Virgin Media outages and service status in Stretford, England

Problems in the last 24 hours in Stretford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stretford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stretford, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Oldham, Salford, Rochdale, Bolton, Bury, Sale, Wilmslow, Warrington, Ashton-under-Lyne, Leigh, Altrincham, and Stalybridge.

City	Problem Type	Report Time
Manchester	Total Blackout	4 hours ago
Stockport	Internet	15 hours ago
Manchester	Internet	18 hours ago
Manchester	Internet	20 hours ago
Manchester	E-mail	21 hours ago
Manchester	Total Blackout	21 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stretford, England

Latest outage, problems and issue reports in Stretford and nearby locations:

• 
  Alec Holloway (@HollowayAlec) reported 2 minutes ago from Stretford, England

  @virginmedia is unbelievable that our Internet is so poor, trying to contact someone via phone on numerous occasions waiting for over 45 minutes to speak with someone. Still haven't been able to get through to anyone.

• 
  johnsonhomes (@johnsonhomes2) reported 2 minutes ago from Sale, England

  @virginmedia The guy I spoke to at VM yesterday said that she wouldn’t be eligible for a “disabled” phone line to be installed because it wasn’t claimed when they dug the front garden up 18 months ago. We were never given this as an option at the time, if we had we would have insisted on it.

• 
  Edwin Daniel (@EdwinDa18453545) reported 3 minutes ago from Stockport, England

  @virginmedia @richardbranson @VirginMediaCC unethical practice & worst cust serv.after 50 days of total loss of service and no resolution and taking 52 pounds for that period from me now they are denying compensation as well as refund of monies taken.

• 
  🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported 3 minutes ago from Bury, England

  @bazza141 @virginhelp @virginmedia Join the club. I spent over 1hr 30 mins trying to get a issue resolved . I kept getting through to their over-seas call centres . It took almost 20 call re-tries to get through to a young lady over in Newcastle 😳😞. It's rediculous that they got call centres in 17 countries.

• 
  CLAIRE GROVER 🐝 (@ClaireabelleRed) reported 4 minutes ago from Bury, England

  @virginmedia Thanks for updating I've had my 82 year old dad on the phone as he only has the main tv channels so I guess its the same issue as the pixalation issues. I'll let him know

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 10 minutes ago from Sale, England

  @virginmedia It works intermittently. When I speak to an advisor they fix the issue at that moment. Then, the next day it’ll cut out again and the process repeats. It was working when the engineer left, but it didn’t last 24 hours. Intermittent isn’t good enough. I rely on you for work.

• 
  Gamepopper (@gamepopper) reported 12 minutes ago from Salford, England

  @virginmedia Oh, my bad. Apparently the wiring outside my house has a fault, someone did come last Monday to work on it,and someone was supposed to work on it for Thursday, but it keeps being pushed back (order ref 55230469).

• 
  Carol Rowles (@CallyRaven) reported 14 minutes ago from Westhoughton, England

  @virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)

• 
  David (@Aldehulme) reported 16 minutes ago from Oldham, England

  @virginmedia I need to speak to somebody regarding a broadband problem without you running a check that will cut me off the internet. How do I get past this to speak to a person?

• 
  Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported 19 minutes ago from Manchester, England

  @virginmedia I’ve just connected a new router for faster speeds and it isn’t working. I’ve called up and your customer services person who told me contradictory information, put me on hold and then hung up on me.

• 
  Nathan Talbot (@nathantalbot) reported 19 minutes ago from Urmston, England

  (Test) Is anyone experiencing a virgin media Internet outage in B9?

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 21 minutes ago from Sale, England

  @virginmedia Have you just stopped responding now? Having some system issues?

• 
  Scott Moseley (@roslers_vest) reported 38 minutes ago from Rochdale, England

  @virginmedia well the woeful service in Heywood continues after “fixing” the fault this morning which resulted in me being unable to work from home the network has dropped again this evening absolutely shocking service

• 
  Josh B (@JoshuaBurns) reported 42 minutes ago from Manchester, England

  @virginmedia on my second week of being a first time customer with you and my connection has been down for nearly 10 hours now. What’s going on?

• 
  Hannah Tompkins (@he_tompkins) reported 46 minutes ago from Manchester, England

  @virginmedia Hi there, I was told I would receive my replacement broadband by today and still no indication of when it’s going to arrive. Any help?

• 
  Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported 48 minutes ago from Manchester, England

  @virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi

• 
  Scott Moseley (@roslers_vest) reported 51 minutes ago from Rochdale, England

  @virginmedia Submitting a complaint will probably result in an apology at best. Given I pay £1k per annum for an unreliable service it’s time to look for an alternative provider who can offer a more satisfactory customer experience

• 
  Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported 57 minutes ago from Manchester, England

  @virginmedia are you down again in M20? Hub flashing red again.

• 
  Mark Armstrong (@mark001282) reported 57 minutes ago from Manchester, England

  @virginmedia you have caused me nothing but hassle for months now. Your customer service team are completely useless.

• 
  Mark Armstrong (@mark001282) reported 58 minutes ago from Manchester, England

  @virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GLH (@GarryHines4) reported 4 minutes ago

  @virginmedia Lovely. Broadband down yet again. What a company you are. Almost like you are taking money under false pretences. And guess what…. nobody answers the phone🤬

• 
  Paul Moore - Security Consultant  (@Paul_Reviews) reported 7 minutes ago

  Done with @virginmedia 3 times I've requested Comex come out and dig up the drive to bury their own cable which wasn't installed correctly. 3 times they've sent a level 1 tech with a shovel, who can't do the job. Contract cancelled. I might return if they ever decide to put customer services back in the UK - preferably with someone who understands plain English. #hopeless

• 
  iBraderz (@iBraderz) reported 13 minutes ago

  @virginmedia Sort your service out now! Internet has been intermittent since the start of may with the fix date being delayed 4 different times. In the last like hour there have been around 5 outages with disconnects lasting several minutes. This is completely unacceptable.

• 
  muffy_merkin (@muffy_merkin) reported 16 minutes ago

  @MrBenGrant @virginmedia Ditch them, I did last year. Switched to community fibre, borrowed my mates apple box and now I pay £19 a month instead of the £95 Virgin was going to charge. They even make cancelling tortuous and intrusive. Horrible company with horrible customer service.

• 
  k⁷ (@ktstarcandy) reported 18 minutes ago

  @virginmedia hi, my Virgin Media router has turned to the red flashing light twice in 3 days - Google says this can be causes by overheating. Surely not?! Please help as I can’t stream TV either until it sorts itself out. Thanks

• 
  RaRa ☆ 瑠ん夜 (@mechacat) reported 21 minutes ago

  @virginmedia Hi, I have had patchy internet all day yesterday and now today it is completely down. SW16 area. What is happening?

• 
  Crafty (@ACraftyOne) reported 25 minutes ago

  @virginmedia I have dm the complaint number. Please issue the deadlock letter today. I have sent to your ceo as well. I hate to be scammed and so I am going to the ombudsman.

• 
  . (@Afcgunner_1886) reported 26 minutes ago

  Virgin media genuinely might be the worst company out there,want to watch footy at 4pm and their box is down,what a joke @virginmedia

• 
  Gen X (@trail_71) reported 30 minutes ago

  @virginmedia It says there’s a fault but hoping to fix by May 18th 🤷 I’ve rebooted the box and it seems fine now

• 
  Nik (@ThingsByNik) reported 30 minutes ago

  @SparkyLotus @youfibre I’ve had You Fibre and Virgin Media knocking last few last weeks, so seems it’s still a thing for broadband sales. I always say that I will never buy anything that someone knocks at my house to sell.