Virgin Media Outage Report in Walkden, City and Borough of Salford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Walkden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walkden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Walkden, City and Borough of Salford, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Manchester, Warrington, Oldham, Salford, Bury, Rochdale, Rossendale District, Wigan, Stockport, Altrincham, Sale and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
||
| Manchester |
Internet | |
| Warrington |
Internet | |
| Bolton |
Internet | |
| Manchester |
Internet | |
| Bolton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Walkden, England
Latest outage, problems and issue reports in Walkden and nearby locations:
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Katy Molyneux
(@boardchik) reported
from
Standish, England
@virginmedia my internet/tele are not working! Second time in the space of a few weeks
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Lucinda Duffy
(@lucindaduffy12) reported
from
Newton-le-Willows, England
@virginmedia Thanks Anthony did arrive but very late and well after our 'slot' - he was under the impression customer services would have let us know? Such a shame to have had to complain, as he was so efficient and sorted things for us. Communication is key though!
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@NOWHelpTeam awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless
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Alexx 🏳️🌈
(@AlexxTheTiger) reported
from
Stockport, England
@virginmedia Not really, I checked your system on my virgin media page and it reports no problems on the area, I already restarted and rested my modem, more then once time
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Simon Manning
(@SiManM20) reported
from
Manchester, England
Anyone else on @virginmedia getting that weekly thing when their internet collapses again on a Sunday night? I’ve asked them repeatedly and they deny it but it’s a weekly outage like clockwork #VMSundayOutage
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Stephen Joyce
(@SteJoycey10) reported
from
Haydock, England
@virginmedia paid £27 and the fight is ******* freezing wtf
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☺johnshere
(@john_taxi) reported
from
Leigh, England
@virginmedia We spend over £150 per month...We need help with our Virgin mobile account...The guy in India doesn't seem to understand
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@NOWTV awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless
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Fatbelly 🇪🇺 💙💛
(@Fatbelly57) reported
from
Warrington, England
@virginmedia Yes. I've checked the service status yesterday and twice today. I have screenshoted the result in my earlier tweet on this thread. What do I do now?
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Fatbelly 🇪🇺 💙💛
(@Fatbelly57) reported
from
Warrington, England
@virginmedia Hi John, I did that yesterday & the result was Virgin booked an engineer to attend Monday. However you texted this morning saying due to issues you had to cancel the Engineers visit that was booked for Monday. No further update or comms were given. What do we do? PLEASE HELP
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Fatbelly 🇪🇺 💙💛
(@Fatbelly57) reported
from
Warrington, England
@virginmedia Done that and it says no known issues. Why have you cancelled our engineer visit tomorrow. Please help
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Katy Molyneux
(@boardchik) reported
from
Standish, England
@virginmedia Internet is down again!!! I don’t need this when working from home! And before you ask I have done every step you ask us to do!!
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Alexx 🏳️🌈
(@AlexxTheTiger) reported
from
Stockport, England
@virginmedia But that costumer service was abysmal, the person took ages to reply, and when it did, tried to sell me the same internet package I have for more than what I pay currently even...I don't want to have to upgrade my package to "fix" my internet, I just want the speeds I hired
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John E. Coxon
(@johncoxonmedia) reported
from
Salford, England
@virginmedia Hi. Have reported to you here that independent engineer confirmed my connection is OK but hub 3 is faulty & needs replacing. You advised phone 150 again to book engineer. Your system does not enable that just offers fault trouble shoot txt message.
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Stephen Joyce
(@SteJoycey10) reported
from
Haydock, England
@virginmedia Yeh if I want to sit in a queue for hours then get through to someone with no really English language skills! Virgin great when it works and awful if you ever have a problem ! Why don’t you call me?
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@NOW awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless
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(((Greg Barnes)))
(@GregBarnes2) reported
from
Urmston, England
@virginmedia Once again my sim card isn’t working. Please don’t ask me to call the service centre, I’ve tried and haven’t got that long to live. Happy to email you details if you give me an address.
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Fatbelly 🇪🇺 💙💛
(@Fatbelly57) reported
from
Warrington, England
@virginmedia Hi Guy's, we've had no broadband for 36 hours now and you've just text to say you've had to cancel our engineer call tomorrow! What's going on? No broadband and no communication
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Andy Collier
(@andy4321) reported
from
Stockport, England
I'd never switch broadband to @virginmedia after hearing about their unfair charges on @joelycett #virginmedia
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Mark Roberts
(@markroberts0007) reported
from
Salford, England
@virginmedia hi there, we’ve had internet issues since we went to sleep last night. We live in m30. There is a flashing green light on the box, I’ve been on your website to try and reset the box etc. Have you any idea what’s going on?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Aron
(@AronT_AVFC) reported
@virginmedia If I turn parental controls off it does work. But parental controls have been on for years and never caused this issue before.
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Mrs T, aka KT #ATYCLB
(@U2justmeKT) reported
@ColinJMorgan I'm with @virginmedia and I'm not having any problems. Will let you know if that changes. Xktx
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✨♥️🌼 Nikki 🌼♥️✨
(@littlenikkijp83) reported
Internet to work, I have a RING doorbell thst hasn't worked since 1am due to no Internet. Guy told me on phone that there are issues in my area and lots of people have no Virgin media services.... please sort this out, I can't work, have no security on my property, in an....
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Colin Morgan
(@ColinJMorgan) reported
Anybody else having problems with Gifs and Videos on Twitter since yesterday? On my iPad and J’s Samsung tablet now. App and browser. Everything else works. Seems to be related to Virgin Media as fine on my Business PC which is connected over BT Broadband.
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lesley watt
(@lcwatt07) reported
@virginmedia yet again, TV froze and turned off. Restarted tivo box but still not restarting. Nearly a daily occurance now and your staff weren't much help on the phone
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mu🅱️z‼️
(@NoSwearingHere7) reported
@virginmedia the problem has been identified, surely you can fix it, yeah?
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Kathryn
(@kath_u22) reported
@virginmedia We now have an engineer booked in after having to call you back again however we still have not received a call back from the manager as promised as there is a large list of complaints ongoing. This has now been promised twice to us and just adds to the ongoing issues
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James Tomlinson 💙
(@jamestoml1) reported
Hi @virginmedia it's proving quite difficult to cancel an install after a house move. Can you help?
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Simon Hancock
(@simonhancock_uk) reported
@Ponty100mph @virginmedia If they had originally installed when they were supposed to, would you have met the minimum period obligation? If it was entirely VM's fault that the start of your contract was delayed, it looks pretty poor for them to impose minimum term penalties.
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Alison
(@alison_coole) reported
@virginmedia The broadband seems ok but this is extremely annoying 3 times in one week !! How long is it expected to take to rectify the Twitter issue as it’s now over 24 hours ?