Virgin Media

Virgin Media Outage Report in Macclesfield, Cheshire East, England

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The latest reports from users having issues in Macclesfield come from postal codes SK10 and SK11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Macclesfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Macclesfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Macclesfield, Cheshire East, England 03/29/2025 09:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Macclesfield, Cheshire East, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Altrincham, Macclesfield, Sale, Stockport, Congleton, Cheadle and Wilmslow.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomAltrincham Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Macclesfield, England

Latest outage, problems and issue reports in Macclesfield and nearby locations:

  • MJ_Humphries Martin Humphries (@MJ_Humphries) reported from Wilmslow, England

    @virginmedia No, there's nothing to discuss. You have broken your terms and conditions by not sending the money you owe. Just send the cheques.

  • MJ_Humphries Martin Humphries (@MJ_Humphries) reported from Wilmslow, England

    @virginmedia I understand you can't take a request. Can you pass this on to customer service, and to someone with the authority to issue cheques?

  • AndyT___ Andy Thompson (@AndyT___) reported from Stockport, England

    @virginmedia Your extremely bad service. Who can I speak to please? I was on to your customer service team fro 2 hours yesterday and no one seems to know what they’re doing. Someone was supposed to call me back at 10am this morning but that’s not happened either. Whole thing is a car crash.

  • brownhill76 Neil Brownhill (@brownhill76) reported from Sale, England

    @AsSowter @virginmedia I said that to them , I want rebate for days without but falls on deaf ears , just gonna cancel with these as they still haven’t replied to me. @virginmedia

  • SiManM20 Simon Manning (@SiManM20) reported from Manchester, England

    Anyone else on @virginmedia getting that weekly thing when their internet collapses again on a Sunday night? I’ve asked them repeatedly and they deny it but it’s a weekly outage like clockwork #VMSundayOutage

  • andy4321 Andy Collier (@andy4321) reported from Stockport, England

    I'd never switch broadband to @virginmedia after hearing about their unfair charges on @joelycett #virginmedia

  • MJ_Humphries Martin Humphries (@MJ_Humphries) reported from Wilmslow, England

    @virginmedia I'm not typing out everything, having repeated myself for the last four months. See a/c 594717402 (area ref 20) for details. Customer service promised to call 30 mins after our latest conversation today. No call, 7 hours and counting. Just send the cheques!

  • MJ_Humphries Martin Humphries (@MJ_Humphries) reported from Wilmslow, England

    @virginmedia No thanks. Why is it so difficult for customer service to make a promised call?

  • iamnickjh Nick (@iamnickjh) reported from Manchester, England

    @virginmedia Your complaints department are incredibly unhelpful and just send auto responses. It's impossible to speak to a manager and your staff are obstructive and rude

  • MJ_Humphries Martin Humphries (@MJ_Humphries) reported from Wilmslow, England

    @virginmedia Numerous times, and they are simply obstructive and unwilling to sort the problem. I'm appalled by the service quality.

  • 19865b #GlazersOut (@19865b) reported from Manchester, England

    @zeeshanqamar262 @virginmedia ******* **** them.. leave them lol, did nothing for me until I handed my notice

  • brownhill76 Neil Brownhill (@brownhill76) reported from Sale, England

    @virginmedia Hi @virginmedia can you get someone to contact me as your customer service phone line has now hung up on me after over an hour because they couldn’t be bothered to help or fix my issue #virginmedia #customerexperience

  • AlexxTheTiger Alexx 🏳️‍🌈 (@AlexxTheTiger) reported from Stockport, England

    @virginmedia But that costumer service was abysmal, the person took ages to reply, and when it did, tried to sell me the same internet package I have for more than what I pay currently even...I don't want to have to upgrade my package to "fix" my internet, I just want the speeds I hired

  • maximuslid Norbert Lad. (@maximuslid) reported from Knutsford, England

    @virginmedia I was advised everytime that the original agreement was correct in the notes and the bill would be amended. Each time it comes through on email it is wrong. And the credit has not been authorised. I'm paying £38 excess in first month as no credit applied. Help.

  • MJ_Humphries Martin Humphries (@MJ_Humphries) reported from Wilmslow, England

    @virginmedia But you will appreciate that I have zero confidence that you will resolve the issue as a web chat is no different to the numerous other phone calls we have made.

  • AlexxTheTiger Alexx 🏳️‍🌈 (@AlexxTheTiger) reported from Stockport, England

    @virginmedia Not really, I checked your system on my virgin media page and it reports no problems on the area, I already restarted and rested my modem, more then once time

  • brownhill76 Neil Brownhill (@brownhill76) reported from Sale, England

    @virginmedia I have tv service fault C133. Done your online check it says call you. I call you, automated tells me an texts me link to do online check which tells me to call you.. repeat.. in a loop an now been sat on phone waiting 38mins for someone to answe

  • maximuslid Norbert Lad. (@maximuslid) reported from Knutsford, England

    @virginmedia Hi, John sorted the problem, but sky sports HD is still NOT showing. It should be on BOTH boxes. Please fix ASAP.

  • iamnickjh Nick (@iamnickjh) reported from Manchester, England

    @virginmedia hi I never officially confirmed that I wanted my account closing but you're contacting me to collect my router. Please advise.

  • JiriKPinnock J K P (@JiriKPinnock) reported from Manchester, England

    @virginmedia Does your customer service normally phoning at this time after 8pm from 08000521251?? Asking to verify my account??

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ImogensFight ImogensCanavanFight (@ImogensFight) reported

    @virginmedia They need to run cables in the road. That was meant to happen yesterday, but nothing has happened. We were meant to be sent a WiFi dongle on Wednesday but that never happened, so I had to chase yesterday, and it'll be here tomorrow. Not great service, at all.

  • dangrowsveg Daniel Lawrence-thomas (@dangrowsveg) reported

    @virginmedia If there are no issues why is it when I ring yourselves it apologizes for the intermittent issues and that the issue is a complex one? Please explain

  • Znas112333 s a n z. L (@Znas112333) reported

    @virginmedia We have no broadband connection since yesterday morning in the SA12 6ET area. I work from home and this is causing a huge problem. No agents available. Is anyone there to resolve this issue asap please?!?!?

  • PandOminous PandOminous (@PandOminous) reported

    @virginmedia the service came back on towards midnight my neighbour was having the same issue but it's sorted now

  • johntelfer68 John Telfer (@johntelfer68) reported

    @virginmedia Thanks for your reply but to be honest if me as a customer was not worth replying to when I sent the first form about 50 working days ago and the second over 25 working days ago I'm inclined to look elsewhere

  • dangrowsveg Daniel Lawrence-thomas (@dangrowsveg) reported

    @virginmedia It's been 7 days with the internet constantly going on and off on and off. This is not good enough! Really really poor especially after I've recently decided to stay with Virgin media. I regret that decision now. Totally irritating!

  • DavidFromRoI David (@DavidFromRoI) reported

    @virginmedia I’m an existing customer now. was told they can now told they cannot. Any idea?

  • Syh_1993 Saqib Hashmi (@Syh_1993) reported

    @virginmedia Called “helpline”. It transferred to India, disgusting customer service. Internet has been poor for weeks and the support staff have no knowledge on anything and refuse to send me a technician or a new router. Okay to take £120+/m but cant resolve. Breach of contract

  • kjf83 Katrina (@kjf83) reported

    @virginmedia Our existing router is no longer turning on and yet I’m still required to pay for a non existent service

  • fletcher365 MC (@fletcher365) reported

    @virginmedia really upsetting way to treat an old man.