Virgin Media Outage Report in Stockport, England
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The latest reports from users having issues in Stockport come from postal codes SK2 and SK7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Sale, Bolton, Stockport, Knutsford, Oldham, Macclesfield, Hyde, Wilmslow, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
||
| Salford |
Wi-fi | |
| Sale |
Wi-fi | |
| Manchester |
Total Blackout | |
| Manchester |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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Nick Poynton
(@reg14reg) reported
from
Bolton, England
Hi at @virginmedia do you have a contact email address for complaints. Your internet service over the past month has been absolutely awful! Pay for 350mb broadband and currently at the moment having it drop maybe 10-15 times a day and lose all connections.
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Simon Hunter 🇪🇺 🚲 ☮️ 🥗🐈🐄🐒🐀 🏳️🌈
(@simonhunter87) reported
from
Sale, England
@virginmedia why are your fibre upload speeds so slow? 10mbps upload on a 109mbps download speed? Sky and BT and others offer 20mbps download speed on their 67mbps download speeds.Please review this as when 2 people are working from home on video calls 10mbps up isn't fast enough
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia Major waiting time on your customer service lines again today! Your web chat says a possible 24 hour wait until get back to me!? You guys not working from home? Come on, that’s an option surely? Please respond.
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Alex Fusco
(@MrsFrisk) reported
from
Manchester, England
@virginmedia I've tried the customer service number 15 times this morning and it isn't connecting. The call just ends. I'm also worried you'll say you can't speak to me. I have a letter of authority but I can't be in my friend's house to call you while he's there due to Covid restrictions
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Connor Unsworth
(@ConnorJUnsworth) reported
from
Salford, England
@virginmedia finally after 1:10 mins on the phone. We have a possible resolution. Whilst the tech on the line was very apologetic and helpful, the waiting, lack of response and overall service is appalling.
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Wesley Bennett-Pearce
(@wesleypearce) reported
from
Salford, England
Hey @virginmedia - third long-term outage in as many days in my area. What is going on and why is it impossible to talk to someone? Each time you triumphantly announced it’s fixed, something else breaks? This is unacceptable and your comms with customers is poor. #virginmediadown
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Wesley Bennett-Pearce
(@wesleypearce) reported
from
Salford, England
@virginmedia Thank you. This is the 4th fault in as many days. I’m sure it will come back soon, but repeated loss of service is incredibly disruptive when we’re all trying to work from home during the new lockdown.
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia I got text update at 3:13 pm that service is restored; observing intermittent issues connecting to internet since then.. now the service status shows no fault but certainly there is some.
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Sibley14
(@sibley14) reported
from
Stockport, England
@virginmedia Can’t stay connected if there’s no signal! #Stockport #virginmediadown
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Tim Marner™
(@timmarner) reported
from
Bolton, England
@sitcomsoldiers @virginmedia I’m hoping they apologise and give some compensation but not holding my breath mate, what a serious waste of time their customer service is.
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia 20 minutes currently on the phone waiting for your customer services to answer. What’s happening?
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M A R Y
(@MaryAkram3) reported
from
Oldham, England
@virginmedia My internet has been down for 3 days now? Can i be contacted please
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Nathan
(@nathangreen101) reported
from
Ashton-under-Lyne, England
Hey @virginmedia why is my WiFi not working?!
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Paul
(@Paul7Law) reported
from
Manchester, England
YouTube... Why you no work. #virginmedia issues?
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AlexOD
(@Aldonn_) reported
from
Manchester, England
Thanks @virginmedia for going down in the North West bang on 9am when I'm working from home...
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Enda Burke
(@endaburke81) reported
from
Manchester, England
Blimey yet again @virginmedia is down in Manchester :-(
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alex
(@amh_910) reported
from
Salford, England
@virginmedia your service is horrific, whys my phone still coming as "parked"
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Ric Michael
(@RicMichael) reported
from
Manchester, England
@virginmedia Still awful. No ones got back to me and the wifi is crumbling
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Simon Flanagan
(@Flanagan1Simon) reported
from
Manchester, England
@virginmedia why send texts to customers saying the problem with your broadband is resolved when it obviously isn’t! Left hand, right hand, you know the rest #overpromisemassivelyunderdeliver
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Lorenzo 🇲🇹🇬🇧🇮🇪😷
(@MancLorenzo) reported
from
Stockport, England
@virginmedia Internet is down. Your hotlines say there’s a “complex issue in SK4 area” and always say “should be back online soon”. It’s been 2 whole days! #whatsgoingon
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve
(@SNurse1882) reported
@virginmedia your lads been out today to do some pre installation work (that I wasn't aware of). Now @bt_uk saying there's a major fault externally and can't be fixed until 30th and both customer care centres telling me there's nothing they can do. How is that right?
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Vicky
(@vickydyer25) reported
@virginmedia why is it so hard to speak to someone at virgin!! Problem with my TV and all you can do is direct to a crappy link that is no help at all - complete waste of time!!
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Antman
(@antlakin190589) reported
@virginmedia judging by the amount of tweets, ill assume yes... theirs a local fault with the upload speeds. My area says its fine, then the next page it say it isnt. Im sure the service status will say whatever its feeling at the time. Just meh. Is there a way i can tweek it myself?
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Vicki Burton
(@vicki_burto) reported
@virginmedia Well my house almost burnt down because of one of your WiFi boosters so I think I probably need to speak to someone on the phone 🙃 thank you though
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Megan Williams
(@MeganWi74964573) reported
@virginmedia I’ve been on hold for 30 mins to your customer service team. Called 6 times, every time failed to get through & when I did, I’ve just been put on hold again. I need to notify that I’m moving house, but surely it can’t be this hard…
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STEVEN
(@toomuchbrandy) reported
@virginmedia no internet again. And your phone lines are down aswell. Terrible service. And you wanted £200 to cancel my services last week. Absolute joke
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Steve Hayes 🇺🇦💙💛
(@GreenSteveHayes) reported
Cannot understand why @virginmedia take so long fixing issues after upgrade to n/w that was estimated 3pm finish today. up and down like a yo-yo. More down the up. please sort it! Wasn't broke and had been working perfectly previously.
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stubat
(@stubat_) reported
@virginmedia Every night. Usually around midnight. For MONTHS the internet cuts out completely. I've been unable to get into a routine with streaming for ages because I'm CONSTANTLY dropping frames because of poor service. Unfortunately I'm stuck with you because there's ZERO competition.
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David Walker
(@walker17car) reported
@WestEndBluenose I can give you my virgin media login and you can watch on the virgin go app
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Terry Bossons
(@TerryBossons) reported
@virginmedia The bigger problem is your inability to answer the phone within 30 mins or reply to WhatsApp that I was pushed to. That’s cost me over 2 extra months.