Virgin Media Outage Report in Stockport, England
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The latest reports from users having issues in Stockport come from postal codes SK2, SK7 and SK3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Knutsford, Bolton, Oldham, Macclesfield, Hyde, Sale, Salford, Wilmslow, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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champerslass
(@champerslass) reported
from
Bolton, England
@virginmedia absolutely ridiculous service from VirginMedia. Everyday we have lost connection over the past month!!!! We will be moving once our contract is up!!!!!!! #angry #disappointed
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia @PlayAvengers Shame don’t have broadband that doesn’t go down once or twice a week
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The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
1 week ago today, I signed up to @virginmedia as a new customer for the next 3 years. I purchased the iPhone 11 pro max. Was told it would be here Thursday. Ok, not the 24 hours I thought but could live with that. Thursday returned to sender. Online help was a waste of space
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Suzanne & Steve
(@thegallyfamily) reported
from
Salford, England
@virginmedia do you have any shame and are you happy providing poor service. 12 phone calls all cut off at my expense and still can’t answer our query and refuse to ring us back. #simplypoor
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BLACK MILK
(@blackmilkcereal) reported
from
Manchester, England
@vmbusiness can you answer your customer support phones please. Our phone line is down 📞
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The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
@virginmedia Have messed up my order. As a NEW CUSTOMER the service has been terrible. Now told the ******* the hone “cancel it” she says she can’t untill next Friday. I said “dont be ridiculous! I’m not waiting a week for a new order to be put in” canceling with the bank now!
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Laura Lou
(@LunaWitchBitch) reported
from
Manchester, England
Yet AGAIN my broadband connection has gone. @virginmedia this is every single month, multiple times a month and I get old nothing but 'try to reboot your router' every single time. The amount of complaints on twitter alone jusy goes to show how poor your service is.
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Chelle Walmsley
(@RockPrincess26) reported
from
Oldham, England
@virginmedia my Internet has been down most of the day and I have rebooted and everything. Is there any problems in the OL area??
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Rhiannon Marsh
(@Rhi_Marsh_213) reported
from
Bolton, England
@virginmedia I have had no WiFi for 2 days. I received a card asking me to ring and quote RPBLOCK but I can’t get through on your phone lines. We can’t sign in online because the original email address used is no longer in use. How can I get this resolved? 🙄
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Nurfherder
(@Urmstonblue) reported
from
Urmston, England
@virginmedia What’s going on with your broadband. 4 days of intermittent broadband. Same message each day. Shockingly poor quality service.
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Steph
(@SeeingSpots_) reported
from
Oldham, England
@virginmedia Service is fine. Well as fine as it gets. I'm trying to find out about a planned outage but I can't see anywhere on the website where this info is. I work from home so need to tell work about it.
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Abbey
(@abzster) reported
from
Manchester, England
@virginmedia hi, I want to change my package but I can’t seem to log in, it says my username isn’t correct and then sends me to a broken page? Can you help?
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David Wright
(@RedDevil1952) reported
from
Oldham, England
@virginmedia every night midnight to 00.15 we lose signal. You are a joke costing my home business our livelihood especially in these difficult times. Looking for new supplier though been with you 12 years. You should be ashamed.
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Ant
(@AjBsuperstarR) reported
from
Manchester, England
. @virginmedia when will the WiFi outage in M23, Manchester be rectified? #500mbs ?
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia is there a way to actually report problems? Our area is down yet you say no known issurs. Ridiculous
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Laura Lou
(@LunaWitchBitch) reported
from
Manchester, England
@virginmedia I have been trying to get through to your customer service for the past 2 days - I need to speak to someone urgently.
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David Wright
(@RedDevil1952) reported
from
Oldham, England
@virginmedia have you thought about letting people know beforehand that broadband will be down for 7 hours when some of us do our sales online at this time but are unable to do so!!!! Why do we have to ring you first??? Been with you 12 years but seriously thinking about moving.
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Jamie Yates
(@jy_6yates) reported
from
Stockport, England
@virginmedia your WiFi is a disgrace and doesn’t work in any room minus the room the actual router is in, disgraceful signal strength
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Maggie Heap
(@maggsheap) reported
from
Bury, England
@virginmedia DO NOT listen to their customers. Six times I have asked them to contact me after 6.00 pm only for their staff to ring me while I am in work and are really rude when I say its not convenient to talk. @virginmedia do one and stop harrassing me
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Steph
(@SeeingSpots_) reported
from
Oldham, England
I saw something about @virginmedia doing work in our area and we'll have no service but I can't find what dates/times. I'm working from home so have to show something to work to prove I'll have no internet/ make a plan to still work.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carlito
(@TheGeneraI) reported
@virginmedia Following your advice, I called back. Eventually a distracted agent answered and through much background noise & confusion I was advised that due to technical issues, they would need to call me back with 2-3 hours. I received no call back.
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DianeB ♀️
(@Starrygem4) reported
@GrahamUK33 @virginmedia Same here. Then next April will be £93 and no right to cancel...then approx. £103, £110 and so on...so we can prepare for an extra £10+ increase every year 🤬 Even if RPI dropped to zero its still a 3.9% increase
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Saurabh_Penkar
(@saurabh_penkar) reported
@virginmedia For future ....If its for 16 days then assume its for customer service issue... Can you imagine a whole area being down for 16 days and you receiving one such tweet? but now I think with Virgin anything is possible hence your question...
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Mandie
(@Mandiesymms) reported
@virginmedia Your none uk agents aren't aswell trained as they don't understand basic English as it's not on the script that you give them you take them off the script and get scared and put the phone down A problem like this will not be sorted as it is not straight forward
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Sathya Ramkumar
(@sath_nq) reported
@virginmedia Hi my internal complaint number is 116912_21947 will this help? Yes I live above ground floor I’m also billed and amount taken from my account even though I am yet to get service. Do you recommend to stop direct debit?
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clementp
(@clement_palle) reported
@virginmedia My neighbour called from his side and they first booked an engineer to visit his flat and then cancelled saying it’s a local issue
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clementp
(@clement_palle) reported
@virginmedia They say, it’s fixed, please restart your kit and wait for 30 mins to get the fix applied and we wait not 30 mins but for hrs, we are still the same
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Cristina Perez-Becerril
(@Opihapaura) reported
Not a day goes by without Virgin Media wifi issues and since they are the only supplier in our area that can provide “fast” broadband we are stuck paying for bad service. Tell me again how “private” is best bc competing suppliers drive quality of product up and prices down.
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Auzzziiee
(@Auzzziiee) reported
@virginmedia Can anyone help, my install date has been changed without giving me any notice or warning, and no I’m going to be without internet for 2 week as well as wasting time booked off work for the original install date! Your call team gave me 2 wrong numbers to call as well
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James Harrison
(@JNH77) reported
@virginmedia Service as in customer service not product service.