Virgin Media Outage Report in Stalybridge, Borough of Tameside, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stalybridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stalybridge, Borough of Tameside, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Rochdale, Salford, Huddersfield, Stockport, Oldham, Ashton-under-Lyne, Holmfirth, Cheadle, Hyde, Sale, Bury, Stalybridge, Altrincham and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stalybridge, England
Latest outage, problems and issue reports in Stalybridge and nearby locations:
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David
(@DavidWildJnr) reported
from
Milnrow, England
@virginmedia Why does you web page report ‘No Known Issues’ ? when obviously you have a massive issue with your email servers.
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
@virginmedia officially the WORST service and your customer service is horrendous!! Best alternative tv/broadband services??
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Owen1257
(@owen1257) reported
from
Huddersfield, England
@HAWTToys I'm on Sky and their Internet service is 100 times better than Virgin media's
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Leann
(@leannt1984) reported
from
Salford, England
Hi @O2 I’m both a virgin media customer and have a pay monthly sim with O2 and i am struggling to sign up to Volt! Help!
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Jason
(@ph08_jay) reported
from
Oldham, England
@virginmedia is there an issue on your side with no subtitles on any #skymovie channels? Been like this for a few days now 😭
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Danielle
(@missdepotts) reported
from
Ashton-under-Lyne, England
@virginmedia trust the whole of virgin to be down when all the Harry Potter films are on 🙃
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Beefy Blue Banana
(@BeefyBlueBanana) reported
from
Manchester, England
Anyone else having major problems with @virginmedia this morning?? Upgraded to the 1gig and it's been a lot worse than the 350mb package so far.. 🤦
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Euan Henderson
(@euanah) reported
from
Sale, England
@virginmedia no rf signal in my hub 4 all of a sudden last night and no engineer until Tuesday ! Not great and massively inconvenient working from home on Monday with no WiFi
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DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia @stewartbowie4 I'm afraid this is the new Virgin. Absolutely shocking customer service. I've been lied to and have numerous complaints in at the moment
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DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia That's not my query. It's the ridiculous scripted reply by letter to my complaint. Going to ombudsman as that is not how you handle a complaint. Sky will have a new customer when my contract is up!
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Sally Shaw 🐝🐝
(@sallyshaw5) reported
from
Stockport, England
Hey @virginmedia got a problem! My @virginmedia.com email address won’t work & I can’t get into my mobile account because you’ve sent an email to, yes, the non functioning account! Help please!
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Cardy Camara
(@modchester) reported
from
Manchester, England
@virginmedia hi getting error code in my area of v53 & can’t get online to your webpage to check, nor can I get through on phone. What is happening to my TV service?
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Beefy Blue Banana
(@BeefyBlueBanana) reported
from
Manchester, England
@virginmedia I've had someone else helping me on the post and the upstream/downstream/networklog is showing a very noisy line. The BQM looks really bad.
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David
(@DavidWildJnr) reported
from
Milnrow, England
@virginmedia This is not a fix, this is the ‘fob off’ you have been giving customers for the last 48 hours. This is an a forum and not visible immediately. DO BETTER.
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Beefy Blue Banana
(@BeefyBlueBanana) reported
from
Manchester, England
@virginmedia No use whatsoever I'm afraid. @virginmedia connection still completely unusable. Virgin contact number still not working. How am I supposed to get this sorted??
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DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia This will be the case. Please can you confirm this is the true reason as I need in writing so I can put a complaint in? Regards
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DJ Nerja
(@CurryInTurry) reported
from
Oldham, England
@virginmedia I did that. Got written reply yesterday. Absolutely disgrace. It's like you never read my complaint. Told me to ring you to sort it. I want to find out who lied to me about getting 5g
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
Anyone else having issues with @virginmedia ? Last night and this morning still not working
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Matthew Apps
(@MatthewApps2) reported
from
Salford, England
@v @virginmedia Internet issue has been open since August and it’s been a comedy of errors. Several engineers have been round each setting off a chain of farcical call-outs. Clowns! Each time I get sent a survey that is designed to get the feedback they want. Not good enough!
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Jane Mcdonald
(@janemcd051116) reported
from
Ashton-under-Lyne, England
@virginmedia My tv has been down since 11am this morning come. On get it sorted or I won't be paying all my bill
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mick McAdams
(@MickMcadams) reported
@virginmedia Please do not apologise again as your sentiment is becoming diluted and feeling somewhat condescending. What exactly does "Will be along to assist as soon as possible" mean? A resolution? I have now spent a considerable amount of time and effort just to receive stock responses.
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Jan
(@Jan35723880) reported
@virginmedia There are no known faults - we have tried rebooting and checking all connections. The box was only fitted on Friday (it is a replacement Samsung box). I have tried calling several times but the ‘lines are busy’! Any help would be appreciated. Thank you
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Deborah Marks
(@Deb1961Deb) reported
@virginmedia Down AGAIN.
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🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺
(@NoddyMaccy) reported
from
City of London, England
@virginmedia WiFi on the Underground is the WORST! Especially for Virgin customers! Roll on when Vodafone takes over!! 😒
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SchnauzerMillie
(@shnausermillie) reported
@LozzaFox @virginmedia Hubby phoned them asking about their internet. They went through the whole data gathering to join then there was a pause....the response, but sir you're already paying for our internet service. His response, well why the f**k I'm I not getting it
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Laica
(@Laica23) reported
@UswitchUK can you get me out of a deal with @virginmedia if I switch to a new broadband provider with you, I'm not happy that they can increase a price and have terrible customer service, yet I can't speak to them to resolve it because of Covid. No help, no price increase
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Julie Cox
(@JulesCox1959) reported
@virginmedia good grief is this worst #customerservice ever?thought I’d managed to cancel my account but no! One service left live😬 30 minutes again to speak to them put on hold &then cut off - hours spent on the phone to #virginmedia I just want to leave!!
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TFz Cammie Racing
(@CammieRacing) reported
Hey @bt_uk do you have space for a @virginmedia customer who is thinking of leaving? They hung up on me after an hour on the line and are hiking my bill up to £46.50 for only 35-45Mbps. 😭
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Christine Gregg
(@ChrisBradsGregg) reported
@virginmedia How do I contact virgin customer services by telephone please to try to get services working. It’s not my account as I have credit on it
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Tarra
(@Maksima) reported
@virginmedia @virginmedia after we finally got through to a customer service agent, we were told that the estimated date of when the intermittent service will be restored is by the 29th January.