Virgin Media Outage Report in Bollington, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bollington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bollington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Bollington, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Macclesfield, Sale, Stockport, Wilmslow, Altrincham and Congleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
||
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bollington, England
Latest outage, problems and issue reports in Bollington and nearby locations:
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Simon Bell
(@simon_bell86) reported
from
Manchester, England
@virginmedia Yes I’ve done that several times and there’s never any known issues
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
Recently moved from a city centre apartment to suburbia. Had to lose my ever reliable @Hyperoptic connection for a @virginmedia package. Been working from home a few days in the last fortnight and it just likes to randomly cut out for periods without reason. JOY.
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Jennie Roach
(@Jenniepenny30) reported
from
Stockport, England
@virginmedia No, a complaint has been made
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Tracy.💗. &hubby.😍 x
(@tjane44) reported
from
Manchester, England
@virginmedia Rebooted, and been on services, says no problem but there is no Wi-Fi or phone..
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colin paul henstock
(@beefstock3) reported
from
Manchester, England
@virginmedia its been a week now and its taking the mick as i pay over £100 a month for this so called service so please sort it.
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Marcbbz
(@marcbbz) reported
from
Manchester, England
@virginmedia Third time this weekend trying to get through to the retention team. I’ve spent a total of 1hr and 37mins on hold and still not spoken with a human being. And you wonder I want to cancel my subscription.
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Rob Smith
(@RSBWFC79) reported
from
Cheadle Hulme, England
@virginmedia told issues with your broadband won't be fixed till the 9th. 3 days of unusable service so far. Not acceptable. #SuperDud
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Jennie Roach
(@Jenniepenny30) reported
from
Stockport, England
@TaraqMahmood @virginmedia Very true, they r awful hence why I left them and now they are holding my refund without any cause 😤
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Jennie Roach
(@Jenniepenny30) reported
from
Stockport, England
Another awful encounter with @virginmedia on the phone this evening and still none the wiser about my outstanding refund!
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Simon Bell
(@simon_bell86) reported
from
Manchester, England
@virginmedia Hi, done a few tests and reset router etc and it’s still the same. Speed drops on Ethernet and wireless. It’s very intermittent though. It can be fine for a couple of hours and then have a few minutes of really slow speeds.
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Anthony Cadman 🐝🐜💙🏆🏆🏆🏆
(@Cadders1968) reported
from
Manchester, England
@HayBulbs @TheMontyDon @virginmedia Exactly the same happened to me, really annoyed when I came to watch it this morning, @SkyUK Had this issue solved years ago.
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BrightLightGames
(@BrightLitegames) reported
from
Sale, England
@virginmedia Incident report, sorted now, 3 hours later. A mornings work lost.
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Ryan
(@Listuuh) reported
from
Manchester, England
Anyone else on virgin media and the internet is down in your area
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Stephen Howson 🇾🇪
(@MrStephenHowson) reported
from
Glossop, England
Seen as our internet is STILL not working in the office and @virginmedia only help residential problems. It’s time to leave their shitty internet behind. Try @TelcomUK
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Anthony Cadman 🐝🐜💙🏆🏆🏆🏆
(@Cadders1968) reported
from
Manchester, England
@TheMontyDon Watched my @virginmedia recorded @GWandShows this morning, started with that lovely lady talking about her roses, so annoyed, iPlayer here we come. @virginmedia why can't your box adjust the recording times when a series link show starts at a different time, happens a lot v poor.
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Ryan
(@Listuuh) reported
from
Manchester, England
@virginmedia It’s down again sort it out
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Karl
(@MrKarlEdgar) reported
from
Stockport, England
@virginmedia It's over both, if reset my box and it's back on but DEAD SLOW like it barly loads pages
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Ed
(@pedal_pushin_ed) reported
from
Manchester, England
@virginmedia not working - again. 2nd night in a row. Good job it doesn’t cost a small fortune a month or anything. #shite
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Ian Dugdale
(@IDugdale) reported
from
Urmston, England
@virginmedia Service in the M41 has been appalling for months and the local Facebook group is full of complaints, don’t see any of your customers charging @virginmedia for the inconvenience.
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Karl
(@MrKarlEdgar) reported
from
Stockport, England
@virginmedia @Virgin_Victoria First time I used the box upstairs in the bedroom it wouldn't download the software , the wifi from the router is awful everything drops out, if I'm honest the service is terrible, got sold virgin at my front door hyping it up and its poo
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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sarah w
(@umsafeer) reported
@virginmedia I have no service in Surbiton. Is there an outage? So disappointed yet again in the dropping of service.
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Sue Hutton
(@suehutton) reported
@virginmedia I want to cancel telephone and TV from my package. I have no idea if I’ve selected the right letters from a potential password
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Dai Barry
(@DavidDaibarry70) reported
@virginmedia OK so how do I raise a formal complaint and how quickly will I get a response?
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Alan Stitt
(@AlanHStitt1980) reported
@cop_ish @virginmedia Just wait till you have to deal with their Indian call centre. Compulsive liars. Will literally say anything to get you off the phone. They have a terrible reviews on trust pilot. I tried to cancel before the price rise a few months ago and had to do it twice.
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Andrew
(@Andy_L8) reported
@virginmedia Had an engineer book to come out today, but they've not showed up! Is this something you can help with??
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Oxford Angel
(@OxfordAngel) reported
@virginmedia disgusted with your customer service at the moment, broadband has been off since 11am,listed as a known fault. Now claim it's been fixed but we still have no service, can't speak to a real person at all. I've lost a whole days work already! Please assist.
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Carmen Ormesher
(@OrmesherCarmen) reported
@virginmedia my TiVo box is trying to update new channels but it only gets to 16% then freezes! Please help
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Shug
(@TheBigShugster) reported
@virginmedia Second day in a row my 5ghz Wifi is not working exactly at the same time. Whats going on?
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Rob Shelley
(@RobertS71167549) reported
@virginmedia Been there, done that! Given up! I even asked for a booster box to help. That was gonna cost an extra £5 a month, plus it would never be mine. I could buy a decent one for £50.
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Dakster
(@dak3931) reported
@virginmedia So yet again go to a forum. I want my provider VM to give me what I am paying for, including customer service and if you can’t then the contract is void