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Virgin Media outages and service status in Stockport, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 10 outage signals in the last 24 hours around Stockport, including 10 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 17, 7:59 PM GMT+1.
  • 65% Internet (65%)
  • 19% Wi-fi (19%)
  • 5% Total Blackout (5%)
  • 5% TV (5%)
  • 4% E-mail (4%)
  • 3% Phone (3%)

The latest reports from users having issues in Stockport come from postal codes SK2 , SK6 , SK4 and SK7 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 17: Problems at Virgin Media

Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Sale, Stockport, Bolton, Salford, Ashton-under-Lyne, Oldham, Wilmslow, Macclesfield, Dukinfield, and Hazel Grove.

CityProblem TypeReport Time
Manchester Internet 32 minutes ago
Manchester Internet 3 hours ago
Sale TV 4 hours ago
Manchester Internet 8 hours ago
Manchester Internet 10 hours ago
Manchester Internet 11 hours ago

Nearby cities with recent reports

Manchester

36 recent signals

32 minutes ago
Sale

2 recent signals

4 hours ago
Bolton

2 recent signals

2 days ago
Salford

2 recent signals

2 days ago
Ashton-under-Lyne

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

  • sharper76
    Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England

    @virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi

  • birdflu_7
    officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England

    @virginmedia I wascharged for non return of property apparently even when I had made arrangements for collection . Received a cheque but in my maiden name .sent another proof of marriage a covering letter and returned the cheque , this was from August!made complaint still no cheque

  • Aldehulme
    David (@Aldehulme) reported from Oldham, England

    @virginmedia I need to speak to somebody regarding a broadband problem without you running a check that will cut me off the internet. How do I get past this to speak to a person?

  • johnsonhomes2
    johnsonhomes (@johnsonhomes2) reported from Sale, England

    @virginmedia The guy I spoke to at VM yesterday said that she wouldn’t be eligible for a “disabled” phone line to be installed because it wasn’t claimed when they dug the front garden up 18 months ago. We were never given this as an option at the time, if we had we would have insisted on it.

  • nathangreen101
    Nathan (@nathangreen101) reported from Ashton-under-Lyne, England

    Hi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?

  • haylesxxx1
    *Hayley* (@haylesxxx1) reported from Sale, England

    @virginmedia hi, after so many years of being a customer, do you send out new upgrades? My router keeps dipping and going off, been doing it for awhile now, couple of weeks.

  • PaulRegent1
    Paul Regent (@PaulRegent1) reported from Bolton, England

    @virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!

  • blokealex
    alex. (@blokealex) reported from Manchester, England

    @virginmedia Complaint is about billing after cancellation, your staff refusing to process my request to cancel and being told a different thing every time I call back… it’s been awful.

  • Justnick752
    Nick-crack-a-way-Nick-crack-away (@Justnick752) reported from Manchester, England

    @virginmedia My hub 4 has a flashing red light and states that No RF signal is found. What does this mean in English please? Keeps happening, no tv, broadband or phone.

  • Karamonkey1
    Weirdly even older fan (@Karamonkey1) reported from Manchester, England

    @virginmedia And the sum total of welcome texts I received during my 7 night stay in Jamaica was 189. I never moved from the same hotel. I often got 4-8 texts whilst sat at the same restaurant table or in my room. @virginmedia get your act together

  • anttaylor23
    Anthony Taylor (@anttaylor23) reported from Manchester, England

    @virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀

  • birdflu_7
    officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England

    @virginmedia If you want I can send pictures and ALL THE emails .I don't have the time to keep discussing the same situation with yet another virgin media support staff . My time is precious.

  • _Hill_J
    Jamie Hill (@_Hill_J) reported from Wilmslow, England

    @Defencebrief @virginmedia I, too, am a previous virgin media customer. They put the price up ridiculously. When I asked to renew the contract at the price advertised online, they refused. So I left. At which point I was bombarded with offers. Not a good way of treating customer or doing business.

  • mark001282
    Mark Armstrong (@mark001282) reported from Manchester, England

    @virginmedia Don't give me your copy and pasted waffle. You have done nothing to help. You have been an absolute thorn in my side! "I'm so sorry you feel this way" is such an outdated and terrible response from a marketing point of view btw.

  • mark001282
    Mark Armstrong (@mark001282) reported from Manchester, England

    @virginmedia I've been a customer for 10 years. Is this how your treat your loyal customers?

  • he_tompkins
    Hannah Tompkins (@he_tompkins) reported from Manchester, England

    @virginmedia my broadband was “delivered” today by Yodel but the package is no where to be seen and wasn’t attempted (I’ve been in all day waiting). I can’t get any help from them, please help!! 😭

  • dantheman8t5
    Daniel McDermott (@dantheman8t5) reported from Dukinfield, England

    @virginmedia Not as yet. Just that my postcode seems to be affected when checking service status

  • jimmysteamboat
    jimmy (@jimmysteamboat) reported from Manchester, England

    @virginmedia Can you confirm if service is down in the M4 Manchester postcode? Us and Neighbours wifi not working when we are WFH!

  • MCR_ADM
    Adam🍺 (@MCR_ADM) reported from Stockport, England

    @virginmedia No they’re helping. But it’s VERYYYY slow. But almost there.

  • OldhamBradd
    Bradley Smith (@OldhamBradd) reported from Oldham, England

    Fings outage analysis of #virginmediadown is 20.7% of subscribers are being affected @virginmedia #VirginMediaoutage #virginmedia @outagedetect

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jangofe42286291
    jango fett (@jangofe42286291) reported

    @dublinvoter I will never pay my licence fee again. This joke of a broadcaster all ready receives revenue from advertising like virgin media, they will survive without the licence money if they stop paying stupid wages to talentless hacks.

  • MalachiJaiEmet
    MalEmet (@MalachiJaiEmet) reported

    @MichelleBeckett @SkyUK @VodafoneUK Once had to deal with Virgin Media, absolutely never again. They were impossible to deal with, just got sent from one department to another and it took weeks. Never again.

  • outwrite
    𝐋 𝐄 𝐄 ™ (@outwrite) reported

    iplayer quality so bad watching the match. Like watching through water. Also, why can't I watch with @virginmedia app? Disappointing..

  • LeisaPh20037124
    brooklynn dakota phillips (@LeisaPh20037124) reported

    @virginmedia yet again broadband down again this is getting ridiculous i pay enough each month and now its getting a joke how many times a week broadband down

  • kanyonatic
    Mary (@kanyonatic) reported

    @virginmedia please fix your app I’d like to pay my bill

  • lenatrobins
    *** (@lenatrobins) reported

    @andrewc44104127 Or the people who deal with customer complaints at Virgin Media

  • mattdoctorwho74
    Matt 💙 (@mattdoctorwho74) reported

    Stream box is terrible claims be 4k, picture, colours, duller than 1988 vhs channels, chip obviously yrs behind, thats tv pulled out now, no rewind tv surely no one would pay £15 pm for sky entertainment when sky entertainment and kids is £3.99 on @NOW @virginmedia

  • AvaniEbony666
    Rebecca Réva (@AvaniEbony666) reported

    @virginmedia what the hell your broadband services, since id like to say a month after joining with you lot, I've had nothing but problems!! Sort it out or I will leave and sue you lot for failure to uphold your end of the terms in the contract

  • AllysonEdwards1
    Dr Allyson Edwards 👻 (@AllysonEdwards1) reported

    Having consistent problems with my @virginmedia broadband, & have just had the update that they hope to resolve the problem by Tuesday... I work from home, so how will it work to not have access to the internet for the next 2-3 days? I'm having to hotspot my pc.

  • StephenHampson
    Stephen Hampson (@StephenHampson) reported

    @virginmedia Sent one. Managed to fix it late at night but no help on your website for the streaming box so seems you don't act on your feedback and the remote app failed to work.