Virgin Media Outage Report in Stalybridge, Borough of Tameside, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stalybridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stalybridge, Borough of Tameside, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Huddersfield, Ashton-under-Lyne, Stockport, Bury, Timperley, Oldham, Rochdale, Salford and Holmfirth.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Huddersfield |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stalybridge, England
Latest outage, problems and issue reports in Stalybridge and nearby locations:
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia So started with talking to someone on online chat who said they can’t help as I have loyalty discount n am best talking to customer care team. So I rang them explained that my contract is running out on a couple of weeks n would like to see my offers n possible upgrade
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Raymond Mailey
(@raymondmailey) reported
from
Sale, England
@virginmedia Been on the phone for 50 minutes now and keep getting passed back and forth to different departments then she cut me off again. I am not getting the service I pay for. Fix this now or I’m leaving. I also want to complain about your appalling customer service
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👻 OggyGhost 👻
(@OggyGhost) reported
from
Stockport, England
@virginmedia hi I’m trying to put TV Remote app on my sons iPad which is running iOS 12.4 & the app just won’t let me sign in what so ever or even load up can you help
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Raymond Mailey
(@raymondmailey) reported
from
Sale, England
@virginmedia I have tried your web chat still waiting for a response after 50 minutes and counting. Absolutely appalling customer service
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia I then mentioned about ur sky sports oomph bundle online at £46 n got told new customers only so no loyalty given n got told this was the same on media providers which again I know is a lie. So basically wanting me to pay an extra £30-40 a month because am not a new customer
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Alec
(@AlecParkAve) reported
from
Stockport, England
@virginmedia are an absolute disgrace 😂 broadband was down for an entire month and they're offering £5 credit to compensate
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Nate Lloyd
(@natelloydfirth) reported
from
Manchester, England
Nearly two weeks without the wifi working keep changing the dates for it to get fixed. Absolute shocking service @virginmedia
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DarrenFS 🏳️🌈
(@DazFS) reported
from
Manchester, England
@virginmedia trying to contact you on the app but keeps closing down saying the you’ll reopen at 7am.
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia As to which they couldn’t help me line kept going quite so didn’t know if hung up or on hold. Then all of a sudden I was passed through to someone else who I believe was from ur cancellation team who again said couldn’t help n best been on my current contract.
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Alec
(@AlecParkAve) reported
from
Stockport, England
@virginmedia Oh an engineer eventually came out and fixed it. Make matters worse you've put the price up from £38 to £50.50. The £5 Doesn't even cover that. We were told we'd get a full months refund now anyone we ring denies they even have it on record that we had an issue.
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Raymond Mailey
(@raymondmailey) reported
from
Sale, England
@virginmedia I am having recurring issues again sending emails through your outgoing mail server. This happened a few weeks ago I was informed it was all sorted. Why am I paying for an atrocious non existent service. Appalling.
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia On top of that a few year year ago at that time one of your lovely advisors but me through to the loyalty team gave me a great deal because said I been a loyal customer now I go through to cancellations/retention team who say can’t do anything. So what happens is you leave
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Graham Douglas 🇪🇺🇬🇧🏴🐝
(@greydogphoto) reported
from
Sale, England
@virginmedia No "chat" options on that link that I could see. Status is showing as having a problem, so it's not my kit. Signal is too poor for me to use phone for chatting, anyway. Let's see if things clear up soon...
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Can I quit without you ripping me off, you crappyarse company, oh and you are crap, crap crap, support are thick as shi* so fu** you @Virgin
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia On top of that i asked to speak to billing team because been charged an additional £8 for no reason and never got transferred through
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Just been on to your so-called support, he ran out of ideas so he pretended he couldn't hear me, obviously, if he didn't he would have called me back, I need to cancel this garbage.
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Raymond Mailey
(@raymondmailey) reported
from
Sale, England
@virginmedia Nothing really. Usually it my phone or my wife’s phone but never your equipment. The same issue happened a few weeks ago and we were told it was a local fault and they were fixing it. Which it did get fixed but yet again it’s not working now.
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Raymond Mailey
(@raymondmailey) reported
from
Sale, England
@virginmedia Still no joy. Customer service seem to bring to actually grasp the problem. I’ve had enough of VM I just want to leave now
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emma
(@emmab1307) reported
from
Huddersfield, England
@virginmedia Thanks for the Information buts it’s clear that what I have told you hasnt been read correctly because the number you want me to ring is customer service or cancellation which is where the problem@lies anyways so not helpful at all
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Maurice Dickson 🇬🇧
(@ulstershaker) reported
from
Bury, England
@virginmedia down in parts of Bury yet again!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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(((Shimon Ben Chaim))) ⚒⚒⚒⚒⚒⚒⚒
(@Eastendhammers) reported
@virginmedia why are you adding bogus charges to an 88 yr mans account then we we question it your very rude foreign call handler is abusive I suggest you dm me
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Candice
(@Gemichico) reported
@virginmedia Nope. Just going to cancel. If I want peer support I’ll join one for free. Can you tell me how to cancel via a real person please
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Gordon Tozer (Gloucester)
(@Gortozer) reported
@virginmedia - Hi Virgin Media. We cannot access our online account service. Nothing we input is accepted. Your call centres are very, very busy!!!
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Sarah Seston
(@SSeston) reported
@virginmedia your customer service is a joke!!!!!
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clare yates
(@clareya58056967) reported
Really frustrating customer service unable to get through to anyone, no replies on chat. Poor broadband service on speed test paying 200mbps receiving 3mbps minimum guaranteed download speed should be 107mbps. Please can someone respond. @virginmedia
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Ryan Underwood
(@RyanUnderwood86) reported
@virginmedia It just seems like Virgin Media is staffed by 3rd party support that doesn't want to own or resolve a problem at the least. At worst you are illegally hiking up my tariff and not allowing me to leave within a cop to keep a sale.
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Chris James
(@christPJames) reported
@JayneKathryn @virginmedia @helenlouise2702 I must have messaged them 100 times on here. I call their help line 10 times every day, never get through. Not sure what else to do
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william wood
(@william62420336) reported
@virginmedia I’m afraid I’ve just cancelled my virgin media account and I’m unlikely to return because if your awful customer service. Please don’t send me any generic responses. Try to type something human and meaningful. Please
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michael bradley
(@bradval978) reported
@virginmedia hi,im giving you 24 hours to sort my problem out or your direct debit is getting stopped and all your gear will be deposed off in my bin, clocks ticking 👍
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Owen Harrison
(@OwenHarrison96) reported
@virginmedia your customer service chat is shocking, been speaking to your chat, they then pass me through two teams an then into a 4 hour queue after already waiting an hour to speak to someone, we haven't even had an install yet and beginning to regret it