Virgin Media Outage Report in Stockport, England
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The latest reports from users having issues in Stockport come from postal codes SK7, SK4 and SK2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Salford, Bolton, Dukinfield, Hyde, Irlam, Wilmslow, Oldham, Altrincham, Sale, Knutsford, Macclesfield, Stalybridge and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Stockport |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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Adam Yates 🐝
(@AdamMYates) reported
from
Sale, England
@virginmedia numerous broadband issues, been on to your tech team now for the 3rd time this morning - apalling service and now being told to wait 2 days for a fix 🤬
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Cray Mac
(@CM_Manc) reported
from
Oldham, England
@virginmedia internet down nothing working please help.
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David Brice
(@globalholidays) reported
from
Cheadle Hulme, England
@virginmedia. Terrible service in my area of sk7. Service goes down every afternoon. Your customer service people don't understand what's going on. #shambles #notgoodenough #getitsorted
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Morris
(@Mozza0705) reported
from
Oldham, England
@virginmedia my WiFi is so poor and only getting half of what I should. Also the WiFi is non existent in the kitchen. Never had this problem with @skytv broadband. Poor.
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia what a **** system updated card details and now have to wait 24 hrs to buy a film FFS!!! Really !!! It 2020 for gods sake!
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Cray Mac
(@CM_Manc) reported
from
Oldham, England
@virginmedia It saying my postcode is invalid for some reason. A neighbour has said his is down too apparently a virgin team have cut through the fibre whilst doing repairs. Nobody can come till Saturday which is a joke I have 2 young children 1 that cant access her schoolwork. Nightmare.
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
I have spent over six hours this week contacting @virginmedia about my broadband service and yet to have a resolution or consistent story on what is wrong. #virginmedia #virginmediafail
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
I’ve just been told by a supervisor.@virginmedia that there is no point me raising a complaint b/c the complaints department will not get back to me. #virginmedia #fail
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
I spoke to a helpful engineer from @virginmedia on Wednesday afternoon. Got a text confirming a visit on Thursday 12-4pm, then #virginmediafail no one turned up. No improvement of service. #virginmedia.
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Steven
(@Smrandall76) reported
from
Salford, England
hi @virginmedia Nice to see as a current customer you want to charge me almost 25% more than a newbie for less stuff. Rubbish that
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Louise Woodman
(@louise_woodman) reported
from
Oldham, England
@virginmedia absolute disgraceful service. WiFi went off Sunday. Engineer came Wednesday and said it was fixed. Neighbours WiFi off. Came today messed with a box on the street and now it’s off again. Customer service said they’ll come again Monday. A week with no WiFi!
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
Not helped me as broadband service fails everyday #virginmedia #virginfail.
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Georgie ✈️🌍
(@GeorgieMilli95) reported
from
Oldham, England
@virginmedia I have been trying very contact number I can find for virgin but none of them are letting me through because I don’t have an account number. I have an issue with a recent order so only have an order number. I’ve tried to live chat but waiting ages to get through!
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Marie Pattison
(@seeninthestreet) reported
from
Manchester, England
For goodness sake @virginmedia you’d think you’d wanna fix this for my vicar who regularly crashes out of a church service and is a bad advert for you to his entire congregation.
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
A friendly engineer from @virginmedia unexpectedly came round today. - looked at bbband issue, ran some tests, waited for said time of normal bband crash. Nothing happened. Leaves, 15 mins later - outage occurs! Ring him, tells me spoken to network people and is following up.
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
Yes there’s lots of other #virginmedia customers on the community forum who are also suffering from limited service. Thanks for ensuring I don’t feel alone.
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
@virginmedia It’s 24hours since I was told engineers would phone me about my bband problem. 72 hours since they failed to attend an appointment- what’s going on #virginbroadband #virginfail
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Cray Mac
(@CM_Manc) reported
from
Oldham, England
@virginmedia I spoke directly to the engineers that were working and they have fixed the problem now thanks
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
@virginmedia Hi @virginmedia it’s happened a little earlier today. Broadband Outage at 14:11!
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Mia Grace
(@miagracee6) reported
from
Wilmslow, England
Is anyone else’s internet playing up this last half an hour.. virgin media r a pile of **** #virginmedia #wtfisthis #shiteinternet
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex M-C
(@alexmc4) reported
@virginmedia my broadband connection is playing up. One part of your website tells me there are no issues in my area, the other part tells me there are, which is it? I'm in E16
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Jagga Singh
(@jagga_singhgill) reported
@virginmedia Have had issues with connection stability since early April/May. Have gone through customer service and the forum team where it has been difficult even getting the issue acknowledged. Turns out it's because our area has/is over-congested and VM is our only fibre option.
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Jagga Singh
(@jagga_singhgill) reported
@virginmedia They have not. I've had a very bad time with the complaints process. My complaint has not been redirected to the 'resolutions department' nor been reviewed by a senior manager. I've been told to leave virgin media by the forum staff. I've documented this on the forum/offline.
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Eamonn Murphy
(@ussomega1) reported
@virginmedia So are you actually working on an issue in kildare area that's causing a problem for customers or is the box I have broken
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Customer Service
(@vmbusinesshelp) reported
@BeckyPage @vmbusiness Hello, i am sorry to hear that, unfortuantely this is the only way in which to contact the team to support with this for you, by calling them on 0800 052 0800 and then option 3, when they are not on the chat service.
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JohannaRoberts
(@Johanna99198240) reported
@virginmedia No contract sent this was done by phone while I was trying to sort WiFi out. Received bill phoned on Saturday to be told nothing can be done!! Not willing to help me
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Abby Harris
(@AbbyHarris20) reported
@virginmedia Sure, a member of public can help, what am I paying £42 a month for if I'm just going to be fobbed off when raising an issue to the company where the issue lies with. This is why so many people are dissatisfied with the service
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Stella Hartley
(@stellahartuk) reported
@virginmedia Lost the will to live after an hour on phone, boring hold music, 4 different customer service advisers and being cut off twice. What’s your excuse?
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Glenn Milieu
(@leftnotlabour) reported
Do not fall for the scam where someone claiming to be from your internet provider - in my case Virgin Media - phones saying they've detected a problem on your router and offering to fix it.
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Kieran
(@kieranbaker1998) reported
@virginmedia Internet down again today... Will wait a bit to see if it comes back. Our internet is actually fine 99% of the time.