Virgin Media Outage Report in Cheadle Hulme, Borough of Stockport, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cheadle Hulme, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheadle Hulme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Cheadle Hulme, Borough of Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Sale, Oldham, Stockport, Cheadle, Macclesfield, Wilmslow and Ashton-under-Lyne.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Salford |
Internet | |
| Manchester |
||
| Salford |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cheadle Hulme, England
Latest outage, problems and issue reports in Cheadle Hulme and nearby locations:
-
John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia going from bad to worse, trouble with new Hub 4, now tried for two days to get engineer to attend and sort out the faulty phone line for an elderly. & vulnerable relative, appallingly bad customer service, all they do is blame Covid. They are a complete disgrace!
-
LilnPen Borders
(@Croston2Croston) reported
from
Ashton-under-Lyne, England
@virginmedia within the last hour I've had three phone calls claiming to be from Virgin Media technical support saying there's a problem with our internet speed. Each time when I respond I will ring VM direct on 150 they hang up. I'm ex-directory have you been hacked?
-
rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Yes so I can expect 24 hr loss of service. 2nd time in a week. What remuneration are you offering for this loss of service?
-
Tracey Cookson
(@cooki40) reported
from
Sale, England
@BBCWatchdog @BBCTheOneShow Completely agree @virginmedia are the worst!! After over 4 years they charged me to leave!! Terrible service all round #treatloyaltylikeroyalty
-
rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
Hi, it's Virgin Media. We've put your service visit on hold while we investigate a network problem affecting your services. We'll update you when this is fixed. 3rd time in a week @virginmedia 3rd time in a week
-
Jane
(@j_roddy) reported
from
Manchester, England
@virginmedia Nobody has replied to me, very poor service to a customer that has been with your company for 15 years
-
John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia Hi thanks for trying to help, much appreciated. As you suggested I downloaded the Virgin Connect App but that relates just to Hub 3 not the latest Hub 4 that we have now been given. All Ok now though with the exception of the Teckin WI-FI plugs which will not connect?
-
Fahim Ali
(@alifahim009) reported
from
Oldham, England
@virginmedia It says no issue and so no fix time. There's 4 of us unable to do our jobs and work because of this. Thank you for replying
-
Andrea Colley
(@Andy666666) reported
from
Oldham, England
@virginmedia internet down again!! 🤨is there a problem in OL4-2SZ
-
rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
-
rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
Mmm @virginmedia wifi down again for the third day in over a week. Any chance anyone can help here
-
FARNSY
(@FARNSY95) reported
from
Urmston, England
@virginmedia is the tv go app down as I am not able to sign in ?
-
adam hankinson
(@HankinsonAdam) reported
from
Ashton-under-Lyne, England
@virginmedia shocking service I have been on hold for around 30 mins and counting
-
Jane
(@j_roddy) reported
from
Urmston, England
@virginmedia who do I complain to for poor customer service? The consultant laughed at me, spoke over me, told me to stop talking and then put the phone down on me...I think you need to address your customer service training.
-
Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
Hi @virginmedia any reason why our wi-if is down again in south Manchester? Postcode M210ZN.
-
John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia You cannot try to say that leaving an elderly vulnerable person in their eighties for so long without a telephone is acceptable, nor is trying to make COVID an excuse. @virginmedia are failing in their responsibilities. Hub 3 worked fine Hub 4 will not, poor tech by you?
-
The SkulkingLoafer
(@skulkinloafer) reported
from
Manchester, England
@virginmedia I’ve been waiting since 15:30 for someone to come back to me via your chat service. You claim it allows me to get on with the rest of my day but it also means it takes me about 3 days of dedicated screen time to get a response?
-
M A R Y
(@MaryAkram3) reported
from
Oldham, England
@virginmedia Internet not working again!
-
Kristoffer Tsinontas
(@krisminime) reported
from
Stockport, England
@virginmedia This texting service is absolutely dire. Random disconnects. New people don’t have the chat history. Being passed between dependents constantly leading to 10+ hour waits. I don’t want to sit on hold on the phone. Can someone DM over Twitter instead?
-
Jon Rebbeck
(@bigghandsltd) reported
from
Manchester, England
Dear @virginmedia I contacted you over 9 days ago, you quickly responded to take my complaint off social media but didn’t reply to my response. Your service is diabolical! £55 per month for a poor #broadband service @VirginMediaNews #ripoff @BroadbandCensus
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
aslan
(@badwithcolour) reported
It’s been so long since I had a stable internet connection I’d become acclimatised to how **** virgin media have been for me. Turns out online games don’t have to disconnect every ten minutes, after all.
-
S6Owl
(@S6Owl) reported
@virginmedia your website's broken - can't access all account settings and apps in my virgin media
-
Kerry Moyles
(@kerrymoyles) reported
@virginmedia No, it always follow a wider issue in the area. Virgin say the issue is resolved but we then have patchy service for around a week afterwards.
-
A-Nando
(@AnandOndhia) reported
@virginmedia I'm not in a position to accept any price increase post May - a blanket £6 increase when I've just negotiated a plan for 18 months in December. Take this as a formal complaint @MoneySavingExp @RishiSunak
-
Michelle Causer
(@ShelleCauser) reported
@virginmedia I’m 18 hours into a WhatsApp conversation with customer service for what should have been a simple issue. Does that feel like good customer service to you?
-
Paul Austin
(@PaulAus70057184) reported
@virginmedia an hour later and still no response on the chat. Is this a completely useless service too?
-
Laura Vickers-Green 📺 TV writer/author She/Her
(@LaRainbow) reported
@virginmedia Yes, there's a service outage unfortunately! Been checking that page since yesterday. Still no WIFI or mobile data left. 😬 It's been 19 hours now and says it might take until 4.30 today to fix.
-
Robotnik
(@robotnikhottake) reported
@virginmedia Why advertise a program that most of the country can’t view with your services that are down lol
-
Robin
(@Blinkfan180) reported
@robotnikhottake @virginmedia Wow. **** this, il be ringing them back up in a minute then. I'm needing it to work again today. So that's more money having to be spent on mobile data.
-
Robin
(@Blinkfan180) reported
@virginmedia I need to spend on mobile data before I get Internet service back.