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Virgin Media

Virgin Media outages and service status in Stalybridge, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Stalybridge, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Sep 1, 5:33 PM GMT+1.
  • 69% Internet (69%)
  • 15% Wi-fi (15%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 4% Total Blackout (4%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stalybridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalybridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 2: Problems at Virgin Media

Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stalybridge, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Huddersfield, Salford, Rochdale, Stockport, Wilmslow, Hyde, Bury, Altrincham, Middleton, Sale, Ashton-under-Lyne, and Littleborough.

CityProblem TypeReport Time
Manchester Internet 24 hours ago
Oldham Internet 24 hours ago
Manchester TV 1 day ago
Manchester Wi-fi 2 days ago
Manchester Internet 2 days ago
Manchester Internet 2 days ago

Nearby cities with recent reports

Manchester

21 recent signals

24 hours ago
Oldham

2 recent signals

24 hours ago
Huddersfield

1 recent signals

3 days ago
Salford

1 recent signals

5 days ago
Rochdale

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stalybridge, England

Latest outage, problems and issue reports in Stalybridge and nearby locations:

  • Tiffers1973
    Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    @virginmedia I'm trying to cancel but even that seems impossible

  • SurrealPaulT
    Paul Terry (@SurrealPaulT) reported from Manchester, England

    @virginmedia hi Virgin. We had an outage of broadband and TV services beginning 23rd Sept which lasted for 4 days. At the time we were told we would be compensated for this loss. As it hasn't come off our latest bill, how do we claim?

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia You’re not understanding. I do contact when the issue is happening, your advisor then fixes it, but it then happens again within 24 hours. I need a ‘once and for all’ fix. Not this whack a mole approach you’ve had so far.

  • Tiffers1973
    Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    @virginmedia I'm trying to cancel but when that seems impossible

  • mark001282
    Mark Armstrong (@mark001282) reported from Manchester, England

    @virginmedia As I say. I don't like publicly shaming a company that was once good. But your customer service is an absolute disgrace

  • blokealex
    alex. (@blokealex) reported from Manchester, England

    @virginmedia Complaint is about billing after cancellation, your staff refusing to process my request to cancel and being told a different thing every time I call back… it’s been awful.

  • mariaspears
    maria (@mariaspears) reported from Huddersfield, England

    @virginmedia I have had no service for 2 days and I’m having issues logging in to my account as it won’t recognise email/password….. help!

  • RHJOfficial
    яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported from Oldham, England

    Is the WiFi down for anyone else in the #OL9 area? #Oldham #VirginMedia

  • johnsonhomes2
    johnsonhomes (@johnsonhomes2) reported from Sale, England

    @virginmedia If that was the only issue than yes that would be the logical next step. But as you’ll see from the previous tweets and email sent on Wednesday it isn’t. All the issues need dealing with in the round or otherwise I’ll have to cancel and go back to sky.

  • SiManM20
    Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported from Manchester, England

    @virginmedia are you down again in M20? Hub flashing red again.

  • sharper76
    Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England

    @virginmedia In the orders and appointments section it says there are none. The text I have received confirming the appointment and threatening me with a £25 fine is different to the one offered to me by your customer services.

  • sharper76
    Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England

    @virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi

  • insidewrite1957
    Peter Thornton.🇺🇦 (@insidewrite1957) reported from Ramsbottom, England

    @eshelm @simonnread @virginmedia Worst people I’ve ever worked for By a distance

  • WCONNOLLY2512
    William Connolly (@WCONNOLLY2512) reported from Manchester, England

    @beverleyturner @virginmedia Virgin Media had gone ****. Poor broadband, crappie TV channels and half don't even work.

  • he_tompkins
    Hannah Tompkins (@he_tompkins) reported from Manchester, England

    @virginmedia my broadband was “delivered” today by Yodel but the package is no where to be seen and wasn’t attempted (I’ve been in all day waiting). I can’t get any help from them, please help!! 😭

  • birdflu_7
    officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England

    @MartinSLewis I'm not sure if you can help me but here goes , in August I ended my contract with @virginmedia & to cut a long story short they still owe me £87 .+ They sent me a cheque in my maiden name so I returned it with a second copy of my marriage cert same as in 2015 1.

  • Rayzor74
    Ray Morgan. NHS💙🇺🇦 (@Rayzor74) reported from Stockport, England

    Good start to the day with @virginmedia informing me my monthly bill is increasing by £15/month and I have until the 17th of April to decide on my options. That is £180 annually. Having been firstly a Nynex customer and a Virgin customer since the takeover think it may be time

  • SeanKeyes
    Sean (@SeanKeyes) reported from Manchester, England

    @virginmedia I was heavily sold a renewal based on an engineer installing+configuring everything as we are meant to have the fastest Wi-Fi possible.I installed it and no sign of an engineer,no follow up from Virgin. As per usual.Was also sold some ‘VIP service’ line that’s never been shared!

  • mark001282
    Mark Armstrong (@mark001282) reported from Manchester, England

    @virginmedia you have caused me nothing but hassle for months now. Your customer service team are completely useless.

  • OldhamBradd
    Bradley Smith (@OldhamBradd) reported from Oldham, England

    Fings outage analysis of #virginmediadown is 20.7% of subscribers are being affected @virginmedia #VirginMediaoutage #virginmedia @outagedetect

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kemmo81
    Mike Kemmett ⛳🏌🏻‍♂️🏏🏉 (@kemmo81) reported

    @virginmedia not internet/tv all day, please update when you will fix- wd5 area

  • OldPeopleFine
    Ken Bar Low (@OldPeopleFine) reported

    @Dearme2_ You think when you hit rock bottom things can only get better but then your house burns down and virgin media take you to court for non payment of your wifi

  • TomJJarvis
    Tom J Jarvis (@TomJJarvis) reported

    @virginmedia Your salesperson confirmed by text that his manager had approved covering that £6 for the term. I have the messages. It has never appeared on my bill. He asked me to email a compensation request, which I did. No reply. Chased three times since. No reply. 2/

  • PaulOBrienKil
    Paul O'Brien (@PaulOBrienKil) reported

    @virginmedia @MizzCQ I strongly urge anyone thinking of subscribing to @virginmedia to NOT do it. Took over a hour to get through to customer service & they still won't fix their mistake. Shambles of an organisation.

  • PaddySw99745534
    Paddy Sweeney (@PaddySw99745534) reported

    @virginmedia @_JIMBO55 You still have not got it ! A customer has problems with your service who has messaged, emailed and called VM but you still have not dealt with their issues. Take your out of date equipment out of my home and I will move on to a better provider. For an 82 year old unacceptable.

  • TheWazzo
    BB (@TheWazzo) reported

    @virginmedia @FredWhitbread You didn’t need to send your standard reply, everything you needed to know was in Fred’s post, he’s trying to help you.

  • xhatne
    mmhmm (@xhatne) reported

    @Johnty14 @virginmedia Easy solution here, someone should invent a method to get the leaflet through the door, so it ends up in the house, but passers by can't see it so it isn't obvious that nobody is home.

  • DamianHastie
    Damian Hastie (@DamianHastie) reported

    @virginmedia Wow you really don't want additional business, shocking experience both with your customer service bot and now when DM your X bot. What a terrible business.

  • alan_reddish
    Lifes MIS-Takes (@alan_reddish) reported

    Need some proper answers from @virginmedia. No internet for 5th day.....estimated fix 4th Sept!!

  • Graelwyn
    Pure Hearted Human (@Graelwyn) reported

    @Ang_Jones72 It doesn't matter much now. As I intend to take my life as what virgin media don't know. Is that my mother and father abused me most of my life. And maybe since I never got her unconditional love as she loved only through money. I wanted to use the only thing she gives me now. Since she wouldn't call virgin to explain. As she cares more about my brother's partner's mother having cancer. Than that I may have cancer. So virgin media get their payments. And I have finally given up. That is all.