Virgin Media Outage Report in Stockport, England
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The latest reports from users having issues in Stockport come from postal codes SK7, SK2 and SK6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Salford, Stockport, Bolton, Ashton-under-Lyne, Cheadle, Hyde, Buxton, Sale, Bury, Macclesfield, Stalybridge, Altrincham and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Oldham |
Wi-fi | |
| Manchester |
Internet | |
| Oldham |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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Pete Vella
(@pete_vella) reported
from
Salford, England
@virginmedia yet another broadband install cancelled at the last minute. Spent 10’s of hours trying to speak to somebody and today I was assured that the service would be connected. Despicable company. Blame COVID all you like, but you’re just completely useless. OFCOM claim!!
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Marc Lloyd
(@outspokenoneuk) reported
from
Manchester, England
@virginmedia I’ve got 3 separate issues! Nobody cares, I can’t use live chat coz that Isn’t working either! I’ve not had a stable connection for 24 hours, when it’s normally working I have to sit next to the router because the range is like 20 cm so I can’t use internet in any other room
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@virginmedia No, because complaining won’t get the b/b installed and faster. Install supposed to be happening tomorrow after letting us down on 7 Dec and all the talking etc in between. Feel there’s a absolutely no point complaining. We just want b/b and don’t want to go to Sky.
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Marc Lloyd
(@outspokenoneuk) reported
from
Manchester, England
@virginmedia are honestly useless! Rang with the same issue I think 12 times each time they tell me there isn’t an issue, like I’ve got time to ring and tell them issues that aren’t there! I’m tempted to just cancel my direct debit and go to sky
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adam hankinson
(@HankinsonAdam) reported
from
Ashton-under-Lyne, England
@virginmedia why again do I have poor internet even when u have upgraded me just a joke and when you try and call there is no one to answer the phones
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@virginmedia Have been texting that no since 09:30 - this is after countless message threads, call centres, live chats and everyone says what you are saying and passes me on. No offence, and I appreciate you’re trying to help, but I can’t have another hours-long thread or multi-day live chat.
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia is there anything wrong with your services in Altrincham area? It’s been 36 hours of intermittent issues with broadband (fiber). Service status says everything is fine but laptops and phones are dropping off connections..
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✨$ERENA✨
(@teesh69) reported
from
Manchester, England
@virginmedia Thank you, but there is no point. I’ve spoken to 6 people who have all either lied or said they can’t help. Would be grateful to know why your company records calls but then refuses to listen to them though? Thanks
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Neil S.E. Berriman
(@neil_berriman) reported
from
New Mills, England
@virginmedia #SirRichardBranson website is made up of light, up to 256colours of light, imagine that bandwidth down 10gig of fibre?
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Martin McGovern
(@MrMcSmee) reported
from
Manchester, England
@virginmedia Do you not understand it is absolutely nothing to do with speed? It's the constant outages! Pretty easy to work out how that is useless to me. Also, yet another outage with fix time tomorrow. Pls don't reply with another useless generic response as they are no help at all.
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Liam Laverick
(@LiamRLaverick) reported
from
Urmston, England
@virginmedia No you’re alright,, literally the worst internet provider I’ve ever come across, will be leaving and moving to Sky tomorrow
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Clifford Jardine
(@JardineClifford) reported
from
Middleton, England
@virginmedia You have a covid notice saying don't call unless its an emergency so I'm using chat.... 13hrs later still waiting.... customer care and satisfaction has never been a strong point with virgin media
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Gemmalea Woodward 🐝
(@Woodylass) reported
from
Oldham, England
@virginmedia I recently put in a request to cancel my contract. The email is from an operative offering a good deal, but its asking me to call him on on his mobile as he's working at home
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@virginmedia No, because complaining won’t get the b/b to happen any faster. Install supposed to be happening tomorrow after letting us down on 7 Dec and all the talking etc in between. Feel there’s absolutely no point complaining. We just want b/b and don’t want to go to Sky.
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Marc Lloyd
(@outspokenoneuk) reported
from
Manchester, England
@virginmedia How about I just pay when you fix all the issues? I’m sure that if I don’t fulfil my terms of the contract regards to payment you will disconnect me but you are ok to not provide me with internet or TV services that I pay for
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Simon Ritchie
(@Weirdyweirdtwit) reported
from
Manchester, England
Oh @virginmedia yesterday I upgraded my broadband speed for the kids & I to WFH effectively (double what it was) & sure enuff it’s now not working at all 😡 & been on hold 20 mins plus to a special tech line you bundled in for me ... kids next lesson in 10 mins!
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BG
(@benj_greenhalgh) reported
from
Wilmslow, England
@virginmedia Please could you provide an update as to why there’s no internet in the Wilmslow area again? I rely greatly on broadband to carry out my job, it’s unacceptable for this to happen without warning, time and time again, with no idea of when the service will resume.
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia Thought it was tough to connect to someone on phone (57 mins wait) and another 36 mins convincing your helpdesk colleague that there is a problem - they sent someone within 12 hours to check and that talented technician found and fixed the issue in 20 mins.. all sorted !! 👍🏻👍🏻
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Kelly Thorley
(@Kellkat77) reported
from
Manchester, England
@virginmedia on hold with Virgin Mobile over 1 hour only to be cut off, no decency to even call me back? Spent over 4 hours in the week holding for Virgin Media to be cut off twice! Again no call backs? Appreciate waiting times are longer but this is appalling service. Fewming 🤬
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Phil Samphire
(@unlovedlongsigh) reported
from
Manchester, England
@RabnawazA @virginmedia Yes my partners zoom meetings crash even though we got a 300 Mb line the Wi-Fi signal is not that great and we got boosters what we tend to do is use mobile data for the rest of us but we are in the fortunate situation that we can
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Haslam
(@p_haslam) reported
@virginmedia So you’re declining my request as a paying customer to speak to a senior representative from your business?
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Amy-Louise
(@amylou1110) reported
@virginmedia Hi can someone still help with this? I thought it had been resolved however this is now going on!!
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Jay Owen
(@jonathanowen55) reported
@virginmedia No problem. I've had intermittent broadband service for around a month so organised for an engineer to fix. They didn't arrive. Organised for another, who couldn't do anything because Virgin were working in the area. It's now solved and working. I was assured compensation.
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David
(@CapewellDavid) reported
@virginmedia so i joined Broadband last week then had to have an engineer out. Then internet speed was crap. Looked to upgrade and u want to charge me £12 more as im now not a new customer? Im still in coolin of period and told if i cancel can't rejoin for 3 months #PriceWalking
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Chris
(@CripMH) reported
@virginmedia hi, our wifi router has currently cut out - I can’t get through to anyone on your helpline, online it just tells me to restart my router (which I have done several times) and it’s saying I have to wait till Wednesday for a technician! Please can you help!!!!
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Sam Chisman
(@SamChisman) reported
Sat waiting for the @virginmedia web chat to connect to agent to find out how much I can reduce my bill by reducing our service and getting rid of things we don't use. Currently 40 mins and no actual agent only a Web bot. Hoping to sort it while my kids were occupied.
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Al Hubbard
(@AlHubbzy) reported
@virginmedia Thanks! It says 'The sim card you currently have installed in this iPhone is from a network provider that is not supported under the activation policy currently assigned by the activation server.'
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ags313
(@ags313) reported
@virginmedia Download in the background clearly accelerates while a speedtest is run, and słows down after it finishes.
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Rajeev V Dave
(@rvd1905) reported
@virginmedia Not really sure how a forum can address the issue of no password reset as you still need information from me. 🙄. Seriously **** customer service. What’s the point of offering WA chat.
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Lauraine Turner
(@laurainet) reported
@virginmedia You call ME to discuss my contract ending soon. I say that want to downgrade to save money. You hang up. Great customer service!