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Virgin Media

Virgin Media outages and service status in Oldham, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Oldham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oldham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Virgin Media

Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Oldham, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Rossendale, Stockport, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.

CityProblem TypeReport Time
Manchester Wi-fi 2 days ago
Manchester Wi-fi 2 days ago
Rossendale Internet 3 days ago
Manchester Internet 4 days ago
Manchester Total Blackout 6 days ago
Manchester Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oldham, England

Latest outage, problems and issue reports in Oldham and nearby locations:

  • peepers1970
    PB80'squeen (@peepers1970) reported from Manchester, England

    @virginmedia Nope.. i was told as its an outage fault which only effects a few addresses in my area. It doesn't show on a general test. Cant get an answer from anyone at virgin as to when it will be sorted. Its becoming a joke now.

  • toewad1
    toewad1 (@toewad1) reported from Salford, England

    @virginmedia Had to wait on phone for 1 hour tonight to get the rudest support ever, I had to hang up on her, seriously garbage hub 3 for gaming, I need to quit @virginmedia get an internet that supports console gaming, unlike this crap.👎👎

  • Tankie69
    Dave Frith (@Tankie69) reported from Cheadle Hulme, England

    @virginmedia No problems found tonight. Hopefully last night was a one off. 1 outage in the first 3 weeks isn’t reassuring though

  • craigawilliams
    Craig Williams (@craigawilliams) reported from Sale, England

    @NuclearJelly @BeccaLock2 @virginmedia @SkyUK In the interest of balance. Been with them for about 15 years and never had an issue

  • heytc1964
    Tim Coulman (@heytc1964) reported from Rochdale, England

    @virginmedia I’ve registered my issues via the complaints facility online and will need a call at some point to discuss and resolve them

  • toewad1
    toewad1 (@toewad1) reported from Salford, England

    @virginmedia I need to quit now this is taking the pi$$, I'm not interested in your fast speeds anymore, not going to phone your support and wait for an hour to be told you don't support Xbox or any console when that is what you should be about "BROADBAND PROVIDER" it's in the title...

  • toewad1
    toewad1 (@toewad1) reported from Salford, England

    @virginmedia Wired, wireless, modem, mode, ports open, dmz, upnp, open nat, every thing right, but the router he support said last night the router might be incompatible and that isn't a good sign.

  • TinmanPG
    Gerry Hattrick (@TinmanPG) reported from Cheadle Hulme, England

    @virginmedia I’ve been on the phone for 52 mins and have been put through to the wrong department three times! Terrible service,

  • LauraR1707
    Laura (@LauraR1707) reported from Bury, England

    @virginmedia Yes the service page says there’s no fault but when I ring 150 it says there is a fault - confused🤔

  • peepers1970
    PB80'squeen (@peepers1970) reported from Manchester, England

    @virginmedia Be honest.. you couldn't care less if this has been sorted. No shits given for customers. Gonna have a word with Martin Lewis.. now he knows his shit..

  • peepers1970
    PB80'squeen (@peepers1970) reported from Manchester, England

    @virginmedia Virgin generously said if I pay nearly £150 I can leave! I declined.. although i would have the £2 offered as compensation but I think I'll spend that on half a starbucks. I'll wait till my contract is up & im free. sky from what i can gather will be gaining shit loads of peeps!

  • OggyGhost
    Oggy The Ghost (@OggyGhost) reported from Stockport, England

    @virginmedia what is going on with the broadband service it went down and wouldn’t connect I hard reset the Hub and it won’t connect at all & keeps resetting itself and starting the reconnecting process again it’s been doing it for half an hour now

  • Jenny_Whitham
    Jenny Whitham (@Jenny_Whitham) reported from Manchester, England

    I’m stressed, I’m tired and about to have an operation. @virginmedia are pushing me over the edge with their appalling customer service and general money grabbing disgusting ways. I made my complaint over a week ago, now you’re just ***************.

  • toewad1
    toewad1 (@toewad1) reported from Salford, England

    @virginmedia Absolute lag every game every night, and it's getting worse, I tried to explain to the support lady on my PC I get 350mbps on my console I get 600mbps something not right there, it took me 1 hour to get through to support on the phone and I'm not being spoken to like that!!!

  • DanyelWilliam13
    Danyel (@DanyelWilliam13) reported from Oldham, England

    @virginmedia On the 25th and then the month after we have the same issue Just not on really

  • peepers1970
    PB80'squeen (@peepers1970) reported from Manchester, England

    @virginmedia so amyone know when outage problem will be sorted. Now on day 4 no tv.

  • peepers1970
    PB80'squeen (@peepers1970) reported from Manchester, England

    @virginmedia 40 mins waiting speak to someone re cancelling. You offer me £2 as compensation for having no tv for 8 days!!!! Seriously! Absolutely disgusting. A total sham of a company. Disgusting customer service.

  • KevinFa34262602
    Kevin Fallon (@KevinFa34262602) reported from Middleton, England

    @virginmedia hands down worst customer service I’ve ever experienced. Will be leaving as soon as our contract ends 😡🤬

  • chrissy__w
    christina wareham (@chrissy__w) reported from Ashton-under-Lyne, England

    @virginmedia once again my internet has gone down. Had issues at weekend and happening again OL7 9LP. Been intermittent all morning can you advise if issues in area

  • Eurovisioned
    Alec Parkin (@Eurovisioned) reported from Manchester, England

    Two months to respond to my complaint @virginmedia. Two whole months. Still no resolution. Shameful.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kandani1
    Daniel Kane (@kandani1) reported

    @virginmedia Hi, you need to make customers aware that you’re being used as part of a scam. People are ringing saying they are from Virgin Media and there is something wrong with their route. They then try and get people to download malware to “fix it”. People need to be warned

  • kandani1
    Daniel Kane (@kandani1) reported

    @virginmedia Hi, you need to make customers aware that you’re being used as part of a scam. People are ringing saying they are from Virgin Media and there is something wrong with their route. They then try and get people to download malware to “fix it”. People need to be warned

  • Natalie12319
    Natalie (@Natalie12319) reported

    @virginmedia Wtf? So you’re allowed to help on one social media site but not another? Ridiculous. Thanks for trying to help anyways, appreciated

  • kandani1
    Daniel Kane (@kandani1) reported

    @virginmedia Hi, you need to make customers aware that you’re being used as part of a scam. People are ringing saying they are from Virgin Media and there is something wrong with their route. They then try and get people to download malware to “fix it”. People need to be warned

  • Natalie12319
    Natalie (@Natalie12319) reported

    @virginmedia Wtf? So you’re allowed to help on one social media site but not another? Ridiculous. Thanks for trying to help anyways, appreciated

  • Natalie12319
    Natalie (@Natalie12319) reported

    @virginmedia Wtf? So you’re allowed to help on one social media site but not another? Ridiculous. Thanks for trying to help anyways, appreciated

  • kandani1
    Daniel Kane (@kandani1) reported

    @virginmedia Hi, you need to make customers aware that you’re being used as part of a scam. People are ringing saying they are from Virgin Media and there is something wrong with their route. They then try and get people to download malware to “fix it”. People need to be warned

  • SamC1703
    Sam Cohen (@SamC1703) reported

    @virginmedia @SkySports how many times is your app not going to let me watch live sports , constantly getting video unavailable problem occurred try again later , I’ve reinstalled the app so many times , updated to the latest iOS and still the same issue

  • kandani1
    Daniel Kane (@kandani1) reported

    @virginmedia Hi, you need to make customers aware that you’re being used as part of a scam. People are ringing saying they are from Virgin Media and there is something wrong with their route. They then try and get people to download malware to “fix it”. People need to be warned

  • kandani1
    Daniel Kane (@kandani1) reported

    @virginmedia Hi, you need to make customers aware that you’re being used as part of a scam. People are ringing saying they are from Virgin Media and there is something wrong with their route. They then try and get people to download malware to “fix it”. People need to be warned