Virgin Media outages and service status in Stockport, England

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Bolton, Altrincham, Sale, Stalybridge, Buxton, Wilmslow, Salford, Macclesfield, Stockport, and Ashton-under-Lyne.

City	Problem Type	Report Time
Manchester	Wi-fi	13 hours ago
Oldham	Internet	18 hours ago
Manchester	E-mail	1 day ago
Manchester	Wi-fi	1 day ago
Manchester	Internet	1 day ago
Manchester	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

• 
  Edwin Daniel (@EdwinDa18453545) reported 3 minutes ago from Stockport, England

  @virginmedia @richardbranson @VirginMediaCC unethical practice & worst cust serv.after 50 days of total loss of service and no resolution and taking 52 pounds for that period from me now they are denying compensation as well as refund of monies taken.

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 4 minutes ago from Sale, England

  @virginmedia You’re not understanding. I do contact when the issue is happening, your advisor then fixes it, but it then happens again within 24 hours. I need a ‘once and for all’ fix. Not this whack a mole approach you’ve had so far.

• 
  Sam (@Samuel_J_Mc) reported 10 minutes ago from Timperley, England

  @virginmedia customer service is so ****. They just transfer you round to different departments

• 
  Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported 11 minutes ago from Manchester, England

  @virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi

• 
  Barry Slater (@barrys59) reported 15 minutes ago from Barton upon Irwell, England

  @virginmedia still no service M27. 4th hour! Rubbish!

• 
  JJ (@johnjoeoregan) reported 15 minutes ago from Manchester, England

  @stetopping Remember you did the piece late last year about Virgin Media Broadband being out for a day? It's now been down for six days in some parts of Manchester. Six full days and not a word from the company except automated messages.

• 
  SLT4K 👨🏻‍💻 🇬🇧 (@Slt4K) reported 21 minutes ago from Urmston, England

  @virginmedia / Super disappointed after calling to renew my contract and as an existing customer you can’t offer anything half as good as a new customer. Shocking customer retention strategy 🤯

• 
  *Hayley* (@haylesxxx1) reported 23 minutes ago from Sale, England

  @virginmedia hi, after so many years of being a customer, do you send out new upgrades? My router keeps dipping and going off, been doing it for awhile now, couple of weeks.

• 
  Chris Atkinson (@AckersStorm) reported 23 minutes ago from Middleton, England

  @virginmedia when will the broadband issues be fixed properly in my area?

• 
  Daniel McDermott (@dantheman8t5) reported 25 minutes ago from Dukinfield, England

  @virginmedia any idea when the outage will be sorted? I have work to do today

• 
  яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported 26 minutes ago from Oldham, England

  @virginmedia No point, there is a problem but it shows there aren't any issues in the area.

• 
  Mark Armstrong (@mark001282) reported 27 minutes ago from Manchester, England

  @virginmedia Don't give me your copy and pasted waffle. You have done nothing to help. You have been an absolute thorn in my side! "I'm so sorry you feel this way" is such an outdated and terrible response from a marketing point of view btw.

• 
  officially Gaynor Austin 💙 (@birdflu_7) reported 28 minutes ago from Manchester, England

  @MartinSLewis I'm not sure if you can help me but here goes , in August I ended my contract with @virginmedia & to cut a long story short they still owe me £87 .+ They sent me a cheque in my maiden name so I returned it with a second copy of my marriage cert same as in 2015 1.

• 
  David (@Aldehulme) reported 32 minutes ago from Oldham, England

  @virginmedia I need to speak to somebody regarding a broadband problem without you running a check that will cut me off the internet. How do I get past this to speak to a person?

• 
  Alec Holloway (@HollowayAlec) reported 35 minutes ago from Stretford, England

  @virginmedia is unbelievable that our Internet is so poor, trying to contact someone via phone on numerous occasions waiting for over 45 minutes to speak with someone. Still haven't been able to get through to anyone.

• 
  Nathan (@nathangreen101) reported 47 minutes ago from Ashton-under-Lyne, England

  Hi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?

• 
  Kerry Louise (@KerryKez7) reported 52 minutes ago from Urmston, England

  Don’t ever get Virgin Media internet/WIFI it’s SO garbage & keeps going off especially when your watching something WTF & apparently it’s the most up to date & according to them it’s the best NO it’s not plus it’s expensive for being SO c**p 🤬💷😤

• 
  яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported 54 minutes ago from Oldham, England

  Is the WiFi down for anyone else in the #OL9 area? #Oldham #VirginMedia

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 54 minutes ago from Sale, England

  @virginmedia It works intermittently. When I speak to an advisor they fix the issue at that moment. Then, the next day it’ll cut out again and the process repeats. It was working when the engineer left, but it didn’t last 24 hours. Intermittent isn’t good enough. I rely on you for work.

• 
  Tiffers (@Tiffers1973) reported 56 minutes ago from Ashton-under-Lyne, England

  Wow @virginmedia your services have gone off thu no fault of mine yet I have to wait 6 days for you to fix your faulty equipment!! Cancellation pending due to total lack of customer service! I have been a customer since day one and never have I exp such a lack of cust care

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bhavin Shah (@bhavinnagda) reported 7 minutes ago

  @virginmedia on 150 and 50 mins plus. You say its better to go on vm chat but that is not working. Are you guys working on saturday or saying we can contact virgin between 8am - 8pm was just a lie

• 
  Adam Kieran Fellows (@fellowska) reported 8 minutes ago

  @virginmedia and just as I bloody expected, phone gets put down. Absolutely a ******* joke. Been waiting for you to get back to me since Thursday on WhatsApp, your bot can’t put me through to an agent either. Disgraceful customer service

• 
  Melitha Hammond (@HammondMilly) reported 12 minutes ago

  @virginmedia I’m trying desperately hard to keep my child safe online. He has SEN and has spent £300 in over 18 websites since he was 13. I used essential security to lock these from my router however it hasn’t worked for months. Feel really let down!

• 
  lisa kitching (@lisakitching1) reported 13 minutes ago

  @virginmedia I literally tried all day yesterday to get through to someone, web chat and WhatsApp weren’t working . How are we supposed to get support if can’t contact anyone

• 
  Steve Furniss (@SteveFurni7742) reported 20 minutes ago

  @virginmedia Having spent 90 minutes awaiting a call at 8am without any response this morning & viewing your very poor chat bot service, i have to say your customer service is now the poorest ever from an existing customer of over 30 years. I will try again on sunday to resolve my issue

• 
  toastyborg (@Demon__Cyborg) reported 24 minutes ago

  Been on hold for @virginmedia technical support now for THREE hours and still no answer. This is beyond a joke

• 
  Derek 💛NCFC💚 (@boswell_derek) reported 24 minutes ago

  @virginmedia I’ve been on the phone to your call centre for 70mins and still waiting for my call to be answered.Shameful customer service.

• 
  billy winter (@billywi56359173) reported 26 minutes ago

  @virginmedia too busy money grabbing working through bots instead of getting real people to support your customers with actual help, fed up of trying to explain to a robot what’s going on

• 
  chantelle kinchin (@chantelle_88) reported 27 minutes ago

  @virginmedia ..you keep sending me texts about the switch to fibre network. I have not received a letter or an email and getting through to anyone at your call centre is impossible. Not good customer service.

• 
  Steve H 📷🦋🐝 (@grandadthegrey) reported 27 minutes ago

  Just spent an hour trying to contact a human at @virginmedia but failed. Customer service line useless. Chat didn't work. Web site takes you round in circles and does not solve what I wanted to know.