Virgin Media Outage Report in Stalybridge, Borough of Tameside, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Stalybridge come from postal codes SK15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stalybridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Stalybridge, Borough of Tameside, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Holmfirth, Oldham, Rochdale, Hyde, Sale, Salford, Wilmslow, Stalybridge, Cheadle, Middleton and Huddersfield.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Stockport |
TV | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stalybridge, England
Latest outage, problems and issue reports in Stalybridge and nearby locations:
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Sarah
(@sarahmulli) reported
from
Manchester, England
@virginmedia 2nd Friday in a row the broadband in our area goes down for the entire day in M14.I’ve been tracking this and have registered loss of service AGAIN. Currently Hot spotting off mobile as WFH!Can someone pls advise what the issue is & what’s being done 2resolve ASAP?
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia how many days without WiFi before I get real help it’s M11 MCR it’s been 3 days now .. only had it back for 3 weeks prior to that it was off everyday for hours for roughly a month it’s driving me INSANE because there’s NO REAL people to speak to gotta go work now!!
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
@virginmedia trying to downgrade a tv package! Website only allows upgrades an you don’t answer calls. No email contact! Someone contact me please or I’ll just cancel the DD 👍 an shift to another provider , cheers
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Aron Pearson
(@R3d_Nemesis) reported
from
Poynton, England
@virginmedia We are 7 months down the line, spoke them today and still not resolved. Will phone again 😞
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Jamie Houston
(@jimbob_houston) reported
from
Honley, England
@virginmedia hi there I moved to you guys over the bank hols weekend, but my phone number is yet to be migrated and I haven’t been sent a pin for my tv hub so I can’t use all the features, can someone help?
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Nico☀️
(@Neeeko01) reported
from
Sale, England
@virginmedia No I was to busy working 7 days to pay for it why do I need to @skytv never needed too—-surly it’s a standard set up to record a programme whatever the length.
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@virginmedia Having now wired the TV in via an ethernet powerline kit, the problem is definitely with the Internet, I'm afraid... as the Chromecast on the WiFi system in the same tv is cutting out periodically when the TV isn't. Do you do WiFi boosters or something similar?
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daniel dries
(@dannyjd19) reported
from
Huddersfield, England
@virginmedia your service is just terrible from start to finish everything is difficult. Couldn’t be further from the positive customer experience I have received from @skytv
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exvista
(@exvista_eamonn) reported
from
Stockport, England
@virginmedia your customer service is appalling! After more than 20mins, I finally spoke to someone who confirmed an engineer had been booked. When I checked via chat today I was told no appointment had been made and after a further 30mins offered an appointment a week later.
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mark dean
(@markdean5413) reported
from
Salford, England
So we finally have internet back on after 45 hours 😡no updates from @virginmedia again very very poor service
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Aron Pearson
(@R3d_Nemesis) reported
from
Poynton, England
@virginmedia Today and last week and the week before that and so and so on!!! They either say “we will call you back” they never do!! or “the cheque has been sent” it hasn’t !!! You are causing so much distress to my grandparents #ripoffBritain #ofcom @karent161270
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Adele Turton
(@adeleturton) reported
from
Salford, England
Do you think perhaps someone could return my phone call regarding my complaint @virginmedia absolutely disgraceful service, obstructive when I’m trying to resolve your error from 2 years ago #avoidvirginmedia
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Christine C
(@Conuggy) reported
from
Manchester, England
@mouthwaite @EE Virgin In particular are absolutely awful I’ve been paying full whack for fast BB yet it’s off more than it’s on so infuriating especially when you’re attempting to work from home! Absolutely poor service all round from Virgin media
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Shannon
(@ShanRebec94) reported
from
Sale, England
Internet is down again, not good enough really when I can’t work from the hospital and have to work at home @virginmedia
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Tanvir Hamid 🏴🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝
(@TanvirHamid1982) reported
from
Manchester, England
If @virginmedia are reading, #M14 area of #Manchester seems to have #wifi connectivity issues as I'm trying to watch something on my phone 📱& the stream keeps freezing & rebooting.
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
Since the latest updates my @LGUK TV keeps losing signal. It could be a coincidence and our @virginmedia broadband might be being rubbish, but the disconnections at random are getting tiresome.
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Rebecca Fairclough
(@BectoriaF) reported
from
Manchester, England
@virginmedia Both the website and that phone line said there are no issues but it’s not working and our IT dept have said it’s a @virginmedia issue.
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exvista
(@exvista_eamonn) reported
from
Stockport, England
@virginmedia Eventually. Very poor service. Your call centre staff are difficult to deal with. So disappointing as your broadband and TV are so good.
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@cliffchapman @LGUK @virginmedia It'd be a challenge as the broadband is upstairs in the front of the house and the TV is downstairs at the back. But the connection has been v reliable... and seems to be elsewhere on other devices. The TV also keeps losing my Galaxy S10 signal too, so I think it's the problem.
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mark dean
(@markdean5413) reported
from
Bury, England
So had no internet now for 36 hours😡lisa cannot work from home have to rely on 4G for everything very poor @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona Tayler
(@FionaTayler) reported
@virginmedia Your call levels are high and over an hour wait you say .... doesn't that tell you something about your service? Over 2 hours of waiting today to then get cut off. Start again tomorrow 😡😡
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Peter Hatch 🥃🚩💙☘️
(@HatchPeter) reported
35 minutes waiting for @virginmedia to pick up the phone. Fifteen minutes talking to a representative who couldn't help. They managed to cut me off passing me to a manager. How lovely
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Stuart Pelan
(@pelan76) reported
Hi @virginmedia internet down again today, another fault? This is getting ridiculous.
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ShaunWebster94
(@ShaunWebster94) reported
@virginmedia no Internet services in TW15 area? Can't use catch up or on demand and no WiFi service at all
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Tom
(@spearpoint3hot1) reported
@virginmedia @ItsBigZuu @YUAFOfficial Customer service awful. Maxine assured me a manager would phone me with in two hours yesterday but no call. Your technical department have hung up on me twice now. Will be cancelling are full package now.
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💜jackie ⁷💜
(@Jac7724) reported
@virginmedia No it’s still not working, when I go on your website it does say this - Customers unable to manage devices on TVGO affecting IOS, Android and Desk Top users. So I’m really hoping when this is fixed it will sort out my problem, hopefully not too long 👎🏼
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cheryl wilson
(@cherylwilson136) reported
@virginmedia been trying to get hold of you for weeks about cancelling my contract due to poor connection and being an nhs worker from home however can’t get through via phone can someone please get in contact
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Kal
(@kaleem265) reported
@virginmedia its ridiculous yet again. no service what so ever. why am i paying for a service thats always losing service is what i ask myself.
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Beth
(@Bethy_clyro) reported
@virginmedia hi I’m having issues with telling yourselves that I’m moving home? I’ve checked and virgin isn’t available at my new address but I can’t get in contact with anyone to cancel my account or double check that virgin isn’t available at my new address?
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Matt Fox
(@matthewjhfox) reported
@virginmedia Sorry, but it doesn’t do that. The standard service status says things are fine and as that screenshot says, ‘further details on resolution will be available as soon as possible’, so was wondering when those further details may be available (given it’s been an issue since yday)?