Virgin Media Outage Report in Rawtenstall, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rawtenstall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rawtenstall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Rawtenstall, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Blackburn, Burnley, Bury, Oldham, Nelson, Rochdale and Accrington.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Internet | |
| Blackburn |
TV | |
| Burnley |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Total Blackout | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rawtenstall, England
Latest outage, problems and issue reports in Rawtenstall and nearby locations:
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officialBtown
(@btownofficial_) reported
from
Rawtenstall, England
@virginmedia why is it taking so long to sort out the fifa issue it’s *************** everyone who are on VM and want to play futchamps why can’t you give us a time scale on when it should be ready @NepentheZ @Itshaber @Marshall89HD
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D J Bowers
(@djbowers14) reported
from
Great Harwood, England
Moved from @skytv to @virginmedia after 8 years and being a VIP customer with Sky. Poor service and a huge increase in price. Lost a longstanding customer. Now to try Virgin Media and see how this goes.
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Anthony Johnson 🇾🇪 🇾🇪 🇾🇪
(@Ant_Johnson79) reported
from
Oldham, England
@SlaveJamesW @brooksy_79 @DisneyPlusUK @virginmedia No because how poor they was when I needed ****. Heard loads of bad not much good. Stayed with sky, wasnt worth the stress of changing esp with all this going on
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Andrea Colley
(@Andy666666) reported
from
Oldham, England
@virginmedia OL4 2SZ internet back on devices BUT NOT ON TV HELP PLEASE
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SocialiteAppetite 🌹
(@ThatPavaldo) reported
from
Bury, England
@JDenebe @virginmedia @EASPORTSFIFA I have the same problem and I am with Virgin media
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Anthony Johnson 🇾🇪 🇾🇪 🇾🇪
(@Ant_Johnson79) reported
from
Oldham, England
@SlaveJamesW @brooksy_79 @DisneyPlusUK @virginmedia I decided after several attempts to contact virgin customer services to cancel the installation. Very poor service and wasnt worth the stress
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David shore
(@das2112a) reported
from
Oldham, England
@virginmedia well, well, well. I haven't wasted my time for a while complaining about the shocking 9mths we spent with you 2nd rate awful company. However the news shows you are clearly still a shockingly poor company!
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Moose And Me
(@mooseandme1) reported
from
Great Harwood, England
@virginmedia you’ve sent me an outrageous bill with £35 in charges that you said you were waiving. Non of your call centres are open (undertandably) I cant get text support & there’s no other help available. You are going to bill me £120 for a £50 service and I can stop you.
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Tim O'Ryan
(@tadhg50) reported
from
Oldham, England
@virginmedia @BabakGanjei Tried this number-no broadband in the OL4 area for over 24 hours and lots of tweets went to @virginmedia to suggest not individual- and got informed ‘there are no reported issues in your area’. C’mon now VM. Texted the other number too-still no response!! Not a good service peeps
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Morris
(@Mozza0705) reported
from
Oldham, England
@virginmedia so I upgraded to 200mb yesterday and today I can’t get a service at all!! £42 well spent NOT!!!!!!!
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Martyn The Driver
(@martyn_driver) reported
from
Rochdale, England
@virginmedia after 23 year and 20 months of being a cable customer in various names I have just cancelled my subscription. You are offering new customers some very good deals yet I am not allowed them. I know your broadband is quicker but I don't need it.
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Morris
(@Mozza0705) reported
from
Oldham, England
@virginmedia broadband is completely down!!!
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Tim O'Ryan
(@tadhg50) reported
from
Oldham, England
@BurtLeach @virginmedia Same here -in OL4 area too! Got an email last night saying the issue was fixed-it wasn’t and still no BB today. 24 hours now. Using personal data for work purposes now. C’mon VM.
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rafik
(@RB10__) reported
from
Bolton, England
Absolute stinker of a service @virginmedia provides
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia Please message me re: new generation V6 box faults. No Netflix, recordings will not play, very slow. Please DON’T tell me to switch off/on or re-boot. Thanks.
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Sam McCartney
(@SamMcCartney) reported
from
Rawtenstall, England
@Craig273 @virginmedia No. I just want to cancel sky sports as for £31.75 a month I don’t get the use out of it. I was lied to saying it would affect my package discount. I already get BT sport for free and if Amazon will be streaming more it’s pointless
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pɹɐɥɔıᴚ 🇾🇪
(@R1chardHughes) reported
from
Rochdale, England
When Virgin Media replies quicker and is actively trying to help the #Fifa20 player base whilst @EAFIFADirect @EASPORTSFIFA haven't done a thing about it yet... #EASPORTSFIFA20 #easportsfifa #fifadown
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ADAM @ independent media wolves
(@AdamConlon10) reported
from
Middleton, England
@BTSportBoxing and @virginmedia sort your dam sound problem otherwise I will be demanding a refund on my box office charge!! #FuryWilder2
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𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ
(@MATTYB00SH) reported
from
Burnley, England
Switching broadband providers from Virgin Media to Sky is proving to be such a bad decision while trying to work from home these last 5 weeks. Multiple connection drops every morning. It's a poor situation when tethering to your phone data is far more reliable. @SkyHelpTeam
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Craig Cooke
(@storm_imaging) reported
from
Bolton, England
Just had a call from @virginmedia - yep right. Saying my broadband was slow because of files being downloaded without my knowledge blah blah. When I said I don’t have Virgin Media broadband was informed that all the internet in my area goes through their servers...😩
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Digger
(@JohnKaysCanoe) reported
@virginmedia Every time I tell you that my broadband is shockingly poor upstairs in my property, your technical team refuses to book an engineer to look into it because the hub looks fine from your call centre. Completely ignoring my lived experience and the information I'm giving to them
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Digger
(@JohnKaysCanoe) reported
@GashB76 @virginmedia I swear if one more person on the other side of the world tells me there's no issue with my broadband because their computer says so, I'm gonna rip the lot out.
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Steve B
(@goodolway) reported
@virginmedia Yes, I have done all this. For the second time in three days. Why does it all keep going down? If this keeps happening then your service is no good for me.
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Sally Foster
(@Salfozzy) reported
@virginmedia She has rung several times and keeps getting let down she will try texting but if no reply then will have to take this further!
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nsp
(@nsp1000) reported
@virginmedia I have contacted them via WhatsApp and they said they will be in touch, but I have been waiting for a couple of hours now. I don't want to start paying for a service which I don't have.
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Steve Olsson 💎
(@theollyolsson) reported
@virginmedia I then asked they guy who sorted it out contract if he could transfer me through to technical support to sort my router bombing out, he did, promptly! I then I think spoke to someone back in ASIA,who couldn’t hear me because of the background noise in HER office, then got cut off
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Steve Olsson 💎
(@theollyolsson) reported
@virginmedia Could someone from technical support ring me do you think?
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Minky
(@Minky_monkey) reported
@virginmedia We have received no text or other communication. We have been told three times by virgin that the box has been ordered. It doesn't arrive, we call back and the people say there isn't an order placed?? All we want it the box and the service we're paying for.
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Bright Spark Studios
(@Bright__Spark) reported
@chrishainstock @Ubiquiti 2/2 wonder if it might be some kind of cache issue. At home, we have Virgin Media as we can’t get FTTC. Don’t seem to experience any slowing issues. Office is FTTP. We use a Draytek router with UniFi APs connected.
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badr 🌒
(@the_old_kanye) reported
@virginmedia I just got a call from someone claiming to be from your support company and offering me "loyalty packages" - they seemed to know my full name, address and how long I've been in contract for - however they started asking me a lot of personal questions - is this legit?