Virgin Media outages and service status in Poynton, England

Problems in the last 24 hours in Poynton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poynton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poynton, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Buxton, Wilmslow, Salford, Sale, Macclesfield, Stockport, Ashton-under-Lyne, and Timperley.

City	Problem Type	Report Time
Manchester	Total Blackout	6 hours ago
Manchester	Wi-fi	8 hours ago
Manchester	Internet	8 hours ago
Manchester	TV	12 hours ago
Manchester	Internet	1 day ago
Manchester	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poynton, England

Latest outage, problems and issue reports in Poynton and nearby locations:

• 
  Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported 4 minutes ago from Manchester, England

  @virginmedia In the orders and appointments section it says there are none. The text I have received confirming the appointment and threatening me with a £25 fine is different to the one offered to me by your customer services.

• 
  Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported 8 minutes ago from Manchester, England

  @virginmedia I’ve just connected a new router for faster speeds and it isn’t working. I’ve called up and your customer services person who told me contradictory information, put me on hold and then hung up on me.

• 
  Daniel McDermott (@dantheman8t5) reported 9 minutes ago from Dukinfield, England

  @virginmedia any idea when the outage will be sorted? I have work to do today

• 
  Kelly Walsh (@Kellywalsh758) reported 12 minutes ago from Stockport, England

  @virginmedia Iv asked lots of questions that have gotten me no where. To be hung up on over & over. They gave me a date of 17th December for it to have it installed no reasons as to why nothing explained I just think it’s a joke and the costumer service is dreadful. To have to wait 6 weeks!!

• 
  Rachael Stafford (@rachaelstafford) reported 12 minutes ago from Salford, England

  @virginmedia shocking service from you today, I booked an engineer visit for my mum supposed to come today between 12-4 nobody came she’s since called and been told it was a phone call not a visit but still nobody had called. She’s now got to wait till Tuesday for a visit 😠

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 13 minutes ago from Sale, England

  @virginmedia Will they help if the Wi-Fi is working at the time I call? Because my issue is that when it is working, your advisors consider their work done despite telling them that it usually doesn’t last. And invariable, it doesn’t.

• 
  Mazz Carsberg (@CarsbergMazz) reported 20 minutes ago from Ashton-under-Lyne, England

  @virginmedia I've got a bone to pick with you. We got a new box a while ago, and it's randomly wiping the recorded shows. Not one at a time, all at once. We've been in touch with customer services loads of times, but they all just took us through the same pointless (1)

• 
  Esjay (@essers) reported 22 minutes ago from Manchester, England

  @virginmedia I need these services back today. I needed them this morning, when I was not receiving emails that I needed to respond to. I needed to know that you were going to do this, and when it was happening. I am under monumental stress and you’ve just cut out account off, for no reason.

• 
  johnsonhomes (@johnsonhomes2) reported 28 minutes ago from Sale, England

  @virginmedia If that was the only issue than yes that would be the logical next step. But as you’ll see from the previous tweets and email sent on Wednesday it isn’t. All the issues need dealing with in the round or otherwise I’ll have to cancel and go back to sky.

• 
  Hannah Tompkins (@he_tompkins) reported 28 minutes ago from Manchester, England

  @virginmedia Hi there, I was told I would receive my replacement broadband by today and still no indication of when it’s going to arrive. Any help?

• 
  johnsonhomes (@johnsonhomes2) reported 30 minutes ago from Sale, England

  @virginmedia The guy I spoke to at VM yesterday said that she wouldn’t be eligible for a “disabled” phone line to be installed because it wasn’t claimed when they dug the front garden up 18 months ago. We were never given this as an option at the time, if we had we would have insisted on it.

• 
  Gemma ≅ (@SimpaticoGem) reported 32 minutes ago from Walkden, England

  Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

• 
  Barry Slater (@barrys59) reported 35 minutes ago from Barton upon Irwell, England

  @virginmedia still no service M27. 4th hour! Rubbish!

• 
  Mark Armstrong (@mark001282) reported 38 minutes ago from Manchester, England

  @virginmedia you have caused me nothing but hassle for months now. Your customer service team are completely useless.

• 
  Mark Armstrong (@mark001282) reported 44 minutes ago from Manchester, England

  @virginmedia Don't give me your copy and pasted waffle. You have done nothing to help. You have been an absolute thorn in my side! "I'm so sorry you feel this way" is such an outdated and terrible response from a marketing point of view btw.

• 
  Jamie Hill (@_Hill_J) reported 45 minutes ago from Wilmslow, England

  @Defencebrief @wonkytodger @virginmedia Their download speeds are good but their upload speeds are pretty poor.

• 
  Sean (@SeanKeyes) reported 46 minutes ago from Manchester, England

  Same old @virginhelp @virginmedia more important for them to send a driver to personally collect an old Virgin Hub than send the promised engineer to install the new one and optimise the Wi-Fi signal as had been sold to us. 🤷

• 
  Billy Goater (@GoaterBilly) reported 47 minutes ago from Strines, England

  @virginmedia well done, after over 10 years with you, Virgin Media have sunk to the their lowest level of service and support ever. Roll on November and the end of my contract. Appalling, ignorant, clueless, almost as bad as BT.

• 
  Stephen Mackenzie (@StevomacMUFC) reported 50 minutes ago from Ashton-under-Lyne, England

  @virginmedia Hi, I’m trying to raise a complaint online but I’m not receiving any acknowledgment. Is there another way I can raise my complaint? Thanks

• 
  Esjay (@essers) reported 56 minutes ago from Manchester, England

  @virginmedia I have an auditory processing disorder that can make dealing with things over the phone difficult. I am using your WhatsApp service as this was recommended to me by yourselves to avoid being ******* in long queues in the phone. I just want my services back on. That’s it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mat ⚙️ (@NotEnoughTECH) reported 7 minutes ago

  @justarieldotcom @virginmedia AI happened. Then no one cared about the service as long as DD was paid on time.

• 
  ScouseRasta (@ScouseRasta) reported 9 minutes ago

  @virginmedia 3 times in the last 2 days my broadband has been down for, around 5 hours this morning and again for the past hour! Get your **** together before I move to different provider along with a lot of other people. Don’t even offer any compensation for an outage, shocking!

• 
  Donna B (@beasknees81) reported 9 minutes ago

  @virginmedia had a guy phoning from a mobile number 07740338310, claiming to be from Virgin Media. I just hung up. As I have never had anyone from you guys phoning me from a mobile number ever!!

• 
  Joel Sheppard (@joelshepp) reported 10 minutes ago

  @asksupportcreww @virginmedia No I'm not going to follow you or "drop a DM". I'm perfectly willing to have this conversation in the public domain to highlight how shambolic your customer service is.

• 
  Tariq Mahmood (@tariqm786) reported 11 minutes ago

  @virginmedia No.. I called at 14.35 and was told I’ll be sent a text message once fixed as there is an issue in the area.

• 
  Mike (@mikegormley2003) reported 12 minutes ago

  @virginmedia WIFI been down for days, engineer comes yesterday, says he can’t fix it, says he’ll pass it on and leaves. No proof he’s been or any contact about what’s next. Shocking. DD5 1EJ.

• 
  Asa McGrath (@amcgrath1uk) reported 14 minutes ago

  @virginmedia The issue isn’t time. The issue isn’t that there’s further work. The issue is that it gives out wrong information all the time. Half the time it’s not able to be connected with.

• 
  Bryan Millan (@BryMillan) reported 15 minutes ago

  Every Wednesday without fail from about 8:30pm we have an intermittent signal issue with @virginmedia, we pay enough not to have these issues every week. Get it sorted!

• 
  john o shea (@osheaj77) reported 16 minutes ago

  @VMSportIE Thats definitely the end my long time virgin media subscription, bill keeps going up even though there is way less tv channels and entertainment, garbage tv , bye bye 👋

• 
  LoobyLou1970 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ldp17470) reported 20 minutes ago

  @virginmedia do you honestly expect customers to stay with you when you're gonna increase my package by £75 a month! I'm now switching to @skytv for the same package plus Disney+ for a cost of £81 a month. The best your lot could bring it down to was £128 Bye 👋🏼 #RipOff