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Virgin Media outages and service status in Stockport, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Stockport, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Sep 12, 11:24 PM GMT+1.
  • 65% Internet (65%)
  • 15% Wi-fi (15%)
  • 11% TV (11%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

The latest reports from users having issues in Stockport come from postal codes SK6 and SK7 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Salford, Wilmslow, Bolton, Stockport, Hyde, Altrincham, Middleton, and Sale.

CityProblem TypeReport Time
Manchester Internet 1 day ago
Manchester E-mail 2 days ago
Oldham Internet 2 days ago
Oldham Wi-fi 3 days ago
Manchester TV 3 days ago
Manchester Internet 4 days ago

Nearby cities with recent reports

Manchester

12 recent signals

1 day ago
Oldham

2 recent signals

2 days ago
Salford

1 recent signals

5 days ago
Wilmslow

1 recent signals

5 days ago
Bolton

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

  • gbmcfc
    GLENN (@gbmcfc) reported from Manchester, England

    @virginmedia Well you find I'm cancelling my contract with yourselves, hope you go bust, your customer service team is a shambolic embarrasment. Loyalty works both ways.

  • StevomacMUFC
    Stephen Mackenzie (@StevomacMUFC) reported from Ashton-under-Lyne, England

    @virginmedia Hi, I’m trying to raise a complaint online but I’m not receiving any acknowledgment. Is there another way I can raise my complaint? Thanks

  • Tiffers1973
    Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    Wow @virginmedia your services have gone off thu no fault of mine yet I have to wait 6 days for you to fix your faulty equipment!! Cancellation pending due to total lack of customer service! I have been a customer since day one and never have I exp such a lack of cust care

  • NeilAshtonActor
    Neil Ashton (@NeilAshtonActor) reported from Stockport, England

    @jimmyoates @virginmedia Same James. Same area and it’s not been working for an hour. It says on their website no issues in the area but not had any service.

  • MCR_ADM
    Adam🍺 (@MCR_ADM) reported from Stockport, England

    @virginmedia No they’re helping. But it’s VERYYYY slow. But almost there.

  • martinmoscrop
    Martin Moscrop 🎺 (@martinmoscrop) reported from Salford, England

    @LennieThevan @virginmedia That sounds terrible Lennie. If you want to change a plan and save money they go out of their way to be unhelpful. However, if you want to spend more their customers service Is better.

  • mark001282
    Mark Armstrong (@mark001282) reported from Manchester, England

    Every time speak to @virginmedia @Virgin customer service I die a little bit inside #emogirl

  • johnsonhomes2
    johnsonhomes (@johnsonhomes2) reported from Sale, England

    @virginmedia Her phone like works at the moment because she has power but not in a power cut. This is one of the issues set out in the email which VM requested I send on Wednesday

  • birdflu_7
    officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England

    @virginmedia I have numerous emails of my complaint , all of them paying lip service so to speak .

  • JoshuaBurns
    Josh B (@JoshuaBurns) reported from Manchester, England

    @virginmedia on my second week of being a first time customer with you and my connection has been down for nearly 10 hours now. What’s going on?

  • nathantalbot
    Nathan Talbot (@nathantalbot) reported from Urmston, England

    (Test) Is anyone experiencing a virgin media Internet outage in B9?

  • DaveGarside
    Dave Garside🇺🇦🇬🇧❤️ (@DaveGarside) reported from Manchester, England

    @virginmedia No. Tv is fine. I can access VOD such as Amazon Prime & Youtube no problem

  • mark001282
    Mark Armstrong (@mark001282) reported from Manchester, England

    @virginmedia I've been a customer for 10 years. Is this how your treat your loyal customers?

  • PaulRegent1
    Paul Regent (@PaulRegent1) reported from Bolton, England

    @virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!

  • dantheman8t5
    Daniel McDermott (@dantheman8t5) reported from Dukinfield, England

    @virginmedia Not as yet. Just that my postcode seems to be affected when checking service status

  • TTPhoebe
    Phoebe (@TTPhoebe) reported from Manchester, England

    Anyone available at @virginmedia please? Your website is shocking for trying to get in touch with customer services / live chat. Thanks

  • jimmysteamboat
    jimmy (@jimmysteamboat) reported from Manchester, England

    @virginmedia Can you confirm if service is down in the M4 Manchester postcode? Us and Neighbours wifi not working when we are WFH!

  • RHJOfficial
    яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported from Oldham, England

    Is the WiFi down for anyone else in the #OL9 area? #Oldham #VirginMedia

  • sharper76
    Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England

    @virginmedia In the orders and appointments section it says there are none. The text I have received confirming the appointment and threatening me with a £25 fine is different to the one offered to me by your customer services.

  • johnsonhomes2
    johnsonhomes (@johnsonhomes2) reported from Sale, England

    @virginmedia The guy I spoke to at VM yesterday said that she wouldn’t be eligible for a “disabled” phone line to be installed because it wasn’t claimed when they dug the front garden up 18 months ago. We were never given this as an option at the time, if we had we would have insisted on it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CliveR39
    CliveR (@CliveR39) reported

    @KuchPatryk @Se_Railway No Virgin Media broadband- @nationalrailenq were reporting a network problem

  • jhargie4
    john (@jhargie4) reported

    @o2 @virgin @virginmedia CEO LUTZ SCHUELER received a call from your office regarding my complaint and when I asked a direct question rather than answer your representative went silent before abruptly disconnected the call with no warning. Great customer service.

  • Wizardman37
    Matty 🇬🇧🇪🇺♿ (@Wizardman37) reported

    @LPXIOP Virgin media customer here, had the same, got a letter they disconnecting the telephone line their end and told us to connect the landline phone to the internet modem with different cable. It worked first time. Copper lines being phased out in favour of VoIP.

  • andyspin
    andy spinoza (@andyspin) reported

    @virginmedia my screen keeps having a giant error message ‘Channel Failed’ over the picture which is actually working! Anyone else having this issue? Usual rubbish Virgin customer service not picking up - waiting over 45 mins now.

  • Martyn_Lucas
    Martyn Lucas (@Martyn_Lucas) reported

    @virginmedia @iainsymac Really poor update! You need to get rid of it

  • helenxbedford
    Helen Bedford (@helenxbedford) reported

    @virginmedia I have an engineer visit booked but it’s not showing on the app. I’ve raised a complaint about that but my complaint isn’t showing on the app. I started a live chat and was asked to move to WhatsApp’s, but didn’t receive any comms. How can I get a response from you?

  • MeganJuliaaa_
    meg (@MeganJuliaaa_) reported

    @virginmedia you said an outage was fixed in my area but the internet box is still flashing red?? why lie

  • Bev2810
    Bev Terry 🏆🏆🏆🏆🏆🏆 (@Bev2810) reported

    @virginmedia you don’t bother looking after loyal customers do you ? want to offer my renewal for more than what I can get as a new customer

  • kevgasandhtg
    Kevin B (@kevgasandhtg) reported

    @virginmedia do anyone actually work at your company, or are you all just bots , trying to sort out a issue with the service

  • rhfrew
    Russell Frew (@rhfrew) reported

    @virginmedia The landing page is a pain in the backside. The user should be able to disable it if they want. Please issue a fix!