Virgin Media outages and service status in Stockport, England

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Oldham, Manchester, Stalybridge, Buxton, Bolton, Wilmslow, Salford, Sale, Macclesfield, Stockport, Ashton-under-Lyne, and Timperley.

City	Problem Type	Report Time
Oldham	Internet	18 hours ago
Manchester	Total Blackout	20 hours ago
Manchester	Internet	1 day ago
Stalybridge	E-mail	1 day ago
Manchester	Internet	1 day ago
Manchester	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

• 
  officially Gaynor Austin 💙 (@birdflu_7) reported 3 minutes ago from Manchester, England

  @virginmedia If you want I can send pictures and ALL THE emails .I don't have the time to keep discussing the same situation with yet another virgin media support staff . My time is precious.

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 7 minutes ago from Sale, England

  @virginmedia I also don’t need to monitor the quality of my broadband, I already know it’s awful. I don’t understand how that would help.

• 
  Liam 🐀 (@Scarlet0Pimp) reported 8 minutes ago from Stockport, England

  @virginmedia hello, can you please fix the broadband in the sk11 8aa area once and for all. It was down yesterday afternoon, just gone down today and down last week. Clearly there is some Faulty hardware that needs replacing. How can people work from home with broadband like this

• 
  SLT4K 👨🏻‍💻 🇬🇧 (@Slt4K) reported 9 minutes ago from Urmston, England

  @virginmedia / Super disappointed after calling to renew my contract and as an existing customer you can’t offer anything half as good as a new customer. Shocking customer retention strategy 🤯

• 
  Rach (legacy fan) (@Miniboom2) reported 11 minutes ago from Salford, England

  Ah @virginmedia with this up and down service today you are really spoiling us!

• 
  Martin Moscrop 🎺 (@martinmoscrop) reported 15 minutes ago from Salford, England

  @LennieThevan @virginmedia That sounds terrible Lennie. If you want to change a plan and save money they go out of their way to be unhelpful. However, if you want to spend more their customers service Is better.

• 
  Tiffers (@Tiffers1973) reported 19 minutes ago from Ashton-under-Lyne, England

  Spent most of the day being spoken to like crap by @virginmedia customer service staff who ask why I want to cancel 3 days post install date and no install you work it out!!!!! Losing the will to live here

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 20 minutes ago from Sale, England

  @virginmedia It works intermittently. When I speak to an advisor they fix the issue at that moment. Then, the next day it’ll cut out again and the process repeats. It was working when the engineer left, but it didn’t last 24 hours. Intermittent isn’t good enough. I rely on you for work.

• 
  Simon Manning 🇪🇺 #FBPE (@SiManM20) reported 23 minutes ago from Manchester, England

  @virginmedia Will do. That was your cue to step in and offer some ‘customer service’ btw.

• 
  Gamepopper (@gamepopper) reported 25 minutes ago from Salford, England

  @virginmedia Oh, my bad. Apparently the wiring outside my house has a fault, someone did come last Monday to work on it,and someone was supposed to work on it for Thursday, but it keeps being pushed back (order ref 55230469).

• 
  Adam Cailler (@acailler) reported 29 minutes ago from Manchester, England

  @JournoBird @virginmedia We've had it cut out twice for a few hours, but that was related to the ridiculous heat and they fixed it quickly. I realise everyone will have different experiences 🤦

• 
  kevin.james (@pillbo01) reported 31 minutes ago from Bolton, England

  @virginmedia No as you person on 150 said you do not have a customer service that I could talk too. Your engineer said it was a fault at the box in street so I don’t know when it is fixed. But it’s not improve in the last month

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 35 minutes ago from Sale, England

  @virginmedia I have phoned you at least 10 times this week. I’ve had a visit from a technician. My Wi-Fi still doesn’t work. I rang up AGAIN in the last half an hour, after waiting for 30 mins to speak to someone, they said they had ‘system issues’ and hung up on me. (1/3)

• 
  Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported 37 minutes ago from Manchester, England

  @virginmedia In the orders and appointments section it says there are none. The text I have received confirming the appointment and threatening me with a £25 fine is different to the one offered to me by your customer services.

• 
  Mazz Carsberg (@CarsbergMazz) reported 42 minutes ago from Ashton-under-Lyne, England

  @virginmedia I've got a bone to pick with you. We got a new box a while ago, and it's randomly wiping the recorded shows. Not one at a time, all at once. We've been in touch with customer services loads of times, but they all just took us through the same pointless (1)

• 
  Laura May (@Laura_May_Ness) reported 46 minutes ago from Manchester, England

  Hi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?

• 
  Bradley Smith (@OldhamBradd) reported 47 minutes ago from Oldham, England

  Not another outage? #virginmediadown #VirginMediaoutage @virginmedia

• 
  johnsonhomes (@johnsonhomes2) reported 50 minutes ago from Sale, England

  @virginmedia If that was the only issue than yes that would be the logical next step. But as you’ll see from the previous tweets and email sent on Wednesday it isn’t. All the issues need dealing with in the round or otherwise I’ll have to cancel and go back to sky.

• 
  Joanne Fallon (@Jo8Pink) reported 52 minutes ago from Macclesfield, England

  @virginmedia My wifi is continually really poor. Been reporting it for ages. Nothing gets done. Called and the 5th person, said I had low connectivity to all my devices and put me onto someone else who said he’d completed some upgrades and it would improve. Said he’d call to check, still not

• 
  Alec Holloway (@HollowayAlec) reported 58 minutes ago from Stretford, England

  @virginmedia is unbelievable that our Internet is so poor, trying to contact someone via phone on numerous occasions waiting for over 45 minutes to speak with someone. Still haven't been able to get through to anyone.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Richards (@DWRICHARDS) reported 1 minute ago

  @virginmedia Thank you. I look forward to doing so after the current period of 30 days (in which to issue a replacement cheque) has expired and when I will need to renew my attempts at scaling your high security battlements!

• 
  ScouseRasta (@ScouseRasta) reported 2 minutes ago

  @virginmedia 3 times in the last 2 days my broadband has been down for, around 5 hours this morning and again for the past hour! Get your **** together before I move to different provider along with a lot of other people. Don’t even offer any compensation for an outage, shocking!

• 
  James Drury (@jamespdrury) reported 3 minutes ago

  Considering Virgin Media broadband but don't want a Hub 5? If you're in a VM full fibre area, GiffGaff broadband comes with an Eero 6+ and 900Mb (UP & DOWN) is just £32 per month, no mid contract increases. Use own router for upto 1.2Gb. Use referral code K0DEJXGV for £50 credit.

• 
  s★🇵🇸🇵🇸 (@cosmicflame56) reported 4 minutes ago

  virgin media is genuinely so ******* **** it’s always losing its service im cancelling this **** membership **** the ceo for making such a **** wifi source dumb toad

• 
  Stephanie 🇬🇧 (@stephiejmc) reported 5 minutes ago

  @virginmedia Ok thanks just worried cause like see what I pay in front be ne cause can’t access your online service account . Plus just worried going under contract after 10 + years and we all know virgin widely known for fudging up on things .

• 
  Neil G (@granth1974) reported 7 minutes ago

  @virginmedia hey virgin, you've downgraded my Netflix account without my permission. I'm mid contract. That's not allowed. I want it back to without ads asap or I reserve the right to cancel you without notice.

• 
  Monique Bissell (@Neek49) reported 7 minutes ago

  @virginmedia our internet has been down for two weeks. Not ‘intermittent’ not ‘freezing now and then’. It is Off. Kaput. Noncompliant. DEAD. You keep saying that you will resolve it but we haven’t even been told what the problem is. With tears in my eyes, PLEASE FIX IT!! Please!

• 
  Big Spice (@bigmanspice) reported 8 minutes ago

  Virgin Media won’t let me cancel my contract in peace kmt

• 
  AJ (@The_Broski_Boot) reported 9 minutes ago

  @virginmedia The estimated fix time was initially reported to be 6 May at 1pm Then we got told today at 6pm Now it’s back to 6 May at 1pm Surely we cannot be left without broadband and TV until Wednesday? Ref : F012271473

• 
  hennii (@NathanH17475101) reported 11 minutes ago

  @virginmedia My WiFi has been down for over 2 hours. The box is flashing red. Apparently no outage in my area. I have tried all recommend things