Virgin Media Outage Report in Walkden, City and Borough of Salford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Walkden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walkden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Walkden, City and Borough of Salford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Wigan, Oldham, Stockport, Rochdale, Rossendale District, Warrington, Altrincham, Cheadle, Leigh, Sale, Bury, Salford and Newton-le-Willows.
City | Problem Type | Report Time |
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Internet | ||
Wi-fi | ||
Internet | ||
Total Blackout | ||
TV |
Community Discussion
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Virgin Media Issues Reports Near Walkden, England
Latest outage, problems and issue reports in Walkden and nearby locations:
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Dave Garside❤️🇾🇪🏴⚽️⛳️🎸 (@DaveGarside) reported from Manchester, England
@virginmedia Yes there are and there were all 3 times. Currently 4.00pm estimated to be fixed but that’s my Saturday pretty much gone without any service
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John Wren (@WrenJohn) reported from Oldham, England
@virginmedia told by them today that problems with “catch up” service not something that was paid for so in effect had to put up with the poor performance, in the end offered a tenner! Perhaps there is a better solution, ie get rid of them & get someone who cares 🖕
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Fatbelly 🇪🇺 💙💛 (@Fatbelly57) reported from Warrington, England
@virginmedia Hi Guy's, we've had no broadband for 36 hours now and you've just text to say you've had to cancel our engineer call tomorrow! What's going on? No broadband and no communication
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☺johnshere (@john_taxi) reported from Leigh, England
@virginmedia We spend over £150 per month...We need help with our Virgin mobile account...The guy in India doesn't seem to understand
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Fatbelly 🇪🇺 💙💛 (@Fatbelly57) reported from Warrington, England
@virginmedia Done that and it says no known issues. Why have you cancelled our engineer visit tomorrow. Please help
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Neil Cocker (@NellyOcker) reported from Urmston, England
@virginmedia I can never get to speak to someone who fully understands me because all your call centres are now sourced overseas.I need a Manager to ring me ASAP please. Not happy whatsoever how I’ve been treated it’s not acceptable to be treated with ill manners 😡
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Alexx 🏳️🌈 (@AlexxTheTiger) reported from Stockport, England
@virginmedia But that costumer service was abysmal, the person took ages to reply, and when it did, tried to sell me the same internet package I have for more than what I pay currently even...I don't want to have to upgrade my package to "fix" my internet, I just want the speeds I hired
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Alexx 🏳️🌈 (@AlexxTheTiger) reported from Stockport, England
I never been so mistreated by @virginmedia like I was today, the staff on the live chat literally "hang up" on me mid support... absolutely gutted, saved all the conversation and I will seek citizens advice over this, that is no way of treating a 6+ years costumer
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John Wren (@WrenJohn) reported from Oldham, England
@virginmedia Told yesterday that it is a local problem due to be resolved by 12th August, however that seems to be a standard reply which is now becoming tiresome. We have to wonder if @virginmedia have fallen back in the hi tech department & that we should move on to a more reliable provider
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Steve Day (@neyo) reported from Manchester, England
@Netflixhelps I haven’t but I’ve streamed it via Virgin Media and EE’s mobile network, so it feels it’s not likely to be that? Can you or someone on the team try streaming it on iOS and letting me know if it works?
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Fatbelly 🇪🇺 💙💛 (@Fatbelly57) reported from Warrington, England
@virginmedia Hi John, I did that yesterday & the result was Virgin booked an engineer to attend Monday. However you texted this morning saying due to issues you had to cancel the Engineers visit that was booked for Monday. No further update or comms were given. What do we do? PLEASE HELP
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Neil Cocker (@NellyOcker) reported from Urmston, England
@virginmedia I’ve been with Virgin Media now for well over twenty years but I’m not happy with customer services whatsoever especially having the phone put down on me on two occasions ! 😡
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Alexx 🏳️🌈 (@AlexxTheTiger) reported from Stockport, England
@virginmedia Not really, I checked your system on my virgin media page and it reports no problems on the area, I already restarted and rested my modem, more then once time
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(((Greg Barnes))) (@GregBarnes2) reported from Urmston, England
@virginmedia Once again my sim card isn’t working. Please don’t ask me to call the service centre, I’ve tried and haven’t got that long to live. Happy to email you details if you give me an address.
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Neil Cocker (@NellyOcker) reported from Urmston, England
@virginmedia also since my contract inception May I’ve had no 5G or 4G just 3G which is extremely slow when processing fast is needed. Extremely poor & I’m a long standing loyal customer of Virgin Media for over 20 years when it was called Cable Wireless (NTL)😡
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Fatbelly 🇪🇺 💙💛 (@Fatbelly57) reported from Warrington, England
@virginmedia Yes. I've checked the service status yesterday and twice today. I have screenshoted the result in my earlier tweet on this thread. What do I do now?
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Neil Cocker (@NellyOcker) reported from Urmston, England
@virginmedia so much for Virgin Media to ring me yesterday Friday 6th Aug over three complaints. Phone call from Customer Services never came to fruition .. Not a happy chappie 😳😡
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Moira McLoughlin 💙 (@levylass) reported from Manchester, England
@virginmedia seriously getting fed up with your service why do I have to sit on top of a box connected to TV to get any internet when working at home & office on 2nd floor ?? Rung 3 times same old guff pull the plug out 🤬🤬
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John Wren (@WrenJohn) reported from Oldham, England
So many problems @virginmedia this year, poor system, poor WiFI, poor connections, poor customer service, all seem to be continually getting worse as does the response to complaints. Anyone else putting up with this poor quality? @skytv looking a clear future prospect
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Lucinda Duffy (@lucindaduffy12) reported from Newton-le-Willows, England
@virginmedia Thanks Anthony did arrive but very late and well after our 'slot' - he was under the impression customer services would have let us know? Such a shame to have had to complain, as he was so efficient and sorted things for us. Communication is key though!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Morris (@Sean_Morris2) reported
@virginmedia Yes I have after this money has been taken out and left me with nothing to live on. I would like to cancel my services!
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Gavin Hannon (@GavinHannon56) reported
@virginmedia No it’s all 3 virgin media boxes. 3 different tv’s. All channel’s. Never an issue until I got virgin. Had sky for a long time with no issues.
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JoeFisherrrrrrr (@Jo3Fisherrrrr) reported
@atetoomanymars @virginmedia Don’t blame you! I’ve had them 18 months ago then left for Sky due to them constantly going down and having poor WiFi. I stupidly decided to go back, what a mistake that was!
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Lucy McGrother (@LucyMcGrother) reported
@virginmedia No never got sent it despite messages from vm saying it as due yesterday
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JoeFisherrrrrrr (@Jo3Fisherrrrr) reported
@virginmedia You should be paying me to stay! Your service didn’t go live to begin with and required an engineer and 2 weeks later it’s down and has been since 7am. How is anyone suppose to work from home when the basics of an internet connection cannot be provided?
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David Churchill (@DavidCh05623384) reported
@virginmedia I don’t want to give you my personal details on this public platform, but you have them so why can’t you pass this on to somehow can help me if you are unable to?
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Jo-Anne welsh (@BOPjo_anne) reported
@virginmedia No - currently you are saying problem is both in local area and that there is no problem
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Dave Long (@DaveLon20740523) reported
@virginmedia It's just gone down again. Approximately the same time as yesterday. This is not what I expected from Virgin. ☹
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David Churchill (@DavidCh05623384) reported
@virginmedia Ok I completely understand that you have been trained not to help and that this is out of your control, we are wasting each other’s time and this is clearly a stalling tactic to not refund me as promised and just waste more of my time.
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Si458 (@si458) reported
@virginmedia who do we speak to about moving our services to a brand new built house which has no virgin cables installed but virgin cables down the street? Also no postal address yet assigned by royal mail