Virgin Media Outage Report in Stockport, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Stockport come from postal codes SK2, SK6 and SK5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Stockport, Bolton, Cheadle, Salford, Hyde, Buxton, Sale, Bury, Macclesfield, Stalybridge, Altrincham, Wilmslow and Dukinfield.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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Dave Ashurst
(@DWA2005) reported
from
Knutsford, England
@virginmedia @stewartbowie4 Last update on the link you provided nearly 3 hours ago, communication with customers is woeful. Is there any sort of estimate to fix?
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Sharon Wilmot
(@shazzawarrior18) reported
from
Bolton, England
@virginmedia Still the same issue had another text update to say all fixed but it's not still nothing #notimpressed
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DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia This will be the case. Please can you confirm this is the true reason as I need in writing so I can put a complaint in? Regards
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Danielle
(@missdepotts) reported
from
Ashton-under-Lyne, England
@virginmedia trust the whole of virgin to be down when all the Harry Potter films are on 🙃
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DJ Nerja
(@CurryInTurry) reported
from
Oldham, England
@virginmedia I did that. Got written reply yesterday. Absolutely disgrace. It's like you never read my complaint. Told me to ring you to sort it. I want to find out who lied to me about getting 5g
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
@virginmedia officially the WORST service and your customer service is horrendous!! Best alternative tv/broadband services??
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DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia @stewartbowie4 I'm afraid this is the new Virgin. Absolutely shocking customer service. I've been lied to and have numerous complaints in at the moment
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Jason
(@ph08_jay) reported
from
Oldham, England
@virginmedia is there an issue on your side with no subtitles on any #skymovie channels? Been like this for a few days now 😭
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Cardy Camara
(@modchester) reported
from
Manchester, England
@virginmedia hi getting error code in my area of v53 & can’t get online to your webpage to check, nor can I get through on phone. What is happening to my TV service?
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Euan Henderson
(@euanah) reported
from
Sale, England
@virginmedia no rf signal in my hub 4 all of a sudden last night and no engineer until Tuesday ! Not great and massively inconvenient working from home on Monday with no WiFi
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Sharon Wilmot
(@shazzawarrior18) reported
from
Bolton, England
@virginmedia Yep shows outrage and estimated fix time which varies then text and email to say fixed but still nothing had 15 messages to say fixed one a few seconds ago but it's not and still showing outrage on the app hard to check this when no services very disappointed with the service
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DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia That's not my query. It's the ridiculous scripted reply by letter to my complaint. Going to ombudsman as that is not how you handle a complaint. Sky will have a new customer when my contract is up!
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
Anyone else having issues with @virginmedia ? Last night and this morning still not working
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Beefy Blue Banana
(@BeefyBlueBanana) reported
from
Manchester, England
Anyone else having major problems with @virginmedia this morning?? Upgraded to the 1gig and it's been a lot worse than the 350mb package so far.. 🤦
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Mike Long
(@Lanky2711) reported
from
Urmston, England
@virginmedia your service is crap 💩 internet down, tv down trying to work! You should pay for my McDonald’s as it’s the only place I can get on line to work.
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Jane Mcdonald
(@janemcd051116) reported
from
Ashton-under-Lyne, England
@virginmedia My tv has been down since 11am this morning come. On get it sorted or I won't be paying all my bill
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Beefy Blue Banana
(@BeefyBlueBanana) reported
from
Manchester, England
@virginmedia I've had someone else helping me on the post and the upstream/downstream/networklog is showing a very noisy line. The BQM looks really bad.
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Matthew Apps
(@MatthewApps2) reported
from
Salford, England
@v @virginmedia Internet issue has been open since August and it’s been a comedy of errors. Several engineers have been round each setting off a chain of farcical call-outs. Clowns! Each time I get sent a survey that is designed to get the feedback they want. Not good enough!
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Beefy Blue Banana
(@BeefyBlueBanana) reported
from
Manchester, England
@virginmedia No use whatsoever I'm afraid. @virginmedia connection still completely unusable. Virgin contact number still not working. How am I supposed to get this sorted??
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Leann
(@leannt1984) reported
from
Salford, England
Hi @O2 I’m both a virgin media customer and have a pay monthly sim with O2 and i am struggling to sign up to Volt! Help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mvrander
(@mvrander) reported
@maxray @virginmedia Small print at the bottom says you can cancel your contract because of the increase any time before mid April. Think we'll be leaving
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Mr Pink
(@H1GH_GR4DE) reported
@virginmedia No flashing lights, the network was viewable. Rebooted it, didn't help. Just randomly started working again now.
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Jonathan Price
(@JonathanOPrice) reported
@MartinSLewis After problems I've been having in trying to port the number over from @virginmedia to @bt_uk I'll be doing the switching myself in future. Asking companies to do it on my behalf is an headache.
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Pete Finn
(@petefinn2013) reported
@O2 can someone please tell me how I cancel the sim card via @virginmedia that I never wanted in the first place
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Jim Symonds
(@JimSymonds) reported
@virginmedia so despite 2 promises in writing from your customer services that the dangerous manhole cover would be fixed by lunchtime today, no-one has even been to look at it. Are you just waiting till someone is seriously injured?
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D Wailer 🟠
(@Droosaid) reported
@virginmedia I’ve spoken to someone, the box is broken. They’re sending a new one. Quite why I had to jump through hoops and get fobbed off, told to go online to do diagnostics which is hilarious as there was no connection. Your whole help system is unfit for purpose. I doubt we’re renewing.
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Dunney 🇺🇦#DontBeABystander
(@MikeBDunne) reported
@Jopey__ @virginmedia @SnoopDogg In fairness to them, they seem to have sorted that problem.
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Dr Maria Panagiotidi
(@mariapage) reported
@virginmedia I cancelled my account... you confirmed... and now it looks like it's still going and you want me to pay for next month!!! WTF
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Elizabeth
(@GwIadysStreet) reported
@virginmedia What a rubbish service !! we had a new box fitted today in front room and now the box in the back room says there’s a problem with our account@. The new box is working well.
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Tweetledumb
(@xueshang) reported
@virginmedia my TV still is not working after 5 weeks. They said the outage since midFeb. would be fixed, by 16th March, then 23rd, now 30th. (Engineer came yesterday the fault is unchanged.) VM haven't called, texted or written.