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Virgin Media outages and service status in Stockport, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 11 outage signals in the last 24 hours around Stockport, including 11 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 19, 1:45 AM GMT+1.
  • 42% Internet (42%)
  • 35% TV (35%)
  • 13% Wi-fi (13%)
  • 9% Total Blackout (9%)
  • 2% E-mail (2%)

The latest reports from users having issues in Stockport come from postal codes SK2 , SK6 , SK5 and SK8 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 19: Problems at Virgin Media

Virgin Media is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Oldham, Stockport, Wilmslow, Ashton-under-Lyne, Macclesfield, Salford, Altrincham, Sale, Stalybridge, and Buxton.

CityProblem TypeReport Time
Manchester Internet 6 hours ago
Bolton Internet 7 hours ago
Oldham Internet 11 hours ago
Stockport Wi-fi 15 hours ago
Manchester Internet 17 hours ago
Manchester Internet 17 hours ago

Nearby cities with recent reports

Manchester

41 recent signals

6 hours ago
Bolton

12 recent signals

7 hours ago
Oldham

4 recent signals

11 hours ago
Macclesfield

4 recent signals

5 days ago
Wilmslow

3 recent signals

20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

  • birdflu_7
    officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England

    @MartinSLewis I'm not sure if you can help me but here goes , in August I ended my contract with @virginmedia & to cut a long story short they still owe me £87 .+ They sent me a cheque in my maiden name so I returned it with a second copy of my marriage cert same as in 2015 1.

  • andymillington
    Andy Millington (@andymillington) reported from Cheadle Hulme, England

    @virginmedia My stepson and his partner having real problems getting someone to move the account to new address. Seems like a simple self installation M&T but nobody will help.

  • PaulRegent1
    Paul Regent (@PaulRegent1) reported from Bolton, England

    @virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!

  • birdflu_7
    officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England

    @virginmedia I wascharged for non return of property apparently even when I had made arrangements for collection . Received a cheque but in my maiden name .sent another proof of marriage a covering letter and returned the cheque , this was from August!made complaint still no cheque

  • MCR_ADM
    Adam🍺 (@MCR_ADM) reported from Stockport, England

    @virginmedia No they’re helping. But it’s VERYYYY slow. But almost there.

  • pillbo01
    kevin.james (@pillbo01) reported from Bolton, England

    @virginmedia That number is a automated response not a customer service agent and an utter waste of time

  • Miniboom2
    Rach (legacy fan) (@Miniboom2) reported from Salford, England

    Ah @virginmedia with this up and down service today you are really spoiling us!

  • Karamonkey1
    Weirdly even older fan (@Karamonkey1) reported from Manchester, England

    @virginmedia And the sum total of welcome texts I received during my 7 night stay in Jamaica was 189. I never moved from the same hotel. I often got 4-8 texts whilst sat at the same restaurant table or in my room. @virginmedia get your act together

  • Hasbullins
    Hazbullins (@Hasbullins) reported from Salford, England

    @virginmedia New call of duty released today and your Internet service is down. Are you taking the full piss out of me here? Wankers

  • SurrealPaulT
    Paul Terry (@SurrealPaulT) reported from Manchester, England

    @virginmedia hi Virgin. We had an outage of broadband and TV services beginning 23rd Sept which lasted for 4 days. At the time we were told we would be compensated for this loss. As it hasn't come off our latest bill, how do we claim?

  • acailler
    Adam Cailler (@acailler) reported from Manchester, England

    @JournoBird @virginmedia We've had it cut out twice for a few hours, but that was related to the ridiculous heat and they fixed it quickly. I realise everyone will have different experiences 🤦

  • barrys59
    Barry Slater (@barrys59) reported from Barton upon Irwell, England

    @virginmedia still no service M27. 4th hour! Rubbish!

  • he_tompkins
    Hannah Tompkins (@he_tompkins) reported from Manchester, England

    @virginmedia my broadband was “delivered” today by Yodel but the package is no where to be seen and wasn’t attempted (I’ve been in all day waiting). I can’t get any help from them, please help!! 😭

  • RHJOfficial
    яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported from Oldham, England

    Hey @virginmedia why has the internet from around 11am just gone slow all of a sudden or barely working. OL9 area. I've rebooted the router but still no luck. I'm trying to work from home here.

  • SimpaticoGem
    Gemma ≅ (@SimpaticoGem) reported from Walkden, England

    Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

  • WCONNOLLY2512
    William Connolly (@WCONNOLLY2512) reported from Manchester, England

    @beverleyturner @virginmedia Virgin Media had gone ****. Poor broadband, crappie TV channels and half don't even work.

  • _Hill_J
    Jamie Hill (@_Hill_J) reported from Wilmslow, England

    @Defencebrief @virginmedia I, too, am a previous virgin media customer. They put the price up ridiculously. When I asked to renew the contract at the price advertised online, they refused. So I left. At which point I was bombarded with offers. Not a good way of treating customer or doing business.

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia Will they help if the Wi-Fi is working at the time I call? Because my issue is that when it is working, your advisors consider their work done despite telling them that it usually doesn’t last. And invariable, it doesn’t.

  • birdflu_7
    officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England

    @virginmedia If you want I can send pictures and ALL THE emails .I don't have the time to keep discussing the same situation with yet another virgin media support staff . My time is precious.

  • johnsonhomes2
    johnsonhomes (@johnsonhomes2) reported from Sale, England

    @virginmedia If that was the only issue than yes that would be the logical next step. But as you’ll see from the previous tweets and email sent on Wednesday it isn’t. All the issues need dealing with in the round or otherwise I’ll have to cancel and go back to sky.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • neilontour
    Neil Willett (@neilontour) reported

    @virginmedia your service is a joke at least half of my chanel’s are either not working or are very glitchy not the first time this has happened either

  • KibbyDan
    Dan (@KibbyDan) reported

    @IanLythgoe4 @virginmedia Why would you have to pay for it? It’s their issue? I still have no tv and I want an engineer to come and sort it because it’s ridiculous now. Im not paying anything. 5 days we have been without tv.

  • hunterredfieldd
    Hunter (@hunterredfieldd) reported

    @virginmedia @Benleo Nah, just leave them if you can. I had constant issues with them and the customer service was always shocking. Avoid at all costs imo

  • Limey31649474
    Limey (@Limey31649474) reported

    @Benleo @virginmedia Same experience over weekend. Too much to write here but the worst I’ve been seen, incompetent beyond compare. Will be cancelling and expect them to wave the £108 they want to charge me to do so. Have a complaint raised, apparently I can’t respond to it for 8 weeks! Crap.

  • womaninblue1050
    Marilyn (@womaninblue1050) reported

    @virginmedia Hi, when I ring your customer number later today, which option do I need for the people who can help regarding still having problems with this Virgin Media 02 sign in?

  • technicslover
    Technicslover (@technicslover) reported

    @Benleo @virginmedia All these companies are as bad as each other. Maximum price for minimum service.

  • JackEmson99
    J.E. (@JackEmson99) reported

    @Benleo @virginmedia Service industry is becoming a monumental joke. All scripted, all faffing, nothing works

  • apgloria
    adrian warren (@apgloria) reported

    @Benleo @virginmedia They cannot be worse the Vodafone or BT, maybe as bad, but impossible to be worse

  • keithman45
    Big Ape (@keithman45) reported

    Hi @virginmedia I've just received a text to say I'm being charged for "unreturned equipment ". But your engineer took it with him. Can't get through on 150. Can you help?

  • _kerryking_
    kerry (@_kerryking_) reported

    @virginmedia new box installed and engineer on Saturday and still no luck, 3 boxes later and not able to access account to use the virgin tv - poor engineer has been so helpful but no luck with tv channels/apps! So so frustrating!