Virgin Media

Virgin Media Outage Report in Stockport, England

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The latest reports from users having issues in Stockport come from postal codes SK4, SK2 and SK7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stockport, England 12/13/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Dukinfield, Hyde, Irlam, Bolton, Salford, Stockport, Wilmslow, Oldham, Altrincham, Sale, Knutsford, Macclesfield, Stalybridge and Cheadle.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomDukinfield Total Blackout
United KingdomManchester E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

  • reg14reg Nick Poynton (@reg14reg) reported from Bolton, England

    Hi at @virginmedia do you have a contact email address for complaints. Your internet service over the past month has been absolutely awful! Pay for 350mb broadband and currently at the moment having it drop maybe 10-15 times a day and lose all connections.

  • johnslater613 john slater (@johnslater613) reported from Manchester, England

    @virginmedia loosing connection again today the router seems to keep resetting its self have not had constant connection for weeks. You keep saying we need to send signal to router ???

  • TracyDewhurst Tracy Dewhurst (@TracyDewhurst) reported from Ashton-under-Lyne, England

    @virginmedia Can anyone tell me the best way to get in touch with virgin media to resolve a billing issue. Phoned them on several occasions and still no resolution.

  • JoeHolmes1994 Joe (@JoeHolmes1994) reported from Bolton, England

    @virginmedia are a bag of ******* shite. Mis-sold me broadband and then then told me I was lying ahaha. It’s on recording ***, go **** yourselves you bunch of *********

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    @virginmedia what a rubbish service they now provide, new Hub 4 supposed to be technically advanced always crashing, hopeless service, do not subscribe join me #leavevirginmedia media

  • longsightjimmy Jimmy McLaughlin (@longsightjimmy) reported from Stockport, England

    @virginmedia internet was down in Heaton Norris this morning #SK4 but back again now #FYI

  • guy140771 The Real Guy Gardner FBPE (@guy140771) reported from Salford, England

    @harrisonmp They wrote to me about my complaint saying they’d been trying to contact me, they haven’t unless they’re still using the wrong mobile number which I’ve informed them about. We’ll ignore the fact that my landline is with them. I just wish someone @virginmedia would take ownership

  • cpiyush Piyush Chechani (@cpiyush) reported from Sale, England

    @virginmedia I got text update at 3:13 pm that service is restored; observing intermittent issues connecting to internet since then.. now the service status shows no fault but certainly there is some.

  • Paul7Law Paul (@Paul7Law) reported from Manchester, England

    YouTube... Why you no work. #virginmedia issues?

  • guy140771 The Real Guy Gardner FBPE (@guy140771) reported from Salford, England

    So @virginmedia it’s now 48 hours I’ve been waiting in this queue for a call back. I’d appreciate a response before I cancel my package!

  • ConnorJUnsworth Connor Unsworth (@ConnorJUnsworth) reported from Salford, England

    @virginmedia finally after 1:10 mins on the phone. We have a possible resolution. Whilst the tech on the line was very apologetic and helpful, the waiting, lack of response and overall service is appalling.

  • RicMichael Ric Michael (@RicMichael) reported from Manchester, England

    @virginmedia Still awful. No ones got back to me and the wifi is crumbling

  • MancLorenzo Lorenzo 🇲🇹🇬🇧🇮🇪😷 (@MancLorenzo) reported from Stockport, England

    @virginmedia Internet is down. Your hotlines say there’s a “complex issue in SK4 area” and always say “should be back online soon”. It’s been 2 whole days! #whatsgoingon

  • Flanagan1Simon Simon Flanagan (@Flanagan1Simon) reported from Manchester, England

    @virginmedia why send texts to customers saying the problem with your broadband is resolved when it obviously isn’t! Left hand, right hand, you know the rest #overpromisemassivelyunderdeliver

  • nathangreen101 Nathan (@nathangreen101) reported from Ashton-under-Lyne, England

    Hey @virginmedia why is my WiFi not working?!

  • tonyj01 Tony Jacobs (@tonyj01) reported from Manchester, England

    @DawnBly68 @MartinSLewis @virginmedia They make more money with their present commercial stance - loyalty is NOT valued, the new customer is king. So become a new customer.

  • timmarner Tim Marner™ (@timmarner) reported from Bolton, England

    @sitcomsoldiers @virginmedia I’m hoping they apologise and give some compensation but not holding my breath mate, what a serious waste of time their customer service is.

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    @virginmedia Beyond belief since the link provided doesn’t work. I’m sorry but @virginmedia is a failing company with poor technology. I could never recommend them to anyone, Hub 4 failed again today, so unreliable it’s a joke

  • MrsFrisk Alex Fusco (@MrsFrisk) reported from Manchester, England

    @virginmedia I've tried the customer service number 15 times this morning and it isn't connecting. The call just ends. I'm also worried you'll say you can't speak to me. I have a letter of authority but I can't be in my friend's house to call you while he's there due to Covid restrictions

  • bizzarebird BBird (@bizzarebird) reported from Bolton, England

    @virginmedia what's the best way to report a fault without having to go to offshore fault peeps and go through off the turn off switch on again? My WiFi is horrific, and only affects WiFi intermittent service and it disables. Done all the usuals it's knackered WiFi on router.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeBrownnutt Mike Brownnutt (@MikeBrownnutt) reported

    @virginmedia It’s rather an upsetting situation. It would be really good to talk to a customer service human being.

  • adamlazzy Adam (@adamlazzy) reported

    @virginmedia why do you bother having a customer service help line? I have been trying get through for 2 hours tonight? And 2 times cut off after an hour waiting on hold. You want to put my bill up to upgrade your services yet you can’t offer the basics of speaking to customers

  • kraftykoala Gemma (@kraftykoala) reported

    @virginmedia @cheezybeans over to you. Yes, our wired devices are dropping out too, which is why we know it’s not a wifi problem.

  • killieboy1962 Laurence Clark (@killieboy1962) reported

    Just spent 45 mins on hold to discuss changing or cancelling my package with @virginmedia and my call ended maybe if I cancel my direct debit they will want to talk to me 🤔

  • MikeBrownnutt Mike Brownnutt (@MikeBrownnutt) reported

    @virginmedia I have even tried password reset but you need last bill date and amount, but it is a new account with no bill. This is stupid!!!

  • Esro31 Esro31 (@Esro31) reported

    @virginmedia Your customers are trying to give you appropriate notice and you don’t let us get through to you in order to do that. It’s really not my problem and yet, you’ve tried to make it mine. @Ofcom

  • upinsmoke66 Ben S (@upinsmoke66) reported

    @virginmedia Complain by post Send your complaint to: Virgin Media, Sunderland, SR43 4AA I'll have to go the paper route since your online help is so atrocious

  • bleedingrose_88 Kim Hamilton (@bleedingrose_88) reported

    @virginmedia Apparently everything is fine when it clearly isn't, my husband and I have had to add data in our mobiles every month due to the service always dipping and cutting us off when gaming or streaming even with a booster!

  • jmilprint Jazza (@jmilprint) reported

    This service is Virgin on the ridiculous!! #virginmedia

  • upinsmoke66 Ben S (@upinsmoke66) reported

    @virginmedia No, enough is enough. 8 hours to be told my install has been cancelled and I have to start the process over again with your sales team. You lot can do one. I was a customer since the NTL days but you're a joke now.