Virgin Media

Virgin Media Outage Report in Stockport, England

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The latest reports from users having issues in Stockport come from postal codes SK2, SK1, SK5, SK4 and SK7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stockport, England 01/14/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Sale, Bury, Stockport, Macclesfield, Bolton, Stalybridge, Altrincham, Wilmslow, Salford, Dukinfield, Hyde, Irlam and Knutsford.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomOldham E-mail
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

  • CityWookie CityWookie (@CityWookie) reported from Urmston, England

    Impossible to arrange a house move with @virginmedia ! So far website doesn't work. So they tell you to use the contact us chat, which I've sat on for over 4 hours without a response. I've also tried calling, so far more than 3 hours no response or cut off 😡 #poorservice

  • brollybruce Bruce (@brollybruce) reported from Knutsford, England

    @virginmedia Complete disaster - can you please look on the account and sort out the problem - you have all the authority from the client

  • clareyocs1 Clare (@clareyocs1) reported from Salford, England

    @AdumF @virginmedia I know Salford had a problem yesterday or day before.

  • brollybruce Bruce (@brollybruce) reported from Dunham Massey, England

    @virginmedia Trying to contact him now - it’s tricky but I’m sure you would want to step in and prioritise an issue which is of your own making and leaves someone for 2 weeks bereft

  • leannt1984 Leann (@leannt1984) reported from Salford, England

    Hi @virginmedia for several days I’ve been messaging you trying to move my services to another address. You can’t speak to anybody, and nobody replies to my messages! Appalling service! I will want reimbursement for the days that my services won’t be available at my new property

  • robtomlin1 ROB TOMLIN (@robtomlin1) reported from Sale, England

    @virginmedia for the past 18 months I’ve paid £99 a month for the oomph package, just been told it’s going up to £139 a month for same package yet new customers get it for £89 a month! How can you justify this ? Don’t want to leave but no help from customer services

  • simonandrebecca Simon Nadler (@simonandrebecca) reported from Manchester, England

    @virginmedia I’ve tweeted you 3 times now without a response. Hopefully this is 4th time lucky! Please could you assist me with my issue? If you’re not bothered, I’ll take my business elsewhere

  • brollybruce Bruce (@brollybruce) reported from Dunham Massey, England

    @virginmedia if your disabled pal has had an installation of yours which has been a disaster from A to Z and he’s having to wait yet another week for an engineer - how do I help him get the priority remedy he needs ? #askingforafriend obviously

  • j_roddy Jane (@j_roddy) reported from Urmston, England

    Why is @virginmedia so appalling? Broadband been off for 48 hours,but they manage to take their monthly payment without a problem which gets more expensive each month..if your thinking of virgin think again!

  • j_roddy Jane (@j_roddy) reported from Urmston, England

    @lIPJIl @virginmedia WFH and self employed with no WiFi...can’t get through to them only automated service...maybe invest more into the company rather than pay your shareholders fat bonuses!

  • MalbiffaSwann Mal Swann (@MalbiffaSwann) reported from Cheadle Hulme, England

    @virginmedia need some help guys got a constant flashing green WiFi light on my hub and I have tried everything to solve it switched off rebooted checked connections everything getting frustrated now. It’s been on for 3 days now

  • AjayPatel1000 Ajay Patel (@AjayPatel1000) reported from Stockport, England

    @virginmedia never mind the show, my broadband has been down all day and it’s impossible to get hold of anyone at VM. Please get in touch ASAP.

  • nursesleague Bolton Nurses League (@nursesleague) reported from Bolton, England

    @virginmedia can you confirm whether there are any broadband issues in the Bromley Cross area of Bolton as my internet went down at 6pm last evening and will still not connect

  • MissVerryCherry Verry Cherry 💋 (@MissVerryCherry) reported from Salford, England

    @virginmedia I can’t believe how shocking your customer service is ....

  • rachaelmcnally rachael mcnally (@rachaelmcnally) reported from Salford, England

    @virginmedia what a rubbish service. Trying to request for package to be moved but can’t speak to a person. Now want to cancel....still can’t speak to anyone 😡 terrible service......answer the phone!!!! Been sat on hold for 3 hours

  • LunaWitchBitch Laura Lou (@LunaWitchBitch) reported from Manchester, England

    @virginmedia I have been trying to get through to your customer service for the past 2 days - I need to speak to someone urgently.

  • joemoonblue Joemoonblue (@joemoonblue) reported from Stockport, England

    @virginmedia My router stopped working and no one from Virgin would help I lost my mind and ended up in a mental hospital

  • LunaWitchBitch Laura Lou (@LunaWitchBitch) reported from Manchester, England

    Yet AGAIN my broadband connection has gone. @virginmedia this is every single month, multiple times a month and I get old nothing but 'try to reboot your router' every single time. The amount of complaints on twitter alone jusy goes to show how poor your service is.

  • EmmaRobbo_ Emma Roberts; (@EmmaRobbo_) reported from Bolton, England

    @virginmedia is there issues with the wifi?

  • mason458 Michael May (@mason458) reported from Middleton, England

    @MickFerry @virginmedia Infuriating. We are going through it at the minute. They want £120 of us a month as a valued customer and a NEW customer gets same package £50 less.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ipa1869 Scunnered by SNP inaction & Sturgeon. Republican. (@ipa1869) reported

    @virginmedia how do I get through to technical support, to someone who speaks and understands English? My 2G Wi-Fi has stopped working, so my smart plugs won’t work. I can’t connect to 2G Wi-Fi, I’ve ‘forgotten’ the network and set it up again but it won’t connect. Password ✅

  • andrewbowes Andrew Bowes (@andrewbowes) reported

    @virginmedia I'm getting frustrated with you now. I'm a new customer who allowed you a month to resolve my problems. I'm told to call customer services, I do, I get passed from pillar to post and then cut off. Can I have a direct contact number please? I have a complaint ref.

  • Ange97597045 Ange (@Ange97597045) reported

    @virginmedia We've spoken to sky and the cancellation has already gone through so can't be reversed.They told us to get back in touch and see if anything can be done due to my husband's medical issues.

  • daphnematthews Daphne Matthews Whelan (@daphnematthews) reported

    Anybody know anything about Virgin media mobile phone network?

  • Susanknight2S susan knight (@Susanknight2S) reported

    @virginmedia I have other appointments today this is really bad time keeping

  • yonis_mahamoud yoni (@yonis_mahamoud) reported

    @virginmedia When you will send I tell already through the phone and you told me that you would email me. I didn’t receive any email. If the price increase go through in April I told him already end March I’m not longer virgin media customer and I do not have any charge to pay to you

  • Ange97597045 Ange (@Ange97597045) reported

    @virginmedia Hi we were supposed to be having virgin installed today but the engineer is saying we need new lines installed and a new box outside. We have been given a date for 1st March. Our sky goes off this Wed. My husband's heart machine and lifeline emergency box is connected to the wifi

  • AnchorGamingUk AnchorGamingUK (@AnchorGamingUk) reported

    @virginmedia I understand but this has been going on for months and months and months by now. We have the 1gb download speed package and currently are unable to use what we signed up for. @virginmedia I expect our account to be credited/compensated going forward until the issue is resolved.

  • Sharon38108568 Sharon (@Sharon38108568) reported

    @virginmedia I have been trying to contact an actual human to resolve my buffering and loss of Internet connection. To no avail. I have the old hub and would like an engineer to visit and upgrade my hub. Kids can't connect to WiFi. Please help!!

  • 100voicess Lauren Towers (@100voicess) reported

    @virginmedia I used to work in retentions, never took me an hour in live situations for a single site. Due to you know, wanting to retain the customer. If I couldn't deal in a timely fashion an account was passed to someone who could.