Virgin Media Outage Report in Walkden, City and Borough of Salford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Walkden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walkden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Walkden, City and Borough of Salford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Bury, Warrington, Wigan, Bolton, Sale, Rochdale, Oldham, Stockport, Rossendale District and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Salford |
Internet | |
| Bury |
Wi-fi | |
| Warrington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Walkden, England
Latest outage, problems and issue reports in Walkden and nearby locations:
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Bradley Smith
(@OldhamBradd) reported
from
Oldham, England
@SonicDalek @virginmedia Same mate no discounts and I've been a customer (first with mobile) donkeys years too. The guy at a stand said cancel and put it in your wife's name, then a month later rejoin
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia Considering my router is a 1gbps it shouldn't be an issue. However even with wired it'll vary between 15mbps and 110mbps. However our average over a month is 53.6mbps, which is less than half the speed we pay for 😳.
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Matt Goddard
(@GodHesHard2) reported
from
Stockport, England
@virginmedia absolute terrible customer service. Not only did it take 50 minutes to get through, they then cut me off so had to wait another 30 mins. 12 years of loyalty and all you could offer was £5 discount! Good bye Virgin, hello Sky 👋
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AdoptiveCuban
(@MaksymMarcial) reported
from
Oldham, England
@stewart_me @virginmedia I wouldn't bother if I were you. I got through after 90 mins to be told there systems were down till approx 5pm and to ring back then. Hope this helps.
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Butterscotch But Christmas ❄ 🏳️⚧️
(@ButterscotchDe6) reported
from
Salford, England
@virginmedia stop artificially dropping my bandwidth youre *************** at this point 1 Mbps up and 20 down is not ok
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kurtabove
(@bluemoonkurt) reported
from
Salford, England
After spending hours on hold (at least 4 today)and being cut off.i wonder if @virginmedia could explain to me how I cancel my contract with them?it honestly looks like writing a letter would be quicker..absolute joke
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia I have your smart hub 3, or as I like to call it the dumb dumb 3000. (It's struggles to broadcast a decent connection around a 2 bed flat, so it's been banished to modem mode. (Honestly, it's the worst router ive ever dealt with) 😳
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia Yeah, I've done all that (I'm a techy) it's why it's in modem mode and replaced with a capable router. The issue isnt the equipment it's the connection. Without the hub3 I can run upto 900Mbps download and 240mbps upload.
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia LS, I have and do regularly when ever it seems slow. It varies from 12mbps download to a maximum of 110mbps. However the monthly average is under 60mbps. Which falls well short of my guaranteed speed.
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Kate Cusack
(@thekatecusack) reported
from
Sale, England
@virginmedia can you please tell me why I have been sent a letter of a price increase when I literally signed upto a new contract last month?! Currently been on hold for over 45 minutes..your customer service really does leave a lot to be desired. How do I get to speak 2 a human?
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Kate Cusack
(@thekatecusack) reported
from
Sale, England
@virginmedia Yes after waiting almost an hour..... It turns out the price increase doesn't apply to me as was stated in the letter......it's an hour I will never get back! Maybe @virginmedia need to be more careful about who they are sending these letters out to.....
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Manchester, England
@virginmedia I was told that if I have 3 technical issues in 30 DAYS that I could leave without penalty. I currently have a 14 day cooling off period. I'll be checking the small print (App N I believe) VERY carefully.
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia I've woken up to no Internet service at all, again
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John E. Coxon
(@johncoxonmedia) reported
from
Salford, England
@CllrJWarmisham @virginmedia Customer service has gone out the window since they were taken over. Totally complacent and purely profit led. Nightmare trying to get to speak to anyone too.
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Si 🦊 🐝🐝 🇮🇪 🏳️🌈🇬🇧🇪🇺
(@LordFoxx75) reported
from
Manchester, England
@virginmedia Broadband and TV down….I need to work at home….sort it out
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Moore AccountancySid
(@SidMooreManc) reported
from
Sale, England
@virginmedia My app says we are. However I can not click through to how we get service updates
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Butterscotch But Christmas ❄ 🏳️⚧️
(@ButterscotchDe6) reported
from
Salford, England
@virginmedia It's been gradually going down each month for the last year. To clarify all the devices I've used for tests are wireless however that does not excuse week long drops in the Kb ranges
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TheAspiLawStudent
(@LawAspi) reported
from
Chorley, England
@virginmedia @JTCHANGINGBIZ Whilst they provide a marginally better speeds than competitors their customer service is just non existent, until you say you're leaving..
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kurtabove
(@bluemoonkurt) reported
from
Salford, England
@virginmedia ..how is it possible to contact you to inform you I don't wish to renew my contract?your phone line hangs up.cant do it online....some help would be great..
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Bradley Smith
(@OldhamBradd) reported
from
Oldham, England
Problems with @virginmedia anyone? #Manchester
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Wylie
(@RWileECoyote) reported
@virginmedia Sorry, this is an ongoing issue on our street, no point doing the tests now as its working. We are all experiencing this at random times. A few of us have tried doing this before and it just says its fine... We pay alot for the services and it is an ongoing issue.
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Sandi Gardner
(@Andra1970Alex) reported
@virginmedia utter joke iv been on fone twice today first for over an hour then was put on hold for 15mins then cut off!!! And now im back on hold again 15mins down the line all over a cockup regarding virgin mobile!!!
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Gemma
(@gemma_brown83) reported
@virginmedia We have another engineer booked this Friday as the last two couldn’t figure it out after checking cables and replacing the hub. Customer service has been awful, I feel like we’re going around in circles and complaints keep being closed with ‘an apology’.
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Sumzy82
(@sumzy82) reported
@virginmedia How will you be able to help without contacting me??
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Danny Gregson
(@celticnord932) reported
@virginmedia The engineer who was here yesterday left their number incase this happened and I’ve notified them of the outage and they’ve said they’ll come this afternoon.
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Danny Gregson
(@celticnord932) reported
@virginmedia Correction no he has not fixed the issue as my whole internet has gone down Again!
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Sarah Byrne 💙
(@sorcha_b) reported
from
Plymouth, England
@virginmedia ‘moving is stressful’ - I can’t get your service in my new building but none of your team want to accept that...I’ve wasted hours following your rules for cancellation, does the training manual says ‘break them psychologically’...they’ll just give up?
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Danny Gregson
(@celticnord932) reported
@virginmedia I’ve run the test and it’s saying no issues but now I have no wifi symbol or 2 arrows just the white light on the hub
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DJ@☀️PAA
(@DJDeshi) reported
@virginmedia I have called more than 15 times, they transfer to Technical to Customer Service to Sales and disconnect calls deliberately. Talking to UK, India, Indonesia, UK. Simple solution , replace ther Router Hub but they dont want to.
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Paul Johnson
(@Johnson_1488) reported
@AJ3 Let me guess it was virgin media lol virgin media feels watered down, brilliant for downloading files but poor for playing online and streaming/pc web browser open.