Virgin Media Outage Report in Stalybridge, Borough of Tameside, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Stalybridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalybridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Stalybridge, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Huddersfield, Holmfirth, Stockport, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Total Blackout | 2 days ago |
|
Manchester
|
Internet | 2 days ago |
|
Huddersfield
|
TV | 3 days ago |
|
Manchester
|
Internet | 3 days ago |
|
Manchester
|
Internet | 4 days ago |
|
Manchester
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stalybridge, England
Latest outage, problems and issue reports in Stalybridge and nearby locations:
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Gail (GiGi) Frampton (@CarlitosGirl) reported from Manchester, England@virginmedia No not really, I need a call or a name I can email. I just need a resolution, can't spend time telling a long story to people who don't have the authority to look at the account and resolve it. Can you do that or can you pass me to someone who can. Please.
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Tim Coulman (@heytc1964) reported from Rochdale, England@virginmedia I’ve registered my issues via the complaints facility online and will need a call at some point to discuss and resolve them
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toewad1 (@toewad1) reported from Salford, England@virginmedia Had to wait on phone for 1 hour tonight to get the rudest support ever, I had to hang up on her, seriously garbage hub 3 for gaming, I need to quit @virginmedia get an internet that supports console gaming, unlike this crap.👎👎
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Gail (GiGi) Frampton (@CarlitosGirl) reported from Oldham, England@virginmedia It's pretty much a long story so would be better to talk. New customer on the pay nothing for 3 months deal. My dad was taken seriously ill and given a month to live. I asked to cancel in cooling off period. Emailed, tried to call. Spoke to Rashid the guy on my doorstep. Nothing.
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toewad1 (@toewad1) reported from Salford, England@virginmedia Absolute lag every game every night, and it's getting worse, I tried to explain to the support lady on my PC I get 350mbps on my console I get 600mbps something not right there, it took me 1 hour to get through to support on the phone and I'm not being spoken to like that!!!
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Craig Williams (@craigawilliams) reported from Sale, England@NuclearJelly @BeccaLock2 @virginmedia @SkyUK In the interest of balance. Been with them for about 15 years and never had an issue
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Shaun (@shaunbentley) reported from Manchester, England@virginmedia No clue. Tried escalating a complaint with you about 30 times over the past 2 years and you keep ignoring me.
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toewad1 (@toewad1) reported from Salford, England@virginmedia Wired, wireless, modem, mode, ports open, dmz, upnp, open nat, every thing right, but the router he support said last night the router might be incompatible and that isn't a good sign.
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Sam Tennant (@Samueltennant) reported from Manchester, England@virginmedia Hi! Follow-up to my prob yesterday, Housemove has been delayed, VM discon 16/09, I've now asked for 1 final mnth. >1hr on phone with 3x outbound call centres yesterday; still not clear if 1) Service will be Reactivated today & 2) will be for one month, not 12/24. Ta!
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Jenny Whitham (@Jenny_Whitham) reported from Manchester, EnglandI’m stressed, I’m tired and about to have an operation. @virginmedia are pushing me over the edge with their appalling customer service and general money grabbing disgusting ways. I made my complaint over a week ago, now you’re just ***************.
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Dr Neil Entwistle (@SalfordHydro) reported from Salford, England@virginmedia Ok great, I hope you do as thus far your customer service phone line hasn’t. The engineer hasn’t. The manager I spoke over the telephone hasn’t so you’re my last hope before I’m forced to shop elsewhere
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Sam Tennant (@Samueltennant) reported from Manchester, England@virginmedia VERY happy customer for eight years, only disconnecting as not available and new address but the last 24hrs have been a nightmare. The offshore call centres simply seem to have no facility to understand something like this which is off script. 1/2
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Louise Woodman (@louise_woodman) reported from Oldham, England@virginmedia I keep calling and it plays the same message saying you knows there’s a fault and you are trying to fix it. The same message since Saturday morning. It offers texts to update but I’ve had no texts even though I’ve put my number in each time I’ve called.
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Gail (GiGi) Frampton (@CarlitosGirl) reported from Oldham, England@virginmedia I asked Rashid to cancel for me he said he would delay. He didn't. I haven't installed or used and in no state due to a bereavement to sort this out. Even your no reply email service replied to me so I have a date. Don't think I have signed a DD agreement or the contract.
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Dr Neil Entwistle (@SalfordHydro) reported from Salford, EnglandHi @virginmedia, I’ve moved house & your website confirmed I can have your services however when the installer came he said we need to get the local neighbours to use “cable my street” on internet. However we can’t because your website says we have it. Catch 22! Help please.
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toewad1 (@toewad1) reported from Salford, England@Simatron3000 @virginmedia That looks bad, mine is better than that, but notice no packet loss.
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Alec Parkin (@Eurovisioned) reported from Manchester, EnglandTwo months to respond to my complaint @virginmedia. Two whole months. Still no resolution. Shameful.
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toewad1 (@toewad1) reported from Salford, England@virginmedia I need to quit now this is taking the pi$$, I'm not interested in your fast speeds anymore, not going to phone your support and wait for an hour to be told you don't support Xbox or any console when that is what you should be about "BROADBAND PROVIDER" it's in the title...
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Xbox E3 Fans 🎮 (@XboxE3Fans) reported from Manchester, England@aravelle @virginmedia Yikes, that sucks :( I know they’re doing a lot of new areas in and around Manchester so I do hope they’re in your area ASAP! :(
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Sam Tennant (@Samueltennant) reported from Manchester, England@virginmedia UK Sales say 1 month extension reconnection impossible, but offshore call centres said yes but this has not happened yet. House moves are stressful. Please help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Courtney Woolloff (@Courtswoolloff) reported@virginmedia what’s a service request do i need to be in for it?
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The Southpaw Mouth (@WellsTalk) reported@virginmedia Please tell me why you book somebody in for a web chat at 3.00pm then don’t turn up for your own booking? Again well done Virgin media yet another occasion when a customer have been let down!!!
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hayley rose (@hayley23886) reported@virginmedia What a suprise. Its 4pm on the 18th march and the internet is still not working! A service is being paid for and i am not receiving what i should be! You wouldn’t accept me not paying my bill but you are happy to take my money for 2 weeks without giving me what i am paying for!!
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KatieHogan (@HoganShogan) reported@virginmedia Literally said I've done all trouble shooting. Can you just confirm the outage? I work from home so need to make other plans
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Sarah Austin (@MrsA2905) reportedDisgusting customer service getting installation tomorrow to now be told I have to wait another 10 days #virginmedia #awfulservice
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M.A Mouse (@TrustPhalanges) reported@virginmedia Hi I reported a broken green street cabinet with exposed wires and extensive damage. Haven’t got confirmation yet?? Open reach said it’s not one of theirs.
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Liz Ainslie (@TheLizAinslie) reported@virginmedia Still trying to get you to reconnect my landline you stopped before my contract was up. This is now 10 days of incompetence, your systems down and 'it will be 2 to 72 hours'. Have tried to phone customer service and was hung up on when asked to speak to a manager.
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Sonya Goodwin (@momatwoboys) reported@virginmedia Then why did you provide me with poor customer service; now you won’t release my phone number to my new provider for another 5 days, you cut us off 7 days ago after we gave you the rqd 30 days notice. #shame on you.
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Jmc1975 (@Jmc19753) reported@virginmedia When you going to add sky sports uhd as getting fed up with all the lies over the past few years of you saying it's coming soon,and your customer service is a complete disgrace and staff are extremely rude and arrogant
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KatieHogan (@HoganShogan) reported@virginmedia Look, nothing online is helping, can you just confirm the outage and fix time so I can plan, as I said WFH so rely on the internet