Virgin Media

Virgin Media Outage Report in Stockport, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Stockport come from postal codes SK2, SK5, SK4 and SK1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stockport, England 01/27/2026 15:00

January 27: Problems at Virgin Media

Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Cheadle, Manchester, Salford, Oldham, Hyde, Bolton, Buxton, Stockport, Sale, Bury, Macclesfield, Stalybridge, Altrincham, Wilmslow and Dukinfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomCheadle Internet
United KingdomManchester Internet
United KingdomSalford Wi-fi
United KingdomOldham Wi-fi
United KingdomManchester Internet
United KingdomManchester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

  • MJ_Humphries Martin Humphries (@MJ_Humphries) reported from Wilmslow, England

    @virginmedia But you will appreciate that I have zero confidence that you will resolve the issue as a web chat is no different to the numerous other phone calls we have made.

  • MJ_Humphries Martin Humphries (@MJ_Humphries) reported from Wilmslow, England

    @virginmedia Numerous times, and they are simply obstructive and unwilling to sort the problem. I'm appalled by the service quality.

  • MJ_Humphries Martin Humphries (@MJ_Humphries) reported from Wilmslow, England

    @virginmedia No, there's nothing to discuss. You have broken your terms and conditions by not sending the money you owe. Just send the cheques.

  • MJ_Humphries Martin Humphries (@MJ_Humphries) reported from Wilmslow, England

    @virginmedia I'm not typing out everything, having repeated myself for the last four months. See a/c 594717402 (area ref 20) for details. Customer service promised to call 30 mins after our latest conversation today. No call, 7 hours and counting. Just send the cheques!

  • markroberts0007 Mark Roberts (@markroberts0007) reported from Salford, England

    @virginmedia hi there, we’ve had internet issues since we went to sleep last night. We live in m30. There is a flashing green light on the box, I’ve been on your website to try and reset the box etc. Have you any idea what’s going on?

  • andy4321 Andy Collier (@andy4321) reported from Stockport, England

    I'd never switch broadband to @virginmedia after hearing about their unfair charges on @joelycett #virginmedia

  • MJ_Humphries Martin Humphries (@MJ_Humphries) reported from Wilmslow, England

    @virginmedia I understand you can't take a request. Can you pass this on to customer service, and to someone with the authority to issue cheques?

  • chrissy__w Chrissie (@chrissy__w) reported from Ashton-under-Lyne, England

    @virginmedia when your marketing team ring you and tell you that you have internet issues, advised I didn’t have any issues and the rude call handler just hung up. Rang from 01484313420. Not the best reflection for the company is it.

  • leehow2 Lee Howarth (@leehow2) reported from Urmston, England

    @NOW awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless

  • mrsparto claire partington (@mrsparto) reported from Ashton-under-Lyne, England

    @virginmedia No internet TV or phone again for the 3rd time this week!!! Can't speak to an actual person @virginmedia Shockingly bad service!!!

  • maximuslid Norbert Lad. (@maximuslid) reported from Knutsford, England

    @virginmedia I was advised everytime that the original agreement was correct in the notes and the bill would be amended. Each time it comes through on email it is wrong. And the credit has not been authorised. I'm paying £38 excess in first month as no credit applied. Help.

  • leehow2 Lee Howarth (@leehow2) reported from Urmston, England

    @NOWTV awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless

  • maximuslid Norbert Lad. (@maximuslid) reported from Knutsford, England

    @virginmedia Hi, John sorted the problem, but sky sports HD is still NOT showing. It should be on BOTH boxes. Please fix ASAP.

  • SarahBeePhotos Sarah Bee Photography (@SarahBeePhotos) reported from Ashton-under-Lyne, England

    @virginmedia Terrible as always, you cannot deliver in this area, you’ve promised for a few years now but nothing changes, I’ve had to put us on unlimited data on the phones as the WiFi is not fit for purpose, I am on the highest speed apparently… shocking

  • JiriKPinnock J K P (@JiriKPinnock) reported from Manchester, England

    @virginmedia Does your customer service normally phoning at this time after 8pm from 08000521251?? Asking to verify my account??

  • leehow2 Lee Howarth (@leehow2) reported from Urmston, England

    @NOWHelpTeam awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless

  • MJ_Humphries Martin Humphries (@MJ_Humphries) reported from Wilmslow, England

    @virginmedia No thanks. Why is it so difficult for customer service to make a promised call?

  • SiManM20 Simon Manning (@SiManM20) reported from Manchester, England

    Anyone else on @virginmedia getting that weekly thing when their internet collapses again on a Sunday night? I’ve asked them repeatedly and they deny it but it’s a weekly outage like clockwork #VMSundayOutage

  • johncoxonmedia John E. Coxon (@johncoxonmedia) reported from Salford, England

    @virginmedia Hi. Have reported to you here that independent engineer confirmed my connection is OK but hub 3 is faulty & needs replacing. You advised phone 150 again to book engineer. Your system does not enable that just offers fault trouble shoot txt message.

  • rickcharlesuk Rick Charles Media Services (@rickcharlesuk) reported from Ashton-under-Lyne, England

    @virginmedia fastest bb worst ping 💪🏻

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SaiFullahSoul Sai (@SaiFullahSoul) reported

    Nightmare day. EE’s service went down in my area. Unable to work whilst waiting for my fibre to be installed. Virgin Media installation incomplete due to a faulty cable. Had to call to arrange a site survey after an initial denial of service. Need more big players in telecoms.

  • OoosuJ Josh Stevenson (@OoosuJ) reported

    @virginmedia I am trying to change my direct debit details online but I can't find where to do it. can you help me?

  • AdzGoooner Adam Carrington (@AdzGoooner) reported

    @virginmedia Yes tried everything. Followed all protocols. But it states theres an issue in my area. Then says there isnt but still have issues 3 days later.

  • Briana8007 Briana (@Briana8007) reported

    @Anthondo1970 @virginmedia I had same issue recently until i came across will_tech02 on Instagram. He got my account back. You should contact him for help, he’ll definitely help you.

  • Facium Facium (@Facium) reported

    @virginmedia Yeah, I didn't think to try these things before going public... I've literally done all of these things, factory reset my hub, called two different support lines and been told all services are good. None of it is working. Please dm me.

  • computa_mike Mike Hingley (@computa_mike) reported

    @virginmedia @tonyblews Don't want to shoot holes in your customer service there @virginmedia - but what would a web chat accomplish if you don't have access to accounts? I guess when you say us - you really mean some other department that does have access to accounts?

  • RayDaleyWriter Ray Daley (@RayDaleyWriter) reported

    Heads-up to @Virginmedia customers with V6 box. If you get a C230 error, reboot the wifi. Odds are, like mine, 5G had taken a nose dive. All sorted after a reset. PS. A V6 box shouldn't be getting TIVO errors. Fix that, Virginmedia.

  • BuddLuke Luke Budd (@BuddLuke) reported

    @StephenVanbeck @virginmedia Mines cut off. I’ve reset the router it’s the most inconsistent piece of **** you can buy. Only work if you pay however much extra a month for boosters and even then it’s completely overpriced. Utter bullshit. As soon as the install the new cables in my area I’m cancelling

  • shred_regimen Tabakskollegium (@shred_regimen) reported

    The difference becomes stark from the virgin media consoomer and the chad journo loather. They will goosestep together down the road to the Konzentrationslager while you WTF. And they’ll be totally unaware of how far gone they’ve become

  • Stacey1882 #Manners1973 (@Stacey1882) reported

    @virginmedia your broadband service in RH11 has been absolute pants the last few weeks. 🤬