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Virgin Media outages and service status in Stalybridge, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Stalybridge, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Apr 16, 10:33 AM GMT+1.
  • 71% Internet (71%)
  • 10% Total Blackout (10%)
  • 10% Wi-fi (10%)
  • 8% TV (8%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stalybridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalybridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 17: Problems at Virgin Media

Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stalybridge, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Huddersfield, Sale, Holmfirth, Salford, Stockport, Ashton-under-Lyne, Bury, and Timperley.

CityProblem TypeReport Time
Manchester Internet 14 hours ago
Manchester Wi-fi 17 hours ago
Huddersfield Internet 2 days ago
Sale Internet 2 days ago
Holmfirth Internet 3 days ago
Manchester Internet 3 days ago

Nearby cities with recent reports

Manchester

17 recent signals

14 hours ago
Huddersfield

1 recent signals

2 days ago
Sale

1 recent signals

2 days ago
Holmfirth

1 recent signals

3 days ago
Salford

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stalybridge, England

Latest outage, problems and issue reports in Stalybridge and nearby locations:

  • JohnnyDude1983
    🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported from Bury, England

    @virginmedia Hi. Is there a difference between cat 5E & cat6 & cat7 ethernet performance wise on your network 🤔. I'm using cat 6 ethernet from my hub 3.0 to your provided powerline booster . Then from powerline booster to my V6 box. I'm using cat7 ethernet from hub 3.0 to V6 🤔

  • JoshuaBurns
    Josh B (@JoshuaBurns) reported from Manchester, England

    @virginmedia Yes, tried last night and your service status page was actually down. Today I checked and it showed no issues, I run the diagnostic and no issues either. Came back up late this afternoon.

  • bludav_andrew
    👽 (@bludav_andrew) reported from Manchester, England

    @virginmedia Hi, for the 2nd time it appears you’re trying to charge me for a call out when I wasn’t supposed to be charged, I’ve already called once about this and was told it was corrected but it’s happened again? I’ve had to cancel my DD until sorted as due to come out 2morrow

  • birdflu_7
    officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England

    @virginmedia I have numerous emails of my complaint , all of them paying lip service so to speak .

  • MCR_ADM
    Adam🍺 (@MCR_ADM) reported from Stockport, England

    @virginmedia No they’re helping. But it’s VERYYYY slow. But almost there.

  • SeanKeyes
    Sean (@SeanKeyes) reported from Manchester, England

    Same old @virginhelp @virginmedia more important for them to send a driver to personally collect an old Virgin Hub than send the promised engineer to install the new one and optimise the Wi-Fi signal as had been sold to us. 🤷

  • anttaylor23
    Anthony Taylor (@anttaylor23) reported from Manchester, England

    @virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia I also don’t need to monitor the quality of my broadband, I already know it’s awful. I don’t understand how that would help.

  • SiManM20
    Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported from Manchester, England

    @nrgloz @virginmedia Your paying 75% of what we are for 35% of the d/speed there. Neighbour has just switched to Brsk - it’s full #fttp so 1Gb both up/down rather than the 52Mb UL Virgin offer via DOCSIS. £40pm

  • martinmoscrop
    Martin Moscrop 🎺 (@martinmoscrop) reported from Salford, England

    @LennieThevan @virginmedia That sounds terrible Lennie. If you want to change a plan and save money they go out of their way to be unhelpful. However, if you want to spend more their customers service Is better.

  • sharper76
    Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England

    @virginmedia I’ve just connected a new router for faster speeds and it isn’t working. I’ve called up and your customer services person who told me contradictory information, put me on hold and then hung up on me.

  • Tiffers1973
    Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    @virginmedia I'm trying to cancel but even that seems impossible

  • johnsonhomes2
    johnsonhomes (@johnsonhomes2) reported from Sale, England

    @virginmedia Her phone like works at the moment because she has power but not in a power cut. This is one of the issues set out in the email which VM requested I send on Wednesday

  • RHJOfficial
    яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported from Oldham, England

    @virginmedia So why hang up? What was the purpose of the call?

  • mariaspears
    maria (@mariaspears) reported from Huddersfield, England

    @virginmedia I have had no service for 2 days and I’m having issues logging in to my account as it won’t recognise email/password….. help!

  • haylesxxx1
    *Hayley* (@haylesxxx1) reported from Sale, England

    @virginmedia hi, after so many years of being a customer, do you send out new upgrades? My router keeps dipping and going off, been doing it for awhile now, couple of weeks.

  • thechilledpanda
    Mike Chilton (@thechilledpanda) reported from Bramhall, England

    @virginmedia Unbelievable, you've sent me a dongle to connect a landline too the broadband on the 6th , so the phone line isnt going to work, though not much help on 150 as they abruptly cut you off. Website is also down.

  • DaveGarside
    Dave Garside🇺🇦🇬🇧❤️ (@DaveGarside) reported from Manchester, England

    @virginmedia No. Tv is fine. I can access VOD such as Amazon Prime & Youtube no problem

  • nathantalbot
    Nathan Talbot (@nathantalbot) reported from Salford, England

    Is anyone experiencing a Virgin Media outage in M6 currently? Fibre Broadband is struggling to connect

  • HelenMHurley
    Helen Hurley (@HelenMHurley) reported from Manchester, England

    @virginmedia great customer service from your engineer Pete this morning. Polite, knew his stuff and a credit to your company. 10 out of 10. Would recommend yourselves.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sharonmariahall
    Sharon Hall (@sharonmariahall) reported

    @virginmedia @El_Lloydie Dont bother. You wont get any satisfaction. I sent a webform complaint in 27 march and an email to the CEO last weekend. Still waiting for a response

  • loubylou60
    Karen Cheney (@loubylou60) reported

    @virginmedia - so you’ve just cut me off after speaking to one of the operatives for 35 minutes. Terrible service

  • TelfordMemories
    Marcus Keane (@TelfordMemories) reported

    Virgin Broadband has now gone down twice within the last 48 Hrs in the TF7 area in Telford @virginmedia might be time to change Suppliers 😡

  • felixeemopener
    simon bennett (@felixeemopener) reported

    @virginmedia I’m not at home now. If you tell me to use the app to check the service I think I’ll go mad. I’m fed up with every Saturday this happening

  • sloany1976
    Nick Sloan (@sloany1976) reported

    @virginmedia Anyone available to help get me logged in? I have an account but wether on browser or on the app I keep getting the same issue

  • MarcReacts
    Marc Adams Reacts (@MarcReacts) reported

    @virginmedia hi I have an issue tried to dm you my account is down please help

  • PaddyMc_06
    Patrick McNamara (@PaddyMc_06) reported

    @virginmedia I’m trying to get ahold of you but your phone service is on a loop. Tell me why you have not carried over my parents landline of over 40 years as requested and confimed. This needs to be fixed ASAP for very impotent specific reasons. Please get in touch to sort this!

  • FyldesHardest
    Kris Coates (@FyldesHardest) reported

    @virginmedia please train your staff to do their job and not waste two hours of my time messaging three agents only for them not to resolve an issue. I just want to cancel, it's that simple.

  • paragaz
    Garry (@paragaz) reported from Streetly, England

    @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

  • HaveringHammer
    Stewart Neilson ⚒ 🇬🇧 (@HaveringHammer) reported

    I’ve just been given Netflix ( I know I’m late to getting it ) by VirginMedia. The first show I’ve started watching is Breaking Bad ( I know I’m late to watching that too ) My question is should I stick with it as I’m 3 shows in and not sure what all the fuss was about yet?