Virgin Media

Virgin Media Outage Report in Cheadle Hulme, Borough of Stockport, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cheadle Hulme, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheadle Hulme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cheadle Hulme, Borough of Stockport, England 03/18/2025 15:35

March 18: Problems at Virgin Media

Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cheadle Hulme, Borough of Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Sale, Oldham, Stockport, Cheadle, Macclesfield, Wilmslow and Ashton-under-Lyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester E-mail
United KingdomSalford Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cheadle Hulme, England

Latest outage, problems and issue reports in Cheadle Hulme and nearby locations:

  • NellyOcker Neil Cocker (@NellyOcker) reported from Urmston, England

    @virginmedia I can never get to speak to someone who fully understands me because all your call centres are now sourced overseas.I need a Manager to ring me ASAP please. Not happy whatsoever how I’ve been treated it’s not acceptable to be treated with ill manners 😡

  • rebeccahw_x Rebecca🐕 (@rebeccahw_x) reported from Manchester, England

    @virginmedia M22 area wifi not working :/

  • IanCardy2 Ian Cardy (@IanCardy2) reported from Ashton-under-Lyne, England

    Unsolicited sales call from @virginmedia offering me an upgrade but pay more! Why would I pay more when the services you already provide are slow & outdated with zero customer service. Prove it works & then maybe 🤔 but £99 a month is already too much!

  • NellyOcker Neil Cocker (@NellyOcker) reported from Urmston, England

    @virginmedia I’ve been with Virgin Media now for well over twenty years but I’m not happy with customer services whatsoever especially having the phone put down on me on two occasions ! 😡

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    So many problems @virginmedia this year, poor system, poor WiFI, poor connections, poor customer service, all seem to be continually getting worse as does the response to complaints. Anyone else putting up with this poor quality? @skytv looking a clear future prospect

  • shackmcfc ShackMcfc (@shackmcfc) reported from Oldham, England

    @virginmedia how do I report cabinet damage that needs urgent attention? Tried the number but option 2 to speak to someone just rings out

  • mrcritchy Neil Critch (@mrcritchy) reported from Chapel-en-le-Frith, England

    @ollyknights @virginmedia If you need any further help Olly DM me NP at all. I only hope they haven’t been calling Long Distance

  • DaveGarside Dave Garside❤️🇾🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿⚽️⛳️🎸 (@DaveGarside) reported from Manchester, England

    @virginmedia Yes there are and there were all 3 times. Currently 4.00pm estimated to be fixed but that’s my Saturday pretty much gone without any service

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    @virginmedia Told yesterday that it is a local problem due to be resolved by 12th August, however that seems to be a standard reply which is now becoming tiresome. We have to wonder if @virginmedia have fallen back in the hi tech department & that we should move on to a more reliable provider

  • shuttsi77 Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England

    @virginmedia why won’t my Apple devices work properly on your personal WiFi? What is the solution or should I start charging my phone data bills to you. Your boss heads to space, brilliant but his customers can’t get consistent WiFi in the 21st century. Please help.

  • NellyOcker Neil Cocker (@NellyOcker) reported from Urmston, England

    @virginmedia also since my contract inception May I’ve had no 5G or 4G just 3G which is extremely slow when processing fast is needed. Extremely poor & I’m a long standing loyal customer of Virgin Media for over 20 years when it was called Cable Wireless (NTL)😡

  • NellyOcker Neil Cocker (@NellyOcker) reported from Urmston, England

    @virginmedia so much for Virgin Media to ring me yesterday Friday 6th Aug over three complaints. Phone call from Customer Services never came to fruition .. Not a happy chappie 😳😡

  • neyo Steve Day (@neyo) reported from Manchester, England

    @Netflixhelps I haven’t but I’ve streamed it via Virgin Media and EE’s mobile network, so it feels it’s not likely to be that? Can you or someone on the team try streaming it on iOS and letting me know if it works?

  • JoshTheG4ymer Josh The G4ymer 🏳️‍🌈🇬🇧 (@JoshTheG4ymer) reported from Ashton-under-Lyne, England

    @virginmedia Yes, all we get is a known outage, but been like this for 6/7 hours now. No word or updates have been given.

  • MaryAkram3 M A R Y (@MaryAkram3) reported from Oldham, England

    @virginmedia Shittest internet going problems after problems we’ve had for a week and we pay a fortune!!

  • shuttsi77 Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England

    @virginmedia Just Apple, they struggle to connect and buffer whereas non Apple laptops are fine, for example. Either that or it’s our WiFi? Please help?

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    @virginmedia told by them today that problems with “catch up” service not something that was paid for so in effect had to put up with the poor performance, in the end offered a tenner! Perhaps there is a better solution, ie get rid of them & get someone who cares 🖕

  • NiallDouglass Niall Douglass (@NiallDouglass) reported from Manchester, England

    Keep getting some threatening emails from #virginmedia about the return of media kit. Still waiting for them to pick up as a previously agreed confirmation date was made via their site. Worst customer service ever #virgin #virginmedia

  • levylass Moira McLoughlin 💙 (@levylass) reported from Manchester, England

    @virginmedia seriously getting fed up with your service why do I have to sit on top of a box connected to TV to get any internet when working at home & office on 2nd floor ?? Rung 3 times same old guff pull the plug out 🤬🤬

  • twiddlemeister Dave (@twiddlemeister) reported from Cheadle Hulme, England

    @dj_damien @virginmedia I once had an advisor tell me that my services (that were going down for an hour or so once a day, every day for a week) must have had no issues because I was downloading tens of GB a day. Can’t wait for BT to put their gigabit lines in round here. Will switch in a heartbeat.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ali_attalla 3lawe (@ali_attalla) reported

    So I just found out today that @virginmedia can extend "we will fix your service in the next 4 days" for the last 6 weeks and because they have given me a timeframe (although completely fake) I still have to pay the bill. #Scum #theives

  • tomdoode259 Thomas Daniel (@tomdoode259) reported

    @virginmedia sure your speeds are good but not much good when the bloody thing breaks. 3 times I’m the last 4 days we’ve had some sort of problem / outage

  • ali_attalla 3lawe (@ali_attalla) reported

    @Enudi3 @virginmedia welcome to the club of joining an ISP that does not give you service, your money back, care or even give you good customer service over the phone. the problem is they have good marketing and have tricked the UK in believing they have real internet. we've all fallen for it! :(

  • StuartAParker Stoo Parker (@StuartAParker) reported

    @vmbusiness Hi, bad first customer experience straight off the bat. If I can’t register for “My Virgin Media” until my service goes live, perhaps say that in the email you sent inviting me to set it up, or don’t send the email until my service is live. Frustrating failure.

  • VottaNick Nick Votta (@VottaNick) reported

    Businesses offer great deals for potential new customers but fail to recognise long term loyal customers!Give annual discounts & you will gain new business & retain existing customers. You have it all the wrong way round. @VodafoneUK @SkyUK @virginmedia #carinsurance #simple

  • itsonlypree Pree (@itsonlypree) reported

    if virgin media goes down on me one more time im actually going to flip my lid

  • ali_attalla 3lawe (@ali_attalla) reported

    @virginmedia @JustinBeale70 dont fall for that trick. its a 1 hour phone call 59 minutes on hold and 1 minute where the person on the phone is rude and transfers you to a dead number and it hangs up!

  • gregarus Greg hook (@gregarus) reported

    @virginmedia I’m trying to make my voice heard with you lot but you never return calls, just constantly rob my partner of £85 a month for something you claim she’s asked for even after admitting a mistake on your behalf!

  • ali_attalla 3lawe (@ali_attalla) reported

    @virginmedia It's "missable" if you're with virgin. Still waiting for my TV or internet to connect. You need longer than 2 months to fix the issue you supposedly found in January?

  • Ielrashedy Sam Elrashedy (@Ielrashedy) reported

    @virginmedia What awful service? I can’t cancel my our awful service or get to speak to anyone????!!!