Virgin Media outages and service status in Stockport, England

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Bolton, Middleton, Wilmslow, Oldham, Stockport, Sale, Ashton-under-Lyne, Macclesfield, Dukinfield, and Hazel Grove.

City	Problem Type	Report Time
Manchester	E-mail	5 hours ago
Salford	Internet	5 hours ago
Bolton	Internet	15 hours ago
Manchester	Internet	16 hours ago
Middleton	Internet	19 hours ago
Manchester	Internet	20 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

• 
  GreenWasBlue (@GreenwasBlue) reported 3 minutes ago from Bolton, England

  @virginmedia I've tried the online help to no avail.Just going round in circles. How do I get to book a visit by a human being?? 😡

• 
  kevin.james (@pillbo01) reported 4 minutes ago from Bolton, England

  @virginmedia No as you person on 150 said you do not have a customer service that I could talk too. Your engineer said it was a fault at the box in street so I don’t know when it is fixed. But it’s not improve in the last month

• 
  Scott Henderson (@Hendy14) reported 9 minutes ago from Salford, England

  @virginmedia Is there a problem with your phone system? My Mum has been trying to call for 24 hours on numerous occasions to change package but gets cut off every single time. Your mentions suggest this is happening to lots of others too. Can somebody arrange a callback please?

• 
  Nathan (@nathangreen101) reported 10 minutes ago from Ashton-under-Lyne, England

  Hi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?

• 
  Mark Armstrong (@mark001282) reported 18 minutes ago from Manchester, England

  @virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.

• 
  Sean (@SeanKeyes) reported 19 minutes ago from Manchester, England

  @virginmedia I was heavily sold a renewal based on an engineer installing+configuring everything as we are meant to have the fastest Wi-Fi possible.I installed it and no sign of an engineer,no follow up from Virgin. As per usual.Was also sold some ‘VIP service’ line that’s never been shared!

• 
  johnsonhomes (@johnsonhomes2) reported 20 minutes ago from Sale, England

  @virginmedia The guy I spoke to at VM yesterday said that she wouldn’t be eligible for a “disabled” phone line to be installed because it wasn’t claimed when they dug the front garden up 18 months ago. We were never given this as an option at the time, if we had we would have insisted on it.

• 
  Stephen Mackenzie (@StevomacMUFC) reported 25 minutes ago from Ashton-under-Lyne, England

  @virginmedia Hi, I’m trying to raise a complaint online but I’m not receiving any acknowledgment. Is there another way I can raise my complaint? Thanks

• 
  Dave Garside🇺🇦🇬🇧❤️ (@DaveGarside) reported 26 minutes ago from Manchester, England

  @virginmedia No. Tv is fine. I can access VOD such as Amazon Prime & Youtube no problem

• 
  Nathan Talbot (@nathantalbot) reported 28 minutes ago from Urmston, England

  (Test) Is anyone experiencing a virgin media Internet outage in B9?

• 
  Edwin Daniel (@EdwinDa18453545) reported 28 minutes ago from Stockport, England

  @virginmedia @richardbranson @VirginMediaCC unethical practice & worst cust serv.after 50 days of total loss of service and no resolution and taking 52 pounds for that period from me now they are denying compensation as well as refund of monies taken.

• 
  яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported 31 minutes ago from Oldham, England

  Is the WiFi down for anyone else in the #OL9 area? #Oldham #VirginMedia

• 
  Sam (@Samuel_J_Mc) reported 33 minutes ago from Timperley, England

  @virginmedia customer service is so ****. They just transfer you round to different departments

• 
  Ray Morgan. NHS💙🇺🇦 (@Rayzor74) reported 33 minutes ago from Stockport, England

  Good start to the day with @virginmedia informing me my monthly bill is increasing by £15/month and I have until the 17th of April to decide on my options. That is £180 annually. Having been firstly a Nynex customer and a Virgin customer since the takeover think it may be time

• 
  Joanne Fallon (@Jo8Pink) reported 36 minutes ago from Macclesfield, England

  @virginmedia My wifi is continually really poor. Been reporting it for ages. Nothing gets done. Called and the 5th person, said I had low connectivity to all my devices and put me onto someone else who said he’d completed some upgrades and it would improve. Said he’d call to check, still not

• 
  Paul Terry (@SurrealPaulT) reported 47 minutes ago from Manchester, England

  @virginmedia hi Virgin. We had an outage of broadband and TV services beginning 23rd Sept which lasted for 4 days. At the time we were told we would be compensated for this loss. As it hasn't come off our latest bill, how do we claim?

• 
  Tiffers (@Tiffers1973) reported 51 minutes ago from Ashton-under-Lyne, England

  @virginmedia I'm trying to cancel but even that seems impossible

• 
  Chris Atkinson (@AckersStorm) reported 54 minutes ago from Middleton, England

  @virginmedia when will the broadband issues be fixed properly in my area?

• 
  яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported 55 minutes ago from Oldham, England

  @virginmedia No point, there is a problem but it shows there aren't any issues in the area.

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 56 minutes ago from Sale, England

  @virginmedia I also don’t need to monitor the quality of my broadband, I already know it’s awful. I don’t understand how that would help.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Frank Talking 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@AgnstModFball) reported 5 minutes ago

  @Hughesy_B @virginmedia Worst company in the UK

• 
  A.Brown (@_DundeePerfect_) reported 9 minutes ago

  @robhinds @virginmedia I have never been told I need anything other than broadband.... even if do decide to have a home phone that now plugs right in to the router.

• 
  lucy barnett (@lucebarnett) reported 10 minutes ago

  @EE I was on a call for 42 minutes this morning and got nowhere. Nobody wants to take any responsibility and suggesting I didn’t order despite the fact SIMs have moved over to One plan and Virgin Media contacted me about leaving. Very poor service

• 
  Scarlett Shaw (@ScarlettShaw) reported 12 minutes ago

  The one touch switch for broadband might sound like a good idea but here’s something they don’t mention. When you leave @virginmedia , the email address you’ve had for 30 years is deleted. So you have to spend hours and hours changing login details on everything. It’s so stupid.

• 
  Dirk Diggler (@dirkdiggler44) reported 13 minutes ago

  @virginmedia can’t log into my account.Rang customer service and their script doesn’t cover my problem. gets usual change password advise yet I can log on with my phone so nt a password issue. They have to escalate which takes 5-10 working days. No wonder Ofcom fine you millions

• 
  matt (@sirtrevsheader) reported 13 minutes ago

  I was told I would get £40 credit on my account for poor service but it had not been taken away from my bill,instead ypu have stated that I owe £40 from last month instead. Lying again. @virginmedia

• 
  Nick S. (nickncs) (@nickncs_cP) reported 16 minutes ago

  @itsuu___ yeah its a DNS or routing issue on virgin media's end. because the VPN connection is working all traffic is routed through that on the virgin media side. so to them they are connecting you to vpn, then it's the vpn that's connecting you to twitter.

• 
  Michelle Wright (@EDsetMefree) reported 21 minutes ago

  @virginmedia been with you ever since you were ntlworld, you recently changed my phone to digital with back up emergency phone, the engineer didn’t take my disability into account, has put my phone where I can’t even get to it, impossible to get through to you as you cut the call before connecting, your now not giving me the service I am paying for and in breach of contract, so I am going to cancel my direct debit for all services including tv

• 
  K (@Kieranbcfc2) reported 23 minutes ago

  @christyboy87 @Rugby_Scoop @virginmedia All I’ve seen on here is people thinking we’re blaming the ref. Like no we know we’re shite, but the ref also was. Wasn’t the reason we lost but we can still say he was bad.

• 
  Jeremy Darby-Fox 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@FoxJereny) reported 23 minutes ago

  @virginmedia any chance you might actually get the internet working in Didcot anytime soon? Been several days now. Estimated fix date keeps being pushed back. Getting ridiculous now. It’s not cheap paying our bill for no internet