Virgin Media Outage Report in Stockport, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Stockport come from postal codes SK7, SK2 and SK6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Stockport, Oldham, Salford, Ashton-under-Lyne, Cheadle, Hyde, Buxton, Sale, Bury, Macclesfield, Stalybridge and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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Simon
(@OfficialJarvo) reported
from
Ashton-under-Lyne, England
@virginmedia hi can some help me? Im after a price on something
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Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
Obviously, using the @UswitchUK service I should shop for a better than the exorbitant @virginmedia broadband service with phone line that I pay for but never use, after 6 years, they are complacent, I'm unhappy, because the Direct Debits are going in above the rate of inflation.
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Dave
(@twiddlemeister) reported
from
Cheadle Hulme, England
@virginmedia Please can you tell me what the absolute hell is going on in the SK8 area recently? We’re lucky to get a trouble-free day at the moment. Been on and off throughout today. One or two faults a week. We pay as near as damnit £100 a month for this.
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Laura
(@LauraR1707) reported
from
Bury, England
@virginmedia hello our box attached to our outside wall is broken and won’t close, wires could be exposed and with the weather changing the water could get in. This has been since we moved in, in April
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Michael Vix
(@DallasCowboysMV) reported
from
Manchester, England
@virginmedia upgraded my package 3 weeks ago & wished I’d left and gone to sky as originally planned. Service is shocking. Worse speeds than before upgrade. How do I cancel, nobody is answering my calls. Hours spent on hold
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champerslass
(@champerslass) reported
from
Bolton, England
@virginmedia absolutely unacceptable service!!!! No internet since this afternoon!!!! #ridiculous #movingtosky
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia I've been trying to get in touch with someone at your customer service all-day with out any joy is there any other way to get in touch
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginhelp @virginmedia I need to discuss about my broadband service being suspended
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia is there any customer service in your company
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia @virginhelp I would like some help with my bill
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginhelp thanks for the help so far but I need to contact you again but is till have not received any response from virgin media. I have tried messaging through the media app with no joy either. I'm sending this at 09:30.
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David Moores
(@katarn_a1) reported
from
Bolton, England
@virginmedia @virginhelp At the moment with loss of employment I need some help with my bill
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Ben Holmes
(@Ben_buy_thebook) reported
from
Salford, England
Looks like the WiFi is down. @virginmedia can you confirm?
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john Hajdar
(@uk_haj) reported
from
Bolton, England
@virginmedia Requested a free booster, which comes in two parts, which duly arrived and I installed them. Then got an envelope telling me to return something, another letter explaining what came later. I am now confused but keeping the boosters. Does that help?
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Pete Marshall
(@harlemplaster) reported
from
Sale, England
@virginmedia how the hell do I get in touch with you to solve a problem? The live chat doesn’t work (other than for sales) and you’ve shut your call centres ‘due to COVID’.
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Alison Pilkington
(@AlisonPilkingt4) reported
from
Salford, England
@virginmedia we have a loss of broadband in the M6 area. No notification but the automated service states it’s an update on the service. If you want to provide good customer service, prior warning would be good. I’m fed up of this. If I can’t work from home, I will lose pay!!!
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🐝Louise🐝
(@louaze) reported
from
Sale, England
So strange that @virginmedia hasn't got crowd noise on the @SkySports Main Event channel (it usually does) but people watching the same channel through @skytv do have crowd noise?! Wtf?! Sort it out Dicky.
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Beth Taylor
(@MsBethTaylor) reported
from
Stockport, England
@virginmedia Hub is in the living room. No signal in the bedroom which is really close. Been happening for the past 6 months or so. Wasn’t originally the case.
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Paul Phillips
(@PaulPhillips95) reported
from
Manchester, England
@virginmedia crowd noise problems on sky sports main event, I’ve seen plenty of other people complaining about the same issue. Any suggestions?
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Beth Taylor
(@MsBethTaylor) reported
from
Stockport, England
@virginmedia Yes it is. Plenty of room. No reason why the signal is poor. My last home was a house and it was fine in that.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dani HeadCase
(@Dani_HeadCase) reported
@virginmedia We pay extra for 24/7 support and we get NONE at all. 2 hours on a what’s app to be told to do the basic steps all over again is ridiculous. Then to be reduced to tears on the phone because your agents don’t care. The second time I called their “system froze”
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Hannah Fearn
(@hannahfearn) reported
@virginmedia Broadband down across SE27 even though service status says it’s ok (I’ve checked with neighbours and we’re all struggling). Please can you update on likely length of outage
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jiggy jai
(@j1ggy_j) reported
@virginmedia @Ofcom @MartinSLewis virgin how long am I expected to wait? Considering this is ticket is from 18th Jan. I also believe I have figured out with the problem is as I am fed up of if not being able to communicate.
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Dani HeadCase
(@Dani_HeadCase) reported
@virginmedia We pay for 24/7 support and we’re not getting it. We’re not getting any support. At all.
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George Ivanov
(@george_i81) reported
@virginmedia After spending another 15 minutes on WhatsApp I've been advised to call the PIC team (?) for the cancellation of my order.... and the numbers 08000643823 or 08001831234 just hand up on me as soon as I select the option to cancel. This is really sad...
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jiggy jai
(@j1ggy_j) reported
@virginmedia @O2 That’s the problem. Your team don’t seem to know how to fix or what to fix! Like I said this ticket is from January. That’s 3 MONTHS & counting.
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Dan Southern
(@Dboy) reported
@virginmedia But I have a separate problem that I suspect isn’t to do with the area problem and can’t talk to anyone about that
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neil hughes
(@hughes_nm) reported
@virginmedia Last Wednesday 13th April I was visited by Dave, a virgin media employee not a Comex employee. Dave arrived with his own spade which he had taken out of his shed ( you couldn’t make it up could you??!!) took one look at the job and said ‘I can’t do this, it’s way too big HELP!!
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Derek Turpin
(@thedelboy) reported
@virginmedia Hi thank you for your help anyway ! "You Listened " that's all I wanted the Lady to do yesterday if you are able listen to the conversation I had with her yesterday! + you will see why I won't call customer service again! Unless it's to cancel my contract next year.had enough.
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Dani HeadCase
(@Dani_HeadCase) reported
Legit in tears of frustration thanks to @virginmedia AGAIN. No internet all morning. Missed meetings & lecture. 1 what’s app conversation and FOUR phone calls later - all disconnected by agent a who don’t give a crap. how is this right????