Virgin Media outages and service status in Stockport, England

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Altrincham, Sale, Oldham, Stalybridge, Buxton, Wilmslow, Salford, Macclesfield, Stockport, and Ashton-under-Lyne.

City	Problem Type	Report Time
Manchester	E-mail	15 hours ago
Manchester	Wi-fi	15 hours ago
Manchester	Internet	15 hours ago
Manchester	Internet	17 hours ago
Manchester	Total Blackout	19 hours ago
Bolton	Internet	23 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

• 
  Nathan Talbot (@nathantalbot) reported 33 seconds ago from Urmston, England

  (Test) Is anyone experiencing a virgin media Internet outage in B9?

• 
  Dave (@bigdave22003388) reported 6 minutes ago from Manchester, England

  @virginmedia im guessing technical support ain’t working ? Got no tv and can’t get any help

• 
  Sean (@SeanKeyes) reported 9 minutes ago from Manchester, England

  @virginmedia I was heavily sold a renewal based on an engineer installing+configuring everything as we are meant to have the fastest Wi-Fi possible.I installed it and no sign of an engineer,no follow up from Virgin. As per usual.Was also sold some ‘VIP service’ line that’s never been shared!

• 
  Kerry Louise (@KerryKez7) reported 18 minutes ago from Urmston, England

  Don’t ever get Virgin Media internet/WIFI it’s SO garbage & keeps going off especially when your watching something WTF & apparently it’s the most up to date & according to them it’s the best NO it’s not plus it’s expensive for being SO c**p 🤬💷😤

• 
  Stephen Mackenzie (@StevomacMUFC) reported 19 minutes ago from Ashton-under-Lyne, England

  @virginmedia Hi, I’m trying to raise a complaint online but I’m not receiving any acknowledgment. Is there another way I can raise my complaint? Thanks

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 19 minutes ago from Sale, England

  @virginmedia I was also promised a call back from a manager within 24 hours on a phone call on Friday afternoon. I did not receive this phone call. This is absolutely disgusting and I expect something to be done. I rely on your service for my income as I work from home. (2/3)

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 19 minutes ago from Sale, England

  @virginmedia Have you just stopped responding now? Having some system issues?

• 
  Sam (@Samuel_J_Mc) reported 23 minutes ago from Timperley, England

  @virginmedia customer service is so ****. They just transfer you round to different departments

• 
  яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported 34 minutes ago from Oldham, England

  @virginmedia No point, there is a problem but it shows there aren't any issues in the area.

• 
  Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported 34 minutes ago from Manchester, England

  @virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi

• 
  яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported 43 minutes ago from Oldham, England

  Hey @virginmedia why has the internet from around 11am just gone slow all of a sudden or barely working. OL9 area. I've rebooted the router but still no luck. I'm trying to work from home here.

• 
  Rach (legacy fan) (@Miniboom2) reported 43 minutes ago from Salford, England

  Ah @virginmedia with this up and down service today you are really spoiling us!

• 
  David (@Aldehulme) reported 44 minutes ago from Oldham, England

  @virginmedia I need to speak to somebody regarding a broadband problem without you running a check that will cut me off the internet. How do I get past this to speak to a person?

• 
  UtilitaRian 🔶 (@SoloUtilitaRian) reported 45 minutes ago from Bolton, England

  With the intro of new dedicated Gigabit lines in my street I can't wait to switch over and leave Virgin Media for good. 3x internet has gone down this week and I just called VM. The systems there are down and gotta call back in 3hrs..... useless

• 
  Mark Armstrong (@mark001282) reported 47 minutes ago from Manchester, England

  @virginmedia Don't give me your copy and pasted waffle. You have done nothing to help. You have been an absolute thorn in my side! "I'm so sorry you feel this way" is such an outdated and terrible response from a marketing point of view btw.

• 
  Laura May (@Laura_May_Ness) reported 48 minutes ago from Manchester, England

  Hi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?

• 
  Adam🍺 (@MCR_ADM) reported 49 minutes ago from Stockport, England

  Been on a live chat to Virgin Media since 9:30. WFH joys. Not much work has been done. But got my bill down. #CozzieLivs.

• 
  David Eyres (@davideyres) reported 54 minutes ago from Oldham, England

  More @virginmedia woes, ever since Feb I've been messed about, lied to and overcharged! Can't wait for next year so I can cancel and leave! #virginmedia #rubbish

• 
  Jamie Hill (@_Hill_J) reported 55 minutes ago from Wilmslow, England

  @Defencebrief @wonkytodger @virginmedia Their download speeds are good but their upload speeds are pretty poor.

• 
  Mark Armstrong (@mark001282) reported 55 minutes ago from Manchester, England

  Every time speak to @virginmedia @Virgin customer service I die a little bit inside #emogirl

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jordan (@JordanPsych_) reported 4 minutes ago

  @virginmedia ever since last Thursday I've been getting high ping issues on call of duty and this is a virgin media specific issue only. Any idea when this is getting fixed?

• 
  Long Jane Silver (@roosterslily) reported 5 minutes ago

  @virginmedia is there a power outage as some of my channels are missing such as Sky Crime, U & Gold? I've been on the ChatBOT for three hours with no reply and no answering the phone

• 
  Chris Hobbs (@obbsie) reported 7 minutes ago

  @virginmedia For fours hours I've been holding for customer service and listening to the same piece of dire muzak over and over again. Across SM I see nothing but complaints about customer service & a failure to respond. This surely isn't good enough.

• 
  Un (@unknown74user) reported 10 minutes ago

  @virginmedia Do you have any English people working for you who can hold an actual conversation and help with my request? Or should I just cancel my direct debit and wait for you to try contact me instead? Everything about your system sucks

• 
  Sam Greenland (@SprocketEtQuill) reported 10 minutes ago

  @virginmedia Another Virgin Media engineer came out again to bury the cable from house to street. The cable is now in trunking over ground and the internet service was severed. You have said it will take yet another on-site engineer to fix the connection and left me without a connection for the week - until an engineer is available. You have, however, paid £100 towards the cost of the alternative internet provider. Your logic was £30 for data (on a #GiffGaff SIM card which I chose) and £70 for a dongle. I bought a £120 4G modem for external use that connects directly to my #Unifi switch on WAN2, bypassing your hub altogether and giving a connection back to my whole house rather than just one computer with a USB port. Given it's taken since November to bury this cable, I'm not convinced tomorrow's engineer will be able to fix the connection or bury the cable. We will see how the day unfolds. Your contact centre staff all aim to be very helpful, and your service (when it's working) does provide a decent connection most of the time, but your implementation is lacking.

• 
  Chip Lewis (@crispinlewis) reported 11 minutes ago

  @katybye007 @virginmedia Ive been waiting 3 hours!!!!! Need to renew/cancel contract urgently. This is beyond a joke!!!!!!!

• 
  Liam Simpson (@Liamjsimpson97) reported 11 minutes ago

  @virginmedia Just DM’d but don’t bother replying if you have no power to impact anything and are just going to give me a customer service response.

• 
  Eve (@EveFlorence1) reported 11 minutes ago

  @virginmedia how/where do I report damage to the brown box on the wall of my house? The front casing has come off and is lost, I need it fixing.

• 
  Simon White (@Razor1967) reported 11 minutes ago

  @virginmedia just a quick question, are your phones down today , been trying to get through for 90 mins only for you to hang up on me.

• 
  Laura Vince (@lauravince1) reported 13 minutes ago

  @VirginMediaIE upgraded mobile as im a existing customer but have been sent a new number and sim card for the phone. Will my existing virgin media sim not work?