Virgin Media Outage Report in Cheadle Hulme, Borough of Stockport, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cheadle Hulme, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheadle Hulme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cheadle Hulme, Borough of Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Ashton-under-Lyne, Stockport, Buxton, Timperley, Oldham, Salford, Cheadle and Hyde.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cheadle Hulme, England
Latest outage, problems and issue reports in Cheadle Hulme and nearby locations:
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Vicky
(@McglynnVicky) reported
from
Ashton-under-Lyne, England
@virginmedia please can someone contact me ... just had the most horrific service from a Jess in you call centre
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Rebecca HRM
(@RebeccaHRM) reported
from
Cheadle Hulme, England
@virginmedia No one from your company has been in touch to arrange an appointment to fix the issue which is putting our property at risk. Hence my request.
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Jaynemcgrogan
(@Jaynemcgrogan1) reported
from
Cheadle Hulme, England
@virginmedia I am an NHS front line nurse working all hours .I wont be available. I have enough to worry about and now i cant ring my dad as his phone is dead because of your engineers.please help us.
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Kreases
(@DJKreases) reported
from
Urmston, England
@mikewebb227 @BockerWright @virginmedia I have been with Virgin for 17 years but had nothing but problems with their WiFi and the service has been poor. It took a long wait on the phone a couple of weeks ago but have finally cancelled my contract.
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Morris🥶❄️🥶
(@Mozza0705) reported
from
Oldham, England
@virginmedia Contacted your call centre and they were no help. Broadband is so slow! Not good enough. No way anyone seems to want to help.
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Jaynemcgrogan
(@Jaynemcgrogan1) reported
from
Cheadle Hulme, England
@virginmedia My dads phone line has been cut off by your technicians this morning.please help. He is elderley has no mobile and is waiting for doctor to ring
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Jaynemcgrogan
(@Jaynemcgrogan1) reported
from
Cheadle Hulme, England
@virginmedia please can you rectify the problem on my dads landline.technicians have been to fix faulty line and now its completely dead.he has no mobile phone so urgently
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Ian Bradbury
(@IanBradbury_UK) reported
from
Salford, England
@virginmedia yet again my broadband is down - a nightly occurrence lately!
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@virginmedia I have been trying for 2 days now to cancel my broadband. Started a text chat yesterday and going round in circles as they keep transferring me and no one replies, so they keep asking for same information. Ahhhhhh
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Jaynemcgrogan
(@Jaynemcgrogan1) reported
from
Cheadle Hulme, England
@virginmedia hi .my dads had the technicians for a faulty line and now the phone line is dead .please help .#elderleyvulnerableadult
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Jaynemcgrogan
(@Jaynemcgrogan1) reported
from
Cheadle Hulme, England
@virginmedia They replaced the line to the green box outside the house.3 technicians came. Line was working before just poor quality but now its dead
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Clare 🐝
(@RealClareB) reported
from
Sale, England
My @virginmedia internet is painfully slow this morning 😬
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Jenny
(@Orko77) reported
from
Manchester, England
When the scammers ring you up pretending to be from @virginmedia but your internet is down again, joke's on them!
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Lee Jones
(@leejones90) reported
from
Stockport, England
@virginmedia I have been trying to sort my virgin media out for the last 2 hours and customer service has put the phone down on me twice. Is there any way you could get someone to call me. Thank you.
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Marc Lloyd
(@outspokenoneuk) reported
from
Manchester, England
Been waiting over 2 weeks for a new V6 box as my TiVo box is so old! Nothing has arrived and nobody from virgin answers the phone or has replied to my live chat for a week! Shocking service yet again @virginmedia
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Jenny
(@Orko77) reported
from
Manchester, England
Hi @virginmedia, I rang 150 to say I wanted to leave. The person I spoke to instead offered me deals which I turned down. Then we finished the call. Have I left or would I have gone through a different process first?
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Locked down Louise 🌹 #JustWearAFookingMask
(@ItsLuweeze) reported
from
Manchester, England
@SophieEB @virginmedia They’ve been giving my mate the runaround because she’s trying to cancel. She’s phoned every day for the last week, been put on hold for over an hour and then cut off! Awful service, I’m so glad I fcuked them off years ago 👍
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Elaine Hardy
(@Elaineghardy) reported
from
Salford, England
@virginmedia Trying again to get through as desperately need to speak to someone as can’t access my account as it’s been hacked and my broadband service is shocking was on hold over an hour yesterday and been holding now for 30 mins, holding for an hour is not acceptable customer service!!!!
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Jaynemcgrogan
(@Jaynemcgrogan1) reported
from
Cheadle Hulme, England
@virginmedia No earliest they can fix it is feb 8th
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Kerrie cuthbert
(@Misskezcuthbert) reported
from
Stockport, England
@kathywxxx @virginmedia Yes I complained and got a right email of them with no help at all
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TheDino
(@TheD1n0) reported
@virginmedia No issues were listed, we will be switching networks due to the poor quality off the internet. IF there are any wifi BOOSTERS that you can list that will benefit our wifi please do.
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Dave
(@DaveLeabs) reported
@virginmedia And so June arrives and three months have now passed since I requested a move to my new address and still it's not completed. Absolutely hilarious service.
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l tay
(@2catsandl) reported
@virginmedia please can you limit the lack of service provided over the next 4 weeks while students sit their A 'levels. Thanks.......a mum of already stressed student who can't get to some online revision this morning.
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Winston Recardo
(@WinstonRecardo) reported
@richardbranson pls help! Virgin media advised 14 day cooling off period for broadband but when we cancel within this period they advised they never said this and threaten us with bad credit rating and court action..they act like modern day highwaymen and robbers..pls pls help!
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sadface ( Happyface )
(@Sadface_RL) reported
@virginmedia A few of us have yes, it has been at least two week since, and nothing has been done. We can phone up to sort the password change out, but the website is still not working.
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irish metalhead
(@irishmetalhead2) reported
Virgin media need to get the **** together And stop blaming there doing up the road or to check the hub and cables when the WiFi doesn’t work after a week @virginmedia fix ur problems or loss millions
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Michael Shepherd
(@mikeshep01) reported
@virginmedia sick of your company. Recently renewed on your top package.. Internet, still awful / booster boxes supposedly to be sent weeks back not sent / 1 of the 2 boxes suddenly died. Sky here i come. Would recommend virgin to noone
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ÜberSoldaten Wojak ⚡️
(@StrWojxk) reported
@oKenzeh @crayon966 @Khydrr org IP Address82.18.7.245 Internet Service ProviderVirgin Media Latitude53.4833 Longitude-2.33333 Postal Code CityEccles CountryUnited Kingdom ContinentEurope RegionEngland DistrictSalford TimezoneEurope/London Connection TypeCable/DSL ASNAS5089 - Virgin Media
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jimbi
(@jimbi19) reported
@virginmedia hey it’s not ok to charge for a service promised and not provided! You didn’t connect us yet you’re still taking money? How does that work?Please pay back the money you’ve taken today! Please pay it immediately as it will mean I’ll be short on money this week!
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Carole 58
(@CazTrev) reported
@virginmedia I have no internet this morning is there a problem in the area of PL9. I have switched it off and done a reset but still nothing.