Virgin Media Outage Report in Stockport, England
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The latest reports from users having issues in Stockport come from postal codes SK2 , SK6 and SK4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Stockport, Macclesfield, Ashton-under-Lyne, Buxton, Timperley, Oldham, and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Internet | 2 hours ago |
|
Bolton
|
Internet | 2 days ago |
|
Manchester
|
Total Blackout | 2 days ago |
|
Manchester
|
Internet | 3 days ago |
|
Manchester
|
Internet | 4 days ago |
|
Manchester
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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Esjay (@essers) reported from Manchester, England@virginmedia I have been told that: “Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems.” What if I call and am on hold and miss an update on WhatsApp? Or email…
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Elaine (@dublinelaine) reported from Manchester, England@virginmedia On phone now since 0830 this morning. Still on hold. Also tried on what's app. Still waiting to be put in contact with an agent. Shocking service
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Elaine (@dublinelaine) reported from Manchester, England@virginmedia tried all day to get through on phone to discuss end of contract notification. No joy. Left on hold and then cut off. How do we get to speak to someone. Shocking service.
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Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, EnglandSpent most of the day being spoken to like crap by @virginmedia customer service staff who ask why I want to cancel 3 days post install date and no install you work it out!!!!! Losing the will to live here
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Esjay (@essers) reported from Manchester, England@virginmedia Where is my payment for inconvenience, for stress and for lack of adequate customer support? I hope you will not be charging me for today, since you’ve provided me with nothing but stress. I am tired, I am ill and I am profoundly frustrated with this whole situation.
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Esjay (@essers) reported from Manchester, England@virginmedia I need these services back today. I needed them this morning, when I was not receiving emails that I needed to respond to. I needed to know that you were going to do this, and when it was happening. I am under monumental stress and you’ve just cut out account off, for no reason.
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Esjay (@essers) reported from Manchester, England@virginmedia Hi. We had to cancel our move due to a situation beyond our control, and contacted you to confirm this, and cancel the installation at the new address. Today, we’ve woken up to no services and found we’ve been disconnected. We need our phone and broadband urgently. We are…
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Esjay (@essers) reported from Manchester, England@virginmedia @virginmedialife @VMSolutions_ I just want reconnecting, and I want someone to recognise that we should not have been disconnected, and treat this with some urgency. Or even acknowledge that it needs resolving, and that you have some concern for my situation and the stress it is causing.
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Elaine (@dublinelaine) reported from Manchester, England@virginmedia Done that. Have been in a queue since 8.30am. No joy. Do we have to spend the whole day like we did yesterday trying to get through? Never come across such shocking service from any company before
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Esjay (@essers) reported from Manchester, England@virginmedia I’ve explained my issue. I don’t see how being on a queue on the phone is going to be any improvement. I just don’t see it as acceptable that there is no customer support available online until tomorrow. It’s not like I have anything to discuss. I just want my services back on.
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яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported from Oldham, EnglandI don't WTF your customer service team are doing, from transferring me to the moving team, then being transferred to cancellation, then put on hold twice, now it looks like I'm being transferred back to the moving team. @virginmedia - shambolic!
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Esjay (@essers) reported from Manchester, England@virginmedia This should have been simply and readily resolved, as soon as your error was brought to your attention. Just because I can’t afford to pay for the top tier of services doesn’t mean I don’t matter as a customer. A very long term, loyal customer, I would note.
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David Eyres (@davideyres) reported from Oldham, EnglandMore @virginmedia woes, ever since Feb I've been messed about, lied to and overcharged! Can't wait for next year so I can cancel and leave! #virginmedia #rubbish
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Warrenesco Jacksonovakov (@izzwoz) reported from Ashton-under-Lyne, England@iainmcm1 @virginmedia They cut two of my calls off after just over 1hr. 8 hours on WhatsApp yesterday and Retentions never responded. Back to back of queue today. Disgraceful
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яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported from Oldham, England@virginmedia So why hang up? What was the purpose of the call?
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Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England@virginmedia I'm trying to cancel but when that seems impossible
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Esjay (@essers) reported from Manchester, England@virginmedia You’ve just told me you can’t chat until 1.30 tomorrow. But I don’t need a chat. There’s nothing to discuss. You have shut down my services in error, and I need them restored. Hopefully before 5.30 when the people I need to speak to finish for the day.
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Esjay (@essers) reported from Manchester, England@virginmedia I have an auditory processing disorder that can make dealing with things over the phone difficult. I am using your WhatsApp service as this was recommended to me by yourselves to avoid being ******* in long queues in the phone. I just want my services back on. That’s it.
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Warrenesco Jacksonovakov (@izzwoz) reported from Ashton-under-Lyne, England@virginmedia Seems your business model is never answer when someone wants to leave. 8 hours on WhatsApp yesterday totally ignored by Retentions. Queuing on phone again 30min probably get cut again after 1 hour.
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Nick-crack-a-way-Nick-crack-away (@Justnick752) reported from Manchester, England@virginmedia My hub 4 has a flashing red light and states that No RF signal is found. What does this mean in English please? Keeps happening, no tv, broadband or phone.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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A Brown (@Ash_spurs) reported@clarefiona22 @virginmedia @Ofcom No, not resolved. I'm fuming with them lying to me 4 times promising a call back to book an engineer and never calling back. The customer treatment is disgusting and yet they take your money quick enough.
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Ross McIntosh (@RossMcIntosh95) reportedAbsolutely sick of @virginmedia wifi running slow when paying through the nose for it 🙄🙄🙄
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Rowan JT Whitfield (@RJTWhitfield) reported@virginmedia What is going on with your broadband? Hasn’t been working for days, nothing on website and no one on the phone helps but mentions seem to confirm and issue. Customer service seems to not exist at VM #ofcom #watchdog
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Wilbo (@TheRealWilbo) reported@virginmedia I have added my issue to your support website, this was done several weeks ago now, it seems no one has even looked at it. I have now reported it by phone after waiting for over 1 hour.
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Just martin (@machei) reported@virginmedia Thanks for the reply, but this is pointless. I need a sign-in to access your forum to get someone to cancel an account I didn’t create. So I need to create an account to delete an account and then delete THAT account? Not helpful. I’m not in your country and so cannot call.
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Clare Fiona (@clarefiona22) reported@virginmedia being led in circles on website trying to diagnose issue with WiFi. Phone help closes in 5 mins. How am I supposed to resolve this? WFH proving impossible right now. #help
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Claire Wilson (@choc1982) reported@virginmedia your service is a joke. Can't get through on the phone inless I stay on hold for over an hour. I got on live chat at 19:11. I start chat at 19:24. It took 50 minutes to even get past security checks they took so long. At 2023 I get put onto retentions team........
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Phil (@PhilMccurley) reported@virginmedia my internet is down, I am in Belfast, is there any issues?
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Ride&Enjoy 👀 + 🏍️ = 🙂 (@Biking4Pleasure) reported@toulou1989 @Privatenugget2 Yep, called @virginmedia this week and of a 10 minute phone call, the first half was re-correcting him not understanding what the simple problem was. Waiting now for the "how did we do" questionnaire. Oh, eventually, the engineer that turned up, was brilliant.
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saiyan (@nbcSaiyan) reported@virginmedia stupid ***** getting packet loss map 5 sort it out