Virgin Media Outage Report in Stalybridge, Borough of Tameside, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stalybridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Stalybridge, Borough of Tameside, England
The most recent Virgin Media outage reports came from the following cities: Rochdale, Manchester, Oldham, Stockport, Huddersfield, Salford, Dukinfield, Hyde, Wilmslow, Altrincham, Sale, Holmfirth, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stalybridge, England
Latest outage, problems and issue reports in Stalybridge and nearby locations:
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia That’s where I started, two days ago. The live chat sent me over to the WhatsApp service, so I wouldn’t be ******* waiting on my phone etc. I’ve given my details so many times, I practically know my account number by heart now. If you look through the chat history, you can see
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia than it’s worth, even after being with your service since it launched.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia Altho, I’m not sure how I would cancel it…
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia and once again we have no Internet services. This is without doubt a terrible service.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia Sorry. I was ******* emailing you my complaint. I am available now, if this is just the five minute process I was promised. I simply just want to get this dealt with…
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Emma Caulfield
(@emmafc87) reported
from
Middleton, England
@virginmedia been with you less than a week and our Internet has gone down more in that time than it has done the last 4 years with our previous provider!!!! If this carries on we will need to cancel 🤬
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia This the second time I’ve been on hold for an agent today. Just started the third time. I’d also note, in the bottom message, there is no ‘handy link’. There never is. I may have had that message more than ten times now. I just want to tell someone our new address before we move
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia the advert offering new customers Superfast Broadband for £20. Is it not right that you take care of your loyal customers first, those that have been with you for 10 years plus. Considering the energy situation it would help.
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Austin 💚
(@austingreenxxx) reported
from
Manchester, England
@virginmedia your internet is down… AGAIN… some peope that things to post
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
I don't WTF your customer service team are doing, from transferring me to the moving team, then being transferred to cancellation, then put on hold twice, now it looks like I'm being transferred back to the moving team. @virginmedia - shambolic!
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia Then please at least have the grace to tell me so. I’ve been a customer so long you’d think I might be due some support, but this last year has just been dreadful. I’ve taken a phone contract I don’t want and been unable to get explanation for billing variances. It’s just ****.
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Dave/Давид 🇺🇦
(@twiddlemeister) reported
from
Cheadle Hulme, England
@virginmedia Yes it’s an outage and not an issue with our modem, or else others wouldn’t be affected. I’m on your business line, and whilst I appreciate that might not be something you can look at directly, it’s clearly an issue that needs resolving for everybody.
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Dave/Давид 🇺🇦
(@twiddlemeister) reported
from
Cheadle Hulme, England
@virginmedia All status checkers say no outage reported, which is rubbish because I know of at least 4 people who have reported issues in this area.
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Elaine
(@dublinelaine) reported
from
Manchester, England
@virginmedia tried all day to get through on phone to discuss end of contract notification. No joy. Left on hold and then cut off. How do we get to speak to someone. Shocking service.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia And I’m at the limit of my stress capacity. Please let me tell someone our moving date and transfer our services, or cancel my contract. I’m tired of this now. I really am genuinely sick of this, to the point where it’s impacting my health. If you don’t want my custom…
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I’ve been trying to do this via WhatsApp for three days now. I’m in a never ending loop of getting to the point where I’m referred to a agent, in the queue, & a couple of hours later, I get asked if I’m moving house, and the whole process starts again. It’s has just started again
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Dave/Давид 🇺🇦
(@twiddlemeister) reported
from
Cheadle Hulme, England
@virginmedia FYI, there’s an SK8 outage since approximately 4pm and you’re not reporting it on your outage checker. Multiple reports around here. Please get someone on it.
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Oldham13
(@Oldham13) reported
from
Ashton-under-Lyne, England
@virginmedia 1. Bad Report ir 2 Oops, the page as timed out
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I’m hoping to speak to the movers team on WhatsApp. I’ve now had an actual human being the line, who says I’ll be connected soon. But that’s what the messages about have said every time. 🙄 I can book in for 1.30 on Monday, but I’ll cancel if I speak to someone sooner, ofc
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Emma Caulfield
(@emmafc87) reported
from
Middleton, England
@virginmedia It never ever says there is an issue tho when there clearky is!! So thats useless
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dean
(@Dean92793) reported
@virginmedia is there an issue in the SG2 area? I haven't had Internet for nearly 24 hours now. Thanks
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Kieron Franks🎸☘️🕉
(@kieronjfranks) reported
@virginmedia how many formal complaints do you need to raise about your poor broadband service before you respond to them and fix the issue?
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Michele Neylon
(@mneylon) reported
@virginmedia Well taking £80 from a 97 year old for a service she hasn’t had for over a month is not cool. Also the entire mess with returning hardware that won’t be reused is just plain nuts.
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Papa Rock
(@paparockmusic) reported
@virginmedia On the 21st of Nov, 23rd Dec, i think it was today... they told me to pay an existing balance before they can cancel, and the cancellation date would start from today.. so i am paying a balance for something i tried to cancel then they told ne i would still be paying till feb.
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Mark Lang
(@marklangmuzak) reported
@virginmedia hi, is there a service outage in the G33 area?
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Michele Neylon
(@mneylon) reported
@virginmedia Disconnection now confirmed for tomorrow. I’ve tried to get her billing resolved but I don’t think I have so she’s been billed for a month when she couldn’t have service
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Mousey
(@Scouse_Mouse90) reported
@virginmedia this has been an ongoin issue for the last month, one day its fine the next its unusable, i just got 3 hours out of it an its gone again, gettin less than 1mb upload speed so i cant stream, this is a joke!
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Hobbits Wife 💙 (hobbitswife@fosstodon.org)
(@HobbitsWife) reported
@virginmedia how do I get through to 2nd line support? My contracts are still being sent to my old email address. I need to raise a ticket to get someone to look at the database & patch my email address manually. Everything I can access has the correct address.
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👨👩👦👦🌈Sarah Kerr 🍄🍄
(@SarahSarahKerr) reported
@virginmedia received charges whilst in Dubai even though I turned off mobile data and data roaming, ‘customer services’ extremely rude, have stated the charges stand and now not able to have a complaints department????
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Kay illingworth
(@kay_illie1974) reported
@virginmedia You’ve been nothing but trouble from day one and never even honoured your oomph agreement of a same day engineer, not just once but several times.