Virgin Media Outage Report in Rawtenstall, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rawtenstall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rawtenstall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (40%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Rawtenstall, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Burnley, Rochdale, Oldham, Blackburn and Littleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Internet | |
| Burnley |
Wi-fi | |
| Bolton |
Phone | |
| Rochdale |
Internet | |
| Oldham |
Internet | |
| Blackburn |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rawtenstall, England
Latest outage, problems and issue reports in Rawtenstall and nearby locations:
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Maggie Heap
(@maggsheap) reported
from
Bury, England
@virginmedia DO NOT listen to their customers. Six times I have asked them to contact me after 6.00 pm only for their staff to ring me while I am in work and are really rude when I say its not convenient to talk. @virginmedia do one and stop harrassing me
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Chelle Walmsley
(@RockPrincess26) reported
from
Oldham, England
@virginmedia what is going on. Why has my WiFi gone again. The last time it did this it was down the whole day. GET IT SORTED.
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
Hey @virginmedia Is this one of your accounts? It looks very suspicious to me as they're wanting my card details to verify I am who I am and I know you never request these details. 👇 @VirginHeIp
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
No WiFi either. Oh, Virgin Media. 😩 At least the engineer is outside working on a fix. Chaotic Monday!
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The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
1 week ago today, I signed up to @virginmedia as a new customer for the next 3 years. I purchased the iPhone 11 pro max. Was told it would be here Thursday. Ok, not the 24 hours I thought but could live with that. Thursday returned to sender. Online help was a waste of space
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nick Wilson
(@Nw38Wilson) reported
from
Rochdale, England
@virginmedia hi i am a support worker for a customer of yours his broadband hub is very unreliable they have checked it few times but still working fully please can you send replacement hub out please?
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champerslass
(@champerslass) reported
from
Bolton, England
@virginmedia absolutely ridiculous service from VirginMedia. Everyday we have lost connection over the past month!!!! We will be moving once our contract is up!!!!!!! #angry #disappointed
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Chelle Walmsley
(@RockPrincess26) reported
from
Oldham, England
@virginmedia my Internet has been down most of the day and I have rebooted and everything. Is there any problems in the OL area??
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Adnan Hussain (عدنان حسين)
(@AdnanHussainuk) reported
from
Bolton, England
@virginmedia You gave me options of which I've already exploited. I really appreciate the reply, but surely the service has to improve.
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
@virginmedia Yes, 2 reported issues and currently undergoing a fix.
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Louis Gibson
(@Gibzen) reported
from
Oldham, England
The worst thing I’ve ever bought is @virginmedia internet.
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Karen Marshall
(@marshymoodle) reported
from
Rochdale, England
Anyone been having more issues with @virginmedia WiFi since lockdown? Intermittently our phones don’t connect, xboxes lose connection, or if the Xbox is on laptop won’t work! Got 1 PlayStation that is always ok, strange! Not good enough when you pay £138 per month 😡
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A.Y
(@BAWSE10) reported
from
Oldham, England
@virginmedia disgraceful- I am working from home and with no notice you are carrying out maintenance- because of you I have lost a day worth of money from work as no access to internet- disgusting company and have been poor since covid - bad customer service!
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Steph
(@SeeingSpots_) reported
from
Oldham, England
@virginmedia Service is fine. Well as fine as it gets. I'm trying to find out about a planned outage but I can't see anywhere on the website where this info is. I work from home so need to tell work about it.
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The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
@virginmedia Have messed up my order. As a NEW CUSTOMER the service has been terrible. Now told the ******* the hone “cancel it” she says she can’t untill next Friday. I said “dont be ridiculous! I’m not waiting a week for a new order to be put in” canceling with the bank now!
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Steph
(@SeeingSpots_) reported
from
Oldham, England
The internet has gone again. I swear @virginmedia is down more than it's up!. It went at this time on Friday for 30 mins. Today the website shows a fault in the area. ETR 5PM!
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Laura
(@LauraR1707) reported
from
Bury, England
@virginmedia hello our box attached to our outside wall is broken and won’t close, wires could be exposed and with the weather changing the water could get in. This has been since we moved in, in April
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
The service page isn't working and I think my internet is down. @virginmedia
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duncan bamford
(@DuncanBamford) reported
from
Rochdale, England
@markcharnock @virginmedia They are an absolute joke , been a loyal customer for 25 years , back when it was nynex and cable and wireless , you get nothing for loyalty, **** Turpin got done for less , beardy Branson has got a lot to answer for.
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
Internet is back down again. @virginmedia What on earth is going on? The same thing happened on Friday and now again today, twice!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Fintan Stack
(@FintanStack7) reported
@virginmedia I've just tried to use that service again, specifically the message us route, and it just redirected me to the home page over and over again
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Fintan Stack
(@FintanStack7) reported
@virginmedia I've tried the link you sent but am unable to navigate it due to numerous errors, check the thread that we are talking on and you'll see there are buttons missing etc. I want to pay my bill but can't log on or reset my pw and I can't use my home phone now as it costs me. Pls help
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Audrey Lobo-Dasilva
(@audsdasilva) reported
@virginmedia sorry VIRGIN MEDIA.... your customer service is the WORST ever..... just reported that my WiFi was not working after endless texts and waiting on the phone to have my called disconnected by ZAC! I was polite. Why record calls???
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Dianne Wilson
(@Divadi29) reported
from
Billingham, England
@virginmedia i was asked to upgrade as a valued customer, since upgrading my broadband is terrible we are all using 4g at home as connection is so poor. i have done all testing as directed from comp voice on phone and link sent to mobile. i pay for 3 virgin mobiles one now has no data
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Anthony Melvin
(@AntMelvin) reported
@virginmedia Over the phone, I also have an issue with the speeds I'm getting, not even close to what was promised, basically your service was mis-sold! @Ofcom @CISASUK #virginmedia #CustomerService
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Adam Tromans
(@adamace72) reported
@virginmedia This might be your first price hike in 18 months but take a look at the bigger picture, count how many price rises over the last few years, the average working man has had no wage increases at all and to be honest your service is not reflecting the price rises at all
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Khalsa Aid
(@aid_khalsa) reported
@virginmedia @ade5star Virgin media, why is your service web page not reporting the outages being experienced by so many in the KT region? This has been going on since Monday!
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Adam Tromans
(@adamace72) reported
@virginmedia I've have been trying to contact you for weeks about my awful internet especially the wifi, after being on hold twice for a hour and half you cut me off both times, I've since had to put your awful superhub into modem mode and buy my own router to cure the problem, great service
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Fintan Stack
(@FintanStack7) reported
@virginmedia I sent screencaps in this thread of the missing buttons or icons when your colleague suggested the same. If i follow that route it wants me to sign in, which we know I am unable to.
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Lee Bentley
(@bentley2904) reported
@virginmedia how do I cancel my subscription my contract has ended and doubled in price so im guessing you will be wanting your boxes and router back