Virgin Media outages and service status in Stockport, England

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Stockport, Manchester, Altrincham, Bolton, Salford, Middleton, Wilmslow, Oldham, Sale, Ashton-under-Lyne, Macclesfield, Dukinfield, and Hazel Grove.

City	Problem Type	Report Time
Stockport	Wi-fi	11 hours ago
Manchester	Internet	1 day ago
Manchester	Internet	1 day ago
Altrincham	Total Blackout	2 days ago
Manchester	E-mail	2 days ago
Bolton	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

• 
  Jamie Hill (@_Hill_J) reported 6 minutes ago from Wilmslow, England

  @Defencebrief @wonkytodger @virginmedia Their download speeds are good but their upload speeds are pretty poor.

• 
  Mark Armstrong (@mark001282) reported 8 minutes ago from Manchester, England

  @virginmedia you have caused me nothing but hassle for months now. Your customer service team are completely useless.

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 14 minutes ago from Sale, England

  @virginmedia It works intermittently. When I speak to an advisor they fix the issue at that moment. Then, the next day it’ll cut out again and the process repeats. It was working when the engineer left, but it didn’t last 24 hours. Intermittent isn’t good enough. I rely on you for work.

• 
  Hannah Tompkins (@he_tompkins) reported 14 minutes ago from Manchester, England

  @virginmedia my broadband was “delivered” today by Yodel but the package is no where to be seen and wasn’t attempted (I’ve been in all day waiting). I can’t get any help from them, please help!! 😭

• 
  Nathan Talbot (@nathantalbot) reported 14 minutes ago from Urmston, England

  (Test) Is anyone experiencing a virgin media Internet outage in B9?

• 
  Sam (@Samuel_J_Mc) reported 25 minutes ago from Timperley, England

  @virginmedia customer service is so ****. They just transfer you round to different departments

• 
  Michael Clark (@michaelclark09) reported 32 minutes ago from Sale, England

  @Shredda @virginmedia Oh damn, that's peak. Might just be a coincidence then 🤔

• 
  Christopher Fox (@ChrisFoxRacing) reported 33 minutes ago from Bolton, England

  @virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 38 minutes ago from Sale, England

  @virginmedia It’s everything connected via Wi-Fi. I don’t have the connect app. I check for service status on your website and it usually says there isn’t an issue, but that doesn’t reflect my service.

• 
  Rach (legacy fan) (@Miniboom2) reported 42 minutes ago from Salford, England

  Ah @virginmedia with this up and down service today you are really spoiling us!

• 
  Andy Millington (@andymillington) reported 44 minutes ago from Cheadle Hulme, England

  @virginmedia My stepson and his partner having real problems getting someone to move the account to new address. Seems like a simple self installation M&T but nobody will help.

• 
  Adam Cailler (@acailler) reported 49 minutes ago from Manchester, England

  @JournoBird @virginmedia We've had it cut out twice for a few hours, but that was related to the ridiculous heat and they fixed it quickly. I realise everyone will have different experiences 🤦

• 
  Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported 49 minutes ago from Manchester, England

  @virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 50 minutes ago from Sale, England

  @virginmedia I was also promised a call back from a manager within 24 hours on a phone call on Friday afternoon. I did not receive this phone call. This is absolutely disgusting and I expect something to be done. I rely on your service for my income as I work from home. (2/3)

• 
  Hazbullins (@Hasbullins) reported 51 minutes ago from Salford, England

  @virginmedia New call of duty released today and your Internet service is down. Are you taking the full piss out of me here? Wankers

• 
  Simon Manning 🇪🇺 #FBPE (@SiManM20) reported 52 minutes ago from Manchester, England

  @virginmedia Will do. That was your cue to step in and offer some ‘customer service’ btw.

• 
  Laura May (@Laura_May_Ness) reported 54 minutes ago from Manchester, England

  Hi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?

• 
  Sean (@SeanKeyes) reported 54 minutes ago from Manchester, England

  Same old @virginhelp @virginmedia more important for them to send a driver to personally collect an old Virgin Hub than send the promised engineer to install the new one and optimise the Wi-Fi signal as had been sold to us. 🤷

• 
  Mark Armstrong (@mark001282) reported 56 minutes ago from Manchester, England

  @virginmedia Don't give me your copy and pasted waffle. You have done nothing to help. You have been an absolute thorn in my side! "I'm so sorry you feel this way" is such an outdated and terrible response from a marketing point of view btw.

• 
  Paul Regent (@PaulRegent1) reported 57 minutes ago from Bolton, England

  @virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Jones (@PaulFJonescom) reported 2 minutes ago

  @virginmedia are totally incompetent. Cancelled my service. Was told I will get a final bill and can ignore my current bill. Now have final bill and have a late payment charge for previous bill added. Cant get through on phone lines. Be wary when cancelling your services people!

• 
  Darren Danks (@thedazdanks) reported 7 minutes ago

  @virginmedia I’m sure I’m not the only one who doesn’t have their phone next to their hub. What if an elderly customer has phone and hub in separate rooms but need the phone as part of their care and wellbeing. Would your advice still be to just move one of them?

• 
  Mikey Molfessis (@mikey_mol) reported 9 minutes ago

  @virginmedia And you make it difficult to log a ticket. I called I. And your consultants say “we are aware of an issue” and leave it at that @Ofcom

• 
  Brett Williams (@brettwill82) reported 10 minutes ago

  @LFCTV why is your tv guide not working on virgin media ?

• 
  john rowan (@jokewapo) reported 13 minutes ago

  Since @O2 and @virginmedia got together what shite show it is. O2 signal is terrible and Virgin WiFi has went from being brilliant to petty poor

• 
  simon withers (@KalEl_WBS) reported 13 minutes ago

  @virginmedia I sent you a DM for a separate issue this morning that you’ve still not replied too!

• 
  MrBazza 🎬 (@MrBazza) reported 15 minutes ago

  @virginmedia I logged a complaint a few weeks ago regarding mis-sold broadband rate. I rejected your initial offer in writing, then spent over 1 hour on hold only to be promised a callback in 20 minutes that never happened. Please check my complaint.

• 
  Scottt Kirkwoodd (@2gurlys1kupp) reported 17 minutes ago

  @jokewapo @O2 @virginmedia Mate how bad is the 02 signal up our way now! Phoned them to see if there was an issue and it's something to do with the mast

• 
  Still me (@Saqqara) reported 19 minutes ago

  @virginmedia friend in the LU5 area has just called and has no internet or phone, do you have problems in the area and if you do any timeframe on a fix?

• 
  MachineGunLukey (@MachineGunLuk3y) reported 21 minutes ago

  @virginmedia will I get compensation from you for being down ? …… I work from home and you are now costing me money for every hour you are down ?