Virgin Media

Virgin Media Outage Report in Rawtenstall, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rawtenstall, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rawtenstall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rawtenstall, Lancashire, England 03/18/2025 05:05

March 18: Problems at Virgin Media

Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Rawtenstall, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Rochdale, Oldham, Blackburn, Clitheroe, Bury, Burnley, Rossendale District, Accrington and Oswaldtwistle.

Loading map, please wait...
City Problem Type Report Time
United KingdomBolton Internet
United KingdomRochdale Internet
United KingdomBolton Internet
United KingdomOldham Wi-fi
United KingdomBlackburn TV
United KingdomClitheroe Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rawtenstall, England

Latest outage, problems and issue reports in Rawtenstall and nearby locations:

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    @virginmedia OK I am getting mad 🤬🤬🤬 This has been my problem I CANNOT GET THROUGH TO A HUMAN BEING. Everything is automated. When I try to call it goes round the houses and then the call drops. #lostacustomer #igiveup

  • diygolf John Pennington (@diygolf) reported from Ramsbottom, England

    @MotoNutJob @virginmedia Should be that if your provider can’t fix the problem within 24hrs you should be allowed to terminate the contract at no cost to yourself & they must give you a Uk contact number because the Bombay warriors are F..kg useless at sorting a problem

  • Marsoma Marsoma (@Marsoma) reported from Burnley, England

    @virginmedia Had no internet and TV service for over 24hrs now, can’t get through on the phone and it says the broadband issues are sorted on the service check online...it isn’t.

  • baabaa89 Victoria. 🐝 (@baabaa89) reported from Bolton, England

    @virginmedia No issues and my box has no issues after running a test, but it still loses connection regularly.

  • juiceterry87 Greg R (@juiceterry87) reported from Oldham, England

    @virginmedia @wendyjhunter It should be free anyway, if you're promising a service you're responsible for fixing any fault with it

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    When you have 1001 things to do, Uber slow internet (yes @virginmedia I’ve tried switching on/off etc but still feel like I’m on dial up) and still haven’t a call time for job tomorrow is making me a proper grump #mondaythoughts #MondayMotivaton #MondayBlues #MondayMood

  • Laticsbiffo Graham Turner (@Laticsbiffo) reported from Oldham, England

    @virginmedia Could you confirm how to book a techie visit as I can’t actually get through to customer service. @richardbranson #shitecustomerservice #virginmedia

  • tjane44 Tracy.💗. &hubby.😍 x (@tjane44) reported from Middleton, England

    @virginmedia still need help..phoned up, rude female.answered no help..text no answer.

  • baabaa89 Victoria. 🐝 (@baabaa89) reported from Bolton, England

    @virginmedia We have been experiencing issues with our hub. We often lose connection and then the connection is not very strong at all when connected. This has been happening for a couple of weeks. Please advise further.

  • Laticsbiffo Graham Turner (@Laticsbiffo) reported from Oldham, England

    @virginmedia Only problem reported on website is inability to manage TiVo box via website. Not the problem I’m experiencing. #answerthephonevirgin #shitecustomerservice

  • IanCardy2 Ian Cardy (@IanCardy2) reported from Rawtenstall, England

    Service from @virginmedia is disgusting for existing customers! Dial 150 hold for 20mins someone answers but can hardly speak English then hang up when I ask for a new deal #customerservice try calling back & it’s busy so “sorry can’t help today call tomorrow 8am some of us work!

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    @blackheartorch @virginmedia 🤬🤬🤬🤬🤬🤬🤬 is all I have to say right now. Just want to talk to a human and not deal with an automated service x

  • mikelynch7 mike lynch (@mikelynch7) reported from Oldham, England

    @virginmedia presenting barriers to cancelling after contract has expired! Appropriate notice provided. On hold for 40 minutes to get through told to call back! Barriers to cancelling, especially where a customer could be financially vulnerable is wrong! Great business practices

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    @virginmedia I have tried EVERYTHING to speak to a human however the automated rubbish doesn’t let me get there. It just tells me there is a problem that you are trying to fix. Clearly I am aware there is a problem and has been for sometime I have done all usual diagnostics my end

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    @virginmedia Estimated fix time, it’s been going on for 4+ weeks and yes that is the number I am calling. It reset everything and did tests and currently running HOWEVER the next drop will be 5pmish as per the norm. It last went off at 14:53. I need a human being & cant speak to one

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    Dear @virginmedia I don’t want an automated response, I want a solution. I have had intermittent internet access for 4 WEEKS and have had ENOUGH. I want to speak to a human being, can I have a number to complain to please #crapservice

  • Laticsbiffo Graham Turner (@Laticsbiffo) reported from Oldham, England

    @AdamProcter1995 @virginmedia Doesn’t surprise me Adam. They don’t care. @richardbranson he’s got our money so we can get shit service now. #virginmedia

  • Marsoma Marsoma (@Marsoma) reported from Blackburn, England

    @virginmedia Yes I’ve done all that. There was an issue in the post code but it says it’s sorted now, but it’s not. Still nothing at all!

  • Laticsbiffo Graham Turner (@Laticsbiffo) reported from Oldham, England

    @virginmedia I’m trying to report a filter on my tv service. Have reinitiated the call as no answer after 40 minutes. It’s disgraceful!

  • bizzarebird BBird (@bizzarebird) reported from Bolton, England

    @virginmedia Restarted twice, no problems with Internet at all. It started randomly on Monday night I thought it was going down but no it's like its telling me Internet is working but no thanks. Router is stuck where it is next to TV don't want flashing x

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pb69x playboy (@pb69x) reported

    @virginmedia @virginmedia im getting really fed up with your poor customer service. You keep contacting me asking for you media box back since I cancelled my contract. You have failed to send me the special package to put it in, you have called me several times and passed me around, 1/2

  • duklaprm paul macready (@duklaprm) reported

    @virginmedia Was a while back. We've reset before but never seems to make much difference. Can do so now though

  • Avenelle5 Avenelle 💙 (@Avenelle5) reported

    @virginmedia No joy. Automated voice sent us to the test you advised. We've checked it 3 times. It just goes into a loop/repeat then cuts off. So, the automated voice said we'll get an engineer, but no advice how to as you get cut off. Say the hubs not connected, but it's clearly broken.

  • MrMunch96 ⚠️Glitched Rampager ~ ErRoR.ExE⚠️ (@MrMunch96) reported

    @virginmedia Both (wireless and wired) My area is down. Is there any way I can get compensated for the loss of service?

  • artisan68 Pat Gothard (@artisan68) reported

    Why are @virginmedia unable to deduct the credit which they have been promising for the last three months? Each time, we're told it's in the offing, but it never materialises. Complaints procedure is useless

  • AshleyJSheridan Ashley Sheridan (@AshleyJSheridan) reported

    @virginmedia DownDetector isn't accurate? But your status page that never reports issues that affect myself and people on my road using your service is perfectly accurate is it? Your status page that didn't even report a 3 day planned maintenance outage last year is accurate is it?

  • Gary_Orford Gary Orford (@Gary_Orford) reported

    @virginmedia Wired is fine generally. The WiFi is fine in most parts of the house, there's just a couple of spots where I can't get a signal and one of them is our bedroom which gets pretty frustrating.

  • caz_wolves Caroline Bolton (@caz_wolves) reported

    @virginmedia Doesn’t get me any internet now though does it. Why should I pay for a service that I’m not getting!

  • AshleyJSheridan Ashley Sheridan (@AshleyJSheridan) reported

    @virginmedia Which brings us nicely to the other point. Why did I get 3 separate emails "advising" me how to best position my devices to get best wifi signal, when my *wired" computer had the problem as well? Your company line is to always blame the customer and never admit fault.

  • Avenelle5 Avenelle 💙 (@Avenelle5) reported

    @virginmedia So, we need an engineer, tomorrow to fix this. But no way of speaking to anyone or arranging this. If it's not fixed by tomorrow evening we will be going elsewhere.