Virgin Media Outage Report in Walkden, City and Borough of Salford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Walkden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walkden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Walkden, City and Borough of Salford, England
The most recent Virgin Media outage reports came from the following cities: Bury, Warrington, Manchester, Wigan, Salford, Bolton, Sale, Rochdale, Oldham, Stockport, Rossendale District and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Bury |
Wi-fi | |
| Warrington |
Internet | |
| Manchester |
||
| Wigan |
Internet | |
| Salford |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Walkden, England
Latest outage, problems and issue reports in Walkden and nearby locations:
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.
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johnsonhomes
(@johnsonhomes2) reported
from
Sale, England
@virginmedia If that was the only issue than yes that would be the logical next step. But as you’ll see from the previous tweets and email sent on Wednesday it isn’t. All the issues need dealing with in the round or otherwise I’ll have to cancel and go back to sky.
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johnsonhomes
(@johnsonhomes2) reported
from
Sale, England
@virginmedia The guy I spoke to at VM yesterday said that she wouldn’t be eligible for a “disabled” phone line to be installed because it wasn’t claimed when they dug the front garden up 18 months ago. We were never given this as an option at the time, if we had we would have insisted on it.
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Adam🍺
(@MCR_ADM) reported
from
Stockport, England
@virginmedia No they’re helping. But it’s VERYYYY slow. But almost there.
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia As I say. I don't like publicly shaming a company that was once good. But your customer service is an absolute disgrace
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Adam🍺
(@MCR_ADM) reported
from
Stockport, England
Been on a live chat to Virgin Media since 9:30. WFH joys. Not much work has been done. But got my bill down. #CozzieLivs.
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Paul Regent
(@PaulRegent1) reported
from
Bolton, England
@virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!
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SLT4K 👨🏻💻 🇬🇧
(@Slt4K) reported
from
Urmston, England
@virginmedia / Super disappointed after calling to renew my contract and as an existing customer you can’t offer anything half as good as a new customer. Shocking customer retention strategy 🤯
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Laser Lux, Wigan.
(@TheWiganParky) reported
from
Haydock, England
@virginmedia If my bill went down with my speed, I wouldn't mind.
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@bluecitygirl232 @virginmedia I had the same issue with them in December always down not reliable couldn’t WFH so binned them off went to BT and fingers crossed not had an issue to date
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Nathan Talbot
(@nathantalbot) reported
from
Urmston, England
(Test) Is anyone experiencing a virgin media Internet outage in B9?
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Nathan Talbot
(@nathantalbot) reported
from
Salford, England
Is anyone experiencing a Virgin Media outage in M6 currently? Fibre Broadband is struggling to connect
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Edwin Daniel
(@EdwinDa18453545) reported
from
Stockport, England
@virginmedia @richardbranson @VirginMediaCC unethical practice & worst cust serv.after 50 days of total loss of service and no resolution and taking 52 pounds for that period from me now they are denying compensation as well as refund of monies taken.
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Nathan Talbot
(@nathantalbot) reported
from
Urmston, England
(Test) Is anyone experiencing a virgin media Internet outage in M6?
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johnsonhomes
(@johnsonhomes2) reported
from
Sale, England
@virginmedia Her phone like works at the moment because she has power but not in a power cut. This is one of the issues set out in the email which VM requested I send on Wednesday
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
Every time speak to @virginmedia @Virgin customer service I die a little bit inside #emogirl
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Weirdly even older fan
(@Karamonkey1) reported
from
Manchester, England
@virginmedia And the sum total of welcome texts I received during my 7 night stay in Jamaica was 189. I never moved from the same hotel. I often got 4-8 texts whilst sat at the same restaurant table or in my room. @virginmedia get your act together
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William Connolly
(@WCONNOLLY2512) reported
from
Manchester, England
@beverleyturner @virginmedia Virgin Media had gone ****. Poor broadband, crappie TV channels and half don't even work.
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Anthony Taylor
(@anttaylor23) reported
from
Manchester, England
@virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀
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Laser Lux, Wigan.
(@TheWiganParky) reported
from
Haydock, England
@virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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3lawe
(@ali_attalla) reported
So I just found out today that @virginmedia can extend "we will fix your service in the next 4 days" for the last 6 weeks and because they have given me a timeframe (although completely fake) I still have to pay the bill. #Scum #theives
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Thomas Daniel
(@tomdoode259) reported
@virginmedia sure your speeds are good but not much good when the bloody thing breaks. 3 times I’m the last 4 days we’ve had some sort of problem / outage
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3lawe
(@ali_attalla) reported
@Enudi3 @virginmedia welcome to the club of joining an ISP that does not give you service, your money back, care or even give you good customer service over the phone. the problem is they have good marketing and have tricked the UK in believing they have real internet. we've all fallen for it! :(
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Stoo Parker
(@StuartAParker) reported
@vmbusiness Hi, bad first customer experience straight off the bat. If I can’t register for “My Virgin Media” until my service goes live, perhaps say that in the email you sent inviting me to set it up, or don’t send the email until my service is live. Frustrating failure.
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Nick Votta
(@VottaNick) reported
Businesses offer great deals for potential new customers but fail to recognise long term loyal customers!Give annual discounts & you will gain new business & retain existing customers. You have it all the wrong way round. @VodafoneUK @SkyUK @virginmedia #carinsurance #simple
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Pree
(@itsonlypree) reported
if virgin media goes down on me one more time im actually going to flip my lid
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3lawe
(@ali_attalla) reported
@virginmedia @JustinBeale70 dont fall for that trick. its a 1 hour phone call 59 minutes on hold and 1 minute where the person on the phone is rude and transfers you to a dead number and it hangs up!
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Greg hook
(@gregarus) reported
@virginmedia I’m trying to make my voice heard with you lot but you never return calls, just constantly rob my partner of £85 a month for something you claim she’s asked for even after admitting a mistake on your behalf!
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3lawe
(@ali_attalla) reported
@virginmedia It's "missable" if you're with virgin. Still waiting for my TV or internet to connect. You need longer than 2 months to fix the issue you supposedly found in January?
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Sam Elrashedy
(@Ielrashedy) reported
@virginmedia What awful service? I can’t cancel my our awful service or get to speak to anyone????!!!