Virgin Media

Virgin Media Outage Report in Walkden, City and Borough of Salford, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Walkden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walkden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Walkden, City and Borough of Salford, England 03/19/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Walkden, City and Borough of Salford, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Bury, Warrington, Wigan, Bolton, Sale, Rochdale, Oldham, Stockport, Rossendale District and Cheadle.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomSalford Internet
United KingdomBury Wi-fi
United KingdomWarrington Internet

Community Discussion

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Virgin Media Issues Reports Near Walkden, England

Latest outage, problems and issue reports in Walkden and nearby locations:

  • SalfordHydro Dr Neil Entwistle (@SalfordHydro) reported from Salford, England

    Hi @virginmedia, I’ve moved house & your website confirmed I can have your services however when the installer came he said we need to get the local neighbours to use “cable my street” on internet. However we can’t because your website says we have it. Catch 22! Help please.

  • baabaa89 Victoria. 🐝 (@baabaa89) reported from Bolton, England

    @virginmedia appalled at the service I’m currently receiving from your customer service rep on the phone. If she calls me “m’am” one more time, I might cry. Her attitude stinks.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Wired, wireless, modem, mode, ports open, dmz, upnp, open nat, every thing right, but the router he support said last night the router might be incompatible and that isn't a good sign.

  • John_B58 John B (+) (@John_B58) reported from Warrington, England

    @virginmedia My service hasn’t been down for days, it’s concerning that you don’t know that and so hardly surprising you can’t say when it’ll be back!

  • John_B58 John B (+) (@John_B58) reported from Warrington, England

    @virginmedia 6pm is what you always seem to say, it’s lazy customer service and not very helpful at all to your current customers.

  • CarlitosGirl Gail (GiGi) Frampton (@CarlitosGirl) reported from Oldham, England

    @virginmedia It's pretty much a long story so would be better to talk. New customer on the pay nothing for 3 months deal. My dad was taken seriously ill and given a month to live. I asked to cancel in cooling off period. Emailed, tried to call. Spoke to Rashid the guy on my doorstep. Nothing.

  • CarlitosGirl Gail (GiGi) Frampton (@CarlitosGirl) reported from Oldham, England

    @virginmedia I asked Rashid to cancel for me he said he would delay. He didn't. I haven't installed or used and in no state due to a bereavement to sort this out. Even your no reply email service replied to me so I have a date. Don't think I have signed a DD agreement or the contract.

  • Jenny_Whitham Jenny Whitham (@Jenny_Whitham) reported from Manchester, England

    I’m stressed, I’m tired and about to have an operation. @virginmedia are pushing me over the edge with their appalling customer service and general money grabbing disgusting ways. I made my complaint over a week ago, now you’re just ***************.

  • John_B58 John B (+) (@John_B58) reported from Warrington, England

    @virginmedia @NorthernOaf Feel free to look in to my non-existent service.

  • shaunbentley Shaun (@shaunbentley) reported from Atherton, England

    @virginmedia I’ve just asked for all calls relating to my complaint over the past two years. You said no. So now I do a complaint against you with ico. I believe you will get a fine. Sorry.

  • heytc1964 Tim Coulman (@heytc1964) reported from Rochdale, England

    @virginmedia I’ve registered my issues via the complaints facility online and will need a call at some point to discuss and resolve them

  • Samueltennant Sam Tennant (@Samueltennant) reported from Manchester, England

    @virginmedia Hi! Follow-up to my prob yesterday, Housemove has been delayed, VM discon 16/09, I've now asked for 1 final mnth. >1hr on phone with 3x outbound call centres yesterday; still not clear if 1) Service will be Reactivated today & 2) will be for one month, not 12/24. Ta!

  • craigawilliams Craig Williams (@craigawilliams) reported from Sale, England

    @NuclearJelly @BeccaLock2 @virginmedia @SkyUK In the interest of balance. Been with them for about 15 years and never had an issue

  • shaunbentley Shaun (@shaunbentley) reported from Manchester, England

    @virginmedia No clue. Tried escalating a complaint with you about 30 times over the past 2 years and you keep ignoring me.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Absolute lag every game every night, and it's getting worse, I tried to explain to the support lady on my PC I get 350mbps on my console I get 600mbps something not right there, it took me 1 hour to get through to support on the phone and I'm not being spoken to like that!!!

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia I need to quit now this is taking the pi$$, I'm not interested in your fast speeds anymore, not going to phone your support and wait for an hour to be told you don't support Xbox or any console when that is what you should be about "BROADBAND PROVIDER" it's in the title...

  • crhudson10 Carolyn Hudson (@crhudson10) reported from Horwich, England

    @virginmedia Non-existent customer service; line cuts off every time we call, emailed 9 days ago & still no response & bill has increased to £167 pm for fewer services! Wouldn’t mind but I only watch Netflix! 😱

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @SkyHelpTeam I’m on Facebook Messenger and three times I appear to have been passed around to another agent, three time’s being asked to provide my name and info. Then get told someone will be with me. This is really poor customer service. Come back @virginmedia, all is forgiven.

  • markfrobi Mark Robinson (@markfrobi) reported from Atherton, England

    @virginmedia your customer service is abysmal. I am fed up of chatting to a robot or someone in india repeatedly asking me the same questions and getting absolutely nowhere. 3 engineer visits, many phonecalls, online chats (some not even answered) and still got nowhere.

  • _DebDeb_ Deb Deb (@_DebDeb_) reported from Wigan, England

    @virginmedia hi I recently signed up but want to cancel

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BryceRoddis Bryce RODDIS (@BryceRoddis) reported

    @SkyHelpTeam I've only just switched mobile with you 5 day's ago from @virginmedia and used my mobile date tonight for the first time, and sky go has nearly eaten all my date!! What the hell is going on!? I thought sky go would NOT use my date? If you don't sort this I'll cancel

  • urmPAMELA Pamela Christodoulou (@urmPAMELA) reported

    @virginmedia This is a really poor response considering I stated I just wanted to speak to a human, I don’t need a link. Can you arrange for someone to call me please

  • CaptainAshZ Ash (@CaptainAshZ) reported

    @virginmedia Upload speed has tanked and connection is intermittent once again around 9pm in the Bournemouth area. Going into week 4 of this issue. Can't get anyone on the phone. Website message service is a myth.

  • LondonHayden1 LondonHayden (@LondonHayden1) reported

    @virginmedia Virgin Media came and repaired fault but left to bare wires sticking out of box. I reported this and was told it wasn't urgent enough to fix!

  • katiegraham96 Katie Graham (@katiegraham96) reported

    @virginmedia Everything is back to normal now there was a problem within the area last night with tv and internet

  • DeclaredNerd Declared Nerd (@DeclaredNerd) reported

    @virginmedia You can't help, I'm just ranting. Made numerous complaints, cancelled my contract and PX Flastemplate who got my cancellation fee are STILL taking money from me, this was all done through your website, pathetic!

  • hollypolls Sammi Todd (@hollypolls) reported

    @virginmedia Hi, thanks for replying. The connection just stops intermittently. Rebooting the hub so many times. Infuriating for my son during his game of FIFA . Very slow if a family member is on a FaceTime call. Engineer came out did something to the hub and it’s been terrible ever since

  • _SteveBotham ⭐️Steve Botham (@_SteveBotham) reported

    @virginmedia After midnight and Virgin Media cable is still down for the third time in four days. It isn’t very good is it?

  • simsimbol Pravin Khatri (@simsimbol) reported

    @virginmedia Thanks to Virgin Media I was calling Virgin Media for 2 months and my tweets and post on turstpiot to fix Sony SAB TV channel Number 807 I hope Virgin Media going pay me. For lost of service?

  • Hcoker23 Harry Coker (@Hcoker23) reported

    Can anyone advise who the most reliable internet provider is? Can’t carry on with @virginmedia anymore. Has the best speeds, is the most expensive but never works so wats the point