Virgin Media outages and service status in Cheadle Hulme, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 6 outage signals in the last 24 hours around Cheadle Hulme, including 6 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 19, 6:36 PM GMT+1.
- Internet (43%)
- TV (33%)
- Wi-fi (13%)
- Total Blackout (8%)
- E-mail (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cheadle Hulme, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheadle Hulme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cheadle Hulme, England
The most recent Virgin Media outage reports came from the following cities: Wilmslow, Manchester, Macclesfield, Oldham, Stockport, Ashton-under-Lyne, Salford, Altrincham, Sale, Stalybridge, and Buxton.
| City | Problem Type | Report Time |
|---|---|---|
 Wilmslow
|
Internet | 35 minutes ago |
|
Manchester
|
Internet | 4 hours ago |
|
Macclesfield
|
TV | 4 hours ago |
|
Manchester
|
Internet | 7 hours ago |
|
Manchester
|
Internet | 17 hours ago |
|
Oldham
|
Internet | 23 hours ago |
Nearby cities with recent reports
43 recent signals
9 recent signals
5 recent signals
4 recent signals
3 recent signals
Community Discussion
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Virgin Media Issues Reports Near Cheadle Hulme, England
Latest outage, problems and issue reports in Cheadle Hulme and nearby locations:
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Stephen Mackenzie (@StevomacMUFC) reported from Ashton-under-Lyne, England@virginmedia Hi, I’m trying to raise a complaint online but I’m not receiving any acknowledgment. Is there another way I can raise my complaint? Thanks
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England@virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi
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Hazbullins (@Hasbullins) reported from Salford, England@virginmedia New call of duty released today and your Internet service is down. Are you taking the full piss out of me here? Wankers
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Anthony Taylor (@anttaylor23) reported from Manchester, England@virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀
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Alec Holloway (@HollowayAlec) reported from Stretford, England@virginmedia is unbelievable that our Internet is so poor, trying to contact someone via phone on numerous occasions waiting for over 45 minutes to speak with someone. Still haven't been able to get through to anyone.
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яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported from Oldham, England@virginmedia No point, there is a problem but it shows there aren't any issues in the area.
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Nathan Talbot (@nathantalbot) reported from Urmston, England(Test) Is anyone experiencing a virgin media Internet outage in B9?
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JJ (@johnjoeoregan) reported from Manchester, England@stetopping Remember you did the piece late last year about Virgin Media Broadband being out for a day? It's now been down for six days in some parts of Manchester. Six full days and not a word from the company except automated messages.
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👽 (@bludav_andrew) reported from Manchester, England@virginmedia Hi, for the 2nd time it appears you’re trying to charge me for a call out when I wasn’t supposed to be charged, I’ve already called once about this and was told it was corrected but it’s happened again? I’ve had to cancel my DD until sorted as due to come out 2morrow
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Mazz Carsberg (@CarsbergMazz) reported from Ashton-under-Lyne, England@virginmedia I've got a bone to pick with you. We got a new box a while ago, and it's randomly wiping the recorded shows. Not one at a time, all at once. We've been in touch with customer services loads of times, but they all just took us through the same pointless (1)
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johnsonhomes (@johnsonhomes2) reported from Sale, England@virginmedia Her phone like works at the moment because she has power but not in a power cut. This is one of the issues set out in the email which VM requested I send on Wednesday
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Phoebe (@TTPhoebe) reported from Manchester, EnglandAnyone available at @virginmedia please? Your website is shocking for trying to get in touch with customer services / live chat. Thanks
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Nick Lowden (@nick_lowden) reported from Manchester, England@virginmedia can’t get on service checker as app says it is out of service. Internet has gone down in M20 ?? When should it be fixed?
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Helen Hurley (@HelenMHurley) reported from Manchester, England@virginmedia great customer service from your engineer Pete this morning. Polite, knew his stuff and a credit to your company. 10 out of 10. Would recommend yourselves.
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Esjay (@essers) reported from Manchester, England@virginmedia You’ve just told me you can’t chat until 1.30 tomorrow. But I don’t need a chat. There’s nothing to discuss. You have shut down my services in error, and I need them restored. Hopefully before 5.30 when the people I need to speak to finish for the day.
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Scott Henderson (@Hendy14) reported from Salford, England@virginmedia Is there a problem with your phone system? My Mum has been trying to call for 24 hours on numerous occasions to change package but gets cut off every single time. Your mentions suggest this is happening to lots of others too. Can somebody arrange a callback please?
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Gemma ≅ (@SimpaticoGem) reported from Walkden, EnglandTell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
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Sean (@SeanKeyes) reported from Manchester, EnglandSame old @virginhelp @virginmedia more important for them to send a driver to personally collect an old Virgin Hub than send the promised engineer to install the new one and optimise the Wi-Fi signal as had been sold to us. 🤷
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Mark Armstrong (@mark001282) reported from Manchester, England@virginmedia you have caused me nothing but hassle for months now. Your customer service team are completely useless.
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Paul Terry (@SurrealPaulT) reported from Manchester, England@virginmedia hi Virgin. We had an outage of broadband and TV services beginning 23rd Sept which lasted for 4 days. At the time we were told we would be compensated for this loss. As it hasn't come off our latest bill, how do we claim?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marilyn (@womaninblue1050) reported@virginmedia Thanks. Now I know it’s the faults team I will call that option. That’s all I wanted to know. You cannot help as it’s not for me and I will now help the person it is for. You’ve always managed to help me in the past but you cannot on this occasion.
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Kathy Miller (@KathyMi25429227) reported@virginmedia Paying a premium for a poor service...why is it impossible to actually speak to anyone?? Wait time unacceptable
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Martin Moore (@Liver4breakfast) reported from Belfast, Northern Ireland@virginmedia the irony. The repair date for the TV and intermittent internet problems has been moved, after 2 days of the same problem. Try to send Virginmedia a DM "There is a problem connecting with the server".. That's because of an intermittent internet problem that I have.
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ABabySeagull🇬🇧🇮🇪 (@ABabySeagull) reported@Benleo @virginmedia I agree. Even when I had decided to leave, it would have been easy to escape from Alcatraz than cancel the contract. Never again!
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Kai Monroe Ⓥ🌱🌏✌️💙 (@KaiMonroe5) reported@virginmedia @Benleo I had VM for about 12 years and couldn`t fault the service. I only left because I got a cheaper provider who are okay. I will be returning to VM once my contract is up though.
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Andrew Pittman (@AndrewPittman2) reportedOk @virginmedia, I’ve had enough. We’ve been without our TV for 6 days following the outage last week. We have been given several promises for dates that the issue will be fixed - hasn’t happened. I was promised an update by phone this morning - hasn’t happened. 30 year customer!
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England My Country I Love You (@UpTheVibration) reported@jomickane @Benleo @virginmedia I've always found them to be really good, been with them years, never a problem, broadband connection is great - we're high usage, and this year they even emailed me to let me know they were keeping my existing discount when my contract was up, I usually renegotiate each time
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Carrie Clarke (@MrsCClarkey) reportedCome on @virginmedia my elderly mother has been without TV since 14th May. Your outage updates are wrong every day. No way of talking to a human. You need to do better!!!!
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Krisstoffer Jukes (@Krisstoffe50821) reported@Benleo @virginmedia I have Starlink and although it is a little dearer, I have confidence in its service. No cables to the receiver only from it to the house. Go for it Ben.
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Luke Ferris (@LukeFerris29808) reported@Benleo It took me nearly a whole day on the phone to cancel virginmedia. They just put you on hold forever then cut you off.