Virgin Media Outage Report in Cheadle Hulme, Borough of Stockport, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cheadle Hulme, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheadle Hulme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Cheadle Hulme, Borough of Stockport, England
The most recent Virgin Media outage reports came from the following cities: Stockport, Oldham, Manchester, Salford, Sale, Wilmslow, Knutsford, Macclesfield, Altrincham and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Stockport |
Phone | |
| Oldham |
Internet | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Oldham |
Internet | |
| Manchester |
TV |
Community Discussion
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Virgin Media Issues Reports Near Cheadle Hulme, England
Latest outage, problems and issue reports in Cheadle Hulme and nearby locations:
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@immihepburn @virginmedia I few for you, same happened to me as well. After 40 mins on the phone , charging me £8 to call customer number, their staff put the phone down on me . TERRIBLE SERVICE
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@virginmedia That’s different scenario on my bill, why I’m charged to call your Customer Service line
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gomez
(@tgomez7) reported
from
Sale, England
@virginmedia I have been trying to cancel my account for over a week now. 5 calls made and still nobody has been able to help me. This is an absolute joke!! Please tell me how I can do this in writing?
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OAFCDambuster #MHFA
(@oafc617) reported
from
Oldham, England
@virginmedia - hi .. your product is struggling to show even 2mbps download in the OL2 area! Is there a problem in this area?
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@virginmedia So me as a customer who don’t know this information, and searches your customer number after you don’t provide your services, been kept 40mins on phone line and then get phone put down from your staff. Brilliant!!!
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Wes Grundy
(@wesgrundy) reported
from
Bredbury, England
@virginmedia what’s going on with the quality of the picture? Scrambling and constantly broken. Please sort.
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Mal Swann
(@MalbiffaSwann) reported
from
Cheadle Hulme, England
@virginmedia Yes it is I regularly check cables and connections but this does not improve the signal in the upstairs of the property at all
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@virginmedia Yes, someone to tell me what happens when there’s no cable to pull (your website said service was available). Waited in, engineer just drove off without any explanation. Had to spend hours at call centre. Want install to happen but can’t understand process & no one will explain.
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Phil Campbell
(@PhilCampbell_) reported
from
Manchester, England
Note to everyone....never join @virginmedia on an offer. scamming bastards! 🤬
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Jenny
(@Orko77) reported
from
Manchester, England
Hi @virginmedia, my neighbours and I are all having connection problems today but when one of us managed to speak to someone, was told that it all looked fine and is having a virtual technician calling. Seems a bit pointless if we're all struggling?
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Kate McLean
(@katiem8y) reported
from
Poynton, England
@virginmedia how long do we have to do without internet while you upgrade our service!! Have now spent two days tethered to my phone trying to do business calls! It’s NOT acceptable to be doing this in the day! 10.25pm been off since 9.30am! 😡😡
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Sally pickford
(@salpea77) reported
from
Stockport, England
@virginmedia code v210 on the tv how can I get help for this??
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geoff george
(@ggfeb62) reported
from
Oldham, England
@ChadWeather @virginmedia I am of the opinion that Virgin Media just gives lip service to its customers takes their customers money without fixing any of their customers issues or concerns 😟 I pay a substantial amount each month.... What for they say go online....reboot no change 😡
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@virginmedia I want my money back this is awful it's unwatchable #JoshuaPulev
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Mal Swann
(@MalbiffaSwann) reported
from
Cheadle Hulme, England
@virginmedia I need some help my wifi needs boosting in the upstairs of the house how can I get a booster from you? I’ve looked on your website and it’s impossible to find how I can get one from you. TBH can’t believe I need one given the cost I pay for your super broadband
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@virginmedia desperately in need of some help
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Danny Peacock
(@Whosyourdaddy19) reported
from
Manchester, England
Wow @virginmedia your standards of customer service have gone downhill this year.. All for the understanding of pandemic but even after the average wait of an hour to talk to someone to be cut off 4 times now and let down multiple times with guarantees is just not the normal!!
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Phil Samphire
(@unlovedlongsigh) reported
from
Manchester, England
Hi @virginmedia I have just spoken Customer service, very brusque and clipped and use the term “Sir”in a very passive aggressive way. my order upgraded service they was insistent that virgin didn’t it so I had to email her “Order ref: WS7344640 Order date: Wednesday, December 2”
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Gareth Longley
(@garethlongley) reported
from
Salford, England
@virginmedia what the hell is going on with your internet!? I’ve been holding to get through to your customer service department for almost an hour now (after being cut off twice!). I’m ready to cancel this AWFUL service!
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Sophie Reynolds
(@1sophiereynolds) reported
from
Cheadle Hulme, England
@virginmedia Yes, I checked online and there are outage issues in the area. However I was sent a text saying it had been resolved yesterday, but it is still not working this morning!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dat Raider
(@DatRaider) reported
@virginmedia I stream and it barely gives me the best quality. Who do I speak to to get out of my contract early? The service has been atrocious.
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MayB
(@M4THE9B) reported
@julie_stanley69 @virginmedia You probably do not have a faulty tv, please make sure you have tested other devices as virgin is having major problems still
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Ms McBobb
(@MsMcBobb) reported
@virginmedia I get you’ve had an outage . And a bad one . We’re all sorry for you. But the elderly get left behind on this . And being on the front foot with messaging and compensation is also helpful .
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gaz72
(@gazza7713) reported
@virginmedia My mothers tv has been down now ahe is 73 years of age been on fone to you and we get passed from pillar to post they said they cant send an engineer out str8 away been on fone friday 3 12 2021 one lady was ignoring my mother on the fone and laughing with rest
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The Wise Arsehole
(@TheWiseArsehole) reported
@virginmedia It is, so it was down all day yesterday, I rang up to ask for a discount & they aaid no aka refused. They said if it goes down for a day, we're not eligible for discount, but if 2 days go by,then they have a problem and will issue a small discount if they deem its right.😡😡😡😡
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Respect Joshi!
(@RespectJoshi) reported
@virginmedia I have no TV guide and listings? Is there an issue?
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jay asp
(@jayasp8) reported
@virginmedia Its saying there are no issues in my area
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gaz72
(@gazza7713) reported
@virginmedia We cant even put normal tv on down stairs for her because they have disconnected tv aerial and placed theyre own so we cant even disconnect box for her its a joke to this comoany just copy n paste utter rubbiah but they said ebgineer next week or if
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David Gaszczak
(@DGaszczak) reported
@virginmedia @rowancoleman What about the continuing poor customer service?!…and why are virgin media so expensive??
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Quisitive
(@Quisitive6) reported
@virginmedia For the fifth time today ? Not really a tempting request but here we go. Again. The usual virgin performance: sporadic , patchy signal that’s rarely within 50% of alleged speed, on a good day - and more often than not doesn’t work at all. In summary: abysmal.