Virgin Media Outage Report in Stockport, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Stockport come from postal codes SK2, SK5, SK4 and SK1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Oldham, Sale, Bury, Macclesfield, Bolton, Stalybridge, Altrincham, Wilmslow, Salford, Dukinfield, Hyde, Irlam and Knutsford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Total Blackout | |
| Manchester |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
-
claire partington
(@mrsparto) reported
from
Ashton-under-Lyne, England
@virginmedia Done this already, and did it last time. Was still without for hours! Apparently next update is 17:00 for today's area outage. Happening far too often this.
-
Neil Brownhill
(@brownhill76) reported
from
Sale, England
@AsSowter @virginmedia I said that to them , I want rebate for days without but falls on deaf ears , just gonna cancel with these as they still haven’t replied to me. @virginmedia
-
Danielle
(@missdepotts) reported
from
Ashton-under-Lyne, England
@virginmedia Nope - I’ve reset, moved the modem, moved the consoles, rang your customer service team - who quite frankly, didnt want to know and advised we bought a booster, for the router thats in the SAME ROOM AS OUR CONSOLES. Furious.
-
Nick
(@iamnickjh) reported
from
Manchester, England
@virginmedia hi I never officially confirmed that I wanted my account closing but you're contacting me to collect my router. Please advise.
-
#GlazersOut
(@19865b) reported
from
Manchester, England
@zeeshanqamar262 @virginmedia ******* **** them.. leave them lol, did nothing for me until I handed my notice
-
Neil Brownhill
(@brownhill76) reported
from
Sale, England
@virginmedia I have tv service fault C133. Done your online check it says call you. I call you, automated tells me an texts me link to do online check which tells me to call you.. repeat.. in a loop an now been sat on phone waiting 38mins for someone to answe
-
Gem
(@eccygem) reported
from
Bury, England
@virginmedia is there an issue in Radcliffe??? WiFi is down and it keeps saying incorrect password 😩
-
Matthew Apps
(@MatthewApps2) reported
from
Salford, England
@v @virginmedia Internet issue has been open since August and it’s been a comedy of errors. Several engineers have been round each setting off a chain of farcical call-outs. Clowns! Each time I get sent a survey that is designed to get the feedback they want. Not good enough!
-
Sally Shaw 🐝🐝
(@sallyshaw5) reported
from
Stockport, England
Hey @virginmedia got a problem! My @virginmedia.com email address won’t work & I can’t get into my mobile account because you’ve sent an email to, yes, the non functioning account! Help please!
-
Euan Henderson
(@euanah) reported
from
Sale, England
@virginmedia no rf signal in my hub 4 all of a sudden last night and no engineer until Tuesday ! Not great and massively inconvenient working from home on Monday with no WiFi
-
Danielle
(@missdepotts) reported
from
Ashton-under-Lyne, England
And even better - my ping is higher than mount Everest & and the lag is throwing me back to 2008! But apparently there’s nothing wrong… well why would i waste my time ringing if there isnt a problem? @virginmedia
-
Andy Thompson
(@AndyT___) reported
from
Stockport, England
@virginmedia Your extremely bad service. Who can I speak to please? I was on to your customer service team fro 2 hours yesterday and no one seems to know what they’re doing. Someone was supposed to call me back at 10am this morning but that’s not happened either. Whole thing is a car crash.
-
Nick
(@iamnickjh) reported
from
Manchester, England
@virginmedia Your complaints department are incredibly unhelpful and just send auto responses. It's impossible to speak to a manager and your staff are obstructive and rude
-
Neil Brownhill
(@brownhill76) reported
from
Sale, England
@virginmedia Hi @virginmedia can you get someone to contact me as your customer service phone line has now hung up on me after over an hour because they couldn’t be bothered to help or fix my issue #virginmedia #customerexperience
-
Chrissie
(@chrissy__w) reported
from
Ashton-under-Lyne, England
@virginmedia cannot believe that my internet is down again, been down since early this morning. 2nd time in 3 days. Laying out a lot of money for mega fast broadband that has nothing but issues!
-
Danielle
(@missdepotts) reported
from
Ashton-under-Lyne, England
@virginmedia Believe me - we’ve spent £30 ethernet cables and it didnt work. We have a engineer coming out on monday so been told to mention it the mess thats been made on the wall. Could it be a problem with the new locator?
-
Neil Brownhill
(@brownhill76) reported
from
Sale, England
@virginmedia officially the WORST service and your customer service is horrendous!! Best alternative tv/broadband services??
-
DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia This will be the case. Please can you confirm this is the true reason as I need in writing so I can put a complaint in? Regards
-
Neil Brownhill
(@brownhill76) reported
from
Sale, England
Anyone else having issues with @virginmedia ? Last night and this morning still not working
-
DJ Nerja
(@CurryInTurry) reported
from
Oldham, England
@virginmedia I did that. Got written reply yesterday. Absolutely disgrace. It's like you never read my complaint. Told me to ring you to sort it. I want to find out who lied to me about getting 5g
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Simon H
(@UnkleBuba) reported
@virginmedia All I get of your phone system is either. No faults detected or were working hard to fix it..? surely it doesn't take 3 days?? And still no updates B31 postcode
-
Kate Coates
(@CoatesKate) reported
@virginmedia your customer service is appalling. Trying to sort out my 64 year old father’s internet (despite it being your fault it’s not working) and your level of helpfulness resembles that of a chocolate teapot.
-
Tosh
(@Toshniwal) reported
@virginmedia Yes, it says "no known issues" but clearly there is an issue in the area
-
Ant Staite
(@StaiteAnt) reported
@stevio36 @LDesesperes @virginmedia I actually spoke with the UK office in the end, my main issue was them putting my bill after only a couple of months after negotiating a new price. They wouldn't even drop the £3 rise.
-
melodiouscode
(@melodiouscode) reported
All sorted with a smile; and he entertained the dog for a few minutes whilst we waited for it to all reboot. Goes to show that when someone in the know tells customer support that it is a SNR issue (evidenced by the hubs logs) they should just listen; shouldn't they @virginmedia
-
Karen Power
(@karenmp149) reported
@virginmedia We did ring them, spoke to another condescending 'customer service advisor'. He wasn't helpful. We've now today received a letter asking us to return equipment that we don't have. It feels like @virginmedia are deliberately trying to cause us stress!
-
Lee Thompson
(@LeeThompson05) reported
@chanlfc @LDesesperes @virginmedia I've been with Virgin for 7 years, only had one outage in that time and it was only for couple of hours.
-
Tosh
(@Toshniwal) reported
@virginmedia Yes it's not my router. There seems to be a service issue in the area
-
martyn hamper 💙
(@Turkey_Hamper) reported
@LDesesperes @virginmedia Did they finally agree to let you cancel and go to another supplier?
-
Pauline Richards
(@PaulineR59) reported
from
Southampton, England
@LDesesperes @virginmedia Lucky you. Loyal customer for over 20 years......nothing for loyalty