Virgin Media outages and service status in Bollington, England

Problems in the last 24 hours in Bollington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bollington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bollington, England

The most recent Virgin Media outage reports came from the following cities: Buxton, Wilmslow, Stockport, Hyde, and Altrincham.

City	Problem Type	Report Time
Buxton	E-mail	6 hours ago
Wilmslow	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bollington, England

Latest outage, problems and issue reports in Bollington and nearby locations:

• 
  Dave Ashurst (@DWA2005) reported 38 seconds ago from Knutsford, England

  @virginmedia @stewartbowie4 Last update on the link you provided nearly 3 hours ago, communication with customers is woeful. Is there any sort of estimate to fix?

• 
  Definitely not Elon Musk (@twiddlemeister) reported 3 minutes ago from Cheadle Hulme, England

  Probably consider an unlimited tariff at some point to make up for when Virgin Media goes down.

• 
  Aimi McNeill (@AimiMcNeill) reported 13 minutes ago from Wilmslow, England

  Hi @virginmedia we are urgently awaiting a new cable to fix our WiFi and there's still no sign of it. I can't get thru to anyone on the phone current wait time is 3 hrs and last time you cut me off. Please can you advise?

• 
  Neil Brownhill (@brownhill76) reported 16 minutes ago from Sale, England

  @virginmedia trying to downgrade a tv package! Website only allows upgrades an you don’t answer calls. No email contact! Someone contact me please or I’ll just cancel the DD 👍 an shift to another provider , cheers

• 
  Mike Chilton (@thechilledpanda) reported 16 minutes ago from Bramhall, England

  @virginmedia Unbelievable, you've sent me a dongle to connect a landline too the broadband on the 6th , so the phone line isnt going to work, though not much help on 150 as they abruptly cut you off. Website is also down.

• 
  Neil Cocker (@NellyOcker) reported 20 minutes ago from Urmston, England

  @virginmedia I can never get to speak to someone who fully understands me because all your call centres are now sourced overseas.I need a Manager to ring me ASAP please. Not happy whatsoever how I’ve been treated it’s not acceptable to be treated with ill manners 😡

• 
  Mike Long (@Lanky2711) reported 21 minutes ago from Urmston, England

  @virginmedia your service is crap 💩 internet down, tv down trying to work! You should pay for my McDonald’s as it’s the only place I can get on line to work.

• 
  Paul Barber (@Barber1Paul) reported 22 minutes ago from Stockport, England

  Nice to see @virginmedia have just won keeping their customers waiting longest on phone- **** customer service do not use them

• 
  Emily (@ErHes1997) reported 23 minutes ago from Timperley, England

  How can @virginmedia say "yes there's a problem in your area, we expect it to be fixed on Wednesday"... 5 days is a joke when you'll never see that money returned to you for lack of service provided

• 
  Neil Cocker (@NellyOcker) reported 29 minutes ago from Urmston, England

  @virginmedia also since my contract inception May I’ve had no 5G or 4G just 3G which is extremely slow when processing fast is needed. Extremely poor & I’m a long standing loyal customer of Virgin Media for over 20 years when it was called Cable Wireless (NTL)😡

• 
  Neil Cocker (@NellyOcker) reported 32 minutes ago from Urmston, England

  @virginmedia so much for Virgin Media to ring me yesterday Friday 6th Aug over three complaints. Phone call from Customer Services never came to fruition .. Not a happy chappie 😳😡

• 
  Dave/Давид 🇺🇦 (@twiddlemeister) reported 32 minutes ago from Cheadle Hulme, England

  @virginmedia FYI, there’s an SK8 outage since approximately 4pm and you’re not reporting it on your outage checker. Multiple reports around here. Please get someone on it.

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 35 minutes ago from Sale, England

  @virginmedia You’re not understanding. I do contact when the issue is happening, your advisor then fixes it, but it then happens again within 24 hours. I need a ‘once and for all’ fix. Not this whack a mole approach you’ve had so far.

• 
  Paul Barber (@Barber1Paul) reported 36 minutes ago from Stockport, England

  @virginmedia really upset regards service as a long-standing account holder,had problems for months found out old ntl cable problem connection outside- need to update TiVo boxes and need pods as mentioned by engineers- ring up no help !!!!

• 
  Jamie Hill (@_Hill_J) reported 42 minutes ago from Wilmslow, England

  @Defencebrief @virginmedia I, too, am a previous virgin media customer. They put the price up ridiculously. When I asked to renew the contract at the price advertised online, they refused. So I left. At which point I was bombarded with offers. Not a good way of treating customer or doing business.

• 
  Neil Ashton (@NeilAshtonActor) reported 44 minutes ago from Stockport, England

  @jimmyoates @virginmedia Same James. Same area and it’s not been working for an hour. It says on their website no issues in the area but not had any service.

• 
  Sam (@Samuel_J_Mc) reported 52 minutes ago from Timperley, England

  @virginmedia customer service is so ****. They just transfer you round to different departments

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 56 minutes ago from Sale, England

  @virginmedia It works intermittently. When I speak to an advisor they fix the issue at that moment. Then, the next day it’ll cut out again and the process repeats. It was working when the engineer left, but it didn’t last 24 hours. Intermittent isn’t good enough. I rely on you for work.

• 
  Kerry Louise (@KerryKez7) reported 57 minutes ago from Urmston, England

  Don’t ever get Virgin Media internet/WIFI it’s SO garbage & keeps going off especially when your watching something WTF & apparently it’s the most up to date & according to them it’s the best NO it’s not plus it’s expensive for being SO c**p 🤬💷😤

• 
  Shannon (@ShanRebec94) reported 60 minutes ago from Sale, England

  Internet is down again, not good enough really when I can’t work from the hospital and have to work at home @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Davies (@daviesa02) reported 10 minutes ago

  @virginmedia an engineer visited over the weekend to install my broadband, but the external work wasn’t finished. CS booked another engineer for today, but they don’t need them anymore because the roadworks are is being completed today. £25 to cancel myself, can this be sorted?

• 
  BirchillsBoy (@BirchillsBoy) reported 10 minutes ago

  It's later this month I can put my notice in with Virgin Media. £40 a month for just broadband is too much. Speed is fast and the service has been good, but I am now running a 5G router alongside from Three at £11 a month rising to £22 next year. Similar speeds. Financial decision.

• 
  Virgin Media News (@VirginMediaNews) reported 10 minutes ago

  First-time drug possession may no longer mean prosecution. From today, adults caught with a small amount of drugs for personal use may instead be referred to the HSE for support. They must admit the drugs were for their own use and agree to take part in the scheme. More on Virgin Media PLAY.

• 
  GunnerF77ox🦊 (@ifoxy1977) reported 11 minutes ago

  Hello I've had no internet for a week now I had a engineer come out on Wednesday the 26 and he said I need a new wire as the one outside was cut by workmen and another engineer came out on Thursday and I've heard nothing since help please @virginmedia

• 
  William (@William232393) reported 14 minutes ago

  I had Virgin Media - for 10 hours, I also had Virgin Money, I will never EVER touch anything at all with Virgin in front of its name.

• 
  Unainstein (@AstonVillaDoge) reported 18 minutes ago

  So done with @virginmedia, live chat is useless, offer you absolutely terrible deals 'Your renewal offer will be £15 a month more than you currently pay, despite above inflation cost increases every April and you will receive nothing extra in return. This is our biggest discount'

• 
  Marina Robb (@MarinaRobb) reported 20 minutes ago

  @MelJanie @virginmedia Tellingly, the engineer who eventually came out (I'd already cancelled the service) said they still had to fit the back up line as they'd been fined £28 million by the regulator. Appalling customer service though.

• 
  Jenny Do Nascimento (@jdonascimento) reported 21 minutes ago

  I moved house on August 28th and Virgin Media has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. @Virgin #England

• 
  GauBan_Penguin 🐧*Audio Description: Blue Tick* (@GauBan) reported 24 minutes ago

  Virgin Media/O2 service event to **** when they started using the same type of call centres that Scammer PayBack would have interest in.

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 25 minutes ago

  @LeilaniDowding @EE Lellani, it's not just EE, it's everyone. Even those on cable (Virgin Media) still have to have the phone plugged into the router. Seems like a good idea, until you get a power cut (which can be supported by a back-up battery, which is NOT given as standard) If the internet goes down, then so does your phone. Great if you have a mobile, but if you live in an area with a poor mobile signal, so reply on 'Wi-Fi calling' in the house, then when the internet goes down, you also have no mobile service. It's called progress!!