Virgin Media

Virgin Media Outage Report in Bollington, Cheshire East, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bollington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bollington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bollington, Cheshire East, England 12/09/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bollington, Cheshire East, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Altrincham, Wilmslow, Sale, Stockport, Knutsford, Macclesfield, Hyde, Sandbach and Cheadle.

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City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Total Blackout
United KingdomManchester Total Blackout
United KingdomManchester E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bollington, England

Latest outage, problems and issue reports in Bollington and nearby locations:

  • parabull50 ronnie beaver (@parabull50) reported from Cheadle Hulme, England

    @virginmedia disgusting service latest offer for new customers £16 cheaper than existing customers after 15 years time for a change I think very disappointed

  • DallasCowboysMV Michael Vix (@DallasCowboysMV) reported from Manchester, England

    @virginmedia upgraded my package 3 weeks ago & wished I’d left and gone to sky as originally planned. Service is shocking. Worse speeds than before upgrade. How do I cancel, nobody is answering my calls. Hours spent on hold

  • twiddlemeister Dave (@twiddlemeister) reported from Cheadle Hulme, England

    @virginmedia Please can you tell me what the absolute hell is going on in the SK8 area recently? We’re lucky to get a trouble-free day at the moment. Been on and off throughout today. One or two faults a week. We pay as near as damnit £100 a month for this.

  • pabsmanc89 Pablo Costa (@pabsmanc89) reported from Manchester, England

    @Virginmedia broadband down in Manchester

  • bedders221 Mark Bedford (@bedders221) reported from Cheadle Hulme, England

    Why is your internet not working after 8pm every night this week ? @virginmedia (SK3 9NJ)

  • MsBethTaylor Beth Taylor (@MsBethTaylor) reported from Stockport, England

    @virginmedia Hub is in the living room. No signal in the bedroom which is really close. Been happening for the past 6 months or so. Wasn’t originally the case.

  • killer_gorton10 Milk Monkey (@killer_gorton10) reported from Manchester, England

    @virginmedia you gonna sort the WiFi problem everybody seems to have or what ? It was top class a few weeks back now unless I’m next to it I’m getting nothing

  • louaze 🐝Louise🐝 (@louaze) reported from Sale, England

    So strange that @virginmedia hasn't got crowd noise on the @SkySports Main Event channel (it usually does) but people watching the same channel through @skytv do have crowd noise?! Wtf?! Sort it out Dicky.

  • MsBethTaylor Beth Taylor (@MsBethTaylor) reported from Stockport, England

    @virginmedia Yes it is. Plenty of room. No reason why the signal is poor. My last home was a house and it was fine in that.

  • PeedsBBK Nathan (@PeedsBBK) reported from Stockport, England

    @virginmedia over an hour on hold on the phone to only get cut off and online chat not working!

  • harlemplaster Pete Marshall (@harlemplaster) reported from Sale, England

    @virginmedia how the hell do I get in touch with you to solve a problem? The live chat doesn’t work (other than for sales) and you’ve shut your call centres ‘due to COVID’.

  • AussieBen38 BT (@AussieBen38) reported from Stockport, England

    Absolutely abysmal customer service from @virginmedia everyone I speak to hasn’t a clue what they’re talking about! People steer clear if you’re thinking of switching!

  • forakin Akin Akíntáyọ̀ 🏳️‍🌈 #European (@forakin) reported from Manchester, England

    Obviously, using the @UswitchUK service I should shop for a better than the exorbitant @virginmedia broadband service with phone line that I pay for but never use, after 6 years, they are complacent, I'm unhappy, because the Direct Debits are going in above the rate of inflation.

  • MarkClifford86 Mark Clifford (@MarkClifford86) reported from Sale, England

    @virginmedia hi, internet has been down for about 20mins now. Flashing green light on router. Run the test on website, turned off and on. Can you help please, as I’m trying to work from home.

  • MsBethTaylor Beth Taylor (@MsBethTaylor) reported from Stockport, England

    @virginmedia Hi, I can’t get hold of anyone to talk to on the phone or online about the broadband signal strength in my flat. Can you help?

  • MsBethTaylor Beth Taylor (@MsBethTaylor) reported from Stockport, England

    @virginmedia It’s the same. I live in a small flat and when I go into the bedroom, the signal drops significantly. Surely it should reach the whole flat!

  • higgin25 dan higgin (@higgin25) reported from Sale, England

    @virginmedia why is your internet always going off? Also the worst device I’ve come across. Can’t wait to move

  • PeteRobinson985 Pete Robinson (@PeteRobinson985) reported from Macclesfield, England

    @virginmedia Excellent service this afternoon from Lee. Eventually e-mailed my request and within the hour he was in contact by phone. A cheery chap who not only sorted my request, made sure an up to date second TiVo box will be delivered and reduced my monthly payments. Thank you 🙏 👍🏻

  • PaulPhillips95 Paul Phillips (@PaulPhillips95) reported from Manchester, England

    @virginmedia crowd noise problems on sky sports main event, I’ve seen plenty of other people complaining about the same issue. Any suggestions?

  • Dr_Whatson Bob Watson 3.5% 🇪🇺 (@Dr_Whatson) reported from Sale, England

    What the hell going on @virginmedia? My broadband has been going up and down like a yoyo for the past four days. This morning has been especially bad!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stewkid22 Stewart Kiddell (@stewkid22) reported

    @virginmedia So I’ll answer the question for you having just spent 3 hours comparing as many packages as possible. There is not a single package that I can get at even the same price let alone cheaper than a new customer. So I’m better off not being loyal to you @virginmedia

  • Westleafer West (@Westleafer) reported

    @virginmedia Yes. I just want area manager or something to just ring up and say what’s going on. Everytime I ring I just get put through to someone from the Philippines or India who hasn’t got a clue what’s going on. How can there be an outage in the area since February?

  • DamienMorganSm3 Damien Morgan-Smith (@DamienMorganSm3) reported

    @virginmedia another day another outage, another virgin media employee cutting me off.

  • TeresaKillick Teresa Killick (@TeresaKillick) reported

    @virginmedia Each time we are told it’s going to be sorted so what’s another date? Only to be let down again!!

  • craigr98_2016 Craig R 🇹🇩🌹 (@craigr98_2016) reported from London Colney, England

    @virginmedia I’m on a sim only deal with you recently taken it out, but looks like I have under estimated how much data I need is it possible to switch to a higher data plan? And then if not needed move back down?

  • hollypolls Sammi Todd (@hollypolls) reported

    @virginmedia Last night there was Virgin fault in ST5 postcode but to be honest our internet reliability is poor. Your engineer came out and enhanced the speed but it still fails. I pay £125 a month for such a privilege 😡

  • grewal_ash ashman (@grewal_ash) reported

    @virginmedia Darren in the call centre why did you hang up? Terrible man, terrible service!

  • Westleafer West (@Westleafer) reported

    @virginmedia Why are Virgin engineers out “fixing” a service issue in my area EVERY ******* WEEK since february? If it was fixed they wouldn’t be here every week. 3 months of **** service and 20+ phonecalls still no internet and still full price on my bills u robbin bastards

  • DamienMorganSm3 Damien Morgan-Smith (@DamienMorganSm3) reported

    @virginmedia I’ve been told for 2 weeks a problem (that doesn’t exist on your service status page) will be resolved that same day by 6pm. 14 days have passed, 14 6pm’s have passed, no engineer, no resolution.

  • jy_6yates Jamie Yates (@jy_6yates) reported

    @virginmedia Honestly so sick of your **** agents and incentives on making my life difficult to fix a simple issue. I work for Sky and work in the industry to know that your taking the absolute piss. This takes minutes to resolve not weeks and it’s embarrassing that your getting away with it