Virgin Media

Virgin Media Outage Report in Macclesfield, Cheshire East, England

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The latest reports from users having issues in Macclesfield come from postal codes SK10 and SK11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Macclesfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Macclesfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Macclesfield, Cheshire East, England 08/28/2025 16:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (23%)

    TV (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Macclesfield, Cheshire East, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Wilmslow, Stockport, Altrincham, Macclesfield, Cheadle and Sale.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Macclesfield, England

Latest outage, problems and issue reports in Macclesfield and nearby locations:

  • AimeeMidgley83 aimee83 (@AimeeMidgley83) reported from Manchester, England

    @virginmedia why is the internet connection so bad. Since I received the WiFi boosters it’s been worse

  • jackthesticks Jack Mitchell (@jackthesticks) reported from Stockport, England

    @elloitsaimee @virginmedia Mine has been down since yesterday morning. Sk2.

  • ManAviation1107 Adam Nadeem (@ManAviation1107) reported from Cheadle Hulme, England

    @endaburke81 @virginmedia I had an awful experience with them! Switched over to BT as soon as the contract ended and not had an issue since! Not to mention 180Mbps+ speeds!

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what @Offcom make of that...

  • MarpleLeaf Michael Taylor (@MarpleLeaf) reported from Marple, England

    @virginmedia Eventually, but my point is this: change your message. Clearly you can’t help people over the phone after 5pm. Your guidance on the website is misleading. Also, your engineers are great.

  • cpiyush Piyush Chechani (@cpiyush) reported from Sale, England

    @virginmedia “Speak to billing team” - but how? Brings me back to my original issue - why can’t we have more help on call centres?

  • thekatecusack Kate Cusack (@thekatecusack) reported from Sale, England

    @virginmedia I will let you know in the morning when I log back on......had to give up today as couldn't get anything done 😪 WIFI seems to be working ok on my mobile but let's see what it is like in the morning on the laptop. To be honest the connection has been terrible for days.......

  • cpiyush Piyush Chechani (@cpiyush) reported from Sale, England

    @virginmedia As I mentioned earlier, i tried calling multiple times with wait time between 60-120 mins and got no response back. Tried reaching out on twitter and got no response. The complaint is not resolved from my side at least, not surr of that closed on your end.

  • MarpleLeaf Michael Taylor (@MarpleLeaf) reported from Marple, England

    @virginmedia only be on hold 28 minutes now for technical support. On the brink here. Shocking service and awful equipment crashed the whole set up. Disaster for us

  • thekatecusack Kate Cusack (@thekatecusack) reported from Sale, England

    @virginmedia Yet again more internet issues and cannot log on to work from home. I hope to see a reduction in my bill for this massive inconvenience as the issueshave been ongoing for at least a week now........let's see....

  • cpiyush Piyush Chechani (@cpiyush) reported from Sale, England

    @virginmedia i’m failing to understand my bills where I have been overcharged by VirginMedia. Looged a complaint - no communication - got a letter saying team isnt able to reach me - started a text chat on given number - no response. Can you help. It’s 10th time I am reaching out

  • gazmax01 Gary Leeson (@gazmax01) reported from Stockport, England

    @virginmedia my internet is not working yet again why do I pay for a service that is always Buffering #joke

  • jackthesticks Jack Mitchell (@jackthesticks) reported from Stockport, England

    Is #virginmedia down?

  • lollybanger Lollybanger (@lollybanger) reported from Stockport, England

    @virginmedia no broadband AGAIN in Stockport yet your service status says there are no faults ...... there are !!

  • simonandrebecca Simon Nadler (@simonandrebecca) reported from Manchester, England

    @virginmedia trying to register an account on Virgin Mobile app so that I can provide a PAC code to you but don’t have an answer to a security question and have never set one up so I’m calling you as requested but all of your call centres are closed? 🤯 Not great service!

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what Ofcom would make of that...

  • Airhairdressing AirHairdressing.com (@Airhairdressing) reported from Sale, England

    @virginmedia I need for my wife to be able to speak to support when I’m not at home. Can this be done on my account from home? Thank you.

  • BIGTED1967 J.B (@BIGTED1967) reported from Knutsford, England

    @LobbyNoNumbers We pay about £66 per month with @virginmedia for the basic tv,broadband and phone that we never use. Probably the worst customer service around. They promised to upgrade the set top box 2 years ago and we're still waiting.

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It still doesn't excuse the slowness, the constant drop outs, and the near impossible chance of getting through to customer service.

  • danpwright Dan Wright (@danpwright) reported from Manchester, England

    Had it with the so called “Superhub” from @virginmedia. Google Nest WiFi ordered. The service is great - the router is terrible.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LinJMc Lin McManus (@LinJMc) reported

    @virginmedia can you please update on the internet issues in B74 post code and resolution

  • ApoLLoCsg0 ApoLLo (@ApoLLoCsg0) reported

    @smooyacs @virginmedia Vodafone are pretty cheap and i've only ever had one issue in 3 years with them, got a mate to use them too, he had no issues

  • Grizgut Simon Merrill (@Grizgut) reported

    @virginmedia Back home now. Hub is red, no Internet when wired either. Test on phone says theres a problem but service status says no problem, 2 days now mostly hot spotting from phone, running out of data!

  • MeggJones_ 𝕄𝕖𝕘𝕒𝕟 𝕁𝕠𝕟𝕖𝕤 ♡ (@MeggJones_) reported

    SHOCKING CUSTOMER SERVICE FROM @virginmedia BEEN WITHOUT INTERNET SINCE LAST FRIDAY AND NOW HAVING TO WAIT UNTIL MONDAY FOR AN ENGINEER TO COME OUT! UTTERLY DISGUSTED

  • lisa_lisa19pat Lisa (@lisa_lisa19pat) reported

    @virginmedia No attempt at a temporary resolution during this time so we had to pay out our pocket to increase our phone data as we have an non-verbal child that we need internet for so he can use his communication device. No response from management even though we’ve asked several times.

  • MeggJones_ 𝕄𝕖𝕘𝕒𝕟 𝕁𝕠𝕟𝕖𝕤 ♡ (@MeggJones_) reported

    @virginmedia @NetflixUK Would be helpful if someone could come and fix my internet

  • phillikescustom phillikescustoms (@phillikescustom) reported

    @virginmedia Line was tested guy on phone said there was no fault yet couldnt explain why speed was so slow.

  • IAmThunderHawk I Am ThunderHawk (@IAmThunderHawk) reported

    @virginmedia hello, how can I check if my router has any VPN restrictions? My work VPN connection is very poor, however everything else that's connected to the WiFi runs great

  • oldscotbooks Fergus Smith (@oldscotbooks) reported

    @EyeEdinburgh @virginmedia Yeah, I had the exact same issue - the broadband hub sits upstairs, the phone hub downstairs. Fortunately I've got multiple chargers for the landline, so I plugged the base station into the hub and moved a charger downstairs.

  • kokopuffbean kit @ koko polycule elite!! (@kokopuffbean) reported

    i've been having internet issues with virgin media for months everytime we phone they just tell us "they're doing work on the line." every time and now they're not gonna do anything until new years :) this is ridiculous it won't stay connected securely at all.