Virgin Media Outage Report in Rawtenstall, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rawtenstall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rawtenstall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Rawtenstall, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, Burnley, Oldham, Nelson, Rochdale, Accrington and Bury.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Bolton |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rawtenstall, England
Latest outage, problems and issue reports in Rawtenstall and nearby locations:
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Maggie Heap
(@maggsheap) reported
from
Bury, England
@virginmedia DO NOT listen to their customers. Six times I have asked them to contact me after 6.00 pm only for their staff to ring me while I am in work and are really rude when I say its not convenient to talk. @virginmedia do one and stop harrassing me
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Bolton Nurses League
(@nursesleague) reported
from
Bolton, England
@virginmedia can you confirm whether there are any broadband issues in the Bromley Cross area of Bolton as my internet went down at 6pm last evening and will still not connect
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Chelle Walmsley
(@RockPrincess26) reported
from
Oldham, England
@virginmedia my Internet has been down most of the day and I have rebooted and everything. Is there any problems in the OL area??
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Emma Roberts;
(@EmmaRobbo_) reported
from
Bolton, England
@virginmedia is there issues with the wifi?
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David Wright
(@RedDevil1952) reported
from
Oldham, England
@virginmedia have you thought about letting people know beforehand that broadband will be down for 7 hours when some of us do our sales online at this time but are unable to do so!!!! Why do we have to ring you first??? Been with you 12 years but seriously thinking about moving.
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David Wright
(@RedDevil1952) reported
from
Oldham, England
@virginmedia every night midnight to 00.15 we lose signal. You are a joke costing my home business our livelihood especially in these difficult times. Looking for new supplier though been with you 12 years. You should be ashamed.
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Karen Marshall
(@marshymoodle) reported
from
Rochdale, England
Anyone been having more issues with @virginmedia WiFi since lockdown? Intermittently our phones don’t connect, xboxes lose connection, or if the Xbox is on laptop won’t work! Got 1 PlayStation that is always ok, strange! Not good enough when you pay £138 per month 😡
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Michael May
(@mason458) reported
from
Middleton, England
@MickFerry @virginmedia Infuriating. We are going through it at the minute. They want £120 of us a month as a valued customer and a NEW customer gets same package £50 less.
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The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
@virginmedia Have messed up my order. As a NEW CUSTOMER the service has been terrible. Now told the ******* the hone “cancel it” she says she can’t untill next Friday. I said “dont be ridiculous! I’m not waiting a week for a new order to be put in” canceling with the bank now!
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia @PlayAvengers Shame don’t have broadband that doesn’t go down once or twice a week
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scott boyle
(@scottboyle6) reported
from
Burnley, England
@virginmedia the worse customer services ever! Passed to 4 different departments for 15 mins only to be cut off.
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duncan bamford
(@DuncanBamford) reported
from
Rochdale, England
@markcharnock @virginmedia They are an absolute joke , been a loyal customer for 25 years , back when it was nynex and cable and wireless , you get nothing for loyalty, **** Turpin got done for less , beardy Branson has got a lot to answer for.
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champerslass
(@champerslass) reported
from
Bolton, England
@virginmedia absolutely ridiculous service from VirginMedia. Everyday we have lost connection over the past month!!!! We will be moving once our contract is up!!!!!!! #angry #disappointed
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Rhiannon Marsh
(@Rhi_Marsh_213) reported
from
Bolton, England
@virginmedia I have had no WiFi for 2 days. I received a card asking me to ring and quote RPBLOCK but I can’t get through on your phone lines. We can’t sign in online because the original email address used is no longer in use. How can I get this resolved? 🙄
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Steph
(@SeeingSpots_) reported
from
Oldham, England
@virginmedia Service is fine. Well as fine as it gets. I'm trying to find out about a planned outage but I can't see anywhere on the website where this info is. I work from home so need to tell work about it.
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Steph
(@SeeingSpots_) reported
from
Oldham, England
I saw something about @virginmedia doing work in our area and we'll have no service but I can't find what dates/times. I'm working from home so have to show something to work to prove I'll have no internet/ make a plan to still work.
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nick Wilson
(@Nw38Wilson) reported
from
Rochdale, England
@virginmedia hi i am a support worker for a customer of yours his broadband hub is very unreliable they have checked it few times but still working fully please can you send replacement hub out please?
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Aiden Montgomery
(@AidenMontgomery) reported
from
Westhoughton, England
Really fed up with my @virginmedia internet connection. Months of packet loss causing voice calls to be unintelligible. Constantly losing connection. Multiple ‘engineer’ visits and its still terrible. Two days in a row now the hub says No RF Signal. Stay away from it!
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The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
1 week ago today, I signed up to @virginmedia as a new customer for the next 3 years. I purchased the iPhone 11 pro max. Was told it would be here Thursday. Ok, not the 24 hours I thought but could live with that. Thursday returned to sender. Online help was a waste of space
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia is there a way to actually report problems? Our area is down yet you say no known issurs. Ridiculous
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Caz 🦦
(@barlycurf) reported
@virginmedia What’s the number to call to cancel? Having a nightmare trying to get through to someone who won’t try to sell me more stuff 👀
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Jane Franklin
(@jrfrank) reported
@virginmedia Yes I did that already - several times actually - the issue is that the connect app does not work or allow configuration of the pods at all
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Sam Williams
(@Will_I_Sam_89) reported
@virginmedia You would be the 9th virgin employee I have told my issues so if you can’t obtain this then I’ll like to cancel my subscription immediately because this is beyond a joke now
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Karen King
(@KarenKi82032048) reported
@virginmedia you are hilarious, just got text from you recommending you and rate your service, don’t think so after 2 long calls and still no emails and no explanation of why I can’t, come on get it sorted
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♡
(@purelyagb) reported
@sazmeister88 @virginmedia I’m having same issues in Birmingham, can’t use any data and when I can it’s so slow. no one seems to be sorting the issue
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roger07 ***
(@germann_ro) reported
@virginmedia why the hell is it every time football is on sky or BT the signal gets rubbish , getting really fed up with this , pay a lot golf money for what is a rubbish service. You sent new HD lead was fine for 3 days now it’s rubbish again.
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Jane Franklin
(@jrfrank) reported
@virginmedia I have become accustomed to the fact that Virgin deny any faults until they may or may not decide to fix them - we have had months of intermittent or no service with frequent outages
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Sam Williams
(@Will_I_Sam_89) reported
@virginmedia Wow! As mentioned tried that got no where and cut of even by a manager. Clearly lies as there should be someone you can raise this too to resolve surely my issues can’t just be resolved by that one number or Twitter
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Jane Franklin
(@jrfrank) reported
@virginmedia Have also done that - at least 3 times - there are many people on Twitter talking about their app not working and I believe this to be a widespread issue
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Fionnuala OHaganHall
(@Fionnuala65) reported
@virginmedia @VirginMediaIE Tried troubleshooting on @virginMediaIE no use as it said no issue with the connection but the internet is still down !