Virgin Media outages and service status in Stockport, England

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Altrincham, Sale, Manchester, Bolton, Oldham, Stalybridge, Buxton, Wilmslow, Salford, Macclesfield, Stockport, and Ashton-under-Lyne.

City	Problem Type	Report Time
Altrincham	Internet	1 hour ago
Sale	Internet	12 hours ago
Manchester	Internet	14 hours ago
Manchester	Internet	15 hours ago
Manchester	Internet	2 days ago
Manchester	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 1 minute ago from Sale, England

  @virginmedia Will they help if the Wi-Fi is working at the time I call? Because my issue is that when it is working, your advisors consider their work done despite telling them that it usually doesn’t last. And invariable, it doesn’t.

• 
  Billy Goater (@GoaterBilly) reported 2 minutes ago from Strines, England

  @virginmedia well done, after over 10 years with you, Virgin Media have sunk to the their lowest level of service and support ever. Roll on November and the end of my contract. Appalling, ignorant, clueless, almost as bad as BT.

• 
  Gamepopper (@gamepopper) reported 3 minutes ago from Salford, England

  @virginmedia Oh, my bad. Apparently the wiring outside my house has a fault, someone did come last Monday to work on it,and someone was supposed to work on it for Thursday, but it keeps being pushed back (order ref 55230469).

• 
  Chris Atkinson (@AckersStorm) reported 6 minutes ago from Middleton, England

  @virginmedia when will the broadband issues be fixed properly in my area?

• 
  Paul Terry (@SurrealPaulT) reported 7 minutes ago from Manchester, England

  @virginmedia hi Virgin. We had an outage of broadband and TV services beginning 23rd Sept which lasted for 4 days. At the time we were told we would be compensated for this loss. As it hasn't come off our latest bill, how do we claim?

• 
  Phoebe (@TTPhoebe) reported 12 minutes ago from Manchester, England

  Anyone available at @virginmedia please? Your website is shocking for trying to get in touch with customer services / live chat. Thanks

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 14 minutes ago from Sale, England

  @virginmedia It’s everything connected via Wi-Fi. I don’t have the connect app. I check for service status on your website and it usually says there isn’t an issue, but that doesn’t reflect my service.

• 
  Anthony Taylor (@anttaylor23) reported 14 minutes ago from Manchester, England

  @virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀

• 
  Ray Morgan. NHS💙🇺🇦 (@Rayzor74) reported 16 minutes ago from Stockport, England

  Good start to the day with @virginmedia informing me my monthly bill is increasing by £15/month and I have until the 17th of April to decide on my options. That is £180 annually. Having been firstly a Nynex customer and a Virgin customer since the takeover think it may be time

• 
  *Hayley* (@haylesxxx1) reported 16 minutes ago from Sale, England

  @virginmedia hi, after so many years of being a customer, do you send out new upgrades? My router keeps dipping and going off, been doing it for awhile now, couple of weeks.

• 
  Rach (legacy fan) (@Miniboom2) reported 18 minutes ago from Salford, England

  Ah @virginmedia with this up and down service today you are really spoiling us!

• 
  Josh B (@JoshuaBurns) reported 24 minutes ago from Manchester, England

  @virginmedia Yes, tried last night and your service status page was actually down. Today I checked and it showed no issues, I run the diagnostic and no issues either. Came back up late this afternoon.

• 
  kevin.james (@pillbo01) reported 27 minutes ago from Bolton, England

  I have virgin media but they don’t have a Customer service that you can speak to. Or email I’ve had a problem for over a month since an engineer messed about in the box in the street. Picture on tv keeps pixilated.

• 
  Tony Jacobs (@tonyj01) reported 36 minutes ago from Manchester, England

  @virginmedia seems to be down nationally. 1: tell us status 2: tell us when back on

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 40 minutes ago from Sale, England

  @virginmedia I also don’t need to monitor the quality of my broadband, I already know it’s awful. I don’t understand how that would help.

• 
  SLT4K 👨🏻‍💻 🇬🇧 (@Slt4K) reported 41 minutes ago from Urmston, England

  @virginmedia / Super disappointed after calling to renew my contract and as an existing customer you can’t offer anything half as good as a new customer. Shocking customer retention strategy 🤯

• 
  Stephen Mackenzie (@StevomacMUFC) reported 43 minutes ago from Ashton-under-Lyne, England

  @virginmedia Hi, I’m trying to raise a complaint online but I’m not receiving any acknowledgment. Is there another way I can raise my complaint? Thanks

• 
  Laura May (@Laura_May_Ness) reported 48 minutes ago from Manchester, England

  Hi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?

• 
  officially Gaynor Austin 💙 (@birdflu_7) reported 48 minutes ago from Manchester, England

  @virginmedia I wascharged for non return of property apparently even when I had made arrangements for collection . Received a cheque but in my maiden name .sent another proof of marriage a covering letter and returned the cheque , this was from August!made complaint still no cheque

• 
  kevin.james (@pillbo01) reported 59 minutes ago from Bolton, England

  @virginmedia That number is a automated response not a customer service agent and an utter waste of time

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BZSM1TH (@BazingaSmth) reported 6 minutes ago

  @virginmedia Any problems with voice service ? My TV remote is no longer recognising voice commands. Remote is working and I rebooted box. Just get spinning "listening" icon

• 
  Marko Polo (@MarkoPoloG1889) reported 8 minutes ago

  @christobinsings @virginmedia It is a shambles constantly going down all the time

• 
  David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported 9 minutes ago

  . @virginmedia Is the web-mail still broken? It wasn’t working earlier today (Monday).

• 
  John Quinlan (@speeednet) reported 10 minutes ago

  @virginmedia I have had a rubbish service for months. Late last year an engineer knocked on the door and said because of a technical problem he had to replace the feed to my house, later informed me he couldn't because of a problem with the ducting. Fast forward to March 26, I get a text saying he is coming 16/03 no show, no explanation no apology. Next text says he will be there 27/04 no show no apology. The last three days the modem/router reboots about every five minutes, phoned again on Sunday explained and the techy advised me can't do anything until 20th June. This is not acceptable, I have been trying for two days to get onto your site, I am told you are sending a confirmation email which never arrives, subsequently I cannot contact the company. Just so that you know I have had enough and will be looking to replace the service ASAP. If I have any contract outstanding, I will see you in court.

• 
  It's mom not mum (@rchcool) reported 11 minutes ago

  @virginmedia 3rd time this week our broadband is down, no explanation has been given each time only “an outage has been identified” and it takes at least a day to repair. What is the reason? I need to work from home this week and receive the service I am paying for.

• 
  Gav Ferry (@GavFerry) reported 13 minutes ago

  @rossmckinley @virginmedia Good luck. We got rid as the price sky rocketed, trying to cancel was a nightmare.

• 
  Pete Bradbury (@PeteBradders) reported 15 minutes ago

  @virginmedia I have been a customer of yours for 25 years and upon the most recent contract renewal, you denied the package I opted for because it was for 'new customers only' and then went on to charge me with a bill for £124! A colossal 34% increase! Loyalty means nothing!

• 
  Shakermaker (@jonno153) reported 20 minutes ago

  @virginmedia hello, I’ve been having WiFi problems for some time now. I already have a WiFi pod in the home but if I move it then we get another dead spot. I have called about this but was told that I need to have a speed test below 30mbps.

• 
  Steph Hamstar (@HamstarSteph) reported 22 minutes ago

  @virginmedia I dont need a service checker u tell me how to replace the bloody cable and ill do it faster than the enigineer out there because if i ring ashmed from india in your call centre is going to get an ear full u have no idea whats its like to have no internet and no o2 signal

• 
  av47ar (@av47ar) reported 23 minutes ago

  @virginmedia are your online chats for "upgrades" AI powered? The responses are terrible. So adios after 20+ years of good and bad service but mainly good. Your renewal prices are shocking though. #noexistingcustomerloyalty