Virgin Media outages and service status in Stockport, England

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Salford, Manchester, Sale, Oldham, Stockport, Wilmslow, Macclesfield, Bolton, Ashton-under-Lyne, Altrincham, Stalybridge, and Buxton.

City	Problem Type	Report Time
Salford	Internet	3 hours ago
Manchester	E-mail	8 hours ago
Manchester	Total Blackout	8 hours ago
Manchester	Wi-fi	10 hours ago
Sale	Phone	12 hours ago
Manchester	Internet	13 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

• 
  SLT4K 👨🏻‍💻 🇬🇧 (@Slt4K) reported 2 minutes ago from Urmston, England

  @virginmedia / Super disappointed after calling to renew my contract and as an existing customer you can’t offer anything half as good as a new customer. Shocking customer retention strategy 🤯

• 
  Adam🍺 (@MCR_ADM) reported 7 minutes ago from Stockport, England

  Been on a live chat to Virgin Media since 9:30. WFH joys. Not much work has been done. But got my bill down. #CozzieLivs.

• 
  Nathan Talbot (@nathantalbot) reported 8 minutes ago from Salford, England

  Is anyone experiencing a Virgin Media outage in M6 currently? Fibre Broadband is struggling to connect

• 
  Josh B (@JoshuaBurns) reported 9 minutes ago from Manchester, England

  @virginmedia on my second week of being a first time customer with you and my connection has been down for nearly 10 hours now. What’s going on?

• 
  Gemma ≅ (@SimpaticoGem) reported 12 minutes ago from Walkden, England

  Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

• 
  johnsonhomes (@johnsonhomes2) reported 15 minutes ago from Sale, England

  @virginmedia The guy I spoke to at VM yesterday said that she wouldn’t be eligible for a “disabled” phone line to be installed because it wasn’t claimed when they dug the front garden up 18 months ago. We were never given this as an option at the time, if we had we would have insisted on it.

• 
  William Connolly (@WCONNOLLY2512) reported 23 minutes ago from Manchester, England

  @beverleyturner @virginmedia Virgin Media had gone ****. Poor broadband, crappie TV channels and half don't even work.

• 
  яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported 25 minutes ago from Oldham, England

  Hey @virginmedia why has the internet from around 11am just gone slow all of a sudden or barely working. OL9 area. I've rebooted the router but still no luck. I'm trying to work from home here.

• 
  Josh B (@JoshuaBurns) reported 25 minutes ago from Manchester, England

  @virginmedia Yes, tried last night and your service status page was actually down. Today I checked and it showed no issues, I run the diagnostic and no issues either. Came back up late this afternoon.

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 27 minutes ago from Sale, England

  @virginmedia I was also promised a call back from a manager within 24 hours on a phone call on Friday afternoon. I did not receive this phone call. This is absolutely disgusting and I expect something to be done. I rely on your service for my income as I work from home. (2/3)

• 
  Gemma ≅ (@SimpaticoGem) reported 30 minutes ago from Walkden, England

  Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

• 
  Edwin Daniel (@EdwinDa18453545) reported 38 minutes ago from Stockport, England

  @virginmedia @richardbranson @VirginMediaCC unethical practice & worst cust serv.after 50 days of total loss of service and no resolution and taking 52 pounds for that period from me now they are denying compensation as well as refund of monies taken.

• 
  Mark Armstrong (@mark001282) reported 40 minutes ago from Manchester, England

  @virginmedia Don't give me your copy and pasted waffle. You have done nothing to help. You have been an absolute thorn in my side! "I'm so sorry you feel this way" is such an outdated and terrible response from a marketing point of view btw.

• 
  Alec Holloway (@HollowayAlec) reported 41 minutes ago from Stretford, England

  @virginmedia is unbelievable that our Internet is so poor, trying to contact someone via phone on numerous occasions waiting for over 45 minutes to speak with someone. Still haven't been able to get through to anyone.

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 42 minutes ago from Sale, England

  @virginmedia Will they help if the Wi-Fi is working at the time I call? Because my issue is that when it is working, your advisors consider their work done despite telling them that it usually doesn’t last. And invariable, it doesn’t.

• 
  Anthony Taylor (@anttaylor23) reported 46 minutes ago from Manchester, England

  @virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀

• 
  Helen Hurley (@HelenMHurley) reported 47 minutes ago from Manchester, England

  @virginmedia great customer service from your engineer Pete this morning. Polite, knew his stuff and a credit to your company. 10 out of 10. Would recommend yourselves.

• 
  Mike-Kateley #RejoinEU (@mikekateley) reported 52 minutes ago from Ashton-under-Lyne, England

  @virginmedia isn't my money good enough for you? Been waiting for 2weeks for you get back in contact about why my house is the only 1 on the street who can't get the service. Phoned customer services who can't help. Not very good customer service.

• 
  Emily (@ErHes1997) reported 53 minutes ago from Timperley, England

  How can @virginmedia say "yes there's a problem in your area, we expect it to be fixed on Wednesday"... 5 days is a joke when you'll never see that money returned to you for lack of service provided

• 
  Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported 60 minutes ago from Manchester, England

  @virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pete Carroll (@pcarrollmusic1) reported 5 minutes ago

  @virginmedia Absolutely despicable. My elderly parents had problems too when they first signed up to them, then they had to navigate their call centre speak from India to resolve it. They're not that good and don't care

• 
  Jac 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mrsjaclong) reported 5 minutes ago

  @maurice_1960 @virginmedia @VirginMedia_TV It's actually a cheap bush one that does the job but isnt quite big enough and my sons tv is half broken because the cat knocked it over so our living room one could've went to him

• 
  Peter Totays (@p_tar) reported 6 minutes ago

  @LouiseMensch @virginmedia @Benleo The worst company!

• 
  Gingerlegs747 (@gingerlegs747) reported 6 minutes ago

  @dshensmith @Benleo @virginmedia I had a customer that I went out to maybe 10 times for endless disconnections on their WiFi, turns out they had fitted her a faulty refurbished router from day one.

• 
  Phykell (@phykell) reported 7 minutes ago

  @Benleo @virginmedia Doesn’t surprise me one bit. Definitely the worst brand as well.

• 
  kevan ramsdale (@KevanRamsdale) reported 10 minutes ago

  @virginmedia S29 EA2010does not allow you to dictate the terms you provide a service! #disabledhatecrime all this has been provided seems a robot is responding not a human!

• 
  v (@PaulWes15396579) reported 14 minutes ago

  @MRWayneLaws @virginmedia @VirginMediaCorp the misery i’ve had the last year , damaged my rating [their fault], arrogant customer service , i paid 9 months to get out early , still getting hassle . i feel your pain , just bullies

• 
  Dee Jarvis 🟪⬜️🟩🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@DeeJarv34798927) reported 15 minutes ago

  @Benleo @virginmedia My experience - engineer comes in to fix box. Tells me to put 'dog away!' I say 'no, she won't come into the lounge or bother you' 'Tea, coffee?' I say 'No' 'Water, fruit juice?' I add 'Fruit, fruit' he says I return with apple & banana He grabs both & puts them in his bag 🤨😖

• 
  Steve Austin (Not the real one) 🇬🇧 (@Donatedparts) reported 16 minutes ago

  @Benleo @marktenjag @virginmedia File an official complaint stating you were misled & want the contract cancelled without penalty. You can use a Consumer Rights Template from Citizens Advice. Escalate to a Communications Ombudsman if the company rejects your claim or fails to resolve it within 8 weeks.

• 
  Holeshot BMX (@HoleshotBMX) reported 22 minutes ago

  @Benleo @virginmedia Glad I’ll never be using Virgin media