Virgin Media Outage Report in Stockport, England
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The latest reports from users having issues in Stockport come from postal codes SK2, SK5 and SK4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Cheadle, Salford, Hyde, Bolton, Buxton, Stockport, Sale, Bury, Macclesfield, Stalybridge, Altrincham, Wilmslow and Dukinfield.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Oldham |
Total Blackout | |
| Oldham |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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David Bryden
(@Daveyb1974) reported
from
Urmston, England
@nickleeland @virginmedia I asked to speak to someone that could help and got “my supervisor is on 14 day isolation”. Ok put him on the phone as I’m guessing he can work from home? Computer says no! Poor poor service!
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David Bryden
(@Daveyb1974) reported
from
Urmston, England
@virginmedia This is the exact type of poor service I received when I called customer service. The package I am currently on is £89 for a new customer, but £129 for a loyal customer. The response back was “that’s all I can do”. Your response is almost as bad “don’t like it, raise a complaint”
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Jamie McDonald
(@lambtiger) reported
from
Cheadle Hulme, England
Truly appalling customer service from @virginmedia. Due an engineer visit today: he’s just rung to say your call centre raised the job incorrectly and he’s not coming as they don’t carry the stock any more. No apology, no lifeline, no empathy. Shocking.
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
Hey @virginmedia On the phone to your customer service for 80 minutes in total now and counting. Been put on hold for 30 minutes of that. Losing will to live! Pound to a penny you lot cut me off in a minute......
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Steve Bland
(@blandsteve) reported
from
Knutsford, England
@virginmedia Yes. No issues identified.
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Sarah Cassidy 🐝
(@SarahCassidy) reported
from
Manchester, England
Anyone else who gave their details to track and trace suddenly being spammed with fake email accounts, and bombarded with phone calls from fake VirginMedia/BT claiming broadband speeds are up and down?
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David Bryden
(@Daveyb1974) reported
from
Urmston, England
Great work from @virginmedia, your contract has expired, we want you to stay as a customer, we’ll give you the best deal out there! Give them a call, sorry can’t help, you’re on the best package, but we want to charge you £40 a month more than a new customer! #shitshow
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Humps Snr
(@HumpsSnr) reported
from
Stockport, England
@virginmedia Thank you for your response. I have submitted a complaint, although I’ve no response to that either. Our internet is shocking and we’ve got a temp fix outside which needs to be made permanent from 4 wks ago. Paying a lot for nothing currently
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia Hi John. Still no resolution I’m afraid. It’s getting closer to next bill date. Which BTW I’ve received two bills for. One at £27.49 and the other £113.00 and a double bill request which is laughable! I still don’t get why the next gen box is influencing my request. Today please
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Christine Thompson
(@magpiegirl80) reported
from
Bolton, England
@virginmedia we have been trying to arrange our virgin services to be moved to our new house since 23/11/20. We were supposed to get a call back from one of your guys yesterday to help with a self install - no joy. Since yesterday I’ve spent over 3 hours on hold, been.......1/4
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Christine Thompson
(@magpiegirl80) reported
from
Bolton, England
@virginmedia The hold times aren’t the issue. I’d wait happily if I got an answer at the end. The issue is being hung up on after an hour then having a call answered only to have to listen to dead air for over 30 minutes while whoever is supposed to be helping has forgotten to logout ....1/2
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@virginmedia Trying to get some help, on the phone over 30mins. My new bill was overcharged, pls fix it ASAP.
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macauley stephens
(@m_stephens8) reported
from
Bolton, England
@virginmedia is the worst for speaking to an actually person🤯 adding packages unauthorised then making the bill nearly double.. jokers
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Humps Snr
(@HumpsSnr) reported
from
Stockport, England
@virginmedia I don’t. When I submitted the complaint (2nd) I chose the telephone call option, using my home number. I haven’t received any call to date!!
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia It’s NOT an upgrade which I made clear on the phone. Again, no mention of this being the issue.
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia Another issue is if I were to get a phone call in a weeks time I cannot just stop the job I do to answer it. Where will we be then? Having worked for Virgin I know exactly what’s going to happen. This won’t get sorted until my new bill gets paid for services I don’t want ....
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Humps Snr
(@HumpsSnr) reported
from
Stockport, England
@virginmedia What details do you require in any text I send?? Seems a bit odd considering you should already have my complaint and my details 🤔 we’ve established I don’t have a ref number, so further info will assist??
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Christine Thompson
(@magpiegirl80) reported
from
Bolton, England
@virginmedia ....before going to lunch. Your system is set to terminate unanswered calls after just over an hour. This is much more enraging than having to wait in a queue. We’re British, it’s what we do. We DO NOT HANG UP on people. It is beyond rude. #rude #virginmediasuck #stillnointernet
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Humps Snr
(@HumpsSnr) reported
from
Stockport, England
Over 3 hours and counting on the phone to @virginmedia , spoken to 5 different people and put on hold for the 6th time now. Issue yet to be resolved 🤬🤬🤬 #vpoorcustomerservice #timeforachange
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia Bet you anything they won’t I’m sorry to say. Never known a change in contract to take a week. Normally done there and then on the phone. The lady didn’t mention anything about this being the case. What now? I’m not waiting a week I’m afraid.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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sach sharma
(@sachsharma1) reported
@virginmedia i am paying £102 a month and that custom will swiftly be going to @btsport if you dont find a solution
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⚽ 🙌 LUFC Rich 🙌 ⚽
(@shieldgamerx) reported
Hey @virginmedia I am getting a lot of nuicance calls from people claiming to be Virgin Media. Telling me there is a problem with my internet. I know there isn't and I know it's a scam but do your other customers know? Second call this week! #Fraudsters
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Andrew Leyland
(@leyland_andrew) reported
@virginmedia It’s mostly wireless but yesterday it was down completely but I didn’t see a report that their were problems in the area.
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ewan
(@theotherguv) reported
@virginmedia this has been one of the more frustrating mornings I've had. Your complaints team call me, tell me they will transfer to retention team to fix issue -been on hold over an hour in total and keep being passed from team to team and starting from scratch. YOU CALLED ME!
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Mike Day
(@mikedayUK) reported
@virginmedia WiFi has dropped to 5mb and TiVo box won't connect... my service is getting WORSE and can't talk to anyone to help.
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John Lindsay
(@bigjsl) reported
@virginmedia I have never found a way to interact with you BECAUSE I AM NOT ONE OF YOUR CUSTOMERS & I LIVE IN AUSTRALIA. Ring your damn customer. My email is johnlindsay or john.lindsay at gmail dot com. His is not. Easy really.
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sach sharma
(@sachsharma1) reported
@virginmedia Virgin your Broadband is an absolute disgrace. An inconsistent signal which consistently cuts out. It has become an existential threat to me working from home. Whats worse is it is basically impossible to get through to a call centre personnel to resolve
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Mark Pryde
(@MarkPryde) reported
@virginmedia hi. I can currently connect to my virgin broadband but there’s no internet. Any ideas what the issue is?
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Steve Cooper
(@coops_99) reported
@virginmedia They have just called back... they can’t resolve the issue so now waiting for another engineer to call me in the next four hours. Having to cancel meetings to try to sort this out. No confidence it will be fixed..... just ridiculous 🤬
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Christopher Cain
(@Christo11190583) reported
@virginmedia That sounds very professional for a communications company. "We can't help but someone in a forum might be able to" I request that a senior manager calls me.