Virgin Media Outage Report in Marple, Borough of Stockport, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Marple, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marple and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Marple, Borough of Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Oldham, Salford, Ashton-under-Lyne, Cheadle, Hyde, Buxton, Sale, Bury, Macclesfield, Stalybridge and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
TV | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Marple, England
Latest outage, problems and issue reports in Marple and nearby locations:
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Darren Page
(@pagiemcfc) reported
from
Sale, England
@virginmedia Good Afternoon, Can you confirm is there are any issues with Virgin Internet in general or in my area please .... mine has gone off and I’m currently unable to work from home .... it’s been off about an hour now
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Laura Lou
(@LunaWitchBitch) reported
from
Manchester, England
Yet AGAIN my broadband connection has gone. @virginmedia this is every single month, multiple times a month and I get old nothing but 'try to reboot your router' every single time. The amount of complaints on twitter alone jusy goes to show how poor your service is.
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Laura Lou
(@LunaWitchBitch) reported
from
Manchester, England
@virginmedia I have been trying to get through to your customer service for the past 2 days - I need to speak to someone urgently.
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Verry Cherry 💋
(@MissVerryCherry) reported
from
Salford, England
@virginmedia I can’t believe how shocking your customer service is ....
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Jane
(@j_roddy) reported
from
Urmston, England
Why is @virginmedia so appalling? Broadband been off for 48 hours,but they manage to take their monthly payment without a problem which gets more expensive each month..if your thinking of virgin think again!
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Simon Nadler
(@simonandrebecca) reported
from
Manchester, England
@virginmedia trying to register an account on Virgin Mobile app so that I can provide a PAC code to you but don’t have an answer to a security question and have never set one up so I’m calling you as requested but all of your call centres are closed? Please help!!!
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Leann
(@leannt1984) reported
from
Salford, England
Hi @virginmedia for several days I’ve been messaging you trying to move my services to another address. You can’t speak to anybody, and nobody replies to my messages! Appalling service! I will want reimbursement for the days that my services won’t be available at my new property
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Ajay Patel
(@AjayPatel1000) reported
from
Stockport, England
@virginmedia never mind the show, my broadband has been down all day and it’s impossible to get hold of anyone at VM. Please get in touch ASAP.
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Clare
(@clareyocs1) reported
from
Salford, England
@AdumF @virginmedia I know Salford had a problem yesterday or day before.
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Michael May
(@mason458) reported
from
Middleton, England
@MickFerry @virginmedia Infuriating. We are going through it at the minute. They want £120 of us a month as a valued customer and a NEW customer gets same package £50 less.
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ROB TOMLIN
(@robtomlin1) reported
from
Sale, England
@virginmedia for the past 18 months I’ve paid £99 a month for the oomph package, just been told it’s going up to £139 a month for same package yet new customers get it for £89 a month! How can you justify this ? Don’t want to leave but no help from customer services
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Jamie Yates
(@jy_6yates) reported
from
Stockport, England
@virginmedia your WiFi is a disgrace and doesn’t work in any room minus the room the actual router is in, disgraceful signal strength
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rachael mcnally
(@rachaelmcnally) reported
from
Salford, England
@virginmedia what a rubbish service. Trying to request for package to be moved but can’t speak to a person. Now want to cancel....still can’t speak to anyone 😡 terrible service......answer the phone!!!! Been sat on hold for 3 hours
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CityWookie
(@CityWookie) reported
from
Urmston, England
Impossible to arrange a house move with @virginmedia ! So far website doesn't work. So they tell you to use the contact us chat, which I've sat on for over 4 hours without a response. I've also tried calling, so far more than 3 hours no response or cut off 😡 #poorservice
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Joemoonblue
(@joemoonblue) reported
from
Stockport, England
@virginmedia My router stopped working and no one from Virgin would help I lost my mind and ended up in a mental hospital
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Simon Nadler
(@simonandrebecca) reported
from
Manchester, England
@virginmedia I’ve tweeted you 3 times now without a response. Hopefully this is 4th time lucky! Please could you assist me with my issue? If you’re not bothered, I’ll take my business elsewhere
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Alex
(@lexy1968) reported
from
Cheadle Hulme, England
@virginmedia Hi. How do I cancel my service please?
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Jane
(@j_roddy) reported
from
Urmston, England
@lIPJIl @virginmedia WFH and self employed with no WiFi...can’t get through to them only automated service...maybe invest more into the company rather than pay your shareholders fat bonuses!
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Mal Swann
(@MalbiffaSwann) reported
from
Cheadle Hulme, England
@virginmedia need some help guys got a constant flashing green WiFi light on my hub and I have tried everything to solve it switched off rebooted checked connections everything getting frustrated now. It’s been on for 3 days now
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Suzanne & Steve
(@thegallyfamily) reported
from
Salford, England
@virginmedia do you have any shame and are you happy providing poor service. 12 phone calls all cut off at my expense and still can’t answer our query and refuse to ring us back. #simplypoor
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@Mark49664171) reported
@virginmedia Telephone recording when I did phone stated a fault that would be fixed by 10am. This message has been the same for weeks! VM just seem to be deflecting and just giving generic responses without ever fixing the issue.
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Mark Pownall
(@powna11) reported
@virginmedia I’ve tried calling was on hold for over 2hrs final got through they said I would be contacted about a service engineer to come round.. still not heard anything. Then called again was on hold for 50mins oh we’ve sent a new signal out should work in 3 hrs.. still don’t work
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lyndsey clarke
(@lyndseyclacker) reported
@virginmedia please help!!We ordered our bundle a week ago but received no contract and no further information. We are moving in 11 days and need our broadband set up ASAP! I have spent over 6 hours over the last 3 days in your online chat ‘waiting to get through’ with no success
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Luke Hooverhead
(@lukehooverhead) reported
@AbbeyPiacentini @virginmedia @virginmedia your customer service for existing customers is terrible. I’ve been trying to get hold of you to downgrade my tv package as I’m paying way over the odds. I can’t afford it, yet you still keep taking my money.. I can’t get hold of anyone on the website, or phone
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Scott W L Ford
(@ScottWLFord) reported
@virginmedia - as a long and loyal customer I would like to thank you for sending out an technican to my home in Hartlepool the very next day 8 am to 12.00 pm. So patience, so understanding and quick at his job getting all sorted and left in 20 minutes.
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Louise 💆♀️
(@lkloop) reported
@monkeydogify @virginmedia is their handle. Going by the number of customer apologies they’re making on here they really are rather poor!!
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Jason (lanzi)
(@JasonLanns) reported
@curtiscrockett @RichieZuLuBatch @virginmedia I’m not either but if they don’t fix my issues I’m sure it’s breach of contract?
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Chloe⚪️
(@ChloeWhytee) reported
from
Shoreham-by-Sea, England
@virginmedia hi, I’ve tried to contact via chat as I can’t call and I wait about an hour then give up, is there anyway someone can help me on here?
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Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia I’m through to someone now. But we’re definitely cancelling. The service on this matter has been severely lacking since set up in September and to be frank we can get him a better package with Sky.
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DANNY IZANAGI
(@Danny_izanagi) reported
The worst ever network @virginmedia. Almost 2 months of trying to get through to someone to cancel my services. 2 months! Abhorrent is an understatement