Virgin Media Outage Report in Stockport, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Stockport come from postal codes SK7, SK6 and SK2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Virgin Media
Virgin Media is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Oldham, Salford, Stockport, Ashton-under-Lyne, Cheadle, Hyde, Buxton, Sale, Bury, Macclesfield, Stalybridge, Altrincham and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Bolton |
TV | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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Joanne Fallon
(@Jo8Pink) reported
from
Macclesfield, England
@virginmedia I’ve been waiting, yet again, for 10 days to get a call to resolve my wifi issue. Can’t contact you by website and I’m not sitting for another 90mins to get passed round 6 people 😡. Ongoing issue for far too long now. 8 years I’ve been a customer, like it matters??
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Michael Clark
(@michaelclark09) reported
from
Sale, England
@Shredda @virginmedia Oh damn, that's peak. Might just be a coincidence then 🤔
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
@virginmedia No point, there is a problem but it shows there aren't any issues in the area.
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁)
(@JohnnyDude1983) reported
from
Bury, England
@virginmedia Hi. Is there a difference between cat 5E & cat6 & cat7 ethernet performance wise on your network 🤔. I'm using cat 6 ethernet from my hub 3.0 to your provided powerline booster . Then from powerline booster to my V6 box. I'm using cat7 ethernet from hub 3.0 to V6 🤔
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Helen Hurley
(@HelenMHurley) reported
from
Manchester, England
@virginmedia great customer service from your engineer Pete this morning. Polite, knew his stuff and a credit to your company. 10 out of 10. Would recommend yourselves.
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GreenWasBlue
(@GreenwasBlue) reported
from
Bolton, England
@virginmedia I've tried the online help to no avail.Just going round in circles. How do I get to book a visit by a human being?? 😡
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Adam Cailler
(@acailler) reported
from
Manchester, England
@JournoBird @virginmedia We've had it cut out twice for a few hours, but that was related to the ridiculous heat and they fixed it quickly. I realise everyone will have different experiences 🤦
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UtilitaRian 🔶
(@SoloUtilitaRian) reported
from
Bolton, England
With the intro of new dedicated Gigabit lines in my street I can't wait to switch over and leave Virgin Media for good. 3x internet has gone down this week and I just called VM. The systems there are down and gotta call back in 3hrs..... useless
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*Hayley*
(@haylesxxx1) reported
from
Sale, England
@virginmedia hi, after so many years of being a customer, do you send out new upgrades? My router keeps dipping and going off, been doing it for awhile now, couple of weeks.
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Joanne Fallon
(@Jo8Pink) reported
from
Macclesfield, England
@virginmedia My wifi is continually really poor. Been reporting it for ages. Nothing gets done. Called and the 5th person, said I had low connectivity to all my devices and put me onto someone else who said he’d completed some upgrades and it would improve. Said he’d call to check, still not
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Billy Goater
(@GoaterBilly) reported
from
Strines, England
@virginmedia well done, after over 10 years with you, Virgin Media have sunk to the their lowest level of service and support ever. Roll on November and the end of my contract. Appalling, ignorant, clueless, almost as bad as BT.
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
Hey @virginmedia why has the internet from around 11am just gone slow all of a sudden or barely working. OL9 area. I've rebooted the router but still no luck. I'm trying to work from home here.
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Jamie Hill
(@_Hill_J) reported
from
Wilmslow, England
@Defencebrief @virginmedia I, too, am a previous virgin media customer. They put the price up ridiculously. When I asked to renew the contract at the price advertised online, they refused. So I left. At which point I was bombarded with offers. Not a good way of treating customer or doing business.
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Hannah Tompkins
(@he_tompkins) reported
from
Manchester, England
@virginmedia my broadband was “delivered” today by Yodel but the package is no where to be seen and wasn’t attempted (I’ve been in all day waiting). I can’t get any help from them, please help!! 😭
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Jamie Hill
(@_Hill_J) reported
from
Wilmslow, England
@Defencebrief @wonkytodger @virginmedia Their download speeds are good but their upload speeds are pretty poor.
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Neil Ashton
(@NeilAshtonActor) reported
from
Stockport, England
@jimmyoates @virginmedia Same James. Same area and it’s not been working for an hour. It says on their website no issues in the area but not had any service.
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Hannah Tompkins
(@he_tompkins) reported
from
Manchester, England
@virginmedia Hi there, I was told I would receive my replacement broadband by today and still no indication of when it’s going to arrive. Any help?
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
Is the WiFi down for anyone else in the #OL9 area? #Oldham #VirginMedia
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(っ◔◡◔)っ 💛 ɪɢɢʏ ᴘᴜᴘ 🧡 🔜 Doggy Weekend 🐶
(@IggyPup7) reported
from
Ashton-under-Lyne, England
@PowerBoar @virginmedia @virginhelp they are as bad unfortunately just changed shape … still same poor up to 20wifi devices connection. and they giving customers their hubs they received from others who returned them regardless faulty or not … it’s terrible 😣
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Andy Millington
(@andymillington) reported
from
Cheadle Hulme, England
@virginmedia My stepson and his partner having real problems getting someone to move the account to new address. Seems like a simple self installation M&T but nobody will help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola Taylor
(@nicolajtaylor1) reported
@virginmedia Hopeless customer service on the WhatsApp chat facility. I am attempting to cancel a contract. Have been on there since lunchtime yesterday and have now given up.
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sophie
(@sophie30805597) reported
@UniHomes it’s been 26 days without wifi!!! Now being told we are waiting on @virginmedia to service my property which can take minimum 21 days!!!
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Joshua Stevenson
(@Josh61194) reported
@virginmedia My complaint was primarily about poor estimation making it difficult to plan around downtime, ETA for a fix in my area has been pushed back around 10 times which for someone mostly working from home is incredibly frustrating to deal with. Complaint ref if C-250922695
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Amanda Cartlidge
(@CartlidgeAmanda) reported
@virginmedia Not sure how a web chat will help??
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Darren
(@dazzler021) reported
@virginmedia todays early morning update fixed by 16:00, an hour later now 9am on the 27th. When are you going to fix this outage, what is the actual problem. Customer don’t just sit there in vain hope, they want know what is wrong and real time to fix, not pure rubbish spouted.
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Paul Terry
(@SurrealPaulT) reported
@virginmedia Is it comedy hour? Another update, another day without service. Engineer number 8, I believe, is on their way to fix the problem. I think it's time for change..
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Connor Gater
(@ConnorGater) reported
@virginmedia internet down since last night? Any update? WN7 4XA @lewsmithx
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Maverick
(@Str33tboy80) reported
@virginmedia It’s been over 2 weeks - I mean that’s pretty poor. You also need to check your online system for registering and tracking complaints. Can you confirm someone will write to me in response to the issues I have raised?
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Ranjit Rajan
(@ranjitrajan1989) reported
@virginmedia There have been a lot of connection issues for 2-3 weeks. Especially during weekdays. It keeps getting disconnected. Please have a look. It's frustrating as it's impacting my work. Postcode - G38RN
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Sachin Sharma
(@Sachin09037) reported
@virginmedia Then what are you here for? I am not able to get through to your customer team because they are not accepting call. I have been put on hold for almost 30-40 mins on chat. Not sure how do i get in touch