Virgin Media Outage Report in Marple, Borough of Stockport, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Marple, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marple and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Marple, Borough of Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Macclesfield, Sale, Stockport, Bury, Salford, Wilmslow and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Oldham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Marple, England
Latest outage, problems and issue reports in Marple and nearby locations:
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia I need help cannot access my account and being ignored for 3 days !!!!
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BB
(@BriAKBr) reported
from
Sale, England
@SandraArchangel @virginmedia Im in the same boat. Been trying since 17th march to cancel but keep getting cut off or ignored.
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reconsidered Retro
(@rRetro87) reported
from
Manchester, England
@MsEmilyMorris I’ve got Sky Q so not sure if that makes a difference but defo call and see :-) I had horrendous customer service from Virgin Media once so vowed never to go with them again!!
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toewad1
(@toewad1) reported
from
Salford, England
Be glad when this Chinese shite is over, so @virginmedia won't have an excuse for the crap broadband, and not getting back in touch, with the pathetic support P.S. I'm watching and making notes of my contract, you gave me another 12 month, don't want it!!!
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Lee Bartram
(@Lbartram) reported
from
Ashton-under-Lyne, England
@peterthepotter @jjhsenior @btsportmotogp @btsportfootball @btsport @sky No point even asking @Virgin .@virginmedia if they are going to do anything to help their customers after the @VirginAtlantic news of last week! #Sky #BT #Virgin
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Tony Collier BEM
(@ethansgrumps) reported
from
Sale, England
@virginmedia @MichaelDiPaola I also want to pause my sports package whilst we have no live sports. Hung on the phone for 30 mins on Saturday before giving up. Appalling service
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philip hall
(@philhallmcfc) reported
from
Urmston, England
@virginmedia I’ve been in hold for 58 minutes and had to give up, the website keeps going down as well
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Morris
(@Mozza0705) reported
from
Oldham, England
@virginmedia broadband is completely down!!!
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Greg
(@greg__gin) reported
from
Stockport, England
@virginmedia Done that already and nothing back. Terrible service.
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Jemma
(@jemmadm) reported
from
Salford, England
When @virginmedia cancel your internet install for 3 weeks but offer £5 compensation 🙃 Roll on the @OmbudServices complaint
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Rebecca🐕
(@rebeccahw_x) reported
from
Manchester, England
@virginmedia is there a way to just cancel my sports bundle as all the sport has stopped but i’m still paying a lot for BT and Sky sports
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I know there is more to think about at the moment, but, my upload speed was down to 2.6meg and it fluctuates around 2meg to 6 it was 25meg last week is it something you are doing, I have reset everything many times but it makes no difference.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I get half the service, you get half the bill.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Wireless is not good the TVs upstairs keep buffering, the gaming is hardwired pretty crap.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia My upload speed is up and down, line not stable, come on VM. Sort it out.
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Scott
(@ST_1982) reported
from
Stockport, England
@SockCouncil @virginmedia Cancel it. They are giving you all channels for nowt anyway.
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Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
@virginmedia HELP ME!!
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TCTOM
(@connell2509) reported
from
Stockport, England
@JustRacingMag @virginmedia Am having the same issues and have been for over a week! @virginmedia 😡😡😡😡 @skytv #help
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Lisa Tideswell
(@lisaTideswell1) reported
from
Stockport, England
@VirginAtlantic Thank you! You are the only people I can get a reply from! @richardbranson & Virgin can do customer service, while @ExpediaUK @Expedia won’t reply to any social media or phones. It’s like you are sat with your fingers in your ears trying not to listen and hope this all goes away
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Ruth Edwards
(@roodle_pipski) reported
from
Cheadle Hulme, England
@virginmedia thousands of health and social care support workers are trying to do our jobs from home. Many, like me, are your customers. We’re relying on you, to help us help the people relying on us. Can I suggest that like the supermarkets, you find a way to support us better.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🍻 🍷 ⚽️ 🎣 🤫
(@arobinson0) reported
@virginmedia A week later and it’s still not working. What info do you need to fix it ?
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justice joker
(@neilpor83233332) reported
@virginmedia Your website is down also so can’t get complaint through, your engineer has damaged my property, left nails hanging from the wall, and has left staples and debris down my hallway, I need to complain to someone who can understand what I’m saying!!
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Stuart Luscombe
(@realluscombe) reported
Customer service from @virginmedia has been appalling since I joined but to be fair, I knew what I was getting into. However, upon cancelling, they have now sent another bill which is due on the 26th May even though the service will end on the 13th May?
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Paul Lennon
(@Lenlfc) reported
**** you @virginmedia shut off all the channels without warning, and won’t be on again for a week.
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Peter Deakin
(@deeko1980) reported
@willday79 @virginmedia Standard virgin that most nights internet drops out , this is getting a new router aswell garbage
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Rowan Brogden
(@rowan_brogden) reported
@virginmedia - Extremely bad service. The first intermittent outage (disconnect every 10seconds) took you from Oct to Jan to fix, for which we received no compensation. Now another similar issue which you say won't be fixed until the 12th of May. Not acceptable.
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Maria PA
(@shortwordsbest) reported
@virginmedia second day without our broadband connection in London W12. Also shocking lack of customer support or information.
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Suzanne Hogg
(@Myopinion2022) reported
@virginmedia Five days without service (tv, broadband, landline) told every day it will be repaired that day. Costing us a fortune. Going to change supplier as soon as I can
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Jack Parker
(@JackParkerNo1) reported
@virginmedia @Adele @BAFTA This is NOT THE SERVICE WE ARE PAYING FOR!!!!!!!!!
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🌻 Snapper's delight Totherhythmotheboogiedabeat
(@wwchasdogdotcom) reported
Heh @virginmedia quit sending me grumpy emails about returning kit when my replies asking for a postage label bounce back because that address isn’t monitored. What is the point if they then can’t be replied too . Customer service is supposed to be about dialogue isn’t it?