Virgin Media Outage Report in Stockport, England
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The latest reports from users having issues in Stockport come from postal codes SK4, SK2 and SK7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Dukinfield, Hyde, Irlam, Bolton, Salford, Stockport, Wilmslow, Oldham, Altrincham, Sale, Knutsford, Macclesfield, Stalybridge and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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Nick Poynton
(@reg14reg) reported
from
Bolton, England
Hi at @virginmedia do you have a contact email address for complaints. Your internet service over the past month has been absolutely awful! Pay for 350mb broadband and currently at the moment having it drop maybe 10-15 times a day and lose all connections.
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john slater
(@johnslater613) reported
from
Manchester, England
@virginmedia loosing connection again today the router seems to keep resetting its self have not had constant connection for weeks. You keep saying we need to send signal to router ???
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Tracy Dewhurst
(@TracyDewhurst) reported
from
Ashton-under-Lyne, England
@virginmedia Can anyone tell me the best way to get in touch with virgin media to resolve a billing issue. Phoned them on several occasions and still no resolution.
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Joe
(@JoeHolmes1994) reported
from
Bolton, England
@virginmedia are a bag of ******* shite. Mis-sold me broadband and then then told me I was lying ahaha. It’s on recording ***, go **** yourselves you bunch of *********
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia what a rubbish service they now provide, new Hub 4 supposed to be technically advanced always crashing, hopeless service, do not subscribe join me #leavevirginmedia media
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Jimmy McLaughlin
(@longsightjimmy) reported
from
Stockport, England
@virginmedia internet was down in Heaton Norris this morning #SK4 but back again now #FYI
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The Real Guy Gardner FBPE
(@guy140771) reported
from
Salford, England
@harrisonmp They wrote to me about my complaint saying they’d been trying to contact me, they haven’t unless they’re still using the wrong mobile number which I’ve informed them about. We’ll ignore the fact that my landline is with them. I just wish someone @virginmedia would take ownership
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia I got text update at 3:13 pm that service is restored; observing intermittent issues connecting to internet since then.. now the service status shows no fault but certainly there is some.
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Paul
(@Paul7Law) reported
from
Manchester, England
YouTube... Why you no work. #virginmedia issues?
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The Real Guy Gardner FBPE
(@guy140771) reported
from
Salford, England
So @virginmedia it’s now 48 hours I’ve been waiting in this queue for a call back. I’d appreciate a response before I cancel my package!
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Connor Unsworth
(@ConnorJUnsworth) reported
from
Salford, England
@virginmedia finally after 1:10 mins on the phone. We have a possible resolution. Whilst the tech on the line was very apologetic and helpful, the waiting, lack of response and overall service is appalling.
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Ric Michael
(@RicMichael) reported
from
Manchester, England
@virginmedia Still awful. No ones got back to me and the wifi is crumbling
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Lorenzo 🇲🇹🇬🇧🇮🇪😷
(@MancLorenzo) reported
from
Stockport, England
@virginmedia Internet is down. Your hotlines say there’s a “complex issue in SK4 area” and always say “should be back online soon”. It’s been 2 whole days! #whatsgoingon
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Simon Flanagan
(@Flanagan1Simon) reported
from
Manchester, England
@virginmedia why send texts to customers saying the problem with your broadband is resolved when it obviously isn’t! Left hand, right hand, you know the rest #overpromisemassivelyunderdeliver
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Nathan
(@nathangreen101) reported
from
Ashton-under-Lyne, England
Hey @virginmedia why is my WiFi not working?!
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Tony Jacobs
(@tonyj01) reported
from
Manchester, England
@DawnBly68 @MartinSLewis @virginmedia They make more money with their present commercial stance - loyalty is NOT valued, the new customer is king. So become a new customer.
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Tim Marner™
(@timmarner) reported
from
Bolton, England
@sitcomsoldiers @virginmedia I’m hoping they apologise and give some compensation but not holding my breath mate, what a serious waste of time their customer service is.
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia Beyond belief since the link provided doesn’t work. I’m sorry but @virginmedia is a failing company with poor technology. I could never recommend them to anyone, Hub 4 failed again today, so unreliable it’s a joke
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Alex Fusco
(@MrsFrisk) reported
from
Manchester, England
@virginmedia I've tried the customer service number 15 times this morning and it isn't connecting. The call just ends. I'm also worried you'll say you can't speak to me. I have a letter of authority but I can't be in my friend's house to call you while he's there due to Covid restrictions
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BBird
(@bizzarebird) reported
from
Bolton, England
@virginmedia what's the best way to report a fault without having to go to offshore fault peeps and go through off the turn off switch on again? My WiFi is horrific, and only affects WiFi intermittent service and it disables. Done all the usuals it's knackered WiFi on router.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Brownnutt
(@MikeBrownnutt) reported
@virginmedia It’s rather an upsetting situation. It would be really good to talk to a customer service human being.
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Adam
(@adamlazzy) reported
@virginmedia why do you bother having a customer service help line? I have been trying get through for 2 hours tonight? And 2 times cut off after an hour waiting on hold. You want to put my bill up to upgrade your services yet you can’t offer the basics of speaking to customers
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Gemma
(@kraftykoala) reported
@virginmedia @cheezybeans over to you. Yes, our wired devices are dropping out too, which is why we know it’s not a wifi problem.
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Laurence Clark
(@killieboy1962) reported
Just spent 45 mins on hold to discuss changing or cancelling my package with @virginmedia and my call ended maybe if I cancel my direct debit they will want to talk to me 🤔
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Mike Brownnutt
(@MikeBrownnutt) reported
@virginmedia I have even tried password reset but you need last bill date and amount, but it is a new account with no bill. This is stupid!!!
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Esro31
(@Esro31) reported
@virginmedia Your customers are trying to give you appropriate notice and you don’t let us get through to you in order to do that. It’s really not my problem and yet, you’ve tried to make it mine. @Ofcom
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Ben S
(@upinsmoke66) reported
@virginmedia Complain by post Send your complaint to: Virgin Media, Sunderland, SR43 4AA I'll have to go the paper route since your online help is so atrocious
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Kim Hamilton
(@bleedingrose_88) reported
@virginmedia Apparently everything is fine when it clearly isn't, my husband and I have had to add data in our mobiles every month due to the service always dipping and cutting us off when gaming or streaming even with a booster!
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Jazza
(@jmilprint) reported
This service is Virgin on the ridiculous!! #virginmedia
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Ben S
(@upinsmoke66) reported
@virginmedia No, enough is enough. 8 hours to be told my install has been cancelled and I have to start the process over again with your sales team. You lot can do one. I was a customer since the NTL days but you're a joke now.