Virgin Media Outage Report in Walkden, City and Borough of Salford, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Walkden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walkden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Walkden, City and Borough of Salford, England
The most recent Virgin Media outage reports came from the following cities: Warrington, Manchester, Wigan, Salford, Bolton, Sale, Rochdale, Oldham, Bury, Stockport, Rossendale District and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Internet | |
| Manchester |
||
| Wigan |
Internet | |
| Salford |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Walkden, England
Latest outage, problems and issue reports in Walkden and nearby locations:
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia It was affecting the wireless connection on and off for over 6 hrs to the point where I switched wifi off on my phone! I'll not hold my breath for today but I'll certainly be in touch if this problem Carrie's on today!
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John Edgar
(@springviewer) reported
from
Wigan, England
@virginmedia not on all channels, I’ve turned the box off and very much doubt I’ll be turning it back on with such a poor service lately
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Aftab
(@Aftab147) reported
from
Rochdale, England
@virginmedia Hi its regarding broadband, was down most of Tuesday and we are having in and out connection today.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia And another issue. Must be that time of the year when I seem to have numerous problems in a short time span. Now it’s saying incorrect password when trying to join the WiFi network (password hasn’t changed), or it’ll say there’s a connection problem to internet and a red button.
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia There is an issue and it hopefully should be sorted tomorrow.
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Jennie Roach
(@Jenniepenny30) reported
from
Stockport, England
@TaraqMahmood @virginmedia Very true, they r awful hence why I left them and now they are holding my refund without any cause 😤
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James Marshall
(@jameze1992) reported
from
Oldham, England
@virginmedia Just finished a phone call. No engineer until tomorrow which leaves my vulnerable mum without a phone. Completely unacceptable service. Spoke to a manager who wouldn't allow me to take this further.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia That’s not the point, I don’t want credit. I want a reliable service. And this isn’t reliable. My 4G service on my phone is more reliable than my home broadband. That’s not good.
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James Marshall
(@jameze1992) reported
from
Oldham, England
@virginmedia is down again. Literally on the phone every day now
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia I don’t have a landline or a Virgin phone, I don’t want to rack up a huge phonebill calling you to sort out an issue on your side. I’ve now performed a factory reset and still not working. So I’ve ran the broadband test from my Virgin Media page and it says the equipment is off.
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John Edgar
(@springviewer) reported
from
Wigan, England
@virginmedia An engineer is coming out on Friday, suppose I’m going to have to put up with 5 days of poor connection #virginmedia #poorservice
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BBird
(@bizzarebird) reported
from
Bolton, England
@virginmedia But the package I have is old now it doesn't exist. I don't have HD channel for itv2. And pay so much basic phone line and Internet so pay over odds. Price increases on an outdated package. You think 10 years as a customer I could upgrade my package to a current TV one
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia There are some issues with the tv, some channels are completely un watchable, channel 4 HD & +1 for the moment, I will check the rest
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harness68
(@harness68) reported
from
Oldham, England
@virginmedia fantastic most of the channels are not working. To make things worse been waiting 20 mins for customer services on the phone. What a service
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Shaun
(@shaunbentley) reported
from
Atherton, England
@virginmedia I haven’t been able to find a replacement service yet so I need an extension on my end date with you. I’ve been trying to start a chat for 4 hours now.
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Aftab
(@Aftab147) reported
from
Rochdale, England
@virginmedia Hi do we have a service issue at my postcode OL16 2JJ. Had issues on Tuesday as well.
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Mike Astro Mckenna
(@MikeM0309) reported
from
Salford, England
@virginmedia No they wont.... I was on hold for over 3o minutes before someone answered and when he did he said he'd give me a default Password and then he hung up.... wtf. Your customer service and service full stop is an absolute joke!
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Ed
(@pedal_pushin_ed) reported
from
Manchester, England
@virginmedia not working - again. 2nd night in a row. Good job it doesn’t cost a small fortune a month or anything. #shite
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia Ah so now you’ve acknowledged there’s an issue in the area with a fix ETA of nearly 3am. So no broadband all evening. This happened last week too. This isn’t acceptable service levels.
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Jennie Roach
(@Jenniepenny30) reported
from
Stockport, England
@virginmedia No, a complaint has been made
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Trafalgar Law
(@damolastayup) reported
@virginmedia Held the button down till it restarted. Left it for 10-15 mins. Didnt work. Repeat. Didnt work. Now I'm talking to you
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@Rach
(@RashedaZ1) reported
@mouthwaite @virginmedia I had this problem - I ended up switching back to BT
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Yetunde Apena
(@yetamore) reported
@virginmedia Yes I did however, I’ve now received a text that the service visit has been put on hold. I am still not getting service and it appears no engineer will show up on Friday. The booking reference is 26249684. I just need good internet service thats all, after all I’m paying for it.
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Adele Edwin-Lamerton
(@EledaEdwin) reported
@virginmedia Did that and the service status check could not be completed. I’ve had no dial tone for a while now. There is a fault with the line and an engineer needs to come out. Why is it so hard to tell you that?
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Antonio Lopez Bustos
(@alopez_bustos) reported
@virginmedia No, simply swapped the router, checked the connection in the house and the wifi strength. Could not see any issues. It can’t be that difficult
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Soctty123
(@Soctty123) reported
@virginmedia Done that & was told you don't guarantee wifi, only wired connection. Currently working from home & don't have time for any of this. Think my next move will be to call & cancel my Virignmedia contract rather than pay for the privilege of being directed to a public forum for help.
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@ant_917 @virginmedia Was it one of the overseas call centres by any chance? They’re awful - I’ve had to get tech support from them recently and I also got moved from pillar to post.
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Soctty123
(@Soctty123) reported
@laineyelmes @virginmedia Phoned yesterday and was told to hard reset. Since then it's been worse than ever. I'm tempted to check if I've got an old hub to try as never had this problem before other than a very rare outage.
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Tony Reynolds
(@tonyreynolds997) reported
@virginmedia Gave up on my WiFi waiting for contract to expire. Issue today is you returned my DD no idea why and email threatening to remove my discount. Tried 3 times to call you to sort but gave up after over an hour holding. You won’t believe my list of experiences, #watchdog
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Amjid Khan
(@totalkharnage) reported
@virginmedia Answering the phone within 30 seconds but then continually putting me on hold for 20 minutes doesn’t make me feel valued as a customer 😡