Virgin Media Outage Report in Walkden, City and Borough of Salford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Walkden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walkden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 29: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (17%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Walkden, City and Borough of Salford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bolton, Bury, Oldham, Wigan, Rossendale District, Warrington, Sale, Salford, Rochdale, Altrincham and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Stockport |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Total Blackout | |
| Manchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Walkden, England
Latest outage, problems and issue reports in Walkden and nearby locations:
-
Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia hi are there any problems in M11 area I’ve had no internet for a couple of days now and am unable to work from home, Thanks
-
Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia trouble with internet every other day now for weeks.. unable to work from home boss not happy PLEASE HELP
-
DC
(@Coultas) reported
from
Manchester, England
@virginmedia I complained about my data signal on my phone dropping out every couple of minutes over a week ago, it’s still no better and I’ve received no update. Please can you help me with this?
-
Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
Dear @virginmedia, I've since Sunday registered at least 10 events of the loss of my broadband service, only Wednesday was problem free because I was not at home. Your portal provides an ETA to resolution only for the service to fail again. What is the problem in Manchester?
-
Nick Roper
(@IamNickRoper) reported
from
Stockport, England
@virginmedia hey guys. My loyalty discount was due for renewal and was told to ring in when due now I’m being told different. Wtf?! Then to be told you don’t have a complaints team either. That’s some wedge of bullshit and appalling customer service! Come on now
-
Kate McLean
(@katiem8y) reported
from
Poynton, England
@virginmedia help needed with constant dropping out of internet. Very frustrating
-
Wes Booth
(@WesBooth) reported
from
Cheadle Hulme, England
@virginmedia Ok thank you and in the meantime I'll have to look elsewhere so I am able to watch BT Sport today because Virgin Media can't provide the service I'd like
-
geoff george
(@ggfeb62) reported
from
Oldham, England
@BalvinderTV @virginmedia Wait for the price hike ..... Coming soon. I hope you get them to reduce your payment for no service ☹😖😤 Good luck👍🏾
-
Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
I've had an unstable to non-working @virginmedia broadband connection in Manchester for about 18 hours. Whilst they are aware of the issue and trying to resolve it, it is untenable that in the era of working from home, a major infrastructure requirement will be down for 24 hours.
-
Wes Booth
(@WesBooth) reported
from
Cheadle Hulme, England
@virginmedia We're not prepared to spend hours on webchat we've wasted enough time this week on the phone and webchat and the tv service is still not working! Awful customer service and we are paying £££££ for a service we can't get!!!
-
GeordieManc
(@geordiemanc70) reported
from
Urmston, England
@virginmedia Diabolical customer service.
-
Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
@virginmedia The estimated resolution time according to the Service Status page is 21:05 today. Meanwhile, I have to run a support and test network on mobile phone tethering.
-
Karl Twist
(@KarlTwist) reported
from
Warrington, England
@virginmedia No account info to login, no mobile sim card and poor broadband speeds. No ownership from anyone I’ve spoken to so far and no clearer if/when issues will be sorted. Where do I stand with cooling off period to cancel?
-
Nick Roper
(@IamNickRoper) reported
from
Stockport, England
@virginmedia can you get someone to contact me about Complaint reference: C-2503211445.
-
Benji McLoughlin
(@BenjiMaccers) reported
from
Haydock, England
@virginmedia Your online checker tells me my line is fine. It’s not. There was an outage yesterday, it came back on and now it’s off again. I’ve restarted the hub multiple times.
-
Karl Twist
(@KarlTwist) reported
from
Warrington, England
@virginmedia Please have somebody contact me, I’ve been with you less than a week and I’ve had nothing but problems. It’s been a shocking early experience
-
Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
@virginmedia It appears my broadband and television service have been restored, I hope it remains stable from now on.
-
Lyne
(@lynielou72) reported
from
Warrington, England
@virginmedia your customer service is shocking, can't get through on a number and been chatting online for over an hour now still no nearer resolution.
-
Nixon
(@Ryan_Nixon11) reported
from
Manchester, England
@virginmedia I have been waiting on an email to come through from you to confirm a payment but have yet to receive it can you help
-
Janine Brennan
(@JanineB66963873) reported
from
Salford, England
@virginmedia down again, line fault since Nov. Internet cuts off between 12/1am every night! Was told it was line check, this morning told I need all new equipment, £151 bills aren't acceptable for this service. I don't want new equipment months on, I'm cancelling.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Tracey Davison
(@TraceyDavison) reported
@virginmedia This issue has resolved itself. As suspected, it rectified following the clocks going back an hour.
-
Sam Thorley
(@thorleysam) reported
@virginmedia Hi, can you help please? Trying to confirm web order CH2001522000 has been cancelled. Placed in June but change of plans and not moving into the property. Received one email back in June advising it couldn't proceed yet, but nothing after (1/2)
-
🎀💜Janice 🍬🌺
(@White2Janice) reported
@virginmedia Hi my mam had a box put in to keep her phone line last Wednesday. This is now not working so she has no access to a phone. She is 80 years old. This us not good enough.
-
Matt LE Dad
(@Matt_Dady) reported
@virginmedia Ok all neighbours are reporting a problem with loss of tv and broadband which points to a major fault. Somewhere locally the green box looks ok albeit old and needing painting and no flooding. One thing though it seems it went off when the clocks went back.
-
Sharmz
(@xluckysharmz) reported
@YodelOnline My wifi box was supposed to arrive yesterday from @virginmedia but it hasn’t arrived. @virginmedia please can you resolve this issue today as I need wifi for tomorrow as I work from home.
-
Tommie, Tammy and Maggie
(@TommieTammy1) reported
@virginmedia But then you don't get any of the benefits, imagine being a virgin customer for over 20 years and seeing other people get benefits because they have been a customer for 6 months of virgin and O2. It's a shame you don't treat your long term customers like me the same way
-
Urm
(@erm2urm) reported
@virginmedia I can't log onto TV Go app on my new phone. Reset my password and won't accept username. Help!!
-
Beth Soanes
(@bethsoanes19) reported
@virginmedia @O2 Except it's been IMPOSSIBLE for me to take advantage of this because my name is down as Beth in one place and Bethany in the other and I apparently am an IMPOSTER and not who I say I am. Absolute nonsense, so fed up of your atrocious customer service as well.
-
Andy Drage
(@andy_drage) reported
@virginmedia Yes, there is a known fault and is being fixed, it said this last week too but here we are again! Apparently ‘fixed by 3pm’ but it is a repeat of last weekend where again, I will miss the live showing and recording of my team playing - not sure why I pay so much for this service!
-
Darren Turpin
(@Turpinho) reported
@virginmedia Can't get network service on TV - error n27, but no cable is unplugged. Have been through all the automated checks/processes and reboots. The online support just repeats the same steps and invites me to call support, which when provides the same info and doesn't connect to anyone