Virgin Media Outage Report in Stockport, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Stockport come from postal codes SK2, SK6 and SK4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bury, Bolton, Buxton, Timperley, Oldham, Salford, Ashton-under-Lyne, Cheadle and Hyde.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Stockport |
Internet | |
| Manchester |
Internet | |
| Bury |
||
| Manchester |
Internet | |
| Bolton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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GeordieManc
(@geordiemanc70) reported
from
Urmston, England
@virginmedia Diabolical customer service.
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Nick Roper
(@IamNickRoper) reported
from
Stockport, England
@virginmedia can you get someone to contact me about Complaint reference: C-2503211445.
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Wes Booth
(@WesBooth) reported
from
Cheadle Hulme, England
@virginmedia We're not prepared to spend hours on webchat we've wasted enough time this week on the phone and webchat and the tv service is still not working! Awful customer service and we are paying £££££ for a service we can't get!!!
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Nick Roper
(@IamNickRoper) reported
from
Stockport, England
@virginmedia hey guys. My loyalty discount was due for renewal and was told to ring in when due now I’m being told different. Wtf?! Then to be told you don’t have a complaints team either. That’s some wedge of bullshit and appalling customer service! Come on now
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GeordieManc
(@geordiemanc70) reported
from
Urmston, England
@virginmedia Get your "resolution team" to actually read their emails and try resolving something?
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Thorpie
(@BammyBlue) reported
from
Salford, England
@virginmedia Yes on our area Facebook group there is a few people with the same issues.
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Wes Booth
(@WesBooth) reported
from
Cheadle Hulme, England
@virginmedia Ok thank you and in the meantime I'll have to look elsewhere so I am able to watch BT Sport today because Virgin Media can't provide the service I'd like
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia as of about 2 days ago the latency on our internet has been awful (150ms in most online games) plus it seems the speed it's self has dropped significantly too, about half of what it used to be on all devices. Have restarted and factory reset and still broken
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Nixon
(@Ryan_Nixon11) reported
from
Manchester, England
@virginmedia I have been waiting on an email to come through from you to confirm a payment but have yet to receive it can you help
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Thorpie
(@BammyBlue) reported
from
Salford, England
@virginmedia we have no dialling tone on our phone or internet access through our router, any issues in Salford M30?
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia hi are there any problems in M11 area I’ve had no internet for a couple of days now and am unable to work from home, Thanks
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Dailos seddon
(@Dailos81) reported
from
Manchester, England
@virginmedia network issue at 19:20 in the M22 area and the estimated time to fix is 15:45 next day, you got to be kidding! 💩
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia trouble with internet every other day now for weeks.. unable to work from home boss not happy PLEASE HELP
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geoff george
(@ggfeb62) reported
from
Oldham, England
@BalvinderTV @virginmedia Wait for the price hike ..... Coming soon. I hope you get them to reduce your payment for no service ☹😖😤 Good luck👍🏾
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@virginmedia I have got through only twice on tel - was told to email as I want to close the account after moving house. Service at old address not been used for over 3 months now. No one replies to the emails.
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Kate McLean
(@katiem8y) reported
from
Poynton, England
@virginmedia help needed with constant dropping out of internet. Very frustrating
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David Mcleish
(@DavidMcleish11) reported
from
Wilmslow, England
@virginmedia I want to speak to someone about what the charges are. I’ve used your live chat but no one can tell me. Seems poor when I would stay with you but you don’t supply my new flat
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Wes Booth
(@WesBooth) reported
from
Cheadle Hulme, England
@jazzyjen1986 @virginmedia BT went down Jenna but watching via something else
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Janine Brennan
(@JanineB66963873) reported
from
Salford, England
@virginmedia down again, line fault since Nov. Internet cuts off between 12/1am every night! Was told it was line check, this morning told I need all new equipment, £151 bills aren't acceptable for this service. I don't want new equipment months on, I'm cancelling.
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia I don't have any direct wired connection but my TP link powerline connection seems to be working better now with speeds and gameplay. However, I imagine once high load resumes in the evening it will be terrible again. Feels like we're being heavily throttled during the evening
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Liam Whitworth
(@LiamWhitworth2) reported
@virginmedia Yes I am and can’t get in contact with anyone from virgin to what the issue could be and service says everything is good
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ZᴍʙɪᴇSʟᴀʏᴇʀ // #AmbushFAM
(@AmbushSlayer_) reported
@virginmedia No. There isn’t any “services” reported as being down in my area and there never is any to show when there are issues. You have multiple customers who complain everyday and you don’t seem to do anything else other than ask and recommend the things I’ve already done
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KezSqueeze
(@SqueezyKez) reported
Second call to @virginmedia today for the second cancellation of engineer visit. Approx five hours on the phone over the past week and no fix thus far. Useless.
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Nathan Clark
(@NathanC231091) reported
@virginmedia 1 hour and 3 minutes on hold to get through to technical support for a two day old problem... YOU'RE A MESS OF A COMPANY
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BranTano
(@BranTanoTTV) reported
@virginmedia No faults, it's been awful for years and it's never been sorted. Always the same messages back. I want it sorted.
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Victoria Whitehead
(@vlstorey) reported
@virginmedia absolute shambles!! Trying to get our broadband reinstalled & it’s been a catalogue of errors!! Partner currently on hold AGAIN. This call has now lasted 2 hours & counting!! Not good enough. Sent ‘kit’ for self installation which is just a cable & not hub we need.
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emma flynn
(@emma___flynn) reported
FYI: the Irish television premiere of Bad Santa 2 is this evening at 9.30pm on Virgin Media 1
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tonight_we_fly
(@tonight__we_fly) reported
@virginmedia I spent 2 hours on hold phoning you today, then discovered that it's a high rate number and the call cost me £24. What I would like for Christmas is for you to resolve the problems that your staff were disinclined to deal with today, and to not treat 10 years customers this badly
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Sam Millner
(@sdmillner) reported
@virginmedia 13hrs on the phone, engineer out, 2 wks in our new home& still no internet. Steve Robinson from movers spent all day trying to resolve it to no avail. Unable to find any escalation point, &had to fork out £45 for additional data to work at home. Help please!
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Geoff Stokes
(@geoffstokes68) reported
@virginmedia really not happy with your service tonight. I have total loss of service and gave just been told by your call centre that an engineer can not attend until Tuesday PM. Paying you a lot of money each month and not seeing any help here guys ??