Virgin Media Outage Report in Marple, Borough of Stockport, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Marple, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marple and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Marple, Borough of Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Oldham, Sale, Stockport, Hyde, Dukinfield, Wilmslow, Ashton-under-Lyne, Altrincham, Macclesfield, Cheadle and Bury.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
TV | |
| Manchester |
Phone | |
| Manchester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Marple, England
Latest outage, problems and issue reports in Marple and nearby locations:
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Ed
(@pedal_pushin_ed) reported
from
Manchester, England
@virginmedia not working - again. 2nd night in a row. Good job it doesn’t cost a small fortune a month or anything. #shite
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Mike Astro Mckenna
(@MikeM0309) reported
from
Salford, England
@virginmedia No they wont.... I was on hold for over 3o minutes before someone answered and when he did he said he'd give me a default Password and then he hung up.... wtf. Your customer service and service full stop is an absolute joke!
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Rob Smith
(@RSBWFC79) reported
from
Cheadle Hulme, England
@virginmedia told issues with your broadband won't be fixed till the 9th. 3 days of unusable service so far. Not acceptable. #SuperDud
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James Marshall
(@jameze1992) reported
from
Oldham, England
@virginmedia Just finished a phone call. No engineer until tomorrow which leaves my vulnerable mum without a phone. Completely unacceptable service. Spoke to a manager who wouldn't allow me to take this further.
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independent media wolves Manchester
(@adamconlon2013) reported
from
Middleton, England
@virginmedia Given up getting through but im gonna be ringing customer services in the morning demanding compensation
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independent media wolves Manchester
(@adamconlon2013) reported
from
Middleton, England
WiFi down again in the Middleton area for @virginmedia!!! Bloody ridiculous pay over £50 pm for a few channels and supposedly decent WiFi but never bloody works, eating up all my phone data atm 😏
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Stephen Howson 🇾🇪
(@MrStephenHowson) reported
from
Glossop, England
Seen as our internet is STILL not working in the office and @virginmedia only help residential problems. It’s time to leave their shitty internet behind. Try @TelcomUK
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Sonal Bhadane
(@Bhadane_Sonal) reported
from
Salford, England
It took 1.5 hours to get hold of a @virginmedia tech .And no resolution with broadband box. So if you call a sales line 100s are ready to sell you the products but once you are their customer it’s of no value how they treat you ! @VirginMediaNews Happy Sunday 😀
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia The ping is to slow when gaming, on my PC I get 350meg DL, on my xb1x I get 550meg DL, I think it's throwing my gaming out, it's just not worth bothering playing to get hammered because of ping, lag, whatever it is.
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Lesley Wintle
(@lesley_win) reported
from
Salford, England
@virginmedia You need to keep your service status page updated. I checked that first, no issues apparently, then did the 10 min test, still not working so contacted you to be told there's a fault - very frustrating to be told to check the service status but it's incorrect!
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
Recently moved from a city centre apartment to suburbia. Had to lose my ever reliable @Hyperoptic connection for a @virginmedia package. Been working from home a few days in the last fortnight and it just likes to randomly cut out for periods without reason. JOY.
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harness68
(@harness68) reported
from
Oldham, England
@virginmedia fantastic most of the channels are not working. To make things worse been waiting 20 mins for customer services on the phone. What a service
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independent media wolves Manchester
(@adamconlon2013) reported
from
Middleton, England
@virginmedia Currently been on hold nearly half hour, I seem to be connected again now but bit late the rugby league game I was streaming has finished now I couldn't watch it as I wanted to keep the 1gb of phone data to last the weekend, its typical this this is twice lately ive raised issues
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@LizBish94 @virginmedia @EE I'd take lower speeds for better customer service. 👍
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James Marshall
(@jameze1992) reported
from
Oldham, England
@virginmedia is down again. Literally on the phone every day now
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Lesley Wintle
(@lesley_win) reported
from
Salford, England
@virginmedia @tricky1966 I have this problem too - see my tweet. Your service status doesn't mention this fault - I have been informed by your messaging service it will be fixed by 12th August!!!! 4 days!!!
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stacey mcnulty
(@sjmcnulty1981) reported
from
Ashton-under-Lyne, England
@virginmedia been a customer for 2 hrs and already rang up twice complaining. Was told I would get movies free for 3 months, I have the email confirming it yet customer service are saying they have no such email and I’m not entitled to it.currently on the phone to them #nothappy
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Tracy.💗. &hubby.😍 x
(@tjane44) reported
from
Manchester, England
@virginmedia Rebooted, and been on services, says no problem but there is no Wi-Fi or phone..
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Sandy
(@Oh_Hello_Studio) reported
from
Bury, England
@virginmedia Yes, rebooted as per advice we receive every time 😒 We've experienced the same issue repeatedly since the "Intelligent Wi-Fi" upgrade. Repeated outages however status always reports that there is no issue.
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Lesley Wintle
(@lesley_win) reported
from
Salford, England
@tricky1966 @virginmedia 12th August is the estimated date for it to be fixed! Service status page duesnt show this at all! I have had to contact them today
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel
(@boola81) reported
@virginmedia . I work in IT, so I understand how things go wrong, but this is the THIRD day this week the Internet service has gone down where I am (LE3). Please sort this out. #virgindown
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Asha Goyal
(@AshaLGoyal) reported
@virginmedia Bereavement team couldn’t help. Spoke with collections team. Kit wasn’t disscussed at all - this has come out of the blue.
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Liluuums
(@LilyKillick) reported
@virginmedia It cut out 3 times yesterday 😫
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Haley
(@halesabailsa) reported
@virginmedia No updates of any form. I was advised a manager would call in 48 hours by three reps so you guys really need to sort your complaints handling training. Guess I’ll just wait as nobody wants to sort this. Amazing service guess it’s just like my broadband - dodgy.
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Pippa Mungbean
(@pippamungbean) reported
@virginmedia How can I let virgin know that I have a tricky situation with paying the bill, not sure when it will be resolved just ‘hang tight’ and ‘keep your fingers crossed’. That’s the advice I’ve been offered.
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Asha Goyal
(@AshaLGoyal) reported
@virginmedia Root of all the problems - disconnection when my mum died, with no notice. sales team advised only way for me to get service for my dad was in my name. He couldn’t set up in his name, as he had no phone etc because VM disconnected etc
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Michael John Kemp. GSM. esq.
(@emkaybeesoon) reported
@virginmedia @boola81 Internet has been down in LU6 3AG since 15:00 yesterday with nothing on your status page, pings to google are intermittent and lots of time outs.
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Chris Dearnley
(@Lente25) reported
@virginmedia Checked This every day, checked last night and just now. It says no issues. But the support agent on Monday and last night said there was outages in the area and these wouldn’t be resolved till at least 30/3. Called 3 times last night.
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chinadoll
(@chinadoll333) reported
@leonagraham @virginmedia I get these saying there is problems with my internet, I now say I don't know how to use it..they hang up
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Annie
(@AnnParkes2) reported
@virginmedia Finally came back at 11pm , I shall be calling in to disconnect, over £80 pmth not even the top package and rubbish service , internet is constantly dropping out