Virgin Media Outage Report in Stalybridge, Borough of Tameside, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stalybridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stalybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stalybridge, Borough of Tameside, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Timperley, Stockport, Huddersfield, Oldham, Rochdale, Salford, Ashton-under-Lyne, Holmfirth, Cheadle, Hyde, Sale and Bury.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Stockport |
Internet | |
| Manchester |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Stalybridge, England
Latest outage, problems and issue reports in Stalybridge and nearby locations:
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia Sorry. I was ******* emailing you my complaint. I am available now, if this is just the five minute process I was promised. I simply just want to get this dealt with…
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
I don't WTF your customer service team are doing, from transferring me to the moving team, then being transferred to cancellation, then put on hold twice, now it looks like I'm being transferred back to the moving team. @virginmedia - shambolic!
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Dave/Давид 🇺🇦
(@twiddlemeister) reported
from
Cheadle Hulme, England
@virginmedia FYI, there’s an SK8 outage since approximately 4pm and you’re not reporting it on your outage checker. Multiple reports around here. Please get someone on it.
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia and once again we have no Internet services. This is without doubt a terrible service.
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Dave/Давид 🇺🇦
(@twiddlemeister) reported
from
Cheadle Hulme, England
@virginmedia All status checkers say no outage reported, which is rubbish because I know of at least 4 people who have reported issues in this area.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia This the second time I’ve been on hold for an agent today. Just started the third time. I’d also note, in the bottom message, there is no ‘handy link’. There never is. I may have had that message more than ten times now. I just want to tell someone our new address before we move
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia And I’m at the limit of my stress capacity. Please let me tell someone our moving date and transfer our services, or cancel my contract. I’m tired of this now. I really am genuinely sick of this, to the point where it’s impacting my health. If you don’t want my custom…
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Elaine
(@dublinelaine) reported
from
Manchester, England
@virginmedia On phone now since 0830 this morning. Still on hold. Also tried on what's app. Still waiting to be put in contact with an agent. Shocking service
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia Then please at least have the grace to tell me so. I’ve been a customer so long you’d think I might be due some support, but this last year has just been dreadful. I’ve taken a phone contract I don’t want and been unable to get explanation for billing variances. It’s just ****.
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Elaine
(@dublinelaine) reported
from
Manchester, England
@virginmedia Done that. Have been in a queue since 8.30am. No joy. Do we have to spend the whole day like we did yesterday trying to get through? Never come across such shocking service from any company before
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia than it’s worth, even after being with your service since it launched.
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Austin 💚
(@austingreenxxx) reported
from
Manchester, England
@virginmedia your internet is down… AGAIN… some peope that things to post
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Dave/Давид 🇺🇦
(@twiddlemeister) reported
from
Cheadle Hulme, England
@virginmedia Yes it’s an outage and not an issue with our modem, or else others wouldn’t be affected. I’m on your business line, and whilst I appreciate that might not be something you can look at directly, it’s clearly an issue that needs resolving for everybody.
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Elaine
(@dublinelaine) reported
from
Manchester, England
@virginmedia tried all day to get through on phone to discuss end of contract notification. No joy. Left on hold and then cut off. How do we get to speak to someone. Shocking service.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I’m hoping to speak to the movers team on WhatsApp. I’ve now had an actual human being the line, who says I’ll be connected soon. But that’s what the messages about have said every time. 🙄 I can book in for 1.30 on Monday, but I’ll cancel if I speak to someone sooner, ofc
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia Altho, I’m not sure how I would cancel it…
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Warrenesco Jacksonovakov
(@izzwoz) reported
from
Ashton-under-Lyne, England
@virginmedia Seems your business model is never answer when someone wants to leave. 8 hours on WhatsApp yesterday totally ignored by Retentions. Queuing on phone again 30min probably get cut again after 1 hour.
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia the advert offering new customers Superfast Broadband for £20. Is it not right that you take care of your loyal customers first, those that have been with you for 10 years plus. Considering the energy situation it would help.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I’ve been trying to do this via WhatsApp for three days now. I’m in a never ending loop of getting to the point where I’m referred to a agent, in the queue, & a couple of hours later, I get asked if I’m moving house, and the whole process starts again. It’s has just started again
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia That’s where I started, two days ago. The live chat sent me over to the WhatsApp service, so I wouldn’t be ******* waiting on my phone etc. I’ve given my details so many times, I practically know my account number by heart now. If you look through the chat history, you can see
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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david piper
(@davecpiper) reported
@virginmedia I have not been able to talk to anyone. When I call I get sent a text to a link. Fir the last 4/5 days the service checker says there’s a problem with tv service in my area and it will be fixed by end of day. It hasn’t.
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🔴 LIVE, MissCharlottie 🦒
(@MissCharlottiee) reported
@virginmedia I've had intermittent Internet issues with your broadband for months now, allegedly due to an issue in my area. I can't get through to anyone on the phone but automated messages that tell me the same thing. Its regularly preventing me from working - what do I do?
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kev sheils U13's jogo
(@1980sepo) reported
@Nicola__Jane__ @virginmedia Mrs never had a problem in 15yrs of working from home, An our wi-fi never loses signal.?” Maybe u got a fault somewhere sure @virginmedia will sort it out for you 👍🏼
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Joe Huxley
(@JoeHuxley2) reported
@virginmedia Yeah, but the time just gets pushed back and back every single time it's met. I rely on the broadband to work and £8 a day compensation to miss out on a daily wage is pretty damning. An actual estimate of time fix would be ideal, not just a number plucked out of thin air.
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VirtualGhost
(@VirtualGhost_) reported
So for the pass week I have had non stop issues with my @virginmedia super hub overheating and shitting off. So won’t be able to do work till I find a way to keep it from over heating
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Gilly
(@gillian_h_79) reported
@lancstelegraph Same. No broadband, tv or home phone from last Thursday morning. I work from home so am really struggling to get things done. The communication from @virginmedia has been awful. #virginmedia
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Stam.Tour
(@stamataNTE) reported
@virginmedia Wtf @virginmedia what is wrong with you??? I've spend hours, I'm going to lose my job, no emails no nothing and now you cancel the contract because of inactivity???what inactivity???
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Gav
(@finallygav) reported
@virginmedia I appreciate that but this is another fault after 4 days of no service of any kind and before that there were other issues. Feels like there isn’t a prolonged time without a fault. It’s frustrating as I hope you can imagine
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Lotte Latham
(@lotte_latham) reported
@virginmedia Wix’s tech team has told me that there are IPS issues that need resolving on Virgin’s end as websites made with Wix are currently not loading. Are you able to let me know when this is getting resolved? Thanks
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Oliver Thew
(@OllieThew) reported
@virginmedia We have been told this was part of an area fault but our neighbors on virgin now have internet connection and we are still without. We were also told something about our account, so have no clear information about the actual cause or reason. Again, poor customer service