Virgin Media

Virgin Media Outage Report in Stockport, England

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The latest reports from users having issues in Stockport come from postal codes SK2 and SK7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stockport, England 12/05/2025 04:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Wilmslow, Salford, Sale, Bolton, Stockport, Knutsford, Oldham, Macclesfield, Hyde, Stalybridge, Cheadle and Middleton.

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City Problem Type Report Time
United KingdomManchester TV
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomWilmslow Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

  • katiem8y Kate McLean (@katiem8y) reported from Poynton, England

    @virginmedia Followed the link provided and that also out of service!!!!

  • davidfiggins David Figgins 🌱🌎💚 (@davidfiggins) reported from Bolton, England

    @virginmedia I start watching movies on the sky store, then around 20-30 minutes in its says there's a connection issue and disconnects completely, not allowing me to get back on. It comes back on about 5 minutes later.

  • VonnyKingston VonVon (@VonnyKingston) reported from Manchester, England

    Really dissapointed with virgin media 'service'. Taking over £500 in one month from our dad who has dementia. Thought we had sorted it out yesterday then today they once again cutt off his TV lifeline so now he can't watch TV. Going to set him up with SKY TV

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia I have not lost any service, the service you give is garbage, the router is the biggest pile of cheap shite going, the chipset is what the problem is wow 500 mbps what is the point if you supply a £1.00 cheap badly made piece of shite router with a faulty chipset, 👹👹👹

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia @JBarksfield They understand your frustration, you phone the "support" after they have run out of their limited ideas they pretend they can't hear you on the phone when you hear hello, hello, prepare to be hung up on, trash, trash.

  • katiem8y Kate McLean (@katiem8y) reported from Poynton, England

    @virginmedia No known problems in the area but TiVo box is constantly misbehaving

  • teejread Tracey Read (@teejread) reported from Bury, England

    @virginmedia Terrible broadband at the moment, streaming Premier League on Amazon Prime. #bufferring #disapointed

  • blast_tundra Blast Tundra (@blast_tundra) reported from Cheadle Hulme, England

    @SonosSupport Built a guest network for my Ring system but the Sonos is on the main network with all of the phones, laptops etc. Nothing has changed in terms of security etc - I'm not convinced that my Virgin Media equipment is not at fault, but literally everything else in the house is fine!

  • gregharding Greg Harding (@gregharding) reported from Sale, England

    @virginmedia I’m all good. Just send more engineers to look at the problem... 😂

  • davidfiggins David Figgins 🌱🌎💚 (@davidfiggins) reported from Bolton, England

    @virginmedia The other services work fine. I have no issues with connectivity other than when streaming on demand shows/movies. The only assistance I need is for you to sort your streaming service.

  • katiem8y Kate McLean (@katiem8y) reported from Poynton, England

    @virginmedia having huge problems with our TiVo box freezing and not working at the speed of the changer. Any tips please

  • DazFS DarrenFS 🏳️‍🌈 (@DazFS) reported from Salford, England

    @virginmedia Hi. I tried rebooting the router but without any luck. It’s the only device I’m having an issue with. It should connect when I press the WPS button on the router but it’s not connecting and timing out.

  • kimnsib kim🐝 (@kimnsib) reported from Bolton, England

    @virginmedia Doubt it, youve had £900+ a year for 11 years off me, il do without first, not being insulted again. Loyalty means nothing to @virginmedia im one unhappy customer right now 😡

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia What a crap company, offering 500mbps the giving you a £1.00 router what a cheapskate company star clear!

  • shazmall sharron (@shazmall) reported from Stockport, England

    @virginmedia We have just been told our box is broken and getting a replacement on Monday

  • ConradBetton Conrad Betton (@ConradBetton) reported from Sale, England

    @virginmedia promised a call back from tech support “within 30 minutes” at 11.30am today. Still waiting... your customer service really is embarrassing time and time again. Same fault, different day. @sky a million miles ahead.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia You really are crap aren't you, your equipment the hub3 noticed you dropped super part of it, 3 months left on this rippoff contract then you can stick it right up your greedy arse 🖕🖕🖕what a pile of shite!!!

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia The speed isn't the problem, the speed is brilliant, but the router for gaming is pathetic it's like having a Ferrari firing on two, the hub3 is firing on two it is crap.

  • WolstenhulmeIan Ian Wolstenhulme (@WolstenhulmeIan) reported from Saddleworth, England

    @WildDarren @virginmedia @WildDarren I am sensing some issue with @virginmedia #Christmas

  • shazmall sharron (@shazmall) reported from Stockport, England

    @virginmedia we have been on hold on the telephone for 15 minutes now, customer care is outrageous @richardbranson

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mellorp2 Peter Mellor (@mellorp2) reported

    @virginmedia lots of problems with internet today keeps on dropping. Checked service status and says all ok but clearly not. Also rebooted my hub but problem remains

  • mattkni68209117 mattknight (@mattkni68209117) reported

    @virginmedia The brown box attached to the outside of my house. It fell apart not long after it was put on, I have managed to fix it a few times but I’m hoping someone can come out and fix it properly

  • christopherw Chris Woods (@christopherw) reported

    @virginmedia My email address is presumably still on your customer's account, so yes please - how do I get my address removed?

  • josephinec1981 josephinecl81 (@josephinec1981) reported

    @virginmedia My v6 remote will not work to control volume/mute on my Samsung tv I have tried every code and nothing works now when I press volume buttons a green light flashes instead of a red one and nothing happens! How can I fix this

  • lukehboy Luke (@lukehboy) reported

    @virginmedia Oh ages! Just hasn’t caused much of an issue, however it’s obviously not meant to have a red light on it! She suggested a new router being sent out but for some reason then said if it’s not causing a problem then there’s no issue and then ended the call 🙄

  • HannahDuBeBo Hannah Beattie (@HannahDuBeBo) reported

    @virginmedia They either reboot or tell me to. I’ve got a booster as it’s been terrible service since I moved in in October 2020, I’ve know increased the broadband package at a cost and still terrible. My daughter works from home for a government department and has missed important meetings!

  • diyaaaxo Diyaaaaa 🙃 (@diyaaaxo) reported

    @virginmedia My Wi-Fi was supposed to be fixed at 12pm, then it was delayed until 3pm and now it's been delayed until 5pm. Are you people planning to fix my Wi-Fi or should I just switch providers?

  • HannahDuBeBo Hannah Beattie (@HannahDuBeBo) reported

    @virginmedia Is this your standard reply to a tweet? I’ve checked, I’m always checking, I’m always rebooting and spending hours on the phone to people that say they are sorting the issue and don’t! @virginmedia are actually causing my family a lot of stress!

  • ChesnoidGaming Chris Wood (@ChesnoidGaming) reported

    @virginmedia I'm on the MS500 package. The speed test with 500 down and 15 up is on a wired connection to my PC. Wirelessly on my phone i'm getting great speeds in the same room as the router, but 15-20 feet away in the kitchen i'm getting less than 20 down.

  • Chelikibum Chelsea Pryor (@Chelikibum) reported

    @virginmedia No it would appear I'm not, but my other half who is with EE has it and considering you share the same network you'd think I'd be able to get it?