Virgin Media outages and service status in Rochdale, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 5 outage signals in the last 24 hours around Rochdale, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 28, 10:23 AM GMT+1.
- Internet (68%)
- Wi-fi (16%)
- Total Blackout (6%)
- TV (6%)
- E-mail (3%)
The latest reports from users having issues in Rochdale come from postal codes OL16 , OL12 and OL11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Rochdale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rochdale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 28: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Rochdale, England
The most recent Virgin Media outage reports came from the following cities: Salford, Manchester, Rochdale, Sowerby Bridge, Oldham, Bolton, Rossendale, Hyde, Bury, Middleton, Ashton-under-Lyne, and Littleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Salford
|
Internet | 8 hours ago |
|
Manchester
|
Total Blackout | 8 hours ago |
|
Rochdale
|
Wi-fi | 11 hours ago |
|
Manchester
|
TV | 20 hours ago |
|
Manchester
|
Internet | 20 hours ago |
|
Manchester
|
Total Blackout | 1 day ago |
Nearby cities with recent reports
9 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Rochdale, England
Latest outage, problems and issue reports in Rochdale and nearby locations:
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Dave (@bigdave22003388) reported from Manchester, England@virginmedia im guessing technical support ain’t working ? Got no tv and can’t get any help
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Weirdly even older fan (@Karamonkey1) reported from Manchester, England@virginmedia And the sum total of welcome texts I received during my 7 night stay in Jamaica was 189. I never moved from the same hotel. I often got 4-8 texts whilst sat at the same restaurant table or in my room. @virginmedia get your act together
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Esjay (@essers) reported from Manchester, England@virginmedia I have been told that: “Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems.” What if I call and am on hold and miss an update on WhatsApp? Or email…
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Debbie Ioanna (Author) (@Debbie_Cleo) reported from Queensbury, England@virginmedia honestly... your call centre/arranging anything is absolutely shocking. Twice had something arranged, twice its not happened and wrong things noted. Please sort out your call centre. This poor engineer has just turned into a complaints department
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Mark Armstrong (@mark001282) reported from Manchester, England@virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.
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Josh B (@JoshuaBurns) reported from Manchester, England@virginmedia on my second week of being a first time customer with you and my connection has been down for nearly 10 hours now. What’s going on?
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Mike-Kateley #RejoinEU (@mikekateley) reported from Ashton-under-Lyne, England@virginmedia isn't my money good enough for you? Been waiting for 2weeks for you get back in contact about why my house is the only 1 on the street who can't get the service. Phoned customer services who can't help. Not very good customer service.
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Scott Moseley (@roslers_vest) reported from Rochdale, England@virginmedia Yes currently showing resolution time of 0230 04/11 this is a really poor service it has been off for the majority of the day
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Laura May (@Laura_May_Ness) reported from Manchester, EnglandHi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?
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яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported from Oldham, England@virginmedia So why hang up? What was the purpose of the call?
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Hannah Tompkins (@he_tompkins) reported from Manchester, England@virginmedia my broadband was “delivered” today by Yodel but the package is no where to be seen and wasn’t attempted (I’ve been in all day waiting). I can’t get any help from them, please help!! 😭
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kevin.james (@pillbo01) reported from Bolton, EnglandI have virgin media but they don’t have a Customer service that you can speak to. Or email I’ve had a problem for over a month since an engineer messed about in the box in the street. Picture on tv keeps pixilated.
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яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported from Oldham, England@virginmedia No point, there is a problem but it shows there aren't any issues in the area.
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Bradley Smith (@OldhamBradd) reported from Oldham, EnglandFings outage analysis of #virginmediadown is 20.7% of subscribers are being affected @virginmedia #VirginMediaoutage #virginmedia @outagedetect
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Anthony Taylor (@anttaylor23) reported from Manchester, England@virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀
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Scott Moseley (@roslers_vest) reported from Rochdale, England@virginmedia network down again in Heywood appalling lack of service yet again
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Will_BRFC.1875 (@WillBr1875) reported from Great Harwood, England@virginmedia There isn't anything that could help with the problem because I don't fully understand what everything is or means etc It could do with a technician to have a look, something similar as happened before and you sent a technician out
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Bradley Smith (@OldhamBradd) reported from Oldham, EnglandNot another outage? #virginmediadown #VirginMediaoutage @virginmedia
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Paul Terry (@SurrealPaulT) reported from Manchester, England@virginmedia hi Virgin. We had an outage of broadband and TV services beginning 23rd Sept which lasted for 4 days. At the time we were told we would be compensated for this loss. As it hasn't come off our latest bill, how do we claim?
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Daniel McDermott (@dantheman8t5) reported from Dukinfield, England@virginmedia Not as yet. Just that my postcode seems to be affected when checking service status
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Poyntz (@sarah1986) reported@ryantegan @skytv We’ve just gone the other way, @virginmedia was not interested in keeping a customer of 10 years+, cost was literally going to double! We’ve switched to Sky but are ready to play flip flop between the 2 for the foreseeable as we know neither of them has any interest in loyalty!
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Billy (@navanac1982) reported@DaveRutt2 @virginmedia I've just cancelled my home move request as they gave me a new 2 year contract (which I was never told about) that doubles in price after a year. This is my first time moving, been with virgin for almost 18 years. They won't be getting installed at my new home
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Blake Plastering® (@BlakePlastering) reported@virginmedia Please help: Tell me why bill 25th July 2026-26th August bill Cycle was billed at £79.34. My subscription is £52.95. Does this mean you charged me penalty Fees or other charges at cost total £26.39 / is this fee representative at x 1 month bill cycle or other? Why?
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Paddy Sweeney (@PaddySw99745534) reported@virginmedia @hockeybee Taking too long to sort this issue. Listen to your Technician who said a new Box is required. I may be 82 but you will not come out of this good. Paddy Sweeney
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A S (@AS04642849) reported@virginmedia twice today I've been waiting on the phone 30mins just to cancel my contract. This is taking the mick and still not through. Why can't I do this online?! I'll be telling my bank to cut my direct debit. Good luck taking me to small claims.
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BooNeko (@BooNekoVT) reported@virginmedia your customer support is ***
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MaryC (@marycallaghan08) reported@virginmedia what’s going on in B44? No Tv channels, error code CS2004 & nobody responding on web messaging. Poor customer service. We’re not in Nepal for heaven’s sake
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APTS Archive (@APTSArchive) reportedQuick update following my post - I did have a DM discussion with VirginMedia. Apparently all refunds are process via cheque payments and posted to you - and I’ve got to wait up to 45 days - yes 45 days for the cheque. If I’ve not received it by then I’ve got to contact them again and they will investigate why - probably waiting another 45 days. This is disgusting behaviour @virginmedia, despite it being so called company policy. You took £1,070 from our account despite assurance the equipment return date had been extended, causing us to be overdrawn, yet you now hang on to our money for up to 45 days! It doesn’t take 45 days for a computer to print a cheque!
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Diane Russell (@DianeRusse58708) reportedAfter saying good things about @virginmedia we have had no service since the storm about 9pm last night. Updated Info "if not restored in 21 hours contact us for and engineer appointment ". 21 hours???
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Vic ❤️ (@CheekyVic) reportedIt is without doubt that @virginmedia are one of the most terrible organisations I have ever come across. Your customer services is shocking!