Virgin Media Outage Report in Stalybridge, Borough of Tameside, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stalybridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stalybridge, Borough of Tameside, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Huddersfield, Ashton-under-Lyne, Stockport, Bury, Timperley, Oldham, Rochdale, Salford, Holmfirth, Cheadle and Hyde.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Huddersfield |
Internet | |
| Manchester |
Internet | |
| Ashton-under-Lyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stalybridge, England
Latest outage, problems and issue reports in Stalybridge and nearby locations:
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Brian Cooper
(@TheOmnisis) reported
from
Sale, England
@gazza_d @virginmedia That's just baffling. We deal with customer data, and have our InfoSec processes locked down so hard but I still get sleepless nights worrying that my team might slip up on something.
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Lee Bartram
(@Lbartram) reported
from
Ashton-under-Lyne, England
@peterthepotter @jjhsenior @btsportmotogp @btsportfootball @btsport @sky No point even asking @Virgin .@virginmedia if they are going to do anything to help their customers after the @VirginAtlantic news of last week! #Sky #BT #Virgin
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia It's pretty annoying to phone support, wait 30 minutes to get through, then listen to someone who only knows the basics, reboot, pinhole in the back of the router, plus we can't understand each other. No point in calling support, my contract finishes soon, I look forward to that.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia My upload speed is up and down, line not stable, come on VM. Sort it out.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Wireless is not good the TVs upstairs keep buffering, the gaming is hardwired pretty crap.
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Rebecca🐕
(@rebeccahw_x) reported
from
Manchester, England
@virginmedia is there a way to just cancel my sports bundle as all the sport has stopped but i’m still paying a lot for BT and Sky sports
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reconsidered Retro
(@rRetro87) reported
from
Manchester, England
@MsEmilyMorris I’ve got Sky Q so not sure if that makes a difference but defo call and see :-) I had horrendous customer service from Virgin Media once so vowed never to go with them again!!
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Lisa Tideswell
(@lisaTideswell1) reported
from
Stockport, England
@VirginAtlantic Thank you! You are the only people I can get a reply from! @richardbranson & Virgin can do customer service, while @ExpediaUK @Expedia won’t reply to any social media or phones. It’s like you are sat with your fingers in your ears trying not to listen and hope this all goes away
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pɹɐɥɔıᴚ 🇾🇪
(@R1chardHughes) reported
from
Rochdale, England
When Virgin Media replies quicker and is actively trying to help the #Fifa20 player base whilst @EAFIFADirect @EASPORTSFIFA haven't done a thing about it yet... #EASPORTSFIFA20 #easportsfifa #fifadown
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Scott
(@ST_1982) reported
from
Stockport, England
@SockCouncil @virginmedia Cancel it. They are giving you all channels for nowt anyway.
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Morris
(@Mozza0705) reported
from
Oldham, England
@virginmedia broadband is completely down!!!
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Greg
(@greg__gin) reported
from
Stockport, England
@virginmedia Done that already and nothing back. Terrible service.
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Jemma
(@jemmadm) reported
from
Salford, England
When @virginmedia cancel your internet install for 3 weeks but offer £5 compensation 🙃 Roll on the @OmbudServices complaint
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SocialiteAppetite 🌹
(@ThatPavaldo) reported
from
Bury, England
@JDenebe @virginmedia @EASPORTSFIFA I have the same problem and I am with Virgin media
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Martyn The Driver
(@martyn_driver) reported
from
Rochdale, England
@virginmedia after 23 year and 20 months of being a cable customer in various names I have just cancelled my subscription. You are offering new customers some very good deals yet I am not allowed them. I know your broadband is quicker but I don't need it.
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Tony Collier BEM
(@ethansgrumps) reported
from
Sale, England
@virginmedia @MichaelDiPaola I also want to pause my sports package whilst we have no live sports. Hung on the phone for 30 mins on Saturday before giving up. Appalling service
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David shore
(@das2112a) reported
from
Oldham, England
@virginmedia well, well, well. I haven't wasted my time for a while complaining about the shocking 9mths we spent with you 2nd rate awful company. However the news shows you are clearly still a shockingly poor company!
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Ruth Edwards
(@roodle_pipski) reported
from
Cheadle Hulme, England
@virginmedia thousands of health and social care support workers are trying to do our jobs from home. Many, like me, are your customers. We’re relying on you, to help us help the people relying on us. Can I suggest that like the supermarkets, you find a way to support us better.
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Morris
(@Mozza0705) reported
from
Oldham, England
@virginmedia so I upgraded to 200mb yesterday and today I can’t get a service at all!! £42 well spent NOT!!!!!!!
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Simon Manning
(@SiManM20) reported
from
Manchester, England
@stenev @MrEuanStewart @virginmedia Until the 3 kids scream that ‘the internet’s gone off’ and you reboot it. A reboot of the @virginmedia kit always sorts it - shame they’ve never explained why though.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Damon Rees-Oxley
(@damonblade1) reported
@virginmedia Am getting awful customer care on what’s app here
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Colin
(@9_crebo) reported
@YodelOnline by far the worse customer service in the world. Web chatted with 8 people. Most just cut me off. @Virgin @virginmedia need to stop using them.
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Dáithí K
(@tvcritics) reported
@caulmick Had them from Simon Cowell/ITV when I posted x-factor clips, never TV3/Virgin Media tho.
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Tracy. 💙
(@tracy_irvine) reported
@virginmedia absolute disgrace! An hour on the chat verifying my details to order a new remote and they tell me that is a different department! Worst customer service ever! #complaintcoming 😡
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Jane Symons
(@JaneSymons1) reported
If you get a call claiming to be from @virginmedia technical support claiming they've noticed a fault with your internet, beware. Ask them to verify your account number or name. They can't, but then threaten to disconnect your service unless you update some settings. #ScamAlert
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Abu Muhammad
(@qasimbinjaveed) reported
@virginmedia the cancellation page has three options to cancel but non of them link to relevant information. The online chat never seems to work. I can spend an hour on the phone to cancel my account. Can you advise how to get onto online chat to cancel please?
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Badmanners
(@JohnRelen1) reported
@virginmedia If I had a problem with other companies I did not have to go to a panel for your company pays or offers compensation my son who is a barrister at law is preparing to take court action on my behalf.
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Badmanners
(@JohnRelen1) reported
@virginmedia Just the television box my cousin works for Sky television as an engineer he said there is a problem with the TV box broadband is ok just not getting the tv service all the connections are ok .
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Gregg Morgans
(@GreggMorgans) reported
@virginmedia how do I find out about an update to my complaint please, Thanks
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Phil mills
(@72sav) reported
@virginmedia To be honest been there done that prior to contacting you here, as originally stated they don’t know and can’t help