Virgin Media

Virgin Media Outage Report in Cheadle Hulme, Borough of Stockport, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cheadle Hulme, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheadle Hulme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cheadle Hulme, Borough of Stockport, England 03/18/2025 16:55

March 18: Problems at Virgin Media

Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cheadle Hulme, Borough of Stockport, England

The most recent Virgin Media outage reports came from the following cities: Salford, Manchester, Sale, Oldham, Stockport, Cheadle, Macclesfield, Wilmslow and Ashton-under-Lyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomSalford Internet
United KingdomManchester E-mail
United KingdomSalford Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cheadle Hulme, England

Latest outage, problems and issue reports in Cheadle Hulme and nearby locations:

  • LiamRLaverick Liam Laverick (@LiamRLaverick) reported from Urmston, England

    @virginmedia No you’re alright,, literally the worst internet provider I’ve ever come across, will be leaving and moving to Sky tomorrow

  • Josh_Deegan Josh Deegan (@Josh_Deegan) reported from Manchester, England

    @virginmedia For months and months on end my WiFi has been in and out like the hokey bloody cokey. I've downloaded the signal check app and it tells me signal is great when it's clearly not. Trying my best to work from home but this is causing me unwelcome stress.

  • Weirdyweirdtwit Simon Ritchie (@Weirdyweirdtwit) reported from Manchester, England

    Oh @virginmedia yesterday I upgraded my broadband speed for the kids & I to WFH effectively (double what it was) & sure enuff it’s now not working at all 😡 & been on hold 20 mins plus to a special tech line you bundled in for me ... kids next lesson in 10 mins!

  • Poetech3 Poe{t}ech (@Poetech3) reported from Bollington, England

    @virginmedia No, because complaining won’t get the b/b to happen any faster. Install supposed to be happening tomorrow after letting us down on 7 Dec and all the talking etc in between. Feel there’s absolutely no point complaining. We just want b/b and don’t want to go to Sky.

  • JardineClifford Clifford Jardine (@JardineClifford) reported from Middleton, England

    @virginmedia my package price has gone up again and I'm now paying almost twice as much as a new customer how do I leave without having to call

  • Poetech3 Poe{t}ech (@Poetech3) reported from Bollington, England

    @virginmedia Have been texting that no since 09:30 - this is after countless message threads, call centres, live chats and everyone says what you are saying and passes me on. No offence, and I appreciate you’re trying to help, but I can’t have another hours-long thread or multi-day live chat.

  • MrMcSmee Martin McGovern (@MrMcSmee) reported from Manchester, England

    Virgin broadband down yet again! 4 months of the absolute worst service I've ever endured. Yet @virginmedia expect me to continue with them on the day of a massive price increase. I'd phone them, but don't really care for waiting an hour to get through for the 20th time #Yay2021

  • MrMcSmee Martin McGovern (@MrMcSmee) reported from Manchester, England

    @virginmedia Thank you for pointing out what I already knew about my contract. Do you not have a response in relation to the actual issue?... The shocking service, & the obvious reason why an unhappy customer lacks any real desire to continue being a customer? Irregardless of the increase.

  • Josh_Deegan Josh Deegan 💙 (@Josh_Deegan) reported from Manchester, England

    @virginmedia Guys, this is happening again today and is worse than its ever been. There HAS to be something wrong with either the router or the cable, as I've done everything in my power to fix it. This is making my job impossible to do and I'm suffering with falling behind because of it

  • JardineClifford Clifford Jardine (@JardineClifford) reported from Middleton, England

    @virginmedia You have a covid notice saying don't call unless its an emergency so I'm using chat.... 13hrs later still waiting.... customer care and satisfaction has never been a strong point with virgin media

  • teesh69 ✨$ERENA✨ (@teesh69) reported from Manchester, England

    @virginmedia Thank you, but there is no point. I’ve spoken to 6 people who have all either lied or said they can’t help. Would be grateful to know why your company records calls but then refuses to listen to them though? Thanks

  • MrMcSmee Martin McGovern (@MrMcSmee) reported from Manchester, England

    @virginmedia Do you not understand it is absolutely nothing to do with speed? It's the constant outages! Pretty easy to work out how that is useless to me. Also, yet another outage with fix time tomorrow. Pls don't reply with another useless generic response as they are no help at all.

  • outspokenoneuk Marc Lloyd (@outspokenoneuk) reported from Manchester, England

    @virginmedia I’ve got 3 separate issues! Nobody cares, I can’t use live chat coz that Isn’t working either! I’ve not had a stable connection for 24 hours, when it’s normally working I have to sit next to the router because the range is like 20 cm so I can’t use internet in any other room

  • Josh_Deegan Josh Deegan 💙 (@Josh_Deegan) reported from Manchester, England

    @virginmedia Yep. Checked all that, used the app and it says everything is great. I called the customer service line yesterday and it said it needed to send something down the line but nothing happened.

  • outspokenoneuk Marc Lloyd (@outspokenoneuk) reported from Manchester, England

    @virginmedia are honestly useless! Rang with the same issue I think 12 times each time they tell me there isn’t an issue, like I’ve got time to ring and tell them issues that aren’t there! I’m tempted to just cancel my direct debit and go to sky

  • pete_vella Pete Vella (@pete_vella) reported from Salford, England

    @virginmedia yet another broadband install cancelled at the last minute. Spent 10’s of hours trying to speak to somebody and today I was assured that the service would be connected. Despicable company. Blame COVID all you like, but you’re just completely useless. OFCOM claim!!

  • cpiyush Piyush Chechani (@cpiyush) reported from Sale, England

    @virginmedia is there anything wrong with your services in Altrincham area? It’s been 36 hours of intermittent issues with broadband (fiber). Service status says everything is fine but laptops and phones are dropping off connections..

  • Poetech3 Poe{t}ech (@Poetech3) reported from Bollington, England

    @virginmedia No, because complaining won’t get the b/b installed and faster. Install supposed to be happening tomorrow after letting us down on 7 Dec and all the talking etc in between. Feel there’s a absolutely no point complaining. We just want b/b and don’t want to go to Sky.

  • outspokenoneuk Marc Lloyd (@outspokenoneuk) reported from Manchester, England

    @virginmedia How about I just pay when you fix all the issues? I’m sure that if I don’t fulfil my terms of the contract regards to payment you will disconnect me but you are ok to not provide me with internet or TV services that I pay for

  • Josh_Deegan Josh Deegan 💙 (@Josh_Deegan) reported from Manchester, England

    Been on hold to Virgin Media for over 30 mins. Internet has been so intermittent for months and this week is the worst I've ever known it. Impossible for me to WFH with it like this. Missing deadlines and not able to speak to service users. Beyond frustrating.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _Jontis_ Jontis (@_Jontis_) reported

    @GamesWithTea @virginmedia I have the exact same issue, its a common occurance, right now a wired PS5 is getting 12mbs out of 200mbs.

  • dudders78 Ben Duddington 7⃣8⃣ (@dudders78) reported

    @virginmedia have to say very disappointed by the lack of comms regarding a network fault in my area that started yesterday morning. Received text yesterday to say resolved but it wasn’t, app & online test say everything’s ok until I run a test which then confirms the issue is

  • Haggisman04 Nat (@Haggisman04) reported

    @virginmedia I'm in Birmingham - service status is showing a fault, due to be resolved @ 12:50. Fine, I get things break sometimes, but a big part of the reason I moved my mobile to Virgin was due to the unlimited data offer which (supposedly) gave me a backup when working from home.

  • Haggisman04 Nat (@Haggisman04) reported

    @virginmedia ...my mobile, but ~20GB down already and no sign of any unlimited data?

  • HopeMarieBonnen Hope-Marie Bonnen (@HopeMarieBonnen) reported

    @virginmedia I cant!!! Why are you so stupid?!

  • GamesWithTea GamesWithTea (@GamesWithTea) reported

    @_Jontis_ @virginmedia It's a joke what's the point of paying for a service you don't receive

  • Lisapish Lisa O Brien (@Lisapish) reported from Dublin City, Leinster

    So WiFi completely gone in the house and @virginmedia don’t open Sundays for calls .. Surely that can’t be right .. I’m working from home So need help ?

  • EFCSankey Jay Sankey (@EFCSankey) reported

    @virginmedia, go through a load of steps for about half an hour to get the Internet fixed, absolutely zero help, it tells me to use the app, which then doesn’t work because it can’t connect to the internet that doesn’t exist. Phenomenal customer service that👏🏻

  • Tishav61 💙TishaRoo 💙 (@Tishav61) reported

    @virginmedia Thanks for replying. I figured no one would phone. Thus far, forums have not helped to resolve the problem.

  • Sonnyrugby10 Sonia wade (@Sonnyrugby10) reported

    @virginmedia yet again WiFi is slow or not even working keeps putting me on my 4g for my devices as soon as my year is up I’m leaving would never recommend them to anyone