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Virgin Media

Virgin Media Outage Report in Walkden, City and Borough of Salford, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Walkden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walkden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Walkden, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Wigan, Bolton, Warrington, Chorley, Bury, Timperley, Oldham, Rochdale, and Salford.

CityProblem TypeReport Time
Manchester Internet 1 day ago
Manchester Internet 2 days ago
Manchester Internet 2 days ago
Manchester Internet 3 days ago
Manchester Internet 3 days ago
Stockport Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Walkden, England

Latest outage, problems and issue reports in Walkden and nearby locations:

  • MrKarlEdgar
    Karl (@MrKarlEdgar) reported from Stockport, England

    @virginmedia It's over both, if reset my box and it's back on but DEAD SLOW like it barly loads pages

  • LeanintoDesign
    John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @fittdr @virginmedia I'm hearing good things about @Plusnet on the customer service side, but it's the TiVo I'd miss, we are seriously considering @NOWTV broadband and TV as we already use them for sky movies but need to investigate if we (the wife) can watch @emmerdale and @LoveIsland 🤣🤣

  • mdrvideo
    Mike Roberts (@mdrvideo) reported from Newton-le-Willows, England

    Cant access my business website @virginmedia keep hanging up worst customer service ever #virginbroadband #useless

  • Lara__1302
    LaraB (@Lara__1302) reported from Abram, England

    @virginmedia It’s for mine and my daughters mobile. Been going on now for 2 days. Can’t make or receive calls. Been into Virgin store today and they gave me a new sim. But couldn’t help with checking to see if there were issues in my area.

  • Jenniepenny30
    Jennie Roach (@Jenniepenny30) reported from Stockport, England

    @TaraqMahmood @virginmedia Very true, they r awful hence why I left them and now they are holding my refund without any cause 😤

  • jameze1992
    James Marshall (@jameze1992) reported from Oldham, England

    Good grief.. First experience with @virginmedia was like pulling teeth. They'll need to sort their customer service out FAST before other providers catch up with speed 😂😂

  • Tinkerbellkimmy
    KimSmith⛳🧘‍♀️ (@Tinkerbellkimmy) reported from Risley, England

    @virginmedia Hello I spoke to retentions yesterday and my contract is going down to 78.00 something but havent had an email from you with the new details im not having any luck with online chat noone responded

  • LeanintoDesign
    John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland Thanks for the advice both you and @ASBO_Allstar have said a similar thing so I guess it's a negotiation down in price with a new router to fix @virginmedia crap hardware.

  • MikeM0309
    Mike Astro Mckenna (@MikeM0309) reported from Salford, England

    @virginmedia Still the same. Can't sign in on your website.

  • LeanintoDesign
    John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland @ASBO_Allstar I'm on 350 which is great but the router let's it down, the old superhub2 had much better firmware and an easier UI.

  • MikeM0309
    Mike Astro Mckenna (@MikeM0309) reported from Salford, England

    @virginmedia For days now I have been trying to sign in to my account to no avail, so let me say if you have not sorted this problem soon then I will NOT be paying you, I will NOT be contacting you and I will NOT be answering any calls from you. I'm sick and tired of this SHIT.

  • RubbermanPaul
    Paul Barton (@RubbermanPaul) reported from Rochdale, England

    @virginmedia well come home from working away on Friday with a lot of emails to reply to. To discover my router is broken wife phoned up Friday afternoon customer service said they would send one out by Monday shocking service I’m out of contract so will look elsewhere 😡😡😡

  • simon_bell86
    Simon Bell (@simon_bell86) reported from Manchester, England

    @virginmedia Yes I’ve done that several times and there’s never any known issues

  • Aftab147
    Aftab (@Aftab147) reported from Rochdale, England

    @virginmedia Hi do we have a service issue at my postcode OL16 2JJ. Had issues on Tuesday as well.

  • Lara__1302
    LaraB (@Lara__1302) reported from Abram, England

    @virginmedia I haven’t but now that I have a link I will try that. Fingers crossed they will be able to resolve the issue

  • Jenniepenny30
    Jennie Roach (@Jenniepenny30) reported from Stockport, England

    Another awful encounter with @virginmedia on the phone this evening and still none the wiser about my outstanding refund!

  • ImLauraa
    Laura Donnellan (@ImLauraa) reported from Oldham, England

    @virginmedia Well we don’t have a tracking number and we haven’t heard anything back since we returned the faulty phone. We also tried the text messaging service but also takes ages to get a reply.

  • springviewer
    John Edgar (@springviewer) reported from Wigan, England

    @virginmedia not on all channels, I’ve turned the box off and very much doubt I’ll be turning it back on with such a poor service lately

  • simon_bell86
    Simon Bell (@simon_bell86) reported from Manchester, England

    @virginmedia Hi, done a few tests and reset router etc and it’s still the same. Speed drops on Ethernet and wireless. It’s very intermittent though. It can be fine for a couple of hours and then have a few minutes of really slow speeds.

  • Jenniepenny30
    Jennie Roach (@Jenniepenny30) reported from Stockport, England

    @virginmedia No, a complaint has been made

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • summers14
    Andrew Summers (@summers14) reported

    Dear @virginmedia you have just replaced my old TiVo box (2016) with a new hub thing. There was no packaging to send old TiVo box back to be recycled. The call centre was vague if it would happen at all. No live chat to help #help

  • NicoleJonsson
    Nicole Jonsson (@NicoleJonsson) reported

    @ThreeUK Client since 2016, was victim of your data breach which forced me to create a new contract and "renew" it after the GO Roam and now have to pay 2£ a day. Way to treat long term customers. @virginmedia has much better deals, greater communication, customer support. Bye!

  • Yolandae
    Be Kind, Be Creative with food (@Yolandae) reported

    @virginmedia I have checked it but still not working yet reporting that the the broadband is OK

  • tonegode
    Anthony Biddlestone (@tonegode) reported

    @virginmedia I was advised 3-5 working days and then on June 8th, I was advised within 24 hours. Absolutely shocking service

  • SLEast92
    Samantha Louise East (@SLEast92) reported

    @virginmedia No…. The complaint is I have no internet and have had no internet for 2 weeks. The only resolution I am being offered is a billing adjustment. Why am I not being offered for my service to actually be restored?

  • ewan_angus
    Ewan Angus (@ewan_angus) reported

    @virginmedia So.. you dont know anything, nor do the call centre, nor does the website. Only the "field team" who are keeping it a secret? or do not actually exist? Worst customer service I can think of from anyone.

  • tonegode
    Anthony Biddlestone (@tonegode) reported

    @virginmedia Is there a complaints email address as I am getting nowhere with customer services on WhatsApp

  • thelifeoftul
    Tullia (@thelifeoftul) reported from Edinburgh, Scotland

    @virginmedia @virginmedia now your service status is saying there are no issues in the EH7 area yet we’ve received a text that we won’t have wifi yet again till tomorrow morning? Please can you communicate what is going on?

  • Yolandae
    Be Kind, Be Creative with food (@Yolandae) reported

    @virginmedia All tried and still not working!

  • westerby1
    Norma (Stuckasaurus) Roberts (@westerby1) reported from Thornton, England

    @virginmedia I've been checking & used the PSA website to trace the call and, seemingly, it is a number from a Dyson "contact us" website! Now, I did contact Dyson, a couple of months ago, but it was via an 0800 number, so I will contact Dyson to pursue the matter. Thanks for your help, John!