Virgin Media Outage Report in Stockport, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Stockport come from postal codes SK2, SK6 and SK4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Macclesfield, Ashton-under-Lyne, Stockport, Bury, Buxton, Timperley, Oldham, Salford, Cheadle and Hyde.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Bolton |
Internet | |
| Manchester |
Internet | |
| Manchester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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Simon Nadler
(@simonandrebecca) reported
from
Manchester, England
@virginmedia I’ve tweeted you 3 times now without a response. Hopefully this is 4th time lucky! Please could you assist me with my issue? If you’re not bothered, I’ll take my business elsewhere
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Leann
(@leannt1984) reported
from
Salford, England
Hi @virginmedia for several days I’ve been messaging you trying to move my services to another address. You can’t speak to anybody, and nobody replies to my messages! Appalling service! I will want reimbursement for the days that my services won’t be available at my new property
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ROB TOMLIN
(@robtomlin1) reported
from
Sale, England
@virginmedia for the past 18 months I’ve paid £99 a month for the oomph package, just been told it’s going up to £139 a month for same package yet new customers get it for £89 a month! How can you justify this ? Don’t want to leave but no help from customer services
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Verry Cherry 💋
(@MissVerryCherry) reported
from
Salford, England
@virginmedia I can’t believe how shocking your customer service is ....
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Bruce
(@brollybruce) reported
from
Dunham Massey, England
@virginmedia if your disabled pal has had an installation of yours which has been a disaster from A to Z and he’s having to wait yet another week for an engineer - how do I help him get the priority remedy he needs ? #askingforafriend obviously
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Bruce
(@brollybruce) reported
from
Dunham Massey, England
@virginmedia Trying to contact him now - it’s tricky but I’m sure you would want to step in and prioritise an issue which is of your own making and leaves someone for 2 weeks bereft
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Mal Swann
(@MalbiffaSwann) reported
from
Cheadle Hulme, England
@virginmedia need some help guys got a constant flashing green WiFi light on my hub and I have tried everything to solve it switched off rebooted checked connections everything getting frustrated now. It’s been on for 3 days now
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Dan Wright
(@danpwright) reported
from
Manchester, England
Had it with the so called “Superhub” from @virginmedia. Google Nest WiFi ordered. The service is great - the router is terrible.
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia “Speak to billing team” - but how? Brings me back to my original issue - why can’t we have more help on call centres?
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Bruce
(@brollybruce) reported
from
Knutsford, England
@virginmedia Complete disaster - can you please look on the account and sort out the problem - you have all the authority from the client
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Darren Page
(@pagiemcfc) reported
from
Sale, England
@virginmedia Good Afternoon, Can you confirm is there are any issues with Virgin Internet in general or in my area please .... mine has gone off and I’m currently unable to work from home .... it’s been off about an hour now
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Clare
(@clareyocs1) reported
from
Salford, England
@AdumF @virginmedia I know Salford had a problem yesterday or day before.
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Alex
(@lexy1968) reported
from
Cheadle Hulme, England
@virginmedia Hi. How do I cancel my service please?
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Simon Nadler
(@simonandrebecca) reported
from
Manchester, England
@virginmedia trying to register an account on Virgin Mobile app so that I can provide a PAC code to you but don’t have an answer to a security question and have never set one up so I’m calling you as requested but all of your call centres are closed? Please help!!!
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Joemoonblue
(@joemoonblue) reported
from
Stockport, England
@virginmedia My router stopped working and no one from Virgin would help I lost my mind and ended up in a mental hospital
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Simon Nadler
(@simonandrebecca) reported
from
Manchester, England
@virginmedia trying to register an account on Virgin Mobile app so that I can provide a PAC code to you but don’t have an answer to a security question and have never set one up so I’m calling you as requested but all of your call centres are closed? 🤯 Not great service!
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Michael May
(@mason458) reported
from
Middleton, England
@MickFerry @virginmedia Infuriating. We are going through it at the minute. They want £120 of us a month as a valued customer and a NEW customer gets same package £50 less.
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rachael mcnally
(@rachaelmcnally) reported
from
Salford, England
@virginmedia what a rubbish service. Trying to request for package to be moved but can’t speak to a person. Now want to cancel....still can’t speak to anyone 😡 terrible service......answer the phone!!!! Been sat on hold for 3 hours
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia As I mentioned earlier, i tried calling multiple times with wait time between 60-120 mins and got no response back. Tried reaching out on twitter and got no response. The complaint is not resolved from my side at least, not surr of that closed on your end.
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CityWookie
(@CityWookie) reported
from
Urmston, England
Impossible to arrange a house move with @virginmedia ! So far website doesn't work. So they tell you to use the contact us chat, which I've sat on for over 4 hours without a response. I've also tried calling, so far more than 3 hours no response or cut off 😡 #poorservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Leese
(@mattleese101) reported
@virginmedia not sure why I bother, every other day my broadband is useless...what am I paying for... Useless, absolutely shambolic service
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Hazel Browne
(@FlutyHazel) reported
@virginmedia help!! We’re being charged twice for Netflix. I’ve now cancelled my personal account for it but can’t find out how to connect using Virgin where we are also being billed for it.
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Bill
(@BillNightingale) reported
@MichaelRosenYes @virginmedia Just tied to phone about my service issue. Was on hold for I hour then the phone cut off. @virginmedia
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Jonathan Blackham
(@JonoBlackham) reported
@virginmedia disgusting customer service. Waited 55mins on the phone listening to Call waiting music, only to be cut off. Fast internet, slowest service. My needs have not been met.
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Anthony Ego
(@realAntonEgo) reported
2021 resolution: get rid of @virginmedia Internet and move to a better provider, i.e. one that doesn’t have half a day or full day shutdown every two weeks.
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Simon Lansley
(@simonlansley) reported
just like recent 2 day outage from @virginmedia I haven’t got the time or willpower to go through their call systems trying to speak to someone about rectifying issues, or dare I say it ask for compensation. Will just cancel in jan @virginmedia
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lauren. (◍•ᴗ•◍)♡
(@cyberbeautiful) reported
@virginmedia No issues in the area. Have put signed into my account too n did the postcode check also. 😩
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ri
(@RiodhnaDuncan) reported
@virginmedia any reason why our internet isn’t connecting?? and whenever we have tried to contact you guys for help we’ve had no response? 🥴🥴🥴
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Alvin Gunputh
(@alvinkg) reported
@AmazonHelp is there an issue with the Liverpool Tottenham game via Virgin Media ISP..!!?
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Ben Frazer
(@BenjFrazer) reported
@virginmedia So you can hang up on me again? No thanks. please just cancel my account as I’m horrifically disappointed and angered by your lack of service. I will take this to the top as it is unacceptable that you think this is the way to treat a good customer