Virgin Media Outage Report in Poynton, Cheshire East, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poynton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poynton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (54%)
-
Wi-fi (17%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (3%)
Live Outage Map Near Poynton, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Sale, Wilmslow, Stockport, Macclesfield, Ashton-under-Lyne, Salford and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
||
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poynton, England
Latest outage, problems and issue reports in Poynton and nearby locations:
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Lots of times but a long time ago, your support can't fix it all they care about is you are getting a good speed and I am, but obviously it's not good for gaming, the hub 2 was better but you moved on to the hub 3, not good.
-
Mark Danylczuk
(@Mark29HT) reported
from
Sale, England
@virginmedia Delivery driver who came to drop off packaging to return your equipment was very rude indeed. Aggressively banged on my door with the packaging and so abrupt. Appalling.
-
Tony Carroll
(@TCarroll1969) reported
from
Salford, England
@BradHoward3 @virginmedia They CAN'T be that bad...
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Just started gaming, played 5 games backed out of 5 games, lag, lag, lag, come on Virgin sort your crap Broadband out this is so boring and predictable.
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Tried everything asked everything, I have had VM for 10 years it's not been brilliant you seem to provide equipment that is not tried and tested, that hub 3 router has to be the worst ever you can't even open all the recomended ports on it, look at the hub 3 forums.
-
toewad1
(@toewad1) reported
from
Salford, England
@Aeroson_ Well said mate, but getting back to virgin media being crap 🤣🤣🤣
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Reboot all the time, it is crap broadband.
-
Paul Williams✈️
(@PaulW_1) reported
from
Cheadle Hulme, England
@virginmedia Hi yes it is and for once it’s not Virgin fault. Rang Yodel before and to cut a long story short as Virgin paid for the premium service we will have it by 19:00 tonight. Shock it’s 19:00 and still waiting for the delivery from @YodelOnline we’re going to ring Yodel again🤬🤬
-
James Jackson
(@Doublejayz72) reported
from
Manchester, England
You know what I love about @virginmedia they are not content with being rubbish.....not at all. They are constantly thinking of ways to be worse, no Broadband for 3 days and do they care... nope. Hats off to them for breaking boundaries and proving crap just isn’t good enough
-
Clare 🐝
(@RealClareB) reported
from
Sale, England
@virginmedia Apparently there is an issue in the area. It’s happened quite a few times and as I work from home a lot, losing a half day of work time is very frustrating.
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Forget that sorry but your router is CRAP and you know ut cheap shit.
-
Matthew Catterall
(@xmatt_) reported
from
Manchester, England
@b33rdy @act5scene3 @virginmedia Always do the speed test but make sure it's wired as I work for an ISP and wireless speeds mean jack shit.
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia This is the experience I have had of VM ever since I can remember, but it was either you or 6mbps with phone line, but soon I will have fttp with @SkyUK or some other @EE but deffo not you, never ever again @virginmedia.
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Does it matter what you see, it might matter to microsoft, I buy your internet for gaming, that's it if you get ripped by microsoft that's your problem you sort it that's why I we pay for you GAMING🖕
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia It is not the speed that is the problem, it is the router that is the problem, it is garbage it lags like mad every game is trash I probably played 1 game last night I just back out of them all the time.
-
Lee Ramsey
(@LeeRamsey68) reported
from
Bredbury, England
After waiting close on 3 weeks for a phone delivery from the joke double act of @virginmedia @YodelOnline . The phone is back where it started and my wife's contract stopped and put on pay as you go . Customer service !! Shocking service !!!!
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Right, the only known issues is Virgin Media, tonight I have played 1 full game the other 10 I have backed out of, so my question is what are vm going to do about it, not reset hub, open ports, allow dmz all that crapjust give me what I pay for a gaming broadband like advertised
-
Kamran Afzal
(@kam_afzal) reported
from
Manchester, England
@virginmedia Further to this, your customer service is terrible as is your pricing structure. The company that comes to ‘install’ the service are a bunch of cowboys and have compete disregard for a customers home. Wouldn’t use your service ever again.
-
Kamran Afzal
(@kam_afzal) reported
from
Manchester, England
@virginmedia Lastly, still waiting on a cheque from last year for services that I was charged for but didn’t use. Refund only available via cheque obvs because with it being 2018 you still hadn’t caught up with bank transfers. Thinking about, your entire offering is a crock of shit.
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Lag, gaming is crap, your broadband is fast but not a gaming broadband, remember all your gaming 200 and all the other crap.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Peter Donnelly
(@peterdonnellykk) reported
@virginmedia Yes I've had 9 calls with Virgin in the last 2 weeks totalling more than 2 hours on the phone. The change in installation date was never mentioned on the phone before it happened. After that I was told multiple times that I could get an earlier date after the site survey was done
-
James Parker
(@parker_james) reported
@virginmedia Difficult to agree with that, considering the last 9 people we have spoken to have done the same thing, and still no resolution!
-
Lucy Bingham
(@PoizonVengeance) reported
@virginmedia Was it keeps going on and off again I called up and was told that there are signal and connection issues and that it should be sorted within the next 24 hours
-
Matthew Barnes
(@Matt_UrService) reported
@virginmedia @olliesandellT7T Mines completely cut out for the last three hours. Is it an area issue? (South east London)
-
dave jones
(@JJones395) reported
@virginmedia I've received an email from you regarding sim cards which I've not ordered nobody answering phones whatsapp doesn't understand what I'm talking about and you have no email address HELP
-
jill adelus
(@jillladelus1) reported
@virginmedia Here we go round the mulberry bush again @virginmedia. Number u gave me 0345 454 1111 has NO facility to speak with complaints & when i asked @virgin operative to transfer me-(true to form) HE PUT THE PHONE DOWN ON ME!!! 😡😡😡 Good service eh!
-
Paul Robinson
(@DweebShibby) reported
@virginmedia Wait so I'm paying you to expand the network to serve more customers and give new customers a lower price? Yet my service has not changed?
-
Errs Matt
(@TheHighRishMan) reported
@VirginMediaIE Just being able to download something does not = good service I'm paying for a constant connection not intermittent connection genuinely disgusted by the higher copping out and blaming us for a 3 week issue this is obviously a issue between our node and virgin media head end
-
Ryan
(@dooberry14) reported
@virginmedia with yet another out of whack cost increase for a big standard service.
-
Mickey Flynn
(@TwitTwockBTC) reported
@virginmedia have issued a default for £155 on my credit file for contract that was cancelled within the 14 day cooling off period due to poor service.I’ve tried emailing, calling, complaints form on their website and live chat and nobody has dealt with this for a year now @Ofcom