Virgin Media Outage Report in Stalybridge, Borough of Tameside, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Stalybridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalybridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Stalybridge, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Huddersfield, Holmfirth, Stockport, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Wi-fi | 10 hours ago |
|
Manchester
|
Internet | 2 days ago |
|
Manchester
|
Total Blackout | 4 days ago |
|
Manchester
|
Internet | 4 days ago |
|
Huddersfield
|
TV | 5 days ago |
|
Manchester
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stalybridge, England
Latest outage, problems and issue reports in Stalybridge and nearby locations:
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woodsa (@danielpwood1) reported from Salford, England@RockcliffeFiles @virginmedia Me to, my work has a high proportion of Indian colleagues who I generally rate highly but a lack of understanding of the conversation and an inability to deviate from script to provide reasonable customer service is totally unacceptable.
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Graham Turner (@Laticsbiffo) reported from Oldham, England@AdamProcter1995 @virginmedia Doesn’t surprise me Adam. They don’t care. @richardbranson he’s got our money so we can get shit service now. #virginmedia
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Marcbbz (@marcbbz) reported from Manchester, England@virginmedia Third time this weekend trying to get through to the retention team. I’ve spent a total of 1hr and 37mins on hold and still not spoken with a human being. And you wonder I want to cancel my subscription.
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Natalie Johns (@natalie_19851) reported from Salford, England@17mxmi @jamaican__kidd Virgin media is shit too
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John Pennington (@diygolf) reported from Ramsbottom, England@MotoNutJob @virginmedia Should be that if your provider can’t fix the problem within 24hrs you should be allowed to terminate the contract at no cost to yourself & they must give you a Uk contact number because the Bombay warriors are F..kg useless at sorting a problem
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Graham Turner (@Laticsbiffo) reported from Oldham, England@richardbranson do you know I’ve been on hold waiting for a customer service advisor from virginmedia for 38 minutes. #shitecustomerservice @virginmedia
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Anthony Cadman 🐝🐜💙🏆🏆🏆🏆 (@Cadders1968) reported from Manchester, England@TheMontyDon Watched my @virginmedia recorded @GWandShows this morning, started with that lovely lady talking about her roses, so annoyed, iPlayer here we come. @virginmedia why can't your box adjust the recording times when a series link show starts at a different time, happens a lot v poor.
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Graham Turner (@Laticsbiffo) reported from Oldham, England@virginmedia I’m trying to report a filter on my tv service. Have reinitiated the call as no answer after 40 minutes. It’s disgraceful!
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Ryan (@Listuuh) reported from Manchester, EnglandAnyone else on virgin media and the internet is down in your area
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Anthony Cadman 🐝🐜💙🏆🏆🏆🏆 (@Cadders1968) reported from Manchester, England@HayBulbs @TheMontyDon @virginmedia Exactly the same happened to me, really annoyed when I came to watch it this morning, @SkyUK Had this issue solved years ago.
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steve wilcock (@wilcock_steve) reported from Rochdale, England@virginmedia Any news on when this service will be back up and running it’s now 12 days!!! #virginmediaisajoke #votewithyourfeet
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Karl (@MrKarlEdgar) reported from Stockport, England@virginmedia @Virgin_Victoria First time I used the box upstairs in the bedroom it wouldn't download the software , the wifi from the router is awful everything drops out, if I'm honest the service is terrible, got sold virgin at my front door hyping it up and its poo
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christina wareham (@chrissy__w) reported from Ashton-under-Lyne, England@virginmedia is there a broadband issue in OL7 area. Service running slow
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Graham Turner (@Laticsbiffo) reported from Oldham, England@virginmedia how long do you expect customers to wait for a customer advisor to answer the phone - currently been on hold for 32 minutes and counting #customerserviceatitsworst #virginmedia
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Graham Turner (@Laticsbiffo) reported from Oldham, England@virginmedia Only problem reported on website is inability to manage TiVo box via website. Not the problem I’m experiencing. #answerthephonevirgin #shitecustomerservice
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Graham Turner (@Laticsbiffo) reported from Oldham, England@virginmedia Could you confirm how to book a techie visit as I can’t actually get through to customer service. @richardbranson #shitecustomerservice #virginmedia
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Craig The Guard (@CraigTheGuard) reported from Huddersfield, England@virginmedia It’s all good. Not your fault. Always reliable fast broadband - can’t help someone severing the cable.
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colin paul henstock (@beefstock3) reported from Manchester, England@virginmedia its been a week now and its taking the mick as i pay over £100 a month for this so called service so please sort it.
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Craig The Guard (@CraigTheGuard) reported from Huddersfield, EnglandThe @virginmedia broadband is back. It would appear that a competitor had an incident and cut the cable. All fine now. Good work internet fellas
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Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Will (@youcantgoback) reported@virginmedia Ran again and turning the box on and off was the only advice it game. Still not working. I just want someone to come and fix it. Can you please send someone?
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GJM (@zombie_apoc1) reported@soojahpah @virginmedia You must be an incredibly lucky person. My internet has been totally unreliable, significantly slower than what I pay for (cabled) and it took dozens of calls/texts/emails/social media and visits to get 1 signal extender so I could have WiFi. Shocking customer service.
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Harry Osborn (@Harry19950462) reported@virginmedia Multiple engineers keep coming out this is the problem thats the problem guess what 24 hours after the last engineer came out the Internet has gone again mind blowing
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MaryM Robin ✒📝 ☕ (@MaryMRobin) reported@virginmedia Virgin have brilliant fast WIFI but their customer service is sh*te They just don't listen to customer needs and act on it.
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pam (@ellapam213) reportedChanging my address - you don’t provide the service at the new address , but you want me to pay £250 for an early opt out of my contract for a service that I want and you can’t provide ? #interesting - @virginmedia #MakeItMakeSense #FoolishnessFriday @OmbudServices
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Lorraine Solecki (@AuntyRainy) reported@virginmedia simple question. How do I cancel my TV package but keep my broad band. No help on your website and no help in my account.
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Nicola Guitart (@NGuitart) reported@virginmedia do not go with this company. I can tell you that we've had problem after problem with them. We switched to sky got a better deal, a better service etc but virgin media are still causing problems. You can't speak to a person...where is the customer service team?
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EvidencePlz (@EvidencePlzz) reported@SamPlan16007005 @virginmedia @O2 Use cable then. 20 quids from amazon for a 30 metre cable. Problem solved
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Mem (@MemYoussouf) reported@virginmedia There's an issue with that. It doesn't say. I've spoken with the team on the phone, they're aware of the ongoing issue and won't be resolved until the 9th
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Amanda Breen (@AmandaBreen15) reported@virginmedia where do I get help with not being able to receive emails to my Virgin email account all of a sudden it’s stopped working ?