Virgin Media Outage Report in Stalybridge, Borough of Tameside, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stalybridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stalybridge, Borough of Tameside, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Dukinfield, Hyde, Salford, Stockport, Wilmslow, Oldham, Altrincham, Sale, Holmfirth, Rochdale, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Dukinfield |
Total Blackout | |
| Manchester |
Community Discussion
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Virgin Media Issues Reports Near Stalybridge, England
Latest outage, problems and issue reports in Stalybridge and nearby locations:
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Marc Lloyd
(@outspokenoneuk) reported
from
Manchester, England
@virginmedia I’ve got 3 separate issues! Nobody cares, I can’t use live chat coz that Isn’t working either! I’ve not had a stable connection for 24 hours, when it’s normally working I have to sit next to the router because the range is like 20 cm so I can’t use internet in any other room
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Marc Lloyd
(@outspokenoneuk) reported
from
Manchester, England
@virginmedia are honestly useless! Rang with the same issue I think 12 times each time they tell me there isn’t an issue, like I’ve got time to ring and tell them issues that aren’t there! I’m tempted to just cancel my direct debit and go to sky
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia Thought it was tough to connect to someone on phone (57 mins wait) and another 36 mins convincing your helpdesk colleague that there is a problem - they sent someone within 12 hours to check and that talented technician found and fixed the issue in 20 mins.. all sorted !! 👍🏻👍🏻
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Phil Samphire
(@unlovedlongsigh) reported
from
Manchester, England
@RabnawazA @virginmedia Yes my partners zoom meetings crash even though we got a 300 Mb line the Wi-Fi signal is not that great and we got boosters what we tend to do is use mobile data for the rest of us but we are in the fortunate situation that we can
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Marc Lloyd
(@outspokenoneuk) reported
from
Manchester, England
@virginmedia How about I just pay when you fix all the issues? I’m sure that if I don’t fulfil my terms of the contract regards to payment you will disconnect me but you are ok to not provide me with internet or TV services that I pay for
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Clifford Jardine
(@JardineClifford) reported
from
Middleton, England
@virginmedia You have a covid notice saying don't call unless its an emergency so I'm using chat.... 13hrs later still waiting.... customer care and satisfaction has never been a strong point with virgin media
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia is there anything wrong with your services in Altrincham area? It’s been 36 hours of intermittent issues with broadband (fiber). Service status says everything is fine but laptops and phones are dropping off connections..
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Simon Ritchie
(@Weirdyweirdtwit) reported
from
Manchester, England
Oh @virginmedia yesterday I upgraded my broadband speed for the kids & I to WFH effectively (double what it was) & sure enuff it’s now not working at all 😡 & been on hold 20 mins plus to a special tech line you bundled in for me ... kids next lesson in 10 mins!
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Josh Deegan 💙
(@Josh_Deegan) reported
from
Manchester, England
Been on hold to Virgin Media for over 30 mins. Internet has been so intermittent for months and this week is the worst I've ever known it. Impossible for me to WFH with it like this. Missing deadlines and not able to speak to service users. Beyond frustrating.
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Pete Vella
(@pete_vella) reported
from
Salford, England
@virginmedia yet another broadband install cancelled at the last minute. Spent 10’s of hours trying to speak to somebody and today I was assured that the service would be connected. Despicable company. Blame COVID all you like, but you’re just completely useless. OFCOM claim!!
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Martin McGovern
(@MrMcSmee) reported
from
Manchester, England
@virginmedia Do you not understand it is absolutely nothing to do with speed? It's the constant outages! Pretty easy to work out how that is useless to me. Also, yet another outage with fix time tomorrow. Pls don't reply with another useless generic response as they are no help at all.
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✨$ERENA✨
(@teesh69) reported
from
Manchester, England
@virginmedia Thank you, but there is no point. I’ve spoken to 6 people who have all either lied or said they can’t help. Would be grateful to know why your company records calls but then refuses to listen to them though? Thanks
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Nathan
(@nathangreen101) reported
from
Salford, England
WiFi is down. I repeat, my WiFi is down @virginmedia though service checker website says no faults....
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adam hankinson
(@HankinsonAdam) reported
from
Ashton-under-Lyne, England
@virginmedia why again do I have poor internet even when u have upgraded me just a joke and when you try and call there is no one to answer the phones
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BG
(@benj_greenhalgh) reported
from
Wilmslow, England
@virginmedia Please could you provide an update as to why there’s no internet in the Wilmslow area again? I rely greatly on broadband to carry out my job, it’s unacceptable for this to happen without warning, time and time again, with no idea of when the service will resume.
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Clifford Jardine
(@JardineClifford) reported
from
Middleton, England
@virginmedia my package price has gone up again and I'm now paying almost twice as much as a new customer how do I leave without having to call
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Neil S.E. Berriman
(@neil_berriman) reported
from
New Mills, England
@virginmedia #SirRichardBranson website is made up of light, up to 256colours of light, imagine that bandwidth down 10gig of fibre?
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Kelly Thorley
(@Kellkat77) reported
from
Manchester, England
@virginmedia on hold with Virgin Mobile over 1 hour only to be cut off, no decency to even call me back? Spent over 4 hours in the week holding for Virgin Media to be cut off twice! Again no call backs? Appreciate waiting times are longer but this is appalling service. Fewming 🤬
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Gemmalea Woodward 🐝
(@Woodylass) reported
from
Oldham, England
@virginmedia I recently put in a request to cancel my contract. The email is from an operative offering a good deal, but its asking me to call him on on his mobile as he's working at home
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Dennis
(@dnumberwang) reported
from
Sale, England
@virginmedia is there a broadband outage in M33?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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NickJB ❤️👍🇬🇧
(@NickJB70s) reported
@virginmedia Why am I receiving Texts about non payment of bills! Spam I’m sure, but I never did get a response from you relating to my complaint about the Data Breach.
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Holly Shearn
(@hollyshearn) reported
@virginmedia paying premium rates for your fastest wifi connection and our rooter is constantly cutting off and doesn’t even reach upstairs in our home! Unable to get through to customer service online, on the phone or on the app - how are we meant to complain or contact u #karen
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Pablo Gonzalez
(@PabloMGonzalez) reported
@virginmedia PLEASE ANSWER THE PHONE I HAVE SPENT HOURS TRYING TO GET IN TOUCH WITH VIRGIN MEDIA CUSTOMER SERVICES PAUL WEBSTER ACCOUNT 042050710
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Sun Gardening
(@Sun_Gardening) reported
@virginmedia They never get back. Its disgusting. Looking at the way they are acting, I suspect Virgin Media is on the brink of collapse.
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Megan
(@mlcherrypie) reported
@virginmedia the direct debit and search elsewhere with a different provider, please can someone advise, I am her daughter and want to resolve this issue for her, she and everyone else don’t need the added stress of being told their bills are increasing by more than £50. Thank u
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Sunny Peace*J K Sun
(@cosmoblivion) reported
@virginmedia hi & thanks for being here. I just received a new sims card when I didn't order one. My data plan recently upgraded.🤷 I see a deadline for switching the sims only I'm in the midst of appts for a week. B/C I see peeps having issues w/the new sims, I'm reluctant.
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Miriam Shewry 💜💜
(@MiriamShewry) reported
@virginmedia They always say there’s no outages (even though I’m not the only person locally with an issue), we’ve had 3 engineer visits in 10 Months - All of whom have told us that the last guy did it wrong. I’d be happy to have an engineer back again
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Jamie Price
(@JamiePrice1997) reported
@virginmedia been waiting over 2 hours on web chat to speak to someone about moving house. It says up to 45 minutes wait. Is there an issue?
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Adam Powell
(@adampowell01) reported
Hi @virginmedia as a current customer it is impossible to reach you both via phone and online chat. Despite getting straight through when assumed a new customer. How can I contact you to cancel my contract and go to a supplier who will talk to me?
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.
(@aberdeenLass124) reported
@virginmedia cannot get through via phone or online message service. How on earth do I speak to a human?