Virgin Media

Virgin Media Outage Report in Stockport, England

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The latest reports from users having issues in Stockport come from postal codes SK2 and SK7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stockport, England 12/04/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Wilmslow, Salford, Sale, Bolton, Stockport, Knutsford, Oldham, Macclesfield, Hyde, Stalybridge, Cheadle and Middleton.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomWilmslow Internet
United KingdomManchester Internet
United KingdomManchester E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

  • Jaynemcgrogan1 Jaynemcgrogan (@Jaynemcgrogan1) reported from Cheadle Hulme, England

    @virginmedia My dads phone line has been cut off by your technicians this morning.please help. He is elderley has no mobile and is waiting for doctor to ring

  • IanBradbury_UK Ian Bradbury (@IanBradbury_UK) reported from Salford, England

    @virginmedia yet again my broadband is down - a nightly occurrence lately!

  • leejones90 Lee Jones (@leejones90) reported from Stockport, England

    @virginmedia I have been trying to sort my virgin media out for the last 2 hours and customer service has put the phone down on me twice. Is there any way you could get someone to call me. Thank you.

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    @virginmedia is there a national problem with services or what? I’ve had intermittent internet for 3 weeks now. This is taking the proverbial. Says it’s fine but nothing is happening????

  • Jaynemcgrogan1 Jaynemcgrogan (@Jaynemcgrogan1) reported from Cheadle Hulme, England

    @virginmedia No earliest they can fix it is feb 8th

  • Jaynemcgrogan1 Jaynemcgrogan (@Jaynemcgrogan1) reported from Cheadle Hulme, England

    @virginmedia hi .my dads had the technicians for a faulty line and now the phone line is dead .please help .#elderleyvulnerableadult

  • Jaynemcgrogan1 Jaynemcgrogan (@Jaynemcgrogan1) reported from Cheadle Hulme, England

    @virginmedia They replaced the line to the green box outside the house.3 technicians came. Line was working before just poor quality but now its dead

  • Mozza0705 Morris🥶❄️🥶 (@Mozza0705) reported from Oldham, England

    @virginmedia Contacted your call centre and they were no help. Broadband is so slow! Not good enough. No way anyone seems to want to help.

  • twolftaz Taz (@twolftaz) reported from Bolton, England

    @virginmedia how do I make a complaint- I am so frustrated right now with your customer service #VirginMedia

  • Misskezcuthbert Kerrie cuthbert (@Misskezcuthbert) reported from Stockport, England

    @kathywxxx @virginmedia Yes I complained and got a right email of them with no help at all

  • Orko77 Jenny (@Orko77) reported from Manchester, England

    Hi @virginmedia, I rang 150 to say I wanted to leave. The person I spoke to instead offered me deals which I turned down. Then we finished the call. Have I left or would I have gone through a different process first?

  • Elaineghardy Elaine Hardy (@Elaineghardy) reported from Salford, England

    @virginmedia Trying again to get through as desperately need to speak to someone as can’t access my account as it’s been hacked and my broadband service is shocking was on hold over an hour yesterday and been holding now for 30 mins, holding for an hour is not acceptable customer service!!!!

  • ItsLuweeze Locked down Louise 🌹 #JustWearAFookingMask (@ItsLuweeze) reported from Manchester, England

    @SophieEB @virginmedia They’ve been giving my mate the runaround because she’s trying to cancel. She’s phoned every day for the last week, been put on hold for over an hour and then cut off! Awful service, I’m so glad I fcuked them off years ago 👍

  • thegallyfamily Suzanne & Steve (@thegallyfamily) reported from Salford, England

    @virginmedia up to their tricks again not providing the internet speeds. We on the super-fast broadband tariff and getting speeds of 50 in the same room as the router. Poor service and we being ripped off yet again

  • outspokenoneuk Marc Lloyd (@outspokenoneuk) reported from Manchester, England

    Been waiting over 2 weeks for a new V6 box as my TiVo box is so old! Nothing has arrived and nobody from virgin answers the phone or has replied to my live chat for a week! Shocking service yet again @virginmedia

  • RealClareB Clare 🐝 (@RealClareB) reported from Sale, England

    My @virginmedia internet is painfully slow this morning 😬

  • Jaynemcgrogan1 Jaynemcgrogan (@Jaynemcgrogan1) reported from Cheadle Hulme, England

    @virginmedia I am an NHS front line nurse working all hours .I wont be available. I have enough to worry about and now i cant ring my dad as his phone is dead because of your engineers.please help us.

  • Jaynemcgrogan1 Jaynemcgrogan (@Jaynemcgrogan1) reported from Cheadle Hulme, England

    @virginmedia please can you rectify the problem on my dads landline.technicians have been to fix faulty line and now its completely dead.he has no mobile phone so urgently

  • Moonface1975 Rachel Walker BLACK LIVES MATTER (@Moonface1975) reported from Bolton, England

    @virginmedia how can I get in touch with you to discuss our huge hike in monthly payment for TV and Broadband? It is impossible to get through on the phone. You’re not even put in a queue! Please help or Sky TV beckons!

  • Mr_Ricker79 Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England

    @virginmedia I have been trying for 2 days now to cancel my broadband. Started a text chat yesterday and going round in circles as they keep transferring me and no one replies, so they keep asking for same information. Ahhhhhh

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Sal_P_72 Salvatore Pugliese. (@Sal_P_72) reported

    TV and broadband are down in my area @virginmedia. FY4

  • iTechPro2012 Gareth Sibthorpe (@iTechPro2012) reported

    @virginmedia Yes it does but it happens again and again, it’s a constant cycle. I had this issue fixed for a good while and then randomly out of nowhere it’s come back again.

  • OldSparky6 OldSparky ©️ (@OldSparky6) reported

    @virginmedia There is nothing on the forum. I shouldn't have to go looking for someone on a forum to resolve the issue. Mohammed says it isn't resolved. In other words Virgin are just telling me to go away, or somewhere else.

  • deborahhunter24 deborah hunter (@deborahhunter24) reported

    @virginmedia The call centre have no idea what is going on in England, on site. They have a script and booking an engineer is part of that. It wasn’t temp reported as fixed because the app was made in the afternoon & confirmed after 9pm It’s just really bad customer service. No communication

  • Loafite Tony Phillips (@Loafite) reported from Basingstoke, England

    @SkyHelpTeam hope all is well, @virginmedia have just increased my bill again for broadband (£32 increase per month in the last 10 months, disgraceful) are there any deals for a Sky customer for broadband?

  • Huscarl94 Jordan Gilroy (@Huscarl94) reported

    @virginmedia It simply doesn't work - I've now tried this on multiple browsers and devices.

  • Sal_P_72 Salvatore Pugliese. (@Sal_P_72) reported

    @virginmedia Says no problem detected in my area

  • deborahhunter24 deborah hunter (@deborahhunter24) reported

    @virginmedia What was needed on Monday when I called to complain that I had no internet, that the call centre could identify a problem (not tell me they’d checked & it was fine) that it was being worked on and was expected to be fixed by the next day. Simple. But instead a load of lies

  • ems_tc02Phantom 幻影🅉 (@ems_tc02Phantom) reported

    @virginmedia yeah. I made an order to terminate the service on January 13th and was told I can get the package before the 15th of this month. I called this Monday to ask again about the packaging, nothing. I make a call today and then something, at least that's what I'm told, was done.

  • Green_Yogi emma woodcock (@Green_Yogi) reported

    @virginmedia Please can you provide details where I can log again that I have raised this issue to avoid further fines.