Virgin Media

Virgin Media Outage Report in Stockport, England

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The latest reports from users having issues in Stockport come from postal codes SK2 and SK7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stockport, England 12/03/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Wilmslow, Salford, Sale, Bolton, Stockport, Knutsford, Oldham, Macclesfield, Hyde, Stalybridge, Cheadle and Middleton.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomWilmslow Internet
United KingdomManchester Internet
United KingdomManchester E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

  • woodyoo5 Paul Woodward 💙 (@woodyoo5) reported from Walkden, England

    @virginmedia Having major issues with Hub 4. Device is not supported on connect app or you website. On hold for ages on phone. Need support and will be looking for a refund. Can you support

  • JabiRashid90 Hijab Rashid (@JabiRashid90) reported from Stockport, England

    @virginmedia your internet is ****! Goes down for days at a time. Been down since yesterday again. Can’t work properly, can’t speak to anyone properly, can’t watch tv. Can’t do nothing. Diagnosis is ****. Customer service is ****. Sort yourself out!!

  • ItsLuweeze Locked down Louise 🌹 #JustWearAFookingMask (@ItsLuweeze) reported from Manchester, England

    @SophieEB @virginmedia They’ve been giving my mate the runaround because she’s trying to cancel. She’s phoned every day for the last week, been put on hold for over an hour and then cut off! Awful service, I’m so glad I fcuked them off years ago 👍

  • McglynnVicky Vicky (@McglynnVicky) reported from Ashton-under-Lyne, England

    @virginmedia please can someone contact me ... just had the most horrific service from a Jess in you call centre

  • theleeharrison Lee Harrison (@theleeharrison) reported from Boothstown, England

    @JakebwfcHurst @virginmedia Not virgins issue at that point. They might be able to provide you with some boosts but they will only take you so far.

  • IanBradbury_UK Ian Bradbury (@IanBradbury_UK) reported from Salford, England

    @virginmedia yet again my broadband is down - a nightly occurrence lately!

  • GeoffJonners Geoff Johnson (@GeoffJonners) reported from Bolton, England

    @virginmedia what is the problem with catch up and on demand

  • Orko77 Jenny (@Orko77) reported from Manchester, England

    When the scammers ring you up pretending to be from @virginmedia but your internet is down again, joke's on them!

  • MattWellock 𝙆𝙞𝙩𝙆𝙖𝙩 (@MattWellock) reported from Manchester, England

    Can’t wait to move over to @SkyUK in a couple of weeks, @virginmedia is the absolute worse now, internet used to be brilliant but know goes off and can’t pick up in some rooms anymore, had about 3 new hubs too, it’s just terrible! Don’t let me down Sky.

  • Orko77 Jenny (@Orko77) reported from Manchester, England

    Hi @virginmedia, I rang 150 to say I wanted to leave. The person I spoke to instead offered me deals which I turned down. Then we finished the call. Have I left or would I have gone through a different process first?

  • theleeharrison Lee Harrison (@theleeharrison) reported from Boothstown, England

    @JakebwfcHurst @virginmedia WiFi is your issue. Always go cabled

  • JabiRashid90 Hijab Rashid (@JabiRashid90) reported from Stockport, England

    **** internet! Goes down for days at a time. Been down since yesterday again. Can’t work properly, can’t speak to anyone properly, can’t watch tv. Can’t do nothing. Diagnosis is ****. Customer service is ****. Sort yourself out!! @virginmedia

  • ElliottAstle Elliott (@ElliottAstle) reported from Oldham, England

    @virginmedia I know your prices increase but going from £46 to £72 is ridiculous. Will defiantly be calling ASAP to cancel my contract and go with someone who provides the same service for a lot less.

  • Moonface1975 Rachel Walker BLACK LIVES MATTER (@Moonface1975) reported from Bolton, England

    @virginmedia how can I get in touch with you to discuss our huge hike in monthly payment for TV and Broadband? It is impossible to get through on the phone. You’re not even put in a queue! Please help or Sky TV beckons!

  • Jaynemcgrogan1 Jaynemcgrogan (@Jaynemcgrogan1) reported from Cheadle Hulme, England

    @virginmedia No earliest they can fix it is feb 8th

  • AntBonney Anthony Bonney (@AntBonney) reported from Bolton, England

    My WiFi goes down so much it's unbelievable, Didn't have this much trouble with #Sky. @virginmedia get your act together, thank the lord for @giffgaff 4g.

  • Mozza0705 Morris🥶❄️🥶 (@Mozza0705) reported from Oldham, England

    @virginmedia Contacted your call centre and they were no help. Broadband is so slow! Not good enough. No way anyone seems to want to help.

  • RebeccaHRM Rebecca HRM (@RebeccaHRM) reported from Cheadle Hulme, England

    @virginmedia No one from your company has been in touch to arrange an appointment to fix the issue which is putting our property at risk. Hence my request.

  • outspokenoneuk Marc Lloyd (@outspokenoneuk) reported from Manchester, England

    Been waiting over 2 weeks for a new V6 box as my TiVo box is so old! Nothing has arrived and nobody from virgin answers the phone or has replied to my live chat for a week! Shocking service yet again @virginmedia

  • DJKreases Kreases (@DJKreases) reported from Urmston, England

    @mikewebb227 @BockerWright @virginmedia I have been with Virgin for 17 years but had nothing but problems with their WiFi and the service has been poor. It took a long wait on the phone a couple of weeks ago but have finally cancelled my contract.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RichieBrave Richie (@RichieBrave) reported

    @virginmedia I use the internet to execute training and my wifi has been cutting in and out for 10 hours and kicking me out. I have tried on other devices so I know the issue is the WiFi.

  • kubes81 Kubes (@kubes81) reported

    @virginmedia So.. internet goes down at 10am, you tell me fixed by 7pm. Now I look to see if there’s an update and it’s tomorrow at 11am, what is going on?

  • MrBrianRoe Brian Roe (@MrBrianRoe) reported from Brighton and Hove, England

    @virginmedia your DNS TTL (a web server change time to live) is probably the worst on earth. My new website works everywhere in the world other than on #virginmedia broadband. You absolutely suck, big time. Crock of shite.

  • Faye_Louise_T 🖤 Faye ♠️ (@Faye_Louise_T) reported

    Honest to god this WiFi infuriates me … why is the signal upstairs none existent?! @virginmedia How and why is it so bad?!?!

  • craigwatson2780 Craig Watson (@craigwatson2780) reported

    @virginmedia why do I have to pay an extortionate cancellation fee because I'm moving house to an area you don't service?? Not my fault you aren't uptodate with locations?

  • KevinMuldoon Kevin Muldoon (@KevinMuldoon) reported

    @virginmedia Looks like I'm not going to get any help here. Thanks anyways. Will order some Sims from O2 or Vodafone to test coverage.

  • MLawGal Maureen Gallacher (@MLawGal) reported

    @kubes81 @virginmedia Yeah having same issue up here in Glasgow. All services have been off all day. Both of us work from home. It’s Unacceptable. Hope you are up and running soon.

  • LizWride Liz Wride (@LizWride) reported

    @virginmedia Where’s the link, please? I’ll post on there and look around for other providers. I’ll mention that, when you have bad internet connection - the only way to get it fixed is an Internet forum, and not a phone call (as I had to do). Internet broken? Tell us about it on our forum…

  • LizWride Liz Wride (@LizWride) reported

    @virginmedia Your response should be ‘we don’t want to lose you as a valued customer of 18 years’. I called up to get a quicker response on the phone. I was told I have to wait for to break down. Sure my nhs employer would be happy with that.

  • MintyHuntley John Huntley (@MintyHuntley) reported

    @virginmedia Being sorry is not acceptable I’m afraid! I pay a lot of money for my service and expect better!