Virgin Media

Virgin Media Outage Report in Stockport, England

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The latest reports from users having issues in Stockport come from postal codes SK2, SK5, SK4 and SK1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stockport, England 01/19/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Oldham, Sale, Bury, Macclesfield, Bolton, Stalybridge, Altrincham, Wilmslow, Salford, Dukinfield, Hyde, Irlam and Knutsford.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomStockport Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

  • p0welly Andy Powell (@p0welly) reported from Oldham, England

    @IanSlaterPhoto1 @libertygal72 Nope, the bank issue you a new PIN, it's not the same as knowing what your old PIN was. The issue isn't do much the post, it's storing passwords in plain text which @virginmedia have repeatedly claimed they don't do.

  • Davogray David Davo Gray (@Davogray) reported from Stockport, England

    No internet again @virginmedia must be an idiot to pay £51 a month for this crap. Not for much longer.

  • CaroleFossey Carole Fossey (@CaroleFossey) reported from Cheadle Hulme, England

    Thanks EE. Do you do home broadband cos @virginmedia are shockingly bad and has the WORST #customerservice I’ve had the misfortune to experience. #jobsworths apparently the machine Einstein “won’t let them” send out an engineer to fix the prob they caused.

  • AndyPJo1 Andy Johnson Media (@AndyPJo1) reported from Manchester, England

    @virginmedia Said it would be fixed by 3pm - here we are at half four & still no service.

  • p0welly Andy Powell (@p0welly) reported from Greenfield, England

    For the live of God @virginmedia stop digging and fix your bad practices.

  • knowmadiqx2x knowmadiqx2x (@knowmadiqx2x) reported from Manchester, England

    @JZief @virginmedia M19 levenshulme down too #virginmediabroadbandblues

  • AndyPJo1 Andy Johnson Media (@AndyPJo1) reported from Manchester, England

    @virginmedia you have just lost two loyal customers of nearly ten years. Countless internet connection problems & today was told the latest may not be fixed until August 29th - yet you are proposing another price hike. Appalling.

  • Davogray David Davo Gray (@Davogray) reported from Stockport, England

    @virginmedia Thanks. I’m doing online checks at the moment. There are no problems in the area according to your checks. Just seems to happen a lot. It’s very frustrating and trying to speak to someone takes forever.

  • CaroleFossey Carole Fossey (@CaroleFossey) reported from Cheadle Hulme, England

    @virginmedia And just to be clear. I’m fine with things not working properly. That happens. I’m not fine with a total lack of customer care.

  • AlanStockton11 Alan_MPS (@AlanStockton11) reported from Salford, England

    @virginmedia think you need to understand your customers are your business shocking speaking to your so called customer service team today didn’t care that my service has not worked now for a month, after a so called engineer was in my home for 5 mins saying all working 😢

  • shaunbentley Shaun (@shaunbentley) reported from Salford, England

    @virginmedia just spoke to, hands down, the rudest child I’ve ever spoke to. Morgan in the cancellations department. Seriously he was lucky we weren’t face to face. Little brat.

  • CaroleFossey Carole Fossey (@CaroleFossey) reported from Cheadle Hulme, England

    @virginmedia Your ‘efforts at customer service’ don’t appear to be working since I’ve not had a reply to my last tweet or Facebook message. But I am nothing if not persistent so I WILL keep trying until someone at virgin takes responsibility for offering some customer service #virginmedia

  • Davogray David Davo Gray (@Davogray) reported from Stockport, England

    @virginmedia Yes I’ve done all the checks I’m supposed to do and it’s still not working.

  • AndyPJo1 Andy Johnson Media (@AndyPJo1) reported from Manchester, England

    @virginmedia But it keeps happening time after time and it is so difficult to get through to a human being (someone in a call centre in India) & when you do there’s no explanation of why it keeps happening. I run two small businesses and am reliant on a god quality reliable internet service.

  • SeanDoyle2 Sean Doyle (@SeanDoyle2) reported from Manchester, England

    @virginmedia your customer service is appalling. You’ll be losing this customer.

  • AndyPJo1 Andy Johnson Media (@AndyPJo1) reported from Manchester, England

    @virginmedia Finally got through. Total loss of service - not expected to be fully back on until 29th of August! That’s nearly a week! Your service is appalling and you have the gall to be charging more. We will be looking at changing suppliers immediately.

  • CaroleFossey Carole Fossey (@CaroleFossey) reported from Cheadle Hulme, England

    @virginmedia Yes I don’t think so. You are certainly not marching with us. You haven’t replied to my tweets, answered my phone calls or made any effort at solving our problem. We upgraded to 500mg this week & have nothing but problems. Currently no internet. Thank god for @EE

  • CaroleFossey Carole Fossey (@CaroleFossey) reported from Cheadle Hulme, England

    Oh my god @virginmedia you installed our super fast 500mg broadband this week and since then we have had HALF the download we had before. You are impossible to reach by phone. Been on hold for over an hour to be cut off. Today zero internet. Sort it out or we cancel. #hopeless

  • pcjcarter Pamela Carter (@pcjcarter) reported from Manchester, England

    @virginmedia better sort their service out before 9pm for the #HandsmaidsTale 🤬🤬

  • CaroleFossey Carole Fossey (@CaroleFossey) reported from Cheadle Hulme, England

    For the second time today @virginmedia we have no #internet. Your super fast broadband is super slow. Your customer service is non existent. We have rang all week. Every day. Have not spoken to a human. We are cancelling your awful service. People #beware of #vigrinmedia.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jamieomortimer Jamie Mortimer (@jamieomortimer) reported

    Hi @virginmedia - Is it possible to request a new WiFi 6 Hub router, I’m an existing customer. Thanks

  • appo_twit Appo (@appo_twit) reported

    (2/2) If it keeps happening I will just file a formal complaint and cut my contract with you on grounds that your service is not up to standard. Either you fix this **** or you lose a customer, and I go back to @virginmedia ...

  • karenne37688758 karen neal (@karenne37688758) reported

    @virginmedia Better connected?? Must be joking! Still waiting for our complaint to be resolved after numerous calls - you can send me an email promoting your monthly updates but cannot send me my new contract!!? Wonder why!! Oh wait it’s because you miss sold me it??

  • zScottish_ Dale 🧊 (@zScottish_) reported

    @Scouse_Mouse90 @virginmedia Customer Service Is Usually Shocking As Well, Joke Of A Company Most The Time

  • Stxcie_ Stacie (@Stxcie_) reported

    virgin media been fine all week an the second i finish work for an extra long weekend it suddenly goes down mid valorant game nobody ******* talkctlvme cus im steaming with rage

  • Srutisss SRUTIS 🔞 (2 comm slots open) (@Srutisss) reported

    God Virgin media has been giving me nothing but issues lately, just keep randomly having my internet cut out :/

  • _bpaigeyu_ Paigey NFB (@_bpaigeyu_) reported

    @VodkaSrups @burnerpaigeyu @virginmedia No lol, it’s just the website/their service.

  • chrisnevo chris nethercott (@chrisnevo) reported

    @virginmedia No, not spoke to anyone this morning regarding my complaint.

  • ChelseyBinder Chelsey Binder (@ChelseyBinder) reported

    @virginmedia It was a complaint not a request to change my package. I’ve called many times over the last few weeks, kept on the phones for over an hour & no one understands my issue, or are just not bothered about putting it right, as one member of your team put it “it’s just how it is”

  • jonnybivouac John Gregory (@jonnybivouac) reported

    @virginmedia Sorry for the delay in response. It’s a Samsung SMT-C7100 if that makes sense. We’ve had it a while and it’s rather slow.