Virgin Media

Virgin Media Outage Report in Stockport, England

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The latest reports from users having issues in Stockport come from postal codes SK2, SK5, SK4 and SK1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stockport, England 01/24/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Buxton, Stockport, Oldham, Sale, Bury, Macclesfield, Bolton, Stalybridge, Altrincham, Wilmslow, Salford, Dukinfield, Hyde and Irlam.

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City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomBuxton TV
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

  • CaroleFossey Carole Fossey (@CaroleFossey) reported from Cheadle Hulme, England

    Oh my god @virginmedia you installed our super fast 500mg broadband this week and since then we have had HALF the download we had before. You are impossible to reach by phone. Been on hold for over an hour to be cut off. Today zero internet. Sort it out or we cancel. #hopeless

  • CaroleFossey Carole Fossey (@CaroleFossey) reported from Cheadle Hulme, England

    For the second time today @virginmedia we have no #internet. Your super fast broadband is super slow. Your customer service is non existent. We have rang all week. Every day. Have not spoken to a human. We are cancelling your awful service. People #beware of #vigrinmedia.

  • AlanStockton11 Alan_MPS (@AlanStockton11) reported from Salford, England

    @virginmedia think you need to understand your customers are your business shocking speaking to your so called customer service team today didn’t care that my service has not worked now for a month, after a so called engineer was in my home for 5 mins saying all working 😢

  • Davogray David Davo Gray (@Davogray) reported from Stockport, England

    @virginmedia Yes I’ve done all the checks I’m supposed to do and it’s still not working.

  • pcjcarter Pamela Carter (@pcjcarter) reported from Manchester, England

    @virginmedia better sort their service out before 9pm for the #HandsmaidsTale 🤬🤬

  • p0welly Andy Powell (@p0welly) reported from Oldham, England

    @IanSlaterPhoto1 @libertygal72 Nope, the bank issue you a new PIN, it's not the same as knowing what your old PIN was. The issue isn't do much the post, it's storing passwords in plain text which @virginmedia have repeatedly claimed they don't do.

  • AndyPJo1 Andy Johnson Media (@AndyPJo1) reported from Manchester, England

    @virginmedia But it keeps happening time after time and it is so difficult to get through to a human being (someone in a call centre in India) & when you do there’s no explanation of why it keeps happening. I run two small businesses and am reliant on a god quality reliable internet service.

  • StanHall20 Stan Hall (@StanHall20) reported from Macclesfield, England

    @allisonpaul_ @virginmedia It is bad I understand they are only trying, but #dontlie #telltruth

  • Davogray David Davo Gray (@Davogray) reported from Stockport, England

    No internet again @virginmedia must be an idiot to pay £51 a month for this crap. Not for much longer.

  • knowmadiqx2x knowmadiqx2x (@knowmadiqx2x) reported from Manchester, England

    @JZief @virginmedia M19 levenshulme down too #virginmediabroadbandblues

  • SeanDoyle2 Sean Doyle (@SeanDoyle2) reported from Manchester, England

    @virginmedia your customer service is appalling. You’ll be losing this customer.

  • AndyPJo1 Andy Johnson Media (@AndyPJo1) reported from Manchester, England

    @virginmedia Said it would be fixed by 3pm - here we are at half four & still no service.

  • shaunbentley Shaun (@shaunbentley) reported from Salford, England

    @virginmedia just spoke to, hands down, the rudest child I’ve ever spoke to. Morgan in the cancellations department. Seriously he was lucky we weren’t face to face. Little brat.

  • Davogray David Davo Gray (@Davogray) reported from Stockport, England

    @virginmedia Thanks. I’m doing online checks at the moment. There are no problems in the area according to your checks. Just seems to happen a lot. It’s very frustrating and trying to speak to someone takes forever.

  • CaroleFossey Carole Fossey (@CaroleFossey) reported from Cheadle Hulme, England

    @virginmedia And just to be clear. I’m fine with things not working properly. That happens. I’m not fine with a total lack of customer care.

  • CaroleFossey Carole Fossey (@CaroleFossey) reported from Cheadle Hulme, England

    @virginmedia Yes I don’t think so. You are certainly not marching with us. You haven’t replied to my tweets, answered my phone calls or made any effort at solving our problem. We upgraded to 500mg this week & have nothing but problems. Currently no internet. Thank god for @EE

  • CaroleFossey Carole Fossey (@CaroleFossey) reported from Cheadle Hulme, England

    Thanks EE. Do you do home broadband cos @virginmedia are shockingly bad and has the WORST #customerservice I’ve had the misfortune to experience. #jobsworths apparently the machine Einstein “won’t let them” send out an engineer to fix the prob they caused.

  • CaroleFossey Carole Fossey (@CaroleFossey) reported from Cheadle Hulme, England

    @virginmedia Your ‘efforts at customer service’ don’t appear to be working since I’ve not had a reply to my last tweet or Facebook message. But I am nothing if not persistent so I WILL keep trying until someone at virgin takes responsibility for offering some customer service #virginmedia

  • AndyPJo1 Andy Johnson Media (@AndyPJo1) reported from Manchester, England

    @virginmedia Finally got through. Total loss of service - not expected to be fully back on until 29th of August! That’s nearly a week! Your service is appalling and you have the gall to be charging more. We will be looking at changing suppliers immediately.

  • p0welly Andy Powell (@p0welly) reported from Greenfield, England

    For the live of God @virginmedia stop digging and fix your bad practices.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Azard3 Raʾs Al-Ġhūl (@Azard3) reported

    @virginmedia My internet has been down since midnight I’ve checked the status page, did the test everything says it’s fine. Still no internet

  • _JamesFinegan James Finegan (@_JamesFinegan) reported

    @virginmedia currently getting quite slow speeds in the TW8 area and I can't access the servicd status checker on your website? Is there an ongoing issue?

  • rosieomara2 rosieomara (@rosieomara2) reported

    @virginmedia Phoning is not only stressful, it’s frustrating and emotional when talking about money right on top of Christmas too, I am so drained with it all. I need to cancel it as to not ever talk to any of you incompetent team ever again.

  • BanuBiba Banu (@BanuBiba) reported

    @virginmedia What’s the point of checking when you keep pushing the fix time back. Now it says 21:00 14/12 that means 4 days with no internet!

  • Concern51399133 ConcernedCitizen (@Concern51399133) reported

    @virginmedia One is telling me that I have to pay to upgrade, another is telling me I do not. Also they are trying to upgrade the boxes before I would get the remotes. Not very good service for someone who has been a customer for years.

  • JennyBandicoot ジェニファー 🍼 (@JennyBandicoot) reported

    The year is 2021 and my Xbox gets 30mb/s max with this brand new @virginmedia super hub. I don't get it.. cos every other device is fine. But it's just my Xbox that sucks whereas it was fine with the older hub. It's 2012 all over again where the super hub is flawed with consoles

  • dcxangel carole (@dcxangel) reported

    @virginmedia I called and was told to call back in 2hrs as your systems are down!! The problems lately have been dreadful

  • nadinedixon123 Nadine Dixon (@nadinedixon123) reported

    @virginmedia Can you please raise a complaint as I’ve just had a call to say the install is now booked for the 7th Jan. I asked for an email address to make a complaint and was just told to go online which seems almost impossible to find a contact so would appreciate you raising please

  • 8a2ad5fdafb9474 Caby (@8a2ad5fdafb9474) reported

    @virginmedia Just rung them again waste of time no one available till Thursday will. .ending contract in January my self on Network 3 no problem

  • sukhdeep_rehal Sukhdeep Rehal 💙🇬🇧🇮🇳 (@sukhdeep_rehal) reported

    @virginmedia It's a (not) superhub 3. So the light that is usually solid red to indicate modem only mode is flashing green. The automated line is saying there are no issues, but the website (when it works!) is saying there are.