Virgin Media Outage Report in Stockport, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Stockport come from postal codes SK2, SK7 and SK3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Knutsford, Bolton, Oldham, Macclesfield, Hyde, Sale, Salford, Wilmslow, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Stockport |
TV | |
| Manchester |
Internet | |
| Knutsford |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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exvista
(@exvista_eamonn) reported
from
Stockport, England
@virginmedia Eventually. Very poor service. Your call centre staff are difficult to deal with. So disappointing as your broadband and TV are so good.
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Nick Poynton
(@reg14reg) reported
from
Bolton, England
@virginmedia @virginmedia it’s no excuse and with the gas works I can only presume they have gone through a network cable. But I have not seen one engineer or van anywhere near the main port/box for Virgin to try and fix this since 0900 today. The time has just been going back and back allday
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Richard Shuttleworth
(@shuttsi77) reported
from
Wilmslow, England
@virginmedia why won’t my Apple devices work properly on your personal WiFi? What is the solution or should I start charging my phone data bills to you. Your boss heads to space, brilliant but his customers can’t get consistent WiFi in the 21st century. Please help.
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Pete
(@shedleveller) reported
from
Macclesfield, England
@virginmedia hi our phone line has been down since yesterday afternoon it's not to bad for me but have a few elderly neighbours who don't have mobiles and are relying on there landline could you please let me know when this will be fixed ?
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Neil Cocker
(@NellyOcker) reported
from
Urmston, England
@virginmedia also since my contract inception May I’ve had no 5G or 4G just 3G which is extremely slow when processing fast is needed. Extremely poor & I’m a long standing loyal customer of Virgin Media for over 20 years when it was called Cable Wireless (NTL)😡
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Neil Cocker
(@NellyOcker) reported
from
Urmston, England
@virginmedia I’ve been with Virgin Media now for well over twenty years but I’m not happy with customer services whatsoever especially having the phone put down on me on two occasions ! 😡
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Ian Cardy
(@IanCardy2) reported
from
Ashton-under-Lyne, England
Unsolicited sales call from @virginmedia offering me an upgrade but pay more! Why would I pay more when the services you already provide are slow & outdated with zero customer service. Prove it works & then maybe 🤔 but £99 a month is already too much!
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Rebecca🐕
(@rebeccahw_x) reported
from
Manchester, England
wifi down again @virginmedia in M22 area :/
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Neil Critch
(@mrcritchy) reported
from
Chapel-en-le-Frith, England
@ollyknights @virginmedia If you need any further help Olly DM me NP at all. I only hope they haven’t been calling Long Distance
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Neil Cocker
(@NellyOcker) reported
from
Urmston, England
@virginmedia so much for Virgin Media to ring me yesterday Friday 6th Aug over three complaints. Phone call from Customer Services never came to fruition .. Not a happy chappie 😳😡
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Dave Garside❤️🇾🇪🏴⚽️⛳️🎸
(@DaveGarside) reported
from
Manchester, England
@virginmedia Yes there are and there were all 3 times. Currently 4.00pm estimated to be fixed but that’s my Saturday pretty much gone without any service
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M A R Y
(@MaryAkram3) reported
from
Oldham, England
@virginmedia Shittest internet going problems after problems we’ve had for a week and we pay a fortune!!
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Josh The G4ymer 🏳️🌈🇬🇧
(@JoshTheG4ymer) reported
from
Ashton-under-Lyne, England
@virginmedia Yes, all we get is a known outage, but been like this for 6/7 hours now. No word or updates have been given.
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exvista
(@exvista_eamonn) reported
from
Stockport, England
@virginmedia your customer service is appalling! After more than 20mins, I finally spoke to someone who confirmed an engineer had been booked. When I checked via chat today I was told no appointment had been made and after a further 30mins offered an appointment a week later.
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Dave
(@twiddlemeister) reported
from
Cheadle Hulme, England
@dj_damien @virginmedia I once had an advisor tell me that my services (that were going down for an hour or so once a day, every day for a week) must have had no issues because I was downloading tens of GB a day. Can’t wait for BT to put their gigabit lines in round here. Will switch in a heartbeat.
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Rebecca🐕
(@rebeccahw_x) reported
from
Manchester, England
@virginmedia M22 area wifi not working :/
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Richard Shuttleworth
(@shuttsi77) reported
from
Wilmslow, England
@virginmedia Just Apple, they struggle to connect and buffer whereas non Apple laptops are fine, for example. Either that or it’s our WiFi? Please help?
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ShackMcfc
(@shackmcfc) reported
from
Oldham, England
@virginmedia how do I report cabinet damage that needs urgent attention? Tried the number but option 2 to speak to someone just rings out
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Niall Douglass
(@NiallDouglass) reported
from
Manchester, England
Keep getting some threatening emails from #virginmedia about the return of media kit. Still waiting for them to pick up as a previously agreed confirmation date was made via their site. Worst customer service ever #virgin #virginmedia
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Neil Cocker
(@NellyOcker) reported
from
Urmston, England
@virginmedia I can never get to speak to someone who fully understands me because all your call centres are now sourced overseas.I need a Manager to ring me ASAP please. Not happy whatsoever how I’ve been treated it’s not acceptable to be treated with ill manners 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MadameWokeratiHeap 🇺🇦🕷
(@MadameTrashheap) reported
Here were go again @virginmedia - broadband down again, for 30mins so far, but your down detector showing no issues...this has happened far too frequently in the past 6 months, yet still paying premium for "services"
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Steve Allen
(@Snazz16) reported
@virginmedia Another match on red button @virginmedia another game I couldn't watch. Red button for sky not worked on my virgin now for 3 months. Would just be better to go direct to sky when my subscription runs out shortly. Could watch on my phone through @sky app but not on my TV. #poor
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Lynne-marie C
(@Wok7277) reported
@virginmedia Thanks for screwing up our new contract that was agreed weeks ago. As a result of all your errors and incompetence, we've lost our entire TV service on Christmas. Have 2 very upset children. Worst customer service I have ever encountered.
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LeGhost
(@LeGhostTV) reported
@SkyHelpTeam I love how I have to resort to using my phone data being transmitted to my computer VIA USB because your network can work @virginmedia Thank you for having a reliable mobile service, I said to sky in DM's my mum pays the bills and if it was me I would be using something else
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Andy Johnson
(@Soooperpigdog) reported
@GBNEWS Hi @virginmedia, I keep asking, but how do I remove this crap from my tivo box??
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Julie - Prestwich Social Prescriber
(@juebee19) reported
Hope you are compensating for your substandard service over the festive period, Iinternet dropping in and out, TV no search availability and channels not available and when checking service status all you get is the donut spinning! @virginmedia
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Jax
(@Gellyfsh) reported
@SiSu41751720 @virginmedia Oh their phones are crap. I rang the other week to update my contract and it was like severing my own limb it was that painful. But thankfully, I rarely actually have to speak to anyone!
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Coco
(@CanisLupusYoshi) reported
@virginmedia how can I request a new router? The one I have has suddenly not working. All plugged in but no light. It’s a pretty old model so can I get a new one as I’m eligible?
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1801
(@GBNI1921) reported
@ITVX "Sorry, it looks like there's an issue with ITVX at our end. Please try again later." When is this going to be fixed? On the Virgin Media app.
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SiSu
(@SiSu41751720) reported
Just out of interest does anyone else have the **** luck of having their internet with @virginmedia ? If so does it ever ******* work properly for at least 1 ******* day? Or does it never work properly? Or is it just our bag of **** internet here lol? Never known internet so ****