Virgin Media Outage Report in Stockport, England
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The latest reports from users having issues in Stockport come from postal codes SK2, SK5, SK4 and SK1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Buxton, Stockport, Oldham, Sale, Bury, Macclesfield, Bolton, Stalybridge, Altrincham, Wilmslow, Salford, Dukinfield, Hyde and Irlam.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| TV | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
Oh my god @virginmedia you installed our super fast 500mg broadband this week and since then we have had HALF the download we had before. You are impossible to reach by phone. Been on hold for over an hour to be cut off. Today zero internet. Sort it out or we cancel. #hopeless
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
For the second time today @virginmedia we have no #internet. Your super fast broadband is super slow. Your customer service is non existent. We have rang all week. Every day. Have not spoken to a human. We are cancelling your awful service. People #beware of #vigrinmedia.
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Alan_MPS
(@AlanStockton11) reported
from
Salford, England
@virginmedia think you need to understand your customers are your business shocking speaking to your so called customer service team today didn’t care that my service has not worked now for a month, after a so called engineer was in my home for 5 mins saying all working 😢
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David Davo Gray
(@Davogray) reported
from
Stockport, England
@virginmedia Yes I’ve done all the checks I’m supposed to do and it’s still not working.
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Pamela Carter
(@pcjcarter) reported
from
Manchester, England
@virginmedia better sort their service out before 9pm for the #HandsmaidsTale 🤬🤬
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Andy Powell
(@p0welly) reported
from
Oldham, England
@IanSlaterPhoto1 @libertygal72 Nope, the bank issue you a new PIN, it's not the same as knowing what your old PIN was. The issue isn't do much the post, it's storing passwords in plain text which @virginmedia have repeatedly claimed they don't do.
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia But it keeps happening time after time and it is so difficult to get through to a human being (someone in a call centre in India) & when you do there’s no explanation of why it keeps happening. I run two small businesses and am reliant on a god quality reliable internet service.
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Stan Hall
(@StanHall20) reported
from
Macclesfield, England
@allisonpaul_ @virginmedia It is bad I understand they are only trying, but #dontlie #telltruth
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David Davo Gray
(@Davogray) reported
from
Stockport, England
No internet again @virginmedia must be an idiot to pay £51 a month for this crap. Not for much longer.
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knowmadiqx2x
(@knowmadiqx2x) reported
from
Manchester, England
@JZief @virginmedia M19 levenshulme down too #virginmediabroadbandblues
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Sean Doyle
(@SeanDoyle2) reported
from
Manchester, England
@virginmedia your customer service is appalling. You’ll be losing this customer.
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia Said it would be fixed by 3pm - here we are at half four & still no service.
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Shaun
(@shaunbentley) reported
from
Salford, England
@virginmedia just spoke to, hands down, the rudest child I’ve ever spoke to. Morgan in the cancellations department. Seriously he was lucky we weren’t face to face. Little brat.
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David Davo Gray
(@Davogray) reported
from
Stockport, England
@virginmedia Thanks. I’m doing online checks at the moment. There are no problems in the area according to your checks. Just seems to happen a lot. It’s very frustrating and trying to speak to someone takes forever.
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
@virginmedia And just to be clear. I’m fine with things not working properly. That happens. I’m not fine with a total lack of customer care.
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
@virginmedia Yes I don’t think so. You are certainly not marching with us. You haven’t replied to my tweets, answered my phone calls or made any effort at solving our problem. We upgraded to 500mg this week & have nothing but problems. Currently no internet. Thank god for @EE
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
Thanks EE. Do you do home broadband cos @virginmedia are shockingly bad and has the WORST #customerservice I’ve had the misfortune to experience. #jobsworths apparently the machine Einstein “won’t let them” send out an engineer to fix the prob they caused.
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
@virginmedia Your ‘efforts at customer service’ don’t appear to be working since I’ve not had a reply to my last tweet or Facebook message. But I am nothing if not persistent so I WILL keep trying until someone at virgin takes responsibility for offering some customer service #virginmedia
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia Finally got through. Total loss of service - not expected to be fully back on until 29th of August! That’s nearly a week! Your service is appalling and you have the gall to be charging more. We will be looking at changing suppliers immediately.
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Andy Powell
(@p0welly) reported
from
Greenfield, England
For the live of God @virginmedia stop digging and fix your bad practices.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Raʾs Al-Ġhūl
(@Azard3) reported
@virginmedia My internet has been down since midnight I’ve checked the status page, did the test everything says it’s fine. Still no internet
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James Finegan
(@_JamesFinegan) reported
@virginmedia currently getting quite slow speeds in the TW8 area and I can't access the servicd status checker on your website? Is there an ongoing issue?
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rosieomara
(@rosieomara2) reported
@virginmedia Phoning is not only stressful, it’s frustrating and emotional when talking about money right on top of Christmas too, I am so drained with it all. I need to cancel it as to not ever talk to any of you incompetent team ever again.
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Banu
(@BanuBiba) reported
@virginmedia What’s the point of checking when you keep pushing the fix time back. Now it says 21:00 14/12 that means 4 days with no internet!
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ConcernedCitizen
(@Concern51399133) reported
@virginmedia One is telling me that I have to pay to upgrade, another is telling me I do not. Also they are trying to upgrade the boxes before I would get the remotes. Not very good service for someone who has been a customer for years.
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ジェニファー 🍼
(@JennyBandicoot) reported
The year is 2021 and my Xbox gets 30mb/s max with this brand new @virginmedia super hub. I don't get it.. cos every other device is fine. But it's just my Xbox that sucks whereas it was fine with the older hub. It's 2012 all over again where the super hub is flawed with consoles
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carole
(@dcxangel) reported
@virginmedia I called and was told to call back in 2hrs as your systems are down!! The problems lately have been dreadful
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Nadine Dixon
(@nadinedixon123) reported
@virginmedia Can you please raise a complaint as I’ve just had a call to say the install is now booked for the 7th Jan. I asked for an email address to make a complaint and was just told to go online which seems almost impossible to find a contact so would appreciate you raising please
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Caby
(@8a2ad5fdafb9474) reported
@virginmedia Just rung them again waste of time no one available till Thursday will. .ending contract in January my self on Network 3 no problem
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Sukhdeep Rehal 💙🇬🇧🇮🇳
(@sukhdeep_rehal) reported
@virginmedia It's a (not) superhub 3. So the light that is usually solid red to indicate modem only mode is flashing green. The automated line is saying there are no issues, but the website (when it works!) is saying there are.