Virgin Media

Virgin Media Outage Report in Stalybridge, Borough of Tameside, England

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The latest reports from users having issues in Stalybridge come from postal codes SK15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stalybridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stalybridge, Borough of Tameside, England 12/04/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stalybridge, Borough of Tameside, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Wilmslow, Salford, Sale, Stockport, Holmfirth, Oldham, Rochdale, Hyde, Stalybridge, Cheadle and Middleton.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomWilmslow Internet
United KingdomManchester Internet
United KingdomManchester E-mail

Community Discussion

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Virgin Media Issues Reports Near Stalybridge, England

Latest outage, problems and issue reports in Stalybridge and nearby locations:

  • mark001282 Mark Armstrong (@mark001282) reported from Manchester, England

    Every time speak to @virginmedia @Virgin customer service I die a little bit inside #emogirl

  • sharper76 Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England

    @virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi

  • sharper76 Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England

    @virginmedia In the orders and appointments section it says there are none. The text I have received confirming the appointment and threatening me with a £25 fine is different to the one offered to me by your customer services.

  • mark001282 Mark Armstrong (@mark001282) reported from Manchester, England

    @virginmedia As I say. I don't like publicly shaming a company that was once good. But your customer service is an absolute disgrace

  • EdwinDa18453545 Edwin Daniel (@EdwinDa18453545) reported from Stockport, England

    @virginmedia @richardbranson @VirginMediaCC unethical practice & worst cust serv.after 50 days of total loss of service and no resolution and taking 52 pounds for that period from me now they are denying compensation as well as refund of monies taken.

  • MCR_ADM Adam🍺 (@MCR_ADM) reported from Stockport, England

    @virginmedia No they’re helping. But it’s VERYYYY slow. But almost there.

  • johnsonhomes2 johnsonhomes (@johnsonhomes2) reported from Sale, England

    @virginmedia Her phone like works at the moment because she has power but not in a power cut. This is one of the issues set out in the email which VM requested I send on Wednesday

  • anttaylor23 Anthony Taylor (@anttaylor23) reported from Manchester, England

    @virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀

  • johnsonhomes2 johnsonhomes (@johnsonhomes2) reported from Sale, England

    @virginmedia If that was the only issue than yes that would be the logical next step. But as you’ll see from the previous tweets and email sent on Wednesday it isn’t. All the issues need dealing with in the round or otherwise I’ll have to cancel and go back to sky.

  • johnsonhomes2 johnsonhomes (@johnsonhomes2) reported from Sale, England

    @virginmedia The guy I spoke to at VM yesterday said that she wouldn’t be eligible for a “disabled” phone line to be installed because it wasn’t claimed when they dug the front garden up 18 months ago. We were never given this as an option at the time, if we had we would have insisted on it.

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Salford, England

    Is anyone experiencing a Virgin Media outage in M6 currently? Fibre Broadband is struggling to connect

  • sharper76 Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England

    @virginmedia I’ve just connected a new router for faster speeds and it isn’t working. I’ve called up and your customer services person who told me contradictory information, put me on hold and then hung up on me.

  • mark001282 Mark Armstrong (@mark001282) reported from Manchester, England

    @virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.

  • Karamonkey1 Weirdly even older fan (@Karamonkey1) reported from Manchester, England

    @virginmedia And the sum total of welcome texts I received during my 7 night stay in Jamaica was 189. I never moved from the same hotel. I often got 4-8 texts whilst sat at the same restaurant table or in my room. @virginmedia get your act together

  • mark001282 Mark Armstrong (@mark001282) reported from Manchester, England

    @virginmedia you have caused me nothing but hassle for months now. Your customer service team are completely useless.

  • mark001282 Mark Armstrong (@mark001282) reported from Manchester, England

    @virginmedia I've been a customer for 10 years. Is this how your treat your loyal customers?

  • roslers_vest Scott Moseley (@roslers_vest) reported from Rochdale, England

    @bluecitygirl232 @virginmedia I had the same issue with them in December always down not reliable couldn’t WFH so binned them off went to BT and fingers crossed not had an issue to date

  • WCONNOLLY2512 William Connolly (@WCONNOLLY2512) reported from Manchester, England

    @beverleyturner @virginmedia Virgin Media had gone ****. Poor broadband, crappie TV channels and half don't even work.

  • MCR_ADM Adam🍺 (@MCR_ADM) reported from Stockport, England

    Been on a live chat to Virgin Media since 9:30. WFH joys. Not much work has been done. But got my bill down. #CozzieLivs.

  • mark001282 Mark Armstrong (@mark001282) reported from Manchester, England

    @virginmedia Don't give me your copy and pasted waffle. You have done nothing to help. You have been an absolute thorn in my side! "I'm so sorry you feel this way" is such an outdated and terrible response from a marketing point of view btw.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • windaw22 dawn winlow (@windaw22) reported

    @virginmedia Great example of service, wait 2.5 days for a call back from a manager and they let the ring for 4 seconds, priceless. Explains why my 86 year father has had such poor services from you.

  • apresdee Adam Presdee (@apresdee) reported

    @virginmedia paying for 200mb speed and only getting 20 since December. Running all devices through EE 4g. It’s ok Virgin Customer Services deny any issues. Must be my fault why their equipment cannot perform as expected. #terribleservice. #customeralwaysatfault

  • PyxiePants Holly (@PyxiePants) reported

    @virginmedia 3 weeks I have had the internet drop out. Engineer has checked. Levels perfect. He claimed figures indicate a bottleneck in SO31. He raised s ticket. Still losing internet Customer Service just want us to reboot and book yet another engineer. Your Helpbot is useless

  • JulianCole5 Julian Cole (@JulianCole5) reported

    @virginmedia I’d already shut that down on my phone and when I tried again it didn’t want to run the test again. So nothing to screenshot

  • Tshearwood Tony Shearwood (@Tshearwood) reported

    @SandyLindsay @virginmedia Not great is it? With the latest 1gb, the WiFi coverage around the house and the actual broadband service appears to have been compromised. I think we should have stuck with the old 200mb.

  • kathrynbarrow Kathryn Barrow (@kathrynbarrow) reported

    @virginmedia The fix was supposed to be 3pm. Then it moved to 1930 and now 10am tomorrow morning. Am sure it will move again. Really not good enough.

  • _scootR scootR 🇨🇦 Jeremy (@_scootR) reported

    @claytsfm @virginmedia Thats just poor customer management on top of incredibly poor service. I hope it gets sorted for you soon mate, and a tenner ain't it

  • mickylaharrison Mickyla - still wearing a face mask (@mickylaharrison) reported

    @virginmedia Well, it’s only 3 hours after the estimated fix time and……. STILL NO INTERNET

  • rzalacc Rzalacc (@rzalacc) reported

    @virginmedia “No known issues” and yet the service is still appalling. Struggling to load web pages.

  • DarrenBekker Darren Bekker (@DarrenBekker) reported

    @virginmedia MG, my experience has been awful and I'm not interested in virgin or their shocking over subscribe rubbish services. The call centres/ help desk are rubbish. I'm tired of being ripped off by virgin. I'm leaving