Virgin Media Outage Report in Stockport, England
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The latest reports from users having issues in Stockport come from postal codes SK2, SK7 and SK6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bolton, Oldham, Salford, Ashton-under-Lyne, Cheadle, Hyde, Buxton, Sale, Bury, Macclesfield, Stalybridge, Altrincham and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| TV | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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Andy Powell
(@p0welly) reported
from
Oldham, England
@IanSlaterPhoto1 @libertygal72 Nope, the bank issue you a new PIN, it's not the same as knowing what your old PIN was. The issue isn't do much the post, it's storing passwords in plain text which @virginmedia have repeatedly claimed they don't do.
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knowmadiqx2x
(@knowmadiqx2x) reported
from
Manchester, England
Second weekend on the trot #virginmedia broadband down in south Manchester #virginmediabroadbandblues
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Alan_MPS
(@AlanStockton11) reported
from
Salford, England
@virginmedia think you need to understand your customers are your business shocking speaking to your so called customer service team today didn’t care that my service has not worked now for a month, after a so called engineer was in my home for 5 mins saying all working 😢
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Pamela Carter
(@pcjcarter) reported
from
Manchester, England
@virginmedia better sort their service out before 9pm for the #HandsmaidsTale 🤬🤬
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David Davo Gray
(@Davogray) reported
from
Stockport, England
No internet again @virginmedia must be an idiot to pay £51 a month for this crap. Not for much longer.
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia I’m afraid you’ve used the new deal trick before and look where we are. I am stuck without internet for a week and paying for a poor and inconsistent service. The server for my postcode M210ZN is down. Yet my wife who was working less than a mile away had no problems.
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Shaun
(@shaunbentley) reported
from
Salford, England
@virginmedia just spoke to, hands down, the rudest child I’ve ever spoke to. Morgan in the cancellations department. Seriously he was lucky we weren’t face to face. Little brat.
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David Green
(@DTGreen63) reported
from
Stockport, England
@Virgin_Victoria @MadeByDyslexia @virginmedia They won't help customers service is crap they don't won't to know full stop
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Guy Rushworth
(@dreadedwhisky) reported
from
Manchester, England
After 48+ hours I’m still without any phone service. Despite being in contact with customer support at @virginmedia for over 48 hours. Had to buy a temporary @EE SIM card in the end. Fed up and frustrated to say the least.
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
@virginmedia And just to be clear. I’m fine with things not working properly. That happens. I’m not fine with a total lack of customer care.
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Andy Powell
(@p0welly) reported
from
Greenfield, England
For the live of God @virginmedia stop digging and fix your bad practices.
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Graham Edgington
(@GrahamEdgington) reported
from
Bolton, England
@virginmedia receive a final account for £63 and that would be the end of things. The final account never arrived however the outstanding account has been passed to BPOB collections who bumped it up to £269.96. I have paid the account off, so sincerely hope that Mr Branson 1/3
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Graham Edgington
(@GrahamEdgington) reported
from
Bolton, England
@virginmedia My Mother in law recently went into care with the late stages of Alzheimers and as power of attorney of her affairs I have tried to cancel her phone contract however your customers service did not want to know. They marked the file closed and said I would 1/3
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David Davo Gray
(@Davogray) reported
from
Stockport, England
@virginmedia Thanks. I’m doing online checks at the moment. There are no problems in the area according to your checks. Just seems to happen a lot. It’s very frustrating and trying to speak to someone takes forever.
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia you have just lost two loyal customers of nearly ten years. Countless internet connection problems & today was told the latest may not be fixed until August 29th - yet you are proposing another price hike. Appalling.
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David Davo Gray
(@Davogray) reported
from
Stockport, England
@virginmedia Yes I’ve done all the checks I’m supposed to do and it’s still not working.
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia Said it would be fixed by 3pm - here we are at half four & still no service.
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aisha
(@aish_a_) reported
from
Bolton, England
@virginmedia u sent me a new router like a month ago and this connection is SLOWER than the router that was over 10 years old I’m basically sat on top of it and I’ve never experienced slower WiFi
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia But it keeps happening time after time and it is so difficult to get through to a human being (someone in a call centre in India) & when you do there’s no explanation of why it keeps happening. I run two small businesses and am reliant on a god quality reliable internet service.
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia Finally got through. Total loss of service - not expected to be fully back on until 29th of August! That’s nearly a week! Your service is appalling and you have the gall to be charging more. We will be looking at changing suppliers immediately.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SomethingtoSay
(@SumitaS6) reported
@virginmedia the customer service assistant I'm speaking with can't tell me the next step will be for a complaint I have raised after I have been overcharged.
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Paul Hodkin
(@Paulhodkin7) reported
@virginmedia I understand that but you have cancelled the contract as you can’t provide me the service I didn’t want to cancel the contract I was happy to stay in it so your cancelling the contract yet I have to pay for it?
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Mary Walker💙💚
(@MezKateWalker) reported
@virginmedia we had to terminate our contract with you when we moved to an area you don’t serve. We’ve spent hours on the phone to you, trying to arrange the return of router and boxes, been promised four times that you would send the necessary packaging. Still nothing.
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AndyB 1690 RFC
(@Andy_B_86) reported
@SkyHelpTeam Might join use @virginmedia customer service is terrible
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L-PlateGamer
(@LPlateGamer) reported
@virginmedia called for tech support. After being fobbed off by a machine and having to call back, I get told I have to wait 3 to 4 hours for a specialist to phone me back. I have no services that I pay for. None. Get an engineer out NOW!!!
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ed francis
(@pompeyhedge) reported
Even @virginmedia is better than @TalkTalk and that speaks volumes. Never had such an awful service in my life.
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Paul Hodkin
(@Paulhodkin7) reported
@virginmedia @richardbranson @skytv can someone at virgin please contact me as the service I am receiving is awful and I can’t believe what I am being told by one of your managers #virginmedia
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Kenneth Woods
(@kennethwoods) reported
@virginmedia Internet down. Terrible attitude from your customer service team. Lost productivity with a side portion of snark. Shabby work.
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Coaster Caroline
(@TwistedColossus) reported
@virginmedia It is currently saying on the website the service is running fine again.
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Hayley Stewart
(@Haybop_FCD) reported
Trying to watch the rugby but, as per every weekend for the last year, my @virginmedia router keeps dropping signal and I call up and get the same old over used excuses. So cos 10+ years no longer matters to companies... give me recs ona DECENT provider I should look at?