Virgin Media

Virgin Media Outage Report in Rochdale, England

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The latest reports from users having issues in Rochdale come from postal codes OL16 and OL11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rochdale, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rochdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rochdale, England 03/28/2024 05:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Rochdale, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Rochdale, Bolton, Bury, Burnley, Salford, Rossendale District, Accrington, Stalybridge and Oswaldtwistle.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomOldham Total Blackout
United KingdomManchester TV
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rochdale, England

Latest outage, problems and issue reports in Rochdale and nearby locations:

  • HollyEliStew Holly (@HollyEliStew) reported from Salford, England

    @virginmedia I would think about using a different delivery service, as these are your products that aren’t reaching your customers. Will @YodelOnline get me parcel on the 4th attempt? Probably not.

  • twolftaz Taz (@twolftaz) reported from Bolton, England

    @virginmedia how do I make a complaint- I am so frustrated right now with your customer service #VirginMedia

  • Hallworth85 Chris Hallworth (@Hallworth85) reported from Middleton, England

    @virginmedia internet down again? Any idea when I’ll be back online ??

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    @virginmedia is there a national problem with services or what? I’ve had intermittent internet for 3 weeks now. This is taking the proverbial. Says it’s fine but nothing is happening????

  • HankinsonAdam adam hankinson (@HankinsonAdam) reported from Ashton-under-Lyne, England

    @virginmedia why again do I have poor internet even when u have upgraded me just a joke and when you try and call there is no one to answer the phones

  • LiamRLaverick Liam Laverick (@LiamRLaverick) reported from Urmston, England

    @virginmedia No you’re alright,, literally the worst internet provider I’ve ever come across, will be leaving and moving to Sky tomorrow

  • Weirdyweirdtwit Simon Ritchie (@Weirdyweirdtwit) reported from Manchester, England

    Oh @virginmedia yesterday I upgraded my broadband speed for the kids & I to WFH effectively (double what it was) & sure enuff it’s now not working at all 😡 & been on hold 20 mins plus to a special tech line you bundled in for me ... kids next lesson in 10 mins!

  • Elaineghardy Elaine Hardy (@Elaineghardy) reported from Salford, England

    @virginmedia Trying again to get through as desperately need to speak to someone as can’t access my account as it’s been hacked and my broadband service is shocking was on hold over an hour yesterday and been holding now for 30 mins, holding for an hour is not acceptable customer service!!!!

  • Elaineghardy Elaine Hardy (@Elaineghardy) reported from Salford, England

    @virginmedia I have tried to ring your customer services this morning been on hold for an hour and then it disconnected me, I can’t sign in as my account has been hacked and has someone else’s email address so I need someone from Virgin to contact me urgently!!!

  • mikey26_mikey MIKEY🍻 (@mikey26_mikey) reported from Urmston, England

    46 minutes and counting on hold to @virginmedia 😤😤😤 #countdown #****

  • Woodylass Gemmalea Woodward 🐝 (@Woodylass) reported from Oldham, England

    @virginmedia I recently put in a request to cancel my contract. The email is from an operative offering a good deal, but its asking me to call him on on his mobile as he's working at home

  • thegallyfamily Suzanne & Steve (@thegallyfamily) reported from Salford, England

    @virginmedia up to their tricks again not providing the internet speeds. We on the super-fast broadband tariff and getting speeds of 50 in the same room as the router. Poor service and we being ripped off yet again

  • Mr_Ricker79 Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England

    @virginmedia I have been trying for 2 days now to cancel my broadband. Started a text chat yesterday and going round in circles as they keep transferring me and no one replies, so they keep asking for same information. Ahhhhhh

  • Kellkat77 Kelly Thorley (@Kellkat77) reported from Manchester, England

    @virginmedia on hold with Virgin Mobile over 1 hour only to be cut off, no decency to even call me back? Spent over 4 hours in the week holding for Virgin Media to be cut off twice! Again no call backs? Appreciate waiting times are longer but this is appalling service. Fewming 🤬

  • nathangreen101 Nathan (@nathangreen101) reported from Salford, England

    WiFi is down. I repeat, my WiFi is down @virginmedia though service checker website says no faults....

  • unlovedlongsigh Phil Samphire (@unlovedlongsigh) reported from Manchester, England

    @RabnawazA @virginmedia Yes my partners zoom meetings crash even though we got a 300 Mb line the Wi-Fi signal is not that great and we got boosters what we tend to do is use mobile data for the rest of us but we are in the fortunate situation that we can

  • outspokenoneuk Marc Lloyd (@outspokenoneuk) reported from Manchester, England

    Been waiting over 2 weeks for a new V6 box as my TiVo box is so old! Nothing has arrived and nobody from virgin answers the phone or has replied to my live chat for a week! Shocking service yet again @virginmedia

  • teesh69 ✨$ERENA✨ (@teesh69) reported from Manchester, England

    @virginmedia Thank you, but there is no point. I’ve spoken to 6 people who have all either lied or said they can’t help. Would be grateful to know why your company records calls but then refuses to listen to them though? Thanks

  • ianlumsden Ian Lumsden (@ianlumsden) reported from Burnley, England

    @virginmedia I have been trying to get through to customer service for the past two days, the call is usually immediately rejected or I am told the call waiting time is an hour. I have had enough and as soon as I get through I am cancelling my account. 😡

  • outspokenoneuk Marc Lloyd (@outspokenoneuk) reported from Manchester, England

    @virginmedia How about I just pay when you fix all the issues? I’m sure that if I don’t fulfil my terms of the contract regards to payment you will disconnect me but you are ok to not provide me with internet or TV services that I pay for

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stephen_carp Stephen Carpenter (@stephen_carp) reported

    @virginmedia What does this mean, there is an outstanding balance or you've written it off? "We could see that you have a write off amount of £92.00 on your account. For any further queries we request you to contact our customer service team on the "

  • aarondavidaaron Aaron (@aarondavidaaron) reported

    @virginmedia I have been trying to get through to yourselfs for weeks and only getting the automated service which kept telling me there was an issue with my internet but not fixing it finally got through to your team last night after the internet fully stopped working

  • CllrAl Alan Smith (@CllrAl) reported

    @virginmedia To busy to answer Call back later whenever you call it. Its the system that doesn't work not the hardware. Other companies use a response system for online confirmation Text, Call back of even slow mail.

  • samainsliemusic Sam Ainslie (@samainsliemusic) reported

    @virginmedia Engineer came. It worked for a bit, now I have “signal” but no internet. I was told I was going to get a call yesterday and haven’t. @virginmedia #virginmedia I have reset the box. Tried many devices. Why are your products so poor and unreliable?! This has been going on too long

  • _SpankyMo SpankyMo (@_SpankyMo) reported

    @virginmedia I forgot to leave my daily complaint yesterday. Don't worry though, I've logged it this morning. C-300121215. I'll log another tonight so we get back on track... or you could just get someone to respond properly, I'll log one every day until you do.

  • Zachclose2000 zach close (@Zachclose2000) reported

    @virginmedia We getting Sick of your crap internet if it keeps carrying on we putting a block on the money

  • _AshWilliams83 Ash Williams (@_AshWilliams83) reported

    @virginmedia They’re fixed now thanks. The service status page didn’t show a broadband issue until I called, at work, at 9am yesterday. 12 hours after the problem started.

  • jay_j79 Jason D (@jay_j79) reported

    So @virginmedia have decided to bump their prices up, mine by £3 a month just for broadband. In the letter it says you can call them to cancel your contract for free or change to a cheaper package. The problem is it’s near on impossible to get hold of them due to the pandemic!!

  • chrismitch99 Chris Mitchell (@chrismitch99) reported

    @virginmedia No. This doesn’t help at all. I’m not prepared to wait on hold for 45 minutes to fix an issue with your equipment. Please arrange for me to be called, as I was promised. Thank you.

  • theladyvicious Lady Vicious Justice (@theladyvicious) reported

    @virginmedia Also as a consumer I’m shocked. Every other company has customer service (albeit reduced). I tried calling Virgin countless times over this week. Every time the auto response said “All our team are busy at the moment, please try again later”