Virgin Media Outage Report in Macclesfield, Cheshire East, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Macclesfield come from postal codes SK10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Macclesfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Macclesfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Macclesfield, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Macclesfield, Leek, Stockport, Buxton, Timperley and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
TV | |
| Macclesfield |
TV | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Macclesfield, England
Latest outage, problems and issue reports in Macclesfield and nearby locations:
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TishyK
(@tishy_k) reported
from
Sale, England
@virginmedia The automated message still says repairs are ongoing. The same message for the past 3 days, yet I received a text earlier that the issue was rectified.
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John Farrar
(@Johnnyfstoke) reported
from
Cheadle Hulme, England
@coachcarter1977 @virginmedia @SkyUK Ohh they are shite if you need to talk to anyone for sure . I'm just lucky with the service.
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sharron
(@shazmall) reported
from
Stockport, England
@virginmedia I can see the vans outside my house, so i know they are working on it. It just never stops, always have trouble with virgin media, its becoming a joke now
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RebeccaArtManchester
(@rebeccaartMCR) reported
from
Cheadle Hulme, England
@virginmedia Following further unsuccessful attempts to gain information on when our next installation date is likely to be, I’ve submitted a formal complaint to @Ofcom Not the greatest of starts. Who said switching was easy ... #VirginMedia
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Mark Clifford
(@MarkClifford86) reported
from
Manchester, England
@virginmedia . I’m a virgin media customer yet you have phoned me 3 times since Friday trying to sell me and upgrade my account despite me changing my marketing preferences. If I keep getting pestered I will cancel my subscription!
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TishyK
(@tishy_k) reported
from
Sale, England
@virginmedia As always, the test says there are no issues. Been waiting 10 minutes now to speak to someone in person now!
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Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
And once again @virginmedia you have shown why your customer service absolutely sucks. 2020, I’m going back to Sky
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TishyK
(@tishy_k) reported
from
Sale, England
@virginmedia I finally spoke to someone and the issue may not be resolved fully until the 18th apparently. Not sure why I received a text to say the matter was resolved then!
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Dan Daintry
(@DanDaintry) reported
from
Stockport, England
@virginmedia horrific service, as a new customer to not receive what was promised by a sales agent and to be told I need to pay for the additional services #poorcustomerservice
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PAB the Grouch
(@PAB190968) reported
from
Manchester, England
@DebbyLewinton1 @virginmedia Same here in North Manchester. Been intermittent since 5 December, fix tomorrow apparently. Of course they don’t communicate directly to you, only found that out by ringing them. Had enough, moving to Sky in new year.
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Inland Empire 777
(@InlandEmpire777) reported
from
Nether Alderley, England
@virginmedia None of that shit, that's an absolute fact, trust me.
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Dan Daintry
(@DanDaintry) reported
from
Stockport, England
@virginmedia your customer service centre needs to look after its customers better. Being called a liar when I have emails #poorcustomerservice
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Chris O
(@Focus_W999) reported
from
Manchester, England
@kdkilbane77 Thought you were going to replace Stephen Rochford but you turned it down for a massive paycheck at @virginmedia 😂
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sharron
(@shazmall) reported
from
Stockport, England
@virginmedia we have been on hold on the telephone for 15 minutes now, customer care is outrageous @richardbranson
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TishyK
(@tishy_k) reported
from
Sale, England
@virginmedia No advice at all! There is a network issue in the area, was initially told would be sorted early/mid Nov, now told Dec 6th. Completely misled by call centre who said new router would be sent out and now no history of order placed! Waiting to see refund on bill, no sign yet!
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Alistair Walker
(@Texasally6) reported
from
Macclesfield, England
Being shit at customer sevices is not unique but @virginmedia take it to a special level of ****
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Shaun Mountain
(@Mountain1863) reported
from
Biddulph, England
@virginmedia Not even a DM asking for contact details to discuss further @Ofcom & @CISASUK have been informed and will be supporting with furthering my complaint. Hopefully my followers will see these tweets and avoid your black Friday sales 👌👍 even if only one person avoids the #scammers
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Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
@ViktheViking1 @virginmedia Been annoying all day then it went off. Been restarting for the past-hour on hold to cust service no ones picking up. It’s working NOW 😡😡😡
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TishyK
(@tishy_k) reported
from
Sale, England
@virginmedia I have already been onto VM chat and they are the ones who told me the new date and that no router has been ordered. Phone and online chat have been no help! Hoping these tweets put off potential new customers!
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Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
@ViktheViking1 @AmazonUK I’ve got Virgin Media, there not bad
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gregor_Masterton
(@GregorMasterton) reported
Can’t wait to get rid of @virginmedia WiFi, the problems are literally ******* endless. Customer service is about as much use as a kick in the ***** too
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Fluffikin
(@Jayjayishere_) reported
@SquidGaming @virginmedia I swapped from virgin to now TV and honestly no issues since
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Gill Hudson
(@gillhudson) reported
@virginmedia Why are you giving discount to new customers then? If money is so tight? You have definitely lost a customer here
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Ian Fall
(@pastorianfall) reported
@virginmedia so, I'm trying to get through to customer care and the line is always busy, ringing from my mobile I just get cut off. So here's the problem, a rat has chewed into our television cable. Help.
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Hannah
(@hannahmarystiff) reported
@virginmedia paying for 200mb download, getting 40 at best. Reported several times before, you have refused to come out. Just received a letter saying our fee is going up by £3.50 a month - service is the worst it’s ever been in the 11ys we’ve been with you, I hope this is a joke
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Sandra Broadley
(@SandraBroadley) reported
@virginmedia It was an offer of Amazon prime free for 12 months. My husband has had lengthy calls with your team on 5 separate occasions, most lasting around 50 minutes. He is promised an email with an authorised code but this never arrives. Today was the last straw! We won’t be calling again
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Fpl Kirk
(@fplKIRK) reported
@virginmedia had a letter through today.. Price going up to £60 a month for broadband and basic freeview channels? That's absolutely awful, My contract is up where can I find a better value package before I have to leave?
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Jenny Berkeley
(@JennyBerkeley) reported
@virginmedia at bursting point trying to cancel my contract since September. How the hell do I make this happen?!?
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Jay Allen
(@jayrossallen) reported
@virginmedia hi, a few days ago I updated my iOS on my Apple iPhone 11Pro and now I can't pick up my wireless signal fully, it states "weak security" against my wifi too. Is this a common issue with iOS 14? Any ideas for resolution
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Jesse Harrison
(@red8jwoe) reported
@SquidGaming @virginmedia Technically admitting a problem and then saying they *can't* do anything about it isn't inconsistent, it's just, like, very sad.... Unless they're actually now saying 'there is nothing to do it's fine theres no problem' then u right thats dumb