Virgin Media Outage Report in Cheadle Hulme, Borough of Stockport, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cheadle Hulme, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheadle Hulme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Cheadle Hulme, Borough of Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Sale, Oldham, Stockport, Cheadle, Macclesfield, Wilmslow and Ashton-under-Lyne.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Salford |
Internet | |
| Manchester |
||
| Salford |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cheadle Hulme, England
Latest outage, problems and issue reports in Cheadle Hulme and nearby locations:
-
🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
@fslconsult @virginmedia Hope it doesn’t become a daily problem like mine has.
-
🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
I’ve just been told by a supervisor.@virginmedia that there is no point me raising a complaint b/c the complaints department will not get back to me. #virginmedia #fail
-
Adam Yates 🐝
(@AdamMYates) reported
from
Sale, England
@virginmedia numerous broadband issues, been on to your tech team now for the 3rd time this morning - apalling service and now being told to wait 2 days for a fix 🤬
-
🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
Not helped me as broadband service fails everyday #virginmedia #virginfail.
-
Kieran Stockton
(@KieranStockton) reported
from
Macclesfield, England
@virginmedia Upgraded my TV package yesterday. New Channels still not working.
-
🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
I spoke to a helpful engineer from @virginmedia on Wednesday afternoon. Got a text confirming a visit on Thursday 12-4pm, then #virginmediafail no one turned up. No improvement of service. #virginmedia.
-
🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
@virginmedia Hi @virginmedia it’s happened a little earlier today. Broadband Outage at 14:11!
-
🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
I have spent over six hours this week contacting @virginmedia about my broadband service and yet to have a resolution or consistent story on what is wrong. #virginmedia #virginmediafail
-
David Brice
(@globalholidays) reported
from
Cheadle Hulme, England
@virginmedia. Terrible service in my area of sk7. Service goes down every afternoon. Your customer service people don't understand what's going on. #shambles #notgoodenough #getitsorted
-
mary whitfield
(@MaryMares81) reported
from
Salford, England
@virginmedia Hi Richard, the problem we are having is that the internet is, for want of a better word, dogshit. Speed is the issue Richard, slowwww speed 😔
-
Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia what a **** system updated card details and now have to wait 24 hrs to buy a film FFS!!! Really !!! It 2020 for gods sake!
-
🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
Yes there’s lots of other #virginmedia customers on the community forum who are also suffering from limited service. Thanks for ensuring I don’t feel alone.
-
Georgie ✈️🌍
(@GeorgieMilli95) reported
from
Oldham, England
@virginmedia I have been trying very contact number I can find for virgin but none of them are letting me through because I don’t have an account number. I have an issue with a recent order so only have an order number. I’ve tried to live chat but waiting ages to get through!
-
Adam Yates 🐝
(@AdamMYates) reported
from
Sale, England
@virginmedia and here we go again - a myriad of coloured lights whilst the hub / broadband falls over again - but there are no issues... #rubbish
-
Louise Woodman
(@louise_woodman) reported
from
Oldham, England
@virginmedia absolute disgraceful service. WiFi went off Sunday. Engineer came Wednesday and said it was fixed. Neighbours WiFi off. Came today messed with a box on the street and now it’s off again. Customer service said they’ll come again Monday. A week with no WiFi!
-
Connor Unsworth
(@ConnorJUnsworth) reported
from
Salford, England
@ChrisHigsonBWFC @virginmedia We’re in the same boat. Very poor service!
-
Neil Halliday
(@NeilHalliday9) reported
from
Salford, England
Oi @virginmedia why ******** does my box just record anything it ******* wants.
-
🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
@virginmedia It’s 24hours since I was told engineers would phone me about my bband problem. 72 hours since they failed to attend an appointment- what’s going on #virginbroadband #virginfail
-
Morris
(@Mozza0705) reported
from
Oldham, England
@virginmedia my WiFi is so poor and only getting half of what I should. Also the WiFi is non existent in the kitchen. Never had this problem with @skytv broadband. Poor.
-
🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
A friendly engineer from @virginmedia unexpectedly came round today. - looked at bbband issue, ran some tests, waited for said time of normal bband crash. Nothing happened. Leaves, 15 mins later - outage occurs! Ring him, tells me spoken to network people and is following up.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
𝙂𝙚𝙤𝙧𝙜𝙞𝙚 𝙎𝙢𝙞𝙩𝙝
(@georgieinlondon) reported
@virginmedia He said he did. But i dont understand how he has three routers and now 2. The internet is still really bad and they have been cut off from their home telephone line. Can we arrange an engineer to come check this out and help them please?
-
Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia Telling me an engineer will come next week now, not good enough. Waited in all morning for one that never came and still no service.
-
Mental health journey
(@Mentalhealthjo5) reported
I actually hate being on @virginmedia. The worst service in my area. A top day of sport planned and work but I can’t do either. Could accept this if it was a one off outage but this is the 6th over summer and all conveniently fixed before they can compensate for loss of service
-
Dave Nichols
(@DipDabDave) reported
@virginmedia Hi, seems fine with Ethernet, just WiFi. Done pin hole reset thing numerous times. Eventually spoke to somebody on the phone who said it was an issue in the boxes on the street? Not sure that would be the case as I have an Apple Airport which is working fine as a WiFi network.
-
emily
(@esoteriqq) reported
@virginmedia Yes I have, I've tried everything. I did phone earlier regarding a different matter and mentioned it on the off chance the website was down. I was told to wait 3 days and call again if the problem persists
-
DMC Ducati Stoke
(@DMCDUCATISTOKE) reported
@virgin media, what is your adress to write to you to cancel my contract
-
Jess Adams
(@JessLeighA) reported
from
Ketteringham, England
@Jake_BHughes @virginmedia apparently we have a blockage where they need to connect us, which is what we would need fixing by thursday. being that unreliable we decided to cancel everything with them fully. a shame because what they offered was great. customer service department is not easy to get round 😭
-
rebecca garratt
(@RCuttingedge) reported
@virginmedia is there issues in norwich? I have no tv or Internet since 7 am.?
-
Gavin Leith
(@GavinLeith) reported
@virginmedia no broadband for almost a day. Phoned and on second call told to call back in 7 hours. According to you no issue and nobody working on my problem. Is it miraculously going to come back by itself in the next 7 hours. Poor…
-
paul dakin
(@PaulDakin70) reported
@virginmedia The only thing is that there is never knowledge of any previous tickets issued on my account of which there are now 6. No knowledge of my problem at all so I have to say it all again. This gives no confidence that this won’t go on eternally as surely they should know.