Virgin Media

Virgin Media Outage Report in Marple, Borough of Stockport, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Marple, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marple and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Marple, Borough of Stockport, England 01/19/2026 16:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Marple, Borough of Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Oldham, Sale, Bury, Macclesfield, Stalybridge, Altrincham, Wilmslow, Salford, Dukinfield and Hyde.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomStockport Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Marple, England

Latest outage, problems and issue reports in Marple and nearby locations:

  • CarlitosGirl Gail (GiGi) Frampton (@CarlitosGirl) reported from Manchester, England

    @virginmedia No not really, I need a call or a name I can email. I just need a resolution, can't spend time telling a long story to people who don't have the authority to look at the account and resolve it. Can you do that or can you pass me to someone who can. Please.

  • Eurovisioned Alec Parkin (@Eurovisioned) reported from Manchester, England

    Two months to respond to my complaint @virginmedia. Two whole months. Still no resolution. Shameful.

  • shaunbentley Shaun (@shaunbentley) reported from Manchester, England

    @virginmedia No clue. Tried escalating a complaint with you about 30 times over the past 2 years and you keep ignoring me.

  • Samueltennant Sam Tennant (@Samueltennant) reported from Manchester, England

    @virginmedia Hi! Follow-up to my prob yesterday, Housemove has been delayed, VM discon 16/09, I've now asked for 1 final mnth. >1hr on phone with 3x outbound call centres yesterday; still not clear if 1) Service will be Reactivated today & 2) will be for one month, not 12/24. Ta!

  • peepers1970 PB80'squeen (@peepers1970) reported from Manchester, England

    @virginmedia Be honest.. you couldn't care less if this has been sorted. No shits given for customers. Gonna have a word with Martin Lewis.. now he knows his shit..

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Had to wait on phone for 1 hour tonight to get the rudest support ever, I had to hang up on her, seriously garbage hub 3 for gaming, I need to quit @virginmedia get an internet that supports console gaming, unlike this crap.👎👎

  • CarlitosGirl Gail (GiGi) Frampton (@CarlitosGirl) reported from Oldham, England

    @virginmedia It's pretty much a long story so would be better to talk. New customer on the pay nothing for 3 months deal. My dad was taken seriously ill and given a month to live. I asked to cancel in cooling off period. Emailed, tried to call. Spoke to Rashid the guy on my doorstep. Nothing.

  • Samueltennant Sam Tennant (@Samueltennant) reported from Manchester, England

    @virginmedia VERY happy customer for eight years, only disconnecting as not available and new address but the last 24hrs have been a nightmare. The offshore call centres simply seem to have no facility to understand something like this which is off script. 1/2

  • peepers1970 PB80'squeen (@peepers1970) reported from Manchester, England

    @virginmedia Virgin generously said if I pay nearly £150 I can leave! I declined.. although i would have the £2 offered as compensation but I think I'll spend that on half a starbucks. I'll wait till my contract is up & im free. sky from what i can gather will be gaining shit loads of peeps!

  • Samueltennant Sam Tennant (@Samueltennant) reported from Manchester, England

    @virginmedia UK Sales say 1 month extension reconnection impossible, but offshore call centres said yes but this has not happened yet. House moves are stressful. Please help.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Wired, wireless, modem, mode, ports open, dmz, upnp, open nat, every thing right, but the router he support said last night the router might be incompatible and that isn't a good sign.

  • CarlitosGirl Gail (GiGi) Frampton (@CarlitosGirl) reported from Oldham, England

    @virginmedia I asked Rashid to cancel for me he said he would delay. He didn't. I haven't installed or used and in no state due to a bereavement to sort this out. Even your no reply email service replied to me so I have a date. Don't think I have signed a DD agreement or the contract.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Absolute lag every game every night, and it's getting worse, I tried to explain to the support lady on my PC I get 350mbps on my console I get 600mbps something not right there, it took me 1 hour to get through to support on the phone and I'm not being spoken to like that!!!

  • Jenny_Whitham Jenny Whitham (@Jenny_Whitham) reported from Manchester, England

    I’m stressed, I’m tired and about to have an operation. @virginmedia are pushing me over the edge with their appalling customer service and general money grabbing disgusting ways. I made my complaint over a week ago, now you’re just ***************.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia I need to quit now this is taking the pi$$, I'm not interested in your fast speeds anymore, not going to phone your support and wait for an hour to be told you don't support Xbox or any console when that is what you should be about "BROADBAND PROVIDER" it's in the title...

  • SalfordHydro Dr Neil Entwistle (@SalfordHydro) reported from Salford, England

    Hi @virginmedia, I’ve moved house & your website confirmed I can have your services however when the installer came he said we need to get the local neighbours to use “cable my street” on internet. However we can’t because your website says we have it. Catch 22! Help please.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @Simatron3000 @virginmedia That looks bad, mine is better than that, but notice no packet loss.

  • craigawilliams Craig Williams (@craigawilliams) reported from Sale, England

    @NuclearJelly @BeccaLock2 @virginmedia @SkyUK In the interest of balance. Been with them for about 15 years and never had an issue

  • peepers1970 PB80'squeen (@peepers1970) reported from Manchester, England

    @virginmedia 40 mins waiting speak to someone re cancelling. You offer me £2 as compensation for having no tv for 8 days!!!! Seriously! Absolutely disgusting. A total sham of a company. Disgusting customer service.

  • TinmanPG Gerry Hattrick (@TinmanPG) reported from Cheadle Hulme, England

    @virginmedia I’ve been on the phone for 52 mins and have been put through to the wrong department three times! Terrible service,

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Stocks_Gazer Stocks Gazer (@Stocks_Gazer) reported

    @virginmedia I've cancelled now. You gave me an install date 3-4 weeks later then on the day itself you cancelled the install, giving me another day a month later, even though I'd cancelled my current internet provider. Ppl rely on internet to work. Disgraceful behaviour & horrendous service.

  • claudinecollins Claudine Collins (@claudinecollins) reported

    @virginmedia Please so. This seems absolutely ridiculous. I just cannot believe it is such an issue to sort out.

  • AmmoMalhi Ammo Malhi (@AmmoMalhi) reported

    @virginmedia @O2 Wish @virginmedia would give priority to customer service and service of their products....

  • tweet_is_sweet Marie (@tweet_is_sweet) reported

    @virginmedia Hi can I cancel an engineer appointment with you? I have been called into work

  • OllieTreend Ollie Treend (@OllieTreend) reported

    @virginmedia Is there any chance this repair can be expedited given the potential risk to public safety? This isn't just a cosmetic problem.

  • MyHeadHurts3 Customer (@MyHeadHurts3) reported

    Dear @virginmedia, I phoned yesterday, and after 35 minutes on hold, you hung up on me. Have now been on hold on your WhatsApp 'help' for nearly 22 hours. Your website's complaints section won't let me register a complaint either. No wonder you won't sign up to the Ombudsman.

  • lemonie1978 Mel (@lemonie1978) reported

    @virginmedia I'm not speaking to anyone else. I've spent 5 days on the phone sorting your mess out to start with. I've coped the complaint to will just keep copy and pasting until it's live on my account. Maybe more than one copy with actually make someone do something at your end 🙄🙄

  • 36Digital Thirty Six Digital (@36Digital) reported

    @virginmedia You have left a 93yr old with no phone line for a month so far. How can this happen! #Disgraceful #help

  • amryehotmailco1 amrye@hotmail.com (@amryehotmailco1) reported

    @virginmedia Better connected? Having a laugh, monthly cost has been increased and the service is down AGAIN!

  • dipu412 Dipu (@dipu412) reported

    @sabaone @EE @SkyUK Cancel the contract. I am paying £11.00 p/m to Virgin Media 30 GB free. 2 yrs fixed price contract