Virgin Media Outage Report in Stockport, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Stockport come from postal codes SK7, SK6 and SK2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Salford, Stockport, Bolton, Ashton-under-Lyne, Cheadle, Hyde, Buxton, Sale, Bury, Macclesfield, Stalybridge, Altrincham and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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Ian Bradbury
(@IanBradbury_UK) reported
from
Salford, England
@virginmedia yet again my broadband is down - a nightly occurrence lately!
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Anthony Bonney
(@AntBonney) reported
from
Bolton, England
My WiFi goes down so much it's unbelievable, Didn't have this much trouble with #Sky. @virginmedia get your act together, thank the lord for @giffgaff 4g.
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Kreases
(@DJKreases) reported
from
Urmston, England
@mikewebb227 @BockerWright @virginmedia I have been with Virgin for 17 years but had nothing but problems with their WiFi and the service has been poor. It took a long wait on the phone a couple of weeks ago but have finally cancelled my contract.
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OAFCDambuster #MHFA
(@oafc617) reported
from
Oldham, England
@laticsnut @virginmedia We got this too ... where do you live? ... because we lost our signal all day from waking up at 5am till 6pm Friday literally immediately before this happened!
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Vicky
(@McglynnVicky) reported
from
Ashton-under-Lyne, England
@virginmedia please can someone contact me ... just had the most horrific service from a Jess in you call centre
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Hijab Rashid
(@JabiRashid90) reported
from
Stockport, England
**** internet! Goes down for days at a time. Been down since yesterday again. Can’t work properly, can’t speak to anyone properly, can’t watch tv. Can’t do nothing. Diagnosis is ****. Customer service is ****. Sort yourself out!! @virginmedia
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Hijab Rashid
(@JabiRashid90) reported
from
Stockport, England
@virginmedia your internet is ****! Goes down for days at a time. Been down since yesterday again. Can’t work properly, can’t speak to anyone properly, can’t watch tv. Can’t do nothing. Diagnosis is ****. Customer service is ****. Sort yourself out!!
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Lee Harrison
(@theleeharrison) reported
from
Boothstown, England
@JakebwfcHurst @virginmedia WiFi is your issue. Always go cabled
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Locked down Louise 🌹 #JustWearAFookingMask
(@ItsLuweeze) reported
from
Manchester, England
@SophieEB @virginmedia They’ve been giving my mate the runaround because she’s trying to cancel. She’s phoned every day for the last week, been put on hold for over an hour and then cut off! Awful service, I’m so glad I fcuked them off years ago 👍
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Lee Harrison
(@theleeharrison) reported
from
Boothstown, England
@JakebwfcHurst @virginmedia Not virgins issue at that point. They might be able to provide you with some boosts but they will only take you so far.
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Jenny
(@Orko77) reported
from
Manchester, England
When the scammers ring you up pretending to be from @virginmedia but your internet is down again, joke's on them!
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Rachel Walker BLACK LIVES MATTER
(@Moonface1975) reported
from
Bolton, England
@virginmedia how can I get in touch with you to discuss our huge hike in monthly payment for TV and Broadband? It is impossible to get through on the phone. You’re not even put in a queue! Please help or Sky TV beckons!
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Elliott
(@ElliottAstle) reported
from
Oldham, England
@virginmedia I know your prices increase but going from £46 to £72 is ridiculous. Will defiantly be calling ASAP to cancel my contract and go with someone who provides the same service for a lot less.
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Rebecca HRM
(@RebeccaHRM) reported
from
Cheadle Hulme, England
@virginmedia No one from your company has been in touch to arrange an appointment to fix the issue which is putting our property at risk. Hence my request.
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Morris🥶❄️🥶
(@Mozza0705) reported
from
Oldham, England
@virginmedia Contacted your call centre and they were no help. Broadband is so slow! Not good enough. No way anyone seems to want to help.
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Paul Woodward 💙
(@woodyoo5) reported
from
Walkden, England
@virginmedia Having major issues with Hub 4. Device is not supported on connect app or you website. On hold for ages on phone. Need support and will be looking for a refund. Can you support
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J
(@jessharrissx21) reported
from
Salford, England
Anyone else @virginmedia down? Trying to watch Netflix
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Geoff Johnson
(@GeoffJonners) reported
from
Bolton, England
@virginmedia what is the problem with catch up and on demand
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Paul Woodward 💙
(@woodyoo5) reported
from
Walkden, England
@virginmedia Boosters have been lost in transit, waiting to find out if more will be sent. WiFi signal is terrible, hub 4 worse than hub 3. Extremely frustrated, paying a fortune for service not fit for purpose.
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𝙆𝙞𝙩𝙆𝙖𝙩
(@MattWellock) reported
from
Manchester, England
Can’t wait to move over to @SkyUK in a couple of weeks, @virginmedia is the absolute worse now, internet used to be brilliant but know goes off and can’t pick up in some rooms anymore, had about 3 new hubs too, it’s just terrible! Don’t let me down Sky.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Kirk
(@Kharsikar) reported
@MartinSLewis I am in a dilemma as I will be moving out in a few months due to house sale. Virgin Media will be increasing my price from £63.44 to £72.44 😱 They state I have until 9th March to cancel. House sale might not complete before then.
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Mark Hollis
(@HollisMark) reported
@WalkernBoro @virginmedia I renegotiated my contract down with them on Monday. Got an email Wednesday saying it was going up £9. ******* *****.
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Mark Hollis
(@HollisMark) reported
@WalkernBoro @virginmedia They'll put it down if she goes back on contract. I went from 36 to 66 at the end of the period, called them and said I wanted the same package cheaper or I was going to BT and they put it back down. Then up to 45 2 days later. Still cheaper than I can get elsewhere, but...
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Warren
(@Warren43869105) reported
@virginmedia @EAHelp is not being to play for over a day also @virginmedia fault? I think you need some better network engineers maybes Virgin could help you with that...
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Pavlovs Tortoise
(@PavlovsTortoise) reported
@JiffyRugby @BritishGas I remember an 18 month saga with Virgin Media after I had left my apartment. Tried every social media platform to contact them after hour long non answered phone calls. Eventually nearly broke down in tears when one of their legal team called to say they were sueing me..😬
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asan
(@asan_0_0_0) reported
@virginmedia I was told after Boxing Day that the problem will be solved on 5th of January … but it still there. Very unstable internet so I no longer be able to work at home. There was no internet again last night and this morning too.
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Danny O'Connor
(@Dannyoconnor430) reported
@Financial_Orbit @truemagic68 Hence why Virgin Media are being suddenly quite helpful in areas it hasn’t been available. Competition pushes down prices for consumers monopolies don’t.
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Alex eason
(@Alexeason18) reported
@MartinSLewis My virgin media has been garbage for almost a year, customer service is non existent ! My contract is up in April then am off, been a customer for years and years, no more... terrible service
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douglas kerr
(@douglas187k) reported
@virginmedia always buy a ****** wen u join big virgin chinese hotline ville cause thats all u get.swear dont join there murder.promise th world giv u a mare fiixing there lies they promised.terrible company an worse broadband.shame really
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Kyle Jones
(@KYL3JONEZ) reported
@virginmedia can you employ people that speak and understand English!!! Remind me what country we are in again? Hour and 15 minutes on the phone just to pay a bill. 😡🤬 @richardbranson your customer service is 💩.