Virgin Media

Virgin Media Outage Report in Stockport, England

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The latest reports from users having issues in Stockport come from postal codes SK7, SK6 and SK2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stockport, England 02/18/2026 19:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Oldham, Salford, Stockport, Ashton-under-Lyne, Cheadle, Hyde, Buxton, Sale, Bury, Macclesfield, Stalybridge, Altrincham and Wilmslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomBolton TV
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

  • Bhadane_Sonal Sonal Bhadane (@Bhadane_Sonal) reported from Salford, England

    It took 1.5 hours to get hold of a @virginmedia tech .And no resolution with broadband box. So if you call a sales line 100s are ready to sell you the products but once you are their customer it’s of no value how they treat you ! @VirginMediaNews Happy Sunday 😀

  • RSBWFC79 Rob Smith (@RSBWFC79) reported from Cheadle Hulme, England

    @virginmedia told issues with your broadband won't be fixed till the 9th. 3 days of unusable service so far. Not acceptable. #SuperDud

  • Jenniepenny30 Jennie Roach (@Jenniepenny30) reported from Stockport, England

    @virginmedia No, a complaint has been made

  • harness68 harness68 (@harness68) reported from Oldham, England

    @virginmedia fantastic most of the channels are not working. To make things worse been waiting 20 mins for customer services on the phone. What a service

  • LeanintoDesign John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @LizBish94 @virginmedia @EE I'd take lower speeds for better customer service. 👍

  • jameze1992 James Marshall (@jameze1992) reported from Oldham, England

    @virginmedia is down again. Literally on the phone every day now

  • raydeluce Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England

    @virginmedia It was affecting the wireless connection on and off for over 6 hrs to the point where I switched wifi off on my phone! I'll not hold my breath for today but I'll certainly be in touch if this problem Carrie's on today!

  • adamconlon2013 independent media wolves Manchester (@adamconlon2013) reported from Middleton, England

    @virginmedia Currently been on hold nearly half hour, I seem to be connected again now but bit late the rugby league game I was streaming has finished now I couldn't watch it as I wanted to keep the 1gb of phone data to last the weekend, its typical this this is twice lately ive raised issues

  • raydeluce Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England

    @virginmedia There is an issue and it hopefully should be sorted tomorrow.

  • jameze1992 James Marshall (@jameze1992) reported from Oldham, England

    @virginmedia Just finished a phone call. No engineer until tomorrow which leaves my vulnerable mum without a phone. Completely unacceptable service. Spoke to a manager who wouldn't allow me to take this further.

  • bizzarebird BBird (@bizzarebird) reported from Bolton, England

    @virginmedia But the package I have is old now it doesn't exist. I don't have HD channel for itv2. And pay so much basic phone line and Internet so pay over odds. Price increases on an outdated package. You think 10 years as a customer I could upgrade my package to a current TV one

  • adamconlon2013 independent media wolves Manchester (@adamconlon2013) reported from Middleton, England

    WiFi down again in the Middleton area for @virginmedia!!! Bloody ridiculous pay over £50 pm for a few channels and supposedly decent WiFi but never bloody works, eating up all my phone data atm 😏

  • raydeluce Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England

    @virginmedia There are some issues with the tv, some channels are completely un watchable, channel 4 HD & +1 for the moment, I will check the rest

  • Jenniepenny30 Jennie Roach (@Jenniepenny30) reported from Stockport, England

    Another awful encounter with @virginmedia on the phone this evening and still none the wiser about my outstanding refund!

  • pedal_pushin_ed Ed (@pedal_pushin_ed) reported from Manchester, England

    @virginmedia not working - again. 2nd night in a row. Good job it doesn’t cost a small fortune a month or anything. #shite

  • MrStephenHowson Stephen Howson 🇾🇪 (@MrStephenHowson) reported from Glossop, England

    Seen as our internet is STILL not working in the office and @virginmedia only help residential problems. It’s time to leave their shitty internet behind. Try @TelcomUK

  • adamconlon2013 independent media wolves Manchester (@adamconlon2013) reported from Middleton, England

    @virginmedia Given up getting through but im gonna be ringing customer services in the morning demanding compensation

  • Jenniepenny30 Jennie Roach (@Jenniepenny30) reported from Stockport, England

    @TaraqMahmood @virginmedia Very true, they r awful hence why I left them and now they are holding my refund without any cause 😤

  • MikeM0309 Mike Astro Mckenna (@MikeM0309) reported from Salford, England

    @virginmedia No they wont.... I was on hold for over 3o minutes before someone answered and when he did he said he'd give me a default Password and then he hung up.... wtf. Your customer service and service full stop is an absolute joke!

  • sjmcnulty1981 stacey mcnulty (@sjmcnulty1981) reported from Ashton-under-Lyne, England

    @virginmedia been a customer for 2 hrs and already rang up twice complaining. Was told I would get movies free for 3 months, I have the email confirming it yet customer service are saying they have no such email and I’m not entitled to it.currently on the phone to them #nothappy

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • lukejolyon Luke Jolyon (@lukejolyon) reported

    @virginmedia There are no issues in the local area

  • coolcuk Shaun Connick (@coolcuk) reported

    @virginmedia I'm basically telling you that we have a faulty modem but you as a company are refusing to replace the modem or send an engineer out to look at the issue. Instead I'm suggested to go on a forum and post my problem, not very helpful to be honest. Pretty poor actually.

  • Sue81964 Sue (@Sue81964) reported

    @virginmedia No got no explanation whatsoever to be honest I've been with virgin over 20 odd years and think this will be my last you've lost a loyal customer

  • Nahunte2 Sam🐜ha (fully vaccinated mask wearer) (@Nahunte2) reported

    @virginmedia we are trying to cancel because we are moving and we move in a country you don't cover yet your customer support is hanging up on us since a week. How do we get this sorted asap!!!

  • Tradoch Tradoch (@Tradoch) reported

    @virginmedia Thanks. Looking on the forum this appears to be a very common issue and easily sorted. Not the end of the world kind of problem your colleague last night indicated. I will try the solution later. Hopefully it will work. Just a matter of someone unlocking my account.

  • eaglesfansouth Eagle eye (@eaglesfansouth) reported

    @virginmedia just had a call from 1 of your customer service agents offering upgrades & when I politely explained that didn’t want to waste her time and that I didn’t want anything other than to reduce my price the agent hung up!!! Didnt even hear me out.Shocking customer service

  • MBYIDO YKH (@MBYIDO) reported

    @virginmedia I have had 2 telephone conversations with 2 difference people regarding this and both said they would put notes on the system to say i do not need to pay I do not have the cables they are talking about everything was sent back im sick of the terrible customer service

  • NotHarry16 Harry Wraith (@NotHarry16) reported

    @virginmedia Thanks John. I raised a complaint yesterday. She was unable to resolve it. You have been unable to explain why it can't be setup today.

  • localdriver2 localdriver (@localdriver2) reported

    @virginmedia Sorry, but is this just more speculation? "The service status covers a smaller sample of people as it gives a more localised response. Therefore it may give you a different response from the weblink."

  • PatrickRRedmond Patrick Redmond (@PatrickRRedmond) reported

    @virginmedia How one of your 🤡 replaced my number with my wife’s, instead of putting it on her new phone? Or how I’ve had five phone calls to your customer services that have been met with BS about correcting it?