Virgin Media Outage Report in Stockport, England
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The latest reports from users having issues in Stockport come from postal codes SK2, SK5, SK4 and SK1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockport, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Oldham, Sale, Bury, Macclesfield, Bolton, Stalybridge, Altrincham, Wilmslow, Salford, Dukinfield, Hyde, Irlam and Knutsford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Total Blackout | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia how long do you expect customers to wait for a customer advisor to answer the phone - currently been on hold for 32 minutes and counting #customerserviceatitsworst #virginmedia
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia Only problem reported on website is inability to manage TiVo box via website. Not the problem I’m experiencing. #answerthephonevirgin #shitecustomerservice
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BBird
(@bizzarebird) reported
from
Bolton, England
@virginmedia Restarted twice, no problems with Internet at all. It started randomly on Monday night I thought it was going down but no it's like its telling me Internet is working but no thanks. Router is stuck where it is next to TV don't want flashing x
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Marcbbz
(@marcbbz) reported
from
Manchester, England
@virginmedia Third time this weekend trying to get through to the retention team. I’ve spent a total of 1hr and 37mins on hold and still not spoken with a human being. And you wonder I want to cancel my subscription.
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Tracy.💗. &hubby.😍 x
(@tjane44) reported
from
Middleton, England
@virginmedia still need help..phoned up, rude female.answered no help..text no answer.
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woodsa
(@danielpwood1) reported
from
Salford, England
@RockcliffeFiles @virginmedia Me to, my work has a high proportion of Indian colleagues who I generally rate highly but a lack of understanding of the conversation and an inability to deviate from script to provide reasonable customer service is totally unacceptable.
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Victoria. 🐝
(@baabaa89) reported
from
Bolton, England
@virginmedia No issues and my box has no issues after running a test, but it still loses connection regularly.
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia I’m trying to report a filter on my tv service. Have reinitiated the call as no answer after 40 minutes. It’s disgraceful!
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Mike Cairns
(@19Mikey67) reported
from
Salford, England
@mcrcoffeeaddict @virginmedia Yeah, no problem. Virgin have been shit for ages.
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
When you have 1001 things to do, Uber slow internet (yes @virginmedia I’ve tried switching on/off etc but still feel like I’m on dial up) and still haven’t a call time for job tomorrow is making me a proper grump #mondaythoughts #MondayMotivaton #MondayBlues #MondayMood
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Ryan
(@Listuuh) reported
from
Manchester, England
@virginmedia It’s down again sort it out
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@richardbranson do you know I’ve been on hold waiting for a customer service advisor from virginmedia for 38 minutes. #shitecustomerservice @virginmedia
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Victoria. 🐝
(@baabaa89) reported
from
Bolton, England
@virginmedia We have been experiencing issues with our hub. We often lose connection and then the connection is not very strong at all when connected. This has been happening for a couple of weeks. Please advise further.
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christina wareham
(@chrissy__w) reported
from
Ashton-under-Lyne, England
@virginmedia is there a broadband issue in OL7 area. Service running slow
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Ryan
(@Listuuh) reported
from
Manchester, England
Anyone else on virgin media and the internet is down in your area
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Greg R
(@juiceterry87) reported
from
Oldham, England
@virginmedia @wendyjhunter It should be free anyway, if you're promising a service you're responsible for fixing any fault with it
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@AdamProcter1995 @virginmedia Doesn’t surprise me Adam. They don’t care. @richardbranson he’s got our money so we can get shit service now. #virginmedia
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia Could you confirm how to book a techie visit as I can’t actually get through to customer service. @richardbranson #shitecustomerservice #virginmedia
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Karl
(@MrKarlEdgar) reported
from
Stockport, England
@virginmedia @Virgin_Victoria First time I used the box upstairs in the bedroom it wouldn't download the software , the wifi from the router is awful everything drops out, if I'm honest the service is terrible, got sold virgin at my front door hyping it up and its poo
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colin paul henstock
(@beefstock3) reported
from
Manchester, England
@virginmedia its been a week now and its taking the mick as i pay over £100 a month for this so called service so please sort it.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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sanjkn
(@sanjkn1) reported
@virginmedia I’m trying to cancel an order, your website isn’t easy to navigate. Please advice how do I cancel an order?
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Love2knit4love
(@Love2knit4love) reported
@virginmedia I have already went through these & getting nowhere !! Been a customer for nearly 30yrs but it’s becoming obvious customers that have a problem are not wanted
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Ayurveda TV
(@loveayurvedatv) reported
@virginmedia So far we’ve had an automated text, asking if we want help. Yes! No phone call. 24 hour response time you promised has passed.
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Courtney Field
(@FieldCourtney) reported
@FieldsHighbury @virginmedia No, but @ThreeUK coverage is terrible from Angel to Highbury Fields
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Spyros
(@Spyro_84) reported
@virginmedia Also emphasis on the “try” in your response. That’s what I’ve been doing trying and getting nowhere. Clearly you don’t have much confidence in your own support team as you ask customers to try and clearly fail and you do this knowingly.
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Chrispin Griffiths
(@Salonekid) reported
@virginmedia I have been trying to cancel my account, but you are making it very difficult for people to do so. Please cancel my account with immediate effect—account number 616565006. Thanks
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Anastasia Demetriou
(@anaagdagd) reported
@virginmedia @Ofcom your service is appalling- internet drops out daily. Reading your Twitter page; this clearly affecting a huge proportion of your customer base. Your customer service is non-existent. In my area you’re the only “suitable” provider- my hands are tied!
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Love2knit4love
(@Love2knit4love) reported
@virginmedia I only have a mobile & it’s not on Virgin network so the cost to call is too much. Why did the person this morning spend ages having me check everything to just disappear , then when I tried to find out what’s happening I got that message. I am seriously considering moving to Sky
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HP
(@hp_lifelive) reported
@virginmedia Hello - Please assist. We do not have the set top box working for more than a month now. Calling up call centre results in long waiting time but no resolution
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Matt
(@Matt14016816) reported
@virginmedia I've done all that. I have contact customer support and they were due to call me back within 2-3 working days.... That was 5 working days ago... Can't even replace equipment when I can't talk to anyone to sort the problem or make a request.