Virgin Media Outage Report in Stalybridge, Borough of Tameside, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stalybridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stalybridge, Borough of Tameside, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Huddersfield, Stockport, Oldham, Rochdale, Salford, Ashton-under-Lyne, Holmfirth, Cheadle, Hyde, Sale, Bury, Stalybridge and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
TV | |
| Manchester |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stalybridge, England
Latest outage, problems and issue reports in Stalybridge and nearby locations:
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James Marshall
(@jameze1992) reported
from
Oldham, England
Good grief.. First experience with @virginmedia was like pulling teeth. They'll need to sort their customer service out FAST before other providers catch up with speed 😂😂
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland @ASBO_Allstar I'm on 350 which is great but the router let's it down, the old superhub2 had much better firmware and an easier UI.
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Karl
(@MrKarlEdgar) reported
from
Stockport, England
@virginmedia It's over both, if reset my box and it's back on but DEAD SLOW like it barly loads pages
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Mike Astro Mckenna
(@MikeM0309) reported
from
Salford, England
@virginmedia Still the same. Can't sign in on your website.
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Greg R
(@juiceterry87) reported
from
Oldham, England
@virginmedia @wendyjhunter It should be free anyway, if you're promising a service you're responsible for fixing any fault with it
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland Thanks for the advice both you and @ASBO_Allstar have said a similar thing so I guess it's a negotiation down in price with a new router to fix @virginmedia crap hardware.
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Mike Cairns
(@19Mikey67) reported
from
Salford, England
@mcrcoffeeaddict @virginmedia Yeah, no problem. Virgin have been shit for ages.
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@fittdr @virginmedia I'm hearing good things about @Plusnet on the customer service side, but it's the TiVo I'd miss, we are seriously considering @NOWTV broadband and TV as we already use them for sky movies but need to investigate if we (the wife) can watch @emmerdale and @LoveIsland 🤣🤣
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Mike Astro Mckenna
(@MikeM0309) reported
from
Salford, England
@virginmedia For days now I have been trying to sign in to my account to no avail, so let me say if you have not sorted this problem soon then I will NOT be paying you, I will NOT be contacting you and I will NOT be answering any calls from you. I'm sick and tired of this SHIT.
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Tracy.💗. &hubby.😍 x
(@tjane44) reported
from
Middleton, England
@virginmedia still need help..phoned up, rude female.answered no help..text no answer.
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Shaun
(@shaunbentley) reported
from
Salford, England
@virginmedia Take this morning for example. You could have checked on previous interactions. But because you couldn’t be bothered, I’ve had to explain again. So. Take that as another example of how poor both your customer service team are and you, individually..
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christina wareham
(@chrissy__w) reported
from
Ashton-under-Lyne, England
@virginmedia is there a broadband issue in OL7 area. Service running slow
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BrightLightGames
(@BrightLitegames) reported
from
Sale, England
@virginmedia Incident report, sorted now, 3 hours later. A mornings work lost.
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Ryan
(@Listuuh) reported
from
Manchester, England
@virginmedia It’s down again sort it out
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Sarah Owens
(@sazzlepants76) reported
from
Salford, England
@virginmedia 5 sets of staff been to my property now (my broadband install date is today). 30 mins waiting on the phone and still no resolution. Now my pavements being dug up! I’ve lost faith already 🙈
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Karl
(@MrKarlEdgar) reported
from
Stockport, England
@virginmedia @Virgin_Victoria First time I used the box upstairs in the bedroom it wouldn't download the software , the wifi from the router is awful everything drops out, if I'm honest the service is terrible, got sold virgin at my front door hyping it up and its poo
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John Pennington
(@diygolf) reported
from
Ramsbottom, England
@MotoNutJob @virginmedia Should be that if your provider can’t fix the problem within 24hrs you should be allowed to terminate the contract at no cost to yourself & they must give you a Uk contact number because the Bombay warriors are F..kg useless at sorting a problem
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colin paul henstock
(@beefstock3) reported
from
Manchester, England
@virginmedia its been a week now and its taking the mick as i pay over £100 a month for this so called service so please sort it.
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mike lynch
(@mikelynch7) reported
from
Middleton, England
@virginmedia It was my partner who tried calling. She eventually got through but received no help at all. We’ve emailed Tom Mockeridge tonight so hopefully this will go through the executive complaints process
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mike lynch
(@mikelynch7) reported
from
Oldham, England
@virginmedia presenting barriers to cancelling after contract has expired! Appropriate notice provided. On hold for 40 minutes to get through told to call back! Barriers to cancelling, especially where a customer could be financially vulnerable is wrong! Great business practices
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jo Ratcliffe
(@Jojocurlytop) reported
@virginmedia This has been ongoing for over 4 weeks and impossible to get through for help - had engineer who said nothing could be done as it was upgrading- due to complete on 19/11 but tv still unwatchable at times.
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mirandagomperts
(@MirandaGomperts) reported
@RoddamNick @virginmedia It’s dishonest and unfair to customers that they make it so hard to terminate a contract which has run its course. This kind of behaviour needs to be knocked down, not rewarded. Don’t think there is anything decent about @virginmedia I’m afraid!
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Jo Ratcliffe
(@Jojocurlytop) reported
@virginmedia so finally get through after an hour wait and 10 mins in get cut off with no call back - shambolic service ! No proper service for last month and I want compensation !
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Olivia Smith
(@LivTTCFC) reported
@virginmedia Hi, we have turned on our TV and the box is making a beeping noise (Not the standing up box, the other one). Never had this issue before. The internet is working, but the TV isn't. It currently has a green light on the right hand side, and a red light on the left
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JJ Coulton
(@JJPR2) reported
@jemrayfield @virginmedia Did this fix your issue? I've had this issue for about 9 months
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Alistair Campbell
(@ajc3112) reported
@virginmedia is there an Internet issue in the M4 postcode?
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sussexdriver
(@Sussexdriver) reported
@virginmedia But when we call customer services we get put on hold in a queue for over a hour then cut off , no response from complaints how do we know that this will get the issue resolved? surely you can understand how angry I am
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Toby Oliver
(@tobyoliver791) reported
@virginmedia Yes, I have tried the service status page on the website and it says everything is fine (Apparently) every time. I know a few people local to me that also have similar issues with their broadband with Virgin. It’s expensive and your not delivering. Not happy.
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Sophie
(@tripontoto) reported
@virginmedia I’ve tried the forums and am just getting a load of jargon back. I’m paying a lot of money for service from virgin which I’m not getting. Is there someone in customer service I can talk to? The website is just linking me to testing my v6 box which I’ve already done.
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John Spencer
(@JohnSpencerTV) reported
So virginmedia has this auto voice claiming because of covid their call centres are down, but come on, this is 8 months in now, stop relying on cheap overseas labour. It will be year/s for India vaccines. All virgin got is retention guy, on commission for each lie, gets away with