Virgin Media Outage Report in Stalybridge, Borough of Tameside, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stalybridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Stalybridge, Borough of Tameside, England
The most recent Virgin Media outage reports came from the following cities: Stockport, Oldham, Manchester, Salford, Rochdale, Bury, Sale, Huddersfield, Wilmslow, Altrincham and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Stockport |
Phone | |
| Oldham |
Internet | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Oldham |
Internet | |
| Manchester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stalybridge, England
Latest outage, problems and issue reports in Stalybridge and nearby locations:
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
Every time speak to @virginmedia @Virgin customer service I die a little bit inside #emogirl
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Simon Manning 🇪🇺 #FBPE
(@SiManM20) reported
from
Manchester, England
@virginmedia Will do. That was your cue to step in and offer some ‘customer service’ btw.
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Nathan
(@nathangreen101) reported
from
Ashton-under-Lyne, England
Hi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️
(@sharper76) reported
from
Manchester, England
@virginmedia In the orders and appointments section it says there are none. The text I have received confirming the appointment and threatening me with a £25 fine is different to the one offered to me by your customer services.
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maria
(@mariaspears) reported
from
Huddersfield, England
@virginmedia I have had no service for 2 days and I’m having issues logging in to my account as it won’t recognise email/password….. help!
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Laura May
(@Laura_May_Ness) reported
from
Manchester, England
Hi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.
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Dave
(@bigdave22003388) reported
from
Manchester, England
@virginmedia im guessing technical support ain’t working ? Got no tv and can’t get any help
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Anthony Taylor
(@anttaylor23) reported
from
Manchester, England
@virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia I've been a customer for 10 years. Is this how your treat your loyal customers?
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia you have caused me nothing but hassle for months now. Your customer service team are completely useless.
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️
(@sharper76) reported
from
Manchester, England
@virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi
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Chris Atkinson
(@AckersStorm) reported
from
Middleton, England
@virginmedia when will the broadband issues be fixed properly in my area?
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Howard Woolfenden
(@Woolfie30) reported
from
Rochdale, England
@virginmedia yet again my Internet isn't working. 18m on the old Internet and not one outage. now on the new and 'improved' service and yet another outage, so many outages already.... come on sort it out I'm paying good money for this......
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia Don't give me your copy and pasted waffle. You have done nothing to help. You have been an absolute thorn in my side! "I'm so sorry you feel this way" is such an outdated and terrible response from a marketing point of view btw.
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officially Gaynor Austin 💙
(@birdflu_7) reported
from
Manchester, England
@virginmedia If you want I can send pictures and ALL THE emails .I don't have the time to keep discussing the same situation with yet another virgin media support staff . My time is precious.
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️
(@sharper76) reported
from
Manchester, England
@virginmedia I’ve just connected a new router for faster speeds and it isn’t working. I’ve called up and your customer services person who told me contradictory information, put me on hold and then hung up on me.
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officially Gaynor Austin 💙
(@birdflu_7) reported
from
Manchester, England
@MartinSLewis I'm not sure if you can help me but here goes , in August I ended my contract with @virginmedia & to cut a long story short they still owe me £87 .+ They sent me a cheque in my maiden name so I returned it with a second copy of my marriage cert same as in 2015 1.
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia As I say. I don't like publicly shaming a company that was once good. But your customer service is an absolute disgrace
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Simon Manning 🇪🇺 - SiManM20@mstdn.uk
(@SiManM20) reported
from
Manchester, England
@nrgloz @virginmedia Your paying 75% of what we are for 35% of the d/speed there. Neighbour has just switched to Brsk - it’s full #fttp so 1Gb both up/down rather than the 52Mb UL Virgin offer via DOCSIS. £40pm
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mendo. Just Mendo.
(@MendoBurr) reported
Bit disappointed by @virginmedia. None of my upgrades in the past have locked me into a new 18 month contract - upgrading to 1Gig would, and the chat agent didn't even notify me of that. We're planning to move in March, had to cancel the upgrade. Shame.
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Kathryn
(@Kathryn_McCaw) reported
@virginmedia On demand, catch up and apps but I have an engineer coming out today but aside from that your customer service is awful and no one is acknowledging my complaint you can’t close it when the customer is still unsatisfied
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Dr Prithvi Hirani
(@PrithviHirani) reported
@virginmedia hey my internet has stopped working. This is second morning in a row. Can you help
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Paul Moore
(@peeyem2k) reported
First call to @virginmedia 20 minutes, 3 call transfers, call cut off on 3rd transfer, 1 disappointed customer who hasn’t had his query sorted who wished @sky were doing his broadband instead #customerservice
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Steve Phillip
(@Linked2Steve) reported
@virginmedia is there a problem with broadband in the HG3 1EJ area. Also my VM app won’t allow me to log in with my usual email and password- it says I’m not the primary user?
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Tony Hogan
(@uktonyeverton) reported
@virginmedia No, haven’t had an active account since 2011, never had any issues before, no notice given, causing massive disruption to my life and business, lost contacts, messages, NHS, utility etc etc etc
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Victoria Edwards
(@Ticvoria3) reported
@virginmedia She is less interested in an investigation than in help&reassurance with her worries of how much data fraudster can access. You and every other body involved urge the use of 2FA as safe&secure. She is 80, housebound and would welcome better service.
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Alan Surgeon
(@AlanSurgeon) reported
@virginmedia No they didn’t ? Booked an engineer for me. Online it actually said there were problems in the area but they couldn’t see this on their system ?
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Ash Williams
(@_AshWilliams83) reported
@virginmedia can I cancel my phone line and not experience any drop in service to my tv/internet? Easiest/fastest way to go this? Thanks
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#Manners1973
(@Stacey1882) reported
@virginmedia It's still bad John, and I have had to get out my office and use another one. What is the issue in RH11, it's not good enough & the fault repair date keeps going out. You must know what the issue is? Faulty cables, head end equipment damaged, bird strike?