Virgin Media outages and service status in Stockport, England

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Bolton, Altrincham, Sale, Stalybridge, Buxton, Wilmslow, Salford, Macclesfield, Stockport, and Ashton-under-Lyne.

City	Problem Type	Report Time
Manchester	Wi-fi	24 hours ago
Manchester	Internet	2 days ago
Manchester	Internet	2 days ago
Manchester	Wi-fi	3 days ago
Oldham	Internet	3 days ago
Manchester	E-mail	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

• 
  Andy Millington (@andymillington) reported 1 minute ago from Cheadle Hulme, England

  @virginmedia My stepson and his partner having real problems getting someone to move the account to new address. Seems like a simple self installation M&T but nobody will help.

• 
  Tony Jacobs (@tonyj01) reported 2 minutes ago from Manchester, England

  @virginmedia seems to be down nationally. 1: tell us status 2: tell us when back on

• 
  Emily (@ErHes1997) reported 6 minutes ago from Timperley, England

  How can @virginmedia say "yes there's a problem in your area, we expect it to be fixed on Wednesday"... 5 days is a joke when you'll never see that money returned to you for lack of service provided

• 
  (っ◔◡◔)っ 💛 ɪɢɢʏ ᴘᴜᴘ 🧡 🔜 Doggy Weekend 🐶 (@IggyPup7) reported 7 minutes ago from Ashton-under-Lyne, England

  @PowerBoar @virginmedia @virginhelp they are as bad unfortunately just changed shape … still same poor up to 20wifi devices connection. and they giving customers their hubs they received from others who returned them regardless faulty or not … it’s terrible 😣

• 
  Neil Ashton (@NeilAshtonActor) reported 14 minutes ago from Stockport, England

  @jimmyoates @virginmedia Same James. Same area and it’s not been working for an hour. It says on their website no issues in the area but not had any service.

• 
  Tiffers (@Tiffers1973) reported 15 minutes ago from Ashton-under-Lyne, England

  Wow @virginmedia your services have gone off thu no fault of mine yet I have to wait 6 days for you to fix your faulty equipment!! Cancellation pending due to total lack of customer service! I have been a customer since day one and never have I exp such a lack of cust care

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 16 minutes ago from Sale, England

  @virginmedia I have phoned you at least 10 times this week. I’ve had a visit from a technician. My Wi-Fi still doesn’t work. I rang up AGAIN in the last half an hour, after waiting for 30 mins to speak to someone, they said they had ‘system issues’ and hung up on me. (1/3)

• 
  Paul Terry (@SurrealPaulT) reported 19 minutes ago from Manchester, England

  @virginmedia hi Virgin. We had an outage of broadband and TV services beginning 23rd Sept which lasted for 4 days. At the time we were told we would be compensated for this loss. As it hasn't come off our latest bill, how do we claim?

• 
  Daniel McDermott (@dantheman8t5) reported 23 minutes ago from Dukinfield, England

  @virginmedia any idea when the outage will be sorted? I have work to do today

• 
  officially Gaynor Austin 💙 (@birdflu_7) reported 26 minutes ago from Manchester, England

  @MartinSLewis I'm not sure if you can help me but here goes , in August I ended my contract with @virginmedia & to cut a long story short they still owe me £87 .+ They sent me a cheque in my maiden name so I returned it with a second copy of my marriage cert same as in 2015 1.

• 
  Gemma ≅ (@SimpaticoGem) reported 30 minutes ago from Walkden, England

  Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

• 
  Mark Armstrong (@mark001282) reported 32 minutes ago from Manchester, England

  @virginmedia you have caused me nothing but hassle for months now. Your customer service team are completely useless.

• 
  @AniAna98722504 (@AnianaAbrudan) reported 32 minutes ago from Urmston, England

  @Virgin media,every months problems with broadband,so hard to get in touch by phone and always they have work to do during day in the week time. So angry now 😤 😒

• 
  officially Gaynor Austin 💙 (@birdflu_7) reported 35 minutes ago from Manchester, England

  @virginmedia If you want I can send pictures and ALL THE emails .I don't have the time to keep discussing the same situation with yet another virgin media support staff . My time is precious.

• 
  Josh B (@JoshuaBurns) reported 37 minutes ago from Manchester, England

  @virginmedia Yes, tried last night and your service status page was actually down. Today I checked and it showed no issues, I run the diagnostic and no issues either. Came back up late this afternoon.

• 
  Joanne Fallon (@Jo8Pink) reported 39 minutes ago from Macclesfield, England

  @virginmedia My wifi is continually really poor. Been reporting it for ages. Nothing gets done. Called and the 5th person, said I had low connectivity to all my devices and put me onto someone else who said he’d completed some upgrades and it would improve. Said he’d call to check, still not

• 
  Sean (@SeanKeyes) reported 43 minutes ago from Manchester, England

  @virginmedia I was heavily sold a renewal based on an engineer installing+configuring everything as we are meant to have the fastest Wi-Fi possible.I installed it and no sign of an engineer,no follow up from Virgin. As per usual.Was also sold some ‘VIP service’ line that’s never been shared!

• 
  Phoebe (@TTPhoebe) reported 45 minutes ago from Manchester, England

  Anyone available at @virginmedia please? Your website is shocking for trying to get in touch with customer services / live chat. Thanks

• 
  Christopher Fox (@ChrisFoxRacing) reported 48 minutes ago from Bolton, England

  @virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G

• 
  Scott Henderson (@Hendy14) reported 52 minutes ago from Salford, England

  @virginmedia Is there a problem with your phone system? My Mum has been trying to call for 24 hours on numerous occasions to change package but gets cut off every single time. Your mentions suggest this is happening to lots of others too. Can somebody arrange a callback please?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carole Winter (@CaroleWinter) reported 2 minutes ago

  @virginmedia please answer the phone. You are one broken system

• 
  SFB-Mod (@cycleprawn) reported 4 minutes ago

  @obbsie @virginmedia They are absolutely ****. Wouldn’t use them if they were free. They are dishonest and I wouldn’t trust them to run me a bath without cocking it up.

• 
  Frankie Mary (@piggywiggiewoo) reported 6 minutes ago

  @virginmedia my elderly mum was put on hold on the phone for nearly two hours waiting to speak to an agent and has given up. You are massively overcharging her and she needs to talk to you about her bill. Why aren't you answering the phone? I'm shocked by such poor service

• 
  June Tobin (@junie1954) reported 6 minutes ago

  @virginmedia our virgin media account has been locked for over three weeks. We are unable to log in ! We have spent long time on four phone calls. We have been promised calls back and resolution within 3-5working days. We are still waiting. We have been customers for 26 years

• 
  Salmongymnast (@Danny_f1_fan) reported 7 minutes ago

  @virginmedia why is your Internet been down in tq1 for 3 days ??

• 
  Luke Robert Mason (@LukeRobertMason) reported 8 minutes ago

  @virginmedia Where do we start? 1) Your 'Contact Us' ChatBot is utterly unusable. It forces you to move to scan a QR code to move to the app - where you continue to have exactly the same conversation with the same bot in the same web-bases system. 2) It is impossible to ask simple questions: Like 'Cancel Extras'. 3) Everything on the website is about upselling a service over providing customers useful information about their currently plan.

• 
  cameron scotece (@CameronScotece) reported 8 minutes ago

  @virginmedia why do I get the worst connection on all devices when I pay £70 a month , shocking connection

• 
  BallyD Typos are my speciality🤷🏼 🇬🇧 (@DaveBall65) reported 9 minutes ago

  @virginmedia lates news on. Urging Box still has the same fault Chat to VM because Calling is stressful Finally arrange an engineer on 13 th Get a text last night coming today 12 th Have hospital appointment today But can cancel virgin and it will cost me £25 Terrible

• 
  Daz (@dazzer6666) reported 17 minutes ago

  @virginmedia 4 days and counting, no TV, phone or broadband. No chance of getting through on the phone, webchat is a useless bot. Account notification says the ‘issue has been fixed’. Absolute disgrace.

• 
  toastyborg (@Demon__Cyborg) reported 17 minutes ago

  Been on hold for @virginmedia technical support now for THREE hours and still no answer. This is beyond a joke