Virgin Media Outage Report in Stockport, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Stockport come from postal codes SK2, SK7 and SK6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bolton, Oldham, Salford, Ashton-under-Lyne, Cheadle, Hyde, Buxton, Sale, Bury, Macclesfield, Stalybridge, Altrincham and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
TV | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Stockport |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
-
geoff george
(@ggfeb62) reported
from
Oldham, England
@ChadWeather @virginmedia I am of the opinion that Virgin Media just gives lip service to its customers takes their customers money without fixing any of their customers issues or concerns 😟 I pay a substantial amount each month.... What for they say go online....reboot no change 😡
-
boltonbwfc
(@Bolt100Wands) reported
from
Bolton, England
Once again @virginmedia tried to ring you but your customer care is shocking. I know of over 100 people plus in the Bolton area with continuing pixelating on ur TV Service which means you cannot watch TV! This needs sorting ASAP! Shocking service and unacceptable with what I pay!
-
Geoff Johnson
(@GeoffJonners) reported
from
Bolton, England
Any chance you can sort this picture issue out @virginmedia
-
Ben Heyworth 😷
(@ThisMorningCall) reported
from
Manchester, England
@virginmedia Well it’s just gone down again!!!! 🤬🤬
-
Wes Grundy
(@wesgrundy) reported
from
Bredbury, England
@virginmedia what’s going on with the quality of the picture? Scrambling and constantly broken. Please sort.
-
Phil Samphire
(@unlovedlongsigh) reported
from
Manchester, England
Hi @virginmedia I have just spoken Customer service, very brusque and clipped and use the term “Sir”in a very passive aggressive way. my order upgraded service they was insistent that virgin didn’t it so I had to email her “Order ref: WS7344640 Order date: Wednesday, December 2”
-
Phil Campbell
(@PhilCampbell_) reported
from
Manchester, England
Note to everyone....never join @virginmedia on an offer. scamming bastards! 🤬
-
Martin McGovern
(@MrMcSmee) reported
from
Manchester, England
Virgin broadband down yet again! 4 months of the absolute worst service I've ever endured. Yet @virginmedia expect me to continue with them on the day of a massive price increase. I'd phone them, but don't really care for waiting an hour to get through for the 20th time #Yay2021
-
Jonny Barnes
(@jonnybarnes) reported
from
Whitefield, England
Poor TV signal with @virginmedia at the moment, at least the internet seems to be okay
-
Rebecca Wilson 🌈
(@wilsonbecks1) reported
from
Bolton, England
I would be grateful if someone from customer services at @virginmedia could contact me regarding the lack of service received since moving over to @virginmedia
-
OAFCDambuster #MHFA
(@oafc617) reported
from
Oldham, England
@virginmedia - hi .. your product is struggling to show even 2mbps download in the OL2 area! Is there a problem in this area?
-
Josh Deegan
(@Josh_Deegan) reported
from
Manchester, England
@virginmedia For months and months on end my WiFi has been in and out like the hokey bloody cokey. I've downloaded the signal check app and it tells me signal is great when it's clearly not. Trying my best to work from home but this is causing me unwelcome stress.
-
Liam Laverick
(@LiamRLaverick) reported
from
Urmston, England
@virginmedia literally THE worst internet provider. Nothing but trouble since we switched from Sky. Engineers been out twice and still losing connection constantly. Had to turn off the WIFI to even tweet this 😡
-
Jenny
(@Orko77) reported
from
Manchester, England
Hi @virginmedia, my neighbours and I are all having connection problems today but when one of us managed to speak to someone, was told that it all looked fine and is having a virtual technician calling. Seems a bit pointless if we're all struggling?
-
Danny Peacock
(@Whosyourdaddy19) reported
from
Manchester, England
Wow @virginmedia your standards of customer service have gone downhill this year.. All for the understanding of pandemic but even after the average wait of an hour to talk to someone to be cut off 4 times now and let down multiple times with guarantees is just not the normal!!
-
Mal Swann
(@MalbiffaSwann) reported
from
Cheadle Hulme, England
@virginmedia I need some help my wifi needs boosting in the upstairs of the house how can I get a booster from you? I’ve looked on your website and it’s impossible to find how I can get one from you. TBH can’t believe I need one given the cost I pay for your super broadband
-
boltonbwfc
(@Bolt100Wands) reported
from
Bolton, England
@virginmedia an absolute disgrace all night the pixelating of every channel on our boxes plus all Bolton the same! Service Status saying nothing wrong! Sort it Virgin! We pay for a service!
-
Mal Swann
(@MalbiffaSwann) reported
from
Cheadle Hulme, England
@virginmedia Yes it is I regularly check cables and connections but this does not improve the signal in the upstairs of the property at all
-
Martin McGovern
(@MrMcSmee) reported
from
Manchester, England
@virginmedia Thank you for pointing out what I already knew about my contract. Do you not have a response in relation to the actual issue?... The shocking service, & the obvious reason why an unhappy customer lacks any real desire to continue being a customer? Irregardless of the increase.
-
Ben Heyworth 😷
(@ThisMorningCall) reported
from
Manchester, England
Bloody WiFi has gone down yet again!!! Sort it out please @virginmedia £60 a month for unreliable services is a joke
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
agentGinger
(@agentginger) reported
@virginmedia No complaint reference, no reply.
-
Saurabh Rana
(@Mr_Saurabh_Rana) reported
@virginmedia Do I need to explain my problem with every tweet? And what is the use of Virginmedia tweeter handle, when you can not handle anything? #virginmediadown
-
Ä-Ron ⚒
(@AaronPStephens) reported
@virginmedia @zoebartlett They’re terrible, refused to honour my deal, diddled me out of about £200 worth of benefits. I had to take them to their ombudsman and ended up getting about £75 out of them
-
Zoe Bartlett
(@zoebartlett) reported
@Falco_ALF Even that doesn’t work. They just don’t give a ****. The guy I actually got though to @virginmedia who couldn’t deal with my query and promised the call back, said “yes we do look after new customers over old!” That’s the way it is #Shocked 22 years I’ve been with them
-
Kira
(@kirac_98) reported
@virginmedia Terrible. You're minimum speeds look to be a long way off seeing as I can't even connect to Ookla.
-
Fight Milk
(@Liam88714344) reported
@virginmedia It is now back on, experienced the whole of yesterday without it on and this is worse as we have people working from home here, we pay a lot for your service so I would hope there would be some sort of compensation
-
Omar Butt
(@omarinthought) reported
@virginmedia Is your community held to a service guarantee? What part of the £60 a month I pay is going to pay their salary? Why is speaking with a company who take money from me for the provision of a service not willing to provide any service other than tweet?
-
Sue Lockwood 💙
(@Sweee42) reported
@virginmedia It’s ok at the minute but it’s only a matter of time until it happens again. The signal seems to drop out and then I have to reboot. Don’t mind once in a while but not several times just to get through a film!
-
Clint
(@clintskeeey) reported
@virginmedia Website live help
-
Jon_Tom
(@Jon_Tom75) reported
@virginmedia So basically you are trying to twist the truth by saying all your current services are essential when it's a fact they are not. Installing a TV box for a new or existing customer is non essential yet you still do it for new ones. Fine when it suits you !!