Virgin Media Outage Report in Stockport, England
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The latest reports from users having issues in Stockport come from postal codes SK2 and SK6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Ashton-under-Lyne, Manchester, Oldham, Stockport, Bolton, Cheadle, Salford, Hyde, Buxton, Sale, Bury, Macclesfield, Stalybridge, Altrincham and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Ashton-under-Lyne |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Wi-fi | |
| Manchester |
Wi-fi | |
| Manchester |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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Neil Cocker
(@NellyOcker) reported
from
Urmston, England
@virginmedia also since my contract inception May I’ve had no 5G or 4G just 3G which is extremely slow when processing fast is needed. Extremely poor & I’m a long standing loyal customer of Virgin Media for over 20 years when it was called Cable Wireless (NTL)😡
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Neil Critch
(@mrcritchy) reported
from
Chapel-en-le-Frith, England
@ollyknights @virginmedia If you need any further help Olly DM me NP at all. I only hope they haven’t been calling Long Distance
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John Wren
(@WrenJohn) reported
from
Oldham, England
So many problems @virginmedia this year, poor system, poor WiFI, poor connections, poor customer service, all seem to be continually getting worse as does the response to complaints. Anyone else putting up with this poor quality? @skytv looking a clear future prospect
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Dave
(@twiddlemeister) reported
from
Cheadle Hulme, England
@dj_damien @virginmedia I once had an advisor tell me that my services (that were going down for an hour or so once a day, every day for a week) must have had no issues because I was downloading tens of GB a day. Can’t wait for BT to put their gigabit lines in round here. Will switch in a heartbeat.
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Josh The G4ymer 🏳️🌈🇬🇧
(@JoshTheG4ymer) reported
from
Ashton-under-Lyne, England
@virginmedia Yes, all we get is a known outage, but been like this for 6/7 hours now. No word or updates have been given.
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Neil Cocker
(@NellyOcker) reported
from
Urmston, England
@virginmedia so much for Virgin Media to ring me yesterday Friday 6th Aug over three complaints. Phone call from Customer Services never came to fruition .. Not a happy chappie 😳😡
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Richard Shuttleworth
(@shuttsi77) reported
from
Wilmslow, England
@virginmedia Just Apple, they struggle to connect and buffer whereas non Apple laptops are fine, for example. Either that or it’s our WiFi? Please help?
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Dave Garside❤️🇾🇪🏴⚽️⛳️🎸
(@DaveGarside) reported
from
Manchester, England
@virginmedia Yes there are and there were all 3 times. Currently 4.00pm estimated to be fixed but that’s my Saturday pretty much gone without any service
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exvista
(@exvista_eamonn) reported
from
Stockport, England
@virginmedia Eventually. Very poor service. Your call centre staff are difficult to deal with. So disappointing as your broadband and TV are so good.
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Steve Day
(@neyo) reported
from
Manchester, England
@Netflixhelps I haven’t but I’ve streamed it via Virgin Media and EE’s mobile network, so it feels it’s not likely to be that? Can you or someone on the team try streaming it on iOS and letting me know if it works?
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M A R Y
(@MaryAkram3) reported
from
Oldham, England
@virginmedia Shittest internet going problems after problems we’ve had for a week and we pay a fortune!!
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Rebecca🐕
(@rebeccahw_x) reported
from
Manchester, England
wifi down again @virginmedia in M22 area :/
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Neil Cocker
(@NellyOcker) reported
from
Urmston, England
@virginmedia I can never get to speak to someone who fully understands me because all your call centres are now sourced overseas.I need a Manager to ring me ASAP please. Not happy whatsoever how I’ve been treated it’s not acceptable to be treated with ill manners 😡
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Neil Cocker
(@NellyOcker) reported
from
Urmston, England
@virginmedia I’ve been with Virgin Media now for well over twenty years but I’m not happy with customer services whatsoever especially having the phone put down on me on two occasions ! 😡
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Richard Shuttleworth
(@shuttsi77) reported
from
Wilmslow, England
@virginmedia why won’t my Apple devices work properly on your personal WiFi? What is the solution or should I start charging my phone data bills to you. Your boss heads to space, brilliant but his customers can’t get consistent WiFi in the 21st century. Please help.
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Rebecca🐕
(@rebeccahw_x) reported
from
Manchester, England
@virginmedia M22 area wifi not working :/
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ShackMcfc
(@shackmcfc) reported
from
Oldham, England
@virginmedia how do I report cabinet damage that needs urgent attention? Tried the number but option 2 to speak to someone just rings out
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Niall Douglass
(@NiallDouglass) reported
from
Manchester, England
Keep getting some threatening emails from #virginmedia about the return of media kit. Still waiting for them to pick up as a previously agreed confirmation date was made via their site. Worst customer service ever #virgin #virginmedia
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Ian Cardy
(@IanCardy2) reported
from
Ashton-under-Lyne, England
Unsolicited sales call from @virginmedia offering me an upgrade but pay more! Why would I pay more when the services you already provide are slow & outdated with zero customer service. Prove it works & then maybe 🤔 but £99 a month is already too much!
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia told by them today that problems with “catch up” service not something that was paid for so in effect had to put up with the poor performance, in the end offered a tenner! Perhaps there is a better solution, ie get rid of them & get someone who cares 🖕
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Salerno 🇬🇧
(@TonyIsLivingFat) reported
@Berumster My bastard set-top box has packed in. Any customer of @virginmedia will know I've gotta run the gauntlet of broken English customer service direct from New Delhi 😠😠😠 I'll be joining you shortly 🍻
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@drich_mufc
(@danr1ch) reported
@virginmedia Yeah broadband for about 2 months my wifi has been non existence i got the highest broadband package and cant even load a film on netflix its terrible
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David Bowyer
(@dnbtazz) reported
@virginmedia Yep, same advice as last time, it doesn't work, the Hub 3 is NOT up to the job, simple as that I'm afraid. What are Virgin going to do? Fast WiFi to the door is great, but if your equipment (paid for as part of the contract) isn't up to the job it's pointless.
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Kris Whitmore (A1717054)
(@Kris_Whitmore) reported
So yesterday I received a letter from @virginmedia to tell me my bill was going to go up nearly £50 per year and today the broadband connection has been the worst it's been in a long time - barely up all day, I think it might be time for a change 😡
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David Bowyer
(@dnbtazz) reported
@virginmedia Yep, same advice as last time, it doesn't work, the router is Hub 3 is NOT up to the job, simple as that I'm afraid. What are Virgin going to do? Fast WiFi to the door is great, but if your equipment (paid for as part of the contract) isn't up to job it's pointless.
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sheila munden
(@sheeleywheeley) reported
@virginmedia She can't she has no internet and has already used all her time and credit ringing you - this is appalling - there is a known fault in the area but even so this is so bad - this happened last year as well - They have contacted you on numerous occasions - the area is Northolt
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Emily Robinson
(@EmilyDRobinson) reported
Contacted @virginmedia last night. Told I would receive a call by 6 today and an email. No call, Tv not working and being charged £175. Apparently they would listen to recorded calls.
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Stevie Sky
(@steviesky01) reported
@virginmedia Another email sent to your ceo and Jeanie York. No response from them either. They are clearly setting a fine example which virgin customer services staff are following perfectly. Getting something right!!
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ⒸⓇⒶⓘⒼ
(@CraigS0309) reported
@virginmedia Channel 4 HD in area 31 has been brilliant to watch until yesterday, when it has been pixelating badly. We get the problem twice if not three times in the space of 20 minutes
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🍻🍻🍻🍻🍻🍻
(@britz1000) reported
@atyrellfuture @virginmedia Took me all day but I finally got through to cancel. To be honest that letter was a late Xmas present for me as the service was awful and I was locked into it for another year