Virgin Media Outage Report in Stalybridge, Borough of Tameside, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Stalybridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalybridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Stalybridge, England
The most recent Virgin Media outage reports came from the following cities: Huddersfield, Manchester, Holmfirth, Stockport, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Huddersfield
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TV | 11 hours ago |
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Manchester
|
Internet | 1 day ago |
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Manchester
|
Internet | 2 days ago |
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Manchester
|
Internet | 2 days ago |
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Manchester
|
Internet | 3 days ago |
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Manchester
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stalybridge, England
Latest outage, problems and issue reports in Stalybridge and nearby locations:
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Moll (@MollyPipping) reported from Cheadle Hulme, England@virginmedia still not working! Done another reboot, pinhole reset. Been waiting on the phone for another 30 minutes with no answer. Website still says no problems. Will 100% be leaving your services after this awful performance and lack of communication around a problem
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RACH / ♡ 🐝 (@rach_griff) reported from Middleton, EnglandDay 4 of Netflix not working on @virginmedia !!!
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SP (@PelosiSte) reported from Stockport, England@SkyHelpTeam it’s a bit of rain, yet my tv has gone off. Amateurs, never happened with @virginmedia
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Alison Hesketh-Holt (@Alison_hh) reported from Manchester, England@mascotmike @virginmedia I'm fuming with them. I have never experienced such awful customer services in all my life. We're going to cancel with them and go to the national press if they can't prove the "so called phone call". I think half their customers have similar problems.
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Moll (@MollyPipping) reported from Cheadle Hulme, England@virginmedia my TV and WiFi hasn’t recovered from a power cut earlier today (SK8). Done all normal checks/ procedures. Been on hold 1.5hours. Everyone in area having same problem and being told there’s ‘nothing wrong’. Nothing logged on postcode error website. Awful service!!
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Allybaba (@allisonpaul_) reported from Huddersfield, England@StanHall20 @virginmedia I’ve had this EXACT issue! Amongst many others. Sickkkk of them!
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Alison Hesketh-Holt (@Alison_hh) reported from Manchester, England@virginmedia Media. I've never experienced such awful customer service in all my life!! If this isn't resolved I will be going to the national press. It seems a lot of people are experiencing the same problem. Your company should be ashamed of themselves!
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Carole Fossey (@CaroleFossey) reported from Cheadle Hulme, England@virginmedia Yes I don’t think so. You are certainly not marching with us. You haven’t replied to my tweets, answered my phone calls or made any effort at solving our problem. We upgraded to 500mg this week & have nothing but problems. Currently no internet. Thank god for @EE
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Allybaba (@allisonpaul_) reported from Huddersfield, EnglandAbsolutely appalling customer service from @virginmedia - after being an account holder for so many years! But not for much longer. Furious.
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Allybaba (@allisonpaul_) reported from Huddersfield, England@StanHall20 @virginmedia But the customer service is appalling.
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Moll (@MollyPipping) reported from Cheadle Hulme, England@virginmedia Still not working after pinhole reset. No tv and green bar flashing on router. Spending silly amounts on data in an attempt to contact you when I already pay a lot of money each month. Next door just told it will be fixed Monday. unacceptable service!
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jake howarth (@jakehowarthhh) reported from Salford, England@virginmedia worst customer service I’ve ever received on hold for 20 minutes to then receive the news il be without WiFi for 24 hours and there’s nothing which can be done. Worst customer service going
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Allybaba (@allisonpaul_) reported from Huddersfield, England@virginmedia Ive worked in customer service all of my working life (multiple roles inc manager of a Nandos -which is testing 🤪) I have the patience of a saint, I understand mistakes happen, but this is honestly a joke.
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Allybaba (@allisonpaul_) reported from Huddersfield, England@virginmedia -agents have disconnected calls when I have called & tried to resolved issues. -being over charged since May. -even since then and agreeing on a new tariff I STILL receive incorrect bill. - a relative of mine has the same package as me but pays £20 less for it (3)
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Shez 🐾 Ⓥ (@SheridanAlcock) reported from Manchester, EnglandDay 2... No services from Virgin Media! Still fixing the problem.. that's 2 days we are not paying for 😡😡
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Carole Fossey (@CaroleFossey) reported from Cheadle Hulme, EnglandOh my god @virginmedia you installed our super fast 500mg broadband this week and since then we have had HALF the download we had before. You are impossible to reach by phone. Been on hold for over an hour to be cut off. Today zero internet. Sort it out or we cancel. #hopeless
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Jon Samuel (@djleumas) reported from Sale, England@virginmedia That never happened. Just received an email stating that my online form had been received and it wa with the resolutions team. Apparently my complaint was never received as it doesn’t show on my account, yet I have email confirmation it was, although no contact from resolutions
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Sean Doyle (@SeanDoyle2) reported from Manchester, England@virginmedia your customer service is appalling. You’ll be losing this customer.
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Allybaba (@allisonpaul_) reported from Huddersfield, England@virginmedia - after setting bill, I asked to be directed to cancellations as I’ve really had enough. It’s never ending.Only for the agent to tell me “I can reduce your bill from £54 to £44”....MY PACKAGE IS SUPPOSED TO BE £44 ANYWAY. So I am STILL being over charged after a million calls (4)
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Carole Fossey (@CaroleFossey) reported from Cheadle Hulme, EnglandFor the second time today @virginmedia we have no #internet. Your super fast broadband is super slow. Your customer service is non existent. We have rang all week. Every day. Have not spoken to a human. We are cancelling your awful service. People #beware of #vigrinmedia.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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tammiewalker (@tammiewalker19) reported@virginmedia My virgin Broadband has been down all day I’ve had to book an engineer and having to pay for that plus my bill it’s been 3 days for me now this is a joke
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Saif (@Sxif_mufc) reported@virginmedia @HISTORYUK i was also supposed to be offered compensation by the colleague named lloyd who offered 60 monthly for the last few months which i have had horrible broadband and tv services and nothing is still done i’m sick and want to leave and they didn’t let me go to the cancellation team
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TonyParker (@__Tony___) reported@vmbusinesshelp @virginmedia @Brackmansbakery Had lots of issues with my router/service I finally called back today and given 90days notice to leave, what a huge relief new internet provider installing in 15 days can’t wait
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D (@thatkurdy) reportedWhich ever of your staff's initials PZ are is not helpful at all. This staff of yours with the PZ name initials said WiFi was reinstated again but guess what IT WENT DOWN AGAIN! @virginmedia
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Connor Loman (@loudTHXnoise) reported@virginmedia @Tgay24866907 It’s not the game it’s the whole soton area. It says online that no one is having issues in soton but in highfield I don’t know someone with virgin media who’s thing is working, devices connect to the router but then say no connection after that.
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gilllittle (@gilllittle) reported@virginmedia , your service is shocking at the moment, not getting promised speeds, but still you are putting prices up,get your act together please, working from home is becoming a nightmare and no SMS when there is an issue
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kay (@kayisawful) reported@virginmedia My internet is slow af I can't even load up a YouTube video without it taking 50 years and then just crashes. I can't even scroll tiktok without waiting a whole hour for one video to load, this is unacceptable
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Ravi Parmar (@Parmar1993) reportedOh look. @virginmedia is down again.
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PPD (@CK_PPD) reported@virginmedia my uncle is trying to cancel his contract with you. He has been with you for over 15yrs now + new prices sent to him are extortionate for *just the internet*. Could get sky TV package for it! What is the number he can ring to cancel as the no. he has is not working?
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Adam Campbell (@Adam90_OAFC) reported@virginmedia Hi, on day 3 of no internet or TV now. Have run multiple checks and reboots but with no success, hub still flashing red. Service check says TV issue in my area but no broadband issues. Is there point in booking a technician as this seems to be a widespread issue?