Virgin Media Outage Report in Oldham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Oldham come from postal codes OL9, OL4, OL3 and OL2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oldham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oldham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Oldham, England
The most recent Virgin Media outage reports came from the following cities: Hyde, Manchester, Halifax, Salford, Stockport, Oldham, Dukinfield, Altrincham, Sale, Todmorden, Bacup, Rochdale, Elland, Stalybridge and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Hyde |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Halifax |
Internet | |
| Manchester |
||
| Halifax |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oldham, England
Latest outage, problems and issue reports in Oldham and nearby locations:
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Simon Bell
(@simon_bell86) reported
from
Manchester, England
@virginmedia Hi, done a few tests and reset router etc and it’s still the same. Speed drops on Ethernet and wireless. It’s very intermittent though. It can be fine for a couple of hours and then have a few minutes of really slow speeds.
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Mike Astro Mckenna
(@MikeM0309) reported
from
Salford, England
@virginmedia Still the same. Can't sign in on your website.
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Ajay Parekh
(@ajayparekh68) reported
from
Ashton-under-Lyne, England
@virginmedia absolutely appalling service, 39min and counting trying to close an account I haven’t used for three months, on hold for 11min now.
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Mike Astro Mckenna
(@MikeM0309) reported
from
Salford, England
@virginmedia For days now I have been trying to sign in to my account to no avail, so let me say if you have not sorted this problem soon then I will NOT be paying you, I will NOT be contacting you and I will NOT be answering any calls from you. I'm sick and tired of this SHIT.
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Jennie Roach
(@Jenniepenny30) reported
from
Stockport, England
Another awful encounter with @virginmedia on the phone this evening and still none the wiser about my outstanding refund!
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Laura Donnellan
(@ImLauraa) reported
from
Oldham, England
@virginmedia Well we don’t have a tracking number and we haven’t heard anything back since we returned the faulty phone. We also tried the text messaging service but also takes ages to get a reply.
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Jennie Roach
(@Jenniepenny30) reported
from
Stockport, England
@virginmedia No, a complaint has been made
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Aftab
(@Aftab147) reported
from
Rochdale, England
@virginmedia Hi do we have a service issue at my postcode OL16 2JJ. Had issues on Tuesday as well.
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stacey mcnulty
(@sjmcnulty1981) reported
from
Ashton-under-Lyne, England
@virginmedia been a customer for 2 hrs and already rang up twice complaining. Was told I would get movies free for 3 months, I have the email confirming it yet customer service are saying they have no such email and I’m not entitled to it.currently on the phone to them #nothappy
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Simon Bell
(@simon_bell86) reported
from
Manchester, England
@virginmedia Yes I’ve done that several times and there’s never any known issues
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Stephen Howson 🇾🇪
(@MrStephenHowson) reported
from
Glossop, England
Seen as our internet is STILL not working in the office and @virginmedia only help residential problems. It’s time to leave their shitty internet behind. Try @TelcomUK
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Paul Barton
(@RubbermanPaul) reported
from
Rochdale, England
@virginmedia well come home from working away on Friday with a lot of emails to reply to. To discover my router is broken wife phoned up Friday afternoon customer service said they would send one out by Monday shocking service I’m out of contract so will look elsewhere 😡😡😡
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland @ASBO_Allstar I'm on 350 which is great but the router let's it down, the old superhub2 had much better firmware and an easier UI.
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Jennie Roach
(@Jenniepenny30) reported
from
Stockport, England
@TaraqMahmood @virginmedia Very true, they r awful hence why I left them and now they are holding my refund without any cause 😤
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James Marshall
(@jameze1992) reported
from
Oldham, England
@virginmedia Just finished a phone call. No engineer until tomorrow which leaves my vulnerable mum without a phone. Completely unacceptable service. Spoke to a manager who wouldn't allow me to take this further.
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Mike Astro Mckenna
(@MikeM0309) reported
from
Salford, England
@virginmedia No they wont.... I was on hold for over 3o minutes before someone answered and when he did he said he'd give me a default Password and then he hung up.... wtf. Your customer service and service full stop is an absolute joke!
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Ed
(@pedal_pushin_ed) reported
from
Manchester, England
@virginmedia not working - again. 2nd night in a row. Good job it doesn’t cost a small fortune a month or anything. #shite
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Karl
(@MrKarlEdgar) reported
from
Stockport, England
@virginmedia It's over both, if reset my box and it's back on but DEAD SLOW like it barly loads pages
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Aftab
(@Aftab147) reported
from
Rochdale, England
@virginmedia Hi its regarding broadband, was down most of Tuesday and we are having in and out connection today.
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harness68
(@harness68) reported
from
Oldham, England
@virginmedia fantastic most of the channels are not working. To make things worse been waiting 20 mins for customer services on the phone. What a service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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literal fruit
(@capngastro) reported
swear virgin media internet is literally just richard branson shouting 1s and 0s down a phone line
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Fiona O'Raw
(@fionaoraw) reported
@virginmedia I have tried everything to log in and am getting nowhere, it’s asking for an area code that is not on my email bill - it’s so frustrating to even log in never mind get an issue resolved
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Violeta
(@Violetilla) reported
@virginmedia This complaint was filled on the phone and the person who opened it for me said you'd be in contact the following working day, which clearly hasn't happened. I don't know what the next step is.
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Avaeys Khan
(@avaeys) reported
@virginmedia My internet is intermittent. They are aged an engineer to come on Saturday. He didn’t show up. I only found out when I called up myself. I asked for a manager call back to log my complaint and my loss of service. Nobody has called me back.
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Lucas Duffy
(@LucasDuffy93) reported
@virginmedia Hi, can you provide a number to speak to complaints in the UK? My complaint was closed when noone contacted me 10 minutes after asking for a complaint to be raised. Called on Thursday to the tech team and was offered a call back on Friday but noone called.
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David Craig
(@davidwicraig) reported
@leeharry100 @virginmedia Not bad for Virgin - the worse customer service I have ever experienced, having tried to upgrade my service then promises broken over and over again - engineers don't show up, terrible call centres shame on @virginmedia
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Dax
(@DaxJaryx) reported
@virginmedia Why are you offloading us onto a public chat forum when we should be getting professional service provider help direct from you? This is sub STD and does a lot to verify others' opinions that VM have the worst CS. & this is how u perform to a prospective customer! #Cancel
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Phil Campbell
(@PhilCampbell_) reported
@virginmedia My lack of Internet in my office which is like 5m away and so never being able to work from home due to video calls being impossible as they constantly drop.
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Tony Ealham
(@tonyealham) reported
@virginmedia It’s TiVo, it would be lot better if you looked at my account details and look at the notes and you will see all the problems I’ve had and then you will see it’s totally unfair you charging me early disconnecting charges
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Kay1968
(@Kay19683) reported
@virginmedia No time given. The Internet is dropping in and out. My husband has had to go into office to work. This issue has been going on for weeks but today its totally unreliable.