Virgin Media Outage Report in Macclesfield, Cheshire East, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Macclesfield come from postal codes SK10 and SK11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Macclesfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Macclesfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (15%)
-
Total Blackout (11%)
-
TV (8%)
-
E-mail (6%)
-
Phone (3%)
Live Outage Map Near Macclesfield, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Sale, Wilmslow, Knutsford, Macclesfield, Altrincham and Congleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Phone | |
| Manchester |
Internet | |
| Stockport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Macclesfield, England
Latest outage, problems and issue reports in Macclesfield and nearby locations:
-
Shez 🐾 Ⓥ
(@SheridanAlcock) reported
from
Manchester, England
Day 2... No services from Virgin Media! Still fixing the problem.. that's 2 days we are not paying for 😡😡
-
Jennie Roach
(@Jenniepenny30) reported
from
Stockport, England
Another awful encounter with @virginmedia on the phone this evening and still none the wiser about my outstanding refund!
-
Stan Hall
(@StanHall20) reported
from
Bollington, England
@virginmedia why is virgin media customer service so BAD, supposed to be a multi-million pound company MY ARSE
-
Moll
(@MollyPipping) reported
from
Cheadle Hulme, England
@virginmedia Still not working after pinhole reset. No tv and green bar flashing on router. Spending silly amounts on data in an attempt to contact you when I already pay a lot of money each month. Next door just told it will be fixed Monday. unacceptable service!
-
Jennie Roach
(@Jenniepenny30) reported
from
Stockport, England
@TaraqMahmood @virginmedia Very true, they r awful hence why I left them and now they are holding my refund without any cause 😤
-
Karl
(@MrKarlEdgar) reported
from
Stockport, England
@virginmedia It's over both, if reset my box and it's back on but DEAD SLOW like it barly loads pages
-
Moll
(@MollyPipping) reported
from
Cheadle Hulme, England
@virginmedia my TV and WiFi hasn’t recovered from a power cut earlier today (SK8). Done all normal checks/ procedures. Been on hold 1.5hours. Everyone in area having same problem and being told there’s ‘nothing wrong’. Nothing logged on postcode error website. Awful service!!
-
Alison Hesketh-Holt
(@Alison_hh) reported
from
Manchester, England
@mascotmike @virginmedia I'm fuming with them. I have never experienced such awful customer services in all my life. We're going to cancel with them and go to the national press if they can't prove the "so called phone call". I think half their customers have similar problems.
-
Simon Bell
(@simon_bell86) reported
from
Manchester, England
@virginmedia Yes I’ve done that several times and there’s never any known issues
-
Rob Smith
(@RSBWFC79) reported
from
Cheadle Hulme, England
@virginmedia told issues with your broadband won't be fixed till the 9th. 3 days of unusable service so far. Not acceptable. #SuperDud
-
Alison Hesketh-Holt
(@Alison_hh) reported
from
Manchester, England
@virginmedia Media. I've never experienced such awful customer service in all my life!! If this isn't resolved I will be going to the national press. It seems a lot of people are experiencing the same problem. Your company should be ashamed of themselves!
-
Jennie Roach
(@Jenniepenny30) reported
from
Stockport, England
@virginmedia No, a complaint has been made
-
Moll
(@MollyPipping) reported
from
Cheadle Hulme, England
@virginmedia still not working! Done another reboot, pinhole reset. Been waiting on the phone for another 30 minutes with no answer. Website still says no problems. Will 100% be leaving your services after this awful performance and lack of communication around a problem
-
Stan Hall
(@StanHall20) reported
from
Macclesfield, England
@allisonpaul_ @virginmedia It is bad I understand they are only trying, but #dontlie #telltruth
-
Ed
(@pedal_pushin_ed) reported
from
Manchester, England
@virginmedia not working - again. 2nd night in a row. Good job it doesn’t cost a small fortune a month or anything. #shite
-
Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
Recently moved from a city centre apartment to suburbia. Had to lose my ever reliable @Hyperoptic connection for a @virginmedia package. Been working from home a few days in the last fortnight and it just likes to randomly cut out for periods without reason. JOY.
-
SP
(@PelosiSte) reported
from
Stockport, England
@SkyHelpTeam it’s a bit of rain, yet my tv has gone off. Amateurs, never happened with @virginmedia
-
Jon Samuel
(@djleumas) reported
from
Sale, England
@virginmedia That never happened. Just received an email stating that my online form had been received and it wa with the resolutions team. Apparently my complaint was never received as it doesn’t show on my account, yet I have email confirmation it was, although no contact from resolutions
-
Tracy.💗. &hubby.😍 x
(@tjane44) reported
from
Manchester, England
@virginmedia Rebooted, and been on services, says no problem but there is no Wi-Fi or phone..
-
Simon Bell
(@simon_bell86) reported
from
Manchester, England
@virginmedia Hi, done a few tests and reset router etc and it’s still the same. Speed drops on Ethernet and wireless. It’s very intermittent though. It can be fine for a couple of hours and then have a few minutes of really slow speeds.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Michael Edmund Kelly
(@Gridstip) reported
@virginmedia I did not indicate that I was experiencing any specific problem with any of the services that your company provides My dissatisfaction stems from the fact that V.M.📺 television is a lower technical quality than @SkyUK, that's all I'm fully aware that it's 'caveat emptor'... 😒
-
StopTheTrauma #StopPutin #NATOCloseTheSky
(@thepenof) reported
@virginmedia its obvious with your poor service that U would disable DM 2 make it even harder 4 people to reach U how do i tell U about the problems ive experienced with your #poorService #WiFi
-
Evie Vettel 💋👑🫧
(@AgentVettelOO5) reported
I missed the ******* interview because EE **** broadband no wonder virgin media better.
-
No One Special
(@NoOneSpecialUK) reported
@virginmedia @richardbranson I am unable to get through on your phone line. Why can I upgrade instantly online but unable to leave. As a media company are you really going to make me write a letter? Can you provide the average time it take to answer your customer service calls, is over an 1hr acceptable?
-
Steve Harris
(@Steveh1000) reported
@andreweverard @virginmedia I now think the best solution is to write to Virgin Media, Sunderland, SR43 4AA. Send the letter signed for. Given up on the phone and whatsapp as have well over 200 messages in the WA thread. Always dies at the end.
-
Darryle Taylor
(@Darryle75) reported
@virginmedia please can you respond to the ongoing complaint my aunt has been TRYING to contact about . Regards
-
jason beckley
(@indelacio_co_uk) reported
@virginmedia You didn't offer me alternative means to cancel which you state should've been provided, you illegally prevent cancellation through standard means, I cancel in only way possible for myself.
-
♠LΙΔΜ♣
(@LiamReeS21) reported
@virginmedia Yes I’ve already checked happened 3 times is April 4 in March it’s a constant Issue
-
mark Reynolds
(@MReynolds180) reported
@virginmedia Why am I getting billed from you!! I have never had Virgin media!! I keep ringing and telling you but then get another bill!! I'm sick and tired if this. Actually harassment and bullying now!!
-
No One Special
(@NoOneSpecialUK) reported
@virginmedia @richardbranson Is an hour normal, I gave up as I had to work again. Is it quicker to write? Starting to realise why @virginmedia has such poor customer satisfaction ratings.