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Virgin Media outages and service status in Stockport, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 54 outage signals in the last 24 hours around Stockport, including 53 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 14, 8:23 PM GMT+1.
  • 40% Internet (40%)
  • 35% TV (35%)
  • 14% Wi-fi (14%)
  • 9% Total Blackout (9%)
  • 2% E-mail (2%)

The latest reports from users having issues in Stockport come from postal codes SK2 , SK6 and SK8 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at Virgin Media

Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Macclesfield, Stockport, Oldham, Wilmslow, Salford, Altrincham, Sale, Stalybridge, Buxton, and Ashton-under-Lyne.

CityProblem TypeReport Time
Manchester Total Blackout 2 hours ago
Manchester Internet 3 hours ago
Manchester Internet 5 hours ago
Manchester TV 8 hours ago
Manchester TV 9 hours ago
Manchester TV 9 hours ago

Nearby cities with recent reports

Manchester

40 recent signals

2 hours ago
Bolton

10 recent signals

4 hours ago
Macclesfield

4 recent signals

9 hours ago
Oldham

4 recent signals

10 hours ago
Wilmslow

2 recent signals

11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

  • johnsonhomes2
    johnsonhomes (@johnsonhomes2) reported from Sale, England

    @virginmedia Her phone like works at the moment because she has power but not in a power cut. This is one of the issues set out in the email which VM requested I send on Wednesday

  • SiManM20
    Simon Manning 🇪🇺 #FBPE (@SiManM20) reported from Manchester, England

    @virginmedia Will do. That was your cue to step in and offer some ‘customer service’ btw.

  • MCR_ADM
    Adam🍺 (@MCR_ADM) reported from Stockport, England

    Been on a live chat to Virgin Media since 9:30. WFH joys. Not much work has been done. But got my bill down. #CozzieLivs.

  • sharper76
    Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England

    @virginmedia In the orders and appointments section it says there are none. The text I have received confirming the appointment and threatening me with a £25 fine is different to the one offered to me by your customer services.

  • mark001282
    Mark Armstrong (@mark001282) reported from Manchester, England

    @virginmedia I've been a customer for 10 years. Is this how your treat your loyal customers?

  • pillbo01
    kevin.james (@pillbo01) reported from Bolton, England

    @virginmedia That number is a automated response not a customer service agent and an utter waste of time

  • sharper76
    Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England

    @virginmedia I’ve just connected a new router for faster speeds and it isn’t working. I’ve called up and your customer services person who told me contradictory information, put me on hold and then hung up on me.

  • nick_lowden
    Nick Lowden (@nick_lowden) reported from Manchester, England

    @virginmedia can’t get on service checker as app says it is out of service. Internet has gone down in M20 ?? When should it be fixed?

  • Lerounxi
    Reece Jordan Doonan, RN (@Lerounxi) reported from Salford, England

    @virginmedia can you confirm if there’s active engineer trying to rectify the service outage Manchester (M30). Widespread issues reported according to your service outage on website ?

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia I was also promised a call back from a manager within 24 hours on a phone call on Friday afternoon. I did not receive this phone call. This is absolutely disgusting and I expect something to be done. I rely on your service for my income as I work from home. (2/3)

  • dantheman8t5
    Daniel McDermott (@dantheman8t5) reported from Dukinfield, England

    @virginmedia Not as yet. Just that my postcode seems to be affected when checking service status

  • ErHes1997
    Emily (@ErHes1997) reported from Timperley, England

    How can @virginmedia say "yes there's a problem in your area, we expect it to be fixed on Wednesday"... 5 days is a joke when you'll never see that money returned to you for lack of service provided

  • gamepopper
    Gamepopper (@gamepopper) reported from Salford, England

    @virginmedia Oh, my bad. Apparently the wiring outside my house has a fault, someone did come last Monday to work on it,and someone was supposed to work on it for Thursday, but it keeps being pushed back (order ref 55230469).

  • nathantalbot
    Nathan Talbot (@nathantalbot) reported from Urmston, England

    (Test) Is anyone experiencing a virgin media Internet outage in M6?

  • _Hill_J
    Jamie Hill (@_Hill_J) reported from Wilmslow, England

    @Defencebrief @wonkytodger @virginmedia Their download speeds are good but their upload speeds are pretty poor.

  • andymillington
    Andy Millington (@andymillington) reported from Cheadle Hulme, England

    @virginmedia My stepson and his partner having real problems getting someone to move the account to new address. Seems like a simple self installation M&T but nobody will help.

  • anttaylor23
    Anthony Taylor (@anttaylor23) reported from Manchester, England

    @virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀

  • SiManM20
    Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported from Manchester, England

    @virginmedia are you down again in M20? Hub flashing red again.

  • dantheman8t5
    Daniel McDermott (@dantheman8t5) reported from Dukinfield, England

    @virginmedia any idea when the outage will be sorted? I have work to do today

  • Tiffers1973
    Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    @virginmedia I'm trying to cancel but even that seems impossible

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nuttynanaannie
    Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia Hello I have no tv service and also cannot get into my account to do service check. ML1 5HD area of Motherwell. Channels are all pixelated and sound affected.

  • NigelBak3r
    Nigel Baker (@NigelBak3r) reported

    @virginmedia Same old lines that you trot out. What I want to know is when you are going to provide the service that I am paying you for. This issue has been ongoing for over 2 hours.

  • simon201831
    simon (@simon201831) reported

    @virginmedia When will service be back approx

  • EnglishBob714
    English Bob 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@EnglishBob714) reported

    @virginmedia @5IMON_ Send messages to those affected, and provide the service you are actually paid for!!

  • Leedsforeversos
    Leeds💛For💙Life💛 (@Leedsforeversos) reported

    @swanseasucks @virginmedia Ours is the same hope virgin media making this issue right

  • gazaboy79
    Gaz Gee (@gazaboy79) reported

    @virginmedia waiting over a hour on your phone line to tell you that my TV isn’t working is not good customer service. Please sort it out

  • Santaxmas
    Paul (@Santaxmas) reported

    @virginmedia is tv still down?

  • Blue_Cav
    Carl Cavell (@Blue_Cav) reported

    @virginmedia Been a while now, to get compensation for lack of service you need to inform you. Yet ironically the website doesn't recognise customer accounts. Might tell Alainis Morrisette now.

  • kevy1962
    kevin wye (@kevy1962) reported

    @5IMON_ @virginmedia Been like it all day they’re customer service is awful can never get a human to talk to

  • thisjoyfulhavoc
    Adam (@thisjoyfulhavoc) reported

    @virginmedia Looks like Sky when it rains. WTF 😭