Virgin Media

Virgin Media Outage Report in Rawtenstall, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rawtenstall, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rawtenstall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rawtenstall, Lancashire, England 03/18/2025 07:15

March 18: Problems at Virgin Media

Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Rawtenstall, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Rochdale, Oldham, Blackburn, Clitheroe, Bury, Burnley, Rossendale District, Accrington and Oswaldtwistle.

Loading map, please wait...
City Problem Type Report Time
United KingdomBolton Internet
United KingdomRochdale Internet
United KingdomBolton Internet
United KingdomOldham Wi-fi
United KingdomBlackburn TV
United KingdomClitheroe Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rawtenstall, England

Latest outage, problems and issue reports in Rawtenstall and nearby locations:

  • Dazmac1882 Daz Mckavett (@Dazmac1882) reported from Burnley, England

    @virginmedia because you are providing a service that doesn't work, i presume i can leave without a fee

  • ggfeb62 geoff george (@ggfeb62) reported from Oldham, England

    @ChadWeather @virginmedia I am of the opinion that Virgin Media just gives lip service to its customers takes their customers money without fixing any of their customers issues or concerns 😟 I pay a substantial amount each month.... What for they say go online....reboot no change 😡

  • DavidLaney ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    @virginmedia Hi John. Still no resolution I’m afraid. It’s getting closer to next bill date. Which BTW I’ve received two bills for. One at £27.49 and the other £113.00 and a double bill request which is laughable! I still don’t get why the next gen box is influencing my request. Today please

  • Kennicus7 Charlie SB 🐝 #33 /// (@Kennicus7) reported from Bolton, England

    @virginmedia paid for boxing and the signal keeps going

  • magpiegirl80 Christine Thompson (@magpiegirl80) reported from Bolton, England

    @virginmedia The hold times aren’t the issue. I’d wait happily if I got an answer at the end. The issue is being hung up on after an hour then having a call answered only to have to listen to dead air for over 30 minutes while whoever is supposed to be helping has forgotten to logout ....1/2

  • GeoffJonners Geoff Johnson (@GeoffJonners) reported from Bolton, England

    Any chance you can sort this picture issue out @virginmedia

  • Shigufta1 Shigufta khan (@Shigufta1) reported from Blackburn, England

    @virginmedia Problems with my TV very frustrating not being able to speak to anyone. For a communication provider the service being offered is not acceptable

  • wilsonbecks1 Rebecca Wilson 🌈 (@wilsonbecks1) reported from Bolton, England

    I would be grateful if someone from customer services at @virginmedia could contact me regarding the lack of service received since moving over to @virginmedia

  • jonnybarnes Jonny Barnes (@jonnybarnes) reported from Whitefield, England

    Poor TV signal with @virginmedia at the moment, at least the internet seems to be okay

  • matt_stanny Matthew Stansfield (@matt_stanny) reported from Burnley, England

    @virginmedia It says not on there but when I call the support number there is a recorded message saying there is an issue and engineers are working on it.....been same all week.

  • Dazmac1882 Daz Mckavett (@Dazmac1882) reported from Burnley, England

    @virginmedia Came back on early hours this morning but it's been awful for a while, same as the rest of my family I'll be leaving without a cancellation fee tomorrow

  • matt_stanny Matthew Stansfield (@matt_stanny) reported from Burnley, England

    @virginmedia @virginhelp any chance you can sort the internet issues in BB11, it’s a nightmare at the moment!

  • DannyMcCann9 Danny McCann (@DannyMcCann9) reported from Bolton, England

    @virginmedia Refund please.... £26.00.... quality is crap...

  • Dazmac1882 Daz Mckavett (@Dazmac1882) reported from Burnley, England

    You've out done yourselves today @virginmedia It's usually poor but your broadband today has been on a completely different level of poor

  • magpiegirl80 Christine Thompson (@magpiegirl80) reported from Bolton, England

    @virginmedia ....before going to lunch. Your system is set to terminate unanswered calls after just over an hour. This is much more enraging than having to wait in a queue. We’re British, it’s what we do. We DO NOT HANG UP on people. It is beyond rude. #rude #virginmediasuck #stillnointernet

  • CoZWeLL CoZWeLL (@CoZWeLL) reported from Bolton, England

    @virginmedia @SkySportsBoxing chance of sorting the **** picture we’ve paid £26 for out? Cracking and cutting out constantly.

  • josie_allan Jo Mclaughlin (@josie_allan) reported from Horwich, England

    I’m not sure how we could overcome WIFI access but surely there is a way that friendly bods @SkyUK @virginmedia could support to stop children missing out on remote teaching - digital poverty sucks

  • magpiegirl80 Christine Thompson (@magpiegirl80) reported from Bolton, England

    @virginmedia we have been trying to arrange our virgin services to be moved to our new house since 23/11/20. We were supposed to get a call back from one of your guys yesterday to help with a self install - no joy. Since yesterday I’ve spent over 3 hours on hold, been.......1/4

  • oafc617 OAFCDambuster #MHFA (@oafc617) reported from Oldham, England

    @virginmedia - hi .. your product is struggling to show even 2mbps download in the OL2 area! Is there a problem in this area?

  • Petchelli chris petchelli (@Petchelli) reported from Rochdale, England

    @virginmedia what’s going on with the PPV feed. It’s choppy as ****, £25 for this is a joke.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • michelledh Michelle D Harris - Social Media (@michelledh) reported

    @RyuugaKun1 @virginmedia This is why I never ring! @virginmedia can you not arrange a text chat or give an email to this poor guy who has been on hold for an hour, all he wants is activation for goodness sake.

  • AlexandraBowie1 Alexandra Bowie (@AlexandraBowie1) reported

    @ELilliLDWorman @virginmedia That’s infuriating! I’m waiting too been about 45mins now...you should be able to cancel online it’s an absolute joke.

  • drmackie2000 Stick A Fork In Me (@drmackie2000) reported

    @virginmedia I have been trying to cancel my account for days. Your website is circuitous and no help "cannot be done online" and wait times on the phone are hours and the message to go online to help you support vulnerable customers. Hugely frustrating. Even keener to leave now.

  • __Wozza__ Wozza (@__Wozza__) reported

    @virginmedia Same as before in that no one has dug the road up or laid the cable which is the problem from March.

  • glenwharmby1 Glen Wharmby (@glenwharmby1) reported

    Again, this is terrible i'm paying for a service fro Virgin Media I'm not receiving, although they take my payment automatically every month!!!!!

  • mharris179 Mark Harris (@mharris179) reported

    @virginmedia Do you have an ETA on the fix for broadband and TV intermittent issues in KT3? Your service status keeps saying no issues, but there have been issues since 4th Jan.

  • MBahrami10 Maryam Bahrami (@MBahrami10) reported

    @virginmedia @VirginMediaCorp How can I reach out to someone in customer service? I’m a new customer paying for your highest broadband and can’t access anyone in anyway to fix the issues I’m facing.

  • SaldecoLyon sally craig lyon (@SaldecoLyon) reported

    @virginmedia @Albinocappacino Your customer service is absolutely APPALLING. Use the money to invest in customer service. Sadly I have more than 1 year left with you. terrible network service on my phone, no wifi in half the house and attempts to contact you by phone result in endless loops and cut offs.

  • CurlyTazzi t a z z i (@CurlyTazzi) reported

    Why are all your phone lines down @virginmedia ? Not only are you useless at providing a service that I am paying for, you’ve also taken off the option for me to call you and try to resolve the problem. Abysmal! I could be losing my job over this!

  • mickyjayuk Mike (@mickyjayuk) reported

    @virginmedia Your response is very different from the experience I & many Virgin customers I know have experienced over the last 9 months. Your website is horrifically broken, links going nowhere, sessions not passing between pages(meaning multiple logins required). And phone support is awful