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Virgin Media Outage Report in Stockport, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Stockport come from postal codes SK2 , SK6 and SK4 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at Virgin Media

Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Stockport, Macclesfield, Ashton-under-Lyne, Buxton, Timperley, Oldham, and Salford.

CityProblem TypeReport Time
Manchester Internet 19 hours ago
Bolton Internet 3 days ago
Manchester Total Blackout 3 days ago
Manchester Internet 3 days ago
Manchester Internet 4 days ago
Manchester Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

  • RealClareB
    Clare 🐝 (@RealClareB) reported from Sale, England

    My @virginmedia internet is painfully slow this morning 😬

  • Orko77
    Jenny (@Orko77) reported from Manchester, England

    Hi @virginmedia, I rang 150 to say I wanted to leave. The person I spoke to instead offered me deals which I turned down. Then we finished the call. Have I left or would I have gone through a different process first?

  • Jaynemcgrogan1
    Jaynemcgrogan (@Jaynemcgrogan1) reported from Cheadle Hulme, England

    @virginmedia I am an NHS front line nurse working all hours .I wont be available. I have enough to worry about and now i cant ring my dad as his phone is dead because of your engineers.please help us.

  • Jaynemcgrogan1
    Jaynemcgrogan (@Jaynemcgrogan1) reported from Cheadle Hulme, England

    @virginmedia hi .my dads had the technicians for a faulty line and now the phone line is dead .please help .#elderleyvulnerableadult

  • Mozza0705
    Morris🥶❄️🥶 (@Mozza0705) reported from Oldham, England

    @virginmedia Contacted your call centre and they were no help. Broadband is so slow! Not good enough. No way anyone seems to want to help.

  • thegallyfamily
    Suzanne & Steve (@thegallyfamily) reported from Salford, England

    @virginmedia up to their tricks again not providing the internet speeds. We on the super-fast broadband tariff and getting speeds of 50 in the same room as the router. Poor service and we being ripped off yet again

  • twolftaz
    Taz (@twolftaz) reported from Bolton, England

    @virginmedia how do I make a complaint- I am so frustrated right now with your customer service #VirginMedia

  • Moonface1975
    Rachel Walker BLACK LIVES MATTER (@Moonface1975) reported from Bolton, England

    @virginmedia how can I get in touch with you to discuss our huge hike in monthly payment for TV and Broadband? It is impossible to get through on the phone. You’re not even put in a queue! Please help or Sky TV beckons!

  • Misskezcuthbert
    Kerrie cuthbert (@Misskezcuthbert) reported from Stockport, England

    @kathywxxx @virginmedia Yes I complained and got a right email of them with no help at all

  • outspokenoneuk
    Marc Lloyd (@outspokenoneuk) reported from Manchester, England

    Been waiting over 2 weeks for a new V6 box as my TiVo box is so old! Nothing has arrived and nobody from virgin answers the phone or has replied to my live chat for a week! Shocking service yet again @virginmedia

  • IanBradbury_UK
    Ian Bradbury (@IanBradbury_UK) reported from Salford, England

    @virginmedia yet again my broadband is down - a nightly occurrence lately!

  • Jaynemcgrogan1
    Jaynemcgrogan (@Jaynemcgrogan1) reported from Cheadle Hulme, England

    @virginmedia No earliest they can fix it is feb 8th

  • Elaineghardy
    Elaine Hardy (@Elaineghardy) reported from Salford, England

    @virginmedia Trying again to get through as desperately need to speak to someone as can’t access my account as it’s been hacked and my broadband service is shocking was on hold over an hour yesterday and been holding now for 30 mins, holding for an hour is not acceptable customer service!!!!

  • Jaynemcgrogan1
    Jaynemcgrogan (@Jaynemcgrogan1) reported from Cheadle Hulme, England

    @virginmedia My dads phone line has been cut off by your technicians this morning.please help. He is elderley has no mobile and is waiting for doctor to ring

  • Mr_Ricker79
    Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England

    @virginmedia I have been trying for 2 days now to cancel my broadband. Started a text chat yesterday and going round in circles as they keep transferring me and no one replies, so they keep asking for same information. Ahhhhhh

  • leejones90
    Lee Jones (@leejones90) reported from Stockport, England

    @virginmedia I have been trying to sort my virgin media out for the last 2 hours and customer service has put the phone down on me twice. Is there any way you could get someone to call me. Thank you.

  • lorraineayrton
    Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    @virginmedia is there a national problem with services or what? I’ve had intermittent internet for 3 weeks now. This is taking the proverbial. Says it’s fine but nothing is happening????

  • ItsLuweeze
    Locked down Louise 🌹 #JustWearAFookingMask (@ItsLuweeze) reported from Manchester, England

    @SophieEB @virginmedia They’ve been giving my mate the runaround because she’s trying to cancel. She’s phoned every day for the last week, been put on hold for over an hour and then cut off! Awful service, I’m so glad I fcuked them off years ago 👍

  • Jaynemcgrogan1
    Jaynemcgrogan (@Jaynemcgrogan1) reported from Cheadle Hulme, England

    @virginmedia They replaced the line to the green box outside the house.3 technicians came. Line was working before just poor quality but now its dead

  • Jaynemcgrogan1
    Jaynemcgrogan (@Jaynemcgrogan1) reported from Cheadle Hulme, England

    @virginmedia please can you rectify the problem on my dads landline.technicians have been to fix faulty line and now its completely dead.he has no mobile phone so urgently

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dickij10
    Jamie Dickinson (@dickij10) reported

    @virginmedia Hi - I have an old Hitron router which was never collected by Virgin Media two years ago, what shall I do do with it?

  • NomanRana
    Noman Rana (@NomanRana) reported

    @Ofcom you need to look into @virginmedia cancellation process. They take customer into a never ending loop and deviating from the request. They force you to create a new O2 Id and ask to link with virgin media account at the time when you just want to leave.

  • dickij10
    Jamie Dickinson (@dickij10) reported

    @virginmedia Hi - I have an old Hitron router which was never collected by Virgin Media two years ago, what shall I do do with it?

  • NomanRana
    Noman Rana (@NomanRana) reported

    @Ofcom you need to look into @virginmedia cancellation process. They take customer into a never ending loop and deviating from the request. They force you to create a new O2 Id and ask to link with virgin media account at the time when you just want to leave.

  • NomanRana
    Noman Rana (@NomanRana) reported

    @Ofcom you need to look into @virginmedia cancellation process. They take customer into a never ending loop and deviating from the request. They force you to create a new O2 Id and ask to link with virgin media account at the time when you just want to leave.

  • dickij10
    Jamie Dickinson (@dickij10) reported

    @virginmedia Hi - I have an old Hitron router which was never collected by Virgin Media two years ago, what shall I do do with it?

  • dickij10
    Jamie Dickinson (@dickij10) reported

    @virginmedia Hi - I have an old Hitron router which was never collected by Virgin Media two years ago, what shall I do do with it?

  • dickij10
    Jamie Dickinson (@dickij10) reported

    @virginmedia Hi - I have an old Hitron router which was never collected by Virgin Media two years ago, what shall I do do with it?

  • dickij10
    Jamie Dickinson (@dickij10) reported

    @virginmedia Hi - I have an old Hitron router which was never collected by Virgin Media two years ago, what shall I do do with it?

  • LordElderEmo
    Troy (@LordElderEmo) reported

    Anyone else’s virgin media internet in South Wales going on and off and on off!! @virginmedia this is terrible, any news or time on a fix or what the problem is? #virginmedia #southwales #down