Virgin Media Outage Report in Stockport, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Stockport come from postal codes SK2, SK6 and SK4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Macclesfield, Bolton, Ashton-under-Lyne, Stockport, Bury, Buxton, Timperley, Oldham, Salford, Cheadle and Hyde.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
TV | |
| Macclesfield |
TV | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
-
Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Manchester, England
@virginmedia You did. At about 6pm. Now it's down again. That's five times in a little over a week. Beyond irritation now. Are you - company - going for some record? Or just reminding me to take my blood pressure meds?
-
Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@johntweedie @frednfrank @virginmedia It may be 30 years old. Strangely, with BT (Cable), Sky (wired), never had issues.
-
Dave Ashurst
(@DWA2005) reported
from
Knutsford, England
@virginmedia @stewartbowie4 Last update on the link you provided nearly 3 hours ago, communication with customers is woeful. Is there any sort of estimate to fix?
-
Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@virginmedia That doesn't tell me anything. Just that the engineers ".. are working hard to fix it....." The service has been down since 7 last night. And no idea when it will be fixed. With zero redress after 4 incidents in a little over a week. Poor.
-
Carl Roach
(@carlroach) reported
from
Middleton, England
@virginmedia Hopefully. I realise that these things can be complicated and stuff does go wrong. It is the fact that there is no effective way of communicating with you as a customer that upsets me r most. It makes me feel that I am really of no value to you.
-
Carl Roach
(@carlroach) reported
from
Middleton, England
@virginmedia The problem is not my broadband or home service, it is the mobile signal where I work. I can not use the VM app as this requires data to validate the SIM, how else can I contact customer services directly?
-
Pete Best (Pil0t Pedr0)💙
(@PIL0TPEDR0) reported
from
Bolton, England
@virginmedia How long before the Internet problem is sorted out in the BL1 area going to take?
-
Beefy Blue Banana
(@BeefyBlueBanana) reported
from
Manchester, England
@virginmedia No use whatsoever I'm afraid. @virginmedia connection still completely unusable. Virgin contact number still not working. How am I supposed to get this sorted??
-
Debbie Grimshaw 🐝
(@DebbieG_EA) reported
from
Ashton-under-Lyne, England
@virginmedia what is going on in the M34 postcode? Slow internet speeds and unreliable connection for the past three weeks now. Virtually impossible to work from home 🤯
-
Pete Best (Pil0t Pedr0)💙
(@PIL0TPEDR0) reported
from
Bolton, England
@virginmedia BL1 2NJ Still having problems with disconnecting and connecting, been like this for 4 hours. I have reset my router numerous times
-
Carl Roach
(@carlroach) reported
from
Middleton, England
@virginmedia I am fully aware of this webpage, if you follow through any of the options to get information or FAQs, but no way to actually connect with VM directly. I recently used the complaint option but just got a vague response that didn't help me with my concerns.
-
Katie Mallon
(@ThatGirlKatie80) reported
from
Salford, England
@virginmedia expect a call from me tomorrow cancelling my service. Third time this week now with the same Network Availability error. Right in the middle of a film. Tired of rebooting. Bye #virginmedia, hello #SKY 👋
-
jackie cooper
(@cooper_jackie) reported
from
Manchester, England
@virginmedia unhappy I have to wait until next Thursday for someone to come fix 2 of my 3 tv boxes because of the outage they had on Thursday just gone. Customer service is not very good and nobody seems to listen given the amount of calls I made to them . Not happy
-
DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia @stewartbowie4 I'm afraid this is the new Virgin. Absolutely shocking customer service. I've been lied to and have numerous complaints in at the moment
-
Beefy Blue Banana
(@BeefyBlueBanana) reported
from
Manchester, England
@virginmedia I've had someone else helping me on the post and the upstream/downstream/networklog is showing a very noisy line. The BQM looks really bad.
-
Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@virginmedia If does now. 12:00. That's 17 hours without service.
-
Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@virginmedia Now showing estimated "fix" time of 16:00. 21 hours without "service". This. Is. Not. Funny.
-
jackie cooper
(@cooper_jackie) reported
from
Manchester, England
@lilacjennie @virginmedia Totally agree. Been with them for years and treat customers really bad.they only care about the money. See how they get on when I cancel my direct debit. Bet they will soon be on the phone trying to get payment
-
Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@virginmedia ANOTHER outage in BL4 9LR area? Are you kidding me? That's the fourth in just over a week. And the second today!
-
Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@johntweedie @frednfrank I've switched the router to Modem to get the signal to the 2nd floor loft. Allied to the self installed mesh network, that works well. The signal isn't now the issue. Being without services from @virginmedia 3 times in just over a week, is.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Lee Stokes
(@Stokes34084874) reported
@virginmedia Yes it does there’s an intermittent problem apparently I’ve done a test on the tv device. Happening a couple of months
-
𝕯𝖗. Usman Kayani عثمان كياني
(@UsmanKayaniPhD) reported
@virginmedia My father & I just had the worst experience of customer service during a call with the retention department, was on the phone for more than an hour to 5 different people, still the main issue was unresolved. I have the names of the people I talked to.
-
Keith Pates
(@KeithCP2) reported
@virginmedia explain to me then why it has always worked on my phone but won't now, it should not need to ask me for a password which it says has not changed on my phone, tried 3 none worked never asked before then tell me kath as not had anything to do with it, I want it fixed asap please
-
MKE
(@MKEscreet) reported
@virginmedia I then spoke to Sol. When I explained the nature of the call he said he would get things sorted so they were “sweet” there were children playing in the background and we got cut off from the call. Wholly unprofessional and rude.
-
Lindsay Allen
(@Ballyharry) reported
Trying to get through to Virgin Media is a complete waste of time. No after sales service!
-
MKE
(@MKEscreet) reported
@virginmedia I then spoke to Sol. When I explained the nature of the call he said he would get things sorted so they were “sweet” there were children playing in the background and we got cut off from the call. Wholly unprofessional and rude.
-
Davinia Johnson
(@mrsdivvydoo) reported
@virginmedia Hello, I need to get someone to repair the brown cable box outside of my house. Please can you help? I have tried ringing but there appears to be no relevant dept for this . Thanks
-
Brian Clarke
(@brianclarke68) reported
@virginmedia Nicely abdicated to a bunch of amateurs. The problem is with your network but I can't find away to speak to a real person. I don't want links for updates, I want to speak to someone who can tell me what the fault is and when it will be fixed. Please DM a direct contact number.
-
Mark Ellis
(@afaroffplace) reported
@virginmedia I get '400 bad connection' when I try to request more help with the phone line on the virgin media website. There is no number to call on the website and no easy way to contact anyone to sort it out. Can anyone help? Or book an engineer to come and look at the phone line?
-
PriyaSingh
(@rossh_27) reported
@virginmedia Tried once but really long long wait so had to gone off call.. will try again in sometime - thanks. Hopefully I will get my issues sorted asap