Virgin Media outages and service status in Poynton, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Poynton, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 29, 10:25 PM GMT+1.
- Internet (69%)
- Wi-fi (15%)
- TV (7%)
- Total Blackout (5%)
- E-mail (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Poynton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poynton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Poynton, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Stockport, Wilmslow, Hyde, Altrincham, Sale, Ashton-under-Lyne, and Macclesfield.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Internet | 9 hours ago |
|
Manchester
|
10 hours ago | |
|
Manchester
|
Wi-fi | 14 hours ago |
|
Manchester
|
Internet | 1 day ago |
|
Salford
|
Internet | 2 days ago |
|
Manchester
|
Total Blackout | 2 days ago |
Nearby cities with recent reports
12 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poynton, England
Latest outage, problems and issue reports in Poynton and nearby locations:
-
Richard Ashton 💙🇺🇦 (@Rik_Ashton) reported from Ashton-under-Lyne, England@SkyUK My Sky package is slowly edging up. Some new customer deals from a couple of years ago have worsened discounts but... I'm still around £30 a month better off than when I was with Virgin Media. Never going back.
-
Sam (@Samuel_J_Mc) reported from Timperley, England@virginmedia customer service is so ****. They just transfer you round to different departments
-
Kelly Walsh (@Kellywalsh758) reported from Stockport, England@virginmedia Iv asked lots of questions that have gotten me no where. To be hung up on over & over. They gave me a date of 17th December for it to have it installed no reasons as to why nothing explained I just think it’s a joke and the costumer service is dreadful. To have to wait 6 weeks!!
-
Michael Clark (@michaelclark09) reported from Sale, England@Shredda @virginmedia Oh damn, that's peak. Might just be a coincidence then 🤔
-
🐝Louise🐝 (@louaze) reported from Manchester, EnglandSkysports app with virginmedia login hasn't been working today so having to old school "watch" via live updates here. HORRIBLE way to sit thru that 8mins!!
-
Ray Morgan. NHS💙🇺🇦 (@Rayzor74) reported from Stockport, EnglandGood start to the day with @virginmedia informing me my monthly bill is increasing by £15/month and I have until the 17th of April to decide on my options. That is £180 annually. Having been firstly a Nynex customer and a Virgin customer since the takeover think it may be time
-
Esjay (@essers) reported from Manchester, England@virginmedia I have been told that: “Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems.” What if I call and am on hold and miss an update on WhatsApp? Or email…
-
Esjay (@essers) reported from Manchester, England@virginmedia This should have been simply and readily resolved, as soon as your error was brought to your attention. Just because I can’t afford to pay for the top tier of services doesn’t mean I don’t matter as a customer. A very long term, loyal customer, I would note.
-
Gamepopper (@gamepopper) reported from Salford, England@virginmedia Oh, my bad. Apparently the wiring outside my house has a fault, someone did come last Monday to work on it,and someone was supposed to work on it for Thursday, but it keeps being pushed back (order ref 55230469).
-
Daniel McDermott (@dantheman8t5) reported from Dukinfield, England@virginmedia any idea when the outage will be sorted? I have work to do today
-
Liam 🐀 (@Scarlet0Pimp) reported from Stockport, England@virginmedia hello, can you please fix the broadband in the sk11 8aa area once and for all. It was down yesterday afternoon, just gone down today and down last week. Clearly there is some Faulty hardware that needs replacing. How can people work from home with broadband like this
-
johnsonhomes (@johnsonhomes2) reported from Sale, England@virginmedia If that was the only issue than yes that would be the logical next step. But as you’ll see from the previous tweets and email sent on Wednesday it isn’t. All the issues need dealing with in the round or otherwise I’ll have to cancel and go back to sky.
-
officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England@virginmedia I have numerous emails of my complaint , all of them paying lip service so to speak .
-
*Hayley* (@haylesxxx1) reported from Sale, England@virginmedia hi, after so many years of being a customer, do you send out new upgrades? My router keeps dipping and going off, been doing it for awhile now, couple of weeks.
-
Laura May (@Laura_May_Ness) reported from Manchester, EnglandHi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?
-
Stephen Mackenzie (@StevomacMUFC) reported from Ashton-under-Lyne, England@virginmedia Hi, I’m trying to raise a complaint online but I’m not receiving any acknowledgment. Is there another way I can raise my complaint? Thanks
-
SLT4K 👨🏻💻 🇬🇧 (@Slt4K) reported from Urmston, England@virginmedia / Super disappointed after calling to renew my contract and as an existing customer you can’t offer anything half as good as a new customer. Shocking customer retention strategy 🤯
-
Hannah Tompkins (@he_tompkins) reported from Manchester, England@virginmedia my broadband was “delivered” today by Yodel but the package is no where to be seen and wasn’t attempted (I’ve been in all day waiting). I can’t get any help from them, please help!! 😭
-
Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia Have you just stopped responding now? Having some system issues?
-
Josh B (@JoshuaBurns) reported from Manchester, England@virginmedia I will. 2nd week in and these kind of issues is worrying considering my partner needs a connection to work from home. How long do I have to switch providers is it 30 days?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
karl heaney (@karlheaney1978) reportedInternet down and no information!!! North Ayrshire @virginmedia
-
Mr Daryl T Catpiss (@DarylCatpiss) reportedHi @virginmedia im trying to login to sky sports on my phone, its not sending me a confirmation email to login, ive done it 6 times over the last hour and nothing has been received, can you explain please?
-
Mike Kemmett ⛳🏌🏻♂️🏏🏉 (@kemmo81) reported@virginmedia not internet/tv all day, please update when you will fix- wd5 area
-
Andy Cave (@Andycave) reported@virginmedia @virginmedia And how am I supposed to check that link with my Internet still down?
-
Vic ❤️ (@CheekyVic) reportedIt is without doubt that @virginmedia are one of the most terrible organisations I have ever come across. Your customer services is shocking!
-
Charles Willcock (@WillcockCharles) reported@WeAreOpenreach Well Virgin Media are the worst company in the world so I will not be bothering to contact them. Most of their cabinets are open where I live.
-
GW (@GGWilliams72) reported@virginmedia @MrWVaughan I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻
-
faye (@fayfreddie10) reported@virginmedia @moonpeach212 @virginmedia why don't you just release people from contracts when you cannot provide a good service.. ive had enough and will contact the Ombudsman now..
-
Virgin Media News (@VirginMediaNews) reportedA man in his late teens is in a critical condition following a crash involving an e-scooter in Co Longford. The single-vehicle incident happened on Battery Road in Longford Town at around 10.40pm last night. He was taken to Regional Hospital Mullingar with serious injuries. A teenage girl is being treated for injuries believed to be non-life threatening. More on Virgin Media PLAY and #VMNews
-
Max Pallas (@SuddenLife) reported@gloucesterglass @virginmedia Mobile phone signal in Tewkesbury is virtually non existent. I can’t send SMS text inside my home, there no 5G, and I get a weak 4G on Tewkesbury bypass. Fortunately, I have good WiFi, YouFibre 900mb for £24 monthly.