Virgin Media

Virgin Media Outage Report in Cheadle Hulme, Borough of Stockport, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cheadle Hulme, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheadle Hulme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cheadle Hulme, Borough of Stockport, England 03/18/2025 13:20

March 18: Problems at Virgin Media

Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cheadle Hulme, Borough of Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Sale, Oldham, Stockport, Cheadle, Macclesfield, Wilmslow and Ashton-under-Lyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester E-mail
United KingdomSalford Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cheadle Hulme, England

Latest outage, problems and issue reports in Cheadle Hulme and nearby locations:

  • MalbiffaSwann Mal Swann (@MalbiffaSwann) reported from Cheadle Hulme, England

    @virginmedia I need some help my wifi needs boosting in the upstairs of the house how can I get a booster from you? I’ve looked on your website and it’s impossible to find how I can get one from you. TBH can’t believe I need one given the cost I pay for your super broadband

  • JiriKPinnock J K P (@JiriKPinnock) reported from Manchester, England

    @immihepburn @virginmedia I few for you, same happened to me as well. After 40 mins on the phone , charging me £8 to call customer number, their staff put the phone down on me . TERRIBLE SERVICE

  • unlovedlongsigh Phil Samphire (@unlovedlongsigh) reported from Manchester, England

    Hi @virginmedia I have just spoken Customer service, very brusque and clipped and use the term “Sir”in a very passive aggressive way. my order upgraded service they was insistent that virgin didn’t it so I had to email her “Order ref: WS7344640 Order date: Wednesday, December 2”

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @virginmedia desperately in need of some help

  • MalbiffaSwann Mal Swann (@MalbiffaSwann) reported from Cheadle Hulme, England

    @virginmedia Yes it is I regularly check cables and connections but this does not improve the signal in the upstairs of the property at all

  • Whosyourdaddy19 Danny Peacock (@Whosyourdaddy19) reported from Manchester, England

    Wow @virginmedia your standards of customer service have gone downhill this year.. All for the understanding of pandemic but even after the average wait of an hour to talk to someone to be cut off 4 times now and let down multiple times with guarantees is just not the normal!!

  • JiriKPinnock J K P (@JiriKPinnock) reported from Manchester, England

    @virginmedia So me as a customer who don’t know this information, and searches your customer number after you don’t provide your services, been kept 40mins on phone line and then get phone put down from your staff. Brilliant!!!

  • JiriKPinnock J K P (@JiriKPinnock) reported from Manchester, England

    @virginmedia That’s different scenario on my bill, why I’m charged to call your Customer Service line

  • Orko77 Jenny (@Orko77) reported from Manchester, England

    Hi @virginmedia, my neighbours and I are all having connection problems today but when one of us managed to speak to someone, was told that it all looked fine and is having a virtual technician calling. Seems a bit pointless if we're all struggling?

  • salpea77 Sally pickford (@salpea77) reported from Stockport, England

    @virginmedia code v210 on the tv how can I get help for this??

  • tgomez7 gomez (@tgomez7) reported from Sale, England

    @virginmedia I have been trying to cancel my account for over a week now. 5 calls made and still nobody has been able to help me. This is an absolute joke!! Please tell me how I can do this in writing?

  • garethlongley Gareth Longley (@garethlongley) reported from Salford, England

    @virginmedia what the hell is going on with your internet!? I’ve been holding to get through to your customer service department for almost an hour now (after being cut off twice!). I’m ready to cancel this AWFUL service!

  • oafc617 OAFCDambuster #MHFA (@oafc617) reported from Oldham, England

    @virginmedia - hi .. your product is struggling to show even 2mbps download in the OL2 area! Is there a problem in this area?

  • PhilCampbell_ Phil Campbell (@PhilCampbell_) reported from Manchester, England

    Note to everyone....never join @virginmedia on an offer. scamming bastards! 🤬

  • wesgrundy Wes Grundy (@wesgrundy) reported from Bredbury, England

    @virginmedia what’s going on with the quality of the picture? Scrambling and constantly broken. Please sort.

  • ggfeb62 geoff george (@ggfeb62) reported from Oldham, England

    @ChadWeather @virginmedia I am of the opinion that Virgin Media just gives lip service to its customers takes their customers money without fixing any of their customers issues or concerns 😟 I pay a substantial amount each month.... What for they say go online....reboot no change 😡

  • Poetech3 Poe{t}ech (@Poetech3) reported from Bollington, England

    @virginmedia Yes, someone to tell me what happens when there’s no cable to pull (your website said service was available). Waited in, engineer just drove off without any explanation. Had to spend hours at call centre. Want install to happen but can’t understand process & no one will explain.

  • katiem8y Kate McLean (@katiem8y) reported from Poynton, England

    @virginmedia how long do we have to do without internet while you upgrade our service!! Have now spent two days tethered to my phone trying to do business calls! It’s NOT acceptable to be doing this in the day! 10.25pm been off since 9.30am! 😡😡

  • leehow2 Lee Howarth (@leehow2) reported from Urmston, England

    @virginmedia I want my money back this is awful it's unwatchable #JoshuaPulev

  • 1sophiereynolds Sophie Reynolds (@1sophiereynolds) reported from Cheadle Hulme, England

    @virginmedia Yes, I checked online and there are outage issues in the area. However I was sent a text saying it had been resolved yesterday, but it is still not working this morning!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • matt18barnes Matt ‘Barnsey’ Barnes (@matt18barnes) reported

    @virginmedia When we rang they can’t see a problem so they’re not bothered! No landline either because it’s plugged into the router. App says everything is fine, engineer can’t come till Saturday

  • Rosco1318 R McQ (@Rosco1318) reported

    @virginmedia Hi. Slow broadband speed via modem mode of hub 5. 2 hour wait. Missed them as I wasn't continuously looking at screen. I'm at 4 hours now still no help. And on the 4th day of trying

  • TheTwigglet_ The Twigglet (@TheTwigglet_) reported

    I can honestly say I’ve never experienced customer service as bad as @virginmedia the sales team and the retentions team are fantastic and the product they provide is great when it’s working… but if something goes wrong and you need customer service. God help you.

  • abbienicolex abocado 🥑 (@abbienicolex) reported

    @virginmedia We have had no wifi at all for a week, we are 3 students and all have work from home jobs. The cable outside was damaged. Someone came to fix that then he said someone else would be round on Tuesday to feed the wire back through to the house.

  • Joshua50227705 Joshua (@Joshua50227705) reported

    @virginmedia Hi, I had a technician at the house on the 27th October, I was told that work was needed to fix the cables on the outside of the property and they would contact me in the coming days to tell me when the work was to be completed- so the 2nd part of the work can begin. 1/2

  • dominikabolon Dominika (@dominikabolon) reported

    @virginmedia since you guys respond here better than on your phones… why has my internet been down for 5 days with no response from your team? 😒 #virginmedia

  • DunlopRach Rach D (@DunlopRach) reported

    @virginmedia I have just received a new contract from Virgin Media for 18 months and I never asked for it. All broadband, tv and phone are no longer working. Confused and cannot get through to customer services - trying 45 mins!!! Anyone experienced this. Thanks

  • UnwantedLife_Me Unwanted Life (@UnwantedLife_Me) reported

    @virginmedia @OverwatchEU Why won't you let me connect with anything hosted on Lyrical Host, a website hosting company? You said you'd fix it, but you still haven't

  • wil_lia_m40 William McKee (@wil_lia_m40) reported

    @virginmedia Completely impossible,it’s hooked up to one tv which is hanging on my wall,and I am not really in the mood for diy so you can say the tv is the problem. I can tell you it’s not as the ps5 subtitles work perfectly,it only happens on virgin. Apologies about putting my tv on a wall

  • jamesmcewan86 James Mcewan (@jamesmcewan86) reported

    @MonkeyBonus @virginmedia @premierinn ultimate WiFi is a joke, they really need to improve this, their bread and butter is business users, it's bad enough in 2022 they charge for WiFi but even worse that it's as reliable as a cheap umbrella in a hurricane.