Virgin Media

Virgin Media Outage Report in Walkden, City and Borough of Salford, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Walkden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walkden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Walkden, City and Borough of Salford, England 05/29/2025 19:10

May 29: Problems at Virgin Media

Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Walkden, City and Borough of Salford, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bolton, Bury, Oldham, Wigan, Rossendale District, Warrington, Sale, Salford, Rochdale, Altrincham and Leigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomStockport Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Total Blackout
United KingdomManchester Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Walkden, England

Latest outage, problems and issue reports in Walkden and nearby locations:

  • Conuggy Christine C (@Conuggy) reported from Manchester, England

    @virginmedia hi are there any problems in M11 area I’ve had no internet for a couple of days now and am unable to work from home, Thanks

  • Conuggy Christine C (@Conuggy) reported from Manchester, England

    @virginmedia trouble with internet every other day now for weeks.. unable to work from home boss not happy PLEASE HELP

  • Coultas DC (@Coultas) reported from Manchester, England

    @virginmedia I complained about my data signal on my phone dropping out every couple of minutes over a week ago, it’s still no better and I’ve received no update. Please can you help me with this?

  • forakin Akin Akíntáyọ̀ 🏳️‍🌈 #European (@forakin) reported from Manchester, England

    Dear @virginmedia, I've since Sunday registered at least 10 events of the loss of my broadband service, only Wednesday was problem free because I was not at home. Your portal provides an ETA to resolution only for the service to fail again. What is the problem in Manchester?

  • IamNickRoper Nick Roper (@IamNickRoper) reported from Stockport, England

    @virginmedia hey guys. My loyalty discount was due for renewal and was told to ring in when due now I’m being told different. Wtf?! Then to be told you don’t have a complaints team either. That’s some wedge of bullshit and appalling customer service! Come on now

  • katiem8y Kate McLean (@katiem8y) reported from Poynton, England

    @virginmedia help needed with constant dropping out of internet. Very frustrating

  • WesBooth Wes Booth (@WesBooth) reported from Cheadle Hulme, England

    @virginmedia Ok thank you and in the meantime I'll have to look elsewhere so I am able to watch BT Sport today because Virgin Media can't provide the service I'd like

  • ggfeb62 geoff george (@ggfeb62) reported from Oldham, England

    @BalvinderTV @virginmedia Wait for the price hike ..... Coming soon. I hope you get them to reduce your payment for no service ☹😖😤 Good luck👍🏾

  • forakin Akin Akíntáyọ̀ 🏳️‍🌈 #European (@forakin) reported from Manchester, England

    I've had an unstable to non-working @virginmedia broadband connection in Manchester for about 18 hours. Whilst they are aware of the issue and trying to resolve it, it is untenable that in the era of working from home, a major infrastructure requirement will be down for 24 hours.

  • WesBooth Wes Booth (@WesBooth) reported from Cheadle Hulme, England

    @virginmedia We're not prepared to spend hours on webchat we've wasted enough time this week on the phone and webchat and the tv service is still not working! Awful customer service and we are paying £££££ for a service we can't get!!!

  • geordiemanc70 GeordieManc (@geordiemanc70) reported from Urmston, England

    @virginmedia Diabolical customer service.

  • forakin Akin Akíntáyọ̀ 🏳️‍🌈 #European (@forakin) reported from Manchester, England

    @virginmedia The estimated resolution time according to the Service Status page is 21:05 today. Meanwhile, I have to run a support and test network on mobile phone tethering.

  • KarlTwist Karl Twist (@KarlTwist) reported from Warrington, England

    @virginmedia No account info to login, no mobile sim card and poor broadband speeds. No ownership from anyone I’ve spoken to so far and no clearer if/when issues will be sorted. Where do I stand with cooling off period to cancel?

  • IamNickRoper Nick Roper (@IamNickRoper) reported from Stockport, England

    @virginmedia can you get someone to contact me about Complaint reference: C-2503211445.

  • BenjiMaccers Benji McLoughlin (@BenjiMaccers) reported from Haydock, England

    @virginmedia Your online checker tells me my line is fine. It’s not. There was an outage yesterday, it came back on and now it’s off again. I’ve restarted the hub multiple times.

  • KarlTwist Karl Twist (@KarlTwist) reported from Warrington, England

    @virginmedia Please have somebody contact me, I’ve been with you less than a week and I’ve had nothing but problems. It’s been a shocking early experience

  • forakin Akin Akíntáyọ̀ 🏳️‍🌈 #European (@forakin) reported from Manchester, England

    @virginmedia It appears my broadband and television service have been restored, I hope it remains stable from now on.

  • lynielou72 Lyne (@lynielou72) reported from Warrington, England

    @virginmedia your customer service is shocking, can't get through on a number and been chatting online for over an hour now still no nearer resolution.

  • Ryan_Nixon11 Nixon (@Ryan_Nixon11) reported from Manchester, England

    @virginmedia I have been waiting on an email to come through from you to confirm a payment but have yet to receive it can you help

  • JanineB66963873 Janine Brennan (@JanineB66963873) reported from Salford, England

    @virginmedia down again, line fault since Nov. Internet cuts off between 12/1am every night! Was told it was line check, this morning told I need all new equipment, £151 bills aren't acceptable for this service. I don't want new equipment months on, I'm cancelling.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TraceyDavison Tracey Davison (@TraceyDavison) reported

    @virginmedia This issue has resolved itself. As suspected, it rectified following the clocks going back an hour.

  • thorleysam Sam Thorley (@thorleysam) reported

    @virginmedia Hi, can you help please? Trying to confirm web order CH2001522000 has been cancelled. Placed in June but change of plans and not moving into the property. Received one email back in June advising it couldn't proceed yet, but nothing after (1/2)

  • White2Janice 🎀💜Janice 🍬🌺 (@White2Janice) reported

    @virginmedia Hi my mam had a box put in to keep her phone line last Wednesday. This is now not working so she has no access to a phone. She is 80 years old. This us not good enough.

  • Matt_Dady Matt LE Dad (@Matt_Dady) reported

    @virginmedia Ok all neighbours are reporting a problem with loss of tv and broadband which points to a major fault. Somewhere locally the green box looks ok albeit old and needing painting and no flooding. One thing though it seems it went off when the clocks went back.

  • xluckysharmz Sharmz (@xluckysharmz) reported

    @YodelOnline My wifi box was supposed to arrive yesterday from @virginmedia but it hasn’t arrived. @virginmedia please can you resolve this issue today as I need wifi for tomorrow as I work from home.

  • TommieTammy1 Tommie, Tammy and Maggie (@TommieTammy1) reported

    @virginmedia But then you don't get any of the benefits, imagine being a virgin customer for over 20 years and seeing other people get benefits because they have been a customer for 6 months of virgin and O2. It's a shame you don't treat your long term customers like me the same way

  • erm2urm Urm (@erm2urm) reported

    @virginmedia I can't log onto TV Go app on my new phone. Reset my password and won't accept username. Help!!

  • bethsoanes19 Beth Soanes (@bethsoanes19) reported

    @virginmedia @O2 Except it's been IMPOSSIBLE for me to take advantage of this because my name is down as Beth in one place and Bethany in the other and I apparently am an IMPOSTER and not who I say I am. Absolute nonsense, so fed up of your atrocious customer service as well.

  • andy_drage Andy Drage (@andy_drage) reported

    @virginmedia Yes, there is a known fault and is being fixed, it said this last week too but here we are again! Apparently ‘fixed by 3pm’ but it is a repeat of last weekend where again, I will miss the live showing and recording of my team playing - not sure why I pay so much for this service!

  • Turpinho Darren Turpin (@Turpinho) reported

    @virginmedia Can't get network service on TV - error n27, but no cable is unplugged. Have been through all the automated checks/processes and reboots. The online support just repeats the same steps and invites me to call support, which when provides the same info and doesn't connect to anyone