Virgin Media Outage Report in Cheadle Hulme, Borough of Stockport, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cheadle Hulme, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheadle Hulme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 28: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (17%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Cheadle Hulme, Borough of Stockport, England
The most recent Virgin Media outage reports came from the following cities: Salford, Oldham, Manchester, Macclesfield, Stockport, Dukinfield, Hyde, Irlam, Wilmslow, Altrincham, Sale, Knutsford, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Salford |
Wi-fi | |
| Oldham |
Wi-fi | |
| Manchester |
TV | |
| Macclesfield |
Total Blackout | |
| Manchester |
Wi-fi | |
| Manchester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cheadle Hulme, England
Latest outage, problems and issue reports in Cheadle Hulme and nearby locations:
-
Jaynemcgrogan
(@Jaynemcgrogan1) reported
from
Cheadle Hulme, England
@virginmedia please can you rectify the problem on my dads landline.technicians have been to fix faulty line and now its completely dead.he has no mobile phone so urgently
-
Kerrie cuthbert
(@Misskezcuthbert) reported
from
Stockport, England
@kathywxxx @virginmedia Yes I complained and got a right email of them with no help at all
-
Jilly Wiseman
(@JillyWiseman) reported
from
Sale, England
@virginmedia ..1 year on it was found to be a faulty virgin cable..still not working .. hours and hours on the phone . Waiting for call back after 2 weeks .. now can not get through. Disgusting @virgin I will be taking this further
-
Marc Lloyd
(@outspokenoneuk) reported
from
Manchester, England
Been waiting over 2 weeks for a new V6 box as my TiVo box is so old! Nothing has arrived and nobody from virgin answers the phone or has replied to my live chat for a week! Shocking service yet again @virginmedia
-
Elaine Hardy
(@Elaineghardy) reported
from
Salford, England
@virginmedia Trying again to get through as desperately need to speak to someone as can’t access my account as it’s been hacked and my broadband service is shocking was on hold over an hour yesterday and been holding now for 30 mins, holding for an hour is not acceptable customer service!!!!
-
Clare 🐝
(@RealClareB) reported
from
Sale, England
My @virginmedia internet is painfully slow this morning 😬
-
Morris🥶❄️🥶
(@Mozza0705) reported
from
Oldham, England
@virginmedia Contacted your call centre and they were no help. Broadband is so slow! Not good enough. No way anyone seems to want to help.
-
Locked down Louise 🌹 #JustWearAFookingMask
(@ItsLuweeze) reported
from
Manchester, England
@SophieEB @virginmedia They’ve been giving my mate the runaround because she’s trying to cancel. She’s phoned every day for the last week, been put on hold for over an hour and then cut off! Awful service, I’m so glad I fcuked them off years ago 👍
-
Jaynemcgrogan
(@Jaynemcgrogan1) reported
from
Cheadle Hulme, England
@virginmedia hi .my dads had the technicians for a faulty line and now the phone line is dead .please help .#elderleyvulnerableadult
-
Ian Bradbury
(@IanBradbury_UK) reported
from
Salford, England
@virginmedia yet again my broadband is down - a nightly occurrence lately!
-
Jaynemcgrogan
(@Jaynemcgrogan1) reported
from
Cheadle Hulme, England
@virginmedia No earliest they can fix it is feb 8th
-
Jaynemcgrogan
(@Jaynemcgrogan1) reported
from
Cheadle Hulme, England
@virginmedia I am an NHS front line nurse working all hours .I wont be available. I have enough to worry about and now i cant ring my dad as his phone is dead because of your engineers.please help us.
-
Jaynemcgrogan
(@Jaynemcgrogan1) reported
from
Cheadle Hulme, England
@virginmedia My dads phone line has been cut off by your technicians this morning.please help. He is elderley has no mobile and is waiting for doctor to ring
-
Jenny
(@Orko77) reported
from
Manchester, England
Hi @virginmedia, I rang 150 to say I wanted to leave. The person I spoke to instead offered me deals which I turned down. Then we finished the call. Have I left or would I have gone through a different process first?
-
Jenny
(@Orko77) reported
from
Manchester, England
When the scammers ring you up pretending to be from @virginmedia but your internet is down again, joke's on them!
-
Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@virginmedia I have been trying for 2 days now to cancel my broadband. Started a text chat yesterday and going round in circles as they keep transferring me and no one replies, so they keep asking for same information. Ahhhhhh
-
Kreases
(@DJKreases) reported
from
Urmston, England
@mikewebb227 @BockerWright @virginmedia I have been with Virgin for 17 years but had nothing but problems with their WiFi and the service has been poor. It took a long wait on the phone a couple of weeks ago but have finally cancelled my contract.
-
Jaynemcgrogan
(@Jaynemcgrogan1) reported
from
Cheadle Hulme, England
@virginmedia They replaced the line to the green box outside the house.3 technicians came. Line was working before just poor quality but now its dead
-
Suzanne & Steve
(@thegallyfamily) reported
from
Salford, England
@virginmedia up to their tricks again not providing the internet speeds. We on the super-fast broadband tariff and getting speeds of 50 in the same room as the router. Poor service and we being ripped off yet again
-
Lee Jones
(@leejones90) reported
from
Stockport, England
@virginmedia I have been trying to sort my virgin media out for the last 2 hours and customer service has put the phone down on me twice. Is there any way you could get someone to call me. Thank you.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
twenty2problems
(@twenty2problems) reported
@virginmedia I’ve done this since 13th of September, as all my channels have gone, but it’s been a problem since 12th august, there needs to be a next step when nothing moves forward after a call or 2. It’s been about 50 calls by now, it doesn’t help. #14DaysAndCountingNochannels
-
Peter Colvin
(@colvin_peter) reported
@virginmedia About why senior management think outsourcing to the lowest bidder for support provides a good customer experience. It would be nice to hear their reasons.
-
Jack Green
(@JackGre03282790) reported
Pathetic @virginmedia. We pay all this money for this ****.
-
kane
(@KaneVanner) reported
@virginmedia Outage at CM11, please fix :)
-
Paul Metcalfe 🇬🇧🇪🇺🇺🇦
(@PaulMet06411168) reported
@virginmedia Just rang 150 there's a recorded message saying their still working to fix it , but I'm sick of it ...city fibre are working in my area I'll be trying them👎
-
Knight o Charlemagne
(@K_O_Charlemagne) reported
@virginmedia I am sick of having to cancel my bank cards because you lot can't keep information on your servers secure .... someone has set up a virgin media account now with MY Bank Details and phone number using their address and name but you can't tell me name or address 1/2
-
lou
(@doyle_louisa) reported
@virginmedia I also tried going on your connect app for help multiple times but that just keeps crashing as well
-
Jack Cinnamond
(@SoundsFromJack) reported
@Lewbatross @virginmedia I'm assuming your Virgin Media is off too? Liverpool-area. I found this tweet while looking, but only seen Scotland is down.
-
Mr Ryzo J Marshall
(@Ryzo_J_Marshall) reported
Anyone getting constant errors trying to watch the @stvplayeruk live this morning. Or is @virginmedia internet just THE WORST! #gmb #lorraine
-
ATL
(@jack72287228) reported
@virginmedia The minute your wifi tries to reach the upstairs of the house it’s the worst wifi in the world and your boosters don’t help at all either