Virgin Media outages and service status in Stockport, England
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Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Stockport, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 28, 8:11 PM GMT+1.
- Internet (68%)
- Wi-fi (15%)
- TV (9%)
- Total Blackout (6%)
- E-mail (2%)
The latest reports from users having issues in Stockport come from postal codes SK6 , SK2 and SK7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Stockport, Wilmslow, Oldham, Bolton, Hyde, Altrincham, Middleton, Sale, Ashton-under-Lyne, and Macclesfield.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Internet | 3 hours ago |
|
Salford
|
Internet | 13 hours ago |
|
Manchester
|
Total Blackout | 14 hours ago |
|
Manchester
|
TV | 1 day ago |
|
Manchester
|
Internet | 1 day ago |
|
Manchester
|
Total Blackout | 1 day ago |
Nearby cities with recent reports
10 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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Mark Armstrong (@mark001282) reported from Manchester, England@virginmedia I've been a customer for 10 years. Is this how your treat your loyal customers?
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alex. (@blokealex) reported from Manchester, England@virginmedia Complaint is about billing after cancellation, your staff refusing to process my request to cancel and being told a different thing every time I call back… it’s been awful.
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia Will they help if the Wi-Fi is working at the time I call? Because my issue is that when it is working, your advisors consider their work done despite telling them that it usually doesn’t last. And invariable, it doesn’t.
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Helen Hurley (@HelenMHurley) reported from Manchester, England@virginmedia great customer service from your engineer Pete this morning. Polite, knew his stuff and a credit to your company. 10 out of 10. Would recommend yourselves.
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officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England@MartinSLewis I'm not sure if you can help me but here goes , in August I ended my contract with @virginmedia & to cut a long story short they still owe me £87 .+ They sent me a cheque in my maiden name so I returned it with a second copy of my marriage cert same as in 2015 1.
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia It’s everything connected via Wi-Fi. I don’t have the connect app. I check for service status on your website and it usually says there isn’t an issue, but that doesn’t reflect my service.
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia It works intermittently. When I speak to an advisor they fix the issue at that moment. Then, the next day it’ll cut out again and the process repeats. It was working when the engineer left, but it didn’t last 24 hours. Intermittent isn’t good enough. I rely on you for work.
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Dave (@bigdave22003388) reported from Manchester, England@virginmedia im guessing technical support ain’t working ? Got no tv and can’t get any help
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia I also don’t need to monitor the quality of my broadband, I already know it’s awful. I don’t understand how that would help.
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GLENN (@gbmcfc) reported from Manchester, England@virginmedia Well you find I'm cancelling my contract with yourselves, hope you go bust, your customer service team is a shambolic embarrasment. Loyalty works both ways.
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Phoebe (@TTPhoebe) reported from Manchester, EnglandAnyone available at @virginmedia please? Your website is shocking for trying to get in touch with customer services / live chat. Thanks
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia You’re not understanding. I do contact when the issue is happening, your advisor then fixes it, but it then happens again within 24 hours. I need a ‘once and for all’ fix. Not this whack a mole approach you’ve had so far.
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kevin.james (@pillbo01) reported from Bolton, England@virginmedia No as you person on 150 said you do not have a customer service that I could talk too. Your engineer said it was a fault at the box in street so I don’t know when it is fixed. But it’s not improve in the last month
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Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, EnglandSpent most of the day being spoken to like crap by @virginmedia customer service staff who ask why I want to cancel 3 days post install date and no install you work it out!!!!! Losing the will to live here
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Jamie Hill (@_Hill_J) reported from Wilmslow, England@Defencebrief @wonkytodger @virginmedia Their download speeds are good but their upload speeds are pretty poor.
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia I was also promised a call back from a manager within 24 hours on a phone call on Friday afternoon. I did not receive this phone call. This is absolutely disgusting and I expect something to be done. I rely on your service for my income as I work from home. (2/3)
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Gamepopper (@gamepopper) reported from Salford, England@virginmedia Oh, my bad. Apparently the wiring outside my house has a fault, someone did come last Monday to work on it,and someone was supposed to work on it for Thursday, but it keeps being pushed back (order ref 55230469).
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Andy Millington (@andymillington) reported from Cheadle Hulme, England@virginmedia My stepson and his partner having real problems getting someone to move the account to new address. Seems like a simple self installation M&T but nobody will help.
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Laura May (@Laura_May_Ness) reported from Manchester, EnglandHi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?
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Paul Regent (@PaulRegent1) reported from Bolton, England@virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Diane Russell (@DianeRusse58708) reportedAfter saying good things about @virginmedia we have had no service since the storm about 9pm last night. Updated Info "if not restored in 21 hours contact us for and engineer appointment ". 21 hours???
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carys 🍊 (@syrachg) reported@virginmedia please can you help me - I can’t register for an account which means I can’t check bills
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J Sigh (@mickyfreckle) reported@RyanAlbert2026 @rte Prisons overloaded with foreigners but not on this scumbag channels programme **** @virginmedia
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john (@jhargie4) reported@o2 @Virgin @virginmedia CEO Lutz Schueler your organisation cannot send me my Complaint Deadlock letter yet quick enough to SMS details of upcoming events and tickets that’s available. Where is your customer care!!!!
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Fred (@fred_fre) reported@virginmedia no cable tv in Erdington/Sutton Area (Birmingam), went down last night. Can you fix it please asking for a friend @villa4ever29
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Alison Baddley (Ali) 🇬🇧 (@alibee2006) reported@TVKev Omg that's all we need. It's bad enough talking to a bot when you phone companies like Virgin Media. Sorry I didn't get that. My response whilst going nuts. Human please NOW! How the hell are the elderly and vulnerable supposed to cope with this?! Human receptionists NOT AI.
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master P (@mastersdog) reported@CheekyVic @virginmedia They r all the same. Was with Sky for 25 years now with Virgin. Not the best customer support
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The Great Socrates (@Find_truth4all) reported@virginmedia I’d rather have many other users post comments in support of my observation so Virgin Media can see the level of frustration from customers.
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Stephen Maddock (@stephenm68) reported@j_ball13 @virginmedia They don’t alas. Day 30 of no services here and nobody customer-facing can say what the engineers have done or are going to do.
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David James Pearce (@pearceswan) reported@MariaSale8 @virginmedia I think you should carry your responses at this sound quite rude. I was advised I have an engineer booked for tomorrow between 4 pm and 7 pm. Please confirm I’m disabled and housebound and on Oxygen.