Virgin Media outages and service status in Stalybridge, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 3 outage signals in the last 24 hours around Stalybridge, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 11, 11:31 AM GMT+1.
- Internet (59%)
- Wi-fi (21%)
- Total Blackout (15%)
- E-mail (3%)
- TV (2%)
The latest reports from users having issues in Stalybridge come from postal codes SK15 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stalybridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalybridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 11: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stalybridge, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Altrincham, Sale, Rochdale, Stalybridge, Huddersfield, Wilmslow, Salford, Holmfirth, Stockport, Ashton-under-Lyne, and Bury.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 2 hours ago |
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Internet | 16 hours ago |
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Internet | 20 hours ago |
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Wi-fi | 2 days ago |
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Internet | 2 days ago |
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3 days ago |
Nearby cities with recent reports
23 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stalybridge, England
Latest outage, problems and issue reports in Stalybridge and nearby locations:
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia Will they help if the Wi-Fi is working at the time I call? Because my issue is that when it is working, your advisors consider their work done despite telling them that it usually doesn’t last. And invariable, it doesn’t.
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Ray Morgan. NHS💙🇺🇦 (@Rayzor74) reported from Stockport, EnglandGood start to the day with @virginmedia informing me my monthly bill is increasing by £15/month and I have until the 17th of April to decide on my options. That is £180 annually. Having been firstly a Nynex customer and a Virgin customer since the takeover think it may be time
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Rach (legacy fan) (@Miniboom2) reported from Salford, EnglandAh @virginmedia with this up and down service today you are really spoiling us!
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Jamie Hill (@_Hill_J) reported from Wilmslow, England@Defencebrief @virginmedia I, too, am a previous virgin media customer. They put the price up ridiculously. When I asked to renew the contract at the price advertised online, they refused. So I left. At which point I was bombarded with offers. Not a good way of treating customer or doing business.
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Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England@virginmedia I'm trying to cancel but even that seems impossible
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Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported from Manchester, England@virginmedia are you down again in M20? Hub flashing red again.
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Hannah Tompkins (@he_tompkins) reported from Manchester, England@virginmedia my broadband was “delivered” today by Yodel but the package is no where to be seen and wasn’t attempted (I’ve been in all day waiting). I can’t get any help from them, please help!! 😭
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Mike-Kateley #RejoinEU (@mikekateley) reported from Ashton-under-Lyne, England@virginmedia isn't my money good enough for you? Been waiting for 2weeks for you get back in contact about why my house is the only 1 on the street who can't get the service. Phoned customer services who can't help. Not very good customer service.
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👽 (@bludav_andrew) reported from Manchester, England@virginmedia Hi, for the 2nd time it appears you’re trying to charge me for a call out when I wasn’t supposed to be charged, I’ve already called once about this and was told it was corrected but it’s happened again? I’ve had to cancel my DD until sorted as due to come out 2morrow
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Mark Armstrong (@mark001282) reported from Manchester, EnglandEvery time speak to @virginmedia @Virgin customer service I die a little bit inside #emogirl
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Peter Thornton.🇺🇦 (@insidewrite1957) reported from Ramsbottom, England@eshelm @simonnread @virginmedia Worst people I’ve ever worked for By a distance
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Definitely not Elon Musk (@twiddlemeister) reported from Cheadle Hulme, EnglandProbably consider an unlimited tariff at some point to make up for when Virgin Media goes down.
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Hannah Tompkins (@he_tompkins) reported from Manchester, England@virginmedia Hi there, I was told I would receive my replacement broadband by today and still no indication of when it’s going to arrive. Any help?
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Josh B (@JoshuaBurns) reported from Manchester, England@virginmedia on my second week of being a first time customer with you and my connection has been down for nearly 10 hours now. What’s going on?
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia I was also promised a call back from a manager within 24 hours on a phone call on Friday afternoon. I did not receive this phone call. This is absolutely disgusting and I expect something to be done. I rely on your service for my income as I work from home. (2/3)
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Sean (@SeanKeyes) reported from Manchester, EnglandSame old @virginhelp @virginmedia more important for them to send a driver to personally collect an old Virgin Hub than send the promised engineer to install the new one and optimise the Wi-Fi signal as had been sold to us. 🤷
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Scott Moseley (@roslers_vest) reported from Rochdale, England@virginmedia Yes currently showing resolution time of 0230 04/11 this is a really poor service it has been off for the majority of the day
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Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England@virginmedia I'm trying to cancel but when that seems impossible
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Rachael Stafford (@rachaelstafford) reported from Salford, England@virginmedia shocking service from you today, I booked an engineer visit for my mum supposed to come today between 12-4 nobody came she’s since called and been told it was a phone call not a visit but still nobody had called. She’s now got to wait till Tuesday for a visit 😠
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England@virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Danny (@hartdj) reported@virginmedia I am a new customer. Today I received home start kit. I have plugged in the router and it isn't connecting to the internet. I received a text message, saying 'due to a technical fault we can't activate your kit, contact us on live chat'.... can’t get through on chat.
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ESK7RADIO (@ESK7RADIO) reported@virginmedia ok it’s been over a week now 2 calls to customer support and I’m still locked out off my account which is stopped me using my app .
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Deborah (@Deb0rahKW) reportedTons of organisations where you want to speak to a human and can't find a phone number. Yet. Virgin media down. I just want to click a button to report and all I can find is a phone number.
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Jim Harrigan (@Bloodrave1984) reported@virginmedia Fix your internet because I've been getting disconnects and reconnect every few minutes. This is not good enough given the bill I pay, I expect reliable service. BB8 postcode
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June Tobin (@junie1954) reported@virginmedia our virgin media account has been locked for over three weeks. We are unable to log in ! We have spent long time on four phone calls. We have been promised calls back and resolution within 3-5working days. We are still waiting. We have been customers for 26 years
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SFB-Mod (@cycleprawn) reported@1030pa @obbsie @virginmedia Pointless. They don’t give a ****
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cameron scotece (@CameronScotece) reported@virginmedia why is the WiFi so poor around Nottingham area , getting 1mb download , not acceptable when paying £60 a month+
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Paul Caley (@PC_ale) reported@virginmedia the people on web chat not working today? Been getting the still in a queue message for almost the last hour and a half. Is it to raise a complaint? So who do talk to raise a complaint about raising a complaint, as the method to raise a complaint is not working!
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Sam (@sjr23) reported@virginmedia Useless. Moved house and sent self install kit. No socket. Fine. Help me then. Nope I’ve sat on hold three times for an hour so and then cut off and their chat bots also just keep cutting me off. I’m paying to be ignored for help a service that doesn’t work!
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Alex Bellew (@Donaldman34) reported@virginmedia I am trying to cancel my contract, and every time your chatbot says it is going to connect me to an actual human, the chat disconnects and starts again. This is moderately infuriating to say the least. Can you fix this