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Virgin Media

Virgin Media Outage Report in Stalybridge, Borough of Tameside, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Stalybridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalybridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Stalybridge, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Huddersfield, Holmfirth, Stockport, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.

CityProblem TypeReport Time
Manchester Total Blackout 1 day ago
Manchester Internet 2 days ago
Huddersfield TV 2 days ago
Manchester Internet 3 days ago
Manchester Internet 3 days ago
Manchester Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stalybridge, England

Latest outage, problems and issue reports in Stalybridge and nearby locations:

  • andy4321
    Andy Collier (@andy4321) reported from Stockport, England

    I'd never switch broadband to @virginmedia after hearing about their unfair charges on @joelycett #virginmedia

  • johncoxonmedia
    John E. Coxon (@johncoxonmedia) reported from Salford, England

    @virginmedia Hi. Have reported to you here that independent engineer confirmed my connection is OK but hub 3 is faulty & needs replacing. You advised phone 150 again to book engineer. Your system does not enable that just offers fault trouble shoot txt message.

  • Gingernuts73
    Sir Rodney Ffing 🇬🇧🥃👓📱📸 (@Gingernuts73) reported from Huddersfield, England

    Anyone else having an issue with @virginmedia WiFi?

  • neyo
    Steve Day (@neyo) reported from Manchester, England

    @Netflixhelps I haven’t but I’ve streamed it via Virgin Media and EE’s mobile network, so it feels it’s not likely to be that? Can you or someone on the team try streaming it on iOS and letting me know if it works?

  • SarahBeePhotos
    Sarah Bee Photography (@SarahBeePhotos) reported from Ashton-under-Lyne, England

    @virginmedia Terrible as always, you cannot deliver in this area, you’ve promised for a few years now but nothing changes, I’ve had to put us on unlimited data on the phones as the WiFi is not fit for purpose, I am on the highest speed apparently… shocking

  • AlexxTheTiger
    Alexx 🏳️‍🌈 (@AlexxTheTiger) reported from Stockport, England

    @virginmedia But that costumer service was abysmal, the person took ages to reply, and when it did, tried to sell me the same internet package I have for more than what I pay currently even...I don't want to have to upgrade my package to "fix" my internet, I just want the speeds I hired

  • WrenJohn
    John Wren (@WrenJohn) reported from Oldham, England

    So many problems @virginmedia this year, poor system, poor WiFI, poor connections, poor customer service, all seem to be continually getting worse as does the response to complaints. Anyone else putting up with this poor quality? @skytv looking a clear future prospect

  • chrissy__w
    Chrissie (@chrissy__w) reported from Ashton-under-Lyne, England

    @virginmedia when your marketing team ring you and tell you that you have internet issues, advised I didn’t have any issues and the rude call handler just hung up. Rang from 01484313420. Not the best reflection for the company is it.

  • SiManM20
    Simon Manning (@SiManM20) reported from Manchester, England

    Anyone else on @virginmedia getting that weekly thing when their internet collapses again on a Sunday night? I’ve asked them repeatedly and they deny it but it’s a weekly outage like clockwork #VMSundayOutage

  • MaryAkram3
    M A R Y (@MaryAkram3) reported from Oldham, England

    @virginmedia Shittest internet going problems after problems we’ve had for a week and we pay a fortune!!

  • DaveGarside
    Dave Garside❤️🇾🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿⚽️⛳️🎸 (@DaveGarside) reported from Manchester, England

    @virginmedia Yes there are and there were all 3 times. Currently 4.00pm estimated to be fixed but that’s my Saturday pretty much gone without any service

  • AlexxTheTiger
    Alexx 🏳️‍🌈 (@AlexxTheTiger) reported from Stockport, England

    I never been so mistreated by @virginmedia like I was today, the staff on the live chat literally "hang up" on me mid support... absolutely gutted, saved all the conversation and I will seek citizens advice over this, that is no way of treating a 6+ years costumer

  • markroberts0007
    Mark Roberts (@markroberts0007) reported from Salford, England

    @virginmedia hi there, we’ve had internet issues since we went to sleep last night. We live in m30. There is a flashing green light on the box, I’ve been on your website to try and reset the box etc. Have you any idea what’s going on?

  • shackmcfc
    ShackMcfc (@shackmcfc) reported from Oldham, England

    @virginmedia how do I report cabinet damage that needs urgent attention? Tried the number but option 2 to speak to someone just rings out

  • rickcharlesuk
    Rick Charles Media Services (@rickcharlesuk) reported from Ashton-under-Lyne, England

    @virginmedia fastest bb worst ping 💪🏻

  • WrenJohn
    John Wren (@WrenJohn) reported from Oldham, England

    @virginmedia told by them today that problems with “catch up” service not something that was paid for so in effect had to put up with the poor performance, in the end offered a tenner! Perhaps there is a better solution, ie get rid of them & get someone who cares 🖕

  • HuddersfieldTi2
    Huddersfield Times (@HuddersfieldTi2) reported from Huddersfield, England

    @iamaafaq @virginmedia Mine is the same. Though I suspect it's my router rather than the actual connection. Been through the tech support nonsense and they keep saying it must be my device 🙄 funny that 3 laptops, 2 tablets, 3 phones, a few Alexas and a robot hoover called Bernard all go off.

  • AlexxTheTiger
    Alexx 🏳️‍🌈 (@AlexxTheTiger) reported from Stockport, England

    @virginmedia Not really, I checked your system on my virgin media page and it reports no problems on the area, I already restarted and rested my modem, more then once time

  • levylass
    Moira McLoughlin 💙 (@levylass) reported from Manchester, England

    @virginmedia seriously getting fed up with your service why do I have to sit on top of a box connected to TV to get any internet when working at home & office on 2nd floor ?? Rung 3 times same old guff pull the plug out 🤬🤬

  • WrenJohn
    John Wren (@WrenJohn) reported from Oldham, England

    @virginmedia Told yesterday that it is a local problem due to be resolved by 12th August, however that seems to be a standard reply which is now becoming tiresome. We have to wonder if @virginmedia have fallen back in the hi tech department & that we should move on to a more reliable provider

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bigwows
    The Marvellous Muttdini 🏴󠁧󠁢󠁳󠁣󠁴󠁿🔰💜🤍💚 (@bigwows) reported

    Cancellation phone call to @virginmedia diaried. £3.25 a month increase, for what? While for the last two years the cheeky feckers have considered it fine to make customers wait over an hour on hold for tech support ‘cos Covid’? Jog on.

  • ________PC01
    Philip (@________PC01) reported

    @virginmedia @virginhelp No? Can't help? I shall go elsewhere.

  • pete_cripps
    Pete Cripps (@pete_cripps) reported

    Just had a letter from @virginmedia saying my BB monthly charge is increasing. When I look to switch I'm told I will not be able to port my existing no. as VM do not release the numbers. WTF! This cannot be legal can it???

  • timdnottingham
    Tim Dawson (@timdnottingham) reported

    @virginmedia Hi there thanks for the info. We have had relentlessly poor service for the last few years with misleading information being provided and an expectation to pay more to resolve a fault which your company were aware of.

  • richhinkley
    Richard Hinkley (@richhinkley) reported

    @virginmedia Yes. Every day. Run the check on your website and it says "Looks like there’s still an issue with your connection". My neighbours also still having problems.

  • LooksAlex
    AlexLooksAtStuff (@LooksAlex) reported

    @virginmedia once again no internet signal!! Sort out your mess and please finally provide a reliable signal for once!

  • jim44690616
    jim (@jim44690616) reported

    @virginmedia Virgin media carried out diagnostics identifying blackspots. Therefore prooving that the service is not fit for purpose and doesnt work as well as previous provider. To then ask for extra money to make service work is unacceptable!

  • AkashNGupta
    Akash Gupta (@AkashNGupta) reported

    @virginmedia I've been on hold for 20 mins trying to cancel my broadband package. Is this friction/time waste a deliberate strategy to reduce churn? If I can upgrade online, why not leave?

  • SarahAndrews
    Sarah Andrews (@SarahAndrews) reported

    @virginmedia your customer service agents can pass the buck faster than a currency trader Very poor experience

  • StormKaiTasha
    A_Cam S Con (@StormKaiTasha) reported

    @virginmedia I haven’t called as you can never get through.. I used the fault status. I should have taken screenshot to show you.