Virgin Media Outage Report in Macclesfield, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Macclesfield come from postal codes SK10 and SK11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Macclesfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Macclesfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Macclesfield, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Macclesfield, Sale, Stockport, Wilmslow, Altrincham and Congleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
||
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Macclesfield, England
Latest outage, problems and issue reports in Macclesfield and nearby locations:
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Dan Wright
(@danpwright) reported
from
Manchester, England
Had it with the so called “Superhub” from @virginmedia. Google Nest WiFi ordered. The service is great - the router is terrible.
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Laura Lou
(@LunaWitchBitch) reported
from
Manchester, England
Yet AGAIN my broadband connection has gone. @virginmedia this is every single month, multiple times a month and I get old nothing but 'try to reboot your router' every single time. The amount of complaints on twitter alone jusy goes to show how poor your service is.
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Simon Nadler
(@simonandrebecca) reported
from
Manchester, England
@virginmedia trying to register an account on Virgin Mobile app so that I can provide a PAC code to you but don’t have an answer to a security question and have never set one up so I’m calling you as requested but all of your call centres are closed? Please help!!!
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Mal Swann
(@MalbiffaSwann) reported
from
Cheadle Hulme, England
@virginmedia need some help guys got a constant flashing green WiFi light on my hub and I have tried everything to solve it switched off rebooted checked connections everything getting frustrated now. It’s been on for 3 days now
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Joemoonblue
(@joemoonblue) reported
from
Stockport, England
@virginmedia My router stopped working and no one from Virgin would help I lost my mind and ended up in a mental hospital
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Ajay Patel
(@AjayPatel1000) reported
from
Stockport, England
@virginmedia never mind the show, my broadband has been down all day and it’s impossible to get hold of anyone at VM. Please get in touch ASAP.
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Alex
(@lexy1968) reported
from
Cheadle Hulme, England
@virginmedia Hi. How do I cancel my service please?
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Laura Lou
(@LunaWitchBitch) reported
from
Manchester, England
@virginmedia I have been trying to get through to your customer service for the past 2 days - I need to speak to someone urgently.
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Bruce
(@brollybruce) reported
from
Dunham Massey, England
@virginmedia Trying to contact him now - it’s tricky but I’m sure you would want to step in and prioritise an issue which is of your own making and leaves someone for 2 weeks bereft
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Bruce
(@brollybruce) reported
from
Dunham Massey, England
@virginmedia if your disabled pal has had an installation of yours which has been a disaster from A to Z and he’s having to wait yet another week for an engineer - how do I help him get the priority remedy he needs ? #askingforafriend obviously
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Simon Nadler
(@simonandrebecca) reported
from
Manchester, England
@virginmedia I’ve tweeted you 3 times now without a response. Hopefully this is 4th time lucky! Please could you assist me with my issue? If you’re not bothered, I’ll take my business elsewhere
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia “Speak to billing team” - but how? Brings me back to my original issue - why can’t we have more help on call centres?
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AirHairdressing.com
(@Airhairdressing) reported
from
Sale, England
@virginmedia I need for my wife to be able to speak to support when I’m not at home. Can this be done on my account from home? Thank you.
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia As I mentioned earlier, i tried calling multiple times with wait time between 60-120 mins and got no response back. Tried reaching out on twitter and got no response. The complaint is not resolved from my side at least, not surr of that closed on your end.
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Jack Mitchell
(@jackthesticks) reported
from
Stockport, England
@elloitsaimee @virginmedia Mine has been down since yesterday morning. Sk2.
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Jack Mitchell
(@jackthesticks) reported
from
Stockport, England
Is #virginmedia down?
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Simon Nadler
(@simonandrebecca) reported
from
Manchester, England
@virginmedia trying to register an account on Virgin Mobile app so that I can provide a PAC code to you but don’t have an answer to a security question and have never set one up so I’m calling you as requested but all of your call centres are closed? 🤯 Not great service!
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ROB TOMLIN
(@robtomlin1) reported
from
Sale, England
@virginmedia for the past 18 months I’ve paid £99 a month for the oomph package, just been told it’s going up to £139 a month for same package yet new customers get it for £89 a month! How can you justify this ? Don’t want to leave but no help from customer services
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Darren Page
(@pagiemcfc) reported
from
Sale, England
@virginmedia Good Afternoon, Can you confirm is there are any issues with Virgin Internet in general or in my area please .... mine has gone off and I’m currently unable to work from home .... it’s been off about an hour now
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Bruce
(@brollybruce) reported
from
Knutsford, England
@virginmedia Complete disaster - can you please look on the account and sort out the problem - you have all the authority from the client
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alice
(@alicebradshawx) reported
@virginmedia a member of your team cancelled our installation appointment saying we told you to but we didn’t. we’ve tried to contact customer service 10 times but people keep hanging up on us. we’ve been told people will call us back but they don’t. all we need is our internet turned on
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michelle woolnough
(@michellewoolno3) reported
@virginmedia Help!! I’m totally frustrated, exhausted and emotionally drained!! I have just spent 50 mins on the 150 number being passed to 2 different people and have now been cut off…
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Fífï
(@PinkCoffeeMugs) reported
@virginmedia Good morning, our V6 has had network issues since 09/03, and your website says this isn’t due to be fixed until at least 14/03 in our postcode. At the same time our bill has gone up by £15. What’s happening and how is this fair? Thanks.
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Lesley MacGregor
(@scoobs1969) reported
from
Kilbirnie, Scotland
@virginmedia We have no internet either, and now having to use data on my phone, what is the issue for this area KA25 7HG ?
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fiona o keeffe
(@fionaokeeffe6) reported
@virginmedia there’s an outage in our area in D 14 Unable to contact support. When checked in line you automated service states no problem.
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michelle woolnough
(@michellewoolno3) reported
@virginmedia I am contacting you to raise a complaint and cancel my contract due to misleading information, Promised return calls have not happened and no resolution after almost 2 months!
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A I
(@planet_zzzz) reported
@virginmedia Doesn’t matter why when your overseas customer service is atrocious and toothless.
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Mecha Robots
(@Mecha_Robots) reported
@virginmedia hi, since 2.30am and now the router not gaining any signal. The hub 4 flashes white , blue and then it looks yellow. This is not good for being a new customer and the 1st day on 1gig Internet.....
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IAN IN SURBITON
(@ianinsurbiton) reported
@virginmedia @Melindola I had my Virgin EBUL disconnected and taken away after speaking with the CEO's Team. Never worked when router was off. Ask 'team' to investigate further, but I won't risk one again..
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Roy100
(@LeighCummings1) reported
@virginmedia No I’m not in my initial term 80 minutes on line and still can’t terminate