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Virgin Media Outage Report in Stockport, England

Why is my Virgin Media service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Stockport come from postal codes SK2 , SK6 and SK4 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Stockport, Macclesfield, Ashton-under-Lyne, Buxton, Timperley, Oldham, and Salford.

CityProblem TypeReport Time
Manchester Wi-fi 9 hours ago
Manchester Wi-fi 20 hours ago
Manchester Internet 2 days ago
Bolton Internet 4 days ago
Manchester Total Blackout 4 days ago
Manchester Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

  • katarn_a1
    David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia I've been trying to get in touch with someone at your customer service all-day with out any joy is there any other way to get in touch

  • DallasCowboysMV
    Michael Vix (@DallasCowboysMV) reported from Manchester, England

    @virginmedia upgraded my package 3 weeks ago & wished I’d left and gone to sky as originally planned. Service is shocking. Worse speeds than before upgrade. How do I cancel, nobody is answering my calls. Hours spent on hold

  • katarn_a1
    David Moores (@katarn_a1) reported from Bolton, England

    @virginhelp thanks for the help so far but I need to contact you again but is till have not received any response from virgin media. I have tried messaging through the media app with no joy either. I'm sending this at 09:30.

  • MsBethTaylor
    Beth Taylor (@MsBethTaylor) reported from Stockport, England

    @virginmedia Hub is in the living room. No signal in the bedroom which is really close. Been happening for the past 6 months or so. Wasn’t originally the case.

  • louaze
    🐝Louise🐝 (@louaze) reported from Sale, England

    So strange that @virginmedia hasn't got crowd noise on the @SkySports Main Event channel (it usually does) but people watching the same channel through @skytv do have crowd noise?! Wtf?! Sort it out Dicky.

  • uk_haj
    john Hajdar (@uk_haj) reported from Bolton, England

    @virginmedia Requested a free booster, which comes in two parts, which duly arrived and I installed them. Then got an envelope telling me to return something, another letter explaining what came later. I am now confused but keeping the boosters. Does that help?

  • katarn_a1
    David Moores (@katarn_a1) reported from Bolton, England

    @virginhelp @virginmedia I need to discuss about my broadband service being suspended

  • katarn_a1
    David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia is there any customer service in your company

  • MsBethTaylor
    Beth Taylor (@MsBethTaylor) reported from Stockport, England

    @virginmedia It’s the same. I live in a small flat and when I go into the bedroom, the signal drops significantly. Surely it should reach the whole flat!

  • AlisonPilkingt4
    Alison Pilkington (@AlisonPilkingt4) reported from Salford, England

    @virginmedia we have a loss of broadband in the M6 area. No notification but the automated service states it’s an update on the service. If you want to provide good customer service, prior warning would be good. I’m fed up of this. If I can’t work from home, I will lose pay!!!

  • Ben_buy_thebook
    Ben Holmes (@Ben_buy_thebook) reported from Salford, England

    Looks like the WiFi is down. @virginmedia can you confirm?

  • harlemplaster
    Pete Marshall (@harlemplaster) reported from Sale, England

    @virginmedia how the hell do I get in touch with you to solve a problem? The live chat doesn’t work (other than for sales) and you’ve shut your call centres ‘due to COVID’.

  • katarn_a1
    David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia @virginhelp At the moment with loss of employment I need some help with my bill

  • AussieBen38
    BT (@AussieBen38) reported from Stockport, England

    Absolutely abysmal customer service from @virginmedia everyone I speak to hasn’t a clue what they’re talking about! People steer clear if you’re thinking of switching!

  • forakin
    Akin Akíntáyọ̀ 🏳️‍🌈 #European (@forakin) reported from Manchester, England

    Obviously, using the @UswitchUK service I should shop for a better than the exorbitant @virginmedia broadband service with phone line that I pay for but never use, after 6 years, they are complacent, I'm unhappy, because the Direct Debits are going in above the rate of inflation.

  • champerslass
    champerslass (@champerslass) reported from Bolton, England

    @virginmedia absolutely unacceptable service!!!! No internet since this afternoon!!!! #ridiculous #movingtosky

  • twiddlemeister
    Dave (@twiddlemeister) reported from Cheadle Hulme, England

    @virginmedia Please can you tell me what the absolute hell is going on in the SK8 area recently? We’re lucky to get a trouble-free day at the moment. Been on and off throughout today. One or two faults a week. We pay as near as damnit £100 a month for this.

  • MsBethTaylor
    Beth Taylor (@MsBethTaylor) reported from Stockport, England

    @virginmedia Yes it is. Plenty of room. No reason why the signal is poor. My last home was a house and it was fine in that.

  • OfficialJarvo
    Simon  (@OfficialJarvo) reported from Ashton-under-Lyne, England

    @virginmedia hi can some help me? Im after a price on something

  • katarn_a1
    David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia @virginhelp I would like some help with my bill

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Cgill1980
    Chris (@Cgill1980) reported

    @virginmedia 150 not working, live chat diverts me to a web page (faults) that doesn’t work. 200mb broadband which never goes above 28mb at best. I want to cancel my contract, but can’t get through to you at all (not even getting as far as a call queue)

  • petersnowdon
    Peter Snowdon (@petersnowdon) reported from Darlington, England

    Hi @virginmedia received a letter this morning advising me of price rise and providing a link for more info. The link directs me to call and you don't answer. Any suggestions? I'd like to cancel my service with you. Thanks

  • steparrinder
    stepaz (@steparrinder) reported

    @virginmedia having connection issues and cant get through to customer services number doesn't ring through

  • choco_12345
    choco (@choco_12345) reported

    @virginmedia I am horrified how no one is letting me cancel my broadband with you. Unacceptable.

  • MarcusSimons6
    Marcus Simons (@MarcusSimons6) reported

    @virginmedia you know, if you could actually provide a consistent, reliable broadband service that I’m paying for that would be just great when trying to work and home school!!! #bloodyuseless!

  • Dean_NCFC
    dean (@Dean_NCFC) reported

    @virginmedia @virginhelp Have attempted to email you guys about the price increase and got the same response about it where you go on about its never good about it and it was 18 months last increase.... I want to know about the price of just 200mbs broadband and to remove the phone and TV package

  • tinaseskis
    Tina Seskis (@tinaseskis) reported

    @grannyfan @virginmedia Apologies - my complaint wasn't with Virgin Media either!!! Again, it felt like the company were deliberately being unhelpful. I have NEVER had that type of experience with @virginmedia, who have always tried to help when problems have arisen.

  • jamesjgill
    James Gill (@jamesjgill) reported

    @virginmedia This has been saying there are no issues for three days, but I've had to tether to my phone for three days... so I don't believe the reporting(!) Thanks for reaching out – how can we get this fixed?

  • windhounded
    an ill-made knight (@windhounded) reported

    hey so if @virginmedia are putting up my internet bills does that mean they're going to actually provide a service that doesn't cut out intermittently multiple times a day? signs point to no.

  • jayniebye
    jayniebye (@jayniebye) reported

    @virginmedia Your 0345 454 111 number is dead. 150 has been engaged all week. How do I speak to someone? The website doesn't help with the query I have.