Virgin Media Outage Report in Stockport, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Stockport come from postal codes SK2 and SK5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Stockport, Oldham, Cheadle, Salford, Hyde, Buxton, Sale, Bury, Macclesfield, Stalybridge, Altrincham, Wilmslow and Dukinfield.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia Is there an issue in area 20, no TV or Wi-Fi
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David Seale
(@davidseale1985) reported
from
Manchester, England
@virginmedia Yeh I got that the WiFi in my home is fine in the sense that there are no black spots. I have extenders and wireless and wired powerpoints so not an issue it’s the actual speeds I’m receiving that’s the issue.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia In the last couple of weeks, I have had enough now it's a total waste of time, you won't admit that the router is crap, dont take my word for it check out the forums.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia 100s of times total waste of time, set questions & set answers just because they see the speed, they think it is good enough, you charge top rate for crap service especially the router, £500 a year with a £10 cheap router.
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Mark Lee-mellor
(@MarkleeMellor) reported
from
Ashton-under-Lyne, England
@fail_shit @virginmedia That’s why they haven’t bothered to contact me then, glad I left them now and when my phone contract ends I’ll **** them off with that too 👍
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Crypto🃏
(@redjoker1999) reported
from
Urmston, England
@virginmedia I'm seriously thinking of holding my direct debit up. it MIGHT stand up in court now. time of service, against time of service PROVIDED. I'm paying for a POOR, POOR service.
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Mrs Old Tucker
(@lostownos) reported
from
Knutsford, England
By the way, I’m personally fuming that my virgin media WiFi is a big bag of wanking output. I look forward to the customer service response.
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Adam Moran
(@AdamMoran) reported
from
Salford, England
@virginmedia Well no, but the front door was opened... ‘now on the day’ team can’t access our account as you have an ‘area 20’ IT issue. You couldn’t make this up. Totally useless. Now on call to a 3rd person in customer relations....
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia @MarkleeMellor Your team have 1 set of questions and 1 set of answers, looks like another unsatisfied customer for you @virginmedia
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Another night of pure crap gaming, how the hell you get away with this I will never know, so, so, crap hub3 I can't wait to get a decent internet provider in and get rid of your crap superfast superlaggy hub 3 🖕🖕🖕up yours VM.
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Siobhan Duncan
(@ShivDuncan) reported
from
Manchester, England
@virginmedia I’m at work. I couldn’t therefore tell you. However, the issue is with your router, it’s not fit for purpose. It constantly reboots because it has a bug
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Dona Saunders
(@DoNathan1291) reported
from
Cheadle Hulme, England
@virginmedia Same problems again! Router keeps going off. 3 times in an hour. I am paying for a service that I can't rely on. If you do not send a new router, We are leaving. Contract up or not!
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BRIAN CAREY
(@BCAREYDOTCOM) reported
from
Salford, England
@virginmedia Thanks for your reply ..this is just going round the houses... bit just where are the monthly bills that I never receive ....
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toewad1
(@toewad1) reported
from
Salford, England
@Aeroson_ @virginmedia @MarkleeMellor They know the hub3 is crap but they still roll it out, this year Openreach are putting FTTP on my road so Virgin can stick their shite up their ass.., Good luck on the phone.👍
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Katie Pollit
(@katiepollit_) reported
from
Manchester, England
Just literally had the best conversation with a guy called Adam from the @virginmedia cancellations team. Called up to cancel my TiVo box and ended up signing up for another package but also having a proper good 20 minute convo with him about life, like I’ve known him years😂
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia 220down 10up on pc but on xb1 it is 270down but the lag is the problem on Xb1 it is all over the place.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Loads of times, it is the router, that is the problem not the speed, 220 meg goe's in but it is how it come's out.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Like I say it's bad every single day for gaming!!!
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Rachel Heywood
(@rachheywood) reported
from
Stockport, England
@virginmedia I ran the fault test this morning and it picked nothing up. It’s always abysmally slow at weekends but today is worse than ever.
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Mark Lee-mellor
(@MarkleeMellor) reported
from
Ashton-under-Lyne, England
@fail_shit @virginmedia That’s terrible I’m gonna try and ring them, probably get nowhere but gotta try 👍
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ilikeyourDogeggggg!!!💙
(@cainyMufc) reported
@virginmedia There are no lights or any power to the router I can't even make phone calls off my landline so had to use my mobile in the attic, its the only place I get signal. It was one of the fault team that actually said you have no routers. My dad is 64 and alone and can't phone him.
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Artmo23
(@ARTMO23) reported
@ClaireJen79 @virginmedia Claire , your absolutely right, I was for leaving Virgin after 16 years, came home from work, they’d rang and talked the Mrs into another 2 years😭😭 I have been playing text tennis for about 5 months now, text one day, reply 3 days later, if you don’t see the text, tough ****...
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Ant Forrest
(@AntForrest) reported
@virginmedia Yes. I’ve raised another. Nobody been I touch and I raised the original complaint in feb. Still not following your own complaints procedures.
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El Damo
(@__TheSeeker__) reported
WiFi so bad you have to turn off your Amazon echos and phones rendering them useless, to get it to work to watch Netflix. Ladies and gentleman I give you virgin media. Utter ****
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Grant Stevens
(@grantestevens) reported
@virginmedia The engineer did make some tweaks that were supposed to help (which haven't) but did also suggest that modern Apple devices do struggle on the now aged Routers.
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Ann Shorty
(@AnnShortyGriff) reported
@virginmedia This is not the first time I've complained but I haven't been on the website so I'll go there to start a new complaint
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Mary McLeod
(@marydoll71) reported
@virginmedia Shameful customer service. We're all busy.
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Jonny Blaze
(@Spank117) reported
@virginmedia Yeah I managed to find the number, got through to an automated service that said my device was offline and that I need to book a technician.. had technician yesterday and they said account issue... round and round we go.
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Ted Nesbitt
(@TedNesNA) reported
@virginmedia Service back after 8pm after being down about 2.5 hours....
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Anthony McGlynn
(@arm431888) reported
@virginmedia Issue is on wifi speed was 20-30 mbs with old router. Now down to 12-15 with nothing else changing Tech services team were useless and basically blamed me for not understanding how wifi works Issue is that router was meant to improve speeds and connectivity not worsen matters