Virgin Media Outage Report in Stockport, England
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The latest reports from users having issues in Stockport come from postal codes SK2, SK6 and SK4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Macclesfield, Bolton, Ashton-under-Lyne, Stockport, Bury, Buxton, Timperley, Oldham, Salford, Cheadle and Hyde.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| TV | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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John E. Coxon
(@johncoxonmedia) reported
from
Salford, England
@CllrJWarmisham @virginmedia Customer service has gone out the window since they were taken over. Totally complacent and purely profit led. Nightmare trying to get to speak to anyone too.
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
@virginmedia You asked for the account number and my name...... when they didn't match you didn't ask the question? So I can pay a bill each month make changes etc but not cancel it ..... OK I'm ending this conversation as it is completely pointless and a further waste of my time!!
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia a new Router has not made the slightest difference to our intermittent signal problem of some months. Phone call coming up to have our services removed. Sick of wasting my money and time
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Courtney 🌱
(@courtneylambs) reported
from
Salford, England
@virginmedia Done. Doesn't help. I don't really care about the TV, I need internet so that I can work!
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DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia And while you are at it I said five times to him that I get premier sports in package...he confirmed yes five times. Get e mail confirmation today, it's been taken off my package. Lied too again! Complaint address please as I want copy of my telephone call as proof!
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
@skytv what packages are you offering that can beat @virginmedia "maxit" package due to them having shocking customer servixe and charging £49.95 for a software update!!
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Matt Goddard
(@GodHesHard2) reported
from
Stockport, England
@virginmedia absolute terrible customer service. Not only did it take 50 minutes to get through, they then cut me off so had to wait another 30 mins. 12 years of loyalty and all you could offer was £5 discount! Good bye Virgin, hello Sky 👋
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Kate Cusack
(@thekatecusack) reported
from
Sale, England
@virginmedia Yes after waiting almost an hour..... It turns out the price increase doesn't apply to me as was stated in the letter......it's an hour I will never get back! Maybe @virginmedia need to be more careful about who they are sending these letters out to.....
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Bradley Smith
(@OldhamBradd) reported
from
Oldham, England
@SonicDalek @virginmedia Same mate no discounts and I've been a customer (first with mobile) donkeys years too. The guy at a stand said cancel and put it in your wife's name, then a month later rejoin
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harness68
(@harness68) reported
from
Oldham, England
@virginmedia it's amazing. You want to put the price up but have no one to answer your phone or chats. 45 mins waiting. I bet you will insist on the price increase even though the customer services can not talk to me
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kurtabove
(@bluemoonkurt) reported
from
Salford, England
@virginmedia ..how is it possible to contact you to inform you I don't wish to renew my contract?your phone line hangs up.cant do it online....some help would be great..
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia your a waste of space. Another outage. And your increasing your fees. Your not worth it. We'll be cancelling our subscription wih you. Last straw
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DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia just received letter saying you are doing nothing about complaint. It said it was about complaint handling. It WASN'T! It was about being told one thing on phone by two separate customer agents and billed differently on account! Im going straight to ombudsman #inept
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
As a "loyal customer" of @virginmedia you wait approx 1hr 22mins to speak to someone but ring the sales line you get an answer in under 3 mins
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Kate Cusack
(@thekatecusack) reported
from
Sale, England
@virginmedia can you please tell me why I have been sent a letter of a price increase when I literally signed upto a new contract last month?! Currently been on hold for over 45 minutes..your customer service really does leave a lot to be desired. How do I get to speak 2 a human?
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Manchester, England
@virginmedia I was told that if I have 3 technical issues in 30 DAYS that I could leave without penalty. I currently have a 14 day cooling off period. I'll be checking the small print (App N I believe) VERY carefully.
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia Some days its ok. Then throughout that day it drops its signal. Like today its had a 20 minute outage then starts back up we have a £4 booster we are paying for it's useless.
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Bradley Smith
(@OldhamBradd) reported
from
Oldham, England
Problems with @virginmedia anyone? #Manchester
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kurtabove
(@bluemoonkurt) reported
from
Salford, England
fifth day of trying to call @virginmedia to cancel my contract...hours spent on the phone ,to be cut off..can't do anything online..absolutely pathetic service
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kurtabove
(@bluemoonkurt) reported
from
Salford, England
After spending hours on hold (at least 4 today)and being cut off.i wonder if @virginmedia could explain to me how I cancel my contract with them?it honestly looks like writing a letter would be quicker..absolute joke
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ARYA
(@lfcaryaa) reported
So I pay stupid money for my virgin media subscription, just to not have watchable coverage when I can’t be at the ground. @virginmedia sort it out asap, absolutely disgraceful.
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Bear Holland
(@follow_the_bear) reported
@itswesty @virginmedia @virginmedia same issue here Virgin Media are rubbish the moment anything goes wrong can’t even check service and there’s no login for My Virgin Media as if they locked it down knowing there’s a widespread issue. Unwatchable on all channels for at least half hour now.
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Fiona Collie 😊
(@tartan1314) reported
@Deo1404 @DannyMonez @virginmedia Same here. Dropped off and there also appears to be issue with logging into virgin media to check service status
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Met Halil
(@LETSAVEIT_METTV) reported
@virginmedia is there a problem with the tv services as every channel is scrambled and cant get on the virgin media web page to check service status and when calling says number is invalid
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mike
(@Mikeyd981) reported
@rlarkinho @SkySports @virginmedia Useless company, always issues
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Mr Mhelt
(@1079marting) reported
@rlarkinho @SkySports @virginmedia Exactly same problem, was looking forward to tonights game - ruined
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Pete Wright
(@PeteWri71368222) reported
@virginmedia @skysports Which of you is making tonight's football and Rugby League unwatchable? 20 minutes so far. FIX IT!!
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Love the Reds
(@LFCFAN681) reported
Ive been with @SkySports for many many years but last year switched to @virginmedia because they had a great deal. I will now be switching back to #Sky at the end of my contract as #Virginmedia are abysmal. Absolutely shocking with a terrible service including customer service.
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James Walsh
(@JamesWalsh72) reported
@virginmedia lost phone and TV services App doesn’t work either and your Website is down? As you have not put any message out on social media there is a major outage or possible cyber attack ?
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Gareth Jones
(@garcojo) reported
@virginmedia 1st game of the season and your service collapses. Please tell your customers what has really happened? Clients want a fix not the social media manager to be pasting the same message on repeat