Virgin Media

Virgin Media Outage Report in Stockport, England

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The latest reports from users having issues in Stockport come from postal codes SK2 and SK7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stockport, England 12/02/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Wilmslow, Manchester, Salford, Sale, Bolton, Stockport, Knutsford, Oldham, Macclesfield, Hyde, Stalybridge, Cheadle and Middleton.

Loading map, please wait...
City Problem Type Report Time
United KingdomWilmslow Internet
United KingdomManchester Internet
United KingdomManchester E-mail
United KingdomSalford Wi-fi
United KingdomSale Wi-fi
United KingdomManchester Total Blackout

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

  • peepers1970 PB80'squeen (@peepers1970) reported from Manchester, England

    @virginmedia 40 mins waiting speak to someone re cancelling. You offer me £2 as compensation for having no tv for 8 days!!!! Seriously! Absolutely disgusting. A total sham of a company. Disgusting customer service.

  • peepers1970 PB80'squeen (@peepers1970) reported from Manchester, England

    @virginmedia so amyone know when outage problem will be sorted. Now on day 4 no tv.

  • chrissy__w christina wareham (@chrissy__w) reported from Ashton-under-Lyne, England

    @virginmedia once again my internet has gone down. Had issues at weekend and happening again OL7 9LP. Been intermittent all morning can you advise if issues in area

  • Tankie69 Dave Frith (@Tankie69) reported from Cheadle Hulme, England

    @virginmedia No problems found tonight. Hopefully last night was a one off. 1 outage in the first 3 weeks isn’t reassuring though

  • LauraR1707 Laura (@LauraR1707) reported from Bury, England

    @virginmedia Yes the service page says there’s no fault but when I ring 150 it says there is a fault - confused🤔

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Wired, wireless, modem, mode, ports open, dmz, upnp, open nat, every thing right, but the router he support said last night the router might be incompatible and that isn't a good sign.

  • baabaa89 Victoria. 🐝 (@baabaa89) reported from Bolton, England

    @virginmedia appalled at the service I’m currently receiving from your customer service rep on the phone. If she calls me “m’am” one more time, I might cry. Her attitude stinks.

  • peepers1970 PB80'squeen (@peepers1970) reported from Manchester, England

    @virginmedia Nope.. i was told as its an outage fault which only effects a few addresses in my area. It doesn't show on a general test. Cant get an answer from anyone at virgin as to when it will be sorted. Its becoming a joke now.

  • craigawilliams Craig Williams (@craigawilliams) reported from Sale, England

    @NuclearJelly @BeccaLock2 @virginmedia @SkyUK In the interest of balance. Been with them for about 15 years and never had an issue

  • DanyelWilliam13 Danyel (@DanyelWilliam13) reported from Oldham, England

    @virginmedia On the 25th and then the month after we have the same issue Just not on really

  • KevinFa34262602 Kevin Fallon (@KevinFa34262602) reported from Middleton, England

    @virginmedia hands down worst customer service I’ve ever experienced. Will be leaving as soon as our contract ends 😡🤬

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia I need to quit now this is taking the pi$$, I'm not interested in your fast speeds anymore, not going to phone your support and wait for an hour to be told you don't support Xbox or any console when that is what you should be about "BROADBAND PROVIDER" it's in the title...

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Absolute lag every game every night, and it's getting worse, I tried to explain to the support lady on my PC I get 350mbps on my console I get 600mbps something not right there, it took me 1 hour to get through to support on the phone and I'm not being spoken to like that!!!

  • peepers1970 PB80'squeen (@peepers1970) reported from Manchester, England

    @virginmedia Virgin generously said if I pay nearly £150 I can leave! I declined.. although i would have the £2 offered as compensation but I think I'll spend that on half a starbucks. I'll wait till my contract is up & im free. sky from what i can gather will be gaining shit loads of peeps!

  • peepers1970 PB80'squeen (@peepers1970) reported from Manchester, England

    @virginmedia Be honest.. you couldn't care less if this has been sorted. No shits given for customers. Gonna have a word with Martin Lewis.. now he knows his shit..

  • Eurovisioned Alec Parkin (@Eurovisioned) reported from Manchester, England

    Two months to respond to my complaint @virginmedia. Two whole months. Still no resolution. Shameful.

  • BeStrongBolton Be Strong Daz (@BeStrongBolton) reported from Bolton, England

    @virginmedia an absolute shambles broadband service for the last 3 weeks and not scheduled to be fixed until 9th Sept 2019.

  • Jenny_Whitham Jenny Whitham (@Jenny_Whitham) reported from Manchester, England

    I’m stressed, I’m tired and about to have an operation. @virginmedia are pushing me over the edge with their appalling customer service and general money grabbing disgusting ways. I made my complaint over a week ago, now you’re just ***************.

  • TinmanPG Gerry Hattrick (@TinmanPG) reported from Cheadle Hulme, England

    @virginmedia I’ve been on the phone for 52 mins and have been put through to the wrong department three times! Terrible service,

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Had to wait on phone for 1 hour tonight to get the rudest support ever, I had to hang up on her, seriously garbage hub 3 for gaming, I need to quit @virginmedia get an internet that supports console gaming, unlike this crap.👎👎

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ArianeNunan Ariane Nunan (@ArianeNunan) reported

    Loved being on hold to @virginmedia for an hour only for it to hang up on me 😫

  • DanElliottCoach DE (@DanElliottCoach) reported

    Honestly never experienced such a poor service @virginmedia Internet drops out every single day. Dropped out on Tuesday for 12 hours, Wednesday for 3 hours, Thursday for 2 hours and today it’s just constantly dropping in and out every 5 minutes. Utter joke.

  • KirstenHawley1 Kirsten Hawley (@KirstenHawley1) reported

    @virginmedia We have signal in the lounge and when you go upstairs you lose the WiFi connection or it becomes very slow? We are paying for the service but not recieving it. Then u send us a letter saying you are putting the price up but offering new customers a better deal?

  • jojosplinter Jo (@jojosplinter) reported

    @virginmedia I want to leave but I cannot get through on the phone line. Please help

  • PWCDeez Chris Deez (@PWCDeez) reported

    @virginmedia I need help immediately by DM. WAY more than enough money was in my bank ready to pay my direct debit, but you emailed me to say I missed a payment. I log in to my account and there it says I don't have a direct debit set up, but my bank say I do. Help me ASAP

  • kitsoup kit (@kitsoup) reported

    @jpd3_jim @virginmedia You are lucky...after 3 days on hold I managed to speak to customer relations..the man that answered called me a fool, told me off for every time I interrupted or corrected him , called me a liar, when I said I only get an 48 and not 100+ speed ..had to put the phone down on him

  • clairecoleraine Claire McCartney (@clairecoleraine) reported

    @KaiKuenssberg @virginmedia Don't ring, you will be on hold for over 45mins and then they hang up.

  • M14HFX MIAHFX (@M14HFX) reported

    @virginmedia quick enough to take funds from my account & tremendously slow in resolving customer issues

  • dougaitken Doug (@dougaitken) reported

    @virginmedia Don’t blame it on customers. Did anyone choose this?! No. Your company is penalising customers through no fault of their own. Most of the reasons, I can agree with but the second you put blame on customers who are literally using what they pay for, that’s horrible.

  • rrllw Richard LW (@rrllw) reported

    @virginmedia It's not my equipment. have checked my neighbour and 10 houses down. internet lost simultaneously about an hour ago.