Virgin Media Outage Report in Poynton, Cheshire East, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poynton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poynton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (42%)
-
TV (28%)
-
Wi-fi (12%)
-
Total Blackout (11%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Poynton, Cheshire East, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Sale, Stockport, Hyde, Salford, Dukinfield, Wilmslow, Ashton-under-Lyne, Altrincham, Macclesfield and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
TV | |
| Manchester |
Internet | |
| Sale |
TV | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poynton, England
Latest outage, problems and issue reports in Poynton and nearby locations:
-
FunkyTown
(@funkytownlondon) reported
from
Manchester, England
@corblimey22 @virginmedia @vmbusiness Someone close to me having the same Problem with BT 😐 it’s 2019 ffs
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia 220down 10up on pc but on xb1 it is 270down but the lag is the problem on Xb1 it is all over the place.
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Lag, gaming is crap, your broadband is fast but not a gaming broadband, remember all your gaming 200 and all the other crap.
-
toewad1
(@toewad1) reported
from
Salford, England
@openreach splines are in 2/3 months I can get @sky @bt @EE @Talktalk then get rid of @virginmedia forever cant wait, but if it is crap after @virginmedia, who cares thet are still shite 🖕🖕🖕
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia This is the experience I have had of VM ever since I can remember, but it was either you or 6mbps with phone line, but soon I will have fttp with @SkyUK or some other @EE but deffo not you, never ever again @virginmedia.
-
Mrs Old Tucker
(@lostownos) reported
from
Knutsford, England
By the way, I’m personally fuming that my virgin media WiFi is a big bag of wanking output. I look forward to the customer service response.
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I have had enough of @virginmedia gaming is a disaster, not every now and then, every night every game always lagging 1 on 1 shootouts forget it, I have been in touch with your support 100s of times, I get sick of answering the same questions, your equipment is garbage, bye.
-
Crypto🃏
(@redjoker1999) reported
from
Urmston, England
@virginmedia I'm seriously thinking of holding my direct debit up. it MIGHT stand up in court now. time of service, against time of service PROVIDED. I'm paying for a POOR, POOR service.
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Lots of times but a long time ago, your support can't fix it all they care about is you are getting a good speed and I am, but obviously it's not good for gaming, the hub 2 was better but you moved on to the hub 3, not good.
-
knitswithbeer🐝
(@Knitswithbeer) reported
from
Salford, England
@virginmedia Same issue if I'm home, which I'm not at the moment. Incredibly frustrating that the only place I have pathetic Wi-Fi access is in my own home.
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Tried everything asked everything, I have had VM for 10 years it's not been brilliant you seem to provide equipment that is not tried and tested, that hub 3 router has to be the worst ever you can't even open all the recomended ports on it, look at the hub 3 forums.
-
BRIAN CAREY
(@BCAREYDOTCOM) reported
from
Salford, England
@virginmedia Thanks for your reply ..this is just going round the houses... bit just where are the monthly bills that I never receive ....
-
Dona Saunders
(@DoNathan1291) reported
from
Cheadle Hulme, England
@virginmedia Same problems again! Router keeps going off. 3 times in an hour. I am paying for a service that I can't rely on. If you do not send a new router, We are leaving. Contract up or not!
-
David Seale
(@davidseale1985) reported
from
Manchester, England
@virginmedia Yeh I got that the WiFi in my home is fine in the sense that there are no black spots. I have extenders and wireless and wired powerpoints so not an issue it’s the actual speeds I’m receiving that’s the issue.
-
Adam Moran
(@AdamMoran) reported
from
Salford, England
@virginmedia Well no, but the front door was opened... ‘now on the day’ team can’t access our account as you have an ‘area 20’ IT issue. You couldn’t make this up. Totally useless. Now on call to a 3rd person in customer relations....
-
𝕰𝖑𝖑𝖊
(@elle__olivia) reported
from
Manchester, England
@virginmedia is the broadband down in Manchester (M21 8tj) I haven’t been able to get online since yesterday
-
Georgiex
(@MetzGeorgia) reported
from
Manchester, England
@virginmedia Terrible.
-
Steve 🎗🎗
(@SteveHaylesALAW) reported
from
Walkden, England
@virginmedia is there any issues in the M28 area. I have no phone or broadband but your app says service status is ok
-
Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈
(@bluegail1) reported
from
Salford, England
@virginmedia that was extremely good service by your customer service team. Thank you very much for all your help. Maybe you could give some advice to @o2
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Loads of times, it is the router, that is the problem not the speed, 220 meg goe's in but it is how it come's out.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Kat
(@pistonitaway) reported
@virginmedia appalled by your service and lack of communication lately particularly after calling twice this week re: my dodgy connection only to be fobbed off.
-
Higher Sorcery Officer
(@HighSorceryOff) reported
The nerve of Virgin Media to give me the chance to terminate my contract by March 2nd, because they are putting up the price of my broadband by £3.25/mo from March 1st! Meanwhile Vodafone will just put the price of my contract up once a year without telling me or letting me quit
-
Mark Davies
(@Mark_Davies81) reported
@virginmedia can you please let me know how i can get through to your customer service team. Need to call or chat regarding an incorrect bill
-
Huggybearcat
(@huggybearcat) reported
@frannyb1972 @virginmedia Same with me. Had a WhatsApp chat for 5 hours cos person dealing with multiple customers and said "system problems". Phones saying call tomorrow. Had enough.
-
Paul Taylor
(@PaulTay43772850) reported
@virginmedia yet again customer service is atrocious. Been on hold 6 times in 2 days, each time for 30 mins plus and then get cut off as soon as I'm put through. Why can't you just talk to someone and get your problems resolved!
-
Amit Mahay
(@AmitMahay1) reported
@virginmedia Okay and my issue????
-
T M
(@TrishTheHat) reported
@virginmedia Before I do that how will this help with the laptop outlook account outgoing emails?
-
A Mortgage Now
(@amortgagenow) reported
@virginmedia do we have broadband issues in TW12?
-
Vivi H
(@Vivsnewtwits) reported
I can cancel by calling a call centre I cannot get through to - or in writing. Even though you can send my bill via email, oddly I cannot cancel via email. Double standards @virginmedia Surely if you have an email address attached to my account, I can email you to cancel?
-
GH121
(@GH12117243634) reported
@virginmedia @AdilConsultant How did you get the WhatsApp number please? I need to call to cancel but keep being cut off. I can’t cope with listening to Ed Sheeran on repeat for an hour again.