Virgin Media

Virgin Media Outage Report in Marple, Borough of Stockport, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Marple, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marple and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Marple, Borough of Stockport, England 11/15/2024 03:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Marple, Borough of Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Sale, Bury, Oldham, Wilmslow, Altrincham, Stockport, Salford and Macclesfield.

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City Problem Type Report Time
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomSale Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Marple, England

Latest outage, problems and issue reports in Marple and nearby locations:

  • IamNickRoper Nick Roper (@IamNickRoper) reported from Stockport, England

    @virginmedia hey guys. My loyalty discount was due for renewal and was told to ring in when due now I’m being told different. Wtf?! Then to be told you don’t have a complaints team either. That’s some wedge of bullshit and appalling customer service! Come on now

  • Jeanelleuk Jeanelle de Gruchy (@Jeanelleuk) reported from Manchester, England

    @virginmedia you promised me Broadband setup yesterday, you promised me @YodelOnline would contact me & deliver yesterday. Nothing. No way to check why or when. Poor customer service. Apologies to colleagues working with me to contain #COVID for my continuing connection issue...

  • Conuggy Christine C (@Conuggy) reported from Manchester, England

    @virginmedia hi are there any problems in M11 area I’ve had no internet for a couple of days now and am unable to work from home, Thanks

  • JanineB66963873 Janine Brennan (@JanineB66963873) reported from Salford, England

    @virginmedia down again, line fault since Nov. Internet cuts off between 12/1am every night! Was told it was line check, this morning told I need all new equipment, £151 bills aren't acceptable for this service. I don't want new equipment months on, I'm cancelling.

  • manchesterdub The Manchester Dub (@manchesterdub) reported from Urmston, England

    @virginmedia just signed up for M100 BB. Forgot to use a voucher for cheaper monthly rate and £75 Amazon gift card. Is there any way to add this on? Or, cancel and resubscribe?

  • penny62132920 Lorraine Glover (@penny62132920) reported from Strines, England

    @virginmedia no service in sk6 8bt can you help

  • WesBooth Wes Booth (@WesBooth) reported from Cheadle Hulme, England

    @jazzyjen1986 @virginmedia BT went down Jenna but watching via something else

  • longsightjimmy Jimmy McLaughlin (@longsightjimmy) reported from Stockport, England

    Hey @virginmedia you’ve sent me an increased bill after I have renewed for a fixed time. Can you help please

  • BammyBlue Thorpie (@BammyBlue) reported from Salford, England

    Anyone in Eccles got issues with @virginmedia not working?

  • DavidMcleish11 David Mcleish (@DavidMcleish11) reported from Wilmslow, England

    @virginmedia I want to speak to someone about what the charges are. I’ve used your live chat but no one can tell me. Seems poor when I would stay with you but you don’t supply my new flat

  • WesBooth Wes Booth (@WesBooth) reported from Cheadle Hulme, England

    @virginmedia We're not prepared to spend hours on webchat we've wasted enough time this week on the phone and webchat and the tv service is still not working! Awful customer service and we are paying £££££ for a service we can't get!!!

  • manchesterdub The Manchester Dub (@manchesterdub) reported from Urmston, England

    @virginmedia I signed up for M100 BB today but remembered I had an offer of a £75 Amazon voucher and cheaper rate. Is there anything that can be done? Do I need to cancel and sign up using the link?

  • BammyBlue Thorpie (@BammyBlue) reported from Salford, England

    @virginmedia Yes on our area Facebook group there is a few people with the same issues.

  • WesBooth Wes Booth (@WesBooth) reported from Cheadle Hulme, England

    @virginmedia Ok thank you and in the meantime I'll have to look elsewhere so I am able to watch BT Sport today because Virgin Media can't provide the service I'd like

  • BammyBlue Thorpie (@BammyBlue) reported from Salford, England

    @virginmedia we have no dialling tone on our phone or internet access through our router, any issues in Salford M30?

  • geordiemanc70 GeordieManc (@geordiemanc70) reported from Urmston, England

    @virginmedia Diabolical customer service.

  • ethansgrumps Tony Collier BEM (@ethansgrumps) reported from Sale, England

    Bloody hell @virginmedia down. No internet, no TV! Big match on TV at 5:55! Better be bloody fixed by then

  • Dailos81 Dailos seddon (@Dailos81) reported from Manchester, England

    @virginmedia network issue at 19:20 in the M22 area and the estimated time to fix is 15:45 next day, you got to be kidding! 💩

  • geordiemanc70 GeordieManc (@geordiemanc70) reported from Urmston, England

    @virginmedia Get your "resolution team" to actually read their emails and try resolving something?

  • Poetech3 Poe{t}ech (@Poetech3) reported from Bollington, England

    @virginmedia I have got through only twice on tel - was told to email as I want to close the account after moving house. Service at old address not been used for over 3 months now. No one replies to the emails.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jacquielord2 jacquielord (@jacquielord2) reported

    @virginmedia Our TV box has been down for a week now, says it will be fine at 1200 on 12th but it@isnt!!!

  • rosannacundall Rosanna Cundall (@rosannacundall) reported

    @virginmedia Also I was in the office yesterday on a wired connection which was fine, so I know it's just at home I have the issue

  • ash_mcloone Ashley McLoone (@ash_mcloone) reported

    @virginmedia Would u break this down. All i said to u was you didn't tell me my spending cap was done. I didn't know i wouldn't be able to call/txt etc. I mentioned to u i did take make it uncapped as it kept going over £10pm. And now I'm unable to txt i had to put a spending cap on again.

  • peggsy15 stephen peggs (@peggsy15) reported

    @virginmedia Not yet, your agent refused to put me through the anyone technical as she had told me what the problem was. I dialled 150 with options as required but put on hold so gave up

  • andywebster5 ANDY WEBSTER (@andywebster5) reported

    @virginmedia signed a contract last year , currently on hold to cancel the lot, had enough of this twice a year ritual .

  • sidzthename sid (@sidzthename) reported

    @virginmedia All I’m asking is for a service that doesn’t randomly go unresponsive. There’s areas of my house where signal is non existent and if it wasn’t for my own data plan I’d be offline. And yes, I’ve gone through all your self help procedures plus even making you aware of it.

  • SilentBigBen Silent Big Ben (@SilentBigBen) reported

    @virginmedia @hcarter_history I have booked a technician for Friday. I can’t imagine broadband will be down anywhere near that long but reaching out to report individual faults helps area faults get flagged so I suggest everyone tries. 0845 454 1111.

  • ednewmy Ed 🏳️‍🌈 (@ednewmy) reported

    @virginmedia So if you're looking to do more for me as a customer how about offering me the same price going forward rather than doubling my bill during a cost of living crisis.

  • adizjapalmer Diz (@adizjapalmer) reported

    Think I’m going to cancel this Virgin Media you know.

  • Hgillala Hari Gillala (@Hgillala) reported

    @virginmedia Why can't you provide email address for cancellation instead of an hr waiting time or bot's which never tested .. sick