Virgin Media

Virgin Media Outage Report in Stockport, England

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The latest reports from users having issues in Stockport come from postal codes SK2, SK5, SK4 and SK1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stockport, England 01/25/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Buxton, Stockport, Oldham, Sale, Bury, Macclesfield, Stalybridge, Altrincham, Wilmslow, Salford, Dukinfield, Hyde and Irlam.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomBolton E-mail
United KingdomManchester Wi-fi
United KingdomBuxton TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

  • gbmcfc GLENN (@gbmcfc) reported from Manchester, England

    @virginmedia Well you find I'm cancelling my contract with yourselves, hope you go bust, your customer service team is a shambolic embarrasment. Loyalty works both ways.

  • Rayzor74 Ray Morgan. NHS💙🇺🇦 (@Rayzor74) reported from Stockport, England

    Good start to the day with @virginmedia informing me my monthly bill is increasing by £15/month and I have until the 17th of April to decide on my options. That is £180 annually. Having been firstly a Nynex customer and a Virgin customer since the takeover think it may be time

  • HollowayAlec Alec Holloway (@HollowayAlec) reported from Stretford, England

    @virginmedia is unbelievable that our Internet is so poor, trying to contact someone via phone on numerous occasions waiting for over 45 minutes to speak with someone. Still haven't been able to get through to anyone.

  • johnsonhomes2 johnsonhomes (@johnsonhomes2) reported from Sale, England

    @virginmedia The guy I spoke to at VM yesterday said that she wouldn’t be eligible for a “disabled” phone line to be installed because it wasn’t claimed when they dug the front garden up 18 months ago. We were never given this as an option at the time, if we had we would have insisted on it.

  • OldhamBradd Bradley Smith (@OldhamBradd) reported from Oldham, England

    Not another outage? #virginmediadown #VirginMediaoutage @virginmedia

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Urmston, England

    (Test) Is anyone experiencing a virgin media Internet outage in M6?

  • MCR_ADM Adam🍺 (@MCR_ADM) reported from Stockport, England

    @virginmedia No they’re helping. But it’s VERYYYY slow. But almost there.

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Urmston, England

    (Test) Is anyone experiencing a virgin media Internet outage in B9?

  • johnsonhomes2 johnsonhomes (@johnsonhomes2) reported from Sale, England

    @virginmedia If that was the only issue than yes that would be the logical next step. But as you’ll see from the previous tweets and email sent on Wednesday it isn’t. All the issues need dealing with in the round or otherwise I’ll have to cancel and go back to sky.

  • johnsonhomes2 johnsonhomes (@johnsonhomes2) reported from Sale, England

    @virginmedia Her phone like works at the moment because she has power but not in a power cut. This is one of the issues set out in the email which VM requested I send on Wednesday

  • Tiffers1973 Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    Wow @virginmedia your services have gone off thu no fault of mine yet I have to wait 6 days for you to fix your faulty equipment!! Cancellation pending due to total lack of customer service! I have been a customer since day one and never have I exp such a lack of cust care

  • Slt4K SLT4K 👨🏻‍💻 🇬🇧 (@Slt4K) reported from Urmston, England

    @virginmedia / Super disappointed after calling to renew my contract and as an existing customer you can’t offer anything half as good as a new customer. Shocking customer retention strategy 🤯

  • WCONNOLLY2512 William Connolly (@WCONNOLLY2512) reported from Manchester, England

    @beverleyturner @virginmedia Virgin Media had gone ****. Poor broadband, crappie TV channels and half don't even work.

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Salford, England

    Is anyone experiencing a Virgin Media outage in M6 currently? Fibre Broadband is struggling to connect

  • PaulRegent1 Paul Regent (@PaulRegent1) reported from Bolton, England

    @virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!

  • Aldehulme David (@Aldehulme) reported from Oldham, England

    @virginmedia I need to speak to somebody regarding a broadband problem without you running a check that will cut me off the internet. How do I get past this to speak to a person?

  • MCR_ADM Adam🍺 (@MCR_ADM) reported from Stockport, England

    Been on a live chat to Virgin Media since 9:30. WFH joys. Not much work has been done. But got my bill down. #CozzieLivs.

  • Karamonkey1 Weirdly even older fan (@Karamonkey1) reported from Manchester, England

    @virginmedia And the sum total of welcome texts I received during my 7 night stay in Jamaica was 189. I never moved from the same hotel. I often got 4-8 texts whilst sat at the same restaurant table or in my room. @virginmedia get your act together

  • EdwinDa18453545 Edwin Daniel (@EdwinDa18453545) reported from Stockport, England

    @virginmedia @richardbranson @VirginMediaCC unethical practice & worst cust serv.after 50 days of total loss of service and no resolution and taking 52 pounds for that period from me now they are denying compensation as well as refund of monies taken.

  • tonyj01 Tony Jacobs (@tonyj01) reported from Manchester, England

    @virginmedia seems to be down nationally. 1: tell us status 2: tell us when back on

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • EliotBrown77 Eliot Brown (@EliotBrown77) reported

    @virginmedia It's been out since Thursday. I know the status. But have given us no explanation and fix time.

  • xjessicaemma Jessica (@xjessicaemma) reported

    @virginmedia That was pointless. Why do you limit discussions to one account holder when there are two of us who pay the bills and live here? All we want to do is move a cable so it doesn't get damaged by building work. At the point of leaving customer service is always so poor!

  • SquilianSmith Lily Smith (@SquilianSmith) reported

    @virginmedia Rang up, still no help. They give me numbers saying that will help, and it just took me back to the switchboard again

  • s_lillystone ✩ ✩S I M O N✩ ✩ (@s_lillystone) reported

    @AlexJHoldaway @virginmedia Exactly the same for me, I have been charged £240 to cancel as Virgin don't supply to our new estate, after being a loyal customer for years, not wanting to leave but being forced to! Unfortunately, they have lost a customer for life!

  • RhysJones_Actor Rhys Jones (@RhysJones_Actor) reported

    @virginmedia - hey! If your call centre colleagues think it’s ridiculous what you’re doing with my account - you’ve got a problem. Give me a call - we need to talk.

  • LowneRosie Rosemary Lowne (@LowneRosie) reported

    So been a customer with @virginmedia for years & years. The thanks for my loyalty: a £200 bill for moving to a property where Virgin isn't available. Anyone else been stung with ridiculous exit bills?

  • ImaMoanygit Slarty Bartfast (@ImaMoanygit) reported

    @bt_uk No thanks. Spent 2 years trying to get help including via Social Media. Got nothing. Moved to Virgin Media and had fault free service ever since. It really isn’t that hard to keep customers happy. 20yrs with BT, never again

  • hassyafc Hassan Hassan (@hassyafc) reported

    @virginmedia Just got a update that will be fixed tomorrow at 2pm this will on on for weeks total loss of confidence in your service heading into day 5 #virginmediadown #poorcustomerservice #poorservice @richardbranson

  • kathkuz katherine kuzniarski (@kathkuz) reported

    @virginmedia Unfortunately not. The calls cost me nearly £70 and the answer I was left with, was that Virgin would rather see me cancel my contract than offer me a solution!

  • Av8trix1 Av8trix (@Av8trix1) reported

    @virginmedia Well, @virginmedia that's all very well but I enjoy @CNN at the very least you should be reducing your prices to package holders by the price it would cost to stream CNN. The same goes for the loss of the Fox TV channel, now I will never find out if Gibbs is OK (NCIS).