Virgin Media

Virgin Media Outage Report in Stockport, England

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The latest reports from users having issues in Stockport come from postal codes SK7, SK2 and SK6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stockport, England 02/12/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Stockport, Bolton, Oldham, Ashton-under-Lyne, Cheadle, Hyde, Buxton, Sale, Bury, Macclesfield, Stalybridge, Altrincham and Wilmslow.

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City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

  • AlecParkAve Alec (@AlecParkAve) reported from Stockport, England

    @virginmedia are an absolute disgrace 😂 broadband was down for an entire month and they're offering £5 credit to compensate

  • raymondmailey Raymond Mailey (@raymondmailey) reported from Sale, England

    @virginmedia Still no joy. Customer service seem to bring to actually grasp the problem. I’ve had enough of VM I just want to leave now

  • RaheemaValera Raheema Valera (@RaheemaValera) reported from Urmston, England

    So no surprise the incompetence of @virginmedia at resolving a simple issue...downgrading my package. Notified them on 10/10....after over 6 phone calls, incompetent staff, non existent manager call backs n collections calls.....official Resolver complaint done! @MoneyTelegraph

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Can I quit without you ripping me off, you crappyarse company, oh and you are crap, crap crap, support are thick as shi* so fu** you @Virgin

  • rebeccaartMCR RebeccaArtManchester (@rebeccaartMCR) reported from Cheadle Hulme, England

    @virginmedia Guys, you’ve done the hard work clearing the mess under the pavements. All your teams now have to do is run the cable through connecting us to the hub down the street.

  • AlecParkAve Alec (@AlecParkAve) reported from Stockport, England

    @virginmedia Oh an engineer eventually came out and fixed it. Make matters worse you've put the price up from £38 to £50.50. The £5 Doesn't even cover that. We were told we'd get a full months refund now anyone we ring denies they even have it on record that we had an issue.

  • RebeccaHRM Rebecca HRM (@RebeccaHRM) reported from Cheadle Hulme, England

    @virginmedia All the problems were ironed out. Yesterday was the big day. We waited but nothing, not even a call or email to explain why the installation team didn’t turn up.

  • raymondmailey Raymond Mailey (@raymondmailey) reported from Sale, England

    @virginmedia Nothing really. Usually it my phone or my wife’s phone but never your equipment. The same issue happened a few weeks ago and we were told it was a local fault and they were fixing it. Which it did get fixed but yet again it’s not working now.

  • raymondmailey Raymond Mailey (@raymondmailey) reported from Sale, England

    @virginmedia Been on the phone for 50 minutes now and keep getting passed back and forth to different departments then she cut me off again. I am not getting the service I pay for. Fix this now or I’m leaving. I also want to complain about your appalling customer service

  • natelloydfirth Nate Lloyd (@natelloydfirth) reported from Manchester, England

    Nearly two weeks without the wifi working keep changing the dates for it to get fixed. Absolute shocking service @virginmedia

  • j_roddy Jane (@j_roddy) reported from Urmston, England

    @virginmedia My services at the moment are appalling! We haven’t got any internet connection, disgusting service.

  • RaheemaValera Raheema Valera (@RaheemaValera) reported from Manchester, England

    @virginmedia Thankyou but I will wait for an outcome through resolver. I've spoken to your customer care team numerous times and faced with incompetence each time and tried the chat and had no response.

  • raymondmailey Raymond Mailey (@raymondmailey) reported from Sale, England

    @virginmedia I have tried your web chat still waiting for a response after 50 minutes and counting. Absolutely appalling customer service

  • greydogphoto Graham Douglas 🇪🇺🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🐝 (@greydogphoto) reported from Sale, England

    @virginmedia No "chat" options on that link that I could see. Status is showing as having a problem, so it's not my kit. Signal is too poor for me to use phone for chatting, anyway. Let's see if things clear up soon...

  • raymondmailey Raymond Mailey (@raymondmailey) reported from Sale, England

    @virginmedia I am having recurring issues again sending emails through your outgoing mail server. This happened a few weeks ago I was informed it was all sorted. Why am I paying for an atrocious non existent service. Appalling.

  • tishy_k TishyK (@tishy_k) reported from Sale, England

    @virginmedia That link is no help at all, as it says no issues. I've just rung VM for the 7th time today and the automated message says there is an issue for my postcode and they are dealing with it. The same message as yesterday and the day before!

  • RaheemaValera Raheema Valera (@RaheemaValera) reported from Manchester, England

    @virginmedia Did it on 10/10...nothing showed, called again 17/10 and yes it finally showed online but till this date it still isnt actioned as no new bill has been generated either. Told not to pay and now arrears and bad mark on cred file.

  • OggyGhost 👻 OggyGhost 👻 (@OggyGhost) reported from Stockport, England

    @virginmedia hi I’m trying to put TV Remote app on my sons iPad which is running iOS 12.4 & the app just won’t let me sign in what so ever or even load up can you help

  • DazFS DarrenFS 🏳️‍🌈 (@DazFS) reported from Manchester, England

    @virginmedia trying to contact you on the app but keeps closing down saying the you’ll reopen at 7am.

  • ulstershaker Maurice Dickson 🇬🇧 (@ulstershaker) reported from Bury, England

    @virginmedia down in parts of Bury yet again!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BabyCakes123411 Rosanne Raw (@BabyCakes123411) reported

    @virginmedia 1st you fail to deliver our TV box when we upgraded to the TV package even though my husband spoke to 5 different people saying it would definitely arrive. And then you try to charge us £150+ for a service we havnt received! Ur customer services dont call back either

  • MandiGabler Mandi Gabler (@MandiGabler) reported

    @virginmedia so, from 15th Jan though to today we have had no service on our TiVo box! I have reported this many times. I was told that when it starts working again, I need to call and we would be given a credit. I have been waiting for someone to speak to me for almost an hour!

  • kwonjiian maria (@kwonjiian) reported

    hi @virginmedia error code 7400 says theres a billing issue and our services have been suspended. we paid on the 28th... there should be no issue...

  • renatodilandro azzurri (@renatodilandro) reported

    @andy_drage @virginmedia Have been experiencing same problems over the last 2-3 days…looks like we all want to ditch them. Awful customer service

  • hollywalshaw1 loner12345 (@hollywalshaw1) reported

    @virginmedia fix your ******* wifi problem that way you could actually be a good ******* company 😡😡

  • I_Am_Chambo Mark Chambers (@I_Am_Chambo) reported

    @virginmedia Well, there’s a surprise! TEN calls to customer services. EIGHT of them cut off after AT LEAST 40 mins on hold. Two calls answered after 25 and 40 mins. Both assured me notice of disconnection had been accepted. Low and behold…it hasn’t! DISGUSTINGLY DISHONEST COMPANY.

  • IAmRobGee Robert Gillespie (@IAmRobGee) reported

    @virginmedia Said that yesterday and the day before. Same cut and paste message. Poor poor poor. 🙈🙈🙈

  • HechFN Hech (@HechFN) reported

    **** @virginmedia worst company ever, internet has been ****** for 3 days and they don't reply

  • MartinDaltonPix Martin Dalton Photo (@MartinDaltonPix) reported

    Call me a sceptic but it’s odd that @virginmedia announce problems contacting customer services the same week they send a letter saying the price is going up. #broadband #cabletv #virginmedia

  • I_Am_Chambo Mark Chambers (@I_Am_Chambo) reported

    @virginmedia Well, there’s a surprise! TEN calls to customer services. EIGHT of them cut off after AT LEAST 40 mins on hold. Two calls answered after 25 and 40 mins. Both assured me notice of disconnection had been accepted. Low and behold…it hasn’t. DISGUSTINGLY DUSHONEST COMPANY.