Virgin Media Outage Report in Stalybridge, Borough of Tameside, England
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The latest reports from users having issues in Stalybridge come from postal codes SK15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stalybridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Stalybridge, Borough of Tameside, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Holmfirth, Oldham, Rochdale, Hyde, Sale, Salford, Wilmslow, Stalybridge, Cheadle, Middleton and Huddersfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sale |
Wi-fi | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Stalybridge, England
Latest outage, problems and issue reports in Stalybridge and nearby locations:
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia This should have been simply and readily resolved, as soon as your error was brought to your attention. Just because I can’t afford to pay for the top tier of services doesn’t mean I don’t matter as a customer. A very long term, loyal customer, I would note.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia @virginmedialife @VMSolutions_ I just want reconnecting, and I want someone to recognise that we should not have been disconnected, and treat this with some urgency. Or even acknowledge that it needs resolving, and that you have some concern for my situation and the stress it is causing.
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Elaine
(@dublinelaine) reported
from
Manchester, England
@virginmedia Done that. Have been in a queue since 8.30am. No joy. Do we have to spend the whole day like we did yesterday trying to get through? Never come across such shocking service from any company before
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
Spent most of the day being spoken to like crap by @virginmedia customer service staff who ask why I want to cancel 3 days post install date and no install you work it out!!!!! Losing the will to live here
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
@virginmedia I'm trying to cancel but when that seems impossible
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David Eyres
(@davideyres) reported
from
Oldham, England
More @virginmedia woes, ever since Feb I've been messed about, lied to and overcharged! Can't wait for next year so I can cancel and leave! #virginmedia #rubbish
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Warrenesco Jacksonovakov
(@izzwoz) reported
from
Ashton-under-Lyne, England
@virginmedia Seems your business model is never answer when someone wants to leave. 8 hours on WhatsApp yesterday totally ignored by Retentions. Queuing on phone again 30min probably get cut again after 1 hour.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I have an auditory processing disorder that can make dealing with things over the phone difficult. I am using your WhatsApp service as this was recommended to me by yourselves to avoid being ******* in long queues in the phone. I just want my services back on. That’s it.
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
@virginmedia So why hang up? What was the purpose of the call?
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I have been told that: “Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems.” What if I call and am on hold and miss an update on WhatsApp? Or email…
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Warrenesco Jacksonovakov
(@izzwoz) reported
from
Ashton-under-Lyne, England
@iainmcm1 @virginmedia They cut two of my calls off after just over 1hr. 8 hours on WhatsApp yesterday and Retentions never responded. Back to back of queue today. Disgraceful
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia Where is my payment for inconvenience, for stress and for lack of adequate customer support? I hope you will not be charging me for today, since you’ve provided me with nothing but stress. I am tired, I am ill and I am profoundly frustrated with this whole situation.
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Nick-crack-a-way-Nick-crack-away
(@Justnick752) reported
from
Manchester, England
@virginmedia My hub 4 has a flashing red light and states that No RF signal is found. What does this mean in English please? Keeps happening, no tv, broadband or phone.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia You’ve just told me you can’t chat until 1.30 tomorrow. But I don’t need a chat. There’s nothing to discuss. You have shut down my services in error, and I need them restored. Hopefully before 5.30 when the people I need to speak to finish for the day.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia Hi. We had to cancel our move due to a situation beyond our control, and contacted you to confirm this, and cancel the installation at the new address. Today, we’ve woken up to no services and found we’ve been disconnected. We need our phone and broadband urgently. We are…
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I need these services back today. I needed them this morning, when I was not receiving emails that I needed to respond to. I needed to know that you were going to do this, and when it was happening. I am under monumental stress and you’ve just cut out account off, for no reason.
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
I don't WTF your customer service team are doing, from transferring me to the moving team, then being transferred to cancellation, then put on hold twice, now it looks like I'm being transferred back to the moving team. @virginmedia - shambolic!
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Elaine
(@dublinelaine) reported
from
Manchester, England
@virginmedia On phone now since 0830 this morning. Still on hold. Also tried on what's app. Still waiting to be put in contact with an agent. Shocking service
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I’ve explained my issue. I don’t see how being on a queue on the phone is going to be any improvement. I just don’t see it as acceptable that there is no customer support available online until tomorrow. It’s not like I have anything to discuss. I just want my services back on.
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Elaine
(@dublinelaine) reported
from
Manchester, England
@virginmedia tried all day to get through on phone to discuss end of contract notification. No joy. Left on hold and then cut off. How do we get to speak to someone. Shocking service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tags
(@Paul_Tags) reported
@virginmedia Your customer service is appalling and, unless you do something fast to fix this permanently (send me a new router ffs!) I will be dropping you as fast as your router drops my ipad.
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Ben
(@redhot_79) reported
@virginmedia please can someone help? Only a day into our new internet and already regretting going back with you. Why after plugging in first time got over 100mbps now way under?? If we can’t get this sorted we will have to leave. Was hoping Virgin more reliable than this!
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Ryan Townsend
(@ryantownsend21) reported
@virginmedia I have tried to do this several time but I don’t get 4G in my house and my internet service with you is down. So I’m not sure how anyone can get help from yourself!? Time to switch back to sky! The grass isn’t always greener the other side!!
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Richard Gear
(@prysds) reported
@virginmedia is absolutely ******* **** - don’t go anywhere near it. #virginmedia #alwaysdown #bransonsacunt
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Denis
(@Denis80392754) reported
@virginmedia It's a pity you wasn't as quick replying to my complaints. You changed my wi-fi and now I can't get my Google speaker to work and the WiFi signal is horrendous. Feel free to call me or reach out to me again
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Maeve Flanagan
(@FlanaganMaeve) reported
@virginmedia Upgrading existing service to incorporate landline. Was promised a return call re same Q last week. Call didn't happen.
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Paul Sharma
(@_PaulSharma) reported
@virginmedia Still nothing. Have called up tech support again. Couldn’t resolve the issue and told me to ring back tomorrow because they couldn’t help today…
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Forrest Power
(@ForrestPower) reported
@virginmedia Is there a problem in the WN6 region? I have had intermittent internet blips over the last few weeks with the connection suddenly resolving itself. Highly frustrating when you’re on a Zoom call though. I am plugged in with an Ethernet too.
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Iwan Williams
(@iwan79) reported
@virginmedia Right. Great. Thanks. Your league position on Which Worst Broadband coming through loud and clear
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Tags
(@Paul_Tags) reported
@virginmedia Your service involves asking people to turn everything off and on again and when that doesn't work you pass the buck to a human colleague, if the customer is very lucky, or back to the bots if they are not. #virginmedia