Virgin Media outages and service status in Poynton, England

Problems in the last 24 hours in Poynton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poynton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poynton, England

The most recent Virgin Media outage reports came from the following cities: Sale, Manchester, Stockport, Wilmslow, Macclesfield, Ashton-under-Lyne, Salford, Altrincham, Stalybridge, and Buxton.

City	Problem Type	Report Time
Sale	Phone	1 hour ago
Manchester	Internet	1 hour ago
Manchester	Internet	12 hours ago
Manchester	Internet	18 hours ago
Stockport	Internet	1 day ago
Manchester	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Poynton, England

Latest outage, problems and issue reports in Poynton and nearby locations:

• 
  alex. (@blokealex) reported 39 seconds ago from Manchester, England

  @virginmedia Complaint is about billing after cancellation, your staff refusing to process my request to cancel and being told a different thing every time I call back… it’s been awful.

• 
  officially Gaynor Austin 💙 (@birdflu_7) reported 2 minutes ago from Manchester, England

  @virginmedia I wascharged for non return of property apparently even when I had made arrangements for collection . Received a cheque but in my maiden name .sent another proof of marriage a covering letter and returned the cheque , this was from August!made complaint still no cheque

• 
  Adam🍺 (@MCR_ADM) reported 4 minutes ago from Stockport, England

  @virginmedia No they’re helping. But it’s VERYYYY slow. But almost there.

• 
  Liam 🐀 (@Scarlet0Pimp) reported 9 minutes ago from Stockport, England

  @virginmedia hello, can you please fix the broadband in the sk11 8aa area once and for all. It was down yesterday afternoon, just gone down today and down last week. Clearly there is some Faulty hardware that needs replacing. How can people work from home with broadband like this

• 
  Esjay (@essers) reported 10 minutes ago from Manchester, England

  @virginmedia This should have been simply and readily resolved, as soon as your error was brought to your attention. Just because I can’t afford to pay for the top tier of services doesn’t mean I don’t matter as a customer. A very long term, loyal customer, I would note.

• 
  Esjay (@essers) reported 10 minutes ago from Manchester, England

  @virginmedia Where is my payment for inconvenience, for stress and for lack of adequate customer support? I hope you will not be charging me for today, since you’ve provided me with nothing but stress. I am tired, I am ill and I am profoundly frustrated with this whole situation.

• 
  Mark Armstrong (@mark001282) reported 10 minutes ago from Manchester, England

  @virginmedia I've been a customer for 10 years. Is this how your treat your loyal customers?

• 
  Billy Goater (@GoaterBilly) reported 14 minutes ago from Strines, England

  @virginmedia well done, after over 10 years with you, Virgin Media have sunk to the their lowest level of service and support ever. Roll on November and the end of my contract. Appalling, ignorant, clueless, almost as bad as BT.

• 
  Nathan Talbot (@nathantalbot) reported 18 minutes ago from Salford, England

  Is anyone experiencing a Virgin Media outage in M6 currently? Fibre Broadband is struggling to connect

• 
  Ray Morgan. NHS💙🇺🇦 (@Rayzor74) reported 20 minutes ago from Stockport, England

  Good start to the day with @virginmedia informing me my monthly bill is increasing by £15/month and I have until the 17th of April to decide on my options. That is £180 annually. Having been firstly a Nynex customer and a Virgin customer since the takeover think it may be time

• 
  🐝Louise🐝 (@louaze) reported 26 minutes ago from Manchester, England

  Skysports app with virginmedia login hasn't been working today so having to old school "watch" via live updates here. HORRIBLE way to sit thru that 8mins!!

• 
  Mark Armstrong (@mark001282) reported 29 minutes ago from Manchester, England

  @virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.

• 
  Mark Armstrong (@mark001282) reported 29 minutes ago from Manchester, England

  @virginmedia Don't give me your copy and pasted waffle. You have done nothing to help. You have been an absolute thorn in my side! "I'm so sorry you feel this way" is such an outdated and terrible response from a marketing point of view btw.

• 
  SLT4K 👨🏻‍💻 🇬🇧 (@Slt4K) reported 34 minutes ago from Urmston, England

  @virginmedia / Super disappointed after calling to renew my contract and as an existing customer you can’t offer anything half as good as a new customer. Shocking customer retention strategy 🤯

• 
  Jamie Hill (@_Hill_J) reported 35 minutes ago from Wilmslow, England

  @Defencebrief @virginmedia I, too, am a previous virgin media customer. They put the price up ridiculously. When I asked to renew the contract at the price advertised online, they refused. So I left. At which point I was bombarded with offers. Not a good way of treating customer or doing business.

• 
  Tiffers (@Tiffers1973) reported 40 minutes ago from Ashton-under-Lyne, England

  Spent most of the day being spoken to like crap by @virginmedia customer service staff who ask why I want to cancel 3 days post install date and no install you work it out!!!!! Losing the will to live here

• 
  Kerry Louise (@KerryKez7) reported 51 minutes ago from Urmston, England

  Don’t ever get Virgin Media internet/WIFI it’s SO garbage & keeps going off especially when your watching something WTF & apparently it’s the most up to date & according to them it’s the best NO it’s not plus it’s expensive for being SO c**p 🤬💷😤

• 
  Elaine (@dublinelaine) reported 52 minutes ago from Manchester, England

  @virginmedia tried all day to get through on phone to discuss end of contract notification. No joy. Left on hold and then cut off. How do we get to speak to someone. Shocking service.

• 
  Joanne Fallon (@Jo8Pink) reported 57 minutes ago from Macclesfield, England

  @virginmedia My wifi is continually really poor. Been reporting it for ages. Nothing gets done. Called and the 5th person, said I had low connectivity to all my devices and put me onto someone else who said he’d completed some upgrades and it would improve. Said he’d call to check, still not

• 
  Stephen Mackenzie (@StevomacMUFC) reported 58 minutes ago from Ashton-under-Lyne, England

  @virginmedia Hi, I’m trying to raise a complaint online but I’m not receiving any acknowledgment. Is there another way I can raise my complaint? Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Swivel Eyed (@swiveleyed24) reported 6 minutes ago

  @Benleo @virginmedia I moved to community fibre a couple of years ago. Quarter the cost, faster Internet and better customer service.

• 
  Lou D🌹 🇬🇧 🇺🇦 (@louderry) reported 6 minutes ago

  @virginmedia no Internet for 2 days saying won't be fixed until Friday, I thought southern water was the worst, you've proved me wrong.

• 
  FootballCricketMad (@fcmad1960) reported 6 minutes ago

  @virginmedia Hi there, my problems are still unresolved and even your "Resolutions" team is blanking me. I need confirmation that we're at the end of the road so I can go to the regulator. How can I get this pls?

• 
  simon (@simon201831) reported 7 minutes ago

  @LutzSchueler Good afternoon Mr Lutz SchulerI am virgin media customer for long time I seen the updates to upgrade to 360 box at present I not ready to do so because got so much recording on the V6 box , is it possible you can do something similar to iCloud or hard drive where you can

• 
  Matt West (@itswesty) reported 7 minutes ago

  @virginmedia Residential I've had 4 calls that have cut out after a few minutes and I've had to cancel a project. An engineer is coming out tomorrow. Not going well...

• 
  v (@uraniumfroge) reported 10 minutes ago

  @virginmedia What’s crazy is that after all this, we were told we’d still have to pay cancellation fees if we leave despite the fact that the service hasn’t even been installed.

• 
  Paul Phillips (@tiger20004) reported 13 minutes ago

  @nufcrichys If you are a Virgin Media customer, all three finals are free on Channel 526; no HBO or TNT subscription is needed.

• 
  Martin Collins (@Martin84Collins) reported 16 minutes ago

  @virginmedia Any update on this issue as anything in the virginmedia store when you try and load it up it freezes. There is a TV issue in service status it says it should have been resolved yesterday. My area reference is 031. Thanks

• 
  Steve Austin (Not the real one) 🇬🇧 (@Donatedparts) reported 24 minutes ago

  @Benleo @marktenjag @virginmedia File an official complaint stating you were misled & want the contract cancelled without penalty. You can use a Consumer Rights Template from Citizens Advice. Escalate to a Communications Ombudsman if the company rejects your claim or fails to resolve it within 8 weeks.

• 
  Adrienne Ayres (@adrienne_ayres) reported 29 minutes ago

  @virginmedia No consistent WiFi at 8pm today at CT3 2BA I thought full fibre meant a consistent service???