Virgin Media

Virgin Media Outage Report in Stalybridge, Borough of Tameside, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stalybridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stalybridge, Borough of Tameside, England 03/03/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stalybridge, Borough of Tameside, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Huddersfield, Stockport, Oldham, Rochdale, Salford, Ashton-under-Lyne, Holmfirth, Cheadle, Hyde, Sale, Bury, Stalybridge and Altrincham.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester TV
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Stalybridge, England

Latest outage, problems and issue reports in Stalybridge and nearby locations:

  • Natterback Mrs Jordan -Johnson (@Natterback) reported from Stockport, England

    @virginmedia and once again we have no Internet services. This is without doubt a terrible service.

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia Hi. We had to cancel our move due to a situation beyond our control, and contacted you to confirm this, and cancel the installation at the new address. Today, we’ve woken up to no services and found we’ve been disconnected. We need our phone and broadband urgently. We are…

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia I need these services back today. I needed them this morning, when I was not receiving emails that I needed to respond to. I needed to know that you were going to do this, and when it was happening. I am under monumental stress and you’ve just cut out account off, for no reason.

  • dublinelaine Elaine (@dublinelaine) reported from Manchester, England

    @virginmedia On phone now since 0830 this morning. Still on hold. Also tried on what's app. Still waiting to be put in contact with an agent. Shocking service

  • Natterback Mrs Jordan -Johnson (@Natterback) reported from Stockport, England

    @virginmedia the advert offering new customers Superfast Broadband for £20. Is it not right that you take care of your loyal customers first, those that have been with you for 10 years plus. Considering the energy situation it would help.

  • dublinelaine Elaine (@dublinelaine) reported from Manchester, England

    @virginmedia tried all day to get through on phone to discuss end of contract notification. No joy. Left on hold and then cut off. How do we get to speak to someone. Shocking service.

  • izzwoz Warrenesco Jacksonovakov (@izzwoz) reported from Ashton-under-Lyne, England

    @virginmedia Seems your business model is never answer when someone wants to leave. 8 hours on WhatsApp yesterday totally ignored by Retentions. Queuing on phone again 30min probably get cut again after 1 hour.

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia I’ve been trying to do this via WhatsApp for three days now. I’m in a never ending loop of getting to the point where I’m referred to a agent, in the queue, & a couple of hours later, I get asked if I’m moving house, and the whole process starts again. It’s has just started again

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia Then please at least have the grace to tell me so. I’ve been a customer so long you’d think I might be due some support, but this last year has just been dreadful. I’ve taken a phone contract I don’t want and been unable to get explanation for billing variances. It’s just ****.

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia @virginmedialife @VMSolutions_ I just want reconnecting, and I want someone to recognise that we should not have been disconnected, and treat this with some urgency. Or even acknowledge that it needs resolving, and that you have some concern for my situation and the stress it is causing.

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia than it’s worth, even after being with your service since it launched.

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia Sorry. I was ******* emailing you my complaint. I am available now, if this is just the five minute process I was promised. I simply just want to get this dealt with…

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia I’m hoping to speak to the movers team on WhatsApp. I’ve now had an actual human being the line, who says I’ll be connected soon. But that’s what the messages about have said every time. 🙄 I can book in for 1.30 on Monday, but I’ll cancel if I speak to someone sooner, ofc

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia And I’m at the limit of my stress capacity. Please let me tell someone our moving date and transfer our services, or cancel my contract. I’m tired of this now. I really am genuinely sick of this, to the point where it’s impacting my health. If you don’t want my custom…

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia Altho, I’m not sure how I would cancel it…

  • dublinelaine Elaine (@dublinelaine) reported from Manchester, England

    @virginmedia Done that. Have been in a queue since 8.30am. No joy. Do we have to spend the whole day like we did yesterday trying to get through? Never come across such shocking service from any company before

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia This the second time I’ve been on hold for an agent today. Just started the third time. I’d also note, in the bottom message, there is no ‘handy link’. There never is. I may have had that message more than ten times now. I just want to tell someone our new address before we move

  • izzwoz Warrenesco Jacksonovakov (@izzwoz) reported from Ashton-under-Lyne, England

    @iainmcm1 @virginmedia They cut two of my calls off after just over 1hr. 8 hours on WhatsApp yesterday and Retentions never responded. Back to back of queue today. Disgraceful

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia That’s where I started, two days ago. The live chat sent me over to the WhatsApp service, so I wouldn’t be ******* waiting on my phone etc. I’ve given my details so many times, I practically know my account number by heart now. If you look through the chat history, you can see

  • RHJOfficial яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported from Oldham, England

    I don't WTF your customer service team are doing, from transferring me to the moving team, then being transferred to cancellation, then put on hold twice, now it looks like I'm being transferred back to the moving team. @virginmedia - shambolic!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Ester_Laura83 ester83 (@Ester_Laura83) reported

    @virginmedia Or can I contact virgin directly on the forum? I thought that was just ‘community help’ not for reporting issues? Please correct if I’m wrong on that though.

  • laszlowoodbine Colin Woodruff (@laszlowoodbine) reported

    @virginmedia any chance of your customer service actually being able to help at all. In total I’ve spent over seven hours over two day different occasions just trying to change my package and I’m no further forward. I left a complain nearly three weeks ago and still waiting... 😡

  • Ester_Laura83 ester83 (@Ester_Laura83) reported

    @virginmedia I’m unable to make phone calls due to a disability, is the chat message option not available? Is there an email address I can use? Sorry am terrible at getting twitter threads to work but I’m here because I couldn’t find a contact option on the website.

  • OggyGhost 👻 OggyGhost 👻 (@OggyGhost) reported

    @virginmedia That everything was down Broadband, TV & Phone until 12pm but was all sorted in a way at 1pm broadband still trying to settle its self down but getting better as time goes on but just don’t like the complete lack of communication when there is an issue

  • PlayGameTalk1 Play Game Talk (@PlayGameTalk1) reported

    @virginmedia I’ve been having internet issues for about a week now, very slow speeds and intermittent service. I’ve rebooted and tried all your troubleshooting steps but nothing helps

  • mannyrd188 Mark Howarth (@mannyrd188) reported

    @virginmedia is it possible to speak to someone in customer services ever?! I've spent 2 hours trying to resolve a problem via text messages ... impossible!!

  • Trevor_Hart93 Trevor Hart (@Trevor_Hart93) reported

    @virginmedia broadband is down again

  • erinnblackk Erin Black (@erinnblackk) reported

    @virginmedia hey, how do I cancel my three month subscription to sky movies? I can’t get through on the phone and I can’t find the live chat online.

  • markwhalley78 Mark (@markwhalley78) reported

    @virginmedia I had an engineer appointment for broadband issues. I got a message that this had been put on hold while you fix an issue. Now a message saying it is apparently fixed but I still have no internet and have now lost my appointment! Unacceptable, please respond

  • giggsy69 Paul (@giggsy69) reported

    @0Calamity @virginmedia Me too in recent weeks with Asian accent stating Internet connection issues...I have phone caller identity and they still get through.