Virgin Media Outage Report in Walkden, City and Borough of Salford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Walkden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walkden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Walkden, City and Borough of Salford, England
The most recent Virgin Media outage reports came from the following cities: Wigan, Manchester, Warrington, Bolton, Oldham, Rochdale, Salford, Stockport, Cheadle, Sale, Bury, Altrincham and Littleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Total Blackout | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Warrington |
Internet | |
| Manchester |
Wi-fi | |
| Bolton |
TV |
Community Discussion
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Virgin Media Issues Reports Near Walkden, England
Latest outage, problems and issue reports in Walkden and nearby locations:
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Elisa Narborough
(@elisanarbs) reported
from
Warrington, England
@virginmedia no internet for two hours now: Wifi light green and base light is flashing green, service status in wa1 area said no known issues, please help!
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kimberley Goodinson
(@Kimbow21) reported
from
Bolton, England
@virginmedia I’m disgusted I’ve been a customer for 15 years and more . You’ve put the price up by £20. The very unhelpful person on the phone offered me a £2 discount . Disgusting back to Sky .
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
So that’s @virginmedia cancelled off and their poor effort at a service. I had more reliable service with dial-up! Now signed up with @SkyUK and hoping they can at least provide me internet that I can use for a day without it going off constantly.
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knowmadiqx2x
(@knowmadiqx2x) reported
from
Manchester, England
Second weekend on the trot #virginmedia broadband down in south Manchester #virginmediabroadbandblues
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Darren Thomas
(@DagsJT) reported
from
Cuerdley, England
Aaaaand @virginmedia broadband is down again. Useless.
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claire kenyon
(@clk_85) reported
from
Manchester, England
@virginmedia I haven’t yet unfortunately we are still in contract with sky- but after their recent diabolical customer service, we will be in touch once our contract ends
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Be Strong Daz
(@BeStrongBolton) reported
from
Bolton, England
@virginmedia an absolute shambles broadband service for the last 3 weeks and not scheduled to be fixed until 9th Sept 2019.
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Graham Edgington
(@GrahamEdgington) reported
from
Bolton, England
@virginmedia My Mother in law recently went into care with the late stages of Alzheimers and as power of attorney of her affairs I have tried to cancel her phone contract however your customers service did not want to know. They marked the file closed and said I would 1/3
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Laura
(@LauraR1707) reported
from
Bury, England
@virginmedia Yes the service page says there’s no fault but when I ring 150 it says there is a fault - confused🤔
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
30 mins on hold to @virginmedia so far. Absolutely awful customer service. Again.
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Graham Edgington
(@GrahamEdgington) reported
from
Bolton, England
@virginmedia receive a final account for £63 and that would be the end of things. The final account never arrived however the outstanding account has been passed to BPOB collections who bumped it up to £269.96. I have paid the account off, so sincerely hope that Mr Branson 1/3
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John Edgar
(@springviewer) reported
from
Wigan, England
@virginmedia As per usual there’ll be no problems in the area, I’ll get told to unplug the box, then you’ll book an engineer for about 5days time, meanwhile the problem magically disappears #badservice
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Darren Thomas
(@DagsJT) reported
from
Cuerdley, England
@virginmedia Internet gone again. Second time today. Bottom light goes white and starts flashing, then green and flashing. Then the arrows light up green and flash. I can’t get 24 hours out of this service. This isn’t what I pay for and it’s terrible service.
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aisha
(@aish_a_) reported
from
Bolton, England
@virginmedia u sent me a new router like a month ago and this connection is SLOWER than the router that was over 10 years old I’m basically sat on top of it and I’ve never experienced slower WiFi
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Oggy The Ghost
(@OggyGhost) reported
from
Stockport, England
@virginmedia what is going on with the broadband service it went down and wouldn’t connect I hard reset the Hub and it won’t connect at all & keeps resetting itself and starting the reconnecting process again it’s been doing it for half an hour now
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia And this is why I don’t bother calling you for the most part. The service desk where I work are in trouble if customers are on hold for 20 seconds. Virgin are a huge company and can’t afford a call centre where customers don’t have to wait 15 mins (so far) on hold.
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Mrs K E
(@Kimbow21) reported
from
Bolton, England
@virginmedia I’m not bothered now we have left . The guy who answered the phone couldn’t be less interested . Every thing he was saying was on a card . He was very un professional and didn’t understand English fully . So he can’t be bothered to help I can’t be bothered .
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Guy Rushworth
(@dreadedwhisky) reported
from
Manchester, England
After 48+ hours I’m still without any phone service. Despite being in contact with customer support at @virginmedia for over 48 hours. Had to buy a temporary @EE SIM card in the end. Fed up and frustrated to say the least.
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aisha
(@aish_a_) reported
from
Bolton, England
Virgin media is so ******* SHIT sick of this life
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia You could at least have an option to call back customers rather than keeping them on hold. Again, this is really poor customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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samsonovphotoart
(@sonyaphotoart) reported
@virginmedia I also appreciate that it's not your fault that the company you work for and the system for customer service isn't practical, accessible, or working.
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Ruby
(@RubyWaxworm) reported
@Russellg909 @virginmedia British Gas…. Winner of the worst CS title by a mile
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Sharon H
(@HighamSharon) reported
@VMO2News @virginmedia On a contract to pay £56 per month, being getting charged £86, @virginmedia apologised it would be corrected, still not sorted, cannot speak to anyone and been asking for a copy of the telephone calls and contract since May, to no avail. Awful company
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Paris with an e
(@Pariswithane1) reported
@virginmedia It was about poor customer service. A lack of responsiveness and follow through. Failing to live up to your commitments. The irony of this is not lost on me... you?
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RenXIV
(@RenXIV_UK) reported
@DanExert @virginmedia I got a message on my App thing with them 2 days ago said they were planning maintainence on the 6th of October which might disrupt service, not that it'd be any different from it in full working order.
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Jon
(@MrSeriousLEE) reported
@virginmedia internet has been up/down for days now. Technician didn’t attend appointment yesterday either, it’s down now again today. I work from home. This is an essential service to do my job, am I better off with another provider or do you intend delivering a proper service?
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Doctor C
(@oddsvantage) reported
@betangel Yeah I sympathise. Having moved house I've been hanging on the phone for ages for various things to update address info. Special shoutout to Virgin Media for being unbelievably **** - both for the wait time AND for the quality CS rep you end up speaking too.
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ThatFriendlyGuy @ TwitchCon SD ✈️
(@FriendlyGuyTTV) reported
@DanExert @virginmedia Virgin is legitimately the worst, best speeds for the 50% of the time its online
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Jonathon Stratton
(@JonathonStratt1) reported
@virginmedia Use your satellites to help the Iranians get the internet
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Claire Jones
(@ceejay77) reported
@virginmedia I’m keeping an eye but how does that help me with working from home right now. I’m basically twiddling my thumbs as I can’t work….