Virgin Media Outage Report in Stretford, Trafford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stretford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stretford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Stretford, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Macclesfield, Bolton, Rochdale, Stalybridge, Stockport, Warrington, Altrincham, Wilmslow, Oldham, Salford, Dukinfield, Hyde, Irlam and Sale.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Macclesfield |
TV | |
| Bolton |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Stretford, England
Latest outage, problems and issue reports in Stretford and nearby locations:
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@NOWHelpTeam awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless
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Fatbelly 🇪🇺 💙💛
(@Fatbelly57) reported
from
Warrington, England
@virginmedia Hi John, I did that yesterday & the result was Virgin booked an engineer to attend Monday. However you texted this morning saying due to issues you had to cancel the Engineers visit that was booked for Monday. No further update or comms were given. What do we do? PLEASE HELP
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Mark Roberts
(@markroberts0007) reported
from
Salford, England
@virginmedia hi there, we’ve had internet issues since we went to sleep last night. We live in m30. There is a flashing green light on the box, I’ve been on your website to try and reset the box etc. Have you any idea what’s going on?
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Simon Manning
(@SiManM20) reported
from
Manchester, England
Anyone else on @virginmedia getting that weekly thing when their internet collapses again on a Sunday night? I’ve asked them repeatedly and they deny it but it’s a weekly outage like clockwork #VMSundayOutage
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Fatbelly 🇪🇺 💙💛
(@Fatbelly57) reported
from
Warrington, England
@virginmedia Yes. I've checked the service status yesterday and twice today. I have screenshoted the result in my earlier tweet on this thread. What do I do now?
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Rick Charles Media Services
(@rickcharlesuk) reported
from
Ashton-under-Lyne, England
@virginmedia fastest bb worst ping 💪🏻
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@NOWTV awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia Numerous times, and they are simply obstructive and unwilling to sort the problem. I'm appalled by the service quality.
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Andy Collier
(@andy4321) reported
from
Stockport, England
I'd never switch broadband to @virginmedia after hearing about their unfair charges on @joelycett #virginmedia
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@NOW awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia I'm not typing out everything, having repeated myself for the last four months. See a/c 594717402 (area ref 20) for details. Customer service promised to call 30 mins after our latest conversation today. No call, 7 hours and counting. Just send the cheques!
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Eileen Roberts
(@suzyk2002) reported
from
Rochdale, England
@virginmedia I pity the poor engineers who have to sort that mess out 😢
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Norbert Lad.
(@maximuslid) reported
from
Knutsford, England
@virginmedia I was advised everytime that the original agreement was correct in the notes and the bill would be amended. Each time it comes through on email it is wrong. And the credit has not been authorised. I'm paying £38 excess in first month as no credit applied. Help.
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@virginmedia Does your customer service normally phoning at this time after 8pm from 08000521251?? Asking to verify my account??
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Lucinda Duffy
(@lucindaduffy12) reported
from
Newton-le-Willows, England
@virginmedia Thanks Anthony did arrive but very late and well after our 'slot' - he was under the impression customer services would have let us know? Such a shame to have had to complain, as he was so efficient and sorted things for us. Communication is key though!
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Fatbelly 🇪🇺 💙💛
(@Fatbelly57) reported
from
Warrington, England
@virginmedia Done that and it says no known issues. Why have you cancelled our engineer visit tomorrow. Please help
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Norbert Lad.
(@maximuslid) reported
from
Knutsford, England
@virginmedia Hi, John sorted the problem, but sky sports HD is still NOT showing. It should be on BOTH boxes. Please fix ASAP.
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John E. Coxon
(@johncoxonmedia) reported
from
Salford, England
@virginmedia Hi. Have reported to you here that independent engineer confirmed my connection is OK but hub 3 is faulty & needs replacing. You advised phone 150 again to book engineer. Your system does not enable that just offers fault trouble shoot txt message.
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Chrissie
(@chrissy__w) reported
from
Ashton-under-Lyne, England
@virginmedia when your marketing team ring you and tell you that you have internet issues, advised I didn’t have any issues and the rude call handler just hung up. Rang from 01484313420. Not the best reflection for the company is it.
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Sarah Bee Photography
(@SarahBeePhotos) reported
from
Ashton-under-Lyne, England
@virginmedia Terrible as always, you cannot deliver in this area, you’ve promised for a few years now but nothing changes, I’ve had to put us on unlimited data on the phones as the WiFi is not fit for purpose, I am on the highest speed apparently… shocking
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anna Penney
(@moneypenney) reported
@virginmedia @megbmorley Hi where’s the status page? I had no wifi for 2 hours yesterday and it’s been down for 30 mins again today
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G4MERDADx
(@eeddiieebb) reported
@virginmedia But the advisor I just spoke to said there is an outage in the AREA???? Make it make sense atleast. Absolutely abysmal service
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Jamie
(@ClementsJ) reported
@virginmedia Hi, second day running intermittent internet, out for hours at a time. Check service status and it keeps saying everything is fine. How do I report the problem? #virginmediadown
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Jeegar
(@Jeegar_S) reported
@virginmedia Sorry guys, but who do I speak to about compensation for a degraded service, its been almost 2 weeks of this with no update of a fix. Not to mention the latest firmware for your hub 3 has now completely screwed over the wifi network
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iBriel
(@tonbriel) reported
@VirginMediaNews Virgin media is a proper joke. When I asked to cancel my contract on the grounds of poor service guess what, they’re asking for termination fee of £240. I was tossed to 5 different reps who could not fathom any solution to the problem. That’s how bad they’re
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Smash bang wallop
(@smashbangwallop) reported
@virginmedia No, this is an ongoing issue seems to be particularly bad in SE19
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Dr. Renuka Mudunuri
(@nanipals) reported
@virginmedia You are the worst internet provider in the country. Your technical support guy: ifran told us that VirginMedia don’t support VPN and you shouldn’t use VPN for work from home. Why did not you mention this in the contract
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Lisa Martin 🤍🖤
(@lisalouann) reported
@virginmedia 1) After being on the phone for over an hour explaining our issue of no WIFI upstairs, Tivo box not working properly and not able to view Prime or On Demand Live Events we’ve purchased, the polite Virgin rep needed to get authority from a Floor Manager to book
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Scott 🏴🏴
(@BoingUK) reported
Customer service @virginmedia is proper shocking, bad decision to switch over to them #poorservice #allaboutthemoney
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Stoo Parker
(@StuartAParker) reported
@vmbusinesshelp @vmbusiness OK, I’ll play the game again. I’ll report back here with how well they did resolving the issue.