Virgin Media Outage Report in Stalybridge, Borough of Tameside, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stalybridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stalybridge, Borough of Tameside, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Huddersfield, Oldham, Rochdale, Salford, Stockport, Ashton-under-Lyne, Holmfirth, Cheadle, Hyde, Sale, Bury, Stalybridge, Altrincham and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Huddersfield |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stalybridge, England
Latest outage, problems and issue reports in Stalybridge and nearby locations:
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James Mayo
(@JamesMayo_) reported
from
Manchester, England
No data on my phone and ******* @virginmedia internet has been down all morning 🤬
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James Mayo
(@JamesMayo_) reported
from
Manchester, England
@virginmedia Doesn’t say their is any problems with the internet no, and no I’m with EE
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Anthony Cadman 🐝🐜💙🏆🏆🏆🏆
(@Cadders1968) reported
from
Manchester, England
@TheMontyDon Watched my @virginmedia recorded @GWandShows this morning, started with that lovely lady talking about her roses, so annoyed, iPlayer here we come. @virginmedia why can't your box adjust the recording times when a series link show starts at a different time, happens a lot v poor.
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
@virginmedia It’s all good. Not your fault. Always reliable fast broadband - can’t help someone severing the cable.
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Marcbbz
(@marcbbz) reported
from
Manchester, England
@virginmedia Third time this weekend trying to get through to the retention team. I’ve spent a total of 1hr and 37mins on hold and still not spoken with a human being. And you wonder I want to cancel my subscription.
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia I’m trying to report a filter on my tv service. Have reinitiated the call as no answer after 40 minutes. It’s disgraceful!
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia Could you confirm how to book a techie visit as I can’t actually get through to customer service. @richardbranson #shitecustomerservice #virginmedia
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Anthony Cadman 🐝🐜💙🏆🏆🏆🏆
(@Cadders1968) reported
from
Manchester, England
@HayBulbs @TheMontyDon @virginmedia Exactly the same happened to me, really annoyed when I came to watch it this morning, @SkyUK Had this issue solved years ago.
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woodsa
(@danielpwood1) reported
from
Salford, England
@RockcliffeFiles @virginmedia Me to, my work has a high proportion of Indian colleagues who I generally rate highly but a lack of understanding of the conversation and an inability to deviate from script to provide reasonable customer service is totally unacceptable.
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Ryan
(@Listuuh) reported
from
Manchester, England
Anyone else on virgin media and the internet is down in your area
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@richardbranson do you know I’ve been on hold waiting for a customer service advisor from virginmedia for 38 minutes. #shitecustomerservice @virginmedia
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Natalie Johns
(@natalie_19851) reported
from
Salford, England
@17mxmi @jamaican__kidd Virgin media is shit too
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@AdamProcter1995 @virginmedia Doesn’t surprise me Adam. They don’t care. @richardbranson he’s got our money so we can get shit service now. #virginmedia
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Rich 🐝
(@richtimperley) reported
from
Sale, England
@unit_1974 @virginmedia We have exactly the same issues. Blinking frustrating 😤
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
The @virginmedia broadband is back. It would appear that a competitor had an incident and cut the cable. All fine now. Good work internet fellas
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia Only problem reported on website is inability to manage TiVo box via website. Not the problem I’m experiencing. #answerthephonevirgin #shitecustomerservice
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia how long do you expect customers to wait for a customer advisor to answer the phone - currently been on hold for 32 minutes and counting #customerserviceatitsworst #virginmedia
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James Mayo
(@JamesMayo_) reported
from
Manchester, England
@virginmedia Yes I have, also reset it a few times and it’s still been down for a few hours now
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steve wilcock
(@wilcock_steve) reported
from
Rochdale, England
@virginmedia Any news on when this service will be back up and running it’s now 12 days!!! #virginmediaisajoke #votewithyourfeet
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Craig The Guard
(@CraigTheGuard) reported
from
Huddersfield, England
Long weekend. Last night our @virginmedia broadband went down (roadworks cut cable so not their bad). No internet. No Alexa. No Netflix. Kids realised that Dad was at home and the wife spoke to me. Strange times.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie
(@j_adams_x) reported
@virginmedia Hi, it’s still bad. Getting no where near what we should be. Just ran a speed test and got 61mbps. The highest it’s been is about 250. We’re paying for 1GB.
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Kevin House
(@kevhouse84) reported
@virginmedia Hiya yeah says no ongoing issues would like to order a booster or book a engineer but can't get through
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@sourcingstewart
(@SGHarber46) reported
@virginmedia Great marketing but that’s it service rubbish, internet is the worse out their , avoid
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Gav
(@finallygav) reported
@virginmedia so my broadband is down, again. Seems like only a month ago I was having the same issue. Rang your service dept, all your systems are down and you can’t help. Not a good impression when broadband is needed more than ever during restrictions. Time for a change?
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Kate Crisp
(@kec1964) reported
@virginmedia Hi, she lives next door and I am a Virgin Media customer too so if there were any issues in the area I’d have known!
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millsey.
(@lulaamillss) reported
@virginmedia Is your service down again?! WIFI not working 🤯
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@sourcingstewart
(@SGHarber46) reported
@virginmedia what is going on with your broadband today ? on off on off never consistent? Paying for 516mb more like getting 5mb how can virgin media be multi-ward winning services across the UK ? As a new customer it had to be the slowest and the worse broadband service ever
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Nathan Richardson
(@nathanrich03) reported
@virginmedia hi are you having problems with broadband in the NE3 area? It's been off since yesterday and the status checker says it's all ok. I know I'm not the only one in my street with issues
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@sourcingstewart
(@SGHarber46) reported
@virginmedia @johnlikesragu what is going on with your broadband today ? on off on off never consistent? Paying for 516mb more like getting 5mb how can virgin media be multi-ward winning services across the UK ? As a new customer it had to be the slowest and the worse broadband service ever
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BrightKnight
(@BrightKnight15) reported
@virginmedia I have written a formal complaint to your head office, about 2 weeks ago but heard nothing. How long should I expect to wait for, at least, acknowledgement of receipt of my letter? Or should I expect no reply at all, which would align with the standards of your telephone agents?