Virgin Media Outage Report in Poynton, Cheshire East, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poynton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poynton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (7%)
-
Phone (2%)
Live Outage Map Near Poynton, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Macclesfield, Sale, Salford, Altrincham and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
||
| Stockport |
Internet | |
| Macclesfield |
||
| Stockport |
||
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poynton, England
Latest outage, problems and issue reports in Poynton and nearby locations:
-
🐝-List at Capital
(@BListAtCapital) reported
from
Manchester, England
the Virgin Media advert with the kids singing Nothing’s Gonna Stop Us Now has to be the worst one out there at the moment
-
Lorraine Glover
(@penny62132920) reported
from
Strines, England
@virginmedia box not working properly, in queue but the music is dreadful
-
J.B
(@BIGTED1967) reported
from
Knutsford, England
@LobbyNoNumbers We pay about £66 per month with @virginmedia for the basic tv,broadband and phone that we never use. Probably the worst customer service around. They promised to upgrade the set top box 2 years ago and we're still waiting.
-
Laura_MUFC
(@ms_manutd) reported
from
Salford, England
Just to keep you updated @virginmedia , service has been lost AGAIN (3rd day running!) 😴 (your e-bill came through no problems though, you can stick that up your backside by the way as no way will I be paying for service which is constantly unreliable!!)
-
Alan_MPS
(@AlanStockton11) reported
from
Salford, England
Wondering if the hot weather has effected @virginmedia as your TV serivce is in and out this morning freezing and yes we have tried the turn off reset lol website is also down my kids are going crazy already 🙈
-
Kate Cusack
(@thekatecusack) reported
from
Sale, England
@virginmedia Yet again more internet issues and cannot log on to work from home. I hope to see a reduction in my bill for this massive inconvenience as the issueshave been ongoing for at least a week now........let's see....
-
Jon Ritchie
(@JonRitchie2310) reported
from
Salford, England
@virginmedia would love to actually get through to someone at Virgin and explain to me how my bill has increased each month since Feb when I have had the same package and no extras! Cut off on the phone and then ignored online three times). Unhappy customer!
-
Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It still doesn't excuse the slowness, the constant drop outs, and the near impossible chance of getting through to customer service.
-
Nikki D'Eath
(@N1kk1wWilliams) reported
from
Ashton-under-Lyne, England
@virginmedia Waited from 15.41 to get thru via live chat.. now wondering if it’s a coincidence that I got cut off just before 5pm without a resolution.. Kumar finished at 5 I assume 😡
-
Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia i’m failing to understand my bills where I have been overcharged by VirginMedia. Looged a complaint - no communication - got a letter saying team isnt able to reach me - started a text chat on given number - no response. Can you help. It’s 10th time I am reaching out
-
Michael Taylor
(@MarpleLeaf) reported
from
Marple, England
@virginmedia only be on hold 28 minutes now for technical support. On the brink here. Shocking service and awful equipment crashed the whole set up. Disaster for us
-
🐝 oLiViA 🐝
(@thatqueenliv) reported
from
Salford, England
@virginmedia why is virgin down in Salford?! WiFi is not working!
-
Adam Nadeem
(@ManAviation1107) reported
from
Cheadle Hulme, England
@endaburke81 @virginmedia I had an awful experience with them! Switched over to BT as soon as the contract ended and not had an issue since! Not to mention 180Mbps+ speeds!
-
Gary Leeson
(@gazmax01) reported
from
Stockport, England
@virginmedia my internet is not working yet again why do I pay for a service that is always Buffering #joke
-
Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what Ofcom would make of that...
-
aimee83
(@AimeeMidgley83) reported
from
Manchester, England
@virginmedia why is the internet connection so bad. Since I received the WiFi boosters it’s been worse
-
Lollybanger
(@lollybanger) reported
from
Stockport, England
@virginmedia no broadband AGAIN in Stockport yet your service status says there are no faults ...... there are !!
-
Michael Taylor
(@MarpleLeaf) reported
from
Marple, England
@virginmedia Eventually, but my point is this: change your message. Clearly you can’t help people over the phone after 5pm. Your guidance on the website is misleading. Also, your engineers are great.
-
Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what @Offcom make of that...
-
Kate Cusack
(@thekatecusack) reported
from
Sale, England
@virginmedia I will let you know in the morning when I log back on......had to give up today as couldn't get anything done 😪 WIFI seems to be working ok on my mobile but let's see what it is like in the morning on the laptop. To be honest the connection has been terrible for days.......
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
lisadeaner
(@mamadeaner) reported
@virginmedia Testing on wired. Service generally is incredibly slow for some reason. Never usually have any issues. I’ve done equipment test and it’s says all good. Did a re boot but still very slow
-
Martin Whitham
(@DocmartyAus) reported
@virginmedia Yes. As I have just written. My complaint was closed without resolution
-
𝓔𝓵𝓮𝓷𝓲 𝓚𝔂𝓻𝓲𝓪𝔃𝓲
(@EleniKyriazi) reported
@virginmedia Please MH, help me as I am getting nowhere with anyone!
-
Richard Griffiths
(@SoulFireMage) reported
@virginmedia It was a wired test and we are on the 350Mbs package I believe. We are having a separate problem accessing our account - one of us is phoning now. For some reason your site won't accept saved credentials or anything.
-
JJAGGI
(@JJAGGI1) reported
@virginmedia please could you let me know if the broadband is down for area 14 as I cannot connect to the internet- trying to log on to work!
-
Jack Knott
(@jackknottuk) reported
@virginmedia You think I’ve not tried that? I’m working from home and you are STILL not back up and running. I don’t get 4G service here. What will you do about this?
-
ThePizzawhoknocks
(@Destroyerofpiz2) reported
@virginmedia My layout!! No I don’t think so if it was just me then your awful company woudent be receiving millions of complaints each day, once again stop gas lighting people and leave the awful company you work for or do you enjoy being part of a scam?
-
Kyle Harbour
(@KyleHarbour4) reported
Virgin media down in CR Postcode What's the reason now as this is the 5th time it's happen this year! #virginmediadown
-
steve walton
(@damosuzuki23) reported
@virginmedia - worst customer service I’ve ever had. Our box stopped working in June. Two promised replacements - neither was ever sent. Now it seems we need to go through all the checks, again. That’ll be another half hour wasted. Then we’ll just go round again I expect…
-
Pique-HQ
(@kp710808) reported
@virginmedia No outage all green ticks all connected can go through the guide and settings abs everything but as soon as i press ok for the channel the channel failed code pops up. Reset everything to. Also a black square bottom right of screen on the guide page. Not really a fast setup.