Virgin Media outages and service status in Stockport, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 54 outage signals in the last 24 hours around Stockport, including 53 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 15, 9:00 AM GMT+1.
- Internet (40%)
- TV (35%)
- Wi-fi (14%)
- Total Blackout (9%)
- E-mail (2%)
The latest reports from users having issues in Stockport come from postal codes SK2 , SK6 and SK8 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Ashton-under-Lyne, Manchester, Bolton, Macclesfield, Stockport, Oldham, Wilmslow, Salford, Altrincham, Sale, Stalybridge, and Buxton.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 hours ago |
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Internet | 12 hours ago |
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Total Blackout | 15 hours ago |
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Internet | 15 hours ago |
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Internet | 17 hours ago |
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TV | 20 hours ago |
Nearby cities with recent reports
40 recent signals
10 recent signals
4 recent signals
4 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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Kerry Louise (@KerryKez7) reported from Urmston, EnglandDon’t ever get Virgin Media internet/WIFI it’s SO garbage & keeps going off especially when your watching something WTF & apparently it’s the most up to date & according to them it’s the best NO it’s not plus it’s expensive for being SO c**p 🤬💷😤
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Martin Moscrop 🎺 (@martinmoscrop) reported from Salford, England@LennieThevan @virginmedia That sounds terrible Lennie. If you want to change a plan and save money they go out of their way to be unhelpful. However, if you want to spend more their customers service Is better.
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Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England@virginmedia I'm trying to cancel but when that seems impossible
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👽 (@bludav_andrew) reported from Manchester, England@virginmedia Hi, for the 2nd time it appears you’re trying to charge me for a call out when I wasn’t supposed to be charged, I’ve already called once about this and was told it was corrected but it’s happened again? I’ve had to cancel my DD until sorted as due to come out 2morrow
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Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported from Manchester, England@virginmedia are you down again in M20? Hub flashing red again.
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officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England@virginmedia If you want I can send pictures and ALL THE emails .I don't have the time to keep discussing the same situation with yet another virgin media support staff . My time is precious.
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Bradley Smith (@OldhamBradd) reported from Oldham, EnglandFings outage analysis of #virginmediadown is 20.7% of subscribers are being affected @virginmedia #VirginMediaoutage #virginmedia @outagedetect
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Barry Slater (@barrys59) reported from Barton upon Irwell, England@virginmedia still no service M27. 4th hour! Rubbish!
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Mark Armstrong (@mark001282) reported from Manchester, England@virginmedia As I say. I don't like publicly shaming a company that was once good. But your customer service is an absolute disgrace
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Nathan (@nathangreen101) reported from Ashton-under-Lyne, EnglandHi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?
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Mark Armstrong (@mark001282) reported from Manchester, England@virginmedia Don't give me your copy and pasted waffle. You have done nothing to help. You have been an absolute thorn in my side! "I'm so sorry you feel this way" is such an outdated and terrible response from a marketing point of view btw.
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Hazbullins (@Hasbullins) reported from Salford, England@virginmedia New call of duty released today and your Internet service is down. Are you taking the full piss out of me here? Wankers
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia I also don’t need to monitor the quality of my broadband, I already know it’s awful. I don’t understand how that would help.
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Neil Ashton (@NeilAshtonActor) reported from Stockport, England@jimmyoates @virginmedia Same James. Same area and it’s not been working for an hour. It says on their website no issues in the area but not had any service.
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JJ (@johnjoeoregan) reported from Manchester, England@stetopping Remember you did the piece late last year about Virgin Media Broadband being out for a day? It's now been down for six days in some parts of Manchester. Six full days and not a word from the company except automated messages.
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johnsonhomes (@johnsonhomes2) reported from Sale, England@virginmedia The guy I spoke to at VM yesterday said that she wouldn’t be eligible for a “disabled” phone line to be installed because it wasn’t claimed when they dug the front garden up 18 months ago. We were never given this as an option at the time, if we had we would have insisted on it.
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Bradley Smith (@OldhamBradd) reported from Oldham, EnglandNot another outage? #virginmediadown #VirginMediaoutage @virginmedia
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Joanne Fallon (@Jo8Pink) reported from Macclesfield, England@virginmedia My wifi is continually really poor. Been reporting it for ages. Nothing gets done. Called and the 5th person, said I had low connectivity to all my devices and put me onto someone else who said he’d completed some upgrades and it would improve. Said he’d call to check, still not
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Mark Armstrong (@mark001282) reported from Manchester, England@virginmedia I've been a customer for 10 years. Is this how your treat your loyal customers?
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Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, EnglandSpent most of the day being spoken to like crap by @virginmedia customer service staff who ask why I want to cancel 3 days post install date and no install you work it out!!!!! Losing the will to live here
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Zoey (@YngZoey) reportedAnyone having problems with their landline on virgin media?? #virginmedia
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HazAwaiz (@HazAwaiz) reported@virginmedia It says internet issue will be resolved by 22nd May! That’s a bit too long!!!! Not too happy with this
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Carl Cavell (@Blue_Cav) reported@virginmedia Been a while now, to get compensation for lack of service you need to inform you. Yet ironically the website doesn't recognise customer accounts. Might tell Alainis Morrisette now.
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John M Hunt (@Johnmhunt) reported@virginmedia your V360 upgrade system is broken. It took me 3 days of chat to arrange my upgrade and I’ve ordered it for my dad and he’s not received the remotes despite ordering on 2 May. I can’t face the pain of going through a chat and details authorisation again.
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JAN WOZNIAK (@JPWOZNIAK) reported@virginmedia STILL NO BBC1, why? Plus other issues eg. previous channel’s sound following any change of channel?
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Gaz Gee (@gazaboy79) reported@virginmedia waiting over a hour on your phone line to tell you that my TV isn’t working is not good customer service. Please sort it out
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John B (@JohnBar72896911) reported@ian_Leeds_UK @LouiseTregidgo @virginmedia Mine is not fixed! 24-48 hours they said, if so I miss the football, which I pay extra for. Im aware bigger issues but doesnt mean people cant expect updates hours after an issue occured.
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CLAIRE GROVER 🐝 (@ClaireabelleRed) reported from Bury, England@virginmedia Thanks for updating I've had my 82 year old dad on the phone as he only has the main tv channels so I guess its the same issue as the pixalation issues. I'll let him know
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tracy_s (@tracy_s1) reported@virginmedia Now saying that the estimated fix time is 10.05 tomorrow that means 24 hours without the use of tv service we pay for @virginmedia will we get compensation for this?
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ianlovely (@ianlovely4) reported@virginmedia Hurry up ffs the golf is on , and your status app is down