Virgin Media Outage Report in Stockport, England
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The latest reports from users having issues in Stockport come from postal codes SK2, SK5 and SK4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Cheadle, Salford, Hyde, Bolton, Buxton, Stockport, Sale, Bury, Macclesfield, Stalybridge, Altrincham, Wilmslow and Dukinfield.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Oldham |
Total Blackout | |
| Oldham |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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boltonbwfc
(@Bolt100Wands) reported
from
Bolton, England
Once again @virginmedia tried to ring you but your customer care is shocking. I know of over 100 people plus in the Bolton area with continuing pixelating on ur TV Service which means you cannot watch TV! This needs sorting ASAP! Shocking service and unacceptable with what I pay!
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Martin McGovern
(@MrMcSmee) reported
from
Manchester, England
Virgin broadband down yet again! 4 months of the absolute worst service I've ever endured. Yet @virginmedia expect me to continue with them on the day of a massive price increase. I'd phone them, but don't really care for waiting an hour to get through for the 20th time #Yay2021
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Ben Heyworth 😷
(@ThisMorningCall) reported
from
Manchester, England
@virginmedia Well it’s just gone down again!!!! 🤬🤬
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Rebecca Wilson 🌈
(@wilsonbecks1) reported
from
Bolton, England
I would be grateful if someone from customer services at @virginmedia could contact me regarding the lack of service received since moving over to @virginmedia
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Clifford Jardine
(@JardineClifford) reported
from
Middleton, England
@virginmedia my package price has gone up again and I'm now paying almost twice as much as a new customer how do I leave without having to call
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Mal Swann
(@MalbiffaSwann) reported
from
Cheadle Hulme, England
@virginmedia Yes it is I regularly check cables and connections but this does not improve the signal in the upstairs of the property at all
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OAFCDambuster #MHFA
(@oafc617) reported
from
Oldham, England
@virginmedia - hi .. your product is struggling to show even 2mbps download in the OL2 area! Is there a problem in this area?
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Geoff Johnson
(@GeoffJonners) reported
from
Bolton, England
Any chance you can sort this picture issue out @virginmedia
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Josh Deegan 💙
(@Josh_Deegan) reported
from
Manchester, England
@virginmedia Yep. Checked all that, used the app and it says everything is great. I called the customer service line yesterday and it said it needed to send something down the line but nothing happened.
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Ben Heyworth 😷
(@ThisMorningCall) reported
from
Manchester, England
Bloody WiFi has gone down yet again!!! Sort it out please @virginmedia £60 a month for unreliable services is a joke
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Liam Laverick
(@LiamRLaverick) reported
from
Urmston, England
@virginmedia literally THE worst internet provider. Nothing but trouble since we switched from Sky. Engineers been out twice and still losing connection constantly. Had to turn off the WIFI to even tweet this 😡
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Pete Vella
(@pete_vella) reported
from
Salford, England
@virginmedia yet another broadband install cancelled at the last minute. Spent 10’s of hours trying to speak to somebody and today I was assured that the service would be connected. Despicable company. Blame COVID all you like, but you’re just completely useless. OFCOM claim!!
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Jonny Barnes
(@jonnybarnes) reported
from
Whitefield, England
Poor TV signal with @virginmedia at the moment, at least the internet seems to be okay
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boltonbwfc
(@Bolt100Wands) reported
from
Bolton, England
@virginmedia an absolute disgrace all night the pixelating of every channel on our boxes plus all Bolton the same! Service Status saying nothing wrong! Sort it Virgin! We pay for a service!
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Josh Deegan 💙
(@Josh_Deegan) reported
from
Manchester, England
@virginmedia Guys, this is happening again today and is worse than its ever been. There HAS to be something wrong with either the router or the cable, as I've done everything in my power to fix it. This is making my job impossible to do and I'm suffering with falling behind because of it
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Martin McGovern
(@MrMcSmee) reported
from
Manchester, England
@virginmedia Do you not understand it is absolutely nothing to do with speed? It's the constant outages! Pretty easy to work out how that is useless to me. Also, yet another outage with fix time tomorrow. Pls don't reply with another useless generic response as they are no help at all.
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Josh Deegan
(@Josh_Deegan) reported
from
Manchester, England
@virginmedia For months and months on end my WiFi has been in and out like the hokey bloody cokey. I've downloaded the signal check app and it tells me signal is great when it's clearly not. Trying my best to work from home but this is causing me unwelcome stress.
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Martin McGovern
(@MrMcSmee) reported
from
Manchester, England
@virginmedia Thank you for pointing out what I already knew about my contract. Do you not have a response in relation to the actual issue?... The shocking service, & the obvious reason why an unhappy customer lacks any real desire to continue being a customer? Irregardless of the increase.
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Clifford Jardine
(@JardineClifford) reported
from
Middleton, England
@virginmedia You have a covid notice saying don't call unless its an emergency so I'm using chat.... 13hrs later still waiting.... customer care and satisfaction has never been a strong point with virgin media
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Josh Deegan 💙
(@Josh_Deegan) reported
from
Manchester, England
Been on hold to Virgin Media for over 30 mins. Internet has been so intermittent for months and this week is the worst I've ever known it. Impossible for me to WFH with it like this. Missing deadlines and not able to speak to service users. Beyond frustrating.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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clementp
(@clement_palle) reported
@Ofcom Dear Ofcom, Virgin Media Broadband is down in SM1 area since 4th Feb and everyday @virginmedia @LutzSchueler updates the ETA to fix on their service status page by 24hrs. Other than that there is no other update.Their tech support has no information
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Bill Billson
(@billsonofbill) reported
@virginmedia It doesn't meet your automatic compensation policy. This does not mean that OFCOM prevent you from compensating. They're attempting to pull a new cable later this month. How do I launch a formal complaint with full subject access request?
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Lander 💙 ACG! #ProEU #FBNHS #FBPE
(@landerking_king) reported
@DermotOLogical @virginmedia Oh, right. My landline number got on some kind of sales database. Was ringing every 20 mins for a couple of months. Haven't had any trouble with the mobile.. yet.
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Mummy To The Max
(@MummyToTheMax) reported
Internet down again. Have had to use my mobile internet all day. When is it going to be put back on @virginmedia? Lack of update is annoying.
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Adam Bennett
(@AdamBen007) reported
@virginmedia utterly hopeless service, I am a new customer, order placed last week, no comms about installation, you’ve said you didn’t have my number (not true) hung up on me 3 times today, engineer calling today (no show) then on 4th call it’s tomorrow? Shall I cancel order?
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Ian Rodgers
(@buckrodgersposh) reported
Hi never did I think I could be so disgusted to call any business out but in my whole life has anyone been as disgraceful as @virginmedia please stay well clear if you are someone who pays every bill on time believe me they will never accept your leaving. Worst business ever
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Chris Roach
(@ChrisRo18666051) reported
@virginmedia I was a Virgin Media customer (apart from a few years in the 2010’s) from the old NTL days. I had no complaint about the service, only the pricing, and the fact that transferring to another company was so difficult.
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Hc
(@Hc80684736) reported
@virginmedia I also love that @virginmedia hasn’t shown any concerns about their staff’s conduct, talk about sweeping it under the rug, no wonder they think it’s OK to upsell instead of help and then just hang up when their shift is over!
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𝕽𝕺𝕾𝕾
(@dad_in_plaid_) reported
@SimplyMcCready @virginmedia It’s awful atm. I hate the 360 tv thing anyway. What’s the point of trying to look like a fire tv
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Saurabh_Penkar
(@saurabh_penkar) reported
@virginmedia @VirginMediaIE @Ofcom Update for everyone: So after 100's of call and constant chase up and 3-4 rescheduled appointments today the issue was resolved which was affecting my place for past 18 days. - Remove from website that states aim to resolve in 7days *part1*