Virgin Media Outage Report in Stretford, Trafford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stretford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stretford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (32%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Stretford, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bolton, Salford, Oldham, Sale, Hyde, Dukinfield, Wilmslow, Ashton-under-Lyne, Rochdale, Warrington, Altrincham, Macclesfield and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Stockport |
TV | |
| Bolton |
Internet | |
| Manchester |
Internet | |
| Manchester |
TV |
Community Discussion
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Virgin Media Issues Reports Near Stretford, England
Latest outage, problems and issue reports in Stretford and nearby locations:
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mike lynch
(@mikelynch7) reported
from
Oldham, England
@virginmedia presenting barriers to cancelling after contract has expired! Appropriate notice provided. On hold for 40 minutes to get through told to call back! Barriers to cancelling, especially where a customer could be financially vulnerable is wrong! Great business practices
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@virginmedia Estimated fix time, it’s been going on for 4+ weeks and yes that is the number I am calling. It reset everything and did tests and currently running HOWEVER the next drop will be 5pmish as per the norm. It last went off at 14:53. I need a human being & cant speak to one
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KimSmith⛳🧘♀️
(@Tinkerbellkimmy) reported
from
Risley, England
@virginmedia came home to a letter today stating your increasing my bill 3.00 per month from September! What's happened to loyal customer discounts utter joke! #Nothappycustomer
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Greg R
(@juiceterry87) reported
from
Oldham, England
@virginmedia @wendyjhunter It should be free anyway, if you're promising a service you're responsible for fixing any fault with it
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Karl
(@MrKarlEdgar) reported
from
Stockport, England
@virginmedia @Virgin_Victoria First time I used the box upstairs in the bedroom it wouldn't download the software , the wifi from the router is awful everything drops out, if I'm honest the service is terrible, got sold virgin at my front door hyping it up and its poo
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Mike Cairns
(@19Mikey67) reported
from
Salford, England
@mcrcoffeeaddict @virginmedia Yeah, no problem. Virgin have been shit for ages.
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@virginmedia I have tried EVERYTHING to speak to a human however the automated rubbish doesn’t let me get there. It just tells me there is a problem that you are trying to fix. Clearly I am aware there is a problem and has been for sometime I have done all usual diagnostics my end
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
Dear @virginmedia I don’t want an automated response, I want a solution. I have had intermittent internet access for 4 WEEKS and have had ENOUGH. I want to speak to a human being, can I have a number to complain to please #crapservice
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Tracy.💗. &hubby.😍 x
(@tjane44) reported
from
Middleton, England
@virginmedia still need help..phoned up, rude female.answered no help..text no answer.
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BrightLightGames
(@BrightLitegames) reported
from
Sale, England
@virginmedia Incident report, sorted now, 3 hours later. A mornings work lost.
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KimSmith⛳🧘♀️
(@Tinkerbellkimmy) reported
from
Risley, England
came home to a letter today stating your increasing my bill 3.00 per month from September! What's happened to loyal customer discounts utter joke! #Nothappycustomer @virginmedia
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Shaun
(@shaunbentley) reported
from
Salford, England
@virginmedia Take this morning for example. You could have checked on previous interactions. But because you couldn’t be bothered, I’ve had to explain again. So. Take that as another example of how poor both your customer service team are and you, individually..
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BBird
(@bizzarebird) reported
from
Bolton, England
@virginmedia Restarted twice, no problems with Internet at all. It started randomly on Monday night I thought it was going down but no it's like its telling me Internet is working but no thanks. Router is stuck where it is next to TV don't want flashing x
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Pretty ironic when the @virginmedia Service Status page doesn’t work.
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Victoria. 🐝
(@baabaa89) reported
from
Bolton, England
@virginmedia No issues and my box has no issues after running a test, but it still loses connection regularly.
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
When you have 1001 things to do, Uber slow internet (yes @virginmedia I’ve tried switching on/off etc but still feel like I’m on dial up) and still haven’t a call time for job tomorrow is making me a proper grump #mondaythoughts #MondayMotivaton #MondayBlues #MondayMood
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Shaun
(@shaunbentley) reported
from
Atherton, England
@virginmedia Still on the phone. Just found out the eng that was supposed to come today to fixed the frayed cables outside was a no show. Also all my smart lights have stopped working meaning the local network (not broadband) has gone down. Finally you’ve agreed to issue a deadlock letter.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia So it looks like the router resetting was the start of a bigger issue. Router appears to be having issues again. Your diag service thinks the router is switched off but it certainly isn’t.
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@blackheartorch @virginmedia 🤬🤬🤬🤬🤬🤬🤬 is all I have to say right now. Just want to talk to a human and not deal with an automated service x
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KimSmith⛳🧘♀️
(@Tinkerbellkimmy) reported
from
Risley, England
@virginmedia @Virgin came home to a letter today stating your increasing my bill 3.00 per month from September! What's happened to loyal customer discounts utter joke! #Nothappycustomer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Blair
(@65jaybee) reported
@virginmedia Keeping your customers in the loop would help, so are there any updates?
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Emma Carr
(@EmmaBabeyy93) reported
@virginmedia Put in a complaint and have supposed to of had someone from complaints team contact me which also hasnt happened. Suggest somebody gets in touch ASAP as this is beyond a JOKE paying for something I cant use. Absolutely SHOCKING suggest someone answers the phone I'm leaving
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Chris Rayner
(@ballerz223) reported
@EveAllis @virginmedia If they aren’t providing the service promised as you state, then they are in breach of that contract. Or perhaps this type of failure is accounted for and written into the contract you agreed to?
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Kim Stockwell
(@KimStockwell20) reported
@virginmedia tv out here in Bristol but i have a message on screen that says invalid network settings C233. wifi ok. Anyone else got this in Bristol ? #virginmediaoutage #virginmediabristol
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Anna-lea sherwood
(@Anna_lea_Sarah) reported
@virginmedia I'm away in Spain and have no internet connection. I have followed all instructions on the web page and have tried calling but can't get through. Are phone lines down?
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SansaStark
(@SansaSt78718487) reported
@maithreyi_s @virginmedia never seen so many outages across the uk. Virgin is already near bottom of complaints in the media, perhaps their license should be revoked for not supplying a reliable service just like the train company's.
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joe
(@jrgazeley1) reported
@virginmedia No but other users have had this issue and it’s an issue with Virgin’s parental controls on mobile. Since the app won’t let me login or change password I can’t get to those controls.
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Amy Hayes
(@missamyhayes13) reported
@virginmedia Virgin media are honestly the worst company ever. Their customer service stinks. I am always experiencing problems with tv service and Wi-Fi. When calling to resolve problems you get passed onto about 5 different people non of which can help. They only care about the money.
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Gordy F
(@gordy_f) reported
@adam__callo @virginmedia Insenstive tweet. Not everyone CAN get outside and rely on a service that they are paying for but not availabe. Maybe think before tapping on your keyboard 😡
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brian walker
(@BrianWalker937) reported
Virgin media down, no TV, no email. Cannot raise the issue on virgin's website as cannot get connected. What's happening Virgin?