Virgin Media Outage Report in Cheadle Hulme, Borough of Stockport, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cheadle Hulme, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheadle Hulme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cheadle Hulme, Borough of Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Dukinfield, Hyde, Irlam, Salford, Stockport, Wilmslow, Oldham, Altrincham, Sale, Knutsford, Macclesfield, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
Wi-fi | |
| Manchester |
Wi-fi | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Cheadle Hulme, England
Latest outage, problems and issue reports in Cheadle Hulme and nearby locations:
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Leann
(@leannt1984) reported
from
Salford, England
Hi @virginmedia for several days I’ve been messaging you trying to move my services to another address. You can’t speak to anybody, and nobody replies to my messages! Appalling service! I will want reimbursement for the days that my services won’t be available at my new property
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Clare
(@clareyocs1) reported
from
Salford, England
@AdumF @virginmedia I know Salford had a problem yesterday or day before.
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Ajay Patel
(@AjayPatel1000) reported
from
Stockport, England
@virginmedia never mind the show, my broadband has been down all day and it’s impossible to get hold of anyone at VM. Please get in touch ASAP.
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Steph
(@SeeingSpots_) reported
from
Oldham, England
I saw something about @virginmedia doing work in our area and we'll have no service but I can't find what dates/times. I'm working from home so have to show something to work to prove I'll have no internet/ make a plan to still work.
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Jane
(@j_roddy) reported
from
Urmston, England
@lIPJIl @virginmedia WFH and self employed with no WiFi...can’t get through to them only automated service...maybe invest more into the company rather than pay your shareholders fat bonuses!
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Laura Lou
(@LunaWitchBitch) reported
from
Manchester, England
@virginmedia I have been trying to get through to your customer service for the past 2 days - I need to speak to someone urgently.
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CityWookie
(@CityWookie) reported
from
Urmston, England
Impossible to arrange a house move with @virginmedia ! So far website doesn't work. So they tell you to use the contact us chat, which I've sat on for over 4 hours without a response. I've also tried calling, so far more than 3 hours no response or cut off 😡 #poorservice
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ROB TOMLIN
(@robtomlin1) reported
from
Sale, England
@virginmedia for the past 18 months I’ve paid £99 a month for the oomph package, just been told it’s going up to £139 a month for same package yet new customers get it for £89 a month! How can you justify this ? Don’t want to leave but no help from customer services
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David Wright
(@RedDevil1952) reported
from
Oldham, England
@virginmedia every night midnight to 00.15 we lose signal. You are a joke costing my home business our livelihood especially in these difficult times. Looking for new supplier though been with you 12 years. You should be ashamed.
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rachael mcnally
(@rachaelmcnally) reported
from
Salford, England
@virginmedia what a rubbish service. Trying to request for package to be moved but can’t speak to a person. Now want to cancel....still can’t speak to anyone 😡 terrible service......answer the phone!!!! Been sat on hold for 3 hours
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Jane
(@j_roddy) reported
from
Urmston, England
Why is @virginmedia so appalling? Broadband been off for 48 hours,but they manage to take their monthly payment without a problem which gets more expensive each month..if your thinking of virgin think again!
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Suzanne & Steve
(@thegallyfamily) reported
from
Salford, England
@virginmedia do you have any shame and are you happy providing poor service. 12 phone calls all cut off at my expense and still can’t answer our query and refuse to ring us back. #simplypoor
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Laura Lou
(@LunaWitchBitch) reported
from
Manchester, England
Yet AGAIN my broadband connection has gone. @virginmedia this is every single month, multiple times a month and I get old nothing but 'try to reboot your router' every single time. The amount of complaints on twitter alone jusy goes to show how poor your service is.
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Michael May
(@mason458) reported
from
Middleton, England
@MickFerry @virginmedia Infuriating. We are going through it at the minute. They want £120 of us a month as a valued customer and a NEW customer gets same package £50 less.
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Verry Cherry 💋
(@MissVerryCherry) reported
from
Salford, England
@virginmedia I can’t believe how shocking your customer service is ....
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Joemoonblue
(@joemoonblue) reported
from
Stockport, England
@virginmedia My router stopped working and no one from Virgin would help I lost my mind and ended up in a mental hospital
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Mal Swann
(@MalbiffaSwann) reported
from
Cheadle Hulme, England
@virginmedia need some help guys got a constant flashing green WiFi light on my hub and I have tried everything to solve it switched off rebooted checked connections everything getting frustrated now. It’s been on for 3 days now
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Jamie Yates
(@jy_6yates) reported
from
Stockport, England
@virginmedia your WiFi is a disgrace and doesn’t work in any room minus the room the actual router is in, disgraceful signal strength
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Bruce
(@brollybruce) reported
from
Knutsford, England
@virginmedia Complete disaster - can you please look on the account and sort out the problem - you have all the authority from the client
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David Wright
(@RedDevil1952) reported
from
Oldham, England
@virginmedia have you thought about letting people know beforehand that broadband will be down for 7 hours when some of us do our sales online at this time but are unable to do so!!!! Why do we have to ring you first??? Been with you 12 years but seriously thinking about moving.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SaoirseEire
(@SaoirseEire) reported
@virginmedia once again had my time wasted by customer retentions. Been waiting on a manager to contact regarding my complaint. #AVOIDvirgin#passthebuck
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Christine💙
(@jaluch) reported
@virginmedia I offered to answer any question as I am the account holder but he insisted on a password. I have been a customer for 20 years have 2 mobiles with you and pay £96 a month. I feel badly done to.
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Nanook🐶
(@bazer100) reported
@virginmedia Basically saying the network is down again and should be on later. I get and understand problems happen, just seems like whatever is causing the problem isn't getting properly fixed as in general my broadband normally fine year round. Thanks
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Isabel Black
(@IzzyB115) reported
@virginmedia I have emailed a complaint and have asked for someone to call us
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Sigal Borok
(@MsBorok) reported
@virginmedia That’s the whole point my discount expire when my contract ends on the 21st of August! I don’t get how you can increase the cost mid contract! and 28% rise which I can’t afford to pay and if I terminate my contract now will have to pay almost £90 fine! Your team couldn’t help 😡
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UKPREPPINGSHOP
(@uk_prepping) reported
@virginmedia another day another terrible service from virgin..
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Jenna Gleespen
(@JennaGleespen) reported
@virginmedia No you guys will not do all you can to fix it or I would have Internet which I haven’t for over a week! You won’t even cancel my contract! And now after waiting over a week I have to wait another for a tech! Honestly appalling service.
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Georgia
(@LaydeeGx) reported
@virginmedia trying to cancel a set up for my mother in law. one of your salesman got her to sign up even though she is already in a contract with BT. Weve already rang up to try and cancel this but your customer service team haven’t been helpful. Can someone help on here please
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jacks
(@murraymount1) reported
@GeneralDalgardo @virginmedia Funnily enough I have just called to cancel my subscription after accepting an offer that never materialised, after speaking to several people online, telephone and WhatsApp I’d had enough lies called to cancel and got ‘cut off’ 🙄
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Becca ♥
(@Rebecca46338538) reported
@virginmedia I live in the area of SE25 5BB and my virgin media is off. I’ve a symbol on my V6 box and the broadband hub is flashing green at me. I’ve checked the my virgin media status and it states that there is no known problem with the broadband only tv.