Virgin Media

Virgin Media Outage Report in Macclesfield, Cheshire East, England

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The latest reports from users having issues in Macclesfield come from postal codes SK10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Macclesfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Macclesfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Macclesfield, Cheshire East, England 01/19/2026 14:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Macclesfield, Cheshire East, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Sale, Macclesfield, Altrincham, Wilmslow and Knutsford.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomStockport Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Macclesfield, England

Latest outage, problems and issue reports in Macclesfield and nearby locations:

  • natelloydfirth Nate Lloyd (@natelloydfirth) reported from Manchester, England

    @virginmedia I did and i will be making a complaint i have loads of work to do and now behind. I won't be using virgin media again.

  • JuPo71 Julie Podet (@JuPo71) reported from Biddulph, England

    @virginmedia your service is very poor for older people. Almost an hour and still not resolved my mum’s issues!

  • natelloydfirth Nate Lloyd (@natelloydfirth) reported from Manchester, England

    Nearly two weeks without the wifi working keep changing the dates for it to get fixed. Absolute shocking service @virginmedia

  • raymondmailey Raymond Mailey (@raymondmailey) reported from Sale, England

    @virginmedia Been on the phone for 50 minutes now and keep getting passed back and forth to different departments then she cut me off again. I am not getting the service I pay for. Fix this now or I’m leaving. I also want to complain about your appalling customer service

  • CSoundproofing Cheshire Soundproofing (@CSoundproofing) reported from Cheadle Hulme, England

    @virginmedia I’ve had to send this tweet via 4G as my broadband connection is so poor.

  • AlecParkAve Alec (@AlecParkAve) reported from Stockport, England

    @virginmedia Oh an engineer eventually came out and fixed it. Make matters worse you've put the price up from £38 to £50.50. The £5 Doesn't even cover that. We were told we'd get a full months refund now anyone we ring denies they even have it on record that we had an issue.

  • natelloydfirth Nate Lloyd (@natelloydfirth) reported from Manchester, England

    @virginmedia No I'm sorry no where near good enough. I will be complaining about this i am down on a lot of work due to no wifi its unacceptable.

  • AlecParkAve Alec (@AlecParkAve) reported from Stockport, England

    @virginmedia are an absolute disgrace 😂 broadband was down for an entire month and they're offering £5 credit to compensate

  • SimonCHarding Simon Harding (@SimonCHarding) reported from Marple, England

    @virginmedia @virginmedia I don’t think you read the tweet or your AI CS bot needs better training. I’m fed up because the cost of your services have gone too high - I am looking to move to a more cost effective service.

  • raymondmailey Raymond Mailey (@raymondmailey) reported from Sale, England

    @virginmedia I am having recurring issues again sending emails through your outgoing mail server. This happened a few weeks ago I was informed it was all sorted. Why am I paying for an atrocious non existent service. Appalling.

  • raymondmailey Raymond Mailey (@raymondmailey) reported from Sale, England

    @virginmedia Still no joy. Customer service seem to bring to actually grasp the problem. I’ve had enough of VM I just want to leave now

  • OggyGhost 👻 OggyGhost 👻 (@OggyGhost) reported from Stockport, England

    @virginmedia worst customer service ever been waiting on the phone now for 45 minutes just to speak to someone what a joke

  • raymondmailey Raymond Mailey (@raymondmailey) reported from Sale, England

    @virginmedia I have tried your web chat still waiting for a response after 50 minutes and counting. Absolutely appalling customer service

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • OggyGhost 👻 OggyGhost 👻 (@OggyGhost) reported from Stockport, England

    @virginmedia hi I’m trying to put TV Remote app on my sons iPad which is running iOS 12.4 & the app just won’t let me sign in what so ever or even load up can you help

  • SweeneySweeney1 lynn sweeney (@SweeneySweeney1) reported from Manchester, England

    @virginmedia I have a complaint on going for damage to the inside of my property caused by the installation.I have spoken to various people and had managers at my house to look at the installation which was done incorrectly . I am waiting for a call back from a manager still

  • paulhulse83 Paul Hulse (@paulhulse83) reported from Sale, England

    Evening @virginmedia over the past month I have been reporting issues with your service as you will see through tweets! However, today I learn that you’ve issued my bill and also charging me for last month - when it HAS been paid! I have the confirmation of payment with me!

  • mikemcniven Mike McNiven (@mikemcniven) reported from Manchester, England

    @virginmedia Having issues with one of my TIVO boxes (older type) checked cables and they are all okay. It keeps badly pixelating on that box only.

  • DazFS DarrenFS 🏳️‍🌈 (@DazFS) reported from Manchester, England

    @virginmedia trying to contact you on the app but keeps closing down saying the you’ll reopen at 7am.

  • raymondmailey Raymond Mailey (@raymondmailey) reported from Sale, England

    @virginmedia Nothing really. Usually it my phone or my wife’s phone but never your equipment. The same issue happened a few weeks ago and we were told it was a local fault and they were fixing it. Which it did get fixed but yet again it’s not working now.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LlywelynLloyd Llywelyn Lloyd (@LlywelynLloyd) reported

    @virginmedia I have. To be clear…my package was sold as having 3 mesh pods as standard. I have terrible wifi in parts of house. How do I resolve this.

  • PeachSabi Sabi (@PeachSabi) reported

    @virginmedia My internet has been down the whole day. It's not like today was a once in a lifetime broadcast of the monarch's funeral.

  • Watcherman99 frank reihill (@Watcherman99) reported

    @virginmedia Hello, I've had some post at my home address, from Virgin Media, for a customer who does not live at my address. I would like to email you a picture of the letter so you can investigate it you. Do you have an email address I can use?

  • lannen24 scott lannen (@lannen24) reported

    @virginmedia my Internet is down no restart or reset worked. Can't get through on phone and in a chat support window but seems no one is answering and the auto tests are doing nothing says everything is good

  • Delbhoy691 hoopsbhoy69 ☘️🇮🇪 (@Delbhoy691) reported

    @virginmedia Why is my virgin phone,got no signal today.

  • redsabre69 Tony (@redsabre69) reported

    @virginmedia @virginhelp STILL NO WIFI its been off since 10pm last night AND STILL NO REPLY OR HELP WHATSOEVER

  • SammyV6S SpecialFungus (@SammyV6S) reported

    @virginmedia Regardless of the app, and the web, and WhatsApp, why is your fault line closed when your voice guide and WhatsApp message says it is open to report faults? I’m reporting a fault. Who is going to fix it and when? Your website still doesn’t know there is a fault in my area.

  • RodriguezMayn J Rodriguez (@RodriguezMayn) reported

    @virginmedia engineer came to fix our internet. He said it's fixed. And it's not?

  • SJK30 SK (@SJK30) reported

    @stvplayeruk why does your player struggle to play a single episode? I can play anything on Disney, Netflix and prime for hours but one episode of a TV prog and it stops every 5mins with a network error? Fire stick or Virgin Media

  • Richard27700612 HantsRP (@Richard27700612) reported

    @virginmedia - no service at all since last night. Wanted to watch the funeral & needed to work this afternoon. Completely unacceptable - when will it be back up & who can I discuss compensation with (don’t want a generic link). BH23 postcode