Virgin Media Outage Report in Cheadle Hulme, Borough of Stockport, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cheadle Hulme, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheadle Hulme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Cheadle Hulme, Borough of Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Sale, Wilmslow, Stockport, Macclesfield, Ashton-under-Lyne, Salford and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
TV | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Oldham |
TV | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cheadle Hulme, England
Latest outage, problems and issue reports in Cheadle Hulme and nearby locations:
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Paul Barber
(@Barber1Paul) reported
from
Stockport, England
@virginmedia Thank you @virginmedia for completely ignoring issues and directing me from helpline to Twitter to virgin community to then say need to ring the helpline- notice that you have also won the award of keeping customers longest on phone- will not be renewing my contract waste time
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GeordieManc
(@geordiemanc70) reported
from
Urmston, England
You couldn't make it up. The day after we get a settlement from @virginmedia from our claim with the CISAS dispute service, they've just sent another customer satisfaction survey....
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Nico☀️
(@Neeeko01) reported
from
Manchester, England
Made a few mistakes in my life but changing to @virginmedia from @skytv has got to be the best slap in the face ever 11 hours of the final @PGATOUR and it stops recording hole 18 putting absolute shite service #NeverAgain
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Murph
(@porlmurf) reported
from
Tyldesley, England
@big_kev_83 @virginmedia @MENnewsdesk Yeah, bonus points if they point at whatever the problem is (pothole, loose paving etc)
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Nico☀️
(@Neeeko01) reported
from
Sale, England
@virginmedia No I was to busy working 7 days to pay for it why do I need to @skytv never needed too—-surly it’s a standard set up to record a programme whatever the length.
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Mark wright
(@wrightm716) reported
from
Urmston, England
Virgin media are so shite,cancelled an appointment because they said the problem was fixed but it wasn't,now have to wait until Monday fckin *****.
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Kieran
(@Gkieran3) reported
from
Ashton-under-Lyne, England
@virginmedia my internet is consistently going down on tuesday evenings. What is going on?
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Sophie Reynolds
(@1sophiereynolds) reported
from
Cheadle Hulme, England
@virginmedia hi, I currently have no internet. I’ve ran a service check in my area and apparently it’s fine. I am WFH so need to get online immediately. Can anybody assist please?
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia how many days without WiFi before I get real help it’s M11 MCR it’s been 3 days now .. only had it back for 3 weeks prior to that it was off everyday for hours for roughly a month it’s driving me INSANE because there’s NO REAL people to speak to gotta go work now!!
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Shannon
(@ShanRebec94) reported
from
Sale, England
Internet is down again, not good enough really when I can’t work from the hospital and have to work at home @virginmedia
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Christine C
(@Conuggy) reported
from
Manchester, England
@mouthwaite @EE Virgin In particular are absolutely awful I’ve been paying full whack for fast BB yet it’s off more than it’s on so infuriating especially when you’re attempting to work from home! Absolutely poor service all round from Virgin media
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Diane Hilton-Wainwright
(@DianeHilton20) reported
from
Cheadle Hulme, England
@virginmedia why don’t you solve my intermittent internet problem and why do your chat people ignore me? Poor poor service . I will be voting with my feet .
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GeordieManc
(@geordiemanc70) reported
from
Manchester, England
@virginmedia @Kabatan7 Oh bollocks. You gave me the same "busier than normal" line in January. Hopelessly understaffed "customer service" for all of the last 10 years. That's why you didn't remotely challenge my case with @CISASUK, just paid compensation. 1/2
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Victoria Harris
(@harris_group_uk) reported
from
Cheadle Hulme, England
@virginmedia It says no issues but the entire area has no Virgin Media.
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GeordieManc
(@geordiemanc70) reported
from
Manchester, England
@virginmedia @Kabatan7 @CISASUK Cheaper to compensate the few that can be bothered to take the complaint process all the way than to provide a service where loyal customers don't feel taken for granted and ignored. 2/2
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mark dean
(@markdean5413) reported
from
Salford, England
So we finally have internet back on after 45 hours 😡no updates from @virginmedia again very very poor service
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johnconroy
(@jehsuey) reported
from
Oldham, England
@virginmedia your customer service staff are a joke. Constantly, lie cut you off and never resolve your issue. Get rid & start again.
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Sarah
(@sarahmulli) reported
from
Manchester, England
@virginmedia 2nd Friday in a row the broadband in our area goes down for the entire day in M14.I’ve been tracking this and have registered loss of service AGAIN. Currently Hot spotting off mobile as WFH!Can someone pls advise what the issue is & what’s being done 2resolve ASAP?
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Paul Barber
(@Barber1Paul) reported
from
Stockport, England
Nice to see @virginmedia have just won keeping their customers waiting longest on phone- **** customer service do not use them
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Tanvir Hamid 🏴🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝
(@TanvirHamid1982) reported
from
Manchester, England
If @virginmedia are reading, #M14 area of #Manchester seems to have #wifi connectivity issues as I'm trying to watch something on my phone 📱& the stream keeps freezing & rebooting.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sukhpal Deol
(@sukhpalde0l) reported
@virginmedia - why the network problems in Reading?
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Racco
(@racco) reported
damn is it @virginmedia price hike time again already!?!
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James
(@James537538771) reported
@virginmedia Hi, is there any easy way to get a new hub sent to me? Been having issues with existing one, done all the tests and reboots. Apparently nothing wrong with connection to my home. I'm paying over £130 pm for package. Couldn't get through by phone all week.
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myturn
(@myturn_inUK) reported
@virginmedia Hi, we are still experiencing the issue even after we did as you advised. This has been a constant issue since last year. We do need you to fix this permanantly. I will contact you for the plan change.
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shaunna hayes
(@shaunnahayes) reported
@virginmedia And when telling them I was unhappy with the service provided and thinking of leaving after being a loyal customer for years the gentleman who I was talking to replied ok that's fine and hung up 😳
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shaunna hayes
(@shaunnahayes) reported
from
Lancaster, England
@virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently
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Tony Reynolds
(@tonyreynolds997) reported
@virginmedia I just need someone a tour end to connect with me and check my system from your end to improve the service or get an engineer out. My contract says I will get a minimum of 250mbps and I am getting less than 25% of that. Not good value for money
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Caroline Hoyle
(@HoyleyC) reported
Unable to speak to anyone from #virginmedia to cancel my contract. Anyone have an email address for them. Very poor service
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That Kid Chris 😷
(@That_Kid_Chris) reported
@raiden @GameOverDave @virginmedia SO odd as I'm with Virgin and have had no issues at all with mine. Been with them since we moved-in here about 2 years ago...
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A Scanner Knightly
(@Leightheknight) reported
@DamienMcFerran @virginmedia What are they like as a service, Damien? I’m moving house soon and was thinking about moving away from BT. BT have been great so far though.