Virgin Media outages and service status in Stockport, England

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Oldham, Manchester, Bolton, Altrincham, Sale, Stalybridge, Buxton, Wilmslow, Salford, Macclesfield, Stockport, and Ashton-under-Lyne.

City	Problem Type	Report Time
Oldham	Internet	4 hours ago
Manchester	E-mail	21 hours ago
Manchester	Wi-fi	21 hours ago
Manchester	Internet	21 hours ago
Manchester	Internet	23 hours ago
Manchester	Total Blackout	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

• 
  officially Gaynor Austin 💙 (@birdflu_7) reported 1 minute ago from Manchester, England

  @MartinSLewis I'm not sure if you can help me but here goes , in August I ended my contract with @virginmedia & to cut a long story short they still owe me £87 .+ They sent me a cheque in my maiden name so I returned it with a second copy of my marriage cert same as in 2015 1.

• 
  Kelly Walsh (@Kellywalsh758) reported 2 minutes ago from Stockport, England

  @virginmedia Iv asked lots of questions that have gotten me no where. To be hung up on over & over. They gave me a date of 17th December for it to have it installed no reasons as to why nothing explained I just think it’s a joke and the costumer service is dreadful. To have to wait 6 weeks!!

• 
  Hannah Tompkins (@he_tompkins) reported 5 minutes ago from Manchester, England

  @virginmedia my broadband was “delivered” today by Yodel but the package is no where to be seen and wasn’t attempted (I’ve been in all day waiting). I can’t get any help from them, please help!! 😭

• 
  Bradley Smith (@OldhamBradd) reported 6 minutes ago from Oldham, England

  Fings outage analysis of #virginmediadown is 20.7% of subscribers are being affected @virginmedia #VirginMediaoutage #virginmedia @outagedetect

• 
  Dave Garside🇺🇦🇬🇧❤️ (@DaveGarside) reported 9 minutes ago from Manchester, England

  @virginmedia No. Tv is fine. I can access VOD such as Amazon Prime & Youtube no problem

• 
  David (@Aldehulme) reported 10 minutes ago from Oldham, England

  @virginmedia I need to speak to somebody regarding a broadband problem without you running a check that will cut me off the internet. How do I get past this to speak to a person?

• 
  jimmy (@jimmysteamboat) reported 14 minutes ago from Manchester, England

  @virginmedia Can you confirm if service is down in the M4 Manchester postcode? Us and Neighbours wifi not working when we are WFH!

• 
  officially Gaynor Austin 💙 (@birdflu_7) reported 15 minutes ago from Manchester, England

  @virginmedia I wascharged for non return of property apparently even when I had made arrangements for collection . Received a cheque but in my maiden name .sent another proof of marriage a covering letter and returned the cheque , this was from August!made complaint still no cheque

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 16 minutes ago from Sale, England

  @virginmedia I have phoned you at least 10 times this week. I’ve had a visit from a technician. My Wi-Fi still doesn’t work. I rang up AGAIN in the last half an hour, after waiting for 30 mins to speak to someone, they said they had ‘system issues’ and hung up on me. (1/3)

• 
  kevin.james (@pillbo01) reported 18 minutes ago from Bolton, England

  I have virgin media but they don’t have a Customer service that you can speak to. Or email I’ve had a problem for over a month since an engineer messed about in the box in the street. Picture on tv keeps pixilated.

• 
  JJ (@johnjoeoregan) reported 19 minutes ago from Manchester, England

  @stetopping Remember you did the piece late last year about Virgin Media Broadband being out for a day? It's now been down for six days in some parts of Manchester. Six full days and not a word from the company except automated messages.

• 
  Ray Morgan. NHS💙🇺🇦 (@Rayzor74) reported 28 minutes ago from Stockport, England

  Good start to the day with @virginmedia informing me my monthly bill is increasing by £15/month and I have until the 17th of April to decide on my options. That is £180 annually. Having been firstly a Nynex customer and a Virgin customer since the takeover think it may be time

• 
  Reece Jordan Doonan, RN (@Lerounxi) reported 39 minutes ago from Salford, England

  @virginmedia can you confirm if there’s active engineer trying to rectify the service outage Manchester (M30). Widespread issues reported according to your service outage on website ?

• 
  Gemma ≅ (@SimpaticoGem) reported 39 minutes ago from Walkden, England

  Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

• 
  Joanne Fallon (@Jo8Pink) reported 41 minutes ago from Macclesfield, England

  @virginmedia I’ve been waiting, yet again, for 10 days to get a call to resolve my wifi issue. Can’t contact you by website and I’m not sitting for another 90mins to get passed round 6 people 😡. Ongoing issue for far too long now. 8 years I’ve been a customer, like it matters??

• 
  Jamie Hill (@_Hill_J) reported 44 minutes ago from Wilmslow, England

  @Defencebrief @wonkytodger @virginmedia Their download speeds are good but their upload speeds are pretty poor.

• 
  Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported 55 minutes ago from Manchester, England

  @virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi

• 
  Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported 55 minutes ago from Manchester, England

  @virginmedia are you down again in M20? Hub flashing red again.

• 
  👽 (@bludav_andrew) reported 56 minutes ago from Manchester, England

  @virginmedia Hi, for the 2nd time it appears you’re trying to charge me for a call out when I wasn’t supposed to be charged, I’ve already called once about this and was told it was corrected but it’s happened again? I’ve had to cancel my DD until sorted as due to come out 2morrow

• 
  Andy Millington (@andymillington) reported 57 minutes ago from Cheadle Hulme, England

  @virginmedia My stepson and his partner having real problems getting someone to move the account to new address. Seems like a simple self installation M&T but nobody will help.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve McKenna 🇮🇪🇬🇧🐕💚 (@SteveMcKenna2) reported 3 minutes ago

  @virginmedia 2 hours and counting Is anyone at the end of your customer service phone line?

• 
  Christopher Knibb (@chris_knibb) reported 4 minutes ago

  Do not use @virginmedia Twitter - they are scammers. Spoke on the phone to VM call centre who said VM would never ask the questions this X account and the WhatsApp account they connect you with would ask. AVOID!!!!

• 
  *carly* RN DN (@CarlyBoo78) reported 4 minutes ago

  @virginmedia been trying to get through to your customer service line for over 5 hours in the past 2 days!!! Chatbot useless! Can’t get on the app. You have taken an extra £122.00 on top of our usual bill this month and we can’t speak to anyone about it! Poor, poor service!!

• 
  Steve Furniss (@SteveFurni7742) reported 9 minutes ago

  @O2 @ryjeasterbrook Why is your Virgin Media call line so poor 1 hour 30 minutes waiting today at 8am and no response. On line chat bots are rubbish for specific queries. About the poorest customer service there is

• 
  Chris McLaren-Edge. (@Chrisgme62) reported 12 minutes ago

  @virginmedia explain to me why I received an update of payment starting 26th April of £55.50 month then get a bill of £82.67. Can find no reason for thisYour useless customer service don't even answer when phone absolute rubbish help with Terribot.

• 
  ✨ Sammie | Artist | Tattoo apprentice ✨ (@sammie_does_art) reported 12 minutes ago

  @virginmedia does anyone actually answer your customer service phone? 🙄

• 
  Sam Reynolds (@samr_1986) reported 15 minutes ago

  @virginmedia I joined in Dec 2025 at £23.99 a month and my broadband price has already increased in April 2026 after only a few months. I’m really disappointed with how quickly the advertised price changed. Can someone review my account and help with a better deal please?

• 
  Cheryl Chau (@CherylChau1029) reported 18 minutes ago

  @virginmedia 2hr phone wait! Mis-sold £78 (quoted £33.99) + 24hr outage. Fix it or I'm cancelling under 14-day cooling-off. #VirginMedia

• 
  Chip Lewis (@crispinlewis) reported 23 minutes ago

  @virginmedia , trying to contact you to cancel, downgrade or renew contract?! It’s urgent anyone going to answer phone?! Web chat doesn’t work! What is going on?!

• 
  David Kirk (@veyron_fan) reported 25 minutes ago

  @hamchester44 @_HenryMill You don't get why people are so into it. Did you see the price of f1tv? It's literally a fraction the price of Sky.... If you don't have a classic TV service like Sky or Virgin media, which many don't, you're only option is rubbish NowTV sports pass for over £30 a month!!!