Virgin Media outages and service status in Stockport, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 6 outage signals in the last 24 hours around Stockport, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 11, 4:58 PM GMT+1.
- Internet (64%)
- Wi-fi (22%)
- Total Blackout (4%)
- E-mail (3%)
- TV (3%)
- Phone (3%)
The latest reports from users having issues in Stockport come from postal codes SK2 , SK7 and SK6 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 11: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Salford, Stockport, Wilmslow, Macclesfield, Oldham, Ashton-under-Lyne, Dukinfield, Hazel Grove, and Sale.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 1 hour ago |
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Internet | 6 hours ago |
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Internet | 7 hours ago |
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Wi-fi | 8 hours ago |
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Internet | 12 hours ago |
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Internet | 19 hours ago |
Nearby cities with recent reports
23 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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Hannah Tompkins (@he_tompkins) reported from Manchester, England@virginmedia Hi there, I was told I would receive my replacement broadband by today and still no indication of when it’s going to arrive. Any help?
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Scott Henderson (@Hendy14) reported from Salford, England@virginmedia Is there a problem with your phone system? My Mum has been trying to call for 24 hours on numerous occasions to change package but gets cut off every single time. Your mentions suggest this is happening to lots of others too. Can somebody arrange a callback please?
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officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England@virginmedia I have numerous emails of my complaint , all of them paying lip service so to speak .
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Bradley Smith (@OldhamBradd) reported from Oldham, EnglandNot another outage? #virginmediadown #VirginMediaoutage @virginmedia
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Dave (@bigdave22003388) reported from Manchester, England@virginmedia im guessing technical support ain’t working ? Got no tv and can’t get any help
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Sean (@SeanKeyes) reported from Manchester, England@virginmedia I was heavily sold a renewal based on an engineer installing+configuring everything as we are meant to have the fastest Wi-Fi possible.I installed it and no sign of an engineer,no follow up from Virgin. As per usual.Was also sold some ‘VIP service’ line that’s never been shared!
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Laura May (@Laura_May_Ness) reported from Manchester, EnglandHi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia I have phoned you at least 10 times this week. I’ve had a visit from a technician. My Wi-Fi still doesn’t work. I rang up AGAIN in the last half an hour, after waiting for 30 mins to speak to someone, they said they had ‘system issues’ and hung up on me. (1/3)
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Jamie Hill (@_Hill_J) reported from Wilmslow, England@Defencebrief @virginmedia I, too, am a previous virgin media customer. They put the price up ridiculously. When I asked to renew the contract at the price advertised online, they refused. So I left. At which point I was bombarded with offers. Not a good way of treating customer or doing business.
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Mark Armstrong (@mark001282) reported from Manchester, England@virginmedia As I say. I don't like publicly shaming a company that was once good. But your customer service is an absolute disgrace
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Mark Armstrong (@mark001282) reported from Manchester, EnglandEvery time speak to @virginmedia @Virgin customer service I die a little bit inside #emogirl
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Mike Chilton (@thechilledpanda) reported from Bramhall, England@virginmedia Unbelievable, you've sent me a dongle to connect a landline too the broadband on the 6th , so the phone line isnt going to work, though not much help on 150 as they abruptly cut you off. Website is also down.
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🐝Louise🐝 (@louaze) reported from Manchester, EnglandSkysports app with virginmedia login hasn't been working today so having to old school "watch" via live updates here. HORRIBLE way to sit thru that 8mins!!
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Reece Jordan Doonan, RN (@Lerounxi) reported from Salford, England@virginmedia can you confirm if there’s active engineer trying to rectify the service outage Manchester (M30). Widespread issues reported according to your service outage on website ?
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England@virginmedia In the orders and appointments section it says there are none. The text I have received confirming the appointment and threatening me with a £25 fine is different to the one offered to me by your customer services.
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Kerry Louise (@KerryKez7) reported from Urmston, EnglandDon’t ever get Virgin Media internet/WIFI it’s SO garbage & keeps going off especially when your watching something WTF & apparently it’s the most up to date & according to them it’s the best NO it’s not plus it’s expensive for being SO c**p 🤬💷😤
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Paul Terry (@SurrealPaulT) reported from Manchester, England@virginmedia hi Virgin. We had an outage of broadband and TV services beginning 23rd Sept which lasted for 4 days. At the time we were told we would be compensated for this loss. As it hasn't come off our latest bill, how do we claim?
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Definitely not Elon Musk (@twiddlemeister) reported from Cheadle Hulme, EnglandProbably consider an unlimited tariff at some point to make up for when Virgin Media goes down.
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Josh B (@JoshuaBurns) reported from Manchester, England@virginmedia Yes, tried last night and your service status page was actually down. Today I checked and it showed no issues, I run the diagnostic and no issues either. Came back up late this afternoon.
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johnsonhomes (@johnsonhomes2) reported from Sale, England@virginmedia If that was the only issue than yes that would be the logical next step. But as you’ll see from the previous tweets and email sent on Wednesday it isn’t. All the issues need dealing with in the round or otherwise I’ll have to cancel and go back to sky.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SJL (@lambypies) reported@Stsantek @virginmedia Yeap, happened to me too. I asked on the phone if there was any evidence of this "Contract" The call handler said point blank it didn't matter. The really annoying thing is the actual broadband is really good. Fast, reliable and only the odd day down for maintenance.
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Ana Cristina ϟ (@_AnaCristina_) reported@virginmedia can someone please help with my broadband, it has now been own for 2 days
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Jenny B (@Myfourjoys) reported@virginmedia I’m not happy with yr internet service. Every day this week there has been a loss to my service and this is happening weekly. There has been times when I’ve thought it’s an outage! NO SERVICE NOW SORT IT OUT PLEASE 😡
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Prab 🏴 (@Prab188) reportedThird time in the space of about 3 ish weeks that my WiFi has gone down again. Why are you so ******* dogshit @virginmedia??
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Ana Cristina ϟ (@_AnaCristina_) reported@virginmedia It's been an outage on and off but now it's outage is fixed I'm still not connected
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Reeni 🇯🇲 (@__neerihs) reported@virginmedia I have checked. There were outages and it’s now apparently fixed. Yet I still have no service. So I can’t watch tv, can’t use my tablet, my daughter can’t use her tablet and I can’t work next week. What fabulous service!
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Ross Tristram (@rosstristram) reported@Ofcom @Ofcom trousered £28m for themselves. Just as bad as @virginmedia 2 peas in a pod
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Dr Rajab (@RajabGhandour) reported@Stsantek @virginmedia All are same cases. They are horrible to deal with and you end up in constant loop with them!
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Christine💙 (@jaluch) reported@virginmedia I am waiting for a phone call from your rep. Will contact you if problem not solved, so far not happy with the response with your service
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Mystic Falls (@Avat_it) reportedVirgin Media. Why is my wifi not working again 3rd time in three weeks