Virgin Media

Virgin Media Outage Report in Poynton, Cheshire East, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Poynton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poynton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Poynton, Cheshire East, England 12/28/2025 18:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Poynton, Cheshire East, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Macclesfield, Stockport, Dukinfield, Hyde, Wilmslow, Altrincham, Sale, Knutsford, Stalybridge and Cheadle.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomSalford Wi-fi
United KingdomManchester TV
United KingdomMacclesfield Total Blackout
United KingdomManchester Wi-fi
United KingdomManchester TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Poynton, England

Latest outage, problems and issue reports in Poynton and nearby locations:

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what @Offcom make of that...

  • AdamMYates Adam Yates 🐝 (@AdamMYates) reported from Sale, England

    @virginmedia and here we go again - a myriad of coloured lights whilst the hub / broadband falls over again - but there are no issues... #rubbish

  • KieranStockton Kieran Stockton (@KieranStockton) reported from Macclesfield, England

    @virginmedia Upgraded my TV package yesterday. New Channels still not working.

  • Conuggy Christine C (@Conuggy) reported from Manchester, England

    @virginmedia are ther problems in east Manchester had no internet since yesterday please advise

  • JonRitchie2310 Jon Ritchie (@JonRitchie2310) reported from Salford, England

    @virginmedia would love to actually get through to someone at Virgin and explain to me how my bill has increased each month since Feb when I have had the same package and no extras! Cut off on the phone and then ignored online three times). Unhappy customer!

  • gazmax01 Gary Leeson (@gazmax01) reported from Stockport, England

    @virginmedia my internet is not working yet again why do I pay for a service that is always Buffering #joke

  • MaryMares81 mary whitfield (@MaryMares81) reported from Salford, England

    @virginmedia Hi Richard, the problem we are having is that the internet is, for want of a better word, dogshit. Speed is the issue Richard, slowwww speed 😔

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what Ofcom would make of that...

  • globalholidays David Brice (@globalholidays) reported from Cheadle Hulme, England

    @virginmedia. Terrible service in my area of sk7. Service goes down every afternoon. Your customer service people don't understand what's going on. #shambles #notgoodenough #getitsorted

  • AimeeMidgley83 aimee83 (@AimeeMidgley83) reported from Manchester, England

    @virginmedia why is the internet connection so bad. Since I received the WiFi boosters it’s been worse

  • NeilHalliday9 Neil Halliday (@NeilHalliday9) reported from Salford, England

    Oi @virginmedia why ******** does my box just record anything it ******* wants.

  • N1kk1wWilliams Nikki D'Eath (@N1kk1wWilliams) reported from Ashton-under-Lyne, England

    @virginmedia Waited from 15.41 to get thru via live chat.. now wondering if it’s a coincidence that I got cut off just before 5pm without a resolution.. Kumar finished at 5 I assume 😡

  • DrCEMJarvis 🌈Charles E Jarvis, PhD (@DrCEMJarvis) reported from Cheadle Hulme, England

    @fslconsult @virginmedia Hope it doesn’t become a daily problem like mine has.

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It still doesn't excuse the slowness, the constant drop outs, and the near impossible chance of getting through to customer service.

  • ConnorJUnsworth Connor Unsworth (@ConnorJUnsworth) reported from Salford, England

    @ChrisHigsonBWFC @virginmedia We’re in the same boat. Very poor service!

  • penny62132920 Lorraine Glover (@penny62132920) reported from Strines, England

    @virginmedia box not working properly, in queue but the music is dreadful

  • thekatecusack Kate Cusack (@thekatecusack) reported from Sale, England

    @virginmedia Yet again more internet issues and cannot log on to work from home. I hope to see a reduction in my bill for this massive inconvenience as the issueshave been ongoing for at least a week now........let's see....

  • BListAtCapital 🐝-List at Capital (@BListAtCapital) reported from Manchester, England

    the Virgin Media advert with the kids singing Nothing’s Gonna Stop Us Now has to be the worst one out there at the moment

  • thekatecusack Kate Cusack (@thekatecusack) reported from Sale, England

    @virginmedia I will let you know in the morning when I log back on......had to give up today as couldn't get anything done 😪 WIFI seems to be working ok on my mobile but let's see what it is like in the morning on the laptop. To be honest the connection has been terrible for days.......

  • ms_manutd Laura_MUFC (@ms_manutd) reported from Salford, England

    Just to keep you updated @virginmedia , service has been lost AGAIN (3rd day running!) 😴 (your e-bill came through no problems though, you can stick that up your backside by the way as no way will I be paying for service which is constantly unreliable!!)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stuartwmann Stuart Mann (@stuartwmann) reported

    @virginmedia Thanks for not helping. I’ve called the number you gave and there is an issue with your internet. Your engineers are ‘on it’. God help us.

  • stuartwmann Stuart Mann (@stuartwmann) reported

    @virginmedia Why don’t you check your service status page…it’s not loading when I’m logged into my account for Virgin Media. While you’re doing that, why don’t you check for any failed status in SW11 it’s the start of a postcode…not that massive of an area for you to check.

  • LukePlayIe Luke (@LukePlayIe) reported

    @RHunter97 It blows my mind how such big businesses have such bad websites, EE and virgin media are the same

  • DeborahKLowry Deborah Lowry (@DeborahKLowry) reported

    @virginmedia I'm just look advice on what I can do now or who I can contact as I'm getting no where with virgin themselves, i would just really like the work to be done and I don't have any faith that it'll get done in the next appointment as they have never shown up before

  • xcb_wx Kat (@xcb_wx) reported

    Ever since I got @virginmedia pure issues. Would not recommend

  • stuartwmann Stuart Mann (@stuartwmann) reported

    @virginmedia guys, getting a red light on my virgin media hub 4. Your website doesn’t load when looking on my phone to troubleshoot. Any problems in the SW11 area???

  • GrimlockePrime Grim (@GrimlockePrime) reported

    @virginmedia I have had enough with your overseas tech "support" staff demeaning me because I have disabilities I call asking for help and to be laughed at and disrespected for having tourettes and ticcing while I ask for help is disgusting. Dont think this is going to help your optics.

  • Shian_Denovan Shian Denovan (@Shian_Denovan) reported

    @virginmedia Yes, from yodel. It was just listed as 'will be delivered today' all day but never came

  • JamesTayler87 James (JT) (@JamesTayler87) reported

    Can't seem to get through to @virginmedia on the phone? Your phone systems down? #VirginMediaO2

  • itssamepeach b (@itssamepeach) reported

    @virginmedia why would you take down internet without telling people? I work from home and you’ve messed my entire day up!!