Virgin Media Outage Report in Stalybridge, Borough of Tameside, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Stalybridge come from postal codes SK15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stalybridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stalybridge, Borough of Tameside, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Cheadle, Salford, Oldham, Huddersfield, Hyde, Stockport, Sale, Bury, Rochdale, Stalybridge, Altrincham, Wilmslow, Littleborough and Dukinfield.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Cheadle |
Internet | |
| Manchester |
Internet | |
| Salford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stalybridge, England
Latest outage, problems and issue reports in Stalybridge and nearby locations:
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Helen Hurley
(@HelenMHurley) reported
from
Manchester, England
@virginmedia great customer service from your engineer Pete this morning. Polite, knew his stuff and a credit to your company. 10 out of 10. Would recommend yourselves.
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁)
(@JohnnyDude1983) reported
from
Bury, England
@virginmedia Hi. Is there a difference between cat 5E & cat6 & cat7 ethernet performance wise on your network 🤔. I'm using cat 6 ethernet from my hub 3.0 to your provided powerline booster . Then from powerline booster to my V6 box. I'm using cat7 ethernet from hub 3.0 to V6 🤔
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Jamie Hill
(@_Hill_J) reported
from
Wilmslow, England
@Defencebrief @virginmedia I, too, am a previous virgin media customer. They put the price up ridiculously. When I asked to renew the contract at the price advertised online, they refused. So I left. At which point I was bombarded with offers. Not a good way of treating customer or doing business.
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Sean
(@SeanKeyes) reported
from
Manchester, England
Same old @virginhelp @virginmedia more important for them to send a driver to personally collect an old Virgin Hub than send the promised engineer to install the new one and optimise the Wi-Fi signal as had been sold to us. 🤷
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
@virginmedia I'm trying to cancel but even that seems impossible
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Jacko
(@Jakes_7) reported
from
Ashton-under-Lyne, England
@LeedsViking @virginmedia Ignore it mate, like their customer services will your question.
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
Is the WiFi down for anyone else in the #OL9 area? #Oldham #VirginMedia
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Andy Millington
(@andymillington) reported
from
Cheadle Hulme, England
@virginmedia My stepson and his partner having real problems getting someone to move the account to new address. Seems like a simple self installation M&T but nobody will help.
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Billy Goater
(@GoaterBilly) reported
from
Strines, England
@virginmedia well done, after over 10 years with you, Virgin Media have sunk to the their lowest level of service and support ever. Roll on November and the end of my contract. Appalling, ignorant, clueless, almost as bad as BT.
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Jamie Hill
(@_Hill_J) reported
from
Wilmslow, England
@Defencebrief @wonkytodger @virginmedia Their download speeds are good but their upload speeds are pretty poor.
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Mike-Kateley #RejoinEU
(@mikekateley) reported
from
Ashton-under-Lyne, England
@virginmedia isn't my money good enough for you? Been waiting for 2weeks for you get back in contact about why my house is the only 1 on the street who can't get the service. Phoned customer services who can't help. Not very good customer service.
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Peter Thornton.🇺🇦
(@insidewrite1957) reported
from
Ramsbottom, England
@eshelm @simonnread @virginmedia Worst people I’ve ever worked for By a distance
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Scott Henderson
(@Hendy14) reported
from
Salford, England
@virginmedia Is there a problem with your phone system? My Mum has been trying to call for 24 hours on numerous occasions to change package but gets cut off every single time. Your mentions suggest this is happening to lots of others too. Can somebody arrange a callback please?
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
Hey @virginmedia why has the internet from around 11am just gone slow all of a sudden or barely working. OL9 area. I've rebooted the router but still no luck. I'm trying to work from home here.
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Adam Cailler
(@acailler) reported
from
Manchester, England
@JournoBird @virginmedia We've had it cut out twice for a few hours, but that was related to the ridiculous heat and they fixed it quickly. I realise everyone will have different experiences 🤦
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Mazz Carsberg
(@CarsbergMazz) reported
from
Ashton-under-Lyne, England
@virginmedia I've got a bone to pick with you. We got a new box a while ago, and it's randomly wiping the recorded shows. Not one at a time, all at once. We've been in touch with customer services loads of times, but they all just took us through the same pointless (1)
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
@virginmedia No point, there is a problem but it shows there aren't any issues in the area.
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Sean
(@SeanKeyes) reported
from
Manchester, England
@virginmedia I was heavily sold a renewal based on an engineer installing+configuring everything as we are meant to have the fastest Wi-Fi possible.I installed it and no sign of an engineer,no follow up from Virgin. As per usual.Was also sold some ‘VIP service’ line that’s never been shared!
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Neil Ashton
(@NeilAshtonActor) reported
from
Stockport, England
@jimmyoates @virginmedia Same James. Same area and it’s not been working for an hour. It says on their website no issues in the area but not had any service.
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*Hayley*
(@haylesxxx1) reported
from
Sale, England
@virginmedia hi, after so many years of being a customer, do you send out new upgrades? My router keeps dipping and going off, been doing it for awhile now, couple of weeks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Finn Grant
(@FinnGrant1) reported
@virginmedia I messaged on the chat to cancel my contract from 20th july, i could not get through on phone or chat as just put on hold forever between teams. you can confirm the chat on my account. i have screenshots to prove this to ofcom in the likely event you choose not ignore me further
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Andy Davies
(@andyd790) reported
@virginmedia WiFi problem in bh235pq?? Please help using up mobile data. Feels like I’m paying twice.
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Shaz07
(@Shaz079) reported
@virginmedia I have just been on your chat on your website to cancel my account and it took 2 hours 49 minutes and when asked to give a score between 1-5 for the service I had received I obviously put 1 and I was questioned why by Ramil!!! Very unhappy!!!
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Jennifer
(@Saras23636979) reported
@GraemeSmith4 @virginmedia I was hacked too, these support services are just time wasting, send a DM to #Divine_secure on instagram, they’ll help you fix your account in less than an hour
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Oscar
(@OscarIsPressed) reported
@virginmedia hiya, spoke to an extremely rude and unhelpful person from technical help on the phone who decided to hang up on us because she was refusing to help. All we want is a new hub. Always had good experiences with the social media team, so hoping you guys can help :)
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Monkeyinatree@hotmail.com
(@JazzyChairman) reported
@virginmedia And how would i have seen that? No doubt have to log into some account ive never been into before. Your staff had no interest in keeping my custom. Another company where only new customers get a good deal.
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Tony Trying To Listen More Effectively Lane
(@IuchiAtesoro) reported
I love my @virginmedia broadband but I'm seriously thinking of cancelling my TV service rather than go through support to get the 2nd tivo box I paid for last year.
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Graeme Smith
(@GraemeSmith4) reported
@virginmedia hi, my virgin email account has been hacked, and they have changed my password and security question now, so I am completely locked out. I don’t have a virgin account, so it seems impossible to recover it. I have chatted to some of your support team. Can you help
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iRamble
(@iRamble0) reported
Also note that after speaking to several managers, they frankly don’t give a ****. @virginmedia are you going to get this sorted or not??
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⚫️ Victoria #NHSLove 💙🌹
(@VickyVicsmi) reported
Is it a thing that if your @virginmedia broadband hub needs replacing, (engineer diagnosed ) the script read by call centre staff doesn’t allow you to be given a replacement free of charge therefore you’re not getting the service you pay for?