Virgin Media outages and service status in Stockport, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 8 outage signals in the last 24 hours around Stockport, including 8 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 8, 9:33 PM GMT+1.
- Internet (61%)
- Wi-fi (17%)
- Total Blackout (16%)
- E-mail (3%)
- TV (3%)
The latest reports from users having issues in Stockport come from postal codes SK2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 9: Problems at Virgin Media
Virgin Media is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Altrincham, Sale, Oldham, Stalybridge, Buxton, Wilmslow, Salford, Macclesfield, Stockport, and Ashton-under-Lyne.
| City | Problem Type | Report Time |
|---|---|---|
|
|
7 hours ago | |
|
|
Wi-fi | 7 hours ago |
|
|
Internet | 7 hours ago |
|
|
Internet | 9 hours ago |
|
|
Total Blackout | 11 hours ago |
|
|
Internet | 16 hours ago |
Nearby cities with recent reports
20 recent signals
6 recent signals
3 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
-
johnsonhomes (@johnsonhomes2) reported from Sale, England@virginmedia The guy I spoke to at VM yesterday said that she wouldn’t be eligible for a “disabled” phone line to be installed because it wasn’t claimed when they dug the front garden up 18 months ago. We were never given this as an option at the time, if we had we would have insisted on it.
-
Helen Hurley (@HelenMHurley) reported from Manchester, England@virginmedia great customer service from your engineer Pete this morning. Polite, knew his stuff and a credit to your company. 10 out of 10. Would recommend yourselves.
-
Chris Atkinson (@AckersStorm) reported from Middleton, England@virginmedia when will the broadband issues be fixed properly in my area?
-
Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia I also don’t need to monitor the quality of my broadband, I already know it’s awful. I don’t understand how that would help.
-
яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported from Oldham, EnglandIs the WiFi down for anyone else in the #OL9 area? #Oldham #VirginMedia
-
Mike Chilton (@thechilledpanda) reported from Bramhall, England@virginmedia Unbelievable, you've sent me a dongle to connect a landline too the broadband on the 6th , so the phone line isnt going to work, though not much help on 150 as they abruptly cut you off. Website is also down.
-
Mark Armstrong (@mark001282) reported from Manchester, England@virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.
-
Mark Armstrong (@mark001282) reported from Manchester, England@virginmedia you have caused me nothing but hassle for months now. Your customer service team are completely useless.
-
Rach (legacy fan) (@Miniboom2) reported from Salford, EnglandAh @virginmedia with this up and down service today you are really spoiling us!
-
officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England@MartinSLewis I'm not sure if you can help me but here goes , in August I ended my contract with @virginmedia & to cut a long story short they still owe me £87 .+ They sent me a cheque in my maiden name so I returned it with a second copy of my marriage cert same as in 2015 1.
-
Nick-crack-a-way-Nick-crack-away (@Justnick752) reported from Manchester, England@virginmedia My hub 4 has a flashing red light and states that No RF signal is found. What does this mean in English please? Keeps happening, no tv, broadband or phone.
-
Rachael Stafford (@rachaelstafford) reported from Salford, England@virginmedia shocking service from you today, I booked an engineer visit for my mum supposed to come today between 12-4 nobody came she’s since called and been told it was a phone call not a visit but still nobody had called. She’s now got to wait till Tuesday for a visit 😠
-
Richard Ashton 💙🇺🇦 (@Rik_Ashton) reported from Ashton-under-Lyne, England@SkyUK My Sky package is slowly edging up. Some new customer deals from a couple of years ago have worsened discounts but... I'm still around £30 a month better off than when I was with Virgin Media. Never going back.
-
Mark Armstrong (@mark001282) reported from Manchester, England@virginmedia Don't give me your copy and pasted waffle. You have done nothing to help. You have been an absolute thorn in my side! "I'm so sorry you feel this way" is such an outdated and terrible response from a marketing point of view btw.
-
Stephen Mackenzie (@StevomacMUFC) reported from Ashton-under-Lyne, England@virginmedia Hi, I’m trying to raise a complaint online but I’m not receiving any acknowledgment. Is there another way I can raise my complaint? Thanks
-
Sam (@Samuel_J_Mc) reported from Timperley, England@virginmedia customer service is so ****. They just transfer you round to different departments
-
Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported from Manchester, England@nrgloz @virginmedia Your paying 75% of what we are for 35% of the d/speed there. Neighbour has just switched to Brsk - it’s full #fttp so 1Gb both up/down rather than the 52Mb UL Virgin offer via DOCSIS. £40pm
-
Billy Goater (@GoaterBilly) reported from Strines, England@virginmedia well done, after over 10 years with you, Virgin Media have sunk to the their lowest level of service and support ever. Roll on November and the end of my contract. Appalling, ignorant, clueless, almost as bad as BT.
-
Alec Holloway (@HollowayAlec) reported from Stretford, England@virginmedia is unbelievable that our Internet is so poor, trying to contact someone via phone on numerous occasions waiting for over 45 minutes to speak with someone. Still haven't been able to get through to anyone.
-
officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England@virginmedia If you want I can send pictures and ALL THE emails .I don't have the time to keep discussing the same situation with yet another virgin media support staff . My time is precious.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Oisín (@Usheen1) reported@adrianweckler The question is will their router support modem mode? Virgin media hub 5x is a dud
-
Chris Hobbs (@obbsie) reported@AEthelswin @virginmedia Ah. Thanks. Trying to speak to customer service. Been three hours now.
-
Lorna Willins (@LornieWillins) reported@virginmedia A very helpful guy in the 02 shop helped me out. If you can please pass on you need staff covering phones, I have spent hours & hours yesterday & today, I should not have to leave my home to get the answer in minutes. The service is disgusting
-
sam ☄️🔥🏳️🌈 (@cleantethemiser) reported@virginmedia is there a power outage as some of my channels are missing such as Sky Crime, U & Gold? I've been on the ChatBOT for three hours with no reply and no answering the phone.
-
David Kirk (@veyron_fan) reported@hamchester44 @_HenryMill You don't get why people are so into it. Did you see the price of f1tv? It's literally a fraction the price of Sky.... If you don't have a classic TV service like Sky or Virgin media, which many don't, you're only option is rubbish NowTV sports pass for over £30 a month!!!
-
Amy Heppingstall (@AmyHeppi) reported@virginmedia That’s all you ever do look into it never any action it improves for a few days then terrible it used to be such great service where has that service gone??
-
CaperZz (@zZrepaC) reported@virginmedia what ******** is going on, i have neen on hold for 1 hour an then the bot tells me there is 177 minutes wait an puts the phone down! Whatsapp chat doesnt work nore webchat an also ZERO info from socials on what is going on!!!!!!!
-
Jordan (@JordanPsych_) reported@virginmedia ever since last Thursday I've been getting high ping issues on call of duty and this is a virgin media specific issue only. Any idea when this is getting fixed?
-
Paul Caley (@PC_ale) reported@virginmedia After several calls, a site visit we still get error CS2312 when playing VOD content- this has been an outstanding intermittent issue since the v6 upgrade to 360 from TiVo.
-
T.STOKES , YORKSHIRE 🇬🇧 🇺🇦🇨🇦🇬🇱 (@bond007kill) reported@virginmedia how hard it is to talk to a human with the problems we are having is a major problem now we are being asked to download WhatsApp? Leaving might be the only option been with them years, customer service is zero