Virgin Media

Virgin Media Outage Report in Macclesfield, Cheshire East, England

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The latest reports from users having issues in Macclesfield come from postal codes SK10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Macclesfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Macclesfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Macclesfield, Cheshire East, England 11/19/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Macclesfield, Cheshire East, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Macclesfield, Sale, Sandbach, Knutsford, Wilmslow and Cheadle.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Phone
United KingdomManchester Internet
United KingdomStockport Internet
United KingdomManchester Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Macclesfield, England

Latest outage, problems and issue reports in Macclesfield and nearby locations:

  • chrissy_mcfc ♡♥Lady Chrissy mcfc♥ (@chrissy_mcfc) reported from Manchester, England

    @virginmedia you are rubbish at customer service 🤬😡🤬😡 Sick to death of hearing that international ring tone.. So it's goodbye from me 👋😡🤬

  • OggyGhost Oggy The Ghost (@OggyGhost) reported from Stockport, England

    @virginmedia WTF is going on with the broadband again ........

  • cml0702 claire (@cml0702) reported from Manchester, England

    @virginmedia just had a member of staff on customer services be really rude to me.. I’m trying to sort my contract out and was really unhelpful. I hung up as he upset me 😬😬 😡

  • AbigailOgier Abs (@AbigailOgier) reported from Manchester, England

    @virginmedia Not sure - we gave up and watched the football instead with the plan of trying catch up! Will try the reboot if all else fails but wasn't sure if it were a wider problem as it was only that one programme...

  • Dave_mona David Monaghan (@Dave_mona) reported from Manchester, England

    @virginmedia I was told that due to the error nothing could be done and I won’t be receiving my PS4 I now have to disappoint my two young boys when they get in from school. Not a great service I must admit.

  • WellMax81 Anthony Maxwell (@WellMax81) reported from Sale, England

    All ready to start streaming and virgin media once again decides to take a day off. Jesus Christ man. I pay £58 a month just for broadband. I’m seriously considering dropping this piece of shit company and going to sky.

  • taliashan talia (@taliashan) reported from Manchester, England

    @virginmedia is so so crap and has the audacity to be the most expensive

  • 25wardy Steve Ward - Wardy 🇬🇧🐝 (@25wardy) reported from Stockport, England

    @virginmedia is there an outage in Stockport. Completely lost WiFi on Hub 3.

  • withloveanax Ana Stewart (@withloveanax) reported from Sale, England

    Imagine @virginmedia fitting your WiFi and the engineer hits a gas pipe. Then @BritishGas arrives to fix the gas pipe and hits a water pipe. Imagine having to chase VM to speak to a supervisor and still 4 days later no call back! Shocking!

  • bob9958 Bob (@bob9958) reported from Sale, England

    @virginmedia I have just tried to run a test on your website and guess what....... there is a problem with that page/service right now!!!! We're sorry this isn't the page you wanted This part of the site isn't working at the moment, but it'll be up and running again soon. 1/2

  • uah9 Usman (@uah9) reported from Manchester, England

    @virginmedia @Saurav Wow this is really bad, I would definitely report this to watchdog. Unacceptable

  • kam_afzal Kamran Afzal (@kam_afzal) reported from Manchester, England

    @virginmedia Further to this, your customer service is terrible as is your pricing structure. The company that comes to ‘install’ the service are a bunch of cowboys and have compete disregard for a customers home. Wouldn’t use your service ever again.

  • duckmall NM (@duckmall) reported from Macclesfield, England

    @virginmedia just been trying to get package adjusted and price reviewed as don’t need your TV anymore, just broadband and phone - have wasted 45 mins on the phone so far, told to call back in a week when discounts will be loaded on system - who do I speak to, v poor !

  • LeeRamsey68 Lee Ramsey (@LeeRamsey68) reported from Bredbury, England

    After waiting close on 3 weeks for a phone delivery from the joke double act of @virginmedia @YodelOnline . The phone is back where it started and my wife's contract stopped and put on pay as you go . Customer service !! Shocking service !!!!

  • AbigailOgier Abs (@AbigailOgier) reported from Manchester, England

    @virginmedia This evening audio description appeared on Dave, but this time we were able to switch it off with no issue (although we hadn't switched it on deliberately)

  • PaulW_1 Paul Williams✈️ (@PaulW_1) reported from Cheadle Hulme, England

    @virginmedia Hi yes it is and for once it’s not Virgin fault. Rang Yodel before and to cut a long story short as Virgin paid for the premium service we will have it by 19:00 tonight. Shock it’s 19:00 and still waiting for the delivery from @YodelOnline we’re going to ring Yodel again🤬🤬

  • georgiacruse_ GEORGIA CRUSE (@georgiacruse_) reported from Manchester, England

    No joke @virginmedia WiFi goes down about 3 times a week

  • Mark29HT Mark Danylczuk (@Mark29HT) reported from Sale, England

    @virginmedia Delivery driver who came to drop off packaging to return your equipment was very rude indeed. Aggressively banged on my door with the packaging and so abrupt. Appalling.

  • CleartwoIT Cleartwo (@CleartwoIT) reported from Stockport, England

    @vmbusiness hi guys,this is joke now,we have had constant issues with your internet for over several months,you have broken your SLA terms,and have not resolved anything,we are constantly chasing to get issue resolved,it is DOWN again we have entire office doing nothing!#failure

  • kam_afzal Kamran Afzal (@kam_afzal) reported from Manchester, England

    @virginmedia Lastly, still waiting on a cheque from last year for services that I was charged for but didn’t use. Refund only available via cheque obvs because with it being 2018 you still hadn’t caught up with bank transfers. Thinking about, your entire offering is a crock of shit.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Lashcroft26 Lorna A (@Lashcroft26) reported

    Hey @virginmedia I’ve been a #virginmobile customer for 8 years. Ordered a PAYG sim for old (Virgin) phone for my mum. 9 days later, 6 calls to customer services the phone is still NOT working. She is 65 has no land line and you have left her vulnerable. PLEASE can you help?!

  • p4rag Parag (@p4rag) reported

    @virginmedia been having broadband issues all morning, are there issues in NW9?

  • p4rag Parag (@p4rag) reported

    @virginmedia Can you tell me if there is an issue and whether enigeers have actually been dispatched to work on the issue?

  • SamanthaHealy17 Samantha Healy 🇪🇺🇮🇪🇬🇧🇺🇳🕊️🕊️ (@SamanthaHealy17) reported

    @virginmedia Can someone PLEASE contact regarding my installation issue. Totally fed up of non sensical responses, that have zero relationship to the issues.

  • asman_jade Jade Asman (@asman_jade) reported

    If you're thinking about signing up with @virginmedia.. DON'T!! Unless you want months of bad customer service with no resolution and random chunks of money leaving your bank without warning. £477 taken off me today with no explanation! AWFUL AWFUL AWFUL company!!

  • kellyfhaycock Kelly Haycock (@kellyfhaycock) reported

    @ITVX @ITVXhelp I don't use the service tbh. Most of the stuff I watch on your channels I watch when they're on or use my @virginmedia box. Used to use the Hub but nothing on there really catches my attention. You know there used to be an adult channel called Television X right?

  • frenchguyinuk bruno legros (@frenchguyinuk) reported

    @virginmedia After more than 12 years with Virgin Mobile I expected more repect and customer service

  • eugeneoconnor Eugene O'Connor (@eugeneoconnor) reported

    @virginmedia /4 I was passed from dept to dept and then cut of. I called back ... same again I had to call multiple time and eventually gave up Apparently I have to now cancel all the ordered sims and start again on a third party web site

  • eugeneoconnor Eugene O'Connor (@eugeneoconnor) reported

    @virginmedia If the calls were not dropped purposely, it would suggest a technical issue ... not good for a technical company offering a phone service !! Also you have not addressed why I was given incorrect information or the fact that I have to do all the work to correct the issues!

  • 7Jas13 Jas (@7Jas13) reported

    @VirginMediaIE have spent over an hour trying to cancel my Virgin media package. Service is shocking. I have been cut off several times and recited no call back. My contract ends this month and I have tried many times since December