Virgin Media Outage Report in Macclesfield, Cheshire East, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Macclesfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Macclesfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Macclesfield, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Cheadle, Buxton, Sale, Macclesfield, Altrincham and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Macclesfield, England
Latest outage, problems and issue reports in Macclesfield and nearby locations:
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia are ther problems in east Manchester had no internet since yesterday please advise
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🐝-List at Capital
(@BListAtCapital) reported
from
Manchester, England
the Virgin Media advert with the kids singing Nothing’s Gonna Stop Us Now has to be the worst one out there at the moment
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Kieran Stockton
(@KieranStockton) reported
from
Macclesfield, England
@virginmedia Upgraded my TV package yesterday. New Channels still not working.
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what @Offcom make of that...
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Michael Taylor
(@MarpleLeaf) reported
from
Marple, England
@virginmedia Eventually, but my point is this: change your message. Clearly you can’t help people over the phone after 5pm. Your guidance on the website is misleading. Also, your engineers are great.
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Kate Cusack
(@thekatecusack) reported
from
Sale, England
@virginmedia I will let you know in the morning when I log back on......had to give up today as couldn't get anything done 😪 WIFI seems to be working ok on my mobile but let's see what it is like in the morning on the laptop. To be honest the connection has been terrible for days.......
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J.B
(@BIGTED1967) reported
from
Knutsford, England
@LobbyNoNumbers We pay about £66 per month with @virginmedia for the basic tv,broadband and phone that we never use. Probably the worst customer service around. They promised to upgrade the set top box 2 years ago and we're still waiting.
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Lollybanger
(@lollybanger) reported
from
Stockport, England
@virginmedia no broadband AGAIN in Stockport yet your service status says there are no faults ...... there are !!
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It still doesn't excuse the slowness, the constant drop outs, and the near impossible chance of getting through to customer service.
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Kate Cusack
(@thekatecusack) reported
from
Sale, England
@virginmedia Yet again more internet issues and cannot log on to work from home. I hope to see a reduction in my bill for this massive inconvenience as the issueshave been ongoing for at least a week now........let's see....
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Michael Taylor
(@MarpleLeaf) reported
from
Marple, England
@virginmedia only be on hold 28 minutes now for technical support. On the brink here. Shocking service and awful equipment crashed the whole set up. Disaster for us
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aimee83
(@AimeeMidgley83) reported
from
Manchester, England
@virginmedia why is the internet connection so bad. Since I received the WiFi boosters it’s been worse
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Lorraine Glover
(@penny62132920) reported
from
Strines, England
@virginmedia box not working properly, in queue but the music is dreadful
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what Ofcom would make of that...
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Gary Leeson
(@gazmax01) reported
from
Stockport, England
@virginmedia my internet is not working yet again why do I pay for a service that is always Buffering #joke
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🌈Charles E Jarvis, PhD
(@DrCEMJarvis) reported
from
Cheadle Hulme, England
@fslconsult @virginmedia Hope it doesn’t become a daily problem like mine has.
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia i’m failing to understand my bills where I have been overcharged by VirginMedia. Looged a complaint - no communication - got a letter saying team isnt able to reach me - started a text chat on given number - no response. Can you help. It’s 10th time I am reaching out
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Adam Nadeem
(@ManAviation1107) reported
from
Cheadle Hulme, England
@endaburke81 @virginmedia I had an awful experience with them! Switched over to BT as soon as the contract ended and not had an issue since! Not to mention 180Mbps+ speeds!
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Adam Yates 🐝
(@AdamMYates) reported
from
Sale, England
@virginmedia and here we go again - a myriad of coloured lights whilst the hub / broadband falls over again - but there are no issues... #rubbish
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Jack Mitchell
(@jackthesticks) reported
from
Stockport, England
Is #virginmedia down?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Avios Adventurer 🇬🇧🇿🇦🇹🇷🇰🇭
(@aviosAdventurer) reported
@virginmedia I am a customer of yours. So far so good, but if you decide to put prices up, my hands are tied. You’re the only full fibre providers in my area, so I’d have to leave for an inferior service if you put prices up
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Ian Cruise
(@IanCruise50) reported
Wow. @virginmedia I’ve just been on the phone trying to reduce my bill due to cost of living pressures and your operative laughed when I said why I wanted to reduce my bill, then was supposed to transfer me to customer relations but only proceeded to hang up. Shameful service
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ConstantThoughtProcess
(@bp6dvskckz) reported
@virginmedia Stream! I’m more worried that you cancelled my order, then told me you had found a resolution and then I called and everyone is clueless.
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TurtlemanUk #NeuroSMP
(@TurtlemanUk) reported
@virginmedia It's absolutely ridiculous the time just keeps getting moved back and back without updates. It's Terrible customer service. It will have been a whole day out if they manage to fix it by their current predicted time which has moved 4 times already so I'm not hopeful
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Tom #FBPE
(@EcoFrench) reported
@virginmedia Thank you. I’ve already requested my PAC but will be in touch over the weekend to cancel the TV and broadband etc. Is there a notice period or do you stop those services immediately?
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Osbourne cox
(@Osbounecox) reported
@virginmedia It’s the correct email that’s on my account, no issue there. Out of all the agents I’ve spoke to, not one has mentioned my cancellation period. They just said my price is going up. I even have a complaint in, they also have not mentioned my cancel period. In fact I’ve put my
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Alasdair Murray - the Recruitment Copywriter
(@RecruitmentCopy) reported
@matt_timson @virginmedia Agree. Their online chat's not working and on the page that mentions a 'what happens next' section and to 'see below', there IS no below section!
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Jen Whittaker
(@JenZebra3010) reported
@virginmedia I've tried to sort out some connections issues online, but I'm still having problems; it says 24 hours and it'll be fixed but I've not got 24 hours to be able to sort this! Is there any help please? :-) TIA!
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Jessica Wing
(@Jessica_Wing_26) reported
@virginmedia @VirginMediaCorp @VirginMedia_TV Absolutely disgusted in the customer service you provide. What an absolute joke. Waiting a month for install, delay after delay, different staff telling me different reasons why. Now my property is conveniently “non serviceable”! 😡
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Abdul Jabbar
(@AJHUD) reported
@virginmedia The issue for me is the RPI + 3.9% in increase with no option to opt out. That’s just not good enough,