Virgin Media Outage Report in Stretford, Trafford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stretford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stretford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stretford, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Stockport, Manchester, Bolton, Oldham, Ashton-under-Lyne, Cheadle, Salford, Hyde, Sale, Bury, Macclesfield, Rochdale, Stalybridge, Warrington and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Stockport |
Internet | |
| Manchester |
Internet | |
| Bolton |
Internet | |
| Oldham |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Stretford, England
Latest outage, problems and issue reports in Stretford and nearby locations:
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toewad1
(@toewad1) reported
from
Salford, England
@OpenreachHelp Come on pull your finger out get fttp in my house so I can tell @virginmedia to stick there Broadband up there ass, no, no stick there hub 3 up there stupid ass, or the stupid ******* who purchased millions of hub 3s and obviously didn't give a trial run 🖕🖕🖕😡👎
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julie mc
(@julesmac77) reported
from
Manchester, England
@virginmedia Ive been experiencing issues for months , and your customer service keep brushing me off, your in breach of contract as soon as I find a new provider im gone 10 years ive been a customer and im expected to pay for and put up with poor service
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Darren Morris
(@morrishgp) reported
from
Manchester, England
@mk1plumbing18 @SkyHelpTeam @bt_uk @EE @virginmedia It’s awful, it’s continually buffering! X
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Mark Lee-mellor
(@MarkleeMellor) reported
from
Salford, England
@virginmedia I wrote a letter of complaint about the state the road was left outside my house after your works putting new cable in. I’ve had 1 reply advising I would be contacted. I’m still waiting from December 2018. Can you give me any contact details where I will get a reply.
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Amanda Davies
(@AmandaDavies07) reported
from
Warrington, England
To all my followers. DO NOT go to @virginmedia we had installed last night. Now not working. My vulnerable mum cannot get hold of me-phone not working-as they have no engineers until Tuesday. They don’t work Sunday & earliest app is Tuesday! If mum falls again god help Virgin🤬
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Jon Wiggans
(@Wiggy84) reported
from
Bury, England
@virginmedia hi we haven’t had WiFi for days now, I’ve checked on your website if there is any problems in our area but there isn’t any, I feel I message you every couple of months regarding issues with our WiFi connection.
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Adam Moran
(@AdamMoran) reported
from
Sale, England
@dmhprior @O2 Sounds a bit like waiting for @virginmedia to install broadband, albeit they don’t owe me ££. Just general lack of interest in any form of customer service.
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Dan Jones
(@Danjones_uk) reported
from
Sale, England
@vmbusinesshelp @vmbusiness F006897332 - it would be helpful if your team in Manila listened to customers rather than taking a robotic approach to support. I had to demand that a firmware downgrade take place - even after they admitted that would fix the issue.
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Melanie Sackfield
(@mel_sackfield) reported
from
Rochdale, England
@virginmedia I am unable to contect to our broadband service either wired or via WiFi (rebooted a number of tunes) shocking service as the “contact us” services are not available. Looking to move provider.
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Terry
(@Terry_Crawford) reported
from
Boothstown, England
@virginmedia I repeat #joke poor customer service @SkyUK
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simon jones
(@sjonesmcfc) reported
from
Sale, England
@virginmedia Yep thought so typical crap service from @virginmedia . Pay for Vivid350 and Get 90mb 💩
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Keiran
(@keiranb1) reported
from
Boothstown, England
@bt_uk I thought virgin media’s customer services was bad but my god bt tops the list, 1st advisor calls me a liar. Then the second one put the phone down on me after telling me no manager will take my call! @MartinSLewis
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Darren Morris
(@morrishgp) reported
from
Manchester, England
@HarrisonHeating @mk1plumbing18 @SkyHelpTeam @bt_uk @EE @virginmedia We had problems with bt trying to cancel a old phone line years ago, none of these providers fill me with confidence x
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Darren Morris
(@morrishgp) reported
from
Manchester, England
@baazz90 @the24hrplumber @SkyHelpTeam @bt_uk @EE @virginmedia Too much that,fed up of paying stupid prices. X
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Lee Mitchell
(@leeamitch) reported
from
Westhoughton, England
Tv problem yesterday, broadband issues yet again today....please @virginmedia let me out of my contract so I can go to a different provider who actually gives me a consistently good service 🙏
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Michael Griffiths
(@M__Griffiths) reported
from
Warrington, England
@virginmedia Not been given anything. I called Friday regarding my bill. Left my contact details and was told within 48 hours I would get a call back. I was hoping to not have to escalate to a complaint and for it to be dealt with via the manager who was going to call me.....WITHIN 48 HOURS!
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Samantha whelan
(@Samanthawhelan7) reported
from
Middleton, England
@virginmedia your online TV service is rubbish! Bought a film #BohemianRapsody can’t watch it and for the 2nd day can’t watch catch up TV 😡 20 mins of waiting on the phone is unacceptable!!!! #whatdoipaymybillfor
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simon jones
(@sjonesmcfc) reported
from
Sale, England
@virginmedia Already registered the complaint @virginmedia let’s see if you get back to me 🤔
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Dan Jones
(@Danjones_uk) reported
from
Manchester, England
*sigh* another day another SIP related issue with @vmbusiness. Own the fact that your hubs are not good enough for business use and get something in that is.
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Martin Gardner
(@MJG_2012) reported
from
Sale, England
@virginmedia good going promoting Bohemian Rhapsody being available tonight. Loved that film in the cinemas. Well at least that’s what I would be saying if I could sign in and watch it.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mr.Cocktail 🍸
(@AndyCockell) reported
from
Dorking, England
@virginmedia 1. You’ve not read my tweet but replied with a standard automated response. 2. I said in my initial tweet that you’ve already told me service is down due to improvements. 3. The link you’ve given says there’s nothing wrong. Your customer service is diabolical.
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Robin J Smith
(@cymrobin) reported
from
Leeds, England
@virginmedia Thanks, but we've been getting frequent Outage Update messages for about three weeks so far - "our estimated repair time is now..."
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Stuart Carey
(@RealStuartCarey) reported
from
Kirkham, England
@virginmedia So I did it this morning and it said there was a problem in my area and it should be fix by 3pm today but I still keep seeing a “no service” sign appear.
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Nicola Connor
(@NicolaAinsy279) reported
from
Liverpool, England
4th time complaining to @virginmedia and still NO reply and not dealt with at all. 3 complaint forms submitted and 1 letter. Now with the @financialombuds but going to take a while because of large volumes of complaints 😕🙄 just want my credit file updating! 😡
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can anybody help please is there anybody online please
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia @habibaaaaaa__ can you help me please i have messaged you 3 times and nobody as got back to me
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia are you going to pay my phone bill cos i can’t pa for the 03 numbers and i need help please and i need help with my bill please can somebody ring me please 07759856496
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Mark S
(@SpankyPantry) reported
from
Eastleigh, England
@virginmedia 😊It was 10+ years ago and sorted out fairly promptly once the problem was identified, thanks.
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Basic Bloke
(@basicbloke2012) reported
from
Yateley, England
@virginmedia I did this last week and again twice this week All says there is an issue and I need to talk to someone
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Matthew Phillips
(@ma_ps_) reported
from
Egham, England
@virginmedia It appears someone else has also reported it as it now says there are known issues. I can’t sign in as my landlord pays for the broadband...