Virgin Media outages and service status in Macclesfield, England

Problems in the last 24 hours in Macclesfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Macclesfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Macclesfield, England

The most recent Virgin Media outage reports came from the following cities: Buxton, Wilmslow, Stockport, and Altrincham.

City	Problem Type	Report Time
Buxton	E-mail	3 days ago
Wilmslow	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Macclesfield, England

Latest outage, problems and issue reports in Macclesfield and nearby locations:

• 
  Kate McLean (@katiem8y) reported 19 seconds ago from Poynton, England

  @virginmedia we have invested in a new router as we’re having endless issues with yours but now we’ve got pixelated channels on the tv. Any ideas how we can sort? Thanks

• 
  Jaynemcgrogan (@Jaynemcgrogan1) reported 3 minutes ago from Cheadle Hulme, England

  @virginmedia hi .my dads had the technicians for a faulty line and now the phone line is dead .please help .#elderleyvulnerableadult

• 
  Mrs Jordan -Johnson (@Natterback) reported 7 minutes ago from Stockport, England

  @virginmedia Some days its ok. Then throughout that day it drops its signal. Like today its had a 20 minute outage then starts back up we have a £4 booster we are paying for it's useless.

• 
  Definitely not Elon Musk (@twiddlemeister) reported 8 minutes ago from Cheadle Hulme, England

  Probably consider an unlimited tariff at some point to make up for when Virgin Media goes down.

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 9 minutes ago from Sale, England

  @virginmedia It’s everything connected via Wi-Fi. I don’t have the connect app. I check for service status on your website and it usually says there isn’t an issue, but that doesn’t reflect my service.

• 
  Edwin Daniel (@EdwinDa18453545) reported 15 minutes ago from Stockport, England

  @virginmedia @richardbranson @VirginMediaCC unethical practice & worst cust serv.after 50 days of total loss of service and no resolution and taking 52 pounds for that period from me now they are denying compensation as well as refund of monies taken.

• 
  Neil Brownhill (@brownhill76) reported 18 minutes ago from Sale, England

  @virginmedia I have tv service fault C133. Done your online check it says call you. I call you, automated tells me an texts me link to do online check which tells me to call you.. repeat.. in a loop an now been sat on phone waiting 38mins for someone to answe

• 
  Mrs Jordan -Johnson (@Natterback) reported 22 minutes ago from Stockport, England

  @virginmedia the advert offering new customers Superfast Broadband for £20. Is it not right that you take care of your loyal customers first, those that have been with you for 10 years plus. Considering the energy situation it would help.

• 
  Dave/Давид 🇺🇦 (@twiddlemeister) reported 26 minutes ago from Cheadle Hulme, England

  @virginmedia All status checkers say no outage reported, which is rubbish because I know of at least 4 people who have reported issues in this area.

• 
  Neil Critch (@mrcritchy) reported 26 minutes ago from Chapel-en-le-Frith, England

  @ollyknights @virginmedia If you need any further help Olly DM me NP at all. I only hope they haven’t been calling Long Distance

• 
  Alexx 🏳️‍🌈 (@AlexxTheTiger) reported 27 minutes ago from Stockport, England

  @virginmedia But that costumer service was abysmal, the person took ages to reply, and when it did, tried to sell me the same internet package I have for more than what I pay currently even...I don't want to have to upgrade my package to "fix" my internet, I just want the speeds I hired

• 
  Neil Brownhill (@brownhill76) reported 30 minutes ago from Sale, England

  @virginmedia Hi @virginmedia can you get someone to contact me as your customer service phone line has now hung up on me after over an hour because they couldn’t be bothered to help or fix my issue #virginmedia #customerexperience

• 
  Aron Pearson (@R3d_Nemesis) reported 32 minutes ago from Poynton, England

  @virginmedia Today and last week and the week before that and so and so on!!! They either say “we will call you back” they never do!! or “the cheque has been sent” it hasn’t !!! You are causing so much distress to my grandparents #ripoffBritain #ofcom @karent161270

• 
  Michael Clark (@michaelclark09) reported 32 minutes ago from Sale, England

  @Shredda @virginmedia Oh damn, that's peak. Might just be a coincidence then 🤔

• 
  Matt Goddard (@GodHesHard2) reported 35 minutes ago from Stockport, England

  @virginmedia absolute terrible customer service. Not only did it take 50 minutes to get through, they then cut me off so had to wait another 30 mins. 12 years of loyalty and all you could offer was £5 discount! Good bye Virgin, hello Sky 👋

• 
  Emily (@ErHes1997) reported 37 minutes ago from Timperley, England

  How can @virginmedia say "yes there's a problem in your area, we expect it to be fixed on Wednesday"... 5 days is a joke when you'll never see that money returned to you for lack of service provided

• 
  Martin Humphries (@MJ_Humphries) reported 39 minutes ago from Wilmslow, England

  @virginmedia I understand you can't take a request. Can you pass this on to customer service, and to someone with the authority to issue cheques?

• 
  Joanne Fallon (@Jo8Pink) reported 42 minutes ago from Macclesfield, England

  @virginmedia I’ve been waiting, yet again, for 10 days to get a call to resolve my wifi issue. Can’t contact you by website and I’m not sitting for another 90mins to get passed round 6 people 😡. Ongoing issue for far too long now. 8 years I’ve been a customer, like it matters??

• 
  Dave (@twiddlemeister) reported 49 minutes ago from Cheadle Hulme, England

  @dj_damien @virginmedia I once had an advisor tell me that my services (that were going down for an hour or so once a day, every day for a week) must have had no issues because I was downloading tens of GB a day. Can’t wait for BT to put their gigabit lines in round here. Will switch in a heartbeat.

• 
  Jaynemcgrogan (@Jaynemcgrogan1) reported 54 minutes ago from Cheadle Hulme, England

  @virginmedia please can you rectify the problem on my dads landline.technicians have been to fix faulty line and now its completely dead.he has no mobile phone so urgently

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vocal and Proud (@Vocalandproudx) reported 4 minutes ago

  @virginmedia Shameful service. I’ve contacted you DAILY and STILL no resolution for my inconsistent internet connection. It’s been 6months now. DSAR request promised, still waiting. Enough is enough. Escalating to @Ofcom

• 
  Steven Adams (@StevenAdams2) reported 6 minutes ago

  @virginmedia hi can I say that Callum your engineer in Peterborough was a great help We had been without TV for a week spent hours on the phone trying to sort it out. He visited and within an hour it was all working again

• 
  Tom J Jarvis (@TomJJarvis) reported 8 minutes ago

  @virginmedia I was sold Gig2 2Gbps symmetric in June. The upload was never delivered at the contracted speed. After three separate calls got nowhere, your Faults team corrected it, then applied a £6/month surcharge for the speed I had already bought. 1/

• 
  Elka (@NineIsTheNumber) reported 9 minutes ago

  @NLeespeaking On the other hand, when I reported a fault to Virgin Media they confidently told me it was an issue in my area which would be resolved in 24hrs. It was in fact a broken wire.

• 
  andy spinoza (@andyspin) reported 10 minutes ago

  @virginmedia my screen keeps having a giant error message ‘Channel Failed’ over the picture which is actually working! Anyone else having this issue? Usual rubbish Virgin customer service not picking up - waiting over 45 mins now.

• 
  Alison Baines (@AlisonBaines4) reported 14 minutes ago

  @virginmedia We reported an issue with our virgin internet being down on 20/8. Came home from a weeks holiday today still not sorted Open reach have been doing work outside our house and all your team have said they can send someone 31/8.This is not acceptableHow do we escalate?

• 
  sergio pani (@sergiopani62) reported 18 minutes ago

  @virginmedia shocking service provision. internet drop off these last few days. being told to wait 22 hours for an engineer. Like this regularly. Can’t watch a film properly, watch a game or listen to music as all rely on the internet . Change is coming.

• 
  Kev Crane (@KevCrane41) reported 21 minutes ago

  @BonesE78 @virginmedia I have the same reply, I've sent them a dozen messages, including photos and videos of the streaming box not working but my Alexa still able to say date and time. Not interested, just saying I have to call them from my landline, I don't have one. The service is pathetic.

• 
  John 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@John_Of_Eng) reported 23 minutes ago

  @virginmedia your app and customer service are absolutely dreadful. I only want to change a direct debit date for Christs sake.

• 
  Kay Apex 🇬🇧 (@KayApex673) reported 26 minutes ago

  @virginmedia @YussellaJoyce Virgin media come n fix what your unqualified engineer damaged at my property 2months now and you keep playing me around