Virgin Media Outage Report in Stockport, England
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The latest reports from users having issues in Stockport come from postal codes SK1, SK2, SK7 and SK4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Salford, Macclesfield, Stockport, Bolton, Dukinfield, Hyde, Irlam, Wilmslow, Altrincham, Sale, Knutsford, Stalybridge and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Oldham |
Wi-fi | |
| Manchester |
Internet | |
| Salford |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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Nick Poynton
(@reg14reg) reported
from
Bolton, England
Hi at @virginmedia do you have a contact email address for complaints. Your internet service over the past month has been absolutely awful! Pay for 350mb broadband and currently at the moment having it drop maybe 10-15 times a day and lose all connections.
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The Real Guy Gardner FBPE
(@guy140771) reported
from
Salford, England
@harrisonmp They wrote to me about my complaint saying they’d been trying to contact me, they haven’t unless they’re still using the wrong mobile number which I’ve informed them about. We’ll ignore the fact that my landline is with them. I just wish someone @virginmedia would take ownership
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Simon Flanagan
(@Flanagan1Simon) reported
from
Manchester, England
@virginmedia why send texts to customers saying the problem with your broadband is resolved when it obviously isn’t! Left hand, right hand, you know the rest #overpromisemassivelyunderdeliver
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia what a rubbish service they now provide, new Hub 4 supposed to be technically advanced always crashing, hopeless service, do not subscribe join me #leavevirginmedia media
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Nathan
(@nathangreen101) reported
from
Ashton-under-Lyne, England
Hey @virginmedia why is my WiFi not working?!
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The Real Guy Gardner FBPE
(@guy140771) reported
from
Salford, England
@virginmedia Thanks for your reply. Your @virginmedia text bot clearly stated your aim for a human to ring me back within 4 hours - it’s now over 120 hours. May I suggest you update your message, also can you confirm I’ll receive the promised phone call or should I cancel my subscription?
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Jimmy McLaughlin
(@longsightjimmy) reported
from
Stockport, England
@virginmedia internet was down in Heaton Norris this morning #SK4 but back again now #FYI
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john slater
(@johnslater613) reported
from
Manchester, England
@virginmedia loosing connection again today the router seems to keep resetting its self have not had constant connection for weeks. You keep saying we need to send signal to router ???
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Tony Jacobs
(@tonyj01) reported
from
Manchester, England
@DawnBly68 @MartinSLewis @virginmedia They make more money with their present commercial stance - loyalty is NOT valued, the new customer is king. So become a new customer.
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia Beyond belief since the link provided doesn’t work. I’m sorry but @virginmedia is a failing company with poor technology. I could never recommend them to anyone, Hub 4 failed again today, so unreliable it’s a joke
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@virginmedia Trying to get some help, on the phone over 30mins. My new bill was overcharged, pls fix it ASAP.
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BBird
(@bizzarebird) reported
from
Bolton, England
@virginmedia No i can't see it, scan says no issues as the issue is only with WiFi. It's down again its insane. Doing full reset to factory setting see if that helps. But no link to report fault on my account
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Joe
(@JoeHolmes1994) reported
from
Bolton, England
@virginmedia are a bag of ******* shite. Mis-sold me broadband and then then told me I was lying ahaha. It’s on recording ***, go **** yourselves you bunch of *********
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Connor Unsworth
(@ConnorJUnsworth) reported
from
Salford, England
@virginmedia finally after 1:10 mins on the phone. We have a possible resolution. Whilst the tech on the line was very apologetic and helpful, the waiting, lack of response and overall service is appalling.
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Mike Mee #FBPE
(@Mug_UK) reported
from
Stockport, England
@PThexton @virginmedia They closed down the Stockport branch too. Maybe there's a "why do I have to pay for a phone line" page within their FAQs ...
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Tracy Dewhurst
(@TracyDewhurst) reported
from
Ashton-under-Lyne, England
@virginmedia Can anyone tell me the best way to get in touch with virgin media to resolve a billing issue. Phoned them on several occasions and still no resolution.
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The Real Guy Gardner FBPE
(@guy140771) reported
from
Salford, England
So @virginmedia it’s now 48 hours I’ve been waiting in this queue for a call back. I’d appreciate a response before I cancel my package!
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Tim Marner™
(@timmarner) reported
from
Bolton, England
@sitcomsoldiers @virginmedia I’m hoping they apologise and give some compensation but not holding my breath mate, what a serious waste of time their customer service is.
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BBird
(@bizzarebird) reported
from
Bolton, England
@virginmedia what's the best way to report a fault without having to go to offshore fault peeps and go through off the turn off switch on again? My WiFi is horrific, and only affects WiFi intermittent service and it disables. Done all the usuals it's knackered WiFi on router.
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Ric Michael
(@RicMichael) reported
from
Manchester, England
@virginmedia Still awful. No ones got back to me and the wifi is crumbling
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lorcan O'Neill
(@forksinthebag) reported
Has anyone got recommendations for a replacement router to use instead of the default Virgin Media one? I've hit the point where it's maxing out the number of devices it can support concurrently (which is low) and it's being super buggy
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David Ralphson
(@dralphson) reported
@virginmedia im experiencing poor Internet speeds. Their is no one to deal with this issue apparently
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[_4c 75 63 79_]
(@_XoDaRap_) reported
@virginmedia Can I ask how does anyone ever leave Virgin Media? I have telephoned to cancel my contract 4 times this week, and each time I just get cut off. I also sent a cancellation request via letter by recorded delivery and NOTHING?
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Crafty Cavy by Kay Dudman
(@craftycavykay) reported
Oh no @virginmedia I was told my account would be upgraded, so I specifically asked if I would keep all the recordings I’d made. I was told “yes”. Of course, they’ve all gone. You can take your box and your broadband and I’ll go to someone with better service. Very disappointed.
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gavin
(@gavin53510743) reported
@uzy1990 @virginmedia @VirginMediaNews Virgin media sort this out! You cannot reasonably charge people for not being able to provide a service! Terms or not it is wrong!!! You shouldn’t be penalising people for moving house! Shameful practice!
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Teganlea
(@Teganleaaa) reported
@virginmedia My WiFi connection is so bad that I’m having to use my phone connection. My phone shows I am “connected” to the WiFi but then can’t do anything at all on my phone or iPad. I’m paying over £100 for virgin and £90 for my phone, it’s just unacceptable
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Niklos Karaboudjian
(@karaboudjian) reported
@virginmedia The “run kit test” isn’t available on the app which indicates a problem, I have spoken to agents and they fixed something last night without providing an explanation. Only for internet to go down again a few hours later. I’m tired of it all.
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Mr Bing
(@Christian_Bing) reported
@virginmedia They made some noise and sat in the van smoking… the work that needs to be done is improving this shoddy situation… awful service!
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Jordan
(@JordanSMonk) reported
@virginmedia I’ve done this a few times and it just says there are no issues and to just make sure everything is connected properly. Highly unlikely to be renewing my contract when it expires in March.
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ShaniAnimal
(@ShaniAnimal) reported
Phone again hub reset to factory settings. Shouldn’t get any problems now leave it a week if still the same phone us. @virginmedia yep still the same since Monday bored now paying for something that I’m not getting full service of should have left when I said I wanted too in June