Virgin Media

Virgin Media Outage Report in Stalybridge, Borough of Tameside, England

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The latest reports from users having issues in Stalybridge come from postal codes SK15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stalybridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stalybridge, Borough of Tameside, England 11/30/2025 04:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Stalybridge, Borough of Tameside, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Holmfirth, Oldham, Rochdale, Hyde, Sale, Salford, Wilmslow, Stalybridge, Cheadle, Middleton and Huddersfield.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomStockport TV
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stalybridge, England

Latest outage, problems and issue reports in Stalybridge and nearby locations:

  • LordFoxx75 Si 🦊 🐝🐝 🇮🇪 🏳️‍🌈🇬🇧🇪🇺 (@LordFoxx75) reported from Manchester, England

    @virginmedia Broadband and TV down….I need to work at home….sort it out

  • cooper_jackie jackie cooper (@cooper_jackie) reported from Manchester, England

    @lilacjennie @virginmedia Totally agree. Been with them for years and treat customers really bad.they only care about the money. See how they get on when I cancel my direct debit. Bet they will soon be on the phone trying to get payment

  • Tiffers1973 Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    @virginmedia I've wasted over 3 hours trying to cancel this service today and dealt with incompetent staff I have no patience left I have just spent another 25 minutes trying to get through for the line to go dead .....

  • BeefyBlueBanana Beefy Blue Banana (@BeefyBlueBanana) reported from Manchester, England

    @virginmedia No use whatsoever I'm afraid. @virginmedia connection still completely unusable. Virgin contact number still not working. How am I supposed to get this sorted??

  • MaksymMarcial AdoptiveCuban (@MaksymMarcial) reported from Oldham, England

    @stewart_me @virginmedia I wouldn't bother if I were you. I got through after 90 mins to be told there systems were down till approx 5pm and to ring back then. Hope this helps.

  • Tiffers1973 Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    @virginmedia You asked for the account number and my name...... when they didn't match you didn't ask the question? So I can pay a bill each month make changes etc but not cancel it ..... OK I'm ending this conversation as it is completely pointless and a further waste of my time!!

  • carlroach Carl Roach (@carlroach) reported from Middleton, England

    @virginmedia I am fully aware of this webpage, if you follow through any of the options to get information or FAQs, but no way to actually connect with VM directly. I recently used the complaint option but just got a vague response that didn't help me with my concerns.

  • cooper_jackie jackie cooper (@cooper_jackie) reported from Manchester, England

    @virginmedia unhappy I have to wait until next Thursday for someone to come fix 2 of my 3 tv boxes because of the outage they had on Thursday just gone. Customer service is not very good and nobody seems to listen given the amount of calls I made to them . Not happy

  • BeefyBlueBanana Beefy Blue Banana (@BeefyBlueBanana) reported from Manchester, England

    @virginmedia I've had someone else helping me on the post and the upstream/downstream/networklog is showing a very noisy line. The BQM looks really bad.

  • missdepotts Danielle (@missdepotts) reported from Ashton-under-Lyne, England

    @virginmedia trust the whole of virgin to be down when all the Harry Potter films are on 🙃

  • ButterscotchDe6 Butterscotch But Christmas ❄ 🏳️‍⚧️ (@ButterscotchDe6) reported from Salford, England

    @virginmedia It's been gradually going down each month for the last year. To clarify all the devices I've used for tests are wireless however that does not excuse week long drops in the Kb ranges

  • SidMooreManc Moore AccountancySid (@SidMooreManc) reported from Sale, England

    @virginmedia My app says we are. However I can not click through to how we get service updates

  • carlroach Carl Roach (@carlroach) reported from Middleton, England

    @virginmedia Hopefully. I realise that these things can be complicated and stuff does go wrong. It is the fact that there is no effective way of communicating with you as a customer that upsets me r most. It makes me feel that I am really of no value to you.

  • Tiffers1973 Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    @virginmedia If we had been told at 11am the facts!! We could have avoided hrs on hold and waiting for customer advisors to return from breaks to tell us they also couldn't deal with the issue and cancel the services either!! #virginmedia needs a shake up of customer services

  • ThatGirlKatie80 Katie Mallon (@ThatGirlKatie80) reported from Salford, England

    @virginmedia expect a call from me tomorrow cancelling my service. Third time this week now with the same Network Availability error. Right in the middle of a film. Tired of rebooting. Bye #virginmedia, hello #SKY 👋

  • CurryInTurry DJ Nerja (@CurryInTurry) reported from Ashton-under-Lyne, England

    @virginmedia @stewartbowie4 I'm afraid this is the new Virgin. Absolutely shocking customer service. I've been lied to and have numerous complaints in at the moment

  • ButterscotchDe6 Butterscotch But Christmas ❄ 🏳️‍⚧️ (@ButterscotchDe6) reported from Salford, England

    @virginmedia stop artificially dropping my bandwidth youre *************** at this point 1 Mbps up and 20 down is not ok

  • DebbieG_EA Debbie Grimshaw 🐝 (@DebbieG_EA) reported from Ashton-under-Lyne, England

    @virginmedia what is going on in the M34 postcode? Slow internet speeds and unreliable connection for the past three weeks now. Virtually impossible to work from home 🤯

  • carlroach Carl Roach (@carlroach) reported from Middleton, England

    @virginmedia The problem is not my broadband or home service, it is the mobile signal where I work. I can not use the VM app as this requires data to validate the SIM, how else can I contact customer services directly?

  • salfordbeerfest Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Manchester, England

    @virginmedia You did. At about 6pm. Now it's down again. That's five times in a little over a week. Beyond irritation now. Are you - company - going for some record? Or just reminding me to take my blood pressure meds?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mac_nicoll Mac Nicoll (@mac_nicoll) reported

    @virginmedia @OmbudServices My only option is to cancel the direct debit and await Virgin Media’s inevitable legal claim despite my best efforts!!

  • Ester_Laura83 ester83 (@Ester_Laura83) reported

    @virginmedia You'll forgive me for not having much faith in your estimated dates given current experience though? Seems weird to have a system that can't be overridded in a situation such as this-engineer visits, tv box stops working. With internet issue the system was manually overridded.

  • mac_nicoll Mac Nicoll (@mac_nicoll) reported

    @virginmedia Are you able to cancel the contract on this webchat?

  • mac_nicoll Mac Nicoll (@mac_nicoll) reported

    @virginmedia Obviously! BUT you can’t actually cancel your contract using any of those numbers! I will be cancelling my direct debit. Your company can do what it likes! You’re clearly not willing to help me cancel my contract.

  • Sheenz_Easton Chris Easton (@Sheenz_Easton) reported

    @virginmedia It's dangerous and we want it to be fixed. We raised a complaint over 6 weeks ago, as you advised, due to @virginmedia not doing anything to fix it. Silence! On the last call with your colleague they advised I must now complain about the lack of a response to my complaint. Huh?!

  • Lynnielou11 Lynnielou (@Lynnielou11) reported

    @BTBusiness Not sure if I’m the right place but bought BT Whole Home WiFi to support my @virginmedia poor router! Struggled a bit to set it up but rang the free technical support. Spoke to Neil who had me up and running in no time and now my WiFi is awesome! Thanks Neil and BT!

  • ash_advani ashwin advani (@ash_advani) reported

    @virginmedia All wireless connection m. No idea why your team gave that response except they assured me that it would fix the issue

  • BAHY_G B.A.H.Y (@BAHY_G) reported

    @virginmedia Yeah I got one security question wrong and they said they can’t help me… I just need to speak to some one. Why is it so difficult?

  • mac_nicoll Mac Nicoll (@mac_nicoll) reported

    @virginmedia I am not interested in your pathetic customer service or your poor advice! I have asked for a direct number, which you have not provided. I am seeking legal counsel!

  • ojmorgs Oliver Morgan (@ojmorgs) reported

    @virginmedia have tried for over three hours today to get through to your moving team, our WiFi is not working. please help.