Virgin Media Outage Report in Stalybridge, Borough of Tameside, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stalybridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stalybridge, Borough of Tameside, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Holmfirth, Stockport, Huddersfield, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Holmfirth |
Internet | |
| Stockport |
Internet | |
| Manchester |
Internet | |
| Huddersfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stalybridge, England
Latest outage, problems and issue reports in Stalybridge and nearby locations:
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Sarah Cassidy 🐝
(@SarahCassidy) reported
from
Manchester, England
Anyone else who gave their details to track and trace suddenly being spammed with fake email accounts, and bombarded with phone calls from fake VirginMedia/BT claiming broadband speeds are up and down?
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Kate McLean
(@katiem8y) reported
from
Poynton, England
@virginmedia how long do we have to do without internet while you upgrade our service!! Have now spent two days tethered to my phone trying to do business calls! It’s NOT acceptable to be doing this in the day! 10.25pm been off since 9.30am! 😡😡
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chris petchelli
(@Petchelli) reported
from
Rochdale, England
@virginmedia what’s going on with the PPV feed. It’s choppy as ****, £25 for this is a joke.
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Kelechi Okegbe
(@kelechi_okegbe) reported
from
Huddersfield, England
@virginmedia at this rate I think I am just waiting for the one month to be completed and then I will call to cancel. This is week 3 without Internet at home and everyday you say it will be fixed at 3pm
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@immihepburn @virginmedia I few for you, same happened to me as well. After 40 mins on the phone , charging me £8 to call customer number, their staff put the phone down on me . TERRIBLE SERVICE
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Wes Grundy
(@wesgrundy) reported
from
Bredbury, England
@virginmedia what’s going on with the quality of the picture? Scrambling and constantly broken. Please sort.
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Humps Snr
(@HumpsSnr) reported
from
Stockport, England
@virginmedia Thank you for your response. I have submitted a complaint, although I’ve no response to that either. Our internet is shocking and we’ve got a temp fix outside which needs to be made permanent from 4 wks ago. Paying a lot for nothing currently
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Jenny
(@Orko77) reported
from
Manchester, England
Hi @virginmedia, my neighbours and I are all having connection problems today but when one of us managed to speak to someone, was told that it all looked fine and is having a virtual technician calling. Seems a bit pointless if we're all struggling?
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gomez
(@tgomez7) reported
from
Sale, England
@virginmedia I have been trying to cancel my account for over a week now. 5 calls made and still nobody has been able to help me. This is an absolute joke!! Please tell me how I can do this in writing?
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Andy Pearson
(@Podder51) reported
from
Huddersfield, England
@virginmedia well don’t wait for a response, their complaints department is harder to find than a good signal
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Danny Peacock
(@Whosyourdaddy19) reported
from
Manchester, England
Wow @virginmedia your standards of customer service have gone downhill this year.. All for the understanding of pandemic but even after the average wait of an hour to talk to someone to be cut off 4 times now and let down multiple times with guarantees is just not the normal!!
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Sophie Reynolds
(@1sophiereynolds) reported
from
Cheadle Hulme, England
@virginmedia Yes, I checked online and there are outage issues in the area. However I was sent a text saying it had been resolved yesterday, but it is still not working this morning!
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@virginmedia So me as a customer who don’t know this information, and searches your customer number after you don’t provide your services, been kept 40mins on phone line and then get phone put down from your staff. Brilliant!!!
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Joanne Letremy
(@DERocksOn) reported
from
Huddersfield, England
@Natalie_Ferg @virginmedia Its insane. Sometimes I get a very good download speed, but never as good as what it says it should be, but most of the time I am stuck with that bullshit speed and it drives me mad 😠 I mean the price of it, it should be what it says
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Humps Snr
(@HumpsSnr) reported
from
Stockport, England
@virginmedia What details do you require in any text I send?? Seems a bit odd considering you should already have my complaint and my details 🤔 we’ve established I don’t have a ref number, so further info will assist??
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Sally pickford
(@salpea77) reported
from
Stockport, England
@virginmedia code v210 on the tv how can I get help for this??
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Jamie McDonald
(@lambtiger) reported
from
Cheadle Hulme, England
Truly appalling customer service from @virginmedia. Due an engineer visit today: he’s just rung to say your call centre raised the job incorrectly and he’s not coming as they don’t carry the stock any more. No apology, no lifeline, no empathy. Shocking.
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@virginmedia That’s different scenario on my bill, why I’m charged to call your Customer Service line
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Gareth Longley
(@garethlongley) reported
from
Salford, England
@virginmedia what the hell is going on with your internet!? I’ve been holding to get through to your customer service department for almost an hour now (after being cut off twice!). I’m ready to cancel this AWFUL service!
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Humps Snr
(@HumpsSnr) reported
from
Stockport, England
@virginmedia I don’t. When I submitted the complaint (2nd) I chose the telephone call option, using my home number. I haven’t received any call to date!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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P/T
(@Toms_PaulT) reported
@virginmedia No laptops on wired. Yes comes back on eventually. When gaming it seems to go slow then speeds up too. There’s something up. It’s not right at all.
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Anoushka Patel
(@PatelliNutelli) reported
@virginmedia No resolutions as I mentioned earlier!.... I will be filing a formal complaint to @virginmedia . In the meantime I'm having to fork out more money to increase my data usage as I still have NO INTERNET
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Mark
(@DizzyMG) reported
@virginmedia I’ve just upgraded my bundle and an engineer will be here on Saturday. Hopefully that will resolve the issue. I appreciate the enquiry, thank you.
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Luke Smart
(@lukesmart89) reported
@Ofcom @virginmedia Where is the legislation the follow. I dont care launching a singular complaint. I do care to know if they are compliant. I personally feel is anticompetitive & its very uncommon which leads me to believe if more companies could then they would. Which likely points to mispractice
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Ed Stroud
(@Ed_Stroud) reported
@virginmedia Still no response. How can you raise prices and not allow your customers to query or discuss this. Been waiting since 8:30 for responses on your text service. What do I do?
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Kerrie 🇬🇧
(@Kerrie2k) reported
@NigelGM @virginmedia Yeah, I have no idea what's going on with VM internet or the phone lines atm. If I had known my internet was going to break again I would have spoken to the person sorting out the credit I never got via webchat about it earlier.
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lucy
(@lucyloves_1) reported
@virginmedia Wonder if Lutz Schüler ,@TomMockridgeVM @julieAgu_vm could possibly then help me out. I’ve been an exceptional customer of virgin and all I’m done is palmed off.
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Dr Cat Whittall
(@DrCat1981) reported
@virginmedia No faults listed, this has been going on for 2 months. I’ve followed all your recommendations and your 30 day speed test showed no issues...but I have done daily speed tests and this is the speed I regularly get throughout my work day
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C Sanders
(@ItsCSanders) reported
@virginmedia my WiFi is down. Your website offers zero help. Your phone lines do not connect. I need internet to do my job. Help please
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Nicola McIntosh
(@MrsNLMac) reported
@virginmedia has the broadband gone down in the NE31 area? Our has just gone off!! Trying to work and home school 😩