Virgin Media Outage Report in Stockport, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Stockport come from postal codes SK2, SK5, SK4 and SK1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Cheadle, Manchester, Salford, Oldham, Hyde, Bolton, Buxton, Stockport, Sale, Bury, Macclesfield, Stalybridge, Altrincham, Wilmslow and Dukinfield.
| City | Problem Type | Report Time |
|---|---|---|
 Cheadle |
Internet | |
| Manchester |
Internet | |
| Salford |
Wi-fi | |
| Oldham |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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Wes Booth
(@WesBooth) reported
from
Cheadle Hulme, England
@jazzyjen1986 @virginmedia BT went down Jenna but watching via something else
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Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
I've had an unstable to non-working @virginmedia broadband connection in Manchester for about 18 hours. Whilst they are aware of the issue and trying to resolve it, it is untenable that in the era of working from home, a major infrastructure requirement will be down for 24 hours.
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Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
@virginmedia The estimated resolution time according to the Service Status page is 21:05 today. Meanwhile, I have to run a support and test network on mobile phone tethering.
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Nick Roper
(@IamNickRoper) reported
from
Stockport, England
@virginmedia hey guys. My loyalty discount was due for renewal and was told to ring in when due now I’m being told different. Wtf?! Then to be told you don’t have a complaints team either. That’s some wedge of bullshit and appalling customer service! Come on now
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David Mcleish
(@DavidMcleish11) reported
from
Wilmslow, England
@virginmedia I want to speak to someone about what the charges are. I’ve used your live chat but no one can tell me. Seems poor when I would stay with you but you don’t supply my new flat
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia I don't have any direct wired connection but my TP link powerline connection seems to be working better now with speeds and gameplay. However, I imagine once high load resumes in the evening it will be terrible again. Feels like we're being heavily throttled during the evening
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia as of about 2 days ago the latency on our internet has been awful (150ms in most online games) plus it seems the speed it's self has dropped significantly too, about half of what it used to be on all devices. Have restarted and factory reset and still broken
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Nixon
(@Ryan_Nixon11) reported
from
Manchester, England
@virginmedia I have been waiting on an email to come through from you to confirm a payment but have yet to receive it can you help
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia hi are there any problems in M11 area I’ve had no internet for a couple of days now and am unable to work from home, Thanks
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Wes Booth
(@WesBooth) reported
from
Cheadle Hulme, England
@virginmedia Ok thank you and in the meantime I'll have to look elsewhere so I am able to watch BT Sport today because Virgin Media can't provide the service I'd like
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geoff george
(@ggfeb62) reported
from
Oldham, England
@BalvinderTV @virginmedia Wait for the price hike ..... Coming soon. I hope you get them to reduce your payment for no service ☹😖😤 Good luck👍🏾
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GeordieManc
(@geordiemanc70) reported
from
Urmston, England
@virginmedia Get your "resolution team" to actually read their emails and try resolving something?
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Janine Brennan
(@JanineB66963873) reported
from
Salford, England
@virginmedia down again, line fault since Nov. Internet cuts off between 12/1am every night! Was told it was line check, this morning told I need all new equipment, £151 bills aren't acceptable for this service. I don't want new equipment months on, I'm cancelling.
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GeordieManc
(@geordiemanc70) reported
from
Urmston, England
@virginmedia Diabolical customer service.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@virginmedia I have got through only twice on tel - was told to email as I want to close the account after moving house. Service at old address not been used for over 3 months now. No one replies to the emails.
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Wes Booth
(@WesBooth) reported
from
Cheadle Hulme, England
@virginmedia We're not prepared to spend hours on webchat we've wasted enough time this week on the phone and webchat and the tv service is still not working! Awful customer service and we are paying £££££ for a service we can't get!!!
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Nick Roper
(@IamNickRoper) reported
from
Stockport, England
@virginmedia can you get someone to contact me about Complaint reference: C-2503211445.
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia trouble with internet every other day now for weeks.. unable to work from home boss not happy PLEASE HELP
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Kate McLean
(@katiem8y) reported
from
Poynton, England
@virginmedia help needed with constant dropping out of internet. Very frustrating
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Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
@virginmedia It appears my broadband and television service have been restored, I hope it remains stable from now on.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lemon
(@HellionLemon) reported
@virginmedia Wired and Wireless yes, i have tried restarting the router, seperating the 2 and 5g connections aswell as resetting them into 1 connection, chaged the channels the connections are on, looking through the routers network log there are a lot of warning and critical errors
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Suzanne
(@suzclark83) reported
@virginmedia I’ve no internet or tv channels and been told no one can come out to fix it until the 5th January! As a key worker I’m due to work from home tomorrow can someone get in touch to get it resolved please!
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Jay Thomas
(@GroundhogJay_) reported
Goddamn it, @virginmedia. What’s the point of paying for your broadband? It’s been down for 3 days now and you’ve offered zero help.
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Venetia B
(@vbcatlady) reported
@virginmedia None of the issues listed are the ones I am experiencing...my tv is not the issue...please see my original tweet in this thread
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Ryan🍀🇾🇪
(@TiocolateKek) reported
@virginmedia my internet hasn't been working for 10 days, please fix this.
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Daniel Zakis
(@danzakis) reported
@virginmedia why is sky sports football HD not working in b93?
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toby english
(@eztigrrrr) reported
@virginmedia now been waiting on the phone to speak with someone for 45 minutes to sort out wifi. Tried web chat twice - no reply. Went with Virgin as promised better wifi than Sky but after 6 months of continual drops, intermittent service, i might go back!
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Sam
(@Sam_Rigg1) reported
@virginmedia @Whatsunnn_ Hi there, I can confirm that I have tested on both wired and wireless devices and the speeds are similarly poor. I am subscribed to the M100 fibre plan and the speeds are below 5mbps for at least 8 hours each day (this has been going on for months).
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nicky kenny
(@nkenny37501) reported
@virginmedia can a loyal customer upgrade to the £89 deal you have on offer?
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🄲🄰🄴🅂🄰🅁 🄵🄻🅄🄽🄺
(@Caesar_Flunk) reported
Hey @virginmedia I’m not a customer but want to make you aware of an issue with one of your engineers visiting a neighbour. Who can I contact?