Virgin Media Outage Report in Bollington, Cheshire East, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bollington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bollington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bollington, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Buxton, Stockport, Sale, Macclesfield, Altrincham, Wilmslow and Hyde.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Buxton |
TV | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bollington, England
Latest outage, problems and issue reports in Bollington and nearby locations:
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Sandy Lindsay MBE 🐝
(@SandyLindsay) reported
from
Sale, England
Have @virginmedia gone down in South Manchester??? Been kicked off the wifi!
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia I have phoned you at least 10 times this week. I’ve had a visit from a technician. My Wi-Fi still doesn’t work. I rang up AGAIN in the last half an hour, after waiting for 30 mins to speak to someone, they said they had ‘system issues’ and hung up on me. (1/3)
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Paul Terry
(@SurrealPaulT) reported
from
Manchester, England
@virginmedia hi Virgin. We had an outage of broadband and TV services beginning 23rd Sept which lasted for 4 days. At the time we were told we would be compensated for this loss. As it hasn't come off our latest bill, how do we claim?
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia It works intermittently. When I speak to an advisor they fix the issue at that moment. Then, the next day it’ll cut out again and the process repeats. It was working when the engineer left, but it didn’t last 24 hours. Intermittent isn’t good enough. I rely on you for work.
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Nick Lowden
(@nick_lowden) reported
from
Manchester, England
@virginmedia can’t get on service checker as app says it is out of service. Internet has gone down in M20 ?? When should it be fixed?
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia Will they help if the Wi-Fi is working at the time I call? Because my issue is that when it is working, your advisors consider their work done despite telling them that it usually doesn’t last. And invariable, it doesn’t.
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Definitely not Elon Musk
(@twiddlemeister) reported
from
Cheadle Hulme, England
Probably consider an unlimited tariff at some point to make up for when Virgin Media goes down.
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alex.
(@blokealex) reported
from
Manchester, England
@virginmedia Complaint is about billing after cancellation, your staff refusing to process my request to cancel and being told a different thing every time I call back… it’s been awful.
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia It’s everything connected via Wi-Fi. I don’t have the connect app. I check for service status on your website and it usually says there isn’t an issue, but that doesn’t reflect my service.
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Josh B
(@JoshuaBurns) reported
from
Manchester, England
@virginmedia I will. 2nd week in and these kind of issues is worrying considering my partner needs a connection to work from home. How long do I have to switch providers is it 30 days?
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Josh B
(@JoshuaBurns) reported
from
Manchester, England
@virginmedia Yes, tried last night and your service status page was actually down. Today I checked and it showed no issues, I run the diagnostic and no issues either. Came back up late this afternoon.
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia You’re not understanding. I do contact when the issue is happening, your advisor then fixes it, but it then happens again within 24 hours. I need a ‘once and for all’ fix. Not this whack a mole approach you’ve had so far.
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia I also don’t need to monitor the quality of my broadband, I already know it’s awful. I don’t understand how that would help.
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia I was also promised a call back from a manager within 24 hours on a phone call on Friday afternoon. I did not receive this phone call. This is absolutely disgusting and I expect something to be done. I rely on your service for my income as I work from home. (2/3)
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Norbert Lad.
(@maximuslid) reported
from
Knutsford, England
@virginmedia That's just an automated service that sends me to the app. So still unresolved.
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Norbert Lad.
(@maximuslid) reported
from
Knutsford, England
@virginmedia can someone contact me please. I've made changes to our VM account and the bill looks wrong. I've called the offshore team twice and just get bounced around before the line goes dead. Unacceptable service. Please resolve.
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia Have you just stopped responding now? Having some system issues?
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Josh B
(@JoshuaBurns) reported
from
Manchester, England
@virginmedia on my second week of being a first time customer with you and my connection has been down for nearly 10 hours now. What’s going on?
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👽
(@bludav_andrew) reported
from
Manchester, England
@virginmedia Hi, for the 2nd time it appears you’re trying to charge me for a call out when I wasn’t supposed to be charged, I’ve already called once about this and was told it was corrected but it’s happened again? I’ve had to cancel my DD until sorted as due to come out 2morrow
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Dave Garside🇺🇦🇬🇧❤️
(@DaveGarside) reported
from
Manchester, England
@virginmedia No. Tv is fine. I can access VOD such as Amazon Prime & Youtube no problem
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rafael Perera
(@rafaoxford) reported
@virginmedia I have been your customer for over 5 years. I need to change the hub I got then and have tried to contact you (unsuccessfully) by phone and online. How can I get a new Hub 3? I am getting very frustrated.
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Simone Laghi
(@Simone_Laghi) reported
@virginmedia I'm trying to reach you about a new contract but your chat doesn't work, could you please get in touch?
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John Lockdown?What lockdown..
(@metallicageek) reported
Has anyone ever managed to get in contact with @virginmedia ? Website takes you round in circles,and i can't get help on the phone as i can't remember my password from 15 years ago...
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Robert Woolley 🇬🇧🇮🇪🏴
(@robertwoolley) reported
@virginmedia I'm not sure what is worse - your pre-install contractors or your customer service process. Screwed up pre-install and three calls so far with no-one who can take charge....
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Lynne Robinson
(@LynneRobinson15) reported
@virginmedia We have not been able to access the 2G network for the last three weeks and now the 5G network is unreliable to say the least. I tried to get through to the repair team but my call was cut off due to the high volume of calls. I would like an engineer to fix the issues.
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Will Milnes
(@willmilnes) reported
@virginmedia can someone help me withy billing i have a question about it
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Lynne Robinson
(@LynneRobinson15) reported
@virginmedia We are unable to access the 2G network and for the past two weeks the signal for the 5G is unreliable to say the least. I tried to get through to your repair team but I had the phone call cut off after being told there was a high volume of calls. We need an engineer to fix it.
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Sheikh
(@English_Sheikh) reported
@virginmedia I've had enough of Virgin Media crap Broadband. The worst service out and its time to show Virgin Media the door!!!
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Kenneth Carranza
(@KennethCarranza) reported
@virginmedia after just two days with you my broadband is not working anymore and is not possible to contact any technician. Can I get it working or a refund?
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Stephen Anderson.🇬🇧
(@STEVIE5631) reported
@virginmedia Phone line is down in G64 1BB and has been for days. Any answers?