Virgin Media outages and service status in Stalybridge, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Stalybridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalybridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Stalybridge, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Huddersfield, Holmfirth, Stockport, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Wi-fi | 2 days ago |
|
Manchester
|
Wi-fi | 2 days ago |
|
Manchester
|
Internet | 3 days ago |
|
Manchester
|
Total Blackout | 6 days ago |
|
Manchester
|
Internet | 6 days ago |
|
Huddersfield
|
TV | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stalybridge, England
Latest outage, problems and issue reports in Stalybridge and nearby locations:
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toewad1 (@toewad1) reported from Salford, England@virginmedia Right, the only known issues is Virgin Media, tonight I have played 1 full game the other 10 I have backed out of, so my question is what are vm going to do about it, not reset hub, open ports, allow dmz all that crapjust give me what I pay for a gaming broadband like advertised
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Steve Ward - Wardy 🇬🇧🐝 (@25wardy) reported from Stockport, England@virginmedia is there an outage in Stockport. Completely lost WiFi on Hub 3.
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Kamran Afzal (@kam_afzal) reported from Manchester, England@virginmedia Further to this, your customer service is terrible as is your pricing structure. The company that comes to ‘install’ the service are a bunch of cowboys and have compete disregard for a customers home. Wouldn’t use your service ever again.
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toewad1 (@toewad1) reported from Salford, England@virginmedia It is gaming lag, as I have said many times it's not the broadband going into the hub 3, it's what comes out of it on the xb1 just lag every game, I'm not in contract with you & @openreach fttp has been installed on my street so I will cancel soon I will never use VM again.
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toewad1 (@toewad1) reported from Salford, England@virginmedia Seriously you are a crap broadband, you might bragg about being "superfast" but for gaming you are seriously shite, how the hell can my gaming be so bad when you advertise a gaming broadband, oh my mistake you don't now do you, pathetic.
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Kamran Afzal (@kam_afzal) reported from Manchester, England@virginmedia Lastly, still waiting on a cheque from last year for services that I was charged for but didn’t use. Refund only available via cheque obvs because with it being 2018 you still hadn’t caught up with bank transfers. Thinking about, your entire offering is a crock of shit.
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Lee Ramsey (@LeeRamsey68) reported from Bredbury, EnglandAfter waiting close on 3 weeks for a phone delivery from the joke double act of @virginmedia @YodelOnline . The phone is back where it started and my wife's contract stopped and put on pay as you go . Customer service !! Shocking service !!!!
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Mark Danylczuk (@Mark29HT) reported from Sale, England@virginmedia Delivery driver who came to drop off packaging to return your equipment was very rude indeed. Aggressively banged on my door with the packaging and so abrupt. Appalling.
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claire (@cml0702) reported from Manchester, England@virginmedia just had a member of staff on customer services be really rude to me.. I’m trying to sort my contract out and was really unhelpful. I hung up as he upset me 😬😬 😡
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toewad1 (@toewad1) reported from Salford, England@virginmedia Same issues I keep telling you, lag lag lag it's getting boring now, I am sick of this crap broadband it might be fast but it is a crap router that can't seem to handle gaming, and I'm sick of the false replies from the so called vm support tweets, scripted or what!!!
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toewad1 (@toewad1) reported from Salford, England@virginmedia Forget that sorry but your router is CRAP and you know ut cheap shit.
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Paul Williams✈️ (@PaulW_1) reported from Cheadle Hulme, England@virginmedia Hi yes it is and for once it’s not Virgin fault. Rang Yodel before and to cut a long story short as Virgin paid for the premium service we will have it by 19:00 tonight. Shock it’s 19:00 and still waiting for the delivery from @YodelOnline we’re going to ring Yodel again🤬🤬
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Cleartwo (@CleartwoIT) reported from Stockport, England@vmbusiness hi guys,this is joke now,we have had constant issues with your internet for over several months,you have broken your SLA terms,and have not resolved anything,we are constantly chasing to get issue resolved,it is DOWN again we have entire office doing nothing!#failure
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toewad1 (@toewad1) reported from Salford, England@virginmedia Last night was a joke with gaming, the lag was stupid with @virginmedia but with @bt I will be getting 150mb down 40meg up, I can get 350meg down 50meg up, ipv6, I prob can use my own router if I need it, your hub3 lag spikes 150mb to 265mb in split seconds can't be good.
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💛🇨 🇱 🇦 🇷 🇦 💛 (@Claraunicorn112) reported from Oldham, England@virginmedia I’ve had enough we had a cable fitted to make our WiFi ‘faster’ and since then the WiFi has been down twice. And it’s not just this time there has been many other incidents in the past 😡🙄sort it out, sort it out
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Nadeem (@nadeem030986) reported from Rochdale, EnglandMy internet is not working and why do I have to wait 17th April but it ok for you take money out my account for service you have failed to provide @virginmedia ol162jz 96
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toewad1 (@toewad1) reported from Salford, England@virginmedia It is not the speed that is the problem, it is the router that is the problem, it is garbage it lags like mad every game is trash I probably played 1 game last night I just back out of them all the time.
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toewad1 (@toewad1) reported from Salford, England@virginmedia So fed up with this lag, @virginmedia so glad to get rid of your hub3 soon how much would that router cost you £2.00 is it worth the mither you cheap scum. Just saying, I will be off soon, but don't like VM. Never ever again.
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♡♥Lady Chrissy mcfc♥ (@chrissy_mcfc) reported from Manchester, England@virginmedia you are rubbish at customer service 🤬😡🤬😡 Sick to death of hearing that international ring tone.. So it's goodbye from me 👋😡🤬
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toewad1 (@toewad1) reported from Salford, England@virginmedia I think 10 years + with you is enough now, I will have more choice, I can use my own router without messing with that cheap problem filled hub 3 and it is crap read the reviews.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola Clarke (@njc2614) reported@JGrewy @virginmedia And they never reply 😠😠 had enough, working from home is hell with #virginmedia
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Rissa (@Rissa52507451) reported@virginmedia absolute terrible service TV has not been working for nearly 4 weeks and I’m told I still have to pay until it’s resolved shocking
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Tomh51 (@TCH5122) reported@Twittor_User @virginmedia Good luck mate. I was on the phone 35 minutes two nights ago waiting for them to answer. They're a disgrace and not worth the money. If you can cancel i would recommend doing so immediately
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Stephen Matthews (@stematthews94) reported@virginmedia just tried to cancel my contract, only for your call handler to hang up on me - can you arrange for someone to ring back?
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sallydavidson (@sallyadavidson) reported@virginmedia is there an email address I can use for customer service? The online chat is awful, wait 2 days+ for a reply then it comes at 7am and shoots me back in a queue when I don’t immediately respond (I was asleep!) I’ve been trying to fix this for over a month I need help!
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d (@dazzaiken) reported@virginmedia So.I spent all day in work texting virgin trying to resolve my issue. I needed to be in my property. We ageed that advisor Ankitha would msg me back at 8pm when I got home. AND SURPRISE SURPRISE GUESS WHAT...virgin you are an awful company with no respect for your customers
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Sarah Whitfield (@sarahlwhitfield) reported@virginmedia your broadband is poor at best, the signal in my room from the router downstairs is 1 bar at best and most of the time 0. Today we've had no internet ALL DAY! I'm using my mobile data allowance up here, can we please get something sorted or at least compensation?
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Camerooooon (@Twittor_User) reported@virginmedia Yes all the normal lights. I have powercycled a couple of times and it is still having issues.
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sam farmer (@samfarm3r) reported@virginmedia The issue is that I'm paying for Gigabit but only getting a max of around 300Mb/s on devices whether cabled or wifi. This is worse than the 350Mb/s Internet my mum has at half the price. I'll be cancelling in the next day or so as nobody has come out to investigate and fix.
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Ant (@Smitspurs) reported@virginmedia worse customer service and lie to customers !!!