Virgin Media Outage Report in Poynton, Cheshire East, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poynton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poynton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Poynton, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Sale, Wilmslow, Altrincham, Stockport, Salford and Macclesfield.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Sale |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poynton, England
Latest outage, problems and issue reports in Poynton and nearby locations:
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adam hankinson
(@HankinsonAdam) reported
from
Ashton-under-Lyne, England
@virginmedia shicking service been put on hold for around 30 mins on a call to discuss my price of my package shocking do u want my business
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Just been on to your so-called support, he ran out of ideas so he pretended he couldn't hear me, obviously, if he didn't he would have called me back, I need to cancel this garbage.
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Cheshire Soundproofing
(@CSoundproofing) reported
from
Cheadle Hulme, England
@virginmedia I’ve had to send this tweet via 4G as my broadband connection is so poor.
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Dave Ashurst
(@DWA2005) reported
from
Knutsford, England
@virginmedia spent hours on the phone trying to sort out an extension to my account, to find being charged more than was confirmed. To say customer service is woeful is an understatement
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David Bryden
(@Daveyb1974) reported
from
Urmston, England
@virginmedia Tried all the tests and stated there is no issue. Still only getting 50-70mbps
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Paul Hulse
(@paulhulse83) reported
from
Sale, England
Evening @virginmedia over the past month I have been reporting issues with your service as you will see through tweets! However, today I learn that you’ve issued my bill and also charging me for last month - when it HAS been paid! I have the confirmation of payment with me!
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lynn sweeney
(@SweeneySweeney1) reported
from
Urmston, England
@virginmedia My complaint regarding the damage to my property following the incorrect installation of cables at my property has not yet been resolved. Apparently, my complaint has been escalated to a manager but I am yet to receive a formal apology or formal acknowledgement 1/2
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lynn sweeney
(@SweeneySweeney1) reported
from
Urmston, England
@virginmedia I have been left with 4 holes in 2 rooms in my house, all made by an incompetent member of your team. I want my complaint resolving asap and compensation for the aesthetic damage to my property, and the time I have wasted trying to get this whole debacle resolved 2/2
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lynn sweeney
(@SweeneySweeney1) reported
from
Manchester, England
@virginmedia I have a complaint on going for damage to the inside of my property caused by the installation.I have spoken to various people and had managers at my house to look at the installation which was done incorrectly . I am waiting for a call back from a manager still
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Nate Lloyd
(@natelloydfirth) reported
from
Manchester, England
@virginmedia I did and i will be making a complaint i have loads of work to do and now behind. I won't be using virgin media again.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Oh! Virgin Media have said I can't cancel their shite broadband unless I pay £180 oh lordy what would you do! Don't live up to your name stick it up your arse @Virgin
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia It is the same old crap!
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toewad1
(@toewad1) reported
from
Salford, England
If you think @virginmedia are a good option for gaming, think again, they are the fastest, but the worst for gamers don't buy into this crap!!!
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toewad1
(@toewad1) reported
from
Salford, England
@Virgin @virginmedia Want to have a good game with @virginmedia then think again, shite, don't bother, it's bad enough when you know more about the router than the support, but whatever settings you put in the router it makes no difference, it is still crap!!.
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Mike McNiven
(@mikemcniven) reported
from
Manchester, England
@virginmedia Having issues with one of my TIVO boxes (older type) checked cables and they are all okay. It keeps badly pixelating on that box only.
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👻 OggyGhost 👻
(@OggyGhost) reported
from
Stockport, England
@virginmedia worst customer service ever been waiting on the phone now for 45 minutes just to speak to someone what a joke
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Conrad Betton
(@ConradBetton) reported
from
Sale, England
@virginmedia In the last 4 weeks I can’t get any internet if more than a 5m away from hub/extender. Shows and full signal strength. Your technical support team need to send me at least 1 more extender.
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Nate Lloyd
(@natelloydfirth) reported
from
Manchester, England
@virginmedia No I'm sorry no where near good enough. I will be complaining about this i am down on a lot of work due to no wifi its unacceptable.
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toewad1
(@toewad1) reported
from
Salford, England
@Simatron3000 @virginmedia That looks like a bit of noise, on the line, try your guest network it has worked for my Xbox.
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Simon Harding
(@SimonCHarding) reported
from
Marple, England
@virginmedia @virginmedia I don’t think you read the tweet or your AI CS bot needs better training. I’m fed up because the cost of your services have gone too high - I am looking to move to a more cost effective service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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alex stott
(@stussy_stott) reported
@virginmedia ongoing issues with broadband/ WiFi one said of house, technical line automated and then cuts you off. Any chance of speaking to an actual person??
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Ady Clare
(@ady_clare) reported
@virginmedia I keep having to phone 150 so Virginmedia can send a signal to restart the router.
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Steve Head
(@NuttySaidWhat) reported
@virginmedia 72 hours and still no contact from Virgin Media manager to resolve my WiFi issue as was promised. Very poor. #virginmedia
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Malcolm
(@Malcolm_Smith) reported
@virginmedia I've just rebooted again today as we lost broadband. Is there something causing these repeated problems?
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Justin Bass
(@bassjustin) reported
@virginmedia Tried again today. Holding for a while then line goes dead saying "The other person has cleared". Please now be on notice that I will be initiating a direct debit indemnity claim for non service, non contact and no resolution
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J./Sheidheda🇯🇲
(@JH_747_) reported
@virginmedia I wasnt asking for advice to be honest, I was showing the poor service I am receiving. I have contacted your team and my issue has still not been resolved.
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Emma
(@Emma07128312) reported
@virginmedia how do I make a complaint because your call centre keeps me on hold for a hour then cuts me off and then when I ring back it takes another hour to which I'm told a manager will call me back...that was on sunday, still no phone call?!?!
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mather
(@mather29) reported
@virginmedia It is. Area is Burgess hill. Please can you confirm a fix time, I am very worried I’m going to lose my job as I am shielding but cannot work from home because of this
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PrincipeEmi
(@principe_emi) reported
@virginmedia I m not gonna spend money again to call you ... and your answers says a lot@about the@level of customer service you offer
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Rob
(@Hammie_14) reported
@virginmedia There are ongoing problems with speed with the internet in area 14. 600Mbps package & I'm seeing 41Mbps down & 2Mbps up (normally 550Mbps down & 41Mbps up). Router is in Modem mode & has been reset to factory setting. Text service cut be off after 7 hours of wait!