Virgin Media Outage Report in Stockport, England
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The latest reports from users having issues in Stockport come from postal codes SK2, SK1, SK7 and SK4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Stockport, Macclesfield, Salford, Bolton, Dukinfield, Hyde, Irlam, Wilmslow, Altrincham, Sale, Knutsford, Stalybridge and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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Alan_MPS
(@AlanStockton11) reported
from
Salford, England
@virginmedia please can you sort out your service my kids loved watching Britain’s Got Talent then oops you lost the service nothing working now 😢😢 unhappy children now for a Friday evening
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Oggy The Ghost
(@OggyGhost) reported
from
Stockport, England
@virginmedia Yes no it’s not listed reset box and checked connections and still down
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Mark Bedford
(@bedders221) reported
from
Stockport, England
@ITV Probably just the usual sub standard service off @virginmedia 💩
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Phillip Columbine
(@philcolli72) reported
from
Salford, England
@virginmedia absolutely ******* terrible service. Contract ran out. Customer service agents are not helpful in the slightest. Saving nearly £50 with sky. And when u don’t turn up to take out the boxes u actually have the nerve to ask me to post them back to you. #whataloadofshit
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MJ
(@Pinkandwild) reported
from
Bolton, England
In case you didn’t get it @Virgin @virginmedia I’ve #switched my #mobile, #broadband & #TV tomorrow but your pettiness has taken my service away already - don’t be sending me a ******* bill! #SameShitDifferentDay #ShitService
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Ana Stewart
(@withloveanax) reported
from
Sale, England
@virginmedia is the absolute worst! Still no call from a supervisor regarding the mess their engineers made on my property and no compenstation given, 4 weeks later still waiting... say no to virgin media guys
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@virginmedia today your customer service team delivered terrible service to us in comparison @Apple were top notch and told us what was wrong and what @virginmedia had to do to fix the problem. When I explained this they hung up on me. 3 times today. #shitservice
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Katie Ross
(@katierosss) reported
from
Oldham, England
@virginmedia is really *************** atm; internet doesn’t work half the time, channels going offline, half the features offline. Paying stupid amounts for what, ugh 🙄
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Yoni Weisberg
(@yoniweisberg) reported
from
Urmston, England
@SamMcGuire90 @GraemeKelly1 @virginmedia @SkyUK Never had any issues with Virgin media, but I do run it as a modem and use Google WiFi around the house.
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ponddonkey
(@ponddonkey) reported
from
Ashton-under-Lyne, England
@virginmedia this is terrible service. If it's not tv it's the internet that goes down. This is the last straw. You have lost a customer.
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Oggy The Ghost
(@OggyGhost) reported
from
Stockport, England
@virginmedia what the F is going on again with the bloody broadband 4 days after the last time it went down so much for a stable reliable service 😡😡😡
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Karl Smyth
(@Shotstopper007) reported
from
Urmston, England
@virginmedia @VikkiJohnstone Your service page doesn’t work either. Get the message, this page isn’t working right now. Try again later or log into your own account. Try to log in, and that isn’t working either!!!!! What the hell is going on. I moved from sky to get away from this, and not it happened again
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@virginmedia It's far too late for that, after getting no help from your team on 3 separate calls @Apple stepped in on call 2, found your APN settings for us and we sorted it out for you. You owe them a high 5 and a hug, and a training session for your customer service team.
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ponddonkey
(@ponddonkey) reported
from
Ashton-under-Lyne, England
@AlexJBradbury17 Me too in Manchester. @virginmedia Is shit
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Cillas Fitness
(@CILLAS_fitness) reported
from
Stockport, England
@virginmedia very disappointed, I’ve phoned twice, been on hold 15 mins then 10 mins, I just want to cancel, and I can’t, you’ve put my bill up to £53.50 from £36 I’m not happy at all contact me ASAP please
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Jayne Brindley
(@dizzys_girl) reported
from
Stockport, England
@virginmedia called to obtain a new router for broadband, 12 mins to get to speak to a human then placed me on hold & never comes back. Ring back again & get told I will be charged, request to speak to a manager who when I say I will go elsewhere, asks me to hold then cuts me off
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Ash Kapriyelov 🎮🦄🌈
(@ash_kaprielov) reported
from
Salford, England
@virginmedia I was on hold for over 45 mins just now. Had to hang up.
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@virginmedia It was for an iPad and was a straight swap for an old virgin SIM, your customer service didn't understand that it wasn't a phone I was using. Apple knew within seconds what the issue was, I told your team and they said they were lying and I didn't know what I was talking about 🙄
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Jon Samuel
(@djleumas) reported
from
Urmston, England
@virginmedia shockingly bad customer service for the last 3 days trying to sort an issue with 2 different orders and being told for 2 of those days that we don’t exist. Now means we have missed out on the deal we really wanted. Please can our issue be sorted.
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@virginmedia @Apple After telling us on call one that's what the problem was. Well done @Apple.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Frankie
(@frankiemostyn) reported
@virginmedia Every month my bill is wrong, I phone up and pay over the phone an amount advised to do by the person I speak to, it has not been reflected on my online account which looks like I owe over £100 when I don’t. I have lodged a complaint with CISAS but need internet now
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Alfie Atkinson ☭
(@AAtk1nson) reported
@virginmedia I fixed the issue myself as I couldn’t get help, poor service just like all the other internet providers
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Paul Douglass
(@dougbowski) reported
@virginmedia Hi, the engineer came out, turns out we're getting 30Mb speed whilst paying for 500Mb due to an issue with the cable coming into the house, he thinks some work men 'damaged' the cable. Can we get any kind of refund due to lack of service etc. Thanks
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Neil
(@Dexisson) reported
@virginmedia Had a phone call claiming to be from you saying they were updating our IP address saying we had problems. Is this you? Sounded really dodgy to me. Didn't ask who I was or anything.
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PortableJeferson 🏴
(@PortableJeffer1) reported
@virginmedia After going through all the troubleshooting we still don't have internet. What makes it worse is how you seem convinced there is no problem! Showing a customer a message saying the internet is work fine when it clearly isn't is fckin rude! I have uni in two hours!
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Charlie Robertson
(@CharlieCornwall) reported
@virginmedia There is an outage in N4 area for Virgin broadband - I finally spoke to a lady in India
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Peter Beeby
(@peterbeeby) reported
@virginmedia I've done that several times before, kept on hold, problem not resolved....hence the complaint...please can you update the complaint or is next steps the regulator?
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Luke
(@luckb0xpkr) reported
@virginmedia Yep, reset 2 days ago diagnostics last night didn’t show any issue
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Admiral Pete
(@RanscombePeter) reported
@virginmedia There was a latency problem with my services. I'm real unhappy with Virgin for a long time. Contacting you on twitter as I'm in work. Usually get overseas CS when I phone and tend to not get anywhere with my query. I need help for when I get home. UK help please
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Donald 🏴🇪🇺
(@inferno1979) reported
@virginmedia Really? So an Internet forum with people with no access to my equipment will be able to help better than the people in over 10 hours of phone calls to you?