Virgin Media Outage Report in Marple, Borough of Stockport, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Marple, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marple and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (27%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Marple, Borough of Stockport, England
The most recent Virgin Media outage reports came from the following cities: Hyde, Manchester, Oldham, Salford, Dukinfield, Stockport, Wilmslow, Ashton-under-Lyne, Altrincham, Macclesfield, Cheadle, Sale and Bury.
| City | Problem Type | Report Time |
|---|---|---|
 Hyde |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Oldham |
Internet | |
| Manchester |
Internet | |
| Manchester |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Marple, England
Latest outage, problems and issue reports in Marple and nearby locations:
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia The ping is to slow when gaming, on my PC I get 350meg DL, on my xb1x I get 550meg DL, I think it's throwing my gaming out, it's just not worth bothering playing to get hammered because of ping, lag, whatever it is.
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@LizBish94 @virginmedia @EE I'd take lower speeds for better customer service. 👍
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independent media wolves Manchester
(@adamconlon2013) reported
from
Middleton, England
WiFi down again in the Middleton area for @virginmedia!!! Bloody ridiculous pay over £50 pm for a few channels and supposedly decent WiFi but never bloody works, eating up all my phone data atm 😏
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James Marshall
(@jameze1992) reported
from
Oldham, England
@virginmedia is down again. Literally on the phone every day now
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Sonal Bhadane
(@Bhadane_Sonal) reported
from
Salford, England
It took 1.5 hours to get hold of a @virginmedia tech .And no resolution with broadband box. So if you call a sales line 100s are ready to sell you the products but once you are their customer it’s of no value how they treat you ! @VirginMediaNews Happy Sunday 😀
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Lesley Wintle
(@lesley_win) reported
from
Salford, England
@tricky1966 @virginmedia 12th August is the estimated date for it to be fixed! Service status page duesnt show this at all! I have had to contact them today
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independent media wolves Manchester
(@adamconlon2013) reported
from
Middleton, England
@virginmedia Given up getting through but im gonna be ringing customer services in the morning demanding compensation
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Lesley Wintle
(@lesley_win) reported
from
Salford, England
@virginmedia You need to keep your service status page updated. I checked that first, no issues apparently, then did the 10 min test, still not working so contacted you to be told there's a fault - very frustrating to be told to check the service status but it's incorrect!
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independent media wolves Manchester
(@adamconlon2013) reported
from
Middleton, England
@virginmedia Currently been on hold nearly half hour, I seem to be connected again now but bit late the rugby league game I was streaming has finished now I couldn't watch it as I wanted to keep the 1gb of phone data to last the weekend, its typical this this is twice lately ive raised issues
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harness68
(@harness68) reported
from
Oldham, England
@virginmedia fantastic most of the channels are not working. To make things worse been waiting 20 mins for customer services on the phone. What a service
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
Recently moved from a city centre apartment to suburbia. Had to lose my ever reliable @Hyperoptic connection for a @virginmedia package. Been working from home a few days in the last fortnight and it just likes to randomly cut out for periods without reason. JOY.
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James Marshall
(@jameze1992) reported
from
Oldham, England
@virginmedia Just finished a phone call. No engineer until tomorrow which leaves my vulnerable mum without a phone. Completely unacceptable service. Spoke to a manager who wouldn't allow me to take this further.
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Moll
(@MollyPipping) reported
from
Cheadle Hulme, England
@virginmedia my TV and WiFi hasn’t recovered from a power cut earlier today (SK8). Done all normal checks/ procedures. Been on hold 1.5hours. Everyone in area having same problem and being told there’s ‘nothing wrong’. Nothing logged on postcode error website. Awful service!!
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Tracy.💗. &hubby.😍 x
(@tjane44) reported
from
Manchester, England
@virginmedia Rebooted, and been on services, says no problem but there is no Wi-Fi or phone..
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Sandy
(@Oh_Hello_Studio) reported
from
Bury, England
@virginmedia Yes, rebooted as per advice we receive every time 😒 We've experienced the same issue repeatedly since the "Intelligent Wi-Fi" upgrade. Repeated outages however status always reports that there is no issue.
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Shez 🐾 Ⓥ
(@SheridanAlcock) reported
from
Manchester, England
Day 2... No services from Virgin Media! Still fixing the problem.. that's 2 days we are not paying for 😡😡
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Rob Smith
(@RSBWFC79) reported
from
Cheadle Hulme, England
@virginmedia told issues with your broadband won't be fixed till the 9th. 3 days of unusable service so far. Not acceptable. #SuperDud
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SP
(@PelosiSte) reported
from
Stockport, England
@SkyHelpTeam it’s a bit of rain, yet my tv has gone off. Amateurs, never happened with @virginmedia
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Moll
(@MollyPipping) reported
from
Cheadle Hulme, England
@virginmedia Still not working after pinhole reset. No tv and green bar flashing on router. Spending silly amounts on data in an attempt to contact you when I already pay a lot of money each month. Next door just told it will be fixed Monday. unacceptable service!
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Lesley Wintle
(@lesley_win) reported
from
Salford, England
@virginmedia @tricky1966 I have this problem too - see my tweet. Your service status doesn't mention this fault - I have been informed by your messaging service it will be fixed by 12th August!!!! 4 days!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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K.J.L
(@KJL99812287) reported
@__wsl @virginmedia Don't go with Virgin bro. There internet is fkin **** drops all the time and can't get through to anyone
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Tsitsi
(@TsitsiMC) reported
@virginmedia Why is it my fault that virgin media don’t service the area, why is it my fault that I have had a change of circumstances in this current unpredictable environment @MartinSLewis I feel this is not fair on me or please tag anyone who can help
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Shane
(@sohanlon07) reported
@virginmedia I spoke to your customer services at 1158 this morning. Was promised a call back from an engineer within 4 hours. 8.5 hours later still nothing.
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lauretta watson
(@LWatsonlauretta) reported
@virginmedia I have already made a complaint, but it hasn't solved my problem
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hiiamtom
(@TomEntract) reported
@virginmedia Are you able to help at all or is this just a chat?
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Chloe Hague
(@chloehague89) reported
Aren't @virginmedia just great.. My parents are wanting to cancel due to financial difficulties and struggling to make ends meet and nothing was done to help. My mum came off the phone sobbing her heart out...... Should be ashamed of yourselfs
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hiiamtom
(@TomEntract) reported
@virginmedia I appreciate the reply but I've already explained the situation to about 6 differnt people, and still no progress. I need someone to call me who will actually take responsibility for sorting the issue, rather than send me round in circles or not call back
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Lucy Craske
(@lucyhyde78) reported
@virginmedia day 3 of NO internet, your website states a known fault but no idea on fix time, all this for £65 a month, what a joke, cancelling tomorrow-how are we supposed to work like this or revise for exams? #crapservice
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leanne
(@leanne42131113) reported
@virginmedia Hi I didn’t see your response ! The problem is ongoing - really disappointing. More recently things are worse - apparently there are techs in the area . Unfortunately we are seriously having to consider another provider as need a network we can rely on due to work
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K.J.L
(@KJL99812287) reported
@virginmedia you are the fkin WORST internet provider ever. If you're connected your speeds are dog ****, drops every 5 mins and even worse customer service.