Virgin Media Outage Report in Rawtenstall, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rawtenstall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rawtenstall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Rawtenstall, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Rochdale, Blackburn, Bolton, Oldham, Burnley and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Rochdale |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rawtenstall, England
Latest outage, problems and issue reports in Rawtenstall and nearby locations:
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Steph
(@SeeingSpots_) reported
from
Oldham, England
@virginmedia Service is fine. Well as fine as it gets. I'm trying to find out about a planned outage but I can't see anywhere on the website where this info is. I work from home so need to tell work about it.
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champerslass
(@champerslass) reported
from
Bolton, England
@virginmedia absolutely ridiculous service from VirginMedia. Everyday we have lost connection over the past month!!!! We will be moving once our contract is up!!!!!!! #angry #disappointed
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The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
@virginmedia Have messed up my order. As a NEW CUSTOMER the service has been terrible. Now told the ******* the hone “cancel it” she says she can’t untill next Friday. I said “dont be ridiculous! I’m not waiting a week for a new order to be put in” canceling with the bank now!
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
Hey @virginmedia Is this one of your accounts? It looks very suspicious to me as they're wanting my card details to verify I am who I am and I know you never request these details. 👇 @VirginHeIp
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David Wright
(@RedDevil1952) reported
from
Oldham, England
@virginmedia have you thought about letting people know beforehand that broadband will be down for 7 hours when some of us do our sales online at this time but are unable to do so!!!! Why do we have to ring you first??? Been with you 12 years but seriously thinking about moving.
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David Wright
(@RedDevil1952) reported
from
Oldham, England
@virginmedia every night midnight to 00.15 we lose signal. You are a joke costing my home business our livelihood especially in these difficult times. Looking for new supplier though been with you 12 years. You should be ashamed.
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A.Y
(@BAWSE10) reported
from
Oldham, England
@virginmedia disgraceful- I am working from home and with no notice you are carrying out maintenance- because of you I have lost a day worth of money from work as no access to internet- disgusting company and have been poor since covid - bad customer service!
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Chelle Walmsley
(@RockPrincess26) reported
from
Oldham, England
@virginmedia my Internet has been down most of the day and I have rebooted and everything. Is there any problems in the OL area??
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
@virginmedia Yes, 2 reported issues and currently undergoing a fix.
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Karen Marshall
(@marshymoodle) reported
from
Rochdale, England
Anyone been having more issues with @virginmedia WiFi since lockdown? Intermittently our phones don’t connect, xboxes lose connection, or if the Xbox is on laptop won’t work! Got 1 PlayStation that is always ok, strange! Not good enough when you pay £138 per month 😡
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nick Wilson
(@Nw38Wilson) reported
from
Rochdale, England
@virginmedia hi i am a support worker for a customer of yours his broadband hub is very unreliable they have checked it few times but still working fully please can you send replacement hub out please?
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Maggie Heap
(@maggsheap) reported
from
Bury, England
@virginmedia DO NOT listen to their customers. Six times I have asked them to contact me after 6.00 pm only for their staff to ring me while I am in work and are really rude when I say its not convenient to talk. @virginmedia do one and stop harrassing me
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
No WiFi either. Oh, Virgin Media. 😩 At least the engineer is outside working on a fix. Chaotic Monday!
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Steph
(@SeeingSpots_) reported
from
Oldham, England
I saw something about @virginmedia doing work in our area and we'll have no service but I can't find what dates/times. I'm working from home so have to show something to work to prove I'll have no internet/ make a plan to still work.
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The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
1 week ago today, I signed up to @virginmedia as a new customer for the next 3 years. I purchased the iPhone 11 pro max. Was told it would be here Thursday. Ok, not the 24 hours I thought but could live with that. Thursday returned to sender. Online help was a waste of space
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duncan bamford
(@DuncanBamford) reported
from
Rochdale, England
@markcharnock @virginmedia They are an absolute joke , been a loyal customer for 25 years , back when it was nynex and cable and wireless , you get nothing for loyalty, **** Turpin got done for less , beardy Branson has got a lot to answer for.
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
The service page isn't working and I think my internet is down. @virginmedia
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia is there a way to actually report problems? Our area is down yet you say no known issurs. Ridiculous
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
Internet is back down again. @virginmedia What on earth is going on? The same thing happened on Friday and now again today, twice!
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia @PlayAvengers Shame don’t have broadband that doesn’t go down once or twice a week
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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PreparedDeath
(@PreparedDeath) reported
@virginmedia I’m trying to leave, I’m out of contract (so my price has more than doubled) and there is a 4 hour wait on the online chat/phone, can I just cancel the Direct Debit and join another isp without you trying to chase me for money?
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Sean Morrison
(@sean_morrison19) reported
@cr_1988 @virginmedia I actually hate them mate. Their customer service is disgraceful
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Greg Williams
(@greg_williams11) reported
@virginmedia Me too 🤪 its so frustrating but not one to kick up a fuss...engineers are supposedly working to fix issue so its in hand
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Mandy Grady
(@MandyGrady2) reported
@virginmedia I am trying to find out when my tv installation will go ahead. Should of been installed 21 November. Called twice today but cut off when transferred. I understand there is a shortage of V6 boxes but not keeping me informed of how long I will wait is poor service
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J No
(@N07WOD) reported
@virginmedia Can you give me a number or contact to raise a formal complaint please.
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Christopher Rafferty
(@cr_1988) reported
@sean_morrison19 @virginmedia Not be long contacting you when you cancel... That's if you can actually speak to someone to cancel it
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Laur
(@coffeefee4laur) reported
@virginmedia 2 days now with no wifi?? please can you sort out the problem
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Ashwin DeSouza
(@ashwinsdom) reported
Had one of the most absurd calls with the @virginmedia technical resolution team. My complain: Download speeds of upto 6Mbps over WiFi on a 100Mbps. CS rep: Sir, we do not guarantee any speeds over WiFi. Is this to be expected in the 21st century from a firm such as Virgin? 1/
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Patricia Binns
(@Tardis_23) reported
@virginmedia Hi, recently upgraded to Maxit TV package but noticed channels advertised as included in this package are missing. Would appreciate your help on this matter. Thanks.
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Patricia Binns
(@Tardis_23) reported
@virginmedia Hi, recently upgraded to Maxit TV package but noticed channels advertised as included in this package are missing. Would appreciate your help on this matter. Thanks.