Virgin Media

Virgin Media Outage Report in Stockport, England

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The latest reports from users having issues in Stockport come from postal codes SK2, SK1, SK7 and SK4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stockport, England 12/22/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Stockport, Macclesfield, Salford, Bolton, Dukinfield, Hyde, Irlam, Wilmslow, Altrincham, Sale, Knutsford, Stalybridge and Cheadle.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomManchester Wi-fi
United KingdomOldham Internet
United KingdomManchester Internet
United KingdomManchester E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

  • Orko77 Jenny (@Orko77) reported from Manchester, England

    Hi @virginmedia, my neighbours and I are all having connection problems today but when one of us managed to speak to someone, was told that it all looked fine and is having a virtual technician calling. Seems a bit pointless if we're all struggling?

  • DannyMcCann9 Danny McCann (@DannyMcCann9) reported from Bolton, England

    @virginmedia Refund please.... £26.00.... quality is crap...

  • CoZWeLL CoZWeLL (@CoZWeLL) reported from Bolton, England

    @virginmedia @SkySportsBoxing chance of sorting the **** picture we’ve paid £26 for out? Cracking and cutting out constantly.

  • leehow2 Lee Howarth (@leehow2) reported from Urmston, England

    @virginmedia I want my money back this is awful it's unwatchable #JoshuaPulev

  • JiriKPinnock J K P (@JiriKPinnock) reported from Manchester, England

    @immihepburn @virginmedia I few for you, same happened to me as well. After 40 mins on the phone , charging me £8 to call customer number, their staff put the phone down on me . TERRIBLE SERVICE

  • 1sophiereynolds Sophie Reynolds (@1sophiereynolds) reported from Cheadle Hulme, England

    @virginmedia Yes, I checked online and there are outage issues in the area. However I was sent a text saying it had been resolved yesterday, but it is still not working this morning!

  • Daveyb1974 David Bryden (@Daveyb1974) reported from Urmston, England

    @virginmedia This is the exact type of poor service I received when I called customer service. The package I am currently on is £89 for a new customer, but £129 for a loyal customer. The response back was “that’s all I can do”. Your response is almost as bad “don’t like it, raise a complaint”

  • Poetech3 Poe{t}ech (@Poetech3) reported from Bollington, England

    @virginmedia Yes, someone to tell me what happens when there’s no cable to pull (your website said service was available). Waited in, engineer just drove off without any explanation. Had to spend hours at call centre. Want install to happen but can’t understand process & no one will explain.

  • blandsteve Steve Bland (@blandsteve) reported from Knutsford, England

    @virginmedia Yes. No issues identified.

  • JiriKPinnock J K P (@JiriKPinnock) reported from Manchester, England

    @virginmedia That’s different scenario on my bill, why I’m charged to call your Customer Service line

  • Kennicus7 Charlie SB 🐝 #33 /// (@Kennicus7) reported from Bolton, England

    @virginmedia paid for boxing and the signal keeps going

  • tgomez7 gomez (@tgomez7) reported from Sale, England

    @virginmedia I have been trying to cancel my account for over a week now. 5 calls made and still nobody has been able to help me. This is an absolute joke!! Please tell me how I can do this in writing?

  • garethlongley Gareth Longley (@garethlongley) reported from Salford, England

    @virginmedia what the hell is going on with your internet!? I’ve been holding to get through to your customer service department for almost an hour now (after being cut off twice!). I’m ready to cancel this AWFUL service!

  • JiriKPinnock J K P (@JiriKPinnock) reported from Manchester, England

    @virginmedia So me as a customer who don’t know this information, and searches your customer number after you don’t provide your services, been kept 40mins on phone line and then get phone put down from your staff. Brilliant!!!

  • wesgrundy Wes Grundy (@wesgrundy) reported from Bredbury, England

    @virginmedia what’s going on with the quality of the picture? Scrambling and constantly broken. Please sort.

  • katiem8y Kate McLean (@katiem8y) reported from Poynton, England

    @virginmedia how long do we have to do without internet while you upgrade our service!! Have now spent two days tethered to my phone trying to do business calls! It’s NOT acceptable to be doing this in the day! 10.25pm been off since 9.30am! 😡😡

  • SarahCassidy Sarah Cassidy 🐝 (@SarahCassidy) reported from Manchester, England

    Anyone else who gave their details to track and trace suddenly being spammed with fake email accounts, and bombarded with phone calls from fake VirginMedia/BT claiming broadband speeds are up and down?

  • salpea77 Sally pickford (@salpea77) reported from Stockport, England

    @virginmedia code v210 on the tv how can I get help for this??

  • Whosyourdaddy19 Danny Peacock (@Whosyourdaddy19) reported from Manchester, England

    Wow @virginmedia your standards of customer service have gone downhill this year.. All for the understanding of pandemic but even after the average wait of an hour to talk to someone to be cut off 4 times now and let down multiple times with guarantees is just not the normal!!

  • ggfeb62 geoff george (@ggfeb62) reported from Oldham, England

    @ChadWeather @virginmedia I am of the opinion that Virgin Media just gives lip service to its customers takes their customers money without fixing any of their customers issues or concerns 😟 I pay a substantial amount each month.... What for they say go online....reboot no change 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Gaynor1202 Gaynor (@Gaynor1202) reported

    @virginmedia your online help does not resolve my issue! I want to speak to someone but all the links take me round in circles! Even when I got to a contact number it was automated, did a check then ended the call. I have reset my hub. The WiFi does not work and I want it fixed!!

  • MackAlexandra Alexandra Mack (@MackAlexandra) reported

    @virginmedia is there an issue with your contact number the call just keeps dropping? I’m calling 0345 454 1111 please advise

  • resilientwoman8 Meridon 💙 (@resilientwoman8) reported

    @virginmedia Your service is atrocious. After being on hold for 1.5 hours and transferred to 3 different departments because no one knows who deals with what, I just get cut off. Your website isn't helpful either. 🤬🤬🤬🤬🤬🤬🤬🤬🤬

  • seasidings Seasidings (@seasidings) reported

    @virginmedia I live in the CT21 area, why is it without fail my internet drops out between 12 and 2 pm every single day and you now want to increase my bills to supposedly ‘enjoy the service’ which right now is not working again🤬

  • itsnisi_ nisi (@itsnisi_) reported

    @virginmedia I checked before the call and it said everything is fine but on the call the guy said different and he was rude and wouldn’t help me/fix the issue or anything at all because I’m not the bill payer but I didn’t want any information just for the issue to be alerted and fixed asap

  • Timthemix Tim Walton (@Timthemix) reported

    @virginmedia The 150 contact number is continuously unobtainable and has been since this morning. I have tried your other contact method to no response this month, this is really poor customer service following a call where promises were made back in October!

  • bigwillystyle81 w (@bigwillystyle81) reported

    @virginmedia Never

  • ClareWa25480750 Clare Walker (@ClareWa25480750) reported

    @Mas_A94 @virginmedia I totally agree. This level of "customer service" is laughable..I've tried to get help now for two weeks. And the answer is I have to keep posting on a forum....

  • jessmr91 jessica rowley (@jessmr91) reported

    @virginmedia been trying to contact you for months now about lower my bill or cancelling due to affordability. Any help? Been on hold for an hour already 😭🤬

  • RusssWRLD Russ (@RusssWRLD) reported

    @virginmedia Yes I have it still says I have no issues. Could you DM me instead please