Virgin Media

Virgin Media Outage Report in Marple, Borough of Stockport, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Marple, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marple and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Marple, Borough of Stockport, England 08/28/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (23%)

    TV (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Marple, Borough of Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Wilmslow, Ashton-under-Lyne, Stockport, Altrincham, Oldham, Macclesfield, Cheadle, Sale, Bury and Salford.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Marple, England

Latest outage, problems and issue reports in Marple and nearby locations:

  • morrishgp Darren Morris (@morrishgp) reported from Manchester, England

    @mk1plumbing18 @SkyHelpTeam @bt_uk @EE @virginmedia It’s awful, it’s continually buffering! X

  • DoNathan1291 Dona Saunders (@DoNathan1291) reported from Cheadle Hulme, England

    @virginmedia @richardbranson Ok...so after being sighed at on the phone by a "customer service" assistant 3 times on Monday evening and after the nice young man came to fix the broadband on Wednesday morning...it keeps going off yet again!!!! Leaving as soon as contract is up!!

  • ambhall_ amber🧚🏼‍♀️ (@ambhall_) reported from Manchester, England

    Virgin media is actually the shittest to be with it never works 🙂

  • Danjones_uk Dan Jones (@Danjones_uk) reported from Manchester, England

    *sigh* another day another SIP related issue with @vmbusiness. Own the fact that your hubs are not good enough for business use and get something in that is.

  • DoNathan1291 Dona Saunders (@DoNathan1291) reported from Cheadle Hulme, England

    @virginmedia Already done that. No problems in the area

  • sjonesmcfc simon jones (@sjonesmcfc) reported from Sale, England

    @virginmedia Yep thought so typical crap service from @virginmedia . Pay for Vivid350 and Get 90mb 💩

  • AdamMoran Adam Moran (@AdamMoran) reported from Sale, England

    @dmhprior @O2 Sounds a bit like waiting for @virginmedia to install broadband, albeit they don’t owe me ££. Just general lack of interest in any form of customer service.

  • Danjones_uk Dan Jones (@Danjones_uk) reported from Sale, England

    @vmbusinesshelp @vmbusiness F006897332 - it would be helpful if your team in Manila listened to customers rather than taking a robotic approach to support. I had to demand that a firmware downgrade take place - even after they admitted that would fix the issue.

  • sjonesmcfc simon jones (@sjonesmcfc) reported from Sale, England

    @virginmedia Already registered the complaint @virginmedia let’s see if you get back to me 🤔

  • morrishgp Darren Morris (@morrishgp) reported from Manchester, England

    @baazz90 @the24hrplumber @SkyHelpTeam @bt_uk @EE @virginmedia Too much that,fed up of paying stupid prices. X

  • JoelleDyson Joelle Dyson (@JoelleDyson) reported from Manchester, England

    @virginmedia Possibly THE WORST service I’ve experienced, especially as a customer of 5+ years. I just tried to leave, but customer retentions hung up on me!! You couldn’t write it...

  • MJG_2012 Martin Gardner (@MJG_2012) reported from Sale, England

    @virginmedia good going promoting Bohemian Rhapsody being available tonight. Loved that film in the cinemas. Well at least that’s what I would be saying if I could sign in and watch it.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @OpenreachHelp Come on pull your finger out get fttp in my house so I can tell @virginmedia to stick there Broadband up there ass, no, no stick there hub 3 up there stupid ass, or the stupid ******* who purchased millions of hub 3s and obviously didn't give a trial run 🖕🖕🖕😡👎

  • ohbother02 Oh Bother! (@ohbother02) reported from Urmston, England

    @virginmedia I’ve rearranged for tomorrow, but it shouldn’t take me to chase and keep phoning to correct your customer service failings

  • alxarchie400 Archie. (@alxarchie400) reported from Urmston, England

    Hi @virginmedia do you buy out Sky contracts. I’m not happy with the service I get with them...

  • morrishgp Darren Morris (@morrishgp) reported from Manchester, England

    @HarrisonHeating @mk1plumbing18 @SkyHelpTeam @bt_uk @EE @virginmedia We had problems with bt trying to cancel a old phone line years ago, none of these providers fill me with confidence x

  • simonandrebecca Simon Nadler (@simonandrebecca) reported from Manchester, England

    @virginmedia extremely disappointed and frustrated that you’ve decided to ‘upgrade your network’ on a working weekday, leaving me with no broadband, tv or phone all day without any prior warning. I’m sure you’ll be expecting me to pay for my day of lost service!

  • AdamMoran Adam Moran (@AdamMoran) reported from Sale, England

    @virginmedia I am unsure, things were not as the expected in the road and ‘another team’ we’re going to come back.. We have no existing service.

  • Wiggy84 Jon Wiggans (@Wiggy84) reported from Bury, England

    @virginmedia hi we haven’t had WiFi for days now, I’ve checked on your website if there is any problems in our area but there isn’t any, I feel I message you every couple of months regarding issues with our WiFi connection.

  • julesmac77 julie mc (@julesmac77) reported from Manchester, England

    @virginmedia Ive been experiencing issues for months , and your customer service keep brushing me off, your in breach of contract as soon as I find a new provider im gone 10 years ive been a customer and im expected to pay for and put up with poor service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • arintsie A Rintsie (@arintsie) reported

    @virginmedia All the details are in the complaint - if you cannot arrange someone from the UK team to call me on the mobile linked to the account to discuss what has gone on then I am not sure there is any point to this

  • hahadumball roasty duck (@hahadumball) reported

    @virginmedia They said the internal work is 10th February, the line pull they apparently have no access to any information and can only give a call 1 hour before on the day but can't give a day.. stupid to expect to be within an hour from home for a 2 week period.

  • VYKERMiC ⚜️ Zacharie ⚜️ (@VYKERMiC) reported

    guys if you ever move to england (first of all why would you do that to yourself) NEVER get virgin media as your internet provider literally the worst service known to man

  • MissLaraScott Lara Scott (@MissLaraScott) reported

    @virginmedia It is the service status page. Showed no time this morn then checked again and it said 2pm. I signed up for text updates so shouldn’t even have to keep checking with intermittent 4G, we should be informed of what’s happening!

  • Kwame916 Kwame Gyamfi (@Kwame916) reported from Wandsworth, England

    Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

  • BevWalker68 Bev Walker (@BevWalker68) reported

    @virginmedia Any update for this complaint please ?

  • milodibartolo Milo Di Bartolo (@milodibartolo) reported

    @virginmedia i have received a paper bill at home, and was charged for this. I never asked for paper bills to be sent, and I cannot cancel that option, either via app or web. Can you help?

  • SamLeake Sam Leake (@SamLeake) reported

    @virginmedia Hi, This is the problem we have. The payment has changed from 'payment via virgin media' to 'debit card' for seemingly no reason at all. I believe you need to authorise this on your end?

  • SamLeake Sam Leake (@SamLeake) reported

    @virginmedia Hi, yes, the issue is VM have removed netflix from our package last night. Payment from netflix taken this AM. Netflix says VM need to re-add us to the payment service. We are out of pocket as you have removed netflix from us for no reason. Can you readd netflix for us?

  • BrightonCrouch Tim Crouch (@BrightonCrouch) reported

    @virginmedia Regularly SO slow that I have to rely on 5G. One engineer said split the 2G/5G channels. Another engineer said this was bad advice. Stuff like ‘is it too near the wall?’ hasn’t changed a thing.