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Virgin Media

Virgin Media Outage Report in Stalybridge, Borough of Tameside, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Stalybridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalybridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Stalybridge, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Huddersfield, Holmfirth, Stockport, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.

CityProblem TypeReport Time
Manchester Total Blackout 15 hours ago
Manchester Internet 23 hours ago
Huddersfield TV 1 day ago
Manchester Internet 2 days ago
Manchester Internet 2 days ago
Manchester Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stalybridge, England

Latest outage, problems and issue reports in Stalybridge and nearby locations:

  • ThatGirlKatie80
    Katie Mallon (@ThatGirlKatie80) reported from Salford, England

    @virginmedia expect a call from me tomorrow cancelling my service. Third time this week now with the same Network Availability error. Right in the middle of a film. Tired of rebooting. Bye #virginmedia, hello #SKY 👋

  • missdepotts
    Danielle (@missdepotts) reported from Ashton-under-Lyne, England

    @virginmedia trust the whole of virgin to be down when all the Harry Potter films are on 🙃

  • DebbieG_EA
    Debbie Grimshaw 🐝 (@DebbieG_EA) reported from Ashton-under-Lyne, England

    @virginmedia what is going on in the M34 postcode? Slow internet speeds and unreliable connection for the past three weeks now. Virtually impossible to work from home 🤯

  • BeefyBlueBanana
    Beefy Blue Banana (@BeefyBlueBanana) reported from Manchester, England

    @virginmedia I've had someone else helping me on the post and the upstream/downstream/networklog is showing a very noisy line. The BQM looks really bad.

  • CurryInTurry
    DJ Nerja (@CurryInTurry) reported from Oldham, England

    @virginmedia I did that. Got written reply yesterday. Absolutely disgrace. It's like you never read my complaint. Told me to ring you to sort it. I want to find out who lied to me about getting 5g

  • brownhill76
    Neil Brownhill (@brownhill76) reported from Sale, England

    @virginmedia officially the WORST service and your customer service is horrendous!! Best alternative tv/broadband services??

  • leannt1984
    Leann (@leannt1984) reported from Salford, England

    Hi @O2 I’m both a virgin media customer and have a pay monthly sim with O2 and i am struggling to sign up to Volt! Help!

  • BeefyBlueBanana
    Beefy Blue Banana (@BeefyBlueBanana) reported from Manchester, England

    @virginmedia No use whatsoever I'm afraid. @virginmedia connection still completely unusable. Virgin contact number still not working. How am I supposed to get this sorted??

  • modchester
    Cardy Camara (@modchester) reported from Manchester, England

    @virginmedia hi getting error code in my area of v53 & can’t get online to your webpage to check, nor can I get through on phone. What is happening to my TV service?

  • euanah
    Euan Henderson (@euanah) reported from Sale, England

    @virginmedia no rf signal in my hub 4 all of a sudden last night and no engineer until Tuesday ! Not great and massively inconvenient working from home on Monday with no WiFi

  • cooper_jackie
    jackie cooper (@cooper_jackie) reported from Manchester, England

    @virginmedia unhappy I have to wait until next Thursday for someone to come fix 2 of my 3 tv boxes because of the outage they had on Thursday just gone. Customer service is not very good and nobody seems to listen given the amount of calls I made to them . Not happy

  • CurryInTurry
    DJ Nerja (@CurryInTurry) reported from Ashton-under-Lyne, England

    @virginmedia This will be the case. Please can you confirm this is the true reason as I need in writing so I can put a complaint in? Regards

  • CurryInTurry
    DJ Nerja (@CurryInTurry) reported from Ashton-under-Lyne, England

    @virginmedia @stewartbowie4 I'm afraid this is the new Virgin. Absolutely shocking customer service. I've been lied to and have numerous complaints in at the moment

  • cooper_jackie
    jackie cooper (@cooper_jackie) reported from Manchester, England

    @lilacjennie @virginmedia Totally agree. Been with them for years and treat customers really bad.they only care about the money. See how they get on when I cancel my direct debit. Bet they will soon be on the phone trying to get payment

  • brownhill76
    Neil Brownhill (@brownhill76) reported from Sale, England

    Anyone else having issues with @virginmedia ? Last night and this morning still not working

  • BeefyBlueBanana
    Beefy Blue Banana (@BeefyBlueBanana) reported from Manchester, England

    Anyone else having major problems with @virginmedia this morning?? Upgraded to the 1gig and it's been a lot worse than the 350mb package so far.. 🤦

  • MatthewApps2
    Matthew Apps (@MatthewApps2) reported from Salford, England

    @v @virginmedia Internet issue has been open since August and it’s been a comedy of errors. Several engineers have been round each setting off a chain of farcical call-outs. Clowns! Each time I get sent a survey that is designed to get the feedback they want. Not good enough!

  • CurryInTurry
    DJ Nerja (@CurryInTurry) reported from Ashton-under-Lyne, England

    @virginmedia That's not my query. It's the ridiculous scripted reply by letter to my complaint. Going to ombudsman as that is not how you handle a complaint. Sky will have a new customer when my contract is up!

  • ph08_jay
    Jason (@ph08_jay) reported from Oldham, England

    @virginmedia is there an issue on your side with no subtitles on any #skymovie channels? Been like this for a few days now 😭

  • janemcd051116
    Jane Mcdonald (@janemcd051116) reported from Ashton-under-Lyne, England

    @virginmedia My tv has been down since 11am this morning come. On get it sorted or I won't be paying all my bill

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AdoraLeighTTV
    Adora Leigh (@AdoraLeighTTV) reported

    @virginmedia I've spoken with a customer support assistant and they've told me the internet should be back by 8pm. It's now 8:48pm and nothing. I've tried just about everything. Care to explain why it's not working?

  • TheHoodedGengar
    TheHoodedGengar (@TheHoodedGengar) reported

    @virginmedia Posted over there, doubtful to get further help as there seems to be no fix for this issue that's been going on for a long time. But we'll see

  • wcbutcher
    Bill Butcher (@wcbutcher) reported

    At 20:04 I discovered a problem with my BT tv system so I contacted @Bt_uk on 151. A man named Chris talked me through it and by 20:15 I was up and running again. Now I know why I came away from @virginmedia

  • Haanaahx
    Hannah Robinson (@Haanaahx) reported

    @virginmedia WHY am I paying you so much money when the wifi in my own house doesn’t even reach the bathroom & is currently down yet AGAIN? 😭

  • Coretexiphan
    JT (@Coretexiphan) reported

    @PyrionFlax @virginmedia Anyone in your neighborhood group have the issue? May be just a dodgy router?

  • DesBrennan8
    Des Brennan (@DesBrennan8) reported

    @virginmedia What is the catastrophic communication issue with your customer services team…??

  • g_hamilton10
    Mr H (@g_hamilton10) reported

    Another day, another issue with @virginmedia broadband. I have to put up with dropouts and slow speeds constantly but I’ve now had about 3 hours of flashing green lights and absolutely no internet 😡

  • mattrogers9
    Matt Rogers (@mattrogers9) reported

    @vmbusiness your network has become really unstable this week multiple outages it’s getting ridiculous at this rate city fibre is becoming very appealing

  • jordynobbs
    alexia 𓄹𓈒 (@jordynobbs) reported

    virgin media is crap all year round but jesus christ in summer might as well just count the ants on my doorstep it'll be more useful

  • ArchLaver
    Archana Laver (@ArchLaver) reported

    @virginmedia No. You’re saying network fault but neighbour’s is working perfectly. We need an ENGINEER asap. I can’t work, kids are going stir crazy and I am too. Pls send help - those I’ve spoken to, useless. Not happy at all. Advise.