Virgin Media Outage Report in Stalybridge, Borough of Tameside, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stalybridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stalybridge, Borough of Tameside, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Huddersfield, Oldham, Rochdale, Salford, Stockport, Ashton-under-Lyne, Holmfirth, Cheadle, Hyde, Sale, Bury, Stalybridge, Altrincham and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
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Virgin Media Issues Reports Near Stalybridge, England
Latest outage, problems and issue reports in Stalybridge and nearby locations:
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Nico☀️
(@Neeeko01) reported
from
Manchester, England
Made a few mistakes in my life but changing to @virginmedia from @skytv has got to be the best slap in the face ever 11 hours of the final @PGATOUR and it stops recording hole 18 putting absolute shite service #NeverAgain
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Diane Hilton-Wainwright
(@DianeHilton20) reported
from
Cheadle Hulme, England
@virginmedia why don’t you solve my intermittent internet problem and why do your chat people ignore me? Poor poor service . I will be voting with my feet .
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Kieran
(@Gkieran3) reported
from
Ashton-under-Lyne, England
@virginmedia my internet is consistently going down on tuesday evenings. What is going on?
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Christine C
(@Conuggy) reported
from
Manchester, England
@mouthwaite @EE Virgin In particular are absolutely awful I’ve been paying full whack for fast BB yet it’s off more than it’s on so infuriating especially when you’re attempting to work from home! Absolutely poor service all round from Virgin media
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia how many days without WiFi before I get real help it’s M11 MCR it’s been 3 days now .. only had it back for 3 weeks prior to that it was off everyday for hours for roughly a month it’s driving me INSANE because there’s NO REAL people to speak to gotta go work now!!
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mark dean
(@markdean5413) reported
from
Salford, England
So we finally have internet back on after 45 hours 😡no updates from @virginmedia again very very poor service
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Sarah
(@sarahmulli) reported
from
Manchester, England
@virginmedia 2nd Friday in a row the broadband in our area goes down for the entire day in M14.I’ve been tracking this and have registered loss of service AGAIN. Currently Hot spotting off mobile as WFH!Can someone pls advise what the issue is & what’s being done 2resolve ASAP?
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Paul Barber
(@Barber1Paul) reported
from
Stockport, England
@virginmedia really upset regards service as a long-standing account holder,had problems for months found out old ntl cable problem connection outside- need to update TiVo boxes and need pods as mentioned by engineers- ring up no help !!!!
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Paul Barber
(@Barber1Paul) reported
from
Stockport, England
@virginmedia Thank you @virginmedia for completely ignoring issues and directing me from helpline to Twitter to virgin community to then say need to ring the helpline- notice that you have also won the award of keeping customers longest on phone- will not be renewing my contract waste time
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GeordieManc
(@geordiemanc70) reported
from
Manchester, England
@virginmedia @Kabatan7 @CISASUK Cheaper to compensate the few that can be bothered to take the complaint process all the way than to provide a service where loyal customers don't feel taken for granted and ignored. 2/2
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GeordieManc
(@geordiemanc70) reported
from
Manchester, England
@virginmedia @Kabatan7 Oh bollocks. You gave me the same "busier than normal" line in January. Hopelessly understaffed "customer service" for all of the last 10 years. That's why you didn't remotely challenge my case with @CISASUK, just paid compensation. 1/2
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Paul Barber
(@Barber1Paul) reported
from
Stockport, England
@virginmedia We are due to have a new cable fitted outside as we have had months of issues which I have contacted virgin about regularly leading to an engineers visit. The engineers suggested updating our boxes and getting some pods to assist with signal- just ring up. Which I did no good
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Tanvir Hamid 🏴🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝
(@TanvirHamid1982) reported
from
Manchester, England
If @virginmedia are reading, #M14 area of #Manchester seems to have #wifi connectivity issues as I'm trying to watch something on my phone 📱& the stream keeps freezing & rebooting.
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Nico☀️
(@Neeeko01) reported
from
Sale, England
@virginmedia No I was to busy working 7 days to pay for it why do I need to @skytv never needed too—-surly it’s a standard set up to record a programme whatever the length.
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Victoria Harris
(@harris_group_uk) reported
from
Cheadle Hulme, England
@virginmedia It says no issues but the entire area has no Virgin Media.
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OldhamSte RL
(@OldhamSte) reported
from
Oldham, England
@virginmedia @AzzopardiEmma Your always sorry, your service, promises and what you State top service is shocking - you should be shut down! I'm angry
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Paul Barber
(@Barber1Paul) reported
from
Stockport, England
Nice to see @virginmedia have just won keeping their customers waiting longest on phone- **** customer service do not use them
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johnconroy
(@jehsuey) reported
from
Oldham, England
@virginmedia your customer service staff are a joke. Constantly, lie cut you off and never resolve your issue. Get rid & start again.
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Sophie Reynolds
(@1sophiereynolds) reported
from
Cheadle Hulme, England
@virginmedia hi, I currently have no internet. I’ve ran a service check in my area and apparently it’s fine. I am WFH so need to get online immediately. Can anybody assist please?
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mark dean
(@markdean5413) reported
from
Bury, England
So had no internet now for 36 hours😡lisa cannot work from home have to rely on 4G for everything very poor @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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m
(@leipperm) reported
@virginmedia No one from virgin has called since I spoke to them on Friday where I was told that they won't be out till the 18th Jan. The fact that there is a disconnect between customer service and your engineering team is what gets me. Your customers service team don't have the full info
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Gregory Humphries
(@lundhumphries) reported
Over two hours waiting on @virginmedia terrible chat system, told that I'd have a 45 minute wait, just to be booted off without any help.
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LouiseWPA
(@LouWhiteheadPA) reported
@virginmedia I'm on M125 fibre broadband. It's unreliable, patchy, and doesn't work upstairs. Engineer is coming tomorrow but I've been told via phone that boosters will cost me extra per month which I'm really not happy to pay just to make it work.
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Fahrani⛳️
(@Izan_rani) reported
@Dorkfeatures @virginmedia Talk to @Lordtechi they helped me when support services wouldn’t help me🥺..
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Kiz Weir
(@Kizweir) reported
@virginmedia how is if fair that the e17 area blackout for 2 weeks in November, denied us compensation and my neighbours as we apparently don't qualify. @HyperopticCS please come to Walthamstow lots of disgruntled customers looking to change. And no support from virgin.
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BrightLightGames
(@BrightLitegames) reported
Experience of @virginmedia Internet down for 8 days, booked a technician for today which Virgin cancelled which sends us right to the back of the queue, we've now got to wait a further 4 days (If they don't cancel again). Summary: Pick a company that cares. #poorservice
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Tash
(@MicaMica100) reported
@virginmedia I have already wasted days calling the team (I clearly have said this already). I would have thought cancellations would be a priority to retain business but no problem. The fact still remains we did not receive a price review which is against ofcom regs. Thanks anyway
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Julian Philpot
(@cooljools58) reported
@virginmedia "We have a little update on your complaint with us. We didn’t want to delay things, so we’ve gone ahead and looked into a resolution for you." Which is not a resolution at all, but asking me to phone you to discuss my package. What, exactly, is the problem?
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Vicky
(@ohwilduk) reported
@virginmedia You said you were fixing an issue in my area this morning, at the time I didn’t have an issue and it then went off shortly after. You then sent a text saying it’s fixed and it’s absolutely not fixed, it’s been hours and I work from home so I’m losing pay
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TwoToneTurtle
(@twotoneturtle8) reported
@virginmedia What link? I was on twitter on my account at 10am, no notifications, no DMs, no Emails etc came through. Where was it posted? I'd appreciate it if you'd send the link now so that I can talk to someone to resolve the issue of 111 days (and counting) with no VM service. Thanks.