Virgin Media

Virgin Media Outage Report in Macclesfield, Cheshire East, England

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The latest reports from users having issues in Macclesfield come from postal codes SK11 and SK10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Macclesfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Macclesfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Macclesfield, Cheshire East, England 08/08/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Macclesfield, Cheshire East, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Macclesfield, Stockport, Sale and Congleton.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Macclesfield, England

Latest outage, problems and issue reports in Macclesfield and nearby locations:

  • MancLorenzo Lorenzo 🇲🇹🇬🇧🇮🇪😷 (@MancLorenzo) reported from Stockport, England

    @virginmedia Internet is down. Your hotlines say there’s a “complex issue in SK4 area” and always say “should be back online soon”. It’s been 2 whole days! #whatsgoingon

  • j_roddy Jane (@j_roddy) reported from Manchester, England

    @virginmedia Nobody has replied to me, very poor service to a customer that has been with your company for 15 years

  • Paul7Law Paul (@Paul7Law) reported from Manchester, England

    YouTube... Why you no work. #virginmedia issues?

  • johnslater613 john slater (@johnslater613) reported from Manchester, England

    @virginmedia loosing connection again today the router seems to keep resetting its self have not had constant connection for weeks. You keep saying we need to send signal to router ???

  • krisminime Kristoffer Tsinontas (@krisminime) reported from Stockport, England

    @virginmedia This texting service is absolutely dire. Random disconnects. New people don’t have the chat history. Being passed between dependents constantly leading to 10+ hour waits. I don’t want to sit on hold on the phone. Can someone DM over Twitter instead?

  • niallbrown23 ıllıllı ℕ𝕚𝕒𝕝𝕝 𝔹𝕣𝕠𝕨𝕟 ıllıllı (@niallbrown23) reported from Marple, England

    @virginmedia Used another computer just seems to be a chromebook issue

  • Flanagan1Simon Simon Flanagan (@Flanagan1Simon) reported from Manchester, England

    @virginmedia why send texts to customers saying the problem with your broadband is resolved when it obviously isn’t! Left hand, right hand, you know the rest #overpromisemassivelyunderdeliver

  • beefstock3 colin paul henstock (@beefstock3) reported from Manchester, England

    @virginmedia so I pay £140 per month for your gig 1 broadband yet it’s been slow for last 3 weeks and the last 24 hours I had no internet full stop so how will you resolve this please.

  • RicMichael Ric Michael (@RicMichael) reported from Manchester, England

    @virginmedia Still awful. No ones got back to me and the wifi is crumbling

  • longsightjimmy Jimmy McLaughlin (@longsightjimmy) reported from Stockport, England

    @virginmedia internet was down in Heaton Norris this morning #SK4 but back again now #FYI

  • twiddlemeister Dave (@twiddlemeister) reported from Cheadle Hulme, England

    I think @Cosatto_Tweets has to have the worst customer service I’ve ever experienced. And I’ve rung Virgin Media a fair few times.

  • tonyj01 Tony Jacobs (@tonyj01) reported from Manchester, England

    @DawnBly68 @MartinSLewis @virginmedia They make more money with their present commercial stance - loyalty is NOT valued, the new customer is king. So become a new customer.

  • bigghandsltd Jon Rebbeck (@bigghandsltd) reported from Manchester, England

    Dear @virginmedia I contacted you over 9 days ago, you quickly responded to take my complaint off social media but didn’t reply to my response. Your service is diabolical! £55 per month for a poor #broadband service @VirginMediaNews #ripoff @BroadbandCensus

  • simonhunter87 Simon Hunter 🇪🇺 🚲 ☮️ 🥗🐈🐄🐒🐀 🏳️‍🌈 (@simonhunter87) reported from Sale, England

    @virginmedia why are your fibre upload speeds so slow? 10mbps upload on a 109mbps download speed? Sky and BT and others offer 20mbps download speed on their 67mbps download speeds.Please review this as when 2 people are working from home on video calls 10mbps up isn't fast enough

  • Aldonn_ AlexOD (@Aldonn_) reported from Manchester, England

    Thanks @virginmedia for going down in the North West bang on 9am when I'm working from home...

  • sibley14 Sibley14 (@sibley14) reported from Stockport, England

    @virginmedia Can’t stay connected if there’s no signal! #Stockport #virginmediadown

  • Mug_UK Mike Mee #FBPE (@Mug_UK) reported from Stockport, England

    @PThexton @virginmedia They closed down the Stockport branch too. Maybe there's a "why do I have to pay for a phone line" page within their FAQs ...

  • MrsFrisk Alex Fusco (@MrsFrisk) reported from Manchester, England

    @virginmedia I've tried the customer service number 15 times this morning and it isn't connecting. The call just ends. I'm also worried you'll say you can't speak to me. I have a letter of authority but I can't be in my friend's house to call you while he's there due to Covid restrictions

  • endaburke81 Enda Burke (@endaburke81) reported from Manchester, England

    Blimey yet again @virginmedia is down in Manchester :-(

  • cpiyush Piyush Chechani (@cpiyush) reported from Sale, England

    @virginmedia I got text update at 3:13 pm that service is restored; observing intermittent issues connecting to internet since then.. now the service status shows no fault but certainly there is some.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _chrishughes_ Chris Hughes (@_chrishughes_) reported

    @virginmedia It seems to be right at the end after setting up all the info, after it’s asked me about child safety and virus issues etc

  • possiblyginger jooooon (@possiblyginger) reported

    @virginmedia It's not to do with service in my area, I literally cannot log in using your log in pages and your log in pages alone. I checked anyway and sure enough everything broadband related is fine

  • JustinBeale70 JB (@JustinBeale70) reported

    @virginmedia Doesn't solve my issue atm though how can your speed drop so dramatically from 1 room to another?

  • mattneill1983 M Neill (@mattneill1983) reported

    @virginmedia Thanks but done this multiple times on the site and filled in the form and have never got any response. It says we are pretty sure but asks for more details which I have provided. Postcode is BT170TB, can you check for me please?

  • ripsaw_ellis Richard Ellis (@ripsaw_ellis) reported

    @virginmedia The link is of no help. I need someone to contact me and arrange a visit etc. There is no option to get an engineer or replace equipment on link. I need this addressed urgently or I will be cancelling my full contract

  • danny3073 Danny Smith (@danny3073) reported

    @virginmedia Your taking the P now! Did you not read I’ve already gotten through to someone! Tip for customer service read your customers comments before replying. Thank you

  • flip605 phil henesy (@flip605) reported

    @virginmedia WiFi issues have tried unplugging and rebooting but can’t connect to my vm network but can connect to virgin media, my equipment says my vm****** is out of range !!!

  • RonaldW24918266 Ronald Wilson (@RonaldW24918266) reported

    @virginmedia In the office of my home , I get poor wifi , your app agrees and says I need a booster .I can't move the router , you can't supply booster as you've none in stock , so I'm left with poor signal in my office room

  • kez_5427 kerrie white (@kez_5427) reported

    @virginmedia What is the address to send the box and router back please? Hopefully that will give the message I'm wanting to cancel my contract

  • AGirlCalledSam Samantha Drury Shore (@AGirlCalledSam) reported

    @virginmedia Hiya, we’ve been trying to cancel for 2 weeks... waiting on hold for hours, have been cut off on the phone and multiple sms chats just suddenly stop. Can you help? Getting really fed up. Thanks.