Virgin Media Outage Report in Stockport, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Stockport come from postal codes SK2, SK6 and SK4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Ashton-under-Lyne, Stockport, Bury, Buxton, Timperley, Oldham, Salford, Cheadle and Hyde.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Bolton |
TV | |
| Bolton |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia Said it would be fixed by 3pm - here we are at half four & still no service.
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David Green
(@DTGreen63) reported
from
Stockport, England
@Virgin_Victoria @MadeByDyslexia @virginmedia They won't help customers service is crap they don't won't to know full stop
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Laura
(@LauraR1707) reported
from
Bury, England
@virginmedia Yes the service page says there’s no fault but when I ring 150 it says there is a fault - confused🤔
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kimberley Goodinson
(@Kimbow21) reported
from
Bolton, England
@virginmedia I’m disgusted I’ve been a customer for 15 years and more . You’ve put the price up by £20. The very unhelpful person on the phone offered me a £2 discount . Disgusting back to Sky .
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia Finally got through. Total loss of service - not expected to be fully back on until 29th of August! That’s nearly a week! Your service is appalling and you have the gall to be charging more. We will be looking at changing suppliers immediately.
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Shaun
(@shaunbentley) reported
from
Salford, England
@virginmedia just spoke to, hands down, the rudest child I’ve ever spoke to. Morgan in the cancellations department. Seriously he was lucky we weren’t face to face. Little brat.
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aisha
(@aish_a_) reported
from
Bolton, England
@virginmedia u sent me a new router like a month ago and this connection is SLOWER than the router that was over 10 years old I’m basically sat on top of it and I’ve never experienced slower WiFi
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia I’m afraid you’ve used the new deal trick before and look where we are. I am stuck without internet for a week and paying for a poor and inconsistent service. The server for my postcode M210ZN is down. Yet my wife who was working less than a mile away had no problems.
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia you have just lost two loyal customers of nearly ten years. Countless internet connection problems & today was told the latest may not be fixed until August 29th - yet you are proposing another price hike. Appalling.
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Alan_MPS
(@AlanStockton11) reported
from
Salford, England
@virginmedia think you need to understand your customers are your business shocking speaking to your so called customer service team today didn’t care that my service has not worked now for a month, after a so called engineer was in my home for 5 mins saying all working 😢
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Mrs K E
(@Kimbow21) reported
from
Bolton, England
@virginmedia I’m not bothered now we have left . The guy who answered the phone couldn’t be less interested . Every thing he was saying was on a card . He was very un professional and didn’t understand English fully . So he can’t be bothered to help I can’t be bothered .
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aisha
(@aish_a_) reported
from
Bolton, England
Virgin media is so ******* SHIT sick of this life
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Graham Edgington
(@GrahamEdgington) reported
from
Bolton, England
@virginmedia receive a final account for £63 and that would be the end of things. The final account never arrived however the outstanding account has been passed to BPOB collections who bumped it up to £269.96. I have paid the account off, so sincerely hope that Mr Branson 1/3
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claire kenyon
(@clk_85) reported
from
Manchester, England
@virginmedia I haven’t yet unfortunately we are still in contract with sky- but after their recent diabolical customer service, we will be in touch once our contract ends
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knowmadiqx2x
(@knowmadiqx2x) reported
from
Manchester, England
Second weekend on the trot #virginmedia broadband down in south Manchester #virginmediabroadbandblues
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Guy Rushworth
(@dreadedwhisky) reported
from
Manchester, England
After 48+ hours I’m still without any phone service. Despite being in contact with customer support at @virginmedia for over 48 hours. Had to buy a temporary @EE SIM card in the end. Fed up and frustrated to say the least.
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Be Strong Daz
(@BeStrongBolton) reported
from
Bolton, England
@virginmedia an absolute shambles broadband service for the last 3 weeks and not scheduled to be fixed until 9th Sept 2019.
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia But it keeps happening time after time and it is so difficult to get through to a human being (someone in a call centre in India) & when you do there’s no explanation of why it keeps happening. I run two small businesses and am reliant on a god quality reliable internet service.
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Oggy The Ghost
(@OggyGhost) reported
from
Stockport, England
@virginmedia what is going on with the broadband service it went down and wouldn’t connect I hard reset the Hub and it won’t connect at all & keeps resetting itself and starting the reconnecting process again it’s been doing it for half an hour now
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Graham Edgington
(@GrahamEdgington) reported
from
Bolton, England
@virginmedia My Mother in law recently went into care with the late stages of Alzheimers and as power of attorney of her affairs I have tried to cancel her phone contract however your customers service did not want to know. They marked the file closed and said I would 1/3
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Terrie Collett
(@CollettTerrie) reported
@virginmedia If your email address ends in @blueyonder.co.uk click here If your email address ends in @virgin.net click here You can also still pay bills online. Make a payment Or here are some more links that might help: Got a query about our products, services or ways to pay? Just visit
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Ashley Pilling
(@AshleyPilling2) reported
@virginmedia Virgin media did checks from their end and I paused every connection I have using the app and turned each one on by itself to check if one connection was causing the issue.
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Deano
(@Deano1969) reported
from
Wandsworth, England
@virginmedia Broadband down again? SW12 #virginmedia
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Marc Vlessing
(@marcvlessing) reported
@virginmedia Month 3+1 week and still waiting for any kind of meaningful response from @virginmedia. Their automated response systems are working fine. But there is no human being with a brain at the end of the line making decisions of any kind. 21st-century service at its very worst.
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TMcGRed
(@TMcGRed) reported
@virginmedia The hub is not the issue. I've just done another test and it's OK now. The problem is that my speed and / or connectivity is regularly dropping or cutting out. One minute it is fine, the next the connection is gone. My wife & kids have said the same, so I know it's not my device
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Emma fox
(@Foxe32) reported
@virginmedia so the internet is down again and your page to tell me if it's my house or a wider issue is also down... Another great week of services #poorservice #virginmediadown
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Drew Stevo
(@andrewstevo39) reported
@virginmedia what's going on with the Broadband in Ts8 ? Been up and down, on and off for nearly 2 weeks. What am I paying for??
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sean
(@sean19058396) reported
@virginmedia kmt you lots are pussios fix your blud clart wifi
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Terrie Collett
(@CollettTerrie) reported
@virginmedia and the TV keeps going off and on saying no signal
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Claire Jennings
(@ClaireJen79) reported
@virginmedia I bought 2 tp link mesh 3 technology boosters it is with both those on I got 5.5mbps upstairs! They dont listen to me I'm not a dumb housewife my son works for Microsoft the hub is inferior! I've done everything I can to get virgin to accept their fault its same bad advice!