Virgin Media Outage Report in Stalybridge, Borough of Tameside, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stalybridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stalybridge, Borough of Tameside, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Huddersfield, Ashton-under-Lyne, Stockport, Bury, Timperley, Oldham, Rochdale, Salford and Holmfirth.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Huddersfield |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Stalybridge, England
Latest outage, problems and issue reports in Stalybridge and nearby locations:
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
@virginmedia And just to be clear. I’m fine with things not working properly. That happens. I’m not fine with a total lack of customer care.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
Absolutely appalling customer service from @virginmedia - after being an account holder for so many years! But not for much longer. Furious.
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Andy Powell
(@p0welly) reported
from
Oldham, England
@IanSlaterPhoto1 @libertygal72 Nope, the bank issue you a new PIN, it's not the same as knowing what your old PIN was. The issue isn't do much the post, it's storing passwords in plain text which @virginmedia have repeatedly claimed they don't do.
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Alison Hesketh-Holt
(@Alison_hh) reported
from
Manchester, England
@virginmedia Media. I've never experienced such awful customer service in all my life!! If this isn't resolved I will be going to the national press. It seems a lot of people are experiencing the same problem. Your company should be ashamed of themselves!
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Alison Hesketh-Holt
(@Alison_hh) reported
from
Manchester, England
@mascotmike @virginmedia I'm fuming with them. I have never experienced such awful customer services in all my life. We're going to cancel with them and go to the national press if they can't prove the "so called phone call". I think half their customers have similar problems.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia - after setting bill, I asked to be directed to cancellations as I’ve really had enough. It’s never ending.Only for the agent to tell me “I can reduce your bill from £54 to £44”....MY PACKAGE IS SUPPOSED TO BE £44 ANYWAY. So I am STILL being over charged after a million calls (4)
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Jon Samuel
(@djleumas) reported
from
Sale, England
@virginmedia That never happened. Just received an email stating that my online form had been received and it wa with the resolutions team. Apparently my complaint was never received as it doesn’t show on my account, yet I have email confirmation it was, although no contact from resolutions
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
Oh my god @virginmedia you installed our super fast 500mg broadband this week and since then we have had HALF the download we had before. You are impossible to reach by phone. Been on hold for over an hour to be cut off. Today zero internet. Sort it out or we cancel. #hopeless
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@StanHall20 @virginmedia But the customer service is appalling.
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jake howarth
(@jakehowarthhh) reported
from
Salford, England
@virginmedia worst customer service I’ve ever received on hold for 20 minutes to then receive the news il be without WiFi for 24 hours and there’s nothing which can be done. Worst customer service going
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David Davo Gray
(@Davogray) reported
from
Stockport, England
No internet again @virginmedia must be an idiot to pay £51 a month for this crap. Not for much longer.
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Sean Doyle
(@SeanDoyle2) reported
from
Manchester, England
@virginmedia your customer service is appalling. You’ll be losing this customer.
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
@virginmedia Your ‘efforts at customer service’ don’t appear to be working since I’ve not had a reply to my last tweet or Facebook message. But I am nothing if not persistent so I WILL keep trying until someone at virgin takes responsibility for offering some customer service #virginmedia
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia Ive worked in customer service all of my working life (multiple roles inc manager of a Nandos -which is testing 🤪) I have the patience of a saint, I understand mistakes happen, but this is honestly a joke.
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
For the second time today @virginmedia we have no #internet. Your super fast broadband is super slow. Your customer service is non existent. We have rang all week. Every day. Have not spoken to a human. We are cancelling your awful service. People #beware of #vigrinmedia.
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knowmadiqx2x
(@knowmadiqx2x) reported
from
Manchester, England
@JZief @virginmedia M19 levenshulme down too #virginmediabroadbandblues
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
@virginmedia Yes I don’t think so. You are certainly not marching with us. You haven’t replied to my tweets, answered my phone calls or made any effort at solving our problem. We upgraded to 500mg this week & have nothing but problems. Currently no internet. Thank god for @EE
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@StanHall20 @virginmedia I’ve had this EXACT issue! Amongst many others. Sickkkk of them!
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
Thanks EE. Do you do home broadband cos @virginmedia are shockingly bad and has the WORST #customerservice I’ve had the misfortune to experience. #jobsworths apparently the machine Einstein “won’t let them” send out an engineer to fix the prob they caused.
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia -agents have disconnected calls when I have called & tried to resolved issues. -being over charged since May. -even since then and agreeing on a new tariff I STILL receive incorrect bill. - a relative of mine has the same package as me but pays £20 less for it (3)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Yarwood
(@AliceYarwood) reported
@virginmedia my outdoor wall box is broken and is letting in water. It was not installed correctly. Please may an engineer fix this issue. Thanks.
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Giovanni
(@ess_ara) reported
Virgin media is down for me 😩 #LoveIsland
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Nellie
(@100Pringle) reported
@wendywooldridge @BritishGas You need to try and communicate with Virgin Media. I will never ever use their so called services again.
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Gordon Silvestro
(@gordonsilvestro) reported
@btsport I am a @virginmedia customer and have BT Sport, why am I unable to use the BT Sport app?
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Nat Gosden
(@nataliegosden) reported
@virginmedia EVERY NIGHT out wifi goes down and means we can't watch recorded programmes on the extra box we are paying for! Has been going on for weeks. You are a joke!!!
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Chris
(@Chris00281606) reported
@virginmedia Hi, I'm not sure if it's the new routers that have been brought out, but since we had this new one, the internet seems to be alot less reliable, wifi dropping off alot lot more, plus full signal and still is slow to open browsers sometimes, dunno if this issue is widespread.
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Denise Ward / Worme
(@toastmasterd) reported
@virginmedia Someone fraudulently ( working for virgin ) tried to set up an account at my address and I stopped it. I have been charged. I have a complaint which has closed down although I have never had a resolution. I have since been passed on to a debt company.
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Jimmy
(@FrimleysSorrow) reported
@virginmedia I installed the new 360 box in our bedroom and updated the box downstairs, but we are consistently getting error CS2217 when trying to play a recording upstairs or on the app. The box downstairs is turned on. Please can you help?
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teig✨
(@teganyx3) reported
i will just like to announce virgin media is ****.
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CarysEm
(@CarysEm7) reported
@virginmedia WiFi has been on and off for about 3 days now in SO31. Showing no issues online but many neighbours having the same problem. Any ideas