Virgin Media Outage Report in Brierfield, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brierfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brierfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Brierfield, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Burnley, Rossendale District and Bacup.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Brierfield, England
Latest outage, problems and issue reports in Brierfield and nearby locations:
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Will_BRFC.1875
(@WillBr1875) reported
from
Great Harwood, England
@virginmedia There isn't anything that could help with the problem because I don't fully understand what everything is or means etc It could do with a technician to have a look, something similar as happened before and you sent a technician out
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🚩Bazza B 🏴
(@bazza_bee78) reported
from
Burnley, England
@virginmedia No mention of any temporary resolutions or any form of compensation for the loss of service
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James Swinburne
(@jaswinburne1) reported
from
Silsden, England
@virginmedia It’s technical issues with the broadband and network stability issues. No one wants to help, I’ve spoken to 3 technicians and no one has offered a resolution. Joke
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James Swinburne
(@jaswinburne1) reported
from
Silsden, England
@virginmedia No one has offered a resolution. I have the same conversation time & again.... “I have reset your router”
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Wightpie
(@wightpie) reported
from
Blackburn, England
@virginmedia Also given that link is for postal marketing how exactly does that help with phone calls? As it stands your systems are non-compliant
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Dave Gracey
(@lamsom) reported
from
Blackburn, England
@virginmedia There’s absolutely nothing wrong with the phone, I can travel to different areas and get 4 bars on my phone and it works no problem, the problem is in the area I live.The reception always used to be fine but for quite some time now it’s been awful, I currently have one bar.
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Dean Wainwright
(@WainwrightDean) reported
from
Accrington, England
@virginmedia Thanks for fixing it this morning, I trust given I’d no service for circa 36hrs I’ll see a credit upon my next bill?
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Will_BRFC.1875
(@WillBr1875) reported
from
Great Harwood, England
@virginmedia Hi , I just wanted to ask if you could help me concerning my Internet at home , its not been working all weekend at all, it connects but nothing please can we sort the problem ASAP Thank You
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🚩Bazza B 🏴
(@bazza_bee78) reported
from
Burnley, England
@virginmedia Waiting on an engineer now, none available until Saturday pm. That will be over 3 days without any service.
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NJW
(@NJWesthead) reported
from
Rawtenstall, England
@virginmedia Broadband/TV outage until 2:35pm but can’t register a loss of service as page doesn’t load. On 4G so problem is with you. Why advertise you’ll compensate if there’s no way to get it?!
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Daz Mckavett
(@Dazmac1882) reported
from
Burnley, England
@virginmedia Came back on early hours this morning but it's been awful for a while, same as the rest of my family I'll be leaving without a cancellation fee tomorrow
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𝔸𝕓𝕦𝕝|𝕊𝕙𝕖𝕝𝕓𝕪
(@IamAbulShelby) reported
from
Burnley, England
@virginmedia @BexInfante mine is now not working at all
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Dave Gracey
(@lamsom) reported
from
Blackburn, England
@virginmedia Your mobile network is crap & your customer service is just as bad.
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Wightpie
(@wightpie) reported
from
Blackburn, England
@virginmedia So why then a) does it specify postal and b) not provide a field for mobile number. At best it’s misleading and at worst incompetent
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#hellomynameisSuzie
(@suziealderton) reported
from
Silsden, England
@virginmedia absolutely rubbish service since we left @skytv and went over to you. Tv/broadband/phone off again on the whole of our estate-not much help to people working from home. Wont be renewing our contract with you, and will be checking how soon we can cancel!
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𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ
(@MATTYB00SH) reported
from
Burnley, England
@virginmedia Yes it works on my phone browser, but not on laptop, so I'll just continue using that method, thanks. One more question; Why do your customer support agents ask for a security password that I use when speaking to an agent, despite being a new customer and haven't set this up yet
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Ian Lumsden
(@ianlumsden) reported
from
Burnley, England
@virginmedia I have been trying to get through to customer service for the past two days, the call is usually immediately rejected or I am told the call waiting time is an hour. I have had enough and as soon as I get through I am cancelling my account. 😡
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Shigufta khan
(@Shigufta1) reported
from
Blackburn, England
@virginmedia Problems with my TV very frustrating not being able to speak to anyone. For a communication provider the service being offered is not acceptable
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Kevin Kitten
(@LovecloughKev) reported
from
Rawtenstall, England
@virginmedia Why is your WhatsApp chat so rubbish for the 4th time i have been kicked off. Terrible service
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Sam Yates
(@Sam_yates4) reported
from
Old Laund Booth, England
@neilayates @virginmedia I believe they were the "3rd Party" that also caused the Microsoft 365 outage which killed our session yesterday!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DarthVonKrome
(@KromeVon) reported
@virginmedia It doesn't do anything, same things happen on 4 different devices and platforms. Why would a reinstall fix issues that show up across multiple platforms? Anyway, maybe if I give it another few years you guys will have a functional version of My virgin media. 🤷
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Adrian Parish
(@AdrianParishUK) reported
@jeffharris_665 @virginmedia Jeff do you use the Virgin hub as your router ? For years now I have only ever used their hub as a modem and installed a third party router. The hub is notorious as being a crap router
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Kevin Nash
(@KevinDNash) reported
@virginmedia That is my point KF there is zero information and you need to try and speak to a VM advisor in India and see how difficult the language barrier is KF however that is no excuse for being rude. Almost 20 years with SKY and never had anyone speak to me like your staff abroad.
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Alex McCarrick
(@AlexMacca1) reported
@virginmedia Ok so clearly the answer is no you don't know when it will be fixed or when there will be an estimate. My neighbours are with BT and they have no problems - is there any reason I should stay with Virgin?
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Old-Bear Kenobi v37.12
(@bucklandbear) reported
@jeffharris_665 @virginmedia Another guy mentioned this- CityFibre are the new kids on the block, getting strong reviews for quality of service and customer service. If yours is dropping out on a schedule that’s 100% Virgin’s problem.
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Neen
(@ninapez) reported
@virginmedia another day working at home and virgin media wifi not working properly. Why does this happen weekly? Can someone get in contact with me ASAP
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Derek McIntyre 💙🏴🇪🇺🇺🇦😷
(@DerekMcIntyre72) reported
@virginmedia Hello, yet again you are taking about Speed 🤬I will repeat the WI-Fi keeps LOSING its signal. A response to that would be helpful
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T-bag
(@Chavapa_99) reported
@virginmedia The only thing holding me back is the speed. I stream and also require it for work... But these new broadband are offering 10x better upload speeds with good reviews and uninterrupted service. Atleast it will be better than having no internet almost every week
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outthere
(@inbetweenar) reported
@virginmedia Nope no message back. I’m refusing to call your useless call centre when all they do is lie to me. DM so I can provide you my details so you can call me for once. Nothing but appalling customer service in the 4 months you’ve been trying to connect me!!!
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Kevin Nash
(@KevinDNash) reported
@virginmedia That is my point KF there is zero information and you need to try and speak to a VM advisor in India and see how difficult the language barrier is however that is no excuse for being rude. Almost 20 years with SKY and never had anyone speak to me like your staff abroad.