Virgin Media

Virgin Media Outage Report in Stockport, England

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The latest reports from users having issues in Stockport come from postal codes SK2, SK7 and SK4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stockport, England 12/18/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Macclesfield, Stockport, Salford, Bolton, Dukinfield, Hyde, Irlam, Wilmslow, Oldham, Altrincham, Sale, Knutsford, Stalybridge and Cheadle.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomMacclesfield Internet
United KingdomStockport Wi-fi
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

  • twiddlemeister Dave (@twiddlemeister) reported from Cheadle Hulme, England

    I think @Cosatto_Tweets has to have the worst customer service I’ve ever experienced. And I’ve rung Virgin Media a fair few times.

  • DavidLaney ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    @virginmedia Major waiting time on your customer service lines again today! Your web chat says a possible 24 hour wait until get back to me!? You guys not working from home? Come on, that’s an option surely? Please respond.

  • CurryInTurry DJ Nerja (@CurryInTurry) reported from Ashton-under-Lyne, England

    @virginmedia Virgin TV Go app on Android still down. One week now. This is not good. Missed loads of stuff when out and about. And yes I have uninstalled and reinstalled on multiple devices!

  • RaivisOlehno Raivis Olehno (@RaivisOlehno) reported from Middleton, England

    Really bad customer service from @virginmedia . Was told that manager will call me within 1 hour. As expected, nobody called. Overcharged me and refusing to refund.

  • DavidLaney ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    @virginmedia 20 minutes currently on the phone waiting for your customer services to answer. What’s happening?

  • amh_910 alex (@amh_910) reported from Salford, England

    @virginmedia your service is horrific, whys my phone still coming as "parked"

  • wesleypearce Wesley Bennett-Pearce (@wesleypearce) reported from Salford, England

    @virginmedia Thank you. This is the 4th fault in as many days. I’m sure it will come back soon, but repeated loss of service is incredibly disruptive when we’re all trying to work from home during the new lockdown.

  • cpiyush Piyush Chechani (@cpiyush) reported from Sale, England

    @virginmedia I got text update at 3:13 pm that service is restored; observing intermittent issues connecting to internet since then.. now the service status shows no fault but certainly there is some.

  • beefstock3 colin paul henstock (@beefstock3) reported from Manchester, England

    @virginmedia so I pay £140 per month for your gig 1 broadband yet it’s been slow for last 3 weeks and the last 24 hours I had no internet full stop so how will you resolve this please.

  • sibley14 Sibley14 (@sibley14) reported from Stockport, England

    @virginmedia Can’t stay connected if there’s no signal! #Stockport #virginmediadown

  • simonhunter87 Simon Hunter 🇪🇺 🚲 ☮️ 🥗🐈🐄🐒🐀 🏳️‍🌈 (@simonhunter87) reported from Sale, England

    @virginmedia why are your fibre upload speeds so slow? 10mbps upload on a 109mbps download speed? Sky and BT and others offer 20mbps download speed on their 67mbps download speeds.Please review this as when 2 people are working from home on video calls 10mbps up isn't fast enough

  • MaryAkram3 M A R Y (@MaryAkram3) reported from Oldham, England

    @virginmedia My internet has been down for 3 days now? Can i be contacted please

  • bigghandsltd Jon Rebbeck (@bigghandsltd) reported from Manchester, England

    Dear @virginmedia I contacted you over 9 days ago, you quickly responded to take my complaint off social media but didn’t reply to my response. Your service is diabolical! £55 per month for a poor #broadband service @VirginMediaNews #ripoff @BroadbandCensus

  • MancLorenzo Lorenzo 🇲🇹🇬🇧🇮🇪😷 (@MancLorenzo) reported from Stockport, England

    @virginmedia Internet is down. Your hotlines say there’s a “complex issue in SK4 area” and always say “should be back online soon”. It’s been 2 whole days! #whatsgoingon

  • Mrs_H_Clifford ♥ Hayley Clifford ♥ (@Mrs_H_Clifford) reported from Mottram in Longdendale, England

    @virginmedia absolute disgrace rearranged 2 installations now. Been over 2 months now. Excuse after excuse. This is how you treat new customers??!! Disgrace

  • niallbrown23 ıllıllı ℕ𝕚𝕒𝕝𝕝 𝔹𝕣𝕠𝕨𝕟 ıllıllı (@niallbrown23) reported from Marple, England

    @virginmedia Used another computer just seems to be a chromebook issue

  • CurryInTurry DJ Nerja (@CurryInTurry) reported from Ashton-under-Lyne, England

    @virginmedia It's £10 pm extra. I'm pleased with it just wish you could sort signal out where I live. Hope when swap to 02 your signal will be better

  • endaburke81 Enda Burke (@endaburke81) reported from Manchester, England

    Blimey yet again @virginmedia is down in Manchester :-(

  • wesleypearce Wesley Bennett-Pearce (@wesleypearce) reported from Salford, England

    Hey @virginmedia - third long-term outage in as many days in my area. What is going on and why is it impossible to talk to someone? Each time you triumphantly announced it’s fixed, something else breaks? This is unacceptable and your comms with customers is poor. #virginmediadown

  • Aldonn_ AlexOD (@Aldonn_) reported from Manchester, England

    Thanks @virginmedia for going down in the North West bang on 9am when I'm working from home...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • edwardpearson Ed Pearson (@edwardpearson) reported

    @virginmedia “Turn it off and back on again”! Yup, many times, it’s not back in its box hopefully never to see the light of day again. I’ll stick with the old one and hope that’s not the reason our bandwidth is 50% what it should be!

  • GameBoiiSav 🇧🇧Twitch Affiliate #7samurai🇯🇲 (@GameBoiiSav) reported

    @virginmedia Worst ******* Internet provider ever

  • StuartKain Stuart Kain (@StuartKain) reported

    @virginmedia Got my bag to return equipment but it doesn’t fit all the equipment I have (2x v6 and 1x Hub 3). The bag only fits 2 of these. Any help or advice?

  • Nathanwidacam Nathan Malcolm (@Nathanwidacam) reported

    @virginmedia so I can’t cancel my contract online, I can’t call up (3 attempts and been hung up on) so I’m cancelling the direct debit! Au revoir

  • Amyyh18 𝙰𝚖𝚢 𝙷𝚊𝚛𝚝𝚖𝚊𝚗 🏳️‍🌈 (@Amyyh18) reported

    @virginmedia Spent over an hour waiting on the phone. I just want to cancel my TV package and home phone??? Is there a quicker way??

  • laurawood2018 laura wood (commins) (@laurawood2018) reported

    @virginmedia hi we want to speak to someone about becoming a new customer. Is there a number we can call and not have to wait ages? We have a few queries first

  • k_memon K M (@k_memon) reported

    @virginmedia Your engineer came and apparently fixed the issue but I continue to receive poor speed (40 mb max). Can somebody help?

  • meg_cottle Meg (@meg_cottle) reported

    @clarelfc @virginmedia Having the exact same issue 🙃 Absolute joke

  • RainaMcGump Unicornface (@RainaMcGump) reported

    @virginmedia To post in the forums, we have to log in... this is the issue. We are unable to log in!

  • walton_bhoy John Bhoy Walton (@walton_bhoy) reported

    @virginmedia do you actually help I got a text yesterday morning then nothing. There is an issue your test shows it . I have did every option u have suggested and I am not getting anywhere .