Virgin Media Outage Report in Macclesfield, Cheshire East, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Macclesfield come from postal codes SK10 and SK11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Macclesfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Macclesfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 24: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Macclesfield, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Macclesfield, Sale, Wilmslow and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Macclesfield, England
Latest outage, problems and issue reports in Macclesfield and nearby locations:
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Simon Manning 🇪🇺 - SiManM20@mstdn.uk
(@SiManM20) reported
from
Manchester, England
@virginmedia are you down again in M20? Hub flashing red again.
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Sam
(@Samuel_J_Mc) reported
from
Timperley, England
@virginmedia customer service is so ****. They just transfer you round to different departments
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Liam 🐀
(@Scarlet0Pimp) reported
from
Stockport, England
@virginmedia hello, can you please fix the broadband in the sk11 8aa area once and for all. It was down yesterday afternoon, just gone down today and down last week. Clearly there is some Faulty hardware that needs replacing. How can people work from home with broadband like this
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Mike Chilton
(@thechilledpanda) reported
from
Bramhall, England
@virginmedia Unbelievable, you've sent me a dongle to connect a landline too the broadband on the 6th , so the phone line isnt going to work, though not much help on 150 as they abruptly cut you off. Website is also down.
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Tony Jacobs
(@tonyj01) reported
from
Manchester, England
@virginmedia seems to be down nationally. 1: tell us status 2: tell us when back on
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Ray Morgan. NHS💙🇺🇦
(@Rayzor74) reported
from
Stockport, England
Good start to the day with @virginmedia informing me my monthly bill is increasing by £15/month and I have until the 17th of April to decide on my options. That is £180 annually. Having been firstly a Nynex customer and a Virgin customer since the takeover think it may be time
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GLENN
(@gbmcfc) reported
from
Manchester, England
@virginmedia Well you find I'm cancelling my contract with yourselves, hope you go bust, your customer service team is a shambolic embarrasment. Loyalty works both ways.
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Weirdly even older fan
(@Karamonkey1) reported
from
Manchester, England
@virginmedia And the sum total of welcome texts I received during my 7 night stay in Jamaica was 189. I never moved from the same hotel. I often got 4-8 texts whilst sat at the same restaurant table or in my room. @virginmedia get your act together
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William Connolly
(@WCONNOLLY2512) reported
from
Manchester, England
@beverleyturner @virginmedia Virgin Media had gone ****. Poor broadband, crappie TV channels and half don't even work.
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Adam🍺
(@MCR_ADM) reported
from
Stockport, England
@virginmedia No they’re helping. But it’s VERYYYY slow. But almost there.
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Adam🍺
(@MCR_ADM) reported
from
Stockport, England
Been on a live chat to Virgin Media since 9:30. WFH joys. Not much work has been done. But got my bill down. #CozzieLivs.
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johnsonhomes
(@johnsonhomes2) reported
from
Sale, England
@virginmedia If that was the only issue than yes that would be the logical next step. But as you’ll see from the previous tweets and email sent on Wednesday it isn’t. All the issues need dealing with in the round or otherwise I’ll have to cancel and go back to sky.
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johnsonhomes
(@johnsonhomes2) reported
from
Sale, England
@virginmedia Her phone like works at the moment because she has power but not in a power cut. This is one of the issues set out in the email which VM requested I send on Wednesday
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Edwin Daniel
(@EdwinDa18453545) reported
from
Stockport, England
@virginmedia @richardbranson @VirginMediaCC unethical practice & worst cust serv.after 50 days of total loss of service and no resolution and taking 52 pounds for that period from me now they are denying compensation as well as refund of monies taken.
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johnsonhomes
(@johnsonhomes2) reported
from
Sale, England
@virginmedia The guy I spoke to at VM yesterday said that she wouldn’t be eligible for a “disabled” phone line to be installed because it wasn’t claimed when they dug the front garden up 18 months ago. We were never given this as an option at the time, if we had we would have insisted on it.
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Anthony Taylor
(@anttaylor23) reported
from
Manchester, England
@virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
Every time speak to @virginmedia @Virgin customer service I die a little bit inside #emogirl
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia As I say. I don't like publicly shaming a company that was once good. But your customer service is an absolute disgrace
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia I've been a customer for 10 years. Is this how your treat your loyal customers?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Scarlett
(@Scarlett1881) reported
@virginmedia Is there any reason it’s taking so long and I’m getting texts daily pushing it back 1/2 days everytime? Is it even being worked on? 10 days with no wifi isn’t right, I’m paying for a service you’re not providing
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claire whyte
(@clairewhyte12) reported
@virginmedia internet keeps going off and status page says no problems when initially clicked on, it then says intermittent signal when doing a check? 3 days now. When is it going to be sorted???
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The cloudscaper
(@TCloudscaper) reported
@virginmedia @555Husker Virgin Media has promised to fix my broadband since the 15th day in, day out, empty words. They cut my wire and left. Still no service, no fix, just promises. This isn’t acceptable. #VirginMedia #BroadbandFail
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mick harkin
(@mickharkin68531) reported
@brakusmc @virginmedia @SkyUK I would expect so much more from a business broadband service
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The REAL Ric Jones
(@brakusmc) reported
At this point, I'm certain @virginmedia is just a ploy to get me back in the office. My phone is on WiFi but the app says I'm not. Awful signal in my home office & when they tell me to order a pod, the link doesn't work. Even though it was slower, I shouldn't have left @SkyUK
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𝐊𝐀𝐓𝐄 🌺
(@KatieMcElhoney) reported
@virginmedia swapping over to yourselves has been such a mistake & it seems so immoral keeping us in our contract when you can’t provide the speeds we have paid for. 15 years with @O2 and they’ll be losing me as a customer too because your merger insinuates you both think it’s OK
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John Yani
(@JohnYani) reported
@c3llc0de @shangoman @virginmedia VirginMedia beats OpenReach in fibre coverage. And is cheaper. The problem is either aggressive sales or a leaky customer database.
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Kazzaaaaah!!
(@Kazzaaaaah) reported
@bobwootton @virginmedia My broadband is off too (nothing new there). Service check no help - all it wants to do is run a speed check which doesn't work because I'm not online! TV has an amber exclamation mark too but that's working fine. Hope I'm online by am or I'll have to pay to go into the office
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Dan Emsley
(@DanEmsman) reported
@virginmedia I've had broadband for just over a week as a new customer. It seems to be working fine apart from a small dropout last weekend except for my Sky Q TV box. It cannot hold a connection so can't watch any on demand TV. I've tried various things based upon online advice
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Tommybhoy79🍀🏴⚽
(@ruchillbhoy79) reported
Hey @virginmedia get your internet issues sorted in the Uddingston area! Been faulty for months now.... we're fed up paying you lot a lot of money for a shite service! 😡🤬 Time to look for a switch I'm thinking and I won't be the only one I bet!