Virgin Media outages and service status in Stockport, England

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Wilmslow, Oldham, Bolton, Hyde, Altrincham, Salford, Middleton, Sale, Ashton-under-Lyne, and Macclesfield.

City	Problem Type	Report Time
Manchester	Internet	11 hours ago
Manchester	Internet	1 day ago
Stockport	TV	2 days ago
Manchester	Internet	2 days ago
Manchester	TV	3 days ago
Manchester	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

• 
  jimmy (@jimmysteamboat) reported 3 minutes ago from Manchester, England

  @virginmedia Can you confirm if service is down in the M4 Manchester postcode? Us and Neighbours wifi not working when we are WFH!

• 
  Josh B (@JoshuaBurns) reported 5 minutes ago from Manchester, England

  @virginmedia on my second week of being a first time customer with you and my connection has been down for nearly 10 hours now. What’s going on?

• 
  Dave Garside🇺🇦🇬🇧❤️ (@DaveGarside) reported 6 minutes ago from Manchester, England

  @virginmedia No. Tv is fine. I can access VOD such as Amazon Prime & Youtube no problem

• 
  Josh B (@JoshuaBurns) reported 8 minutes ago from Manchester, England

  @virginmedia Yes, tried last night and your service status page was actually down. Today I checked and it showed no issues, I run the diagnostic and no issues either. Came back up late this afternoon.

• 
  Josh B (@JoshuaBurns) reported 14 minutes ago from Manchester, England

  @virginmedia I will. 2nd week in and these kind of issues is worrying considering my partner needs a connection to work from home. How long do I have to switch providers is it 30 days?

• 
  johnsonhomes (@johnsonhomes2) reported 15 minutes ago from Sale, England

  @virginmedia If that was the only issue than yes that would be the logical next step. But as you’ll see from the previous tweets and email sent on Wednesday it isn’t. All the issues need dealing with in the round or otherwise I’ll have to cancel and go back to sky.

• 
  Scott Henderson (@Hendy14) reported 17 minutes ago from Salford, England

  @virginmedia Is there a problem with your phone system? My Mum has been trying to call for 24 hours on numerous occasions to change package but gets cut off every single time. Your mentions suggest this is happening to lots of others too. Can somebody arrange a callback please?

• 
  Joanne Fallon (@Jo8Pink) reported 19 minutes ago from Macclesfield, England

  @virginmedia I’ve been waiting, yet again, for 10 days to get a call to resolve my wifi issue. Can’t contact you by website and I’m not sitting for another 90mins to get passed round 6 people 😡. Ongoing issue for far too long now. 8 years I’ve been a customer, like it matters??

• 
  Bradley Smith (@OldhamBradd) reported 21 minutes ago from Oldham, England

  Fings outage analysis of #virginmediadown is 20.7% of subscribers are being affected @virginmedia #VirginMediaoutage #virginmedia @outagedetect

• 
  alex. (@blokealex) reported 28 minutes ago from Manchester, England

  @virginmedia Complaint is about billing after cancellation, your staff refusing to process my request to cancel and being told a different thing every time I call back… it’s been awful.

• 
  Chris Atkinson (@AckersStorm) reported 36 minutes ago from Middleton, England

  @virginmedia when will the broadband issues be fixed properly in my area?

• 
  Mark Armstrong (@mark001282) reported 40 minutes ago from Manchester, England

  @virginmedia Don't give me your copy and pasted waffle. You have done nothing to help. You have been an absolute thorn in my side! "I'm so sorry you feel this way" is such an outdated and terrible response from a marketing point of view btw.

• 
  Norbert Lad. (@maximuslid) reported 43 minutes ago from Knutsford, England

  @virginmedia That's just an automated service that sends me to the app. So still unresolved.

• 
  Mike Chilton (@thechilledpanda) reported 46 minutes ago from Bramhall, England

  @virginmedia Unbelievable, you've sent me a dongle to connect a landline too the broadband on the 6th , so the phone line isnt going to work, though not much help on 150 as they abruptly cut you off. Website is also down.

• 
  johnsonhomes (@johnsonhomes2) reported 47 minutes ago from Sale, England

  @virginmedia Her phone like works at the moment because she has power but not in a power cut. This is one of the issues set out in the email which VM requested I send on Wednesday

• 
  Jamie Hill (@_Hill_J) reported 48 minutes ago from Wilmslow, England

  @Defencebrief @virginmedia I, too, am a previous virgin media customer. They put the price up ridiculously. When I asked to renew the contract at the price advertised online, they refused. So I left. At which point I was bombarded with offers. Not a good way of treating customer or doing business.

• 
  Liam 🐀 (@Scarlet0Pimp) reported 48 minutes ago from Stockport, England

  @virginmedia hello, can you please fix the broadband in the sk11 8aa area once and for all. It was down yesterday afternoon, just gone down today and down last week. Clearly there is some Faulty hardware that needs replacing. How can people work from home with broadband like this

• 
  Paul Terry (@SurrealPaulT) reported 48 minutes ago from Manchester, England

  @virginmedia hi Virgin. We had an outage of broadband and TV services beginning 23rd Sept which lasted for 4 days. At the time we were told we would be compensated for this loss. As it hasn't come off our latest bill, how do we claim?

• 
  Jamie Hill (@_Hill_J) reported 49 minutes ago from Wilmslow, England

  @Defencebrief @wonkytodger @virginmedia Their download speeds are good but their upload speeds are pretty poor.

• 
  Definitely not Elon Musk (@twiddlemeister) reported 50 minutes ago from Cheadle Hulme, England

  Probably consider an unlimited tariff at some point to make up for when Virgin Media goes down.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  youwouldntknowme (@lazylazydude) reported 6 minutes ago

  @virginmedia I don’t think you get it. When I say multiple calls, I mean daily. I’ve told your customer service not to contact me. They said they’d make a note and wouldn’t, then called the next day anyway. Worst company I’ve ever had the misfortune to deal with.

• 
  DENIM 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇺🇸 (@denimscott) reported 9 minutes ago

  @TheWho87 @virginmedia We done the same. Said something about "five days" on the packaging, but dismissed it. Within the week, box went down, so had to start using the new remote, thereby losing everything, including some much-looked at sport from the "deleted" file. That file is non-existent now.

• 
  SSM (@YouBloodyReds) reported 9 minutes ago

  Hi @virginmedia there’s a problem with my subscription. I’m watching #NFFC v #LUFC and whenever Igor Jesus gets the ball my tv goes into slow motion. Is there any way to resolve this?

• 
  Niecie (@devorahfurman) reported 10 minutes ago

  @virginmedia @JohnMac22756388 We can read what the text says but why are people getting it who haven’t reported a problem and please don’t talk about DM s we need to send because nobody at virgin can ever help when we do !!!!

• 
  Andrea Cook 🧷 💙 (@F3Lollipops) reported 10 minutes ago

  @virginmedia we've had CS2004 on all channels since yesterday. I spent a long time in a live chat last night & was assured it would be fixed by 11pm last night but it's not. This is unacceptable. At what point do you compensate for not providing the service for which you're paid?

• 
  Daniel Murphy (@dansmurph) reported 19 minutes ago

  @DartingMelon @alexand979677 @virginmedia Easiest thing to do is phon them up and ask for a loss of service credit, they literally have to give you the money back. No need to wait for the ombudsman etc. you only really need that when your at the deadlock stage

• 
  John Martin (@UtuggUmwere43v) reported 24 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV51 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Amy (@AmyDonalson_X) reported 26 minutes ago

  @virginmedia please explain to me how after my package ran out and I renewed with a different package in JULY it’s taken 3 phone calls, 5 online conversations and 4 different bill amounts for September/October to still have no resolution or idea how much my next bill will be??

• 
  Martin G (@pizzapat246) reported 28 minutes ago

  @virginmedia are your e mails down ?

• 
  Philip Drury (@septembercott) reported 29 minutes ago

  Now I see why Virgin Media is scored so badly for customer service. They ask you to DM, which takes you to a useless Chat Bot! Pointless @virginmedia