Virgin Media Outage Report in Macclesfield, Cheshire East, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Macclesfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Macclesfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Macclesfield, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Sale, Stockport, Wilmslow, Altrincham, Macclesfield and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
TV | |
| Manchester |
Phone | |
| Manchester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Macclesfield, England
Latest outage, problems and issue reports in Macclesfield and nearby locations:
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Moll
(@MollyPipping) reported
from
Cheadle Hulme, England
@virginmedia still not working! Done another reboot, pinhole reset. Been waiting on the phone for another 30 minutes with no answer. Website still says no problems. Will 100% be leaving your services after this awful performance and lack of communication around a problem
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Jon Samuel
(@djleumas) reported
from
Sale, England
@virginmedia That never happened. Just received an email stating that my online form had been received and it wa with the resolutions team. Apparently my complaint was never received as it doesn’t show on my account, yet I have email confirmation it was, although no contact from resolutions
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Rob Smith
(@RSBWFC79) reported
from
Cheadle Hulme, England
@virginmedia told issues with your broadband won't be fixed till the 9th. 3 days of unusable service so far. Not acceptable. #SuperDud
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Jennie Roach
(@Jenniepenny30) reported
from
Stockport, England
@virginmedia No, a complaint has been made
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Shez 🐾 Ⓥ
(@SheridanAlcock) reported
from
Manchester, England
Day 2... No services from Virgin Media! Still fixing the problem.. that's 2 days we are not paying for 😡😡
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Stan Hall
(@StanHall20) reported
from
Bollington, England
@virginmedia why is virgin media customer service so BAD, supposed to be a multi-million pound company MY ARSE
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Alison Hesketh-Holt
(@Alison_hh) reported
from
Manchester, England
@mascotmike @virginmedia I'm fuming with them. I have never experienced such awful customer services in all my life. We're going to cancel with them and go to the national press if they can't prove the "so called phone call". I think half their customers have similar problems.
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
Oh my god @virginmedia you installed our super fast 500mg broadband this week and since then we have had HALF the download we had before. You are impossible to reach by phone. Been on hold for over an hour to be cut off. Today zero internet. Sort it out or we cancel. #hopeless
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
For the second time today @virginmedia we have no #internet. Your super fast broadband is super slow. Your customer service is non existent. We have rang all week. Every day. Have not spoken to a human. We are cancelling your awful service. People #beware of #vigrinmedia.
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Stan Hall
(@StanHall20) reported
from
Macclesfield, England
@allisonpaul_ @virginmedia It is bad I understand they are only trying, but #dontlie #telltruth
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Ed
(@pedal_pushin_ed) reported
from
Manchester, England
@virginmedia not working - again. 2nd night in a row. Good job it doesn’t cost a small fortune a month or anything. #shite
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Jennie Roach
(@Jenniepenny30) reported
from
Stockport, England
@TaraqMahmood @virginmedia Very true, they r awful hence why I left them and now they are holding my refund without any cause 😤
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SP
(@PelosiSte) reported
from
Stockport, England
@SkyHelpTeam it’s a bit of rain, yet my tv has gone off. Amateurs, never happened with @virginmedia
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
Recently moved from a city centre apartment to suburbia. Had to lose my ever reliable @Hyperoptic connection for a @virginmedia package. Been working from home a few days in the last fortnight and it just likes to randomly cut out for periods without reason. JOY.
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Alison Hesketh-Holt
(@Alison_hh) reported
from
Manchester, England
@virginmedia Media. I've never experienced such awful customer service in all my life!! If this isn't resolved I will be going to the national press. It seems a lot of people are experiencing the same problem. Your company should be ashamed of themselves!
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Moll
(@MollyPipping) reported
from
Cheadle Hulme, England
@virginmedia my TV and WiFi hasn’t recovered from a power cut earlier today (SK8). Done all normal checks/ procedures. Been on hold 1.5hours. Everyone in area having same problem and being told there’s ‘nothing wrong’. Nothing logged on postcode error website. Awful service!!
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
@virginmedia Yes I don’t think so. You are certainly not marching with us. You haven’t replied to my tweets, answered my phone calls or made any effort at solving our problem. We upgraded to 500mg this week & have nothing but problems. Currently no internet. Thank god for @EE
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Tracy.💗. &hubby.😍 x
(@tjane44) reported
from
Manchester, England
@virginmedia Rebooted, and been on services, says no problem but there is no Wi-Fi or phone..
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Moll
(@MollyPipping) reported
from
Cheadle Hulme, England
@virginmedia Still not working after pinhole reset. No tv and green bar flashing on router. Spending silly amounts on data in an attempt to contact you when I already pay a lot of money each month. Next door just told it will be fixed Monday. unacceptable service!
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Sean Doyle
(@SeanDoyle2) reported
from
Manchester, England
@virginmedia your customer service is appalling. You’ll be losing this customer.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ॐ
(@earrthchild) reported
@virginmedia we are very unhappy with the quality of broadband we are getting for the price we are paying. we have called many times and yet only a temporary fix. nothing permanent. please help us resolve this issue, permanently.
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Adam Medley
(@Medds92) reported
@virginmedia why do my phone installation appointments keep getting moved back? Shocking service!
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Ellie Johnston ✌🏼
(@_elliejohnston_) reported
Virgin media WiFi is sooo bad 🥴
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Trish R
(@itstrisha_innit) reported
@virginmedia I’m one of your customers in the HA5 area. For the 2nd time in 2 weeks broadband is down and isn’t expected to be resolved until 4pm tomorrow. What is going on? The service you provide is abysmal. Pls sort this out ASAP. Thanks.
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SwissAct
(@SwissAct19) reported
@ValerieFerman @virginmedia Wtf? How long is your contract with them still?
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Critique_SW11_Challenging!
(@Viren_sw11) reported
Does anyone have issues with #virginmedia services @virginmedia ??
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Steve Gill
(@ICMdoc) reported
@virginmedia Because 2 weeks time is apparently the next available slot after you screwed up yesterday’s appointment. The call back was offered by customer “care” to (a) explain the mess better and (b) let me know if anything earlier could be arranged. An empty promise it would seem.
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christian torch
(@christorch5) reported
@virginmedia @ManicMoaner Robot response how can you be glad? It took an no to get you to listen to a customer is that what I have to do and the millions of others complaining?
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Adam Medley
(@Medds92) reported
@virginmedia why do my internet installation appointments keep getting moved back? Shocking service!!
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Claire Reeder
(@claire_reeder78) reported
@virginmedia Hi. We are having issues with the volume buttons not working on our remote control. We have a TiVo box. Is it possible to get a replacement?