Virgin Media Outage Report in Brierfield, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brierfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brierfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Brierfield, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Burnley, Nelson and Accrington.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
TV | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brierfield, England
Latest outage, problems and issue reports in Brierfield and nearby locations:
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
@SkyHelpTeam @SkyUK @virginmedia are quick enough to take your money but not so quick to help out when things go wrong...
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liquidBorn
(@liquidborn) reported
from
Burnley, England
@virginmedia broadband has just gone down in BB12, I work completely from home so this is extremely frustrating for me. Please help. Router has been restarted twice.
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Marsoma
(@Marsoma) reported
from
Burnley, England
@virginmedia Had no internet and TV service for over 24hrs now, can’t get through on the phone and it says the broadband issues are sorted on the service check online...it isn’t.
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Michael Parkinson
(@mikeyparkinson) reported
from
Burnley, England
@virginmedia I have and it says no issues... It was off this AM
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.
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Marsoma
(@Marsoma) reported
from
Blackburn, England
@virginmedia Yes I’ve done all that. There was an issue in the post code but it says it’s sorted now, but it’s not. Still nothing at all!
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Marky T from We Are G4m3rs
(@oO_MarkT_Oo) reported
from
Burnley, England
@virginmedia please can you tell me the service status on BB12 7DF. My speeds are non existent and your service page on the website is down.
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dianeG
(@deghunter) reported
from
Brierfield, England
@virginmedia trying to work from home with regular weekly loss of broadband isn’t a service, it’s a disgrace. Will be leaving
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'Motivated And Confident' Mags
(@dejkirkby) reported
from
Burnley, England
@WilfSauce @WrestlingJebus @Archiebald_C I have Virgin Media, so haven't had to use TVPlayer personally, but I know of people who have and it's worked perfectly fine. I believe there is a rolling contract for the service of £6.99 after the event so make sure you cancel afterwards.
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'Motivated And Confident' Mags
(@dejkirkby) reported
from
Burnley, England
@virginmedia @btsport as a VM customer with the BT Sport add-on, can you explain to me the idea behind having the only reason I have the BT Sport add-on, UFC, having major events locked behind a secondary paywall and then still increasing the package cost. Not only double
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
@virginmedia Yes, it’s rubbish. The service you provide is really poor. All you ever get told to do is switch of and reboot. Never works.
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia broadband down AGAIN until 3pm today, means ill be working all evening to make up for not being able to do things today!
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andrew day
(@dazzle961) reported
from
Blackburn, England
@virginmedia **** off Over £100 !a month for broadband that drops very 5 minutes ******* joke of a company
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Sally O'Donnell
(@SallyOdonnell) reported
from
Burnley, England
@virginmedia Hi thank you however a good start would be you to know your client base. Some of us are just not tech savvy and being talked to like an idiot is not the way to win hearts and minds let alone customer loyalty. Felt very undermined and very disappointed.
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Laurence
(@LaurenceBoom) reported
from
Colne, England
@virginmedia for the past 2-3 weeks I have had issues with on demand content, and the broadband. When I try to play a sky cinema film, the audio plays; but no picture. BBC iplayer is the same! The router is next to the virgin box, so dont understand what is going on.
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Gareth Beck
(@BeckGareth) reported
from
Burnley, England
@virginmedia gone down in BB10 again
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Ian Cardy
(@IanCardy2) reported
from
Rawtenstall, England
Service from @virginmedia is disgusting for existing customers! Dial 150 hold for 20mins someone answers but can hardly speak English then hang up when I ask for a new deal #customerservice try calling back & it’s busy so “sorry can’t help today call tomorrow 8am some of us work!
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Jade
(@jademelia99) reported
from
Cowling, England
Trying to cancel my @virginmedia contract yet no one will answer the phone or the online chat service. Such bad customer service
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Dorothy Carr
(@dottydinosaur) reported
from
Blackburn, England
@MisterVivian @utv @virginmedia @ITV Here in Blackburn vigin 113 itv is not working but someone on twitter told me to watch 853 😕 it works
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
Just bought Rocketman from @virginmedia don’t waste your money. It won’t play or even open £13.99 wasted... #crap #rubbish #terrible
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carly
(@Carlydurrands) reported
@virginmedia @virginhelp I rang back and I believed it got sorted but then got another phone call during tea and was unsure whether it is sorted or not We've been with you 16years and I can't believe this customer service or lack of
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Dylan Robinson
(@Dylanjibmonkey) reported
@virginmedia 24 hrs without internet add terrible weather and young children, it’s been tough. Any chance you are working on it? M46 area.
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Uncle Saj
(@SajMughal92) reported
@virginmedia my WiFi has been down all day and your stupid service checker feature (when it decides to work) has gone from 4pm to 8pm - wtf is going on
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Bally
(@davidball74) reported
@virginmedia PS our internet has gone down again right now. #hopeless
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Wes
(@Wezmcn) reported
@virginmedia Got it, it says there's no problems in my area.
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Ian1558
(@Ian1603) reported
@virginmedia I asked if I could drop BT Sport to cut costs but was told no. I never watch it.
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Hydra ヒドラ
(@Hydra_Saiko) reported
@virginmedia I cant even check your website very slow connection can you check why you keep having so many downtime? It's so annoying when people need to send emails and the provider keeps going down
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Couchio
(@couchio1983) reported
@virginmedia Why do you keep asking for a web chat!!!! Your engineer couldn't sort it rebooting couldn't sort it!! And resetting couldn't sort it's as I said before virgin should not leave the premises from an install untill the service that they are installing works!!!!
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Couchio
(@couchio1983) reported
@virginmedia What is the job of an installation engineer!?!? To install and test the service and make sure it's working HE HASNT DONE THAT!!!! YOU CAN SEE ON THE SPEED TESTS SO GET SOMEONE OUT TO FINNISH THE ******* JOB HE COULDN'T DO!!! are you trying to piss me off on purpose!?
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Morgan
(@TalkingMorgan) reported
@Hydra_Saiko @virginmedia Yeah sadly Virgin are just shite at customer service and refuse to admit there are issues on a public forum. I have had no broadband all day and was told it will be fixed in 24hr like that time goes by in a heartbeat. and of course there will be no compensation :D