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Virgin Media outages and service status in Macclesfield, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Macclesfield, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Aug 7, 7:31 PM GMT+1.
  • 36% Internet (36%)
  • 27% Total Blackout (27%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 9% Phone (9%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Macclesfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Macclesfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Macclesfield, England

The most recent Virgin Media outage reports came from the following cities: Stockport, Altrincham, Wilmslow, Sale, Macclesfield, and Hazel Grove.

CityProblem TypeReport Time
Stockport Internet 2 days ago
Stockport Internet 4 days ago
Stockport Total Blackout 10 days ago
Stockport Wi-fi 11 days ago
Altrincham Total Blackout 12 days ago
Wilmslow Internet 14 days ago

Nearby cities with recent reports

Stockport

2 recent signals

2 days ago

Community Discussion

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Virgin Media Issues Reports Near Macclesfield, England

Latest outage, problems and issue reports in Macclesfield and nearby locations:

  • IamNickRoper
    Nick Roper (@IamNickRoper) reported from Stockport, England

    @virginmedia hey guys. My loyalty discount was due for renewal and was told to ring in when due now I’m being told different. Wtf?! Then to be told you don’t have a complaints team either. That’s some wedge of bullshit and appalling customer service! Come on now

  • Jaynemcgrogan1
    Jaynemcgrogan (@Jaynemcgrogan1) reported from Cheadle Hulme, England

    @virginmedia No earliest they can fix it is feb 8th

  • CurryInTurry
    DJ Nerja 🇺🇦 (@CurryInTurry) reported from Stockport, England

    @AndyOxon @O2 @virginmedia I've been waiting five months. Complaint gone external now!

  • Neeeko01
    Nico☀️ (@Neeeko01) reported from Sale, England

    @virginmedia No I was to busy working 7 days to pay for it why do I need to @skytv never needed too—-surly it’s a standard set up to record a programme whatever the length.

  • brownhill76
    Neil Brownhill (@brownhill76) reported from Sale, England

    @AsSowter @virginmedia I said that to them , I want rebate for days without but falls on deaf ears , just gonna cancel with these as they still haven’t replied to me. @virginmedia

  • IamNickRoper
    Nick Roper (@IamNickRoper) reported from Stockport, England

    @virginmedia can you get someone to contact me about Complaint reference: C-2503211445.

  • R3d_Nemesis
    Aron Pearson (@R3d_Nemesis) reported from Poynton, England

    @virginmedia We are 7 months down the line, spoke them today and still not resolved. Will phone again 😞

  • exvista_eamonn
    exvista (@exvista_eamonn) reported from Stockport, England

    @virginmedia your customer service is appalling! After more than 20mins, I finally spoke to someone who confirmed an engineer had been booked. When I checked via chat today I was told no appointment had been made and after a further 30mins offered an appointment a week later.

  • johnsonhomes2
    johnsonhomes (@johnsonhomes2) reported from Sale, England

    @virginmedia If that was the only issue than yes that would be the logical next step. But as you’ll see from the previous tweets and email sent on Wednesday it isn’t. All the issues need dealing with in the round or otherwise I’ll have to cancel and go back to sky.

  • Natterback
    Mrs Jordan -Johnson (@Natterback) reported from Stockport, England

    @virginmedia here we go again. Internet not working. How long has it been since I last reported this. Just over a month.

  • Jaynemcgrogan1
    Jaynemcgrogan (@Jaynemcgrogan1) reported from Cheadle Hulme, England

    @virginmedia They replaced the line to the green box outside the house.3 technicians came. Line was working before just poor quality but now its dead

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia I also don’t need to monitor the quality of my broadband, I already know it’s awful. I don’t understand how that would help.

  • Scarlet0Pimp
    Liam 🐀 (@Scarlet0Pimp) reported from Stockport, England

    @virginmedia hello, can you please fix the broadband in the sk11 8aa area once and for all. It was down yesterday afternoon, just gone down today and down last week. Clearly there is some Faulty hardware that needs replacing. How can people work from home with broadband like this

  • AndyT___
    Andy Thompson (@AndyT___) reported from Stockport, England

    @virginmedia Your extremely bad service. Who can I speak to please? I was on to your customer service team fro 2 hours yesterday and no one seems to know what they’re doing. Someone was supposed to call me back at 10am this morning but that’s not happened either. Whole thing is a car crash.

  • thekatecusack
    Kate Cusack (@thekatecusack) reported from Sale, England

    @virginmedia Yes after waiting almost an hour..... It turns out the price increase doesn't apply to me as was stated in the letter......it's an hour I will never get back! Maybe @virginmedia need to be more careful about who they are sending these letters out to.....

  • maximuslid
    Norbert Lad. (@maximuslid) reported from Knutsford, England

    @virginmedia I was advised everytime that the original agreement was correct in the notes and the bill would be amended. Each time it comes through on email it is wrong. And the credit has not been authorised. I'm paying £38 excess in first month as no credit applied. Help.

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia I was also promised a call back from a manager within 24 hours on a phone call on Friday afternoon. I did not receive this phone call. This is absolutely disgusting and I expect something to be done. I rely on your service for my income as I work from home. (2/3)

  • Poetech3
    Poe{t}ech (@Poetech3) reported from Bollington, England

    @virginmedia I have got through only twice on tel - was told to email as I want to close the account after moving house. Service at old address not been used for over 3 months now. No one replies to the emails.

  • RebeccaHRM
    Rebecca Westaway (@RebeccaHRM) reported from Cheadle Hulme, England

    @virginmedia Resolved overnight but would have appreciated VM acknowledging the interruption to service in the area. Saves everyone a great deal of time and mobile data

  • andieloulou
    Andrea Spencer Davidson 💙 (@andieloulou) reported from Cheadle Hulme, England

    @virginmedia pls help my lockdown wellbeing by sorting out the planner. Im trying to record 90 day fiancé on TLC and twice now it’s recorded the wrong show #helpagirlout #lockdownviewing

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jacsal2244
    Jacob (@jacsal2244) reported

    @virginmedia I’ve had no WiFi for over a week now and everyone fix date gets pushed, I’ve now blew through my data like how are people meant to work and stuff??

  • gazbeech
    Gaz Beech (@gazbeech) reported

    @virginmedia is there a problem in the Lincoln area with internet and tv? They have been down all morning

  • RichardOShea
    Richard O'Shea (@RichardOShea) reported

    @virginmedia I have a Virgin TV V6 Box with lots of tivo recordings. I received an email today stating that I need to upgrade as my v6 service will stop soon. Please advise when, so I can plan ahead. Thanks.

  • CarlDifford
    Carl Difford (@CarlDifford) reported

    Hey @virginmedia - work on your customer service training. Renewed my contract this morning, then a salesman rings me this afternoon trying to sell me an upgrade. When I told him I’d just sorted my package, he simply cut me off without a further word! Good day to you, too, sir.

  • 2cakesdakes
    twocakesdakes (@2cakesdakes) reported

    @virginmedia Customer since you started. Trying to renew package and being told its £63 . Same package for new contracts is 30 ******* quid cheaper. That's £720 over a 2 year contract.

  • JacquelineBolto
    Jacqueline Bolton (@JacquelineBolto) reported

    @virginmedia No Internet since 5am today. Checked status no reported issues in our area. Equipment all fine. What do you suggest I do???

  • jamestaylor1
    James (@jamestaylor1) reported

    @KenWhittall68 @virginmedia It was the same on sky. Not down to Virgin

  • bexxsta18
    Becki (@bexxsta18) reported

    @virginmedia why is your service so bad! Broadband constantly going off, service checker cannot currently connect at the moment. No service issues reported……IT DOESN’T WORK!

  • asanchadev
    life on dialysis (@asanchadev) reported

    @biomulv @virginmedia Never had wifi issues in the house with virgin until last fair few months

  • derrickca
    Del 🌈 (@derrickca) reported

    @virginmedia WiFi has crashed out 3 times already this morning. The service is appalling. Trying to do some really vital work. Rebooted 3 times now. Getting seriously peed off 🤬