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Virgin Media Outage Report in Stockport, England

Why is my Virgin Media service not working?

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The latest reports from users having issues in Stockport come from postal codes SK2 , SK6 and SK4 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Stockport, Macclesfield, Ashton-under-Lyne, Buxton, Timperley, Oldham, and Salford.

CityProblem TypeReport Time
Manchester Wi-fi 59 minutes ago
Manchester Internet 1 day ago
Bolton Internet 3 days ago
Manchester Total Blackout 4 days ago
Manchester Internet 4 days ago
Manchester Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

  • withloveanax
    Ana Stewart (@withloveanax) reported from Sale, England

    Imagine @virginmedia fitting your WiFi and the engineer hits a gas pipe. Then @BritishGas arrives to fix the gas pipe and hits a water pipe. Imagine having to chase VM to speak to a supervisor and still 4 days later no call back! Shocking!

  • georgiacruse_
    GEORGIA CRUSE (@georgiacruse_) reported from Manchester, England

    No joke @virginmedia WiFi goes down about 3 times a week

  • Manchester_Tart
    Manchester Tart (@Manchester_Tart) reported from Urmston, England

    @virginmedia get off the internet, I want to use the house phone! #virgin #down

  • ChrisPhelps78
    Chris Phelps (@ChrisPhelps78) reported from Urmston, England

    @virginmedia 14 year customer M41 area Manchester. New router Monday internet dropping around Tea time (350meg). Engineer yesterday new boosters and I’ve had to buy a ether switch as told it’s my cctv no it’s not. Let’s hear the PR BS I want a proper refund!!! #virginmedia

  • Gallerixia
    Rixie | MamaDemonDoggo (@Gallerixia) reported from Salford, England

    @virginmedia do you know when service will be back up. I have to make important phone calls before 5pm when lines are closed for the evening. I'm also an emergency contact for two children and an elderly relative who is also affected.

  • Dave_mona
    David Monaghan (@Dave_mona) reported from Manchester, England

    @virginmedia I was told that due to the error nothing could be done and I won’t be receiving my PS4 I now have to disappoint my two young boys when they get in from school. Not a great service I must admit.

  • withloveanax
    Ana Stewart (@withloveanax) reported from Sale, England

    @virginmedia A complaint has been logged but I still have not received a call from a supervisor. I have not been assured what compensation we will be given due to this chaotic mess!!!

  • ChrisPhelps78
    Chris Phelps (@ChrisPhelps78) reported from Urmston, England

    @virginmedia No area problems I am at a lose I’m tech savvy and rather sort myself but if I can’t or your engineers I give up.

  • taliashan
    talia (@taliashan) reported from Manchester, England

    @virginmedia is so so crap and has the audacity to be the most expensive

  • aish_a_
    aisha (@aish_a_) reported from Bolton, England

    @virginmedia I’m also sick of calling this number being told to press 1 then 2, when I get past 1 it asks for the account number no option to speak to a real person can I just get the phone number to speak to a real person who will help me

  • zzzzoioioi
    Z Z Z Z oi oi oi. (@zzzzoioioi) reported from Stockport, England

    If you're a Virgin media customer and you don't have BT sport they are showing the game for free on channel 100 in HD! "Come on Chelsea"#ChelseaFC #CFC .

  • Andrewa9980
    Andrew🐝 (@Andrewa9980) reported from Ashton-under-Lyne, England

    @LucySD_ @virginmedia Ok cheers your more help than @virginmedia

  • dancross88
    Dan Cross (@dancross88) reported from Salford, England

    @virginmedia Hi. My contract start date was the 26.04.19. I received my contract and link to T&C’s on 27.04.19. Cancelling the charges isn’t a resolution when I am not required to pay them. I shouldn’t have been threatened with them in the first place....if I had not quoted your own T&C’s

  • sween007
    Andrew Sweeney (@sween007) reported from Walkden, England

    @virginmedia @RAWKnights7 I am sick of the Broadband dropping, supposed to be on 100 super fast fibre, but it slows down all the time, thinking of leaving for another provider

  • JennaAndKyle
    ourfloridaadventures (@JennaAndKyle) reported from Manchester, England

    @Aaronjgriffiths @virginmedia How annoying is it 🙈 mines still not working I don’t know what else to do

  • Dave_mona
    David Monaghan (@Dave_mona) reported from Walkden, England

    So after being told by the customer service guy at @virginmedia I would receive a free PS4 I have had to make a complaint only find out I was put on the incorrect contract that didn’t include a PS4. 😡@richardbranson i should of stayed with @SkyUK

  • JennaAndKyle
    ourfloridaadventures (@JennaAndKyle) reported from Manchester, England

    @virginmedia No we’ve been using it for years and it’s been fine. We’ve turned the box off & on to see if that would help but nothing

  • WellMax81
    Anthony Maxwell (@WellMax81) reported from Sale, England

    All ready to start streaming and virgin media once again decides to take a day off. Jesus Christ man. I pay £58 a month just for broadband. I’m seriously considering dropping this piece of shit company and going to sky.

  • daviesl5
    lynne davies (@daviesl5) reported from Glossop, England

    @virginmedia @NoodlesTCat You need to hurry up and get in the SK13 area! Sick of our internet with @BT. First 12 months fine then after you sign up with new contract, goes slow! Ring them and get fobbed off saying nothing is wrong

  • Dave_mona
    David Monaghan (@Dave_mona) reported from Manchester, England

    @virginmedia I raised a complaint and the response was due to the package I was put on the PS4 wasn’t available. I just can’t understand how it’s now my fault I specified I wanted the PS4 it was the main reason for signing up.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkPashby
    MarkPashby (@MarkPashby) reported

    @virginmedia Thanks @virginmedia but I finally got through to people that could help me. Kane and Lauren were very helpful.

  • leanda1978
    Leanda McCann (@leanda1978) reported

    @JosieH86 @virginmedia This is my story too! Or I get cut off. Or I spend an hour waiting to speak to someone!! If I can apply for this service online why can’t I cancel@it online!!

  • sirFornal
    Dylan F (@sirFornal) reported

    @virginmedia yy why you talking about my credit score? are you implying something to me? you overcharged me, 3x nota first time. I still i get money back, i have 150 on account i cant by my meds if i will hurt someone you will have problem, you can find every customer which you own money:) gl

  • AaronWxlson12
    Aaron Wilson (@AaronWxlson12) reported

    @virginmedia There was issues 2 months ago and heard back nothing. Plus the speeds we are supposed to be getting is Lower almost half lower than we should be getting and it’s getting slower each week

  • NoraHutson
    Lady Weathergirl 🇪🇺🔶 💙🇺🇦 (@NoraHutson) reported

    @MrPMHarrison @virginmedia We were with them for ages, speed (when working!) was v fast, but expensive & had SO much downtime and problems. Also always ringing trying to get you to buy more products. PlusNet a million times better, no hard sell, good, responsive customer service.

  • barangeyik21
    Baran Geyik (@barangeyik21) reported

    @virginmedia That’s the fifth day that my problem is not resolved. First you sent me a contract for £30, Then you said you made a mistake and sent another contract for £60. Then, £49 and now £36. We are getting there but If you are not happy with my bill going from £23 to £30, then cancel it!

  • Surreylad_1
    Dan (@Surreylad_1) reported

    @virginmedia waited in total for 3 hours to speak someone yesterday. Still no reply today. Appalling customer service

  • Mimivong2
    Mimivong (@Mimivong2) reported

    @virginmedia I’ve been on the checker for the past few days and yes, there are problems. I just want to know WHEN it’ll be fixed? It was working all day today until 5mins ago. Absolutely useless service.

  • pfgill69
    Paul F Gill (@pfgill69) reported

    @virginmedia Seriously, what is the point? We have been faffing around with god awful @virginmedia offering now for months. Not days or weeks but MONTHS, it and your service support is woeful.

  • trafficanxiety
    James Avery (@trafficanxiety) reported

    Odd that @virginmedia only now bringing up an old bill I've never even seen, now I'm considering going back to them. Only reason I ever queried anything was because they made it so difficult to leave in the first place. Was that 3, 4, 5, 6 letters I had to send them?