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Virgin Media Outage Report in Stockport, England

Why is my Virgin Media service not working?

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The latest reports from users having issues in Stockport come from postal codes SK2 , SK6 and SK4 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Stockport, Macclesfield, Ashton-under-Lyne, Buxton, Timperley, Oldham, and Salford.

CityProblem TypeReport Time
Manchester Internet 1 day ago
Bolton Internet 3 days ago
Manchester Total Blackout 3 days ago
Manchester Internet 4 days ago
Manchester Internet 5 days ago
Manchester Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

  • ButterscotchDe6
    Butterscotch But Christmas ❄ 🏳️‍⚧️ (@ButterscotchDe6) reported from Salford, England

    @virginmedia It's been gradually going down each month for the last year. To clarify all the devices I've used for tests are wireless however that does not excuse week long drops in the Kb ranges

  • salfordbeerfest
    Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England

    @virginmedia ANOTHER outage in BL4 9LR area? Are you kidding me? That's the fourth in just over a week. And the second today!

  • LordFoxx75
    Si 🦊 🐝🐝 🇮🇪 🏳️‍🌈🇬🇧🇪🇺 (@LordFoxx75) reported from Manchester, England

    @virginmedia Broadband and TV down….I need to work at home….sort it out

  • DebbieG_EA
    Debbie Grimshaw 🐝 (@DebbieG_EA) reported from Ashton-under-Lyne, England

    @virginmedia what is going on in the M34 postcode? Slow internet speeds and unreliable connection for the past three weeks now. Virtually impossible to work from home 🤯

  • ButterscotchDe6
    Butterscotch But Christmas ❄ 🏳️‍⚧️ (@ButterscotchDe6) reported from Salford, England

    @virginmedia stop artificially dropping my bandwidth youre *************** at this point 1 Mbps up and 20 down is not ok

  • PIL0TPEDR0
    Pete Best (Pil0t Pedr0)💙 (@PIL0TPEDR0) reported from Bolton, England

    @virginmedia BL1 2NJ Still having problems with disconnecting and connecting, been like this for 4 hours. I have reset my router numerous times

  • carlroach
    Carl Roach (@carlroach) reported from Middleton, England

    @virginmedia The problem is not my broadband or home service, it is the mobile signal where I work. I can not use the VM app as this requires data to validate the SIM, how else can I contact customer services directly?

  • carlroach
    Carl Roach (@carlroach) reported from Middleton, England

    @virginmedia I am fully aware of this webpage, if you follow through any of the options to get information or FAQs, but no way to actually connect with VM directly. I recently used the complaint option but just got a vague response that didn't help me with my concerns.

  • salfordbeerfest
    Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England

    @virginmedia That doesn't tell me anything. Just that the engineers ".. are working hard to fix it....." The service has been down since 7 last night. And no idea when it will be fixed. With zero redress after 4 incidents in a little over a week. Poor.

  • salfordbeerfest
    Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England

    @virginmedia If does now. 12:00. That's 17 hours without service.

  • salfordbeerfest
    Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Manchester, England

    @virginmedia You did. At about 6pm. Now it's down again. That's five times in a little over a week. Beyond irritation now. Are you - company - going for some record? Or just reminding me to take my blood pressure meds?

  • MaksymMarcial
    AdoptiveCuban (@MaksymMarcial) reported from Oldham, England

    @stewart_me @virginmedia I wouldn't bother if I were you. I got through after 90 mins to be told there systems were down till approx 5pm and to ring back then. Hope this helps.

  • salfordbeerfest
    Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England

    @virginmedia Now showing estimated "fix" time of 16:00. 21 hours without "service". This. Is. Not. Funny.

  • PIL0TPEDR0
    Pete Best (Pil0t Pedr0)💙 (@PIL0TPEDR0) reported from Bolton, England

    @virginmedia How long before the Internet problem is sorted out in the BL1 area going to take?

  • salfordbeerfest
    Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England

    @johntweedie @frednfrank I've switched the router to Modem to get the signal to the 2nd floor loft. Allied to the self installed mesh network, that works well. The signal isn't now the issue. Being without services from @virginmedia 3 times in just over a week, is.

  • SidMooreManc
    Moore AccountancySid (@SidMooreManc) reported from Sale, England

    @virginmedia My app says we are. However I can not click through to how we get service updates

  • Tiffers1973
    Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    @virginmedia I've wasted over 3 hours trying to cancel this service today and dealt with incompetent staff I have no patience left I have just spent another 25 minutes trying to get through for the line to go dead .....

  • carlroach
    Carl Roach (@carlroach) reported from Middleton, England

    @virginmedia Hopefully. I realise that these things can be complicated and stuff does go wrong. It is the fact that there is no effective way of communicating with you as a customer that upsets me r most. It makes me feel that I am really of no value to you.

  • salfordbeerfest
    Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England

    @johntweedie @frednfrank @virginmedia It may be 30 years old. Strangely, with BT (Cable), Sky (wired), never had issues.

  • DougHall18
    Doug Hall (@DougHall18) reported from Bolton, England

    @virginmedia The worst possible service from your disgraceful company TV and broadband down 5 times over Christmas. No explanation, no apologies. Sod the fact that I can't wfh or watch prime time TV. Had enough, I'm leaving.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jennyj_87
    Jennifer H (@jennyj_87) reported

    @virginmedia when will Wi-Fi be working again been down since yesterday?

  • jms5708
    Jane 🌻 (@jms5708) reported

    @virginmedia I’m quite fond of my streaming services, but the really patchy internet connection I’ve had for the last couple of days means I can’t watch them. Also can’t connect at all on my PC. Internet on devices is possible but VERY slow. Can’t get through to customer services.

  • One_Wish_Genie
    Michael Lester (@One_Wish_Genie) reported

    @virginmedia Hi guys. Could you help me please? Recently joined your Virgin Mobile but still can't receive SMS or phone calls. Thanks.

  • TaxFreeCharlie
    Charlie Ménard (@TaxFreeCharlie) reported

    @virginmedia do you have anyone in your customer support centres? Or are they closed? Your phone number seems to be looping into not wanting to put me through to a person and doing a remote system fix … but surprise surprise it doesn’t fix it

  • theleeknight
    Lee Knight (@theleeknight) reported

    @virginmedia I am losing so much money not having wifi. It’s infuriating. You can’t cope with your customers, your service is suffering clearly and those on the phone just say ‘oh sorry that wasn’t me I can’t answer that’ - BONKERS. Absolutely mind blowing.

  • lottieyendley
    Lottie Yen (@lottieyendley) reported

    @virginmedia All the handsets say line cord issue

  • garysimpsonreal
    Gary Simpson (@garysimpsonreal) reported

    @virginmedia Thank you. Yes I've now checked and therevappears to be an issue. I have reported it. 👍🏻

  • carrifost
    Carrie Foster (@carrifost) reported

    @MarkFarrugia1 @virginmedia @virginhelp Don’t know who are ringing. I rang customer service this morning and I got an automated message explaining the service was down and estimated time for fix. Took less than 30 seconds

  • Ju5t_1n
    Justin (@Ju5t_1n) reported

    @Tim_Ozzy72 @virginmedia As far as I'm concerned VM services expired yesterday. Your 30 day notice is bulls#'t.. All you have done is made me angry and you would think VM would do everything as soon as a customer calls to keep its customers happy.

  • TomRimmerRows
    Tom Rimmer (@TomRimmerRows) reported

    @virginmedia hello, Virgin Media been down in KT6 all morning! Saying the issue won’t be resolved until 17:50! What’s happened? Please can you help