Virgin Media Outage Report in Stockport, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Stockport come from postal codes SK2, SK4 and SK7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Hyde, Manchester, Irlam, Bolton, Salford, Stockport, Wilmslow, Oldham, Dukinfield, Altrincham, Sale, Knutsford, Macclesfield, Stalybridge and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Hyde |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Irlam |
Internet | |
| Manchester |
||
| Bolton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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alex.
(@blokealex) reported
from
Manchester, England
@virginmedia Complaint is about billing after cancellation, your staff refusing to process my request to cancel and being told a different thing every time I call back… it’s been awful.
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Paul Terry
(@SurrealPaulT) reported
from
Manchester, England
@virginmedia hi Virgin. We had an outage of broadband and TV services beginning 23rd Sept which lasted for 4 days. At the time we were told we would be compensated for this loss. As it hasn't come off our latest bill, how do we claim?
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁)
(@JohnnyDude1983) reported
from
Bury, England
@virginmedia It's nothing you can help with on twitter unfortunately 😞.
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Norbert Lad.
(@maximuslid) reported
from
Knutsford, England
@virginmedia can someone contact me please. I've made changes to our VM account and the bill looks wrong. I've called the offshore team twice and just get bounced around before the line goes dead. Unacceptable service. Please resolve.
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Reece Jordan Doonan, RN
(@Lerounxi) reported
from
Salford, England
@virginmedia can you confirm if there’s active engineer trying to rectify the service outage Manchester (M30). Widespread issues reported according to your service outage on website ?
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Rachael Stafford
(@rachaelstafford) reported
from
Salford, England
@virginmedia shocking service from you today, I booked an engineer visit for my mum supposed to come today between 12-4 nobody came she’s since called and been told it was a phone call not a visit but still nobody had called. She’s now got to wait till Tuesday for a visit 😠
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Josh B
(@JoshuaBurns) reported
from
Manchester, England
@virginmedia on my second week of being a first time customer with you and my connection has been down for nearly 10 hours now. What’s going on?
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officially Gaynor Austin 💙
(@birdflu_7) reported
from
Manchester, England
@virginmedia I have numerous emails of my complaint , all of them paying lip service so to speak .
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Definitely not Elon Musk
(@twiddlemeister) reported
from
Cheadle Hulme, England
Probably consider an unlimited tariff at some point to make up for when Virgin Media goes down.
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Kelly Walsh
(@Kellywalsh758) reported
from
Stockport, England
@virginmedia Iv asked lots of questions that have gotten me no where. To be hung up on over & over. They gave me a date of 17th December for it to have it installed no reasons as to why nothing explained I just think it’s a joke and the costumer service is dreadful. To have to wait 6 weeks!!
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officially Gaynor Austin 💙
(@birdflu_7) reported
from
Manchester, England
@virginmedia I wascharged for non return of property apparently even when I had made arrangements for collection . Received a cheque but in my maiden name .sent another proof of marriage a covering letter and returned the cheque , this was from August!made complaint still no cheque
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Hazbullins
(@Hasbullins) reported
from
Salford, England
@virginmedia New call of duty released today and your Internet service is down. Are you taking the full piss out of me here? Wankers
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Josh B
(@JoshuaBurns) reported
from
Manchester, England
@virginmedia Yes, tried last night and your service status page was actually down. Today I checked and it showed no issues, I run the diagnostic and no issues either. Came back up late this afternoon.
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Gamepopper
(@gamepopper) reported
from
Salford, England
@virginmedia Oh, my bad. Apparently the wiring outside my house has a fault, someone did come last Monday to work on it,and someone was supposed to work on it for Thursday, but it keeps being pushed back (order ref 55230469).
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Norbert Lad.
(@maximuslid) reported
from
Knutsford, England
@virginmedia That's just an automated service that sends me to the app. So still unresolved.
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jimmy
(@jimmysteamboat) reported
from
Manchester, England
@virginmedia Can you confirm if service is down in the M4 Manchester postcode? Us and Neighbours wifi not working when we are WFH!
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Phoebe
(@TTPhoebe) reported
from
Manchester, England
Anyone available at @virginmedia please? Your website is shocking for trying to get in touch with customer services / live chat. Thanks
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Josh B
(@JoshuaBurns) reported
from
Manchester, England
@virginmedia I will. 2nd week in and these kind of issues is worrying considering my partner needs a connection to work from home. How long do I have to switch providers is it 30 days?
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Rach (legacy fan)
(@Miniboom2) reported
from
Salford, England
Ah @virginmedia with this up and down service today you are really spoiling us!
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Stephen Mackenzie
(@StevomacMUFC) reported
from
Ashton-under-Lyne, England
@virginmedia Hi, I’m trying to raise a complaint online but I’m not receiving any acknowledgment. Is there another way I can raise my complaint? Thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rachael. - Whimsical Art 71
(@Art71Rachael) reported
@virginmedia And yes we have done the online test, it always says no issues, but we do have issues!!!!!!! It’s been told to us when we have spoken to someone, that it needs an engineer…but for love or money we cannot get an engineer out..🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬I’m at the end of my tether
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Paul 'Tank' Cassidy
(@tanknet) reported
Trying to cancel my @virginmedia but been on hold 21 Mins at moment. Can someone pick up the phone!!!!
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PreciousLittle
(@Preciou53411925) reported
@mschakraverty @virginmedia Similar experience with O2 a few years ago, they just refused to cancel. I managed to get hold of the email address of the Head of Customer Services and emailed him direct. He was very huffy about this and passed it to a more junior manager. My problem was instantly sorted.
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sarah-lou billington
(@SLou90) reported
@virginmedia So how am I supposed to cancel, my contract is up today? I am moving to sky on the 11th feb! I wanted to get this sorted. I am typing this for my mother as she doesn’t have twitter!
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Chris Cain
(@chriscain_1992) reported
@virginmedia internet issues once again, paying for a service that we are not getting. Quite annoying now as it’s been going on for days, possibly weeks. Rubbish speed, keeps cutting out
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Andrew Thomas
(@andytomo86) reported
@virginmedia And then new customers can get the same service for half the price. Try investing in a phone service that works!
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Janice Edwards
(@Janice0987654) reported
@virginmedia ive been waiting since 12.33pm for someone from customer services. how is this an improvement to the phone call? this is absolutely ridiculous for a disabled elderly person to cope with!
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Carina
(@carinasofiax) reported
@virginmedia I am trying to cancel
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Ben Arundel 🏴
(@arundel_ben) reported
@virginmedia Thanking the Engineer for his help as he packed the Hub 5 and took it (he didn't have a power cable or been trained on one he said I should make sure I get compensated for the no service as support could have turned the Hub 3 back on when I first called them days before. (4)
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dave stead
(@defebe) reported
@virginmedia Relatively minor.. But "weeks" after ordering a replacement remote, its still not here, no phone customer support and the website is either slow or says it is taken down. Bit galling since the bill has gone up. How can I order a new remote?