Virgin Media Outage Report in Stockport, England
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The latest reports from users having issues in Stockport come from postal codes SK2, SK5, SK4 and SK1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Buxton, Stockport, Oldham, Sale, Bury, Macclesfield, Stalybridge, Altrincham, Wilmslow, Salford, Dukinfield, Hyde and Irlam.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Bolton |
||
| Manchester |
Wi-fi | |
| Buxton |
TV |
Community Discussion
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Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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Neil Critch
(@mrcritchy) reported
from
Chapel-en-le-Frith, England
@ollyknights @virginmedia If you need any further help Olly DM me NP at all. I only hope they haven’t been calling Long Distance
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Ian Cardy
(@IanCardy2) reported
from
Ashton-under-Lyne, England
Unsolicited sales call from @virginmedia offering me an upgrade but pay more! Why would I pay more when the services you already provide are slow & outdated with zero customer service. Prove it works & then maybe 🤔 but £99 a month is already too much!
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Nick Poynton
(@reg14reg) reported
from
Bolton, England
@virginmedia @virginmedia it’s no excuse and with the gas works I can only presume they have gone through a network cable. But I have not seen one engineer or van anywhere near the main port/box for Virgin to try and fix this since 0900 today. The time has just been going back and back allday
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exvista
(@exvista_eamonn) reported
from
Stockport, England
@virginmedia your customer service is appalling! After more than 20mins, I finally spoke to someone who confirmed an engineer had been booked. When I checked via chat today I was told no appointment had been made and after a further 30mins offered an appointment a week later.
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Aron Pearson
(@R3d_Nemesis) reported
from
Poynton, England
@virginmedia Today and last week and the week before that and so and so on!!! They either say “we will call you back” they never do!! or “the cheque has been sent” it hasn’t !!! You are causing so much distress to my grandparents #ripoffBritain #ofcom @karent161270
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Josh The G4ymer 🏳️🌈🇬🇧
(@JoshTheG4ymer) reported
from
Ashton-under-Lyne, England
@virginmedia Yes, all we get is a known outage, but been like this for 6/7 hours now. No word or updates have been given.
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@virginmedia Having now wired the TV in via an ethernet powerline kit, the problem is definitely with the Internet, I'm afraid... as the Chromecast on the WiFi system in the same tv is cutting out periodically when the TV isn't. Do you do WiFi boosters or something similar?
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Nick Poynton
(@reg14reg) reported
from
Bolton, England
Well @virginmedia what a disgrace! Phone, internet and tv down from 0905 to current time and now saying next estimated time back up 2300!!! Two people working from home and loss of pay for both! And now no tv for #ENGvSCO match!
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@cliffchapman @LGUK @virginmedia It'd be a challenge as the broadband is upstairs in the front of the house and the TV is downstairs at the back. But the connection has been v reliable... and seems to be elsewhere on other devices. The TV also keeps losing my Galaxy S10 signal too, so I think it's the problem.
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Niall Douglass
(@NiallDouglass) reported
from
Manchester, England
Keep getting some threatening emails from #virginmedia about the return of media kit. Still waiting for them to pick up as a previously agreed confirmation date was made via their site. Worst customer service ever #virgin #virginmedia
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
Since the latest updates my @LGUK TV keeps losing signal. It could be a coincidence and our @virginmedia broadband might be being rubbish, but the disconnections at random are getting tiresome.
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Rebecca🐕
(@rebeccahw_x) reported
from
Manchester, England
@virginmedia M22 area wifi not working :/
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Adele Turton
(@adeleturton) reported
from
Salford, England
Do you think perhaps someone could return my phone call regarding my complaint @virginmedia absolutely disgraceful service, obstructive when I’m trying to resolve your error from 2 years ago #avoidvirginmedia
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Aron Pearson
(@R3d_Nemesis) reported
from
Poynton, England
@virginmedia We are 7 months down the line, spoke them today and still not resolved. Will phone again 😞
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Pete
(@shedleveller) reported
from
Macclesfield, England
@virginmedia hi our phone line has been down since yesterday afternoon it's not to bad for me but have a few elderly neighbours who don't have mobiles and are relying on there landline could you please let me know when this will be fixed ?
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
@virginmedia trying to downgrade a tv package! Website only allows upgrades an you don’t answer calls. No email contact! Someone contact me please or I’ll just cancel the DD 👍 an shift to another provider , cheers
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Rebecca🐕
(@rebeccahw_x) reported
from
Manchester, England
wifi down again @virginmedia in M22 area :/
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exvista
(@exvista_eamonn) reported
from
Stockport, England
@virginmedia Eventually. Very poor service. Your call centre staff are difficult to deal with. So disappointing as your broadband and TV are so good.
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Rebecca Fairclough
(@BectoriaF) reported
from
Manchester, England
@virginmedia Both the website and that phone line said there are no issues but it’s not working and our IT dept have said it’s a @virginmedia issue.
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Dave
(@twiddlemeister) reported
from
Cheadle Hulme, England
@dj_damien @virginmedia I once had an advisor tell me that my services (that were going down for an hour or so once a day, every day for a week) must have had no issues because I was downloading tens of GB a day. Can’t wait for BT to put their gigabit lines in round here. Will switch in a heartbeat.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@markwhalley78) reported
@virginmedia I spoke to them yesterday morning. They said there was an issue, eta for fix Monday morning. However it’s not showing on Service status so I can’t track so to keep the engineers appointment in case it isn’t fixed.
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Mark
(@markwhalley78) reported
@virginmedia That isn’t my account number, it is the booking number for the engineers visit. I wasn’t even advised it had been cancelled, never mind a reason! I am now on my 3rd day with no internet and all Virgin Media have done so far to try to rectify the problem is mess me around
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Liam Carberry
(@LCarbo93) reported
Virgin media WiFi is absolutely dog ****
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Ron Harrison
(@RonHarr97128465) reported
@virginmedia Unable to access my emails..Customer service horrific.They don’t help you at all.Rubbish service.Please contact
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EchoofGlory
(@EchoofG) reported
@virginmedia It NEVER works!!!!
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Clare Marie Watson
(@Sarahsgracesmum) reported
from
Birkenhead, England
@virginmedia tv and broadband dropping in and out. Whenever I call I just get a call centre faraway telling me they've restarted it and that should fix it. It's not. #veryfrustrated
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Richard Reid
(@richardjreid) reported
@virginmedia Been trying to see if we can get Virgin for ages but have to fill in a form online and never receive a response (tried a few times). No phone number to call? Any help would be appreciated as we're not cabled by BT Openreach
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Richard Hunt
(@Richardjahunt) reported
@kecmorey @virginmedia Very poor @virginmedia - hope you're giving a full refund for the last month.
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Limepickle
(@Limepickle12) reported
@virginmedia Hi unfortunately problem is not resolved after engineer came and said it was easy to fix. See image from iPhone for bbc news. Sorry just realisedi can’t do that due to weak connectivity. I’m on 4G again
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Rob Large
(@gorfmanrob) reported
@afcwomblelong @virginmedia Rarely able to watch Netflix or Prime. Paying a lot of money for a substandard service.