Virgin Media Outage Report in Rochdale, England
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The latest reports from users having issues in Rochdale come from postal codes OL16, OL12 and OL10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rochdale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rochdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Rochdale, England
The most recent Virgin Media outage reports came from the following cities: Salford, Manchester, Bolton, Rochdale, Oldham, Bury, Burnley, Rossendale District, Accrington, Ashton-under-Lyne and Oswaldtwistle.
| City | Problem Type | Report Time |
|---|---|---|
 Salford |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
||
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Rochdale, England
Latest outage, problems and issue reports in Rochdale and nearby locations:
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Gail (GiGi) Frampton
(@CarlitosGirl) reported
from
Manchester, England
@virginmedia No not really, I need a call or a name I can email. I just need a resolution, can't spend time telling a long story to people who don't have the authority to look at the account and resolve it. Can you do that or can you pass me to someone who can. Please.
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Louise Woodman
(@louise_woodman) reported
from
Oldham, England
@virginmedia we’ve also got no catch up tv etc.. only live tv. Again since Saturday. Tried rebooting but this doesn’t help. No timescale given on the number you gave me and no texts sent to update.
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Sam Tennant
(@Samueltennant) reported
from
Manchester, England
@virginmedia Hi! Follow-up to my prob yesterday, Housemove has been delayed, VM discon 16/09, I've now asked for 1 final mnth. >1hr on phone with 3x outbound call centres yesterday; still not clear if 1) Service will be Reactivated today & 2) will be for one month, not 12/24. Ta!
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Shaun
(@shaunbentley) reported
from
Manchester, England
@virginmedia No clue. Tried escalating a complaint with you about 30 times over the past 2 years and you keep ignoring me.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Will you ever sort your hub 3 from lag, lag, lag, 10 million customers, you prob paid a quid each for this pile of crap hub 3 from China, taking advantage of the sweat shops paying the workers nothing, that is why this router is shite, shite shite!
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liquidBorn
(@liquidborn) reported
from
Burnley, England
@virginmedia broadband has just gone down in BB12, I work completely from home so this is extremely frustrating for me. Please help. Router has been restarted twice.
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Sam Tennant
(@Samueltennant) reported
from
Manchester, England
@virginmedia VERY happy customer for eight years, only disconnecting as not available and new address but the last 24hrs have been a nightmare. The offshore call centres simply seem to have no facility to understand something like this which is off script. 1/2
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Gail (GiGi) Frampton
(@CarlitosGirl) reported
from
Oldham, England
@virginmedia It's pretty much a long story so would be better to talk. New customer on the pay nothing for 3 months deal. My dad was taken seriously ill and given a month to live. I asked to cancel in cooling off period. Emailed, tried to call. Spoke to Rashid the guy on my doorstep. Nothing.
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Gail (GiGi) Frampton
(@CarlitosGirl) reported
from
Oldham, England
@virginmedia I asked Rashid to cancel for me he said he would delay. He didn't. I haven't installed or used and in no state due to a bereavement to sort this out. Even your no reply email service replied to me so I have a date. Don't think I have signed a DD agreement or the contract.
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Dr Neil Entwistle
(@SalfordHydro) reported
from
Salford, England
@virginmedia Ok great, I hope you do as thus far your customer service phone line hasn’t. The engineer hasn’t. The manager I spoke over the telephone hasn’t so you’re my last hope before I’m forced to shop elsewhere
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CLIC SARGENT Charity Golf Day
(@CancerGolf) reported
from
Rochdale, England
Having a right shocking time with @virginmedia customer services. 3 months being overcharged and having to call them on a monthly basis! Still not resolved 🤬 looks like @SkyUK will be getting a new customer.
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Xbox E3 Fans 🎮
(@XboxE3Fans) reported
from
Manchester, England
@aravelle @virginmedia Yikes, that sucks :( I know they’re doing a lot of new areas in and around Manchester so I do hope they’re in your area ASAP! :(
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Louise Woodman
(@louise_woodman) reported
from
Oldham, England
@virginmedia I keep calling and it plays the same message saying you knows there’s a fault and you are trying to fix it. The same message since Saturday morning. It offers texts to update but I’ve had no texts even though I’ve put my number in each time I’ve called.
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Jenny Whitham
(@Jenny_Whitham) reported
from
Manchester, England
I’m stressed, I’m tired and about to have an operation. @virginmedia are pushing me over the edge with their appalling customer service and general money grabbing disgusting ways. I made my complaint over a week ago, now you’re just ***************.
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Louise V
(@itsonlyme72) reported
from
Salford, England
@donzy77 @virginmedia You would think as loyal customers we would get better deals. Please let me know if you find a better service elsewhere.
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jo-ann murray
(@jjplt) reported
from
Ashton-under-Lyne, England
@virginmedia 6 installations date , no enigneer turns no phone calls of apology or text make a complaint still waiting for a call back - in the space of 48 hours have just been given 3 new installation dates and no one can explain to me wtf virgin you are a load of 💩
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Dr Neil Entwistle
(@SalfordHydro) reported
from
Salford, England
Hi @virginmedia, I’ve moved house & your website confirmed I can have your services however when the installer came he said we need to get the local neighbours to use “cable my street” on internet. However we can’t because your website says we have it. Catch 22! Help please.
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Louise Woodman
(@louise_woodman) reported
from
Oldham, England
@virginmedia No, just that it will be on and off until the 30th. I am not asking for ‘fault free’ just some acceptance that we are paying a lot of money for a service we are not getting and paying extra for 3G. The attitude from virgin is it’s ok because you are getting it sometimes!
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Sam Tennant
(@Samueltennant) reported
from
Manchester, England
@virginmedia UK Sales say 1 month extension reconnection impossible, but offshore call centres said yes but this has not happened yet. House moves are stressful. Please help.
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toewad1
(@toewad1) reported
from
Salford, England
@Simatron3000 @virginmedia That looks bad, mine is better than that, but notice no packet loss.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Reeves
(@karenreeves43) reported
@virginmedia @virginmedia so you can’t help either?!! Waste of time and money!! I have rung these numbers various times and get the same response that you have given me !! Try this and that and wait a while #fedup
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St John Farley
(@Sinjer) reported
@virginmedia red button not working tonight?
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Chris Waites
(@Waites83) reported
@virginmedia after spending an hour and a half on the phone to customer services I get cut off. I pay both the virgin bill and @O2 bill but because my partners name is on the virgin account I can not get volt and no one can change the ownership of virgin.
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Chris Neilson
(@neilsoncp) reported
@virginmedia wait times for your cancellation lines are shocking. Over 35 mins and I gave up at weekend and so far 20 mins tonight. You drastically increase prices for customers at the end of contracts and it’s near impossible to cancel. Sales lines are answered rapidly though eh
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dana
(@danamalt) reported
@virginmedia red button not working on sky football
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KA Network UK
(@kanetworkuk) reported
@virginmedia I really needs urgent help with my account. It been 3 weeks I can't get through to anyone. Instant chat is a waste of time.
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Andrea Cook 🧷 💙
(@F3Lollipops) reported
@virginmedia I've rebooted both the hub and the TiVo box three times now. There's no problems with the broadband or live TV, it's the on demand and catch up services that aren't working.
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Torry
(@Folkyfaery) reported
@jamesliammcd My MIL had a cousin who they sorted stuff for… went round in circles with Virgin Media. VM: We’ll need the account holder’s password to make these changes. FIL: We don’t have it. VM: Did he maybe write it down somewhere. FIL: Don’t you tell people not to do that? VM: Right…
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Wedey
(@Seankw1990) reported
@virginmedia Yes was existing customer and link the accounts
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Karen Reeves
(@karenreeves43) reported
@virginmedia @virginmedia no I will not do your job for you again. I have rebooted and reset the hub on various occasions with your customer service staff and believe I’m well within my rights to have someone out to fix this now!! I am not an engineer and sick of repeating and testing for you