Virgin Media outages and service status in Macclesfield, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Macclesfield, including 2 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 21, 11:12 AM GMT+1.
- TV (56%)
- Internet (28%)
- Wi-fi (8%)
- Total Blackout (4%)
- Phone (4%)
The latest reports from users having issues in Macclesfield come from postal codes SK10 and SK11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Macclesfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Macclesfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Macclesfield, England
The most recent Virgin Media outage reports came from the following cities: Sale, Stockport, Wilmslow, Macclesfield, Altrincham, and Buxton.
| City | Problem Type | Report Time |
|---|---|---|
 Sale
|
Phone | 20 minutes ago |
|
Stockport
|
Internet | 24 hours ago |
|
Wilmslow
|
Internet | 2 days ago |
|
Macclesfield
|
TV | 2 days ago |
|
Stockport
|
Wi-fi | 3 days ago |
|
Wilmslow
|
TV | 3 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Macclesfield, England
Latest outage, problems and issue reports in Macclesfield and nearby locations:
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*Hayley* (@haylesxxx1) reported from Sale, England@virginmedia hi, after so many years of being a customer, do you send out new upgrades? My router keeps dipping and going off, been doing it for awhile now, couple of weeks.
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Wes Booth (@WesBooth) reported from Cheadle Hulme, England@virginmedia We're not prepared to spend hours on webchat we've wasted enough time this week on the phone and webchat and the tv service is still not working! Awful customer service and we are paying £££££ for a service we can't get!!!
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Billy Goater (@GoaterBilly) reported from Strines, England@virginmedia Speed is ok, but coverage is poor. Had boosters, independent visits, etc. I hate BT and don’t want to go to them, but the BT mesh system improved things. Boosters are a waste of time and have never been offered the Virgin pods. I’ve had enough of what we have
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Sally Shaw 🐝🐝 (@sallyshaw5) reported from Stockport, EnglandHey @virginmedia got a problem! My @virginmedia.com email address won’t work & I can’t get into my mobile account because you’ve sent an email to, yes, the non functioning account! Help please!
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Neil Brownhill (@brownhill76) reported from Sale, EnglandAnyone else having issues with @virginmedia ? Last night and this morning still not working
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Mrs Jordan -Johnson (@Natterback) reported from Stockport, England@virginmedia Some days its ok. Then throughout that day it drops its signal. Like today its had a 20 minute outage then starts back up we have a £4 booster we are paying for it's useless.
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Rebecca HRM (@RebeccaHRM) reported from Cheadle Hulme, England@virginmedia No one from your company has been in touch to arrange an appointment to fix the issue which is putting our property at risk. Hence my request.
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Andy Brown (@AndyBrown55) reported from Sale, England@virginmedia Been better in last 48 hours, has the issue been fully resolved this time?
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Andy Millington (@andymillington) reported from Cheadle Hulme, England@virginmedia My stepson and his partner having real problems getting someone to move the account to new address. Seems like a simple self installation M&T but nobody will help.
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Paul Barber (@Barber1Paul) reported from Stockport, England@virginmedia Thank you @virginmedia for completely ignoring issues and directing me from helpline to Twitter to virgin community to then say need to ring the helpline- notice that you have also won the award of keeping customers longest on phone- will not be renewing my contract waste time
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Poe{t}ech (@Poetech3) reported from Bollington, EnglandMis-sold and given wrong advice. And now sending threatening letters for a mobile hub we used for 28 days while waiting for our wifi service from Virgin Media. Threatening to send us to a debt collection agency is a complete disgrace. @ThreeUK how do you sleep at night?
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Kate McLean (@katiem8y) reported from Poynton, England@virginmedia we have invested in a new router as we’re having endless issues with yours but now we’ve got pixelated channels on the tv. Any ideas how we can sort? Thanks
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exvista (@exvista_eamonn) reported from Stockport, England@virginmedia Eventually. Very poor service. Your call centre staff are difficult to deal with. So disappointing as your broadband and TV are so good.
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia I have phoned you at least 10 times this week. I’ve had a visit from a technician. My Wi-Fi still doesn’t work. I rang up AGAIN in the last half an hour, after waiting for 30 mins to speak to someone, they said they had ‘system issues’ and hung up on me. (1/3)
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Martin Humphries (@MJ_Humphries) reported from Wilmslow, England@virginmedia I'm not typing out everything, having repeated myself for the last four months. See a/c 594717402 (area ref 20) for details. Customer service promised to call 30 mins after our latest conversation today. No call, 7 hours and counting. Just send the cheques!
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Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England@virginmedia why won’t my Apple devices work properly on your personal WiFi? What is the solution or should I start charging my phone data bills to you. Your boss heads to space, brilliant but his customers can’t get consistent WiFi in the 21st century. Please help.
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Definitely not Elon Musk (@twiddlemeister) reported from Cheadle Hulme, EnglandProbably consider an unlimited tariff at some point to make up for when Virgin Media goes down.
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Billy Goater (@GoaterBilly) reported from Strines, England@virginmedia well done, after over 10 years with you, Virgin Media have sunk to the their lowest level of service and support ever. Roll on November and the end of my contract. Appalling, ignorant, clueless, almost as bad as BT.
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Давид Гора (@twiddlemeister) reported from Cheadle Hulme, EnglandThank you so much @virginmedia, I knew I could count on you again to force my family into offline activities. Also, ******* fix my internet you bunch of inept shite-hawks. I can’t bloody wait for BT to put their gigabit in round here.
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Emily (@ErHes1997) reported from Timperley, EnglandHow can @virginmedia say "yes there's a problem in your area, we expect it to be fixed on Wednesday"... 5 days is a joke when you'll never see that money returned to you for lack of service provided
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Phillips (@tiger20004) reported@nufcrichys If you are a Virgin Media customer, all three finals are free on Channel 526; no HBO or TNT subscription is needed.
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Cyberbob1uk (@cyberbob1uk) reported@hamsterpranks @virginmedia Use your cooling off period and get out of that contract. I'm currently on my 5th outage in 6 weeks.
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Barbs ⚒️🫧🩵 (@BarbaraGalqmhs) reported@Benleo @lindseyjacks67 Your biggest mistake was entertaining Virgin media in the first place! I would never give any money to Richard Branson..ever! Vile man!
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godisgood (@ed2dfc1b030e4cb) reported@Benleo @virginmedia I went to the ombudsman who was great I got £75 compo after virgin still took higher monthly rate after I cancelled 4 months before they’re the worst of the worst Indian call centre don’t get back when they said wasted hours
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asum izak (@yrubswed) reported@Ofcom @virginmedia must send you an End of Contract Notification (EoCN) between 10 and 40 days before contract ends. This alerts upcoming price changes and available deals, however, sometimes this does not provide 30 days' notice to formally cancel on most occasions. Ofcom investigate
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D (@idczn) reportedSince this day AppStore asks me for password every time I want to get any app and i coild swaer- its like- another App store site is opening. But Apple explains: all is good. I don't think so. If Apple cannot help, police doesn't care,Virgin media couldn't get anything: is there anyone in this world who knows what ******** is on? Or gypsy hacker is the cyber-master of the whole world?
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Anne Murphy (@agreenalgh) reported@virginmedia you finally broke me at this point!!! Almost three weeks without a tv service still not resolved🤬- daily follow ups by me. Just an absolute disgraceful service
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tina town (@tinajohnson123) reported@Benleo @virginmedia We had Virgin media years ago, worst service ever. Go to sky as they are always offering great deals for new customers
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Noumaan Qureshi (@NoumaanQ) reported@HeyBroadband my Internet has been down more almost 48 hours and your technical team has done nothing to help your service is atrocious I regret leaving @virginmedia
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Richard Ryan (@Richard75129359) reported@Benleo @virginmedia I left them years ago as we have fibre now that does 2gb up and download. Had sales people knocking on the door ring doorbell showed one of them spitting at my front door. Called them to report it wasn't interested and told them to never come again still put flyers in the door.