Virgin Media outages and service status in Poynton, England

Problems in the last 24 hours in Poynton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poynton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poynton, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Buxton, Salford, Wilmslow, Stockport, Hyde, and Altrincham.

City	Problem Type	Report Time
Manchester	Total Blackout	1 day ago
Manchester	Wi-fi	3 days ago
Buxton	E-mail	3 days ago
Manchester	Wi-fi	5 days ago
Manchester	Internet	6 days ago
Manchester	E-mail	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poynton, England

Latest outage, problems and issue reports in Poynton and nearby locations:

• 
  Elaine (@dublinelaine) reported 5 minutes ago from Manchester, England

  @virginmedia tried all day to get through on phone to discuss end of contract notification. No joy. Left on hold and then cut off. How do we get to speak to someone. Shocking service.

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 6 minutes ago from Sale, England

  @virginmedia Have you just stopped responding now? Having some system issues?

• 
  Andy Millington (@andymillington) reported 6 minutes ago from Cheadle Hulme, England

  @virginmedia My stepson and his partner having real problems getting someone to move the account to new address. Seems like a simple self installation M&T but nobody will help.

• 
  Sam (@Samuel_J_Mc) reported 9 minutes ago from Timperley, England

  @virginmedia customer service is so ****. They just transfer you round to different departments

• 
  (っ◔◡◔)っ 💛 ɪɢɢʏ ᴘᴜᴘ 🧡 🔜 Doggy Weekend 🐶 (@IggyPup7) reported 12 minutes ago from Ashton-under-Lyne, England

  @PowerBoar @virginmedia @virginhelp they are as bad unfortunately just changed shape … still same poor up to 20wifi devices connection. and they giving customers their hubs they received from others who returned them regardless faulty or not … it’s terrible 😣

• 
  Norbert Lad. (@maximuslid) reported 12 minutes ago from Knutsford, England

  @virginmedia can someone contact me please. I've made changes to our VM account and the bill looks wrong. I've called the offshore team twice and just get bounced around before the line goes dead. Unacceptable service. Please resolve.

• 
  Adam🍺 (@MCR_ADM) reported 15 minutes ago from Stockport, England

  Been on a live chat to Virgin Media since 9:30. WFH joys. Not much work has been done. But got my bill down. #CozzieLivs.

• 
  Mark Armstrong (@mark001282) reported 19 minutes ago from Manchester, England

  @virginmedia Don't give me your copy and pasted waffle. You have done nothing to help. You have been an absolute thorn in my side! "I'm so sorry you feel this way" is such an outdated and terrible response from a marketing point of view btw.

• 
  Sandy Lindsay MBE 🐝 (@SandyLindsay) reported 19 minutes ago from Sale, England

  Have @virginmedia gone down in South Manchester??? Been kicked off the wifi!

• 
  Tiffers (@Tiffers1973) reported 30 minutes ago from Ashton-under-Lyne, England

  Wow @virginmedia your services have gone off thu no fault of mine yet I have to wait 6 days for you to fix your faulty equipment!! Cancellation pending due to total lack of customer service! I have been a customer since day one and never have I exp such a lack of cust care

• 
  Gemma ≅ (@SimpaticoGem) reported 36 minutes ago from Walkden, England

  Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

• 
  Helen Hurley (@HelenMHurley) reported 36 minutes ago from Manchester, England

  @virginmedia great customer service from your engineer Pete this morning. Polite, knew his stuff and a credit to your company. 10 out of 10. Would recommend yourselves.

• 
  Dave (@bigdave22003388) reported 40 minutes ago from Manchester, England

  @virginmedia im guessing technical support ain’t working ? Got no tv and can’t get any help

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 42 minutes ago from Sale, England

  @virginmedia You’re not understanding. I do contact when the issue is happening, your advisor then fixes it, but it then happens again within 24 hours. I need a ‘once and for all’ fix. Not this whack a mole approach you’ve had so far.

• 
  Mark Armstrong (@mark001282) reported 44 minutes ago from Manchester, England

  @virginmedia As I say. I don't like publicly shaming a company that was once good. But your customer service is an absolute disgrace

• 
  Josh B (@JoshuaBurns) reported 46 minutes ago from Manchester, England

  @virginmedia Yes, tried last night and your service status page was actually down. Today I checked and it showed no issues, I run the diagnostic and no issues either. Came back up late this afternoon.

• 
  Joanne Fallon (@Jo8Pink) reported 54 minutes ago from Macclesfield, England

  @virginmedia I’ve been waiting, yet again, for 10 days to get a call to resolve my wifi issue. Can’t contact you by website and I’m not sitting for another 90mins to get passed round 6 people 😡. Ongoing issue for far too long now. 8 years I’ve been a customer, like it matters??

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 58 minutes ago from Sale, England

  @virginmedia It works intermittently. When I speak to an advisor they fix the issue at that moment. Then, the next day it’ll cut out again and the process repeats. It was working when the engineer left, but it didn’t last 24 hours. Intermittent isn’t good enough. I rely on you for work.

• 
  Nathan (@nathangreen101) reported 58 minutes ago from Ashton-under-Lyne, England

  Hi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?

• 
  Rach (legacy fan) (@Miniboom2) reported 60 minutes ago from Salford, England

  Ah @virginmedia with this up and down service today you are really spoiling us!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 Simon Forsyth 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@superbairn) reported 5 minutes ago

  @virginmedia. I have a problem with a bill. Sent you a DM if you could have a look at look please.

• 
  Dermot Carmody (@DermotCarmody) reported 9 minutes ago

  @virginmedia hi. Your phone service and chat service are both failing after I input my account number.

• 
  Mountain Walker 🏔 (@percesonator) reported 9 minutes ago

  @caz_fizz @MelJanie @virginmedia Virgin media, awful company.

• 
  Lifes MIS-Takes (@alan_reddish) reported 12 minutes ago

  @virginmedia Total **** show this. Cant get a single person to talk to me for 2 hours

• 
  LGWLGWLGW (@lgwlgwlgw) reported 16 minutes ago

  @virginmedia another day another set of “intemittent service issues” can I make my payments to you intemittent depending on service availbility? Crock of **** service #crapbroadband

• 
  Andy Cave (@Andycave) reported 16 minutes ago

  @virginmedia @virginmedia And how am I supposed to check that link with my Internet still down?

• 
  Graeson Laitt (@Laitty) reported 16 minutes ago

  @virginmedia @virginmedia Can you please confirm whether the Sky Sports+ TV fault I reported on 15th August has now been fully resolved? I want to watch @ColU_Official tonight on Sky Sports+ through my Virgin TV service, so I need to know that the previous problem has been fixed.

• 
  Gauci Reports (@GauciReports) reported 17 minutes ago

  @LPXIOP This isn’t anything new tbh. The two copper networks are basically BT & Virgin Media. They’ve been migrating across to VOIP (Voice over ip) for a long time now. Unfortunately copper networks have become old and expensive to maintain and quality of service just deteriorates over time with fault calls, replacing cables and customer complaints etc.

• 
  F1blag (@f1blag) reported 25 minutes ago

  @MelJanie @virginmedia Virgin Media are up there for any worst customer service award! They took 3 weeks to restore our connection, promised us compensation (promises we were able to obtain a recording of), refused to pay that compensation and then fought us every step of the way. Dreadful.

• 
  👑 NG Football 👑 (@Bigdeano88) reported 26 minutes ago

  Anyone else watching Sky Sports News on Virgin Media channel 509 having problems? The picture is flickering/bouncing and the text at the bottom is really blurry. Every other channel, including the other Sky Sports channels, is absolutely fine. Anyone else getting this? @virginmedia