Virgin Media outages and service status in Macclesfield, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 0 outage signals in the last 24 hours around Macclesfield, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received Aug 23, 8:05 PM GMT+1.
- Internet (71%)
- TV (29%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Macclesfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Macclesfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 30: Problems at Virgin Media
Virgin Media is having issues since 01:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Macclesfield, England
The most recent Virgin Media outage reports came from the following cities: Stockport, Wilmslow, Altrincham, Sale, and Macclesfield.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 6 days ago |
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TV | 9 days ago |
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Internet | 9 days ago |
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Internet | 10 days ago |
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Internet | 14 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Macclesfield, England
Latest outage, problems and issue reports in Macclesfield and nearby locations:
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Paul Barber (@Barber1Paul) reported from Stockport, England@virginmedia really upset regards service as a long-standing account holder,had problems for months found out old ntl cable problem connection outside- need to update TiVo boxes and need pods as mentioned by engineers- ring up no help !!!!
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Neil Brownhill (@brownhill76) reported from Sale, England@virginmedia Hi @virginmedia can you get someone to contact me as your customer service phone line has now hung up on me after over an hour because they couldn’t be bothered to help or fix my issue #virginmedia #customerexperience
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Kate Cusack (@thekatecusack) reported from Sale, England@virginmedia Yes after waiting almost an hour..... It turns out the price increase doesn't apply to me as was stated in the letter......it's an hour I will never get back! Maybe @virginmedia need to be more careful about who they are sending these letters out to.....
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Martin Humphries (@MJ_Humphries) reported from Wilmslow, England@virginmedia I'm not typing out everything, having repeated myself for the last four months. See a/c 594717402 (area ref 20) for details. Customer service promised to call 30 mins after our latest conversation today. No call, 7 hours and counting. Just send the cheques!
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Давид Гора (@twiddlemeister) reported from Cheadle Hulme, EnglandThank you so much @virginmedia, I knew I could count on you again to force my family into offline activities. Also, ******* fix my internet you bunch of inept shite-hawks. I can’t bloody wait for BT to put their gigabit in round here.
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Norbert Lad. (@maximuslid) reported from Knutsford, England@virginmedia I was advised everytime that the original agreement was correct in the notes and the bill would be amended. Each time it comes through on email it is wrong. And the credit has not been authorised. I'm paying £38 excess in first month as no credit applied. Help.
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Norbert Lad. (@maximuslid) reported from Knutsford, England@virginmedia Hi, John sorted the problem, but sky sports HD is still NOT showing. It should be on BOTH boxes. Please fix ASAP.
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Martin Humphries (@MJ_Humphries) reported from Wilmslow, England@virginmedia I understand you can't take a request. Can you pass this on to customer service, and to someone with the authority to issue cheques?
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Mrs Jordan -Johnson (@Natterback) reported from Stockport, England@virginmedia It's another intermittent problem
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Adam🍺 (@MCR_ADM) reported from Stockport, England@virginmedia No they’re helping. But it’s VERYYYY slow. But almost there.
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Dave/Давид 🇺🇦 (@twiddlemeister) reported from Cheadle Hulme, England@virginmedia All status checkers say no outage reported, which is rubbish because I know of at least 4 people who have reported issues in this area.
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Neil Ashton (@NeilAshtonActor) reported from Stockport, England@jimmyoates @virginmedia Same James. Same area and it’s not been working for an hour. It says on their website no issues in the area but not had any service.
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Neil Brownhill (@brownhill76) reported from Sale, England@virginmedia officially the WORST service and your customer service is horrendous!! Best alternative tv/broadband services??
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David Mcleish (@DavidMcleish11) reported from Wilmslow, England@virginmedia I want to speak to someone about what the charges are. I’ve used your live chat but no one can tell me. Seems poor when I would stay with you but you don’t supply my new flat
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia It’s everything connected via Wi-Fi. I don’t have the connect app. I check for service status on your website and it usually says there isn’t an issue, but that doesn’t reflect my service.
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Mrs Jordan -Johnson (@Natterback) reported from Stockport, England@virginmedia your a waste of space. Another outage. And your increasing your fees. Your not worth it. We'll be cancelling our subscription wih you. Last straw
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Andy Collier (@andy4321) reported from Stockport, EnglandI'd never switch broadband to @virginmedia after hearing about their unfair charges on @joelycett #virginmedia
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Nico☀️ (@Neeeko01) reported from Sale, England@virginmedia No I was to busy working 7 days to pay for it why do I need to @skytv never needed too—-surly it’s a standard set up to record a programme whatever the length.
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia Will they help if the Wi-Fi is working at the time I call? Because my issue is that when it is working, your advisors consider their work done despite telling them that it usually doesn’t last. And invariable, it doesn’t.
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Kate McLean (@katiem8y) reported from Poynton, England@virginmedia we have invested in a new router as we’re having endless issues with yours but now we’ve got pixelated channels on the tv. Any ideas how we can sort? Thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Novagrudge (@NovaGrudge) reportedhey @virginmedia 3 weeks now you have known about a intermittent problem in out area and have done nothing about it. i will be escalating my complaint to CISAS your quick enough to take our money but not fix problems
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Declan Carty (@declancarty) reported@IrishTimes Perhaps someone like the excellent Patrick Freyne might investigate why, after all these YEARS, Sky subscribers in the ROI cannot get ITV channels, whilst Virgin Media customers have no probs in doing so. Is it still supposed to be a ‘rights’ issue ????
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Alison Baines (@AlisonBaines4) reported@virginmedia We reported an issue with our virgin internet being down on 20/8. Came home from a weeks holiday today still not sorted Open reach have been doing work outside our house and all your team have said they can send someone 31/8.This is not acceptableHow do we escalate?
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Ally (@allypetrie81) reported@virginmedia must be the most incompetent and negligent company I have ever had the misfortune to deal with. Account hacked and a fraudulent email now linked to my account for a month now. Zero help offered and no interest in removing the email. Anyone else had this?
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Misanthrope (@Misanth23754159) reported@Suzanne46462413 @virginmedia I get that all the time until I realised it was because for some stupid reason they block anyone not in the UK. Are you outside the UK?
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Jacqueline Bolton (@JacquelineBolto) reported@virginmedia Need help to unlock our email account. Please help
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H47LE7🐏🍺☀️ (@hayley1884) reported@virginmedia Yes I have: it says estimated fix time 5.08 which is brilliant as I’m supposed to be working from home!!
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amc (@flabcab) reported@CheekyVic @virginmedia Can't think of a good one tbh. All customer service. For virtually everything. Is piss poor.
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lightnet1 (@lightnet1) reportedVirgin media offer a box , then don’t, offer remote control instead, cut your signal strength …ask to renew your contract way before end .. DODGY AVOID
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Andy Cave (@Andycave) reported@virginmedia @virginmedia And how am I supposed to check that link with my Internet still down?