Virgin Media Outage Report in Stockport, England
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The latest reports from users having issues in Stockport come from postal codes SK2 and SK7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Altrincham, Wilmslow, Salford, Sale, Bolton, Stockport, Knutsford, Oldham, Macclesfield, Hyde, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Total Blackout | |
| Manchester |
Total Blackout | |
| Manchester |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@virginmedia It was for an iPad and was a straight swap for an old virgin SIM, your customer service didn't understand that it wasn't a phone I was using. Apple knew within seconds what the issue was, I told your team and they said they were lying and I didn't know what I was talking about 🙄
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia how long do you expect customers to wait for a customer advisor to answer the phone - currently been on hold for 32 minutes and counting #customerserviceatitsworst #virginmedia
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James Mayo
(@JamesMayo_) reported
from
Manchester, England
No data on my phone and ******* @virginmedia internet has been down all morning 🤬
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@virginmedia It's far too late for that, after getting no help from your team on 3 separate calls @Apple stepped in on call 2, found your APN settings for us and we sorted it out for you. You owe them a high 5 and a hug, and a training session for your customer service team.
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James Mayo
(@JamesMayo_) reported
from
Manchester, England
@virginmedia Yes I have, also reset it a few times and it’s still been down for a few hours now
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Sam Rogers
(@8ballSambo) reported
from
Walkden, England
@virginmedia Hi, any reason my internet is down (M38 postcode) been down since early this morning cheers
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Rich 🐝
(@richtimperley) reported
from
Sale, England
@unit_1974 @virginmedia We have exactly the same issues. Blinking frustrating 😤
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James Mayo
(@JamesMayo_) reported
from
Manchester, England
@virginmedia Doesn’t say their is any problems with the internet no, and no I’m with EE
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Ash Kapriyelov 🎮🦄🌈
(@ash_kaprielov) reported
from
Salford, England
@virginmedia I was on hold for over 45 mins just now. Had to hang up.
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Natalie Johns
(@natalie_19851) reported
from
Salford, England
@17mxmi @jamaican__kidd Virgin media is shit too
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Steven Woodside
(@woody0702) reported
from
Bolton, England
@virginmedia why does your broadband never work between 5am and 7:30am in #Farnworth Surely this a poor service as things are not never working... If there are works why does your website never update to say so
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@virginmedia @Apple After telling us on call one that's what the problem was. Well done @Apple.
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@virginmedia today your customer service team delivered terrible service to us in comparison @Apple were top notch and told us what was wrong and what @virginmedia had to do to fix the problem. When I explained this they hung up on me. 3 times today. #shitservice
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Jayne Brindley
(@dizzys_girl) reported
from
Stockport, England
@virginmedia called to obtain a new router for broadband, 12 mins to get to speak to a human then placed me on hold & never comes back. Ring back again & get told I will be charged, request to speak to a manager who when I say I will go elsewhere, asks me to hold then cuts me off
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Anthony Cadman 🐝🐜💙🏆🏆🏆🏆
(@Cadders1968) reported
from
Manchester, England
@HayBulbs @TheMontyDon @virginmedia Exactly the same happened to me, really annoyed when I came to watch it this morning, @SkyUK Had this issue solved years ago.
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Ryan
(@Listuuh) reported
from
Manchester, England
Anyone else on virgin media and the internet is down in your area
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Marcbbz
(@marcbbz) reported
from
Manchester, England
@virginmedia Third time this weekend trying to get through to the retention team. I’ve spent a total of 1hr and 37mins on hold and still not spoken with a human being. And you wonder I want to cancel my subscription.
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Anthony Cadman 🐝🐜💙🏆🏆🏆🏆
(@Cadders1968) reported
from
Manchester, England
@TheMontyDon Watched my @virginmedia recorded @GWandShows this morning, started with that lovely lady talking about her roses, so annoyed, iPlayer here we come. @virginmedia why can't your box adjust the recording times when a series link show starts at a different time, happens a lot v poor.
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woodsa
(@danielpwood1) reported
from
Salford, England
@RockcliffeFiles @virginmedia Me to, my work has a high proportion of Indian colleagues who I generally rate highly but a lack of understanding of the conversation and an inability to deviate from script to provide reasonable customer service is totally unacceptable.
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Ian Dugdale
(@IDugdale) reported
from
Urmston, England
@virginmedia Service in the M41 has been appalling for months and the local Facebook group is full of complaints, don’t see any of your customers charging @virginmedia for the inconvenience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SleepieBear
(@sleepiestbearxo) reported
@virginmedia My net keeps messing up in the HA3 area, I am trying to check the status and it's saying there was a problem searching for an issue. Please can you help me sort this because I am a streamer and unable to stream due to this issue. The net keeps cutting off.
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Steph Sims
(@steelysteph) reported
@virginmedia No, I’m still waiting for customer service bot
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Jim Symonds
(@JimSymonds) reported
Incredible collection of @virginmedia complaints just in the last hour, & I didn't count the ones about poor broadband! Truly awful customer service
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elliot mansflield
(@gchvjh6x5c) reported
@virginmedia can I get an update on the ongoing issues? Has a resolution been found? Had a root cause Analysis been done and will it be available for us to review
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Blainzy
(@John_B58) reported
@virginmedia Actions speak louder then words and your customer service in my experience isn’t very good at all with little or no commitment to actually helping me.
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asim
(@asim14234623) reported
@Evecats2 @virginmedia If your open to options please contact me as I am a network consultant for BT. - Direct Dial - 0207 907 7357
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Dr Claire Ryall
(@physiobodyworks) reported
@virginmedia is broadband down in SO23 area? Can't even get a service check to work
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Phil shaw
(@philandjessshaw) reported
@virginmedia is there a problem with internet in Torbay? I’ve ran a test & it keeps say they can’t do a test there’s a problem try later ?
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UTFT since 1978
(@bainesleftfoot1) reported
@CBobblers1878 @virginmedia It’s nonsense. I literally get no internet signal when I’m on my phone or laptop and immediately go onto the app and and run a scan and it’s says the broadband is fine. Yet I’ll then go onto an external scanning app and it says it can’t pick up a signal. It’s a con
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Matt
(@Noberts1878) reported
@CBobblers1878 @virginmedia Literally cancelled mine a couple of days ago mate it was constantly cutting off and they’d refuse to send any engineers out to fix it; they’d insist it was a problem on my end. Jokers