Virgin Media Outage Report in Cheadle Hulme, Borough of Stockport, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cheadle Hulme, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheadle Hulme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Cheadle Hulme, Borough of Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Salford, Stockport, Altrincham, Wilmslow, Sale and Macclesfield.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Oldham |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cheadle Hulme, England
Latest outage, problems and issue reports in Cheadle Hulme and nearby locations:
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Bob
(@bob9958) reported
from
Sale, England
@virginmedia I have just tried to run a test on your website and guess what....... there is a problem with that page/service right now!!!! We're sorry this isn't the page you wanted This part of the site isn't working at the moment, but it'll be up and running again soon. 1/2
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Andrew Sweeney
(@sween007) reported
from
Walkden, England
@virginmedia @RAWKnights7 I am sick of the Broadband dropping, supposed to be on 100 super fast fibre, but it slows down all the time, thinking of leaving for another provider
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Abs
(@AbigailOgier) reported
from
Manchester, England
@virginmedia This evening audio description appeared on Dave, but this time we were able to switch it off with no issue (although we hadn't switched it on deliberately)
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Amy Hughes
(@Amymariehughes1) reported
from
Walkden, England
I hate @TalkTalk so much. I wish @virginmedia didn't cost so much.. at least they don't put the phone down on people when their customers want to speak to the manager!!! FUMING!!!!
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talia
(@taliashan) reported
from
Manchester, England
@virginmedia is so so crap and has the audacity to be the most expensive
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Dan Cross
(@dancross88) reported
from
Salford, England
@virginmedia Hi. My contract start date was the 26.04.19. I received my contract and link to T&C’s on 27.04.19. Cancelling the charges isn’t a resolution when I am not required to pay them. I shouldn’t have been threatened with them in the first place....if I had not quoted your own T&C’s
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Anthony Maxwell
(@WellMax81) reported
from
Sale, England
All ready to start streaming and virgin media once again decides to take a day off. Jesus Christ man. I pay £58 a month just for broadband. I’m seriously considering dropping this piece of shit company and going to sky.
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colin-loftus
(@loftus2011) reported
from
Middleton, England
@virginmedia your remotes and boxes are shit I need @SkyUK back
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Last night was a joke with gaming, the lag was stupid with @virginmedia but with @bt I will be getting 150mb down 40meg up, I can get 350meg down 50meg up, ipv6, I prob can use my own router if I need it, your hub3 lag spikes 150mb to 265mb in split seconds can't be good.
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claire
(@cml0702) reported
from
Manchester, England
@virginmedia just had a member of staff on customer services be really rude to me.. I’m trying to sort my contract out and was really unhelpful. I hung up as he upset me 😬😬 😡
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Juicy_Jade
(@Jade_Juicy) reported
from
Salford, England
@virginmedia Just finished talking to CS. They made some changes , i should monitor my connection for 24 h and this should in theory be fixed. Will update tomorrow. Thank you for trying to help Ann.
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Oggy The Ghost
(@OggyGhost) reported
from
Stockport, England
@virginmedia WTF is going on with the broadband again ........
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GEORGIA CRUSE
(@georgiacruse_) reported
from
Manchester, England
No joke @virginmedia WiFi goes down about 3 times a week
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Usman
(@uah9) reported
from
Manchester, England
@virginmedia @Saurav Wow this is really bad, I would definitely report this to watchdog. Unacceptable
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Abs
(@AbigailOgier) reported
from
Manchester, England
@virginmedia Not sure - we gave up and watched the football instead with the plan of trying catch up! Will try the reboot if all else fails but wasn't sure if it were a wider problem as it was only that one programme...
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Chris Phelps
(@ChrisPhelps78) reported
from
Urmston, England
@virginmedia so you have deleted my tweet about the shocking service in the M41 Manchester Area great customer service to a 14 year customer. 350meg is worse than 200. I want a refund and not a joker telling me to reset my router #virginmedia
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toewad1
(@toewad1) reported
from
Salford, England
11 days and counting to get my new FTTP Broadband, get this @virginmedia crap out of my house, so bad so so bad for gaming lag, lag, lag, even if my @BT is crap and I will let them know if it is, but I will never go with @virginmedia ever again!!!
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Tabatha Coleman
(@TJC1974) reported
from
Ashton-under-Lyne, England
@virginmedia I have been having problems with my WiFi for the last couple of weeks. I spoke to someone earlier this week and they were able to help short term however I have now lost both internet and tv
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Steve Ward - Wardy 🇬🇧🐝
(@25wardy) reported
from
Stockport, England
@virginmedia is there an outage in Stockport. Completely lost WiFi on Hub 3.
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Chris Phelps
(@ChrisPhelps78) reported
from
Urmston, England
@virginmedia guys virgin is down M41 manchester useless don’t give me restate the router I work in the industry. 350meg is worse than 200 that’s with boosters and poweline adapters #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dawn Lewis
(@inglesd) reported
@virginmedia I made a complaint in January as I was unable to get through to speak to someone to cancel my broadband. This hasn't been done, I raised another complaint and still no resolution. I have a bull accruing for £160.50 that is going to have an adverse effect on my credit rating.
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Cxllxm
(@Cxllxm77) reported
@virginmedia wtf is wrong with ur servers cant even connect to my xbox but can connect to everything else an my xbox is sayin upnp issues and connects for a bit then disconnects and ive already spoke to xbox and they have said its not them
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Luke Moss
(@MossyLj) reported
@virginmedia I’ve called and spoken to the team numerous times and was told that an engineer was working on a fault but have been given numerous estimated fix times and now in my 4th week of this being an issue
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Emma Tobin
(@Emma__Tobin) reported
@virginmedia Hi no problem, our internet came back on early hours of Saturday morning however is down again today! In the KY11 region.
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Jim Bestall
(@JimBestall) reported
@virginmedia - I have tried several times to make a complaint and the customer agents I have spoken with just ignore it and transfer me to another department putting me back in the queue. 5 hours in total now. Resolve this now or lose my business
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thesiew
(@thesiew1) reported
@virginmedia 72 hours and NO BROADBAND still. Please please can someone help me. I am free lance working from home and can’t afford not to be able to work. Please can you tell me how to escalate this and make a complaint at the highest level
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Maisie Johnson
(@MaisieJohnso) reported
from
Nottinghamshire, England
@virginmedia how do I find out or report if there’s a problem with the internet in my area.
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Adrian (Adi) Langley
(@adilangley) reported
@virginmedia A refund of money that was taken from me for 3 months last year that has never been refunded
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Peter Mc Daid
(@PeterMcDaidWine) reported
@virginmedia So when I call it apologises for no service in my postal code but even if Virgin knows it's out - I have to register the outage? And if I didn't register on my first call, end up just inside '48 hours' - a 'loophole' means no compensation? Great. Excellent service.
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Annemarie
(@Annemar08135676) reported
@virginmedia very disappointed with the service I was lied to on 5 occasions I ask for a new box to replace old and for a new installation in another room was told YES And new deal with upgrade to Internet for FREE NOT TRUE CHARGING ME £35 FOR THIS LIED TO AGAIN AND AGAIN