Virgin Media Outage Report in Bollington, Cheshire East, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bollington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bollington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Bollington, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Macclesfield, Sale, Altrincham, Congleton and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
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| Stockport |
Internet | |
| Macclesfield |
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| Stockport |
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| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bollington, England
Latest outage, problems and issue reports in Bollington and nearby locations:
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Simon Ritchie
(@Weirdyweirdtwit) reported
from
Manchester, England
Oh @virginmedia yesterday I upgraded my broadband speed for the kids & I to WFH effectively (double what it was) & sure enuff it’s now not working at all 😡 & been on hold 20 mins plus to a special tech line you bundled in for me ... kids next lesson in 10 mins!
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Rebecca HR 😷
(@RebeccaHRM) reported
from
Cheadle Hulme, England
@virginmedia Hello, there is no damage to the red button. It simply won’t work on BBC to take a programme back to the beginning.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@virginmedia No, because complaining won’t get the b/b to happen any faster. Install supposed to be happening tomorrow after letting us down on 7 Dec and all the talking etc in between. Feel there’s absolutely no point complaining. We just want b/b and don’t want to go to Sky.
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✨$ERENA✨
(@teesh69) reported
from
Manchester, England
@virginmedia Thank you, but there is no point. I’ve spoken to 6 people who have all either lied or said they can’t help. Would be grateful to know why your company records calls but then refuses to listen to them though? Thanks
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Marc Lloyd
(@outspokenoneuk) reported
from
Manchester, England
@virginmedia are honestly useless! Rang with the same issue I think 12 times each time they tell me there isn’t an issue, like I’ve got time to ring and tell them issues that aren’t there! I’m tempted to just cancel my direct debit and go to sky
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Richard Shuttleworth
(@shuttsi77) reported
from
Wilmslow, England
@virginmedia as a loyal customer for years I diligently upgraded broadband to improve it throughout my home. In a small home there are black spots that I am told I need to pay extra for to get boosters. So I need to pay even more to get your service to work? Hmmm...? CICAS @Ofcom
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Liam Laverick
(@LiamRLaverick) reported
from
Urmston, England
@virginmedia No you’re alright,, literally the worst internet provider I’ve ever come across, will be leaving and moving to Sky tomorrow
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Neil S.E. Berriman
(@neil_berriman) reported
from
New Mills, England
@virginmedia #SirRichardBranson website is made up of light, up to 256colours of light, imagine that bandwidth down 10gig of fibre?
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Dennis
(@dnumberwang) reported
from
Sale, England
@virginmedia There was an issue in my area yesterday, it got fixed, now there's another one today, what's going on?
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@virginmedia Have been texting that no since 09:30 - this is after countless message threads, call centres, live chats and everyone says what you are saying and passes me on. No offence, and I appreciate you’re trying to help, but I can’t have another hours-long thread or multi-day live chat.
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Kelly Thorley
(@Kellkat77) reported
from
Manchester, England
@virginmedia on hold with Virgin Mobile over 1 hour only to be cut off, no decency to even call me back? Spent over 4 hours in the week holding for Virgin Media to be cut off twice! Again no call backs? Appreciate waiting times are longer but this is appalling service. Fewming 🤬
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Dennis
(@dnumberwang) reported
from
Sale, England
@virginmedia is there a broadband outage in M33?
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia is there anything wrong with your services in Altrincham area? It’s been 36 hours of intermittent issues with broadband (fiber). Service status says everything is fine but laptops and phones are dropping off connections..
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Marc Lloyd
(@outspokenoneuk) reported
from
Manchester, England
@virginmedia How about I just pay when you fix all the issues? I’m sure that if I don’t fulfil my terms of the contract regards to payment you will disconnect me but you are ok to not provide me with internet or TV services that I pay for
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Dennis
(@dnumberwang) reported
from
Sale, England
@virginmedia There was an issue in my area yesterday, it got fixed, now there's another one today and my internet is down, what's going on?
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Phil Samphire
(@unlovedlongsigh) reported
from
Manchester, England
@RabnawazA @virginmedia Yes my partners zoom meetings crash even though we got a 300 Mb line the Wi-Fi signal is not that great and we got boosters what we tend to do is use mobile data for the rest of us but we are in the fortunate situation that we can
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia Thought it was tough to connect to someone on phone (57 mins wait) and another 36 mins convincing your helpdesk colleague that there is a problem - they sent someone within 12 hours to check and that talented technician found and fixed the issue in 20 mins.. all sorted !! 👍🏻👍🏻
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@virginmedia No, because complaining won’t get the b/b installed and faster. Install supposed to be happening tomorrow after letting us down on 7 Dec and all the talking etc in between. Feel there’s a absolutely no point complaining. We just want b/b and don’t want to go to Sky.
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Marc Lloyd
(@outspokenoneuk) reported
from
Manchester, England
@virginmedia I’ve got 3 separate issues! Nobody cares, I can’t use live chat coz that Isn’t working either! I’ve not had a stable connection for 24 hours, when it’s normally working I have to sit next to the router because the range is like 20 cm so I can’t use internet in any other room
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BG
(@benj_greenhalgh) reported
from
Wilmslow, England
@virginmedia Please could you provide an update as to why there’s no internet in the Wilmslow area again? I rely greatly on broadband to carry out my job, it’s unacceptable for this to happen without warning, time and time again, with no idea of when the service will resume.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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P-W
(@PikeWilson) reported
@DamianoNana @virginmedia I had the same issue with VM, signed a contract and then a month later they changed the contract 🧐
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Zoe Yems
(@ZoeYems) reported
@virginmedia Thanks, I've sent the message. Hopefully the chat BOT can help me!
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Liz sullivan
(@Lizzysully) reported
@virginmedia is there a problem with emails today or do I have an issue ?
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Shaun Wren
(@Shaun_Wren) reported
@virginmedia I did check and an engineer is working on something about catch up service so maybe it something to do with that
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Bec
(@becca_wade99) reported
@virginmedia Honestly not a clue, we’ve had a new box installed this week as the other was awful and this one is just as bad
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Neil Crossan
(@quietarea1) reported
@virginmedia Residential /. That was half the problem. No issues locally
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Jonathan Foulds
(@FouldsJonathan) reported
@virginmedia you can always tell the type of company you are signing up with. Time for a live chat agent regarding signing up, around 3 mins. Time for a live agent regarding technical faults, service failures or cancellation, currently coming up to 90mins.
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Tyler
(@Foxie_GG) reported
@virginmedia Yes I have, and I left virgin for 6 months because apparently the problem was due to stress in the area, I came back after 6 months because it was "fixed" and the problem is still occurring.
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Neil
(@Dexisson) reported
@virginmedia @virginmedia Is there an issue with your mobile service? Mine's been terrible for 2 days now. Haven't seen 4g and it takes 10 minutes to send a text. Had a "refreshing sim" message yesterday. Can you explain what's going on? Just signed up for a new phone as well.
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Neil Crossan
(@quietarea1) reported
@virginmedia Done it. No help