Virgin Media Outage Report in Stockport, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Stockport come from postal codes SK7 and SK2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at Virgin Media
Virgin Media is having issues since 01:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Stockport, Oldham, Salford, Ashton-under-Lyne, Cheadle, Hyde, Buxton, Sale, Bury, Macclesfield and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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TishyK
(@tishy_k) reported
from
Sale, England
@virginmedia No advice at all! There is a network issue in the area, was initially told would be sorted early/mid Nov, now told Dec 6th. Completely misled by call centre who said new router would be sent out and now no history of order placed! Waiting to see refund on bill, no sign yet!
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Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
@ViktheViking1 @virginmedia Been annoying all day then it went off. Been restarting for the past-hour on hold to cust service no ones picking up. It’s working NOW 😡😡😡
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Fayaadh
(@FayaadhB) reported
from
Bolton, England
@virginmedia I'm aware of why. But it's been 2 months since the issue started still no where near of finding a resolution. Your team like to run in circles
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Inland Empire 777
(@InlandEmpire777) reported
from
Nether Alderley, England
@virginmedia None of that shit, that's an absolute fact, trust me.
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sharron
(@shazmall) reported
from
Stockport, England
@virginmedia I can see the vans outside my house, so i know they are working on it. It just never stops, always have trouble with virgin media, its becoming a joke now
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Chris O
(@Focus_W999) reported
from
Manchester, England
@kdkilbane77 Thought you were going to replace Stephen Rochford but you turned it down for a massive paycheck at @virginmedia 😂
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PAB the Grouch
(@PAB190968) reported
from
Manchester, England
@DebbyLewinton1 @virginmedia Same here in North Manchester. Been intermittent since 5 December, fix tomorrow apparently. Of course they don’t communicate directly to you, only found that out by ringing them. Had enough, moving to Sky in new year.
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TishyK
(@tishy_k) reported
from
Sale, England
@virginmedia I have already been onto VM chat and they are the ones who told me the new date and that no router has been ordered. Phone and online chat have been no help! Hoping these tweets put off potential new customers!
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Lupo#⃣4⃣5⃣
(@Lupoleejackson) reported
from
Oldham, England
@virginmedia Must be one hell of an issue, it’s been going on for two weeks.
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John Farrar
(@Johnnyfstoke) reported
from
Cheadle Hulme, England
@coachcarter1977 @virginmedia @SkyUK Ohh they are shite if you need to talk to anyone for sure . I'm just lucky with the service.
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Dan Daintry
(@DanDaintry) reported
from
Stockport, England
@virginmedia your customer service centre needs to look after its customers better. Being called a liar when I have emails #poorcustomerservice
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Greg R
(@juiceterry87) reported
from
Oldham, England
@virginmedia I've yet again had no broadband for hours now. Please confirm when this problem will be fixed.
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Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
@ViktheViking1 @AmazonUK I’ve got Virgin Media, there not bad
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Andrew Taylor
(@Andy_P_Taylor) reported
from
Salford, England
Having an absolute nightmare ordering a phone from @virginmedia ! No record of complaint logged, prices keep changing, order placed online last night and now no record of it! Shouldn’t be this hard to get a phone!
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Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
And once again @virginmedia you have shown why your customer service absolutely sucks. 2020, I’m going back to Sky
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adam hankinson
(@HankinsonAdam) reported
from
Ashton-under-Lyne, England
@virginmedia never answer the phone when u have a problem which is causing me issues with my heating as the WiFi box has stopped working
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Kevin
(@kevnsuz) reported
from
Oldham, England
@virginmedia constant broadband issues and tried to phone only to wait for ages then cut off
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RebeccaArtManchester
(@rebeccaartMCR) reported
from
Cheadle Hulme, England
@virginmedia Following further unsuccessful attempts to gain information on when our next installation date is likely to be, I’ve submitted a formal complaint to @Ofcom Not the greatest of starts. Who said switching was easy ... #VirginMedia
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Mark Clifford
(@MarkClifford86) reported
from
Manchester, England
@virginmedia . I’m a virgin media customer yet you have phoned me 3 times since Friday trying to sell me and upgrade my account despite me changing my marketing preferences. If I keep getting pestered I will cancel my subscription!
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Alistair Walker
(@Texasally6) reported
from
Macclesfield, England
Being shit at customer sevices is not unique but @virginmedia take it to a special level of ****
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rugby187 Gaming 🏴🇺🇦
(@Rugby187_Gaming) reported
@virginhelp @virginmedia They can't help. I know. I've spend about 2 weeks speaking to them, trying to get them to fix their own mistakes. Looks like the staff at Virgin Media need a serious shake up, staff, systems and managers!
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Richard
(@rickwake85) reported
@virginmedia Well still not getting any help when I ring virgin media have not received the SIM card! Spoke to six people and been cut off twice and still no one can give me a straight answer what the hell is going on
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Ant Staite
(@StaiteAnt) reported
@virginmedia The lost connection was wired and Wi-Fi, it would only be off for a minute or so but very annoying. Engineer came out and replaced all cables in the house and run diagnostic test on hub, no issues found. Literally five minutes after the engineer left it dropped out again.
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Jack Rachid
(@legars_92) reported
@virginmedia hey, no internet connection and TV down, it says error code C133, but when I go to the link it says to go to, it just says ‘can’t find page.’
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Matt Davies
(@matticism) reported
Hey @virginmedia, how many goats does one need to sacrifice to cancel an account? Wasted two hours of my life going round in circles, including explaining to 6 times to someone that you can physically move house but no longer need an account. This is tiring…
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Hagbard
(@hagbardceleene) reported
@virginmedia I contacted virgin media on what's app who advised it was a problem with their supplier Exertis. But no further details can be provided.
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Mark Read
(@Team_Mark) reported
@virginmedia I have spent since 14:00 this afternoon trying to change my account and remove tv services but keep my landlord discount broadband service, transferred through different departments on the phone WhatsApp chat and web chat and no one can do it! please help!!!
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Ted Sage
(@TedSage1) reported
@RobbieRinder @GMB @CharlotteHawkns Sorry Mr Botox you’ll never convince me, GB news every time a virgin media channel 626.
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Claire Wanless
(@MouLumeL) reported
@virginmedia - our landline is down, but the service checker thinks it isn’t - there seems to be no way to report through the online service checker that it is down - can you help?
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🏳️🌈 🇬🇧 🇪🇺 Carl Denis 🇪🇺 🇬🇧 🏳️🌈
(@TisMeCarl) reported
@virginmedia Hi John/VM It's all got to pot. Telesales person wasn't honest. 1.5 hours on phone today, multiple blind transfers. Got to Beth, said she'd got manager to fix and call back in 1h. 4 hours later no call. I called back - told it can take 10 days - No managers available to speak to