Virgin Media Outage Report in Poynton, Cheshire East, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poynton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poynton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Poynton, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Cheadle, Stockport, Salford, Sale, Hyde and Dukinfield.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Total Blackout | |
| Manchester |
Total Blackout | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poynton, England
Latest outage, problems and issue reports in Poynton and nearby locations:
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Ian Anderson Gray 🚀#SMMW20
(@iagdotme) reported
from
Cheadle Hulme, England
@virginmedia That requires the house number as well. I assume that's all you have. It would be good if you had a map or a list of streets. It would then help in looking for our next house.
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Paul Croft
(@SRDcrofty83) reported
from
Salford, England
@virginmedia Any time estimate when I will receive both tv and internet not had any since 5pm yesterday I've also logged loss of service too
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Your equipment is so cheap and crap, a massive company like Virgin Media, and we can only use this pathetic hub 3, 500mbps of pure shite, can't wait to see the back of you, P.S. it's not what goes into the router, it's the unstable jitter and ping that comes out. 🖕
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Chris Pearson
(@BigChrisPearson) reported
from
Manchester, England
@virginmedia #broadband service levels in M45 area on a Sunday have been dreadful recently. Get a grip. Paying for a service, not flashing green and red lights
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Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
Public Announcement: STAY AWAY FROM @virginmedia , they ALWAYS give you the wrong information, the attitude SUCKS. I’m done. @sky I’m coming home
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Simon Manning
(@SiManM20) reported
from
Manchester, England
@stenev @MrEuanStewart @virginmedia Until the 3 kids scream that ‘the internet’s gone off’ and you reboot it. A reboot of the @virginmedia kit always sorts it - shame they’ve never explained why though.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I'm looking for another ISP for a few months until my contract ends with your poxy company, @sky or @EE mabe, if you gave 100.000 GIG, you still have crap equipment like a £20.00 router it can't cope with today's gaming.
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Lisa Shaw
(@littlelegs0829) reported
from
Stockport, England
@owensherratt @virginmedia I left these for that reason... being so slow or not having any Service for days... I ended up going with Now Tv !!
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christina wareham
(@chrissy__w) reported
from
Ashton-under-Lyne, England
@virginmedia intermittent WiFi in Ashton under lyne all week, what is going on. You did works in the area last month and service has been worse than ever. Paying for the top broadband yet the service is appalling.
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Phil Campbell
(@PhilCampbell_) reported
from
Manchester, England
@virginmedia I was using NowTv so thats why the connection cut. I stream TV more than anything which is why I'm having so many issues as your broadband is so unreliable
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Nicky McCallan 🐝
(@NickyMcCallan) reported
from
Cheadle Hulme, England
@virginmedia WiFi down, TV signal keeps freezing and the online Service Checker says there is an issue in our area. Again! This is happening at least twice a week if not more.
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michaela👑💋
(@michaelad1997) reported
from
Walkden, England
@virginmedia Look at them trying to be clever, should try it on more important things like fixing the daily problem with their tv and internet
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia This is the type of service you give, trash, what advise are you going to give me, unplug router 30 secs, 👎 open ports👎 none of your advise works, , no point,
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Lorraine Glover
(@penny62132920) reported
from
Strines, England
Just saved ten pound a month just by ringing #virginmedia great service
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I got a letter about six weeks ago telling me VM was going to do some upgrades today and my services might be down for a while, have they been or is it just @virginmedia talking shite again my internet didn't go off, so has it been done either way you are garbage...
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia It's not the services that is the problem, it is online gaming with the hub3 it can't handle gaming, it is a cheap piece of crap, I know internet companies don't give out good routers, but if it's the only one I can use, surely it should be good enough, I'm sick of resetting it.
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Marija McGuinness
(@ria_louise) reported
from
Stockport, England
@virginmedia why do you allow paying customers to wait only an hour have no service hurry up or I’ll cancel
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Debbie Grimshaw 🐝
(@DebbieG_EA) reported
from
Ashton-under-Lyne, England
@virginmedia Thank you appears there is a TV services issue being fixed at the moment estimated to be resolved by 16:00 Hope so, can't have anything spoil my viewing of @CallTheMidwife1 season finale this weekend
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Chris Pearson
(@BigChrisPearson) reported
from
Manchester, England
@virginmedia #broadband service levels in M45 area on a Sunday have been dreadful recently. Get a grip. Paying for a service, not flashing free and red lights
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Gaming is a joke, so called superfast, I played 1 game tonight, backed out of all others turned Xbox off totally waste of time but, every night every game you are crap mate @virginmedia total shite always have been I can't even get a signal upstairs.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bad Customer Service UK
(@BadCustomerSvce) reported
@virginmedia The problem is it was sorted by me with very little useful assistance from you guys, what are your thoughts?
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cjc
(@ceejcee) reported
@ShippersUnbound @virginmedia Don’t ever move to Lisbon, Portugal if you think that is bad!
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Zion Hopkins
(@zionhopkins1) reported
@virginmedia our broadband has been up and down for 2 weeks now. Keep trying to get in contact and the line gets cut off. How do I go about getting in contact with someone. Thanks
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia how can i access online chat? Unhappy with a few things , and trying to get through to you over the phone is never a good result, have better service on the online chat service
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SWISSchris
(@xSWISSchrisx) reported
@ShippersUnbound @virginmedia A month ago BT sent an engineer out to us next day. Have to say (once I managed to speak to a human being in the phone) it was excellent service.
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Anthony John Hawken
(@tonyhawken) reported
@virginmedia I have checked on the Virgin Media status page. They report nothing. The poor service I am getting is my normal service these days. if there is an issue and it is reported on the status page I get no Internet at all.
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Jacqui Riley
(@cajriley51) reported
from
Stoke-on-Trent, England
@virginmedia Is anyone answering your phones???!!!!!!. I've been hanging on for 35 minutes. Disgusting customer service.
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Samira 🧠
(@mindfulmiss1) reported
@virginmedia After hours they have now agreed to send a technician - I am really disappointed with the service I have received
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WhiteRoding FC 45s
(@ashward50) reported
@virginmedia Yep... had to call again this morning to escalate... after waiting 24hrs for no reply due within 4hrs. Apparently I now have to wait another 72hrs+ for you to reply to my complaint about you breaking your own promised initial response to your service failure #PUpInABrewery
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Amy Howarth
(@amyyhowarth) reported
@virginmedia No, they sent me a message at 7:15 am and said they were putting me through to customer relations, nothing since.