Virgin Media Outage Report in Stockport, England
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The latest reports from users having issues in Stockport come from postal codes SK2 , SK6 and SK4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Manchester, Stockport, Macclesfield, Ashton-under-Lyne, Buxton, Timperley, Oldham, and Salford.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 day ago |
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Total Blackout | 2 days ago |
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Internet | 2 days ago |
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Internet | 3 days ago |
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Internet | 3 days ago |
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Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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Adam Moran (@AdamMoran) reported from Sale, England@dmhprior @O2 Sounds a bit like waiting for @virginmedia to install broadband, albeit they don’t owe me ££. Just general lack of interest in any form of customer service.
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Darren Morris (@morrishgp) reported from Manchester, England@baazz90 @the24hrplumber @SkyHelpTeam @bt_uk @EE @virginmedia Too much that,fed up of paying stupid prices. X
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Keiran (@keiranb1) reported from Boothstown, England@bt_uk I thought virgin media’s customer services was bad but my god bt tops the list, 1st advisor calls me a liar. Then the second one put the phone down on me after telling me no manager will take my call! @MartinSLewis
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amber🧚🏼♀️ (@ambhall_) reported from Manchester, EnglandVirgin media is actually the shittest to be with it never works 🙂
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Joelle Dyson (@JoelleDyson) reported from Manchester, England@virginmedia Possibly THE WORST service I’ve experienced, especially as a customer of 5+ years. I just tried to leave, but customer retentions hung up on me!! You couldn’t write it...
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Dona Saunders (@DoNathan1291) reported from Cheadle Hulme, England@virginmedia @richardbranson Ok...so after being sighed at on the phone by a "customer service" assistant 3 times on Monday evening and after the nice young man came to fix the broadband on Wednesday morning...it keeps going off yet again!!!! Leaving as soon as contract is up!!
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Dan Jones (@Danjones_uk) reported from Manchester, England*sigh* another day another SIP related issue with @vmbusiness. Own the fact that your hubs are not good enough for business use and get something in that is.
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Oh Bother! (@ohbother02) reported from Urmston, England@virginmedia I’ve rearranged for tomorrow, but it shouldn’t take me to chase and keep phoning to correct your customer service failings
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simon jones (@sjonesmcfc) reported from Sale, England@virginmedia Already registered the complaint @virginmedia let’s see if you get back to me 🤔
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Darren Morris (@morrishgp) reported from Manchester, England@mk1plumbing18 @SkyHelpTeam @bt_uk @EE @virginmedia It’s awful, it’s continually buffering! X
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Darren Morris (@morrishgp) reported from Manchester, England@HarrisonHeating @mk1plumbing18 @SkyHelpTeam @bt_uk @EE @virginmedia We had problems with bt trying to cancel a old phone line years ago, none of these providers fill me with confidence x
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Archie. (@alxarchie400) reported from Urmston, EnglandHi @virginmedia do you buy out Sky contracts. I’m not happy with the service I get with them...
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Simon Nadler (@simonandrebecca) reported from Manchester, England@virginmedia extremely disappointed and frustrated that you’ve decided to ‘upgrade your network’ on a working weekday, leaving me with no broadband, tv or phone all day without any prior warning. I’m sure you’ll be expecting me to pay for my day of lost service!
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Dona Saunders (@DoNathan1291) reported from Cheadle Hulme, England@virginmedia Already done that. No problems in the area
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Dan Jones (@Danjones_uk) reported from Sale, England@vmbusinesshelp @vmbusiness F006897332 - it would be helpful if your team in Manila listened to customers rather than taking a robotic approach to support. I had to demand that a firmware downgrade take place - even after they admitted that would fix the issue.
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Careen 'Cici' Smith (@cicismith81) reported from Manchester, EnglandMessage to @virginmedia customer service ya need to retrain ya staff if I have an enquiry there is no need to interrupt me and speak to me like a piece of s@#£ it’s unprofessional and rude
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simon jones (@sjonesmcfc) reported from Sale, England@Helensplaine @virginmedia You will have a 14 day cooling off period to cancel
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simon jones (@sjonesmcfc) reported from Sale, England@virginmedia Yep thought so typical crap service from @virginmedia . Pay for Vivid350 and Get 90mb 💩
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Adam Moran (@AdamMoran) reported from Sale, England@virginmedia I am unsure, things were not as the expected in the road and ‘another team’ we’re going to come back.. We have no existing service.
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Dona Saunders (@DoNathan1291) reported from Cheadle Hulme, England@virginmedia So Internet on and off for a week! No phones working, no xbox, no laptop!! And the customer service assistant SIGHED!! More than once!! Not Happy! Have to wait until Wednesday now for a technician!! Leaving as soon as contract is up. Thanks!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Trans Radio UK "Support Trans Kids" (@transradiouk) reported@JakeGraf1 @virginmedia @VMSolutions_ We are moving away from Virgin to BT as the service has been so awful and customer service refuse to acknowledge there is an issue. Hope you get it sorted
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Stewart Bennie (@1DrunkBarbarian) reportedMight be a wee bit salty because @virginmedia WiFi is about as reliable as a partially sighted guide dog leading a blind man through a mine field. Gonna end up losing wages if their internet keeps going down.
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Sam (@Sam_Rigg1) reported@virginmedia The link doesn't apply to me because I'm talking about a wired connection and already had it plugged in the right socket, and the pinhole reset does nothing. It is not a problem on my end, it is a capacity issue with too many customers using it and it cannot cope.
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Callum (@Tybs_) reported@virginmedia This is the first time I am reporting these issues since they started getting worse around 7 days ago.
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edd (@Edduknow) reported@virginmedia Sorry can you answer my question. You call your self the most reliable network in Britain, where is the evidence of that? Can we see it?
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cristian jaramillo (@mateo301294) reported@virginmedia The agent said that we will have to wait for the call. Because what the house needs is a recable. Saying sorry, does not fix the situation. What is needed is a technician. #CustomerService #badcustomerservice #badservice
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Chloë (@CloopR) reportedApparently not letting customers cancel/even get through to them is quite a trend at @virginmedia. Imagine, a refusal to pay a bill months after months of cancelling and now ruined credit for 6 years! I even have screenshots of my cancellation and they won’t look at them.
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GM Rod (@GMRod_) reported@virginmedia But VM is often the only provider in most areas that offers such high speeds and that’s why people put up with the bad service. Please, please do better.
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Charlotte Graham (@1964Charlotte) reported@virginmedia How was I supposed to get on to the Service Status Checker with no internet? I don't have a smartphone.
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Joee⚡️ (@Joee_Sp) reported@virginmedia customer service are an absolute disgrace, several complaints and callbacks not handled.