Virgin Media

Virgin Media Outage Report in Macclesfield, Cheshire East, England

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The latest reports from users having issues in Macclesfield come from postal codes SK10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Macclesfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Macclesfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Macclesfield, Cheshire East, England 06/01/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Macclesfield, Cheshire East, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Macclesfield, Sale, Wilmslow and Altrincham.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Macclesfield, England

Latest outage, problems and issue reports in Macclesfield and nearby locations:

  • cicismith81 Careen 'Cici' Smith (@cicismith81) reported from Manchester, England

    @virginmedia HELP ME!!

  • littlelegs0829 Lisa Shaw (@littlelegs0829) reported from Stockport, England

    @owensherratt @virginmedia I left these for that reason... being so slow or not having any Service for days... I ended up going with Now Tv !!

  • BriAKBr BB (@BriAKBr) reported from Sale, England

    @SandraArchangel @virginmedia Im in the same boat. Been trying since 17th march to cancel but keep getting cut off or ignored.

  • lisaTideswell1 Lisa Tideswell (@lisaTideswell1) reported from Stockport, England

    @VirginAtlantic Thank you! You are the only people I can get a reply from! @richardbranson & Virgin can do customer service, while @ExpediaUK @Expedia won’t reply to any social media or phones. It’s like you are sat with your fingers in your ears trying not to listen and hope this all goes away

  • TheOmnisis Brian Cooper (@TheOmnisis) reported from Sale, England

    @gazza_d @virginmedia That's just baffling. We deal with customer data, and have our InfoSec processes locked down so hard but I still get sleepless nights worrying that my team might slip up on something.

  • Conuggy Christine C (@Conuggy) reported from Manchester, England

    @virginmedia Web media and phone do not work I’ve been trying to contact for DAYs please help ... why am I being IGNORED

  • ST_1982 Scott (@ST_1982) reported from Stockport, England

    @SockCouncil @virginmedia Cancel it. They are giving you all channels for nowt anyway.

  • connell2509 TCTOM (@connell2509) reported from Stockport, England

    @JustRacingMag @virginmedia Am having the same issues and have been for over a week! @virginmedia 😡😡😡😡 @skytv #help

  • rRetro87 reconsidered Retro (@rRetro87) reported from Manchester, England

    @MsEmilyMorris I’ve got Sky Q so not sure if that makes a difference but defo call and see :-) I had horrendous customer service from Virgin Media once so vowed never to go with them again!!

  • greg__gin Greg (@greg__gin) reported from Stockport, England

    @virginmedia Done that already and nothing back. Terrible service.

  • timmears tim mears (@timmears) reported from Macclesfield, England

    @SophieMassey11 @virginmedia Mine down aswell Soph! On the bright side you only have to deal with jill!! The kids are going mental!!! Haha

  • roodle_pipski Ruth Edwards (@roodle_pipski) reported from Cheadle Hulme, England

    @virginmedia thousands of health and social care support workers are trying to do our jobs from home. Many, like me, are your customers. We’re relying on you, to help us help the people relying on us. Can I suggest that like the supermarkets, you find a way to support us better.

  • cicismith81 Careen 'Cici' Smith (@cicismith81) reported from Manchester, England

    Public Announcement: STAY AWAY FROM @virginmedia , they ALWAYS give you the wrong information, the attitude SUCKS. I’m done. @sky I’m coming home

  • iagdotme Ian Anderson Gray 🚀#SMMW20 (@iagdotme) reported from Cheadle Hulme, England

    @virginmedia That requires the house number as well. I assume that's all you have. It would be good if you had a map or a list of streets. It would then help in looking for our next house.

  • NotTrending James Manuel (@NotTrending) reported from Mellor, England

    @virginmedia appreciate you’re really busy but I can’t get through on the phone or web chat. My contract is up on the 18th and going up £15 a month. Save me the hassle and you the increased call load and just move me to the new customer deal please, thanks

  • PhilCampbell_ Phil Campbell (@PhilCampbell_) reported from Manchester, England

    @virginmedia I was using NowTv so thats why the connection cut. I stream TV more than anything which is why I'm having so many issues as your broadband is so unreliable

  • rebeccahw_x Rebecca🐕 (@rebeccahw_x) reported from Manchester, England

    @virginmedia is there a way to just cancel my sports bundle as all the sport has stopped but i’m still paying a lot for BT and Sky sports

  • SiManM20 Simon Manning (@SiManM20) reported from Manchester, England

    @stenev @MrEuanStewart @virginmedia Until the 3 kids scream that ‘the internet’s gone off’ and you reboot it. A reboot of the @virginmedia kit always sorts it - shame they’ve never explained why though.

  • ethansgrumps Tony Collier BEM (@ethansgrumps) reported from Sale, England

    @virginmedia @MichaelDiPaola I also want to pause my sports package whilst we have no live sports. Hung on the phone for 30 mins on Saturday before giving up. Appalling service

  • Conuggy Christine C (@Conuggy) reported from Manchester, England

    @virginmedia I need help cannot access my account and being ignored for 3 days !!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • janice_leese Lyn Janice Leese (@janice_leese) reported

    @virginmedia made a complaint a week ago, agreed a new contract with them for £65.50 a month bill comes in £129.24. My original bill 84.00 why when on a pension would I want to pay more.

  • OmegaaDZN CalvinL.S◎L (62.6%) (@OmegaaDZN) reported

    @virginmedia thought you were suppose to be good? Internet is ****. 2.94mbps… rlly? I was with BT. Only reason I actually came to you was because fiber got installed to our house. You have to be the worst broadband there is. PS: change the colours of TV makes me sick. 🤮

  • steve11913126 steve (@steve11913126) reported

    @virginmedia you’re customer services are completely inept 😡😡😡

  • TsakasMixalis Tsakas Mixalis (@TsakasMixalis) reported

    @virginmedia Just called, same message. "That there is an issue on your area". Got a link to check the status and it says "no issues". This is a mess and it does not make sense. It has been more that 4 days now. Please, raise it with an engineer. I am not on a contract, i can cancel anytime.

  • RonanBoyle2004 Ronan Boyle (@RonanBoyle2004) reported

    @VMSportIE Not working virgin media!! Just a ballygown ad @UlsterRugby

  • wolfnsunflowers Fashion Ghoul 🖤☠️ (@wolfnsunflowers) reported

    I have been a loyal customer for 3.5 years. I don't miss payments. I had unexpected circumstances and I asked for help. But the contempt @virginmedia have just shown me as a disabled person asking for accommodations for my disabled child reduced me to tears. People are horrid.

  • wolfnsunflowers Fashion Ghoul 🖤☠️ (@wolfnsunflowers) reported

    @EtienneCote4 @virginmedia We have Ofcom but they take so long to sort out a problem that it isn't effective unless you don't need an immediate solution.

  • Mudkipstoat23 Dude Where's My Sardaukar? (@Mudkipstoat23) reported

    @wolfnsunflowers @virginmedia I never really understood how badly disabled people were treated until my girlfriend at the time broke her ankle, and just navigating London became a nightmare.

  • SEKnow_Luce Luce Rawlings (@SEKnow_Luce) reported

    @virginmedia Please DM me. I have rung you 5+ times over the last week and no-one has given me the help I need over the phone. I really need someone senior to take ownership of this all-round appalling situation and get a landline up and running.

  • waynestockslufc tigerboy (@waynestockslufc) reported

    @virginmedia how can a new customer get a tv package etc £65 and an existing customer get offered the same deal at £84 and then £81.. where is the loyalty