Virgin Media

Virgin Media Outage Report in Stockport, England

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The latest reports from users having issues in Stockport come from postal codes SK2, SK7 and SK3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stockport, England 11/25/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Knutsford, Bolton, Oldham, Macclesfield, Hyde, Sale, Salford, Wilmslow, Stalybridge, Cheadle and Middleton.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomStockport TV
United KingdomManchester Internet
United KingdomKnutsford Wi-fi
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

  • sazzlepants76 Sarah Owens (@sazzlepants76) reported from Salford, England

    @virginmedia 5 sets of staff been to my property now (my broadband install date is today). 30 mins waiting on the phone and still no resolution. Now my pavements being dug up! I’ve lost faith already 🙈

  • chrissy__w christina wareham (@chrissy__w) reported from Ashton-under-Lyne, England

    @virginmedia is there a broadband issue in OL7 area. Service running slow

  • baabaa89 Victoria. 🐝 (@baabaa89) reported from Bolton, England

    @virginmedia No issues and my box has no issues after running a test, but it still loses connection regularly.

  • tjane44 Tracy.💗. &hubby.😍 x (@tjane44) reported from Middleton, England

    @virginmedia still need help..phoned up, rude female.answered no help..text no answer.

  • jameze1992 James Marshall (@jameze1992) reported from Oldham, England

    Good grief.. First experience with @virginmedia was like pulling teeth. They'll need to sort their customer service out FAST before other providers catch up with speed 😂😂

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    @virginmedia I have tried EVERYTHING to speak to a human however the automated rubbish doesn’t let me get there. It just tells me there is a problem that you are trying to fix. Clearly I am aware there is a problem and has been for sometime I have done all usual diagnostics my end

  • shaunbentley Shaun (@shaunbentley) reported from Salford, England

    @virginmedia Take this morning for example. You could have checked on previous interactions. But because you couldn’t be bothered, I’ve had to explain again. So. Take that as another example of how poor both your customer service team are and you, individually..

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    @blackheartorch @virginmedia 🤬🤬🤬🤬🤬🤬🤬 is all I have to say right now. Just want to talk to a human and not deal with an automated service x

  • baabaa89 Victoria. 🐝 (@baabaa89) reported from Bolton, England

    @virginmedia We have been experiencing issues with our hub. We often lose connection and then the connection is not very strong at all when connected. This has been happening for a couple of weeks. Please advise further.

  • mikelynch7 mike lynch (@mikelynch7) reported from Oldham, England

    @virginmedia presenting barriers to cancelling after contract has expired! Appropriate notice provided. On hold for 40 minutes to get through told to call back! Barriers to cancelling, especially where a customer could be financially vulnerable is wrong! Great business practices

  • mikelynch7 mike lynch (@mikelynch7) reported from Middleton, England

    @virginmedia It was my partner who tried calling. She eventually got through but received no help at all. We’ve emailed Tom Mockeridge tonight so hopefully this will go through the executive complaints process

  • 19Mikey67 Mike Cairns (@19Mikey67) reported from Salford, England

    @mcrcoffeeaddict @virginmedia Yeah, no problem. Virgin have been shit for ages.

  • BrightLitegames BrightLightGames (@BrightLitegames) reported from Sale, England

    @virginmedia Incident report, sorted now, 3 hours later. A mornings work lost.

  • bizzarebird BBird (@bizzarebird) reported from Bolton, England

    @virginmedia Restarted twice, no problems with Internet at all. It started randomly on Monday night I thought it was going down but no it's like its telling me Internet is working but no thanks. Router is stuck where it is next to TV don't want flashing x

  • MrKarlEdgar Karl (@MrKarlEdgar) reported from Stockport, England

    @virginmedia @Virgin_Victoria First time I used the box upstairs in the bedroom it wouldn't download the software , the wifi from the router is awful everything drops out, if I'm honest the service is terrible, got sold virgin at my front door hyping it up and its poo

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    @virginmedia Estimated fix time, it’s been going on for 4+ weeks and yes that is the number I am calling. It reset everything and did tests and currently running HOWEVER the next drop will be 5pmish as per the norm. It last went off at 14:53. I need a human being & cant speak to one

  • juiceterry87 Greg R (@juiceterry87) reported from Oldham, England

    @virginmedia @wendyjhunter It should be free anyway, if you're promising a service you're responsible for fixing any fault with it

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    When you have 1001 things to do, Uber slow internet (yes @virginmedia I’ve tried switching on/off etc but still feel like I’m on dial up) and still haven’t a call time for job tomorrow is making me a proper grump #mondaythoughts #MondayMotivaton #MondayBlues #MondayMood

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    Dear @virginmedia I don’t want an automated response, I want a solution. I have had intermittent internet access for 4 WEEKS and have had ENOUGH. I want to speak to a human being, can I have a number to complain to please #crapservice

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    @virginmedia OK I am getting mad 🤬🤬🤬 This has been my problem I CANNOT GET THROUGH TO A HUMAN BEING. Everything is automated. When I try to call it goes round the houses and then the call drops. #lostacustomer #igiveup

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Prehistory Christopher Seddon (@Prehistory) reported

    .@ThreeUKSupport Are you trying to outdo Virgin Media for wasting my time? Several minutes filling in my details, then 'no operators available". In any sane universe I'd be told this BEFORE wasting my time, but then I guess normal rules of customer service don't apply to telcos.

  • MisterJGamble . (@MisterJGamble) reported

    @virginmedia sort your service out. No internet or tv all morning.

  • ChamaMayaMB 👑 CMMB 👑 (@ChamaMayaMB) reported

    @virginmedia TV services and Broadband services keep going to pot quite often. Call up for help and get dealt with by the most unhelpful agents ever. Muting the call without telling me, left me waiting in silence for 1 minute, wasn’t sure if I’d been cut off.

  • gothyspice_ emotional support goth (@gothyspice_) reported

    @virginmedia I'm trying to cancel my broadband and all your staff over the phone are extremely unhelpful, is there another way of doing this?

  • BalDrive bal (@BalDrive) reported

    @virginmedia Garbage since day 1

  • emmah2484 Emma (@emmah2484) reported

    @virginmedia Still really slow but I was told yesterday to give it 24 hours

  • Clivebillmore Clive (@Clivebillmore) reported

    @virginmedia Changed contract was told next bill would be 23.00 was charged 108.00 phoned customer service and was told by a supervisor I was lying

  • ChamaMayaMB 👑 CMMB 👑 (@ChamaMayaMB) reported

    @virginmedia Excessive noise in the background, it honestly sounded awful. I asked for a manager and apparently they don’t have one. I then asked to be passed to cancellations, which was closed but I was still transferred… why did the agent not realise this before transferring me?

  • AmeerKh18113350 Ameer Khan (@AmeerKh18113350) reported

    @virginmedia I have a problem I cannot make out going calls and my phone bill is paid. What is this?

  • ChamaMayaMB 👑 CMMB 👑 (@ChamaMayaMB) reported

    @virginmedia Well that’s funny because the call was made at 21:07 and the recorded message said that you were closed. I called to cancel. I don’t want Virgin Media anymore, it’s massively expensive for what it is. The service isn’t up to par and my equipment just doesn’t work.