Virgin Media Outage Report in Rochdale, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Rochdale come from postal codes OL12 and OL16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rochdale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rochdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Rochdale, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Rossendale District, Bolton, Burnley, Oldham, Bury, Ashton-under-Lyne, Rochdale, Salford, Oswaldtwistle and Accrington.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
TV | |
| Rossendale District |
Total Blackout | |
| Bolton |
TV | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Burnley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rochdale, England
Latest outage, problems and issue reports in Rochdale and nearby locations:
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Shez 🐾 Ⓥ
(@SheridanAlcock) reported
from
Manchester, England
Day 2... No services from Virgin Media! Still fixing the problem.. that's 2 days we are not paying for 😡😡
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Tracy.💗. &hubby.😍 x
(@tjane44) reported
from
Manchester, England
@virginmedia Rebooted, and been on services, says no problem but there is no Wi-Fi or phone..
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Alison Hesketh-Holt
(@Alison_hh) reported
from
Manchester, England
@virginmedia Media. I've never experienced such awful customer service in all my life!! If this isn't resolved I will be going to the national press. It seems a lot of people are experiencing the same problem. Your company should be ashamed of themselves!
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia But it keeps happening time after time and it is so difficult to get through to a human being (someone in a call centre in India) & when you do there’s no explanation of why it keeps happening. I run two small businesses and am reliant on a god quality reliable internet service.
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia Finally got through. Total loss of service - not expected to be fully back on until 29th of August! That’s nearly a week! Your service is appalling and you have the gall to be charging more. We will be looking at changing suppliers immediately.
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Ross Mitton
(@rossmitton84) reported
from
Bolton, England
@David4Charnock @virginmedia Ha ha!! You’re getting help off my issue!! On hold for over an hour and live chat keeps disconnecting as no advisors are available!!
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Allen Smith
(@allensmith566) reported
from
Bolton, England
@virginmedia Engineer came and replaced my box. Excellent service and I am a happy customer 👍
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Andy Powell
(@p0welly) reported
from
Oldham, England
@IanSlaterPhoto1 @libertygal72 Nope, the bank issue you a new PIN, it's not the same as knowing what your old PIN was. The issue isn't do much the post, it's storing passwords in plain text which @virginmedia have repeatedly claimed they don't do.
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Sean Doyle
(@SeanDoyle2) reported
from
Manchester, England
@virginmedia your customer service is appalling. You’ll be losing this customer.
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Allen Smith
(@allensmith566) reported
from
Bolton, England
Properly raining. I hope my @virginmedia engineer can sail through and fix my TiVo box 🌧
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RACH / ♡ 🐝
(@rach_griff) reported
from
Middleton, England
Day 4 of Netflix not working on @virginmedia !!!
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Pamela Carter
(@pcjcarter) reported
from
Manchester, England
@virginmedia better sort their service out before 9pm for the #HandsmaidsTale 🤬🤬
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Alan_MPS
(@AlanStockton11) reported
from
Salford, England
@virginmedia think you need to understand your customers are your business shocking speaking to your so called customer service team today didn’t care that my service has not worked now for a month, after a so called engineer was in my home for 5 mins saying all working 😢
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Tracey Brooks
(@textmaniaa) reported
from
Bolton, England
@virginmedia what's the point in sending a letter stating if yr service hasn't resumed by 5pm ring this number. When they shut at 5pm. Poor service again from virgin media. Nearly 8pm and still no tele or broadband. What a joke of a company.
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knowmadiqx2x
(@knowmadiqx2x) reported
from
Manchester, England
@JZief @virginmedia M19 levenshulme down too #virginmediabroadbandblues
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Alison Hesketh-Holt
(@Alison_hh) reported
from
Manchester, England
@mascotmike @virginmedia I'm fuming with them. I have never experienced such awful customer services in all my life. We're going to cancel with them and go to the national press if they can't prove the "so called phone call". I think half their customers have similar problems.
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jake howarth
(@jakehowarthhh) reported
from
Salford, England
@virginmedia worst customer service I’ve ever received on hold for 20 minutes to then receive the news il be without WiFi for 24 hours and there’s nothing which can be done. Worst customer service going
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia Said it would be fixed by 3pm - here we are at half four & still no service.
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Shaun
(@shaunbentley) reported
from
Salford, England
@virginmedia just spoke to, hands down, the rudest child I’ve ever spoke to. Morgan in the cancellations department. Seriously he was lucky we weren’t face to face. Little brat.
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Andy Powell
(@p0welly) reported
from
Greenfield, England
For the live of God @virginmedia stop digging and fix your bad practices.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sukhpal Deol
(@sukhpalde0l) reported
@virginmedia - why the network problems in Reading?
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Racco
(@racco) reported
damn is it @virginmedia price hike time again already!?!
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James
(@James537538771) reported
@virginmedia Hi, is there any easy way to get a new hub sent to me? Been having issues with existing one, done all the tests and reboots. Apparently nothing wrong with connection to my home. I'm paying over £130 pm for package. Couldn't get through by phone all week.
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myturn
(@myturn_inUK) reported
@virginmedia Hi, we are still experiencing the issue even after we did as you advised. This has been a constant issue since last year. We do need you to fix this permanantly. I will contact you for the plan change.
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shaunna hayes
(@shaunnahayes) reported
@virginmedia And when telling them I was unhappy with the service provided and thinking of leaving after being a loyal customer for years the gentleman who I was talking to replied ok that's fine and hung up 😳
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shaunna hayes
(@shaunnahayes) reported
from
Lancaster, England
@virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently
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Tony Reynolds
(@tonyreynolds997) reported
@virginmedia I just need someone a tour end to connect with me and check my system from your end to improve the service or get an engineer out. My contract says I will get a minimum of 250mbps and I am getting less than 25% of that. Not good value for money
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Caroline Hoyle
(@HoyleyC) reported
Unable to speak to anyone from #virginmedia to cancel my contract. Anyone have an email address for them. Very poor service
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That Kid Chris 😷
(@That_Kid_Chris) reported
@raiden @GameOverDave @virginmedia SO odd as I'm with Virgin and have had no issues at all with mine. Been with them since we moved-in here about 2 years ago...
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A Scanner Knightly
(@Leightheknight) reported
@DamienMcFerran @virginmedia What are they like as a service, Damien? I’m moving house soon and was thinking about moving away from BT. BT have been great so far though.