1. Home
  2. Companies
  3. Virgin Media
  4. Stockport
Virgin Media

Virgin Media outages and service status in Stockport, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 4 outage signals in the last 24 hours around Stockport, including 4 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 30, 6:51 PM GMT+1.
  • 48% Internet (48%)
  • 31% TV (31%)
  • 10% Wi-fi (10%)
  • 9% Total Blackout (9%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

The latest reports from users having issues in Stockport come from postal codes SK2 , SK6 , SK8 , SK5 and SK4 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 30: Problems at Virgin Media

Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Oldham, Bolton, Wilmslow, Salford, Sale, Macclesfield, Ashton-under-Lyne, Altrincham, Stalybridge, and Buxton.

CityProblem TypeReport Time
Manchester TV 31 minutes ago
Manchester Internet 6 hours ago
Stockport Internet 12 hours ago
Manchester Internet 20 hours ago
Manchester Internet 1 day ago
Oldham Internet 1 day ago

Nearby cities with recent reports

Manchester

33 recent signals

31 minutes ago
Oldham

3 recent signals

1 day ago
Bolton

1 recent signals

2 days ago
Wilmslow

1 recent signals

3 days ago
Salford

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

  • IggyPup7
    (っ◔◡◔)っ 💛 ɪɢɢʏ ᴘᴜᴘ 🧡 🔜 Doggy Weekend 🐶 (@IggyPup7) reported from Ashton-under-Lyne, England

    @PowerBoar @virginmedia @virginhelp they are as bad unfortunately just changed shape … still same poor up to 20wifi devices connection. and they giving customers their hubs they received from others who returned them regardless faulty or not … it’s terrible 😣

  • acailler
    Adam Cailler (@acailler) reported from Manchester, England

    @JournoBird @virginmedia We've had it cut out twice for a few hours, but that was related to the ridiculous heat and they fixed it quickly. I realise everyone will have different experiences 🤦

  • Karamonkey1
    Weirdly even older fan (@Karamonkey1) reported from Manchester, England

    @virginmedia And the sum total of welcome texts I received during my 7 night stay in Jamaica was 189. I never moved from the same hotel. I often got 4-8 texts whilst sat at the same restaurant table or in my room. @virginmedia get your act together

  • Aldehulme
    David (@Aldehulme) reported from Oldham, England

    @virginmedia I need to speak to somebody regarding a broadband problem without you running a check that will cut me off the internet. How do I get past this to speak to a person?

  • Jakes_7
    Jacko (@Jakes_7) reported from Ashton-under-Lyne, England

    @LeedsViking @virginmedia Ignore it mate, like their customer services will your question.

  • nathantalbot
    Nathan Talbot (@nathantalbot) reported from Urmston, England

    (Test) Is anyone experiencing a virgin media Internet outage in B9?

  • StevomacMUFC
    Stephen Mackenzie (@StevomacMUFC) reported from Ashton-under-Lyne, England

    @virginmedia Hi, I’m trying to raise a complaint online but I’m not receiving any acknowledgment. Is there another way I can raise my complaint? Thanks

  • TTPhoebe
    Phoebe (@TTPhoebe) reported from Manchester, England

    Anyone available at @virginmedia please? Your website is shocking for trying to get in touch with customer services / live chat. Thanks

  • SiManM20
    Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported from Manchester, England

    @virginmedia are you down again in M20? Hub flashing red again.

  • Scarlet0Pimp
    Liam 🐀 (@Scarlet0Pimp) reported from Stockport, England

    @virginmedia hello, can you please fix the broadband in the sk11 8aa area once and for all. It was down yesterday afternoon, just gone down today and down last week. Clearly there is some Faulty hardware that needs replacing. How can people work from home with broadband like this

  • Laura_May_Ness
    Laura May (@Laura_May_Ness) reported from Manchester, England

    Hi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?

  • JoshuaBurns
    Josh B (@JoshuaBurns) reported from Manchester, England

    @virginmedia on my second week of being a first time customer with you and my connection has been down for nearly 10 hours now. What’s going on?

  • sharper76
    Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England

    @virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi

  • Rayzor74
    Ray Morgan. NHS💙🇺🇦 (@Rayzor74) reported from Stockport, England

    Good start to the day with @virginmedia informing me my monthly bill is increasing by £15/month and I have until the 17th of April to decide on my options. That is £180 annually. Having been firstly a Nynex customer and a Virgin customer since the takeover think it may be time

  • SandyLindsay
    Sandy Lindsay MBE 🐝 (@SandyLindsay) reported from Sale, England

    Have @virginmedia gone down in South Manchester??? Been kicked off the wifi!

  • bludav_andrew
    👽 (@bludav_andrew) reported from Manchester, England

    @virginmedia Hi, for the 2nd time it appears you’re trying to charge me for a call out when I wasn’t supposed to be charged, I’ve already called once about this and was told it was corrected but it’s happened again? I’ve had to cancel my DD until sorted as due to come out 2morrow

  • _Hill_J
    Jamie Hill (@_Hill_J) reported from Wilmslow, England

    @Defencebrief @virginmedia I, too, am a previous virgin media customer. They put the price up ridiculously. When I asked to renew the contract at the price advertised online, they refused. So I left. At which point I was bombarded with offers. Not a good way of treating customer or doing business.

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia It’s everything connected via Wi-Fi. I don’t have the connect app. I check for service status on your website and it usually says there isn’t an issue, but that doesn’t reflect my service.

  • blokealex
    alex. (@blokealex) reported from Manchester, England

    @virginmedia Complaint is about billing after cancellation, your staff refusing to process my request to cancel and being told a different thing every time I call back… it’s been awful.

  • he_tompkins
    Hannah Tompkins (@he_tompkins) reported from Manchester, England

    @virginmedia my broadband was “delivered” today by Yodel but the package is no where to be seen and wasn’t attempted (I’ve been in all day waiting). I can’t get any help from them, please help!! 😭

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CarryOnGemma
    CarryOnGemma (@CarryOnGemma) reported

    @virginmedia this has gone beyond the pale now. You already know all the issues my dad and I have had for, well, weeks now. Dad had all his recordings deleted and now his new recordings are recording and now, when he’s watched part of something he can’t go back and watch it because it says the recording has failed. This has happened on every recording. It seems to record fine then changes to failed. Get this sorted and get the broadband sorted. How @Ofcom isn’t all over this I don’t know. Pushing people to take the V6 and then a year later this happens. Shocking.

  • futureminds
    Omur Yeginsu (@futureminds) reported

    @TezzaBelle88 @virginmedia Hi, I have frequent problems with @virginmedia I am hoping to do same . They are very difficult and outdated with their services .

  • DavidVaughan5
    Wirtz machine (@DavidVaughan5) reported

    @virginmedia My virgin media phone allows incoming calls but every time I phone out its showing as busy? I cant get through to speak to anyone to fix this?

  • thebeeb_23
    the_beeb_23 (@thebeeb_23) reported

    @virginmedia a little man from virgin media just rocked up at the door to explore opportunities to get our business back. How poor is the customer relationship software that they don’t have on record that pricing, service and delivery was so bog awful I will never go back?

  • Mr_ITellYah
    JFT97 (@Mr_ITellYah) reported

    @virginmedia The issue is it’s not the Tivo box. Also, recording series is not as straight forward like on the Tivo box. None of the features on it are particularly great. Tivo box is just all around better. 360 is a downgrade!

  • Vikk3rs146
    Mark vix (@Vikk3rs146) reported

    @Refan80 @virginmedia Makes me sick mate ..they know the issue and just sit there being dumb and stating the obvious

  • O2
    O2 (@O2) reported

    @j2l_971 Hi it's us from Virgin Media O2. We're sorry about ongoing issues that you're having with your account. If you like we can look into this however we would need to do this in a private chat because we would need more info.

  • markrmifsud
    markrmifsud (@markrmifsud) reported

    @virginmedia Now it's tomorrow 12:00 thats approaching 3 days with no service

  • markenello
    Mark Sutherland * (@markenello) reported

    @BrianNicholso16 @virginmedia Their customer service is appalling, I've told them i am leaving and the date, which is my contract end date so they have sent me a bill for beyond that on out of contract fees

  • spudmagic
    Potato Witch (@spudmagic) reported

    @PeteUK7 @virginmedia Virgin continued to bill me after I switched to another provider, then chased me for £500 of "service" I hadn't had. When I told them I wouldn't be paying it because I switched to another provider X number of months ago, they said "oh yes, we knew that". ******* useless company