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Virgin Media Outage Report in Stockport, England

Why is my Virgin Media service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Stockport come from postal codes SK2 , SK6 and SK4 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bolton, Macclesfield, Ashton-under-Lyne, Buxton, Timperley, Oldham, and Salford.

CityProblem TypeReport Time
Manchester Internet 21 hours ago
Manchester Internet 1 day ago
Manchester Internet 1 day ago
Manchester Internet 2 days ago
Manchester Internet 2 days ago
Stockport Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

  • toewad1
    toewad1 (@toewad1) reported from Salford, England

    @virginmedia It is the same old crap!

  • REDney
    REDney (@REDney) reported from Bolton, England

    @virginmedia can you help... we have bought #GodzillaKingOfTheMonsters and it keeps stopping saying Failure to connect to VM service... very frustrating...

  • natelloydfirth
    Nate Lloyd (@natelloydfirth) reported from Manchester, England

    Nearly two weeks without the wifi working keep changing the dates for it to get fixed. Absolute shocking service @virginmedia

  • raymondmailey
    Raymond Mailey (@raymondmailey) reported from Sale, England

    @virginmedia Still no joy. Customer service seem to bring to actually grasp the problem. I’ve had enough of VM I just want to leave now

  • OggyGhost
    👻 OggyGhost 👻 (@OggyGhost) reported from Stockport, England

    @virginmedia hi I’m trying to put TV Remote app on my sons iPad which is running iOS 12.4 & the app just won’t let me sign in what so ever or even load up can you help

  • natelloydfirth
    Nate Lloyd (@natelloydfirth) reported from Manchester, England

    @virginmedia No I'm sorry no where near good enough. I will be complaining about this i am down on a lot of work due to no wifi its unacceptable.

  • raymondmailey
    Raymond Mailey (@raymondmailey) reported from Sale, England

    @virginmedia Nothing really. Usually it my phone or my wife’s phone but never your equipment. The same issue happened a few weeks ago and we were told it was a local fault and they were fixing it. Which it did get fixed but yet again it’s not working now.

  • toewad1
    toewad1 (@toewad1) reported from Salford, England

    @virginmedia Can I quit without you ripping me off, you crappyarse company, oh and you are crap, crap crap, support are thick as shi* so fu** you @Virgin

  • CSoundproofing
    Cheshire Soundproofing (@CSoundproofing) reported from Cheadle Hulme, England

    @virginmedia I’ve had to send this tweet via 4G as my broadband connection is so poor.

  • Daveyb1974
    David Bryden (@Daveyb1974) reported from Urmston, England

    @virginmedia Tried all the tests and stated there is no issue. Still only getting 50-70mbps

  • raymondmailey
    Raymond Mailey (@raymondmailey) reported from Sale, England

    @virginmedia I am having recurring issues again sending emails through your outgoing mail server. This happened a few weeks ago I was informed it was all sorted. Why am I paying for an atrocious non existent service. Appalling.

  • raymondmailey
    Raymond Mailey (@raymondmailey) reported from Sale, England

    @virginmedia I have tried your web chat still waiting for a response after 50 minutes and counting. Absolutely appalling customer service

  • j_roddy
    Jane (@j_roddy) reported from Urmston, England

    @virginmedia My services at the moment are appalling! We haven’t got any internet connection, disgusting service.

  • toewad1
    toewad1 (@toewad1) reported from Salford, England

    @virginmedia Oh! Virgin Media have said I can't cancel their shite broadband unless I pay £180 oh lordy what would you do! Don't live up to your name stick it up your arse @Virgin

  • DazFS
    DarrenFS 🏳️‍🌈 (@DazFS) reported from Manchester, England

    @virginmedia trying to contact you on the app but keeps closing down saying the you’ll reopen at 7am.

  • toewad1
    toewad1 (@toewad1) reported from Salford, England

    @virginmedia Just been on to your so-called support, he ran out of ideas so he pretended he couldn't hear me, obviously, if he didn't he would have called me back, I need to cancel this garbage.

  • toewad1
    toewad1 (@toewad1) reported from Salford, England

    If you think @virginmedia are a good option for gaming, think again, they are the fastest, but the worst for gamers don't buy into this crap!!!

  • AlecParkAve
    Alec (@AlecParkAve) reported from Stockport, England

    @virginmedia are an absolute disgrace 😂 broadband was down for an entire month and they're offering £5 credit to compensate

  • raymondmailey
    Raymond Mailey (@raymondmailey) reported from Sale, England

    @virginmedia Been on the phone for 50 minutes now and keep getting passed back and forth to different departments then she cut me off again. I am not getting the service I pay for. Fix this now or I’m leaving. I also want to complain about your appalling customer service

  • natelloydfirth
    Nate Lloyd (@natelloydfirth) reported from Manchester, England

    @virginmedia I did and i will be making a complaint i have loads of work to do and now behind. I won't be using virgin media again.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NickBrightDJ
    Nick Bright (@NickBrightDJ) reported

    @virginmedia I need an engineer but you lot make it impossible to speak to someone. When I do get through I get put through to several different people until eventually I get cut off (happened twice now). I just want an emergency engineer, why is it so hard??

  • galgertron
    Greg Gallagher (@galgertron) reported

    @virginmedia #virginmediadown Hi Virgin Media, please help!At 3:55am in SO19 this morning (13.01.2021)- no internet no voip. Please fix ASAP as my Dad has Dementia and it is vital I am able to stay in touch with him. Thanks.

  • CambsExecCars
    Wayne Nightingale (@CambsExecCars) reported

    @virginmedia Unfortunately we can no longer ring again, it’s totally pointless, we can never get to speak to people who can help , they DO NOT UNDERSTAND what we r telling them that we DONT HAVE A ACCOUNT WITH NETFLIX but you continue to deduct from her bank ! You need to contact her NOW

  • CunliffeTina
    Tina Cunliffe (@CunliffeTina) reported

    @virginmedia Been waiting for 3 days everything o get asked do o still need help. Then I am told to wait then I don't hear

  • OldSparky6
    OldSparky (@OldSparky6) reported

    @mikeeddie83 @virginmedia @LozzaFox Yes I know. But not all people have data on their phones, or even a smart phone, and get the same crap direction from Virgin.

  • paulyc1966
    Paul Coxhead (@paulyc1966) reported

    @virginmedia I am still having problems but have just resigned myself to the fact that this is the poor level of service I am going to get from your company because your ability as a business to deal with customer service issues and answer calls in less than an hour is obviously too hard

  • Eclairex_
    EM (@Eclairex_) reported

    @virginmedia - WiFi disconnecting and reconnecting (for about 7 hours) - All cables unplugged / replugged - No issues shown on Hub or no known issues in area

  • stuartbrereton
    Stuart Brereton (@stuartbrereton) reported

    @virginmedia I have been trying to contact you for MONTHS (since April 2020) about my package. Web chats never answered, on hold for 60+ mins and still no one to talk to and on one occasion after holding for 50 mins I was hung up on! How can I contact someone please? PLEASE!

  • WW_InterLie
    Camp Counselor Summers (@WW_InterLie) reported

    Dear @virginmedia please explain to me why my 100mbps broadband is currently reading at between 9 and 30 mbps and won't allow me to work from home smoothly? I've had problems every morning this week between 8-10am. Not acceptable.

  • turian333
    Dunestorm (@turian333) reported

    @virginmedia Thanks, I did see others complaining at the same time as I did yesterday which is why I thought it was some sort of regional outage.