diabolical.....internet's gone down so much in last 4 weeks 😡
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Greg Mulcahy
(@GregMulcahy4) reported
@RTEplayer For the umpteenth time, I'm asking you to please sort out the problem with the player on the virgin media cable tv platform, whereby every time an ad plays, the audio is lost. Or else I'm going to stop paying the license fee. This has been ongoing since last year.
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Jake Reeve
(@JakeJakeyreeve) reported
Is anyone else in the Cr0 area have wifi issues with @virginmedia ?
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Jess
(@jesscking1) reported
@virginmedia @PaulOneill69 Hi! I've been having the same issue, I've tried Firefox and Chrome as it thought it might be an issue with the browser, but virgin TV go won't load on my laptop at the moment.
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Katie Dent
(@KatWuh) reported
@virginmedia 2/2 was told technician would ring before the end of the day. Still no call and internet is worse than ever - non existent or so slow things can’t load. Help please. Website says no known issues in my area which is clearly incorrect….
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efenda
(@efendaTv) reported
Man **** @virginmedia been having 20-40% packet loss for days
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Jack Sadler
(@Jacksadler03) reported
@virginmedia Hi, The issue is it’s been intermittent for a few weeks and the hub stops working and I have to reset it. So being told after 48 minutes to reset it was a waste of time. Especially when the agent barely spoke to me and I had to keep asking him do I need to do anything to help.
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Michael lee
(@Michael56370476) reported
@virginmedia hi already tweeted but can't find it - so take 2. have received a text to say all my data is used up yet my dashboard gives me 1 Gb left? confused - I am. Help !