Virgin Media Outage Report in Stockport, England
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The latest reports from users having issues in Stockport come from postal codes SK2, SK5, SK4 and SK1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Salford, Oldham, Manchester, Hyde, Bolton, Buxton, Stockport, Sale, Bury, Macclesfield, Stalybridge, Altrincham, Wilmslow, Dukinfield and Irlam.
| City | Problem Type | Report Time |
|---|---|---|
 Salford |
Wi-fi | |
| Oldham |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Hyde |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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Tracey Cookson
(@cooki40) reported
from
Sale, England
@BBCWatchdog @BBCTheOneShow Completely agree @virginmedia are the worst!! After over 4 years they charged me to leave!! Terrible service all round #treatloyaltylikeroyalty
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adam hankinson
(@HankinsonAdam) reported
from
Ashton-under-Lyne, England
@virginmedia shocking service I have been on hold for around 30 mins and counting
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia You cannot try to say that leaving an elderly vulnerable person in their eighties for so long without a telephone is acceptable, nor is trying to make COVID an excuse. @virginmedia are failing in their responsibilities. Hub 3 worked fine Hub 4 will not, poor tech by you?
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Ian Cardy
(@IanCardy2) reported
from
Ashton-under-Lyne, England
@virginmedia ? Not with you? Can’t you monitor the service you are or are not providing? BQM or post on a forum - I do have a life and just want the service I pay you for each month to work? Is that too much to ask?
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FARNSY
(@FARNSY95) reported
from
Urmston, England
@virginmedia is the tv go app down as I am not able to sign in ?
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Andrea Colley
(@Andy666666) reported
from
Oldham, England
@virginmedia internet down again!! 🤨is there a problem in OL4-2SZ
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia upgraded us to their latest Hub, which they say is vastly technically improved . Not my experience at all in respect of failing to connect via WiFi to my devices. Support is difficult to obtain, very poor by them.
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rafik
(@RB10__) reported
from
Bolton, England
@virginmedia virgin go app down again
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Jane
(@j_roddy) reported
from
Manchester, England
@virginmedia Nobody has replied to me, very poor service to a customer that has been with your company for 15 years
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia Hi thanks for trying to help, much appreciated. As you suggested I downloaded the Virgin Connect App but that relates just to Hub 3 not the latest Hub 4 that we have now been given. All Ok now though with the exception of the Teckin WI-FI plugs which will not connect?
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The SkulkingLoafer
(@skulkinloafer) reported
from
Manchester, England
@virginmedia I’ve been waiting since 15:30 for someone to come back to me via your chat service. You claim it allows me to get on with the rest of my day but it also means it takes me about 3 days of dedicated screen time to get a response?
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Kristoffer Tsinontas
(@krisminime) reported
from
Stockport, England
@virginmedia This texting service is absolutely dire. Random disconnects. New people don’t have the chat history. Being passed between dependents constantly leading to 10+ hour waits. I don’t want to sit on hold on the phone. Can someone DM over Twitter instead?
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Nathan
(@PeedsBBK) reported
from
Stockport, England
@virginmedia over an hour on hold on the phone to only get cut off and online chat not working!
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia going from bad to worse, trouble with new Hub 4, now tried for two days to get engineer to attend and sort out the faulty phone line for an elderly. & vulnerable relative, appallingly bad customer service, all they do is blame Covid. They are a complete disgrace!
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Jane
(@j_roddy) reported
from
Urmston, England
@virginmedia who do I complain to for poor customer service? The consultant laughed at me, spoke over me, told me to stop talking and then put the phone down on me...I think you need to address your customer service training.
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LilnPen Borders
(@Croston2Croston) reported
from
Ashton-under-Lyne, England
@virginmedia within the last hour I've had three phone calls claiming to be from Virgin Media technical support saying there's a problem with our internet speed. Each time when I respond I will ring VM direct on 150 they hang up. I'm ex-directory have you been hacked?
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Paul Woodward
(@woodyoo5) reported
from
Walkden, England
@virginmedia upgraded my tv package on Thursday to oomph ultimate. Since the the on demand and apps on my V6 box are unavailable. Message says there is a problem with my account error code M63. V6 box shows the ‘Virgin Media Service Account Status’ as 8: Closed. Help please
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M A R Y
(@MaryAkram3) reported
from
Oldham, England
@virginmedia Internet not working again!
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Fahim Ali
(@alifahim009) reported
from
Oldham, England
@virginmedia It says no issue and so no fix time. There's 4 of us unable to do our jobs and work because of this. Thank you for replying
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
Hi @virginmedia any reason why our wi-if is down again in south Manchester? Postcode M210ZN.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Victoria King
(@ladyellyria) reported
@virginmedia if I join virgin mobile today which network will I be using? Is it still EE, or is it Vodafone or O2?
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M
(@HeyItsMaggie99) reported
Hiya @virginmedia, do you have a WhatsApp customer service line I can speak to your team too please?
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Nick Thompson
(@NickT85) reported
@virginmedia Well despite me ringing BT to extend my service I now have no internet and you have done nothing about it to speed it up. Or send a mifi as I was advised you would by your sales guy. Great start is this. Have you got any jobs seeing as I can’t do mine for the next 10 days?
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Chris Thorpe
(@thorpie09) reported
@virginmedia They advised they cudnt do anything they dont know whats going on and ant re match what it was. Iv been with you a matter of months and had nothing but issues i did not auth any change but yet somebody did it and wants to charge me more for less service like yhh that makes sense
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Davo
(@DavoteK) reported
@stueyg87 @NickT85 @virginmedia Can confirm. Call centres are a shambles. Signed up with them and it was the most painful process we've gone through for a utility. Its like they're trying to scare you off or tarnish their brand. Simple issues that could have been easily corrected with a bit of competence.
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James Morrow
(@jimbo341) reported
@virginmedia They couldn’t see an option on their screen when I phoned up. I’m also an o2 customer so I was told I would receive pods for upstairs as part of our package. I don’t have the time to keep ringing and waiting for customer service to be useless
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SaltyySavage
(@saltyy_savage) reported
@sleepiechaos I used to be with talk talk the customer service was always great always willing to help you as a customer but the Internet wasn't good enough in my area but ima check again if @virginmedia don't deal with this properly
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Claire Millar
(@Clara_Millar) reported
@virginmedia I am unable to contact them by phone as I have NO Signal!
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Chris Thorpe
(@thorpie09) reported
@virginmedia how dare some change my package i have without my auth and without me speaking to someone.. they have removed movies sports and broadband and then put my cost up extra 20 a month and not one person could help me or reinstate it absolutly shocking
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Chris Thorpe
(@thorpie09) reported
@virginmedia Yes and no one has helped me atall im soo unhappy. How can you change my package and me call up to say then you cant re do it again shocking!!! You broke the contract i want to cancel and ill tell you now i aint paying a penny !!!!