Virgin Media outages and service status in Stockport, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 5 outage signals in the last 24 hours around Stockport, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 13, 3:45 PM GMT+1.
- Internet (63%)
- Wi-fi (23%)
- Total Blackout (5%)
- E-mail (4%)
- TV (4%)
- Phone (3%)
The latest reports from users having issues in Stockport come from postal codes SK2 , SK4 , SK7 and SK6 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bolton, Salford, Wilmslow, Macclesfield, Oldham, Ashton-under-Lyne, Dukinfield, Hazel Grove, and Sale.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 59 minutes ago |
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Internet | 4 hours ago |
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Internet | 10 hours ago |
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Wi-fi | 18 hours ago |
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Internet | 21 hours ago |
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Internet | 2 days ago |
Nearby cities with recent reports
26 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported from Oldham, EnglandHey @virginmedia why has the internet from around 11am just gone slow all of a sudden or barely working. OL9 area. I've rebooted the router but still no luck. I'm trying to work from home here.
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Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England@virginmedia I'm trying to cancel but when that seems impossible
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Adam🍺 (@MCR_ADM) reported from Stockport, EnglandBeen on a live chat to Virgin Media since 9:30. WFH joys. Not much work has been done. But got my bill down. #CozzieLivs.
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Paul Regent (@PaulRegent1) reported from Bolton, England@virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia I have phoned you at least 10 times this week. I’ve had a visit from a technician. My Wi-Fi still doesn’t work. I rang up AGAIN in the last half an hour, after waiting for 30 mins to speak to someone, they said they had ‘system issues’ and hung up on me. (1/3)
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Christopher Fox (@ChrisFoxRacing) reported from Bolton, England@virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G
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Billy Goater (@GoaterBilly) reported from Strines, England@virginmedia well done, after over 10 years with you, Virgin Media have sunk to the their lowest level of service and support ever. Roll on November and the end of my contract. Appalling, ignorant, clueless, almost as bad as BT.
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kevin.james (@pillbo01) reported from Bolton, England@virginmedia No as you person on 150 said you do not have a customer service that I could talk too. Your engineer said it was a fault at the box in street so I don’t know when it is fixed. But it’s not improve in the last month
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia You’re not understanding. I do contact when the issue is happening, your advisor then fixes it, but it then happens again within 24 hours. I need a ‘once and for all’ fix. Not this whack a mole approach you’ve had so far.
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jimmy (@jimmysteamboat) reported from Manchester, England@virginmedia Can you confirm if service is down in the M4 Manchester postcode? Us and Neighbours wifi not working when we are WFH!
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Alec Holloway (@HollowayAlec) reported from Stretford, England@virginmedia is unbelievable that our Internet is so poor, trying to contact someone via phone on numerous occasions waiting for over 45 minutes to speak with someone. Still haven't been able to get through to anyone.
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kevin.james (@pillbo01) reported from Bolton, England@virginmedia That number is a automated response not a customer service agent and an utter waste of time
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia I was also promised a call back from a manager within 24 hours on a phone call on Friday afternoon. I did not receive this phone call. This is absolutely disgusting and I expect something to be done. I rely on your service for my income as I work from home. (2/3)
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Nathan (@nathangreen101) reported from Ashton-under-Lyne, EnglandHi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?
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Sean (@SeanKeyes) reported from Manchester, EnglandSame old @virginhelp @virginmedia more important for them to send a driver to personally collect an old Virgin Hub than send the promised engineer to install the new one and optimise the Wi-Fi signal as had been sold to us. 🤷
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officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England@MartinSLewis I'm not sure if you can help me but here goes , in August I ended my contract with @virginmedia & to cut a long story short they still owe me £87 .+ They sent me a cheque in my maiden name so I returned it with a second copy of my marriage cert same as in 2015 1.
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Jacko (@Jakes_7) reported from Ashton-under-Lyne, England@LeedsViking @virginmedia Ignore it mate, like their customer services will your question.
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Emily (@ErHes1997) reported from Timperley, EnglandHow can @virginmedia say "yes there's a problem in your area, we expect it to be fixed on Wednesday"... 5 days is a joke when you'll never see that money returned to you for lack of service provided
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Mark Armstrong (@mark001282) reported from Manchester, England@virginmedia you have caused me nothing but hassle for months now. Your customer service team are completely useless.
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia It works intermittently. When I speak to an advisor they fix the issue at that moment. Then, the next day it’ll cut out again and the process repeats. It was working when the engineer left, but it didn’t last 24 hours. Intermittent isn’t good enough. I rely on you for work.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Maslin (@SteveMaslinG) reported@MichelleBeckett @SkyUK @VodafoneUK My 88 year old Mum was in hospital 6 weeks, Dad called her every day until Virgin Media cut off his phone without warning. Dad never missed a bill but they said he had exceeded his limit. When I complained their rep shouted "It's for their protection". Virgin Media are scum.
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Shaun (@shauny67) reported@virginmedia @weyland76 From your picture it is not a Virgin issue it's your device, it's not released the network connection from the mobile connection. Best response is to restart to device then will connect stop blaming Virgin
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keith jones (@keithdavidjones) reported@virginmedia my internet service is still down from yesterday 10/7/2026 been trying to contact you been on WhatsApp as well to be told contact you tomorrow??
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🌍 Anitaaaa (@Anitaaaa_W) reported@Stsantek @virginmedia That is absolutely disgusting. My mum is with virgin and I’ll be moving her in a few months when her contract is up. They’re customer service is absolutely ****
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AstralPunk (@astral_punk) reported@MichelleBeckett As a long standing @virginmedia customer, I can confirm that they are number 1 for utterly abysmal customer service in every regard.
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nico 🏁 (@bombdiggy__) reported@theashrb They all read of a script. If Customer wants A then take this step to see if you can offer them B instead. I hate O2/virgin media
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MR COOL (@Lifeline04India) reported@virginmedia Team I am waiting for 5 days it’s still the same. Can u help me to fix the issue? I don’t know if it’s connected to router.
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+(_)/\/\%|€ ©°°| (@tumble_cool) reported@virginmedia I left your service in June 26 after well over a decade with VM. Since that time I've been spammed with multiple emails saying' We’d love to ask you a few questions about your recent experience.' I am not here for your quality control. I am now with a rival of yours.
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Gold (@MoonwalkOnGold) reportedBut then again I saw a news report about @virginmedia customers this past week so I'm not surprised @VirginAtlantic is just as bad. Terrible!
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Steve George🏴 (@George66Steve) reported. @virginmedia my broadband services on TV are down. Your app says you're aiming to fix this by 15 July at 16.07 (the false specificity impresses me not one jot). The issue number is F012372779. The issue started yesterday. Why on earth am I paying forca service that I will not..