Virgin Media Outage Report in Rawtenstall, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rawtenstall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rawtenstall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 02: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (17%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Rawtenstall, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Blackburn, Oldham, Rochdale, Littleborough, Rossendale District, Bacup, Todmorden, Burnley and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Internet | |
| Blackburn |
Wi-fi | |
| Oldham |
Internet | |
| Blackburn |
Internet | |
| Rochdale |
Wi-fi | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rawtenstall, England
Latest outage, problems and issue reports in Rawtenstall and nearby locations:
-
Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia network down again in Heywood appalling lack of service yet again
-
Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia well the woeful service in Heywood continues after “fixing” the fault this morning which resulted in me being unable to work from home the network has dropped again this evening absolutely shocking service
-
🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁)
(@JohnnyDude1983) reported
from
Bury, England
@bazza141 @virginhelp @virginmedia Join the club. I spent over 1hr 30 mins trying to get a issue resolved . I kept getting through to their over-seas call centres . It took almost 20 call re-tries to get through to a young lady over in Newcastle 😳😞. It's rediculous that they got call centres in 17 countries.
-
🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁)
(@JohnnyDude1983) reported
from
Bury, England
@virginmedia It's nothing you can help with on twitter unfortunately 😞.
-
kevin.james
(@pillbo01) reported
from
Bolton, England
@virginmedia No as you person on 150 said you do not have a customer service that I could talk too. Your engineer said it was a fault at the box in street so I don’t know when it is fixed. But it’s not improve in the last month
-
Chris Atkinson
(@AckersStorm) reported
from
Middleton, England
@virginmedia when will the broadband issues be fixed properly in my area?
-
Paul Regent
(@PaulRegent1) reported
from
Bolton, England
@virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!
-
Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia Submitting a complaint will probably result in an apology at best. Given I pay £1k per annum for an unreliable service it’s time to look for an alternative provider who can offer a more satisfactory customer experience
-
🪷Elisabet🪷
(@Elisabet0490) reported
from
Blackburn, England
@virginmedia my internet has been suffering drop outs all day, now I have no working TV or internet. Being told it's my equipment when it never is, it's getting old that excuse. I will apparently have to wait 3 days for "an engineer to come out" - I can't I have to go to work 😤
-
David
(@Aldehulme) reported
from
Oldham, England
@virginmedia I need to speak to somebody regarding a broadband problem without you running a check that will cut me off the internet. How do I get past this to speak to a person?
-
patricia foy
(@PattipooFoy) reported
from
Blackburn, England
@virginmedia No TV from 23rd December till 29th! Got a new box fitted, okay for about a week then started playing up again! Spent 3 hours on the phone Thursday night trying to sort to no avail...need an engineer to come out again...but no idea how to arrange!! Terrible service 😑
-
Howard Woolfenden
(@Woolfie30) reported
from
Rochdale, England
@virginmedia yet again my Internet isn't working. 18m on the old Internet and not one outage. now on the new and 'improved' service and yet another outage, so many outages already.... come on sort it out I'm paying good money for this......
-
Nadeem
(@nadeem030986) reported
from
Rochdale, England
@virginmedia we having issues with our phone line at home called @virginmedia to book an engineer for a home visit after 1hr 20min @virginmedia put the phone down thank you 🤬😡😡😡
-
Paul Stockton
(@pstock62) reported
from
Horwich, England
@virginmedia Internet down in BL6 5RN, any idea's
-
Liam Kenniford
(@LiamKenniford) reported
from
Burnley, England
@virginmedia are you having problems in BB10 area?? Can’t get any internet access
-
Ian Forrest
(@IanForrest10) reported
from
Blackburn, England
@virginmedia Plugged in new Wi-Fi hub all good. Paired new remote with box but upgrade to box failed error code M63. Bot is all over place customer service rep basically non-engineer saying turn it off on again!
-
Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia Yes currently showing resolution time of 0230 04/11 this is a really poor service it has been off for the majority of the day
-
kevin.james
(@pillbo01) reported
from
Bolton, England
@virginmedia That number is a automated response not a customer service agent and an utter waste of time
-
Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@bluecitygirl232 @virginmedia I had the same issue with them in December always down not reliable couldn’t WFH so binned them off went to BT and fingers crossed not had an issue to date
-
☺️
(@Rebecccakate) reported
from
Great Harwood, England
@virginmedia £150 a month and the internet doesn’t even work. Amazing. Can’t wait to cancel that.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Gerard Dunne
(@GerardD61075920) reported
@virginmedia @CarersUK @virginmedia have the worst service possible and no doubt these are also false promises ! Installation date of 13th December promised , delayed until 4th Feb , now a further delay until 17th March !! Not acceptable with no explanation at all !!
-
Barry Gelfand
(@barry_gelfand) reported
@virginmedia I have spent two days and over 6 hours trying to put right what your staff messed up and to be honest I’m done with talking to incompetent people who talk the talk and do nothing. My mobile phone sim is due to be cut off because of your errors
-
Barry Gelfand
(@barry_gelfand) reported
@virginmedia What is that going to achieve. No one wants to sort the issues out. How many people am I expected to talk to? You suggest I call one of the numbers, which area am I asking for?
-
Wobbles
(@WobblesM38) reported
@virginmedia Ah yes, the service checker that just changes the time to tell me it’s still not fixed
-
Alan Howell
(@Alan_Howell) reported
@virginmedia It said it was unable to see if there were problems at this time via the postcode. Hence I rang
-
Barry Gelfand
(@barry_gelfand) reported
@virginmedia On to a new contract. Really? Well the moves team made no mention of that. Oh sorry, I forgot this would appear to be the norm as most people would give up as they can’t get through to resolve the issue and accept this
-
TurtlemanUk #NeuroSMP
(@TurtlemanUk) reported
@virginmedia No improvement in this matter at all. As stated in a later tweet I shall be returning to my old supplier after I was hung up on after two hours on hold a whole hour before your customer services ended
-
Steve
(@Steve61665919) reported
@virginmedia I appear to ge issues each time the apps get updated? Thanks for your help.
-
fish
(@fish_3192) reported
@virginmedia Well it’s been 13 hours, no tv or internet. Typical on a Sunday as well, 4pm is far to long if you already know what the issue is. there’s no one out there fixing it as we speak so I find that hard to believe. It’s bn14 area if you want to chase up the useless geezer
-
Anj ✊🏻✊🏼✊🏽✊🏾✊🏿
(@747Anj) reported
@virginmedia ..an adjustment of my initial bill due to the month’s delay in getting my service?