Virgin Media Outage Report in Littleborough, Borough of Rochdale, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Littleborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Littleborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Littleborough, Borough of Rochdale, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Burnley, Rochdale, Rossendale District, Bury, Salford, Halifax, Accrington and Sowerby Bridge.
City | Problem Type | Report Time |
---|---|---|
Manchester | Total Blackout | |
Manchester | Internet | |
Manchester | Internet | |
Manchester | Phone | |
Oldham | Total Blackout | |
Manchester | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Littleborough, England
Latest outage, problems and issue reports in Littleborough and nearby locations:
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I have an auditory processing disorder that can make dealing with things over the phone difficult. I am using your WhatsApp service as this was recommended to me by yourselves to avoid being ******* in long queues in the phone. I just want my services back on. That’s it.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia Hi. We had to cancel our move due to a situation beyond our control, and contacted you to confirm this, and cancel the installation at the new address. Today, we’ve woken up to no services and found we’ve been disconnected. We need our phone and broadband urgently. We are…
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia @virginmedialife @VMSolutions_ I just want reconnecting, and I want someone to recognise that we should not have been disconnected, and treat this with some urgency. Or even acknowledge that it needs resolving, and that you have some concern for my situation and the stress it is causing.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I’m hoping to speak to the movers team on WhatsApp. I’ve now had an actual human being the line, who says I’ll be connected soon. But that’s what the messages about have said every time. 🙄 I can book in for 1.30 on Monday, but I’ll cancel if I speak to someone sooner, ofc
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia Then please at least have the grace to tell me so. I’ve been a customer so long you’d think I might be due some support, but this last year has just been dreadful. I’ve taken a phone contract I don’t want and been unable to get explanation for billing variances. It’s just ****.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia This the second time I’ve been on hold for an agent today. Just started the third time. I’d also note, in the bottom message, there is no ‘handy link’. There never is. I may have had that message more than ten times now. I just want to tell someone our new address before we move
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I’ve been trying to do this via WhatsApp for three days now. I’m in a never ending loop of getting to the point where I’m referred to a agent, in the queue, & a couple of hours later, I get asked if I’m moving house, and the whole process starts again. It’s has just started again
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia than it’s worth, even after being with your service since it launched.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia You’ve just told me you can’t chat until 1.30 tomorrow. But I don’t need a chat. There’s nothing to discuss. You have shut down my services in error, and I need them restored. Hopefully before 5.30 when the people I need to speak to finish for the day.
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Elaine
(@dublinelaine) reported
from
Manchester, England
@virginmedia tried all day to get through on phone to discuss end of contract notification. No joy. Left on hold and then cut off. How do we get to speak to someone. Shocking service.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia And I’m at the limit of my stress capacity. Please let me tell someone our moving date and transfer our services, or cancel my contract. I’m tired of this now. I really am genuinely sick of this, to the point where it’s impacting my health. If you don’t want my custom…
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia Altho, I’m not sure how I would cancel it…
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
I don't WTF your customer service team are doing, from transferring me to the moving team, then being transferred to cancellation, then put on hold twice, now it looks like I'm being transferred back to the moving team. @virginmedia - shambolic!
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia That’s where I started, two days ago. The live chat sent me over to the WhatsApp service, so I wouldn’t be ******* waiting on my phone etc. I’ve given my details so many times, I practically know my account number by heart now. If you look through the chat history, you can see
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Elaine
(@dublinelaine) reported
from
Manchester, England
@virginmedia Done that. Have been in a queue since 8.30am. No joy. Do we have to spend the whole day like we did yesterday trying to get through? Never come across such shocking service from any company before
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Warrenesco Jacksonovakov
(@izzwoz) reported
from
Ashton-under-Lyne, England
@virginmedia Seems your business model is never answer when someone wants to leave. 8 hours on WhatsApp yesterday totally ignored by Retentions. Queuing on phone again 30min probably get cut again after 1 hour.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia Sorry. I was ******* emailing you my complaint. I am available now, if this is just the five minute process I was promised. I simply just want to get this dealt with…
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Warrenesco Jacksonovakov
(@izzwoz) reported
from
Ashton-under-Lyne, England
@iainmcm1 @virginmedia They cut two of my calls off after just over 1hr. 8 hours on WhatsApp yesterday and Retentions never responded. Back to back of queue today. Disgraceful
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Elaine
(@dublinelaine) reported
from
Manchester, England
@virginmedia On phone now since 0830 this morning. Still on hold. Also tried on what's app. Still waiting to be put in contact with an agent. Shocking service
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I need these services back today. I needed them this morning, when I was not receiving emails that I needed to respond to. I needed to know that you were going to do this, and when it was happening. I am under monumental stress and you’ve just cut out account off, for no reason.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola Fish 💙
(@Nicolanoodle) reported
@virginmedia Just rang this number and there are no issues in my area. So just us......
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12th man footy
(@12thmanstjohns) reported
@virginmedia U replied last time I tweeted then eventually said u can’t help at your end as you don’t have access to people’s accounts .you gave me a phone number to ring which was obsolete .
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Jonathan Cook
(@JonSEO) reported
@mrspenceresq @virginmedia When Virgin Broadband is working it’s very good but from my experience with them if you get a fault it’s a complete nightmare trying to get them to fix it. For that reason I wouldn’t go back to them. Had been a customer for over 10 years!
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Stacey Craft
(@StaceyJane_xx) reported
@virginmedia No one can help then, maybe this is something I should take to the media instead.
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Dave
(@DurzoBlades) reported
@virginmedia Well. After each visit, the net would work without issue for that day then the next day it would be back to being an issue, I had to reset my router 6 times yesterday, day before that I pin reset it 2 times and normal reset it 4 times and it hasn't worked at all.
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James Marriott
(@JamesMarriott) reported
@virginmedia I’m waiting on a new cable arriving to see if that resolved the problem. So, no, not yet
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Chris Shearwood
(@ChrisShearwood) reported
@virginmedia No not yet. Just needing to cancel as have moved to a new property without virgin media access and I’m out of contract now.
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Chelsey
(@DigitalDoodler) reported
@virginmedia Yes :( We have lost our 5g signal and 2g is slower than ever and drops out intermittently. I waited 1h20 on my final call last night (out of 7 attempts) to be cut off because you'd shut!
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Andy Roo Craig
(@andyroocraig) reported
@havefuncreating @virginmedia I think I need better boosters. The problem is largely from my front room downstairs to my home office upstairs. If anyone can suggest boosters that work better than the ones @virginmedia provide, that would be helpful and I'd happily spend the money! ;-)
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Greig MacBride
(@Greig_M) reported
@virginmedia Hi, I have no service would be to put it boldly - 2 accounts migrating into 1 account but both accounts disconnected and left with no Internet, cannot speak to anyone to understand how Internet will be restored at property - we were assured when completing no loss of service