Virgin Media Outage Report in Stockport, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Stockport come from postal codes SK2, SK7 and SK6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bolton, Oldham, Salford, Ashton-under-Lyne, Cheadle, Hyde, Buxton, Sale, Bury, Macclesfield, Stalybridge, Altrincham and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
TV | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
TV | |
| Manchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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Simon Hunter 🇪🇺 🚲 ☮️ 🥗🐈🐄🐒🐀 🏳️🌈
(@simonhunter87) reported
from
Sale, England
@virginmedia why are your fibre upload speeds so slow? 10mbps upload on a 109mbps download speed? Sky and BT and others offer 20mbps download speed on their 67mbps download speeds.Please review this as when 2 people are working from home on video calls 10mbps up isn't fast enough
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Nathan
(@nathangreen101) reported
from
Ashton-under-Lyne, England
Hey @virginmedia why is my WiFi not working?!
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Connor Unsworth
(@ConnorJUnsworth) reported
from
Salford, England
@virginmedia finally after 1:10 mins on the phone. We have a possible resolution. Whilst the tech on the line was very apologetic and helpful, the waiting, lack of response and overall service is appalling.
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Wesley Bennett-Pearce
(@wesleypearce) reported
from
Salford, England
@virginmedia Thank you. This is the 4th fault in as many days. I’m sure it will come back soon, but repeated loss of service is incredibly disruptive when we’re all trying to work from home during the new lockdown.
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M A R Y
(@MaryAkram3) reported
from
Oldham, England
@virginmedia My internet has been down for 3 days now? Can i be contacted please
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Alex Fusco
(@MrsFrisk) reported
from
Manchester, England
@virginmedia I've tried the customer service number 15 times this morning and it isn't connecting. The call just ends. I'm also worried you'll say you can't speak to me. I have a letter of authority but I can't be in my friend's house to call you while he's there due to Covid restrictions
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Ric Michael
(@RicMichael) reported
from
Manchester, England
@virginmedia Still awful. No ones got back to me and the wifi is crumbling
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Simon Flanagan
(@Flanagan1Simon) reported
from
Manchester, England
@virginmedia why send texts to customers saying the problem with your broadband is resolved when it obviously isn’t! Left hand, right hand, you know the rest #overpromisemassivelyunderdeliver
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Tim Marner™
(@timmarner) reported
from
Bolton, England
@sitcomsoldiers @virginmedia I’m hoping they apologise and give some compensation but not holding my breath mate, what a serious waste of time their customer service is.
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Paul
(@Paul7Law) reported
from
Manchester, England
YouTube... Why you no work. #virginmedia issues?
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia 20 minutes currently on the phone waiting for your customer services to answer. What’s happening?
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia I got text update at 3:13 pm that service is restored; observing intermittent issues connecting to internet since then.. now the service status shows no fault but certainly there is some.
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Nick Poynton
(@reg14reg) reported
from
Bolton, England
Hi at @virginmedia do you have a contact email address for complaints. Your internet service over the past month has been absolutely awful! Pay for 350mb broadband and currently at the moment having it drop maybe 10-15 times a day and lose all connections.
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Lorenzo 🇲🇹🇬🇧🇮🇪😷
(@MancLorenzo) reported
from
Stockport, England
@virginmedia Internet is down. Your hotlines say there’s a “complex issue in SK4 area” and always say “should be back online soon”. It’s been 2 whole days! #whatsgoingon
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Enda Burke
(@endaburke81) reported
from
Manchester, England
Blimey yet again @virginmedia is down in Manchester :-(
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia Major waiting time on your customer service lines again today! Your web chat says a possible 24 hour wait until get back to me!? You guys not working from home? Come on, that’s an option surely? Please respond.
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AlexOD
(@Aldonn_) reported
from
Manchester, England
Thanks @virginmedia for going down in the North West bang on 9am when I'm working from home...
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alex
(@amh_910) reported
from
Salford, England
@virginmedia your service is horrific, whys my phone still coming as "parked"
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Wesley Bennett-Pearce
(@wesleypearce) reported
from
Salford, England
Hey @virginmedia - third long-term outage in as many days in my area. What is going on and why is it impossible to talk to someone? Each time you triumphantly announced it’s fixed, something else breaks? This is unacceptable and your comms with customers is poor. #virginmediadown
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Joe
(@JoeHolmes1994) reported
from
Bolton, England
@virginmedia are a bag of ******* shite. Mis-sold me broadband and then then told me I was lying ahaha. It’s on recording ***, go **** yourselves you bunch of *********
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Silke malone
(@malone_silke) reported
@virginmedia Because of an outage in the area , however we have been told when we made the appointment there was nothing wrong within the area
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Ben Rometsch
(@benjarom3) reported
@virginmedia THE ENTIRE STREET IS DOWN. You need to SEND AN ENGINEER ASAP. Please read the tweets. Its not just me, its my entire roa.
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Kate
(@katekinsey_) reported
@virginmedia It’s saying there are no issues but our internet is completely down
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DanS
(@diverdan123) reported
Absolutely terrible customer service from @virginmedia called and spoke to advisor who then put me on mute during the call then left it on mute without speaking to me or answering any questions. Helped me make up my mind as contract is ending so time to move @bt_uk or @SkyUK
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dcaldwell998
(@dcaldwell998) reported
@virginmedia Affects wired as your **** router doesn’t reach the point of the house I’m in. And has just happened again. Fix it or admit you can’t and I should be let out of my contract.
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ShabGaungoo45
(@gaungoo45) reported
@virginmedia It’s working today. But it’s been really slow
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Kate McKinnon
(@pepperbint) reported
@virginmedia Tried all this. Still can’t get through to a real person just keep getting recorded messages or unhelpful texts. Please reply Yes or No to whether we can expect full service to be restored by tomorrow morning.
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Simon Wilson 🎶
(@simonDJwilson) reported
@virginmedia Just keeps coming up with opps something wrong. Have cleared cookies etc and tired on my phone and PC, just need to know would I have 14 COP with a change I made to my contract last Friday and if so I need to cancel the upgrade
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Steven Peacock
(@mrpeacock23) reported
@virginmedia I have but it would help it I could talk to am actual human not just some automated robot
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KVR 🇲🇺
(@Kevin_V_Ram) reported
@virginmedia I would prefer you to fix my non-existent broadband connection atm rather than these useless quizzes… but hey… you do you… and I will leave when my contract is up!