Virgin Media Outage Report in Stalybridge, Borough of Tameside, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stalybridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stalybridge, Borough of Tameside, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Dukinfield, Hyde, Salford, Stockport, Wilmslow, Oldham, Altrincham, Sale, Holmfirth, Rochdale, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Wi-fi | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stalybridge, England
Latest outage, problems and issue reports in Stalybridge and nearby locations:
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
Not helped me as broadband service fails everyday #virginmedia #virginfail.
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
@virginmedia It’s 24hours since I was told engineers would phone me about my bband problem. 72 hours since they failed to attend an appointment- what’s going on #virginbroadband #virginfail
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David Brice
(@globalholidays) reported
from
Cheadle Hulme, England
@virginmedia. Terrible service in my area of sk7. Service goes down every afternoon. Your customer service people don't understand what's going on. #shambles #notgoodenough #getitsorted
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
I spoke to a helpful engineer from @virginmedia on Wednesday afternoon. Got a text confirming a visit on Thursday 12-4pm, then #virginmediafail no one turned up. No improvement of service. #virginmedia.
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Georgie ✈️🌍
(@GeorgieMilli95) reported
from
Oldham, England
@virginmedia I have been trying very contact number I can find for virgin but none of them are letting me through because I don’t have an account number. I have an issue with a recent order so only have an order number. I’ve tried to live chat but waiting ages to get through!
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Morris
(@Mozza0705) reported
from
Oldham, England
@virginmedia my WiFi is so poor and only getting half of what I should. Also the WiFi is non existent in the kitchen. Never had this problem with @skytv broadband. Poor.
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
I’ve just been told by a supervisor.@virginmedia that there is no point me raising a complaint b/c the complaints department will not get back to me. #virginmedia #fail
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
Yes there’s lots of other #virginmedia customers on the community forum who are also suffering from limited service. Thanks for ensuring I don’t feel alone.
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mary whitfield
(@MaryMares81) reported
from
Salford, England
@virginmedia Hi Richard, the problem we are having is that the internet is, for want of a better word, dogshit. Speed is the issue Richard, slowwww speed 😔
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia are ther problems in east Manchester had no internet since yesterday please advise
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Adam Yates 🐝
(@AdamMYates) reported
from
Sale, England
@virginmedia numerous broadband issues, been on to your tech team now for the 3rd time this morning - apalling service and now being told to wait 2 days for a fix 🤬
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Neil Halliday
(@NeilHalliday9) reported
from
Salford, England
Oi @virginmedia why ******** does my box just record anything it ******* wants.
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
A friendly engineer from @virginmedia unexpectedly came round today. - looked at bbband issue, ran some tests, waited for said time of normal bband crash. Nothing happened. Leaves, 15 mins later - outage occurs! Ring him, tells me spoken to network people and is following up.
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
I have spent over six hours this week contacting @virginmedia about my broadband service and yet to have a resolution or consistent story on what is wrong. #virginmedia #virginmediafail
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Adam Yates 🐝
(@AdamMYates) reported
from
Sale, England
@virginmedia and here we go again - a myriad of coloured lights whilst the hub / broadband falls over again - but there are no issues... #rubbish
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
@fslconsult @virginmedia Hope it doesn’t become a daily problem like mine has.
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Louise Woodman
(@louise_woodman) reported
from
Oldham, England
@virginmedia absolute disgraceful service. WiFi went off Sunday. Engineer came Wednesday and said it was fixed. Neighbours WiFi off. Came today messed with a box on the street and now it’s off again. Customer service said they’ll come again Monday. A week with no WiFi!
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Connor Unsworth
(@ConnorJUnsworth) reported
from
Salford, England
@ChrisHigsonBWFC @virginmedia We’re in the same boat. Very poor service!
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
@virginmedia Hi @virginmedia it’s happened a little earlier today. Broadband Outage at 14:11!
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia what a **** system updated card details and now have to wait 24 hrs to buy a film FFS!!! Really !!! It 2020 for gods sake!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Amanda
(@LockwoodKR) reported
I would just like to say that I truly, deeply, absolutely loathe Virgin Media customer service
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princesskate
(@Katielainton) reported
@virginmedia trying to cancel my tv package down to just the free view Chanel’s and your rep that I just spoke to doesn’t know what freeview is? Can anyone help?
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Ptitza Svobody
(@PtitzaSvobody) reported
@virginmedia. Broadband out of action since 08:30 this morning here in East ClockHouse area of Beckenham (BR3), Polling district CL4. When will you fix the problem? In the past, I could ring 150 on the Virgin landline & get an ack of the problem + time to fix. Not today!
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Rebeca Rabinovitz
(@RebeWR) reported
What awful customer service from #VirginMedia ! No phone for weeks! Technician booked and no show! Wasted another hour to try to sort it with no solution. They just rebooked it for weekend without asking or advising no show.
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
@virginmedia And there you have the extent of VM customer care folks!
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Issy
(@IssyWrites2) reported
@virginmedia I understand that but how it can it take up to 12 hours to fix this issue?
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princesskate
(@Katielainton) reported
@virginmedia I have just lost my job and just need to cancel my package down until I get a new job. I also pay £1 per month for landline calls and I no longer use my landline. I tried explaining this several times but they didn’t understand? I’ve been tryin for 2 weeks, close to cancelling
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Ray Daley
(@RayDaleyWriter) reported
@virginmedia Any known broadband issues in CV3? Speed is awful down to 13 meg, should be 100.
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Dan Robson
(@dangibernau) reported
@virginmedia why are the best deals for new customers only? And why am I now paying £125 a month for something a new customer gets for £65.... in fact, its better as the download speed is double what I'm currently subscribed for
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CLOU
(@findtheclou) reported
@virginmedia Hiya, yep I’ve re-booted twice and still no fix :(