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Virgin Media Outage Report in Stockport, England

Why is my Virgin Media service not working?

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The latest reports from users having issues in Stockport come from postal codes SK2 , SK6 and SK4 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Stockport, Macclesfield, Ashton-under-Lyne, Buxton, Timperley, Oldham, and Salford.

CityProblem TypeReport Time
Manchester Wi-fi 2 hours ago
Manchester Wi-fi 13 hours ago
Manchester Internet 2 days ago
Bolton Internet 4 days ago
Manchester Total Blackout 4 days ago
Manchester Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

  • natelloydfirth
    Nate Lloyd (@natelloydfirth) reported from Manchester, England

    @virginmedia I did and i will be making a complaint i have loads of work to do and now behind. I won't be using virgin media again.

  • CSoundproofing
    Cheshire Soundproofing (@CSoundproofing) reported from Cheadle Hulme, England

    @virginmedia I’ve had to send this tweet via 4G as my broadband connection is so poor.

  • paulhulse83
    Paul Hulse (@paulhulse83) reported from Sale, England

    Evening @virginmedia over the past month I have been reporting issues with your service as you will see through tweets! However, today I learn that you’ve issued my bill and also charging me for last month - when it HAS been paid! I have the confirmation of payment with me!

  • Daveyb1974
    David Bryden (@Daveyb1974) reported from Urmston, England

    @virginmedia Tried all the tests and stated there is no issue. Still only getting 50-70mbps

  • SweeneySweeney1
    lynn sweeney (@SweeneySweeney1) reported from Urmston, England

    @virginmedia I have been left with 4 holes in 2 rooms in my house, all made by an incompetent member of your team. I want my complaint resolving asap and compensation for the aesthetic damage to my property, and the time I have wasted trying to get this whole debacle resolved 2/2

  • toewad1
    toewad1 (@toewad1) reported from Salford, England

    @virginmedia Will you ever sort your hub 3 from lag, lag, lag, 10 million customers, you prob paid a quid each for this pile of crap hub 3 from China, taking advantage of the sweat shops paying the workers nothing, that is why this router is shite, shite shite!

  • SweeneySweeney1
    lynn sweeney (@SweeneySweeney1) reported from Urmston, England

    @virginmedia My complaint regarding the damage to my property following the incorrect installation of cables at my property has not yet been resolved. Apparently, my complaint has been escalated to a manager but I am yet to receive a formal apology or formal acknowledgement 1/2

  • ConradBetton
    Conrad Betton (@ConradBetton) reported from Sale, England

    @virginmedia In the last 4 weeks I can’t get any internet if more than a 5m away from hub/extender. Shows and full signal strength. Your technical support team need to send me at least 1 more extender.

  • natelloydfirth
    Nate Lloyd (@natelloydfirth) reported from Manchester, England

    @virginmedia No I'm sorry no where near good enough. I will be complaining about this i am down on a lot of work due to no wifi its unacceptable.

  • SweeneySweeney1
    lynn sweeney (@SweeneySweeney1) reported from Manchester, England

    @virginmedia I have a complaint on going for damage to the inside of my property caused by the installation.I have spoken to various people and had managers at my house to look at the installation which was done incorrectly . I am waiting for a call back from a manager still

  • toewad1
    toewad1 (@toewad1) reported from Salford, England

    @virginmedia It is the same old crap!

  • toewad1
    toewad1 (@toewad1) reported from Salford, England

    @Virgin @virginmedia Want to have a good game with @virginmedia then think again, shite, don't bother, it's bad enough when you know more about the router than the support, but whatever settings you put in the router it makes no difference, it is still crap!!.

  • mikemcniven
    Mike McNiven (@mikemcniven) reported from Manchester, England

    @virginmedia Having issues with one of my TIVO boxes (older type) checked cables and they are all okay. It keeps badly pixelating on that box only.

  • REDney
    REDney (@REDney) reported from Bolton, England

    @virginmedia can you help... we have bought #GodzillaKingOfTheMonsters and it keeps stopping saying Failure to connect to VM service... very frustrating...

  • toewad1
    toewad1 (@toewad1) reported from Salford, England

    If you think @virginmedia are a good option for gaming, think again, they are the fastest, but the worst for gamers don't buy into this crap!!!

  • SimonCHarding
    Simon Harding (@SimonCHarding) reported from Marple, England

    @virginmedia @virginmedia I don’t think you read the tweet or your AI CS bot needs better training. I’m fed up because the cost of your services have gone too high - I am looking to move to a more cost effective service.

  • toewad1
    toewad1 (@toewad1) reported from Salford, England

    @Simatron3000 @virginmedia That looks like a bit of noise, on the line, try your guest network it has worked for my Xbox.

  • DWA2005
    Dave Ashurst (@DWA2005) reported from Knutsford, England

    @virginmedia spent hours on the phone trying to sort out an extension to my account, to find being charged more than was confirmed. To say customer service is woeful is an understatement

  • HankinsonAdam
    adam hankinson (@HankinsonAdam) reported from Ashton-under-Lyne, England

    @virginmedia shicking service been put on hold for around 30 mins on a call to discuss my price of my package shocking do u want my business

  • OggyGhost
    👻 OggyGhost 👻 (@OggyGhost) reported from Stockport, England

    @virginmedia worst customer service ever been waiting on the phone now for 45 minutes just to speak to someone what a joke

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • VictoriaNangle
    Vicky Nangle (@VictoriaNangle) reported from Brighton and Hove, England

    @virginmedia After over 3 hours and on my 3rd agent I managed to report it. The call was a scam, saying that my wifi was too slow and trying to get to my laptop. When I twigged and refused they became abusive and threatened physical abuse.

  • thompsonmark_
    Mark Thompson (@thompsonmark_) reported from Greenock, Scotland

    @virginmedia @DanRoPo I am also having this problem. 7 times since 8am this morning on my landline!!!!!

  • magnusjoss
    Max/Magnus Joss (@magnusjoss) reported from Glasgow, Scotland

    @virginmedia It's not an area issue; you prematurely closed my account on the wrong date as I'm moving house and the team members handling the cancellation put the wrong date in. I phoned customer service yesterday morning and was able to be reconnected, it's fixed now.

  • DavidLaney
    ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    @virginmedia 20 minutes currently on the phone waiting for your customer services to answer. What’s happening?

  • DermieK
    Dermot Keenan (@DermieK) reported from Fingal County, Leinster

    Great @VirginMediaIE @virginmedia @VirginMediaIEPR going into day 14 without full service. #BringOnAmazing more like #BringOnDisaster I wouldn’t recommend Upgrading to their new service #360box

  • jamesdgreen02
    jamesdgreen (@jamesdgreen02) reported from Bedford, England

    @virginmedia great service from your sales team over the phone as your website crashed when ordering. But needed to talk to CS to get them to cancel the order that was partially done before website crashed. But accordingly CS they can’t see it. Ant it would take them 7 days 1/2

  • NaveedA59768055
    Naveed Ahmad (@NaveedA59768055) reported from Ilford, England

    @virginmedia You do know we get tons of messages before engineer comes to property so why don’t we send one of cancellation and after if outage is fixed to ask them is your home broadband is working or not ?

  • CharlieIDIC
    IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia yet again pushed over to tech as my recurring problem has recurred. Yet again no response #fedup #keyworkers

  • MistaLorraine
    Mr Lorraine (@MistaLorraine) reported from Kingston upon Thames, England

    Why is @virginmedia sending a message that they are having trouble connecting me to the internet like I’m the problem ...

  • wesleypearce
    Wesley Bennett-Pearce (@wesleypearce) reported from Salford, England

    @virginmedia Thank you. This is the 4th fault in as many days. I’m sure it will come back soon, but repeated loss of service is incredibly disruptive when we’re all trying to work from home during the new lockdown.