Virgin Media Outage Report in Stalybridge, Borough of Tameside, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Stalybridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalybridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Stalybridge, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Huddersfield, Holmfirth, Stockport, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Wi-fi | 6 hours ago |
|
Manchester
|
Wi-fi | 17 hours ago |
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Manchester
|
Internet | 2 days ago |
|
Manchester
|
Total Blackout | 4 days ago |
|
Manchester
|
Internet | 5 days ago |
|
Huddersfield
|
TV | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stalybridge, England
Latest outage, problems and issue reports in Stalybridge and nearby locations:
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toewad1 (@toewad1) reported from Salford, England@virginmedia Absolute lag every game every night, and it's getting worse, I tried to explain to the support lady on my PC I get 350mbps on my console I get 600mbps something not right there, it took me 1 hour to get through to support on the phone and I'm not being spoken to like that!!!
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Jenny Whitham (@Jenny_Whitham) reported from Manchester, EnglandI’m stressed, I’m tired and about to have an operation. @virginmedia are pushing me over the edge with their appalling customer service and general money grabbing disgusting ways. I made my complaint over a week ago, now you’re just ***************.
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Sam Tennant (@Samueltennant) reported from Manchester, England@virginmedia Hi! Follow-up to my prob yesterday, Housemove has been delayed, VM discon 16/09, I've now asked for 1 final mnth. >1hr on phone with 3x outbound call centres yesterday; still not clear if 1) Service will be Reactivated today & 2) will be for one month, not 12/24. Ta!
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Shaun (@shaunbentley) reported from Manchester, England@virginmedia No clue. Tried escalating a complaint with you about 30 times over the past 2 years and you keep ignoring me.
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toewad1 (@toewad1) reported from Salford, England@virginmedia Wired, wireless, modem, mode, ports open, dmz, upnp, open nat, every thing right, but the router he support said last night the router might be incompatible and that isn't a good sign.
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Gail (GiGi) Frampton (@CarlitosGirl) reported from Manchester, England@virginmedia No not really, I need a call or a name I can email. I just need a resolution, can't spend time telling a long story to people who don't have the authority to look at the account and resolve it. Can you do that or can you pass me to someone who can. Please.
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Xbox E3 Fans 🎮 (@XboxE3Fans) reported from Manchester, England@aravelle @virginmedia Yikes, that sucks :( I know they’re doing a lot of new areas in and around Manchester so I do hope they’re in your area ASAP! :(
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toewad1 (@toewad1) reported from Salford, England@Simatron3000 @virginmedia That looks bad, mine is better than that, but notice no packet loss.
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toewad1 (@toewad1) reported from Salford, England@virginmedia I need to quit now this is taking the pi$$, I'm not interested in your fast speeds anymore, not going to phone your support and wait for an hour to be told you don't support Xbox or any console when that is what you should be about "BROADBAND PROVIDER" it's in the title...
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Dr Neil Entwistle (@SalfordHydro) reported from Salford, England@virginmedia Ok great, I hope you do as thus far your customer service phone line hasn’t. The engineer hasn’t. The manager I spoke over the telephone hasn’t so you’re my last hope before I’m forced to shop elsewhere
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Alec Parkin (@Eurovisioned) reported from Manchester, EnglandTwo months to respond to my complaint @virginmedia. Two whole months. Still no resolution. Shameful.
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Gail (GiGi) Frampton (@CarlitosGirl) reported from Oldham, England@virginmedia It's pretty much a long story so would be better to talk. New customer on the pay nothing for 3 months deal. My dad was taken seriously ill and given a month to live. I asked to cancel in cooling off period. Emailed, tried to call. Spoke to Rashid the guy on my doorstep. Nothing.
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Sam Tennant (@Samueltennant) reported from Manchester, England@virginmedia UK Sales say 1 month extension reconnection impossible, but offshore call centres said yes but this has not happened yet. House moves are stressful. Please help.
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toewad1 (@toewad1) reported from Salford, England@virginmedia Had to wait on phone for 1 hour tonight to get the rudest support ever, I had to hang up on her, seriously garbage hub 3 for gaming, I need to quit @virginmedia get an internet that supports console gaming, unlike this crap.👎👎
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Sam Tennant (@Samueltennant) reported from Manchester, England@virginmedia VERY happy customer for eight years, only disconnecting as not available and new address but the last 24hrs have been a nightmare. The offshore call centres simply seem to have no facility to understand something like this which is off script. 1/2
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Gail (GiGi) Frampton (@CarlitosGirl) reported from Oldham, England@virginmedia I asked Rashid to cancel for me he said he would delay. He didn't. I haven't installed or used and in no state due to a bereavement to sort this out. Even your no reply email service replied to me so I have a date. Don't think I have signed a DD agreement or the contract.
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Louise Woodman (@louise_woodman) reported from Oldham, England@virginmedia I keep calling and it plays the same message saying you knows there’s a fault and you are trying to fix it. The same message since Saturday morning. It offers texts to update but I’ve had no texts even though I’ve put my number in each time I’ve called.
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Tim Coulman (@heytc1964) reported from Rochdale, England@virginmedia I’ve registered my issues via the complaints facility online and will need a call at some point to discuss and resolve them
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Dr Neil Entwistle (@SalfordHydro) reported from Salford, EnglandHi @virginmedia, I’ve moved house & your website confirmed I can have your services however when the installer came he said we need to get the local neighbours to use “cable my street” on internet. However we can’t because your website says we have it. Catch 22! Help please.
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Craig Williams (@craigawilliams) reported from Sale, England@NuclearJelly @BeccaLock2 @virginmedia @SkyUK In the interest of balance. Been with them for about 15 years and never had an issue
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jane McClean Simpson🐇🐰💚💛🍉🍓🐠🍒🌻🥝🍌🌈🌴 (@Ladyjanemacca) reported@virginmedia you need to sort out your call centres, train your staff correctly and deliver on your promises. Customer of yours for 34 years to package , recommended you to family and you have totally messed up #disgusted #badcustomersevice
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qual (@oQualUK) reported@virginmedia Yes, they gave me the generic "turn router off and back on again" , "make sure the wire is plugged all the way in". and my personal fav "problem in your area" when your website says otherwise. Like I haven't been complaining for the past 70 days
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˗ˏˋ Bruna ˎˊ˗ (@BuPias) reportedSo @virginmedia are you going to compensate me for the two work days I lost because of your broadband issues in my area? Or are you losing a client? Bc it looks like we’re heading into a third day, I’ve almost ran out of mobile data and £8 isn’t enough now is it?
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Lisa (@lisa_thomas31) reported@virginmedia tv not working in WA3?
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qual (@oQualUK) reported@virginmedia Yes im aware, but nobody replies on the forums, and via call I get the same useless information and my problem is just passed on from person to person without anyone actually doing anything. I only use twitter because I actually get a reply for once so I can feel like Im-
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qual (@oQualUK) reported@virginmedia actually a valued customer. Which im not or else this wouldnt be happening for 72 days straight, with your BS policy of not giving compensation cause my net isnt fully out, so I just have to deal with 100% packet loss day in and day out while paying £80 a month, its a joke
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Jeff Hazzard (@jhazz82) reported@virginmedia @virginhelp Answer my original question... Scroll up... That's how you can help.
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jay patel (@jaypate69037447) reported@virginmedia hi my account no was 732551201. i had cancelled my contract with you around 7th july inc tv, internet+tel.some smart xxxx said i couldnt cancel my tel and would be charged 28 monthly.can you check if you have charged me for tel and anything else after i had cancelled all services
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M b (@Mb98085406) reported@MatthewApps2 @virginmedia Mine too it’s a joke - maybe they will reply to you - they are ignoring me - great service
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S Suleman (@shab255) reported@virginmedia @O2 Virgin media why have you declined my Quidco cashback. If you don’t want to honour the cashback why offer it? What’s the reason for declining? There is no reason. I will post my negative review for other to be aware of this. Not a happy customer.