Virgin Media outages and service status in Stockport, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 3 outage signals in the last 24 hours around Stockport, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 12, 6:38 PM GMT+1.
- Internet (66%)
- Wi-fi (16%)
- Total Blackout (9%)
- E-mail (5%)
- TV (4%)
- Phone (1%)
The latest reports from users having issues in Stockport come from postal codes SK6 , SK2 and SK3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Stockport, Bolton, Hyde, Altrincham, Salford, Middleton, Wilmslow, Sale, Ashton-under-Lyne, Macclesfield, Dukinfield, and Hazel Grove.
| City | Problem Type | Report Time |
|---|---|---|
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23 hours ago | |
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Total Blackout | 23 hours ago |
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Internet | 23 hours ago |
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Wi-fi | 1 day ago |
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Internet | 1 day ago |
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Internet | 2 days ago |
Nearby cities with recent reports
22 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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Mazz Carsberg (@CarsbergMazz) reported from Ashton-under-Lyne, England@virginmedia I've got a bone to pick with you. We got a new box a while ago, and it's randomly wiping the recorded shows. Not one at a time, all at once. We've been in touch with customer services loads of times, but they all just took us through the same pointless (1)
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Paul Terry (@SurrealPaulT) reported from Manchester, England@virginmedia hi Virgin. We had an outage of broadband and TV services beginning 23rd Sept which lasted for 4 days. At the time we were told we would be compensated for this loss. As it hasn't come off our latest bill, how do we claim?
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Mark Armstrong (@mark001282) reported from Manchester, EnglandEvery time speak to @virginmedia @Virgin customer service I die a little bit inside #emogirl
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia I was also promised a call back from a manager within 24 hours on a phone call on Friday afternoon. I did not receive this phone call. This is absolutely disgusting and I expect something to be done. I rely on your service for my income as I work from home. (2/3)
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia I also don’t need to monitor the quality of my broadband, I already know it’s awful. I don’t understand how that would help.
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officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England@virginmedia I have numerous emails of my complaint , all of them paying lip service so to speak .
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Weirdly even older fan (@Karamonkey1) reported from Manchester, England@virginmedia And the sum total of welcome texts I received during my 7 night stay in Jamaica was 189. I never moved from the same hotel. I often got 4-8 texts whilst sat at the same restaurant table or in my room. @virginmedia get your act together
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*Hayley* (@haylesxxx1) reported from Sale, England@virginmedia hi, after so many years of being a customer, do you send out new upgrades? My router keeps dipping and going off, been doing it for awhile now, couple of weeks.
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johnsonhomes (@johnsonhomes2) reported from Sale, England@virginmedia Her phone like works at the moment because she has power but not in a power cut. This is one of the issues set out in the email which VM requested I send on Wednesday
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Hannah Tompkins (@he_tompkins) reported from Manchester, England@virginmedia Hi there, I was told I would receive my replacement broadband by today and still no indication of when it’s going to arrive. Any help?
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Nathan (@nathangreen101) reported from Ashton-under-Lyne, EnglandHi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia I have phoned you at least 10 times this week. I’ve had a visit from a technician. My Wi-Fi still doesn’t work. I rang up AGAIN in the last half an hour, after waiting for 30 mins to speak to someone, they said they had ‘system issues’ and hung up on me. (1/3)
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Gemma ≅ (@SimpaticoGem) reported from Walkden, EnglandTell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
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Joanne Fallon (@Jo8Pink) reported from Macclesfield, England@virginmedia I’ve been waiting, yet again, for 10 days to get a call to resolve my wifi issue. Can’t contact you by website and I’m not sitting for another 90mins to get passed round 6 people 😡. Ongoing issue for far too long now. 8 years I’ve been a customer, like it matters??
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Hazbullins (@Hasbullins) reported from Salford, England@virginmedia New call of duty released today and your Internet service is down. Are you taking the full piss out of me here? Wankers
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Adam🍺 (@MCR_ADM) reported from Stockport, England@virginmedia No they’re helping. But it’s VERYYYY slow. But almost there.
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Adam Cailler (@acailler) reported from Manchester, England@JournoBird @virginmedia We've had it cut out twice for a few hours, but that was related to the ridiculous heat and they fixed it quickly. I realise everyone will have different experiences 🤦
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officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England@MartinSLewis I'm not sure if you can help me but here goes , in August I ended my contract with @virginmedia & to cut a long story short they still owe me £87 .+ They sent me a cheque in my maiden name so I returned it with a second copy of my marriage cert same as in 2015 1.
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia It’s everything connected via Wi-Fi. I don’t have the connect app. I check for service status on your website and it usually says there isn’t an issue, but that doesn’t reflect my service.
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Gemma ≅ (@SimpaticoGem) reported from Walkden, EnglandTell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ceiri 🧡 (@cw_fc26) reportedVirgin Media Update: Engineer turned up (my husband missed his call) and said I shouldn’t be here… outage on Sky’s end apparently. Let’s hope it’s fixed for Saturday 🤞🏻
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James (@jamestaylor1) reported@KenWhittall68 @virginmedia It was the same on sky. Not down to Virgin
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Anne Bradford (@AnneGBradford) reportedSo had a request from what was supposed to be your help care centre - but they are a scam!! @virginmedia
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(tez7n2) (@MickeyDN7) reported@SkySports @virginmedia your red button sports stream is ******* **** ...and you wonder why people are using IPTV !!!! Robbing bastards taking money off customers and giving a **** service back
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paul d (@pauldewolfe) reported@virginmedia couid you explain how the renewal person couldn't help me cancel ? told me to ring someone else? said she was on her own no team no manager to talk to?
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Eric Byrne (@EricByrne35) reported@virginmedia broadband down about two or three hours now in Clondalkin, that's a day off my bill now for the inconvenience, surely?
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alan holt (@alanholt7) reported@virginmedia any idea when WiFi will be back on in bb2 5eg area? Been down all day
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paul d (@pauldewolfe) reported@virginmedia Really disappointed. Called to renew my contract but couldn’t get a good enough deal, so wanted to cancel. They couldn’t process it and told me to call back. I did, gave my name, email, ph number, bank details and last payment, but they still couldn’t pass security.
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Mike Bennett (@AthleticFanMike) reported@Charltonater @skytv I was with Virgin Media before they put my price up by £100. I wish I had just paid it. I have not used my Sky Stream since Friday I am fed up with having to reset it every 20 mins. Just using the Apps on my smart TV now. I’m going to cancel the contract.
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💋 (@southsugliest) reportedAny updates on the signal issue in SM4? @virginmedia