Virgin Media

Virgin Media Outage Report in Stockport, England

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The latest reports from users having issues in Stockport come from postal codes SK2, SK5, SK4 and SK1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stockport, England 01/21/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Oldham, Sale, Bury, Macclesfield, Bolton, Stalybridge, Altrincham, Wilmslow, Salford, Dukinfield, Hyde, Irlam and Knutsford.

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City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

  • thegallyfamily Suzanne & Steve (@thegallyfamily) reported from Salford, England

    @virginmedia do you have any shame and are you happy providing poor service. 12 phone calls all cut off at my expense and still can’t answer our query and refuse to ring us back. #simplypoor

  • mason458 Michael May (@mason458) reported from Middleton, England

    @MickFerry @virginmedia Infuriating. We are going through it at the minute. They want £120 of us a month as a valued customer and a NEW customer gets same package £50 less.

  • EmmaRobbo_ Emma Roberts; (@EmmaRobbo_) reported from Bolton, England

    @virginmedia is there issues with the wifi?

  • leannt1984 Leann (@leannt1984) reported from Salford, England

    Hi @virginmedia for several days I’ve been messaging you trying to move my services to another address. You can’t speak to anybody, and nobody replies to my messages! Appalling service! I will want reimbursement for the days that my services won’t be available at my new property

  • joemoonblue Joemoonblue (@joemoonblue) reported from Stockport, England

    @virginmedia My router stopped working and no one from Virgin would help I lost my mind and ended up in a mental hospital

  • rachaelmcnally rachael mcnally (@rachaelmcnally) reported from Salford, England

    @virginmedia what a rubbish service. Trying to request for package to be moved but can’t speak to a person. Now want to cancel....still can’t speak to anyone 😡 terrible service......answer the phone!!!! Been sat on hold for 3 hours

  • brollybruce Bruce (@brollybruce) reported from Knutsford, England

    @virginmedia Complete disaster - can you please look on the account and sort out the problem - you have all the authority from the client

  • robtomlin1 ROB TOMLIN (@robtomlin1) reported from Sale, England

    @virginmedia for the past 18 months I’ve paid £99 a month for the oomph package, just been told it’s going up to £139 a month for same package yet new customers get it for £89 a month! How can you justify this ? Don’t want to leave but no help from customer services

  • LunaWitchBitch Laura Lou (@LunaWitchBitch) reported from Manchester, England

    @virginmedia I have been trying to get through to your customer service for the past 2 days - I need to speak to someone urgently.

  • CityWookie CityWookie (@CityWookie) reported from Urmston, England

    Impossible to arrange a house move with @virginmedia ! So far website doesn't work. So they tell you to use the contact us chat, which I've sat on for over 4 hours without a response. I've also tried calling, so far more than 3 hours no response or cut off 😡 #poorservice

  • LunaWitchBitch Laura Lou (@LunaWitchBitch) reported from Manchester, England

    Yet AGAIN my broadband connection has gone. @virginmedia this is every single month, multiple times a month and I get old nothing but 'try to reboot your router' every single time. The amount of complaints on twitter alone jusy goes to show how poor your service is.

  • MalbiffaSwann Mal Swann (@MalbiffaSwann) reported from Cheadle Hulme, England

    @virginmedia need some help guys got a constant flashing green WiFi light on my hub and I have tried everything to solve it switched off rebooted checked connections everything getting frustrated now. It’s been on for 3 days now

  • AjayPatel1000 Ajay Patel (@AjayPatel1000) reported from Stockport, England

    @virginmedia never mind the show, my broadband has been down all day and it’s impossible to get hold of anyone at VM. Please get in touch ASAP.

  • clareyocs1 Clare (@clareyocs1) reported from Salford, England

    @AdumF @virginmedia I know Salford had a problem yesterday or day before.

  • j_roddy Jane (@j_roddy) reported from Urmston, England

    @lIPJIl @virginmedia WFH and self employed with no WiFi...can’t get through to them only automated service...maybe invest more into the company rather than pay your shareholders fat bonuses!

  • MissVerryCherry Verry Cherry 💋 (@MissVerryCherry) reported from Salford, England

    @virginmedia I can’t believe how shocking your customer service is ....

  • Rhi_Marsh_213 Rhiannon Marsh (@Rhi_Marsh_213) reported from Bolton, England

    @virginmedia I have had no WiFi for 2 days. I received a card asking me to ring and quote RPBLOCK but I can’t get through on your phone lines. We can’t sign in online because the original email address used is no longer in use. How can I get this resolved? 🙄

  • jy_6yates Jamie Yates (@jy_6yates) reported from Stockport, England

    @virginmedia your WiFi is a disgrace and doesn’t work in any room minus the room the actual router is in, disgraceful signal strength

  • j_roddy Jane (@j_roddy) reported from Urmston, England

    Why is @virginmedia so appalling? Broadband been off for 48 hours,but they manage to take their monthly payment without a problem which gets more expensive each month..if your thinking of virgin think again!

  • nursesleague Bolton Nurses League (@nursesleague) reported from Bolton, England

    @virginmedia can you confirm whether there are any broadband issues in the Bromley Cross area of Bolton as my internet went down at 6pm last evening and will still not connect

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Jayu4456 Jayu (@Jayu4456) reported

    @virginmedia being promised free pods and then having being told that's wrong information and you'll have to pay. I've got no signal in some places of my home

  • Jbrice31Brice jason brice (@Jbrice31Brice) reported

    @virginmedia absolutely shocking to deal with!! Happy with tv/broadband package just wanted to cancel my LFCTV that’s all & making it as difficult as possible when a realy easy task😩Rang to cancel it & he tried selling me new SIM card & when didn’t agree hung up..rude!

  • resourcefuljohn John Rose 🇬🇧🇨🇦 (@resourcefuljohn) reported

    .@virginmedia Hoping you get your broadband service up and running HX3

  • Rihaines Richard Haines (@Rihaines) reported

    @k_faulkner @virginmedia @jimconey Sky, new customers for sky TV & sport £41/month but for loyal customers (15+ years) it’s £70/month. Until you are forced to phone and complain and they adjust down only for it to go back up when special dispensation ends. Our commercial world values new over existing customers

  • Daffa_Daffer Daffa Daffer (@Daffa_Daffer) reported

    @k_faulkner @virginmedia @jimconey Their products are ok, but their customer service is absolutely abysmal. There's no company that I can think of where there is such a huge divide between their cuddly PR image and the harsh reality of how they operate.

  • happysakshi24 Sakshi Tandon (@happysakshi24) reported

    @virginmedia my broadband hub seems to be restarting constantly and not doing what it’s supposed to do. Help?

  • nickyb1982 ₿ΞA$⬡N ⟠ 🦄 (@nickyb1982) reported

    ******* @virginmedia broadband down AGAIN

  • Carlo14601 Carl (@Carlo14601) reported

    @JasonMimms35 @VMO2News Virgin mobile isn’t included and that runs off the Vodafone network. Needs to be an O2 mobile and Virgin media broadband registers to the same address.

  • trumpsquiff trumpocalypse (@trumpsquiff) reported

    @virginmedia Your "checking for issues" goes on for a few minutes, reports that there were no issue, and then doesn't lead to any way of logging the issue

  • ngirvin20 (❍ᴥ❍Ʋ) (@ngirvin20) reported

    Not sure if @edfenergy or @virginmedia has the worst customer service: both absolutely love to pinball from one person to another and doesn’t get anything sorted for ***** sake, wasting few hours of my time talking to 10 different people