Virgin Media Outage Report in Stalybridge, Borough of Tameside, England

Problems in the last 24 hours in Stalybridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalybridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Stalybridge, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Huddersfield, Holmfirth, Stockport, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.

City	Problem Type	Report Time
Manchester	Internet	17 hours ago
Manchester	Total Blackout	3 days ago
Manchester	Internet	3 days ago
Huddersfield	TV	4 days ago
Manchester	Internet	4 days ago
Manchester	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stalybridge, England

Latest outage, problems and issue reports in Stalybridge and nearby locations:

• 
  Eileen Roberts (@suzyk2002) reported 2 minutes ago from Rochdale, England

  @virginmedia I pity the poor engineers who have to sort that mess out 😢

• 
  Rick Charles Media Services (@rickcharlesuk) reported 7 minutes ago from Ashton-under-Lyne, England

  @virginmedia fastest bb worst ping 💪🏻

• 
  John E. Coxon (@johncoxonmedia) reported 8 minutes ago from Salford, England

  @virginmedia Hi. Have reported to you here that independent engineer confirmed my connection is OK but hub 3 is faulty & needs replacing. You advised phone 150 again to book engineer. Your system does not enable that just offers fault trouble shoot txt message.

• 
  Mark Roberts (@markroberts0007) reported 11 minutes ago from Salford, England

  @virginmedia hi there, we’ve had internet issues since we went to sleep last night. We live in m30. There is a flashing green light on the box, I’ve been on your website to try and reset the box etc. Have you any idea what’s going on?

• 
  Alexx 🏳️‍🌈 (@AlexxTheTiger) reported 14 minutes ago from Stockport, England

  @virginmedia But that costumer service was abysmal, the person took ages to reply, and when it did, tried to sell me the same internet package I have for more than what I pay currently even...I don't want to have to upgrade my package to "fix" my internet, I just want the speeds I hired

• 
  Alexx 🏳️‍🌈 (@AlexxTheTiger) reported 15 minutes ago from Stockport, England

  I never been so mistreated by @virginmedia like I was today, the staff on the live chat literally "hang up" on me mid support... absolutely gutted, saved all the conversation and I will seek citizens advice over this, that is no way of treating a 6+ years costumer

• 
  Dave Garside❤️🇾🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿⚽️⛳️🎸 (@DaveGarside) reported 18 minutes ago from Manchester, England

  @virginmedia Yes there are and there were all 3 times. Currently 4.00pm estimated to be fixed but that’s my Saturday pretty much gone without any service

• 
  Alexx 🏳️‍🌈 (@AlexxTheTiger) reported 21 minutes ago from Stockport, England

  @virginmedia Not really, I checked your system on my virgin media page and it reports no problems on the area, I already restarted and rested my modem, more then once time

• 
  Sarah Bee Photography (@SarahBeePhotos) reported 26 minutes ago from Ashton-under-Lyne, England

  @virginmedia Terrible as always, you cannot deliver in this area, you’ve promised for a few years now but nothing changes, I’ve had to put us on unlimited data on the phones as the WiFi is not fit for purpose, I am on the highest speed apparently… shocking

• 
  Martin Humphries (@MJ_Humphries) reported 32 minutes ago from Wilmslow, England

  @virginmedia Numerous times, and they are simply obstructive and unwilling to sort the problem. I'm appalled by the service quality.

• 
  J K P (@JiriKPinnock) reported 33 minutes ago from Manchester, England

  @virginmedia Does your customer service normally phoning at this time after 8pm from 08000521251?? Asking to verify my account??

• 
  Moira McLoughlin 💙 (@levylass) reported 36 minutes ago from Manchester, England

  @virginmedia seriously getting fed up with your service why do I have to sit on top of a box connected to TV to get any internet when working at home & office on 2nd floor ?? Rung 3 times same old guff pull the plug out 🤬🤬

• 
  Andy Collier (@andy4321) reported 37 minutes ago from Stockport, England

  I'd never switch broadband to @virginmedia after hearing about their unfair charges on @joelycett #virginmedia

• 
  John Wren (@WrenJohn) reported 41 minutes ago from Oldham, England

  @virginmedia Told yesterday that it is a local problem due to be resolved by 12th August, however that seems to be a standard reply which is now becoming tiresome. We have to wonder if @virginmedia have fallen back in the hi tech department & that we should move on to a more reliable provider

• 
  Sir Rodney Ffing 🇬🇧🥃👓📱📸 (@Gingernuts73) reported 41 minutes ago from Huddersfield, England

  Anyone else having an issue with @virginmedia WiFi?

• 
  Chrissie (@chrissy__w) reported 41 minutes ago from Ashton-under-Lyne, England

  @virginmedia when your marketing team ring you and tell you that you have internet issues, advised I didn’t have any issues and the rude call handler just hung up. Rang from 01484313420. Not the best reflection for the company is it.

• 
  John Wren (@WrenJohn) reported 50 minutes ago from Oldham, England

  So many problems @virginmedia this year, poor system, poor WiFI, poor connections, poor customer service, all seem to be continually getting worse as does the response to complaints. Anyone else putting up with this poor quality? @skytv looking a clear future prospect

• 
  Simon Manning (@SiManM20) reported 53 minutes ago from Manchester, England

  Anyone else on @virginmedia getting that weekly thing when their internet collapses again on a Sunday night? I’ve asked them repeatedly and they deny it but it’s a weekly outage like clockwork #VMSundayOutage

• 
  John Wren (@WrenJohn) reported 53 minutes ago from Oldham, England

  @virginmedia told by them today that problems with “catch up” service not something that was paid for so in effect had to put up with the poor performance, in the end offered a tenner! Perhaps there is a better solution, ie get rid of them & get someone who cares 🖕

• 
  Steve Day (@neyo) reported 57 minutes ago from Manchester, England

  @Netflixhelps I haven’t but I’ve streamed it via Virgin Media and EE’s mobile network, so it feels it’s not likely to be that? Can you or someone on the team try streaming it on iOS and letting me know if it works?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Donna G (@MoonshineMishap) reported 3 minutes ago

  @virginmedia hi. My mum had an email saying her plan had been changed but she hasn't changed it. She tried speaking to someone on the live chat but they were no help and said her account wasn't active when it is. Do you have a number she can call or an email address?

• 
  devourer snowbank (@devoursnowbank) reported 4 minutes ago

  @virginmedia sorry, back again, I didnt realise that things claimed in help desk / on line chat was incorrect ( or lies?) and today is first day I can sit here to be honest :(

• 
  ThePiGent (@ThePiGent) reported 7 minutes ago

  @virginmedia It’s not your team’s fault, it’s the company-wide approach that’s the issue. Siloed so much the left hand doesn’t know what the right hand is doing and it’s the customers that suffer. I’d heard bad things but I’m quite shocked at how bad. Anyway, have a good day social team 👋🏻

• 
  Le S (@vaneroms) reported 9 minutes ago

  I am never again getting or recommending @virginmedia to anybody! Paying a £45 fee when I want to leave is absurd! Such terrible service! Please avoid if you can!

• 
  Harley Rigden (@HarleyRigden) reported 13 minutes ago

  @virginmedia hi is there service issues for the area 09 as our internet keeps disconnecting

• 
  Anish Mehta (@JivaSolutions) reported 14 minutes ago

  @virginmedia What compensation and what are you doing about the porting? Also, why is your communication so poor with customers? I would like lodge an official complaint. Can you please provide contact of your complaints department and governing body

• 
  Navie Kalsi (@NavieKalsi) reported 15 minutes ago

  @virginmedia How ridiculous! You’re quite happy to be stealing money from people, delaying responding to any kind of complaint, lying, cheating and never getting back to customers. And then have the nerve to tell me to call back to get it resolved. There’s a reason I had to use this platform!

• 
  Navie Kalsi (@NavieKalsi) reported 21 minutes ago

  @virginmedia Well I’m sure this is going to get me nowhere! I wonder how many people have been given information on how to make a formal complaint and how many have been treated the way I have!

• 
  Diva (@RavensFlock400) reported 25 minutes ago

  @virginmedia How do I run the test on my service ?!

• 
  Le S (@vaneroms) reported 30 minutes ago

  @virginmedia is sooo cheeky. They make it unclear how to cancel after your contract ends so they can make one last charge! If you can, avoid it. Bad internet and bad company policies!