Virgin Media Outage Report in Stockport, England
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The latest reports from users having issues in Stockport come from postal codes SK2 and SK7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Knutsford, Bolton, Oldham, Macclesfield, Hyde, Sale, Salford, Wilmslow, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Stockport |
TV | |
| Manchester |
Internet | |
| Knutsford |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia here we go again. Internet not working. How long has it been since I last reported this. Just over a month.
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@AndyBowater @virginmedia Just about says it all and is exactly how I feel after over 2 months of crap CS...more like BS what I get from them 🤬
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia I was promised a reply by a manager after one of your staff on Twitter did a live chat gave me a resolution which was complete and utter nonsense. She promised a manager would reply to me by e mail after 72 hours. That was last Wednesday. 148 hours ago!
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia It's another intermittent problem
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Anthony Murphy
(@anthony_murphy1) reported
from
Bolton, England
@virginmedia is there a way for me to find out if my phone number has been leaked or involved in any form of data breach as I've been getting daily phone calls from people pretending to be you? Never anyone else so just intrigued.
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Billy Goater
(@GoaterBilly) reported
from
Strines, England
@virginmedia Speed is ok, but coverage is poor. Had boosters, independent visits, etc. I hate BT and don’t want to go to them, but the BT mesh system improved things. Boosters are a waste of time and have never been offered the Virgin pods. I’ve had enough of what we have
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Ian Pike 🏴
(@IanPike) reported
from
Cheadle Hulme, England
@virginmedia please stop sending me useless messages about returning kit. If your return service worked it wouldn't be an issue. Happy to chat to a non robot, if you want feedback! #customerservicefail
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Rebecca Westaway
(@RebeccaHRM) reported
from
Cheadle Hulme, England
@virginmedia Resolved overnight but would have appreciated VM acknowledging the interruption to service in the area. Saves everyone a great deal of time and mobile data
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Smaher
(@Smaher_01) reported
from
Oldham, England
@virginmedia Nothing was working. It was an issue at your end as engineers were carrying out some technical work that resulted in loss of service.
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Martin Spiers
(@martinaspiers) reported
from
Tintwistle, England
@virginmedia Web chat > hopeless for non-customers Webform > asks you to sign in Phone > costs time & money Post > ditto
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Smaher
(@Smaher_01) reported
from
Oldham, England
@virginmedia After having no WiFi for at least two weeks, I am told I won't be compensated for your awful service?! So basically I am being charged full price for a service YOU did not provide! Have you guys got no shame?!
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia And of she hasn't I still want a reply with an update. Courtesy we call it for us that work in customer services. You don't promise one thing then hope I won't chase this up. This is what I now expect it VM. Ombudsman next!
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia Phone. Also your advisor laughed when he cut a channel off on purpose which I was supposed to get included. I have been waiting for a manager to get back to me today as promised. Nothing. Was told 72 hours. It's been over one week now. VM have been horrible to me for two months..
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Will
(@willxnorbury) reported
from
Manchester, England
Virgin Media down again? What a surprise
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Ian Pike 🏴
(@IanPike) reported
from
Cheadle Hulme, England
@virginmedia I was waiting for an arranged pick up that hasn't happened on Friday. Now sent back via Collect+ as I don't want to get charged, as you let me down on collection. Happy chat, as getting emails complaining I haven't returned it... And will be charged
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Howard Rice
(@howierice) reported
from
Sale, England
@O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@sarahmufc93 @virginmedia This is only the start. Lies, incompetence and damn right rudeness await!
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MK
(@ItzM_K) reported
from
Manchester, England
@virginmedia hi you seriously have the worst website, after login most of the time I just see old bills and keep getting bad request error. Are you even aware of that?
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Billy Goater
(@GoaterBilly) reported
from
Strines, England
@virginmedia I’m fed up of paying top whack for a 500mb broadband system that gives very poor coverage. I was never offered a Hub 4 and it seems like the Hub 5 isn’t available to me either. Numerous calls, visits, BT mesh system bought and it’s still no good. Also had engineer visits and more
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Will
(@willxnorbury) reported
from
Manchester, England
I pay way too much money per month for Virgin Media to go down this much
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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paul
(@PaulFountain2) reported
@O2 when I try to login to Priority through Virgin Media it says there is a problem. I am unable to login?
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Prince Giovanni🇬🇧🇬🇾
(@LRC2610) reported
@virginmedia Fine, we’ll have to cancel our new contract and go elsewhere.
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Hamez
(@JxmesCFC) reported
@virginmedia Still no service but I think we may have a technician coming tomorrow. Can you confirm that for me?
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Ian Watson
(@IanWats65431886) reported
@virginmedia Guess what what watching Nott F v West Ham, dodgy picture is back. Not good enough guys, if you can't provide the service I'm cancelling my subscription.
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Prince Giovanni🇬🇧🇬🇾
(@LRC2610) reported
@virginmedia Improvement would mean better service, not being left with none at all. That’s the problem. It was perfectly fine before maintenance on Friday.
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Andrée & Smudge
(@Glouc123) reported
@virginmedia I already asked 150 to do that . Third Engineer out this Year and in this heatwave I don’t need this poor service.
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Jonathan SC ن Esq.
(@jonathansc) reported
from
West Bridgford, England
@virginmedia Good to know you technicians are aware - less good not to know whether they are actually doing anything to fix this
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Vaishak Shaji
(@vaishaks19) reported
@virginmedia Ananthi has raised for a 2nd escalation with her managers. If available they would call me up within next 48hrs. 🥲 How pathetic a day of mine has been. Last 9 days spend almost 6hrs on customer service calls How more worse can a customer be treated? VM account # : 712062301
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Steve Palmer
(@bootlegbob67) reported
@virginmedia Every month you try to overcharge me by £26 and i have to all up every month to pay as i cant set up a direct debit until you sought it out . Its been going on since February despite making a complaint last month with promises it will be sorted this month .
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Steve Palmer
(@bootlegbob67) reported
@virginmedia I am not prepared to spend hours and hours on the phone to you anymore . Its a disgrace that I've had to resort to twitter yo even get a reply from you . As a custome of over 15 yrs your customer support is a shambles . Why dont you call me , assign it one person and sort it