Virgin Media

Virgin Media Outage Report in Bollington, Cheshire East, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bollington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bollington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bollington, Cheshire East, England 09/26/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bollington, Cheshire East, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Sale, Stockport, Hyde, Wilmslow, Altrincham, Macclesfield and Cheadle.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester TV
United KingdomManchester Internet
United KingdomSale TV
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bollington, England

Latest outage, problems and issue reports in Bollington and nearby locations:

  • littlelegs0829 Lisa Shaw (@littlelegs0829) reported from Stockport, England

    @owensherratt @virginmedia I left these for that reason... being so slow or not having any Service for days... I ended up going with Now Tv !!

  • iagdotme Ian Anderson Gray 🚀#SMMW20 (@iagdotme) reported from Cheadle Hulme, England

    @virginmedia That requires the house number as well. I assume that's all you have. It would be good if you had a map or a list of streets. It would then help in looking for our next house.

  • BigChrisPearson Chris Pearson (@BigChrisPearson) reported from Manchester, England

    @virginmedia #broadband service levels in M45 area on a Sunday have been dreadful recently. Get a grip. Paying for a service, not flashing green and red lights

  • SiManM20 Simon Manning (@SiManM20) reported from Manchester, England

    @stenev @MrEuanStewart @virginmedia Until the 3 kids scream that ‘the internet’s gone off’ and you reboot it. A reboot of the @virginmedia kit always sorts it - shame they’ve never explained why though.

  • BigChrisPearson Chris Pearson (@BigChrisPearson) reported from Manchester, England

    @virginmedia #broadband service levels in M45 area on a Sunday have been dreadful recently. Get a grip. Paying for a service, not flashing free and red lights

  • roodle_pipski Ruth Edwards (@roodle_pipski) reported from Cheadle Hulme, England

    @virginmedia thousands of health and social care support workers are trying to do our jobs from home. Many, like me, are your customers. We’re relying on you, to help us help the people relying on us. Can I suggest that like the supermarkets, you find a way to support us better.

  • lisaTideswell1 Lisa Tideswell (@lisaTideswell1) reported from Stockport, England

    @VirginAtlantic Thank you! You are the only people I can get a reply from! @richardbranson & Virgin can do customer service, while @ExpediaUK @Expedia won’t reply to any social media or phones. It’s like you are sat with your fingers in your ears trying not to listen and hope this all goes away

  • ST_1982 Scott (@ST_1982) reported from Stockport, England

    @SockCouncil @virginmedia Cancel it. They are giving you all channels for nowt anyway.

  • BriAKBr BB (@BriAKBr) reported from Sale, England

    @SandraArchangel @virginmedia Im in the same boat. Been trying since 17th march to cancel but keep getting cut off or ignored.

  • ethansgrumps Tony Collier BEM (@ethansgrumps) reported from Sale, England

    @virginmedia @MichaelDiPaola I also want to pause my sports package whilst we have no live sports. Hung on the phone for 30 mins on Saturday before giving up. Appalling service

  • rebeccahw_x Rebecca🐕 (@rebeccahw_x) reported from Manchester, England

    @virginmedia is there a way to just cancel my sports bundle as all the sport has stopped but i’m still paying a lot for BT and Sky sports

  • rRetro87 reconsidered Retro (@rRetro87) reported from Manchester, England

    @MsEmilyMorris I’ve got Sky Q so not sure if that makes a difference but defo call and see :-) I had horrendous customer service from Virgin Media once so vowed never to go with them again!!

  • philhallmcfc philip hall (@philhallmcfc) reported from Urmston, England

    @virginmedia I’ve been in hold for 58 minutes and had to give up, the website keeps going down as well

  • ria_louise Marija McGuinness (@ria_louise) reported from Stockport, England

    @virginmedia why do you allow paying customers to wait only an hour have no service hurry up or I’ll cancel

  • greg__gin Greg (@greg__gin) reported from Stockport, England

    @virginmedia Done that already and nothing back. Terrible service.

  • connell2509 TCTOM (@connell2509) reported from Stockport, England

    @JustRacingMag @virginmedia Am having the same issues and have been for over a week! @virginmedia 😡😡😡😡 @skytv #help

  • PhilCampbell_ Phil Campbell (@PhilCampbell_) reported from Manchester, England

    @virginmedia I was using NowTv so thats why the connection cut. I stream TV more than anything which is why I'm having so many issues as your broadband is so unreliable

  • cicismith81 Careen 'Cici' Smith (@cicismith81) reported from Manchester, England

    Public Announcement: STAY AWAY FROM @virginmedia , they ALWAYS give you the wrong information, the attitude SUCKS. I’m done. @sky I’m coming home

  • penny62132920 Lorraine Glover (@penny62132920) reported from Strines, England

    Just saved ten pound a month just by ringing #virginmedia great service

  • TheOmnisis Brian Cooper (@TheOmnisis) reported from Sale, England

    @gazza_d @virginmedia That's just baffling. We deal with customer data, and have our InfoSec processes locked down so hard but I still get sleepless nights worrying that my team might slip up on something.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Craig_Simpson82 Craig Simpson (@Craig_Simpson82) reported

    @virginmedia The text service is worse than the waiting for hours on the phone

  • ricardomarques Ricardo Marques (@ricardomarques) reported from Barnet, England

    @virginmedia looks like I'll never have internet again. No connection since this morning!

  • metallicageek John Lockdown?What lockdown.. (@metallicageek) reported

    Has anyone ever managed to get in contact with @virginmedia ? Website takes you round in circles,and i can't get help on the phone as i can't remember my password from 15 years ago...

  • conroy1977 John Conroy (@conroy1977) reported

    @virginmedia waste of time. was quoted even more for the Gig1 service. your customer loyalty is appalling

  • KennethCarranza Kenneth Carranza (@KennethCarranza) reported

    @virginmedia after just two days with you my broadband is not working anymore and is not possible to contact any technician. Can I get it working or a refund?

  • rafaoxford Rafael Perera (@rafaoxford) reported

    @virginmedia I have been your customer for over 5 years. I need to change the hub I got then and have tried to contact you (unsuccessfully) by phone and online. How can I get a new Hub 3? I am getting very frustrated.

  • TomRossi07 Tom Ross (@TomRossi07) reported

    @virginmedia Issues in so16 area. Intermittent disconnection every 20 minutes. Your customer service is appalling. Have been hung up on various times, and have been waiting on the phone for 45 minutes.

  • han_18 Hannah Williams (@han_18) reported

    @virginmedia I have never changed it! The WiFi is still connected to all our other devices. Just my phone won’t connect , I have tried restarting. Just says password incorrect

  • HacktoFlack Alli* 🤜🏼🤛🏼 (@HacktoFlack) reported

    @virginmedia But you’re not actually going to do anything to help, are you?

  • Simone_Laghi Simone Laghi (@Simone_Laghi) reported

    @virginmedia I'm trying to reach you about a new contract but your chat doesn't work, could you please get in touch?