Virgin Media

Virgin Media Outage Report in Stockport, England

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The latest reports from users having issues in Stockport come from postal codes SK2, SK4 and SK7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stockport, England 03/11/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Buxton, Timperley, Bolton, Oldham, Salford, Ashton-under-Lyne, Cheadle, Hyde, Sale and Bury.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomStockport Phone
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomBuxton Wi-fi
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

  • Poetech3 Poe{t}ech (@Poetech3) reported from Bollington, England

    @virginmedia No, because complaining won’t get the b/b to happen any faster. Install supposed to be happening tomorrow after letting us down on 7 Dec and all the talking etc in between. Feel there’s absolutely no point complaining. We just want b/b and don’t want to go to Sky.

  • Woodylass Gemmalea Woodward 🐝 (@Woodylass) reported from Oldham, England

    @virginmedia I recently put in a request to cancel my contract. The email is from an operative offering a good deal, but its asking me to call him on on his mobile as he's working at home

  • cpiyush Piyush Chechani (@cpiyush) reported from Sale, England

    @virginmedia is there anything wrong with your services in Altrincham area? It’s been 36 hours of intermittent issues with broadband (fiber). Service status says everything is fine but laptops and phones are dropping off connections..

  • unlovedlongsigh Phil Samphire (@unlovedlongsigh) reported from Manchester, England

    @RabnawazA @virginmedia Yes my partners zoom meetings crash even though we got a 300 Mb line the Wi-Fi signal is not that great and we got boosters what we tend to do is use mobile data for the rest of us but we are in the fortunate situation that we can

  • LiamRLaverick Liam Laverick (@LiamRLaverick) reported from Urmston, England

    @virginmedia No you’re alright,, literally the worst internet provider I’ve ever come across, will be leaving and moving to Sky tomorrow

  • JardineClifford Clifford Jardine (@JardineClifford) reported from Middleton, England

    @virginmedia You have a covid notice saying don't call unless its an emergency so I'm using chat.... 13hrs later still waiting.... customer care and satisfaction has never been a strong point with virgin media

  • cpiyush Piyush Chechani (@cpiyush) reported from Sale, England

    @virginmedia Thought it was tough to connect to someone on phone (57 mins wait) and another 36 mins convincing your helpdesk colleague that there is a problem - they sent someone within 12 hours to check and that talented technician found and fixed the issue in 20 mins.. all sorted !! 👍🏻👍🏻

  • JardineClifford Clifford Jardine (@JardineClifford) reported from Middleton, England

    @virginmedia my package price has gone up again and I'm now paying almost twice as much as a new customer how do I leave without having to call

  • Weirdyweirdtwit Simon Ritchie (@Weirdyweirdtwit) reported from Manchester, England

    Oh @virginmedia yesterday I upgraded my broadband speed for the kids & I to WFH effectively (double what it was) & sure enuff it’s now not working at all 😡 & been on hold 20 mins plus to a special tech line you bundled in for me ... kids next lesson in 10 mins!

  • MrMcSmee Martin McGovern (@MrMcSmee) reported from Manchester, England

    @virginmedia Do you not understand it is absolutely nothing to do with speed? It's the constant outages! Pretty easy to work out how that is useless to me. Also, yet another outage with fix time tomorrow. Pls don't reply with another useless generic response as they are no help at all.

  • teesh69 ✨$ERENA✨ (@teesh69) reported from Manchester, England

    @virginmedia Thank you, but there is no point. I’ve spoken to 6 people who have all either lied or said they can’t help. Would be grateful to know why your company records calls but then refuses to listen to them though? Thanks

  • Josh_Deegan Josh Deegan 💙 (@Josh_Deegan) reported from Manchester, England

    Been on hold to Virgin Media for over 30 mins. Internet has been so intermittent for months and this week is the worst I've ever known it. Impossible for me to WFH with it like this. Missing deadlines and not able to speak to service users. Beyond frustrating.

  • outspokenoneuk Marc Lloyd (@outspokenoneuk) reported from Manchester, England

    @virginmedia are honestly useless! Rang with the same issue I think 12 times each time they tell me there isn’t an issue, like I’ve got time to ring and tell them issues that aren’t there! I’m tempted to just cancel my direct debit and go to sky

  • outspokenoneuk Marc Lloyd (@outspokenoneuk) reported from Manchester, England

    @virginmedia How about I just pay when you fix all the issues? I’m sure that if I don’t fulfil my terms of the contract regards to payment you will disconnect me but you are ok to not provide me with internet or TV services that I pay for

  • benj_greenhalgh BG (@benj_greenhalgh) reported from Wilmslow, England

    @virginmedia Please could you provide an update as to why there’s no internet in the Wilmslow area again? I rely greatly on broadband to carry out my job, it’s unacceptable for this to happen without warning, time and time again, with no idea of when the service will resume.

  • pete_vella Pete Vella (@pete_vella) reported from Salford, England

    @virginmedia yet another broadband install cancelled at the last minute. Spent 10’s of hours trying to speak to somebody and today I was assured that the service would be connected. Despicable company. Blame COVID all you like, but you’re just completely useless. OFCOM claim!!

  • Poetech3 Poe{t}ech (@Poetech3) reported from Bollington, England

    @virginmedia No, because complaining won’t get the b/b installed and faster. Install supposed to be happening tomorrow after letting us down on 7 Dec and all the talking etc in between. Feel there’s a absolutely no point complaining. We just want b/b and don’t want to go to Sky.

  • HankinsonAdam adam hankinson (@HankinsonAdam) reported from Ashton-under-Lyne, England

    @virginmedia why again do I have poor internet even when u have upgraded me just a joke and when you try and call there is no one to answer the phones

  • Poetech3 Poe{t}ech (@Poetech3) reported from Bollington, England

    @virginmedia Have been texting that no since 09:30 - this is after countless message threads, call centres, live chats and everyone says what you are saying and passes me on. No offence, and I appreciate you’re trying to help, but I can’t have another hours-long thread or multi-day live chat.

  • outspokenoneuk Marc Lloyd (@outspokenoneuk) reported from Manchester, England

    @virginmedia I’ve got 3 separate issues! Nobody cares, I can’t use live chat coz that Isn’t working either! I’ve not had a stable connection for 24 hours, when it’s normally working I have to sit next to the router because the range is like 20 cm so I can’t use internet in any other room

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DrUncleBengeSan Benji (@DrUncleBengeSan) reported

    @virginmedia Thank you for taking the time to find out what the problem has been. I hope this doesn't happen to other customers in future, and I hope Virgin can find better ways to deal with problems like this in the future.

  • DrUncleBengeSan Benji (@DrUncleBengeSan) reported

    @virginmedia I had called multiple times and got into contact with a team who said they would resolve the issue but set my account to close the day of that call.

  • emstoth Emma Stothard (@emstoth) reported

    @virginmedia No faults on the area but it’s saying all my devices are having issues. I’ve followed the steps with the box but it isn’t improving.

  • DrUncleBengeSan Benji (@DrUncleBengeSan) reported

    @virginmedia speak to that person to attempt to resolve their address issue and have my broadband reconnected only after speaking to the other person. I have since seen that my account has been closed with Virgin Media/2

  • OhRoyalOne Queenie (@OhRoyalOne) reported

    @virginmedia Not tried via website. I watch either via tv or phone only. Phone all not working

  • Jax_Max Jacki (@Jax_Max) reported

    @virginmedia This is urgent! I would like a telephone number to a manager who can oversea and deal with these issues… which believe me you do not wish me to post publicly! But email help desk isn’t helping - we need internet access for medical equipment so urgent call

  • gdgwhite Giles White (@gdgwhite) reported

    @virginmedia Sure - last time I tried ringing your ‘help’ lines it only took a couple of hours out of my day.

  • LissaKEvans Lissa Evans (@LissaKEvans) reported

    @VirginMedia I have phoned your four times over the course of seven weeks to say that I have a new broadband provider. You have just sent me notice of next month's bill for broadband. What do I have to do to get you to cancel my direct debit?

  • ShakeyRed1 David Stevens 🇬🇧🇺🇦 #BackBoris (@ShakeyRed1) reported

    Dear @virginmedia What is the point of WhatsApp Customer Service? You say "We'd like to continue the conversation on WhatsApp This means that you don't have to sit at your screen waiting on us" Yet if I am not sat at my screen waiting on you, you end the conversation

  • psmith1803 Paul Smith (@psmith1803) reported

    @virginmedia To make it worse an engineer called me which I agreed on the chat wasn't necessary and I wasn't booked in for anyone to come to the property. Poor support online.