Virgin Media Outage Report in Stockport, England
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The latest reports from users having issues in Stockport come from postal codes SK2, SK1, SK7 and SK4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Stockport, Macclesfield, Salford, Bolton, Dukinfield, Hyde, Irlam, Wilmslow, Altrincham, Sale, Knutsford, Stalybridge and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Wi-fi | |
| Oldham |
Internet | |
| Manchester |
Internet | |
| Manchester |
||
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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Andy Collier
(@andy4321) reported
from
Stockport, England
I'd never switch broadband to @virginmedia after hearing about their unfair charges on @joelycett #virginmedia
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@virginmedia Does your customer service normally phoning at this time after 8pm from 08000521251?? Asking to verify my account??
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia Numerous times, and they are simply obstructive and unwilling to sort the problem. I'm appalled by the service quality.
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Alexx 🏳️🌈
(@AlexxTheTiger) reported
from
Stockport, England
I never been so mistreated by @virginmedia like I was today, the staff on the live chat literally "hang up" on me mid support... absolutely gutted, saved all the conversation and I will seek citizens advice over this, that is no way of treating a 6+ years costumer
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Simon Manning
(@SiManM20) reported
from
Manchester, England
Anyone else on @virginmedia getting that weekly thing when their internet collapses again on a Sunday night? I’ve asked them repeatedly and they deny it but it’s a weekly outage like clockwork #VMSundayOutage
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Norbert Lad.
(@maximuslid) reported
from
Knutsford, England
@virginmedia Hi, John sorted the problem, but sky sports HD is still NOT showing. It should be on BOTH boxes. Please fix ASAP.
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@NOWTV awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless
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Mark Roberts
(@markroberts0007) reported
from
Salford, England
@virginmedia hi there, we’ve had internet issues since we went to sleep last night. We live in m30. There is a flashing green light on the box, I’ve been on your website to try and reset the box etc. Have you any idea what’s going on?
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John E. Coxon
(@johncoxonmedia) reported
from
Salford, England
@virginmedia Hi. Have reported to you here that independent engineer confirmed my connection is OK but hub 3 is faulty & needs replacing. You advised phone 150 again to book engineer. Your system does not enable that just offers fault trouble shoot txt message.
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia I'm not typing out everything, having repeated myself for the last four months. See a/c 594717402 (area ref 20) for details. Customer service promised to call 30 mins after our latest conversation today. No call, 7 hours and counting. Just send the cheques!
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Alexx 🏳️🌈
(@AlexxTheTiger) reported
from
Stockport, England
@virginmedia Not really, I checked your system on my virgin media page and it reports no problems on the area, I already restarted and rested my modem, more then once time
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@NOWHelpTeam awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@NOW awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless
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Chrissie
(@chrissy__w) reported
from
Ashton-under-Lyne, England
@virginmedia when your marketing team ring you and tell you that you have internet issues, advised I didn’t have any issues and the rude call handler just hung up. Rang from 01484313420. Not the best reflection for the company is it.
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Sarah Bee Photography
(@SarahBeePhotos) reported
from
Ashton-under-Lyne, England
@virginmedia Terrible as always, you cannot deliver in this area, you’ve promised for a few years now but nothing changes, I’ve had to put us on unlimited data on the phones as the WiFi is not fit for purpose, I am on the highest speed apparently… shocking
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(((Greg Barnes)))
(@GregBarnes2) reported
from
Urmston, England
@virginmedia Once again my sim card isn’t working. Please don’t ask me to call the service centre, I’ve tried and haven’t got that long to live. Happy to email you details if you give me an address.
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Rick Charles Media Services
(@rickcharlesuk) reported
from
Ashton-under-Lyne, England
@virginmedia fastest bb worst ping 💪🏻
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Alexx 🏳️🌈
(@AlexxTheTiger) reported
from
Stockport, England
@virginmedia But that costumer service was abysmal, the person took ages to reply, and when it did, tried to sell me the same internet package I have for more than what I pay currently even...I don't want to have to upgrade my package to "fix" my internet, I just want the speeds I hired
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Norbert Lad.
(@maximuslid) reported
from
Knutsford, England
@virginmedia I was advised everytime that the original agreement was correct in the notes and the bill would be amended. Each time it comes through on email it is wrong. And the credit has not been authorised. I'm paying £38 excess in first month as no credit applied. Help.
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia No thanks. Why is it so difficult for customer service to make a promised call?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Noodle 📷
(@nickneuenhaus) reported
@virginmedia I just phoned, they said they can't do anything to help as nothing shows up wrong at your end. So am I just meant to live with internet that goes off every half an hour because you can't see a problem on your system?
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Jim the Gay Divorcee
(@GayDivorceeUK) reported
@derrickca @virginmedia was with Virgin for nearly 20 years - zero care for keeping customers happy or making sure they provide the service they are sposed to - been with Sky for 2 years and couldn't be happier. Do it!!
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Sazza
(@RockieSazza) reported
@derrickca @virginmedia I have the same problems!!
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Anthony Flanagan
(@AnthonyFlan133) reported
@palmer606 @virginmedia Had a very similar experience recently. And then they asked why I was moving to Sky… customer service… Nil
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Jen Fuller
(@BatterseaJen) reported
@virginmedia Hi there isn’t anything technical, the issue is your service isn’t working and hasn’t been for almost 24 hours. I keep getting conflicting information that there is an issue in area 21 and then there isn’t one. Can you please confirm if area 21 (Battersea London) has an issue?!
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Jane
(@jmlowe30) reported
What a surprise appalling customer service from @virginmedia yet again. Incurring charges for their faulty equipment and now refusal to refund the full amount.
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Karen Thompson
(@fluffyblanki) reported
from
Llanelli, Wales
@virginmedia We have had nothing but problems with Virgin and their customer service is appalling. I’m disappointed with such poor service and feel aggrieved that we have to stay with them until the end of our contract! 😡
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Gill Thurgood
(@gillthurgood) reported
@virginmedia 2. Been customer for 12 years so asked to be put through to cancellations as was so upset at such callous treatment. Scott the magnificent in cancellations (Swansea) sorted my router problem out and offered us a more generous package. Thank you Scott - you are a star
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RhonaMiller
(@RhonaMiller2019) reported
@virginmedia @CarersUK Another stupid one! Apparently name of Lisa from the technical department saying our Internet was compromised and we would have to give everyone details so we said "goodbye" and she replied with "well f*** off then " and I told her I was reporting it back to virgin media
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Frd
(@FK68) reported
@vmbusiness my moving out process is too slow. Almost 20 days passed and no proper reply from order manager, helpdesk !!