Virgin Media outages and service status in Stockport, England

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Oldham, Salford, Stockport, Wilmslow, Hyde, Altrincham, Middleton, Sale, and Ashton-under-Lyne.

City	Problem Type	Report Time
Manchester	Internet	2 hours ago
Manchester	Internet	14 hours ago
Bolton	Wi-fi	16 hours ago
Manchester	Internet	2 days ago
Manchester	Internet	2 days ago
Manchester	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

• 
  Sean (@SeanKeyes) reported 2 minutes ago from Manchester, England

  Same old @virginhelp @virginmedia more important for them to send a driver to personally collect an old Virgin Hub than send the promised engineer to install the new one and optimise the Wi-Fi signal as had been sold to us. 🤷

• 
  Ray Morgan. NHS💙🇺🇦 (@Rayzor74) reported 6 minutes ago from Stockport, England

  Good start to the day with @virginmedia informing me my monthly bill is increasing by £15/month and I have until the 17th of April to decide on my options. That is £180 annually. Having been firstly a Nynex customer and a Virgin customer since the takeover think it may be time

• 
  Michael Clark (@michaelclark09) reported 6 minutes ago from Sale, England

  @Shredda @virginmedia Oh damn, that's peak. Might just be a coincidence then 🤔

• 
  Mark Armstrong (@mark001282) reported 12 minutes ago from Manchester, England

  @virginmedia you have caused me nothing but hassle for months now. Your customer service team are completely useless.

• 
  Martin Moscrop 🎺 (@martinmoscrop) reported 18 minutes ago from Salford, England

  @LennieThevan @virginmedia That sounds terrible Lennie. If you want to change a plan and save money they go out of their way to be unhelpful. However, if you want to spend more their customers service Is better.

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 18 minutes ago from Sale, England

  @virginmedia You’re not understanding. I do contact when the issue is happening, your advisor then fixes it, but it then happens again within 24 hours. I need a ‘once and for all’ fix. Not this whack a mole approach you’ve had so far.

• 
  Tiffers (@Tiffers1973) reported 20 minutes ago from Ashton-under-Lyne, England

  @virginmedia I'm trying to cancel but when that seems impossible

• 
  Josh B (@JoshuaBurns) reported 21 minutes ago from Manchester, England

  @virginmedia on my second week of being a first time customer with you and my connection has been down for nearly 10 hours now. What’s going on?

• 
  Laura May (@Laura_May_Ness) reported 25 minutes ago from Manchester, England

  Hi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?

• 
  Neil Ashton (@NeilAshtonActor) reported 29 minutes ago from Stockport, England

  @jimmyoates @virginmedia Same James. Same area and it’s not been working for an hour. It says on their website no issues in the area but not had any service.

• 
  Richard Ashton 💙🇺🇦 (@Rik_Ashton) reported 30 minutes ago from Ashton-under-Lyne, England

  @SkyUK My Sky package is slowly edging up. Some new customer deals from a couple of years ago have worsened discounts but... I'm still around £30 a month better off than when I was with Virgin Media. Never going back.

• 
  johnsonhomes (@johnsonhomes2) reported 33 minutes ago from Sale, England

  @virginmedia The guy I spoke to at VM yesterday said that she wouldn’t be eligible for a “disabled” phone line to be installed because it wasn’t claimed when they dug the front garden up 18 months ago. We were never given this as an option at the time, if we had we would have insisted on it.

• 
  Liam 🐀 (@Scarlet0Pimp) reported 34 minutes ago from Stockport, England

  @virginmedia hello, can you please fix the broadband in the sk11 8aa area once and for all. It was down yesterday afternoon, just gone down today and down last week. Clearly there is some Faulty hardware that needs replacing. How can people work from home with broadband like this

• 
  Christopher Fox (@ChrisFoxRacing) reported 35 minutes ago from Bolton, England

  @virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G

• 
  Billy Goater (@GoaterBilly) reported 41 minutes ago from Strines, England

  @virginmedia well done, after over 10 years with you, Virgin Media have sunk to the their lowest level of service and support ever. Roll on November and the end of my contract. Appalling, ignorant, clueless, almost as bad as BT.

• 
  Josh B (@JoshuaBurns) reported 42 minutes ago from Manchester, England

  @virginmedia I will. 2nd week in and these kind of issues is worrying considering my partner needs a connection to work from home. How long do I have to switch providers is it 30 days?

• 
  👽 (@bludav_andrew) reported 46 minutes ago from Manchester, England

  @virginmedia Hi, for the 2nd time it appears you’re trying to charge me for a call out when I wasn’t supposed to be charged, I’ve already called once about this and was told it was corrected but it’s happened again? I’ve had to cancel my DD until sorted as due to come out 2morrow

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 48 minutes ago from Sale, England

  @virginmedia I have phoned you at least 10 times this week. I’ve had a visit from a technician. My Wi-Fi still doesn’t work. I rang up AGAIN in the last half an hour, after waiting for 30 mins to speak to someone, they said they had ‘system issues’ and hung up on me. (1/3)

• 
  Tony Jacobs (@tonyj01) reported 49 minutes ago from Manchester, England

  @virginmedia seems to be down nationally. 1: tell us status 2: tell us when back on

• 
  GLENN (@gbmcfc) reported 58 minutes ago from Manchester, England

  @virginmedia Well you find I'm cancelling my contract with yourselves, hope you go bust, your customer service team is a shambolic embarrasment. Loyalty works both ways.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  john (@jhargie4) reported 3 minutes ago

  @o2 @virgin @virginmedia CEO LUTZ SCHUELER received a call from your office regarding my complaint and when I asked a direct question rather than answer your representative went silent before abruptly disconnected the call with no warning. Great customer service.

• 
  andy spinoza (@andyspin) reported 5 minutes ago

  @virginmedia Hi we’ve been plagued by problems since you introduced the new box /software. Now it’s not showing ANY Tv! Totally shocking service. been waiting for 40 mins on the phone line. Your diagnostics show no issues but we have NO Tv- our lives taken over rebooting. Rubbish

• 
  stuuk1🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@stuuk11) reported 6 minutes ago

  @LeilaniDowding @EE No idea Leilani. My elderly mother in law had issues last month with her virgin media line. It was down for 4 days, luckily she only lives around the corner.

• 
  SK (@s4m1rk23) reported 8 minutes ago

  @james_bull8 DM me my brother works for Virgin media - he’ll put your whole package down guaranteed (internet + TV Package). Your getting scammed 😭😭

• 
  Damian Hastie (@DamianHastie) reported 9 minutes ago

  @virginmedia Wow you really don't want additional business, shocking experience both with your customer service bot and now when DM your X bot. What a terrible business.

• 
  GunnerF77ox🦊 (@ifoxy1977) reported 11 minutes ago

  Hello I've had no internet for a week now I had a engineer come out on Wednesday the 26 and he said I need a new wire as the one outside was cut by workmen and another engineer came out on Thursday and I've heard nothing since help please @virginmedia

• 
  Success W Lewis (@SuccessWLewis1) reported 11 minutes ago

  @virginmedia Trying to play @PlayStation @granturismo ? Don't bother! It's just a few tracks and cars in arcade mode without an internet connection! I have home entertainment to prevent these corporate based issues.

• 
  meg (@MeganJuliaaa_) reported 11 minutes ago

  “we are working hard to restore services as soon as possible” can’t wait to have no tv or internet for the whole weekend thanks virgin media for yet more shocking service

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 16 minutes ago

  @LeilaniDowding @EE Lellani, it's not just EE, it's everyone. Even those on cable (Virgin Media) still have to have the phone plugged into the router. Seems like a good idea, until you get a power cut (which can be supported by a back-up battery, which is NOT given as standard) If the internet goes down, then so does your phone. Great if you have a mobile, but if you live in an area with a poor mobile signal, so reply on 'Wi-Fi calling' in the house, then when the internet goes down, you also have no mobile service. It's called progress!!

• 
  Bev Terry 🏆🏆🏆🏆🏆🏆 (@Bev2810) reported 17 minutes ago

  @virginmedia you don’t bother looking after loyal customers do you ? want to offer my renewal for more than what I can get as a new customer