Virgin Media outages and service status in Bollington, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 1 outage signal in the last 24 hours around Bollington, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 26, 6:22 PM GMT+1.
- TV (56%)
- Internet (32%)
- Wi-fi (8%)
- Phone (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bollington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bollington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at Virgin Media
Virgin Media is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bollington, England
The most recent Virgin Media outage reports came from the following cities: Stockport, Sale, Wilmslow, Macclesfield, Altrincham, and Buxton.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 10 hours ago |
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Internet | 1 day ago |
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Phone | 6 days ago |
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Internet | 7 days ago |
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Internet | 7 days ago |
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TV | 8 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Bollington, England
Latest outage, problems and issue reports in Bollington and nearby locations:
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Joanne Fallon (@Jo8Pink) reported from Macclesfield, England@virginmedia I’ve been waiting, yet again, for 10 days to get a call to resolve my wifi issue. Can’t contact you by website and I’m not sitting for another 90mins to get passed round 6 people 😡. Ongoing issue for far too long now. 8 years I’ve been a customer, like it matters??
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Lee Howarth (@leehow2) reported from Urmston, England@NOW awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless
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Neil Brownhill (@brownhill76) reported from Sale, England@virginmedia Hi @virginmedia can you get someone to contact me as your customer service phone line has now hung up on me after over an hour because they couldn’t be bothered to help or fix my issue #virginmedia #customerexperience
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Neil Cocker (@NellyOcker) reported from Urmston, England@virginmedia I’ve been with Virgin Media now for well over twenty years but I’m not happy with customer services whatsoever especially having the phone put down on me on two occasions ! 😡
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Andy Millington (@andymillington) reported from Cheadle Hulme, England@virginmedia My stepson and his partner having real problems getting someone to move the account to new address. Seems like a simple self installation M&T but nobody will help.
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia Have you just stopped responding now? Having some system issues?
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Norbert Lad. (@maximuslid) reported from Knutsford, England@virginmedia Hi, John sorted the problem, but sky sports HD is still NOT showing. It should be on BOTH boxes. Please fix ASAP.
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Joanne Fallon (@Jo8Pink) reported from Macclesfield, England@virginmedia My wifi is continually really poor. Been reporting it for ages. Nothing gets done. Called and the 5th person, said I had low connectivity to all my devices and put me onto someone else who said he’d completed some upgrades and it would improve. Said he’d call to check, still not
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Neil Brownhill (@brownhill76) reported from Sale, England@AsSowter @virginmedia I said that to them , I want rebate for days without but falls on deaf ears , just gonna cancel with these as they still haven’t replied to me. @virginmedia
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Paul Barber (@Barber1Paul) reported from Stockport, EnglandNice to see @virginmedia have just won keeping their customers waiting longest on phone- **** customer service do not use them
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Andy Thompson (@AndyT___) reported from Stockport, England@virginmedia Your extremely bad service. Who can I speak to please? I was on to your customer service team fro 2 hours yesterday and no one seems to know what they’re doing. Someone was supposed to call me back at 10am this morning but that’s not happened either. Whole thing is a car crash.
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Lee Howarth (@leehow2) reported from Urmston, England@NOWHelpTeam awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless
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johnsonhomes (@johnsonhomes2) reported from Sale, England@virginmedia Her phone like works at the moment because she has power but not in a power cut. This is one of the issues set out in the email which VM requested I send on Wednesday
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Liam 🐀 (@Scarlet0Pimp) reported from Stockport, England@virginmedia hello, can you please fix the broadband in the sk11 8aa area once and for all. It was down yesterday afternoon, just gone down today and down last week. Clearly there is some Faulty hardware that needs replacing. How can people work from home with broadband like this
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Nathan Talbot (@nathantalbot) reported from Urmston, England(Test) Is anyone experiencing a virgin media Internet outage in M6?
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Edwin Daniel (@EdwinDa18453545) reported from Stockport, England@virginmedia @richardbranson @VirginMediaCC unethical practice & worst cust serv.after 50 days of total loss of service and no resolution and taking 52 pounds for that period from me now they are denying compensation as well as refund of monies taken.
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GeordieManc (@geordiemanc70) reported from Urmston, EnglandYou couldn't make it up. The day after we get a settlement from @virginmedia from our claim with the CISAS dispute service, they've just sent another customer satisfaction survey....
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Martin Humphries (@MJ_Humphries) reported from Wilmslow, England@virginmedia I'm not typing out everything, having repeated myself for the last four months. See a/c 594717402 (area ref 20) for details. Customer service promised to call 30 mins after our latest conversation today. No call, 7 hours and counting. Just send the cheques!
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Dave (@twiddlemeister) reported from Cheadle Hulme, England@dj_damien @virginmedia I once had an advisor tell me that my services (that were going down for an hour or so once a day, every day for a week) must have had no issues because I was downloading tens of GB a day. Can’t wait for BT to put their gigabit lines in round here. Will switch in a heartbeat.
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Mike Chilton (@thechilledpanda) reported from Bramhall, England@virginmedia Unbelievable, you've sent me a dongle to connect a landline too the broadband on the 6th , so the phone line isnt going to work, though not much help on 150 as they abruptly cut you off. Website is also down.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Karl 🇬🇧🏳️🌈✡️ (@KarlCampbe11) reportedMy @virginmedia internet is off. Message from virgin media… Our broadband is down at the moment. To find out more log onto our website for service updates. Can anyone see the issue with this message?
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Mo (@MrsPeebs208) reported@JShine06 @virginmedia We left Virginia media because they are terrible and there customer service is atrocious you are better off going to someone else
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Chris Richards (@rocky_115) reported@virginmedia so any news on a broadband fix for SA1? Approaching 9 hours now of no internet or tv
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Vicky Leigh (@vickiferris) reportedTry to speak to customer services to confirm what is happening. Ask for a call back. They will not. They tell me I should have had a new box already (the wrong one). To me means the envelope or new 360 box has not been actioned despite being told it has been (6) @virginmedia
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Stevy Martin (@_inexcelsisdeo) reported@virginmedia intermittent signal in the area of ML11 for days on end… service status now saying nothing but the problems still there! When’s it getting fixed?
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OhJxkeyy (@PxntherBlxck) reported@virginmedia Already been on the phone with someone at virgin,they sending out a 2nd engineer on Thursday because the first engineer didn't solve the problem. Useless brain dead company
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Simon Beals (@SimonBeals2) reported@virginmedia please can you tell me why your boxing pay per view never works properly please? No such issues with Sky pay per view.
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Memia S (@memia) reported@virginmedia this is absolutely disgusting service, for the amount money we pay for Internet packages. The internet has been down for the last 2days and I’m tired of getting the same robotic answers as to y its not working. People are working from home and need Internet services!
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Crafty (@ACraftyOne) reported@virginmedia I have dm the complaint number. Please issue the deadlock letter today. I have sent to your ceo as well. I hate to be scammed and so I am going to the ombudsman.
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Kirsty ✨ (@Kirsty__x3) reported@virginmedia I have done this, it says there is no issues in my area, Iv restarted several times, checked everything is connected and still not working