Virgin Media Outage Report in Stalybridge, Borough of Tameside, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stalybridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stalybridge, Borough of Tameside, England
The most recent Virgin Media outage reports came from the following cities: Oldham, Manchester, Altrincham, Wilmslow, Salford, Sale, Stockport, Holmfirth, Rochdale, Hyde, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Oldham |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Total Blackout | |
| Manchester |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Stalybridge, England
Latest outage, problems and issue reports in Stalybridge and nearby locations:
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kurtabove
(@bluemoonkurt) reported
from
Salford, England
@virginmedia ..how is it possible to contact you to inform you I don't wish to renew my contract?your phone line hangs up.cant do it online....some help would be great..
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kurtabove
(@bluemoonkurt) reported
from
Salford, England
After spending hours on hold (at least 4 today)and being cut off.i wonder if @virginmedia could explain to me how I cancel my contract with them?it honestly looks like writing a letter would be quicker..absolute joke
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Matt Goddard
(@GodHesHard2) reported
from
Stockport, England
@virginmedia absolute terrible customer service. Not only did it take 50 minutes to get through, they then cut me off so had to wait another 30 mins. 12 years of loyalty and all you could offer was £5 discount! Good bye Virgin, hello Sky 👋
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
As a "loyal customer" of @virginmedia you wait approx 1hr 22mins to speak to someone but ring the sales line you get an answer in under 3 mins
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
@virginmedia If we had been told at 11am the facts!! We could have avoided hrs on hold and waiting for customer advisors to return from breaks to tell us they also couldn't deal with the issue and cancel the services either!! #virginmedia needs a shake up of customer services
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
@virginmedia I've wasted over 3 hours trying to cancel this service today and dealt with incompetent staff I have no patience left I have just spent another 25 minutes trying to get through for the line to go dead .....
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kurtabove
(@bluemoonkurt) reported
from
Salford, England
fifth day of trying to call @virginmedia to cancel my contract...hours spent on the phone ,to be cut off..can't do anything online..absolutely pathetic service
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Kate Cusack
(@thekatecusack) reported
from
Sale, England
@virginmedia can you please tell me why I have been sent a letter of a price increase when I literally signed upto a new contract last month?! Currently been on hold for over 45 minutes..your customer service really does leave a lot to be desired. How do I get to speak 2 a human?
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
@virginmedia You asked for the account number and my name...... when they didn't match you didn't ask the question? So I can pay a bill each month make changes etc but not cancel it ..... OK I'm ending this conversation as it is completely pointless and a further waste of my time!!
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Manchester, England
@virginmedia I was told that if I have 3 technical issues in 30 DAYS that I could leave without penalty. I currently have a 14 day cooling off period. I'll be checking the small print (App N I believe) VERY carefully.
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia your a waste of space. Another outage. And your increasing your fees. Your not worth it. We'll be cancelling our subscription wih you. Last straw
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DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia And while you are at it I said five times to him that I get premier sports in package...he confirmed yes five times. Get e mail confirmation today, it's been taken off my package. Lied too again! Complaint address please as I want copy of my telephone call as proof!
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AdoptiveCuban
(@MaksymMarcial) reported
from
Oldham, England
@stewart_me @virginmedia I wouldn't bother if I were you. I got through after 90 mins to be told there systems were down till approx 5pm and to ring back then. Hope this helps.
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
@skytv what packages are you offering that can beat @virginmedia "maxit" package due to them having shocking customer servixe and charging £49.95 for a software update!!
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harness68
(@harness68) reported
from
Oldham, England
@virginmedia it's amazing. You want to put the price up but have no one to answer your phone or chats. 45 mins waiting. I bet you will insist on the price increase even though the customer services can not talk to me
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Butterscotch But Christmas ❄ 🏳️⚧️
(@ButterscotchDe6) reported
from
Salford, England
@virginmedia It's been gradually going down each month for the last year. To clarify all the devices I've used for tests are wireless however that does not excuse week long drops in the Kb ranges
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Bradley Smith
(@OldhamBradd) reported
from
Oldham, England
@SonicDalek @virginmedia Same mate no discounts and I've been a customer (first with mobile) donkeys years too. The guy at a stand said cancel and put it in your wife's name, then a month later rejoin
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Kate Cusack
(@thekatecusack) reported
from
Sale, England
@virginmedia Yes after waiting almost an hour..... It turns out the price increase doesn't apply to me as was stated in the letter......it's an hour I will never get back! Maybe @virginmedia need to be more careful about who they are sending these letters out to.....
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John E. Coxon
(@johncoxonmedia) reported
from
Salford, England
@CllrJWarmisham @virginmedia Customer service has gone out the window since they were taken over. Totally complacent and purely profit led. Nightmare trying to get to speak to anyone too.
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Bradley Smith
(@OldhamBradd) reported
from
Oldham, England
Problems with @virginmedia anyone? #Manchester
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mick O'Dwyer
(@MickODwyer82) reported
. @virginmedia is anyone working in support today ? Internet out again in Clonmel. Been on hold for over an hour No response to whatsapp or text Same yesterday when we gave up after 90mins Complete failure to deliver the most basic service
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Richard Ronnie Alex
(@thealexavery) reported
@virginmedia why does my TiVo box keep cutting out every evening (wifi not the issue) the box literally just freezes and then cuts out. Why does the App *still* not cover the hub 4? Not a very efficient roll-out of them so far. Been several months now
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.
(@illbiteyounow) reported
@virginmedia @spirituk I understand you social media guys probably aren't technically trained but if he's got a good wired connection then he's got a wireless issue which means the status checker isn't going to yell him anything which will help or explain this.
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Elizabeth Enfield
(@lizzieenfield) reported
@virginmedia I have tried this and I get a bot who is unable to solve the problem. This is a huge mistake in your part and I need a person to remedy it ASAP
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Sean Curtis
(@Curtis16Sean) reported
@feargalf @virginmedia Blackrock as well, lack of information /support from virgin appalling
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S4V4G3 P
(@Terry_Tibbs1991) reported
@virginmedia SUX, Your broadband is so hit and miss and my house isn't even that big but you can't get a decent signal upstairs on an iphone??? Terrible.
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Luke
(@lukmruk) reported
@virginmedia @TiefenseeL Tweeted about the same issue couple of days ago. Even contacted your complaints resolution team about this issue but you have arrogance to say that it’s the first time you hear about it?? Well try listen to what we are saying then
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tashaola@yahoo.co.uk
(@tashaolayahooc1) reported
I AM SO UPSET! @virginmedia have not been able to transfer my Phone and Broadband as advised. I've had to make a number of calls to Virgin and all I get is 'Sorry', we are looking into this...but nothing. 5th week now. I've been left with no home number and not a full service
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Tom
(@Tom14459803) reported
@virginmedia issues with connection in Telford, unable to work from home all morning properly
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J Williams
(@jondwill) reported
@virginmedia Hi, can someone help please? I’m trying to get through to a person for help but ‘on hold’ for too long.