Virgin Media Outage Report in Oldham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Oldham come from postal codes OL9, OL3, OL1 and OL2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oldham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oldham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Oldham, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Halifax, Ashton-under-Lyne, Oldham, Stockport, Cheadle, Salford, Hyde, Sale, Bury, Sowerby Bridge, Rochdale, Stalybridge, Altrincham and Littleborough.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oldham, England
Latest outage, problems and issue reports in Oldham and nearby locations:
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia And of she hasn't I still want a reply with an update. Courtesy we call it for us that work in customer services. You don't promise one thing then hope I won't chase this up. This is what I now expect it VM. Ombudsman next!
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CTB Christina T Blaney
(@CTB_ChristinaTB) reported
from
Oldham, England
@virginmedia I just called that and it said there were no issues in my area?! So is it wrong or have they been fixed? Because it hasn't
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia your a waste of space. Another outage. And your increasing your fees. Your not worth it. We'll be cancelling our subscription wih you. Last straw
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Joe Hirst
(@JoeMHirst) reported
from
Halifax, England
@virginmedia Been on the phone twice today in relation to this. My broadband is now being monitored (apparently) for the next 24 hours. An engineer will then be booked, depending on the results. It’s not good enough when I’ve had nearly as many engineer visits than months using your service!
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Smaher
(@Smaher_01) reported
from
Oldham, England
@virginmedia You have the worst possible customer services. I've been trying to get in touch with an agent to just cancel my contract and I've been waiting for three days!! The number that you've written in the website just keep taking you round in circles without putting you
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia I was promised a reply by a manager after one of your staff on Twitter did a live chat gave me a resolution which was complete and utter nonsense. She promised a manager would reply to me by e mail after 72 hours. That was last Wednesday. 148 hours ago!
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kurtabove
(@bluemoonkurt) reported
from
Salford, England
After spending hours on hold (at least 4 today)and being cut off.i wonder if @virginmedia could explain to me how I cancel my contract with them?it honestly looks like writing a letter would be quicker..absolute joke
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Kate Cusack
(@thekatecusack) reported
from
Sale, England
@virginmedia Yes after waiting almost an hour..... It turns out the price increase doesn't apply to me as was stated in the letter......it's an hour I will never get back! Maybe @virginmedia need to be more careful about who they are sending these letters out to.....
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kurtabove
(@bluemoonkurt) reported
from
Salford, England
@virginmedia ..how is it possible to contact you to inform you I don't wish to renew my contract?your phone line hangs up.cant do it online....some help would be great..
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BAC
(@BAC64) reported
from
Rochdale, England
@virginmedia sucks ol16 again. what is it I'm paying for. Its impossible to work and impossible to watch netflix
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia Some days its ok. Then throughout that day it drops its signal. Like today its had a 20 minute outage then starts back up we have a £4 booster we are paying for it's useless.
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Kevin Kitten
(@LovecloughKev) reported
from
Rawtenstall, England
@virginmedia Why is your WhatsApp chat so rubbish for the 4th time i have been kicked off. Terrible service
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@sarahmufc93 @virginmedia This is only the start. Lies, incompetence and damn right rudeness await!
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
As a "loyal customer" of @virginmedia you wait approx 1hr 22mins to speak to someone but ring the sales line you get an answer in under 3 mins
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harness68
(@harness68) reported
from
Oldham, England
@virginmedia it's amazing. You want to put the price up but have no one to answer your phone or chats. 45 mins waiting. I bet you will insist on the price increase even though the customer services can not talk to me
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Давид Гора
(@twiddlemeister) reported
from
Cheadle Hulme, England
Thank you so much @virginmedia, I knew I could count on you again to force my family into offline activities. Also, ******* fix my internet you bunch of inept shite-hawks. I can’t bloody wait for BT to put their gigabit in round here.
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kurtabove
(@bluemoonkurt) reported
from
Salford, England
fifth day of trying to call @virginmedia to cancel my contract...hours spent on the phone ,to be cut off..can't do anything online..absolutely pathetic service
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia a new Router has not made the slightest difference to our intermittent signal problem of some months. Phone call coming up to have our services removed. Sick of wasting my money and time
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DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia just received letter saying you are doing nothing about complaint. It said it was about complaint handling. It WASN'T! It was about being told one thing on phone by two separate customer agents and billed differently on account! Im going straight to ombudsman #inept
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Courtney 🌱
(@courtneylambs) reported
from
Salford, England
@virginmedia Done. Doesn't help. I don't really care about the TV, I need internet so that I can work!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nigel Jolly
(@Nigel_BigNn) reported
@virginmedia It's says everything is ok but when got home my said it's been down all day went to see my next door neighbor who all so said it's been down most of the day. People who are on the Nextdoor app are also saying the same thing I have just turned my router off waited 3 to 4 secs
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Anthony
(@AntJack81) reported
YOU UNDERSTAND THAT I NEED BROADBAND TO BE ABLE TO DO MY JOB, YES @SkyHelpTeam @virginmedia? Sky came to install the broadband then screwed it up and refuse to fix it, now Virgin has sent me a Hub that won't turn on. Absolute garbage the lot of you.
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Darren Stanton - TV’s Human Lie Detector
(@darrenstanton) reported
@virginmedia You know it’s not that long ago companies used to come out and rectify problems. Value their customers and deliver so@e modicum of customer services. Why do I have to be an IT engineer and do your job.
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Lynne Aldridge
(@littleblueshed) reported
@virginmedia Day 6 of little or no broadband. We've pretty much run out of phone data & your automated "help" line says engineers know what's wrong & will fix it by 9am - just like yesterday. Do any humans exist who we can talk to?
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CostOfGreedCrisis
(@Costofgreed) reported
@virginmedia … because I have gotten quotes and I could get a reliable provider for so much less money a month. Not impressed with Virgin one bit and with other complaints I’ve read, it seems you make a habit of letting people down. (4)
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Neil
(@neilbays) reported
@MoneySavingExp No and no I'm afraid. Did get a good deal off @virginmedia a couple of months ago without haggling or threatening to leave, better package than we had and cheaper than the on-line new customer deals
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Darren Stanton - TV’s Human Lie Detector
(@darrenstanton) reported
@virginmedia can you call me to discuss this service you call broadband. It’s like being back in 1999. It’s not worth the money and that’s the truth !
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David
(@DavidFromRoI) reported
@virginmedia Requested last Thursday under 14 days was told 24 hours and complaint logged Friday when advisor starting saying it was stuck
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✯ Franco سروش Sánchez ♕
(@FrancoS4nchez) reported
@virginmedia Unfortunately the people/company don’t care. Signal and service are terrible! I was promised 1gig speeds and there is no way I’m receiving it. Never received wifi boosters and why would I place an order for them? I was told on sign up ill receive 3 of them with the package
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Chris Gutteridge
(@chr15g1979) reported
@virginmedia But now 45 minutes on hold and still not getting anywhere. It's a little pointless directing people to something that so fundamentally flawed. What's the point if there's no one actually providing support