Virgin Media

Virgin Media Outage Report in Stalybridge, Borough of Tameside, England

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The latest reports from users having issues in Stalybridge come from postal codes SK15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stalybridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stalybridge, Borough of Tameside, England 01/18/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stalybridge, Borough of Tameside, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Oldham, Sale, Bury, Huddersfield, Rochdale, Stalybridge, Altrincham, Wilmslow, Littleborough, Salford, Dukinfield, Hyde and Holmfirth.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomStockport Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stalybridge, England

Latest outage, problems and issue reports in Stalybridge and nearby locations:

  • PelosiSte SP (@PelosiSte) reported from Stockport, England

    @SkyHelpTeam it’s a bit of rain, yet my tv has gone off. Amateurs, never happened with @virginmedia

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @virginmedia Ive worked in customer service all of my working life (multiple roles inc manager of a Nandos -which is testing 🤪) I have the patience of a saint, I understand mistakes happen, but this is honestly a joke.

  • rach_griff RACH / ♡ 🐝 (@rach_griff) reported from Middleton, England

    Day 4 of Netflix not working on @virginmedia !!!

  • Alison_hh Alison Hesketh-Holt (@Alison_hh) reported from Manchester, England

    @mascotmike @virginmedia I'm fuming with them. I have never experienced such awful customer services in all my life. We're going to cancel with them and go to the national press if they can't prove the "so called phone call". I think half their customers have similar problems.

  • MollyPipping Moll (@MollyPipping) reported from Cheadle Hulme, England

    @virginmedia Still not working after pinhole reset. No tv and green bar flashing on router. Spending silly amounts on data in an attempt to contact you when I already pay a lot of money each month. Next door just told it will be fixed Monday. unacceptable service!

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @virginmedia - after setting bill, I asked to be directed to cancellations as I’ve really had enough. It’s never ending.Only for the agent to tell me “I can reduce your bill from £54 to £44”....MY PACKAGE IS SUPPOSED TO BE £44 ANYWAY. So I am STILL being over charged after a million calls (4)

  • MollyPipping Moll (@MollyPipping) reported from Cheadle Hulme, England

    @virginmedia my TV and WiFi hasn’t recovered from a power cut earlier today (SK8). Done all normal checks/ procedures. Been on hold 1.5hours. Everyone in area having same problem and being told there’s ‘nothing wrong’. Nothing logged on postcode error website. Awful service!!

  • jakehowarthhh jake howarth (@jakehowarthhh) reported from Salford, England

    @virginmedia worst customer service I’ve ever received on hold for 20 minutes to then receive the news il be without WiFi for 24 hours and there’s nothing which can be done. Worst customer service going

  • tjane44 Tracy.💗. &hubby.😍 x (@tjane44) reported from Manchester, England

    @virginmedia Rebooted, and been on services, says no problem but there is no Wi-Fi or phone..

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @virginmedia -agents have disconnected calls when I have called & tried to resolved issues. -being over charged since May. -even since then and agreeing on a new tariff I STILL receive incorrect bill. - a relative of mine has the same package as me but pays £20 less for it (3)

  • SeanDoyle2 Sean Doyle (@SeanDoyle2) reported from Manchester, England

    @virginmedia your customer service is appalling. You’ll be losing this customer.

  • CaroleFossey Carole Fossey (@CaroleFossey) reported from Cheadle Hulme, England

    For the second time today @virginmedia we have no #internet. Your super fast broadband is super slow. Your customer service is non existent. We have rang all week. Every day. Have not spoken to a human. We are cancelling your awful service. People #beware of #vigrinmedia.

  • Alison_hh Alison Hesketh-Holt (@Alison_hh) reported from Manchester, England

    @virginmedia Media. I've never experienced such awful customer service in all my life!! If this isn't resolved I will be going to the national press. It seems a lot of people are experiencing the same problem. Your company should be ashamed of themselves!

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @StanHall20 @virginmedia I’ve had this EXACT issue! Amongst many others. Sickkkk of them!

  • djleumas Jon Samuel (@djleumas) reported from Sale, England

    @virginmedia That never happened. Just received an email stating that my online form had been received and it wa with the resolutions team. Apparently my complaint was never received as it doesn’t show on my account, yet I have email confirmation it was, although no contact from resolutions

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    Absolutely appalling customer service from @virginmedia - after being an account holder for so many years! But not for much longer. Furious.

  • allisonpaul_ Allybaba (@allisonpaul_) reported from Huddersfield, England

    @StanHall20 @virginmedia But the customer service is appalling.

  • SheridanAlcock Shez 🐾 Ⓥ (@SheridanAlcock) reported from Manchester, England

    Day 2... No services from Virgin Media! Still fixing the problem.. that's 2 days we are not paying for 😡😡

  • MollyPipping Moll (@MollyPipping) reported from Cheadle Hulme, England

    @virginmedia still not working! Done another reboot, pinhole reset. Been waiting on the phone for another 30 minutes with no answer. Website still says no problems. Will 100% be leaving your services after this awful performance and lack of communication around a problem

  • CaroleFossey Carole Fossey (@CaroleFossey) reported from Cheadle Hulme, England

    Oh my god @virginmedia you installed our super fast 500mg broadband this week and since then we have had HALF the download we had before. You are impossible to reach by phone. Been on hold for over an hour to be cut off. Today zero internet. Sort it out or we cancel. #hopeless

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • william91080 William Prentice (@william91080) reported

    @virginmedia Yeah hub is working fine. TV360 working fine downstairs connecting via ethernet. Its everything else wireless that is not. Message yesterday was known issue in area and technician was working on it but there have been no updates yet

  • ElisaMurphy20 Elisa Murphy (@ElisaMurphy20) reported

    @virginmedia This is exactly the problem. I have been on the phone all day. You absolutely can call me. This is the least you can do considering this terrible service. If you cannot do it, please ask someone in your team who can.

  • docbungle Dr. Whirlington Spinblade (@docbungle) reported

    @virginmedia Hi your colleagues had sorted out a new hub due to current being well bad. However its been over a week since then & have not seen any notifications about it (no dispatch or tracking numbers) and I have no "orders" on my account. Any update would be great

  • shaun_gbs Shaun (@shaun_gbs) reported

    Virgin Media you are by far the worst company I’ve ever had to deal with every single person I’ve spoken to and there’s a lot are totally incompetent not one person is capable of dealing with this situation

  • Vernon_Hatton6 Vernon Hatton (@Vernon_Hatton6) reported

    @virginmedia That sounds brilliant. I can barely wait to spend hours signing up to speak to chatbots. Your customer service is staggeringly bad.

  • uhNoisyy Noisyy (@uhNoisyy) reported

    @virginmedia Yeah checked service status and says there’s problems In my area but been like that for a week now

  • NatalieMarshman Natalie Marshman (@NatalieMarshman) reported

    @virginmedia We have an intermittent service and they were calling to get this fixed. They were advised to call us by you guys apparently. I had been on the chat - not getting anywhere I might add, to get a booster.

  • sciolisthjf Howard Fisher ( @sciolisthjf@mastodonapp.uk ) (@sciolisthjf) reported

    @simonnread @virginmedia That’s part of the reason I have a separate email address personalised to each company of which I’m a customer. If the email doesn’t match the company, it’s a scam, but if it does match and is still a scam it means that company’s database has been stolen.

  • courtmanr rc (@courtmanr) reported

    @virginmedia But the person I was put through to was extremely incompetant. She tried changing my password again which didn't work for her. Then she just tried various tricks to get me off the phone and move the issue on to someone else.

  • zakbrownz Zak (@zakbrownz) reported

    Lost all respect @virginmedia Looking to downgrade package. And the person on live chat has the cheek to say I’ve got it down to £92.75 it’s already less than that now. @Ofcom will enjoy this transcript that’s for sure lots of taking advantage of customers now from virgin media.