Virgin Media

Virgin Media Outage Report in Stockport, England

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The latest reports from users having issues in Stockport come from postal codes SK1, SK2, SK7 and SK4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stockport, England 12/30/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Salford, Macclesfield, Stockport, Bolton, Dukinfield, Hyde, Irlam, Wilmslow, Altrincham, Sale, Knutsford, Stalybridge and Cheadle.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomOldham Wi-fi
United KingdomManchester Internet
United KingdomSalford Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    @virginmedia is there a national problem with services or what? I’ve had intermittent internet for 3 weeks now. This is taking the proverbial. Says it’s fine but nothing is happening????

  • ItsLuweeze Locked down Louise 🌹 #JustWearAFookingMask (@ItsLuweeze) reported from Manchester, England

    @SophieEB @virginmedia They’ve been giving my mate the runaround because she’s trying to cancel. She’s phoned every day for the last week, been put on hold for over an hour and then cut off! Awful service, I’m so glad I fcuked them off years ago 👍

  • Mr_Ricker79 Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England

    @virginmedia I have been trying for 2 days now to cancel my broadband. Started a text chat yesterday and going round in circles as they keep transferring me and no one replies, so they keep asking for same information. Ahhhhhh

  • Jaynemcgrogan1 Jaynemcgrogan (@Jaynemcgrogan1) reported from Cheadle Hulme, England

    @virginmedia I am an NHS front line nurse working all hours .I wont be available. I have enough to worry about and now i cant ring my dad as his phone is dead because of your engineers.please help us.

  • outspokenoneuk Marc Lloyd (@outspokenoneuk) reported from Manchester, England

    Been waiting over 2 weeks for a new V6 box as my TiVo box is so old! Nothing has arrived and nobody from virgin answers the phone or has replied to my live chat for a week! Shocking service yet again @virginmedia

  • Jaynemcgrogan1 Jaynemcgrogan (@Jaynemcgrogan1) reported from Cheadle Hulme, England

    @virginmedia No earliest they can fix it is feb 8th

  • Jaynemcgrogan1 Jaynemcgrogan (@Jaynemcgrogan1) reported from Cheadle Hulme, England

    @virginmedia My dads phone line has been cut off by your technicians this morning.please help. He is elderley has no mobile and is waiting for doctor to ring

  • Orko77 Jenny (@Orko77) reported from Manchester, England

    When the scammers ring you up pretending to be from @virginmedia but your internet is down again, joke's on them!

  • McglynnVicky Vicky (@McglynnVicky) reported from Ashton-under-Lyne, England

    @virginmedia please can someone contact me ... just had the most horrific service from a Jess in you call centre

  • Jaynemcgrogan1 Jaynemcgrogan (@Jaynemcgrogan1) reported from Cheadle Hulme, England

    @virginmedia please can you rectify the problem on my dads landline.technicians have been to fix faulty line and now its completely dead.he has no mobile phone so urgently

  • Orko77 Jenny (@Orko77) reported from Manchester, England

    Hi @virginmedia, I rang 150 to say I wanted to leave. The person I spoke to instead offered me deals which I turned down. Then we finished the call. Have I left or would I have gone through a different process first?

  • DJKreases Kreases (@DJKreases) reported from Urmston, England

    @mikewebb227 @BockerWright @virginmedia I have been with Virgin for 17 years but had nothing but problems with their WiFi and the service has been poor. It took a long wait on the phone a couple of weeks ago but have finally cancelled my contract.

  • Jaynemcgrogan1 Jaynemcgrogan (@Jaynemcgrogan1) reported from Cheadle Hulme, England

    @virginmedia They replaced the line to the green box outside the house.3 technicians came. Line was working before just poor quality but now its dead

  • Mozza0705 Morris🥶❄️🥶 (@Mozza0705) reported from Oldham, England

    @virginmedia Contacted your call centre and they were no help. Broadband is so slow! Not good enough. No way anyone seems to want to help.

  • IanBradbury_UK Ian Bradbury (@IanBradbury_UK) reported from Salford, England

    @virginmedia yet again my broadband is down - a nightly occurrence lately!

  • Jaynemcgrogan1 Jaynemcgrogan (@Jaynemcgrogan1) reported from Cheadle Hulme, England

    @virginmedia hi .my dads had the technicians for a faulty line and now the phone line is dead .please help .#elderleyvulnerableadult

  • GeoffJonners Geoff Johnson (@GeoffJonners) reported from Bolton, England

    @virginmedia what is the problem with catch up and on demand

  • Moonface1975 Rachel Walker BLACK LIVES MATTER (@Moonface1975) reported from Bolton, England

    @virginmedia how can I get in touch with you to discuss our huge hike in monthly payment for TV and Broadband? It is impossible to get through on the phone. You’re not even put in a queue! Please help or Sky TV beckons!

  • twolftaz Taz (@twolftaz) reported from Bolton, England

    @virginmedia how do I make a complaint- I am so frustrated right now with your customer service #VirginMedia

  • RebeccaHRM Rebecca HRM (@RebeccaHRM) reported from Cheadle Hulme, England

    @virginmedia No one from your company has been in touch to arrange an appointment to fix the issue which is putting our property at risk. Hence my request.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PennyArcade10 Mr Spgt (@PennyArcade10) reported

    @virginmedia Stay connected? I disconnect 5/6 times daily. No reason. Raised complaint, 4 failed contacts later I called Liberty Global. Engineer changed hub. Still the same. About 6 weeks later a letter came. Complaint would close if I didn't contact them by... 10 days ago. Please help.

  • KirstenClareA KirstenA (@KirstenClareA) reported

    @virginmedia Hi. I have complained several times over 3 months. Phone/official complaint/chat.Someone here called Gareth told me to email him.He suddenly stopped replying & my TV is still not cancelled & you are still charging me. I am sick & registered disabled & asked repeatedly for help.

  • leftizzle Adil (@leftizzle) reported

    Not sure why @virginmedia haven’t updated their Twitter to acknowledge there is an issue with their internet/phone service. They seem to be giving everyone who messages them the run around and I’m reading the same complaints of being cut off by customer services all over twitter

  • WalesCountry CountryOfWales (@WalesCountry) reported

    @virginmedia what is the best way to get through to your customer services? We gave waited 2 hours and the call dropped. Ive tried messaging too but no reply. Thanks

  • SessaSarah Sarah Wilkinson (@SessaSarah) reported

    Hour and an half on hold with @virginmedia to sort moving home passed from one dept to another and then asked to hold for a ‘wee second’.....that was half an hour ago. @SkyUK here I come....if I can ever get through to cancel of course

  • Ebb1 Eb (@Ebb1) reported

    @virginmedia Text is useless tried it before it doesn't work. I want a direct line telephone number and the name of teh compalints manager who I can speak to. Customer service is uselss they put you on hold and then cut you off, The text is even worse-they ask me to compromise my security det

  • LittleToRelate Phil King (@LittleToRelate) reported

    @uk_domain_names Possibly, tho' all broadband providers apart from Virgin Media use the Openreach local network, and this is the bit that is most likely to fail (cables particularly). Reckon on an outage of around 24 hours per year on average (but could be days). So mobile backup could be better.

  • danfin0968 Fin (@danfin0968) reported

    @virginmedia Awful taken an hour to.finally send you a tweet

  • SteveSteveu35 jollybaker1 (@SteveSteveu35) reported

    @virginmedia Well they never replied to me so good luck 👍

  • rhuds81 Rich (@rhuds81) reported

    So my @virginmedia Internet is STILL slow so I call them.. just been waiting the 23mins for them to answer. Guess Covid meaning lots of calls 👏👍