Virgin Media Outage Report in Stretford, Trafford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stretford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stretford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 11: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Stretford, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Macclesfield, Bolton, Warrington, Oldham, Bury, Rochdale, Sale, Salford, Wilmslow and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stretford, England
Latest outage, problems and issue reports in Stretford and nearby locations:
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Barry Slater
(@barrys59) reported
from
Barton upon Irwell, England
@virginmedia still no service M27. 4th hour! Rubbish!
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Simon Manning 🇪🇺 - SiManM20@mstdn.uk
(@SiManM20) reported
from
Manchester, England
@virginmedia are you down again in M20? Hub flashing red again.
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Sam
(@Samuel_J_Mc) reported
from
Timperley, England
@virginmedia customer service is so ****. They just transfer you round to different departments
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Liam 🐀
(@Scarlet0Pimp) reported
from
Stockport, England
@virginmedia hello, can you please fix the broadband in the sk11 8aa area once and for all. It was down yesterday afternoon, just gone down today and down last week. Clearly there is some Faulty hardware that needs replacing. How can people work from home with broadband like this
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Daniel McDermott
(@dantheman8t5) reported
from
Dukinfield, England
@virginmedia Not as yet. Just that my postcode seems to be affected when checking service status
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Daniel McDermott
(@dantheman8t5) reported
from
Dukinfield, England
@virginmedia any idea when the outage will be sorted? I have work to do today
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Mike Chilton
(@thechilledpanda) reported
from
Bramhall, England
@virginmedia Unbelievable, you've sent me a dongle to connect a landline too the broadband on the 6th , so the phone line isnt going to work, though not much help on 150 as they abruptly cut you off. Website is also down.
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Bradley Smith
(@OldhamBradd) reported
from
Oldham, England
Fings outage analysis of #virginmediadown is 20.7% of subscribers are being affected @virginmedia #VirginMediaoutage #virginmedia @outagedetect
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Bradley Smith
(@OldhamBradd) reported
from
Oldham, England
Not another outage? #virginmediadown #VirginMediaoutage @virginmedia
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Elisabeth Hilton
(@elisabethhilto4) reported
from
Lowton, England
@virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently
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Elisabeth Hilton
(@elisabethhilto4) reported
from
Lowton, England
@virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently
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Tony Jacobs
(@tonyj01) reported
from
Manchester, England
@virginmedia seems to be down nationally. 1: tell us status 2: tell us when back on
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David
(@Aldehulme) reported
from
Oldham, England
@virginmedia I need to speak to somebody regarding a broadband problem without you running a check that will cut me off the internet. How do I get past this to speak to a person?
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Alec Holloway
(@HollowayAlec) reported
from
Stretford, England
@virginmedia is unbelievable that our Internet is so poor, trying to contact someone via phone on numerous occasions waiting for over 45 minutes to speak with someone. Still haven't been able to get through to anyone.
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Ray Morgan. NHS💙🇺🇦
(@Rayzor74) reported
from
Stockport, England
Good start to the day with @virginmedia informing me my monthly bill is increasing by £15/month and I have until the 17th of April to decide on my options. That is £180 annually. Having been firstly a Nynex customer and a Virgin customer since the takeover think it may be time
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
Wow @virginmedia your services have gone off thu no fault of mine yet I have to wait 6 days for you to fix your faulty equipment!! Cancellation pending due to total lack of customer service! I have been a customer since day one and never have I exp such a lack of cust care
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GLENN
(@gbmcfc) reported
from
Manchester, England
@virginmedia Well you find I'm cancelling my contract with yourselves, hope you go bust, your customer service team is a shambolic embarrasment. Loyalty works both ways.
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Weirdly even older fan
(@Karamonkey1) reported
from
Manchester, England
@virginmedia And the sum total of welcome texts I received during my 7 night stay in Jamaica was 189. I never moved from the same hotel. I often got 4-8 texts whilst sat at the same restaurant table or in my room. @virginmedia get your act together
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William Connolly
(@WCONNOLLY2512) reported
from
Manchester, England
@beverleyturner @virginmedia Virgin Media had gone ****. Poor broadband, crappie TV channels and half don't even work.
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Paul Regent
(@PaulRegent1) reported
from
Bolton, England
@virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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FAZ ✨
(@Feisal313) reported
@virginmedia A massive company and yet issues can't be fixed. People work from home. Internet is critical!!
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GalaxyPuppet
(@GalaxyPuppet) reported
@virginmedia my local field area manager was personally emailed and STILL no response. Given that I'm told the local area manager is aware, I've been speaking with another agent all last week to no avail, I have an active complaint number, and still no contact, with respect, just what do I
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Martin Perrie
(@MartinPerrie) reported
@virginmedia @Mairi_Nic Hey @virginmedia I have received the same email and I have to say it's an appalling piece of communication. It's very unclear as to what is happening, why and exactly what the customer needs to do.
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GalaxyPuppet
(@GalaxyPuppet) reported
@virginmedia Well, I've been in DM's with you now for over a week, and from my perspective, you dropped the ball again today. I had to pass security checks again today, and ask what the problem was. It's like I was moved back to square 1. All of the DM's I've sent in the past week now seem
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FAZ ✨
(@Feisal313) reported
@virginmedia outage in Birmingham, south. No TV or broadband. Come on #Virginmedia So annoying.
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Leigh Egan
(@LeighEgan22) reported
@virginmedia down 2 days in a row now??? Shocking service!!!!
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Cockodanorf
(@Cockodanorf) reported
@mattfrei @virginmedia Cancelled my contract. No broadband for ten days and then they couldn't fix the network for another sixteen days. Jokers
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Wendie Love
(@samroper13) reported
@virginmedia And broadband crashed again later. Looking for a new supplier Really really poor service.
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Wendie Love
(@samroper13) reported
@virginmedia This is the problem, when you have gone beyond the checker-used it several times-beyond rebooting there is NO ONE you can speak to. Person chat was less than useless. Response took 40 minutes despite saying I was connected to someone. Sorted via an online forum. Not good enough.
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David 🌳🇬🇧🏴🇺🇦
(@Davidlmarriott) reported
@virginmedia The operative was asking questions from my bill that were not answerable as the information wasn’t on there. Another 48 hours to escalate a complaint