Virgin Media Outage Report in Stockport, England
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The latest reports from users having issues in Stockport come from postal codes SK2 and SK7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Knutsford, Bolton, Oldham, Macclesfield, Hyde, Sale, Salford, Wilmslow, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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Georgie ✈️🌍
(@GeorgieMilli95) reported
from
Oldham, England
@virginmedia I have been trying very contact number I can find for virgin but none of them are letting me through because I don’t have an account number. I have an issue with a recent order so only have an order number. I’ve tried to live chat but waiting ages to get through!
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Steven
(@Smrandall76) reported
from
Salford, England
hi @virginmedia Nice to see as a current customer you want to charge me almost 25% more than a newbie for less stuff. Rubbish that
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Jenny
(@Orko77) reported
from
Manchester, England
So glad my backup unlimited @giffgaff data has expired just in time for @virginmedia to go down. Sod's law. #FirstWorldProblems
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Morris
(@Mozza0705) reported
from
Oldham, England
@virginmedia my WiFi is so poor and only getting half of what I should. Also the WiFi is non existent in the kitchen. Never had this problem with @skytv broadband. Poor.
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
I’ve just been told by a supervisor.@virginmedia that there is no point me raising a complaint b/c the complaints department will not get back to me. #virginmedia #fail
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Marie Pattison
(@seeninthestreet) reported
from
Manchester, England
For goodness sake @virginmedia you’d think you’d wanna fix this for my vicar who regularly crashes out of a church service and is a bad advert for you to his entire congregation.
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Cray Mac
(@CM_Manc) reported
from
Oldham, England
@virginmedia I spoke directly to the engineers that were working and they have fixed the problem now thanks
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Mia Grace
(@miagracee6) reported
from
Wilmslow, England
Is anyone else’s internet playing up this last half an hour.. virgin media r a pile of **** #virginmedia #wtfisthis #shiteinternet
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
@virginmedia Hi @virginmedia it’s happened a little earlier today. Broadband Outage at 14:11!
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
A friendly engineer from @virginmedia unexpectedly came round today. - looked at bbband issue, ran some tests, waited for said time of normal bband crash. Nothing happened. Leaves, 15 mins later - outage occurs! Ring him, tells me spoken to network people and is following up.
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Cray Mac
(@CM_Manc) reported
from
Oldham, England
@virginmedia It saying my postcode is invalid for some reason. A neighbour has said his is down too apparently a virgin team have cut through the fibre whilst doing repairs. Nobody can come till Saturday which is a joke I have 2 young children 1 that cant access her schoolwork. Nightmare.
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
I have spent over six hours this week contacting @virginmedia about my broadband service and yet to have a resolution or consistent story on what is wrong. #virginmedia #virginmediafail
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
Not helped me as broadband service fails everyday #virginmedia #virginfail.
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Cray Mac
(@CM_Manc) reported
from
Oldham, England
@virginmedia internet down nothing working please help.
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
Yes there’s lots of other #virginmedia customers on the community forum who are also suffering from limited service. Thanks for ensuring I don’t feel alone.
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
I spoke to a helpful engineer from @virginmedia on Wednesday afternoon. Got a text confirming a visit on Thursday 12-4pm, then #virginmediafail no one turned up. No improvement of service. #virginmedia.
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Adam Yates 🐝
(@AdamMYates) reported
from
Sale, England
@virginmedia numerous broadband issues, been on to your tech team now for the 3rd time this morning - apalling service and now being told to wait 2 days for a fix 🤬
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Louise Woodman
(@louise_woodman) reported
from
Oldham, England
@virginmedia absolute disgraceful service. WiFi went off Sunday. Engineer came Wednesday and said it was fixed. Neighbours WiFi off. Came today messed with a box on the street and now it’s off again. Customer service said they’ll come again Monday. A week with no WiFi!
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia what a **** system updated card details and now have to wait 24 hrs to buy a film FFS!!! Really !!! It 2020 for gods sake!
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
@virginmedia It’s 24hours since I was told engineers would phone me about my bband problem. 72 hours since they failed to attend an appointment- what’s going on #virginbroadband #virginfail
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lee
(@cleef11) reported
@virginmedia 10+ hours on to live chat, every day for the last few weeks... still on now, from 9am this morning... service issues for months... Miss-sold the package... Refusal to lower/move to 30day contract as I’m out of commitment... Ignore complaints... Any comment?
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Marcus M
(@redeyewizard) reported
@virginmedia I used to be a virgin customer when I was able to work , but haven't been able to afford it for year now , I don't have any TV apart from terrestrial & my dad has to pay for my mobile , im a disabled person that lives alone , but since this year everything going online (covid)😥
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Ron Charlton
(@RonCharlton6) reported
@falkirkcouncil @vmbusiness Never mind schools get my bloody home sorted out
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Andy P
(@GiftedGimp) reported
@virginmedia 🤬🤬 STILL NO RESPONSE FROM WEB CHAT SUPPORT!! What complete waste of my evening 4.30pm till now constantly checking the chat feed for no reason except to be ignored 🤬🤬 and to be clear YES I am still waiting.🤬 #badcustomerservice
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Matthew Snow
(@matt_snow9) reported
@virginmedia Having issues setting up the Hub 3.0 - our flat is cabled for VM, however cannot get passed the flashing green light stage. We've tried the community and FAQs but haven't been able to get any help.
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Matthew Merrill
(@MattMerrill85) reported
@virginmedia He advised I had a faulty hub. This is a long line of problems. I had internet but just poor WiFi. He changed the spitter and said faulty hub. Now I have nothing! I have a large complaint awaiting a reply for stuff upto this point. Complaint reference: C-1811202460
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Shazza
(@meridian99) reported
@virginmedia why hasn’t the broadband issue in SE area of London still not showing up as issue on website. Going on for 2 weeks now! Only confirmed when rang up.
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Matthew Merrill
(@MattMerrill85) reported
@virginmedia No he said he didn’t carry them. When send an engineer to a HUB4 problem that doesn’t carry those hubs, that’s poor planning and incompetence in itself!
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Nicole Wilson
(@NicoleJWilsonx) reported
@virginmedia yet another ******* hour spent trying to get through to your call centre only to be cut off after an hour on hold. Worst company I have ever known 🤬
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Phil Cross
(@philcrossuk) reported
@virginmedia Never arrived. Found the phone number, they couldn't find the order at all, and spent 40 minutes on the phone before somehow being disconnected twice before being able to confirm order, so still no order!