Virgin Media Outage Report in Stockport, England
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The latest reports from users having issues in Stockport come from postal codes SK7, SK2 and SK6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Salford, Stockport, Bolton, Ashton-under-Lyne, Cheadle, Hyde, Buxton, Sale, Bury, Macclesfield, Stalybridge, Altrincham and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Oldham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland @ASBO_Allstar I'm on 350 which is great but the router let's it down, the old superhub2 had much better firmware and an easier UI.
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BBird
(@bizzarebird) reported
from
Bolton, England
@virginmedia But the package I have is old now it doesn't exist. I don't have HD channel for itv2. And pay so much basic phone line and Internet so pay over odds. Price increases on an outdated package. You think 10 years as a customer I could upgrade my package to a current TV one
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Ajay Parekh
(@ajayparekh68) reported
from
Ashton-under-Lyne, England
@virginmedia absolutely appalling service, 39min and counting trying to close an account I haven’t used for three months, on hold for 11min now.
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@fittdr @virginmedia I'm hearing good things about @Plusnet on the customer service side, but it's the TiVo I'd miss, we are seriously considering @NOWTV broadband and TV as we already use them for sky movies but need to investigate if we (the wife) can watch @emmerdale and @LoveIsland 🤣🤣
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Karl
(@MrKarlEdgar) reported
from
Stockport, England
@virginmedia It's over both, if reset my box and it's back on but DEAD SLOW like it barly loads pages
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Stephen Howson 🇾🇪
(@MrStephenHowson) reported
from
Glossop, England
Seen as our internet is STILL not working in the office and @virginmedia only help residential problems. It’s time to leave their shitty internet behind. Try @TelcomUK
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Mike Astro Mckenna
(@MikeM0309) reported
from
Salford, England
@virginmedia No they wont.... I was on hold for over 3o minutes before someone answered and when he did he said he'd give me a default Password and then he hung up.... wtf. Your customer service and service full stop is an absolute joke!
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland Thanks for the advice both you and @ASBO_Allstar have said a similar thing so I guess it's a negotiation down in price with a new router to fix @virginmedia crap hardware.
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Mike Astro Mckenna
(@MikeM0309) reported
from
Salford, England
@virginmedia Still the same. Can't sign in on your website.
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Jennie Roach
(@Jenniepenny30) reported
from
Stockport, England
@virginmedia No, a complaint has been made
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Simon Bell
(@simon_bell86) reported
from
Manchester, England
@virginmedia Hi, done a few tests and reset router etc and it’s still the same. Speed drops on Ethernet and wireless. It’s very intermittent though. It can be fine for a couple of hours and then have a few minutes of really slow speeds.
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Laura Donnellan
(@ImLauraa) reported
from
Oldham, England
@virginmedia Well we don’t have a tracking number and we haven’t heard anything back since we returned the faulty phone. We also tried the text messaging service but also takes ages to get a reply.
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia There are some issues with the tv, some channels are completely un watchable, channel 4 HD & +1 for the moment, I will check the rest
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia It was affecting the wireless connection on and off for over 6 hrs to the point where I switched wifi off on my phone! I'll not hold my breath for today but I'll certainly be in touch if this problem Carrie's on today!
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Jennie Roach
(@Jenniepenny30) reported
from
Stockport, England
Another awful encounter with @virginmedia on the phone this evening and still none the wiser about my outstanding refund!
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Mike Astro Mckenna
(@MikeM0309) reported
from
Salford, England
@virginmedia For days now I have been trying to sign in to my account to no avail, so let me say if you have not sorted this problem soon then I will NOT be paying you, I will NOT be contacting you and I will NOT be answering any calls from you. I'm sick and tired of this SHIT.
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Simon Bell
(@simon_bell86) reported
from
Manchester, England
@virginmedia Yes I’ve done that several times and there’s never any known issues
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Ed
(@pedal_pushin_ed) reported
from
Manchester, England
@virginmedia not working - again. 2nd night in a row. Good job it doesn’t cost a small fortune a month or anything. #shite
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stacey mcnulty
(@sjmcnulty1981) reported
from
Ashton-under-Lyne, England
@virginmedia been a customer for 2 hrs and already rang up twice complaining. Was told I would get movies free for 3 months, I have the email confirming it yet customer service are saying they have no such email and I’m not entitled to it.currently on the phone to them #nothappy
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Jennie Roach
(@Jenniepenny30) reported
from
Stockport, England
@TaraqMahmood @virginmedia Very true, they r awful hence why I left them and now they are holding my refund without any cause 😤
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jaimz w
(@WJaimz) reported
@virginmedia @virginhelp I mostly use wifi but when i do go out and away from wifi it never switchs to cellular. It used to if i rebooted my phone but it didn't this time. J
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Ellie
(@ellieroof) reported
@virginmedia Your customer service line is absolutely despicable, have been calling yourselves for months regarding the broadband and how it never works, finally got through to someone today after being cut off numerous times due to there being ‘issues in my area’ - for months?-
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☾ 𝕷𝖆𝖓𝖆 ☆
(@LanaPeswani) reported
@virginmedia The customer service associate (CSA) asked if I wanted to take VM with me to my next home, saying the movers dept was closed that day and I'd have to call back. I said no, I did not want to take my services with me and ended the call assuming the account had been closed (contd)
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Jane Common
(@JaneCommon) reported
@virginmedia My Virgin TV package is great but I have spent hours of my life on hold to your customer services department and I am frustrated I have to go through that again, at a financial and time cost to me, when the mistake is yours. Or do you have someone I could email?
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Thomas Faull 🏳️🌈
(@tomfaull) reported
@virginmedia I have spoken to them many times, and it just goes round in circles. They arrange another appointment, they come out, find the problem, escalate it. Nothing gets fixed.
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Karl Whitehouse
(@karl_whitehouse) reported
@virginmedia No and noones showed up again! Joke this is called customer services numerous times too @financialombuds
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𝕄𝕁ℂ
(@MC40649014) reported
@virginmedia so yesterday all the Channel 4 channels weren't available (not a big issue I can use All4) but since they came back last night none of the channels will show subtitles. Will this be fixed at all?
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Ellie
(@ellieroof) reported
@virginmedia explained to the man on customer service today that the Wi-Fi doesnt work at all upstairs, and his response was to add a bundle on for £5 a month to get a booster. Why should my household have to pay for a booster? We pay £85 a month for a package that includes -
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hilary Millington 🏳️🌈
(@hilarymillingt) reported
@virginmedia Hi. I have had no sound on Channel 4 since yesterday, other channels are OK, can you help please
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Thomas Faull 🏳️🌈
(@tomfaull) reported
@virginmedia I believe so, Virgin/Avonline contacted the council over a month ago to dig up and fix it, yet nothing has happened.