Virgin Media Outage Report in Rochdale, England
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The latest reports from users having issues in Rochdale come from postal codes OL12 and OL16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rochdale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rochdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Rochdale, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Bury, Oldham, Rossendale District, Burnley, Salford, Accrington, Rochdale and Oswaldtwistle.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Total Blackout | |
| Bolton |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Rochdale, England
Latest outage, problems and issue reports in Rochdale and nearby locations:
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Karl Smyth
(@Shotstopper007) reported
from
Urmston, England
@virginmedia @VikkiJohnstone Your service page doesn’t work either. Get the message, this page isn’t working right now. Try again later or log into your own account. Try to log in, and that isn’t working either!!!!! What the hell is going on. I moved from sky to get away from this, and not it happened again
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@virginmedia It was for an iPad and was a straight swap for an old virgin SIM, your customer service didn't understand that it wasn't a phone I was using. Apple knew within seconds what the issue was, I told your team and they said they were lying and I didn't know what I was talking about 🙄
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James Mayo
(@JamesMayo_) reported
from
Manchester, England
No data on my phone and ******* @virginmedia internet has been down all morning 🤬
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Katie Ross
(@katierosss) reported
from
Oldham, England
@virginmedia is really *************** atm; internet doesn’t work half the time, channels going offline, half the features offline. Paying stupid amounts for what, ugh 🙄
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MJ
(@Pinkandwild) reported
from
Bolton, England
In case you didn’t get it @Virgin @virginmedia I’ve #switched my #mobile, #broadband & #TV tomorrow but your pettiness has taken my service away already - don’t be sending me a ******* bill! #SameShitDifferentDay #ShitService
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Ash Kapriyelov 🎮🦄🌈
(@ash_kaprielov) reported
from
Salford, England
@virginmedia I was on hold for over 45 mins just now. Had to hang up.
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@virginmedia It's far too late for that, after getting no help from your team on 3 separate calls @Apple stepped in on call 2, found your APN settings for us and we sorted it out for you. You owe them a high 5 and a hug, and a training session for your customer service team.
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@virginmedia @Apple After telling us on call one that's what the problem was. Well done @Apple.
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Steven Woodside
(@woody0702) reported
from
Bolton, England
@virginmedia why does your broadband never work between 5am and 7:30am in #Farnworth Surely this a poor service as things are not never working... If there are works why does your website never update to say so
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Paul Croft
(@SCRcrofty83) reported
from
Salford, England
@pipercjjj @virginmedia And my app is showing me no issues WOW
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ponddonkey
(@ponddonkey) reported
from
Ashton-under-Lyne, England
@AlexJBradbury17 Me too in Manchester. @virginmedia Is shit
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ponddonkey
(@ponddonkey) reported
from
Ashton-under-Lyne, England
@virginmedia this is terrible service. If it's not tv it's the internet that goes down. This is the last straw. You have lost a customer.
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Jon Samuel
(@djleumas) reported
from
Urmston, England
@virginmedia shockingly bad customer service for the last 3 days trying to sort an issue with 2 different orders and being told for 2 of those days that we don’t exist. Now means we have missed out on the deal we really wanted. Please can our issue be sorted.
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@virginmedia today your customer service team delivered terrible service to us in comparison @Apple were top notch and told us what was wrong and what @virginmedia had to do to fix the problem. When I explained this they hung up on me. 3 times today. #shitservice
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Phillip Columbine
(@philcolli72) reported
from
Salford, England
@virginmedia absolutely ******* terrible service. Contract ran out. Customer service agents are not helpful in the slightest. Saving nearly £50 with sky. And when u don’t turn up to take out the boxes u actually have the nerve to ask me to post them back to you. #whataloadofshit
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James Mayo
(@JamesMayo_) reported
from
Manchester, England
@virginmedia Doesn’t say their is any problems with the internet no, and no I’m with EE
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Yoni Weisberg
(@yoniweisberg) reported
from
Urmston, England
@SamMcGuire90 @GraemeKelly1 @virginmedia @SkyUK Never had any issues with Virgin media, but I do run it as a modem and use Google WiFi around the house.
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Alan_MPS
(@AlanStockton11) reported
from
Salford, England
@virginmedia please can you sort out your service my kids loved watching Britain’s Got Talent then oops you lost the service nothing working now 😢😢 unhappy children now for a Friday evening
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James Mayo
(@JamesMayo_) reported
from
Manchester, England
@virginmedia Yes I have, also reset it a few times and it’s still been down for a few hours now
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'Motivated And Confident' Mags
(@dejkirkby) reported
from
Burnley, England
@virginmedia @btsport as a VM customer with the BT Sport add-on, can you explain to me the idea behind having the only reason I have the BT Sport add-on, UFC, having major events locked behind a secondary paywall and then still increasing the package cost. Not only double
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Harrison
(@tinyhaz) reported
@virginmedia @Ofcom all you do is say sorry I want action. A resolution.
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beagz
(@b3agz) reported
@virginmedia Okay so Virgin have acknowledged the problem is on their end, as expected, now we have to wait another five hours to get the Internet back. I've tried complaining about this, the resolution was "apologise to customer". I just want the bloody service we're paying for.
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Jason Holland
(@jasonholland) reported
@virginmedia I’m being emailed as though I have Virgin Media TV, which I don’t. Last year someone put an email address for me when they started a new contract. The new ‘help’ website lacks any help… who do I contact?
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Parma Dhillon
(@parmadhillon) reported
@virginmedia help! Massive issues with getting a refund on a residential accounts I have been overpaying for the last 2 years !! The 0345 454 1111 number is useless !! Transferred- cut off- rude staff- please help !!!
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Sheena Raichura
(@sheena900) reported
@virginmedia I did call you team on this number on several occasions but my issue has still not been resolved. Your technical team spend an hour with me every time I call to go through diagnostics, however the issue still remains. Can anyone else help me?
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M a a r i e s
(@MaariesHanif) reported
@virginmedia We are trying to give our notice as our new provider started this week. I called today. Several times but as soon as we reach the disconnections department and pass security the call ends. Before we get the chance to ask to cancel our services
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Michael Ranaldo
(@MichaelJRanaldo) reported
Honestly @virginmedia can just jog on. Can’t wait to cancel.
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ADR Investors
(@adrinvestors) reported
@virginmedia Connection is completely down again! I have no confidence they will do anything over the phone!
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Michael Ranaldo
(@MichaelJRanaldo) reported
Honestly @virginmedia can just jog on. Cant wait to cancel.
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alison
(@aliecoomber) reported
@virginmedia I rcd an email today saying complaint C-1604211808 was resolved but the resolution was left blank. I have had no contact from virgin and I don’t know which complaint it relates to (and it DEFINITELY isn’t resolved)The priority is not the overpayments but the default in my record!