Virgin Media Outage Report in Macclesfield, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Macclesfield come from postal codes SK10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Macclesfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Macclesfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 30: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Macclesfield, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Stockport, Manchester, Macclesfield, Wilmslow, Altrincham, Sale, Knutsford, Sandbach and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Stockport |
TV | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Macclesfield, England
Latest outage, problems and issue reports in Macclesfield and nearby locations:
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ıllıllı ℕ𝕚𝕒𝕝𝕝 𝔹𝕣𝕠𝕨𝕟 ıllıllı
(@niallbrown23) reported
from
Marple, England
@virginmedia Used another computer just seems to be a chromebook issue
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@virginmedia Trying to get some help, on the phone over 30mins. My new bill was overcharged, pls fix it ASAP.
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AlexOD
(@Aldonn_) reported
from
Manchester, England
Thanks @virginmedia for going down in the North West bang on 9am when I'm working from home...
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Tony Jacobs
(@tonyj01) reported
from
Manchester, England
@DawnBly68 @MartinSLewis @virginmedia They make more money with their present commercial stance - loyalty is NOT valued, the new customer is king. So become a new customer.
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Humps Snr
(@HumpsSnr) reported
from
Stockport, England
Over 3 hours and counting on the phone to @virginmedia , spoken to 5 different people and put on hold for the 6th time now. Issue yet to be resolved 🤬🤬🤬 #vpoorcustomerservice #timeforachange
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Dave
(@twiddlemeister) reported
from
Cheadle Hulme, England
I think @Cosatto_Tweets has to have the worst customer service I’ve ever experienced. And I’ve rung Virgin Media a fair few times.
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Simon Flanagan
(@Flanagan1Simon) reported
from
Manchester, England
@virginmedia why send texts to customers saying the problem with your broadband is resolved when it obviously isn’t! Left hand, right hand, you know the rest #overpromisemassivelyunderdeliver
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Simon Hunter 🇪🇺 🚲 ☮️ 🥗🐈🐄🐒🐀 🏳️🌈
(@simonhunter87) reported
from
Sale, England
@virginmedia why are your fibre upload speeds so slow? 10mbps upload on a 109mbps download speed? Sky and BT and others offer 20mbps download speed on their 67mbps download speeds.Please review this as when 2 people are working from home on video calls 10mbps up isn't fast enough
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john slater
(@johnslater613) reported
from
Manchester, England
@virginmedia loosing connection again today the router seems to keep resetting its self have not had constant connection for weeks. You keep saying we need to send signal to router ???
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia I got text update at 3:13 pm that service is restored; observing intermittent issues connecting to internet since then.. now the service status shows no fault but certainly there is some.
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Lorenzo 🇲🇹🇬🇧🇮🇪😷
(@MancLorenzo) reported
from
Stockport, England
@virginmedia Internet is down. Your hotlines say there’s a “complex issue in SK4 area” and always say “should be back online soon”. It’s been 2 whole days! #whatsgoingon
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colin paul henstock
(@beefstock3) reported
from
Manchester, England
@virginmedia so I pay £140 per month for your gig 1 broadband yet it’s been slow for last 3 weeks and the last 24 hours I had no internet full stop so how will you resolve this please.
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Sibley14
(@sibley14) reported
from
Stockport, England
@virginmedia Can’t stay connected if there’s no signal! #Stockport #virginmediadown
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Alex Fusco
(@MrsFrisk) reported
from
Manchester, England
@virginmedia I've tried the customer service number 15 times this morning and it isn't connecting. The call just ends. I'm also worried you'll say you can't speak to me. I have a letter of authority but I can't be in my friend's house to call you while he's there due to Covid restrictions
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Jon Rebbeck
(@bigghandsltd) reported
from
Manchester, England
Dear @virginmedia I contacted you over 9 days ago, you quickly responded to take my complaint off social media but didn’t reply to my response. Your service is diabolical! £55 per month for a poor #broadband service @VirginMediaNews #ripoff @BroadbandCensus
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Jimmy McLaughlin
(@longsightjimmy) reported
from
Stockport, England
@virginmedia internet was down in Heaton Norris this morning #SK4 but back again now #FYI
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Mike Mee #FBPE
(@Mug_UK) reported
from
Stockport, England
@PThexton @virginmedia They closed down the Stockport branch too. Maybe there's a "why do I have to pay for a phone line" page within their FAQs ...
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Ric Michael
(@RicMichael) reported
from
Manchester, England
@virginmedia Still awful. No ones got back to me and the wifi is crumbling
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Paul
(@Paul7Law) reported
from
Manchester, England
YouTube... Why you no work. #virginmedia issues?
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Enda Burke
(@endaburke81) reported
from
Manchester, England
Blimey yet again @virginmedia is down in Manchester :-(
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alpa
(@Alpa3Alpa) reported
@virginmedia This has already been done a number of times but I'm not getting anywhere keep being told i will get a call back in 72 hours but never do, I have to go through the whole issue each time I call nearly 2 hours on the phone on Saturday whilst 1/2
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kayley♡
(@kayleybettany) reported
@virginmedia are a shocking company do not ever take a contract out with them. Nothing but problems!
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Jaskirat K Mann
(@jaskiratmnn) reported
Have been on the phone trying to contact someone at @virginmedia for so long because of how notoriously terrible their wifi is and it’s IMPOSSIBLE to get in contact with them.
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Iain 🎶🎷🐛
(@iainsaysstuff) reported
@UnicornGamingUK @virginmedia Net issues happen, you got this!
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Gavin Hall
(@gav28uk) reported
@samcgui76 @virginmedia So looks to be the same issue, so a widespread issue. 🥺
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Partey_Time
(@Ed2021Keithy) reported
@Sir_Livers @virginmedia It appears it more support than VM are providing.
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Jude InCoherent
(@JudeInCoherent) reported
@gav28uk @virginmedia Down in SE23
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Alpa
(@Alpa3Alpa) reported
@virginmedia Are u for real? I need a manager to look into my issues with my Internet as your advisors have said they will do, not a forum..
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Pablosan
(@Paul_Tonner) reported
@virginmedia It worked for a few hours yesterday, now back down again. We’re going on 6 days now. What’s the issue?
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mike Jacques 🦁🦁🦁
(@mike_Jacques) reported
@virginmedia your set up is disgusting and your customer service and complaints departments are absolute jokes! You caused of 18months worth of trouble 4 this to be the email we recieve about the complaint. Now all you are doing is hiding behind law jargon to keep us connected