Virgin Media outages and service status in Stalybridge, England

Problems in the last 24 hours in Stalybridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalybridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stalybridge, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Huddersfield, Stockport, Wilmslow, Oldham, Rochdale, Hyde, Bury, Altrincham, Salford, Middleton, Sale, Ashton-under-Lyne, and Littleborough.

City	Problem Type	Report Time
Manchester	TV	8 hours ago
Manchester	Internet	1 day ago
Manchester	Internet	2 days ago
Manchester	Wi-fi	2 days ago
Manchester	Internet	2 days ago
Huddersfield	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stalybridge, England

Latest outage, problems and issue reports in Stalybridge and nearby locations:

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 3 minutes ago from Sale, England

  @virginmedia I was also promised a call back from a manager within 24 hours on a phone call on Friday afternoon. I did not receive this phone call. This is absolutely disgusting and I expect something to be done. I rely on your service for my income as I work from home. (2/3)

• 
  Esjay (@essers) reported 8 minutes ago from Manchester, England

  @virginmedia I have been told that: “Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems.” What if I call and am on hold and miss an update on WhatsApp? Or email…

• 
  Dave (@bigdave22003388) reported 12 minutes ago from Manchester, England

  @virginmedia im guessing technical support ain’t working ? Got no tv and can’t get any help

• 
  David (@Aldehulme) reported 13 minutes ago from Oldham, England

  @virginmedia I need to speak to somebody regarding a broadband problem without you running a check that will cut me off the internet. How do I get past this to speak to a person?

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 15 minutes ago from Sale, England

  @virginmedia Will they help if the Wi-Fi is working at the time I call? Because my issue is that when it is working, your advisors consider their work done despite telling them that it usually doesn’t last. And invariable, it doesn’t.

• 
  Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported 21 minutes ago from Manchester, England

  @nrgloz @virginmedia Your paying 75% of what we are for 35% of the d/speed there. Neighbour has just switched to Brsk - it’s full #fttp so 1Gb both up/down rather than the 52Mb UL Virgin offer via DOCSIS. £40pm

• 
  Nathan (@nathangreen101) reported 23 minutes ago from Ashton-under-Lyne, England

  Hi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?

• 
  Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported 29 minutes ago from Manchester, England

  @virginmedia I’ve just connected a new router for faster speeds and it isn’t working. I’ve called up and your customer services person who told me contradictory information, put me on hold and then hung up on me.

• 
  officially Gaynor Austin 💙 (@birdflu_7) reported 30 minutes ago from Manchester, England

  @virginmedia I have numerous emails of my complaint , all of them paying lip service so to speak .

• 
  Scott Moseley (@roslers_vest) reported 34 minutes ago from Rochdale, England

  @virginmedia network down again in Heywood appalling lack of service yet again

• 
  Peter Thornton.🇺🇦 (@insidewrite1957) reported 35 minutes ago from Ramsbottom, England

  @eshelm @simonnread @virginmedia Worst people I’ve ever worked for By a distance

• 
  Sam (@Samuel_J_Mc) reported 35 minutes ago from Timperley, England

  @virginmedia customer service is so ****. They just transfer you round to different departments

• 
  Stephen Mackenzie (@StevomacMUFC) reported 43 minutes ago from Ashton-under-Lyne, England

  @virginmedia Hi, I’m trying to raise a complaint online but I’m not receiving any acknowledgment. Is there another way I can raise my complaint? Thanks

• 
  Jacko (@Jakes_7) reported 44 minutes ago from Ashton-under-Lyne, England

  @LeedsViking @virginmedia Ignore it mate, like their customer services will your question.

• 
  Rachael Stafford (@rachaelstafford) reported 44 minutes ago from Salford, England

  @virginmedia shocking service from you today, I booked an engineer visit for my mum supposed to come today between 12-4 nobody came she’s since called and been told it was a phone call not a visit but still nobody had called. She’s now got to wait till Tuesday for a visit 😠

• 
  Hazbullins (@Hasbullins) reported 45 minutes ago from Salford, England

  @virginmedia New call of duty released today and your Internet service is down. Are you taking the full piss out of me here? Wankers

• 
  яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported 51 minutes ago from Oldham, England

  Hey @virginmedia why has the internet from around 11am just gone slow all of a sudden or barely working. OL9 area. I've rebooted the router but still no luck. I'm trying to work from home here.

• 
  Mazz Carsberg (@CarsbergMazz) reported 57 minutes ago from Ashton-under-Lyne, England

  @virginmedia I've got a bone to pick with you. We got a new box a while ago, and it's randomly wiping the recorded shows. Not one at a time, all at once. We've been in touch with customer services loads of times, but they all just took us through the same pointless (1)

• 
  Mark Armstrong (@mark001282) reported 58 minutes ago from Manchester, England

  Every time speak to @virginmedia @Virgin customer service I die a little bit inside #emogirl

• 
  GLENN (@gbmcfc) reported 1 hour ago from Manchester, England

  @virginmedia Well you find I'm cancelling my contract with yourselves, hope you go bust, your customer service team is a shambolic embarrasment. Loyalty works both ways.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  youwouldntknowme (@lazylazydude) reported 2 minutes ago

  @virginmedia Please stop calling me every day to offer “deals”. I cannot have made it any clearer that I’m not interested. I’m cancelling as soon as possible because your customer service is the worst. It’s borderline harassment

• 
  Andy (@sadelta99) reported 4 minutes ago

  @virginmedia so your customer services promised that the broadband would be working by the end of the day…… it isn’t so more lies. Tv now apparently not going to work till tomorrow. Half expected as engineers went home around 18.00 leaving it broken

• 
  johan cruft (@rjbjmb) reported 6 minutes ago

  @virginmedia I don’t have sky sports as part of my package with you but have been able to watch it since Saturday. Is this part of the same issue?

• 
  Paul Green (@pgreen83) reported 6 minutes ago

  @virginmedia And idea what you have not replied to my post and now ignoring my DMs? Breach of contract and you are now in breach of your complaint procedure

• 
  Gary Adams (@GazzaAdams) reported 7 minutes ago

  @virginmedia I need this escalated as a formal complaint regarding fault **F012421201**, because the information Virgin Media is providing has now become demonstrably contradictory. At **08:01 today, 20 August**, Virgin Media told me: “Our engineer is on site and they're working to fix the problem.” The estimated repair time given was **18:00 today**. At **15:27 today**, after I have had intermittent service for most of the day and had to hotspot from my phone to be able to work, Virgin Media has now told me: “We have identified the problem and an engineer is on their way.” The estimated repair time has also been moved to **14:10 tomorrow, 21 August**. These statements cannot both accurately describe the progress of the same fault. An engineer who was already **on site and working on the problem at 08:01** cannot subsequently be **“on their way” at 15:27** without some explanation. I fully understand that a complex network fault may take longer to repair than initially anticipated, and that estimated restoration times can change. That is not my complaint. My complaint is that Virgin Media is repeatedly providing contradictory factual information about the status of the repair, while I remain without the service I am paying for. I consequently have no confidence in the estimated restoration times being provided. Please therefore: 1. **Log this as a formal complaint and provide me with the complaint reference.** 2. Confirm the actual current status of fault **F012421201**, rather than repeating the automated status information. 3. Explain how an engineer could be reported as on site and working at 08:01 but “on their way” at 15:27. 4. Confirm when the outage affecting my service officially began and that the full period of loss of service has been recorded against my account. 5. Confirm what automatic compensation I will be entitled to for the complete loss of service, where applicable. I have retained screenshots of the outage updates and their timestamps. Please respond to the specific points above rather than sending me another automated repair estimate.

• 
  P.J (@creepingjesus00) reported 9 minutes ago

  @virginmedia Hi sent you a DM due to lower speeds on broadband but paying for a 1gig service.

• 
  Mr Daryl T Catpiss (@DarylCatpiss) reported 12 minutes ago

  @virginmedia @TheAFC0522 Yeah what if I want to watch them on my big TV that I bought to watch my virgin media service on?

• 
  A.Brown (@_DundeePerfect_) reported 12 minutes ago

  @virginmedia Read things accurately I never said that I do. I would not be mad enough to think I can run a Game and Stream a Picture in 4K using wifi... I don't use wifi in the house at all, TVs and PC are wired, only my Mobile connects to wifi but only to save Data when at Home.

• 
  G (@gemgemmzzzz1) reported 19 minutes ago

  @virginmedia It’s been going on for weeks now and the completion date keeps getting pushed back meanwhile I have to deal with terrible internet connection

• 
  Philip Drury (@septembercott) reported 21 minutes ago

  Now I see why Virgin Media is scored so badly for customer service. They ask you to DM, which takes you to a useless Chat Bot! Pointless @virginmedia