Virgin Media Outage Report in Cheadle Hulme, Borough of Stockport, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cheadle Hulme, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheadle Hulme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Cheadle Hulme, Borough of Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Sale, Oldham, Stockport, Cheadle, Macclesfield, Wilmslow and Ashton-under-Lyne.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Salford |
Internet | |
| Manchester |
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| Salford |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Cheadle Hulme, England
Latest outage, problems and issue reports in Cheadle Hulme and nearby locations:
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christina wareham
(@chrissy__w) reported
from
Ashton-under-Lyne, England
@virginmedia is there a broadband issue in OL7 area. Service running slow
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@fittdr @virginmedia I'm hearing good things about @Plusnet on the customer service side, but it's the TiVo I'd miss, we are seriously considering @NOWTV broadband and TV as we already use them for sky movies but need to investigate if we (the wife) can watch @emmerdale and @LoveIsland 🤣🤣
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Karl
(@MrKarlEdgar) reported
from
Stockport, England
@virginmedia @Virgin_Victoria First time I used the box upstairs in the bedroom it wouldn't download the software , the wifi from the router is awful everything drops out, if I'm honest the service is terrible, got sold virgin at my front door hyping it up and its poo
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Ajay Parekh
(@ajayparekh68) reported
from
Ashton-under-Lyne, England
@virginmedia absolutely appalling service, 39min and counting trying to close an account I haven’t used for three months, on hold for 11min now.
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Karl
(@MrKarlEdgar) reported
from
Stockport, England
@virginmedia It's over both, if reset my box and it's back on but DEAD SLOW like it barly loads pages
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Laura Donnellan
(@ImLauraa) reported
from
Oldham, England
@virginmedia Well we don’t have a tracking number and we haven’t heard anything back since we returned the faulty phone. We also tried the text messaging service but also takes ages to get a reply.
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mike lynch
(@mikelynch7) reported
from
Middleton, England
@virginmedia It was my partner who tried calling. She eventually got through but received no help at all. We’ve emailed Tom Mockeridge tonight so hopefully this will go through the executive complaints process
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Shaun
(@shaunbentley) reported
from
Salford, England
@virginmedia Take this morning for example. You could have checked on previous interactions. But because you couldn’t be bothered, I’ve had to explain again. So. Take that as another example of how poor both your customer service team are and you, individually..
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Mike Astro Mckenna
(@MikeM0309) reported
from
Salford, England
@virginmedia For days now I have been trying to sign in to my account to no avail, so let me say if you have not sorted this problem soon then I will NOT be paying you, I will NOT be contacting you and I will NOT be answering any calls from you. I'm sick and tired of this SHIT.
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Greg R
(@juiceterry87) reported
from
Oldham, England
@virginmedia @wendyjhunter It should be free anyway, if you're promising a service you're responsible for fixing any fault with it
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colin paul henstock
(@beefstock3) reported
from
Manchester, England
@virginmedia its been a week now and its taking the mick as i pay over £100 a month for this so called service so please sort it.
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BrightLightGames
(@BrightLitegames) reported
from
Sale, England
@virginmedia Incident report, sorted now, 3 hours later. A mornings work lost.
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland @ASBO_Allstar I'm on 350 which is great but the router let's it down, the old superhub2 had much better firmware and an easier UI.
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Mike Cairns
(@19Mikey67) reported
from
Salford, England
@mcrcoffeeaddict @virginmedia Yeah, no problem. Virgin have been shit for ages.
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James Marshall
(@jameze1992) reported
from
Oldham, England
Good grief.. First experience with @virginmedia was like pulling teeth. They'll need to sort their customer service out FAST before other providers catch up with speed 😂😂
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland Thanks for the advice both you and @ASBO_Allstar have said a similar thing so I guess it's a negotiation down in price with a new router to fix @virginmedia crap hardware.
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Tracy.💗. &hubby.😍 x
(@tjane44) reported
from
Middleton, England
@virginmedia still need help..phoned up, rude female.answered no help..text no answer.
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Sarah Owens
(@sazzlepants76) reported
from
Salford, England
@virginmedia 5 sets of staff been to my property now (my broadband install date is today). 30 mins waiting on the phone and still no resolution. Now my pavements being dug up! I’ve lost faith already 🙈
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Mike Astro Mckenna
(@MikeM0309) reported
from
Salford, England
@virginmedia Still the same. Can't sign in on your website.
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mike lynch
(@mikelynch7) reported
from
Oldham, England
@virginmedia presenting barriers to cancelling after contract has expired! Appropriate notice provided. On hold for 40 minutes to get through told to call back! Barriers to cancelling, especially where a customer could be financially vulnerable is wrong! Great business practices
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Harry Samuels
(@hnjsamuels) reported
@virginmedia Please answer this question, @virginmedia. There is no TfL/BAI service. WiFi Extra doesn’t work. What are Virgin customers supposed to do for Tube WiFi?
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Slim Gaming
(@SlimNasty2013) reported
5th day in a row @virginmedia has left me a voicemail, even though I've an open email complaint with them which they refer to in their messages which states I will NOT speak to them via phone as I want everything in writing, purposeful delay tactics from them
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Sam&Snooper
(@SamAndSnooper) reported
@virginmedia So there’s a problem with your routers?
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chels 🌷
(@_chelsxoxo) reported
@virginmedia I don’t, that’s the problem, the email with my account no longer exists anymore, so i cannot login or find that email.
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Bill Kav
(@foofly) reported
Well @virginmedia down for the fourth day other than 3 hours this morning.
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Will @ GamePAK Imports
(@vr_sorro) reported
@virginmedia My wife already did this, and had to submit a formal complaint as the agent on the phone hung up on my wife without resolving the issue. I understand you're just doing your job and I've always been lenient with small glitches and hiccups, but this has been by far the worst.
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Will @ GamePAK Imports
(@vr_sorro) reported
@virginmedia We upgraded, paid through the teeth for the install, and have had nothing but consistent drops. How am I expected to work and make money to pay your record high bills when you can't even provide the one service you're selling? And not once have we had so much as a penny back.
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Joanna
(@Saffronflowers) reported
@virginmedia well I have disabled them on both!! Still not working!
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Marian Harper
(@MarianH79976293) reported
@virginmedia An engineer was booked to vist me on Good Friday.They failed to inform me this visit had been cancelled.When I called your customer service representative was very rude to me.I Explained that I am disabled and this made absolutely no difference to their attitude
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Will @ GamePAK Imports
(@vr_sorro) reported
@virginmedia It's the first thing I do every time it goes down, and it either detects no faults or days the service is intermittent and will be resolved within 24 hours. It's been consistently up and down for weeks now. The engineer confirmed no fault at our address during his visit.