Virgin Media Outage Report in Stockport, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Stockport come from postal codes SK2 , SK6 and SK4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bolton, Macclesfield, Ashton-under-Lyne, Buxton, Timperley, Oldham, and Salford.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 53 minutes ago |
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Internet | 9 hours ago |
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Internet | 1 day ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
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Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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Natalie Johns (@natalie_19851) reported from Salford, England@17mxmi @jamaican__kidd Virgin media is shit too
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Ash Kapriyelov ๐ฎ๐ฆ๐ (@ash_kaprielov) reported from Salford, England@virginmedia I was on hold for over 45 mins just now. Had to hang up.
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Jayne Brindley (@dizzys_girl) reported from Stockport, England@virginmedia called to obtain a new router for broadband, 12 mins to get to speak to a human then placed me on hold & never comes back. Ring back again & get told I will be charged, request to speak to a manager who when I say I will go elsewhere, asks me to hold then cuts me off
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ponddonkey (@ponddonkey) reported from Ashton-under-Lyne, England@virginmedia this is terrible service. If it's not tv it's the internet that goes down. This is the last straw. You have lost a customer.
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Oggy The Ghost (@OggyGhost) reported from Stockport, England@virginmedia Yes no itโs not listed reset box and checked connections and still down
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Rich ๐ (@richtimperley) reported from Sale, England@unit_1974 @virginmedia We have exactly the same issues. Blinking frustrating ๐ค
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Anthony Cadman ๐๐๐๐๐๐๐ (@Cadders1968) reported from Manchester, England@HayBulbs @TheMontyDon @virginmedia Exactly the same happened to me, really annoyed when I came to watch it this morning, @SkyUK Had this issue solved years ago.
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James Mayo (@JamesMayo_) reported from Manchester, England@virginmedia Doesnโt say their is any problems with the internet no, and no Iโm with EE
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Anthony Cadman ๐๐๐๐๐๐๐ (@Cadders1968) reported from Manchester, England@TheMontyDon Watched my @virginmedia recorded @GWandShows this morning, started with that lovely lady talking about her roses, so annoyed, iPlayer here we come. @virginmedia why can't your box adjust the recording times when a series link show starts at a different time, happens a lot v poor.
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James Mayo (@JamesMayo_) reported from Manchester, England@virginmedia Yes I have, also reset it a few times and itโs still been down for a few hours now
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John Grimshaw (@LeanintoDesign) reported from Oldham, England@virginmedia today your customer service team delivered terrible service to us in comparison @Apple were top notch and told us what was wrong and what @virginmedia had to do to fix the problem. When I explained this they hung up on me. 3 times today. #shitservice
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Steven Woodside (@woody0702) reported from Bolton, England@virginmedia why does your broadband never work between 5am and 7:30am in #Farnworth Surely this a poor service as things are not never working... If there are works why does your website never update to say so
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Yoni Weisberg (@yoniweisberg) reported from Urmston, England@SamMcGuire90 @GraemeKelly1 @virginmedia @SkyUK Never had any issues with Virgin media, but I do run it as a modem and use Google WiFi around the house.
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Jon Samuel (@djleumas) reported from Urmston, England@virginmedia shockingly bad customer service for the last 3 days trying to sort an issue with 2 different orders and being told for 2 of those days that we donโt exist. Now means we have missed out on the deal we really wanted. Please can our issue be sorted.
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John Grimshaw (@LeanintoDesign) reported from Oldham, England@virginmedia It was for an iPad and was a straight swap for an old virgin SIM, your customer service didn't understand that it wasn't a phone I was using. Apple knew within seconds what the issue was, I told your team and they said they were lying and I didn't know what I was talking about ๐
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James Mayo (@JamesMayo_) reported from Manchester, EnglandNo data on my phone and ******* @virginmedia internet has been down all morning ๐คฌ
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John Grimshaw (@LeanintoDesign) reported from Oldham, England@virginmedia It's far too late for that, after getting no help from your team on 3 separate calls @Apple stepped in on call 2, found your APN settings for us and we sorted it out for you. You owe them a high 5 and a hug, and a training session for your customer service team.
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Ana Stewart (@withloveanax) reported from Sale, England@virginmedia is the absolute worst! Still no call from a supervisor regarding the mess their engineers made on my property and no compenstation given, 4 weeks later still waiting... say no to virgin media guys
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Oggy The Ghost (@OggyGhost) reported from Stockport, England@virginmedia what the F is going on again with the bloody broadband 4 days after the last time it went down so much for a stable reliable service ๐ก๐ก๐ก
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John Grimshaw (@LeanintoDesign) reported from Oldham, England@virginmedia @Apple After telling us on call one that's what the problem was. Well done @Apple.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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๐๐๐๐๐๐๐ (@Kalione_) reportedFirst bill ยฃ46. Second bill ยฃ51. Third bill ยฃ56... @virginmedia care to explain this? I look at my bill breakdown and it shows nothing different. If my bill goes up again I will just cancel my direct debit and find another provider
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Mei (@Mai27893087) reported@virginmedia down once again this week and completely this time. Absolutely ridiculous, sort yourselves out and stop ripping people off for **** service ๐ก
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Donna Harris (@DonnaHa03969751) reported@virginmedia Morning, please please tell me what is happening in the DA7 area? Nothing, no broadband, no phone and no TV since 2pm yesterday. Schooling and working from home. Canโt get any response from your customer services. Hung up on us yesterday. Issues for weeks
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David JS Dawkes-Hall ๐ (@statto95) reported@virginmedia Yes we're still having issues... Time to find another supplier.
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Milly (@manlikemilz) reported@virginmedia Iโve tried all that and Iโve contacted customer support several times. They donโt do anything. The speed is so slow on my WiFi. Is this what Iโm paying ยฃ50+ a month for?
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Chris Green (@thedogman_918) reportedAnyone else have ongoing issues with @virginmedia charging the wrong price on bills, month after month? I'm sick of having to call up, to be told the issue is sorted (and refund added) only to be overcharged again the following month. Absolute joke.
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Folksman/Faithfulgrips (@Folksmann) reported@virginmedia @Jukeyz Since you want to help, fix my internet. Absolute joke always going off and on
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Dr Jasmeet Bindra (@chdkidaizy) reported@virginmedia I have forgotten my password from 6 years ago, the 'special word' too! The hint you sent in the mail is doing nothing to jog my memory. Can't pass security to complain about double payments getting through! Your sign in system is shambolic! ๐ญ๐ญ๐ญ๐ญ๐ญ๐ญ๐ญ
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JuyeyDoodles ๐ฆ (@JuyeyDoodles) reported@TwinklinPixi3 Worst timing. Blinking Virgin Media! Watched now ๐ฑ
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Liams Transportation ๐ (@LiamsTransport1) reported@Coastway_Will I shall never moan about virgin media again ๐ฌ