Virgin Media Outage Report in Stockport, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Stockport come from postal codes SK1 and SK3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Sale, Oldham, Bury, Stockport, Cheadle, Macclesfield, Wilmslow, Ashton-under-Lyne and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
||
| Manchester |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
-
Suzanne & Steve
(@thegallyfamily) reported
from
Salford, England
@virginmedia do you have any shame and are you happy providing poor service. 12 phone calls all cut off at my expense and still can’t answer our query and refuse to ring us back. #simplypoor
-
Michael May
(@mason458) reported
from
Middleton, England
@MickFerry @virginmedia Infuriating. We are going through it at the minute. They want £120 of us a month as a valued customer and a NEW customer gets same package £50 less.
-
Rhiannon Marsh
(@Rhi_Marsh_213) reported
from
Bolton, England
@virginmedia I have had no WiFi for 2 days. I received a card asking me to ring and quote RPBLOCK but I can’t get through on your phone lines. We can’t sign in online because the original email address used is no longer in use. How can I get this resolved? 🙄
-
Bruce
(@brollybruce) reported
from
Dunham Massey, England
@virginmedia Trying to contact him now - it’s tricky but I’m sure you would want to step in and prioritise an issue which is of your own making and leaves someone for 2 weeks bereft
-
Joemoonblue
(@joemoonblue) reported
from
Stockport, England
@virginmedia My router stopped working and no one from Virgin would help I lost my mind and ended up in a mental hospital
-
Laura Lou
(@LunaWitchBitch) reported
from
Manchester, England
Yet AGAIN my broadband connection has gone. @virginmedia this is every single month, multiple times a month and I get old nothing but 'try to reboot your router' every single time. The amount of complaints on twitter alone jusy goes to show how poor your service is.
-
Mal Swann
(@MalbiffaSwann) reported
from
Cheadle Hulme, England
@virginmedia need some help guys got a constant flashing green WiFi light on my hub and I have tried everything to solve it switched off rebooted checked connections everything getting frustrated now. It’s been on for 3 days now
-
Ajay Patel
(@AjayPatel1000) reported
from
Stockport, England
@virginmedia never mind the show, my broadband has been down all day and it’s impossible to get hold of anyone at VM. Please get in touch ASAP.
-
Laura Lou
(@LunaWitchBitch) reported
from
Manchester, England
@virginmedia I have been trying to get through to your customer service for the past 2 days - I need to speak to someone urgently.
-
Leann
(@leannt1984) reported
from
Salford, England
Hi @virginmedia for several days I’ve been messaging you trying to move my services to another address. You can’t speak to anybody, and nobody replies to my messages! Appalling service! I will want reimbursement for the days that my services won’t be available at my new property
-
Emma Roberts;
(@EmmaRobbo_) reported
from
Bolton, England
@virginmedia is there issues with the wifi?
-
Bolton Nurses League
(@nursesleague) reported
from
Bolton, England
@virginmedia can you confirm whether there are any broadband issues in the Bromley Cross area of Bolton as my internet went down at 6pm last evening and will still not connect
-
Clare
(@clareyocs1) reported
from
Salford, England
@AdumF @virginmedia I know Salford had a problem yesterday or day before.
-
Jane
(@j_roddy) reported
from
Urmston, England
Why is @virginmedia so appalling? Broadband been off for 48 hours,but they manage to take their monthly payment without a problem which gets more expensive each month..if your thinking of virgin think again!
-
Bruce
(@brollybruce) reported
from
Knutsford, England
@virginmedia Complete disaster - can you please look on the account and sort out the problem - you have all the authority from the client
-
ROB TOMLIN
(@robtomlin1) reported
from
Sale, England
@virginmedia for the past 18 months I’ve paid £99 a month for the oomph package, just been told it’s going up to £139 a month for same package yet new customers get it for £89 a month! How can you justify this ? Don’t want to leave but no help from customer services
-
rachael mcnally
(@rachaelmcnally) reported
from
Salford, England
@virginmedia what a rubbish service. Trying to request for package to be moved but can’t speak to a person. Now want to cancel....still can’t speak to anyone 😡 terrible service......answer the phone!!!! Been sat on hold for 3 hours
-
CityWookie
(@CityWookie) reported
from
Urmston, England
Impossible to arrange a house move with @virginmedia ! So far website doesn't work. So they tell you to use the contact us chat, which I've sat on for over 4 hours without a response. I've also tried calling, so far more than 3 hours no response or cut off 😡 #poorservice
-
Jane
(@j_roddy) reported
from
Urmston, England
@lIPJIl @virginmedia WFH and self employed with no WiFi...can’t get through to them only automated service...maybe invest more into the company rather than pay your shareholders fat bonuses!
-
Verry Cherry 💋
(@MissVerryCherry) reported
from
Salford, England
@virginmedia I can’t believe how shocking your customer service is ....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Sgt Grumpy Ex Rat
(@RatGrumpy) reported
@mikey_kay1 Mrs G went for Virgin Media Wi-Fi because of the kids Xbox etc & it’s only about 8 ft from the router. I’ve played with all of the settings & tried everything. Just taken it off the wall and it didn’t even capture that Think I’m about to have a Falling Down moment! 😡
-
Tesh Srivastava
(@TeshSrivastava) reported
@virginmedia internet down for the 3rd time in the last 4 weeks. Impossible to speak to human. How do I get a refund and compensation? I want to speak to a person
-
Cookie Trader
(@cookie_trader) reported
@virginmedia I need to be contacted by phone and text on my trip. I also need my voicemails. If I don’t switch in roaming I can’t get these. Virgin’s data fees for the U.S. are vastly more expensive than your competition. I never had this issue with my o2 or Vodaphone contracts.
-
Paul
(@apnicholl) reported
@virginmedia Well, find the customer service absolutely calamitous. I had a letter notifying me of increased costs so I could cancel my service. This was early Feb. Since then I have called about 5 times to confirm the cencellation and each time there is no record, although you record all?
-
Ennui2020
(@Ennui20202) reported
@virginmedia Live chat was interesting 60 mins of my life I’ll never get back, 1 reply every 15 mins, to be told tough, fk off, thanks Md like to say it was a pleasure but it wasn’t, live chat? Misnomer
-
Anne Price
(@morra49) reported
@virginmedia no landline for two weeks, despite numerous phone calls, getting no where , help !
-
Rebecca Batchelor
(@Becky_Batch) reported
@virginmedia I could cry how bad your customer services are. Your call centre staff are TERRIBLE. I have a simple request that I have been trying to get resolved since December and no one can or explain why! I am at the point of DESPAIR
-
Amy Taylor
(@amygtaylor1987) reported
@virginmedia I called today to cancel my Virgin broadband. The reason I am cancelling is my wife sadly took her own life on our house on 16 March, and so I have had no choice but to move out of our house and in with my parents. Despite explaining these circumstances to six…
-
CaptainTinderPants
(@PantsTinder) reported
Im not even ******* lying I was just about to randomly insult virgin media and my Internet shut off.... I now believe in karma, and bad Internet
-
Ummer
(@ummer127) reported
@virginmedia No, I’m calling into the centre now. Sick of thinking about this stupid bill every other week. I’ve literally called around 7 or 8 times only to be lied to every single damn call! How hard is it to do the right thing?! Taking this to @financialombuds or @Ofcom today. Sick of it!