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Virgin Media outages and service status in Stockport, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Stockport, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 5, 10:34 AM GMT+1.
  • 62% Internet (62%)
  • 18% Wi-fi (18%)
  • 10% Total Blackout (10%)
  • 4% E-mail (4%)
  • 4% TV (4%)
  • 1% Phone (1%)

The latest reports from users having issues in Stockport come from postal codes SK2 , SK6 , SK3 , SK4 and SK7 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 5: Problems at Virgin Media

Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Hyde, Bolton, Stockport, Oldham, Altrincham, Salford, Middleton, Wilmslow, Sale, Ashton-under-Lyne, Macclesfield, Dukinfield, and Hazel Grove.

CityProblem TypeReport Time
Manchester E-mail 50 minutes ago
Manchester Wi-fi 2 hours ago
Manchester Wi-fi 19 hours ago
Hyde Internet 1 day ago
Bolton Internet 2 days ago
Manchester Wi-fi 2 days ago

Nearby cities with recent reports

Manchester

12 recent signals

50 minutes ago
Hyde

1 recent signals

1 day ago
Bolton

1 recent signals

2 days ago
Oldham

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

  • JoshuaBurns
    Josh B (@JoshuaBurns) reported from Manchester, England

    @virginmedia Yes, tried last night and your service status page was actually down. Today I checked and it showed no issues, I run the diagnostic and no issues either. Came back up late this afternoon.

  • birdflu_7
    officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England

    @virginmedia If you want I can send pictures and ALL THE emails .I don't have the time to keep discussing the same situation with yet another virgin media support staff . My time is precious.

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia It works intermittently. When I speak to an advisor they fix the issue at that moment. Then, the next day it’ll cut out again and the process repeats. It was working when the engineer left, but it didn’t last 24 hours. Intermittent isn’t good enough. I rely on you for work.

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia Have you just stopped responding now? Having some system issues?

  • GreenwasBlue
    GreenWasBlue (@GreenwasBlue) reported from Bolton, England

    @virginmedia I've tried the online help to no avail.Just going round in circles. How do I get to book a visit by a human being?? 😡

  • MCR_ADM
    Adam🍺 (@MCR_ADM) reported from Stockport, England

    Been on a live chat to Virgin Media since 9:30. WFH joys. Not much work has been done. But got my bill down. #CozzieLivs.

  • GoaterBilly
    Billy Goater (@GoaterBilly) reported from Strines, England

    @virginmedia well done, after over 10 years with you, Virgin Media have sunk to the their lowest level of service and support ever. Roll on November and the end of my contract. Appalling, ignorant, clueless, almost as bad as BT.

  • gbmcfc
    GLENN (@gbmcfc) reported from Manchester, England

    @virginmedia Well you find I'm cancelling my contract with yourselves, hope you go bust, your customer service team is a shambolic embarrasment. Loyalty works both ways.

  • IggyPup7
    (っ◔◡◔)っ 💛 ɪɢɢʏ ᴘᴜᴘ 🧡 🔜 Doggy Weekend 🐶 (@IggyPup7) reported from Ashton-under-Lyne, England

    @PowerBoar @virginmedia @virginhelp they are as bad unfortunately just changed shape … still same poor up to 20wifi devices connection. and they giving customers their hubs they received from others who returned them regardless faulty or not … it’s terrible 😣

  • AckersStorm
    Chris Atkinson (@AckersStorm) reported from Middleton, England

    @virginmedia when will the broadband issues be fixed properly in my area?

  • SimpaticoGem
    Gemma ≅ (@SimpaticoGem) reported from Walkden, England

    Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

  • he_tompkins
    Hannah Tompkins (@he_tompkins) reported from Manchester, England

    @virginmedia Hi there, I was told I would receive my replacement broadband by today and still no indication of when it’s going to arrive. Any help?

  • nathantalbot
    Nathan Talbot (@nathantalbot) reported from Urmston, England

    (Test) Is anyone experiencing a virgin media Internet outage in B9?

  • rachaelstafford
    Rachael Stafford (@rachaelstafford) reported from Salford, England

    @virginmedia shocking service from you today, I booked an engineer visit for my mum supposed to come today between 12-4 nobody came she’s since called and been told it was a phone call not a visit but still nobody had called. She’s now got to wait till Tuesday for a visit 😠

  • _Hill_J
    Jamie Hill (@_Hill_J) reported from Wilmslow, England

    @Defencebrief @wonkytodger @virginmedia Their download speeds are good but their upload speeds are pretty poor.

  • OldhamBradd
    Bradley Smith (@OldhamBradd) reported from Oldham, England

    Not another outage? #virginmediadown #VirginMediaoutage @virginmedia

  • TTPhoebe
    Phoebe (@TTPhoebe) reported from Manchester, England

    Anyone available at @virginmedia please? Your website is shocking for trying to get in touch with customer services / live chat. Thanks

  • SiManM20
    Simon Manning 🇪🇺 #FBPE (@SiManM20) reported from Manchester, England

    @virginmedia Will do. That was your cue to step in and offer some ‘customer service’ btw.

  • gamepopper
    Gamepopper (@gamepopper) reported from Salford, England

    @virginmedia Oh, my bad. Apparently the wiring outside my house has a fault, someone did come last Monday to work on it,and someone was supposed to work on it for Thursday, but it keeps being pushed back (order ref 55230469).

  • dantheman8t5
    Daniel McDermott (@dantheman8t5) reported from Dukinfield, England

    @virginmedia any idea when the outage will be sorted? I have work to do today

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • VikramRajpara09
    Vikram (@VikramRajpara09) reported

    @virginmedia I have sent you a private message. A rep rang me on WhatsApp just now to tell me: “Internet is down. It will be back up tomorrow.” I explained IN DEPTH the issues to which I was dismissed to be told you’ll recieve compensation as good will. Good will?? I’m a paying customer

  • louie_elliott22
    Louie Ells (@louie_elliott22) reported

    @tizyfv @virginmedia They ain’t bad for me they just give me 150 ping on NaC and 130 on Middle East

  • TomQuante
    Tom Quante (@TomQuante) reported

    @virginmedia You won't answer your phone (apparently this is a tactic you use..?) and I am not paying my increased bill. Cancelled my DD with you so I will let you chase me instead. Your customer service is still terrible

  • philbigdog
    Cmdr Anaander Miaani (@philbigdog) reported

    @virginmedia my neighbour has Gigabit fibre with you, their house is 20 feet from mine yet you claim I cannot be connected to the network. Please contact me on how I can fix this ludicrous error.

  • 306notout
    Matt Fowler (@306notout) reported

    Abysmal service from @virginmedia today, no problem I’ll source broadband from @VodafoneUK instead. 👋👋

  • MachineGunLuk3y
    MachineGunLukey (@MachineGunLuk3y) reported

    @virginmedia will I get compensation from you for being down ? …… I work from home and you are now costing me money for every hour you are down ?

  • lovelylisaj
    Lisa Allen (@lovelylisaj) reported

    @virginmedia hi, my mum got a call supposedly from you about the router being slow. I took over and I don’t think it was legit. They were asking me to switch off the router and put it on again. I ended the call as I was suspicious. Internet speed is fine.

  • IzO_TTV
    IzO (@IzO_TTV) reported

    @virginmedia You have literally the most infuriating customer service process known to the entire universe. I cannot wait to be out of this Devil spawn of a contract. I actually pray for the down fall of this company with a passion. Zero interest in customer needs just straight aggressive sales tactics. Get out of my life seriously.

  • coillteman
    tommier (@coillteman) reported

    @TheMandyGall @virginmedia @rte RTÉ bias, it doesn't suit the governments narrative on whom their very existence depends on. €750,000,000 was a great handout to them. That's ¾ of a BILLION WTF they are beholding to the government who have paid a high price for a PR company which RTE is.

  • stew187511
    ste (@stew187511) reported

    @virginmedia I need some help with my account, recently moved house and had new WiFi installed and your trying to charge me £103 just for WiFi? Not having it