Virgin Media Outage Report in Stalybridge, Borough of Tameside, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stalybridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stalybridge, Borough of Tameside, England
The most recent Virgin Media outage reports came from the following cities: Huddersfield, Manchester, Ashton-under-Lyne, Stockport, Bury, Timperley, Oldham, Rochdale, Salford, Holmfirth, Cheadle and Hyde.
| City | Problem Type | Report Time |
|---|---|---|
 Huddersfield |
Internet | |
| Manchester |
Internet | |
| Ashton-under-Lyne |
Internet | |
| Manchester |
Wi-fi | |
| Stockport |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stalybridge, England
Latest outage, problems and issue reports in Stalybridge and nearby locations:
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Danielle
(@missdepotts) reported
from
Ashton-under-Lyne, England
And even better - my ping is higher than mount Everest & and the lag is throwing me back to 2008! But apparently there’s nothing wrong… well why would i waste my time ringing if there isnt a problem? @virginmedia
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
@virginmedia I have tv service fault C133. Done your online check it says call you. I call you, automated tells me an texts me link to do online check which tells me to call you.. repeat.. in a loop an now been sat on phone waiting 38mins for someone to answe
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#GlazersOut
(@19865b) reported
from
Manchester, England
@zeeshanqamar262 @virginmedia ******* **** them.. leave them lol, did nothing for me until I handed my notice
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Sally Shaw 🐝🐝
(@sallyshaw5) reported
from
Stockport, England
Hey @virginmedia got a problem! My @virginmedia.com email address won’t work & I can’t get into my mobile account because you’ve sent an email to, yes, the non functioning account! Help please!
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David
(@DavidWildJnr) reported
from
Milnrow, England
@virginmedia Why does you web page report ‘No Known Issues’ ? when obviously you have a massive issue with your email servers.
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Danielle
(@missdepotts) reported
from
Ashton-under-Lyne, England
@virginmedia Believe me - we’ve spent £30 ethernet cables and it didnt work. We have a engineer coming out on monday so been told to mention it the mess thats been made on the wall. Could it be a problem with the new locator?
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
@virginmedia officially the WORST service and your customer service is horrendous!! Best alternative tv/broadband services??
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Owen1257
(@owen1257) reported
from
Huddersfield, England
@HAWTToys I'm on Sky and their Internet service is 100 times better than Virgin media's
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DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia This will be the case. Please can you confirm this is the true reason as I need in writing so I can put a complaint in? Regards
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Danielle
(@missdepotts) reported
from
Ashton-under-Lyne, England
@virginmedia Nope - I’ve reset, moved the modem, moved the consoles, rang your customer service team - who quite frankly, didnt want to know and advised we bought a booster, for the router thats in the SAME ROOM AS OUR CONSOLES. Furious.
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
@AsSowter @virginmedia I said that to them , I want rebate for days without but falls on deaf ears , just gonna cancel with these as they still haven’t replied to me. @virginmedia
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Matthew Apps
(@MatthewApps2) reported
from
Salford, England
@v @virginmedia Internet issue has been open since August and it’s been a comedy of errors. Several engineers have been round each setting off a chain of farcical call-outs. Clowns! Each time I get sent a survey that is designed to get the feedback they want. Not good enough!
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Andy Thompson
(@AndyT___) reported
from
Stockport, England
@virginmedia Your extremely bad service. Who can I speak to please? I was on to your customer service team fro 2 hours yesterday and no one seems to know what they’re doing. Someone was supposed to call me back at 10am this morning but that’s not happened either. Whole thing is a car crash.
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
Anyone else having issues with @virginmedia ? Last night and this morning still not working
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Nick
(@iamnickjh) reported
from
Manchester, England
@virginmedia hi I never officially confirmed that I wanted my account closing but you're contacting me to collect my router. Please advise.
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
@virginmedia Hi @virginmedia can you get someone to contact me as your customer service phone line has now hung up on me after over an hour because they couldn’t be bothered to help or fix my issue #virginmedia #customerexperience
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Euan Henderson
(@euanah) reported
from
Sale, England
@virginmedia no rf signal in my hub 4 all of a sudden last night and no engineer until Tuesday ! Not great and massively inconvenient working from home on Monday with no WiFi
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David
(@DavidWildJnr) reported
from
Milnrow, England
@virginmedia This is not a fix, this is the ‘fob off’ you have been giving customers for the last 48 hours. This is an a forum and not visible immediately. DO BETTER.
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Gem
(@eccygem) reported
from
Bury, England
@virginmedia is there an issue in Radcliffe??? WiFi is down and it keeps saying incorrect password 😩
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Nick
(@iamnickjh) reported
from
Manchester, England
@virginmedia Your complaints department are incredibly unhelpful and just send auto responses. It's impossible to speak to a manager and your staff are obstructive and rude
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tamar The Great
(@tamar_atkinson) reported
@virginmedia I’ve just tried to call your customer service number to cancel my contract, and I was directed to a text service only to realise partway through the messages that this was a scam number? Has your customer service number been hacked? Why would it direct me to this?
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Villa Romious Pissouri
(@pissouri_villa) reported
@LDonald101 @virginmedia Ref:60392-123271. Also promised a manager would call me back!!! #fail
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Stephen Webb
(@stephenwjwebb) reported
@virginmedia hi there I have a cs9994 error message and when I log into hub it says no rf signal green flashing light. Can you help?
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Iron Lungs
(@IronLungs15) reported
@virginmedia Earlier the service checker didn't work, but other websites were showing issues and we did call the customer care team over the course of the past 2 days as the internet keeps cutting in and out. Atm it's showing that there are no issues in the WN6 area but still having problems
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Aidan J 🏴 ◢ ◤
(@JonesWRU) reported
@virginmedia Yes. Checked for faults and nothing, I’ve had your customer service run checks and found nothing and engineer said there’s a fault somewhere. This isn’t good enough, I’ve been with no internet all day.
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Hiteshree Ruparell
(@hiteshree_r) reported
@virginmedia We had A TOTAL LOSS OF SERVICE but the engineer claims we didn’t. We had no internet for 2 weeks. It took 4 engineers to resolve the issue. Because the 1st 3 all lied on their reports and they all claimed different issues. One engineer basically came here, found the problem left
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Aidan J 🏴 ◢ ◤
(@JonesWRU) reported
@virginmedia No he just told me there was no slots available, but the person I spoke to your end in the customer service department said he would be visiting my property today…
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Whitton Community Big Band
(@BigBandWhitton) reported
@virginmedia Absolutely not - please stop passing the buck - we have spent many hours contacting Yodel and you. Now how are you going to fix the issue - it is Virgin's responsabilty to provide a resolution #Trustpilot
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Iron Lungs
(@IronLungs15) reported
@virginmedia @tamar_atkinson @virginmedia any updates on the internet issues in the WN6 area?
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Stephen Webb
(@stephenwjwebb) reported
@virginmedia On TV but when I log in to hub it says no rf signal? No Internet at all