Virgin Media Outage Report in Stockport, England
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The latest reports from users having issues in Stockport come from postal codes SK4, SK1, SK5, SK2 and SK7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Stalybridge, Stockport, Altrincham, Wilmslow, Oldham, Salford, Macclesfield, Dukinfield, Hyde, Irlam, Sale and Knutsford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Bolton |
TV | |
| Manchester |
Wi-fi | |
| Stalybridge |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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TishyK
(@tishy_k) reported
from
Sale, England
@virginmedia I finally spoke to someone and the issue may not be resolved fully until the 18th apparently. Not sure why I received a text to say the matter was resolved then!
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Simon Harding
(@SimonCHarding) reported
from
Marple, England
@virginmedia in the last week since I have asked to cancel broadband I have had 5 abandoned calls from numbers which seem to be from you 08000526736 and 0345451098. Sort out your autodialler settings it is frustrating to have you hang up on answer. Complaint made to @Ofcom
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sharron
(@shazmall) reported
from
Stockport, England
@virginmedia I can see the vans outside my house, so i know they are working on it. It just never stops, always have trouble with virgin media, its becoming a joke now
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Dan Daintry
(@DanDaintry) reported
from
Stockport, England
@virginmedia horrific service, as a new customer to not receive what was promised by a sales agent and to be told I need to pay for the additional services #poorcustomerservice
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Alistair Walker
(@Texasally6) reported
from
Macclesfield, England
Being shit at customer sevices is not unique but @virginmedia take it to a special level of ****
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TishyK
(@tishy_k) reported
from
Sale, England
@virginmedia The automated message still says repairs are ongoing. The same message for the past 3 days, yet I received a text earlier that the issue was rectified.
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Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
@ViktheViking1 @AmazonUK I’ve got Virgin Media, there not bad
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Lupo#⃣4⃣5⃣
(@Lupoleejackson) reported
from
Oldham, England
@virginmedia Must be one hell of an issue, it’s been going on for two weeks.
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TishyK
(@tishy_k) reported
from
Sale, England
@virginmedia I have already been onto VM chat and they are the ones who told me the new date and that no router has been ordered. Phone and online chat have been no help! Hoping these tweets put off potential new customers!
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TishyK
(@tishy_k) reported
from
Sale, England
@virginmedia No advice at all! There is a network issue in the area, was initially told would be sorted early/mid Nov, now told Dec 6th. Completely misled by call centre who said new router would be sent out and now no history of order placed! Waiting to see refund on bill, no sign yet!
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Kevin
(@kevnsuz) reported
from
Oldham, England
@virginmedia constant broadband issues and tried to phone only to wait for ages then cut off
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Fayaadh
(@FayaadhB) reported
from
Bolton, England
@virginmedia I'm aware of why. But it's been 2 months since the issue started still no where near of finding a resolution. Your team like to run in circles
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Dan Daintry
(@DanDaintry) reported
from
Stockport, England
@virginmedia your customer service centre needs to look after its customers better. Being called a liar when I have emails #poorcustomerservice
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RebeccaArtManchester
(@rebeccaartMCR) reported
from
Cheadle Hulme, England
@virginmedia Following further unsuccessful attempts to gain information on when our next installation date is likely to be, I’ve submitted a formal complaint to @Ofcom Not the greatest of starts. Who said switching was easy ... #VirginMedia
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adam hankinson
(@HankinsonAdam) reported
from
Ashton-under-Lyne, England
@virginmedia never answer the phone when u have a problem which is causing me issues with my heating as the WiFi box has stopped working
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Chris O
(@Focus_W999) reported
from
Manchester, England
@kdkilbane77 Thought you were going to replace Stephen Rochford but you turned it down for a massive paycheck at @virginmedia 😂
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TishyK
(@tishy_k) reported
from
Sale, England
@virginmedia As always, the test says there are no issues. Been waiting 10 minutes now to speak to someone in person now!
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Marzipanpanda
(@marzipanpanda) reported
from
Manchester, England
@virginmedia been having issues with signal on my virgin mobile phone all week, read that it was suposed to have been resolved yesterday but still having intermittent issues this morning. No wonder I am rolling over 10GB of data when I don't get an opportunity to use it 😡
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Inland Empire 777
(@InlandEmpire777) reported
from
Nether Alderley, England
@virginmedia None of that shit, that's an absolute fact, trust me.
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Greg R
(@juiceterry87) reported
from
Oldham, England
@virginmedia I've yet again had no broadband for hours now. Please confirm when this problem will be fixed.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jayne Howard
(@jaynelhoward) reported
£55 for broadband/landline! Nice way to treat loyal customers @virginmedia Never again 😡
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Brunko
(@brunko_ccc) reported
@virginmedia All devices, suddenly and together, find themselves in blackspots? 4 weeks for having a pre-compiled standard email back. And my chances to cancel the contract without fees are gone.
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Chris Roberts
(@Robertscgf) reported
@virginmedia Nothing. I’m confused. Are they available and if so how do I get them? I’ve spent hours on trying to resolve this question, waiting on hold to be told I’m speaking to the wrong team. I just need a simple answer and process. Thanks for your help.
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Sam Cooper
(@TrashCan__Man) reported
@virginmedia I wish it were that simple. You guys seem to be doing everything in your power to not send out an engineer to resolve the issue. They have supposedly updated my box n Iv been told to leave it for 3 hours but so far no change. If this doesn’t get resolved soon I am leaving virgin
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Nige ⚡
(@niamunna1) reported
from
Newport, Wales
@virginmedia 2 full internet outages today whilst teaching lessons from home. Shockingly unreliable service.
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TMcMullen 🏴
(@Tmcmullenskyco1) reported
@virginmedia Appalling customer service. I’ve called multiple times over a period of months to investigate a decline in broadband performance. I’ve been promised multiple call backs but no one ever calls back. I have logged a formal online complaint and still no contact.
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michael Briggs
(@Lucksk1) reported
@virginmedia Not sure I realy want to be on a phone again for another 4 hours to be in same position I’m in now with no resolution. I will try a reset and use phone for a remote control then in may look at moving to EE or Sky see if I can get a better service.
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Matt Youdale
(@MattYoudale) reported
@virginmedia your customer service is an absolute joke. Wanting to discuss potentially cancelling our phone/broadband because of the high cost. 30 minute wait on the phone for a connection to the Philippines so bad the call was a waste of time. Shambles.
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L_Tarsy
(@L_Tarsy) reported
@USMCNoggin @AstroMikeMerri @virginmedia also are you running Cat6 ethernet cable? some people are still using their old Cat4 and Cat5 cables from years ago and never think to replace them. BIG difference in speed.
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w
(@bigwillystyle81) reported
@virginmedia Over the phone to people which I myself find highly offensive and to be told there’s nothing they can do!! Absolute shocking way to treat an 82 year old man!! Also when querying to be patronised the way he was!