Virgin Media Outage Report in Cheadle Hulme, Borough of Stockport, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cheadle Hulme, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheadle Hulme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Cheadle Hulme, Borough of Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Salford, Oldham, Sale, Macclesfield, Wilmslow, Cheadle and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cheadle Hulme, England
Latest outage, problems and issue reports in Cheadle Hulme and nearby locations:
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Rixie | MamaDemonDoggo
(@Gallerixia) reported
from
Salford, England
@virginmedia do you know when service will be back up. I have to make important phone calls before 5pm when lines are closed for the evening. I'm also an emergency contact for two children and an elderly relative who is also affected.
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Chris Phelps
(@ChrisPhelps78) reported
from
Urmston, England
@virginmedia 14 year customer M41 area Manchester. New router Monday internet dropping around Tea time (350meg). Engineer yesterday new boosters and I’ve had to buy a ether switch as told it’s my cctv no it’s not. Let’s hear the PR BS I want a proper refund!!! #virginmedia
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David Monaghan
(@Dave_mona) reported
from
Manchester, England
@virginmedia I was told that due to the error nothing could be done and I won’t be receiving my PS4 I now have to disappoint my two young boys when they get in from school. Not a great service I must admit.
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Geoff Parkinson
(@GeoffParkinson6) reported
from
Tyldesley, England
@davetherave103 @JusticeCraig @virginmedia It’s bad customer relations that’s seeing customer leave for Sky to many outrages on virgin
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Manchester Tart
(@Manchester_Tart) reported
from
Urmston, England
@virginmedia get off the internet, I want to use the house phone! #virgin #down
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David Monaghan
(@Dave_mona) reported
from
Manchester, England
@virginmedia I raised a complaint and the response was due to the package I was put on the PS4 wasn’t available. I just can’t understand how it’s now my fault I specified I wanted the PS4 it was the main reason for signing up.
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Andrew🐝
(@Andrewa9980) reported
from
Ashton-under-Lyne, England
@LucySD_ @virginmedia Ok cheers your more help than @virginmedia
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talia
(@taliashan) reported
from
Manchester, England
@virginmedia is so so crap and has the audacity to be the most expensive
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Ana Stewart
(@withloveanax) reported
from
Sale, England
@virginmedia A complaint has been logged but I still have not received a call from a supervisor. I have not been assured what compensation we will be given due to this chaotic mess!!!
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Ana Stewart
(@withloveanax) reported
from
Sale, England
Imagine @virginmedia fitting your WiFi and the engineer hits a gas pipe. Then @BritishGas arrives to fix the gas pipe and hits a water pipe. Imagine having to chase VM to speak to a supervisor and still 4 days later no call back! Shocking!
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Chris Phelps
(@ChrisPhelps78) reported
from
Urmston, England
@virginmedia No area problems I am at a lose I’m tech savvy and rather sort myself but if I can’t or your engineers I give up.
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ourfloridaadventures
(@JennaAndKyle) reported
from
Manchester, England
@virginmedia No we’ve been using it for years and it’s been fine. We’ve turned the box off & on to see if that would help but nothing
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Anthony Maxwell
(@WellMax81) reported
from
Sale, England
All ready to start streaming and virgin media once again decides to take a day off. Jesus Christ man. I pay £58 a month just for broadband. I’m seriously considering dropping this piece of shit company and going to sky.
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ourfloridaadventures
(@JennaAndKyle) reported
from
Manchester, England
@Aaronjgriffiths @virginmedia How annoying is it 🙈 mines still not working I don’t know what else to do
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lynne davies
(@daviesl5) reported
from
Glossop, England
@virginmedia @NoodlesTCat You need to hurry up and get in the SK13 area! Sick of our internet with @BT. First 12 months fine then after you sign up with new contract, goes slow! Ring them and get fobbed off saying nothing is wrong
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Dan Cross
(@dancross88) reported
from
Salford, England
@virginmedia Hi. My contract start date was the 26.04.19. I received my contract and link to T&C’s on 27.04.19. Cancelling the charges isn’t a resolution when I am not required to pay them. I shouldn’t have been threatened with them in the first place....if I had not quoted your own T&C’s
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GEORGIA CRUSE
(@georgiacruse_) reported
from
Manchester, England
No joke @virginmedia WiFi goes down about 3 times a week
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David Monaghan
(@Dave_mona) reported
from
Walkden, England
So after being told by the customer service guy at @virginmedia I would receive a free PS4 I have had to make a complaint only find out I was put on the incorrect contract that didn’t include a PS4. 😡@richardbranson i should of stayed with @SkyUK
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Z Z Z Z oi oi oi.
(@zzzzoioioi) reported
from
Stockport, England
If you're a Virgin media customer and you don't have BT sport they are showing the game for free on channel 100 in HD! "Come on Chelsea"#ChelseaFC #CFC .
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Ian
(@Mancman10) reported
from
Manchester, England
@virginmedia Hello please can you help as my remote control for my TV box has a button that is not now working so i need a new one but have forgotten the account password so i can't get through to anyone on the phone by dialing 150, please can you help me, thanks,regards Ian
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tiff💫
(@Tiffanylouiseex) reported
@LeeRecioy @virginmedia It’s so stressful! Especially because i work from home. Having to have time off when they have ‘issues’
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Liam Freeman
(@liamdfreeman) reported
Called up @virginmedia for an hour and 12 minutes to finally get through to someone to cancel our package as we're moving soon. And because we insisted we didn't want to renew and just wanted to cancel, the guy put the phone down on us. Still no canceled contact. Disgraceful.
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Jaymie Thomas 🇺🇦
(@jaymiethomas) reported
@philipbrown @virginmedia Tbf, the actual broadband service has been great. I’m moving at can’t get VM in the new place, which is a shame. They have this neat-in-theory SMS support system, where you can shift your move request away from the phone and the browser, but it doesn’t really work well.
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Kenny's Kids
(@KennysKids) reported
@lukeisabrennan They'll say they're providing a service for their huge audience of Irish people supporting English clubs. If it was Virgin Media doing this I'd get it, but RTE as our license fee funded national broadcaster shouldn't be doing this and should be doing way more in terms of the LOI.
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Liz Little
(@LizTuition) reported
@LordFoxx75 @virginmedia I'm in M14 too. On my @virginmedia account it says they 'hope' to fix it by 11.45pm!
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David Holmes
(@Sherl06303) reported
@virginmedia Tried that - never get through - you really are appalling.
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Aqua
(@R3Phoenix) reported
@virginmedia Doesn’t help
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Tiff💫
(@Tiffanylouiseex) reported
@virginmedia Just to be told no one can help me and I have to pay to get out of my contract even though it’s all your fault? Sick and tired and speaking virgin today. Been contacting yesterday morning. Being told different things and still nothings sorted. Virgin is 💩💩💩💩💩
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Daniel Fynn
(@DanielFynn9) reported
@virginmedia No nothing so I’m left with a poor intermittent service, tried all trouble shooting. Can someone perhaps call me tomorrow?
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Jaymie Thomas 🇺🇦
(@jaymiethomas) reported
@philipbrown @virginmedia With an open choice, I’d go with @Hyperoptic but they seem mainly concentrated around apartment blocks and high-density areas. Biggest outage with VM over 5 years was maybe a couple of hours, and only a few times. Can’t fault the speed, just the online options for a/c mgmt.