Virgin Media Outage Report in Bollington, Cheshire East, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bollington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bollington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (40%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Bollington, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Sale, Stockport, Cheadle and Hyde.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Sale |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Stockport |
TV | |
| Manchester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bollington, England
Latest outage, problems and issue reports in Bollington and nearby locations:
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia Have you just stopped responding now? Having some system issues?
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Josh B
(@JoshuaBurns) reported
from
Manchester, England
@virginmedia I will. 2nd week in and these kind of issues is worrying considering my partner needs a connection to work from home. How long do I have to switch providers is it 30 days?
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Norbert Lad.
(@maximuslid) reported
from
Knutsford, England
@virginmedia can someone contact me please. I've made changes to our VM account and the bill looks wrong. I've called the offshore team twice and just get bounced around before the line goes dead. Unacceptable service. Please resolve.
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Josh B
(@JoshuaBurns) reported
from
Manchester, England
@virginmedia on my second week of being a first time customer with you and my connection has been down for nearly 10 hours now. What’s going on?
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👽
(@bludav_andrew) reported
from
Manchester, England
@virginmedia Hi, for the 2nd time it appears you’re trying to charge me for a call out when I wasn’t supposed to be charged, I’ve already called once about this and was told it was corrected but it’s happened again? I’ve had to cancel my DD until sorted as due to come out 2morrow
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia It’s everything connected via Wi-Fi. I don’t have the connect app. I check for service status on your website and it usually says there isn’t an issue, but that doesn’t reflect my service.
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Norbert Lad.
(@maximuslid) reported
from
Knutsford, England
@virginmedia That's just an automated service that sends me to the app. So still unresolved.
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia I was also promised a call back from a manager within 24 hours on a phone call on Friday afternoon. I did not receive this phone call. This is absolutely disgusting and I expect something to be done. I rely on your service for my income as I work from home. (2/3)
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Definitely not Elon Musk
(@twiddlemeister) reported
from
Cheadle Hulme, England
Probably consider an unlimited tariff at some point to make up for when Virgin Media goes down.
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Paul Terry
(@SurrealPaulT) reported
from
Manchester, England
@virginmedia hi Virgin. We had an outage of broadband and TV services beginning 23rd Sept which lasted for 4 days. At the time we were told we would be compensated for this loss. As it hasn't come off our latest bill, how do we claim?
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia I also don’t need to monitor the quality of my broadband, I already know it’s awful. I don’t understand how that would help.
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia It works intermittently. When I speak to an advisor they fix the issue at that moment. Then, the next day it’ll cut out again and the process repeats. It was working when the engineer left, but it didn’t last 24 hours. Intermittent isn’t good enough. I rely on you for work.
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia I have phoned you at least 10 times this week. I’ve had a visit from a technician. My Wi-Fi still doesn’t work. I rang up AGAIN in the last half an hour, after waiting for 30 mins to speak to someone, they said they had ‘system issues’ and hung up on me. (1/3)
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officially Gaynor Austin 💙
(@birdflu_7) reported
from
Manchester, England
@virginmedia I wascharged for non return of property apparently even when I had made arrangements for collection . Received a cheque but in my maiden name .sent another proof of marriage a covering letter and returned the cheque , this was from August!made complaint still no cheque
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officially Gaynor Austin 💙
(@birdflu_7) reported
from
Manchester, England
@virginmedia I have numerous emails of my complaint , all of them paying lip service so to speak .
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alex.
(@blokealex) reported
from
Manchester, England
@virginmedia Complaint is about billing after cancellation, your staff refusing to process my request to cancel and being told a different thing every time I call back… it’s been awful.
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia You’re not understanding. I do contact when the issue is happening, your advisor then fixes it, but it then happens again within 24 hours. I need a ‘once and for all’ fix. Not this whack a mole approach you’ve had so far.
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Josh B
(@JoshuaBurns) reported
from
Manchester, England
@virginmedia Yes, tried last night and your service status page was actually down. Today I checked and it showed no issues, I run the diagnostic and no issues either. Came back up late this afternoon.
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia Will they help if the Wi-Fi is working at the time I call? Because my issue is that when it is working, your advisors consider their work done despite telling them that it usually doesn’t last. And invariable, it doesn’t.
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Dave Garside🇺🇦🇬🇧❤️
(@DaveGarside) reported
from
Manchester, England
@virginmedia No. Tv is fine. I can access VOD such as Amazon Prime & Youtube no problem
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Montgomery
(@Davidm0nty) reported
@virginmedia any update on service, website as much use as a chocolate fireguard
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Me
(@MyPainfulLife12) reported
@virginmedia are we gonna get money off out next bill then for having no service for hours and then when it's back on only get a few channels!!
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NEIL ALEXANDER
(@NeilSaleMCFC) reported
@virginmedia Am paying for full package but only getting four channels its madness and no way of finding when the service will be up and running
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Matt buckley
(@MattBuckley18) reported
@virginmedia Disgraceful, been without a service I pay good money for a whole day and it’s still not back up and running. “Put your number here for updates” what updates? Not had one in 8 hours
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tanya longden
(@westhamxxx) reported
@virginmedia Had no service since 11 30 this morning no update since 15 30 come on at least give us an update
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Alyn McFetridge
(@themcfet) reported
Any chance of @virginmedia getting the finger out & fixing their system issues? Unlike other virgins, this isn't the first time it's been f*cked. #virginmediadown
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🎄 Louise 🎄
(@Ls2787) reported
Here is hoping thats Virgin Media fixed their issue now 🤞🏻
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MancunianLass
(@MancunianL) reported
Service has been piss poor the last month both WiFi and tv. I’ve used up my mobile data (EE) twice and had to have “gifted” data from other phones - will Virgin compensate me for this @virginmedia #virginmedia
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@ndy
(@AndyTraynier) reported
@virginmedia are **** ain’t they
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Chris Lepkowski
(@chrislepkowski) reported
@virginmedia you best have some form of gesture of goodwill ready for the utter carnage of today. Terrible.