Virgin Media Outage Report in Walkden, City and Borough of Salford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Walkden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walkden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Walkden, City and Borough of Salford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Bury, Warrington, Wigan, Bolton, Sale, Rochdale, Oldham, Stockport, Rossendale District and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Salford |
Internet | |
| Bury |
Wi-fi | |
| Warrington |
Internet | |
| Manchester |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Walkden, England
Latest outage, problems and issue reports in Walkden and nearby locations:
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David Monaghan
(@Dave_mona) reported
from
Manchester, England
@virginmedia I was told that due to the error nothing could be done and I won’t be receiving my PS4 I now have to disappoint my two young boys when they get in from school. Not a great service I must admit.
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Abs
(@AbigailOgier) reported
from
Manchester, England
@virginmedia This evening audio description appeared on Dave, but this time we were able to switch it off with no issue (although we hadn't switched it on deliberately)
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colin-loftus
(@loftus2011) reported
from
Middleton, England
@virginmedia your remotes and boxes are shit I need @SkyUK back
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Dan Cross
(@dancross88) reported
from
Salford, England
@virginmedia Hi. My contract start date was the 26.04.19. I received my contract and link to T&C’s on 27.04.19. Cancelling the charges isn’t a resolution when I am not required to pay them. I shouldn’t have been threatened with them in the first place....if I had not quoted your own T&C’s
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Abs
(@AbigailOgier) reported
from
Manchester, England
@virginmedia Not sure - we gave up and watched the football instead with the plan of trying catch up! Will try the reboot if all else fails but wasn't sure if it were a wider problem as it was only that one programme...
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Usman
(@uah9) reported
from
Manchester, England
@virginmedia @Saurav Wow this is really bad, I would definitely report this to watchdog. Unacceptable
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Shaunna
(@tiny_mischief) reported
from
Risley, England
@FreelanceFee @virginmedia Oh don’t get me started on them. Relentless issues. But I’ve learnt if you kick up enough fuss on social media they’ll do anything to shut up you
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Chris Phelps
(@ChrisPhelps78) reported
from
Urmston, England
@virginmedia guys virgin is down M41 manchester useless don’t give me restate the router I work in the industry. 350meg is worse than 200 that’s with boosters and poweline adapters #virginmedia
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talia
(@taliashan) reported
from
Manchester, England
@virginmedia is so so crap and has the audacity to be the most expensive
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David Monaghan
(@Dave_mona) reported
from
Walkden, England
So after being told by the customer service guy at @virginmedia I would receive a free PS4 I have had to make a complaint only find out I was put on the incorrect contract that didn’t include a PS4. 😡@richardbranson i should of stayed with @SkyUK
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Chris Phelps
(@ChrisPhelps78) reported
from
Urmston, England
@virginmedia so you have deleted my tweet about the shocking service in the M41 Manchester Area great customer service to a 14 year customer. 350meg is worse than 200. I want a refund and not a joker telling me to reset my router #virginmedia
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Anthony Maxwell
(@WellMax81) reported
from
Sale, England
All ready to start streaming and virgin media once again decides to take a day off. Jesus Christ man. I pay £58 a month just for broadband. I’m seriously considering dropping this piece of shit company and going to sky.
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Juicy_Jade
(@Jade_Juicy) reported
from
Salford, England
@virginmedia Just finished talking to CS. They made some changes , i should monitor my connection for 24 h and this should in theory be fixed. Will update tomorrow. Thank you for trying to help Ann.
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Ana Stewart
(@withloveanax) reported
from
Sale, England
Imagine @virginmedia fitting your WiFi and the engineer hits a gas pipe. Then @BritishGas arrives to fix the gas pipe and hits a water pipe. Imagine having to chase VM to speak to a supervisor and still 4 days later no call back! Shocking!
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Dan Cross
(@dancross88) reported
from
Haydock, England
Absolutely disgusted with the poor customer service and attitude of ‘Stefan’ from @virginmedia - rude, unhelpful and decided to end the call by hanging up instead of following my request to speak to a manager.
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Andrew Sweeney
(@sween007) reported
from
Walkden, England
@virginmedia @RAWKnights7 I am sick of the Broadband dropping, supposed to be on 100 super fast fibre, but it slows down all the time, thinking of leaving for another provider
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Shaunna
(@tiny_mischief) reported
from
Risley, England
@virginmedia Nothing so far but our WiFi went down not so long ago, you upgrade us. Our box never turned up then there was a problem in the area (forever reoccurring) which wouldn’t be fixed for several days. Not good when you run a business from home
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Oggy The Ghost
(@OggyGhost) reported
from
Stockport, England
@virginmedia WTF is going on with the broadband again ........
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Amy Hughes
(@Amymariehughes1) reported
from
Walkden, England
I hate @TalkTalk so much. I wish @virginmedia didn't cost so much.. at least they don't put the phone down on people when their customers want to speak to the manager!!! FUMING!!!!
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GEORGIA CRUSE
(@georgiacruse_) reported
from
Manchester, England
No joke @virginmedia WiFi goes down about 3 times a week
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Black 🏴🇺🇦
(@boysie_cb) reported
@virginmedia Service status now showing correctly as issues in the area. Looks like it won't be back up until 4pm.
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Dean Hermitage
(@HermitageDean) reported
@virginmedia is there a wider broadband outage in CM2? I have checked all cables, restarted, used a wired connection etc etc. Signal but no internet connection.
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Alex Serrano 🇺🇦
(@AlexSerrano92) reported
@virginmedia I received the 'Quick Start' box on Saturday, 5 days, 8 phone calls and 6 promises later I still have no Wifi. I have lost all confidence with the helpdesk teams and am very close to cancelling and starting again with another provider. Please help!!!
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Alex Serrano 🇺🇦
(@AlexSerrano92) reported
@virginmedia Box working, can connect to the box on any device but no signal being sent through so Wifi not working. Been told multiple times it is due to previous owners account needing deactivating and then mine activating, but still nothing!
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Tony Blacker
(@tblacker7) reported
@virginmedia Thanks, CF have emailed back to say a supervisor will be visiting the site this morning. I understand residents have already let your teams know the issue has recurred but if you are able to co-ordinate a swift repair it would be hugely appreciated. Location is IP2 9YB
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Sarah-Louise Wilkinson
(@Sarahlw_95) reported
from
New Marske, England
@virginmedia is it normal practice for your employees to shout at customers down the phone and then hang up?
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Robert
(@Rocontop) reported
@virginmedia I’m not concerned about the speeds being delivered to the hub, I’m concerned about the lack of speeds being delivered to my devices which is the service I am paying for.
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Fi Harrison
(@fia_127) reported
@virginmedia How come my Internet stops working every morning for a week and then work in the late/afternoon evenings? Yet your solution is my Hub isn't working properly! And your app seems to have deleted my appointment with an engineer!
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KT🍒
(@budgie1001) reported
@virginmedia my parents land line, wifi and home phone have cut out AGAIN. This is constantly happening. The helpline says there is a known problem, your status checker says there isnt. This is constant, no apologies - no compensation. Please help.
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Bec McLeish
(@Becsicola) reported
@virginmedia Well that's a very different response to last week. Inconsistent customer service as always. I dont get paid if I don't work. I cant work without WiFi.