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Virgin Media

Virgin Media Outage Report in Stockport, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Stockport come from postal codes SK2 , SK6 and SK4 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Virgin Media

Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bolton, Macclesfield, Ashton-under-Lyne, Buxton, Timperley, Oldham, and Salford.

CityProblem TypeReport Time
Manchester Total Blackout 53 minutes ago
Manchester Internet 9 hours ago
Manchester Internet 1 day ago
Manchester Internet 2 days ago
Manchester Internet 2 days ago
Manchester Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

  • natalie_19851
    Natalie Johns (@natalie_19851) reported from Salford, England

    @17mxmi @jamaican__kidd Virgin media is shit too

  • ash_kaprielov
    Ash Kapriyelov ๐ŸŽฎ๐Ÿฆ„๐ŸŒˆ (@ash_kaprielov) reported from Salford, England

    @virginmedia I was on hold for over 45 mins just now. Had to hang up.

  • dizzys_girl
    Jayne Brindley (@dizzys_girl) reported from Stockport, England

    @virginmedia called to obtain a new router for broadband, 12 mins to get to speak to a human then placed me on hold & never comes back. Ring back again & get told I will be charged, request to speak to a manager who when I say I will go elsewhere, asks me to hold then cuts me off

  • ponddonkey
    ponddonkey (@ponddonkey) reported from Ashton-under-Lyne, England

    @virginmedia this is terrible service. If it's not tv it's the internet that goes down. This is the last straw. You have lost a customer.

  • OggyGhost
    Oggy The Ghost (@OggyGhost) reported from Stockport, England

    @virginmedia Yes no itโ€™s not listed reset box and checked connections and still down

  • richtimperley
    Rich ๐Ÿ (@richtimperley) reported from Sale, England

    @unit_1974 @virginmedia We have exactly the same issues. Blinking frustrating ๐Ÿ˜ค

  • Cadders1968
    Anthony Cadman ๐Ÿ๐Ÿœ๐Ÿ’™๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ† (@Cadders1968) reported from Manchester, England

    @HayBulbs @TheMontyDon @virginmedia Exactly the same happened to me, really annoyed when I came to watch it this morning, @SkyUK Had this issue solved years ago.

  • JamesMayo_
    James Mayo (@JamesMayo_) reported from Manchester, England

    @virginmedia Doesnโ€™t say their is any problems with the internet no, and no Iโ€™m with EE

  • Cadders1968
    Anthony Cadman ๐Ÿ๐Ÿœ๐Ÿ’™๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ† (@Cadders1968) reported from Manchester, England

    @TheMontyDon Watched my @virginmedia recorded @GWandShows this morning, started with that lovely lady talking about her roses, so annoyed, iPlayer here we come. @virginmedia why can't your box adjust the recording times when a series link show starts at a different time, happens a lot v poor.

  • JamesMayo_
    James Mayo (@JamesMayo_) reported from Manchester, England

    @virginmedia Yes I have, also reset it a few times and itโ€™s still been down for a few hours now

  • LeanintoDesign
    John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @virginmedia today your customer service team delivered terrible service to us in comparison @Apple were top notch and told us what was wrong and what @virginmedia had to do to fix the problem. When I explained this they hung up on me. 3 times today. #shitservice

  • woody0702
    Steven Woodside (@woody0702) reported from Bolton, England

    @virginmedia why does your broadband never work between 5am and 7:30am in #Farnworth Surely this a poor service as things are not never working... If there are works why does your website never update to say so

  • yoniweisberg
    Yoni Weisberg (@yoniweisberg) reported from Urmston, England

    @SamMcGuire90 @GraemeKelly1 @virginmedia @SkyUK Never had any issues with Virgin media, but I do run it as a modem and use Google WiFi around the house.

  • djleumas
    Jon Samuel (@djleumas) reported from Urmston, England

    @virginmedia shockingly bad customer service for the last 3 days trying to sort an issue with 2 different orders and being told for 2 of those days that we donโ€™t exist. Now means we have missed out on the deal we really wanted. Please can our issue be sorted.

  • LeanintoDesign
    John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @virginmedia It was for an iPad and was a straight swap for an old virgin SIM, your customer service didn't understand that it wasn't a phone I was using. Apple knew within seconds what the issue was, I told your team and they said they were lying and I didn't know what I was talking about ๐Ÿ™„

  • JamesMayo_
    James Mayo (@JamesMayo_) reported from Manchester, England

    No data on my phone and ******* @virginmedia internet has been down all morning ๐Ÿคฌ

  • LeanintoDesign
    John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @virginmedia It's far too late for that, after getting no help from your team on 3 separate calls @Apple stepped in on call 2, found your APN settings for us and we sorted it out for you. You owe them a high 5 and a hug, and a training session for your customer service team.

  • withloveanax
    Ana Stewart (@withloveanax) reported from Sale, England

    @virginmedia is the absolute worst! Still no call from a supervisor regarding the mess their engineers made on my property and no compenstation given, 4 weeks later still waiting... say no to virgin media guys

  • OggyGhost
    Oggy The Ghost (@OggyGhost) reported from Stockport, England

    @virginmedia what the F is going on again with the bloody broadband 4 days after the last time it went down so much for a stable reliable service ๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก

  • LeanintoDesign
    John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @virginmedia @Apple After telling us on call one that's what the problem was. Well done @Apple.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Kalione_
    ๐–๐–†๐–‘๐–Ž๐–”๐–“๐–Š (@Kalione_) reported

    First bill ยฃ46. Second bill ยฃ51. Third bill ยฃ56... @virginmedia care to explain this? I look at my bill breakdown and it shows nothing different. If my bill goes up again I will just cancel my direct debit and find another provider

  • Mai27893087
    Mei (@Mai27893087) reported

    @virginmedia down once again this week and completely this time. Absolutely ridiculous, sort yourselves out and stop ripping people off for **** service ๐Ÿ˜ก

  • DonnaHa03969751
    Donna Harris (@DonnaHa03969751) reported

    @virginmedia Morning, please please tell me what is happening in the DA7 area? Nothing, no broadband, no phone and no TV since 2pm yesterday. Schooling and working from home. Canโ€™t get any response from your customer services. Hung up on us yesterday. Issues for weeks

  • statto95
    David JS Dawkes-Hall ๐Ÿ’™ (@statto95) reported

    @virginmedia Yes we're still having issues... Time to find another supplier.

  • manlikemilz
    Milly (@manlikemilz) reported

    @virginmedia Iโ€™ve tried all that and Iโ€™ve contacted customer support several times. They donโ€™t do anything. The speed is so slow on my WiFi. Is this what Iโ€™m paying ยฃ50+ a month for?

  • thedogman_918
    Chris Green (@thedogman_918) reported

    Anyone else have ongoing issues with @virginmedia charging the wrong price on bills, month after month? I'm sick of having to call up, to be told the issue is sorted (and refund added) only to be overcharged again the following month. Absolute joke.

  • Folksmann
    Folksman/Faithfulgrips (@Folksmann) reported

    @virginmedia @Jukeyz Since you want to help, fix my internet. Absolute joke always going off and on

  • chdkidaizy
    Dr Jasmeet Bindra (@chdkidaizy) reported

    @virginmedia I have forgotten my password from 6 years ago, the 'special word' too! The hint you sent in the mail is doing nothing to jog my memory. Can't pass security to complain about double payments getting through! Your sign in system is shambolic! ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ

  • JuyeyDoodles
    JuyeyDoodles ๐Ÿฆ‡ (@JuyeyDoodles) reported

    @TwinklinPixi3 Worst timing. Blinking Virgin Media! Watched now ๐Ÿ˜ฑ

  • LiamsTransport1
    Liams Transportation ๐Ÿš… (@LiamsTransport1) reported

    @Coastway_Will I shall never moan about virgin media again ๐Ÿ˜ฌ